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sendquick alert plus server 1.5 administration user manual

1. Copyright 2002 2004 TalariaX Pte Ltd Singapore 2 Figure 23 Add New SNMP Filter Copyright 2002 2006 TalariaX Pte Ltd 25 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential a i TalariaX sendQuick Microsoft Internet Explorer File Edit GO X x a oA ataia oN P 3 View Favorites Tools Help sen P pee Alert Plus a SNMP Alert List DAR Links ks Jo Shutdown Restart Logout Server Setup Filter Rule Server IP 202 172 42 35 Message urgent Match Mode ALL SMS System Setup Mail Message Filter Syslog Message Filter SNMP Message Filter Network Monitor No B Security Setup Usage Logs amp Report Send SMS K 1 Change Password System Backup amp Diagnostic Send SMS Specifications a 7 3 Message Reminder E Escalation Rpt Report Blank alert message will imply format xIPx xMSGx TalariaX Pte Ltd Singapore Alt Rights Reserved R E Rpt Edit Delete Select all Delete ane Internet Figure 24 SNMP Filter Details E TalariaX sendQuick Microsoft Internet Explorer File Edit Ou 0 x 2 Help P Search se Favorites View Favorites Tools SOR Address http 192 168 1 m cgi F gt Go Links E 5 w h _ ae IG Search g ESblocked 3 Check amp A
2. For Email to SMS the message content in the SMS alert message is the original incoming email content However if you wish to send the SMS with a preconfigured message enter the desired message in the Alert Message Text box The message is limited to 160 characters If the text box is empty the system will send the email message content of the email alert message Figure 19 The message length and other content of the email alert message that will be sent via SMS if the message alert checkbox is not selected will be determined in the SMS System Setup under the multiple SMS per email and other functions in the set up section Please refer to the SMS System Setup in the manual for more information Copyright 2002 2006 TalariaX Pte Ltd 20 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential TalariaX sendQuick Microsoft Internet Espey File Edit View Favorites Tools Help O O DAG Pxo from O 8S EB Address http 192 168 1 66 cmd system www mailfilter cai sendQuick Server Setup SMS System Setup Mail Message Filter Syslog Message Filter SNMP Message Filter Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications Copyright 2002 2004 TalariaX Pte Ltd Sine e All Rights Reserved o gt eae Shutdown Restart Logout Figure 17 Add New Messa
3. Copyright 2002 2006 TalariaX Pte Ltd 29 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential Z TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help Q x QJ x a g e P Search A Favorites 4 bs eS GA 33 sendUuick Server Setup SMS System Setup i r 202 123 23 34 Mail Message Filter ssage Syslog Message Filter Match Al An e Add New User SNMP Message Filter Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications eht 2002 2004 TalariaX Pte Ltd Singapore 4 Done Internet 1 Address E http 192 168 1 66 cmd system www syslog cai v S GO Links Shutdown Restart Logout Figure 30 Syslog Filter Configuration A TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help Q tx gt x a A P Search A Favorites 4 B T 33 Address El http 192 168 1 8 cmd system www syslog cgi mode viewalert amp no 73 amp count Go gle v IG Search Se SS blocked mi Check IR AutoLink sendUuick Alert Plus Mem O Syslog Alert List Server Setup Shutdown Restart Logout SMS System Setup Mail Message Filter Syslog Message Filter SNMP Message Filter RE Rpt Edit Delete Network Monitor Security Setup B Usage Logs amp Report Send SMS Chan
4. Internet Figure 50 Log for Messages Not Sent as SMS Alert Discarded Copyright 2002 2006 TalariaX Pte Ltd 43 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential There is a section in Discarded Alerts Figure 50 This refers to the messages received via email SNMP or Syslog by the sendQuick but was not sent as SMS The are a few reasons for not sending SMS messages This include a non rule matching wrong mobile number or wrong email address The reasons for discard is documented in the Discarded Alert log 3 12 Send SMS via sendQuick Server You can send SMS via sendQuick in 3 ways They are the HTTP Post E mail to SMS and File Upload CSV and Tab Delimited The sendQuick Alert had preset the HTTP and E mail sending methods tying to the IP address of the server Hence whenever you change the server IP the URL and e mail address will change Note You should configure the Server with the correct fixed IP and should not change them unless absolutely necessary The setting for the message sending HTTP URL and e mail are as follow HTTP Post Get http lt serverIP gt cmd system api sendsms cgi E mail lt hpnum gt lt serverIP gt Example If you set the IP address 192 168 1 8 then the URL and e mail for sending messages are as follow HTTP Post Get http 192 168 1 8 cmd system api sendsms cgi E mail lt hpnum gt 192 168 1 8 The format for sending messages via
5. Send SMS Specifications http 192 168 1 21 Copyright 2002 2004 TalariaX Pte Ltd Singapore All Rights Reserved Done Internet Figure 9 Configure System Date Time and Time Zone The final item to configure in Server Setup is the server date time and timezone You can also allow the sendQuick server to update the sendQuick time using a time server Complete the IP or URL of the time server in the space provided Select Submit when complete configuration Copyright 2002 2006 TalariaX Pte Ltd 12 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential When you have completed the server set up select the Save Setting button The server setting will be saved into the system with the new IP address provided However this does not activate the server with the new IP address To activate you will need to select the Activate Setting button After activation you will be prompted to login to the system again Activation ensures the changes to be in force 3 4 SMS System Set up SMS System Set up refers to how the modem is connected and how the sendQuick server interacts with your applications for sending and receiving SMS There are 8 main items that need to be configured They are i ii iii iv v vi vii Modem connection and message format for e mail The default modem setting COM is USB This enables a plug n play experien
6. To log out just select the log out button from the navigation menu on the top right hand corner You will see a successful log out message once you had logged out Copyright 2002 2006 TalariaX Pte Ltd 54 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential 4 00 SHUTDOWN AND REBOOT You are advised not to shutdown or reboot the sendQuick server unless necessary However if you need to reboot or shutdown the server you can either do a web based shutdown reboot or from the LCD display on the server To shutdown or reboot from the web just select the relevant button on the top right hand corner navigation button This is shown in Figure 62 below For LCD shutdown this needs to be done manually and explained below A TalariaX sendQuick Microsoft Internet Explorer Edit V Favorites Tools Help Q sx zi a x a OD seach Sie Favorites E B amp 3 9 38 Address http 192 168 1 66 cmd system www index cgi mode osconfig sendQuic k Power Of Restart Logout Server Setup Ss Syste Sep Mail Message Filter Syslog Message Filter SNMP Message Filter ia 0 e GG l Network Monitor Microsoft Internet Explorer x Security Setup YD Confirm System Shutdown Usage Logs amp Report PEPS Change Password System Backup amp Restore Send SMS Specifications Ie talariax com 192 168 1 22 yahoo com 192 168 1 22 E http 192 168 1 66 cmd system www inde
7. HTTP is determined by the variables that define the mobile phone number and message body The defined format for HTTP Post Get is as below if server IP is 192 168 1 8 CGI ATTP variables tar num target handphone number tar_msg message to send via modem tar mode mode text ASCII or mode Unicode Unicode Example http 192 168 1 8 cmd system api sendsms cgi tar_ num 91234567 amp tar_msg how are you amp tar_mode text Hence to send in languages other than ASCII you will need to HTTP Post them as Unicode format As for e mail you will need to e mail to the server in the following format To 91234567 192 168 1 8 Subject Test message Message Test message for you There is no difference for sending SMS messages via email for different languages The system will be able to recognize from the email header Copyright 2002 2006 TalariaX Pte Ltd 44 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential You can use both formats for sending messages to the server If you need to send many messages you will need to send more messages to the server Hence if you are using sendQuick with your application server it is more advisable to use with HTTP connection You can find some of the Send SMS Specifications in the server As for sending via File Upload please refer to Section 3 12 Note All SMS can only receive 160 characters per message Please do not use more than 160
8. Links sendQuick Shutdown Restart Logout Menu Change Web Login Password Server Setup SMS System Setup Mail Message Filter Syslog Message Filter Change Password Reset SNMP Message Filter Network Monitor Security Setup Change Console Login Password Usage Logs amp Report Send SMS Change Password System Backup amp Restore Change Password Reset Send SMS Specifications Change popuser Password Change Password Reset copyright 2002 2004 TalariaX Pte Ltd Singapore All Rights Reserved m internet Figure 56 Change Password 3 19 System Backup Restore and Diagnostic You can backup the system configuration and the alert rules in the sendQuick server To activate select the System Backup and Diagnostic button in the Navigation Menu and you will see an interface as shown in Figure 57 below Select the Backup System Configuration or Create System Diagnostic if you wish to backup the items or create diagnostic respectively Once selected the Start button the file create process will commence and will take a few minutes Do not close the browser as the process is still functioning Once the process completed you will need to save the backup diagnostic files in an external media hard disk in another machine which can be your local access machine This is illustrated on Figure 57 58 59 and 60 respectively Copyright 2002 2006 TalariaX Pte Ltd 50 SendQuick Alert Plus Server 1 5 Administrati
9. Ltd Singapore All Rights Reserved a Internet Figure 43 Log and Usage Report Menu 3 11 1 View System Logs To view the logs select the button on the Logs Main Page Figure 43 Select the Server Log and Mail Log in Figure 43 and you will be presented with the logs as shown in Figure 44 and 45 respectively The Server and Mail Logs are used for trouble shooting only and will be automatically purged on a daily basis to avoid log accumulation Copyright 2002 2006 TalariaX Pte Ltd 39 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential Do not be alarmed if you notice the log is empty Just send a message SMS to create an activity and you will see the transaction logs appearing in the system 3 11 2 View Message Logs To view the message logs select the logs individually You will be able to see the logs for all the messages SMS received Inbox sent Outbox the messages awaiting to be sent Queue and failed messages Unsent The log interface 1s shown in Figure 46 47 48 and 49 respectively The system will only display the messages for the day though the messages are still in the database in the sendQuick server This is to avoid a slow loading time to display all the messages If you wish to review the messages for a certain period use the date search function found in all the logs except for Queue Once you had done a search it will display the messages f
10. System Backup amp Restore 2005 01 09 05 00 03 starting delivery 2 msg 13006 to local SS S popuser localhost Send SMS Specifications 2005 01 09 05 00 03 delivery 2 success did 1 0 0 2005 01 09 15 40 07 starting delivery 1 msg 13905 to local root sendquick messenger 2995 01 09 15 49 07 delivery 1 success did 9 0 1 pyright 2002 2004 TalariaX Pte Ltd Singapore All Rights Reserved Done _ amp Internet Figure 45 SMTP Email Activity Log TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help aw Q O 9 A O O search g Favorites B eS QO 8 Address http 192 168 1 8 cmd system www messagelog cgi mode incoming_sms sendQuick dave Setup Shutdown Restart Logout SMS System Setup Mail Message Filter e laa 2005 1 9 fare 2005 1 9 Syslog Message Filter aa Format year month day Example 2003 01 31 Network Monitor ae OSES Usage Logs amp Report Ss Delete Send SMS 1 Change Password System Backup amp Restore Send SMS Specifications pyright 2002 2004 TalariaX Pte Ltd Singapore lt Done internet Figure 46 SMS Inbox Message Received Log Copyright 2002 2006 TalariaX Pte Ltd 41 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Hel
11. and log file to ensure messages are processed and sent If you receive the SMS sent then the problem lies with the application server If you did not receive a SMS message there could be a problem with the SIM card or GSM modem iv Check that the SIM card has sufficient credit for prepaid or that the GSM modem is blinking You can try to remove and reinsert the SIM or to unplug and replug the modem into the USB serial slot If all fails contact TalariaX for technical support v Check that the modem is connected and the LED light is blinking If not there could be a problem with the modem or SIM card Remove and plug in the modem again Please ensure that your SIM card has no SIM lock PIN function Copyright 2002 2006 TalariaX Pte Ltd 57 SendQuick Alert Plus Server 1 5 Administration User Manual
