Your Optus Premium Speed WiFi Cable modem USer GUide
Contents
1. T e gt gt gt 247 10 41 AM 7 04 11 1382777E 0411 166321 indd 1 kage will contain the following items m pac Mode m Y A ViFi Cable SSID PASSPHRASE Keep me handy your user information For wireless support please contact Netgear on 1300 361 254 NETGEAR 1277910 04 07 Wireless Information Card C6 3000 WiFi Cable Modem Install Guide Ethernet Cable Power Supply Telephone Cable Optus CD Rom BEFORE YOU BEGIN 2 7 0411 10 41 AM 1382777E 0411 166321 indd 2 Front Panel Description The front panel of your WiFi Cable Modem provides status LED s that indicate how well and what state your WiFi Cable Modem is operating See below table for more information on front panel LED status indicator functions 1 2 34 5 67 8 9 1382777E 0411 166321 indd 3 ON power is applied to the WiFi Cable modem ON the WiFi Cable modem is receiving data from the cable network ON the WiFi Cable modem is sending data to the cable network ON the WiFi Cable modem is registered on the network and fully operational ON a device is connected to one of the Ethernet ports BLINKING indicates that data is being transferred over the Ethernet connection ON indicates telephony service is enabled Blinks when line 2 is in use OFF indicates that phone service for TEL 2 is not enabled ON indicates te2. ed o o oa o 202 20 2 ELLE PERL DES gt ff EN Sao T eo o e 7 LI LEE LEE TEILT SIT F EL FEIN LI e LI LI LI ERA RARA IDE SIP ASIA ATA IA ASIA DIA TAS TREATED LALALA AAA III III DIS IRALA EP EEE IFE EPIA AL IRALA EP ET P Pee LJ IT NT TI II ALAS e eo e T O Fee See o Pe LEFLCFHUCPSAUOGEPUMPERMBPLIS ARIES ARIZPE cr Stef te Ste rara Pd Ped Ped ed Pt od III IRR III LII Se 9 7 DEN EN c _ D E o e a o gt EI LJ ee LI LJ T EP DES 3 RAIL III AAA EL SIT LS LIST TERA odos os 7 0411 10 42 AM 9 9 d 96 Ses 92 s P o 427 rJ Pd Pe TETRIS 2 Ite S e e Qa GST fp oo Ooa Ou 74 no ee the description and function of the back panel components on your modem RJ 11 telephone ports connect to home telephone wiring to conventional telephones or fax machines Four RJ 45 Ethernet ports connect to the Ethernet port on your PC or your home network Connects to a printer or mass storage device This feature is currently disabled This can only be made active by a remote software upgrade Note Your service does not support data connections via USB please connect your computer via the Ethernet port to ensure optimal connection speed F connector connects to an active cable signal from Optus Connects your residential gateway to the AC power adapter that is provided with your WiFi Cable modem Caution Avoid damage to your equipment Only use the power su
3. from your modem to your ne READ A o ns lt eo gt PAS gt P E a gt o 9 Se gt 9d ej d 27 54 o e LI e e gt s 2 42 gt e 49979 242 OF s Pd Ped Pee computer please contact Optus on 133937 peg EI 5 ks rats Ste PY gt S y Fo Peritos fost Se wee Sees tess nn AE s oy fe ESTAIS LS id 3 x TEE E z f Sen ELTEL J EII ASS 3 C 200 20020000 Se 0 2 2 x Ya a gt 7 ce es estos Se Meg 0 200 200205 ARA DIA o a e Bod EP es E Fo Oa es onto oe o ET gt ed ed Tcl USING A NON NETGEAR WIRELESS ADAPTER OR WIRELESS ENABLED COMPUTER 9 0 0 USOTINU AN 23 i VINELE O AURATA Ivy MIN VAN ADELE OO ENADEELD GLUPITUILERN 2 u A Wr e LE Le LEI J Fee See SE IEEE oe eT II IE e A RSS on Po gt d e gt LI o too Oore o o E o LES t y Thede 234 efe o 29 295 A u REAL FL PT PT DILL IEL FR u u EII ELSE IAS ESTI IEEE EEE AAA IIS TZ ERRE ELTE ATE Lis oP ed Ses 2 Sofos See Se rr LILA EA ITS ESEL EIER 2 02 e LL 266 Oo IIl LI EI B LA u ESPE TA s 7 o o e E gt eo eo e d eel se o T i gt LI Se See Fe Fe te PRE DT S B DIM ato oe LI FT es 2 Q h et st IIS CAE ISE SISI III EII FS TSS Tee ee TTC Tee Tee See AAA IL I te ts di e APS e E e P e e LIE IS e e LI 9 4 731 on 4 20 E EI e LESS LOSS SIS SFP i s Sa Soe rr oe Peel e
