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1. Sender none sy gt UPnP Authentication None V gt SNMP Title IPC Message Attachment gt Bonjour Mail Receiver i gt Multicast gt 802 1x gt QoS Interval Second 0 3600 Event Health Mail Update Period 60 Second 1 3600 Storage Email Test System Default Here you can define if when and how an e mail notification is sent in case of an event Information SMTP server port Please enter the IP of your e mail SMTP server and its port default 25 Anonymity You can use this option to enable sending anonymous e mails In this case user name password and sender name are not required User name password sender Please enter your login details for your e mail account Authentification Select None SSL or TLS Title Here you can enter a subject line for the e mail notification Attachment You can attach items e g a snapshot to the e mail notification 52 SNC 211RSIA SNC 311FSNF um User manual SANTEC Mail receiver Enter the e mail address to receive e mail notifications and click on the plus icon The e mail address will be added to the list You may add up to 3 e mail recipients If an e mail notification is to be sent to this recipient in case of a detected motion please enable the box Send e mail here Setup gt Event gt Video detect gt Motion detect see chapter 4 7 1 Health mail Enable this function so that the camera
2. SANTEC USER MANUAL SNC 211RSIA SNC 311FSNF SANTEC IP Cameras Models SNC 211RSIA SNC 311FSNF Version 1 0sfi 0115 engl A5 Dear customer Thank you for purchasing a high quality SANTEC device We recommend that you read this manual thoroughly before operating your new system for the first time Please follow all instructions and observe the warnings contained in this manual Please contact your local dealer or SANTEC directly if you have any questions or if you wish to claim for a service or warranty You will find further information on our website www santec video com Imprint All rights reserved This publication may not be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the written prior permission of SANTEC BW AG No reproduction of any part or excerpts thereof are permitted Errors excepted Specifications are subject to change without notice for quality improvement SANTEC is a registered trademark of SANTEC BW AG All other companies or products mentioned in this publication are trademarks registered trademarks or brands of the respective company Copyright SANTEC BW AG An der Strusbek 31 22926 Ahrensburg Germany www santec video com SNC 211RSIA SNC 311FSNF SANTEC Table of contents Safety precautions LLL ddl 6 Safety instructions LLL diii 6 About thi
3. 4 8 2 Setup gt Storage gt Destination Note The definition of storage paths on this page only applies to recordings snapshots which are generated by an event or schedule Settings on this page do not apply to manual recordings snapshots Storage paths for manual recordings snapshots can be defined here see chapter 4 2 4 Setup gt Camera gt Video gt Path Path Live Playback Setup Assistance Network Record Snapshot Ends ee eee ee eee Event Type Scheduled Motion Detect Alarm Storage pL MI ru Local v i i gt Schedule Hs L FTP L gt nid m L m NAS gt Record Control Here you can deline the path to store recordings videos as well as snapshots For each of the 3 event types schedule motion detect and alarm the following storage paths are available Local SD card in camera FTP or NAS Note NAS is not available for camera model SNC 211RSIA Please note that for these 3 eventy types only one identical storage path can be selected It is for example not possible to store scheduled recordings locally and motion recordings on FTP 69 SNC 211RSIA SNC 311FSNF SANTEC Local Camera Network Event Storage System Information To store recordings snapshots on the camera s SD card make sure that a micro SD card is inserted in the camera As a next step it is important to format the SD card Click on Format Attention Whe
4. image red frame which you wish to zoom Use Drag amp Drop to move the selected area Use the mouse wheel to further zoom in out onapshot Click this symbol to make a snapshot of the current image This snapshot will be stored at the path which you have defined here see chapter 4 2 4 Setup gt Camera gt Video gt Path Triple snapshot Click this symbol to make 3 snapshots at 1 fps of the current image These snapshots will be stored at the path which you have defined here see chapter 4 2 4 Setup gt Camera gt Video gt Path renren SANTEC User manual SNC 211RSIA SNC 311FSNF Symbol Record Click on the record symbol It will turn blue and the recording of the live Image starts Click again to stop the recording turns white The recordings will be stored at the path which you have defined here see chapter 4 2 4 Setup gt Camera gt Video gt Path Audio Click this symbol to activate the sound audio during the live image symbol turns blue Click again to turn the audio off symbol turns grey Setting options for audio can be made here see chapter 4 3 Setup gt Camera gt Audio Audio sound is only available if e Amicrophone not included in the delivery is connected to the audio Input of the camera e Audio function is enabled on your computer sound card speaker e You have been granted audio permission by your administrator Talk By clicking the talk func
5. videos resp snapshots which are triggered by an alarm event or by schedule are not automatically stored to your computer in contrast to manual recordings snapshot but there are several storage paths available see chapter 4 8 2 Setup gt Storage gt Destination 3 2 Playback of videos and snapshots Using the playback menu you cannot playback manually recorded videos snapshots because they are stored locally on your computer This means that the playback menu of the camera only displays videos snapshots which have been triggered by an alarm or by schedule File Type MP4 v In the playback menu you can select e File type Datase SDCad v Video file will be saved as MP4 or AVI or snapshot file will be saved as JPG or BMP Jan v Eg 2015 e Data Source Default SD card Sun Mon Tue Wed Thu Fri Sat 00 video or snapshot are available Click on the coloured day MCAS RORY 69 65 3 69 C5 C5 C9 O C9 C9 CD 6006360 6 6 In the time bar recordings for this day are colour coded at the Gi respective time or duration e Red Schedule based recording e Yellow Motion e Green Alarm e Blue Manual Only for video playback You can adjust the time back to have a more detailed division into hours or minutes e 24 hr 24 hour display e 2hr 2 hour display e 1hr 1 hour display e 30min 30 minute display 26 SNC 211RSIA SNC 311FSNF mum User manual SANTEC Use this button to move from
6. 128 characters 4 2 2 Setup gt Camera gt Video gt Snapshot Playback gt Conditions Snapshot Type i Image Size 1080P 1920 1080 gt Audio Quality 6 Best V Network Interval 15 ki Event Storage Here you can define the settings for snapshots Snapshot Type Here you can select from General and Event Image Size The file size resolution is identical to the main stream see chapter 3 2 1 Quality You can choose from 6 quality levels The higher the value the more storage capacity is required Interval Define the interval for the snapshot frequency 1 7 seconds or customized up to 50 000 seconds 39 mum User manual SNC 211RSIA SNC 311FSNF SANTEC 4 2 3 Setup gt Camera gt Video gt Overlay Here you can define different elements to be displayed or hidden in the video image Setup for camera model SNC 311FSNF Privacy masking Enable the privacy masking function Use the mouse to draw up to 4 privacy zones into the video image size and position i e these areas will be covered Use Delete to delete the selected privacy zone or right click Use Remove all to delete all privacy zones xat Event Storage System nformaton Channel title Enable this function and move the yellow channel title box to the desired position in the video image Then enter a name as Input channel title max 15 characters digits Click on Save to save the ch
7. 16kHz sample rate at 16 bit resolution Important Legal note Monitoring recording and storage of video surveillance data images sound is subject to strict legal regulations Please respect the Data Privacy Act which applies to your country 45 SNC 211RSIA SNC 311FSNF SANTEC 4 4 Setup gt Network 4 4 1 Setup gt Network gt TCP IP TCP IP Live Playback Camera TCP IP Network Host Name IPG i Ethernet Card Wire DEFAULT sa Mode O Static amp DHCP Que MAC Address 90 02 a9 09 3e bf IP Filter IP Version IPv4 s gt SMTP Email IP Address 10 1 1 66 gt UPnP Subnet mask 25 755 252 s SNMP Default Gateway 10 1 3 1 gt Bonjour Preferred DNS Server 10 1 3 2 gt Multicast Alternate DNS Server 10 1 3 3 802 1x Enable ARP Ping to set IP address service gt Qos Event Here you can define the following settings e Host name Max 15 digits e Ethernet card e Mode Static or DHCP For IPV4 DHCP can be used IPV6 only supports static addresses e MAC address of camera e P version IPv4 or IPv6 IP address of camera an IP address must only be used once within the same network Subnet mask Default gateway Preferred DNS server Alternate DNS server Enable ARP ping to set IP address service can be used to varify the connection to a device 46 SNC 211RSIA SNC 311FSNF mum User manual SANTEC P2P Live Playback Camera
