DB Pro™Installation Instructions for the Following Wilson Electronics
Contents
1. Wilson Electronics WSO O O DB Pro Cellular Signal Booster 462205 with Directional Antenna gt Need help VB www WilsonElectronics com E Tech Support 866 294 1660 Mon Fri Hours 7 am to 6 pm MST TO POWER YOUR SIGNAL FOR USE IN AN INDOOR TEMPERATURE IT IS VERY IMPORTANT U THE SIGNAL BOOSTER UNIT IS DESIGNED BOOSTER USING A SURGE CONTROLLED ENVIRONMENT LESS PROTECTED AC POWER THAN 150 DEGREES FAHRENHEIT IT IS STRIP WITH AT LEAST A 1000 NOT INTENDED FOR USE INATTICS OR SIMILAR JOULE RATING LOCATIONS SUBJECT TO TEMPERATURES IN FAILURE TO DO THIS WILL VOID YOUR WARRANTY EXCESS OF 150 F IN THE EVENT OF APOWER SURGE OR LIGHTNING STRIKE Installation Instructions for the Following Wilson Electronics Signal Booster DB Pro Adjustable Gain 800 1900 MHz In Building Wireless Smart Technology II Signal Booster Model 460005 FCC ID PWO460005 Contents Package Contents 2 6 65 lt 465080 8 WG AG HERES EEE DSR NAG BT Oe Oe RO 3 Before Getting Started 0 0 0 eee eee 3 Find the Strongest Signal eee eae 3 Installation Details dear edie uot bin tees ead Cw ees wor haw kent seated 4 Quick Install i a a a AA ree 5 Outside Antenna Installation 0 0 0 0 0 nee ene 5 Signal Booster Installation ce eens 6 Inside Antenna Installation 0 0 0 0 0 6 Powering Up the Signal Booster ccc eee 6 Troubleshooting2. and 1700 2100MHz are associated with 4G data For more detail refer to wirelessadvisor com Inside Antenna Expansion Kit Kit 309900 50N s 2 Wall Panel antennas e 1 50 ohm 3 Way Splitter Kit 309905 50N s 3 Wall Panel Antennas e 3 2 Way 50 Ohm Splitters Kit 309902 75F s 2 Wall Panel Antennas e 1 3 Way 75Ohm Splitter Kit 309903 75F s 3 Wall Panel Antennas e 3 2 Way 75Ohm Splitters Kit 309904 75F s 1 Wall Panel Antenna e 1 2 Way 75 Ohm Splitter Inside Antenna Kits Kit 301121 40010 s 50 Ohm Dome Antenna e 10 LMR400 Kit 311135 40060 s 50 Ohm Wall Panel Antenna e 60 LMR400 E Tech Support 866 294 1660 Mon Fri Hours 7 am to 6 pm MST Kit 301151 0610 75 Ohm Outside Antenna Kits s 75 Ohm Dome Antenna s 10 RG6 Cable Kit 301111 0675 Kit 311135 5820 e Yagi Directional Antenna e 50 Ohm Wall mount Panel Antenna e 75 RG6 Cable 20 RG58 Cable e N Male to F Female adapter Kit 311155 40060 Kit 311124 0660 50 Ohm Wall Mount Panel Antenna 1900 MHz Yagi Directional s 60 LMR400 Cable s 60 RG6 Cable Kit 301151 1110 e N Male to F Female adapter s 75 Ohm Dome Antenna Kit 311129 0650 foe a e 10 RG11 cable e 800 MHz Yagi Directional e 50 RG6 Cable Kit 311155 1150 75 Ohm Wall mount Panel Antenna Natale OF omae agape 50 RG11 Cable Kit 314473 0640 e 75 Ohm Pole Mount Panel Antenna moe 40 RG6 Cable e Desktop Antenna w 5 RG174 Kit 311141 0620 e
3. sold separately To Signal Booster y THH 2 IB N Need help a www WilsonElectronics com Tech Support 866 294 1660 11 Mon Fri Hours 7 am to 6 pm MST 30 Day Money Back Guarantee All Wilson Electronics products are protected by Wilson Electronics 30 day money back guarantee If for any reason the performance of any product is not acceptable simply return the product directly to the reseller with a dated proof of purchase 2 Year Warranty Wilson Electronics Signal Boosters are warranted for two 2 years against defects in workmanship and or materials Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase Signal Boosters may also be returned directly to the manufacturer at the consumer s expense with a dated proof of purchase and a Returned Material Authorization RMA number supplied by Wilson Electronics Wilson Electronics shall at its option either repair or replace the product Wilson Electronics will pay for delivery of the repaired or replaced product back to the original consumer if located within the continental U S This warranty does not apply to any Signal Boosters determined by Wilson Electronics to have been subjected to misuse abuse neglect or mishandling that alters or damages physical or electronic properties Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty RMA
