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ADSL Modem - CCS (Leeds)
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1. b Fill in the Properties dialog box by entering the following addresses IMPORTANT Y ou must complete all four fields IP address 10 0 0 16 Subnet mask 255 255 255 0 Default gateway X5 s LAN IP address 10 0 0 2 Preferred DNS server 10 0 0 2 c Click OK 28 X5 ADSL Modem Users Manual 2 Retum to the Advanced Setup page and click the DMZ button Se er oe ee ee ie ee RE e ee tes reg a p Saa Pee 3 Select Enable from the DMZ dropdown list and enter the static IP address 10 0 0 16 in the DMZ Host IP field Then click Save Changes and Write Settings to Flash and Reboot IMPORTANT Outside users who want to access the X 5 s DMZ need to use the X5 s WAN IP address supplied by your ISP not the LAN IP address If you don t know the WAN IP address you can find it by clicking the System Status icon at the top of the X 5 s main interface page and scrolling down to the WAN Status section Chapter 2 Advanced Setup O ptions 29 2 7 DNS Typically you should not need or want to change your DNS settings Should your service provider instruct you to make changes however from the Advanced Setup page click the DNS button en Po i e a ee L arn ee Laes Lea dra Fana Zog mB E ee DAA ave TE Bear alaa ee Wa artis b Hesk d Pasa DNS Proxy Selection Default is Use Auto Discovered DNS Servers Only Options are Disable DNS Proxy Use User Configured DN
2. Rr vetal Ade PT union meer ee ea ares See ge bo Peed ord Part 18 X5 ADSL Modem User s Manual Permanent VC Virtual Circuit Settings Y our service provider will supply the Permanent Virtual Circuit PVC setting for your basic Internet connection You can define additional PVCs for services such as telephony or to connect to a managed Virtual Private Network VPN if available in your area Consult your service provider Enabled Enabled by default VPI Supplied by your service provider for reference tables see page 48 VCI Supplied by your service provider for reference tables see page 43 Static IP Address Most providers use dynamic IP addressing only providers using Bridged or Routed IP Encapsulation can use static IP addresses If your provider has given you a static IP address enter it here Subnet Mask For static IP address users only see above Enter the subnet mask of the static IP address given to you by your service provider Virtual Circuits No of virtual circuits that can be set up 1 7 N ote Y ou must scroll down to the bottom of the page to reach the Virtual Circuit field and select a number from the dropdown list to identify a PVC The number 0 is reserved for the Basic Setup settings preconfigured for your provider Be sure to click Save Changes and then Write Settings to Flash and Reboot O nce you have set up multiple PVCs you can switch between them by s
3. LLC Quest 1 32 PPPoA LLC Quest 2 32 PPPoA VC MUX SBC 1 35 PPPoE LLC SBC 2 35 1483 Bridged IP LLC SBC 3 35 1483 Bridged IP LLC Sprint 1 35 PPPoA LLC Sprint 2 35 PPPoE LLC Verizon 1 35 PPPoE LLC Verizon 2 35 1483 Bridged IP LLC 0 0 0 8 8 8 8 0 0 8 GWI 0 35 1483 Bridged IP LLC 0 0 0 0 8 0 8 0 0 0 Service Provider Not Shown 35 PPPoE LLC If the settings for Service Provider Not Shown do not work try the settings for the company that provides local phone service in your area Appendix A DSL Internet Settings Tables 43 Other Service Providers VPI VCI Encapsulation Belgium ADSL Office 8 35 1483 Routed IP LLC Belgium Turboline 8 25 PPPoA LLC Denmark Cybercity Tiscali 0 235 PPPoA VC MUX France 1 8 25 PPPoE LLC France 2 8 67 PPPoALLC France 3 8 135 PPPoA VC MUX Iceland Islandssimi 0 35 PPPoA VC MUX Iceland Siminn 8 48 PPPoA VC MUX Italy 8 35 PPPoA VC MUX Netherlands MX Stream 8 48 PPPoA VC MUX Portugal 0 135 PPPoE LLC Saudi Arabia 1 0 23 PPPoE LLC Saudi Arabia 2 0 135 PPPoE LLC Saudi Arabia 3 O 33 1483 Bridged IP LLC Saudi Arabia 4 0 33 1483 Routed IP LLC Saudi Arabia 5 D 35 1483 Bridged IP LLC Saudi Arabia 6 D 35 1483 Routed IP LLC Spain Albura Tiscali 1 32 PPPoA VC MUX Spain Colt Telecom Ola 0 135 PPPoA V
4. ONBOOT yes BOOTPROTO static BROADCAST 172 16 31 255 IPADD R 172 16 16 55 NETMASK 255 25 240 0 NETWORK 172 16 16 0 Note If your computer won t always be on a network with working D NS at boot time set ONBOOT no If you don t RedHat 6 2 and possibly other versions might hang To activate the card by hand when you have attached your computer to the network at root run the command sbin ifup eth0 For SuSE Edit the file etc rc config search for the variables NETCONFIG NETDEV_0 and IFCONFIG_0 Set them as follows see the instructions in re config NETCONFIG _0 NETDEV_0 eth0 IFCONFIG_0 dhcpclient Reboot with this command sbin shutdown r now If you want to use a static IP address for example when setting up a virtual server page 24 or a D MZ page 27 consult the help file or documentation that came with your operating system For Debian Add this line to the file etc network interfaces face ethO inet dhcp Reboot with this command sbin shutdown r now If you want to use a static IP address for example when setting up a virtual server page 24 or a D MZ page 27 consult the help file or documentation that came with your operating system Now return to Establishing Communication on page 9 Appendix D Macintosh and Linux Users Configuring TCP IP Settings 53 Appendix E Troubleshooting O ur Technical Support staff is ready to help you with any questions you
5. be blank If you are using a static IP address In the Windows TCP IP Properties dialog box that displays both the D efault G ateway IP address and the DNS server IP address must match the LAN IP address of the X 5 See page 25 for an illustration of the Windows T CP IP Properties dialog box Macintosh users TCP IP instructions are on page 49 Linux users TCP IP instructions are on page 52 Appendix E Troubleshooting 55 e You have entered the proper VPI VCI and Encapsulation Mode settings for your D SL service provider Refer to the tables beginning on page 43 e You have typed your DSL Username and Password correctly e Your service provider s D SL connection is functioning properly by placing a call to customer support I type http 10 0 0 2 into my Web browser s address bar but the X5 s Network Password box won t open so I can t communicate with the X5 e If you are using a Macintosh or Linux computer your Internet settings may need adjustment turn to page 49 for instructions e Ifyou are using Mac OS X 10 3 and above renew your IP address Go to System Preferences N etwork Click the Configure button and then the Renew DHCP Lease button e If you are using a Windows computer perform a Release Renew operation For Windows 2000 XP From the desktop click Start All Programs Accessories Command Prompt Then type ipconfig all and press Enter In the subsequent dialog box ma
6. make changes to the ATM or TCP Status pages you can make changes to the PPP and WAN Status pages If your provider is using Bridged or Routed IP Encapsulation you may be instructed to perform a Release Renew operation to gain a new valid IP address To do so perform the following e Highlight Release in the pulldown menu and then click Save Changes e Highlight Renew in the same pulldown menu and then click 38 X5 ADSL Modem User s Manual 3 3 Performing System Administration Tasks To change system administration type settings click the Advanced Setup icon at the top of the main user interface page Under the Administration heading you will see items such as Admin Password and System Log For example you can e Change the Admin Password Type the new password then retype it for verification purposes N ote The password must be at least 8 characters If you change your password and then forget it your only recourse is to reset it to the default by performing a hardware system reset see page 40 e View System Log Click this button to view a log of system activity e Perform a Diagnostic Test The X5 s user interface uses a few basic buttons which are listed in the table below Button Function Save Changes Clicking this button initiates new settings and changes Write Settings to Clicking this button puts new settings and Flash and Reboot changes into effect and restarts the unit C
