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the Manual - Project Lifesaver International

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1. Hrm 41 6 1 4 Configuration Details of Selected PAL PE EE 41 6 1 a Covet of Map FUNCIONS miscere ee eec 42 6 3 Forgotten PassWord M E 44 Ge Where are you wru 10 Roo ooo o o 44 B Requesting wru From your Mobile Phone oec cde atic dtc acide dense eed cca et es ded lca 44 8 2 Requesting wru from a Desk top Computer Customer Portal ccccssecceceeeeeeecceessececeeeeeecessaeeeessauseeseeaseeesseaceeeeseuseeesseseeessaaeeesesseseesssaaaes 45 MEUM PR mmm c S SSSS 49 UU m E 55 10 1 Add New Recipient of i p Tr rrermr 55 10 2 Edit R cipient of Alerts eee er ene eae Re ea ee Pe ee aa E eee en eee eee eee ee ee eee eee ee ee 57 10 3 Change the Recipient of Ful cq E TEE 59 LES uiseliieiziei eir ipI Er 60 NDS I r 60 11 2 PAL Portable RF PIBSOIVOI utis ee nee ne ee dents muU En dI dumb ee ee ee ee ee
2. AL Protect And Loc ate SE My Details Logout e Freedom YOU SUCCESSFULLY CREATED AN ACCOUNT IF YOU HAVE A DEVICE TO REGISTER PLEASE CLICK MY DETAILS AND ADD YOUR DEVICE Alli TO find your devices s location you will need to first remove this tooltip by clicking X in the top right corner which will then reveal the portal screen NOTE If the device is still in RF mode then the device can be located with the portable receiver Primary Contact Commands in the past 7 days Select All PAL Information After successful log in the information screen will be displayed Simply click the Red Cross to close the window and to continue To disable the pop up screen to not appear again tick the box at the bottom Do not show message on next login before navigating away from the pop up box It is recommended to keep the Start up pop up screen enabled to be informed about new tips and functionality 6 1 PAL Main Page You are now ready to interact with PAL using the functionality that is described in the following sections of this user guide The map displayed in the Main Page will always open with the last location update received from PAL either from a wru request or from a wandering alert event or panic button alert PAL User Guide V1 02 39 v PAL Protect And Locate 6 1 1 Main Page Functions and I
3. Send To Primary Contact Go gle search the map Commands in the past 7 days Select All 8 2 Requesting wru from a Desk top Computer Customer Portal Log in to the PAL Customer Portal using the Username and Password that were chosen at Home Page Contact Us registration See Section 6 Customer Portal Login for more detail on the Customer Portal Login using the Username and Password that were chosen at registration and click on Log In Start enjoying more peace of mind today LOGIN TO while allowing more independance YOUR ACCOUNT Customer Account Please enter your username and password to log inta your acc Username Password Forgotten Password Log In Create Account PAL User Guide V1 02 45 v PAL Protect And Locate PAL Main Page elect the PAL icon in the left yp panel that corresponds to the PAL of the wearer by s clicking on the icon when more than one PAL watch is 2 Hem 0 configured My Details Logout Maximise Map Si The configure name of the PAL watch will then appear in the right hand control panel Send To Primary Contact O Click on the wru button to request the location of the wearer Commands in the past 7 days Select All AN A wru request can only be send from the Customer Portal if the PAL watch is in Alert Mode i The settings have been sent to Sr
4. gt AT Protect And Locate User Guide I ET unfortimately not everyone in the W use is awake Personal Locator and Emergency Alert Solution PAL User Guide V1 02 v AL y Protect And Locate Table of Contents DU gc reece 2 Disclaimer and Limitation of BE ic 2 luec nj E 2 Unio PE Cx 3 2 Product Design and aiieilenczil E nre 3 xEC ilEjrcl Meme 5 3 1 Charge PAL amp Portable RF Receiver a ucccuso ctos obses a Rp mm DAR nuo ion ER Kb rne etiem pu B PUR obse d db dnm se uus bns ien Ups pORU DP opRdK E unE NANI DOR MC urs RUE 6 3 1 1 Universal AC USB Wall Charger Safety Information 0 ccccce cece eee ee eee eee ee eee eee eee ttt eee eee eee nnne nnne nnt eee ee eae nnn etes eee eee eee 7 3 1 2 Safety Precaution for Batteries IE TEES 7 SEES FALC Bate eor n E E Doer 7 3 2 Create Account and Register PAL RU H
5. 60 C e Water Resistant Splash Proof e Battery life of approximately 30 days when in proximity RF Mode 24 48 hours in GSM standby out of proximity Alert Mode 5 hours in Live Track with intervals of 10 minutes e Low battery status indicator on internet portal traffic light battery status Battery low alert notification to Caregiver or Call Centre on mobile phone and email e GPRS communication very low emissions as only GPRS data squirt upon location request e Sure Lock Hypo Allergenic Band with special secure locking mechanism Can only be released with a special release tool e Emergency SOS Panic Button False Alarm Proof e Dermatologic tested to ensure safe wearing e Uses the same Pinpoint precise GPS technology used in SatNav systems and is accurate to 3 meters e Proprietary Cell ID location to 1000m max when no GPS signal is received i e indoors PAL User Guide V1 02 60 NA gt PAL Protect And Locate e All interaction with the device is from smart mobile phone or computer through encrypted pinpoint services e Encrypted data sharing to ensure no un authorised access of location all requests for location pass through the server infrastructure with recorded history in portal location e GENFLEC amp CE FCC approved 11 2 PAL Portable RF Receiver e Dimensions of Portable RF Receiver 123mm x 60mm x 16mm e Weight of Portable RF Receiver 110g e HF Frequency 433MHz e Operating temperatur
