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Internet Telephony /PBX System IPX

1. 28 ire wal COMMON AMON u uu L u unsi ada 34 DOs CONJA O 35 DONS yt eo eee 38 VEN CONNIGUTIUOM iii iz 39 Chapter 4 Telephone Service Configurations 42 IPX 1000 Telephony Functions 42 EL ee RO O amu eee Pen Renee ek Pee nee ET en EE 42 PBX GOMA IO Mesa io 43 Co Extension line Configuration 47 A A ss 51 H329 CONUQUIAON iesenii anaie O Oa aone ae 51 Galing pary Contursi a a e a eet 53 VRSE WIN aa u 2 ATE E E 55 VOIR USC o too 56 Appendix A IPX 1000 Telephone Commands 58 Appendix B Specifications 67 Chapter 1 Introduction Overview IPX 1000 is a full function PBX system with extra built in features like auto attendant voicemail VoIP Internet Phone and various network services lt provides a solid uniform platform for both voice communications as well as network communications Built on state of the art embedded technology IPX 1000 offers a seamlessly integrated solution for the telecommunication needs of modern times lts versatile and expandable design makes IPX 1000 an ideal choice for companies of small to medium sizes PBX Functions IPX 1000 provides 6 analog ports to interface with 2 CO line
2. PLANET Networking Communication Internet Telephony PBX System IPX 1000 User s manual Copyright Copyright C 2004 PLANET Technology Corp All rights reserved The products and programs described in this User s Manual are licensed products of PLANET Technology This User s Manual contains proprietary information protected by copyright and this User s Manual and all accompanying hardware software and documentation are copyrighted No part of this User s Manual may be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form by any means by electronic or mechanical Including photocopying recording or information storage and retrieval systems for any purpose other than the purchaser s personal use and without the prior express written permission of PLANET Technology Disclaimer PLANET Technology does not warrant that the hardware will work properly in all environments and applications and makes no warranty and representation either implied or expressed with respect to the quality performance merchantability or fitness for a particular purpose PLANET has made every effort to ensure that this User s Manual is accurate PLANET disclaims liability for any inaccuracies or omissions that may have occurred Information in this User s Manual is subject to change without notice and does not represent a commitment on the part of PLANET PLANET assumes no responsibility for
3. Telephone Service System e m olExtension line A configuration GK security level Medium ee Tall table Local off net code 1 9999 3456 Ea a _ o ONE configuration sca x im Off net call CO log Parameter Description The Off Net Security Level controls all incoming Off Net calls with unknown privilege An incoming Off Net call s privilege is Known if and only if the call is in IPX mode and originated from a remote extension All other types of incoming Off Net calls have unknown privilege therefore are regulated by this setting High This level requires the Post Dialing Code to be consisted of a 9 followed by a valid Virtual User ID and Virtual User Password The user s toll restriction setting will restrict the Off Net call For example if the toll restriction of the virtual user is set to Local then the Off Net call can only be made to local GK Security Level numbers If the toll restriction is set to Internal then Off Net calls are not Off Net Security allowed Also people who are not a virtual user of the remote office cannot Level make Off Net calls via this office Medium This level requires the Post Dialing Code to be consisted of a 9 followed by the Local Off Net Password described later There is no toll restriction for this level People who don t know the Local Off Net Password cannot make Off Net calls via this office Low This level requires jus
4. Flash or Recall gt dial the extension number you want to transfer to gt off hook gt transfer the call to the destination the call will be transfer to voice mail or operator if the extension is busy How to record you re personal voice announce Off hook gt dial 01 gt record after hearing beep alarm gt record your personal voice announce gt on hook carefully How do you do if you forget your extension password Off hook gt dial 33XXXX gt enter your extension number 0 gt 3 finish If you enter your extension number 1 after dialing the command all of the data and setting including the voice mail will be clear So you have to use this function carefully How to set your time alarm Off hook gt dial 07 gt enter month day hour and minite totally 8 digit For example you have to dial 01021520 to represent January 2 3 o clock and 20 minite pm you can on hook directly or on hook after recording the message Introduction of the key Key Function Method pat Reseed 2 Voice mail and On your desk gt dial gt 2 gt follow the process system ask Master mode At the other desk gt dial x2 gt enter your extension number gt ollow the process system ask At the outside party gt after hearing IVR please dial x 2 gt enter our extension number gt follow the process system ask The process of enter the voice mail Dial 1
5. Select I want to set up my Internet connection manually or want to connect through a local area network LAN and clicking Next Select connect through a local area network LAN and clicking Next Ensure all of the boxes on the following Local area network Internet Configuration screen are unchecked Check the No option when prompted Do you want to set up an Internet mail account now Clicking Finish to close the Internet Connection Wizard Setup is now completed For Windows XP Select Start Menu Control Panel Network and Internet Connections Select Set up or change your Internet Connection Select the Connection tab and clicking the Setup button Cancel the pop up Location Information screen Clicking Next on the New Connection Wizard screen Select Connect to the Internet and clicking Next Select Set up my connection manually and clicking Next Check Connect using a broadband connection that is always on and clicking Next Clicking Finish to close the New Connection Wizard Setup is now completed To verify the Internet connection you may start ping command from command prompt to get response from an Internet Hint node site 18 Hint If you re unable to get response from the remote site please check the following IPX 1000 is properly installed LAN connection is OK and it is powered ON You can test the connection by using the ping command ping 192 168 0 1 If no res
6. Operator Voicemail Enable operator voicemail if the operator fails to answer the call IPX 1000 supports the following three caller ID types FSK DTMF before ring DTMF after ring Please check with your local phone company to find out Caller ID which type is used in your area The caller ID information will be passed through to the extension if Caller ID Pass Through function is enabled please refer to PBX config Ring2Ext VMail Ring Specify which extension the ring through functions will use for this particular Through Extension CO line DONE Clicking on the DONE button to apply the changes Extension line configuration Please clicking Extension line telephone icon to enter into Ext xxx configuration 48 Ext 121 configuration Ext No 121 Ext phone number Password OOOO Ext user access password Cut call priority No domestic Ext long distance call priority T Disallow CO direct call to ext COTx2Ext Allow CO DirectCall user only accept CO transfer by other ext Enable warning when ext Talk time warning Disable connect CO too long Define the time to warn user Talk time limit 360 when talking too lang Define the ext pickup ta CO Ext direct ta CO Disable E mode Ext user voice mail function Voice mail ctrl Enable ontoftf Flash time min 200 Define flash time minmum Flash time max 1700 gt Define flash time maxmum DOME Call log Back to list
7. leave the massage for master Dial 2 reserve for master gt 2 listen the voice mail 3 change extension s password 4 call forward set 9 enter the forwarded number Record personal 3 system s password voice announce from outside party Reeves OOO 65 5 H323 ID mode Dial dialing 5 another machine s port ID registered on the same GateKeeper key To ring the remote GW IP Phone or the operator of IPX machine Example you can dial x5 13023886798 to ring the remote GW IP Phone or the operator of IPX machine Dial 5 another machine s port ID registered on the same GateKeeper the extension of the IPX machine key To ring the remote GW IP Phone or the operator of IPX machine Example you can dial x5 13023886798 177 to ring the 177 extension of IPX machine register under the same GateKeeper GW mode dialing Dial x6 No In the VoIP Server selection the extension of that 6 machine key To ring the remote extension speedy through VolP Example you can dial x6 0001 177 to ring the 177 extension of No 0001 machine in VolP Server selection Dial x6 No In VoIP Server selection key To ring the operator of the remote IPX Series machine through VoIP Example you can dial 6 0001 to ring the operator of No 0001 IPX machine in VolP Server selection
8. ri om fo o Reeves SSCS 66 Appendix B Specifications Model Dimensions mm Operating Temperature VolP Standard Compression Echo Cancellation Network Protocol Network Interface LAN Network Interface WAN Power Adapter IPX 1000 215 L x 30 H x 132 W 0 50 degree C 10 90 humidity H 323 G 723 G 729 G 165 G 168 25ms TCP IP NAT DHCP HTTP DNS 4 10 100 Mbps RJ 45 2 10 100 Mbps RJ 45 12 V 3 3A 67
9. Calling part ee Actual download Bv 512 closest to the physical value configuration POLE Se PST bi DONE VoIP user o Network Service Advanced QoS config LANA AL configuration Ere enone s s configuration a Soins I Advance Internet configuration ha E TNA I configuration Qos configuration DONS Parameter Description QoS service Enable or Disable QoS Service Voice Good voice communication has higher priority Service mode Medium no priority between voice and data Data Good data communication has higher priority 35 From the drop down list select the actual upload bandwidth upload speed In some cases the actual bandwidth may be smaller than what your ISP claims Actual upload BW Select the closest value based on your real life experience instead of what your ISP claims From the drop down list select the actual download bandwidth download speed In some cases this bandwidth may be smaller than what your ISP Actual download BW claims Select the closest value based on your real life experience instead of what your ISP claims DONE Clicking on the DONE button to apply the changes e The unit for QoS configuration is kbit sec Note 0 Actual BW gt Maximum BW gt Guaranteed BW eo Actual BW gt Upload and Download Guaranteed BW Advanced QoS config IPX 1000 provides two standard rules one for H323 IP phone and the other for FTP Usually you want to guarantee a minimum bandwid