7. steps 1 Enter the subnet s IP address in the Destination field 2 Enter the matching subnet mask address in the N etmask field 3 Click the Specify IP button and enter the G ateway s IP address Tip If you need help determining the G ateway s IP address from the Command prompt of the computer acting as the G ateway type ipconfig all 4 Select Add from the dropdown list and then click Save Changes If you want to delete your entry and begin again click Reset When the Route T able page displays again you will see your new entry in the Manually Configured Routes table at the bottom of the page along with an ID number Should you ever want to remove an individual route table entry follow these steps 1 In the Destination and N etmask fields enter the IP address information for the entry that you want to remove Y ou do not have to enter the G ateway IP address 2 Select Delete from the dropdown list and then click Save Changes Chapter 2 Advanced Setup O ptions 33 2 10 Miscellaneous From the Advanced Setup page click the Miscellaneous Configuration button This page allows you to change your X5 configuration and set up an IG MP proxy for example or enable the X5 s PPP Half Bridge feature Z a eg ee ee ee ee eee wep ERa E i P eel Pind 34 X5 ADSL Modem User s Manual HTTP server access Default is Restricted LAN Choices are All WAN and LAN Restricted WAN and or LAN If rest
8. will not have any effect Default Gateway Normally you would not enter anything into the Default Gateway field You would do so only if you want to connect your modem to the Internet via a different G ateway Router or if your service provider has instructed you to change it PPP Point to Point Protocol PPP is the most widely used protocol for authenticating your connection to the Internet Should you change service providers you may need to change the data in these fields N ote These settings also appear on your Basic Settings page 20 X5 ADSL Modem Users Manual Username Supplied by your service provider Password Supplied by your service provider Service Name Optional supplied by your service provider Disconnect Time ADSL connection will be dropped after the ADSL line is idle for a certain amount of time measured in seconds Select 0 to ensure that you won t be disconnected MRU Maximum Receive Unit Largest physical packet size in bytes that a network can accept Any messages larger must be fragmented Default is 1492 MTU Maximum Transmission Unit Largest physical packet size in bytes that a network can send Any messages larger must be fragmented Default is 1492 MSS Maximum Segment Size Largest data segment in bytes allowed within each IP packet Default is 1432 Authentication PPP user authentication method Default is Auto you can sp
9. ADSL Modem USER S MANUAL XS NM NOTICE This document contains proprietary information protected by copyright and this Manual and all the accompanying hardware software and documentation are copyrighted No part of this document may be photocopied or reproduced by mechanical electronic or other means in any form The manufacturer does not warrant that the hardware will work properly in all environments and applications and makes no warranty or representation either expressed or implied with respect to the quality performance merchantability or fitness for a particular purpose of the software or documentation The manufacturer reserves the right to make changes to the hardware software and documentation without obligation to notify any person or organization of the revision or change All brand and product names are the trademarks of their respective owners Copyright 2004 All rights reserved Contents L INSTALLATION sssssssssssssssssasasasananan saans aaas ananas d 1 1 IMPORTANT BEFORE YOU BON 4 1 2 PACKAGE CONTENTS see 4 1 3 QUICK START INSTRUCTIONS x e ee e 5 1 4 USING PHONE FILTERS xs e eee 14 1 5 IF YOU NEED HELP eee ee 15 2 ADVANCED SETUP OPTI ONG sccccsccccnsnecnscneneenecenneaes 16 2 1 HOW TO USE THE ADVANCED OPTIONS xxe e e ee ee ee ee 16 2 2 WAN IST anp eH 17 2 3 LAN SETTINGS oaaae e annaa aa A adaa na Ea niad a 22 2 4 NAT FIREWALL eana 52322 CES aaar aA 23 2 5 VIR
10. B cable e HI phone cord e RJ 11 to wall jack adapter certain models only e CD with documentation and installation software e Warranty and Customer Support information on CD e Phone filter s certain models only If anything is missing or damaged contact Zoom s Customer Service or your retailer or distributor 4 X5 ADSL Modem Users Manual You Will Also Need e A Macintosh Linux or Windows 98 98SE 2000 Mel X P computer equipped with a Network Interface Card NIC ora Windows 98 98SE 2000 Me XP computer equipped with a USB port e A telephone wall jack to plug the X5 unit into The associated phone line must be DSL enabled 1 3 Quick Start Instructions Should I Use Ethernet or USB Depending on your operating system and preference follow the appropriate instructions below Windows users Y ou have the option of connecting the X5 to the Ethernet port or USB port of your computer If you have an Ethernet port we recommend that you use it If you would prefer to use the USB jack to connect to your PC check to be sure that the PC has a USB port available Macintosh and Linux users Y ou must use the Ethernet option To Connect using Ethernet 1 Macintosh and Linux Users Skip to Step 2 below Windows 98 98SE Me 2000 and XP Users You MUST install the software BEFORE connecting the hardware a Yourcomputer must be on Insert the supplied CD into your computer The CD should start automat
11. C MUX Internet Spain EresMas Retevision 8 35 PPPoA VC MUX Spain Telefonica 1 8 32 PPPoE LLC Spain Telefonica 2 Terra 8 32 1483 Routed IP LLC Spain Wanadoo 1 8 135 PPPoA VC MUX Spain Wanadoo 2 8 32 PPPoE LLC Spain Wanadoo 3 8 32 1483 Routed IP LLC Sweden Telenordia 8 35 PPPoE Sweden Telia 8 35 1483 Bridged IP LLC Switzerland 8 135 PPPoE LLC Turkey 1 8 35 PPPoE LLC Turkey 1 8 35 PPPoA VC MUX UK 1 0 38 PPPoA VC MUX UK 2 0 38 PPPoE LLC Venezuela CANTV O 33 1483 Routed IP LLC Vietnam 0 135 PPPoE LLC 44 X5 ADSL Modem User s Manual Appendix B Front and Back Panel Descriptions Back Panel The table below describes the X 5 s back panel jacks Port Description DSL Port to connect the unit to the ADSL telephone wall jack USB Port to connect the unit to the USB port of a computer 1 LAN port to connect the unit to an access point network hub network switch or Ethernet 10 100BaseT port of a computer Note The unit has four LAN ports 2 See above definition 3 See above definition 4 See above definition RESET Button to reset the unit to its system default settings POWER Port to connect the unit to the power adapter ON OFF Pushbutton switch to turn the unit on or off Front Panel The table below describes the X 5 s front panel lights Light Description PWR Lights when power switch on back panel is t
12. S Servers Only Auto Discovery User Configured User Configuration IP address of the prime DNS server IP address of the alternate DNS server 30 X5 ADSL Modem User s Manual e From the dropdown list select the option you want using the table above for reference e If your provider instructed you to select Use User Configured DNS Servers Only or Auto Discovery User Configured in the User Configuration field you need to type in the preferred and alternate D NS server IP addresses that your provider has given you 2 8 ADSL Configuration Normally you should not need or want to change your AD SL configuration Should your service provider instruct you to make changes however from the Advanced Setup page click the ADSL Configuration button to display the AD SL parameters mnm ide ep 5 9 gn SR a RH arag bt R apg bd eed NEE ari ee Hame gz Pei Wee re a be Reegel haa Trellis Enabled by default Handshake Protocol Default is Autosense G dmt first Wiring Selection Default is Tip Ring Bit Swapping Disabled by default Chapter 2 Advanced Setup O ptions 31 2 9 Route Table The X5 includes a routing table function for users who want to set up an additional network or networks residing on a different subnet than the X 5 Without a route table any computer residing on an additional subnet would be invisible to the modem The route table acts as a map fo
