GXP 1620 USER MANUAL
Contents
1. s 5 Hover cursor over Accounts Select Account 1 and click Network Settings Nat Traversal Select Keep Alive Grandstream GXP1400 Admin Logout Reboot English sve Status Accounts _ Settings Network Maintenance Phonebook Val Version 1 0 8 4 Network Settings General Settings DNS Mode A Record 7 Network Settings Primary IP SIP Settings fs Backup IP 1 Audio Settings Call Settings l Backup IP 2 NAT Traversal Keep Alive Proxy Require Copyright Grandstream Networks Inc 2015 All Rights Reserved Once done click Save and Apply 6 Hover cursor over Accounts Select Account 1 and click Audio Settings Send DTMF Check via RTP If you check DTMF Inband for DTMF mode on your Unique Management Page on our site Check in audio Arn Accounts Settings Network Maintenance Phonebook rad Version 1 0 2 4 See Audio Settings Si General Settings DTMF Payload Type 101 SIP Settings db Preferred Vocoder choice 1 PCMU lt Audio Settings Call Settings Preferred Vocoder choice 2 PCMA 2 Account 2 Preferred Vocoder choice 3 PCMU Preferred Vocoder choice 4 PCMU Preferred Vocoder choice 5 PCMU 4 Use First Matching Vocoder in NnoO 2000K SDP gt Disable Multiple m line in SDP No Yes SRTP Mode No r Symmetric RTP NoYes Silence Suppression NoYes Voice Frames per TX 2 G 726 322. or a router LAN side of the router using the Ethernet cable 4 Connect the 5V DC output plug to the power jack on the phone plug the power adapter into an electrical outlet If PoE switch is used on GXP1620 in step 3 this step could be skipped 5 The LCD will display provisioning or firmware upgrade information Before continuing please wait for the date time display to show up 6 Using the keypad configuration menu or phone s embedded web server Web GUI by entering the IP address in web browser you can further configure the phone GXP1620 GXP1620 is a phone device that can be used with our service It cannot be used as a typical phone The customer must subscribe to an Internet Service Provider to be able to use the device Customer with no broadband router feature must provide a separate broadband router Message Waiting Indicator Line Key Softkey Message Phonebook Record Home Button EET xX Menu OK key ewan Navigation keys Page intercom metre lt e Mute Hold Headset Conference Transfer Speaker Send Standard Keypad Volume LCD Familiarization GXP1620 has a dynamic and customizable screen The screen displays differently depending on whether the phone is idle or in use active NxtScr Toggles between different idle screens For example for GXP1620 pressing most left soft key switch screen will toggle among default idle screen weather information IP address and Account information Keypad B
3. pre suffix Changes Always Skip the Firmware Check XML Config File Password HTTP HTTPS User Name HTTP HTTPS Password Always Authenticate Before Challenge Validate Hostname in Certificate No Yes No Yes Upgrade via _ TFTP HTTP _ HTTPS Firmware Server Path fm grandstream com i Config Server Path _ fm grandstream com Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix Allow DHCP Option 43 and Option 66 to Override Server Allow DHCP Option 120 to Override SIP Server C No Yes No Yes 3CX Auto Provision No Yes Firmware Upgrade and Provisioning Select Always Skip the Firmware Check Once done click Save and Apply 12 Hover cursor over Maintenance and click Upgrade and Provisioning Note This step should only be done if you want to upgrade firmware Version 1 0 2 4 Maintenance Upgrade and Provisionin Upgrade and Provisioning XML Config File Password HTTP HTTPS User Name HTTP HTTPS Password Always Authenticate Before Challenge Validate Hostname in Certificate NoYes No _ Yes Upgrade via O TFTP HTTP _ HTTPS Firmware Server Path fm grandstream com lt Config Server Path fm grandstream com lt Firmware File Prefix Firmware File Postfix Config File Prefix Config File Postfix Allow DHCP Option 43 and Option 66 to Override Server Allow DHCP Option 120 to Ove
4. GXP 1620 USER MANUAL Thank you for purchasing Grandstream GXP 1620 Make sure and acknowledge that you have read this manual before using GXP1620 Package Contents Main Case Handset Phone Cord AC Power Adaptor Ethernet Cable Phone Stand Quick Start Guide NI AARWNS Disclaimer This document is subject to change without prior notice A possibility of noise broken voice or disconnection may occur because of customers or our network environment We cannot guarantee the quality of voice The company assumes no responsibility on the difference of call or voice quality when the hearing acuity of individuals is concern The company assumes no responsibility when it was used outside Japan As for GXP1620 regular server maintenance you may experience temporarily service stops without prior notice The company assumes no responsibility for the damages of customer caused by the phone malfunction or breakdown Care Please use soft dry clothes to clean the device Don t use wet clothes Don t use volatile chemicals like benzene or thinner since they can damage the device If you want to use a chemical wipes please read the cautionary notes before using it Connection Method 1 Attach the phone stand or wall mount to the back of the phone where there are slots 2 Connect the handset and main phone case with the phone cord 3 Connect the LAN port of the phone to the RJ 45 socket of a hub switch
