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2011-705se-user-manual-cad

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1. Owner s Manual Operation and Maintenance Instructions Wisper 705se Canada May 2011 4 edition We strongly recommend that you read this entire manual before using your Wisper bike Wisper Limited 1 User Guide Introduction Page 3 Part1 Caring for your Wisper bike and pre use checks 1 Before you set off for the first time Page 5 2 Before each use Page 6 3 Battery care Page 6 4 Recharging your battery Page 7 5 Water Page 7 6 Maintenance and adjustments Page 8 7 Technical specifications and performance Page 9 8 Simple trouble shooting Page 10 Part 2 Controls and Equipment 9 Battery on off and battery lock Page 11 10 The ON OFF button Page 12 11 The LIGHT button Page 12 12 Pedelec mode and ASSIST button Page 12 13 Throttle Page 13 14 Brakes Page 13 15 Steering stem and handle bar clamp Page 15 16 The front connection box Page 15 17 Quick release saddle height adjustment Page 16 18 Saddle post suspension Page 16 19 Rims and spokes Page 16 20 Chain and drive wheel Page 16 21 Derailleur Page 16 Warranty Page 17 Service contacts Page 18 Sa wisren Introduction and Purchaser Responsibilities Thank you for choosing a Wisper electric bicycle By making the decision to use an electric bike you are helping to safeguard our environment by saving our planet s precious resources and reducing carbon pollution Before you use your Wisper bike you must read this manual carefully If there is anything you
2. 18 to 20 N M E Seat pillar clamp nut bolt 5 8 N M F Brake cable anchor bolt 5N M G Brake centre bolt 11N M H Seat clamp nuts 24N M I Crank nuts R 42N M L 46N M K Gear shifter nuts 4N M L V brake caliper nuts 10N M M Rear carrier nuts 8N M N Mudguard bracket nuts 8N M Other nuts torque depends on the nuts volume M4 2 5 4 0N M M5 4 0 6 0N M M6 6 0 7 5N M 6 3 Your bike has a rear derailleur that will automatically tension your chain However if the chain becomes loose or frequently comes off the front cog you can easily adjust the chain tension by loosening the rear axle nuts slightly and adjusting the tension bolts Make sure that the chain runs freely and re tighten the axle nuts 6 4 The brake levers should lock the wheels when compressed half way between their open position and touching the handle bars 6 5 Warning Handlebar hand grips or tube end plugs should be replaced if damaged as bare tube ends have been known to cause injury 6 6 Warning Any replacement forks must have the same rake and same tube inner diameter as the originals fitted to the bicycle 6 7 Disc brake pad wear and replacement Remove the brake pads and check them for wear If they have worn to the point where the caliper piston pin positioning hole goes all the way through then they need to be replaced IMPORTANT braking distances increase on wet or icy roads Used pads New pads 6 8 Lubrication 6 8 1 Once a
3. over by a qualified bicycle technician before riding it The rider is responsible for inspecting and making sure the bike is in safe working order prior to riding each time Before each use of your bike you should 1 Check the handle bars and handle bar stem are properly tightened 2 Check all other nuts and bolts and fixings are properly tightened pay particular attention to the motor fixings wheel nuts side kick stand yoke and steering head 33s bearings 3 Check brakes and brake isolators are functioning properly 4 Check tire pressures are 60psi 4 1bar and tires are not damaged 5 Check reflectors and lights if fitted are functioning properly 6 Make sure battery is fully charged 7 Load battery into bicycle and turn on with key 8 Check the power indicator lamps are illuminated on the left hand side of the handle bars If they do not illuminate press the on off switch once You must take your bike in to be serviced and checked by a qualified bike mechanic before 300km of riding or within three months whichever occurs first This is standard good practice for any new bike and particularly important for an ebike with the extra loading placed on the wheels The service must include spoke tensioning for both front and rear wheels Wisper bikes are not mountain bikes and should not be ridden as such The bikes should not be jumped ridden on terrain which causes significant jarring or in areas where the motor or ot