13. TUAL SERVER PORT FORWARDING xxx ex eee 24 2 0 DMZ areas A boinc teen ons 27 Ce EVER 20 2 8 ADSL CONFIGURATION ee eee 31 2 9 ROUTE N HHT 32 2 10 MISCELLANEOUS e aaa a eaaa daa ariede ortadan Ka 34 3 SYSTEM ADMI NI STRATI ON nsssnnsnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 36 3 1 MONITORING SYSTEM STATUS x e ee eee 36 3 2 MONITORING ADSL STATUS s ee ee e 37 3 3 PERFORMING SYSTEM ADMINISTRATION Take 39 3 4 RESETTING THE UNIT TO ITS DEFAULT SETTINGS xxx ex e e e e 40 3 5 UPDATING THE UNIT S FIRMWARE cccccccceeesecseeeseeeseneeansees 41 4 REMOVING THE X5 MODEM sccscsccseceensceeneceenenneneenes 42 APPENDIX A DSL INTERNET SETTINGS TABLES sss sss sss ss sss 43 APPENDIX B FRONT AND BACK PANEL DESCRIPTIONS aen 45 APPENDIX C ONLINE GAMING AND THE X5 sssss sss sss sss sss sss 46 APPENDIX D MACINTOSH AND LINUX USERS CONFIGURING TOP P SE N G Gas a aa aa a ai aaa aa a aaa aia aa 49 APPENDI X E TROUBLESHOOT I NG ssssssssssusnnnnnunununnnnnnnnnnnnn 54 APPENDIX F REGULATORY INFORMA ION ssssnnsnsnnnnnnnnnnnnnn 58 Installation 1 1 Important Before You Begin Before installing your X5 ADSL modem you must have DSL service enabled on your telephone line To do this you need to sign up with a DSL service provider 1 2 Package Contents In addition to these installation instructions your package includes the following items e X5 ADSL unit e Power adapter and power cord e Straight through Ethernet cable e US
14. User Defined Start Address Starting address of LAN IP address pool User Defined End Address Ending address of LAN IP address pool Lease Time Measured in days hours minutes seconds Default is 1 day After 24 hours lease expires if not renewed 22 X5 ADSL Modem Users Manual User Mode Default is Multi User 2 4 NAT Firewall The X5 s built in NAT Network Address Translation firewall provides a good level of protection from unauthorized access NAT keeps private a network s internal IP addresses and presents to the Internet one public IP address With NAT only one LAN user can use the public IP address NAT s more robust counterpart NAPT Network Address Port Translation allows specified LAN users to share the one public IP address Both NAPT and NAT are transparent to end users Your X5 s NAT firewall is enabled by default the default setting is dynamic N APT everything is automatic With dynamic NAPT anyone can use the public IP address that is the modem s WAN IP address You shouldn t need to change this setting However if your service provider instructs you to disable it or change it go to the Advanced Setup page and click the NAT button K fan ioe Lea es Lon Pee Ee Bhs bee beei wu t bei te ba ie kari eed Ti Bi heey a te e NAT Default is dynamic NAPT Options are NAPT NAT and Disable You should not need to cha
15. While holding in this button count to five and then release the button The unit s LIN K light will turn off and then it will blink slowly about once per second Y ou are now guaranteed that all system settings are set to the unit s factory defaults 40 X5 ADSL Modem User s Manual 3 5 Updating the Unit s Firmware To upgrade the X 5 s firmware click the Advanced Setup icon at the top of the main interface page and then follow these steps 1 You must first download the upgrade file for example from our web site or a floppy disk Save it under a filename with a dlf extension 2 Click the Firmware Update button and then click Image Download The unit will restart itself and switch into download mode 3 Click Browse and select the upgrade file A Click Upload The modem will restart itself when the upload is done The front panel LIN K light will go off during the rebooting process Then it will blink and finally remain on steady the process is now complete N ote This process may take up to a minute VERY IMPORTANT Do not tum off or unplug the X5 or your computer while you are upgrading the firmware or while the unit is in download mode 5 Close and re open your Web browser and resume your Internet session Chapter 3 System Administration 41 Removing the X5 Modem If you ever want to remove your ADSL modem for instance if you move your computer to a location without ADSL service
16. bout 15 12 X5 ADSL Modem User s Manual seconds If it doesn t go to the Troubleshooting Appendix on page 54 If the Encapsulation setting that you entered was either 1483 Bridged or 1483 Routed Y ou must check now to make sure that your IP Addressing is correctly set Go to Setting IP Addressing on page 13 Otherwise go to the Troubleshooting Appendix on page 54 6 Goto your Web Browser i e Internet Explorer or Netscape Navigator and try to connect to a familiar Web address 7 If you connect successfully your installation is complete and you re ready to browse the web If you do not connect successfully continue with Step 9 below 8 Go back to the table on page 43 Appendix A and enter the next most frequently used settings those labeled 2 if you just entered 1 or 3 if you just entered 2 Click Save Changes Write Settings to Flash and Reboot and Confirm Once the process is complete the X5 s LINK light should remain on steady this should take about 15 seconds Remember if you are entering either 1483 Bridged or 1483 Routed for your Encapsulation setting you must check now to make sure that your IP Addressing is correctly set if you haven t already done so See Setting IP Addressing below If there are no more settings shown for your service provider and you cannot connect go to the Troubleshooting Appendix on page 54 9 Now jump back to Step 6 Setting IP Addressing If the Encapsulati
17. d Password in lower case letters User Name admin Password zoomadsl the I is a lower case letter not the number 1 Note This User Name and Network Password are different from the ones that your service provider may have given you They provide an added level of security that protects your X De settings These can be changed later if you would prefer to choose them yourself The Basic Setup page should display reem Sg La LE A LE a NS PA Baia ARMA RMA KHAKE RR Ra M Hi K Dh el Pid F an You need to fill in at least three of these boxes VPI VCI and E ncapsulation Y our service provider may have given you these settings although most do not If you have them it will make installation a little faster and easier but don t worry if you don t have them We ll tell you how to figure them out 10 X5 ADSL Modem User s Manual If Your Service Provider Gave You VPI VCI and Encapsulation Settings Most Users Will Not Have These 1 If you have this information VPI VCI and Encapsulation enter it now in the appropriate boxes If you are using PPP your service provider should also have given you a usemame usually your email address or the characters preceding the sign in your email address and a password These are NOT the username and password that you used to get into the Basic Setup menu If you cannot remember or cannot find your username and password call your service prov
18. dicating the progression of the installation typically no user action is necessary If you are using Windows XP however you may be required to click N ext 4 D epending on your operating system you may see a Hardware Installation disclaimer box or a Digital Signature N ot Found dialog box Y ou can safely ignore these messages and click Yes or Continue Anyway Windows XP Users If prompted to do so click Finish When the modem s startup sequence is complete the LINK light changes from blinking to solid Continue below with Configuring Internet Explorer Configuring Internet Explorer Y our browser needs to be set up for a network connection not a dial up connection The instructions below are for Internet Explorer If you are using a different browser set it up now to use a network connection Internet Explorer 5 x or later 1 onge desktop right click the Intemet Explorer icon and select Properties If you cannot access Internet Explorer Windows X D users From the desktop click Start Control Panel Network and Intemet Options and then click the Intemet Options icon Windows 98 Me 2000 users From the desktop click Start Settings Control Panel and then click the Intemet Options icon 8 X5 ADSL Modem Users Manual In the Intemet Properties dialog box click the Connections tab On the Connections tab click Setup In the Intemet Connection Wizard dialog box select I want to set up my Intemet co
