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PaperCut Dell MFP Embedded Manual

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1. All Rights Reserved 5 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 2 Overview This manual provides an overview of the installation configuration and operation of PaperCut s embedded software MFP Multi Function Printer solutions Today s MFPs are smarter they have touch screens and offer the ability to run applications directly on the device The goal of PaperCut Software s embedded MFP solution is to leverage these smart devices and to provide walk up copier users with the same set of rich application features provided in the print control area These include e Secure access to device functions e End user authentication including integration with single sign on environments e Monitoring of photocopying scanning and faxing quotas charging allocation and logging e Allocation of copying scanning and faxing to accounts departments cost centers projects e Release jobs from a hold release queue Secure amp Find Me Printing e Group based access control Limit access to color copying the device as a whole or to selected user groups e Self associate swipe cards with domain user accounts directly at the device e Streamlined interface throughout e Self association and print release are possible as part of the device login e Account invoice and comment options are supported e Customizability of print release and account selection screens e Logo messages and colors are customizable Highlights of the
2. tab An example of this is legal firms who use shared accounts for matter codes Values DEFAULT from List SEARCH CODE Default DEFAULT ext device dell limit reference paper size ext device dell limit reference duplex PaperCut will deny device access to restricted users who do not have enough balance to copy To determine if a user has enough balance to copy a reference copy is required By default PaperCut checks if the user has enough balance to copy a single sided Letter North America or A4 worldwide page In some situations it may be desirable to change the reference copy such as when the device allows smaller page sizes like A5 Default for ext device dell limit reference paper size in North America Letter Default for ext device dell limit reference paper size worldwide A4 Default for ext device dell limit reference duplex N No Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 33 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 ext device dell force device login tries Allows to specify and control the number of administrative login attempts performed by the server while installing and configuring the device Occasionally the MFP may be busy and not allow any logins this setting controls the retry behaviour before the operation is considered as failed and given up Default 10 ext device dell force device login tries sleep secs
3. Controls the wait period in seconds between any administrative login retry attempts used in conjunction with force device login tries setting Default 5 seconds ext device dell force install reboot Specify whether to force the device to be rebooted at the end of the install sequence even when no changes are deemed as requiring a reboot Values Y N Default N ext device dell force install services Specify whether to force the registration of all custom services on the device each time the device is started from PaperCut This will perform the install regardless of the detected service versions on the device Values Y N Default N ext device dell force uninstall plugins Specify whether embedded plugins should be deleted from the device if the device is removed from PaperCut If the plugins are not deleted they will be left on the device in a stopped state Values Y N Default Y ext device dell set authentication mode enabled Specify whether to automatically configure the login type used by the device under Security gt Authentication Configuration gt Login Type When PaperCut manages the device the configuration will be set to Customized Login Values Y N Default Y Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 34 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 ext device dell force configure authenticati
4. cccccssccccssssececsesnececeenececseqeeeceequeeeesenaeeeeeenaeeeeseaas 23 5 3 Scenario 2 Copying with account selectlon 24 5 4 Scenario 3 Print release AANEREN 26 5 5 Scenario 4 Scanning and faXiNG cscssecesccssseceessecseeeeceeesssaeeseesecseeeesseeseseeseeeess 27 6 COMM BUATI ON sessir bed vce SES EEGEN 30 6 1 Device FUNCION eso ranar ege sevetbene Posted pet chance steed e AOA 30 6 2 Authentication Methods AAA 30 7 Advanced Configurati Messie sh A ee Se eaaa ias 32 Fed Connie lt TEE 32 7 2 Setting an explicit PaperCut Server Network Address 39 7 3 Configuring Swipe Card Readers c ccccsscccssscssssecseseecsecessaeeseneeceeeeessaessssaeeseeeess 39 7 4 Customizing the Header Logo 43 7 5 Customizing the Header Colors cssccccesssececsssneceeseseeeceeqaeeeeseueeeeeeaeeeeseaeeeesenas 43 8 Uninstalling aiarra Ena EE AEAEE AN ONEA ARAA 44 9 KNOWN LIMMATIONS nosicie a a 45 9 1 Zero StoP EE 45 9 2 Card reader and USB porte 45 9 3 Use of card reader after returning the device from sleep mode 45 10 FAQ amp Troubleshooting cccccecessssscecececessesesaeseeeescessceaaeeececesesesasaeeeeecssseseaeeeeeeseesees 46 Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 2 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 This manual covers the PaperCut MF Dell MFP embedded setup For general PaperCut MF documentation please see the PaperCut MF manual Copyright 2015 Paper
5. Device Status window on the Device Details page that the setup and configuration has completed before using the device Print jobs released on the MFP do not print the device beeps and aborts the jobs The MFP job log may list the job status as Aborted 016 757 Please ensure that the printing option is set as Unlocked under Properties gt Security gt Authentication Configuration gt Next gt Service Access Confirm that the printer driver has the accounting option switched off See section 4 2 Jobs performed on the MFP are not tracked in PaperCut Have you enabled device job logging Confirm that the appropriate job type is being tracked within PaperCut on the device details page Why would a card reader not work Not all card readers are supported See Configuring Swipe Card Readers and Card Reader support e Card readers need to be a USB HID type device keyboard emulating and configured to emit a terminating keystroke newline Ensure the card reader being used sends a newline by connecting it to a PC and performing some swipes with notepad started e Magnetic swipe readers that read multiple tracks of data from magnetic cards may result in slow or unreliable reads due to a large number of keystrokes being output by the card read they can usually be reconfigured to output just the track of interest e g Track 2 have thousands of accounts representing my clients Will the system handle this Yes We have
6. Print All 3 Select Print All to release all jobs The jobs will begin to print to the destination printer The Print All button will not appear if there are no jobs to print 4 Once completed press the Logout button on the device keypad 5 5 Scenario 4 Scanning and faxing The Dell MFP can also scan documents and send them by email If a phone line is attached they can send faxes You can enable tracking scanning and faxing Users can be prevented from scanning or faxing when they are out of credit To enable tracking of scans and faxes 1 In PaperCut select the Devices tab 2 Select the MFP device Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 27 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 3 Under Device function tick Track amp control scanning and tick Track amp control faxes 4 Select the charging type advanced in both cases and set some numbers for page costs and thresholds The cost after the threshold should be lower than the standard cost as it represents a volume discount As an example the screen shot below shows that the first page of a fax is charged at 0 20 and any subsequent page at 0 10 Track amp control scanning Charging type advanced Page cost 0 10 Page cost after threshold 0 05 Page count threshold 1 V Track amp control faxing Charging type advanced D Page cost 0 20 P