5. Packing Mode ITUC IETF Jitter Buffer Type Adaptive Jitter Buffer Length 300ms Once done click Save and Apply 7 Hover cursor over Settings and click Call Features in Status Accounts Settings Network Maintenance Phonebook f Call Features Off hook Auto Dial Off hook Timeout 30 Disable Call Waiting Tone No O Yes Disable Direct IP Call No O Yes Use Quick IP Call Mode No O Yes Disable Conference No O Yes Disable in call DTMF Display No O Yes Enable Sending DTMF via No Speed Dial gt Disable DND Button No Yes t Yes Enable Idie Mute No Yes Disable Transfer No Yes In call Dial Number on Pressing Transfer Key Auto Attended Transfer No O Yes Do Not Escape as 23 in No SIP URI Click To Dial Feature Disabled Enabled Yes Blink message LED on ringing No O Yes Call History Flash Writing 0 means this option is disabled Write Timeout 300 Max Unsaved Log 200 Disable Call Waiting Select Yes This will ignore Call waiting Select No if you want to enable Call waiting Once done click Save and Apply 8 Hover cursor over Settings and click Date and Time NTP Server Enter ntp jst mfeed ad jp Time Zone Select the time zone where you are located Grandstream GXP1620 Admin Logout Reboot Factory Reset English An Status Accounts Settings Network Maintenance Phonebook a Version 1 0 2 4 Date and Time NTP Se
6. blem is not resolved after doing this please contact our customer support service Please provide your number and broadband products No Ringer Sound Ethernet Cable is Check the connection of the disconnected Ethernet cable AC Adapter is Check the connection of the disconnected AC Adapter Did you change the volume Adjust the volume on the settings volume button Did you change the settings Revert the changed settings on the display Disconnect the Ethernet cable Please reboot Call is interrupted by noise Are there any abnormalities Check your network in the network environment environment Initialization Method Note that previous configurations will be cleared out after the initialization process You need to set all the required information again to start your service Press the MENU e button and select Config Then select Factory Reset and confirm by selecting OK
7. ew password in its case but username is still admin It can t be changed Grandstream GXP1620 Admin Logout Reboot Factory Reset English andstream Status Accounts Settings Network Maintenance Phonebook 7 a Account SIP User ID SIP Server SIP Registration Account Status Account Status Account 1 0000270545 voip3022 agile ne jp YES Copyright Grandstream Networks Inc 2015 All Rights Reserved 4 Hover cursor over Accounts Select Account 1 and click General Settings Grandstream GXP1620 Admin Logout Reboot Factory Reset Engish Version 1 0 2 4 Status Accounts Settings Network Maintenance Phonebook Fa General Settings General Settings Account Active No Yes D l l Account Name Unique ID SIP Settings N Audio Settings l Call Settings Secondary SIP Server Account 2 F Outbound Proxy Login Server Backup Outbound Proxy SIP UserID Unique ID Authenticate ID Unique ID Authenticate Password l Name Unique ID Voice Mail UserID 999 Save and Apply SIP Server and Outbound Proxy Login Enter Login Server Account Name SIP User ID Authenticate ID Enter Unique ID 10 characters Authenticate Password Enter Registered Password sent thru mail If password was changed please enter the new one Voicemail User ID Enter 999 Once done click Save and Apply Set on both accounts Note that they must have different registered UID
8. rride SIP Server 3CX Auto Provision C No Yes Yes check for upgrade every 1008 minute s 9 check for upgrade every day Yes check for upgrade every week Firmware Upgrade and Provisioning Select Always Check for New Firmware Upgrade via Select HTTP Automatic Upgrade Select Yes check for upgrade every minutes input 10080 on field provided Once done click Save and Apply Safety Precautions This manual contains precautions to assure user s safety while using this product If the precautions are disregarded the extent of consequences is presented below A WARNING A CAUTION OOOO OOOO This indicates that ignoring or mishandling of this notice might result to death or serious injury to the person This indicates that ignoring or mishandling of this notice might result to harm to the person WARNING Immediately unplug the device from the power supply if there is a strange smell and smoke Don t use the device and immediately contact the dealer for repair This may cause fire or explosion Do not disassemble or modify The device may malfunction cause electric shock and fire Do not insert metal to the opening or drop the product If in case a metal is inserted to the device unplug the device and contact the dealer The device may malfunction cause electric shock and fire Do not pour water or any foreign object inside the device If in case water or any foreign object i