19. e provider Now that your modem is installed and appropriate filters are attached you re done Enjoy using the X 5 The remainder of this manual contains information intended for users looking for expanded capabilities or for future reference for example there are chapters on Advanced Setup Options and System Administration Refer to the Table of Contents for guidance 14 X5 ADSL Modem Users Manual 1 5 If You Need Help If you have hardware installation problems our T echnical Support Staff will be happy to assist you Windows Users Please see the Customer Support portion of the CD for contact information You may also want to refer to the Frequently Asked Questions on the CD Macintosh and Linux Users Y ou will find Customer Support information and D ocumentation in Adobe PDF format in the appropriately named folders in the CD RO M s directory If you have DSL service problems you should contact your DSL service provider From time to time Zoom may release improved firmware This is available at www zoom com along with upgrade instructions We recommend that you check this site periodically for updates Chapter 1 Installation Instructions 15 Advanced Setup Options In addition to its basic setup options the X5 unit includes options for specialized or advanced settings If you are like most users you will not need these options The X5 is designed so that the basic setup settings are sufficie
20. ecify CHAP or PAP only Automatic Reconnect Enabled by default Uncheck this box if you do not want to be reconnected automatically if the ADSL connection is terminated unexpectedly You must enter your PPP Username and Password before making changes to these fields otherwise they will not take effect DHCP Dynamic Host Configuration Protocol DHCP is disabled by default Typically you should not need to change your D HCP setting Do so only if your service provider requests it DHCP client enable Check this box only if instructed to by your service provider Host Name If necessary supplied by your service provider Chapter 2 Advanced Setup O ptions 21 2 3 LAN Settings By modifying your LAN ADSL setup and DHCP settings you can limit the number of D HCP addresses assigned by the X 5 To change your settings from the Advanced Setup page click the LAN Settings button LAN IP Address X5 s IP address Default is 10 0 0 2 Subnet Mask X5 s subnet mask address Default is 255 255 255 0 DHCP Server Enabled by default DHCP Address The DHCP Address Pool is based on the X5 s LAN Pool Selection IP address plus 12 IP addresses for ex if you are using the X5 s default LAN IP address of 10 0 0 2 the DHCP Address Pool would be 10 0 0 4 10 0 0 15 Default is System Allocated A pool of 253 max user defined addresses is optional
21. ed to Configuring Internet Explorer on page 8 To Connect Using USB You must install the USB software on your Windows computer before connecting the hardware 2 a Insert the supplied CD into your computer The CD should start automatically and the Main Menu should open If the CD does not start automatically from the desktop go to Start select Run and then type D setup exe where D is the letter of your CD ROM drive Click the ADSL Modem Installation Wizard button and if prompted the USB option The software installation proceeds automatically When the process is complete the Main Menu minimizes Y ou can click on the Zoom icon to return to the menu at any time Connect the X5 a Plug the included power adapter into a power strip or wall outlet and then into the X5 s POWER jack b Tum the unit on by pushing the ON OFF switch in The PWR light on the unit s front panel should turn on If it doesn t make sure that there is power at the power strip or wall outlet where you plugged in your power adapter Chapter 1 Installation Instructions 7 C Plug one end of the supplied phone cord into the unit s DSL jack and the other end into the AD SL wall jack d Plug one end of the USB cable into the modem s USB jack and the other end into your computer s USB port 3 After a few seconds the unit s front panel LIN K light should start to blink N ote Y ou may see a Found N ew Hardware box in
22. electing a different number from the Virtual Circuit dropdown list and clicking Save Changes and Writing Settings to Flash and Reboot ATM ATM or Asynchronous Transfer Mode allows you to change the way in which your data is sent over the Internet ATM Service Category Default is UBR Unspecified Bit Rate CBR Constant Bit Rate is optional You can only use CBR if you have arranged to do so with your provider Bandwidth Default is 0 which equals UBR Specifying bandwidth is only possible with CBR Chapter 2 Advanced Setup O ptions 19 Encapsulation The Encapsulation mode like the VPI and VCI numbers is specified by your service provider see Permanent VC Settings page 19 Encapsulation This mode is supplied by your service provider for reference tables see page 43 Bridge The Bridge option is disabled by default You should enable it only if your service provider instructs you to IGMP Internet Group Management Protocol IGMP is the Internet standard for IP multicasting or broadcasting a message to many recipients simultaneously Y our choices are enabled or disabled the default is disabled IMPORTANT Before enabling IG MP navigate to the Advanced Setup page click Misc Configuration select Enabled in the IGMP Proxy dropdown list and click Save Changes and Write Settings to Flash and Reboot If you don t perform this step first enabling IG MP on this page
23. ent See Warranty flyer for repair or warranty information It shall be unlawful for any person within the United States to use a computer or other electronic device to send any message via a telephone facsimile unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business other entity or individual sending the message and the telephone number of the sending machine or of such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges Telephone facsimile machines manufactured on and after D ecember 20 1992 must clearly mark such identifying information on each transmitted message Facsimile modem boards manufactured on and after December 13 1995 must comply with the requirements of this section 58 X5 ADSL Modem Users Manual This equipment cannot be used on public coin phone service provided by the telephone company Connection to Party Line Service is subject to state tariffs Contact your state public utility commission public service commission or corporation commission for more information U S FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limi
24. hanges do not become effective until unit is restarted Help Clicking the Help icon at the top of any page displays context sensitive help Note We strongly recommend that you change the administrator password to safeguard the security of your network Chapter 3 System Administration 39 3 4 Resetting the Unit to Its Default Settings If you have changed the system settings on your XD unit and want to restore them to the factory default settings you can do so in one of two ways Y ou can perform a software reset or a hard reset Note The unit s default IP address is http 10 0 0 2 If you can open your Web browser and access your X 5 s user interface initiate a software reset e From the Advanced Setup page under Administration click Reset to Default Y ou will be prompted to click the Write Settings to Flash and Reboot button O nce this process is complete your unit is reset to its factory settings Click on any of the icons at the top of page to continue ee de sien Weder Tor FSara meint p r rezis TET Ba podi Har gee pa pa 6 9 Paie pe LAH be Oe Fake pa LHH ee an cee ee ma LI RPA TRT g ee EJ BIR Va R BTL H IER 159 lt M TE Et LEE EC Re Dy ZN H FI R RE Era H ie N K YM Zd Bs L F RAR wd Eet j If you lose your link to the unit and cannot communicate with it via the Web browser initiate a hard reset e Using a paper clip press the RESET button on the unit s back panel
25. his is the fixed IP address of the computer or device to which the virtual server is passing data Click Add This Setting in this case there is no Save Changes button and then click Write Settings to Flash and Reboot 26 X5 ADSL Modem User s Manual IMPORTANT Outside users who want to access the X 5 s virtual server need to use the X 5 s WAN IP address supplied by your Internet Service Provider or ISP not the LAN IP address If you don t know the WAN IP address you can find it by clicking the System Status icon at the top of the X5 s main interface page and scrolling down to the WAN Status section Note To test the port forwarding feature you must use another person s dial up or Internet connection so that you are accessing the virtual server from outside the network 2 6 DMZ In certain instances you may want to give outside users unrestricted access from the Internet to one computer on your LAN For example you may want to use an application such as NetMeeting that uses dynamic ports Or you may want to use the computer to play games over the Internet and you want others to be able to initiate games with you Because of the X 5 s firewall without a DMZ you would always have to be the one to initiate a game A DMZ configuration bypasses the modem s NAT firewall and allows the computer to accept all incoming packets CAUTION Use the DMZ feature with the utmost care It exposes the D MZ computer s ent
