Getting Started with CLAIRE
Contents
1. ji c lt Ch t 4 M B Se Security Code for Call ln Pollen Count fi 23456 1gur 1n ap er enu ar Configuration Hour to Reset Number of Callers Jam 99 Options of the CLAI RE U Ser S Minutes to Wait before Hanging Up 1 Manual Sound File Type fz cece ae V Return To Main Menu After Message Is Played i Answer Phone On Start Up Import sites and select atl Enable Audible Alarm P a r a m ete rs View D ata Adjust Time to Daylight Savings Time Reported Save Historical Information I Use Vox Files From the sidebar menu select Ng Area Site Setup then select the Version 6 41 Cose Sites tab Figure 2 Import the Sites that are configured in the E DAS Ambient software Select the parameters from each site to use with CLAIRE Figure 1 Properties screen from the File menu Agilaire A Technical Note Getting Started with CLAIRE T ESC Computerized Local Air Index Reporting System Area Site Setup C re ate A re as File Windows Reports Help ee Click the Areas tab from the Area Site Setup screen and select the Sites for each area set Up Health Effects Statements Sites Selected Parameters Available Parameters Click Configuration from the sidebar menu and select the Health Effects Statements to set up air moot Ses quality descriptions associated with the data s PSI levels Define Pollutants Pollutants are the parameters Figure 2 Area Site Setup conf2. Technical Note Getting Started with CLAIRE This technical note explains important steps to help guide you through your CLAIRE setup and configuration the steps should be followed in the order given This guide does not replace the user s manual it merely provides additional information Please read refer to the Computerized Local Air Index Reporting System CLAIRE User s Manual before you configure the software The manual can be found on Agilaire s website at http www agilairecorp com support index html and on the CLAIRE installation CD Write Design and Scripts Before you configure the CLAIRE software write out a design for the flow that calls will follow and the message scripts that will be heard Sketch a menu structure and what messages will go with each menu option gt Note The menu can be two levels deep In other words callers can press 1 and get submenus with more options such as 11 12 and 13 Set Properties O x T ESC Computerized Local Air Index Reporting System CLAIRE Defaults CLAIRE properties are critical to Fe Ween Geo ss l aixi the CLAIRE system It is 1 1 1 Voice Files Directory important to configure the settings PAUARESoces on this screen first To begin select ara a p ata Directory Properties from the File menu fes EH You can find an explanation of the Ars sie Maximum Number of Lines 2 fi el ds in the Prop erti es screen aay Number of Lines Currently Being Used 2 Fi
3. igured in E DAS Ambient that will be reported to callers To set them up click the Pollutants tab in the Configuration screen Record Phrases Click Recording Studio from the sidebar menu and select the Phrases tab to record the specific phrases that will be used to build messages for calls Use the scripts you designed in the first step as a guide Record Messages Click the Record Messages tab in the Recording Studio screen to build the messages for calls Use the phrases that have been created and the scripts designed in the first step Set Up Menu Options At this point you are ready to set up messages to be referenced through numbers on the telephone pad Reopen the Configuration screen from the sidebar menu and select the Menu Options tab Other Data Now select Pollen Forecast Data from the sidebar menu and set up any Pollen Count Forecast Data and or Ozone Watch settings that will be used Answer Phone After you follow the steps explained in the CLAIRE User s Manual in the order described above the CLAIRE system should be ready to set up to answer phone calls Click Answer Phone from the sidebar menu That option should change to Hang Up Phone indicating that CLAIRE is ready to take incoming calls G Agilaire _ _
Download Pdf Manuals
Related Search