12. characters in the message body for both e mail and HTTP connection 3 13 Sending Mass SMS Broadcast using Designated File Format SendQuick server has a feature that allows users to send mass SMS broadcast using some designated format which include Comma Delimited value CSV or Tab Delimited value These two formats are supported by most database or spreadsheet software like Microsoft Excel Access MS SQL GoldMine ACT and others The files need to be formatted or exported in the relevant format and saved as either CSV esv or TXT txt extensions For Comma Delimited value the file can be either CSV or TXT For Tab Delimited it will need to be in TXT format Data Format The data format should be segmented in 2 columns handphone number and message content The table below shows the example of the data format in the CSV and TXT file Data Format in the Files Example Comma Delimited Value CSV 91234567 hello how are you Tab Delimited Value TXT 91234567 hello how are you For exporting data from database or Microsoft Excel your data in the software should be organized as shown below The extreme left column is the mobile phone number followed by the Message in the next column This format had to be strictly followed else resulting in processing error 96367680 Hi This is a message for you 96189556 Hello greetings from Singapore To send messages using either of the
13. day of its creation Network Monitor Security Setup Server Restore and Patches Usage Logs amp Report e Restore system configuration Start This will restore the backup system configurations and restore the filter rules Send SMS Apply Patches Start Change Password This will update the system with the patches released from the developer System Backup amp Diagnostic Send SMS Specifications opyright 2002 2004 TatariaX Pte Ltd Singap EJ Done amam Internet Figure 57 Backup and Restore Menu Copyright 2002 2006 TalariaX Pte Ltd 51 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential Z TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help a Back gt x a a P Search SLY Favorites E2 S g D 33 EJ Address E http 202 172 42 37 emd system www srvbk cgi mode cs v Go Links 7 sendQuick Alert Plus I Server Setup Shutdown Restart Logout System is creating the back file Do not close the browser while the backup is being created SMS System Setup Please wait Shift Management Phone Book Mail Message Filter SNMP Message Filter Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Diagnostic Send SMS Specifications opyrieht 2002 2004 TalariaX Pte Ltd Singzpo Done Internet Figure 58 File Generation in
14. displaying of server IP and xMSGx as the alert message The following setup only applicable if mobile number is selected for receiving alerts If all the initial alerts is sent to email address the system will ignore the setup for reminder escalation and report Reminder v Yes min Escalation vives io fmin 28736527 Af f a z OS Report yesli fmin 33873528 A gt A Copyright 2002 2004 v Done internet Figure 26 SNMP Reminder and Escalation Z TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help sendQuick Alert Plus Pen Q tx v x a O P s She Favorites B b 3 Address http 192 168 1 8 cmd system www snmp cgi mode viewalert amp no 74 amp count Links Shutdown Restart Logout Server Setup SMS System Setup Mail Message Filter Syslog Message Filter SNMP Message Filter Network Monitor No Security Setup ale Usage Logs amp Report Reminder E Escalation Rpt Send SMS Change Password System Backup amp Diagnostic Send SMS Specifications E Done Filter Rule Server IP 202 172 42 35 Message urgent Match Mode ALL Atert Messa ge a Rpt Fdit Delete iJe edit O Report Blank alert message will imply format xIPx xMSGx os BE Achy aa nd Phts Reserved Figure 27 Copyright 2002 2006 TalariaX Pte Ltd SNMP F
15. sms dev NOTE Found E05008107 To 98787655 42 chars mode A 2005 01 09 15 40 08 sms dev Message length 42 2005 01 09 15 40 11 sms dev NOTE Message E05008107 Status OK 2005 01 09 15 41 msq spimgr NOTE Found E 05008106 Target Number Done Internet Figure 44 Server Activity Log Copyright 2002 2006 TalariaX Pte Ltd 40 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential Z TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help a Q sx X x a A JO Search Pg Favorites B ee D 3 Address http 192 168 1 8 cmd system www messagelog cgi mode email_log sendQuick Server Setup Shutdown Restart Logout SMS System Setup Mail Message Filter Syslog Message Filter 2005 01 08 18 46 08 starting delivery 1 msg 43609 to local 7 root sendquick messenger SNMP Message Filter 2005 01 08 18 46 08 delivery 1 success did 0 0 1 Network Monitor 2005 01 08 19 00 45 starting delivery 2 msg 46974 to local msg alert 192 168 1 8 Security Setup 2005 01 98 19 00 45 delivery 2 success OK did 0 0 1 2005 01 08 19 02 01 starting delivery 3 msg 46974 to local msg Usage Logs amp Report alert 192 168 1 8 Send SMS 2995 01 08 19 92 01 delivery 3 success OK did 9 0 1 2005 01 08 19 26 07 starting delivery 1 msg 12859 to local Change Password root sendquick messenger 2005 01 98 19 26 07 delivery 1 success did 9 0 1
16. spaces provided in Figure 8 Once complete configuration select the Submit button to activate it Copyright 2002 2006 TalariaX Pte Ltd 11 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help a O O DAH P ka 68 3 BOS Address g http 192 168 1 8 cmd system www netopt cgi mode m sendQuick Menu Optional Network Settings Server Setup Shutdown Restart Logout SMS System Setup Mail Message Filter Syslog Message Filter SNMP Message Filter Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications Submit ff Reset Copyright 2002 2004 TalariaX Pte Ltd Singapore All Rights Reserved Done Internet Figure 8 Optional Network Setting TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help w O O MAGA pl kros O A S a Os Address 8 http 192 168 1 66 cmd system www setdtm cgi mode st Links sendQuick Power Off Restart Logout Menu Setup System Date and Time Server Setup SMS System Sep E oe Mail Message Filter Syslog Message Filter SNMP Message Filter iw Network Monitor Security Setup Submit Jf Reset Usage Logs amp Report Send SMS Time Synchronization Change Password System Backup amp Restore
17. support SNMP Simple Network Management Protocol to SMS Email function The SNMP trap feature is supported by a wide range of network equipment and devices in the world With SNMP Trap support sendQuick Alert Plus users will be able to send SMS alert messages either via email or SNMP To capture the SNMP trap just point the SNMP trap messages from the devices and equipments to the sendQuick server The default community setting and port in sendQuick Alert Plus is Public and 162 These are commonly available community and port for SNMP in all devices and is Copyright 2002 2006 TalariaX Pte Ltd 23 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential supported by sendQuick Alert Plus Hence if your devices need to configure the community and port just configure based on the information provided Once you had configure the SNMP trap to sendQuick Alert server you can configure the relevant trap messages that will trigger a SMS message This is called the SNMP Message Filter Select the SNMP Message Filter option on the left navigation bar and you will see the SNMP Filter Summary page as shown Figure 21 In this page you will see the summary of the SNMP message filters af any TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help ar Q x X hg x a A JO search Pg Favorites 4 B ee 3 Address http 192 168 1 8 cmd system www snmp cgi
18. to the mobile phone tar num field The hex value for is 2B for HTTP method 3 15 Receive SMS via sendQuick Server After you have defined the receive SMS path and method for your application server to receive the replied SMS in Section 3 4 above you will need to configure your applications to accept the messages in the following format and predefined variables These format and variables are predefined by sendQuick and cannot be changed It defines the way that your applications are able to recognise the information sent from sendQuick Please refer to the format below for the HTTP and E mail communication methods Example of http response from the server http lt response_url gt mno 91234567 amp txt Testing amp dtm 02 06 10 14 19 18 amp charset GB23 12 Where mno the mobile phone number txt the text message dtm the date and time of the SMS received charset language character set As for e mail the received SMS message will be sent to the e mail as specified in Section 3 4 An example of the received e mail is as below From 91234567 192 168 1 8 Date Monday June 10 2002 2 31 PM To sh_ang yahoo com lt sh ang yahoo com gt Subject SMS From 91234567 Sender 91234567 Timestamp 02 06 10 14 32 54 32 Message Test You will need to configure your back end system and applications to receive the messages in the format mentioned above Copyright 2002 2006 TalariaX Pte Ltd 48 Send
19. 20070520 8 Enable f J a aO intemet dUuick Alert PI sen Quic P US Shutdown Restart Logout Menu SMS System Setup Not For Resale reba This is where the GSM modem is attached to the system time s Please check at least SMS System Setup Email SMS Fo pn Case Check at leas one ma rmat Sender Email Address z Mail Message Filter This defines how the incoming email will be formatted to send Subj ect out as SMS Bod Syslog Message Filter u Message Y Total SMS per Message SNMP Message Filter This set the maximum number of SMS per message If long SMS is enable the system will attempt to send SMS parts as Network Monitor concatenated messages Mobile phone that suppose concatenated messages will join all messages and displayed as Security Setup single SMS Check to enable long SMS Note Usage Logs amp Report ein _ Total 3 y SMS per message e for concatenated SMS maximum length for each part end SMS 153 characters Change Password Some phone may not support concatenated SMS thus Qoo Figure 10 SMS System Setup and Configuration Eg x a _ s Z TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help Q x ig x B A JO search SPP Favorites 0 8 amp 9 3 Address sy http 192 168 1 66 cmd system www index cai mode appconfia DER a Network Monitor Security Setup Usage Logs amp Report Send
20. 7 below Copyright 2002 2006 TalariaX Pte Ltd 24 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help Address 8 http 192 168 1 8 emd system www snmp cgi2mode displaysocket sendQuick Shutdown Restart Logout Menu e Please enter IP address colon then follow by port number in the text box If port number not specified default is used e g 111 111 1 11 808 where 111 111 1 11 is the IP address and 808 is the port number Server Setup SMS System Setup Mail Message Filter Syslog Message Filter SNMP Message Filter IP Address and Port Number optional Network Monitor Security Setup Usage Logs amp Report Change Password System Backup amp Restore Send SMS Specifications Copyright 2002 2004 TalariaX Pte Ltd Singapore All Rights Reserved TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help Address http 192 168 1 8 cmd system www snmp cai sendQuick Menu Add New User Serer Setup pene SAS System Setup a Mail Message Filter Vv Syslog Message Filter E SNMP Message Filter Shutdown Restart Logout Network Monitor Security Setup Back Usage Logs amp Report eee Send SMS Shengetbean nee System Backup amp Restore Send SMS Specifications
21. Private and Confidential TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help sec x x E A i Sie Favorites E B zN P 38 Goge E a Search v we 5S blocked amr Check ay AutoLink 7 E Auto Fill ffa Options a Send SMS Specifications Copyneht 2002 2004 TalariaX Pte Ltd Singapore Ali Riehts Reserved D Internet Figure 20 Set Reminder and Escalation Options After configuring the timing you will need to configure the mobile numbers as that will receive the SMS for Escalation and Report respectively Figure 20 Upon completion the filter overview will have all details shown as in Figure 16 below You will notice the Legend for R E and RPT which represent Reminder Escalation and Report respectively will either have Y Yes Activated or N not activated value The reminder and escalation function has a SMS acknowledgement function that will immediately terminate the reminder and or escalation process when an acknowledgment occur The reporting function will still be activated as it serves as a summary report to the user For acknowledgement reply user will need to reply the message with the message ID that appears on the SMS message The reply message must have the message ID as the first word The email message has no acknowledgement function It serves as information purposes only 3 6 SNMP Message Filter Apart from email to SMS alert sendQuick Alert Plus also
22. Process TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help a sr F A A Cc eft voritec LY oe A e i Back gt x a i Search Jg Favorites E J oS Se oF 3 fe wna i ae va 3 A Pha Address http 202 172 42 37 cmd system www srvbk cgi mode ds v gt Go Links sendQuick Alert Plus Shutdown Restart Logout Server Setup System backup has been completed SMS System Setup Please night click the URL below and select the option to download the backup file into your system Shift Management Download Phone Book Open Open in New Window Mail Message Filter Save Target As Print Target Syslog Message Filter SNMP Message Filter Copy Shortcut Network Monitor Security Setup Add to Favorites 7 Backward Links Usage Logs amp Report Cached Snapshot of Page aa Similar Pages Send SMS ee Translate Page into English Change Password Properties System Backup amp Diagnostic Send SMS Specifications ht 2002 2004 TalariaX Pte Ltd Sinzzpo Internet Figure 59 Save the File Copyright 2002 2006 TalariaX Pte Ltd 52 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help ay Q O MAOH Awa frame A BASA Address E http 202 172 42 37 cmd system www