4. 75 Ohm Grey Brick Antenna 50 Ohm Outside Antenna Kits e 20 RG6 Cable Kit 314453 5825 Kit 301111 11140 50 Ohm Pole Mount Panel Antenna Yagi Directional Antenna 25 RG58 Cable s 140 RG11 Cable Kit 314411 5825 e N Male to F Female adapter 50 Ohm Wide Band Directional Kit 311201 1120 25 RG58 Cable e Omni Directional w F Female Kit 301111 5850 e 20 RG11 Cable e Yagi Directional Antenna Kit 311124 11110 e 50 RG58 Cable e 1900 MHz Yagi Directional Kit 311124 5840 e 110 RG11 Cable 1900 MHz Yagi Directional e N Male to F Female adapter e 40 RG58 Cable Kit 311129 1180 Kit 311203 5820 e 800 MHz Yagi Directional T s 80 RG11 Cable s Omni Directional antenna 20 RG58 Cable e N Male to F Female adapter Kit 314473 1175 s 75 Ohm Pole Mount Panel Antenna 75 RG11 Cable Kit 314475 0630 s 75 Ohm Wide Band Directional s 30 RG6 Cable Kit 314475 1175 s 75 Ohm Wide Band Directional s 75 RG11 Cable Kit 311141 1120 e 75 Ohm Grey Brick Antenna e 20 RG11 Cable Kit 311129 5830 e 800 MHz Yagi Antenna e 30 RG58 Cable Kit 311203 40020 e Omni Directional antenna s 20 LMR400 Cable Kit 301111 400170 e Yagi Directional w N Female e 170 LMR400 Kit 311124 400100 e 1900 MHz Yagi Directional e 100 LMR400 Cable Kit 311129 400100 e 800 MHz Yagi Antenna e 100 LMR400 Cable Kit 314411 40075 s 50 Ohm Wide Band Directional Antenna s 75 LMR400 Cable Kit 314453 40075 s 50 Ohm Pole M
5. to 6 pm MST Signal Booster Installation 1 Select a location for the Signal Booster that is away from excessive heat direct sunlight moisture and well ventilated The enclosure must NOT be air tight Also be sure the location is near a power source Connect the coax cables to the Signal Booster from the Outside Antenna and Inside Antenna at the designated ports Do NOT connect the Signal Booster to the power source until all cables are connected Inside Antenna Installation 1 Select a location in the center of the area where you want cellular signals improved to mount the Inside Antenna If you have multiple rooms with poor signal you may need multiple Inside Antennas These can attach to the Signal Boost by using a splitter sold separately Contact Wilson Electronics for more information Ensure a minimum of 20 feet vertical or 50 horizontal feet separation from the Outside Antenna Outside Directional Antenna Place the inside antenna directly beneath the placement of the Outside Antenna location At least 20 feet of vertical or 50 horizontal separation L Inside Panel Antenna Inside Antennas can be mounted above ceiling drywall on a ceiling inside a room or on a wall inside a room Ensure the Inside Antenna is facing AWAY from the Outside Antenna to avoid oscillation feedback Face inside antenna away from the outside antenna Inside Antenna Us
6. which pieces are referenced in the instructions 4 Identify the location of your best available cellular signal See instructions that follow 5 Determine the best installation locations for your Outside Antenna Signal Boost and Inside Antenna Test the function of your DB Pro system before finalizing installation Find the Strongest Cellular Signal Before you install your DB Pro signal booster you must determine the location of the best available cellular signal This will affect the location of your Outside Antenna and will help you get the best performance from your DB Pro You can find the strongest signal outside your building typically at the highest point available using any of the following methods 1 Best method Connect the Outside Antenna to the DB Pro signal booster and the DB Pro to the Inside Antenna Have one person outside on the roof for best results rotate the Outside Antenna with a second person inside the building near the Inside Antenna watching the signal strength on a phone This allows you to read the signal strength from nearby cell towers a The person inside should have the phone in test mode so the numerical signal strength can be read This is more accurate than HE Need help 6 www WilsonElectronics com E Tech Support 866 294 1660 3 Mon Fri Hours 7 am to 6 pm MST Cell Tower the bar indicator Go to www wilsonelectronics com test mode instructions for help in find