9. rver ntp jst mfeed ad jp Multicast Paging Allow DHCP Option 42 to override NTP server Ring Tone Timezone Auo Allow DHCP Option 2 to Override Time Zone Setting General Settings No Yes LCD Display Date and Time Self Defined Time Zone MTZ 6MDT 5 M4 1 0 Web Servi si Date Display Format yyyy mm dd XML Applications Programmable Keys Broadsoft XSI Save and Apply Copyright Grandstream Networks Inc 2015 All Rights Reserved Once done click Save and Apply Time Display Format 012 Hour 24 Hour 9 Hover cursor over Maintenance and click Web Access Grandstream GXP1620 Admin Logout Reboot Factory Reset English CGn eam Status Accounts Settings Network Maintenance Phonebook f Version 1 0 2 4 Web Access Web Access Upgrade and Provisioning og New Password Language Confirm Password Save Copyright Grandstream Networks Inc 2015 All Rights Reserved Set a new password for Admin Password for security purposes Once done click Save and Apply 10 Hover cursor over Maintenance and click Upgrade and Provisioning Grandstream GXP1620 Admin Logout Reboot Factory Reset Engish C wa Status Accounts Settings Network Maintenance Phonebook l Version 1 0 2 4 Upgrade and Provisionin OAI Check for New Fi Upgrade and Firmware Upgrade and m E E AREE Provisioning Provisioning Check New Firmware Only When F W
10. s poured or inserted to the device unplug the device and contact the dealer Do not touch the device when lightning occurs This may cause electric shock Do not use in bathroom or shower room The device may malfunction cause electric shock and fire Don t place in a damp dusty or direct sunlight The device may malfunction cause electric shock and fire This device is not waterproof If in case water entered the device unplug the device and contact the dealer OOOO A CAUTION Do not place near the kitchen table or humidifier or near oil and moisture The device may malfunction cause electric shock and fire Do not place in humid and dusty area The device may malfunction cause electric shock and fire Do not place in extremely cold place or place with unstable temperature It may cause explosion Do not place in unstable or shaky place If the device falls it may collapse it may cause injury or explosion Use after checking if foreign matters are attached to the speaker of the handset Thumbtacks pin stapler wires and other metallic object may cling to the magnet of the speaker so please be careful Troubleshooting Please check the troubleshooting procedure before requesting a repair If the problem doesn t get resolved please contact us General Failure Plug and Unplug from the power source Do this for few times Wait for at least one minute before plugging the device If the pro
11. uttons Line1l Line2 Switch between LINE1 and LINE2 If the intercom number has set call this number directly If the intercom number has not set press this key will have no effect Place active call on hold resume the call on hold Press to enable disable record feature in an active call or an conference Press the 4 navigation keys to move up down left right Press the round button in the center to enter Keypad Configuration MENU when phone is in idle The round button MENU can also be used as ENTER key when in Keypad Configuration Press to mute unmute an active call Headset a Used when you plugged a headset Transfer n Transfer an active call to another number Conference Establish 3 way conference with other 2 parties Enter the digits and then press Send to dial out the number Hands free function You can call without using handset Loudspeaker function Volume Press or to adjust the volume Speaker Phone Configuration Setting Grandstream GXP1620 1 Verify device s IP address Press soft key NextScr twice to view device s IP address 2 Open a web browser and enter the device s IP address on the URL field Format http IP Address SXP1620 Executive IP Phone ne Oa anastrealt 3 Type Username and Password and click Login Default username and password are admin If you request to set up the device before shipping we will change and write or paste the n
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