23. Quick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential 3 16 POP User Account in sendQuick sendQuick Appliance has a built in and pre configured POP account user for easy access single user environment or when an alternative e mail server is not present in the network This POP account will allow the administrator or any user to use this POP account to receive SMS by using the SMS to email reply option The default and standard configuration for this POP user is as follow POP username popuser Password popuser default password POP e mail account l popuser localhost Incoming POP mail server IP address of the sendQuick server Outgoing SMTP server IP address of the sendQuick server or others To change the password for the POP user account refer to Change Password in Section 3 17 3 17 Send Test Message from sendQuick Server To ensure that the server is functioning properly sendQuick has a built in message sending interface for you to send a test message Please select the Send SMS button on the left bar and you will see the screen shown in Figure 50 in Section 3 12 above Select Send Messages Via Web Form and you will see an interface to send messages as in Figure 55 below You can select the languages that you wish to send the message as shown in the language selection box as shown in Figure 50 Z TalariaX sendQuick Microsoft Internet Explorer File Edit View F
24. SMS Change Password System Backup amp Restore Send SMS Specifications Total SMS per Email Number of SMS per email message SMS to Email Function This option enable or disable sending email using SMS message Sending format is EM lt space gt email address lt space gt message Email To SMS Service This option enable or disable email to SMS If disabled it will discard all the email to SMS request HTTP To SMS Service This option enable or disable HTTP to SMS If disabled all HTTP to SMS request will be discarded Failure Notice URL This URL will be used by the system to reply to the E ad Enable SMS to Email Enable iw Enabie NA application if the SMS failed to send Set to NA to disable it Failure Notice Email Account The system will send an email notifcation if the SMS failed to send Set to NA to disable it Modem Language Tat IQA z This option refers to the incoming SMS language i itd D i popuser localhost SMS Response URL l This will be used by the system for sending received INA SMS message Set to NA to disable SMS Response Email This will be used by the system for sending received SMS message Set to NA to disable Mobile Prefix Number This is the handphone prefix number for different country code where people normally don t put in ifront of the number they send eg Singapore is 65 Malaysia is 6 Click here to view modem status popus
25. Server 1 5 Administration User Manual Strictly Private and Confidential TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help ay Back i Search Favorites F a AD Psahn Ye O 2 la ggas Address 4 http 192 168 1 66 cmd system www mailfilter cgi mode emailaddr _ist Links gt amp ndQui se d u ck Shutdown Restart Logout Menu Email Filter Accounts and Forwarding Server Setup e Please enter the email address without the hostname in the text box Each email address need to be separated by a new line Only a z and 0 9 characters are allowed for email address Email SMS System Setup address start with a numeric value Mail M Filt Uppercase character will be automatically convert to the corresponding lowercase character ct ik Pri The default and system are reserved keywords they cannot be use for email filter The address monitor is reserved for email filtering Syslog Message Filter s semi ere The Email Forward Address is meant for forwarding all incoming email alerts to another account Each email address need to SNMP Message Filter be separated by a new line Network Monitor Email Address Security Setup Usage Logs amp Report attention Send SMS Change Password System Backup amp Restore Send SMS Specifications Email Forward Address seiheng talariax com lenrekash yahoo com Done Internet Figure 14 Email Filter Account C
26. Setup Usage Logs amp Report Send SMS et all rules with l Monitoring Frequency ve Se RNY Te pe ge pay Monitoring Frequency Total Test Packet System Backup amp Diagnostic Send SMS Specifications Figure 34 Network Monitor Setting Summary E Talaria X sendQuick Microsoft Internet Explorer Fie Edit View Favorites Tools Help Q Back 9j L B ie Search ke SOR Shutdown Restart Logout Server Setup l EA Form Details SMS System Setup Server IP 202 172 42 35 i Mail Message Filter Alert Mode GOONS Continuous Syslog Message Filter Once Only fous the system will send SMS alert to operator base on the Periodic g Frequency defined below MP Message Fi y s E nna haa e Once the system will send SMS alert to operator one time only upon Netwotk Monitor detecting the server offfline Security Setup Monitoring Frequency 0 fminutes Usage Logs amp Report NOTE If set to 0 the system will disable the monitoring It Is not recommended to Send SMS set lower than 5 minutes for actual deployment of the system as ICMP ping generate quite a lot of network traffic Sing toate Monitoring Frequency s minutes System Backup amp upon failure NOTE If set 0 the system will use the value defined in the Monitoring Frequency Swern Total Test Ping i5 Send SMS NOTE If set to 0 or leave blank the system will set as default 1 Specifi
27. Singap amp Error on page D Internet Figure 37 Shift Summary TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help an Q amp x a 4 D i gt Search FE Favorites E2 bs a 33 EJ gt p z z Address http 202 172 42 37 cmd system www shiftmgn cai igo links Shutdown Restart Logout sendQuick Alert Plus Pens Aap eae Server Setup SMS System Setup Shift Name Day Selected V Sunday Monday Shift Management Tuesday Start Time Phone Book a eg 0120 for 1 20AM M Wednesday Thursday ome ds End Time eg 1340 for 1 40PM Z Friday Syslog Message Filter Saturday SNMP Message Filter Network Monitor Security Setup Cancel Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications Done Internet Figure 38 Configure a New Shift Copyright 2002 2006 TalariaX Pte Ltd 35 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential After configuring the shifts you need the create the alertee list in the Phone Book By creating the alertees in the Phone Book you can insert the alertees information when creating the alerting rules In addition the phone numbers management is easier as the administrator will just need to manage the list in the Phone Book Select the Phone Book option from the l
28. Strictly Private and Confidential TALARI WE COMMUNICATE sendQuick SendQuick Alert Plus Server 1 5 Licensing Agreement and User Manual Prepared by TalariaX Pte Ltd No 11 Howard Road 04 00 Tat Hong Industrial Building Singapore 369583 Tel 65 6280 2881 Fax 65 6280 6882 E mail info talariax com Web www talariax com Copyright 2002 2006 TalariaX Pte Ltd SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential SendQuick Alert Server Software License Agreement For SOFTWARE PRODUCT content and software information marked with TalariaX or TalariaX Pte Ltd the following license agreement applies to you This is a legal agreement between you the end user or user corporation and TalariaX Pte Ltd Singapore By purchasing and starting power up the appliance server with the sendQuick software SOFTWARE PRODUCT installed in the appliance you agreed to be bound by the terms of this agreement If you do not agree to the terms of this agreement promptly stop the start up process by shutting down the system and return the product package to the place you obtained it for a full refund subject to relevant terms and conditions for refund provided the product package is in its original condition 1 Grant of license TalariaX Pte Ltd grants you the right to use one copy of the enclosed SOFTWARE PRODUCT the SOFTWARE on a single appliance server that it is b
29. avorites Tools Help a Q x A G Psa ras O BS Ei OS Address amp http 192 168 1 8 cmd system www index cai sendQui Cc k Shutdown Restart Logout Server Setup Please complete the form SMS System Setup Handphone number M Mail Message Filter Syslog Message Filter Message SNMP Message Filter Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password Please keep the message within 160 characters System Backup amp Rest eee Send SMS Specifications Done Internet Figure 55 Send SMS Message from sendQuick Alert Server Once the message is sent successfully you will see a success page Copyright 2002 2006 TalariaX Pte Ltd 49 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential 3 18 Change Administrator s Password You are advised to change the password and keep this password in a safe place To change the password select Change Password from the Navigation Menu and you will see the interface as shown in Figure 56 below You can change the Administrator s Web Access password POP Account password and Console Login password Enter your new password and confirm the new password Select Change Password and your password will be changed TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help ay O O MAG Awa ka O R EB OB Address 4 http 192 168 1 8 cmd system www index cai mode changepwd
30. cations Server Status Alert Disable v Time HHMM Note If alert is hourly set in minutes HH is from 00 23 lt Figure 35 Configure Network Monitor Setting Copyright 2002 2006 TalariaX Pte Ltd 33 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential Z TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help Qu O x E A Feito Pg Favorites 4 B amp c g gle a Search 5 blocked ri Check IR AutoLink 7 E AutoFill Ea Options 8 98746588 83743640 The server xIPx for email is down f The server xIPx for email is up A Internet Figure 36 Configure Network Monitor Alertees and Messages 3 9 Shift Management and Address Book Optional Shift Management is a function that will work along with the Phone Book function The purpose of Shift Management is to allow the company to configure the schedule time table and which days that the schedule will apply Users in Phone Book can be allocated in accordance to the schedule in the Shift Management Using the shift allocation only users defined in the shift hours days will be alerted or will receive SMS messages if the notifications occur during that period Otherwise the alertees will not receive the SMS message For configuration you must configure the Shirt Management first Select Shift Management on the left menu and you wil
31. ce for modem setup Select the number of modems 1 2 or more depending on your modem port license Set to NONE if you do not wish to use the modem some of the modem usage information is documented in Q5 8 in Troushooting Then select how the e mail to SMS message is sent with sender s address subject matter or message body as well as the number of SMS per e mail message if the message is longer than 160 characters If it is longer than 160 characters it will be truncated and sent as multiple SMS if you select to send more than I SMS per e mail You have the option to send Long SMS format if selected SMS to Email Function The administrator can Enable the SMS to Email service by checking on the box provided This will allow all users to send email via the SMS message The format to send is EM lt space gt Recipient Email Address lt space gt Message Content Send this SMS in the format stated to your SIM card number attached to the server This SMS message will be converted to an email message and sent to the intended recipient Service Activation Deactivation The administrator can Enable and Disable the services E mail to SMS and HTTP to SMS if required This can be used as a form of security and control measure Error SMS Messages Handling When there is an error SMS message or if the message is not sent the sendQuick Appliance will inform the sender via HTTP or E mail Please specify the HTTP URL address or e mail address for t
32. down Restart Logout moms A ee i S Server Setup SMS System Setup Please select the following options for sending messages pel ee EN Send messages using Syslog Message Filter SNMP Message Filter Send Messages using Web Form Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications opyright 2002 2004 TalariaX Pte Ltd Singapore All Rights Reserved lt Done amp Internet Figure 51 Send SMS Option for File Upload and Direct Sending 4 TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help ay O O NBO fom O 82B OS Address 4 http 192 168 1 8 cmd system www index cgi mode begin_loading Links sendQuick Shutdown Restart Logout SMS System Setup Mail Message Filter Please specify file to Se Syslog Message Filter B SNMP Message Filter Reset Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications pyrizht 2002 2004 TalariaX Pte Ltd Singapore All Rights Reserved E Done Loo o Internet Figure 52 Selecting the File format for Upload Copyright 2002 2006 TalariaX Pte Ltd 46 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential File Edit View Favorites sendQuick Server Setup SMS System Set
33. dresses use 2 lines Syslog Message Filter To allow all IP addresses to send messages leave the text box below empty Shutdown Restart Logout SNMP Message Filter HTTP Host Allow Network Monitor Security Setup Usage Logs amp Report Change Password System Backup amp Restore Send SMS Specifications ae SMTP SMS Host Allow Figure 41 Security using HTTP URL TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help O eee oon ze re a a a bd 7 d ites Ph y 3 J Ox O MAD Paws kras O A Sa OB Address 4 http 192 168 1 8 emd system www index cgi mode permit Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications ee SMTP SMS Host Allow SMTP Relaying Host Allow ED ryright 2002 2004 TatariaX Pte Ltd Sine e All Rights Reserved g Done Figure 42 Security using E mail to SMS SMTP gateway and SMTP Relay Copyright 2002 2006 TalariaX Pte Ltd SendQuick Alert Plus Server 1 5 Administration User Manual 38 Strictly Private and Confidential 3 11 Logs and Usage Report The sendQuick server has an extensive log file for the system administrator or MIS manager to review the system trouble shooting and the actual usage load of the system To go to the Logs and Usage Report select the button Logs and Usage Report from the Navigation Menu and the main log i