26. ically and the Main Menu should open If the CD does not start automatically From the desktop go to Start select Run and then type D setup exe where D is the letter of your CD ROM drive Chapter 1 Installation Instructions 5 Click the ADSL Modem Installation Wizard button and then click the Ethemet option The software installation proceeds automatically When the process is complete you will be prompted to click Finish Y our computer will shut down so you can connect the hardware Connect the X5 Your computer should be shut down a b Plug one end of the supplied phone cord into the unit s DSL jack and the other end into the AD SL wall jack Plug one end of the straight through Ethernet 10BaseT cable into one of the modems LAN ports 1 2 3 or 4 and plug the other end into your computer s Ethernet port You can also use the LAN ports to connect an access point switch or hub Plug the power adapter into a power strip or wall outlet and then into the X 5 s POWER jack Tum the unit on by pushing the ON OFF switch in The PWR light on the unit s front panel should turn on If it doesn t make sure that there is power at the power strip or wall outlet where you plugged in your power adapter X5 ADSL Modem User s Manual 3 After a few seconds the unit s front panel LIN K light should start to blink When the LIN K light changes from blinking to solid turn your computer back on and proce
27. ider and tell them you have misplaced your username and password Then enter them as well O therwise leave these boxes empty Do not change the information in any other boxes at this time Click Save Changes If the Encapsulation setting that you entered was either PPPoE or PPPoA Click Write Settings to Flash and Reboot and Confirm O nce the process is complete the X 5 s LIN K light should remain on steady this should take about 15 seconds If it doesn t go to the Troubleshooting Appendix on page 54 If the Encapsulation setting that you entered was either 1483 Bridged or 1483 Routed Y ou must check now to make sure that your IP Addressing is correctly set See Setting IP Addressing on page 13 Go to your Web Browser i e Internet Explorer or Netscape Navigator and try to connect to a familiar Web address If you connect successfully your installation is complete and you re ready to browse the web If you do not connect successfully refer to the Troubleshooting Appendix on page 54 Chapter 1 Installation Instructions 11 If You DO NOT Have VPI VCI and Encapsulation Settings from Your Service Provider M ost Users If you do not have the settings the tables beginning on page 43 show the settings for the most commonly encountered service providers in the US and many other countries Unfortunately many of these service providers use different settings in different areas so you may have to
28. ire contents to the Internet there is no firewall protection whatsoever To enable the X5 s D MZ feature follow these steps 1 You need to specify the DMZ Host IP address To obtain this address navigate to the LAN Settings page by returning to the Advanced Setup page and clicking the LAN Settings button You ll see the defined starting and ending LAN IP address range for example 10 0 0 4 and 10 0 0 15 Your DMZ Host IP Address should be a static IP address outside of this range say 10 0 0 16 Chapter 2 Advanced Setup O ptions 27 To set this static IP address go to Start Settings Network and Dial up Connections Right click Local Area Connection and select Properties Click the Install button Select the Intemet Protocol TCP IP option and click Properties Lre Freizeit 1LP UPT Pee Hal Serey Toone eng Kieler M 1 pan rate pen e Ua erp Ce C L kp 1 0 ee T h Ka 1o Te qd oop T Pap F iim matric T Ui fetteg F Map L Tn 9 3 ik Dini pink T 1 0 2 YT Ur ha Policeman Die Mia Md prd Saal ac SL e a ss Note These TCP IP instructions and screenshot are typical of a computer using Windows 2000 or XP if you are using Windows 98 or Me your procedure may differ slightly If you are a Macintosh or Linux user and need help with your TCP IP settings turn to page 49 a Click the radio buttons Use the following IP address and Use the following DNS server addresses
29. ke sure the NIC adapter is highlighted in the dropdown list click Renew and then click Release Then type 10 0 0 2 into your browser s address bar and the Network Password box should display For Windows 95 98 Me From the desktop click Start Run type winipcfg and click OK In the subsequent dialog box make sure the NIC adapter is highlighted in the dropdown list click Renew and then click Release Then type 10 0 02 into your browser s address bar and the Network Password box should display Why do I hear static or noise when I m using my telephone If that phone does not have its own filter you may hear static or high pitched noise if you make a phone call while your AD SL 56 X5 ADSL Modem User s Manual modem is on A filter also prevents a phone from interfering with or dropping your D SL connection I accidentally unplugged the USB cable while using my modem This resulted in a general protection fault GPF error message What should I do You must plug the modem back in and restart your computer to rectify this problem Appendix E Troubleshooting 57 Appendix F Regulatory Information U S FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA The unit bears a label on the back which contains among other information a product identifier in the format USAAAEQ TXXXX If requested this number must be provided to the telephone compa
30. may have about your DSL modem or Internet connection options You may however find an easy solution to your problem by referring to these troubleshooting tips You should also refer to the Frequently Asked Q uestions FAQ s on the CD click on Customer Support and visit our website for the latest tips www zoom com I installed the software and connected the X5 modem to my phone line but I cannot connect to the Intemet If the X5 s LINK light continually blinks and does not stay solidly lit make sure that e The RJ 11 phone cord is firmly plugged into the wall jack and the ADSL port on the back of the X5 nt the PHONE port e The RJ 11 phone cord is connected to a D SL enabled phone jack You cannot use a standard telephone jack for D SL service unless your service provider has activated it for D SL e Your RJ 11 phone cord may be defective Replace the phone cord with a known good one e Your Ethernet or USB connections are okay Check that the correct X 5 front panel light is lit LAN or USB This will confirm that the connection is good e You have installed phone filters on all the phones and fax machines using the same D SL line as the X 5 These devices can produce noise and interfere with your D SL connection e You may have inadvertently changed your X 5 s DSL configuration values If you think this may be the case using a paper clip press the RESET button on the X5 s back panel While holding in this button c
31. mpliance information is located on the CD 59 Appendix F Regulatory Information 2154 A 27321 2004
32. n to page 49 a Click the radio buttons Use the following IP address and Use the following DNS server addresses b Fill in the Properties dialog box by entering the following addresses IMPORTANT Y ou must complete all four fields IP address 10 0 0 16 Subnet mask 255 255 255 0 Default gateway X5 s LAN IP address 10 0 0 2 Preferred DNS server 10 0 0 2 C Click OK Chapter 2 Advanced Setup O ptions 25 2 Navigate back to the X Ns Advanced Setup page and click the Virtual Server button R I Pe es jei p T THT Pina baz ea Virus Server Coollgurathon mI Lafe kamit rii ec par eat o_o EH DSSS LS HS z a Tee iet frz pea bes ceed pre tee eed erie Er ora Rr be Le eg rira CL Rea bebe re Bwm Ke Lotte sten ID The ID number is a convenient way to refer to a particular computer Public Port Inbound port from the Internet Private Port Inbound port from the modem to the LAN Port Type Default is TCP UDP is optional Host IP Address IP address of the host computer i e on the LAN side Select an ID number that you want to associate with this computer 1 for example In this example the public and private port numbers are the same 21 Enter 21 in the Public Port and Private Port fields Select the Port Type For FTP it is TCP which is the default Enter the Host IP Address T