7. configurable the number format can be changed at the hardware level via utility or configuration tools PaperCut s software level converters are there to support card readers that don t offer this level of configuration or where a global software level conversion is a better choice For example it may be quicker to do the conversion in PaperCut rather than manually reprogram 100 readers Like regex s the convertors may be defined on either a global all devices or a per device basis To set globally e Options gt Actions gt Config Editor e Search for ext device card no converter e Enter the name of the required converter see table below and click Update To set at the device level e Devices gt select device gt Advanced Config Editor e Search for ext device card no converter e Enter the name of the required converter see table below and click Update Standard Converters Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 40 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 Convertor Description hex2dec Convert a hexadecimal base 16 encoded card number to decimal format Hexadecimal numbers usually contain 0 9 and A F This will convert 946EBD28 to 2490285352 dec2hex Convert a decimal encoded card number to hexadecimal format This will convert 2490285352 to 946EBD28 ascii enc Unpack an ASCII e
8. designed the system to handle thousands of Shared Accounts Users with many accounts will also be presented with some power options to help them find accounts including keywords based search Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 47 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 Copier functions are enabled when the user is out of credit A user with no access or credit normally has certain device functions disabled For example a user without credit may have copying and faxing disabled while still being allowed to scan Access to some MFP functions may be allowed even if the user has no credit and the function has a cost assigned in PaperCut This can happen if the access to any given MFP function is set to unlocked inside MFP configuration interface thus overriding access control provided by PaperCut This can be set by logging in to web administrative interface and visiting Security gt Authentication Configuration gt Service Access and ensuring that every desired function that should have strict controls managed by PaperCut is set to Locked Authentication Configuration gt Service Access Authentication required for Installed Services Lock All Unlock All Copy Locked Show Icon V E mail Locked Show Icon Y Store to Folder Locked Show I
9. g the paper size is larger These assumptions or limit reference options can be adjusted via the following configuration keys see section 7 1 for more information ext device dell limit reference paper size ext device dell limit reference duplex The restricted user may also go into negative balance by performing different job types E g a mix of color BW copies scans etc 9 2 Card reader and USB ports When one of the supported USB card readers is used on the device and the card setting in the web administration tool is enabled Security gt Smart Card Settings gt General then the card reader cannot be unplugged without disabling the above setting first If the card reader is unplugged the device will treat it as an error and register a fault In general if the device is equipped with back USB ports it s recommended to plug in any card readers to these ports and leave the front port for USB media 9 3 Use of card reader after returning the device from sleep mode When the device resumes from sleep mode and the power was cut to the USB ports the card reader may be inoperable for a few seconds as the device fully wakes The login screen may show up before the card reader has fully become ready Swiping during this time may not work It is possible to tell when this occurs if the card reader beep function is configured on the device and the reader did not beep Copyright 2015 PaperCut Software International Pty L
10. set to 1 then every log event is immediately sent to the server as it occurs imposing a performance penalty Default 0 Example 10 ext device dell plugin log syslog server Defines whether embedded plugin remote logging to syslog server is activated If set to a valid hostname or an IP address and there is a syslog service running UDP port 514 then all logging events will be sent there ext device dell plugin log file max number Defines maximum number of embedded plugin log files to keep This affects both the log files saved locally on the device and those sent remotely to the server if ext device dell plugin log app server frequency is set Default 10 Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 37 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 ext device dell plugin card hold time millis Defines the duration of time in milliseconds that any card swipe data is retained for Increase on slower performing device card reader combinations to ensure card swipes are always detected Do not adjust unless experiencing issues Restart the device after changing this setting Default Configured automatically by the Application Server depending on the platform version ext device dell plugin card poll time millis Defines the duration of time in milliseconds that determines how often the card reader is polled for card data Do not adju
11. ui initial By default the Services Home screen is displayed screen Values allservice Services Home screen Default copy Copy screen copy_easy Simple Copy screen box Extended Folder screen scan_mbox Scan To Folder screen scan_email Scan To Email screen scan_pc Scan To PC screen scan_url Store amp Send Link screen scan_media Store to USB screen fax Fax screen fax_easy Simple FAX screen ifax Internet FAX screen sfax Server FAX screen jobmem Stored Programming screen jobflow Job Flow Sheets screen web1 10 Web Application 1 10 cstm1 9 Custom Service 1 9 ext Customizes header color see section 7 4 device dell ui header text color Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 36 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 ext device dell ui header color Customizes header text color see section 7 5 ext device dell ui connecti on check timeout millis Set the time in milliseconds a connection check should wait for a response from the PaperCut server Default 5000 ext device dell plugin log app server frequency Defines how often an embedded plugin log events are sent to the server and saved If set to a positive number the log events are pushed to the server the value defines how frequently by buffering as many events as defined by this value before sending over If set to zero the remote logging is disabled If
12. use the primary card number Default GLOBAL to defer to the global configuration setting ext device self association allowed Specify a regular expression that limits which card numbers are accepted for associating swipe cards with user accounts See card regex Authentication Methods for details Defaults to dot star which includes all card numbers ext Specify whether to show the job cost for each print job in the job device dell release sh ow cost release screen Values Y N Default Y Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 32 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 ext device dell show release Specify whether to include Print Release in the login workflow when the device is configured as a release station Values Y N Default Y ext device dell release list format Allows configuring the format of the job listing on the print release screen This is a customisable format string that can be built up using a combination of well known tokens such as document job title Y user job user Ypages job pages time job time cost job cost client job client Default document ext device dell accounts i nitial tab Set the account selection screen to start on the from List Search or by Code tab If you have many shared accounts you may wish to set this to the Search
13. verify that the Login Type setting is set to Customized Login 1 From the web interface select the Properties tab 2 Select the Security group 3 Select Authentication Configuration 4 Set Login Type to Customized Login 5 Reboot as instructed 2 System Administrator Logo Authentication Configuration gt Step 1 of 2 Configuration Overview GEER gt General Setup gt Connectivity Login Type Customized Login Se BE Print Stored File from Folder J Enabled gt Accounting w Security Folder to PC Server v Enabled SE ay User Details Setup p Create Authorization Groups geua uv gt Remote Authentication Servers Guest Passcode Seeeegeeeeeg IP Filtering Retype Guest Passcode eeccccccecce Unbounded Port Audit Log Smart Card Link Mode Enter Passcode v Machine Digital Certificate Managem ces Geet IPSec es T Delete Remote Accounts Do Not Delete Automatically V Cannae Ea Mc Dell Printer Configuration Web Tool for Dell C5765dn Color MFP Version 1 8 FIPG 141 Validatinn Mada Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 20 of 50 Papercut Dell MFP Embedded Manual 2015 09 02 4 6 Additional Network Security optional The MFP communicates with the PaperCut server over the network e g to authenticate users or release print jobs To provide an additional level of security PaperCut may be conf