4. LEA TEA IA AZ ALA ALA AH I HA FH M eoe Po P4 PE 94 sfr Wo 042042002022 Pee tre O O OO O Oo S o 20 20020205 P PF 6 Pt A HL II Pe 4 2 P 4 2 P 4 Na e 949 STREET IRSA ee Pee Ped ed AAPP ARAS 296 229 9922 P es Lf ee See wae Ste 205 ee e SSESEP SESS So SSeS one SEE eee E LI III SSe sses eses 1382777E 0411 166321 indd 5 7 0411 10 42 AM ATI if the router has already been configured manually and either WPS PSK or WPA2 PSK security has been enabled a wireless client can be connected quickly and simply by using the WPS method of connecting to the wireless network In this case the existing wireless settings are broadcast to the WPS capable client EAN These instructions assume that you are configuring WPS on the router for the first time and connecting a WPS capable device For a list of other Wi Fi certified products available from NETGEAR go to http www wi fi org To set up basic wireless connectivity 1 Log in to the wireless modem router at its default address of http 192 168 0 1 On the router main menu 2 On the router main menu select Add a WPS Client computers that will connect wirelessly to the router are clients The Add WPS Client wizard screen displays Click Next Add WPS Client New and easy way to connect to the Wireless Router via WiFi Protected setup WPS A wireless client has to support WPS function in order to use this wizard to add the client to your WPS enabled W
5. RS ELA a tt nt Poo a e te P gt Je Pee Ste Sol ees fe SH Sy AF ed ET I FE IE e fe SP oe ee PI u e PA 4 Be e TP e gt d PE s P4 gt 4 EE ES PE EAT ADS 4 Ku 2 Pec PES Y gt LI e E LI a a eee m E 4 we ee og LIESS Ses cess ese ss s S gt pos pl Eo se 9 fI ed 9 o ALL FF P d JC 2 y ec a T osa adea Ps u o eo e to fees PO 9 29 29e292e29252 Seo o f a RL III TITTEN INTNSENIKICT LTRTINN SR hd e a Dar El tr Ara IPTE Na a a EDI Sine ESSE u T 4 ALIADA tss os tos Vr T JOT TACCA IN De E P dd s IS Se I PP ISP EDESA AA PAPES P d EP Stes alo 2 O e 7 se E E Se wee ud Ps gd PL u B LE o 9 LI ae Se EI gt di 7 acy gt e fs e 34 APIS e eos Jd a a FOSS eS ee Set ects ILS Coc Sec 19274 i ELDER Ga f TOSSO So or ee es rr VISTA OoOO gg Soa on Oe Be o IPSI PP 9 9 7 PS gt se Pe PP PP TPT Pd Pod Poa F t to TH FI FELL PELLETS FI LIESS sa e Swe Seg 2 0 0 2 P3 os TJ es S LIT Ce See e e toro 2092059 E G ELFALI FAT FAT 09420920902 E n i LEEA OSES TTA T AIAT 9 2 te 292 ub 4 co 94d So T9413 LS gt o e to ro rr e e e te LI E a m a T 4 T 9 2747 T 1 oo La LS Ele 6 ee Ped POS PS Oe OOS SO ALL Fe IL IS tee tte tt TIE Se eS OO Oe ee ee PE
6. Your Optus Premium Speed WiFi Cable modem USER GUIDE Full of A e handy MID x M tite ie 29 AS o 3 es OPTUS P N 202 10818 02 1382777E 0411 166321 indd 1 7 0411 10 41 AM Introduction Welcome to the exciting world of Optus Broadband and high quality Optus Local Access Telephony Your new WiFi Cable Modem acts as a cable modem for providing premium speed internet with the ability to also provide your home phone service This guide provides procedures for operating and troubleshooting your WiFi Cable Modem Please note This equipment requires power to operate If you have a telephony service this is also provided via this equipment please ensure that the equipment remains powered at all times to ensure uninterrupted service Carefully read all safety and operating instructions before operating this product Retain this guide for future use Before you begin Front panel and normal operations description Back panel description Macintosh installation Using WPS to configure your wireless _ co J oa e co O 5 2 O LLI 199 e 5 amp _ e _ _ 5 oa e O O un N 5 co _ OO C c 2 D Changing your WiFi cable modem password Security Managing your Optus cable account Technical support contact details Frequently asked questions X f ira tu boh M e gt gt
