InfoZone User Manual.. - Keywest Support
Contents
1. A 1 192 168 1 126 lal Keywest Test Server QJ West Bench Ea Casino Player Z a Casino shd E a Keywest Signage PEN m EE Y Don s Office E a Don Player Super Speedway shd The tree view contains icons to quickly identify the type of machine The server itself appears as a black server while divisions appear in grey Players also have their own icon as do schedules Note Traffic Manager Scheduler is designed to specify player schedules it cannot be used to add delete rename or rearrange players This type of network management must be performed in the Traffic Manager Server application STATUS AREA PANE When performing an upload to Traffic Manager Server the status area pane displays a log of events related to the file transfers including real time progress statistics This area can also be used to troubleshoot errors such as file transfer failures file not found errors etc Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 35 USING TRAFFIC MANAGER SCHEDULER The following sections describe how to use Traffic Manager Scheduler in a typical environment For demonstration purposes a sample Traffic Manager Server that contains a network of nine players will be used To connect to such a network enter a valid URL or IP address of a dedicated Traffic Manager Se2. Browse Browse 2 Browse Browse Browse Browse Browse Browse 5 Copyright 2010 Keywest Technology Inc All rights reserved 1 Site Navigator This control provides links to navigate to the different pages of local zone control and is found throughout the local zone control pages 2 Available Media Files This lists all media files available for use in a playlist 3 Create Additional Media Link This links to the pages used to create additional media files as discussed later in this manual 4 File Upload Controls These ten controls are used to add to the list of available media files A browse button is provided to navigate the local file system 5 Upload Button This button will upload all files listed in the file upload controls 6 Add Remove Delete and Reload Media Buttons The Add and Remove buttons are used to move files to and from the Available Media Files list and the Playlist Files list The Delete button will permanently remove an available media file The Reload Media button refreshes the list of available media files 7 Playlist Files This lists all media files in the playlist 8 Move Up Down Controls These controls are used to rearrange the order of the playlist files 9 Media Attributes Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need
3. In addition to the standard user who has access to EAS there is a special classification of an EAS user the EAS administrator This user is responsible for configuration of the alert messages and therefore has access to two other panels on the EAS Events page with additional features Any user or users can be deemed the EAS administrator in one of two ways through the Traffic Manager Server application Admin tab or through the Traffic Manager Dashboard User Account page see the User Account Page section of this document Furthermore a user can be deemed both an administrator and an EAS administrator if desired Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 20 THE EAS EVENTS PAGE STANDARD USER Emergency Alert Systems Dashboard Logout Wey We f A TECHNOLOGY Compose an alert Hi lionel Recipients All available players Crawl Text Dwell Minutes HH Crawl Position Recipients available players Pd P P P P P d Evacuation Genera All Clear Green Blank System Malfunction Tornado Optional EAS Text Dwell Minutes Preview Send Stop Copyright 2010 Keywest Technology Inc All rights reserved The EAS Events page for a standard user Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Su
4. Files Desert jpq l Add gt Lighthouse jpg Penguins jpg lt Remove Tulips jpg Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need Support Mailto Support keywesttechnology com 13 Pressing the Add button will add the highlighted media files on the left to the playlist on the right Pressing the Remove button will remove highlighted files from the playlist on the right Multiple files can be added and removed by using the standard Windows method of holding the Shift key on the keyboard while selecting with the mouse Available Media Files Playlist Files Reorder media in the playlist by selecting files and pressing the Move up or Move down buttons See a Available Media Files Playlist Files Desert jpg Lighthouse jpg Penguins jpg Tulips jpg bve dow Move item up larger version of the selected image by clicking the thumbnail A separate browser window will appear Permanently delete a file from the list of available media files by selecting it and li j l ick to enlarge pressing the Delete button Only files that are not currently used in the playlist can be deleted Media attributes Desert jpg Play All the time Specific dates Date Start Any End Any The Media Attributes area is just beneath the Playlist Files list Time Start 12 00 00A End 12 58 ss pull and is used to define key attributes properties of the f
5. MXA Product MXA Check in 1 59 44 PM Check in 8 54 40 AM 7 6 2010 6 29 2010 Status ERROR Status GOOD Copyright 2010 Keywest Technology Inc All rights reserved When this user moves the cursor over a player cell the cell becomes highlighted and a tooltip displays Click to edit playlist as shown below Clicking this directs the user to the Playlist Summary page ues ick to edit playlist Gift Shop IP 192 168 1 127 Schedule Casino shd Division First Floor Product MXA Check in 1 59 44 PM 6 29 2010 Status GOOD Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 10 PLAYLIST SUMMARY PAGE The playlist summary page is the start page for managing local zone control Note users who only have access to one player and who have local zone control permissions will go directly to the playlist summary page after logging in bypassing the Dashboard page A playlist is a set of images or videos selected by the user to appear in a pre defined area or zone on the digital sign Because the custom content is controlled by a user who is typically near in proximity to the player the term local zone control is used throughout this document Dashboard Logout Wey We Ld A TECHNOLOGY Gift Shop s playlists Gift Shop Playlists Activate Hi lionel Gift Shop Click