10. The IPX Series VPN Client creates a Virtual Private Network VPN connection between one IPX machine and the other corporate IPX machine s network to maintain the confidentiality of private data The IPX Series VPN Client provides an easy to use solution for secure encrypted access through the Internet for remote users The IPX Series user establishes the VPN connections policies for the IPX Series VPN Clients each other Please clicking Add button to enter into VPN tunnel configuration E VPH tunnel configuration PH tunnel 11 y Tunnel name Ph service Disable Remote VPM tunnel number Remote IP or domain Remote IP mode Fix IP Encryption Disable Encryption key Support PX and neighborhood Disable gt DOHE Return 39 Parameter Description IPX Series VPN service supports max 4 connections Tunnel num can be tell VPN tunnel by the other side to which num of the tunnel can be connected This option has relative to Remote VPN tunnel number Tunnel name Type a human friendly name for your new connection VPN service Decide to Enable or Disable this tunnel The tunnel number of the remote site we connected Verify that the tunnel Remote VPN tunnel number of the remote site is correct or change as necessary check with the number remote system s administrator to make sure that they have given you the right tunnel num on the VPN Type in the valid Internet address or domain name of the remote
11. memme a in eg The detail explain about the command You have to add system s password behind the command to finish the setting 30 Password Changing 4 digit You can assign a password for IPX system by dialing F30XXXX The voice will ask you to enter 4 digit number to change the factory value of the system 33 Reset S O reset the password to 0000 S 1 clear the data and setting of the extension The command 33XXXX is used to clear the data like recording and voice mail on your extension There are two selections 0 is changing the extension s password to the default value 0000 but keep the data and setting on the extension 1 is not only change the password to default value 0000 but all information will be changed to factory value that include recording and voice mail 43 Record Review Off Duty System Greeting Message Maximum recording time is 60 seconds When you are finished carefully hang up the phone in order to minimize the noise at the end To review the off duty system greeting message enter 43 alone without the system password The message will be played after about 2 seconds 49 Record Review On Duty System Greeting Message Maximum recording time is 60 seconds When you are finished carefully hang up the phone in order to minimize the noise at the end To review the off duty system greeting message 63 enter 49 alone without t
12. 94 ser Ripe ail eee E TEETER olP user MAG 00 50 02 10 88 09 O Network Service LAN AV AH KIDS PPS T LAN information ET crore IP 132 158 D 1 configuration Internet sharing db subnet mask 255 255 255 0 A o aa configuration A EA a WAN LAN configuration configuration Eto Selon ate e WAN configuration 551 as __ LAN configuration LAN information Please clicking LAN configuraion button the configuration screen is shown below E LAN information IP EZ 68 fo I Subnet mask 265 255 255 Dp DONE Back to list The LAN infornation Parameter Description of IPX 1000 IP LAN IP address of IPX 1000 Default 192 168 0 1 Subnet mask LAN mask of IPX 1000 Default 255 255 255 0 WAN information Please clicking WAN configuraion button the configuration screen is shown below WAN connection type in IPX 1000 The Internet connection type supported in IPX 1000 are PPPoE DHCP client and the fixed IP 22 allocation Please be sure to choose proper connection type for Internet access Fixed IP alloaction Certain ISP provides a fixed IP address to each of its subscriber This parameter allows users to setup the fixed IP address assigned by ISP Your ISP should provide all the information requied for Internet access WAN information Connection mode Static IP gt IF 172 he fo f Subnet mask 255 259 5 l o Gateway 72 he op Ps DNS p j b Pb P DONE The WAN information Parameter Description of IPX
13. IP for the network protocol e Clicking OK and the Network window appears Step 3 1 Change the TCP IP settings to use DHCP as follows DHCP environment a Double clicking the first TCP IP cable icon The TCP IP Properties window appears b Verify that the IP Address tab has Obtain an IP address automatically selected and that the IP Address and Subnet Mask fields are grayed out TCP IP Properties H x Bindings Advanced NetBIOS DNS Configuration Gateway WINS Configuration IP Address An IF address can be automatically assigned to this computer If your network does not automatically assign IF addresses ask your network administrator for an address and then type itin the space below Specify an F address Step 3 2 Change the TCP IP settings to use DHCP as follows Fixed IP allocation If there is no DHCP server in your network please consult your network administrator the TCP IP parameters of your PC and insert the obtained data in IP address tab To access different IP segment for example from LAN to Internet you will need to assign the gateway and DNS for Internet access in your PC TCP IP Properties lx Bindings Advanced NetBIOS DNS Configuration Gateway WINS Configuration IPAddress The first gateway in the Installed Gateway list will be the default The address order in the list will be the order in which these machines are used New gateway 192 168 0 1 Installed
14. IPX Series Remote IP or domain l machine you are trying to connect to Please open the drop down menu labeled to decide remote IP mode is fix or Remote IP mode float one Please open the drop down menu labeled to enable or disable encryption on Encryption the tunnel Please fill encrypted key the same as the remote IPX series machine Note Encryption key L asswords are case sensitive Please check NetBIOS over TCP IP and IPX SPX if that protocol is both in use in the local and the destination VPN network then you can open the drop down menu labeled to decide whether use this function Support IPX and neighborhood IPX VPN provides powerful VPN router feature and user friendly web setup for SOHO amp enterprises This IPX VPN provides four features as below 1 It provides up to four sections of peer to peer VPN tunnels IPX VPN supports 4 channel of VPN resources In other words any IPX VPN could connect up to four IPX VPN units 40 siteB For ruP H TW k p sone Fon ruP H TW k Raine z G s ms FOIr VP N TW hk elrezonsre Example Site A wants to establish VPN connection to site B amp C Site B wants to establish VPN connection to site C First site A select tunnel 1 as the channel to site B then site B select tunnel 1 to complete this connection Second site A select tunnel 2 as the channel to site C then site C select tunnel 2 to complete this connection Third
15. Off Duty Mode outside the duty time The day is partitioned into two time sections Section 1 and Section 2 accommodating lunch break and such Weekdays Monday thru Friday and weekends Saturday and Sunday are also separated for greater flexibility A Duty time frame monday triday Before noon fos Hr 3 min to 12 ur O Min After noon E nr 20 gt in to 117 Hr 30 Y Min Saturday amp sunday Before noon Da Ti Hr 30 gt Min to 12 Hr fo Min After noon foo ur O Min to loo Hr O Min 44 Operator Setting On duty Off duty Operator Setting On duty CO greeting i Play greeting when CO answered Enable operator voice mail if not Operator voice mail Disable answered Define when CO calls OperatorRings OA operator how many ext ring stOperatorExt 121 Ext number of 1st pirority operator ndOperatorExt 1122 Ext number of 2nd pirority operator SrdOperatorExt 1123 Ext number of Srd pirority operator 4thOperatorExt 124 Ext number of 4th pirority operator Operator Setting Off duty CO greeting T Play greeting when CO answered l Enable operator voice mail if nat Operator voice mail Disable Y answered Define when CO calls OperatorRings 04d operator how many ext ring stOperatorExt 121 Ext number of det pirority operator 2 ndOperatorExt 122 Ext number of 2nd pirority operator ardQperatorExt 123 Ext number of 3rd pirority operator 4thOperatorExt 124 E
16. Telephone Service ColfExtension line configuration Calling party configuration VoIP user data User code 1 49 Password Priority Add VoIP user User coder1 49 Password Priority DONE 57 Appendix A IPX 1000 Telephone Commands CO the central office line Dialing Process EN 0 transfer to operator When an inbound call is received the system will play the System Greeting Message first If the caller dial 0 does not press any key during the entire period both message playing and 3 second waiting time the call will be transferred to an operator automatically 2 the call will be transferred to the voicemail system Press 1 leave a message Press 2 Mailbox Password default value is 0000 1 hear new messages 2 hear old messages 3 change password 4 change Follow Me setting 9 set Follow Me number When listening to the playback of a message or conversation you may interrupt it by pressing the Flash key or the Recall key on the phone 100 899 the call will be transferred to local or remote VolP extention Transferred to local extention Dial the extention number during the greeting message Transferred to remote extention VolP Dial the extention number during the greeting message and caller will hear the alert sound du lu ru from system User must dial 9 to request a CO line first The request is
17. any inaccuracies that may be contained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make improvements to this User s Manual and or to the products described in this User s Manual at any time without notice If you find information in this manual that is incorrect misleading or incomplete we would appreciate your comments and suggestions CE mark Warning The is a class B device In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Trademarks The PLANET logo is a trademark of PLANET Technology This documentation may refer to numerous hardware and software products by their trade names In most if not all cases their respective companies claim these designations as trademarks or registered trademarks Revision User s Manual for Internet Telephony PBX System Model IPX 1000 Rev 1 0 July 2004 Part No EM IPX1000V1 TABLE OF CONTENTS Chapter IBIFOd CU6RR mission 1 OVE VI GW aas a aE e ieet ceeedeeiciatecagcebuees 1 Package Content iii 2 PNYSICAl Deal Sisi a 2 LED Display amp BUON ii lado seis to Lobo E 2 PRYySICaLMNENa COS canice ea a 3 Chapter 2 Preparations amp Installation 4 Physical Installation Requirement 4 Admini
18. extension directly Therefore the only way for an outside caller to talk to this extension is to call another extension which allows Direct Inward Transfer first and ask to be transferred manually to this extension In order to prevent people from talking on the phone for too long the system can be set up to play a reminder tone when the Usage Abuse Time is reached The call will then be disconnected forcefully in 30 seconds This function however does not apply to internal communications extension to extension Measured in seconds this is the time the system will wait before playing the reminder tone as described above If this function is enabled you can pick up the phone and make an outside call directly without pressing the CO Access Code first In this case you will need to press the key first in order to access other system features or calling other extensions ON Turn on operator voicemail OFF Turn off operator voicemail Minimum flash time measured in milliseconds A flash shorter than the minimum flash time will be ignored Recommended value is 100 ms Maximum flash time measured in milliseconds A flash longer than the maximum flash time will be considered as a hang up instead of a flash Recommended value is 700 ms DONE Clicking on the DONE button to apply the changes Call Details Log Clicking here to access the Call Details Log The Call Details Log keeps a record of all outside related cal