34. e iv Your modem connection could be loose Try to fasten the modem especially the USB version and restart the server if necessary Restart using hard reboot I cannot access the sendQuick Server from my local PC even though it ts already in the network and some of my other colleagues can use it Why This could happen if there exist some sub networks in your company s network You may need to check with your system administrator and ensure that the router allows the different networks to send data to each other I realised that the server only provides for one e mail and one HTTP response How dol allow SMS enquiries to more than one applications at one instant The sendQuick server is designed as a black box solution for sending and receiving SMS We understand that most of our customers would want to interact with more than one server In order to make things easy for all we designed a single response URL and e mail to make sendQuick very easy to configure and hassle free To connect to multiple applications you just need to develop a simple script to process the replies from sendQuick either HTTP or e mail and make your own distribution to d the respective applications This can be done by setting unique codes keyword for each SMS when they were sent to sendQuick and processed by your script In this way you will not have any constraints on any number of application servers that can use sendQuick Copyright 2002 2006 Talar
35. e set up I tried to SMS via the web interface as explained in section 3 16 but no SMS was received Why You could be facing the following problems 1 Modem connection is not properly attached or attached to the wrong COM port 11 The SIM card is not placed properly or not working Try with another SIM card 111 The GSM modem is not switched on I set all the configuration in the server set up accordingly but I still cannot send e mail to SMS from my e mail software Why There may be a few reasons for this We will review the possible reasons accordingly 1 The physical network connection may be faulty Try to ensure that the network cable is plugged in properly and do not use an old cable Once the cable is fine then 11 Try to ping the sendQuick Server from a remote machine If there is no reply there are some problems with the network or connection Please check If you get a ping reply then 111 Check your e mail server setting Your mail server may not be supporting the e mail address for SMS as it does not contain a valid DNS or name server when you use an IP You need to configure a static mail routing in your e mail server You can also try by changing the SMTP server in your e mail client configuration to the IP address of sendQuick Server If it works after you change the SMTP server then it is a problem with your e mail server concerning the mail routing information Contact your administrator for assistanc
36. eft menu bar and the Phone Book Summary is shown in Figure 39 below The Name Mobile Number Email Group and Shift Allocated will be shown To edit select Edit button and edit the data To delete select the Delete Option and select the Delete button There is an option to view addressees in the particula group only This option is found on the top right hand corner indicating the group names or All Figure 40 illustrates the various fields to add a new record Select Create in Figure 39 and the interface in Figure 40 is shown Enter the various records Select the desired group or enter the field in User Group gt New to create a new group Once the fields are entered select Submit and the record will be created in the Phone Book You can create as many records in the Phone Book if required TalariaX sendQuick Microsoft Internet Explorer Fie Edit View Favorites Tools Help ar OQ O x a Eh O search 5 Favorites 4 B cr 3 Seal Address http 202 172 42 37 cmd system www adbk cgi2mode summary sendQuick Alert Plus Menu Phone Book Server Setup Eco Links Shutdown Restart Logout Group SE Y SMS System Setup SE Shift Management Mobil User Name z on Email Address i Action Delete Phone Book Number SE1 91234567 user abc com a Mail Message Filter 92345674 technical abc com 3 Syslog Message Filter SNMP Message Filter Select all W Network Monitor Security Setup Usage Lo
37. eing installed in by TalariaX The SOFTWARE is in use on a computer when it is loaded into memory or installed into permanent memory of that computer This license is attached with the hardware appliance that was originally installed by TalariaX This license does not permit or allow or warrant any rights to redistribute duplicate compile reverse compile or any acts that will remove or seek to remove the SOFTWARE from the original appliance that it was installed in The effort for the above stated actions include both software or hardware related including but not exclusive to hard disk duplication network transfer network duplicate or any acts that may cause the removal of the SOFTWARE from the original storage position Any of such acts stated herein shall amount to a breach of the copyright and this licensing agreement and is punishable by the Court of Law in Singapore and your respective countries Duplication copying or whatsoever acts or intent pertaining to remove the SOFTWARE from this appliance is strictly prohibited 2 Additional grant of license In addition to the rights granted in Section 1 TalariaX Pte Ltd grants you a nonexclusive right to use the SOFTWARE in the appliance by an unlimited number of users or application servers to send messages to an unlimited number of recipients 3 Copyright This software is owned by TalariaX Pte Ltd or its suppliers and is protected by Singapore and international copyright laws and treati
38. ement of local regulation or other pecuniary loss arising out of the use of or inability to use this SOFTWARE PRODUCT even if TalariaX Pte Ltd has been advised of the possibility of such damages In any case TalariaX Pte Ltd s entire liability under any provisions of this agreement shall be limited to the amount actually paid by you for this SOFTWARE TalariaX cannot guarantee that messages sent by using TalariaX s SOFTWARE PRODUCTs for wireless SMS messaging reach their addressees Neither can TalariaX guarantee that the SOFTWARE PRODUCT receives all messages through the used mobile equipment they have been sent to TalariaX is not liable for any consequential damages arising from the fact that messages tried to send by sendQuick Appliance Server products do not reach their target addressees mobile phones pagers or that messages sent to the mobile equipment used with the SOFTWARE PRODUCT will be recognized and read by the SOFTWARE PRODUCT For any clarifications please contact TalariaX Pte Ltd No 11 Howard Road 04 00 Tat Hong Industrial Building Singapore 369583 Tel 65 6280 2881 Fax 65 6280 6882 E mail info talariax com Web www talariax com Copyright 2002 2006 TalariaX Pte Ltd 3 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential sendQuick Alert Plus Server 1 0 User Manual TABLE OF CONTENTS EOIN TRO DUCTION iiss E cea titavceeataswueuieieseskwcte ees th
39. er localhost 65 Pse senno preset g Done Figure 11 SMS System Set up Continue Copyright 2002 2006 TalariaX Pte Ltd SendQuick Alert Plus Server 1 5 Administration User Manual 15 Strictly Private and Confidential TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help ae Q x X i x a P O search P Favorites amp B ee D 3 Address Eg http 192 168 1 66 cmd system www index cgi mode mdstat Eco links sendQuick Shutdown Restart Logout Server Setup SMS System Setup Modem Status SMSC number Syslog Message Filter Mail Message Filter SNMP Message Filter Click to go back Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications Done Internet Figure 12 Modem Status When everything is completed select Save Setting button and the data will be updated with the new configuration However this does not activate the server with the new configuration yet To activate you will need to select the Activate Setting button when presented 3 5 Mail Message Filter Select the Mail Message Filter in the Navigation Menu and the Message Filter Summary will be shown in Figure 13 The Message Filter section need to be configured carefully to provide the right rules for SMS alert It is fine if y
40. es Therefore you must treat the SOFTWARE like any other copyrighted material Except that if the SOFTWARE is not copy protected you may either make one copy of the SOFTWARE solely for backup purpose or transfer the SOFTWARE to a single hard disk provided that you keep the original for backup or archive purposes You may not copy the product manuals or any written material accompanying the SOFTWARE Some of the components that support the SOFTWARE are owned by independent owners and developers The copyrights of these components are owned by their respective owners and developers and TalariaX does not claim to own or develop these components 4 Other restrictions You may not rent or lease the SOFTWARE but you may transfer your rights under this license agreement on a permanent basis if you transfer all copies of the SOFTWARE with the Appliance hardware and all written material and if the recipient agrees to the terms of this agreement Copyright 2002 2006 TalariaX Pte Ltd 2 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential You may not reverse engineer de compile or disassemble the SOFTWARE and any such acts and intent is considered a violation of copyright law in Singapore and your respective countries Limited warranty TalariaX Pte Ltd warrants that the SOFTWARE will perform substantially in accordance with the accompanying product manual s or the online manual for a period of 365 days f
41. etwork Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications Done Tools Q HAG TalariaX sendQuick Microsoft Internet Explorer Help Mobile phone number 96261400 96189556 96367680 JO search Pg Favorites B B x CF 33 Address Links Upload File SMS Message test message message from sendquick test from office Copyright 2002 2004 TalariaX Pte Ltd Singap Message Format ok ok ok Shutdown Restart Logout Language Code ISO 8859 1 ISO 8859 1 ISO 8859 1 Lo l intenet Figure 54 Messages Preview before Sending Copyright 2002 2006 TalariaX Pte Ltd SendQuick Alert Plus Server 1 5 Administration User Manual 47 Strictly Private and Confidential 3 14 Sending Messages to Overseas Mobile Numbers SendQuick Appliance Server supports sending SMS to overseas users This is network or SIM dependent This means that your SIM card and mobile network must be able to send to an overseas number directly using the SIM card For sending via email to SMS start the email address with country code Hence if you are a using the server in Singapore and intend to send to Malaysia your email will look like 60121234567 192 168 1 8 where 60 is the added country code for overseas international SMS If you are using HTTP method the and country code need to be added
42. ge Filter TalariaX sendQuick Microsoft Internet pion File Edit View Favorites Tools Help O O MAD Asa Yyrome BB T 3g Address a http 192 168 1 66 amd system Awww hnatifter co sendQuick Server Setup ar E ail fie z riority d o SMS System Setup alia ie i Pasian es ee SNMP Message Filter Network Monitor Security Setup Usage Logs amp t Report Send SMS Reset ff Create Jf Back Change Password System Backup amp Restore Copyright 2002 2004 TalariaX Pte Ltd Sine M i gt Gc je amp RSE Shutdown Restart Logout Figure 18 Configure New Message Filter Rule Copyright 2002 2006 TalariaX Pte Ltd SendQuick Alert Plus Server 1 5 Administration User Manual 2i Strictly Private and Confidential TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help x X i x a A JO search Sie Favorites amp B amp P 3 Address sy http 192 168 1 8 cmd system www mailfilter cai b G Search Basblocked Chek Autolink YE AutoFill al Options 2 sendQ uick Alert Plus Mew O Create Mail Filter Alert Server Setup Shutdown Restart Logout SMS System Setup Mail Message Filter Syslog Message Filter SNMP Message Filter 96367680 jswong talariax com Network Monitor 91234567 user talariax com 60127564839 Security Setup Usage Logs amp Report Send SMS Chan
43. ge Password System Backup amp Diagnostic Send SMS Specifications D Internet Figure 19 Add New Alertee Options 3 5 3 Editing Existing Message Filter To edit existing message filter please select the Edit button for the desired filter to edit Once selected you will be able to edit the different fields for the filter If you wish to remove delete the filter select the Delete button 3 5 4 Escalation Options Each filter support their individual escalation options The escalation option is configured for each rules in the same interface when configuring the alertees Scroll to the bottom of the page to view the escalation options Once you commence to configure the escalation option you will need to complete the information shown in Figure 20 below Select V to indicate the options required Reminder or Escalation for the filter rule You can then configure the time lapse for reminder escalation and report via SMS The time lapse refers to the subsequent time for each of the function reminder escalation and report to be activated when the time has lapsed As these are subsequent timing one after another the value in the boxes in Figure 20 will be greater than another Hence Value of Report time gt Value of Escalation time gt Value of Reminder time All values will be in minutes Copyright 2002 2006 TalariaX Pte Ltd 22 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly
44. ge Password System Backup amp Diagnostic Send SMS Specifications eht 2002 2004 Talaria X Pte Ltd Singap amp Internet Figure 31 Syslog Rule Alert Summary Copyright 2002 2006 TalariaX Pte Ltd SendQuick Alert Plus Server 1 5 Administration User Manual 30 Strictly Private and Confidential a i pa TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help Q x X x a A JO search g Favorites O amp 3B eee ns aren en gt ABE Check amp Autolink E AutoFill fa Options sen re Alert Plus Ce Create Syslog Alert Shutdown Restart Logout Filter Rule Server Setu Server IP 202 172 42 25 SMS System Setup Message priority Match Mode ANY Mail Message Filter ae eee Mobile Number to Receive Alert Email to Receive Alert SNMP Message Filter 1976357828 Af juser company com l Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password Alert Message System Backup amp Diagnostic Send SMS Specifications 3 bd The default message is xFRx xMSGx where xFRx is the server IP and xMSGx is the Syslog message User can change the message format by creating the text in the textarea above Use variable xFRx for the displaying of server IP and xMSGx as the alert message 54 Done Loo L Internet Figure 32 Sysl