6. Support Mailto Support keywesttechnology com 12 This area is used to define the attributes of the media files in the playlist See the Using Playlist Editor section of this manual for further information 10 Thumbnail Preview This control will display a thumbnail image of the currently selected image file Click to enlarge the image Video files cannot be displayed as a thumbnail but can be previewed by clicking 11 Save Playlist This button saves the playlist and redirects the user to the Activate page To add content to a playlist media files must first be uploaded to the server This can be done by entering filenames from a local drive in the file upload control textbox or by pressing the Browse button to navigate to the location of the media file s Upload Additional Media File s C Users Public Pictures Sample Pictures Lighthouse jpg C Users Public Pictures Sample Pictures Penguins jpg C Users Public Pictures Sample Pictures Desert jpg Browse C Users Public Pictures Sample Pictures Tulips jpg Once the desired files have been specified the files can be added by pressing the Upload button The files will be uploaded to the server shortly depending on the connection speed and the size and number of files When the upload is complete they will appear in the Available Media Files list Selecting a file displays a thumbnail preview as shown below Available Media Files Playlist
7. admin Password eeeee To successfully log in the username and password fields must match those assigned by the system administrator via the Traffic Manager Server application Different users can have different privileges such as the number of players they can view local zone control or EAS access The next section describes the admin user who can view all players in a network Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need Support Mailto Support keywesttechnology com DASHBOARD PAGE ADMIN USER The dashboard page is the main interface for the Traffic Manager Dashboard software It provides an overview of the entire network with key information about each player including a screen capture of the digital sign The admin user by default can view all players in a network as shown below in this sample network Other users as described later may view only a subset of the players Dashboard Logout Ns West TECHNOLOGY Player View Hi admin Thumbnails Show Hide Players Sort Players Maternity Oncology IP IP IP 192 168 1 117 IP IP DHCP IP Cardiology Wayfinding Directory Hospital Lobby Schedule Casino shd Schedule OP Soccer Test shd Schedule Keywest Demo shd Schedule Alex Multi SET Schedule Schedule Division First Floor Division First Floor Division First Floor TEST shd Division Second Floor ShakeysCombin
8. and weekend as Tuesday Thursday With this built in flexibility the scheduling of monitor control can be as simple or complex as desired In addition to weekday and weekend schedules a third panel named Special is available for special event scheduling An example of a special event is a holiday as shown below Special V Enable Special schedule is currently enabled These settings will override the weekend or weekday schedules 1 E Monday E Tuesday E Wednesday E Thursday v Friday iv Saturday O Sunday Start date 12 24 2010 fj End date 12 25 2010 Oo mum E Turn on monitor Type A or P to switch AM PM v Turn off monitor 12 01 00 AM Type A or P to switch AM PM December 2010 b Mo Tu We Fr Sa 28 29 30 1 3 4 7 8 10 11 14 15 17 18 22 24 25 29 31 1 2 9 28 Today October 28 2010 1 Enabled When the Special schedule is enabled it will override any weekday or weekend schedules 2 Start Date and End Date Special schedules have two additional settings for selecting the start and end dates The dates should be entered in MM DD YYYY format or by selecting a date from the calendar picker After the end date and time has transpired the normal weekday and weekend schedules resume 3 Save The save button will save the schedules The next time a recipient player checks into Traffic Manager Server the new schedule will be downloaded and the player will beg
9. of this powerful software suite to manage the content of your network of digital signage displays Traffic Manager Dashboard plays an essential role within InfoZone Server as it provides a front end interface for monitoring and updating content displayed on the digital signage Please be sure to read through this manual carefully to get the most out of Traffic Manager Dashboard KEY FEATURES e Web based application allows monitoring of InfoZone Server from any browser e Performs user authentication upon login to deliver user dependent content e Company logos and branding can be incorporated into pages e Offers interoperability with Traffic Manager Server and InfoZone Player e Includes Local Zone Control to allow local users to add their own signage content SYSTEM REQUIREMENTS Although Traffic Manager Dashboard was optimized for Internet Explorer 8 it is cross browser compatible with nearly every popular browser for PC or hand held device Some pages may produce layout variations when using browsers other than Internet Explorer 8 Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com INTERFACE The following sections describe the Traffic Manager Dashboard interface page by page When the application is launched a browser window will open the login page as shown below POWERING THE DIGITAL SIGNAGE REVOLUTION Username
10. to edit playlist Copyright 2010 Keywest Technology Inc All rights reserved The playlist summary page includes a table of all playlists for the player displayed as cells Within the cell is a thumbnail of the first image in the playlist an Edit Playlist button and an Edit Crawl button If a playlist is empty an Awaiting Thumbnail Image message will appear in the playlist cell in lieu of the first image Note a player can have only one playlist However future versions of Traffic Manager Dashboard may include multi playlist functionality An activate label is also present which redirects the user to a confirmation page To activate is to begin playing the playlist in a local zone on the digital sign The Edit Playlist button redirects the user to the Playlist Editor page which is used to create or modify a playlist Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 11 THE PLAYLIST EDITOR PAGE The Playlist Editor page provides the tools needed to create and manage custom content for a local zone Dashboard Logout Wey We f A TECHNOLOGY Gift Shop s playlists F Gift Shop Playlists Gift Shop Available Media Files F F reate Additional Media File From Template Upload Additional Media File s Media attributes r Browse Browse e