8. 4 ccess On the rear of camera SNC 211RSIA there is a service lid Screw it off to have access to the reset button and the product label serial number etc Product label Reset button Y k 0 P GER b p SE w Press this button for a few seconds to reset the camera If you screw off the entire housing from the camera module you will have access to the SD card slot Heset button SD card slot max 32 GB Here you can insert a micro SD card not included in the deliver e g to store snapshots If you also use SANTEC network recorder SNVR 1412P or SNVR 1812P you can use the ANR Automatic Network Reproduction function User manual SNC 211RSIA SNC 311FSNF J SANTEC 1 5 Technical specifications Model _ SNC2HRSA S O HTTPS SMTP RTSP SSL ONVIF Classification PO e SANTEC SNVR 1412P 4 channel e SNCA CM 4670 Corner mount adapter Recommended accessories e SNCA PM 4660 Pole mount adapter e SNCA JB 4640 Junction box Note The range of the built in IR LEDs depends on the location and the surroundings Strongly absorbent surfaces e g dark rough structures floor lawn or asphalt may lead to a considerable reduction of the maximum range Subject to technical changes without notice Errors excepted SNC 211RSIA SNC 311FSNF SANTEC 2 SNC 311FSNF 2 1 Special features e
9. Subject to technical changes without notice Errors excepted User manual SNC 211RSIA SNC 311FSNF 3 Installation 1 Firmware update On our website we post the most up to date firmware version for this camera Therefore we recommend to always update the camera with the latest firmware version You will find the firmware here www santec video com gt Products amp Shop gt Camera part number gt Downloads gt Firmware Software Downloads J4 Data sheet pdf Jj Customized data sheet pdt J User manual pdf EI k Tender document rtf 4 k High resolution photo jpg 9 EJ Firmware Software 2 Insert SD card It is recommended to insert a micro SD card prior to the camera installation 3 Installation e Install the camera in the desired location Mount the camera on a solid surface which is capable of carrying the camera weight Please only use suitable screws to ensure a safe camera mounting e Only for camera SNC 211RSISA If the camera s cable length is not long enough for your installation purpose we recommend to use use junction box SNCA JB 4640 can be ordered via the SANTEC webshop e Connect the camera via a network cable directly to your computer or a switch router e Then connect the camera to power using a suitable power adapter When unmounting the camera please proceed in the reverse order i e disconnect the camera first from power and then from the networ
10. TCP IP Enable Network y Status Offline To access the camera via an App the camera needs to be integrated into a network with Internet access If you now enable the P2P function the camera establishes a connection to the SANTEC BW P2P server Once the connection has been established successfully the status changes to Online within one minute You can then access the camera via your App The P2P QR code for App integration can be found here e Setup gt Information gt Version see chapter 4 10 1 e Setup Assistance see chapter 6 47 SNC 211RSIA SNC 311FSNF SANTEC 4 4 2 Setup gt Network gt Connection Connection Playback Connection Max Connection 10 1 20 gt T TCP Port 37777 1025 65534 gt UDP Port 37778 1025 65534 gt P HTTP Port 80 gt D RTSP Port 554 dii HTTPs sss HTTPs Port 443 a Here you can define the following settings e Max connection Indicates how many users can access the camera at the same time max 20 e CP port Range 1025 to 65534 Default port is 37777 e UDP port Range 1025 to 65534 Default port is 37777 e HTTP port Default port is 80 e HTSP port Default port is 554 e HTTPS port Default port is 443 Important If you change the ports the following ports must not be used because they are reserved for other purposes 0 1024 37780 37880 1900 3800 5000 5050 9999 37776 39999 42323 Please don t use any ports which are
11. a 38 4 2 2 Setup gt Camera gt Video gt Snapshot 39 4 2 3 Setup gt Camera gt Video gt Overlay 40 4 2 4 Setup gt Camera gt Video gt Path s 9s 44 4 3 Setup 9 Camera gt Audio U sss sss 45 4 4 Setup gt Network LLL 46 4 4 1 Setup gt Network 9 TCP IP J LLL 46 4 4 2 Setup gt Network gt Connection ss 48 4 4 3 Setup gt Network 9 PPPOoE 5s LLL 49 4 4 4 Setup gt Network gt DDNS 5 9 9 9 9 ssh sh LLL 49 4 4 5 Setup gt Network gt IP Filler U 9 9 9 9 9 9 99 9 9 99999 51 4 4 6 Setup gt Network gt SMTP E Mail 52 4 4 7 Setup gt Network 9 UPnP sees 53 4 4 8 Setup gt Network gt SNMP J LLL 54 4 4 9 Setup gt Network gt Bonjour eee 55 4 4 10 Setup gt Network gt Multicast 9 9 T 55 4 4 11 Setup gt Network gt 802 1x 9 9 9 9 9 9 9 9 9 9 9 9 9 999999 9995555999 56 4 4 12 Setup gt Network 9 QoS ssh LLL 57 4 5 Setup P PIZ 5 sssssssLLLLLLLLLLLLLLLLAI 58 4 5 1 Setup 9 PTZ Protocol 5 99 9s9s9selnnnnLLLLLLLLL 58 4 5 2 Setup 9 PTZ gt Function 9 9 999 9 9 9 sss 58 4 6 Setup gt Peripheral J 9 99999 J JJ JJ J JJ a TT 63 4 7 Setup Event 5 5 5 9 95 9 9 9 9 9 9 9 9 9 5 95 95 9 9 9h hh ss ss LLL 64 4 7 1 Setup gt Event gt Video detect ss 9 9 T 64 4 7 2 Setup gt Event gt Abnormality 67 User manual SNC 211RSIA SNC 311FSNF 4 8 Setup gt Storage T 4 8 1 Setup gt Storage Schedule 4 8 2 Setup gt Storage Destinat
12. default ports for other services ONVIF Live Playback Camera Connection Network Authentication Enable Disable gt ONVIF Open Network Video Interface Forum All SNC cameras are ONVIF compatible which enables the configuration and integration of a SANTEC camera into most video management solutions know on the market 48 SNC 211RSIA SNC 311FSNF mum User manual SANTEC 4 4 3 Setup gt Network gt PPPoE Live Playback Camera PPPoE Enable Network gt Lern 5 Username none gt Connection Password gt gt DDNS PPPoE can be used to establish an Internet connection You need the registration data user name password from your provider Once you have saved your entries you have to re boot the camera so that is able to connect via PPPoE Note If you connect via PPPoE you have to disable UPnP to avoid a conflict 4 4 4 Setup gt Network gt DDNS Live Playback Alarm Camera DDNS Network Server Type gt TCP IP Server Address dynupdate no ip com gt Connection Domain Name none gt PPPoE Username none M Password A DTE Update Period 10 Minute 1 500 gt SMIP Email gt UPnP nnm JPT F DDNS can be used to access the system from outside your network In order to do this an external server is required Server type Select the DDNS protocol from the list Server address This is the IP address of the DDNS server Depending on the select
13. higher the speed Speed PTZ rotation speed values 1 8 default 5 Zoom Focus Iris Use the plus minus buttons to adjust the zoom focus sharpness and iris SNC 211RSIA SNC 311FSNF mum User manual SANTEC 2 2 Calling up the PTZ functions Using a small extra panel you can call up the PTZ functions If you wish to setup define the PTZ functions this needs to be done here Setup gt PTZ gt Function see chapter 4 5 2 Note For camera model SNC 311FSNF only the Preset function is available Click on Start to start the scan function Preset PTZ Settings Prset cia Up to 80 presets are available Tour PTZ Settings Up to 8 tours are available Pattern PTZ Settings zas 1 Up to 5 patterns are available 503 User manual SNC 211RSIA SNC 311FSNF SANTEC Assistant PTZ Settings Up to 255 assistants are available Go to PTZ Settings Here you can set a horizontal angle 0 3600 a vertical angle 0 900 as well as a zoom area 1 128 7 an Here you can start the pan function 94 SNC 211RSIA SNC 311FSNF mum SANTEC 3 Playback 3 1 Preparations It is recommended to adjust and correct if necessary the date and time setting for the camera Otherwise the search for recorded data will be difficult Date and time are to be adjusted here see chapter 4 9 1 Setup gt Syst
14. model traffic flows are classified and marked with DSCP values and thus receive the corresponding forwarding treatment from DSCP capable routers 64 levels 0 63 are supported as priority for sending data packets Level 0 lowest priority Level 63 highest priority Realtime monitor Data packets for realtime monitors Command Data packets for other devices with lower priority 57 SNC 211RSIA SNC 311FSNF SANTEC 4 5 Setup gt PTZ Note This function is only available for camera model SNC 211RSIA 4 5 1 Setup gt PTZ gt Protocol Playback p Camera Network P TZ p Network Protocol DH SD1 x Y PTZ Protocol inm y Select the network protocol here 4 5 2 Setup gt PTZ gt Function Here you can define various PTZ functions which you can then display e g in the live view page Camera b Network YPY 2 Arpenzplazz T T Y P i Pr 3 anser gt Ponphera ia tae 2 Drauilen Accsivier rra unum b Event p Storage We Moson System Boot up gt Information Demo 58 SNC 211RSIA SNC 311FSNF mum User manual SANTEC Preset Up to 80 presets can be defined war Tour 1 Tisch gt Scan SINE Fenster Pattern Drau en gt Pan Aufsteller PTZ Speed gt Idle Motion Bootup Default e Click on Add to add a new preset Adjust the camera position by using the direction buttons and the zoom focus