45. gs amp Report Send SMS Change Password System Backup amp Diagnostic Send SMS Specifications Done Ve bas ey Internet Figure 39 Phone Book Summary Copyright 2002 2006 TalariaX Pte Ltd 36 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help w Q x X x B E O search P Favorites 4 B te D E sendQ uick Alert Plus Menu New Phone Book Entry Server Setup Shutdown Restart Logout SMS System Setup Shift Management Phone Book Mail Message Filter Syslog Message Filter SNMP Message Filter Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Diagnostic Send SMS Specifications Done Internet Figure 40 Phone Book Record Creation 3 10 Security Setup The sendQuick server messaging security is done by allowing disallow message sending by restricting the IP address of the originating message This is done by blocking the IP addresses of the unapproved HTTP URLs or the SMTP host gateway IP for e mail to SMS If you intend to block some IP address please insert the IP addresses allowed into the text area provided under the relevant classification Only one IP can be listed on one line If more than one IP address please use the next line If you wish to a
46. his purpose Modem Language This is to set the GSM modem to receive the messages in the desired language Currently sendQuick only support 4 language types ASCII Simplified Chinese GB2312 Traditional Chinese BIG5 and Thai language Please select the language that you wish Received SMS Messages Handling When there is a SMS message received by the server incoming SMS message the sendQuick Appliance will inform the recipient via HTTP or E mail Please specify the HTTP URL address or e mail address for this purpose Mobile Number Prefix Copyright 2002 2006 TalariaX Pte Ltd 13 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential viii This information is to insert the local prefix for your country code which will not be usually required for sending local SMS This prefix item is important for the proper functioning of the escalation feature View Modem Status This section will indicate whether the GSM modem is connected and detected by sendQuick Alert server If connected the SMSC number will be shown This is shown in Figure 12 below When you switch between USB and Serial connection and vice versa please remember to shutdown the server connect the relevant modem and restart the server You need to restart the server as sendQuick may not be able to detect the modem properly This is more evident in the USB modem For receiving messages either Error or SMS Response Mes
47. iaX Pte Ltd 56 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential 5 6 5 7 5 8 I am getting email alerts on my administrator email account stating that the modem is not found or having problem What should I do The sendQuick server is designed as a 24x7 system with a built in self checking mechanism to the modem and SIM card availability Hence if there is any failure to detect the modem or SIM it will generate an error message and email to the administrators email account If the error messages is not frequent that is the alert message is occassional and not continuous for every second there is no cause for alarm Instances that may cause this problem is when there is an intermittent weakness in the GSM network or the system cannot find modem at that point of time However if the error message in continuous for every second and still happening at the point when you read the messages then there is an indication that there is some modem or SIM problem with the system see question 5 7 I am getting continuous alert messages stating that there is no modem and the alert message is occurring every second or I cannot send SMS despite able to access the system via web interface What ts the solution If either of the above happened there could be a problem with the GSM network SIM card or GSM modem Troubleshoot by checking the following areas check that the SIM card 1s still in service o
48. ilter to configure alerting SMS and email rules via Syslog messages f Network Monitor Ping to configure SMS alerting rules based on server non response time g Security Setup to configure the permission for certain IP addresses that are allowed to send SMS messages for sendQuick server h Usage Log and Reports to view and configure the usage log file for administration purposes i Change Login Password change the default log in password j System Backup and Restore Backup and restore the system and alert rules k Send SMS Specifications these are the specifications and format to send messages to sendQuick server We will work on Server Set up first Select Server Set up by clicking on it You will see the items for server set up configuration as shown in Figure 5 above and 6 below Copyright 2002 2006 TalariaX Pte Ltd 9 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential Send SMS Change Password g Done TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help Q x aA P search Le Favorites 9 A Q3 Address http 192 168 1 66 cmd system www index cgi mode appmenu amp msg User 20Login 20Successful Usage Logs amp Report System Backup amp Restore Send SMS Specifications sm to perfo 127 0 0 1 192 168 1 1 127 0 0 1 talariax com 192 168 1 22 yahoo com 192 168 1 22 in
49. ilter Account Overview 2 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential You can create as many filter rule as required and is limited by the disk space of the system To edit a SNMP Rule select Edit on the message summary Figure 21 and you can proceed with the editing of the rules 3 Syslog Message Filter sendQuick Alert Plus also support Syslog to SMS Email function The Syslog feature is supported by a wide range of network equipment and devices in the world With Syslog and SNMP Trap sendQuick Alert Plus users will be able to send SMS alert messages either via email SNMP or Syslog To capture the Syslog just point the Syslog messages from the devices and equipments to the sendQuick server The default port in sendQuick Alert Plus for Syslog is 514 Once you had configure the Syslog to sendQuick server you can configure the relevant messages that will trigger a SMS message This is called the Syslog Message Filter Select the Syslog Message Filter option on the left navigation bar and you will see the Syslog Filter Summary page as shown Figure 28 In this page you will see the summary of the Syslog message filters af any TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help ar Q sex X x a A JO search Pg Favorites a Q g Ba 93 Address E http 192 168 1 66 cmd system www syslog cgi mode summary Eco Link
50. ime for Repeat Messages TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help a Q sx X x a E P saroh Pg Favorites ka B N 33 Address g http 192 168 1 8 cmd system www mailfilter cgi mode viewalert amp no 72 amp count Shutdown Restart Logout Menu Mail Filter Alert List Server Setup SMS System Setup Mail Message Filter Syslog Message Filter SNMP Message Filter Network Monitor RE Rpt Edit Delete Alert Message Usage Logs amp Report Change Password System Backup amp Diagnostic Send SMS Specifications opyneht 2002 2004 TalariaX Pte Ltd Singapore All Rights Reserved 8 O Internet Figure 16 Email Filter Account Overview 3 5 2 Create New Message Filter Copyright 2002 2006 TalariaX Pte Ltd 19 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential The administrator can create new message filters by selecting the Create button on the Message Filter Summary Listing in Figure 13 The interface to add a new filter is shown in Figure 17 below The filter works by checking on the three attributes of an email message They are the Sender email address FROM field Subject field and Message body content There is a checkbox on the side of the field name If the desired field name is required for filtering just check the box Then fill in the required content that will be used
51. l be sent to the recipient indicated in the monitoring function We would suggest that you set the interval longer to avoid a high traffic load to the server If you are comfortable an interval of more than 10 minutes will be advisable Then enter the mobile number as well as the message to be sent to the users in the space provided For the message you can use a variable by including the term x Px in the message to denote insert the IP address in the SMS message You can also create a message to send SMS when the server is back online This is to ensure that the recipient will be informed if the SMS message was a created not due to server failure but due to network latency Once completed select the Save button and the network monitor setting is configured Copyright 2002 2006 TalariaX Pte Ltd 32 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential a TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help Lae Ix 2 ELE Shutdown Restart Logout Network Monitor by ICMP Ping Server Setup Server Info ry T iain server Oniine Aen a ly Host ean Sagat Test Alert Status I Message i aa cece Becca Kieninute minute Packet Mode Alert j Mail Message Filter ai Syslog Message Filter Select all i Create SNMP Message Filter SMS System Setup Network Monitor Ke hy Security
52. l modem is supplied the system Power up the system and you will see the log in screen using the hyper terminal on your PC Log in using the hyper terminal screen and configure the IP relevant to your network Save the IP address Plug in the ethernet LAN cable Access using a web browser to the IP and you can continue to access and configure the system as in section 3 2 PEU ele You will be ready to send and receive SMS messages when you have performed the steps above Note Get assistance from your system administrator if you do not have the IP addresses for the server and gateway 3 0 SET UP AND CONFIGURATION 3 1 Physical Connections The first step in configuring the sendQuick Alert Plus Server is to establish all the physical connections This includes power cable GSM modem connection USB or serial SIM card and serial null modem cable to your PC laptop The ethernet LAN connection will be connected at a later stage we will advise you in this document after the Server Set up is completed Note We suggest that you connect the ethernet LAN later as the default IP setting 192 168 1 8 may conflict with your existing network Copyright 2002 2006 TalariaX Pte Ltd 5 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential 3 2 Log in Procedures and Initial Configuration After completing the physical connections you can power up the system and let the system ac
53. l see an interface in Figure 37 below You will see the summary of the various shifts as well as the time and days defined for each shift To Edit or Delete select the Shift Name to edit or select the shoft for Delete if required Select the Add Shift button to add a new shift using the interface as shown in Figure 38 below Insert the Start and End Time and indicate the various days that it applies Ifit applies on all days or no specific days select the No Specific Day option Once completed select Save and the defined shift be added The summary will be shown in Figure 37 Copyright 2002 2006 TalariaX Pte Ltd 34 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential Z TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help a Back x a N O search Sl Favorites E2 D 2 33 ed Lendl T L 7 5 oN i S Fz z z s i Address E http 202 172 42 37 ctmd system www shiftmgn cgi mode list P gt Go Links Shutdown Restart Logout sendQuick Alert Plus Ce Time Shift Server Setup F Ti Sun Mon SMS System Setup Y Y Shift Management Phone Book Mail Message Filter seet m Delete Syslog Message Filter SNMP Message Filter Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications pyrieht 2002 2004 TalariaX Pte Ltd
54. lariax com escalation only 07 01 2005 AL JEdit Vi SNMP Message Filter eesti Check All Security Setup Usage Logs amp Report Send SMS Email Address Message Time Buffer Change Password System Backup amp Restore Send SMS Specifications Copyright 2002 2004 TalariaX Pte Ltd Singapore All Rights Reserved Internet Figure 13 Message Filter Summary The configurable email addresses are used for sending alert messages from your firewall anti virus IDS IDP UPS and others to these email addresses All messages that were sent to these addresses will be filtered in accordance to the message filter rules Hence all the rules created will be applied to all these email addresses The purpose of these email addresses is to offer the flexibility for users to forward alert messages to common email addresses that can be created by the users All types of usernames can be created except for default and monitor that had been reserved by the system Just enter the desired email address user names in the space provided For more addresses just enter them on the next line All addresses will end with the IP address or the domain name of the sendQuick server If the sendQuick server has an IP of 792 168 1 8 or a server name of sms com sg then the email addresses created will be as follow if the email username is alarm alarm 192 168 1 8 or Copyright 2002 2006 TalariaX Pte Ltd alarm sms com sg Ly SendQuick Alert Plus