7. B Pro has shut down to prevent oscillation feedback Orange indicates the DB Pro is overloaded because it is too close to a cell tower Note All red light issues must be resolved before orange light issues Fixing Red Light Issues If one or both lights on the Signal Boost are red 1 Make sure all connections are tight 2 Reduce the gain of the Signal Booster by rotating the gain control knob corresponding with the red light This is done by turning the knob counter clockwise in small increments waiting 5 seconds between each adjustment for the Signal Booster to reset Continue this adjustment until the light turns green Wait 5 seconds between each adjustment IMPORTANT NOTE Reducing the gain decreases the inside coverage area If the amount of coverage area is sufficient when the green light comes on your installation is complete Need help ab www WilsonElectronics com 3 Ifthe coverage area is not large enough with a reduced gain you need to increase the distance between the Outside Antenna and the Inside Antenna by moving them horizontally and or vertically farther apart If the light is green after separating the antennas increase the gain until the red light comes on Then slightly decrease the gain until the green light appears This ensures maximum coverage 4 If your coverage area is still too small after separating the antennas contact the Wilson Electronics Technical Support Team for ass
8. amp Understanding Lights 0 0000 c eee eee 7 Additional FAQ 40 pka dobmes cheese KANAN dbs KAGALAKANG NLA 8 Safety Guidelines amp Recommendations 0 0000 eee 10 Signal Booster Specifications 0 0 0 ccc eee nee 11 Guarantee and Warranty a Back Cover 2 Need help VE www WilsonElectronics com E Tech Support 866 294 1660 Mon Fri Hours 7 am to 6 pm MST Package Contents pa AG L Kh 4 DBPro AC Power Supply 6V 2 5A Not included with some models 859912 Hi J Pole Mount Bracket Wall Mount Bracket Tools Required for Installation Outside Antenna Kit 75 Ohm Wide Band Antenna 30 RG6 coax cable 314475 0630 Panel Antenna Kit Inside Panel Antenna 30 RG6 coax cable 311155 0630 depending on your particular installation you will need the following tools 1 Pole mount 10 mm open end wrench or adjustable wrench 2 Wall mount or Rafter mount Drill and 3 16 inch bit Phillips head screwdriver Before Getting Started Before you install your DB Pro and start enjoying improved cellular reception in your facility please do the following 1 Read through all the installation steps This will help you know what to expect from start to finish 2 Watch the YouTube video demonstrating the DB Pro installation at wilsonelectronics com DBProvideo 3 Familiarize yourself with all materials in your product package This will allow you to know
9. e the mounting hardware included in the package to secure the Inside Antenna to the selected location Powering Up The Signal Booster 1 Ensure the cables to both the Outside Antenna and Inside Antenna are securely connected before powering up the Signal Booster Plug the power supply into the Signal Booster input marked POWER and then into a surge protector power strip with a minimum 1000 Joule rating A NA E ad E Na L The lights on the Signal Booster should remain green If the lights are red or orange see the Troubleshooting section on page 7 If you know that only one frequency band 800 MHz or 1900 MHz is available in your coverage area reduce the gain control on the frequency band that is NOT in use to the lowest setting This will reduce power consumption of the Signal Booster For illustrations of these installation steps view the install video at wilsonelectronics com DBProvideo 6 Need help ad www WilsonElectronics com E Tech Support 866 294 1660 Mon Fri Hours 7 am to 6 pm MST Troubleshooting amp Understanding Lights The Signal Boost includes two indicator lights one for the 800 MHz band and the other for the 1900 MHz band see FAQ for explanation of MHz bands Both indicator lights will be green red or orange Green indicates the unit is powered and working properly You always want the lights to be green Red indicates the D