11. Color Background Image Text 1 Text Content Font Font Size Font Color Text Area Text Alignment Text Effect Saved File Name Text 1 Texti Text1 Text1 Black E bg18 jpg If BG image is selected BG color will be overwritten Upload Additional Background Image Upload Image Welcome We re glad you re here a Tahoma 321 WhiteSmoke Bj Left 80 px Top 80 px Width 640 px Height 100 px Horz Center Vert Center x Shadow Effect Color DimGray Welcome CGW Image size 800x600 Previe age Save Image 4 Select Other Template Dashboard Logout 8 1 Background This area is used to define the background of the media file Choose from a color a stock image or upload a custom image 2 Text This area defines the text content and its formatting Enter the desired text in the textbox and then select the font size color location and other formatting options for the text 3 Filename Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 16 This area defines the filename for the media file Choose a descriptive filename to easily identify it later 4 Savelmage Button This button is used to save the media file After pressing this button the user is redirected to the Playlist Editor page where the new image appears in the Available Media F
12. Server Please browse to a folder which contains schedule files MAIN WINDOW 3 Enter Server URL or IP gt amp icomect A g Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need Support Mailto Support keywesttechnology com 1 o o 2 Standard Toolbar This standard toolbar includes the following controls Description WE Create new schedule button launches the Schedule Wizard T e i 1 i 5L eae 2 Schedule folder drop down menu indicates the location of schedule files Browse button allows selection of schedules folder via dialog Server address drop down menu indicates the URL or IP address of the server Connect button establishes a connection with Traffic Manager Server Disconnect button terminates the connection with Traffic Manager Server Download schedules button retrieves the network structure from the server Upload schedules button sends the network structure to the server Remove selected schedule is used to remove the currently selected schedule Remove all schedules is used to remove the schedule of each network player Schedules Pane This pane displays all schedules from the folder specified in the schedule folder drop down Placing the cursor over a schedule will reveal its properties When connected to Traffic Manager Server a schedule can be dragged and dropped onto a player shown in the
13. T 29 Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com TABLE OF CONTENTS TRAFFIC MANAGER SCHEDULER WNT E o mme 31 AEAEE ns no 31 31 jurare E 32 seers rene ease 32 34 TETEE oos 35 siib yr 35 Using rattle Manager Scheduler icaccssiacvuccietansacatcsesetcuscansan und Enid doct fons quu GRE nod ue Lina 36 PON EVES Pe hea gece ET E 38 Se SW SCS ON 39 Edit 41 SUPOT oa MB MM 41 Houn 42 Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com INTRODUCTION Thank you for purchasing InfoZone Server You can now take advantage
14. d Date 07 16 2009 End Time 23 53 59 Days W Sun W Mon W Tue W Wed W Thu W Sat The main difference between the Edit Schedule window and its counterpart in the wizard is the ability to change the default set The scheduled set or sets can be configured to run between start and end dates at specific start and end times Specific days of the week can be enabled or disabled as well The start date and end date controls include a calendar tool for selection of dates via a monthly calendar The start time and end time controls utilize a 24 hour format SUPPORT FILES Traffic Manager Scheduler relies upon a secondary support file KeywestLibrary dll which should reside in the same folder as the TrafficManagerScheduler exe No other support files are needed Recently used schedule folders and server addresses are not stored in external files Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 41 TROUBLESHOOTING After dropping a schedule on a player a prompt asks to overwrite a different player s schedule This can occur if the schedule was dropped on an unintended player Enter No at the prompt and try again To ensure success drop the schedule on the player name by placing the center of the cursor arrow directly onto the player name Once this has been successfully performed the prompt will not appear Playe
15. displaying the network players Although Dashboard has no built in timeout value and refreshes automatically a loss of connectivity or a network disruption can cause the page to stop displaying the network players If this occurs log out and in again to restore Dashboard to its normal state Selecting a player cell in Dashboard does not redirect the browser to the Playlist Summary page Only users with local zone control can access the Playlist Summary page The system administrator can grant these permissions After performing an operation the Login page appears All pages with the exception of the Dashboard page have a built in timeout period that causes an automatic logout after a period of inactivity This is normal behavior An error not described here has occurred For other errors have the system administrator check the error log files to find error messages Often these log entries can indicate the cause of an error Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need Support Mailto Support keywesttechnology com 29 e TRAFFIC MANAGER SCHEDULER Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 30 INTRODUCTION Thank you for purchasing InfoZone Server You can now take advantage of this powerful software suite to manage the content of yo