55. llow all IPs to access and send SMS just leave the text box empty The system also allows users or server to use sendQuick as a SMTP relay server This is controlled in the SMTP Relay Host Allow feature This message relay had been enabled by using the allowed list In the default status there will be no SMTP relay allowed 1 e no IP address specified If you wish to allow SMTP relay for some servers or users please include their IP addresses in the box provided Please save and these IP addresses will be allowed to use sendQuick server for email relay to the Internet Please refer to Figure 41 and 42 below for examples Copyright 2002 2006 TalariaX Pte Ltd 37 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help Address http 192 168 1 8 cmd system www index cgi mode permit sendQuick Server Setup Please enter the IP address of the HTTP and or SMTP Host that are allowed to send SMS via sendQuick servers Only the IP ae address that are listed in the text box below will be granted permission to send messages SMS System Setup SMTP Relay Host is only meant for machine which need to use the system as SMTP gateway Only the IP address that are A aren listed in the text box will be granted for SMTP relaying Mail Message Filter Please list one 1 IP address for each line If there are 2 IP ad
56. mode summary at Go Links 7 sendQuick Shutdown Restart Logout Menu SNMP Filter Summary Server Setup Rues bate Match Edit Alert Delete SMS System Setup r Message Crea Mail Message Filter Check All Syslog Message Filter SNMP Message Filter Network Monitor Security Setup _ _ _ ss Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications Done internet Figure 21 SNMP Filter Summary Before configuring any trap messages you may wish to configure the SNMP Forwarding which allow all incoming SNMP Trap messages to be forwarded to another server as Syslog messages The interface to configure is as shown in Figure 22 below You can also set the message time buffer which will allow repeated messages to be ignored if it occurs within the time buffer The time buffer setting is in minutes and similar to Figure 15 above When configuring a new SNMP Trap filter enter the relevant data and select ALL or ANY for the filter relationship The actual process is similar to Mail Message Filter as illustrated in Section 3 5 2 above Similar to Mail Message Filter you can configure the SMS and Email alerts as well as a custom message for alerting The escalation options are similar to Mail Message Filter and you can refer to Section 3 5 4 for more details The SNMP configuratio process are shown in Figure 23 to Figure 2
57. multiple sub domain if desired Please see the Figure 7 below A TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help ar Q x zi x Bl P O search Sie Favorites amp B eS x D 3 Address http 192 168 1 66 cmd system www dns cgi mode s sendQuick Power Off Restart Logout his option allow the system to act as DNS server for a private network The setup is design as a single domain DNS server If the domain is as NA the DNS service will be disabled Server Setup SMS System Setup Mail Message Filter Syslog Message Filter SNMP Message Filter Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications Done Internet Figure 7 Configure DNS Hostname From Figure 7 above you can specify the domain name for the DNS to resolve the Mail Exchange IP sendQuick Alert has a built in SMTP server to sendQuick or another external server and other sub domain for the DNS to resolve With this DNS feature the company will have an internal DNS service for name resolution However it is not meant to resolve all hostnames In this section you can also configure the additional network setting of you wish to connect more than one 2 more networks to the sendQuick server Connect your LAN cable to the LAN ports in the sendQuick server and configure the IP for the respective networks on the
58. nterface is shown in Figure 43 You will notice the various logs in the systems The first section in Figure 42 is the system log followed by the Usage Log The third section is the Usage Log Maintenance In this section you can set the number of days that the log will be kept before if is deleted automatically With this automatic log deletion the system administrator does not need to maintain the message and system logs making sendQuick Alert Plus a zero maintenance server If you decided not to log any messages set the days log to zero 0 The system administrator can configure for the message logs to be emailed to an email account on a routine manner either daily weekly or monthly The time can be configured as well Figure 43 The final section indicates the email address that will receive the message log File Edit View Favorites Tools Help 4 TalariaX sendQuick Microsoft Internet Explorer fc leg Q sx gt x B O P search P Favorites Es B ee QO 8 Address E http 192 168 1 8 cmd system wwwAndex cgi mode rpt sendQuick Menu Logs amp Usage Report Server Setup Shutdown Restart Logout SMS System Setup Mail Message Filter Syslog Message Filter SNMP Message Filter Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications popuser localhost Save Seting J Reset opyright 2002 2004 Talaria Pte
59. og Mobile Number and Message Configuration Ere sendQuick Microsoft Internet Explorer DEI X Fie Edit View Favorites Tools _ Help ae OQ x lal amp JO search she reverts B amp c g 3 Address http 192 168 1 8 cmd system www syslog cgi mode viewalert amp no 73 Shutdown Restart Logout sendQuick Alert Plus Server Setup j Filter Rule SMS System Setup Server IP 202 172 42 35 Message priority Mail Message Filter Match Mode ANY Syslog Message Filter SNMP Message Filter A i E r E ry gt Alert Messa ge R E Rpt Ed t Delete Network Monitor DE Theat Security Setup t Reminder E Escalation Rpt Report Blank alert message will imply format xFRx xMSGx Usage Logs amp Report Select all Create Delete Send SMS an Change Password System Backup amp Diagnostic Send SMS Specifications td Singapore All Riehts Reserved Figure 33 Syslog Filter Account Overview Copyright 2002 2006 TalariaX Pte Ltd SendQuick Alert Plus Server 1 5 Administration User Manual 31 Strictly Private and Confidential 3 8 Network Monitor The sendQuick Alert Plus has a simple server monitoring function using ICMP Ping feature This allows sendQuick Alert Plus to ping another machine and send a SMS alert if there is no server response within the specified time Select the Network Monitor button and the Network Monitor Summary is shown in Fig
60. on User Manual Strictly Private and Confidential You will notice that sendQuick backup files are named in accordance to the filetype_ date with an extension enc for the system configuration This is a proprietary format for sendQuick and can be used for sendQuick only The files can be a few MB large especially the Diagnostic file and you may need to be patient with the process Please use the same file when you restore the configuration or alert rules respective Select the Restore and choose the file from your local disk media This is illustrated in Figure 61 below TalariaX sendQuick Microsoft Internet Explorer Fie Edit View Favorites Tools Help a O O AG Pras kros A SOBA Address http 202 172 42 37 cmd system www srvbk cgi mode m Links 7 Ld e Alert PI sendQuick Alert Plus Shutdown Restart Logout Menu System Backup and Diagnostic Server Setup SMS System Setup Create Backup and Diagnositc Shift Management e Backup system configuration Start Phone Book This will backup the system configurations and all the filter rules Mail Message Filter e Create System Diagnositc File Start This will create the diagnositc file that can be sent to the developer for troubleshooting system related problem Syslog Message Filter SNMP Message Fiter Note After the backup file is created the system will provide a link for downloading the backup file Please download the file within 1
61. onfiguration All the messages that were sent to the filter accounts can be forwarded to other email addresses as a backup function Insert the required email addresses in the spaced provided in Figure 14 above To insert more address use the next line one line for each email address Once complete configuration select the Save button and you will see the Mail Filter Summary To view the filter alert rule select View under the Alert column in the Mail Filter Summary in Figure 13 above The overview of the alert rules is shown in Figure 16 below Copyright 2002 2006 TalariaX Pte Ltd 18 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help a Q x k x a O O search g Favorites amp R zN 9 3 Address http 192 168 1 66 cmd system www mailfilter cgi mode displaybuffertime sendQuick Menu Email Filter Expiry Time Server Setup Please enter time buffer in minutes to filter out repeated messages SMS System Setup Mail Message Filter Syslog Message Filter Save jj Reset SNMP Message Filter Shutdown Restart Logout Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications pyrieht 2002 2004 Talariax Pte Ltd Singap Done Internet Figure 15 Buffer T
62. or the period requested You can also back up the messages manually Select the Save button and you can save the messages to an external disk your local computer by selecting the right button right click on the mouse and follow the instruction provided TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help td O O NAO P trom O 8 2B Os Address http 192 168 1 8 cmd system www messagelog cai mode sms_log g Go Links ndQuick se d uic Shutdown Restart Logout Server Setup SMS System Setup Mail Message Filter Syslog Message Filter 2005 01 08 17 54 02 msg splmgr NOTE Found E05008106 Target SNMP M Fi 98787654 Mode A Length 42 NMP Message Filter 2005 01 08 18 18 02 msg splmgr NOTE Found E05008107 Target Network Monitor 98787655 Mode A Length 42 2905 01 08 18 26 02 msq splmgr NOTE Found E05008106 Target Security Setup 98787654 Mode A Length 42 2005 01 08 18 46 03 msg splmgr NOTE Found E05008107 Target Usage Logs amp Report 98787655 Mode A Length 42 Send SMS 2905 01 08 19 26 92 msq splimgr NOTE Found E 05008106 Target ni 98787654 Mode A Length 42 Change Password 2005 01 99 15 40 02 sms dev NOTE Starting SMS module 2005 01 09 15 40 02 msg splmgr NOTE Found E05008107 Target System Backup amp Restore 98787655 Mode A Length 42 N A z 2005 01 09 15 40 04 sms dev NOTE digital phone initialized Send SMS Specifications wicagurart 2005 01 09 15 40 07
63. ot Once the login is successful you will be able to configure the IP address as shown in Figure 2 below Copyright 2002 2006 TalariaX Pte Ltd 6 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential amp alert HyperTerminal File Edit View Call Transfer Help oe 8 025 E Activate Base Setup IP Address 192 168 1 8_ Netmask 200 200 200 0 Gateway 192 168 1 1 Set Reset field Enter text Use UP or DOWN arrows or tab to move off Enter text into the field by typing on the keyboard Ctrl U to delete all text in field Backspace to delete a character Connected 0 04 06 VT 1003 9600 8 N 1 Figure 2 Set IP address alert HyperTerminal File Edit View Call Transfer Help KKK Message System activated Click EA to go continue Commands Use arrow keys to move to quit to Arrow keys Up and Down to move Right to Pollon a lank left to go hack H elp Options P rint G o M ain screen Q uit search deletel history list Connected 0 05 10 VT100J 9600 8 N 1 Figure 3 Confirm IP address Insert the desired IP address Netmask and Gateway Use the arrow keys to navigate and insert the value Follow the instruction at the bottom of the screen Once complete activate the setting Figure 3 and you can then access the system via web browser using the configured IP address Connect the server to the LAN and
64. ou configure the Message Filter on a later stage as it has no impact on the operation of sendQuick system The Message Filter will be useful for the selective sending of alert messages using SMS 3 5 1 Message Filter Summary and Email Configuration The email summary list all the message filters that had been created in the system You can create as many message filters as required In Figure 13 below there is a button for creating multiple email address in the sendQuick system to receive alert messages for filtering Select on the Email Address button in Figure 13 and Figure 14 with configuration option will be shown You can also configure the time buffer that will ignore any repeated messages during the buffer period Figure 15 below Copyright 2002 2006 TalariaX Pte Ltd 16 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help a Om O MAO Pwo frome O e L aG Address 4 http 192 168 1 66 cmd system www mailfilter cgi mode emailsummary Links sendQuick Shutdown Restart Logout Menu Message Filter Summary Server Setup ta si aan Date Created Match Edit Alert Delete SMS System Setup From Subject Message jel 1 opuser talariax com urgent 06 01 2005 ALL Mail Message Filter POR a 2N 2 popuser talanax com reminder only 07 01 2005 Syslog Message Filter 3 popuser ta
65. p ar O O AAG Po k BBB Os Address http 192 168 1 8 cmd system www messagelog cai mode usage_log sendQuick Server Setup Shutdown Restart Logout SMS System Setup Mail Message Filter eee eui 2005 1 9 uy 2005 1 9 Syslog Message Filter e RO Format year month day Example 2003 01 31 Network Monitor Spe No Date atime Message umber sage Logs amp Report Ea 15 40 12 192 168 2 3 98787655 is is a problem with server 192 168 2 3 Send SMS a Change P d nee s System Backup amp Restore Send SMS Specifications 1 Copyright 2002 2004 TalariaX Pte Ltd Singapore All Rights Reserved a Internet Figure 47 SMS Outbox Message Sent Log TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help ae O O DA O Pxo orm OB Sa OS Address g http 192 168 1 8 cmd system www messagelog cgi mode queue_status sendQuick Server Setup SMS System Setup Mail Message Filter No Mobile Number SMS Message a Delete Shutdown Restart Logout Syslog Message Filter SNMP Message Filter Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications opyrizht 7002 7004 TalariaX Pte Ltd Singap Done Internet Figure 48 SMS Queue for Message Awaiting to be Sent Copyright 2002 2006 TalariaX Pte Ltd 42 SendQuick Ale