10. ice with approved antennas and cables as specified by the manufacturer Antennas MUST be installed at least 20 cm 8 inches from any person You MUST cease operating this device immediately if requested by the FCC ora licensed wireless service provider WARNING E911 location information may not be provided or may be inaccurate for calls served by using this device This device complies with Part 15 of FCC rules Operation is subject to two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by Wilson Electronics could void the authority to operate this equipment N 10 Need help VE www WilsonElectronics com E Tech Support 866 294 1660 Mon Fri Hours 7 am to 6 pm MST Signal Booster Specifications SIGNALBOOST DBPro Specifications Model Number 460005 Outside antenna connectors F Female Outside antenna impedance 75 Ohms Inside antenna connectors F Female Inside antenna impedance 75 Ohms Dimensions 6 5 x 4 25 x 1 75 inch 16 5 x 10 7 x 4 4 cm Weight 0 47 Ibs 0 213 kg Frequency 824 894 MHz 1850 1990 MHz Power output 800 MHz 1900 MHz Power output for single cell phone uplink dBm 24 9 22 5 Power output for single received channel downlink dBm 2 2 2 1 Noise Figure typical 3 5 dB nominal 6 dB nominal Isolation uplink dow
11. ing the test mode for your phone b The person on the roof should turn the Outside Antenna 45 degrees at a time Allow 30 seconds for the phone to register with each turn Cell Tower Outside Directional S Antenna 9 c The person inside should note the readings on the phone with each turn Signal readings usually appear as a negative number The closer the number gets to zero the stronger the signal for example 86 dB would be a moderately good reading while 55 dB would be an excellent reading and 110 dB would be a weak or unusable signal Outside Directional Antenna e d Once you have determined which direction provides the strongest outside signal you can install the Outside Antenna in that general direction Good methods a Place calls from several locations outside your building As you move to different locations note where you get the best reception b If you have a smart phone you can download apps that help you identify locations of cell phone towers or the strongest signal Go to the App Store and search for cell signal to find available apps for your device Acceptable method Check the bar indicator on your cell phone display and note where the signal appears the strongest Note cell phone bars are only an approximation of signal strength and vary from phone to phone Phones can take up to 30 seconds to reset to a new reading Be patient and repea
12. istance 866 294 1660 Fixing Orange Light Issues If one or both lights on the Signal Booster are orange 1 Turn down the gain control described in the red light instructions above until you get a green light 2 Ifthe gain is not adequate for good coverage move the Outside Antenna away from the strongest cellular signal in small increments until the light turns green If the Signal Booster will not respond turn the gain down in 5 dB increments and move the Outside Antenna Continue to adjust the gain and antenna positions until the light turns green Move the outside antenna away from the strongest cellular signal in small increments 3 Ifthe light remains orange contact the Wilson Electronics Technical Support Team for assistance 866 294 1660 Fixing Blinking Red amp Orange Light Issues If one or more of the lights on Signal Booster are blinking red and orange it indicates that the Signal Booster is experiencing extreme receiver overload and has shutoff MN Tech Support 866 294 1660 7 Mon Fri Hours 7 am to 6 pm MST a Turn away Outside Antenna from the cell tower until lights no longer flash Contact Wilson Electronics Technical Support Team for assistance Fixing Blinking Red Light Issues If one or more of the lights on Signal Booster are blinking red this means that the Signal Booster has shutoff a Increase the distance between the cellular device and the Inside Antenna Inc