15. the camera image will be displayed as full screen Press and hold the mouse to draw a box into the image This area can now be displayed at max 16x speed The smaller the area the higher the speed Speed PTZ rotation speed values 1 8 default 5 Zoom Focus Iris Use the plus minus buttons to adjust the zoom focus sharpness and iris Note These settings can also be made on the live view page using the P TZ buttons see chapter 2 81 SNC 211RSIA SNC 311FSNF SANTEC Profile Here you can choose from normal day or night WB White Balance As WB modes you can select e Auto Automatic white balance Manual Manual adjustment for red and blue values ATW Outdoor Indoor Outdoor Auto Sodium vapor lamp auto Sodium vapor lamp Exposure WB Exposure Anti icker Outdoor 50HZ 60HZ gt NR Exposure Comp 8 Day amp Night Slow Exposure _ s 4 i k Focus Max Auto Gain Low Middle High Zoom gt Sharpness Slow Shutter Picture Auto SS Limit K Deng AE Recovery 15m v gt Default WDR HLC BLC e Exposure Auto shutter priority iris priority manual e Anti Flicker Outdoor 50 Hz 60 Hz e Exposure comp Values from 1 to 15 default 8 e Slow exposure Values from 1 to 16 default 1 e Max Auto Gain Low middle high Slow shutter Auto SS limit SS Slow Shutter AE recorvery WDR Wid
16. IP mini PT dome for outdoor applications e Excellent image quality even under poor light p conditions e Easy to use thanks to intuitive user interface 1x main and 2x sub stream dual streaming multicast Digital Wide Dynamic Range DWDR OnePush lens setting P2P capable 1 3 Progressive Scan CMOS Sensor 20 fps at 3 MP 25 fps at 2 MP PAL Fix lens 12 V DC PoE voltage IP 66 IK10 classified 24 privacy zones Micro SD card slot 2 2 Technical drawing cP 130 Subject to technical changes without notice Errors excepted User manual SNC 211RSIA SNC 311FSNF SANTEC 2 3 Connectors and access The camera is equipped with the following connectors Power Network On the bottom of camera SNC 311FSNF there is service lid Screw it off to have access to the micro SD card slot It is recommended to insert a micro SD card prior to the installation because it will not be accessible anymore once the camera is installed SD card not included in the delivery 14 User manual SNC 211RSIA SNC 311FSNF SRNTEC 2 4 Technical specifications Model J JSNCSMFSN V O Max frame rate priate l 2 MP 25 fps PAL 30 fps NTSC 3 1x main 2x sub HTTPS SMTP RTSP SSL ONVIF Classification PO e SANTEC SNVR 1812P 8 channel SNCA WM 4643 Wall bracket Sanpower MS01 B 1 channel PoE power supply e VCA 12V 1 5ASA Power adapter with plug Recommended accessories
17. M 4642 1x Stancil sticker 1x Adapter for additional accessories SNCA MK 4830 1x Mounting set 1x Quick installation guide SNC 211RSIA SNC 311FSNF SANTEC 1 SNC 211RSIA 1 1 Special features s IP speed dome camera for outdoor applications Excellent image quality even under poor light conditions Easy to use thanks to intuitive user interface 3x streaming dual streaming multicast Digital Wide Dynamic Range DWDR OnePush lens setting P2P capable 1 2 8 Progressive Scan CMOS Sensor 25 fps at 2 MP Motorzoom lens Integrated IR LEDs with max 100 m range 24 V AC POE voltage IP 66 classified 24 privacy zones Micro SD card slot Audio input output Including wall bracket and accessory adapter 1 2 Technical drawing 247mm All dimensions in mm Drawings not true to scale oubject to technical changes Errors excepted SNC 211RSIA SNC 311FSNF SANTEC 1 3 Connectors The camera is equipped with the following connectors Power supply Red 24 V AC Black 24 V AC Yellow green Earth Alarm connectors Hed Alarm Com Brown Alarm Out White Alarm In 1 Blue Alarm In 2 Gray Audio Out Black GND Green Audio GND NREN RER Purple Audio In Note If the camera s cable length is not long enough for your installation purpose we recommend to use junction box SNCA JB 4640 can be ordered via the SANTEC webshop SNC 211RSIA SNC 311FSNF us User manual SANTEC 1
18. SNF mum User manual SANTEG Channel title Playback Alarm CHNE V iy e Ds fh ig Qm bees ENTE Privacy Mask Enable Disable gt Network ash I daa nene gt PTZ Ja gt US gt oso p Peripheral p Event p Storage p System b information Channel title Enable this function and move the yellow channel title box to the desired position in the video image Then enter a name as Input channel title max 15 characters digits Click on Save to save the channel title Note If you want to edit the position or text this is done via the yellow box The displayed title image cannot be edited directly in the video OSD Info gt Privacy Mask Preset Enable Disable gt Channel Title i A EN LS Temperature A Enable Disable gt Time Title Coordinates O Enable Disable Zoom O Enable 9 Disable Location Enable Disable Input location Text Align Right v Here you can define whether specific information such as temperature coordinates etc are to be displayed in the video image 43 SNC 211RSIA SNC 311FSNF SANTEC 4 2 4 Setup gt Camera gt Video gt Path Here you can define the paths for storing snapshots and recordings Playback Camera Snapshot Overlay Live Snapshot CAUsersVSFischer WebDownloadW rveSnapshot Browse gt Live Record C Wsers SFischernWebDownoadiLiveRecord Browse gt Au
19. annel title Note If you want to edit the position or text this is done via the yellow box The displayed title image cannot be edited directly in the video 40 User manual SNC 211RSIA SNC 311FSNF mum SANTEC e Enable Drsable Input channel lite Camera 1 Network Event Storage System nformation Time title Enable this function and move the yellow time title box to the desired position in the video image If needed you may also add the day of the week Finally click on Save Notes e Date and time cannot be edited here only their position in the video image Date time can be edited here see chapter 4 9 1 Setup gt System gt General gt Date amp Time e f you wish to edit the position of the date time please use the yellow box Text overlay Here you can enter a text which should be displayed in the video image Enable this function and move the yellow text box to the desired position Enter your text in the Input text field Finally click on Save Notes e Picture overlay and text overlay cannot be enabled at the same time e lf you want to edit the position or text this is done via the yellow box The displayed text cannot be edited directly in the video image Picture overlay You can display one of your own pictures in the video image Click on Enable and move the yellow box to the desired position Click on Upload picture and select the image you wish t
20. con next to a user user group e g to change the password e Use the delete icon next to a user user group to delete it e Click on Add user to add a user or a user group to the list and to grant him permissions e Max 64 users and up to 20 groups can be defined s79 SNC 211RSIA SNC 311FSNF SANTEC 4 9 3 Setup gt System gt Default If you click here all settings will be restored to default values 4 9 4 Setup gt System gt Import Export Click on Import to save settings on the camera e g from your computer Click on Export to save setting from your camera to your computer 4 9 5 Setup gt System gt Auto Maintain Live Playback Network E Auto Reboot 02 00 Event Auto Delete Old Files Manual Reboot Storage gt General Auto reboot If enabled you can set the date and the time when to automatically reboot the camera Auto delete old files If enabled you can define after how many days data will be automatically deleted 1 31 days ola Manual reboot Click here to manually reboot the camera 4 9 6 Setup gt System gt Upgrade Here you can select the path Browse from which you wish to upload a new firmware to the camera Then click on Upgrade File format of upgrade file bin Note If an upgrade is not properly or not fully done the camera may malfunction 74 SNC 211RSIA SNC 311FSNF SANTEC 4 10 Setup gt Information 4 10 1 Setu
21. difications to this appliance which have not been explicitly approved of by the respective regulatory authority may lead to a prohibition of usage of this appliance Important Legal note Monitoring recording and storage of video surveillance data images sound is subject to strict legal regulations Please respect the Data Privacy Act which applies to your country User manual SNC 211RSIA SNC 311FSNF em SANTEC Safety instructions e Before operating the appliance please read this manual carefully and retain it for further reference e Before cleaning the appliance it has to be switched off and unplugged from the power outlet Wipe the appliance with a soft damp cloth Do not use harsh cleansers or aerosols for cleaning The type label may not be replaced e Do not use attachments unless recommended by the manufacturer as they may affect the functionality of the appliance and result in the risk of fire electric shock or injury e Never install the appliance in areas exposed to water or other liquids e The appliance has to be installed in a safe and stable location according to the instructions of the manufacturer Care should be used when moving heavy equipment Quick stops excessive force and uneven surfaces may cause the appliance to fall causing serious injury to persons and damage to objects e Openings in the appliance if any are provided for ventilation to ensure reliable operation of the appliance and