7. common problems and how to deal with them effectively My Account My Homepage TIA Family Friendly ISP Program Eo Optus Internet is pleased to be a participant in the Internet Industry Association s Family Friendly ISP program Australian ISPs Spaces such as Optus Internet bearing this seal have agreed to comply with the ILA Codes of Practice The Codes of Practice are registered with and monitored by the Australian Communications and Media Authority ACMA More information on the IIA s Family Friendly ISP program can be found at yw amet a guideuser html Kids On The Net Internet Security When dealing with an Australian ISPs who complies with the IIA Codes of Practice you can be assured that you can access a content filter that e Na has been approved by the IIA along with access to internet safety information Content Issues FAQs Follow the inks below for more information The Internet Security Content Filtering section offers scheduled filter downlo Satellite Help Internet Content Issues and the regulatory regime for online services Wireless Help Copyright Notice The IIA Family Friendly ISP seal and related text provided to kcensees of the IIA Family Friendly seal program is protected Disney Help under Australian copyright law and international copy nght agreements and cannot be used without the express prior written consent of the Security Suite Help Internet Industry Association ACN 071 075 575 200 Mobile Help Kids On Th
8. e Net Learning Centre There is no better source of educational and study material for kids than the Internet And its also a fun place with a multitude of games and activities to choose from To make sure it remains a safe place for your family it s very important to set family rules for using the Internet and fery Kids on the Ner insist your kids keep you informed of their activities online Find out more about ntemet Safe Securing Your Computer Managing your Optus Cable accoun For information on managing your Optus Cable account see optuszoo com au help cable myaccount Technical Support Contact Details For Optus Cable Broadband support in setting up a wired Internet connection from your modem to your computer please contact Optus on 133 937 q SECURITY MAN AG e sn Al 27 S b eh sy 2 iste eee e u Y ea Peu O46 Pd e d n OA A AA EE RAI IIS RgOSNNIPES Foss 2 gt e EI eee sft 9 IE ed Se See See SF Fe LIP a M LL RIA LITA Sr o or ELSE 1382777E 0411 166321 indd 11 7 04 11 10 43 AM H Li H es T eee n tee UH se gt EAS e gt Pe wi zo wes gt 7 l B Y S B A48 M M C 5 BY ire B ee B N y t Baas y A A en d A zZ f N B A 5 4 a DE S J _ oe Pro 7 es AL os o b ee v4 his des answe
9. e your service If you forget this password you can reset your WiFi Cable Modem by pressing and holding the reset button in for five seconds this will also delete New Password any other customised settings you have set 10 CHANGING YOUR WIFI CABLE MODEM PASSWORD Tt P e eJ te fo e o gt Pe a j EET 28 o E A di Ly RI IS SSS oo 0725 7 wi A tn r Ef gt 1382777E 0411 166321 indd 10 7 04 11 10 43 AM Security a The Internet is your gateway to the world and while security issues shouldn t stop you enjoying your Internet l experience you need to ensure that you take precautions to protect your computer optuszoo com au help cable safety for more information Optus my700 Cable Help Internet Safety Microsoft Internet Explorer F e Edt View Favores Took heip Ow O NAA om yere IE JB Adress A tp Jvmmecoptuseoo com aujhelp coble safety a ZOO myZOO Help MEMBER SERVICES MY USAGE WEBMAIL SERVICE STATUS HELP myZoo Home Internet Safety Dial up Help OSL Help Cable Help While the Internet can be a wonderful place not all of the people who use it play by the rules There are many threats to Internet users and unfortunately new nuisances are cropping up all of the time Getting Started Getting Connected IS important to take precautions to ensure that your Internet experience is a safe and happy one The following sections outline some of the more