13. nlink gt 90 dB Power Requirements 110 240 V AC 50 60 Hz 8 W Each Signal Booster is individually tested and factory set to ensure FCC compliance The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware The Signal Booster will amplify but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only If the Signal Booster is not in use for five minutes it will reduce gain until a signal is detected If a detected signal is too high in a frequency band or if the Signal Booster detects an oscillation the Signal Booster will automatically turn the power off on that band For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute After 5 five such automatic restarts any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster Noise power gain and linearity are maintained by the Signal Booster s microprocessor A RECOMMENDED INSTALLING THE LIGHTNING SURGE PROTECTOR To Outside SOLD SEPARATELY ntenna INSTALL THE LIGHTNING SURGE PROTECTOR LSP CLOSE TO THE SIGNAL BOOSTER ATTACH THE CABLE FROM THE OUTSIDE ANTENNA TO THE SURGE PROTECTOR ENSURE THE LSP IS PROPERLY GROUNDED NG sion 859992 75 OHM MAY BE PURCHASED AT WWW WILSONELECTRONICS COM lng OR BY CALLING 800 204 4104 Lightning Surge Protector
14. numbers may be obtained by contacting Technical Support at 866 294 1660 Disclaimer The information provided by Wilson Electronics LLC is believed to be complete and accurate However no responsibility is assumed by Wilson Electronics LLC for any business or personal losses arising from its use or for any infringements of patents or other rights of third parties that may result from its use Copyright 2014 Wilson Electronics LLC All rights reserved U S Patent Nos 7 221 967 7 729 669 7 486 929 7 409 186 7 783 318 8 583 033 8 583 034 r 3301 East Deseret Drive St George UT 84790 Wilson web www WilsonElectronics com email tech wilsonelectronics com phone 866 294 1660 local 435 673 5021 fax 435 656 2432 Electronics Yu O Ea
15. ons are tight connect the Signal Booster to a surge protected power strip with at least a 1000 Joule rating to protect your equipment from power surges and lightning strikes See page 11 for information on lightning protection 6 If your DB Pro is working correctly the lights will be green If the lights are orange or red see the Troubleshooting section starting on page Outside Antenna Installation 1 Select a location on the roof or an outside wall where the Outside Antenna can be mounted without obstruction at least three feet of clearance in all directions and with at least 20 feet of vertical or 50 feet of horizontal separation from the Internal Antenna 2 After connecting the coax cable to the antenna run it underneath the down side of your roof s flashing if mounted on the roof Tip Often you can follow the route used by satellite TV cables If you attach the Outside Antenna to a wall run the cable along the outside of the wall to the area where you want the cable to appear on the inside of the building then drill a hole through the wall where the cable will enter the building Caution Before drilling holes for the cable be sure there are no electrical outlets wiring or sewer or water pipes you could puncture or sever 3 Seal any holes with silicone cable bushings or other waterproof sealant N Need help ab www WilsonElectronics com Tech Support 866 294 1660 5 Mon Fri Hours 7 am
16. ount Panel Antenna s 75 LMR400 Cable HEN Need help VB www WilsonElectronics com Tech Support 866 294 1660 9 wa Mon Fri Hours 7 am to 6 pn MST Safety Guidelines ZN WARNING To uphold compliance with network protection standards all active cellular devices must maintain at least 6 feet of separation distance from Panel and Dome antennas and 4 feet of separation distance from desktop antennas AN WARNING Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell phone ZN WARNING Use only the power supply provided in this package Use of a non Wilson Electronics product may damage your equipment ZN WARNING The Signal Booster unit is designed for use in an indoor temperature controlled environment less than 150 degrees Fahrenheit It is not intended for use in attics or similar locations subject to temperatures in excess of that range AN WARNING Take care to ensure that neither you nor the pole comes near any power lines during installation A RF SAFETY WARNING Any antenna used with this device must be located at least 8 inches from all persons This is a CONSUMER device BEFORE USE you MUST REGISTER THIS DEVICE with your wireless provider and have your provider s consent Most wireless providers consent to the use of signal boosters Some providers may not consent to the use of this device on their network If you are unsure contact your provider You MUST operate this dev
