RAX™845DC-XJ USER MANUAL RAXTM
Contents
1. Page 2 4 1 3 Mounting and Unmounting Volumes Drive Properties Box will say Unallocated and you ll need to initialize the disk before formatting it Initialize the disk by right clicking the Device Properties Box and selecting Initialize Disk lf the hard drives installed in RAX are already formatted an icon represent ing the drive s volume will appear mount on the desktop You can begin using the volume right away If the drive is unformatted a message will appear on the desktop saying that the disk is unreadable You can use OS X s Disk Utility to easily format the drive see section above Computer Management Ss File Action View Help e e BA H E E 4 Computer Management Local Volume Layout Type File System Status Actions 4 it System Tools Blah blah blah F Simple Basic NTFS Healthy Primary Partition Task Scheduler Ga Vista C Simple Basic NTFS Healthy System Boot Page File Active Crash Dump Prim gt Event Viewer E XP Ds Simple Basic NTFS Healthy Primary Partition gt fi Shared Folders Local Users and Groups Reliability and Performz Disk Management More Actions ee Device Manager at fey Disk Management 1 gt iy SER TCESaPAppirections Unmount the volume before powering down the unit by dragging e ammes ARONS mna the volume s icon to the trash bin or by selecting the volume m th2. Malicious software OS bugs failure to properly discon nect external devices or no reason at all Data corruption or loss Is therefore not covered by warranty this is the case with all rational companies in the storage Industry The first thing to try Is restarting both the computer and the external device If the data is still corrupted try running built in OS utilities such as Mac OS X s Disk Utility First Aid on the hard drive For best results boot your computer with a Mac OS X Instal lation CD and launch Disk Utility from the CD When you reach the Mac OS Installation program you can run Disk Utility from one of the menus at the top of the screen From Disk Utility you can run Verify Disk and Repair Disk to find and fix any errors that may be present in your Mac OS installation If the OS utility doesn t help you may need Data Rescue This is a great solution for recovering lost data from a hard drive which has suffered data loss or corruption If there is a true hardware failure of your hard drive that prevents it from communicating with your computer there is no software solution in existence that can fix this problem However since we cannot tell you with any certainty whether or not you are experiencing hardware failure in your particular hard drive we would encourage you to download a free demo version of Prosoft s Data Rescue from www prosofteng com It is limited in that it only allows
3. and Windows Operating Systems the drive mates with the connector on the Drive Carrier Board ap 4 1 Usage with Mac OS X i d Hold the hard drive inside the carrier and turn the drive carrier Mac assembly over Secure the hard drive to the bottom of the car 4 1 1 Compatibility rier by using the mounting screws provided RAX uses 3 5 inch SATA Serial ATA hard drives only RAX does e Replace the cover and secure it with the screws you removed in not require drivers for operation under Mac OS X However if you Step B into the sides of the carrier install a host card specifically to work with this product that card l E l B may require drivers See your card s User Manual for drivers and f Reinsert the carrier into the frame and push the handle in until it instructions clicks to secure it 4 1 2 Formatting a Drive NOTE A flashing red LED on the bay indicates bay fan failure If you purchased your RAX pre populated with hard drives this Call CRU technical support for assistance step should not be necessary unless you wish to change the format or erase the drive To format use Mac OS X s Disk Utility found in the applications folder 2 2 Rack Mounting Warnings A a Click on the drive in the window to the left see picture below e Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the b Click the Erase tab in the window to the right see picture ra
4. you to recover one file per session but it will tell you if it even sees any files Q Will this product work with hard drives larger than 2 2TB A Yes assuming the rest of your configuration e g OS BIOS host drivers supports large volumes this product is compatible with drives larger than 2 21B For additional information please visit www cru dataport com Page 4 6 Technical Specifications Product Name Interface Types amp Speeds Compatibility Operating System Requirements Power Switch Power Supply Cooling Fan External Material Compliance Shipping Weights Dimensions Support RAX845DC XJ Multi lane SAS SATA 6Gb s SFF 8088 e 3 5 Inch SATA hard drives e 3 5 inch SAS hard drives Windows XP Vista Windows 7 Mac OS X e Linux distributions that support SFF 8088 connections 2 position On Off Input 100 240VAC Output 350 Watts 1 125mm fan 2 60mm fans Steel aluminum EMI Standard FCC Part 15 Class A CE EMC Standard EN55022 EN55024 4 pounds 426mm W x 449 7mmD x 177mm H We don t want anything to go wrong with your CRU Dataport product But if it does Technical Support is standing by and ready to help Contact Technical Support through www cru dataport com or call 800 260 9800 RAX is a trademark of CRU Acquisitions Group LLC Other marks are the property of their respective owners 2011 CRU Acquisitions Group LLC All rights reserved Limited Pr