4. 2 1 12 2 12 3 The ON OFF button To turn the power on so the pedelec and throttle work simply press the ON OFF button once the lights will illuminate showing the power is on When the ON OFF button is pushed again and the capacity indicator lights go out you have turned the bike off When the bike is off you will not get any assistance from the battery and motor and the bike is effectively simply an unpowered push bike The LIGHT button The LIGHT button can be found close to the ON OFF button If you press it when the bike power is on the LED headlight on the front fork will illuminate Press it again to switch off the light The power for the light comes from the bike battery Due to the low power consumption use of the light will not reduce your range On 2011 bikes the switch will also activate the rear light Pedelec mode and ASSIST button When you first ride your Wisper bike you will notice that after one turn of the pedals the motor will start working to assist you by adding power to the back wheel This is the standard or pedelec mode To continue using the pedelec mode you must keep turning the pedals if you stop the motor will stop and the bike will slow toa halt If you start pedaling again after one turn the motor will start again You will find the ASSIST button on the panel on the handle bars with L M H low Medium High with three LED s small lights on 2010 bikes For the 2011 bikes there are six
5. bike has been fitted with a quick release saddle post collar to facilitate the movement of the saddle to remove the battery or to change the riding position 17 2 It is important that the nut on the collar is tightened so the post will not move in the bike tube Make this adjustment with the quick release lever in the open position 17 3 Adjust the seat to the correct height and close the lever When you sit on the saddle there should be no vertical movement at all in the saddle post 18 Saddle post suspension 18 1 For your comfort your bike has been fitted with saddle post suspension it has been set for a person weighing 75kg If you are lighter than this you may not feel any benefit and if you are heavier you may feel the suspension bottoming out 18 2 The suspension post can be adjusted by removing the whole post with saddle attached from the bike On the bottom of the post you will find an allen key adjuster Simply turn it clockwise to tension the spring for heavier people and anticlockwise to release tension for lighter people 16 IMPORTANT never raise the saddle past the point where the maximum marks on the saddle post are visible above the quick release collar 19 19 1 20 20 1 20 2 20 2 21 21 1 Rims and spokes It is essential to get your spokes checked and tightened after 300 kms or three months riding If this service has not been undertaken at the correct time this may cause damage to the wheels and spok
6. charging to about 3 of 4 green lights showing before recharging After this conditioning process you can then charge and discharge the battery as and when you require although we recommend keeping it topped up A lithium ion battery will slowly discharge over time as it sits in storage Ifa battery is allowed to fully discharge this will stress the cells in the battery and reduce the capacity and life of the battery During normal riding the Wisper batteries have a battery management system BMS which switches off the electrical system when the voltage drops to a certain point i e the battery is not allowed to fully discharge and the cells are protected However the BMS will not prevent a battery from slowly discharging as it sits in storage Therefore it is important to ensure that your battery retains some charge over the winter months Unfortunately it is also not ideal to put your battery in storage with 100 charge as this can put some stress on the cells The following actions are therefore recommended for battery care e Store your battery with a partial charge ideally 40 80 While charging you can check the number of green lights on the battery indicator with the key switched on aim for two three lights four lights is fully charged Another way of checking that the battery hasn t reached full charge is that the amber light on the charger is still on and you can hear the charger fan operating e Depending on ho
7. do not understand completely please contact Voltage Bikes Ltd or your bike dealer The statements below set out your responsibilities as the owner rider of an electric bike It is your responsibility as a cyclist to obey all relevant federal and provincial laws and regulations that apply to the operation of a power assisted bicycle The laws that apply to a power assisted bicycle are similar to those for a normal bicycle However there are some minor variations For example in British Columbia the bicycle can only legally be used on the road by a person aged 16 years or older In addition an approved bicycle helmet must be used when riding If you are unfamiliar with cycling we recommend that you attend a cycle proficiency course prior to using your electric bike As with all bicycles it is important that you stay within safe limits and adjust your riding to match conditions remember the bike will not stop as quickly on wet or icy surfaces It is the rider s responsibility to ensure they are in proper physical condition to ride a Wisper electric bicycle The bicycle must be assembled by a person competent in bike mechanics None of Wisper Bikes Ltd Voltage Bikes Ltd or any of its distributors accept any legal liability for accident or injury caused by improper installation of any of the components utilised on this electric bicycle If you are not fully competent with bicycle maintenance and tuning procedures you must have your bike checked