22. dio Playback Snapshot C WsersiSFischerWebDownoad FlaybackSnapshot Browse Network Playback Download C Users SFischer WebDownload PlaybackRecord Browse Event Video Clips C Users SFischerWebDownload VideoClips Browse System By default videos snapshots are stored on your C drive Click on Browse to change the storage path 44 SNC 211RSIA SNC 311FSNF mum User manual SANTEC 4 3 Setup gt Camera gt Audio S mg ng Frequency 9 Mic ophones Vol ne ee mm Network Spes V JTS c 100 Event Storage M Ehanit name Sub Stream 1 v System SELE i Encode Mode GTA bd Ercode Mode G 711A Information a Preconditions for audio streaming and bi directional communication sound talk are e Amicrophone speaker not included in the delivery is connected to the audio input output of the camera e Your computer has enabled audio functionality sound card speaker microphone e You have been granted audio talk permission by your administrator Sampling frequency Sampling frequency supports two modes 8K or 16K Microphone speaker volume Adjust the volume by using the plus minus buttons or the ruler Enable Tick the Enable box to activate the audio function for the main stream and or the sub stream Audio format Audio recordings support the pcm format To playback alarms pcm audio files or wav files can be used Preconditions for wav format 8kHz
23. e high The longer the delay time the higher the probability that the camera does not switch several times between colour and black amp white mode BLC mode e Backlight compensation Here you can select from Default automatically and Customized define your own area in the video image e WDR Wide Dynamic Range Dark areas are brightened up and bright areas are darkened e HLC Hightlight compensation Particularly bright light spots e g caused by car lights will be reduced in brightness thus overexposure is reduced Hence more details become visible HLC might cause the overall picture to become a bit darker than usual Mirror If enabled the video image is mirrored Wenn Sie diese Funktion aktivieren wird das Videobild gespiegelt Flip You can flip rotate the video image by 90 180 or 270 If you select 0 the normal view is restored 3DNR level Here you can reduce the noise level Once you have made your setting please click Save Use Default to reset all settings to default values 30 SNC 211RSIA SNC 311FSNF mum User manual SANTEC Setup for camera model SNC 211RSIA b Network S p Peripheral Eyer bp Storage STRE Uu gt informaton PTZ directions For PTZ control please use the 8 directions arrows by clicking on them In the middle of the direction arrows you will find a 3D quick positioning button By clicking on this button
24. e Dynamic Range HLC Highlight Compensation BLC Backlight Compensation Lad SNC 211RSIA SNC 311FSNF mum User manual SANTEC NR Noise Reduction gt WB 2DNR M CX omy Day amp Night gt Focus gt Zoom For 2D NR and 3D NR you can adjust the level from 1 to 16 default 8 Day amp night WB Type Electronic Mechanical Exposure Day amp Night Photoresistor v gt NR Day amp Night k Focus gt Zoom e Type Electronic mechanical e Day amp night mode Auto colour black amp white photoresistor e Sensitivity Values from 1 to 8 33 SANTEC Focus WB Focus Mode r DURNE Focus Limit Tai Sensitivity b Day amp Night IR Correction Enable C Disable Auto gt Zoom e Focus mode Auto Semi Auto Manual e Focus Limit Auto 10 cm 1 m 2 m 3 m 5m e Sensitivity Default High Low e R correction Enable Disable Auto Zoom gt WB Digital Zoom gt NR Day amp Niaht b Focus Zoom gt Sharpness gt Picture Here you can enable the digitial zoom and adjust the zoom speed 1 8 34 User manual SNC 211RSIA SNC 311FSNF SNC 211RSIA SNC 311FSNF um User manual SANTEC Sharpness SINE S 9 00 gt Exposure Sharpness CNT c 45 gt NR Day amp Night gt Focus gt Zoom gt Picture Defog gt Default e Sharpness Adjusts the sharpn
25. e of a detected motion the PTZ control is activated Snapshot If enabled a snapshot is made in case of a detected motion Video tamper Playback gt Camera Motion Detect b Network Enable p PTZ p Peripheral Working Period k Event Record gt Video Detect r Record Delay 10 Second 10 300 Relay out Alarm Delay 10 Second 10 300 b Storage Send Email gt System PTZ information Snapshot Here you can define the actions to be taken in case of a detected video tampering e g caused by moving the camera or covering it Basically the setting options are the same as describe in the previous section on motion detection 66 SNC 211RSIA SNC 311FSNF SANTEC 4 7 2 Setup gt Event gt Abnormality Here you can define alarms for abnormal events No SD card If enabled an e mail notification can be sent in case of a missing SD card Capacity warning If enabled an e mail notification can be sent if the SD card has exceeded its storage limit SD card error If enabled an e mail notification can be sent in case of a defective SD card Disconnected If enabled the recording is started with the here defined delay in case of a disconnection IP conflict If enabled the recording is started with the here defined delay in case of an IP conflict Illegal access only available for camera SNC 311FSNF If within the defined time 3 10 minutes wrong l
26. e with your mobile device to access the camera via the App 78 SNC 211RSIA SNC 311FSNF mum User manual SANTEC 7 Logout If you want to logoff from the camera click on Logout and you will be immediately logged off without further prompting The login page appears and you may logon again if you wish e g using a different user name Web Login a3 SANTEC Username admin Password It is recommended to always logoff from the camera if you stop working with it to prevent unauthorized access to the camera using your login data To safely turn off the camera disconnect it from power and then from the network 79 fs User manual SNC 211RSIA SNC 311FSNF SANTEC Notes 80 SNC 211RSIA SNC 311FSNF EA User manual SANTEC Notes 81 fs User manual SNC 211RSIA SNC 311FSNF SANTEC Notes 82 SNC 211RSIA SNC 311FSNF EA User manual SANTEC Notes 83 Your local distributor SANTEC www santec video com
27. ed server it will be set automatically 49 User manual SNC 211RSIA SNC 311FSNF SANTEC Domain name e For server type No IP DDNS and Dyndns DDNS You can self define the domain name e For server type Quick DDNS Depending on the selected mode Auto or Manual The domain name will be set automatically or you enter your self defined domain name the latter can be tested by using the Test button User name password e Not required for Quick DDNS e User name and password which you use to login to the server Update period Here you can set the interval 1 500 minutes default 10 minutes for automatically transmitting the new camera IP address Quick DDNS Using DDNS you can access the device via a registered domain name Basically Quick DDNS has the same functions as other DDNS clients Quick DDNS connects the domain name with the IP address The DDNS server is intended for your device only You have to update the connection between domain name and IP address at regular Intervals The server does nol require a user name password or ID registration Each device as a standard domain name which is generated by the MAC address You may also use a customized domain name Before using Quick DDNS you have to enable this service and set it up as follows e Server address www quickddns com e Port number 80 e Domain name Either the standard domain name or a customized domain na
28. em gt General gt Date amp Time Before making video recordings or snapshots you have to define the path where to store these data Here you can differentiate between manual recordings snapshots and alarm triggered resp schedule triggered recordings snapshots 3 1 1 Manual recording snapshots Recordings videos and snapshots of the live image can be made manually In the live view you can use the following items for manual recordings snapshots e Single snapshot Triple snapshot Video These manually created videos snapshots cannot be stored on the SD card in the camera but only on your computer and the path which you need to define here see chapter 4 2 4 Setup gt Camera gt Video gt Path By default all recordings are stored on your C drive By clicking on Browse you can change the path Playback Snapshot Overiay Live Snapshot C Users SFischer WebDownload LiveSnapshot Live Record C Users SFischer WebDownload LiveRecord Playback Snapshot C Users SFischer WebDownload PlaybackSnapshot Network Playback Download C Users SFischer WebDownload PlaybackRecord Event Video Clips C Users SFischer WebDownload VideoClips xim m Videos snapshots will be stored on your computer under the here defined path ready for you to be viewed and played back 25 mum User manual SNC 211RSIA SNC 311FSNF SANTEC 3 1 2 Alarm based and schedule based recordings snapshots Recordings
29. ess of the overall image 1 16 e Sharpness CNT Adjusts the sharpness using the radius 1 16 Picture gt WB Sty e Standard x Exposure Hue 50 Day amp Night Saturation 50 k Focus gt Zoom 2 Defog Default e Style Standard Soft Natural e Hue Values from 1 100 e Brightness Values from 1 100 e Saturation Values from 1 100 e Chroma CNT Values from 1 4 Radius e Gamma Values from 1 16 e Pictures Flip Enable or disable 35 mam IC31FSNF SNC 211RSIA SNC 311FSNF SANTEC Defog WB Mode gt Exposure Intensity O Low Middle High k NR Day amp Night Focus Zoom k Sharpness k Picture Default e Mode Aus Auto e Intensity Low Middle High Default gt WB ALL gt Exposure weg Exposure NR NR Day amp Night gt Day amp Night Focus Zoom gt Focus sharpness Picture gt Zoom Defog gt Sharpness gt Picture NU Defog Here you can select individual or all settings for re setting them to default values 36 SNC 211RSIA SNC 311FSNF mum User manual SANTEC 4 1 2 Setup gt Camera gt Conditions gt Profile Management Switching between profiles can be schedule based or sensor based e Normal e Fulltime Day or night e Schedule Use the ruler to define the duration resp the time Profe Marggeement i gt Nome F