16. dnesday Thursday Friday Saturday Sunday L Turn on monitor Type A P AM PM Turn off monitor Type A P A Special Enable Special schedule is currently disabled Monda Tuesday Wednesday LJ Thursday Friday _ Saturd LJ Sunday Start date iu End date iu Turn on monitor Type A P to switch A Turn off monitor Type A hA Save Copyright 2010 Keywest Technology Inc All rights reserved Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 25 Recipients The initial view of the Monitor Control page has only one enabled control the Recipients textbox This textbox determines which players will receive the monitor control schedule Clicking inside the Recipients textbox reveals a treeview of all players with checkboxes next to each as shown below Recipients G System Layout Hospital Server E First Floor REI Wayfinding Directory i Hospital Lobby d Second Floor REI Cardiology Maternity Oncology Radiology Gift Shop ird Floor South Wing i E Break Room p A West Wing 7 Maintenance OK Cancel Once recipients have been checked and the OK button has been pressed the names of the players will appear in the Recipients textbox and the other controls on the page will be enabled If previously saved the first recipient s settings will be r
17. ed shd Product MXA Product MXA Product MXA Division Second Floor Product MXA Division Second Floor Check in 1 59 44 PM Check in 1 57 44 PM Check in 8 54 40 AM 7 6 2010 Product MXA Check in 3 21 59 AM Product MXA 6 29 2010 6 29 2010 Status ERROR Check in 1 54 44 PM 6 11 2010 Check in 1 52 44 PM Status GOOD Status GOOD 6 29 2010 Status ERROR 6 29 2010 Status GOOD Status GOOD iiu ET M Radiology Break Room Maintenance IP IP IP DHCP Schedule JIFFY LUBE shd Schedule Schedule Division Second Floor Division South Wing Division West Wing Product MXA Product MXA Product MXA Check in 1 53 44 PM Check in 1 56 45 PM Check in 1 55 44 PM 6 29 2010 6 29 2010 6 29 2010 Status GOOD Status ERROR Status ERROR E E E Copyright 2010 Keywest Technology Inc All rights reserved The Dashboard table of player cells automatically refreshes every 30 seconds to display updated player thumbnail images and data There is therefore no need to refresh the browser window Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com Dashboard Logout Nus Wes TECHNOLOGY Player View Show Hide Players Sort Players Gift Shop Wayfinding Directory Oncology IP 192 168 1 127 IP DHCP IP Schedule Casino shd Schedule OP Soccer Test shd Schedule Division First Floor Division Fir
18. ed to the EAS Results page Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 22 Recipients All available players Clear Evacuation Green Blank Hurricane Lockdown Red Blank System Malfunction Test Tornado Optional EAS Text 1440 Dwell Minutes Es Preview Send Stop The Full Screen Alert panel Recipients This textbox determines which players will receive the full screen alert Clicking inside the Recipients textbox reveals a treeview of all players with checkboxes next to each as described on the previous page Available Full Screen Alerts This area displays all available full screen alert images with titles as configured by the EAS administrator Optional EAS Text This textbox is used to enter additional text to appear with the full screen alert image The EAS administrator predetermines the formatting and location of the optional text for each image Dwell Minutes This textbox is used to set the number of minutes that the Instant Crawl alert shall last The minutes can be typed directly into this textbox or incrementally adjusted with the up and down arrow buttons Preview Button This button is used to produce a larger view of the full screen alert image with the optional text Send and Stop Buttons These buttons communicate with Traffic Manage
19. etrieved to populate the miscellaneous controls throughout the page Recipients Gift Shop CH Basic Advanced Weekday CH Enable Weekday schedule is currently enabled Monday V Tuesday V wednesday V Thursday V Friday 7 Saturday 7 Sunday Turn on monitor 08 00 00 AM Type A or P to switch AM PM v Turn off monitor 05 10 00 PM Type A or P to switch AM PM 1 Basic and Advanced Tabs The basic tab is used for defining a typical monitor control scenario of weekday and weekend schedules with an optional special schedule The advanced tab is only available to administrators 2 Weekday This panel is used to define the schedule to run during weekdays when the Enabled checkbox is checked 3 Days of Week These checkboxes allow for customizing the days of the week Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 26 4 Turn On and Turn Off Controls These controls define when the monitor should be turned on and off The weekday and weekend panels are identical in design and behavior A typical scenario would be to set the weekday schedule to run Monday Friday and weekend schedule for Saturday Sunday However the ability to select individual days allows much greater flexibility For instance it is feasible to define a weekday schedule as Monday Wednesday Friday
20. ext2 Text2 Text2 Text 1 Texti Text1 Text1 Text2 Text2 Text1 Text1 Text1 Text1 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 ex ext Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text3 Text3 Text3 Text3 Text2 Text3 Text1 Text1 Text1 Texti Texti E Text1 Text1 Texti Texti Texti Text2 Text2 ETT Text1 Text2 Text2 Text3 Ss Text2 Text3 Text2 Text3 Text3 Text3 Text3 Text3 Text3 Text3 Text3 Text3 Text4 Text4 Text4 Text4 Text2 Text3 Text1 Text1 Text1 Texti 11 Text1 Text1 Text F Texti Picture Texti Picture Texti Picture Text2 Text2 Text2 Text2 Tanta Tanta Tents Copyright 2010 Keywest Technology Inc All rights reserved Selecting a template directs the user to the Edit Media page Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need Support Mailto Support keywesttechnology com 15 The Edit Media page is divided into multiple sections depending on the template chosen on the previous page The example below is based on a template with one text field All templates include a section for specifying the background which can consist of a color a pre defined image or a custom uploaded image Ns Wes f TECHNOLOGY Gift Shop s playlists Gift Shop Playlists Gift Shop Create Media File Edit Edit new media Background Background