10. eless adapter or wireless enabled computer information such as your SSID and WPA passphrase into the Wireless Network Setup utility 1 Power on your laptop and when Windows has started go to the Start menu 2 Click on the Control Panel and Switch to Classic View 3 Double click on the Wireless Network Setup Wizard and follow the prompts 4 Enter the wireless information for your network This information can be found on the wireless information card that came with your Optus WiFi Cable Modem or on the label printed on the base of your WiFi Cable Modem Keep me handy your user information SSID PASSPHRASE For wireless support please contact Netgear on 1300 361 254 NETGEAR 1277910 04 07 Connect wit h Innovation e Both the SSID and WPA passphrase are all in uppercase characters e The SSID consists of the characters OPTUSV followed by the last 6 characters of the CM MAC Address These characters are the letters A F and the digits 0 9 e The WPA passphrase consists of three or four 5 character words followed by ab digit random number consisting of the digits 1 9 only There is no particular significance to the words used words have been used rather than random letters to make the passphrase easier to remember and type If you would prefer to use a different passphrase this can be changed on the Wireless Settings page For Optus Cable Broadband support in setting up a wired Internet connection
11. from your broadband service Your broadband service does not affect the quality of your telephone calls If these services are enabled by Optus you can make telephone calls and use your Optus broadband at the same time 12 FREQUENTLY ASKED QUESTIONS en Re Aag i a s 1382777E 0411 166321 indd 12 7 04 11 L 9 9 2 lt LI ee be Pr peo po PRA fM 10 43 AM Am s es ea 2a gt e os Md gt dt d ee es mM LI 6 799 4 u 20 gt a ze gt SET Pp fea HDI e s ha gt gt A e S gt 3 ee Fa g 2 gt ds e riot NM E iri TIS 43 AM 7 0411 10 1382777E 0411 166321 indd 13 T c Lu mm rm nm N co c 7 04 11 10 43 AM 1382777E 0411 166321 indd 14
12. ill ttenipt to detect the WPS signal from the router and establish a wireless connection in the time allotted zt f no connection is detected then no SSID or security settings are configured on the router e Ifaconnection is established the router WPS screen displays a message confirming that the wireless client was successfully added to the wireless network The router has generated an SSID implemented WPA WPA2 wireless security including a PSK ey password on the router and has sent this configuration to the wireless client 4 Note the new SSID and WPA WPA2 password for the wireless network To access the Internet from any computer connected to your wireless modem router launch a browser such as Microsoft Internet Explorer or Mozilla Firefox You should see the wireless modem router s Internet LED blink indicating communication to the ISP For more information on setting up your wireless network and configuring your wireless security settings see the User Manual located online at help optuszoo com au help cable 8 USING PUSH N CONNECT WPS TO CONFIGURE YOUR WIRELESS Fs gt AEPD IED ERA RS E f T4474 e Pee M a a no e hd gt o RE pl IIA E 62 1382777E 0411 166321 indd 8 7 04 11 10 42 AM A dex Ped f gt Eg od 479 J FEE SS ee o ARI eet owe e LSe LS gt O rr tes Using a Non Netgear wir