30. gh spl SNC 211RSIA SNC 311FSNF SANTEC Idle motion gt Preset Enabie gt Tour Idle Motion Preset Tour gt Scan Scan C Pattern gt Pattern dd idie Time Minute gt Pan V PTZ Speed ia gt Idle Motion b Boot up gt PTZ Restart Default Here you can define the action the camera should take if it has been idle for a specific time Example After 10 minutes of being idle the camera should run a tour Boot up b Preset Enable b Tour Bootup Preset Tour gt Scan Scan C Pattern gt Pattern Auto gt Pan k PTZ Speed gt Idie Motion PTZ Restart k Default Here you can define what kind of PTZ function the camera should run when started PTZ Restart If enabled a recalibration of the PTZ sensors is done Default Clicke here to restore all settings to default values ND SNC 211RSIA SNC 311FSNF mum User manual SANTEC 4 6 Setup gt Peripheral Note This function is only available for camera model SNC 211RSIA Playback gt Camera IR Light gt Network m Veen siina Mode f Compensation Y Peripheral i Y f IR pensation s T3 gt IR Light gt Event p Storage p System p information Speed oO Here you can made adjustments for the IR light 63 SNC 211RSIA SNC 311FSNF SANTEC 4 7 Setup gt Event 4 7 1 Setup gt Event gt Video detect Here you can deline settings for mo
31. hen on the cut icon Then enter a start time and click again on the cut symbol 2 Click on the end time and then on the cut icon Then enter an end time and click again on the cut symbol 3 Click on the save icon to store the video clip Define the storage path here see chapter 4 2 4 Setup gt Camera gt Video gt Path 28 SNC 211RSIA SNC 311FSNF mum User manual SANTEC 4 Setup 4 1 Setup gt Camera gt Condition 4 1 1 Setup gt Camera gt Condition gt Condition Here you can define various settings for the video image The settings are effective in the image immediately as soon as they are set Setup for camera model SNC 311FSNF Profile Day v iigumss s ooosscQ au mme r Hud gg Sauene a e Gama v o Abki ei Outdoor Dc e Espere Auto v Auta ra e ON y We Danice Auf Day amp Nigt Auto DAN Sme ety cito D amp NDOsa 5 itc Mode OFF W gt ON ES CMT 3D NA 9 ON vw vw w et ree g vi P 3D NR Leve T Profile You can choose between time profiles Day Night and Normal Each of these profiles can be defined individually Brightness contrast saturation sharpness gamma Use the slide ruler to adjust the image Use the Default button to reset all settings to default value 50 Anti flicker For Germany Austria and Switzerland 50 Hz is commonly used 60 Hz is mainly used i
32. ill be found automatically and listed here with their IP address Cy Configtool um Setting CE de Find number of devices si SN Subnet Mask Gamay 37771 255 255 2520 10 1 3 1 l Click the Explorer symbol ad Your standard web browser e g Internet Explorer will be opened automatically Alternatively you may also enter the camera s IP address manually in the address field of your web browser e g http 10 1 1 52 The web login window is displayed Web Login eum SANTEC Username admin Password Factory default login Username admin Password 9999 You are now logged in and you will be able to see the live view of the camera Note It is highly recommended to change the default user name and password here see chapter 4 9 2 Setup gt System gt Account SNC 211RSIA SNC 311FSNF SANTEC Part Il Camera configuration and control via the web Once you have connected the camera and accessed it using the web browser Config Tool the live view of the camera along with the configuration menu and some setting options are displayed 1 Live view 2 1 iW mmm AT Jo A 1 Language setting You can set the language to German or English Click on the flag to switch languages immediately Alternatively you may also change the language here see chapter 4 9 1 Setup gt System gt General 2 Question mark help If you click on the questions mark a help window p
33. ime For SNMP v3 additional authorisations and encryptions can be defined SNMP port Range 1 to 65535 Default port 161 Read write community Default settings are Public or Private Valid characters digits Numbers letters _ and Trap address Address to send trap addresses Trap port Range 1 to 65535 liegen Default port 162 54 SNC 211RSIA SNC 311FSNF mum User manual SANTEC 4 4 9 Setup gt Network gt Bonjour Live Playback Camera Bonjour Network bv Enable s TCP IP Server Name 90 02 a9 09 3e bf gt Connection gt FIE Pn E If Bonjour is enabled and the Bonjour protocol is supported this device is automatically identified in the network as an IP camera In the network the IPC server name connects to the Bonjour protocol The system displays the server name e g in the network explorer to all users which operate in the same address range 4 4 10 Setup gt Network gt Multicast Camera Network Erabis A Erabie Sub Stream 1 v ub ast Address 239 1 Mite met Address 239 1 22400 0 239 258 24 244 22400 0 219 24 25 255 Pot 1000 1025 88554 Port 1000 1025 85534 Multicast describes the transmission of data from one point to a group multi point connection When there are multiple hosts to receive the same data packet multiple cast is the best option to reduce the broad width and the CPU load Hence data packets can efficiently be
34. ion 4 8 3 Setup gt Storage Record control 4 9 Setup gt System 4 9 1 Setup gt System gt General 4 9 2 Setup gt System gt Account 4 9 3 Setup gt System gt Default 4 9 4 Setup gt System gt Import Export 4 9 5 Setup gt System gt Auto Maintain 4 9 6 Setup gt System gt Upgrade 4 10 Setup gt Information 4 10 1 Setup gt Information gt Version 4 10 2 Setup gt Information gt Log 4 10 3 Setup gt Information gt Online user eum SANTEC 6 Setup Assistance 7 Logout SNC 211RSIA SNC 311FSNF SANTEC Safety precautions Caution CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL Description of symbols Danger This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to a person operating and maintenance servicing instructions in the literature accompanying the appliance T Warning This symbol is intended to alert the user to the presence of important CE compliance This appliance complies with the CE guidelines If you require an EC Declaration of Conformity for this device please send a request to CE santec video com Attention Any changes or mo
35. iris buttons Then click on the save icon e To delete a specific individual preset click on the respective delete icon To delete all presets from the list click on the Clear button Tour Up to 8 tours can be defined Preset Tour No Tour Name gt Scan gt Pattern gt Pan b PTZ Speed k Idle Motion Duration s Delete Boot up PTZ Restart Default e First of all create at least one preset e Click on Add to add a new tour e Inthe bottom field add the desired preset e Finally click on Save 59 SNC 211RSIA SNC 311FSNF SANTEE Scan Preset Scan No gt Pattern Pan PTZ Speed gt idle Motion Up to 5 scans and their respective speed can be defined here Pattern gt Preset Pattern No gt Tour son CES gt Scan gt Pan gt PTZ Speed gt Idle Motion Up to 5 patterns can be defined Click on Start to start or stop the pattern 60 SNC 211RSIA SNC 311FSNF mum User manual SANTEC Pan gt Tour b Start k Scan gt Pattern PTZ Speed Idle Motion gt Boot up PTZ Restart Default Here you can adjust the panning speed 1 8 PTZ speed Preset x es PTZ Speed Low Middle High gt Tour gt Scan gt Pattern gt Pan gt PIZ Speed gt tdle Motion b Bootup gt PTZ Restart gt Default Here you can adjust the PTZ speed low middle hi
36. k Connection via a network recorder As mentioned above you can access the camera directly via the web by connecting it to a router or your computer It is also possible to connect the camera to a network recorder and then access it via the web In this case however you accessing the recorder interface and not the camera interface Depending on the type of connected recorder you can make some camera settings here too The scope of available camera settings may vary depending on the used recorder Note Due to the various camera setting options available at different recorder models the focus of this user manual is to describe the web access to the camera directly and not via a recorder Please refer to the respective recorder user manual to learn more about its camera setting options 16 SNC 211RSIA SNC 311FSNF mum User manual SANTEC 4 Web access via ConfigTool Once you have connected the camera to your computer router please install the BW IP ConfigTool configuration tool on your computer which you will find on the supplied CD Notes e When you use the ConfigTool for the first time you will be prompted to install the plugin Please accept the plugin installation e The latest version of the Config Tools can be downloaded in the SANTEC webshop in the product section of the respective camera model www santec video com Start the ConfigTool and click on Refresh All IP devices in this network w