19. logging on machine with username password default admin 123 browse to LAN WAN Configuration gt LAN configuration menu Ea LAN information IP 132 168 B Subnet mask 255 255 255 Back to list The LAN information Parameter Description of IPX 1000 IP LAN IP address of IPX 1000 Default 192 168 0 1 Subnet mask LAN mask of IPX 1000 Default 255 255 255 0 WAN IP address configuration via web configuration interface Execute your web browser and insert the IP address default 172 16 0 1 of IPX in the adddress bar After logging on machine with username password default admin 123 browse to LAN WAN Configuration gt WAN configuration menu you will see the configuration screen below s WAH information Connection mode Static IF IP 172 T Subnet mask Gateway 172 254 ONS liii Hl Hilli DONE 17 Internet Access Setup e When WAN interface of IPX 1000 is properly configured with default Windows TCP IP settings no changes need to be made on LAN side PC for Internet access e f using a specified fixed IP address on your PC refer to the user manual for details of the required changes e The Gateway must be set to the IP address of IPX 1000 e The DNS should be set to the address provided by your ISP For Windows 9x ME 2000 Select Start Menu Settings Control Panel Internet Options Select the Connection tab and clicking the Setup button
20. will hear the time announced by system or your prerecorded message The alarm will keep ringing in 30 second If you don t answer during this time the IPX system will save the prerecorded message in the voicemail and enable the light of the phone at the same time 11 Automatic Callback Busy only for extension You can dial 11 to set the other extension to receive callback ringing when the extension becomes idle Your extension will starts ringing automatically when the extension you set answer the callback ringing 17 Time Service You can check the current time of the system by dialing 17 19 Extension Number Directory You can check the extension number by dialing 19 and the system will display the 1 3 13 physical number of the extension group number extension number in turn It s very convenient to set up IPX machine at the beginning by using this function System Phone Command List System Phone Command Setting XXXX is the password of the PCBX system and the default value is 1234 You have to dial the password after dialing command Command Feature Default m a i a i a rFa om a i a n a i a iw i a r Y on rg reco Cea mse a MC a 62 The function is reserved The function is reserved The function is reserved Introduction of the System Command Rau ka 4
21. 1000 IP WAN IP address of IPX 1000 Default 172 16 0 1 Subnet mask WAN mask of IPX 1000 Default 255 255 0 0 Gateway WAN Gateway of IPX 1000 Default 172 16 0 254 PPPoE connection If thelSP demands PPPoE connection for Internet access please select PPPoE as connection type and insert the username password by your ISP to connect you to the Internet WAN information Connection mode PPPoE PPPoE user name i For PPPoE PPPoE password KC DONE The PPPoE configuration Parameter Description of IPX 1000 Username User name for PPPoE connection 23 Default null Password Password for PPPoE connection Default null DHCP connection Please choose the DHCP client connection if ISP automatically assigns IP address for Internet connecton Some ISP may require additional information such as Host Name Domain Name and MAC address oe WAN information Connection mode DHCP Client Y DOHE MAC Address config In most cases the MAC address does not need to be set manually However it may be necessary for some cable modem users to set the MAC address manually In that case simply enter the new MAC address and clicking on the DONE button MAC address config MAC address mode Default DONE Back to list Please select User Defined mode of the MAC address mode MAC address config MAC address made User Defined gt Original MAC address l Ba Le DONE Back to list In most cases the MAC address does not nee
22. NET IP PBX Web Management px IPX Welcome To PLANET IP PBX Web Management Log on IPX 1000 via username password admin 123 20 IPX 1000 main page nH Telephone Service System PBX configuration aaa o Extension line pa System info configuration Serial number NULL Moo Ce cue Firmware version 0 020 H 323 configuration Calling party _ Firmware Upgrade configuration ae Username password Username admin password 5 A O A A Tas tas sete Contirm password Es IO Aa AA ROI DONE uuu casas o configuration System time Firewall j w m US i time nist gov hal configuration Network time server QoS configuration Time zone 45 00 Taipei si oo 5555 uuces 2004 vear 07 Z month 5 7 pate 09 Hour 48 min YPN configuration DONE a System idletime System ieletime 10D mind DONE ES Reboot Reboot LAN WAN Configuration Please select LAN WAN Configuration on the Network Service configuration menu After entering LAN WAN Configuration page and please clicking LAN configuraion button the configuration screen is shown below 21 n Telephone Service System PAX configuration I sly ys aq ds in A OS Seemana mA WAN information ColEextension line configuration Connection mode Static IP E m IP 210 66 155 80 Certs 1 323 configuratiori Subnet mask 255 255 255 0 Calling party configuration Gateway 210 66 155
23. P address from a DHCP Server or Specify an IP Address as explained Specify an IP Address If your PC is already configured with an IP address check with your network administrator before making the following changes a The Default Gateway must be set to match your network environment To set this e Clicking the Advanced button on the screen above e On the following screen clicking the Add button in the Gateways panel and enter gateway IP address as shown below e If necessary use the Up button to make the inserted on the first entry in the Gateways list 11 Advanced IP Addressing Ej x PCI Fast Ethernet Adapter Li Windows NT4 0 Add Gateway b The DNS should be set to the address provided by your ISP as follows Clicking the DNS tab On the DNS screen shown below clicking the Add button under DNS Service Search Order and enter the DNS provided by your ISP TCPAIP DNS Server Windows NT4 0 DNS 12 Checking TCP IP Settings Windows 2000 Select Control Panel Network and Dial up Connection a Right clicking the Local Area Connection icon and select Properties You should see a screen like the following Local Area Connection 7 Properties General Sharing Connect using A PLANET ENW 9504 PCI Fast Ethernet Adapter 3 Components checked are used by this connection A client for Microsoft Networks al Check Point SecuRermote al File and Printer Sharing to
24. Parameter Description Extension No Password Out Call Priority Toll Restriction The range is 100 899 and you are free to assign any number in this range to an extension lf two or more extensions are assigned the same number the system will try to transfer the call to the one with the lowest physical port number first If that extension busy the system will then try the one with the second lowest port number and so on Please insert the four digit number This password is used in the Usage Control function described below You can restrict the outward dialing capability with this function if you also set up the Toll Table The Toll Table tells the system whether the dialed number is local domestic long distance or international Unlimited No restriction at all No City Call Only internal dialing is allowed No outward dialing is allowed No Domestic Only internal dialing and domestic local dialing are allowed No International All are allowed except international dialing 49 COTX2EXT Incoming CO Transfer Talk Time Warning Usage Abuse Reminder Talk Time Limit Usage Abuse Time EXT Direct To CO Direct CO Access Voicemail Control Flash Time Min Flash Time Max If this feature is enabled incoming CO calls can be transferred to this extension by the system via the auto attendant or the Ring Through function If this feature is disabled incoming calls cannot be transferred to this
25. X 1000 unit Power adapter Quick Installation Guide User s Manual CD RJ 45 cable x 1 RJ 11 cable x 1 Physical Details Internet Telephony PBX System Di IPX 1000 Front Panel of IPX 1000 Rear Panel of IPX 1000 LED Display amp Button Power is supplied to the gateway Line status diagnostic Data is presented on WAN Green Data is presented on LAN Orange The gateway is connected to LAN The gateway is connected to WAN The line is idle Voice Channels The line is being used 1 2 inki The line is ringing The line is idle Voice Channels The line is being used 1 4 inki The line is ringing Physical Interfaces IPX 1000 is equipped with a WAN interface with 10 100 Mbps auto negotiation capability 4 LAN Ethernet ports with 10 100 Mbps auto negotiation auto MDI MDI X capability In addition to the LAN WAN Ethernet interface ports there is a 9 pin RS 232 interface port four RJ 11 telephony interface ports on the rear panel Their functions are described below rot ti Foon RJ 45 LAN Connecting IPX to a 10 100 Mbps Ethernet network RJ 45 WAN Connecting IPX to a 10 100 Mbps Ethernet network xDSL Cable modem for Internet access RJ 11 Line1 2 PSTN CO line Connected directly to the PSTN analog line CO line RJ 11 TEL1 4 Telephony Connected Telephone to PBX for voice communication Chapter 2 Preparations amp Installation Physical Installation Requ
26. as transferring a call Although you can flash the hook manually without using the Flash key it will be quite inconvenient and subject to timing errors System System info Serial Number factory S N Firmware Version software version Firmware upgrade software update You can upgrade the Firmware by clicking the Upgrade Firmware button You need to obtain the firmware upgrade file first This screen is displayed when you clicking the Upgrade Firmware button on the Status screen x Upload Image File to upload Browse Upgrade This screen allows you upgrade the Firmware software in your IPX 1000 Before using this screen your must download the upgrade file to your PC Please follow this procedure Clicking Upgrade Firmware button a dialog box appears Use Browse button to locate the upgrade file in your computer then clicking Start Upgrade to start the upgrading e The upgrade may take several minutes e When the upgrade is completed the IPX 1000 will restart This Hint will cause any existing connections to be terminated e Do not interrupt the upgrading procedure during proceeding or the inner component might be permanently damaged 42 Username password Username 16 characters a z A Z 0 9 Confirm Password password confirmed Password 16 characters a z A Z 0 9 System time Network Time Server time server select Time Zone time zone select System idle time System idl