14. 40 Dec 9 2009 11 44 35 AM system 0 30 4 70 Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 29 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 6 Configuration After completing the Installation section and registering the device with PaperCut it will have been configured with reasonable default settings that are suitable for most environments This section covers how to change those default settings All the following settings are available via the device s Summary tab in the PaperCut administration interface 6 1 Device Function The device function setting defines which functions will be available on the device and how it will be used Not all function settings are supported on all devices Device function e g copy release station or both V Track amp control copying Page cost 0 10 simple F Track amp control scanning E Track amp control faxing _ Enable release station Each device function is discussed in the following table Device Function Description Track amp control copying The device will track walk up off the glass copying Track amp control scanning The device will track scanning such as scan to email or scan to file Track amp control faxing The device will track the sending of faxes Enable release station The device will act as a print release station 6 2 Authentication Methods PaperCut supports a number of d
15. Communication checkbox Dell C7765dn Color MFP a System Administrator Logout Status Jobs Print Scan Address Book SSL TLS Settings Configuration Overview rre gt General Setup gt Connectivity HTTP SSL TLS Communication i Enabled Achaia HTTP SSL TLS Communication Port Number 443 1 65535 gt Accounting v Security LDAP SSL TLS Communication IY Enabled Authentication Configuration SMTP SSL TLS Communication Disabled User Details Setup E Pare Create Authorization Groups ThinPrint SSL TLS Communication J Enabled gt Remote Authentication Servers S MIME Communication Enabled IP Filtering Verify Remote Server Certificate J Enabled Unbounded Port Audit Log eee Machine Digital Certificate Management Apply Undo IPSec Certificate Revocation Retrieval Settings IEEE 802 1x N SSL TLS Settings PDF XPS Signature Settings gt Watermark Force Annotation gt Job Status Default gt Plug in Settings System Administrator Settings gt Smart Card Settings Dell Printer Configuration Web Tool for Dell C7765dn Color MFP Version 1 8 5 Pressthe Apply button 6 The settings will be saved and the machine will request a reboot Press the Reboot Machine button and confirm you want to reboot the device Once the device is rebooted you will only be able to connect to the device via the secure https lt device url gt Copyright 2015 PaperCut Software Inte
16. Cut Software International Pty Ltd All Rights Reserved 3 of 50 Papercut Dell MFP Embedded Manual 2015 09 02 1 Early Access Program The PaperCut Embedded software for Dell MFP Multi Function Devices is being released under an early access program It has been extensively tested by PaperCut and there is a high level of confidence in its quality and readiness for general customer release However it is impossible for us to test all possible scenarios that will occur across our very large customer base and we seek the assistance of our customers and partners to help ensure a high quality rollout In the first instance we are asking customers to e Be aware that some issues may exist in the software e Work with PaperCut to quickly address issues if they occur PaperCut require any customers installing the software into production during this period to complete the early access form below and return the form to premium support papercut com During the early access period you should check the following PaperCut Knowledge Base article discussing any known issues both before installation and periodically thereafter http www papercut com kb Main KnownlssuesDellMFP Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 4 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 PaperCut Early Access Program PaperCut Software makes available first release software to selected customers under an Early Acc
17. Network address used by devices e Login to PaperCut e Goto the Sites tab e Select the site to edit e Change the Network address used by devices e Save the site details To have either of these changes take effect immediately restart the PaperCut Application Server service i e on Windows use Control Panel gt Admin Tools gt Services 7 3 Configuring Swipe Card Readers Swipe cards contain numbers used to identify users according to the card number configured in the User Details screen under Card Identity number Some readers report information in addition to the number encoded on the card such as checksums PaperCut can treat these cases in three ways Card Number Needs No Conversion e Atypical case is the checksum being reported after the card number separated by an equals sign such as 5235092385 8 PaperCut can handle this case by default it will extract the number before the equal sign as the card number 5235092385 Regular Expression Filters e For some cases a regular expression may be required that will filter the card number from the complete string of characters reported by the card reader Documentation on regular expressions can be found on the Internet e g at www regular expressions info Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 39 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 o The regular expression must be fashioned so t
18. P Embedded Manual 2015 09 02 3 2 Device Compatibility The PaperCut embedded application for the Dell MFP supports the following model e Dell Color Multifunction Printer C7765dn e Dell Color Multifunction Printer C5765dn 3 3 Other devices PaperCut also supports a range of Dell devices running the LeSF platform The manual for those devices is available here PaperCut MF Dell Embedded pdf Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 8 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 4 Installation and Setup The following installation steps are based on the Dell C7765dn interface The administration web interface and steps may differ for your model or model version Access the device s web interface at http lt device url gt and login as the administrator Dell C7765dn Color MFP A System Administrator Logout Gane G en eam ca oe penn amma Jobs Print Scan Address Book Properties Support General Trays Consumables gt Counters Total Runtime Name C7765dn Color MFP IP Address TPv4 10 100 64 59 Status Ready Energy Saving Status Refresh Reboot Machine Dell Printer Configuration Web Tool for Dell C7765dn Color MFP Version 1 8 The default administrator username and password is detailed in the device manuals At time of writing the default administrator username is admin and password 1111 It is recomme
19. PaperCut PaperCut Dell MFP Embedded Manual Contents 1 Early Access Prog ramiccc sscccccssseccesssseccesssteccesotcccesseseecevebseecesasteecevouteccevssieccevebteacesseteecerods 4 2 OWE N E 6 2 1 EHS SE DEE EE 6 2 2 INTO SATION BEE EE 6 2 3 Raterond evelopment EE 6 SEH DE NEE H 2 5 EEN EE EEEEEEE H 3 ps kaler EE UE DEE H 3 1 REQUIFEIMENtS tatesttstecstaste teh cr ttrsaesttes ctteee eee ttt sse ee ent rtant ene ettereoeses 7 3 2 Device gellen 8 EUREN 8 4 linStallatiomzamd S tu Dee 9 4 1 Mandatory Device Configuration s ssccecfec ie E eis E ss teeeiee 10 4 1 1 Greate a digital certificate acen ee ee ee e a 10 4 1 2 EnableSecuire Sockets Fayer See 12 4 1 3 Enable Plug inySettings reee AEE Ee AEA EEEE EE 13 4 1 4 Deploying plugin ins Dell C5765dn only sssssssssssssssssssssssssssssssessesssessserssssse 14 4 2 Be t ge ne 16 4 3 MWpmomalDevice Configuration c cccsescccscecsssecssscesseecesceecsessecsecceseeessstseesatense 17 4 3 1 EAI SWIPE Card SUpport e E E A E E E 17 4 3 2 Change the administrator password sssssssssssssssrrssssrtsssrrssrerssrerrssreerssrens 17 4 4 o UE 17 4 5 au E deg Tue E 18 4 5 1 leg le e E 19 4 6 Additional Network Security Loptionall 21 5 Pos i nsitalll WES UT ne T WEE 22 Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved we PaperCut Dell MFP Embedded Manual 2015 09 02 5 1 Test PRE Ee et ON EE 22 5 2 Scenario 1 Standard COPYING