37. me e User name Is optional You may use e g your e mail address Note Domain names which have not been used for more than one year will be deleted by the system Before this happens however you will receive an E Mail notification 50 SNC 211RSIA SNC 311FSNF mum User manual SANTEC 4 4 5 Setup gt Network gt IP filter La AR NEN Camera IP Filter Network x lt eee 158 122 255 255 Here you can set up trusted sites IP or MAC addresses i e these addresses are granted access to the camera e Enable the function Trusted sites If you don t tick this box the camera can be accessed from any computer e Click on Add IP MAC You can then enter an IP or MAC address or an IP range segment Enter the address e Click on Save e The listed trusted IP MAC addresses can be modified or deleted at any time Click on the respective icon behind the listed address Notes e You cannot add your own IP address to this list e A MAC verification can only be done if the computer and the camera are linked to the same network e f you click on Default all trusted sites in this list will be deleted and the list is empty 51 User manual SNC 211RSIA SNC 311FSNF SANTEC 4 4 6 Setup gt Network gt SMTP E Mail Live Playback Setup Alarm Network SMTP Server none gt TCP IP Port 25 gt Connection Anonymity gt PPPoE Username anonymity gt DDNS Password 8
38. n formatting the SD card all other data stored so far on the card will be deleted FTP Live Playback Setup Assistance Camera Path Network Enable Event Server Address 0 0 0 0 Storage Port 21 D 65535 gt Schedule User Name anonymity gt Password Record Control Remote Directory share System Emergency Local In order to store data on the FTP server please tick Enable Enter the parameter of the FTP server Make sure that the FTP server and the camera are in the same network Note The box Enable can only be checked if you have selected FTP as storage path on the previous page 70 SNC 211RSIA SNC 311FSNF mum User manual SANTEC NAS not available for camera model SNC 211RSIA Live Playback Setup Assistance Camera Path Network Enable Event Server Address 0000 Storage Remote Directory Schedule In order to store data on the NAS server please tick Enable Enter the parameter of the NAS server Note The box Enable can only be checked if you have selected NAS as storage path on the previous page 274 a SNC 211RSIA SNC 311FSNF SANTEC 4 8 3 Setup gt Storage gt Record control Live Playback Camera Record Control Network Pack Duration 8 Minute 5 120 Event Pre event Record 5 Second 0 20 Storage Disk Full gt Schedule Record Mode Auto Manual Off Destination Record Stream Main Stream System Pack du
39. n the USA Select the Outdoor daylight mode if no artificial light source is available in the surveillance area Exposure e Auto The optimum exposure is set automatically e Low noise The camera automatically sets the exposure for minimum noise The higher the gain value the lower the noise The noise level is lower in this mode than in auto mode e Low motion blur The camera sets the exposure for the least possible motion blur The motion is clearer than in auto mode e Manual You can set the shutter and the gain value manually 29 SNC 211RSIA SNC 311FSNF SANTEC White balance e Auto The camera automatically activates the white balance function Sunny For sunny bright light days Night For dark days and nights Outdoor For outdoor applications Customized Here you can manually set the red and blue gain values Day amp night e Colour The camera is permanently using the colour mode day mode even at night or when it is dark e Black amp white The camera is permanently using the black amp white mode night mode even during the day or when it is bright e Auto The camera automatically switches between colour mode day mode and black amp white mode night mode D amp N sensitivity D amp N delay These two functions are only available if you have selected Auto as day amp night mode The sensitivity indicates the level of reaction to changes in brightness low middl
40. o upload Then click on Save Notes e Picture overlay and text overlay cannot be enabled at the same time e f you want to edit the picture this is done via the yellow box 41 SNC 211RSIA SNC 311FSNF SANTEC Setup for camera model SNC 211RSIA Privacy masking Enable the privacy masking function Use the mouse to draw up to 24 privacy zones into the video image size and position i e these areas will be covered Playback Setup Alarm w Camera Cry ryc hn ry Overlay Path Privacy Mask WE d OMI if i gt Time Title gt Network e x b 7 EK N f gt OSD PTZ a iv v ig S LI e 4 Er p Peripheral p Event p Storage p System p Information Creation of privacy zones e As SN select 1 e Click on the Draw button e Press and hold the mouse and draw a box privacy zone into the video image Use the mouse to change the size and position of the privacy zone e In order to create additional privacy zones go to SN and select 2 e Click on the Draw button Press and hold the mouse and draw a box privacy zone into the video image Use the mouse to change the size and position of the privacy zone e andso on Deleting privacy zones e To delete one specific privacy zone go to SN and select the respective number Then click on the Delete button e To delete all privacy zones click on the Clear button 42 SNC 211RSIA SNC 311F
41. ogin data has been entered several times the system sends an alarm and the user will be locked To send an e mail notification please enable the respective box M TAS SANTEC 4 8 Setup gt Storage User manual SNC 211RSIA SNC 311FSNF 4 8 1 Setup gt Storage gt Schedule Live Playback Camera Network Sunda Event y Monday Storage d Tuesda gt y gt Destination Wednesday gt Record Control Thursday System Friday Saturday Information Holiday Record Schedule Setup Alarm Setup Assistance Snapshot Schedule Holiday Schedule W General Motion E Alam Here you can define the schedule for recordings snapshots and holidays i e the period where you are absent Record and snapshot scheduel e Click on Setup For each day of the week up to 6 periods can be defined e Click on the little wheel for each day e Enable each period 1 6 and enter the desired time frame Alternatively you can press and hold the left mouse key to highlight the time in the time bar e You can differentiate between o Blue o Yellow o Hed e Click on Save Holiday schedule General normal recording Motion recording Alarm recording DEEDEEDEE Here you can define the days you will be absent e g on holidays but videos or snapshots should be made Camera Network Event Storage System Information 68 SNC 211RSIA SNC 311FSNF SANTEC
42. ops up giving you further explanations about the current site l e when you are on the live site the help window gives explanations about this site If you are on the setup site the help window gives explanations about the setup and so on 3 Encoding streaming settings Here you can set the Main Stream Sub Stream1 and Sub Stream2 As protocol you can select TCP UDP or Multicast 18 eum User manual SNC 211RSIA SNC 311FSNF SANTEC 4 Configuration mneu Live e PTZ only available for camera model SNC 311F SNF e Playback e Setup e Alarm e Setup Assistance e Logout Each menu topic will be further explained in the following chapters 5 Function fields Note Depending on the used camera model the following function fields may vary and may not be available for all camera models Only available for camera model SNC 211RSIA Click on the pencil symbil to draw a line in the video image to mark a certain area If you click on the litte arrow next to the pencil additional pencil colours green blue red are available Digital zoom Click on this symbol It turns blue when activated Click again to deactivate it will turn white Alternatively you may right click with the mouse to deactivate the zoom Zoom options e Click the zoom symbol Move the mouse into the live image and use the mouse wheel to zoom in and out e Click the zoom symbol Left click and hold to draw an area in the live
43. p gt Information gt Version Playback gt Camera p Network gt PTZ Device Type SNC 211RSIA Master Version 2 210 BWO00 1 R A 2017 3N NR build 2014 12 19 gt Peripheral WEB Version 3 2 1 236449 p Event ONVIF Version 2 4 1 gt Storage PTZ Version 2 02 15 RHNPEI gt System S N 22111204148023 Y information gt Version QR Code Reader Copyright 2014 Ali Rights Reserved Here you find various version numbers This is for reference only and can not be edited Here you also find the P2P code which you can scan with your mobile device to access the camera via the App The P2P code is also available under Setup Assistance see chapter 6 75 SNC 211RSIA SNC 311FSNF SANTEC 4 10 2 Setup gt Information gt Log Camera Network s l mme 2015 OF 13 71 6ST 2 Enitime 2015 01 30 7 31 21 Dm type Al v Fed 113 jog Time 2015 01 13 12 40 16 2015 01 30 10 24 40 Log Time User Name Event Storage l 2015 04 30 10 34 4D System Hot Swap System 2 2015 01 3 10 33 35 aamin Login Information 2015 01 30 10 333 admin Logout i 2015 01 30 103307 System v E 2015 01 39 10 24 10 aam Login a 2045 03 30 101 23 47 Sygtem Kontgurati n speciei Detamed Information M 4 1 2 p Poets Tm The log history shows all information regarding users events alarms settings etc Select a type you wish to search for All system setting data event recording acco