27. ator before making the following changes e Enter gateway IP address obtained from network administrator in the Default gateway field and clicking OK If the DNS Server fields are empty select Use the following DNS server addresses and enter the DNS address obtained from network administrator or addresses provided by your ISP then clicking OK 14 Checking TCP IP Settings Windows XP Select Control Panel Network Connection a Right clicking the Local Area Connection icon and select Properties You should see a screen like the following Local Area Connection Properties ales General Authentication Advanced Connect using mg National Semiconductor Corp DPB382D Gigabit Network Configure This connection uses the following items M NWLink NetBIOS A K NS M wLink IPS PM etBI0S Compatible Transport Frat cme Internet Protocol TCP IP v a Install Lirumstall Properties Description Transmission Control Protocol lnternet Protocol The default Wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected Network Configuration Windows XP b Select the TCP IP protocol for your network card c Clicking on the Propert
28. ave to fill the two fields with 450 450 The IPX 1000 will recognize them as single frequency The IPX 1000 allows you to enter two groups of busy tone setting Because in many cases The gateway has to detect two sources of busy tone One from PSTN side and the other from PBX side So it is necessary to have two groups of setting If the IPX 1000 can t hang up the phone maybe it is because the PBX PSTN Frequency is not the value as default shown as above you need to adjust Tone Table parameters manually 46 Adjust Tone Table parameters manually If you are sure that the busy tone frequency has been properly set but the IPX 1000 still cannot release the line port in three seconds try to adjust the busy tone sensitivity The default value is Median the High sensitivity will decrease the qualify condition of busy tone and make it more easy to detect busy tone And the Low sensitivity will make it more difficult to recognize busy tone Sometimes human speech may cause DSP false recognize as busy tone If so lower sensitivity will reduce such problem But in any case if the line port of IPX 1000 was locked please use disconnect in CO amp EXT selection to release the line locked Co Extension line Configuration CO amp Ext Setup This menu lists all CO lines and extensions However it does not mean that all these lines have physical connections For an unconnected or unused CO line you should enter its setup men
29. d to be set manually However it may be necessary for some cable modem users to set the MAC address manually In that case simply enter the new MAC address and clicking on the DONE button Connection Type Date required 24 Static IP P Subnet mask Gateway IP address of DNSserver I Usually noon But some SIP may require a particular Host name cidcid Domain name or MAC physical address Please consult your ISP personnel to obtain proper PPPoE IP address related information and input carefully D Hint If Internet connection cannot be established please double check the parameters configured in IPX 1000 or contact the ISP service staff for support information 25 DHCP Server Configuration IPX 1000 has a built in DHCP server that can automatically assign dynamic IP addresses to client PCs connected to its LAN ports simplifying the task of IP address management You can set up two IP address ranges for the DHCP server to use the second range will be used only after the first range is all used up Being able to set up two IP address ranges makes the system more flexible in terms of IP address usage Please select the DHCP S PBX c configuratio Co Extension lin configuration ae _ Toll table oe H 323 configuratio Calling party cargan a e E PSTN ejes VoIP user a Network Service LAN WAN configuration a DHCP server configuration Internet Sharing Advance Internet le c
30. ds are entered 1 for a certain rule it means this rule is not regulated by QoS at all and you might as well delete it The rule number automatically assigned to the rule by the system TCP UDP or BOTH TCP plus UDP Up to 5 ports can be defined in each rule Guaranteed upload bandwidth the service is guaranteed to have this bandwidth available to it no matter how busy the network is Note that guaranteeing an upload bandwidth for a service may degrade the performance of others since a portion of the upload bandwidth is set aside and not available to other services Maximum upload bandwidth the service will not be allowed to use more than this bandwidth even if more bandwidth is available Note that this bandwidth cannot be larger than the Actual Upload BW Guaranteed download bandwidth the service is guaranteed to have this bandwidth available to it no matter how busy the network is Note that Guaranteed download guaranteeing an download bandwidth for a service may degrade the Maximum download performance of others since a portion of the download bandwidth is set aside and not available to other services Maximum download bandwidth the service will not be allowed to use more than this bandwidth even if more bandwidth is available Note that this bandwidth cannot be larger than the Actual Download BW 37 DDNS This device supports many popular Dynamic DNS service providers Select the company that you want
31. e time default 20min 1 to 1000min Reboot Reboot system reboot PBX Configuration IPX 1000 comes standard with 2 CO lines and 4 extension lines Basically any analog telephones can be used but it is better to use telephones with a Flash key which generates hook flashes within the range of 100 700 milliseconds The Flash key is used in many operations such as transferring a call Although you can flash the hook manually without using the Flash key it will be quite inconvenient and subject to timing errors Please select the PBX configuration icon PBX Configurations Password 11234 4 digits system password CallerlD Define ext phone shows caller ID RingTo4n wer D4 Y Ring counts to answer CO call TransterHoldTimelsec 30 CO transfer to ext max wait time woiceMailTime 30 gt Max voice mail recording time Time limit of call to ext and fallow FollpweToCoOTalkTime sec 120 to CO Enable duty mode will allow two Duty mode E different operator settings and CO greeting Parameter Description Password This is the password used to login the system Please clicking on the box to enable Caller ID Pass Through a check mark will appear in the box If Caller ID Pass Through is enabled the system will pass caller ID information through to the extensions Otherwise it will not Clicking on the box again to disable Caller ID Pass Through the check mark will disappear from the box Call ID Caller ID Pass T
32. e you don t want to transparent Return Go back to the last page Virtual DMZ In certain situations you may want to set up a virtual DMZ on one of the computers on your network When you establish a virtual DMZ you open all inbound ports and direct the base station to forward certain inbound data packets those that are not in response to a transmission initiated by a local networked computer and not handled through application triggered or persistent port forwarding to a particular computer on your local network This computer becomes the DMZ host A virtual DMZ however should be used only in very specific situations The computer that hosts the virtual DMZ is fully exposed to the Internet and is thus susceptible to malicious attacks and unauthorized access If a hacker were to upload a virus to the virtual DMZ the virus could spread to all the computers on your network Please click Setting button to enter into Virtual DMZ configuration 29 Virtual DMZ list DMZ host Select 210 66 155 80 E Add Edit Delete Return Add Clicking Add botton to step up the machine you want to transparent The configuration will show the place to let you fill the IP Address Note The ping command can t be used to call the machine set to transparent mode Edit select the IP transparented gt clicking Edit to modify the IP Adderss Remember to save after changing Delete select the IP transparented gt clicking delete to remove
33. eck TCP IP configurations on PC the PC must be configured either as a DHCP client and or fixed IP allocation on the intranet or Internet After ensuring TCP IP configuration on the managing workstation you may connect to web administration page of IPX 1000 either from intranet or Internet Following are guidelines of setting up TCP IP configurations on different OS platform Checking TCP IP settings on Windows 95 98 If there is no TCP IP installed on your Windows 95 or Windows 98 you must add the protocol and change the settings on your PC Step 1 Open the Control Panel and double clicking the Network icon The Network window appears Network El E Configuration Identification Access Control The following network components are installed NetBEUI gt PCI Fast Ethernet Adapter MetBEUI gt DiablUlp Adapter NetBEUI gt Dial I Ip Adapter 42 WPN Support A TEPAP gt PCI Fast Ethernet Adapter q TCP IP gt Dial Up Adapter TCPAP Dial Adapter 2 WPN Support ca File and printer sharing for NetWare Networks 4 Add Remove Properties Step 2 If TCP IP protocol shown in the network window please continue to the next step If it is not shown please add TCP IP protocol support as follows a Clicking Add b Double clicking Protocol in the Select Network Component Type window then the Select Network Protocol window appears c Choose Microsoft for the manufacturer d Choose TCP
34. ency 1 E cu C bJ Busytone fregency 2 Ta Busytone sensitive on Low Y DONE Return PBX system advance There are three parameters received from PBX PSTN Busy tone frequency 1 Busy tone frequency 2 Busy tone sensitive High Median Low level Because the different rule and frequency from other countries parameters have to be properly configured to recognize busy tone correctly How to configure busytone on IPX 1000 IPX 1000 has a default setting of busytone busytone frequency 1 busytone frequency 2 and busytone sensitive which is based on busytone of the Taiwan Telecom PSTN network If the busytone was recognized correctly the DSP IC in IPX 1000 will release the line port connected to PBX PSTN immediately when detecting of busytone Otherwise it may be released after one minute or lock this line permanently The tone table parameters are shown as following example Busytone frequency 1 480 620 Low frequency is 480 HZ High frequency is 620 HZ Busytone frequency 2 400 450 Low frequency is 400 HZ High frequency is 450 HZ Most busy tone of PSTN or PBX is composed by two different frequencies in Taiwan for example 480Hz 620Hz In such case you have to assign the two frequency values But in some area the busy tone frequency may be composed by only one frequency in this case you have to assign the two fields with same value For example if your PSTN busy tone is single frequency let s say 450Hz Then you h