33. nge this setting unless advised to do so by your provider Warning If you select Disable all your modem s firewall capabilities are turned off Session Name Only applicable to NAT and NAPT user definable name to differentiate between different NAT sessions different PPP sessions and different PVCs Chapter 2 Advanced Setup O ptions 23 Users IP IP address of the client computer you want to add Action Choices are Add or Delete 2 5 Virtual Server Port Forwarding If you need to allow outside users access to a computer or computers on your LAN for example if you are hosting an Internet game you have to open up an X5 s inbound port A port is an endpoint to a logical connection The port number identifies the logical channel being used for instance port 21 is associated with FTP File Transport Protocol If a port is not opened the X5 will block and discard the packets One way to open up a port is to implement a virtual server sometimes referred to as port forwarding N ote that one virtual server entry opens up one port It is possible to open multiple ports for a maximum of 20 but you have to configure a virtual server entry for each one individually In other cases you might want to have all ports open and for this you need to set up a Demilitarized Zone D MZ see page 27 for instructions on configuring a D MZ An example will help to illustrate how to set up a
34. nnection manually or I want to connect through a local area network LAN and click N ext In the Setting up your Intemet connection dialog box change the selection to I connect through a local area network LAN and click N ext In the Local area network Intemet configuration dialog box uncheck the box Automatic discovery of proxy server Then click N ext A dialog box asks if you want to set up an email account Click No and then N ext When the configuration process is done you will see a Completing the Intemet Connection Wizard dialog box Be sure to uncheck the box that says To connect to the Intemet immediately select this box Then click Finish If Internet Explorer is open close it Macintosh and Linux users go to the TCP IP Settings Appendix on page 49 All other users continue below Establishing Communication 1 You should have a Zoom icon on your desktop that looks like this Double click it to display the N etwork Password dialog box If you do not have an icon like the one shown above on your desktop open your Web browser type http 10 0 0 2 and press Enter or Retum to display the N etwork Password box Chapter 1 Installation Instructions 9 Tip If the N etwork Password box doesn t display perform the following in this order Recheck all connections restart the modem and computer perform a hard reset see page 40 Type the following User Name an
35. nt ID field Note If you want to use a static IP address for example if you were setting up a virtual server page 24 or a D MZ page 27 you would highlight Manually from the Configure list and then enter the static IP address subnet mask etc Appendix D Macintosh and Linux Users Configuring TCP IP Settings 51 E BP F iiam AH ee B eis eee Derme er ere i F ae ieee be ve bar aa ve m ere ere 7 Close the TCP IP dialog box You will be asked if you want to save the changes Click Save 8 Now retum to Establishing Communication on page 9 Linux TCP IP Settings The instructions for setting up boot time D HCP vary dramatically by distribution so you may want to refer to your particular version s documentation Note If you have more than one network card installed you will need to pick distinct Ethernet identifiers for each eth0 eth1 eth2 etc If you select an identifier other than eth0 for your ADSL modem use that identifier throughout For RedHat Edit or create etc sysconfig network scripts ifcfg eth0 so that it contains the following three lines DEVICE eth0 ONBOOT yes BOOTPROTO dhcp If you want to use a static IP address for example if you were setting up a virtual server page 24 or a D MZ page 27 you would edit or create etc sysconfig network scripts ifcfg ethO so that it contains the following lines 52 X5 ADSL Modem User s Manual DEVICE eth0
36. nt for most users This chapter is applicable only if you need to perform sophisticated tasks 2 1 How to Use the Advanced Options All the Advanced Configuration settings are accessible from the Advanced Setup page Click its icon at the top of the X5 s main interface page If you have exited from the X5 and have forgotten how to establish communication with it refer to page 8 a UR KH bisi 9 0 2 Oth Pren aar y A Me Tee 55552 Kl fH 16 X5 ADSL Modem User s Manual IMPORTANT Every time you make changes to an Advanced Setup page you must click the Save Changes button and then the Write Settings to Flash and Reboot button A Confirm page displays click the button to complete the process If not any changes will be lost when you navigate to another page ee taaz aree Cf be hiiri bl hg a pig 2 2 WAN Settings The WAN Settings page contains information pertaining to your Wide Area Network WAN ADSL setup and how you access the Internet From the Advanced Setup page click the WAN Settings button A screen displays with several fields to fill in For each field or category we have included a table for reference Note Any settings entered in the Basic Setup page will be reflected in the WAN Settings page Chapter 2 Advanced Setup O ptions 17 h e e e BIR Ft tes LL Lega Bicknell Dd DRE lad Devs LA U wa ML ee La ra re z zl F slw
37. ny This equipment uses the following standard jack types for network connection RJ11C This equipment contains an FCC compliant modular jack It is designed to be connected to the telephone network or premises wiring using compatible modular plugs and cabling which comply with the requirements of FCC Part 68 rules The Ringer Equivalence Number or REN is used to determine the number of devices which may be connected to the telephone line An excessive REN may cause the equipment to not ring in response to an incoming call In most areas the sum of the RENs of all equipment on aline should not exceed five 5 0 In the unlikely event that this equipment causes harm to the telephone network the telephone company can temporarily disconnect your service The telephone company will try to warn you in advance of any such disconnection but if advance notice isn t practical it may disconnect the service first and notify you as soon as possible afterwards In the event such a disconnection is deemed necessary you will be advised of your right to file a complaint with the FCC From time to time the telephone company may make changes in its facilities equipment or operations which could affect the operation of this equipment If this occurs the telephone company is required to provide you with advance notice so you can make the modifications necessary to obtain uninterrupted service There are no user serviceable components within this equipm
38. nything into the DHCP Client ID field LCE kuss bmm Ea em be a aye Y Treh Pree Rere T petn ae p DSatasr 9 SI Cek rte ae m Kroas erger rhage TLA Click Apply N ow or Save if prompted and close the N etwork pane Note If you want to use a static IP address for example if you were setting up a virtual server page 24 or a D MZ page 27 you would highlight Manually in the Configure menu and then enter the static IP address subnet mask etc For Mac OSX you re done with your network settings Now return to Establishing Communication on page 9 For Mac OS 7 6 1 9 2 2 and Above but notO S X From the Apple menu choose Control Panels and then TCP IP to display the TCP IP dialog box you will use this dialog box in Step 6 2 On the main toolbar from the File menu choose Configurations 50 X5 ADSL Modem User s Manual 3 In the Configurations dialog box click Duplicate 4 The Duplicate Configuration dialog box appears Type a name such as Zoom ADSL Modem and click OK Duplicate detawit az Cancer CS b The Configurations dialog box appears again Highlight your new configuration in our example Zoom ADSL Modem and click Make Active ame cei gurl Haii TC ae L sn Less esst 2 H Ca In the TCP IP dialog box under Connect via select Ethemet Under Configure select Using DH CP Server Do not enter anything in the DHCP Clie