8. e are fitted with cut outs which are required by law This means that when you pull on either the back or front brake lever the motor immediately stops working Regularly inspect brake pads for wear Replace disc brake pads that are thinner than 1 0mm Mechanical disc brakes offer several advantages over traditional rim brakes better braking in wet muddy or other adverse conditions less braking power fade over extended downhill braking and the ability to continue braking even if your rim becomes bent or distorted 14 3 1 Adjust the pads and caliper 14 3 1 1 On the disc brake use a 5mm Allen wrench to adjust the stationary caliper adjusting bolt at the back hub side of the caliper Adjust the bolt so that there is 0 3mm clearance between the stationary hub side and the rotor 14 3 1 2 14 3 1 3 14 3 2 Installing and removing pads Adjust the cable adjuster bolt on the caliper So that there is 0 3mm clearance between the outside pad and the rotor Adjust the spring tension to the desired modulation by tightening loosing the tension modulation adjuster bolt on the caliper with 2mm Allen wrench based contamination If the pads become contaminated you must discard them and replace them with a new set A contaminated rotor should be cleaned with detergent solution rinsed thoroughly and dried 14 3 2 1 14 3 2 2 Holding the pad end tab insert it into caliper slot with its metal backing towards
9. es that will not covered under our guarantee Chain and drive wheel The chain and drive wheel are made from rust proof materials Lightly oil with bicycle chain oil the chain at least once a month Because your bike has a rear derailleur the chain will be automatically adjusted Derailleur Full details on how to adjust and maintain your derailleur can be found on our website www wisperbikes com Electric bikes Manuals wis PER Warranty Repair or replacement of components IMPORTANT To validate this Warranty the retail customer must register the bike at www wisperbikes com within 14 days of purchase Only use this product in accordance with this user manual We offer a limited warranty of on the following items The main frame Six years Gears bearings motor shell hub motor front forks Two years Handle bar controls brakes excluding brake shoes One year and pads Controller and Charger Two years Battery casing battery leak battery capacity Year one full replacement years two step down more than 30 and three pro rata Paintwork excluding deliberate or Two years accidental damage Front and rear axle flywheel or chain wheel One year Electro plating on wheel rims rack and kickstand Six months Other cases that render the bike unsafe to use By negotiation 1 If the product has a quality fault within 15 days of delivery the part will be repaired or replaced or in exceptional circumstances we ma
10. her electrical components are likely to become submerged Wisper offers a warranty on its bikes purchased from a Wisper dealer see the owner s manual for details To validate the warranty the retail customer must register the bike at www wisperbikes com under the warranty menu within 14 days of purchase The warranties will only be valid if the procedures set out in this manual are followed For example when not in use for long periods e g over winter the battery must be topped up periodically Operating an electric bicycle involves risk and danger which can result in serious bodily harm and injury to the rider or to other persons or property These risks are potentially greater than the risks associated with riding a non electric bicycle due to the additional power supplied by the electric motor The purchaser rider assumes all risks associated with operating the Wisper electric bicycle and fully assumes and accepts responsibility for all losses cost and damages as a result of or relating to the operation of the electric bicycle including without limitation personal or third party injury or harm and property damage or economic loss suffered by the owner operator or by any third party Happy cycling Wisper Ltd Spo e Part 1 Caring for your Wisper bike and checks Although your Wisper bike has been thoroughly tested prior to delivery it is very important that you check the bike thoroughly before its first use Equally impo