20. age cost after threshold 0 10 Page count threshold 1 At the photocopier log in and scan a few documents and send a few faxes At the end make sure to press the Logout button on the device s keypad In the PaperCut administration interface verify that the scan and fax activities were recorded and the user s account was deducted This can be done as follows 1 Login to the PaperCut administration interface 2 Select the device from the Devices tab 3 Select the Job Log tab This will list all recent activity on the copier including copying scanning and faxing The jobs just performed as the test user should be listed Verify the details of the jobs that were just performed Usage Date y User Charged To Pages Cost DocumentName Attrib Dec 9 2009 11 45 23AM testusersimple testusersimple 2 0 30 fax Dec 9 2009 11 44 35AM testusersimple testusersimple 5 0 30 scanning 4 Click on the user s name in the user column to view the user s account details 5 Select the Job log tab to display all activity for the user 6 Select the Transaction History tab and verify that the cost of the scans and faxes was deducted from the user s account Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 28 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 Transaction date y Transacted by Amount Balance after Dec 9 2009 11 45 23 AM system 0 30 4
21. are firewalls or network routing configuration that is stopping the network connection from being established Check firewalls on the PaperCut server or with your network administrator e There is a network outage that is stopping the connection being established Try accessing the web interface of the Dell MFP to check that a network connection can be established e The PaperCut server name or IP was not set correctly The embedded application shows Incomplete configuration the card reader is not enabled on this device This indicates a discrepancy between the PaperCut carder reader configuration and that on the device The card reader might be enabled as an authentication option in PaperCut but not enabled under Security gt Smart Card Settings gt General gt Smart Card Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 46 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 The embedded application shows Incomplete configuration unable to communicate with the device This indicates that the device is not allowing the embedded application to talk to it This is caused if the login type option is not set to Customized Login under Security gt Authentication Configuration gt Login Type The install process performed by PaperCut automatically tries to configure this setting this message may display intermittently while the setup process is still running always confirm using the
22. are shown on the device status Installation process requires the device to be not in use please ensure the device status shows up as Ready in the status tab of the device administrative interface The device may be in use due to the presence of a person in front of the sensor use of the device panel or during execution of jobs Please note that additional configuration settings need to be applied to the device after the first reboot The MFP screen may temporarily show an error message until the install process resumes completes and reboots the device one more time It s therefore advised to wait before using the device until the device status in PaperCut reflects that it has started with no further setup activities to do Once the device is successfully created in PaperCut the device screen should change to display the PaperCut login screen PaperCut Log In Please enter your username and password Username Password e Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 19 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 This first screen reflects the currently allowed authentication methods for the device in PaperCut and will change depending on the authentication methods selected on the device details page If the MFP is not showing PaperCut login screen and is instead showing an error message suggesting that the screen cannot be displayed please
23. ccount name Test Account 1 4 Enter PIN Code 2233 5 Select the Security tab and allow all users to access that account by adding the TAll Users group 6 Press OK At the photocopier 1 The photocopier should be displaying a screen to prompt the user to login Follow the prompts to login 2 When prompted enter the username testuseradvanced and the password in the login fields Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 24 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 3 You will now be presented with the Account Selection page PaperCut Select Account From List You may select your account from a list by search or by an account code PIN From the list select the Test Account 1 created earlier 4 At this point the copier will be enabled for usage Follow the onscreen instructions and perform some test copying Le press the Copy key on the device and perform a copy as normal 5 Once completed copying press Logout button Note The account selection workflow can vary according to the user options selected For example a user configured to see the Advanced Account Selection popup may see an additional dialog asking for comment and invoice information At the device level you may also configure whether you wish to see the Account Summary screen or not Back in the PaperCut application verify that the copie
24. con V Scan to PC Locked Show Icon V Store to USB Locked Show Icon V Store amp Send Link Locked Show Icon V Send from Folder Locked Show Icon V Stored Programming Unlocked 2 Job Flow Sheets Locked Show Icon V Print Unlocked V Media Print Text Unlocked K Media Print Photos Unlocked vi Web Applications Locked Show Icon V Apply Undo Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 48 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 How is user s email address populated on the device If the user s record in PaperCut has an email address associated with it when a user is scanning to email the from address will be pre populated with this value This address is set automatically when the user logs on Using current user s email as the to address can also be easily done by using the Add me button available in the native application interfaces If the addresses are not being pre populated for a user first check the user details in PaperCut to ensure an email address is set I m receiving the error Started with errors System is Locked This error may present in the Device s Status if you have not enabled the Embedded Plugins See step 4 1 3 Enable Plug in Settings How do I access embedded logs On C7765dn the embedded plugin logs can be downloaded from the device s web administratio
25. e device The login is attempted multiple times during this process but it s possible that all logins are denied and the uninstallation of the plugins and services from the device is aborted Please ensure that the device doesn t report itself as in use in the Status tab of its administrative interface before proceeding It is possible to remove all components from the device without deleting it from PaperCut by use of an advanced configuration key ext device dell integration enabled Refer to section 7 1 Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 44 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 9 Known Limitations 9 1 Zero Stop The zero stop capability prevents users from overrunning their available credit when using a device Limited zero stop capabilities are available in the form of Job Limiting Job Limiting is based on specifying the maximum allowed page counts for each device function accessible to the user PaperCut calculates a user s job limits at the time of login factoring in the user s current balance and costs assigned to each MFP function This calculation is based on configurable assumptions regarding paper size and simplex or duplex job types irrespective of the actual attributes of a job It is therefore possible for a restricted user to go in to a negative balance if they perform scan fax or copy jobs that are more expensive than the assumed costs e
26. edded Manual 2015 09 02 4 1 4 Deploying plugin ins Dell C5765dn only The solution requires embedded component plugins to be deployed to the device for operation These are normally automatically deployed as part of device creation in PaperCut C5765dn requires that the plugins be deployed by the administrator via the administration Ul 1 From the web interface select the Properties tab 2 Selectthe Security group 3 Select Plug in Settings 4 Select List of Embedded Plug ins 5 Use Upload button to upload each plugin JAR file located under PaperCut Install Location providers hardware dell Choose File to Upload l E di gt Computer OS C Program Files PaperCut MF gt providers gt hardware dell gt eT Organize v New folder 4 11 PaperCut MF S Name Date modified D client l auth plugin 15 1jar 17 03 2015 2 13 AM 4 roviders R card plugin 15 1 jar 17 03 2015 2 13 AM 4 J hardware Ge ei cs zip 17 03 2015 2 13 AM gt J canon CR den _ papercut les21 fls 17 03 2015 2 13 AM e xcp zip 17 03 2015 2 13 AM d elatec Dell C5765dn Color MFP Gee ae Ce Gone Status Jobs Print Scan Address Book a A D D List of Embedded Plug ins Configuration Overview Description Plug in Platform gt General Setup gt Connectivity Resin i gt Services gt Accounting v Security Saas SS i Start Authentication Configuration Upload Jpdate D