13. ireless Router Please checkthe user manual and giftbox of your wireless clientto see whether it supports the WPS function If your wireless client does not support the WPS function you have to configure your wireless client manually so it has the same SSID and wireless security settings as on this router 6 USING PUSH N CONNECT WPS TO CONFIGURE YOUR WIRELESS Pe 25 gt s a e gt a 2 az 1382777E 0411 166321 indd 6 7 04 11 JE gt Po 7 5 a F r p 3 7 II gt a e b d a PA As 27 E SAA UL soso te piret 10 42 AM Oi c E TE T Sa IFS Ic Parr ieee Fo y Teog eg e AA AA On E esce e TIT SO SS ces A eq OP eS wi u 2 n B B pl PE E o ege ena X p d o2 e e t n A h nee 3 a es ESS RE TEISEST RT ETS pAg 6 gw 64 24S gt o 3 Select the method for adding the WPS client A WPS client can be added using the Push Button method or the PIN method Using the Push Button Bus Add WPS Client This is the preferred method e Select the Push Button radio box and Select a sefup method 9 Push Button recommended either press the WPS Push Button on the You can either press the Push Button physically on the router or press the Button below j soft Push Button side of the router or click the soft WPS Push Button on the screen as shown O PIN Number o
14. lephony service is enabled Blinks when line 1 is in use OFF indicates that phone service for TEL 1 is not enabled By default the wireless modem router is set up to work as a wireless access point Pressing this button turns the wireless access point feature on and off You can also do this through the Wireless Settings screen You can use the Wi Fi Protected Setup WPS feature with clients on the network that are Wi Fi certified and WPA capable o 4 a I s o gt o EE 1 b SUE d Pe 124344 29 Je E ox flc 2 5 CERES 454 S gt ML Tu 2 os e Mac a A a aa AAA eZ o o pg ae LIP 20 20 9 Pr Fs Pe gt e fo 7a o 20 2 ed DESIRE SS e od 929 ALIS LESS gt 2 Fe 4 gt oa d Mea Mee roto Tj ee ee rol Pers III EL Sa gt eo Au A oc fee Se 47 4 Sa UPS IPIS Go Seo 994 A1 4 SoS III Fr Oda drop Seq AAA El LEER gt Go TTL Fe SSL ee SAL PALIZAS 22273 222245 RRA Zl See g Py B L e S X DAA eri E S O ro 5 e os f a 2052020 LM LES WUINITAINEL DUEDOUNIFIIUIN JQ mee oe Fe gt 2 Pe PPP ees Pe o Pr coe ue VM te fete Fel ter to e ce d e CHISTE TIE o S S e nl s 4d tos LIT AH AT Oo Sg es Pee n ee LES da gt E e e EFE tT o Peg 209209 Ce Pd PE e ts ese EZ s Pos rr rt 3 1 ed Pd Ooa a rr rr o o o o Poe e a 20520 MMe See Stee iene Pes Pe
15. n right e The router will attempt to communicate with the client you have 2 minutes to enable WPS from the client device using the client s WPS networking utility Add WPS Client Entering a PIN If you want to use the PIN method select the PIN radio box rc AETS o O Push Button recommended A screen similar to the one shown on the O PIN Number If your Adapter supports WPS please click on Generate a client Security Pin to input on Fl g ht d ISP lays the AP Router Gateway and putthe generated client PIN number here Enter Client s PIN Next e Goto your wireless client and from BRE obtain the wireless client s security PIN or follow the client s WPS utility instructions to generate a security PIN e Then enter this PIN in the Enter Client s PIN field provided on the router and click Next You have 4 minutes to enable WPS on the router using this method f ISIICISD k a gt E A 2 Ps Pu offs 2j gt l J MY z LE fe 5 ep Afri 1 r ts zl DUPINGIISESREEEEIIOEJOE givglIriqgi IIBER IE le FS a ee s EL EEE RR L DUIMINVLVPZAINILTZL EIL LARA ARI EESEEEEEEEEEEEEEETITETT TT TETETEPEEPERIEEEEREEREEES DURNTILUVISICNIIGEHIBBRLEEIE E REHPLIEPPEEUHUUIUILUIPUIDPIEEETPRPREEISIT ERRE AEREA ARA RAR RRA RAR RARA TRA ERA ATRAER RARA ARA RATE RR RAFA RARA E AER RIA AAA AAA RARA 1382777E 0411 166321 indd 7 7 04 11 10 42 AM NU 3 ER 3 7 r2 RER meth ad the e client wireless device w