5. DataPort e Host interfaces capable of fast data transfers up to 6 Gbps e Auto Start feature allow the DX415 drive carriers to automatically power up seconds after the carrier has been installed without having to push the on off button e Drive activity fault LEDs for each drive bay e Superior cooling with dual 60mm and one 125mm fans e Durable light weight steel aluminum construction A9 845 0001 Revision 1 0 Sees SS BB BEGG BE BH e E DEBDE E B B GAU Table of Contents 1 Pre Installation Steps 4 2 3 Mounting and Ejecting Volumes 4 2 4 Creating a boot drive 5 Frequently Asked Questions 1 Pre Installation St 1 ee 1 1 Box Contents 1 1 Box Contents Check the accessories with your RAX unit Please contact CRU if any parts 1 2 Identifying Parts 1 are missing or damaged The box should contain the following items 2 Installation Steps 2 Accessories Quantity 2 1 Installing Hard Drives 2 i 1 2 2 Rack Mounting Warnings Z dal 3 Operating RAX845DC XJ 2 Power cord s lord 4 Usage with Mac and Windows Operating Systems 2 Screw kit 1 4 1 Usage with Macintosh Computers 2 Quick Start Guide and warranty information 1 4 1 1 Compatibility 2 4 1 2 Formatting a drive 2 1 2 Identifying Parts 4 1 3 Mounting and Ejecting Volumes 3 Take a moment to familiarize yourself with the parts of RAX845DC Xu 4 1 4 Creating a boot drive 3 This will help you to better understand the remaining instructions 4 2 Usage with Windows O
6. ay not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a home or commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interfer ence to radio communications Tested to comply k with FCC standards FOR OFFICE OR COMMERCIAL USE In the event that you experience Radio Frequency Interference you should take the following steps to resolve the problem 1 Ensure that the case of your attached drive is grounded 2 Use a data cable with RFI reducing ferrites on each end 3 Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug 4 Reorient or relocate the receiving antenna Page 5
7. ck environment may be greater than room ambient below e Reduced Air Flow Installation of the equipment in a rack c Select the format type Most users prefer Mac OS Extended should be such that the amount of air flow required for safe with Journaling HFS which is required for compatibility operation of the equipment is not compromised with Time Machine OS 10 5 or newer If you need to use your RAX with both Mac and Windows computers select MS DOS e Mechanical Loading Mounting of the equipment in the rack File System instead should be such that a hazardous condition is not achieved due to uneven mechanical loading d Enter a name for the new volume and then click Erase to start the process o Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect eoe Disk Utility that overloading the circuits might have on over current protec ry BES RON 2 gt Q kaii tion and supply wiring Appropriate consideration of equipment x 115 0 GB HDS722512VL nameplate ratings should be used when addressing this concern gt Dual 500 G4 EEEE R A Se ee TEA EE e e E ern nm e Reliable Earthing Reliable earthing of rack mounted equip a noose ueeess bak iey S SODOR e CD Or DVD Sn ment should be maintained Particular attention should be given a Firefox 2 0 0 11 dmg to supply connections other than direct connections to the branch circuit e g use of power strips
8. en pressing Command E Disconnecting the unit without first o EE ting the volume can result in data loss Paties 12 Drive unmoun popeti siso 3 ot el aa 4 1 4 Creating a Boot Drive ne To activate this feature you must first install OS X on the hard drive in your carrier The easiest way to do this is to clone an d To format the drive right click the Drive Properties Box and existing system drive using a utility such as Carbon Copy Cloner or select Format super Duper Next go to System Preferences gt Startup Disk A window will list the available bootable volumes Select the volume e f you are prompted to select a partition type select MBR for from which you wish to boot Another method is to hold down the volumes 21B or smaller or GPT for volumes larger than 21B Option key during boot up A screen should appear that allows you to select the volume you wish to use This is useful if you wish to boot from your RAX hard drive only some of the time NOTE Windows XP does not support GPT or volumes larger than 21B 4 2 Usage with Windows Operating Systems fy 4 2 1 Compatibility f Click through several more windows leaving the default set tings until you see a window that allows selection of a file RAX uses 3 5 inch SATA Serial ATA hard drives only RAX does system Choose NTFS and enter a name for the new volume not require drivers for operation under Windows XP Vista or Be sure to check the box labeled Perform a quick fo