66. r there is sufficient credit for prepaid card E calling dialling the SIM card number and you should hear a dialling tone indicates it is normal Check that the GSM modem is properly connected and the LED indicator is blinking normal If the LED is not blinking continuous light either the SIM is not working fail to connect to GSM network or modem not properly connected You can try by remove and then plug in the modem again Remove and insert the SIM card again Please make sure the GSM modem cover is properly covered The system is not sending SMS What are the troubleshooting steps If you cannot send SMS from your applications there are a few possibilities Do the following actions to determine the possible point of failure 1 Ping the sendQuick server and see if there is a response If yes try step 11 If not response check your network connection to sendQuick server or to your application server You may wish to access the sendQuick using the direct console access If you cannot access or you see an error message on the console contact TalariaX for technical support 11 Access sendQuick using the web browser If yes try step 111 If you cannot browse the server try to access via the console If you cannot access or you see an error message on the console contact TalariaX for technical support 111 Use the browser access go to Send SMS section and send a test SMS message to your self Check the modem status
67. ress_csv sxc Shortcut to sendQuickAler E contact sxw fal Shortcut to sendQuickEnt p explorer exe ia Shortcut to sendQuickEnt Send SMS Specifications E sample txt ia Shortcut to sendQuickEnt y sendQuick_AlertPlus sxi Shortcut to usage_report fal sendQuickappliance_101103 sms txt sendquickasp_present Shortcut to mmslive_present Shortcut to mmslive_present_operator St Shortcut to send_receive_msas_format Shortcut to sendQuick_alert_biz m s File name ooo System Backup amp Restore Files of type james Done Tes el lm S Figure 61 Upload and Restore the Configuration amp Patches Copyright 2002 2006 TalariaX Pte Ltd 53 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential The process to backup the configuration and filter rules is a orudent step to allow the company to restore these information if required The Diagnostic file is useful for troubleshooting If you encounter any problem with sendQuick it is recommended to generate a diagnostic file and email to TalariaX We will be able to review the issues faced in the Diagnostic file and make troubleshooting easier Once the repair or amendment is made TalariaX will send a new patch file while can be uploaded to the system via the Restore function Figure 61 Once confirmed the sendQuick system will be updated with the new program patch 3 20 Log out from the System
68. rom the purchase date This limited warranty period also applies to the hardware appliance and the GSM modem TalariaX reserves the right to amend the limited warranty period without prior notice Customer remedies TalariaX Pte Ltd entire liability and your exclusive remedy shall be at TalariaX Pte Ltd s option either areturn of the price paid or repair or replacement of the SOFTWARE that does not meet the limited warranty and which is returned with a copy of your receipt The limited warranty is void if failure of the SOFTWARE has resulted from accident abuse or misapplication by the user licensee Any replacement SOFTWARE will be warranted for the remainder of the original warranty period but at least for 30 days No other warranties To the maximum extent permitted by applicable law TalariaX Pte Ltd disclaims all other warranties either express of implied including but not limited to implied warranties of merchantability and fitness for a particular purpose with respect to the SOFTWARE hardware the accompanying product manual s and written materials The limited warranty contained herein gives you specific legal rights No liability for consequential damage To the maximum extent permitted by applicable law TalariaX Pte Ltd and its suppliers shall not be liable for any other damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information infring
69. rt Plus Server 1 5 Administration User Manual Strictly Private and Confidential Z TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help ar O O MAD Pwr frm O BS a OB Address http 192 168 NP POETOE EEEE sendQuick Shutdown Restart Logout Servar Setup SMS System Setup Mail Message Filter erea eui 2005 1 9 prey 2005 1 9 Syslog Message Filter SNMP Message Filter Format year month day Example 2003 01 31 Network Monitor Date and Mobile ino Ome number Message keto Usage Logs amp Report E Send SMS 1 Change Password System Backup amp Restore Send SMS Specifications opyright 2002 2004 TalariaX Pte Ltd Singap All Rights Reserved Done Nis ai Internet Figure 49 Unsent Messages Log TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help ae O O MAO Pas from O 2 2 Ox Address http 192 168 1 8 cmd system www messagelog cgi mode dm sendQuick Shutdown Restart Logout Menu Discarded Alerts Servar Setup SMS System Setup Mail M Fil enalia Search From To Syslog Message Filter SNMP Messag Filter Format year month day Example 2003 01 31 Network Monitor ee Usage Logs amp Report Time Delete Send SMS Change Password 1 System Backup amp Restore Send SMS Specifications pyright 2002 2004 TalariaX Pte Ltd Singapore All Rights Reserved Done
70. rts as well as a custom message for alerting The escalation options are similar to Mail Message Filter and you can refer to Section 3 5 4 for more details You can create as many filter rule as required and is limited by the disk space of the system To edit a Syslog Rule select Edit on the message summary Figure 28 and the interface is similar to Figure 30 will be shown TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help ar Q sx X x a A JO search P Favorites E B Ba 93 Address http 192 168 1 66 cmd system www syslog cgi mode displaysocket sendQuick Shutdown Restart Logout Menu e Please enter IP address colon then follow by port number in the text box If port number not specified default is used Server Setup e g 111 111 1 11 808 where 111 111 1 11 is the IP address and 808 is the port number SMS System Setup IP Address and Port Number optional Mail Message Filter Syslog Message Filter SNMP Message Filter Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications Copyright 2002 2004 TalariaX Pte Ltd Singapore J er ba Internet Figure 29 Syslog Forwarding Address The Syslog filter configuration is similar to SNNP and Email rules The interface in Figure 30 to Figure 33 documents some of the interface for the Syslog configurations
71. s sendQui Cc k Shutdown Restart Logout Menu Syslog Filter Summary Server Setup Rules SCout 4 Match Edit Alert Delete SMS System Setup From Message Creat gt 192 168 1 108 escalation and reminder O eo i Edit View Mail Message Filter ei 192 168 1 108 escalation only 07 01 2005 ALL Syslog Message Filter 192 168 1 108 reminder only _ 07 01 2005 ALL Zo Vie SNMP Message Filter Soci Wiis Security Setup Usage Logs amp Report Change Password SS System Backup amp Restore Send SMS Specifications a ae Internet Figure 28 Syslog Filter Summary Before configuring any Syslog messages you may wish to configure the Syslog Forwarding which allow all incoming Syslog Trap messages to be forwarded to another server as Syslog messages The interface to configure is as shown in Figure 29 below Copyright 2002 2006 TalariaX Pte Ltd 28 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential You can also set the message time buffer which will allow repeated messages to be ignored if it occurs within the time buffer The time buffer setting is in minutes and similar to Figure 15 above When configuring a new Syslog filter enter the relevant data and select ALL or ANY for the filter relationship The actual process is similar to Mail Message Filter as illustrated in Section 3 5 2 above Similar to Mail Message Filter you can configure the SMS and Email ale
72. sages you can use both HTTP Post Get and E mail methods The error HTTP string will be as follow http lt failure_url gt mno 9 1234567 amp txt Hello World amp status F Where mno the mobile phone number txt the text message status F failure The Received Messages SMS Response string is explained in Section 3 10 below Fill in the information in the spaces provided as shown in Figure 10 and 11 below Copyright 2002 2006 TalariaX Pte Ltd 14 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential 2 TalariaX sendQuick Windows Internet Explorer File Edit View Favorites Tools Help fy Searchweb Of gt El gt gt e Favorites PcHeath g Spaces gt BO Alwed Q We lt TalariaX sendquick GO ommodo X lies e fh D ah gt E Page G Tools such phone may discard the received SMS System Backup amp Diagnostic SMS to Email Function This option enable or disable sending email using SMS message Enable SMS to Email Sending format is EM lt space gt email address lt space gt message Email To SMS Service This option enable or disable email to SMS If disabled it will discard all the email to SMS request HTTP To SMS Service This option enable or disable HTTP to SMS If disabled all HTTP Enable v to SMS request will be discarded Er BE 85 BEERS Send SMS Specifications Ver
73. se two file formats select the Send SMS item on the left Menu Bar You will notice a File Upload item as shown in Figure 51 Select File Upload and you will see the interface shown in Figure 52 below Select the File Type Language your message is written in and Browse to select the file Select Upload once you are ready Figure 53 depicts the sending messages via File Upload method In Figure 54 you will notice the messages are displayed for your preview This allows you to check the messages before sending If all the messages are OK under Message Format then you can send the messages without errors If there are messages that are Error you can choose to amend the original file and upload again If all messages are Error indicating wrong format you will not be able to send the messages Once you are satisfied with the messages in the preview select Send and the messages will be sent for processing and sent as SMS You can select Cancel to perform Upload again Copyright 2002 2006 TalariaX Pte Ltd 45 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential This feature allows you to export data from database and others to send SMS to all users at one single process TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help a O HOA Ps kras O BSE OS Address Eg http 192 168 1 8 cmd system www index cgi mode sendmsg sendQuick Shut
74. section 3 2 On the left is the navigation bar and allow configuration for the following items listed below Copyright 2002 2006 TalariaX Pte Ltd 8 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential Send SMS A TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help ar Qx x a P O search Pg Favorites 4 B ee 2 8 Address EJ http 192 168 1 66 cmd system www index cgi mode appmenu amp msg User 20Login 20Successful sendQuick Server Setup SMS System Setup Mail Message Filter Syslog Message Filter SNMP Message Filter Network Monitor Security Setup Usage Logs amp Report Change Password System Backup amp Restore Send SMS Specifications v EJ Go liline Power Off Restart Logout smsgateway company com 92 168 1 66 255 255 255 0 talariax com 192 168 1 22 yahoo com 192 168 1 22 Done Figure 5 Server Setup and Navigation Bar a Server Set up to prepare and configure the server to connect to the TCPIP network b SMS System Set up to configure the system on how to send and receive messages as well as how to interface with external application for receiving SMS messages c Mail Message Filter to configure the filter rules to send selective SMS email alert messages d SNMP Message Filter to configure alerting SMS and email rules via SNMP Trap messages e Syslog Message F
75. seseeeeeececeeeeeeeeeeeaeaaaaas 49 3 19 System Backup Restore and Diagnostic 0000000onnonnnneennsnnsssssssssseeeeereeeeees 49 5 20 LOS Our IOP TAG SyS EN e a 53 40 SHUTDOWN AND REBOOT ciestu aaae aeaeaei 54 SO TROUBLE SHOOTIN G wisescacicesisactcesasachcenactcicstoca ccs ciseutctiesacicsnastusisanca caceoisautotiesaciacies 55 Copyright 2002 2006 TalariaX Pte Ltd 0 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential SENDQUICK ALERT PLUS SERVER 1 5 ADMINISTRATION USER MANUAL 1 0 INTRODUCTION Welcome to sendQuick Alert Plus Server 1 0 Administration User Manual This document is prepared for the administrator as a guide for configuring the sendQuick Alert Plus Server for sending and receiving SMS The Administrator will configure the sendQuick Alert Plus Server for it to work in your company s network to send and receive SMS The Administrator will need to work on the network configuration first which is the Server Set up Once you had configured the IP address and the relevant network set up you can access sendQuick from any workstations using a web browser 2 0 SET UP PROCEDURE The sendQuick Alert Plus Server is designed to be set up and configured easily It will save you time and resources and enable your corporation to have a SMS server within 5 minutes The following are the steps to set up the system fully 1 Connect the power supply GSM modem and a serial cable nul
76. srvbk cgi mode ds sendQuick Alert Plus ens Server Setup Shutdown Restart Logout System backup has been completed Please right click the URL File Download r Save As x SMS System Setup Shift Management Phone Book y muy Documents Mail Message Filter 3 My Computer My Recent amp m Network Places Syslog Message Filter Documents SNMP Message Filter Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Diagnostic File name bak 20060 Send SMS Specifications Save as type enc Document Figure 60 Save to the Local Disk J TalariaX sendQuick Microsoft Internet Explorer File Edit View Favorites Tools Help 3 Back i x B A P Search Pg Favorites B ee X 3 Address http 192 168 1 8 cmd system www srvbk cgi mode rdb sendQuick Menu Restore Filter Rules Mail Syslog and SNMP Server Setup Shutdown Restart Logout SMS System Setup Upload Jp Reset Mail Message Filter Syslog Message Filter SNMP Message Filter Choose file Network Monitor Security Setup 3 my Documents Ea Shortcut to sendQuick_AF Usage Logs amp Report My Computer fl Shortcut to sendQuick_mk Send SMS 9 my Network Places EA Shortcut to sendQuick_mk B gt Pacific Internet Shortcut to sendQuick_mk Change Password add