27. elete Details Start Stop User Details Setup Plug in Name Status Create Authorization Groups gt Remote Authentication Servers IP Filtering Unbounded Port Audit Log Machine Digital Certificate Managem IPSec Certificate Management Certificate Revocation Retrieval Settir FIPS140 Validation Mode PaperCut Authentication Plugin Activated PaperCut Card Reader Plugin Activated O Dell Printer Configuration Web Tool for Dell C5765dn Color MFP Version 1 8 Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 14 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 If you re upgrading plugins on a device before proceeding with update the plugins need to be stopped and device rebooted Once the plugins have been installed or updated the device will instruct to perform a reboot prior to activation Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 15 of 50 PaperCut Dell MFP Embedded Manual 4 2 Disable Print Accounting 2015 09 02 When PaperCut is monitoring print queues it has control of what print jobs are allowed to print If PaperCut allows a job to print we do not want the device to deny the print job or track printing twice duplicate charging This requires that print accounting is disabled in the printer driver and on the device as described below Set up a print queue for the MFP on the print server using vendor provided print d
28. embedded solution include 2 1 Consistency The embedded solutions are developed in house by the PaperCut Software development team This ensures that the copier interface is consistent with the workstation print interface meaning users only have to learn one system 2 2 Integration PaperCut is a single integrated solution where print internet and copier control are all managed in the one system Users have a single account and administrators have the same level of reporting and administration for all services The embedded solution interacts with the PaperCut server using a Service Oriented Architecture SOA and web services based protocols 2 3 Rate of development PaperCut is developed under a release often policy where new features are made available to users as soon as they are complete Unlike hardware based solutions new versions can be delivered to users as regularly as software updates Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 6 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 2 4 Vendor Neutral PaperCut remains true to its vendor neutral stance All embedded solutions are equal and support all server OS s including Windows Linux and Mac 2 5 Security A large percentage of PaperCut s user base is in educational environments where security is important All embedded solutions are developed with security in mind Where security objectives cannot be satisfied the defic
29. ess Program Early access testing forms an important part of PaperCut s quality assurance procedures by providing an opportunity to validate software and hardware behavior in real world computing environments early in the product lifecycle By participating in the Early Access Program you ll gain e Early access to emerging technologies e Ability to influence the software s future development direction e Direct access to PaperCut s key developers for support and assistance As an Early Access Tester you should be willing to e Share your in the field experiences with the PaperCut development team e Be willing to install patches or hotfixes when if problems are encountered e Be generally accepting of the occasional software bug The real world type of bugs that often slip past an artificial lab test environment To gain access to the Early Access Program please complete this form sign and return a scanned copy to premium support papercut com Technology Feature of Interest PaperCut MF Dell MFP Embedded Organization Name Country amp State First Name Last Name Position Email Phone Contact Hours acknowledge that by participating in the PaperCut Early Access Program I will be running first release or possibly immature software Name DONI xcecsessaseseestesceetiadeedicercenconesesbestesvess Copyright 2015 PaperCut Software International Pty Ltd
30. he card number is returned as the first match group o Usually one regular expression will be used for all the devices managed by PaperCut This must be entered in Config editor advanced which is located on the Options tab under Actions The key is called ext device card no regex o Additionally the global setting can be overridden on a per device basis The key ext device card no regex can also be found on the Advanced Config tab in the device details screen This setting will override the global setting unless the keyword GLOBAL is specified o PaperCut developers will gladly assist in producing a regular expression when supplied with a few sample outputs from your card reader Please contact PaperCut support o If you would like to write your own regular expressions here are some examples Use the first 10 characters any character 10 Use the first 19 digits d 19 Extract the digits from between the two characters in 123453 292929 1221 d d d Card Number Format Converters In addition to extracting parts of the card numbers using regular expressions converting numbers from one format to another is a common requirement For example a card reader may report in hexadecimal format while the number stored in the source e g Active Directory is in a decimal format PaperCut includes a number of inbuilt converters to assist here Note Many card readers are
31. iencies are fully disclosed 3 Installation Requirements This section covers the installation of the PaperCut embedded application for compatible Dell MFP devices The embedded application will enable access control secure printing and Find Me printing and allow logging of copying scanning and faxing for information on tracking network printing see the PaperCut user manual 3 1 Requirements Before installing the PaperCut Embedded Application on to the Dell MFP device ensure that basic monitoring of network printing has been setup up and tested for this device The device would show up in the printer list in the PaperCut web interface and have a few print jobs in its print history After that ensure the following points are checked off before getting started e PaperCut is installed and running on your network Please see the Introduction gt Quick Start Guide section of the PaperCut user manual for assistance e Ensure that your Dell MFP device is supported e Ensure that the Dell MFP device is connected to the network e Have available the network name or IP address of the Dell MFP device e Itis recommended that the device be configured with a static IP address e Verify that firewalls or other network restrictions do not prevent the device access to the PaperCut server on ports 9191 and 9193 Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 7 of 50 we PaperCut Dell MF
32. ifferent ways to authenticate users who walk up to the devices to perform copying The default authentication method is username and password authentication The available authentication methods can be modified in the External Device Settings gt Authentication methods section Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 30 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 Authentication methods si Username and password SC identity number sg Require PIN Mask identity number Swipe card Anonymous No login required Authentication methods available for a device Not all authentication methods are supported on all devices A grayed out option indicates that the option is not supported on this device Each authentication method is discussed in the following table Authentication Description Method Username and password The user may use their domain network username and password to log into the device Identity number The user may log in with their identity number Identity numbers are convenient when usernames are long or cumbersome to enter For example rather than entering a username like john smith 001 it may be more convenient to enter an employee ID of 1234 See the PaperCut user manual for information about user identity numbers including importing identity numbers from an external source Identity number gt When a user logs in with thei