35. g to the convenient you considerate 32 Internal A Tur T virtual DMZ Public P 1 EC Virtual IF 1 Publit 1 2 Public IP Virtual 12 Wirtual P3 wit line ai aa aS ERA Ese Virtual IF 1 33 Firewall Configuration A firewall is designed to prevent unauthorized access to and or from a private network It can stop inappropriate communications into and out of the LAN preventing hacker attacks IPX 1000 s built in firewall provides hardware based network security via the following two mechanisms Pleaae select the Firewall configuration icon system PBX configuration l ra E no amara ARE EEES Firewall service ColExtension line configuration Firewall service Enable Tall table H 323 configuration DONE Calling party configuration ee E cat HA Default firewall policy VoIP user Accept Deny Only denial policy work n Network Service LANIWAN ME DONE configuration E a configuration Detail Internet sharing Advance Internet z User defined service configuration E Setting Firewall configuration Gos configuratio Firewall service Enable Enable the Firewall service Disable Disable the Firewall service Please make sure all the following parameters are set properly before enabling the firewall Default firewall policy Firewall provides Accept mode and Deny mode The difference between the Accept and Deny mode is the rule or serv
36. gateways Step 4 Add the DNS server given to you by your ISP or network administrator a Clicking the DNS Configuration tab b Clicking Enable DNS c Enter your host name in the Host field d Enter your domain name in the Domain field e Enter the IP address of the DNS server in the DNS Server Search Order field f Clicking Add The IP address displays in the window below the field TCP IP Properties Gateway I Step5 Clicking OK and reboot machine to make the modifications effective in your PC Obtain an IP address from a DHCP Server Select Control Panel Network and on the Protocols tab select the TCP IP protocol as shown below Y NetBEUI Protocol NuLink IPy22SP Compatible Transport NwLink NetBIOS ER T CFIP Protocol pate Windows NT4 0 TCP IP a Clicking the Properties button to see a screen like the one below 10 Microsoft TCP IP Properties Ei ES IP Address DNS WINS Address DHCP Relay Routing An P address can be automatically assigned to this network card bu a DHCP server IF your network does not have a DHCP server ask pour network administrator for an address and then type it in the space below Adapter PCI Fast Ethernet Adapter Obtain an IF address from a DHCP server Specify an IP address OE Cancel Apply Windows NT4 0 IP Address b Select the network card for your LAN c Select the appropriate radio button Obtain an I
37. he system password The message will be played after about 2 seconds Introduction of the Useful Command On your desk gt dial x 2 gt follow the process system ask At the other desk gt dial x 2 gt enter your extension number gt follow the process system At the outside party gt after hearing IVR please dial gt 2 gt enter your extension number gt follow the process system ask The process of enter the voice mail Dial 1 leave the massage for master Dial 2 reserve for master gt 2 listen the voice mail 3 change extension s password 4 call forward set 9 enter the forwarded number The default password value is 0000 and when you listen the voice mail you can use Recall or Flash to disconnect forced Dial EH to finish Last Number Redial This is convenient when calling the same outside party again How to transfer the call to another extension 1 Talk gt dial Flash or Recall gt dial the extension number you want to transfer to gt off hook after talking to extension or the extension is busy gt dial Flash or Recall again gt receive the talking to the call wanted to be transfer 2 Talk gt dial Flash or Recall gt dial the extension number you want to transfer to gt talk to the extension gt off hook gt transfer the call to the destination 3 Talk gt dial
38. hrough Ring To Answer Number of rings the system will wait before answering incoming calls 43 Transfer Hold Time After being transferred to an extension if a call is not answered within Transfer Recall Time measured in seconds the system will cancel the transfer and try Transfer Recall Time to re transfer the call to either the voicemail box of that extension or the Voicemail Time Max Voicemail Length Follow To CO Talk Time Max OPF Duration Duty Mode Duty Time frame operator based on the caller s choice This is the maximum recording time in seconds that the caller is allowed to leave a voicemail message Maximum setting is 50 seconds This is the maximum duration in seconds allowed for an OPF Off Premises Forwarding If an extension has OPF enabled an incoming call to that extension will be automatically forwarded to an off premises location via a CO line If the call comes in from a CO line originally then a total of two CO lines will be involved in establishing this communication link This is why you may want to put a limit on the duration of an OPF so that it does not tie up two CO lines for an extended period of time Pleaese checks this box to enable the duty mode operation which allows you to define two duty times on duty and offduty The system can be set up to work differently in these two duty times The system works in the regular mode On Duty Mode during the duty time and in the
39. ice you set in detail will be denied to access under the Accept mode but will be permit to under the Deny mode On the countary the rule or service you don t set in detail will be permit to access under the Accept mode but denied under Deny mode User defind service You can define the private rule or service yourself by setting user defind service The rule you defined will list on the web The rule will be added to the service of Firewall policy automatically Service Name give a name to the service and it will be list in the firewall policy Service Type the transit protocol service uses Service Port the port service uses 34 x User defined service list Service name Service type Service port Select TEST TOP nig m Add Edit Delete Return QoS Configuration QoS Quality of Service regulates the bandwidth used by each network services QoS can prevent this from happening and make more efficient use of the available bandwidth QoS is also needed for certain network services such as IP phone where it is essential to guarantee a minimum level of bandwidth in order for the service to be usable Note All bandwidth BW numbers shown above are in units of kbit second Please select the QoS configuration icon PBX configuration Colesension line QoS configuration configuration GOS service Disable ee TO AS os Service mode Medium gt A 323 configuration Actual upload BWV 64 Assign the bandwidth that
40. ies button You should then see a screen like the following 15 Internet Protocol TCP IP Properties a 7 7 General Alternate Configuration ou can get P settings assigned automatically i your network supports this capability Otherwise you need to ask your network administrator for the appropriate IF settings Obtain ONS server address automatically 0 Use the following ONS server addresses TCP IP Properties Windows XP Ensure your TCP IP settings are correct with one of the following description Using DHCP To use DHCP select the radio button Obtain an IP Address automatically This is the default Windows setting If your networking environment is a DHCP environment Using this option is recommended Restart your PC to ensure it obtains an IP Address from DHCP server Using a fixed IP Address Use the following IP Address lf your PC is already configured check with your network administrator before making the following changes Enter gateway IP address obtained from network administrator in the Default gateway field and clicking OK If the DNS Server fields are empty select Use the following DNS server addresses and enters the DNS address obtained from network administrator or addresses provided by your ISP then clicking OK 16 LAN IP address configuration via web configuration interface Execute your web browser and insert the IP address default 192 168 0 1 of IPX in the adddress bar After
41. ined on 02 Call Forwarding Setting 02 Call Forwarding Setting O cancel the forwarding 1 leave message 2 Walking Extension 3 forward to outside party You can have your incoming calls forwarded to a specified destination by dialing 02 You can set 4 modes after hearing the voice announce 0 cancel the forwarding 1 You can set the extension s voice mail as a forward destination When extension receive incoming call outside party will hear the personal voice announce you recorded before and will be ask for leaving message 2 You can set another extension as the forward destination When extension receive incoming call outside party will be transfer to the extension appointed to forward 3 You can set your mobile telephone as the forward destination when you go outside the office When extension receive incoming call system will catch a CO line and will transfer the call to the phone number you set before You have to ask your administrator to open the function of If you discover your extension is limited please chech the setting in Toll Table function 07 Timed Reminder MM DD HH MM gt 8 digits Please dial 07 to set alarm according to Month 01 12 two digit Day 01 31 two digit Hour 00 23 two digit Minute 00 59 two digits You can receive an alarm at your telephone to remind you of a meeting appointment or as a wakeup call When you go off hook to answer you
42. iority Toll Restriction Please insert the password that you need to register with login the GK Password Gatekeeper service Consult with your Gatekeeper service provider if you don t know Please insert the IP address of your Gatekeeper service provider Consult with isa your Gatekeeper service provider Please insert the port used by the Gatekeeper service Consult with your S Il Gatekeeper service provider GK time to live min Gatekeeper searching time Vocoder Voice compression type G 723 1 or G 729a Alignment VoIP gain default value is 3dB For example if IPX 1000 results VolP gain echo when communicate with another VolP device you have to adjust IPX 1000 s VolP gain till the echo is disappear Please insert the ID for port 1 and 2 Consult with your Gatekeeper service Port 1 ID Port 21D provider if you don t know Note that in general each port ID must be unique DONE Clicking on the DONE button to apply the changes 52 Calling party configuration This is where you enter the details of all the VoIP servers that you want to communicate with An IP phone call involves two VoIP servers your IPX 1000 and the VoIP server at the other end Both VoIP servers must be in the same mode when communicating with each other Therefore in addition to setting up your own system properly you must also advise the other party to set up their system with the same mode Here is a description on the three available mode