21. h Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnolog Enter scheduling information for each set including start and end dates start and end times and days of the week Press finish to complete The new set will now appear in the schedules pane For more information on scheduled set configuration see the Edit Schedule section of this document Copyright 2010 Keywest Technology Inc All Rights Reserved Cr raga Fies x86 MedaZone Editor AppicaSonSets Casino se v Browse StxtDate 07 06 209 Gr Start Time 00 00 00 EndDate 10 20 2012 Gr End Time 23 59 59 Days Wisin Mo Fme Vi wed V Thu VFri Sat C Program Fies x36 MediaZone Editor Applcaton Sets Lobby set Browse StartDate 10 21 2012 57 Start Time 00 00 00 Endate 07 23 2014 Jr EndTme 23 59 59 Days Yi sun Vite 7 Wed V Thu Wise 14563 W 96th Terrace Lenexa KS 66215 USA Need Support Mailto Support keywesttechnology com 40 EDIT SCHEDULE An existing schedule can be edited by double clicking the schedule in the left schedule pane Doing so will launch the Edit Schedule window which uses an interface similar to the last step of the wizard as shown below FF Edit Schedule Schedule Name Default Set C Program Files x86 MediaZone Editor Application Sets Scheduled Sets C Program Files x86 MediaZone Editor Application Sets Shakeys StartDate 07 15 2009 Start Time 00 00 00 En
22. ide Players Sort Players Small Show All Default Medium Show Good Division Large Show Error Name None Check in Time 1 Thumbnails This menu controls the size of the thumbnails or none at all 2 Show Hide Players These menu items are used to set which players are shown in the table depending on their status 3 Sort Players This menu controls the sorting of the player cells The Default setting is the basic network structure as defined in Traffic Manager Server Both the Division and Name menu items use an alphabetical sort while the Check In Time menu item sorts the player cells from the oldest check in time to the most recent Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need Support Mailto Support keywesttechnology com PLAYER CELLS Each player in the Traffic Manager network is shown as an individual cell in Dashboard to provide detailed information about the player Placing your cursor over the thumbnail highlights the cell and displays a tooltip with the player name as shown below an Gift Shop IP 192 168 1 127 Schedule Casino shd Division First Floor Product MXA Check in 1 59 44 PM 6 29 2010 Status GOOD The information in the player cell includes the following Name the name of the player IP the IP address of the player as reported by InfoZone Player Schedule the current schedule that is being played on the player Divisio
23. ile Days 5 V Mon V wed V Thur Fri V sat such as when to display it and for how long as shown to the right time 10 Seconds In this example the Desert jpg will be displayed all the time and will appear for 10 seconds Selecting the Specific Dates option defines the start end dates and start end times as well as specific days of the week Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need Support Mailto Support keywesttechnology com 14 Pressing Save Attributes after making a change is required Multiple files attributes can be changed at once by selecting more than one file in the playlist files list THE CREATE ADDITIONAL MEDIA PAGES Selecting the Create Additional Media File from Template link allows the user to create a custom Create Additional Media File From Tem media file complete with text and graphics Op titra The Media Editor page presents several templates to choose from when creating a media file The thumbnails provide a preview of the layout for each template including text groupings and picture placement as shown below Dashboard Logout TECHNOLOGY Gift Shop s playlists Gift Shop Playlists Gift Shop Create Media File Select a template Text 1 Text Text Text1 Text Text1 Tex1 Text1 Texti Text1 Text1 Text1 Tex1 Text1 Text1 Tex1 Text1 Text1 Tex1 Texti Text1 Tex1 Text2 T
24. iles list as Shown below Available Media Files Playlist Files Move up Move down Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need Support Mailto Support keywesttechnology com 17 THE ACTIVATE PLAYLIST PAGE Pressing the Save Playlist button when finished editing will save the playlist and redirect the browser to the Playlist Manager page where a confirmation page prompts to activate the playlist Activating a playlist will queue an update for the player the next time it checks in The playlist will then be deployed to the player and soon appear in the local zone of the digital sign Dashboard Logout Nas Wes TECHNOLOGY Gift Shop s playlists Gift Shop Playlists Gift Shop Activate playlist Activate Press OK to activate this playlist and begin playing the content on the display Are you sure you want to activate this playlist ox j cancel Copyright 2010 Keywest Technology Inc All rights reserved Pressing Cancel will redirect the browser back to the Playlist Editor page Pressing OK will redirect the browser to the Playlist Summary page Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 18 EDIT CRAWL PAGE The Playlist Summary page also contains an Edit Crawl button to create a custom crawl as sh
25. in using the new monitor control settings Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need Support Mailto Support keywesttechnology com 27 Advanced Tab For administrators only the advanced tab contains a control for setting the repeat value for all monitor control commands A repeat is often used to ensure that the digital signage monitor is kept in the desired state and can overcome tampering for instance if a person manually powers on a monitor when the schedule is set to power it off Setting this value to one minute or higher will ensure that the command will be repeatedly sent to the monitor Setting the value to zero indicates that a command will be issued once but will not repeat Advanced Repeat Value Repeat commands every minutes 0 for no repeat 1 Repeat Control Enter a value for the repeat interval or use the up down buttons to adjust the value Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 28 TROUBLESHOOTING The Dashboard page displays all players as red even though the players are checking in This can occur if the Traffic Manager Server application is not running Traffic Manager Dashboard relies upon Traffic Manager Server to provide up to date information about the players in the network The Dashboard page stopped