16. pply that is provided with your modem Turns the device on or off lt is recommended that the device remains on at all times 4 BACK PANEL DESCRIPTION 1382777E 0411 166321 indd 4 2 9 95 He T ac he an Pe a 725 9 2 62 Om 7 04 11 sa gt E Ps gt e ino Pot SI S ES Sos 10 42 AM Macintosh Installation To use your WiFi Cable Modem with a Macintosh computer please ensure your computer is set up to use DHCP consult your Macintosh user guide for more information and then connect the Ethernet cable to your Macintosh and the Modem When power is applied to the WiFi Cable Modem the test light turns on for about 15 seconds and then goes off The Power Internet and Wireless lights should all be lit Wait for the Internet light to turn amber Using Push N Connect WPS to Configure Your Wireless Network If your wireless clients support Wi Fi Protected Setup WPS you can use this feature to configure the router s SSID and security settings and at the same time connect the wireless client securely and easily to the router 1 WPS automatically configures the SSID and wireless security settings for the router if the router is in its default state and broadcasts these settings to the wireless client K wre P e Ga gt t JE t s PY d i e M gt de e ns se ace Pi tistics FI gt l SIRA f Sry Poy SS
17. rs to frequently asked questions regarding your Optus Telephony and sroadband Service a IT Se 4 ree f S Section provi e d A Q What if I don t subscribe to a telephony service from Optus can still use this WiFi cable modem to make and receive phone calls l A No A Telephone service is enabled for each telephone port on the WiFi cable modem Please contact Optus on 133 937 or visit your nearest Optus Outlet to arrange installation of your telephone service Q Can luse my existing phone number with the WiFi cable modem A In most cases you should be able to keep your existing phone number Please contact Optus on 133 937 or visit your nearest Optus Outlet for more information about using an existing telephone number Q Dol automatically receive broadband with the WiFi cable modem A Your device acts as a cable modem and may be used to provide a telephone service broadband service or both services Please contact Optus on 133 937 or visit your nearest Optus Outlet for more information If you are not currently subscribing to Optus Broadband Q How many telephones can connect A You can connect up to two phone lines with a maximum of two extensions on each phone line If you have existing phone sockets in the house we may use these extensions where applicable Q Canluse my Optus Broadband and make telephone calls at the same time A Absolutely The Telephone service is provided separately
18. s Peet AAA ARAS CHALE oo on So So S AAA IIS PS ARATE AAS 1382777E 0411 166321 indd 9 7 04 11 10 42 AM IPRC IE wt het PERPE Pos gt sa re e gt o Ps Stes 2 e PV PEL ee 9 KY Au d og du M be xr 22 erg e P P Pa ce te 4 4 A lt v AP AIDA ISA me FP 72 2 5 Ja E a See EE 72 727 7227227 7727 72777777 A gt e n u 7 LIE Fea SE 2 faq e 7 a LEN es co e gt MW 2 ESTI Jer I a sts Sa AW E 7 n EP e Y B s A sos e If you wish to change your WiFi Cable Modem password please follow the steps below 1 Open your web browser and change the address to http 192 168 0 1 2 Enterthe default username and password as follows TESTE CTA Default Username admin Default Password password 3 From the menu on the top click Administration hietgear and then select the management tab iere G admin Password ecccccce 4 To change the password type a new password and retype a AE it in the Re Enter New Password box to confirm it Then click Save settings to have the password changed 5 Write down your new password and keep it safe You may want to write it down with the Settings Summary page if FUR Viola Caba Voce Cae CIN you printed it earlier SetPassword Note You will need to use this new password to access any of your WiFi Cable Modem s advanced features or to reconfigur
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