11. ical system of the bike automatically when you slide the battery into the frame To turn on the bike s electrical system turn the key in the battery clockwise to turn off the power turn the key anti clockwise When the battery has been turned on the bike is now ready for use The ON OFF button on the handle bar isolates the power from the bike when the bike is on you will see the battery power lights illuminate above the capacity indicator When the ON OFF button is pushed and the lights go out you have turned the bike off When the bike is off you will not get any assistance from the battery and motor and the bike is effectively simply an unpowered push bike To lock the battery into the bike frame turn the key clockwise and a locking bolt will secure the battery to the frame If you want to turn the battery power on turn clockwise again if you want to unlock press the key in and turn the key anti clockwise fully while the key is in lock position Refer to picture Read 3 and 4 for battery care and advice on charging at the beginning of this manual The battery can be charged either on or off the bike To remove the battery turn off the power by turning the key to position Unlocking and raise the seat post to its maximum height Using the handle on top of the battery lift out the battery To replace the battery reverse the procedure for removing it On the handle bars 10 10 1 11 11 1 12 1
12. l system is turned off and the power indicator lamps are not illuminated when mounting dismounting or leaving the bike unattended For your safety please turn off the power key on the battery when stopped or walking the bike Remember to validate your warranty by visiting http wisperbikes com Warranty Registration Form php and filling in your details Before each use It is important you perform a quick check of your bike every time you use it Checks should include the following if you do find any damage or problems do not use the bike until the problem has been solved or you have had the faulty item checked by a bike mechanic or your retailer 2 1 2 2 2 3 2 4 2 5 2 6 2 7 Check tyres for any visible damage Check tyre pressures Check for any loose nuts bolts or fixings Check brake functions Check electronic functions Check reflectors are in place and lights are working Check your battery for any visible signs of damage Battery care Before you use the battery for the first time it is best to give it a full charge Your battery is charging when the orange light is lit on the charger unit you can also usually hear the fan operating If the orange light is not lit try switching the power switch on the charger unit on and off to allow the unit to read the battery To condition your new battery you should complete three shallow discharges i e 6 3 2 3 3 3 4 3 5 3 6 3 7 3 8 3 9 dis
13. levels of pedal assist and a zero level where the motor does not engage When the button is pressed sequentially the LED shifts between the various pedal assist levels High mode is used when you need the maximum amount of assistance from the motor Lower modes are used in high traffic situations or poor conditions such as ice and snow when higher power could be dangerous 13 13 1 13 2 13 3 Throttle The throttle can be used independently to the pedelec mode in some countries such as the Canada UK Australia and New Zealand Check with your supplier if it is legal in your region Bikes are usually set up to be legal in the region in which they are supplied The independent use of the throttle when available will enable you to use the throttle without pedaling The use of the throttle in pedelec mode is legal in most countries Throttle in pedelec mode enables you to apply the power to the motor as long as you are pedaling the bike if you stop pedaling the motor will stop too If you have the pedelec mode set below maximum you can increase the assistance from the motor to 100 of available power simply by turning the throttle towards you IMPORTANT Make sure your throttle and handlebar grips and the grip on the left are always intact and in good condition Uncovered handlebar tubes can be very dangerous 14 14 1 14 2 14 3 Brakes Your bike is fitted with disc brakes front and rear The brakes on your Wisper bik