44. r insert items into the openings of the appliance They may touch parts under electric current which may cause an electric shock e Never pour any liquids over the appliance e Incase of any operating interruption or a complete operating failure please switch off the appliance and disconnect it from the wall outlet Never attempt to service or repair the appliance yourself as opening or removing covers may expose you to dangerous voltage or other hazards Refer all servicing to qualified service personnel e When replacement parts are required be sure that the service technician uses replacements parts specified by the manufacturer or that have the same characteristics as the original part Unauthorized substitutions may result in fire electric shock or other hazards User manual SNC 211RSIA SNC 311FSNF SANTEC e Upon completion of any service or repairs to the appliance ask the service technician to perform safety checks to verify that the appliance is in proper operating condition e The appliance should only be installed by qualified service personnel and has to comply with local specifications and regulations e Never point the camera at an object with a high degree of luminance Bright vertical or horizontal lines can result in a distortion outshine of the entire image on the monitor This artifact is not an error but a particularity of semiconductor CCDs when they are directly exposed to a powerful light source e f the came
45. ra is operated in locations with extremely differing light conditions the aperture has to be adapted e Please respect the local legal regulations on waste if you need to dispose of discarded appliances This symbol means that electrical appliances need to be disposed of properly and not simply with unsorted household refuse Please respect local regulations on waste disposal Camera with IR LEDs Please make sure to always keep a distance of 1m to avoid damages to your health Never look directly into the IR LEDs this may cause eye damages About this user manual This manual aims at assisting the user on how to operate the described cameras This manual is subject to rigid quality control However no guarantee can be given that mistakes are not present We reserve the right to make changes to the manual without prior notice Before operating the appliance please read this manual carefully and retain it for further reference Verify that all appliance items are included in the delivery Should items be missing do not operate the appliance and contact your local dealer Never attempt to repair the appliance yourself This should only be done by qualified service personnel Improper handling of the appliance will invalidate the warranty Subject to technical changes without prior notice Errors excepted Items included in the delivery 1x IP camera Additionally for SNC 211RSIA 1x CD ConfigTool 1x Wall bracket SNCA W
46. ration Define the maximum file size on the storage path 5 120 minutes default 8 minutes Pre event record The time you have defined here 0 20 seconds default 5 seconds will be the pre event recording time thus prior to the event For example You set the time to 5 seconds then the video will be stored already 5 seconds prior to the triggered alarm Disk full If the storage disk is full you have 2 options Either to stop the recording or to overwrite older data 2 99 SNC 211RSIA SNC 311FSNF mum User manual SANTEC 4 9 Setup gt System 4 9 1 Setup gt System gt General General e You can define a device name i e a camera name e You can select the language English or German Alternatively click on the German English flag on the top of the screen e Select your video standard PAL or NTSC Date amp time Here you can set the date and time for the camera The correct date time is important especially when you time search for recorded events You may also set the DST Daylight Savings Time as well as the time synchronization witht he NTP server 4 9 2 Setup gt System gt Account Purypac Setup Alarm SED Assistance L 044 Network Anonymous Logit Event Storage System Information You can login anonymously i e user name and password are not required In the account list you can manage users and user groups e Inthe list users and groups are listed e Use the pencil i
47. regularly sends a notification to the defined e mail address es to confirm that the system is still running properly Interval Enter the interval 0 to 3600 seconds for the camera to send health e mails If you enter zero there is no interval oie k nnen die hier festgelegten Einstellungen ber den E Mail Versand testen indem Sie auf E Mail Test klicken 4 4 7 Setup gt Network gt UPnP Maroing ade ay ICP Prveervice TOF 17777 iffy Macoing atled Mapoing F alee F v v e v RTBP ATSPSavbr TCF 654 564 Mapping Faded Use UPnP to remotely access your system In order to use UPnP it is necessary to set Port Forwarding in your router You can then access your device using the external address of your router forwarded port Note Tick the Enable box to activate this function The device now supports the UPnP protocol If you use Windows please add and enable the UPnP protocol in the network settings The camera can now be identified 53 SNC 211RSIA SNC 311FSNF SANTEC 4 4 8 Setup gt Network gt SNMP Live Playback Camera SNMP Network SNMP Version C SNMP v1 SNMP v2 SNMP v3 gt TCPIIP SNMP Fort 161 1 565535 gt Connection Read Community public gt EE Po E EE Write Community private gt DDNS gt IP Filter Trap Address gt SMTP Email So SNMP version Select either SNMP v1 SNMP v2 or SNMP v3 Only one SNMP version can be selected at a t
48. s between two events alarms Area You can define up to 4 areas for motion detection By default the whole area is activated If you wish to select only a few areas in the grid empty the grid by clicking Remove all or right click Drag the mouse into the desired fields in the grid Proceed in the same way for the other area definition For each area the sensitivity and threshold for motion detection can be defined AD RIGE m Y Mx SEN i ll A y p Name Regioni i i La S MJ jn wt ge Sensitivity 60 Threshold I aaaa 5 r W I ERR ENED IL xem 1 a LU v bm s j A ce 4 m 17 47 E Remove All Delete Save Cancel Manual control excluded only available for camera model SNC 211RSIA If enabled the manual PTZ control of the camera will be deactivated as long as the alarm lasts Record Enable the alarm recording function If enabled the system makes event triggered recordings If y continuous recording is active it will not be deactivated In the recording there will be a hint regarding the time of this event Record delay Define the interval between 2 recordings This interval may range from 10 to 300 seconds Default is 10 seconds Send e mail If enabled an e mail notification is sent to the defined e mail address es in case of a detected motion see chapter 4 4 6 65 SNC 211RSIA SNC 311FSNF SANTEC PTZ In cas
49. s user manual 9 9 5 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 95555 959 9h 555 5h LLL 8 Items included in thedelivery LLL 8 PART I CAMERA DESCRIPTION TECHNICAL SPECIFICATIONS INSTALLATION 1 SNC 241RSIA AA 9 1 1 Specialfeatures LLL LLL 9 1 2 Technical drawing LLL 9 1 3Connections seas 10 1 4Access LLL LLLI 11 1 5 Technical specifications LL LL LLL 12 2 SNC 341FSNF AAA 13 2 1 Special features 5 s 9 9 s ss LLL 13 2 2 Technicaldrawing 13 2 3 Connections and access u 14 2 4 Technical specifications LLL 15 3 Installation see 16 4 Web access via ConfigTool 9 9 9 9 9 9 9 9 999 9 99 9 999999 u u a T 17 SANTEC User manual SNC 211RSIA SNC 311FSNF PART Il CAMERA CONFIGURATION AND CONTROL VIA THE WEB 1 2 Live view eee 18 PTZ eee 22 2d COHNOL 2 e sss s epe EEN 22 2 2 Calling up the PTZ functions UU U Ua J J J a aT 23 Playback LL SS SS S SS S SSE ro LLL 25 3 1 Preparations UU 9 LLL 25 3 1 1 Manual recordings snapshots LLL 25 3 1 2 Alarm based and schedule based recordings snapshots 26 3 2 Playback of videos and snapshots soo 26 Setup LLL eed 29 4 1 Setup gt Camera gt Conditions LL LLL 29 4 1 1 Setup gt Camera gt Conditions gt Conditions 29 4 1 2 Setup gt Camera gt Conditions gt Profile management ss 37 4 2 Setup gt Camera gt Video LLL LLL 38 4 2 1 Setup gt Camera gt Video gt Video ss U U
50. sent to several recipients at the same time This is done by using special multicast IP addresses Please note that specific hardware might be required Not all switches or routers support this function Multicast address e Valid IPs for multicast groups 224 0 0 0 to 239 255 255 255 e Reserved IPs 224 0 0 0 to 224 0 0 225 e Administrative addresses 239 0 0 0 to 239 255 255 255 Cannot be used for Internet transmissions 55 SNC 211RSIA SNC 311FSNF SANTEC Port Valid ports 1025 to 65534 Default port for main stream 40000 Default port for sub stream 40002 If you change the multicast address or the port please re boot the camera 4 4 11 Setup gt Network gt 802 1x Live Playback Camera 802 1x Network Enable TCP IP Authentication PEAP v gt Connection Username none gt PPPoE Password HIT s DDNS Default IP Filter Authentication PEAP Protected EAP Protocol User name password User name and password which the camera uses to login to the server 56 SNC 211RSIA SNC 311FSNF mum User manual SANTEC 4 4 12 Setup gt Network gt QoS Live Playback Camera Qos Network Realtime Monitor 0 63 gt TCP IP Command 0 0 63 gt Connection QoS Quality of Service allows to transmit packets in the network traffic based on priority This is particularly important when network congestion occurs According to the DSCP Differentiated Services Code Point