17. rease the distance Lights Off If one or more of the lights on Signal Booster are off verify power to your surge protected power strip If power and lights are still off this means that the gain has been turned all the way down and the band is in Power Save Mode Increase the gain until the light turns on If there are bands that are not being used in the local coverage area we recommend turning these frequencies off This will reduce energy consumption NOTE The Signal Booster can be reset by disconnecting and reconnecting the power supply For additional descriptions on troubleshooting see the install video at wilsonelectronics com DBProvideo 8 Need help lie www WilsonElectronics com Additional FAQ What hours can contact tech support Technical Support can be reached from 7 00am to 6 00pm MST by calling 866 294 1660 or by email at tech wilsonelectronics com How does weather affect the performance of my Outside Antenna Water vapor e g rain fog snow or other precipitation creates an effective filter to cellular signal In times of heavy precipitation you may see less performance What s the difference between the 800 MHz and the 1900 MHz bands How do know which MHz band my cell phone uses The DBPro works with all major North American cellular providers on the 800 amp 1900 MHz frequencies Traditionally 800 1900MHZz are associated with voice and 3G data while 7OOMHz
18. t your signal check several times WAIT 30 SECONDS For additional instructions on finding the strongest cellular signal watch the installation video at wilsonelectronics com DBProvideo Installation Details As you plan your installation keep the following guidelines in mind to maximize your signal strength 1 Maintain a vertical distance of at least 20 feet or a horizontal distance of at least 50 feet between the Outside Antenna to the Inside Antenna If possible place the Inside Antenna directly beneath the placement of the Outside Antenna location This creates a maximized signal zone within the room where the Inside Antenna is located Outside Directional Antenna Place the inside antenna directly beneath the placement of the Outside Antenna location At least 20 feet of vertical or 50 horizontal separation No Inside Panel Antenna LI gt Need help li www WilsonElectronics com E Tech Support 866 294 1660 Mon Fri Hours 7 am to 6 pm MST 3 Be sure the Inside Antenna is NOT facing toward the Outside Antenna This creates potential oscillation or feedback and reduces the effectiveness of the DB Pro 4 If you do not know how to mount hardware or run coax cable through walls ceilings and floors get help from a Wilson Certified Installer at www wilsonelectronics com wci or from a qualified contractor or electrician We recommend you install the Lightning Surge Pro
19. tector 859992 Attach the cable from the Outside Directional Antenna to the surge protector and ground the surge protector The LSP is sold separately see page 11 for more info Quick Install For more detailed instructions on installation read the description later in this guide or watch the video at wilsonelectronics com DBProvideo NOTE Create a soft install first by testing components in your proposed locations before securing them with hardware 1 Select a location on the roof of the building to install the Outside Antenna Make sure the antenna is clear of obstructions that could block the signal from the nearest cellular tower 2 Select a location to install the Signal Booster that is well ventilated and away from excessive heat moisture and direct sunlight 3 Select a location for the Inside Antenna that is in the center of the area where the signal needs to be amplified and a minimum of 20 vertical feet or 50 horizontal feet from the Outside Antenna C J5 Outside Directional Antenna Inside Panel ko ntenna DBPro 4 Run the coax cable from the Outside Antenna to the Signal Booster and attach it to the connector labeled Outside Antenna Connect another coax cable to the connector labeled Inside Antenna and run it to the Inside Antenna NOTE Be careful not to bend the center pins on the connectors when securing connections 5 Once you have ensured all connecti
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