14. month lubricate the chain all pivot points on derailleur and derailleur pulleys with chain lube Also apply a light oil to the upper fork leg where the lower leg slides on it Wipe clean 6 8 2 Every three months lubricate the brake lever pivots and gears with light oil chain lube Also lubricate the brake bushes not the rubber brake shoes or disc with a little grease 6 8 3 Once a year have your dealer re grease the bottom bracket bearings headset bearings wheel bearings Also lubricate pedal axles where they thread into the crank arms handlebar stem 6 9 Recommended tools for proper maintenance e Torque wrench with lb in or N m gradations e 2 4 5 6 8mm Allen wrenches e 9 10 15 mm open end wrenches e 15mm box end wrench e Socket wrench and 14 15 and 19 mm sockets e 725 Torx wrench e No 1 Phillips head screwdriver 9 e Bicycle tube patch kit and e tire pump 7 Technical specifications amp performance Type Wisper Works 705se Performance Assisted range 14Ah up to 90km pedal assist level 2 15 5Ah up to 100km PAL 4 Maximum speed 32kph Weight with battery 23 9kg Maximum load 110kg Battery specifications Cell Type Advanced Environmental Lithium Polymer with BMS Capacity 14Ah 2010 15 5Ah 2011 Rated voltage 36V Main Controller specifications Low voltage safeguard 31 5V Overload current safeguard 18A Main hub motor specifications Motor type Hi speed brushless geared Rated power A
15. rtant are frequent and regular spot checks they will protect you and your Wisper bike Please read this manual carefully Only on full understanding of all the functions of this electric bicycle should you attempt to use it Your Wisper bike has been transported in a strong seven layered corrugated carton To save space it has been delivered with the front wheel handlebars seat post and seat rear rack and pedals ready for assembly with the tool kit provided Rack not supplied on 905se sport model Your retailer may have assembled your bike for you if not you will find fitting instructions on the Wisper website www wisperbikes com 1 Before you set off for the first time 1 1 Check the handle bars and handle bar stem are properly tightened 1 2 Check all other nuts and bolts and fixings are properly tightened pay particular attention to the motor fixings side kick stand yoke and steering head bearings 1 3 Check brakes and brake isolators are functioning properly 1 4 Check tyre pressures are correct and tyres are not damaged 1 5 Check reflectors and lights if fitted are functioning properly 1 6 Make sure battery is fully charged 1 7 Load battery into bicycle and turn on with key 1 8 Check the power indicator lamps are illuminated on the left hand side of the handle bars if they do not illuminate press the on off switch once 1 9 1 10 2 To avoid dangerous unplanned acceleration always make sure that the electrica
16. the piston Make sure the hole in the metal backing goes over the piston pins When correctly inserted the pad will be held in place magnetically repeat the procedure for the other pad Pads can be removed by grasping the pad end tab lifting the pad clear of the piston pin and then maneuvering it out of the rotor slot in the caliper body Note Disc brake pads are held in the caliper magnetically No tools are required to install or remove them As the left and right pads are the same they maybe inserted on either the left or right of the caliper 14 3 2 3 Warning If you are unsure about any part of the installation process you should seek advice from Wisper service center or qualified mechanic 15 Handle bar stem 15 1 Your bike has been fitted with a angle adjusting handlebar clamp that allows you to change the height of the bars with a 5mm tool to find the most comfortable riding position A locking bolt not shown in the figure is located underneath the stem 15 2 The stem and handle bars need to be fitted before you use the bike A Handie bar clamp bolt B Stem expender bolt C Angle adjusting bolt 16 The front connection box 16 1 The front connection box allows for the easy removal for repair C or replacement of any of the electronic components on the S handle bars On the 2011 bikes a simple plug and play manifold makes removal even easier 17 Quick release saddle height adjustment 17 1 Your Wisper
17. to the mains and turn the mains power on Make sure the charger is turned off at the switch on the charger unit and connect the charger to your battery refer the recharge point picture Finally turn on the charger Red and yellow lamps on the charger indicate the battery is charging when the yellow light turns green the battery is fully charged Always turn off the charger and disconnect from the mains after charging Always disconnect the charger from the mains before disconnecting the charger from the battery When charging the battery always do so in a well ventilated area Do not leave the charger connected to the mains when not in use Water Your electric bicycle is rain and splash proof The electrical components of the vehicle such as motor battery and controller must not be submerged in water Maintenance and adjustments IMPORTANT Do not attempt to open the casings of the battery motor or controller it could be dangerous and all warranties will become void If you experience a problem contact our service department or your retailer Wheel spokes should be adjusted after 300 kms riding Handlebar and saddle tubes should never be raised beyond the maximum indicated by a safety line around the tubes The recommendation of the torque on the nuts as follows A Front axle nuts 46N M B Back axle nuts 70N M C Handlebar clamp bolts Bolt 1 16N M bolt 2 10N M Refer 15 1 picture D Handlebar stem expander bolt