26. infoz ne TRAFFIC MANAGER AND DASHBOARD USER MANUAL TABLE OF CONTENTS DASHBOARD GUC To i o n 4 By E E 4 DV SETI ee dented T 4 MAG Coa T M 5 The Dashboard Page Adr USET cosa eto tuens E EEES NEE EEE oua IB UE 6 rate we A N E EEE E E EN eae ec aes esa A ce tee ca eens eee 9 The Dashboard Page User with Local Zone Control ccccccsecccesseccceesececenececcusececeescceeeeceseunecesaueceeeegecessenecessueeeeseness 10 The Playlist Summary Page s 11 Mic cia T OT 12 The Create Additional Media Pages ccccsssccccssecccceseccceesececenececeusececeecceceeceseueceseuscceeeneceesenececeuscesseeecessunecessuseeesenecs 15 This Acuvate PISE PAE E diac Oden ORG EE DNI d etm NNNM C MM MIdE 18 19 The EAS Events Pasa ER RR Oa RNUM a t NN MID 20 The EAS Events Pape Standard A R 21 We EAS Fee A 24 We MOMO Seine luco E OE 25 THOU ESO ET
27. key will cause a new line to appear When the crawl text is displayed on the digital sign each new line of text will be separated from the previous line by several spaces To place a separator in the crawl text type a special character such as a vertical bar or an asterisk A crawl can be removed from a digital sign by deleting the crawl text from this box and pressing Save 4 Help This button when pressed is used to display a hidden pane with helpful FAQs It can be collapsed as well Note in order for a digital sign to display a crawl the schedule of the player must include a crawl layer and the schedule itself must not contain its own crawl text Saving a crawl message may take minutes to appear on the digital sign If it fails to appear after a reasonable wait contact the system administrator THE EAS EVENTS PAGE DESCRIPTION The following sections describe the Emergency Alert System EAS functionality which is used to send alert messages to players in time of emergency Users are granted access to these pages via the Traffic Manager Server application Admin tab A standard user who has EAS access is sent directly to the EAS Events page after initially logging into Traffic Manager Dashboard Once at this page the user can send two types of emergency alerts an Instant Crawl alert or a Full Screen alert The EAS Events page is divided into two panels for sending both of these types of alerts as described in the next section
28. n the division to which the player belongs or the server name if no division exists Product the name of the MediaZone software product that the player is using Check in the date and time that the thumbnail image file was last uploaded from the player Status the current status of the player either Good Error Update in Progress or Disabled The information text of each player cell can vary in color depending on its status red for error blue for update in progress grey for disabled or normal for good In addition to the status text an indicator light appears in the lower right corner of the player cell Description Indicator Light Player has recently checked in Disabled Player is currently set as disabled a 3 Update in Progress Player is downloading an update Player is incommunicado Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com DASHBOARD PAGE USER WITH LOCAL ZONE CONTROL This section describes the Dashboard interface for a user who has access to two players including local zone control of both 1 Dashboard Logout TECHNOLOGY Select a player to edit playlist Hi lionel Thumbnails Show Hide Players Sort Players Gift Shop Hospital Lobby IP 192 168 1 127 IP 192 168 1 117 Schedule Casino shd Schedule Keywest Demo shd Division First Floor Division First Floor Product
29. ne also have an associated right click menu as shown below Open in Notepad Update Similar Schedules HK Marriott Kevwest Demo Selecting Edit launches the Edit Schedule dialog discussed later in this document Open in Notepad is used for viewing and editing the schedule file in a text editor Update Similar Schedules will highlight all occurrences of this schedule in the tree view pane queuing them for an update Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 37 PERFORMING UPDATE Once the desired players have been queued for an update with highlighted schedules press the Upload button to send to Traffic Manager Server Only those players with highlighted schedules will perform an update all others will not be affected By only updating the schedules of desired players this reduces network traffic and disruption and allows for more precise control over network players If a player schedule has been removed completely an update of that player will not occur Pressing the upload button will first prompt the user for the overwriting rules to follow as shown below y Upload Options Overwritting Files Overwrite all files Overwrite alder files Do not overwrite files 1 Overwrite All Files every file in the set or sets will be copied to the server even if the file to be sent is older than o
30. own below Create new playlist Activate A crawl is a text based message that scrolls horizontally along the bottom of the digital sign without interrupting the normal content Crawls are typically used for timely messages and alerts Pressing the Edit Crawl button directs the browser to the Edit Crawl page as shown below Dashboard Logout Neg Wes TECHNOLOGY Gift Shop s playlists Gift Shop Playlists Save Hi lionel Qo Global Oon Oor 1 Enter your crawl message above press the Tab key then select Save E o Copyright 2010 Keywest Technology Inc All rights reserved 1 Save This button is used to save the current crawl text to a file which is then used by the MediaZone Player software for displaying a crawl on the digital sign Once saved the text will be retained and the next visit to the Edit Crawl page will display the crawl text within the crawl text box item 3 shown above 2 Global The global control when set to on will use the same crawl message on every player that the user has permissions for This saves time duplicating the same crawl text for multiple players Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need Support Mailto Support keywesttechnology com 19 3 Crawl Textbox This textbox is used for inputting the crawl text Clicking inside this textbox enables a message to be input Pressing the Enter