33. igured to only allow device connections from a restricted range of network addresses This ensures that only approved devices are connected to the PaperCut servers By default PaperCut will allow device connections from any network address To restrict to a subset of IP addresses or subnets 1 Logon to the PaperCut administration web interface at http lt papercut server gt 9191 admin 2 Goto the Options gt Advanced tab and find the Security section 3 Inthe Allowed device IP addresses field enter a comma separated list of device IP addresses or subnets in the format lt ip address gt lt subnet mask gt 4 Press the Apply button Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 21 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 5 Post install testing After completing installation and basic configuration it is recommended to perform some testing of the common usage scenarios This is important for two reasons 1 To ensure that the embedded application is working as expected 2 To familiarize yourself with the features and functionality of PaperCut and the embedded application This section outlines four test scenarios that are applicable for most organizations Please complete all the test scenarios relevant for your site 5 1 Test Preparation To complete these tests it is recommended you use two test users so each can be configured differently These
34. k Create Device in the left pane From the Type drop down select Dell MFP Create Device Allows for the creation of an external device like a photocopier terminal Supported hardware is required Type Dell MFP Brother Canon MEAP Enter a descriptive name for the device under Device name Enter the device s network name or IP address under Hostname IP Optionally enter location department information Enter the device administrator username and password Under Function tick Track amp control copying and Enable print release Enabling both copy and print release functionality allows for post installation testing Click OK Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 18 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 4 5 1 Verifying device creation The device summary screen will now display with a section titled Device status The device will take up to two minutes to initialize and install plugins and will automatically reboot one or more times during the process Various status messages will be displayed as initialization progresses Once complete the device status will show Started Waiting for user to login Device status Started Waiting for user to login Refresh Before proceeding with testing ensure the device has started successfully and no warnings or errors
35. l released by a user The photocopier device must also be enabled as a Print Release Station 1 In PaperCut select the Devices tab 2 Select the Dell MFP 3 Under Device Function tick Enable release station 4 Select the print queue that was enabled for hold release above The Dell MFP will allow jobs on the selected queues to be released Enable print release Displays jobs for release from the selected queues Si win7x64 papercu 108 a 5235 win7x64 papercu iR ADV C2220 5 Press OK to save 6 Login to a computer workstation as testusersimple 7 Print a few jobs to the print queue that was configured above The jobs will be held in the hold release queue 8 Confirm that the jobs are held by checking that the jobs are listed in the Printers gt Jobs Pending Release page of the PaperCut administration interface Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 26 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 9 Confirm that the username is testusersimple At the device 1 Log into the device as testusersimple as described above 2 Upon successful login you will be presented with the Held Print Jobs page Log Out Document Making the perfect coffee Printed By Time 2 58 16 PM Client DESKTOP Pages 52 Cost 2 60 Print Cancel Job Use Copier Functions Refresh
36. n tool Login to the device admin tool by navigating the browser to the IP hostname of the device Select Security gt Plug in Settings gt List of Embedded Plug ins Click the Set button The logs can be downloaded by accessing the authentication plugin UI GE cb Ta List of Embedded Plug ins Plug in Platform Version 1 3 220 Upload Set Details Stop Plug in Name Status O PaperCut Authentication Plugin Activated PaperCut Card Reader Plugin Activated On C5765dn the facility to download the logs is not available and only remote logging is possible from the embedded plugins Remote logging can incrementally send log events from the device to either the Application Server or an third party syslog server Logging to the application server can be enabled via ext device dell plugin log app server frequency advanced configuration key Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 49 of 50 Papercut Dell MFP Embedded Manual 2015 09 02 By setting the value to a positive number the logs will be automatically saved under PaperCut Install Location server tmp device lt id gt lt name gt folder where lt id gt and lt name gt are internal device identifier and device name respectively See config editor 7 1 Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 50 of 50
37. ncoded card number string E g given the number 3934364542443238 the ASCII code 39 is converted to 9 34 gt 4 45 gt E with the entire number resulting in 946EBD28 javascript lt path gt Advanced Define a custom conversion function in JavaScript see below It is possible to chain or pipeline converters by delimiting with a pipe For example ascii enc hex2dec will first unpack the encoded ASCII number then convert it to a decimal Tip Not sure which converter to use Often trial and error is a good approach After presenting a card the number will appear in an application logger message with conversions applied assuming the card is unknown to the system Try different converters and inspect the resulting numbers in the application log Using custom JavaScript If the inbuilt converter functions are unable to meet requirements it is possible to define your own function using JavaScript This is an advanced exercise and it is expected that any implementer be familiar with programming and JavaScript To implement your own converter 1 Create a file text file app path server custom card js 2 Define a single JavaScript function in this file called convert It should accept and return a single string Here is a trivial example function convert cardNumber return cardNumber substring 3 10 toLowerCase 3 Enter a converter inthe form javascript custom card j
38. nded to change the administrator password as soon as possible Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 9 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 4 1 Mandatory Device Configuration 4 1 1 Create a digital certificate For secure communications between the device and PaperCut server a digital certificate needs to be created 1 From the web interface select the Properties tab 2 Select the Security group 3 Select Machine Digital Certificate Management Dell C7765dn Color MFP 2 System Administrator Logout DE Tee DE Jobs Print Scan Address Book Machine Digital Certificate Management Configuration Overview Description Machine Digital Certificate gt General Setup gt Connectivity Create New Self Signed Certificate Upload Signed Certificate gt Services gt Accounting v Security Authentication Configuration User Details Setup Create Authorization Groups gt Remote Authentication Servers IP Filtering Unbounded Port Audit Log IPSec Certificate Revocation Retrieval Settings IEEE 802 1x SSL TLS Settings PDF XPS Signature Settings gt Watermark gt Force Annotation p Job Status Default gt Plug in Settings System Administrator Settings gt Smart Card Settings Dell Printer Configuration Web Tool for Dell C7765dn Color MFP Version 1 8 Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 10
39. of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 4 Select the Create New Self Signed Certificate button 5 Youcan leave the certificate settings at their default or change to taste Dell C7765dn Color MFP a System Administrator Logout Fee eee E CS DEE Jobs Print Scan Address Book Machine Digital Certificate Management Configuration Overview Description gt General Setup gt Connectivity Digital Signature Algorithm RSA SHA 256 Y E Public Key Size 2 048 Bits Y gt Accounting v Security Issuer DL C93326 Authentication Configuration User Details Setup Create Authorization Groups gt Remote Authentication Servers Apply Undo IP Filtering Unbounded Port Audit Log IPSec Certificate Revocation Retrieval Settings IEEE 802 1x N SSL TLS Settings PDF XPS Signature Settings gt Watermark gt Forte Annotation Dell Printer Configuration Web Tool for Dell C7765dn Color MFP Version 1 8 gt Job Status Default gt Plug in Settings System Administrator Settings gt Smart Card Settings Days of Validity 365 1 9999 6 Pressthe Apply button Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 11 of 50 PaperCutt Dell MFP Embedded Manual 2015 09 02 4 1 2 Enable Secure Sockets Layer SSL 1 From the web interface select the Properties tab 2 Select the Security group 3 Select SSL TLS Settings 4 Tick the HTTP SSL TLS