39. on setting that you entered on the Basic Setup menu was either 1483 Bridged or 1483 Routed the X 5 can be set for DHCP also known as a dynamic IP address or for a static IP address Most D SL service providers use D HCP There is typically an extra charge for a static IP address and you normally have to make a special request to get one Chapter 1 Installation Instructions 13 1 Go to the X5 s Advanced Settings page and click WAN Settings 2 Toset the X5 for DH CP select the DHCP client enable box Leave the Host N ame field blank To Set the X5 for Static IP Addressing enter the static IP address and subnet mask assigned to you by your service provider 4 Donat change any other fields D Click Save Changes then Write Settings to Flash and Reboot and finally Confirm D Retum to the Basic Setup menu by clicking the Basic Setup icon at the top of the X5 s page and resume where you left off either Step 4 on page 11 or Step 6 on page 13 1 4 Using Phone Filters You should use a filter with each device phone fax machine analog modem etc that is sharing the D SL enabled line because this prevents the device from receiving noise when the D SL modem is on For all other devices on the D SL enabled line plug the device s phone cord into the filters PHONE end and plug the filter s LINE end into the wall jack Some X 5 models come with filters and more can be purchased from a retailer or servic
40. ount to five and then release the 54 X5 ADSL Modem User s Manual button The front panel LIN K light will turn off and then blink slowly about once per second Y ou are now guaranteed that all system settings are restored to the unit s factory defaults N ote If you had changed your VPI VCI or encapsulation settings since purchasing the X 5 you need to re enter this information refer to 8 if you need help e The X5 s ADSL Handshake Protocol setting may need to be changed The X5 uses a MultiMode setting to automatically connect to most types of DSL service providers equipment You may want to try forcing the different protocols to try to connect In the Advanced Setup page click AD SL Configuration to view the Handshake Protocol One at a time try each of the other settings clicking Save Changes and Reboot If the X5 s LINK light is solidly lit but you can t connect to the Internet make sure that e Your computer s TCP IP properties are correct Windows users Go to Start Settings N etwork and Dial up Connections Right click Local Area Connection select Properties highlight your NIC card s TCP IP entry and click Properties If you are using D HCP dynamic IP addressing In the Windows TCP IP Properties dialog box that displays make sure that Obtain an IP address automatically and Obtain a DNS server address automatically are selected All other fields should
41. ports 70 to 80 That is the next entry would be Public Port 10071 Private Port 10071 Port Type T CP Host IP Address 10 0 0 50 and so on until you have entered 10080 Don t forget to click Add This Setting each time C When you have entered all 11 entries click Write Settings to Flash and Reboot and then Confirm Important O nce you are done you must run the PlayStation installation using the PS2 CD Follow the prompts Then you must perform these steps 1 Load the PS2 Network Adapter Start up Disc that was supplied with the PS2 network adapter Appendix C O nline Gaming and the X5 47 Gn AUN 8 9 Select Get Connected Select Advanced Options Select E dit N etwork Configuration Select the memory card where you have saved your network configuration and select your network configuration profile Select DHCP set it to No and fill out these fields IP address 10 0 0 50 Subnet mask 255 255 255 0 Gateway 10 0 0 2 Set DNS to No and fill out these fields Primary DN S 10 0 0 2 Secondary DN S 10 0 0 2 Save under a different profile name Select Save all changes and run the diagnostic test When running a network game please select the new profile Note Some online games require that you open up other specific ports in your computer s firewall Y our game manual should list which ports must be opened If you need additional guidance opening up ports please refer to the Virtual Server Port Forwa
42. r the modem so that it directs traffic to the correct subnet location To access the route table function click the Route T able button at the top of the Advanced Setup page Y ou will see at least three route table entries These entries are automatically displayed once you connect the X5 Under Destination you will see the IP address of the X 5 s LAN interface for example 10 0 0 0 the IP address of the local loopback test 127 0 0 1 and the IP address of the WAN interface for example 192 168 1 1 Under N etmask you will see the corresponding subnet masks for these three Destinations Under Gateway you will see the corresponding Gateway IP addresses The Interface field denotes the type of interface for example brO denotes Ethernet Jo denotes loopback and ppp1 denotes PPP WAN TARF man HIEL BH Hib Hp el Mant Li iN bi Midi dhe m r Sisi RAR Fe pn 32 X5 ADSL Modem User s Manual Destination IP address of the subnet Netmask Subnet mask address that corresponds to the Destination s IP address Gateway IP address of the Gateway that is on the same subnet as the modem Specify IP Choices are enter a static IP address or select an Select Interface interface type from a dropdown list As you add entries to the Route Table the X5 automatically assigns sequential ID numbers To manually configure entries for your X Die Route Table follow these
43. rding section of this manual on page 24 48 X5 ADSL Modem Users Manual Appendix D Macintosh and Linux Users Configuring TCP IP Settings If you are using the Linux operating system or if you are using a Macintosh computer you must ensure that your computer s network or TCP IP settings are configured correctly O therwise you will not be able to connect to the Internet Windows automatically configures your network settings so you don t have to perform this task Linux users Turn to page 52 Macintosh users Continue below Macintosh TCP IP Settings Depending on your Mac OS the directions to configure your Macintosh s network settings will differ For OS X follow the instructions below Otherwise go to page 50 ForMacOSX 1 From the Dock choose System Preferences and then Network The N etwork pane appears 2 From the Location drop down list box select N ew Location In the box type a name of your choosing such as Zoom ADSL Modem and click OK Nama your nem Io aisan Toom ADSL Modem AL 16551 aime compen xd ce SO TE Test T Kei anng ra fe ARY erra sika gstrataag a poster cma ED 3 Under the Configure drop down tab choose Built in Ethemet or E themet Appendix D Macintosh and Linux Users Configuring TCP IP Settings 49 4 Make sure that the TCP IP tab is foremost Make sure that Using DHCP is highlighted in its Configure dropdown list box Do not enter a
44. ricting WAN access be sure to fill in the IP address and subnet mask address of the device that is communicating in from the Internet HTTP server port Port number to use for Web access for ex if you change it to 1001 the modem s HTTP server address on either side would be http 10 0 0 2 1001 FTP server Disabled by default Enabling this feature is useful strictly for Technical Support diagnostics DHCP Relay Disabled by default Enabling this feature forces all local PCs DHCP requests to be forwarded to the WAN DHCP server Important Be sure to disable the LAN DHCP server navigate back to the Advanced Setup page and LAN Settings to do so see page 22 for instructions DHCP Target IP IP address of the device that you want to function as the DHCP server IGMP Proxy Disabled by default Select enable then navigate back to the Advanced Setup page and WAN Settings to set up your IGMP proxy See page 20 for instructions PPP reconnect on WAN access Disabled by default Enabling this feature ensures that the PPP session is automatically established when a packet is ready to be transferred over to the WAN PPP Half Bridge Disabled by default Enabling this feature forces the DHCP server to duplicate the X5 s WAN IP address to one local client computer thus only one computer on the LAN can access the Internet at a time Chapter 2 Advanced Setup O ptions 35 Sys