9. oduct Warranty CRU DataPort CRU warrants RAX to be free of significant defects in material and workmanship for a period of two years from the original date of purchase CRU s warranty is nontransferable and is limited to the original purchaser Limitation of Liability The warranties set forth in this agreement replace all other warranties CRU expressly disclaims all other warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose and non infringement of third party rights with respect to the documentation and hardware No CRU dealer agent or employee is authorized to make any modification extension or addition to this warranty In no event will CRU or its suppliers be liable for any costs of procurement of substitute products or services lost profits loss of information or data computer malfunction or any other special indirect consequential or incidental damages arising in any way out of the sale of use of or inability to use any CRU product or service even if CRU has been advised of the possibility of such damages In no case shall CRU s liability exceed the actual money paid for the products at issue CRU reserves the right to make modifications and additions to this product without notice or taking on additional liability FCC Compliance Statement This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device m
10. perating System 3 4 2 1 Compatibility 3 A 2 2 Formatting a drive 3 Carrier Handle Power Button Fan Error LED Drive Activity Drive Ready Disable Button LED Error LED 3 4 4 5 6 Technical Specifications Power Switch Power Supply 125mm 60mm Fan Chassis Fan Bay Fans i n c gt D gt z i m Power Outlet Dual multi lane SAS SATA ports SFF 8088 Page 1 2 Installation Steps 3 Operating RAX845DC XJ Connect the SFF 8088 data cable to the RAX and your host computer Plug in the power cord Turn on the power Insert the carriers into the frame 2 1 Installing Hard Drives a If the carrier is bundled with the unit push in on the handle to and the Auto Start feature will power up the drives automatically pop it out and then pull on the handle to remove the carrier from the frame Your RAX is now ready to use If the hard drives are already formatted the RAX can be used right away If the hard drives are brand new or the b Use a Phillips head screwdriver to remove the screws securing the formats are not compatible with your computer the drives will need to drive cover on either side of the carrier and then remove the cover be formatted before being used See the following section Usage with Mac and Windows Operating Systems Carefully insert the drive not included into the carrier Slide the drive towards the Drive Carrier Board so that the 1 0 connector on 4 Usage with Mac
11. rmat 7 However if you install a host card specifically to work with unless you want to completely erase any data on the drive this product that card may require drivers See your card s User and have time to wait A quick format should take less than a Manual for drivers and instructions minute while standard formatting may take several hours 4 2 2 Formatting a Drive g Click Next and then Finish to start the format process When the format is complete the Drive Properties Box will If you purchased your RAX pre populated with a hard drive this update to show the new volume name The new volume can step should not be necessary unless you wish to change the format now be found in My Computer or erase the drive To format use the Disk Management utility 4 2 3 Mounting and Ejecting Volumes a Right click on My Computer then select Manage The Com puter Management window will open If the hard drives attached to RAX are already formatted you can begin using the volume right away When the unit Is properly con b In the left pane of this window left click on Disk Management nected and turned on a window may open to allow you access to the volume If no window appears you can find the volume by double c The drive should appear in the list of Disks in the lower clicking My Computer middle right pane see picture below You may need to scroll down to see It If the drive is already formatted you can identify it easil
12. y by its volume name If it s unformatted the Page 3 Eject the RAX before powering it down ai by single clicking the green arrow icon ii S Oca AM on the task bar then selecting Safely remove Windows will indicate when it is safe to disconnect RAX Disconnecting the unit without first ejecting it can result in data loss Ei rom 4 2 4 Creating a Boot Drive Some PC motherboards support booting from an external device To activate this feature you will need to adjust the motherboard s BIOS settings Check with your motherboard s manufacturer or owner s manual for details 5 Frequently Asked Questions FAQ 0 Why won t the computer let me eject or unmount my drive A There may be a software application running in the background with an active link to the drive sometimes you may see a message such as The disk is in use and could not be ejected Try quitting applications and try again Try invoking the Force Quit feature in OS X to see what software may be running For Windows the equivalent command is CTRL ALIT DEL Drives connected to the computer via eSATA cannot be ejected in Windows the way FireWire or USB drives can However freeware utilities are available on the internet that provide a similar function Q Why is my hard drive experiencing data corruption A Many things can cause data corruption on hard drives whether they are inside your computer or inside an external storage product
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