40. on Specify whether to force the configuration of the login type used by the device under Security gt Authentication Configuration gt Login Type When PaperCut manages the device the configuration will be set to Customized Login Values Y N Default N ext device dell integration enabled Specify whether integration with the device is enabled When enabled PaperCut embedded plugins and services are installed to the target device and managed by PaperCut This option allows the device to be temporarily decoupled from PaperCut without deleting it Values Y N Default Y ext device dell locale Enter the locale language setting for display on the device in the form xx or xx_XxX if different from the server Examples fr or pt_PT ext device dell email pers onalized sender Controls whether all logins on the device have their e mail address pre populated from the PaperCut user details This will determine the from address inside e mail related functions If set to N the e mail address will not be pre populated automatically enabling it to be set by individual users each time Otherwise the address value is fixed Values Y N Default Y Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 35 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 ext Specify an initial destination screen after unlocking the device device dell
41. r activity was recorded and the user s account deducted 1 Log into PaperCut 2 Select the device from the Devices tab 3 Select the Job Log tab This will list all recent copying activity on the copier The copying just performed as the test user should be listed 4 Verify the details of the job i e that the job was charged to the selected account 5 Inthe log details click on the Charged To account name to view the account s details 6 Selecting the Job Log tab will display all print copy activity for the account and will show the test photocopying that was performed Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 25 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 5 4 Scenario 3 Print release The embedded application may also be used for print release For a full description of PaperCut hold release queues and release stations please read the PaperCut manual Skip this scenario if hold release queues will not be used at your site To perform print release testing a hold release queue must be enabled 1 In PaperCut select the Printers tab 2 Select the print queue i e not the device for the Dell MFP that will be used for testing 3 Enable the Hold release queue option v Enable hold release queue Release mode User release v 4 Press OK Apply to save the changes All printing to this queue will now be held unti
42. r identity number they must also provide Require PIN their associated PIN This provides additional security for identity number logins Anonymous No login Specifies that this device should always automatically log in as the required specified user This option overrides all other authentication methods Description of authentication methods Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 31 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 7 Advanced Configuration 7 1 Config Editor The common configuration options for a device in PaperCut are available on the device s Summary tab and are discussed in more detail in the Configuration section This section covers the more advanced or less common configuration options which are available via the Advanced Config tab in the device details screen Config name Description ext device card no converter See Configuring Swipe Card Readers ext device card no regex See Configuring Swipe Card Readers ext device card self association use secondary card number Select whether user self association should occupy the primary or secondary card number This overrides the global setting unless the keyword GLOBAL is specified This is useful when there is a mix of different non configurable card readers that read different numbers from an ID card Set to Y to use the secondary card number N to
43. rivers The driver has to be configured to allow unauthenticated printing For Windows right click the corresponding printer icon in the Printers section of Windows Control Panel and select Printer Properties Select the Configuration tab Ports Advanced Color Management Bi Directional Communication Bi Directional communication will allow you to receive status information job machine installed options Select the Bi Directional button to setup bi directional communication Installable Options Select the Installable Options button to select the options that are installed on your system Accounting Select the Accounting button to setup accounting for your system On this tab select Accounting then select None in the drop down and save Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 16 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 4 3 Optional Device Configuration 4 3 1 Enable swipe card support To enable swipe card readers with the device 1 2 3 4 From the web interface select the Properties tab Select the Security group Select the Smart Card Settings sub group Select the General list item Set Smart Card to Enabled Press the Apply button Change the administrator password From the web interface select the Properties tab Select the Security group Select Sys
44. rnational Pty Ltd All Rights Reserved 12 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 4 1 3 Enable Plug in Settings 1 From the web interface select the Properties tab 2 Select the Security group 3 Select the Plug in Settings sub group 4 Selectthe Plug in Settings list item 5 Tick the Plug in Settings checkbox Dell C7765dn Color MFP 22 System Administrator Logout D Ga ee ECTS Ee Status Jobs Print Scan Address Book Plug in Settings Configuration Overview Description gt General Setup gt Connectivity Plug in Settings Enabled p Services gt Accounting f Security Apply Undo Authentication Configuration User Details Setup Create Authorization Groups gt Remote Authentication Servers IP Filtering Unbounded Port Audit Log Machine Digital Certificate Management IPSec Certificate Management Certificate Revocation Retrieval Settings IEEE 802 1x SSL TLS Settings PDF XPS Signature Settings gt Watermark gt Force Annotation gt Job Status Default e Plug in Settings List of Embedded Plug ins Service Representative Restricted Operati System Administrator Settings gt Smart Card Settings Dell Printer Configuration Web Tool for Dell C7765dn Color MFP Version 1 8 6 Pressthe Apply button You will be asked to reboot the device Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 13 of 50 PaperCutt Dell MFP Emb
45. s Tip Check the file install path server log server log when testing Any scripting errors will be displayed as warning messages in the log Tip A Javascript script may also be included in the pipeline For example ascii enc hex2dec javascript custom card js Other advanced notes Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 41 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 e If both a regular expression and a converter are defined the regular expression is applied first This means a regular expression can be used to clean up the input e g remove checksum or delimiters before passing to a converter e In some special situations a custom JavaScript implementation may not be enough For example there may be a requirement to use a 3rd party system to decrypt the number PaperCut includes an advanced plugin architecture that the PaperCut Software development team uses to implement these advanced converters Please contact support to discuss development options and costs Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 42 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 7 4 Customizing the Header Logo The embedded application displays a logo in the top left corner of the device screen This logo can be replaced with your organization s own logo image The image must be saved as a PNG file with the filename logo png and be 42 pi
46. select what account is charged or even to conim print jobs before they are sent to the printer These options require running the user chent tool on WOrkKSTaDONS Print accoun Automatcally charge to personal account 5 Press the OK button to save To configure testuseradvanced 1 In PaperCut select the Users tab 2 Select the testuseradvanced user 3 Change the Account Selection option to Standard account selection popup and enable all the account selection options z Si Allow user to charge to ther personal account Allow user to select shared accounts from ist Gd Allow user to select shared accounts using P code 4 Press the OK button to save 5 2 Scenario 1 Standard copying Standard copying involves monitoring charging printing to a user s personal account This is most commonly used for student printing or basic staff monitoring Users can also be configured for unrestricted printing which is commonly used for staff employee use At the photocopier 1 The photocopier should display a screen to prompt the user to login Follow the prompts to login 2 When prompted enter username testusersimple and password in the login fields 3 At this point the copier will be enabled for usage 4 Follow the onscreen instructions and perform some test copying i e press the Copy key on the device and perform a copy as normal 5 Once completed cop