45. t plug into the Communicator module 3 Activate your X box Live account The X box Live CD should still be in your X box We recommend that you watch a video that explains the installation process Select Xbox Live from the menu Then from the Dashboard select Xbox Live and follow the prompts N ote Y ou will need your subscription code to activate your account this number is located on the CD s sleeve If you require more detailed instructions please refer to your X box Live documentation That s it Load one of the demo games included on your X box Live CD or use any other X box Live enabled game to begin international online gaming Using Your X5 with PlayStation 2 You should have already completed the Quick Start Instructions on page 5 46 X5 ADSL Modem User s Manual Note You must plug the PlayStation unit into a computer to configure it and you must use the X 5 s Ethernet option Be sure to enter the login Username and Password supplied by your ISP on the X Die Basic Setup page 1 Navigate to the Advanced Setup page and click the Virtual Server button On the Virtual Server page you need to specify 11 entries one at a time Tip If you are unfamiliar with setting up a virtual server please refer to page 24 of this manual a Fill out the following fields Public Port 10070 Private Port 10070 Port Type T CP Host IP Address 10 0 0 50 and then click Add This Setting b You have to perform this task for
46. tem Administration Using a computer attached to the X5 and a Web based browser such as Netscape Communicator or Internet Explorer you can administer your X5 unit and monitor your ADSL connection Remember If you are using an access point ora network hub you can administer your X5 from any of the computers that are connected to the access point or hub 3 1 Monitoring System Status If you want to check the overall system status click the System Status icon at the top of the X 5 s main interface page If you have exited from the X 5 and have forgotten how to establish communication with it refer to page 8 36 X5 ADSL Modem User s Manual 3 2 Monitoring ADSL Status If you want to check the status of your AD SL connection click the ADSL Status icon at the top of the X5 s main interface page LISER fe Ce ger eg eg m From here you can verify whether your AD SL connection is active or not ADSL Line State Status will read SHOWTIME You can also monitor related AD SL parameters for example how fast the X5 is transferring data If you want to review other network settings click the Advanced Setup icon at the top of the main interface page Chapter 3 System Administration 37 Under Status you will see WAN Status ATM Status PPP Status TCP Status and MAC Table Status buttons Clicking any of these buttons displays pertinent information N ote You can t
47. try more than one setting to find the right one for your area as explained below 1 Go to the Table on page 43 Appendix A and find your service provider on the list If you are in the US and your service provider is not on the list follow the instructions using the settings for Service Provider N ot Shown at the bottom of the table There may be more than one setting shown for your service provider The numbers after the service provider s name indicate the most often used setting with a 1 the next with a 2 and so on Enter the most used setting 1 for your service provider in the appropriate boxes in the Basic Setup menu shown on page 10 If you are using PPP your service provider should have given you a usemame usually your email address or the characters preceding the sign in your email address and a password These are NOT the username and password that you used to get into the Basic Setup menu If you cannot remember or cannot find your username and password call your service provider and tell them you have misplaced your username and password Then enter them as well O therwise leave these boxes empty Do not change the information in any other boxes at this time Click Save Changes If the Encapsulation setting that you entered was either PPPoE or PPPoA Click Write Settings to Flash and Reboot and Confirm O nce the process is complete the X 5 s LIN K light should remain on steady this should take a
48. ts are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Declaration of Conformity The manufacturer declares under sole responsibility that this equipment is compliant to Directive 1999 5 EC R amp TTE Directive via the following Directive Standard Test Report 73 23 EEC Low EN 60950 2000 electrical safety Voltage IEC 60950 3 d 1999 89 336 EEC EMC EN 300 386 v1 3 1 EMC emissions EN 55022 1998 This product is CE Marked Electrostatic Discharge Statement The unit may require resetting after a severe electrostatic discharge event Additional co
49. urned on LINK Blinks when unit is performing its startup sequence stays on solid when unit is connected to the ADSL line LAN 1 Lights when LAN port 1 connection is established blinks when data is being transferred LAN 2 Lights when LAN connection 2 is established blinks when data is being transferred LAN 3 Lights when LAN port connection 3 is active blinks when data is being transferred LAN 4 Lights when LAN connection 4 is established blinks when data is being transferred Appendix B Front and Back Panel Descriptions 45 Appendix C Online Gaming and the X5 Using Your X5 with Xbox Live You should have already completed the Quick Start Instructions on page 5 No special settings are required to use X box Live just be sure to enter the login Username and Password supplied by your ISP on the X5 s Basic Setup page O nce installation is complete follow these steps 1 Update the X box Dashboard Make sure you have your X box Live Starter K it at hand Insert the X box Live CD into your Xbox Once the upgrade is complete the main menu will include an Xbox Live entry 2 Connect the X5 and the Xbox Using the straight through Ethernet cable that came with your X 5 modem plug one end into the X NS Ethernet jack and the other end into the X box s jack Insert the X box Communicator module into the X box Controller expansion slot top slot and then insert the headse
50. virtual server In our example we will demonstrate how to use your computer as an FTP server Tip We recommend that you visit the ports list section of Practically N etworked s web site if you need help www practicallynetworked com sharing app_port_list htm l First you need to specify a Host IP address Navigate to the LAN Settings page by returning to the Advanced Setup page and clicking LAN You ll see the defined starting and ending LAN IP address range for example 10 0 0 4 and 10 0 0 15 Your Host IP Address should be a static IP address outside of this range say 10 0 0 16 To set this static IP address go to Start Settings Network and Dial up Connections Right click Local Area 24 X5 ADSL Modem User s Manual Connection select Properties highlight your NIC card s TCP IP entry and click Properties aad ri dva TOP Fh Peele Vis b n jel F 9 res a mre aalan r d d e r eld ded fn pepe Berap R mC K rh pee rekah Ta KC rA FP aT T Me m F aM rv ke gt ra ga krena P dar F Mde H dg K aer est EI ae P Dais d g ie b Te ER FE E Uee the kreeg TS perce liesse Pete DA mrn W J Hee Ni erger c Als L SI gea Note These TCP IP instructions and screenshot are typical of a computer using Windows 2000 or XP if you are using Windows 98 or Me your procedure may differ slightly If you are a Macintosh or Linux user and need help with your TCP IP settings tur
51. you should remove the software before disconnecting the hardware Follow the steps below 1 E Pre ial Start Programs Zoom ADSL odem Uninstall When prompted to confirm your choice click Yes Finish 2 3 When the process is complete you will be prompted to click 4 Unplug your modem hardware 42 X5 ADSL Modem User s Manual Appendix A DSL Internet Settings Tables This appendix is for customers whose service providers do not supply them with the DSL settings to connect to the Internet Many DSL providers use different settings depending on the region in which they are operating Please refer to the instructions on page 8 if you need help with your settings Note to USA customers If your DSL service provider is not shown below first use the settings for Service Provider N ot Shown at the bottom of the table If those settings don t work use the settings for the company that provides local telephone service in your area Refer to page 8 for more detailed installation instructions on entering the settings USA Service Providers VPI VCI Encapsulation AllTel 1 35 PPPoE LLC AllTel 2 35 1483 Bridged IP LLC August net 1 35 1483 Bridged IP LLC August net 2 35 1483 Bridged IP LLC BellSouth 35 PPPoE LLC CenturyTel 1 35 PPPoE LLC CenturyTel 2 35 1483 Bridged IP LLC Covad 35 PPPoE LLC Earthlink 1 35 PPPoE LLC Earthlink 2 35 PPPoE
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