31. pport Mailto Support keywesttechnology com 21 Recipients Crawl Text Dwell Minutes Crawl Position The Instant Crawl panel 1 Recipients This textbox determines which players will receive the instant crawl alert Clicking inside the Recipients textbox reveals a treeview of all players with checkboxes next to each as shown below Recipients All available players G System Layout Hospital Server ee First Floor i j v Wayfinding Directory v Hospital Lobby Second Floor j V Cardiology j v Maternity V Oncology m Radiology 4 Gift Shop S V third Floor ee V South Wing po Break Room Crawl Text Dwell Minutes Crawl Position d V West Wing Maintenance OK Cancel 2 Crawl Text This textbox is used for inputting the crawl text There is a maximum 800 character limit 3 Dwell Minutes This textbox is used to set the number of minutes that the Instant Crawl alert shall last The minutes can be typed directly into this textbox or incrementally adjusted with the up and down arrow buttons 4 Crawl Position This drop down box allows the user to specify the vertical location of the crawl top center or bottom 5 Sendand Stop Buttons These buttons communicate with Traffic Manager Server to send or stop the alert to the players Once pressed the buttons are hidden and a Please wait message appears so the user cannot continue to press the buttons The browser is then redirect
32. r Server to send or stop the alert to the players Once pressed the buttons are hidden and a Please wait message appears so the user cannot continue to press the buttons The browser is then redirected to the EAS Results page Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 23 THE EAS RESULTS PAGE Sending an alert from the EAS Events page communicates directly with Traffic Manager Server to issue the alert to the players and then automatically redirects the user to the EAS Results page as shown below f Emergency Alert Systems Dashboard Logout TECHNOLOGY Oo Ww Sent at 9 36 AM Hi lionel ayfinding Directory Status Success Hospital Lobby Status Success Cardiology Status Failure Gift Shop Status Success Maternity Status Failure Oncology Status Failure Radiology Status Failure Break Room Status Failure Maintenance Status Failure Dashboard EAS Events Copyright 2010 Keywest Technology Inc All rights reserved 1 Alert Status The Alert Status label informs the user of the type of alert and the time it was sent Any alert that results in a failure will appear in red with a more detailed description of the failure 2 Player Status This area lists all players and their success or failure to receive the alert A player alert that results in a failure will post this s
33. r a duplicate of the corresponding file on the server 2 Overwrite Older Files only files in the set or sets which are newer than those on the server will be overwritten 3 Do Not Overwrite Files only new files will be sent Files which already reside on the server will not Once a selection has been made and the OK button has been pressed the upload will ensue The status pane will log the progress of the upload process and provide detailed messages regarding file transactions Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 38 CREATE NEW SCHEDULE A wizard has been employed to easily create a new schedule Select the Create New Schedule toolbar button shown below to launch the wizard Follow the prompts for each page of the wizard as shown below 1 Enter the name of the new schedule 2 Choose a default set This is the set that is played by default at times when no Cem other scheduling exists Use the drop down menu to find previously selected Choose a Dea S a ope indies sets or the browse button to locate others C progam Fies x86 MediaZone Editor Appacation Sets Demo set 3 Add scheduled sets by pressing the Add Set button Remove the set from the bottom of the list by pressing the Remove Set button Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96t
34. rs and divisions cannot be added deleted renamed or rearranged This is by design The Traffic Manager Scheduler product is used solely for managing schedules but not the network itself Traffic Manager Server is the network manipulation and management application Players shown in Traffic Manager Server are not present in Traffic Manager Scheduler This can occur if the network structure has recently been updated in Traffic Manager Server but after the last connection was made from Traffic Manager Scheduler The network structure shown in the tree view pane reflects the state of the network when first connected or if the download button was pressed Subsequent changes made to the network in Traffic Manager Server will not be reflected in Traffic Manager Scheduler Press the download button to retrieve the latest network structure or disconnect and reconnect The connect button fails to connect to Traffic Manager Server This error can occur for several reasons such as if the server is down if network connectivity is inadequate if the IP address of the server has changed or if the username and password is incorrect The system administrator can perform general networking troubleshooting steps Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need Support Mailto Support keywesttechnology com 42
35. rver and press the Connect button A login prompt will appear Enter the user name and password as assigned by the administrator and saved within the Traffic Manager Server application Once authenticated Traffic Manager Scheduler will display the network structure in the tree view pane as shown below x Tip Drag and drop schedules below to players on the righ Advanced AdvancedD Block Roe shd 3 3 B Casino shd combo crawl mem shd d Marriott Keywest Demo R55 shd J d LCC test shd Lobby shd Lobby shd aca o J Disconnect a a a E El Keywest Infozone Server EF Casino Player i Casino shd gr Coe Room Door Card T lt gt Hotel Loy oae d wd Board he ShakeysCombined shd B X Keywest Signage joi KWT shd E Presidential Suite m NickDoorCard shd EE Quick Lube Player i JIFFY LUBE shd E Sports Complex OP Soccer Test shd B Training Room Alex Multi SET TEST shd Notice the Connect toolbar button has changed to a Disconnect button and the other toolbar buttons have been enabled Also note that a help panel appears above the list of schedules This panel includes a tip to inform the user to use drag and drop to change a player schedule It can be closed by selecting the X in the upper right corner of the panel Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need S