43. irement e Network cables Use standard 10 100BaseT network UTP cables with RJ45 connectors e TCP IP protocol must be installed on all PCs For Internet Access an Internet Access account with an ISP and either of a DSL or Cable modem for WAN port usage 1 Choose an Installation Site Select a suitable place on the network to install IPX 1000 Ensure IPX 1000 and the DSL Cable modem are powered OFF 2 Connecting to LAN Using UTP cables connect all your LAN devices PC NB HUB switch to the LAN ports on the IPX 1000 The corresponding LAN light s on the front panel will turn on Wait a minute or two for all LAN devices to establish links with the IPX 1000 The network related installation is now complete and you should be able to access the Internet 3 Connect WAN Cable Connect the DSL or Cable modem to the WAN port on IPX 1000 Use the cable supplied with your DSL Cable modem If no cable was supplied use a standard cable Using a UTP cable connect the LAN port on the ADSL cable modem to the WAN port on the IPX 1000 Turn on the ADSL cable modem and make sure its READY light is on steadily If the READY light keeps blinking contact your Internet service provider ISP and fix the problem before going to the next step If the connection is made properly the WAN light on the front panel will turn on 4 Connecting power L Note Plug the power supply into the IPX 1000 Plug the power cord i
44. ist please select a type to use when communicating with Type of destination this destination IP Domain Please insert the IP address or Domain name Please click the Seq No or Name link to enter into VoIP Tel data VoIP Tel data Name Abbrev code PostFix code volf Server Ext 1 1 1 121 IPX 1000 1PX Add VolP TEL Mame Abbrey code PostPix code olf server Jipxto00 IPx DOHE Parameter Description Name Please insert the username of the remote extension Please insertthe number you dial That code is better defined as same as Abbrev code I remote extension number and different from local extension number PostFix code Please insert the number of the remote extension VolP server Please selection the destination device 54 VolP amp PSTN Based on the distributed architecture concept VolP extensions are off premises extensions reachable through VolP calling party You can call a VolP extension by dialing a simple extension number as if you are dialing a local extension although the VolP extension may be physically located in a remote office thousands of miles away Since the call is established via the Internet voice quality may be subject to network conditions In addition to calling remote offices you can also use VolP extension to go Off Net a way to make outbound calls from the remote office The main reason for making Off Net calls is to save long distance charges Please select the VolP 8 PSTN icon
45. ling details both inbound and outbound for this extension in the past 7 days Dial Log Date Time TalkTimelzeci Call Type CO number 2004 4 29 15 9 0 Era Dial out 0921134534 2004 4 30 o ba 2 31 Dial out 0932315554 2004 4 30 9 29 57 43 Dial out 0932315554 2004 4 30 9 51 38 496 Dial out 0910641747 2004 4 30 E e 13 Dial out 23704658 2004 4 30 Tacha 54 Dial out 2370466585 Back To List Return Clicking here to return to the previous menu listing all CO and extension lines 50 Toll Table If you enable Local or Domestic toll restriction you must set up the Toll Table so that the system knows whether an outward dialing is local Domestic long distance or international When entering the prefix digits do not include the CO Access Code the code that must be dialed before making an outbound call Please select the Toll table icon n Telephone Service beta o pl be a oder ts E E Domestic configuration Ds 00 CS os H 323 configuration eee at o o ae configuration E a a H Network Service s LANWAN configuration es ne pen configuration coco Internet sharing z Add prefix Advance Internet configuration Domestic gt aa o lt a a configuration 208 configuration Internation O02 DOME a a z Delete VPA configuration E Tae EET Pa etal er ne 0800 Y Delete Add Prefix Select either Domestic or International from the drop down list enter the prefix in the blank box and clicking o
46. n come back to you instead of being transferred to the extension If the extension is busy with voicemail the call will be transferred to its voicemail box automatically In this case you should hang up the phone immediately and let the caller hear the personal greeting message 01 30 the personal command setting If you use Planet IP PBX system there may have some of the useful personal phone commands described below Please refer to Personal phone command manual on page 52 59 31XXXX 6OXXXX The system command setting where XXXX represents PCBX system s password and the default value is 1234 please refer to System phone commands manual on page 52 Personal Phone Command List Feature Default Personal Voice Announce Call Forwarding Setting command O cancel the forwarding 1 leave message 2 Walking Extension 3 forward to outside party The function is reserved 03 07 08 13 17 lee EL F Introduction of the Personal Command 01 Personal Voice Announce Incoming calls that meet specific predefined criteria be answered automatically by your extension Enabling Disabling according to the extension is set on the mode of cancal the forwarding or leave message You can enable or disable Voice Announce at any time The Voice Announce state is shown only if your extension is set on forwarding to your voicemail box as expla
47. n the DONE button Here Domestic means Domestic long distance Delete Prefix Select the prefix from the drop down list and clicking on the DELETE button H 323 Configuration IPX 1000 supports the H 323 VoIP phone standard There are two modes of operation P2P mode and GK mode e The P2P mode allows for direct communication and is used when both parties have static IP address eo The GK mode is used when at lease one party has dynamic IP address The Gatekeeper acts like an address translating middleman Every time connects to the Internet the PC will automatically register with the Gatekeeper to let it know about current IP address You can then communicate with other members of the same Gatekeeper service 51 H 323 configuration Operation mode Gk Made Connect Fail H323 ID GK password GH IP GK port 1719 GE time to live mini 01 vocoder 6 723 y Voip gain ade gt Port 1 ID Y Port 2 ID o Port 3 ID O Port 4 ID Po DONE Parameter Description Your choices are P2P mode and GK mode as described above If you select Operation Mode the P2P mode you don t need to set up any Gatekeeper related items described below H323 ID Please insert the name for your own reference You can restrict the outward dialing capability with this function if you also set up the Tol Table The Toll Table tells the system whether the dialed number is local Domestic long distance or international Out Call Pr
48. nto a power outlet Three lights Power 24V and 80V on the front panel will turn on indicating that the system is up and running Check the LEDs The PWR LED should be ON For each LAN PC connection the LAN LNK ACT LED should be ON provided the PC is also ON The WAN LED should be ON Connecting to the telephony devices Connecting to PSTN CO line Connect CO line s to IPX 1000 s line 1 and or line 2 The Line 1 and or Line 2 light s on the front panel will turn on Connecting to Telephone Connect telephone s to Tel 1 Tel 4 Extension 1 Extension 4 Connection of incorrect telephony devices to the telephony ports can cause permanent damage to the IPX For example the PSTN line should NOT be connected to the Tel port 1 to 4 on IPX 1000 Administration Interface PLANET IPX 1000 provides GUI Web based Graphical User Interface for machine management and administration Welcome To PLANET IP PBX Web Management LAN WAN Interface quick configurations PLANET IPX 1000 comes with two defaults IP address default LAN side IP address is 192 168 0 1 and default WAN side IP address is 172 16 0 1 You may use any PC to connect to the LAN port of IPX 1000 to start machine administration In general cases the LAN IP address is the default gateway Hint of LAN side workstations for Internet access and the WAN IP of IPX 1000 is the IP address for remote calling part
49. o use the second range only after the first range is all used up If you don t need to use the second range please instert zero for both the start value and the end value 26 Please insert the first or the only DNS server s IP address If this IP address DNS server st is set incorrectly your PC will not be able to access web sites via domain names Please insert the second DNS server s IP address This IP address is optional DNS Server 2st If you don t need to uset the 2nd DNS server please insert zero for the 2nd DNS server DONE Clicking ing on the DONE button to apply the changes After clicking ing on the DONE button the system refuses to save the changes reverting back to the old settings then you need to request a new IP address for your PC from the DHCP server To request a new IP address from the DHCP server follow these steps 1 Open the Command Prompt window sometimes called DOS window from Windows 2 If you are using Windows 95 98 enter ipconfig release_all After the command is completed enter ipconfig renew_all 3 If you are using Windows 2000 XP enter ipconfig release After the command is completed enter ipconfig renew 4 If you want to know your PC s new IP address enter ipconfig Internet Sharing This page allows you to enable the Private IP address and no need to apply from your MIS but you must responsible that the routing information out gone to the othe
50. onfiguration E Firewall configuration DHCP server Lease Time min Domain Name Router IP Assignment IP range 1 Assignnment IP range 2 server configuration icon e s E DHCP server configuration DHCP server Enable Lease time min 11440 ion a Domain name Imydomain org Router IP mode User Defined 192 160 Suggest Eth1 IP Router 1st must be Assignment IP range 1921630 10 defined mini mo Assignment IF range2 192 158 50 100 O Not setup DAMS server 1st R bJ DNS server 2nd T DONE Parameter Description Enabele Disable Please make sure all the following parameters are set properly before enabling the DHCP server 1440 default value The lease time is measured in minutes Please insert the domain name of the IPX 1000 Please insert the router s IP address of the IPX 1000 If you want to use IPX 1000 s internal router please insert the IPX 1000 s LAN IP address here or use another router on the LAN then insert its IP address here instead Please insert the first IP address range The values must be within 1 254 and the end value must be greater than the start value Note that the first three numbers unchangeable should be the same as the first three numbers of IPX 1000 s LAN IP address If not then you must correct IPX 1000 s LAN IP address setting first Please insert the second IP address range The DHCP server will start t