51. t to it you can choose between Original and Adaptiv lights up in yellow The video image might appear distorted Fluency Here you can select from Realtime Normal and Fluency lights up in yellow Healtime The image is displayed in realtime the latency is as low as possible The required bandwidth is increased because of low compression Normal Default High compression requires less storage and produces good image quality It might happen that fast movements are not clearly visible Fluency Optimized for fast movement display Only available for camera SNC 211RSIA Click on this symbol to display a small panel which you can use to call up various PTZ functions Detailed explanations are available in chapter 2 _91 em SANTEC 2 PTZ 2 1 PTZ control There is a small panel for PTZ control SNC 211RSIA 000 ooo O O O Speed 1 8 5 V O on O ous B Oo B PTZ directions User manual SNC 211RSIA SNC 311FSNF SNC 311FSNF Q O O S e oO 0O OO Speed 1 8 5 O omn B For PTZ control please use the 8 directions arrows by clicking on them In the middle of the direction arrows you will find a 3D quick positioning button By clicking on this button the camera image will be displayed as full screen Press and hold the mouse to draw a box into the image This area can now be displayed at max 16x speed The smaller the area the
52. the calendar view to the list view All recordings of this day are listed here For longer lists use the arrows to go to the next page Double click on a recording s start time to display information such as start and end time of the recording as well as file size Moreover the colours indicate the type of recording in the example on the left yellow 2 motion recording You may also search for recordings snapshots based on the recording time In the time field enter the time start and end time and click on the search icon magnifying glass In the list only recordings snapshots in this time frame are listed o o o o o o o o o o o If you click on the arrow next to a recording you can download it and store it on your computer The storage path can be set here see chapter 4 2 4 Setup gt Camera gt Video gt Path Use this button to exit the list view and to return to the calendar view Playback of videos Use the playback bar on the bottom of the screen to playback a video 42 A A A TN b w I uU gt Q Symbol B 3 Quick playback Shows video at high speed Turn the sound on off Adjustment of volume level Playback of snapshots Click this symbol to playback a snapshot 247 j SNC 211RSIA SNC 311FSNF SANTEC Video cut clip You may cut out sections of interest of the recorded video video clips 1 Click on the start time and t
53. tion detection and tampering detection Motion detect Playback gt Camera Motion Detect v Enable gt PTZ p Peripheral Working Period Setup Y Event Anti Dither 0 Second 0 100 gt Video Detect Area Setup gt Alarm 7 Manual Control Excluded gt Abnorma Record p Storage Record Delay 10 Second 10 300 p System Relay out p Information wi un Alarm Delay 10 Second 10 300 Send Email PTZ Snapshot ELE ur ur Enable this function Working period e Click on Setup For each day of the week up to 6 periods can be defined e Click on the little wheel for each day e Enable each period 1 6 and enter the desired time frame Alternatively you can press and hold the left mouse key to highlight the time in the time bar e Finally click on Save ta m Cs M te i h Nc a f s P noes 27500 boots m CnAm V YYYTTYTYYTTYYTTTTYTTTTTYTTTTTTYTrTITTrTTTTTTrTTI G3 E CTYTTTTITI q KROOII IW I IFH IU IH OTUHHIIIIEITIT T PPP ID tei FPTTTTITTTTTTTITTTTITTTTITITTITITITTITITITTITITITTH O J Rcx v T sme 25 Tr ars al z x yin y o ww 2 5 E wen on n z L4 iz m UD 21 eu t vex xXx UU WW ea u 0 00 7 85 a x 00 UD 33 w E 64 SNC 211RSIA SNC 311FSNF mum User manual SANTEC Anti Dither The camera can only process one event alarm at the same time Here you can define the interval 0 100 second
54. tion you can turn it on and off e g if you need to make annoucements oetting options for the microphone can be made here see chapter 4 3 Setup gt Camera gt Audio Audio sound is only available if A speaker not included in the delivery is connected to the audio output of the camera Audio function is enabled on your computer microphone You have been granted talk permission by your administrator 20 SNC 211RSIA SNC 311FSNF SANTEC 6 Display settings Symbol Image adjustment Click this symbol to display a small panel for image adjustment options Brightness Brightness Hue Hue Use the slide ruler to adjust the video image Click Reset to reset all items to default values 50 Click again to hide the small display Further image adjustment options can be found here see chapter 4 1 1 Setup gt Camera gt Conditions gt Conditions Original size Click this symbol to display the video image in its actual resolution and original width to height ratio Depending on the resolution of your monitor the video image might be displayed smaller or larger Click this symbol again to return to the previous view Full screen Click this symbol to display the video image as full screen Double click into the video image or press the ESC key to return to the normal view Note Depending on the used monitor the image might appear distorted Width to height ratio Click this symbol Lef
55. to protect if from overheating These openings must not be covered or blocked Please make sure that the appliance does not overheat e he appliance should only be operated from the type of power source indicated on the marking label If you are not sure of the type of power supplied at the installation location please contact your local dealer e An appliance which is powered through a polarized plug a plug with one blade wider than the other will fit into the power outlet only one way This is a safety feature If you are unable to insert the plug into the outlet try reversing the plug Do not defeat the safety purpose of the polarized plug e f the appliance is powered through a grounding type plug the plug will only fit into a grounding type power outlet This is a safety feature If your outlet does not have the grounding plug receptacle contact your local electrician e Route power cords and cables in a manner to protect them from damage by being walked on or pinched by items places upon or against them e For protection of the appliance during a lightning storm or when it is left unattended and unused for a longer period unplug the appliance from the wall outlet Disconnect any antennas or cable systems that may be connected to the appliance This will prevent damage to the appliance due to lightning or power line surges e Do not overload wall outlets and extension cords as this can result in a risk of fire or electric shock e Neve
56. ul Time Schedule o X mz mn 0o 20 BOO 12 00 1610 200 2400 g Ow g wor Storage Ls ss u System Information M ram mum User manual SNC 211RSIA SNC 311FSNF SANTEC 4 2 Setup gt Camera gt Video 4 2 1 Setup gt Camera gt Video gt Video Here you can adjust the settings for the main stream and the sub stream Code stream type The camera supports the active control of frame rates i e it allows you to record in different frame rates You can choose from General Alarm and Motion During normal operations General you record at low frame rates and during events Motion you record at higher frame rates Encode mode Here you can select from H 264 H 264H and MJPEG Resolution Select the resolution which is most appropriate for you Frame rate FPS Select the frame rate which is most appropriate for you Bit rate type Select between CBR and VBR If you chose MJPEG as encode mode only CBR is available For CBR the bit rate is constant whereas it is variable for VBR 1 6 I frame interval Here you can set the P frame amount between two I frames It is recommended to chose a value which is twice as high as the general frame rate 38 SNC 211RSIA SNC 311FSNF mum User manual SANTEC Watermark If enabled a watermark is stored in the video image By including a watermark you can varify if the video has been tempered or not Max watermark text length is
57. unt clear log Enter a time frame start time end time and click on Search Use the arrows to navigate through the log list Click on Clear to empty the entire log list Click on Backup to save the log file of the camera to your computer 4 10 3 Setup gt Information gt Online user All users currently logged in at the camera are listed here 76 SNC 211RSIA SNC 311FSNF mum User manual SANTEC 5 Alarm Alarm Type Mobor Demot Opi Fut Du Ew Taramo Enema Aum Here you can define the parameters for an alarm Alarm type Here you can select for which types of events an alarm should be triggered e g motion detection tampering illegal access usw You may select several or all options Operation If you enable Prompt an alarm icon is displayed in the video image a Alarm tone If enabled an alarm sound is sent if an alarm occurs If you wish to have a customised alarm sound please select a path Browse and then select your file Only WAV files are supported a a eum SANTEC User manual SNC 211RSIA SNC 311FSNF 6 Setup Assistance The Setup Assistance helps you to adjust camera settings quickly and in a convenient way Aguas wet Dgtcc TV On Cuse inate Here you can adjust the major settings for Main Stream Sub Stream 1 and Sub Stream 2 Camera information are listed for service purposes Moreover you can scan the P2P cod

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