47. st unless experiencing issues Restart the device after changing this setting Default Configured automatically by the Application Server depending on the platform version Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 38 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 7 2 Setting an explicit PaperCut Server Network Address The copier connects to the PaperCut server to validate user credentials display print jobs for release etc The device makes inbound network connections to the PaperCut server using a network address of the PaperCut server By default PaperCut will use the server s IP address if the server has multiple IPs i e multi homed then PaperCut will select one of them but on some networks this address may not be publicly accessible from other parts of the network If the PaperCut server has a public IP address or DNS name then this can be used instead which allows the copiers to use the public network address instead of the IP address that PaperCut detects To do this e Login to PaperCut e Goto the Options tab e Select Config Editor advanced from the action links on the left e Find the system network address setting e Enter the public network address for the PaperCut server e Press the Update button next to the setting and confirm the setting is updated When connecting devices to a PaperCut site server you can configure the sites
48. td All Rights Reserved 45 of 50 we PaperCut Dell MFP Embedded Manual 2015 09 02 10 FAQ amp Troubleshooting What is the IP address of my PaperCut Server Use operating system command line tools such as ipconfig or ifconfig to determine this The device setup in the PaperCut server doesn t complete The error message shown is device is currently in use unable to initiate exclusive lock on the device The device setup process requires an administrative login to connect and lock the device temporarily in order to complete its configuration The error indicates that the setup process was unable exclusively to lock the device at this time e The device may be already in use by someone at the device or busy processing another job e The built in movement sensor may have detected a person in front of the device e If this has occurred during device setup you can restart and resume the setup once the device is ready again by hitting Apply on the Device Details page in PaperCut The embedded application shows Connecting to server This indicates that the embedded application is unable to connect to the PaperCut server over the network The embedded application will continually try to connect to the server so if there is a temporary network outage it will start working once the connection is available again Common causes of this problem are e The PaperCut application server is not running e There
49. tem Administrator Settings Enter a new password in the Administrator s Passcode and Retype Administrator s Passcode fields Press the Apply button 4 4 Card Reader support PaperCut supports using swipe cards for authentication at the copier This is often more convenient than entering a username and password or ID and PIN to log in PaperCut on the Dell MFP supports the following USB card readers RFIDeas PcProx Plus RDR 7081AKU and related models RFlDeas Air ID RDR 7581AKU and related models RFIDeas Playback RDR 7585AKU and related models RFIDeas MS3 00m1aku Mag reader Magtek Mini Keyboard emulating swipe reader 21040110 and related models OmniKey 5427 Elatec TWN3 TWN4 Dell A06 firmware or later required Please ensure swipe card support is enabled as per the setup instructions in section 4 3 1 above Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 17 of 50 RA PaperCut Dell MFP Embedded Manual 2015 09 02 4 5 PaperCut Server Configuration 1 an Pw 10 11 12 Log in to the PaperCut administration interface using a web browser e g http papercut server 9191 admin Navigate to Options gt Advanced and ensure the option Enable external hardware integration is enabled External Hardware Integration Si Enable external hardware integration for supported devices only Press Apply Navigate to the Devices tab Clic
50. users are e testusersimple Used to perform basic copier monitoring and control and to perform print release tests e testuseradvanced Used to perform copier monitoring and control with the account selection enabled i e to charge copying to accounts departments cost centers etc If you have existing users that can be used for these tests then they can be used instead To setup these users in PaperCut 1 Create the testusersimple and testuseradvanced users in your Active Directory or LDAP directory 2 Log into the PaperCut s admin web interface 3 Goto the Options gt User Group sync page and press Synchronize Now 4 Once the sync is complete the users will be added to PaperCut The next step is to configure the users To configure testusersimple 1 In PaperCut select the Users tab 2 Select the testusersimple user 3 Set the user s balance to 50 00 and verify the account is set to Restricted Account Details To set the user s balance enter the value here To i Overdraft Use default overdrat 0 00 Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 22 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 4 Verify that this user is set to Automatically charge to personal account in the Account selection options Account Selection Account selection can be used to alow the user to
51. xels high Save the image on the PaperCut application server at the location PaperCut Install Location server custom web device dell You will need to create these folders if not present The embedded application will fetch the logo image from this location if present After copying your logo into position verify it correctly appears in the embedded application 7 5 Customizing the Header Colors The header colors are defined in the Advanced Config tab in the device details screen see Config Editor The options to change are e et device dell header color the background color type DEFAULT for the default setting of dark green e ext device dell header textcolor the text color type DEFAULT for the default setting of white The colors are specified using the hexadecimal web HTML notation RRGGBB where RR is the red component GG is the green component and BB is the blue component Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 43 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 8 Uninstalling To remove the PaperCut embedded application from the device simply delete the device from the Application Server The PaperCut plugins will be automatically removed and the device restored to a pristine state The device may reboot one or more times during the process Note Deletion of the components from the device requires an administrative login in to th
52. ying press the Logout button on the device s keypad Copyright 2015 PaperCut Software International Pty Ltd All Rights Reserved 23 of 50 PaperCut Dell MFP Embedded Manual 2015 09 02 Back in the PaperCut application verify that the copier activity was recorded and the user s account deducted 1 Log into PaperCut 2 Select the device from the Devices tab 3 Select the Job Log tab This will list all recent copying activity on the copier The copying just performed as the test user should be listed Verify the details of the copy job that was just performed Usage Date y User Charged To Pages Cost Document Name Attribs 2 Ad 1SO_A4 Apr 16 2008 2 59 30PM testusersimple testusersimole 0 20 copying Duplex No Color 0 Grayscale Yes 4 Click onthe user s name in the user column to view the user s account details 5 Select the Job Log tab to display all print copy activity for the user 6 Select the Transaction History tab and verify that the cost of the photocopying was deducted from the user s account Transaction date y Transacted by Amount Balance after Apr 16 2008 3 05 40 PM system 0 20 49 80 Apr 16 2008 3 04 15 PM admin 40 20 50 00 5 3 Scenario 2 Copying with account selection Firstly a test account should be created 1 Log into PaperCut select the Accounts tab 2 Select the Create a new account action link on the left 3 Enter an a

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