51. permitted after hearing the CO dial tone and you can start making the call On the contrary the request will be denied because all lines are busy or the extension is not allowed to make outside calls you will hear a message to that effect 58 2 entry major mode and voice mail system Press 1 leave a message Press 2 Mailbox Password default value is 0000 1 hear new messages 2 hear old messages 3 change password 4 change Follow Me setting 9 set Follow Me number When listening to the playback of a message or conversation you may interrupt it by pressing the Flash key or the Recall key on the phone x8 Call pickup You can answer an incoming call that is ringing at another extension from your phone without leaving your desk The following types can pick up a extension s call Dial 8 when the other extension is ringing Flash 100ms 700ms Recall Call transfer How to transfer a call First you should press the Flash key and the call will be hold on the line Second dial the extension number and hang up The call will be transferred after finishing the two steps When the extension answers you may talk to it before hanging up too The call will not be transferred until you hang up If the extension is busy without voicemail or does not want to answer this call you may cancel the transfer by pressing the Flash key again The call will the
52. ponse is received either the connection is not working or your PC s IP address is not compatible with TPX 1000t8 LP Address If your PC is using a fixed IP Address its IP Address must be within the range 192 168 0 2 to 192 168 0 254 to be compatible with IPX 1000 s default IP Address of 192 168 0 1 Also the Network Mask must be set to 2954205420030 Ensure that your PC and 1PxX 1000 are on the same network segment If you don t have a router this must be the case 19 Chapter 3 Network Service Configurations Configuring and monitoring your IPX 1000 from web browser The IPX 1000 integrates a web based graphical user interface that can cover most configurations and machine status monitoring Via standard web browser you can configure and check machine status from anywhere around the world Overview on the web interface of IPX 1000 With web graphical user interface you may have More comprehensive setting feel than traditional command line interface Provides user input data fields check boxes and for changing machine configuration settings Displays machine running configuration To start IPX 1000 web configuration you must have one of these web browsers installed on computer for management Netscape Communicator 4 03 or higher Microsoft Internet Explorer 5 01 or higher with Java support Manipulation of IPX 1000 via web browser Log on IPX 1000 via web browser After non http Welcome To PLA
53. r Microsoft Networks a AA OCCO O Cente aed Cie ee Install Uninstall Froperties Description Allows your computer to access resources on a Microsoft network Show icon intaskbar when connected OK Cancel Network Configuration Win 2000 b Select the TCP IP protocol for your network card c Clicking on the Properties button You should then see a screen like the following 13 Internet Protocol TCP IP Properties General ou can get P settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IF settings f Obtain an IP address automatically C Use the following IP address IP address Subnet mask Default gateway Obtain ONS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server TCP IP Properties Win 2000 Ensure your TCP IP settings are correct with one of the following description Using DHCP To use DHCP select the radio button Obtain an IP Address automatically This is the default Windows setting If your networking environment is a DHCP environment Using this option is recommended Restart your PC to ensure it obtains an IP Address from DHCP server Using a fixed IP Address Use the following IP Address If your PC is already configured check with your network administr
54. r network The benefit of the Private IP address is can be shared with different party for saving IP number E Internet sharing IP sharing Enable DONE 27 Advanced Internet Configuration Advanced Internet configuraton also called IP masquerade is a process of translating the source header of IP packets so they will be routable across wide area networks Address mapping Source IP address Destination IP address 210 66 155 70 192 168 0 70 setting Port mapping Service type Source port Target port Target IP TER 30 4000 192 165 0 60 BOTH 30 5000 192 165 0 80 setting Virtual DMZ DMZ host 210 66 155 50 setting Address mapping This feature allows public IP address to be associated with one computer on your LAN All outgoing traffic from that PC will be associated with that public IP address Any traffic sent to that IP address will be forwarded to the specified PC uses the private IP you set here Please click Setting button to enter into Address mapping configuration Address mapping list Source IP address Destination IP address Select 210 66 155 FO 192 168 0 70 Li Add Edit Delete Return Add Clicking Add botton to step up the machine the packet want to be transferred Source IP address Please fill the pulbic IP address which packet want to be transferred Destination IP address Please fill the target private IP address which packet be transferred to Edit Please select the IP tran
55. s Add Calling Party z Telephone Service a os O ae ColExtension line Toll Table z A cc 8 Add Calling Party Configurations seg Mo Hame Destination Calling party x Config Px y Hee an ERIN cae VoIP User Save Parameter Description Seq No Please assign a unique number to each server Name Please insert the name for your own reference From the drop down list please select a mode to use when communicating with this server IPX Mode This mode is unique to IPX 1000 and requires both parties to have static IP address If the other party also uses IPX 1000 using this mode is highly recommended but not mandatory When two parties communicate in the IPX mode their systems know more about each other s capabilities This mode Destination offers better Off Net controls GW Mode This mode requires both parties to have static IP address This mode is usually used when the other party uses an H 323 system other than IPX 1000 GK Mode You must use this mode if at least one party does not have static IP address The call is made through a Gatekeeper service with which both parties are registered DONE Clicking on the DONE button to add an entry A new menu will appear for you to enter the other server s IP address or domain name 53 Add Calling Party sed Mo 0007 Mame IPxX 1000 Destination IP x Type of destination IP IP u DOHE Return Parameter Description From the drop down l
56. s and 4 extension lines Since all ports are analog no extra hardware is needed to connect analog devices IPX 1000 allows the use of regular telephones instead of expensive digital telephones resulting in even more cost savings IPX 1000 does not utilize the network for conventional telephony functions therefore it adds no load to the network and is not subject to network conditions failures VolP Functions IPX 1000 provides two H 323 VoIP resources as standard VoIP functions are transparently integrated with conventional telephony functions in the IPX 1000 design and a uniform user interface is provided for both conventional and VoIP functions Advanced Internet Functions IPX 1000 provides advanced Internet service e DHCP server Dynamic Host Configuration Protocol provides a dynamic IP address to PCs and other devices upon request e PPPoE The Internet WAN port connection supports PPPoE PPP over Ethernet as well as Direct Connection type services e Virtual DMZ The DMZ DeMilitarized Zone feature will allow un restricted bi directional traffic passed through IPX this will bring great convenience while configuring Internet applications e Support VPN Provides an easy to follow configuration interface to quickly setup the common VPN deployment scenarios between each of the machines to minimize support requirements Package Content The contents of your product should contain the following items IP
57. site B select tunnel 2 as the channel to site C then site C select tunnel 1 to complete this connection 2 The packet could be encrypted or non encrypted IPX VPN router supports peer to peer packets encryption It uses 128Bit encryption User could enable encryption or disable encryption for each connection 3 IPX amp neighborhood IPX VPN provides an easier way to make Windows user to find other computer by name It supports Microsoft neighborhood amp IPX by enable IPX and Neighborhood 4 IP address setup IPX VPN could support both FIX IP amp Float IP address In general peer to peer VPN connection requires two end points have Static IP address Because of IPX VPN could support DDNS service and allowing remote site to enter domain name Therefore by select Float IP and DDNS domain as the remote IP address IPX VPN could find end point both FIX IP non Fix IP address Please note that to prevent potential collision in the VPN environment It requires end_point to end_ point uses IP address ranges differently For example Site A LAN IP 192 168 0 x Site B LAN IP 192 168 1 x 41 Chapter 4 Telephone Service Configurations IPX 1000 Telephony Functions IPX 1000 comes standard with 2 CO ports and 4 extension ports Basically any analog telephones can be used but it is better to use telephones with a Flash key which generates hook flashes within the range of 100 700 milliseconds The Flash key is used in many operations such
58. sparented clicking Edit to modify the public and private IP Address Remember to save after changing Delete Please select the IP transparented clicking delete to remove the IP you dont want to transparent Return Go back to the last page 28 Port mapping Port mapping or Port Address Translation PAT is the process where packets arriving to a particular IP address port can be translated and thus redirected to a different IP port This functionality is a way to create a persistent passage through NAT Port Mapping is only necessary for incoming connections not returning traffic Please click Setting button to enter into Port mapping configuration Port mapping list Service Lype Source port Target port Target IP select TEF 30 4000 192 168 0 5 7 BOTH 30 5000 192 168 0 50 7 Add Edit Delete Return Add Clicking Add botton to step up the machine the packet want to be transferred Service type Please make sure the protocol type service use TCP Transmission Control Protocol UDP User Datagram Protocol or BOTH Source port Please fill the port service using Target port Please fill the port service will be transferred to Target IP Please fill the IP Address of the responsible machine Edit Please select the service port transparented gt clicking Edit to modify the port and IP Address Remember to save after changing Delete Please select the service transparented clicking delete to remove the servic
59. stration Interface 6 LAN WAN Interface quick configurations 6 Web Configuration ACCESS uu u uapa A alee Rees 6 Preparation before beginning web administration on IPX 1000 8 Checking TCP IP settings on Windows 95 98 8 Checking TCP IP settings on Windows NTI 10 Checking TCP IP Settings Windows 2000 13 Checking TCP IP Settings Windows XP 15 LAN IP address configuration via web configuration interface 17 WAN IP address configuration via web configuration interface 17 Memel Access Sel iiO 18 Chapter 3 Network Service Configurations 20 Configuring and monitoring your IPX 1000 from web browser 20 Overview on the web interface Of IPX 1000 20 Manipulation of IPX 1000 via web browser 20 LAN WAN CONMOGUPATION estacas u uyu uu uuu uu sS uuu se 21 DHCP Server Configuration r 26 o u 2 E EM ss sao aba Gak sales sas 27 Advanced Internet Configuration