36. st Floor ShakeysCombined shd Product MXA Product MXA Division Second Floor Check in 1 59 44 PM Check in 1 57 44 PM Product MXA 6 29 2010 6 29 2010 Check in 1 52 44 PM Status GOOD Status GOOD 6 29 2010 Status GOOD 1 Header Logo This area displays an image such as a company logo on all pages of Traffic Manager Dashboard Customizing this logo is discussed later in this user manual 2 Menus These three menus allow the user to adjust the player cells Each menu is discussed in further detail on the following page 3 Player Cells This area displays a table of player cells each containing player information and a thumbnail preview of content displayed on the digital sign The number of player cells in each horizontal row is based on the width of the browser so resizing the browser window will cause the player cells to wrap for a better fit 4 QuickLinks Each page of Traffic Manager Dashboard includes a Logout button and a hyperlink to the Dashboard page 5 Welcome Tag The welcome tag identifies your current login name Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com The three Dashboard menus are used to adjust how player cell information is displayed The currently active menu item is shown as bold To display the menu items hover your mouse over the menu title Click to select a menu item Thumbnails Show H
37. tatus in red as shown above 3 Dashboard Button This button redirects the user to the Dashboard page where the user can see an uploaded screen capture of the digital sign and view the alert 4 EAS Events Button This button redirects the user back to the EAS Events page Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need Support Mailto Support keywesttechnology com 24 THE MONITOR CONTROL PAGE The following section describes the Monitor Control functionality used to create and issue a schedule of serial commands which control the digital signage monitor A typical Monitor Control schedule might include commands to power on a monitor at 8 00 AM and power off at 10 00 PM daily Furthermore if a monitor has been configured to accept Monitor Control commands it automatically will be powered on in the event of an Emergency Alert Monitor Control is available to both users who are administrators and users who have been given access to EAS functions Nas Wes TECHNOLOGY Manage monitor control Monitor Control Emergency Alert Systems Dashboard Logout Hi lionel Recipients eekday Enable Weekday schedule is currently enabled lMonday Tuesday lwednesday Thursday O Friday LJ Saturday LJ Sunday L J Turn on monitor r Turn off monitor Type A A Weekend V Enable Weekend schedule is currently enabled Monday Tuesday We
38. tree view Status Area Pane This area displays messages while uploading to Traffic Manager Server Tree View Pane This pane when connected to Traffic Manager Server displays the network structure as a tree view Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need Support Mailto Support keywesttechnology com 33 SCHEDULES PANE The schedules pane is populated with the schedule files that reside in the folder shown in the schedules drop down box If the schedule pane is empty use the Browse button to locate a folder that contains schedules Advanced AdvancedD Block Roe shd Casino Demo shd Copy shd Casino shd combo crawl Demo shd HK Marriott mem shd Lobby shd 3 gd Key Type SHD File Size 173 bytes Date modified 6 29 2010 1 16 18 PM P In the example above the schedules drop down box specifies a folder C Program Files x86 MediaZone Editor Application Schedules which contains several schedule files shown in the schedule pane The schedule file includes a tooltip with file information if the cursor is placed over it Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA Need Support Mailto Support keywesttechnology com 34 TREE VIEW PANE This area displays the network structure as a tree view once connected to Traffic Manager Server
39. upport Mailto Support keywesttechnology com 36 Note dropping a schedule on the player name may require some practice A helpful tip is to align the center of the arrow cursor over the desired player name as shown below 192 168 1 224 eM E M n Infozone Server IT are we Conference Room Door Card s training shd Flags Hotel Lobby When a schedule has been dropped on a player it becomes highlighted in green This indicates that the player is queued for an update after uploading to Traffic Manager Server To undo either right click the schedule and uncheck Update or use the Download button to retrieve the network from Traffic Manager Server again A player can also be queued for an update without dropping a schedule on top of it If the player requires an update without changing its schedule right click the player and select Update as shown below 192 168 1 224 Qf Disconnect Ag 2 Infozone Server Ca sino s Lobby shd Kewwect Menu Board The Update Similar Schedules item will queue all players which use this schedule for an update This feature is also found when right clicking a schedule file in the left schedules pane Right clicking the server name or a division reveals another menu item Update Sub Schedules Selecting this item will highlight the schedules of all players beneath queuing them for an update The schedule files listed in the left schedules pa
40. ur network of digital signage displays Traffic Manager Scheduler plays a key role in InfoZone Server communicating with Traffic Manager Server to schedule and update content displayed on the digital signage Please be sure to read through this manual carefully to get the most out of Traffic Manager Scheduler KEY FEATURES e Provides a secure password protected connection with Traffic Manager Server e Retrieves the network structure from Traffic Manager Server in real time e Includes easy to use drag and drop functionality to update player schedules e Provides for creation of a new schedule with either single or multiple sets e Allows updating of schedules to multiple players simultaneously e Permits opening of schedule file in Notepad to view contents SYSTEM REQUIREMENTS e PC compatible server desktop or laptop with LAN or wireless network connection e Windows XP Vista 7 Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 31 INTERFACE The following sections describe the Traffic Manager Scheduler interface Upon initial launch of the application the software attempts to load the schedules folder and server address history If no history is found a following message will appear Press OK to dismiss this message and display the Traffic Manager Server main window Please enter the URL or IP address for Traffic Manager
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