18. us 200W NZ Europe 250W USA Canada 350W Rated voltage 36V Charger Lithium 115 to 230V 36V fan cooled 8 Simple Trouble shooting Problem Possible reasons Trouble shooting Top speed too 1 Low battery voltage 1 Recharge battery fully slow 2 Handle bar control problem 2 Call service 3 Damage to motor driveline 3 Call service Power on but 1 Battery not connected 1 Re install battery motor not working 2 Fused 2 Replace fuse 3 Motor connection damaged 3 Call service 4 Handle bar control unit 4 Call service problem Driving shorter distance per recharge m Tyre pressure too low 2 Undercharge or charger fault 3 Battery capacity loss or damage 4 Hill climbing frequent stops strong head winds over loading 1 Check pressures 2 Recharge completely or have charger inspected 3 Replace battery 4 Use power assist and try and avoid throttle only wis PeER Part 2 Controls and Equipment In this section we will describe the functions and any specific maintenance needed on all the main controls and ancillary equipment 9 2 9 3 9 4 9 5 9 6 9 7 Battery on off and battery lock Your Wisper bike has one key The key turns the battery on off and locks the battery in the bike Please keep a careful note of the key numbers as we cannot replace them without these numbers should they become misplaced The battery is connected to the electr
19. w fully charged the battery was initially it will normally take about 1 2 hours to give the recommended partial charge e Ifyou end up charging your battery to 100 the green light on the charging unit comes on go for a ride to discharge it partially before storing the battery e Check your battery every couple of months of storage and give it a top up if the battery indicator has dropped to one light e Ideally the battery should be stored ina cool place Significantly elevated temperatures over prolonged periods can reduce battery capacity Also avoid freezing the battery Before setting off on any journey it is always better to have a fully charged battery Always remember that you use up to three times more power when setting off under the twist throttle To preserve the life of each charge always set off using pedal assist Do not expose the bicycle or battery pack to fire heat sources acid or alkaline substances When leaving your bicycle during hot weather always leave in a shaded well ventilated area For best results always recharge the battery at room temperature Before unloading the battery make sure it is turned off at the key then raise the saddle and unload the battery using its handle If your battery is damaged or appears to be overheating for any reason immediately return it to your retailer for advice and a safety check 4 2 4 3 5 1 5 2 6 2 Recharging your battery First connect the charger
20. y replace the whole vehicle 2 The period of assurance shall commence from the day delivery was made to the retail customers or from the day the retail customer collected the bike from the retailer 18s 3 To validate this Warranty the retail customer must register his her bike at www wisperbikes com within 14 days of purchase Exceptions to Limited Warranties 1 Damage resulting from misuse not maintaining the vehicle or not following the guidelines within this user guide 2 Accidental or deliberate damage 3 Damage due to private repair or alteration by user or unauthorised service centre 4 Failure to produce invoice or proof of purchase 5 Spare parts and components worn in normal use 6 Failure to register your bike at www wisperbikes com within 14 days of purchase It is essential to get your spokes checked and tightened after 300kms If this service has not been undertaken at the correct time this may cause damage to the wheels and spokes that will not covered under our guarantee Service through Your retailer or Wisper Ltd 10 Oakenbrow Sway Hants UK S041 6DY Tele 01590 681553 Mobile 07977 185830 douglas lawson wisperbikes com www wisperbikes com Copyright January 2010 Wisper Ltd

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