60. t a 9 as the Post Dialing Code to make Off Net calls and there is no toll restriction for this level Use this level with caution because it allows virtually everyone to make Off Net calls 55 Local off net code Please select a four digit number as the Local Off Net Password which is Local Off Net required to make Off Net calls when the Off Net Privilege Level is set to Password medium as described above Off net call CO log Please clicking Off net CO log button to view a log for all Off net calls The information includes Incoming IP address date time duration and called number E Off net call log Incoming IF address Date Time Duration zec Dialed Number 192 166 100 5 B 25 16 29 a 97204951172 192 168 100 60 B 28 12 29 52 9511295112 192 168 100 55 B 28 15 29 a 97297204172 192 168 100 50 6 29 16 25 52 4951115112 Return VolP user VolP user date VolP user date is users who want to make Off Net calls through this office If the Off Net Security Level is set to high a non IPX Off Net call will be allowed only if the caller is a VoIP User of this office Up to 50 VolP Users can be set up here User code 1 49 Enter a unique three digit number ranging from 000 to 049 Password Enter a four digit number ranging from 0000 to 9999 Priority Privilege From the drop down list select a privilege level you want to assign to this VolP User DONE Click on the DONE button to add the entry S6 2
61. th for H323 in order to have an acceptable IP phone quality And you may want to limit the bandwidth for FTP so the network will not perform poorly when someone is uploading or downloading a large file Note that if 1 is entered into any BW bandwidth field it means that no QoS is applied to that particular bandwidth For example if all four BW fields are entered 1 for FTP it means that FTP is not regulated by QoS at all this is generally not a good idea x QoS rules Guaranteed Maximan Guaranteed Maximan MO Type Gos port upload upload download download lJ FTP Define 16 32 16 32 Delete QoS policy JO m Delete Add 005 policy Return Delete To delete a user rule simply select its number from the drop down list and clicking on the DELETE button Add QoS policy Please clicking Add QoS policy button to add a User defined QoS policy 36 DONE User defined QoS policy Gos type User Defined Type TCP Gos port NAAA 1 Guaranteed upload kBps Maximun upload kBps Guaranteed download kBps Maximun download kBps Return Clicking on the DONE button to apply the changes Return Go back to the last page QoS rules No Type Qos Port Guaranteed upload Maximum upload Parameter Description Up to ten user rules can be defined Note that if 1 is entered into any BW bandwidth field it means that no QoS is applied to that particular bandwidth For example if all four BW fiel
62. the address mapping you can do the work using Port mapping The matter is the protocol of some service using random port The advantage of traffic control provides by Virtual DMZ also by Address Mapping but you need pay attention to the configuration of firewall 31 Intenel P TOPE Public F1 Public IP 2 Public F3 RS Amin Virtual IP 1 rel E Virtual IF2 Virtual F Virtual FP Virtual F 8 B The Contrast of Virtual DMZ and Address Mapping Decision about using Virtual DMZ and Address Mapping is decided by private or public IP which server uses If server is public IP it is better to establish Virtual DMZ framework If server is private IP and permit accessing for Internet address mapping or port mapping is ideal solution The purpose is not to change the infrastructure and setting formally We suggest that it is better to use Port Mapping or Address Mapping when server needs to provide accessing for Internet The reason is the Virtual DMZ framework will occupy more bandwidth and cause the System loading bigger See the figure all traffic will through IPX 1000 when PC in intranet want to access server but Address Mapping won t Merely no matter Internet or intranet accesses server using public IP in Virtual DMZ framework but Address Mapping is more complicate Internet needs public IP to access Server when intranet needs private IP Both of them are the method to provide service for user just accordin
63. the machine you don t want to transparent Return Go back to the last page Address Mapping vs Virtual DMZ The standard framework of the Intranet The figure below is the simplest way to construct the intranet User can access the single server used public IP address provided by enterprise Ink ie The IPX Virtual DMZ framework 30 Can change the intranet framework by using Virtual DMZ can make use of Virtual DMZ to replace the standard intranet structure without changing the any setting including the setting of Public IP 2 and IP 3 and user still can access the server formerly To cantrast the standard and Virtual DMZ framework because all traffic through server Public IP2 and Public IP3 will be control by IPX 1000 The IPX 1000 have more authority to provide bandwidth for VolP Another important point is the protecting by Firewall All accessing can be defended and filtered by IPX 1000 But one thing have to be pay attention the factory setting about allows all service to pass through Firewall So you need to configure your Firewall before contruct the Virtual DMZ framework The IPX Address Mapping framework IPX system s address mapping framework is designed for the service like Oracle Internet s user can access MySQL existing in intranet The point is user accessing the service through virtual IP normally If you permit user accessing from Internet you have to step up a public IP mapping to a private IP Besides
64. to join then clicks Add button There are seven DDNS service provides of your choices x Add Dynamic DNS ww changeip com Wa Changelp com aci ooo lay hopio or Www cing cor hci net Note1 This Device only allows register to one DDNS service provider Note2 Before using this DDNS service you should apply an account first Note3 This device can support DDNS service provider have various choice of user define names by selecting the appropriate company selecting one DDNS service provider For example www changeip com After get an account from DDNS service provider You should have the following information Domain DDNS domain name Username User login name for DDNS service Password User password for DDNS Service En Add dynamic DNS Type www changeip cam Domain lipx1000 changeip com Username fipx100 Password hello DOHE Return Please clicking DONE button you will see the configuration screen below The screen could choice Edit or Delete the DDNS account Type The DDNS service provider you have selected Domain DDNS domain name Username User login name for DDNS service Password User password for DDNS Service Stauts Connecting gt Trying to connect DDNS server Connected gt Successfully connected to DDNS server 38 E Dynamic DNS data Type mas changeip cam Domain p1000 changelp com Username ipx100 F asanmo rd hello Status Connecting Edit Delete VPN Configuration
65. u and set its operation mode to Disabled This way the system knows which CO line s should never be accessed To set up a CO line or an extension clicking on its icon I CO line configuration Click icon to start configuration x Extension line configuration Ext 121 Ext dada Ext 123 Ext 124 Click icon to start configuration CO line configuration Please clicking Co line telephoen icon to enter into Setup CO x Setup CO 1 Answer mode Two Way CO answer mode setup Caller ID Disable Y Define caller ID signal mode Define ext number for ring ta Ring to Ext Mail Disable Y extvolce mail DONE Back to list Parameter Description x 47 Each CO line can operate in one of the following modes Shutdown This line is totally disabled usually used for unconnected CO ports Dial In Only This line can only be used to receive calls Dial Out Only This line can only be used to make calls Answer Mode Operation Mode This line can be used to both receive and make calls Two Way Direct Ring Ring Through This line is two way but incoming calls on this line will be transferred to the Ring Through Extension see below directly bypassing the system s auto attendant Voicemail Ring Through Voicemail This line is two way but incoming calls on this line will be transferred to the voicemail box for the Ring Through Extension directly bypassing the system s auto attendant
66. xt number of 4th pirority operator CO Greeting Operator Voicemail 1st Operator Extension 2nd Operator Extension 3rd Operator Extension 4th Operator Extension Save configurations Parameter Description This is the code that a caller dials to get to the operator Your choices are 0 recommended and 9 This code must be different from the CO Access Code see above Enable operator voicemail if the operator fails to answer the call Enter up to four operator extensions here Operators are prioritized The first operator has the highest priority which means he she will be the first operator that the system will try to access If the first operator is busy then the system will try the second operator and etc Please click on the DONE button to apply the changes Advanced PBX config Advanced PBX configuration is the procedures of configuring the busy tone on Planet IPX 1000 IPX 1000 in order to release line ports after PSTN caller party is hung up A caller makes a telephone call to IPX 1000 from PBX PSTN side and calls to other VoIP device through the IPX 1000 If the IP side of other VoIP devices do not answer the call and the caller hang 45 up PBX PSTN will give IPX 1000 a busy tone automatically If the other VoIP device of IP side answers and hangs up the phone the IPX 1000 will release the line port automatically without analyzing busy tone from PBX PSTN PBA system advance Busytone freg
67. y to connect with Web configuration access To start IPX 1000 web configuration you must have one of these web browsers installed on computer for web management Netscape Communicator 4 03 or higher Microsoft Internet Explorer 4 01 or higher with Java support Default LAN interface IP address of IPX 1000 is 192 168 0 1 You may now open your web browser and insert http 192 168 0 1 in the address bar of your web browser to logon IPX 1000 web configuration page IPX 1000 will prompt for sign in User Name Password please enter admin 123 to continue machine Web Management Default WAN interface IP address of IPX 1000 is 172 16 0 1 You may now open your web browser and insert http 172 16 0 1 in the address bar of your web browser to logon IPX 1000 web configuration page IPX 1000 will prompt for sign in User Name and Password please enter admin 123 to continue machine Web Management Please locate your PC in the same network segment 5 Note 192 168 0 X of IPX 1000 If you re not familiar with TCP IP please refer to related chapter on user s manual CD or consult your network administrator for proper network germana Preparation before beginning web administration on IPX 1000 In this section we ll introduce steps of how to setup a PC to communicate with IPX 1000 and Internet access related parameters through TCP IP protocol configuration Before starting web browser to connect to IPX 1000 please ch

Internet Telephony /PBX System IPX

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