77. ternet Figure 6 Server Set up Configuration In Server Set up you will need to configure the following a b c d e Server Host and Domain Name The server hostname is the name assigned for the server This can be of any name like sms or use a name that is related to your company The domain name is the assigned name for the server If the domain is sendquick com the full name is sms sendquick com Use a valid name if you have a DNS to do name resolution Server IP Address This is the IP address assigned to the sendQuick server You can use an internal or public IP depending on your network configuration This IP is used to identify the server and will be used in all communications between sendQuick and external applications as mentioned in Section 3 5 The default IP is 192 168 1 8 Netmask This is the subnet mask value of the network This defines the network that you are connected to Most networks use 255 255 255 0 This has been set as the default value in the system Gateway IP Address Gateway IP refers to the IP address of your machine that does routing to other machines in another network For most networks it refers to your router s IP address If you are using an ADSL dial up you can use the IP of the ADSL router DNS Server IP Address DNS Server refers to machines that will resolve a valid hostname This is usually a server that is connected to the Internet with the capabili
78. tivate the program After the activation process the server will prompt for a login on the PC connected via a Null Modem cable This process allows you to log in to the system and to change the server IP to an IP acceptable by your company After this configuration you can access the server using a normal web browser To view the menu using Null Modem you need to activate the Hyper Terminal program on your PC that is connected via the Null Modem cable The Hyper Terminal is typically found on the following folder in your Windows directory Go to Start Windows gt All Programs gt Accessories gt Communications gt Hyper Terminal Select Hyper Terminal and the program will start You will be prompted to configure the access You will need to configure the following a Allocate a Name to the setting eg Alert b Select the COM Port Select any of the available COM port which may be used by the Null Modem cable c Set the Baud Rate to 9600 d Select Apply and Connect You will see a screen as depicted in Figure 1 below alert HyperTerminal File Edit View Call Transfer Help Welcome to Talaria sendQuick AlertPlus Build 20050108 1 sendquick login Connected 0 00 41 Auto detect 9600 8 N 1 Figure 1 System Log in via Null Modem At the cursor location enter the login name and password to access the system The default login namd and password is given below Login admin Password sqro
79. to filter the messages You can select more than one checkbox and determine the relationship as AND All and OR Any relationship Hence the SMS alert will be sent only if the criteria are fulfilled The filtering engine is based on matching the exact words or character and the phrase filled in the space provided for each relevant field Since the matching is based on words or characters and phrase it will record a confirmed match as long as the word or character and phrase appear in the selecting field Example if the Subject field is entered with error message the various scenarios is illustrated below Sentence Match Reasons Status There is an error in the system message No Though the words error and message appears in the sentence they are individual words and not a phrase This is a system error No Only the word error occur and not the whole phrase There is an error message from system 1 Yes The whole phrase error message appear in the sentence Once the system had matched the relevant words or characters and phrase it will send the SMS messages to the mobile numbers address as indicated in the Mobile Number to Receive SMS field Figure 18 and 19 You can insert more than one mobile number by inserting the mobile numbers in the next line To send to overseas numbers please include the and country code followed by the mobile number Example 60126234567 for Malaysian number
80. tveceatassteeseieeess 5 ZU SET UP PROCEDURE vic cectacccoxcasscedsvesssesnuccccctcccacceances sveds tenses ER ESR A EESTO EEE TAAS SG 5 3 0 SET UP AND CONFIGURATION ssssssssssssssscccoocscscccecesssesssssoooooocceccecececeeessssssssoocoosee 5 34 PRY SiCal CONNECHONS serseri ir E a E E a vaaueidau ditt 5 3 2 Log in Procedures and Initial Configuration cccccseeeesseseeeeececeeeeeeeeeeeeeaeaas 6 Di DEL V EF DED iinet act eee aoe eet oad te ee ee es 8 DANI SV SECM SU UP enea r e a O 13 VIMAL Messa e Pie tea apincaectcn tet O T ES 16 JOSNMP Message FIGI erorcera T TA EO T 22 3 DVSIOS Message F UE Eaire a E A AEE aoe 27 Fo NWwork MONIO nena a E 31 3 9 Shift Management and Address Book Optional ccccccccceeeeeeeeeeeeeeees 33 Ds POMS CCULILY SCUD sec aad haat cane Ea a 36 5b AO OS amd Usado RCP OR epret n T T a eee enero 38 3 12 Send SMS via sendQuick Servet cccccccccccsssseecceeceeeeccceeeeeseecceeeeueeseeceeeas 43 3 13 Sending Mass SMS Broadcast using Designated File Format 44 3 14 Sending Messages to Overseas Mobile NumbetS cccccccceeeeeeeeeeeeeees 47 J Receive SMS Via SCNdQUICK SEVE cca a erie eee 47 3 16 POP User Account in SendQuick c ccc cceeccccccccessseccceeeeeeeeccceeeueseeeceeeeenees 48 3 17 Send Test Message from sendQuick Servet ccccssseesssseeeeecceeeeeeeeeeeeeaaaas 48 3 18 Change Administrator s PaSSwoOrd cccccccccccccscssssssssss
81. ty to update the hostname via the public Internet or via an internal network for internal DNS If you do not have a DNS server set the IP to 127 0 0 1 This allows the sendQuick to obtain Copyright 2002 2006 TalariaX Pte Ltd 10 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential updates from Internet periodically Note If you are using a firewall please configure your firewall to allow UDP connection port 53 as DNS server 127 0 0 1 uses UDP for data update f Email Gateway IP Address and Static SMTP IP Routing Email Gateway refers to the SMTP server that will send email out to the Internet If you have an email server in your office or you are allowed to use an email SMTP gateway on the Internet use that IP in the sendQuick server Else insert 127 0 0 1 to use the internal SMTP in sendQuick server See section 3 7 on security on using this SMTP gateway The static SMTP routing allows specific incoming messages domain to be routed to specific SMTP server g Check to use Hostname for all emails By checking on this field all emails that sent out from the sendQuick server like failure notice incoming SMS etc will bear the Hostname that you had configured in the Hostname section in the Server Set Up SendQuick has a DNS server built in refer to e above when you use 127 0 0 1 that can resolve DNS name It is designed to resolve a single 1 hostname only However you can create
82. up Mail Message Filter Syslog Message Filter SNMP Message Filter Network Monitor Security Setup Usage Logs amp Report Send SMS Change Password System Backup amp Restore Send SMS Specifications Done Tools 2 Talariax sendQuick Microsoft Internet Explorer Help Choose file O O MAG Pa ga BSB Os Address http 192 168 1 8 cmd system www index cgi mode begin_loading Eune ASCII Text IS0 8859 1 v Please specify file to upload muy Documents My Computer Guy Network Places Be Pacific Internet address _csv sxc contact sxw P explorer exe 5 sample txt sendQuick_AlertPlus sxi sendQuickappliance_101103 fal sendquickasp _ present Shortcut to mmslive_present fe Shortcut to mmslive_present_operator ft Shortcut to send_receive_msgs_format Shortcut to sendQuick_alert_biz ED ii File name Files of type aAa eA Comma Delimited csv xt v Browse al Files Shutdown Restart Logout Shortcut to sendQuick_AF Shortcut to sendQuick_mk fz Shortcut to sendQuick_mk Shortcut to sendQuick_mk Shortcut to sendQuickAler Shortcut to sendQuickEnt Shortcut to sendQuickEnt Shortcut to sendQuickEnt Shortcut to usage_report 5 sms txt Figure 53 Select the File to Upload File Edit View Favorites sendQuick Server Setup SMS System Setup Mail Message Filter Syslog Message Filter SNMP Message Filter N
83. ure 34 below You will notice there is an option to configure the Monitoring Frequency Monitoring Frequency Upon Failure and Total Test Packets These are global configurations and will affect all the Ping Monitoring configurations To create a new monitoring rule select the Create button and you can create a new Ping monitor as shown in Figure 35 and 36 below Enter the following information for the configuration Item Description IP address This is the IP address to be monitored Alert Mode Whether to receive the SMS alert Once or continuous Once is to receive one SMS only even if the function continues to Ping Continuous setting will send SMS whenever the Ping response is not complete for each checking cycle Monitoring Frequency The frequency interval between each Ping test This value is in minutes Monitoring Frequency The frequency interval between each Ping test when a test failure upon failure had been detected Customer may prefer to have a smaller value in minutes to allow a more regular frequent checking when there is a failure Total Test Ping This is the total test packets for each test Server Status Alert This function is to allow sendQuick to send an alert SMS message to the administrator to indicate that the sendQuick server is still functioning This can be configured to be on a certain time of the day time in HH MM or in hourly manner 00 59 minutes The message wil
84. utolink E AutoFill yl Options amp ed sendUuick Alert Plus Shutdown Restart Logout Fon Create SNMP A Filter Rule Server Setu hrie Server IP 202 172 42 35 SMS System Setup Message urgent Mail Message Filter Match Mode ALL sheet ht hoe Mobile Number to Receive Alert Email to Receive Alert SNMP Message Filter 198374637 Si jalertee company com A Network Monitor Security Setup Usage Logs amp Report Fo Send SMS Change Password Alert Message System Backup amp Diagnostic Send SMS Specifications aid The default message is xIPx xMSGx where xIPx is the server IP and xMSGx is the SNMP message User can change the message format by creating the text in the textarea above Use variable xIPx for the displaying of v E Dore CESSENT Figure 25 Configure SNMP Filter Alertees Copyright 2002 2006 TalariaX Pte Ltd SendQuick Alert Plus Server 1 5 Administration User Manual 26 Strictly Private and Confidential EE TalariaX sendQuick Microsoft Internet Explorer DER File Edit View Favorites Tools Help ar Q x s x BEA zis g Favorites A b g 33 Google fii Search g alates Check H AutoLink E AutoFill aoe Diagnostic A Send SMS Specifications The default message is xIPx xMSGx where xIPx is the server IP and xMSGx is the SNMP message User can change the message format by creating the text in the textarea above Use variable xIPx for the
85. x cgi mode sys_shutdown Internet Figure 62 Shutdown and Restart Navigation Bar and Confirmation Message Using the LCD follow the following instructions i You can select the options by pressing the UP arrow or DOWN arrow keys on the LCD as in Figure 63 below 11 Select until you see either SHUTDOWN SYSTEM Or REBOOT SYSTEM The normal mode the message is SENDQUICK ALERT 111 Once you had decided to either Shutdown or Reboot and selected the correct options select the ENTER button The system will shutdown or reboot If Shutdown it will display a POWER OFF button and you can power off at the back of the system iv Use the ESC escape button if you need to go back to normal mode A ESC ENTER y Figure 63 LCD Navigation Button Copyright 2002 2006 TalariaX Pte Ltd 55 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential 5 0 TROUBLE SHOOTING You may encounter some common problems when using sendQuick Server This section serves to address these common problems and how to overcome them 5 1 Dez 5 3 5 4 5 5 I cannot access the web interface of the sendQuick server from my browser What should I do There could be a problem with the LAN cable IP address or network routing Try to ping the sendQuick server If no response check the LAN cable connection and your network routing setting If required reboot the system and try again I have done all th
86. you can access using a web browser Enter the IP on your browser and you will see a second Log in page as shown in Figure 4 Copyright 2002 2006 TalariaX Pte Ltd 7 SendQuick Alert Plus Server 1 5 Administration User Manual Strictly Private and Confidential TalariaX sendQuick Microsoft Internet Explorer A File Edit View Favorites Tools Help ar Q sed x B A P Search 5 Favorites 4 R ee z r 33 Address sy http 192 168 1 66 appliance index html 900 8430 19205244 sendQuick Administrator Login o e Copynght 2002 2003 TalanaX Pte Ltd Singapore All Rights Reserved Done Internet Figure 4 Administrator Log in Page Enter the default Administrator s Log in Name and Password to access the system The default Log in Name and Password is as below Log in Name admin Password admin123 You can change the password by using the change password button after logging in The procedure to change password is explained in Section 3 14 3 3 Server Set up After log in as in Section 3 2 you will see the Server Setup setting as shown in Figure 3 below This is the default display with the left navigation bar as the Main Menu You can navigate to configure different modules of the server by selecting the left navigation bar In the Server Setup configure the relevant sections with the desired value The IP Netmask and Gateway IP would had been configured previously as shown in

sendquick alert plus server 1.5 administration user manual

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