6. Please make yourself aware of the local separate collection system for electrical and electronic products marked with this symbol The crossed out bin symbol placed on the product reminds you of the need to dispose of the product correctly at the end of its life Use of the following disposal options Dispose of the complete product including its cables plugs and accessories in the designated WEEE collection facilities If you purchase a replacement product hand your complete old product back to the retailer They should accept it as required by the WEEE directive PAL User Guide V1 02 63 NA gt PAL Protect And Locate Where possible recycle your packaging With your help it is possible to reduce the amount of electrical and electronic waste ending up in landfill and to improve quality of life preventing the release of potentially hazardous substances into the environment 13 3 FCC This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation SAR This equipment has been evaluated in accordance with FCC RF radiation exposure procedures for wrist worn operation The equipment is designed to transmit worst case one GSM data burst every 2 minutes Any change or modification to the product not expressly approved by
7. technology Wearing PAL loved ones can live alone and enjoy their independence while you can enjoy peace of mind PAL is not only a useful watch it allows you to set virtual boundaries If crossed PAL sets off an alarm and turns into a personal locator using Google Maps that works with your mobile phone or computer from anywhere in the world There is also a panic button which can instantly notify you if something is wrong Or you can just check in from time to time for peace of mind PAL just in case Please note that PA should not be regard as a substitute for care and supervision of persons prone to wandering or are medically infirm 2 Product Design and Functionality Summary Why wait for the wander As far as the wearer is concerned PAL is a digital watch It is affixed to the wrist as a normal wrist watch but has a secure locking feature which can only be removed by using the special release tool provided This ensures that PAL is always with your loved ones PAL is using both RF and GSM technology to communicate position data When the PAL watch is within RF range of the Portable RF Receiver kept by the caregiver the watch is in proximity The RF range is configurable on the Portable RF Receiver Indoor ranges typically Low 10 20m Medium 20 30m High 40 50m Outdoor ranges typically Low 20 30m Medium 40 50m High 80 100m The Indoor and Outdoor Ranges are just an indication and may vary beca
8. AMBER average or RED requires charging PAL User Guide V1 02 68 NA gt PAL Protect And Locate 16 APPENDIX Hy 16 1 Troubleshooting PAL does not switch ON e Battery is flat Clock shows the wrong time e Adjust the time by following the instructions in the time section of this manual PAL does not respond to a WRU e f sent by SMS check that the message has request been sent from your mobile phone PAL has no GSM mobile phone coverage You are not set up to receive alerts on the portal so PAL will reject your text PAL is in proximity RF Mode No text message alerts are received You have fully utilised the monthly allowance of your subscription You are not set up to receive SMS alerts on the portal You are not set up as the alerts recipient on the portal Battery doesn t last very long PAL is off GSM network for a long period of time when in Alert Mode Check the mode and update rate if not in proximity RF Mode Has the battery been fully charged or charged correctly PAL does not work abroad Did you purchase the holiday tariff before travelling abroad PAL cannot be activated for roaming once outside your home country PAL User Guide V1 02 69 Notes PAL User Guide V1 02 70
9. Personal Password Address 2 Details and Address Confirm Password Suy Details State Personal Details Zip Code Click on Cancel to Title ra Country United Kingdom due cancel the Registration First Name T These details will be used as the primary contact for the registering device of the new account Last Name Email t rmt ve Click on Finish to Mobilet Purchased From complete the Registration of the new account You will now be directed to your Customer Portal Main Page Please note that details with is mandatory Details with T will be used as the Primary Contact for registering PAL The Address Details provided should be the physical Street Address of your home These details will be used to display the area of your home on Google Maps every time when logged in to your Customer Portal account Ensure that you select the correct Country Select a User Name and Password that is secure and only known to you PAL User Guide V1 02 9 v Protect And Locate Ensure to keep your Username and Password safe and not recommended to share this information with others hv Details Help Logout ee My PAL Main Page Maximise Map ie To register a PAL click on My Details SendTo Commands in the past 7 days Select All User Profile Us
10. Save to list which will save the Alert to the list to be selected and applied later 58 v Protect And Locate 10 3 Change the Recipient of Alerts In the Customer Portal select the PAL that you want to set change Alerts for The selected PAL will be displayed in the top right corner of the Customer Portal My Details Logout Maximise Map Map To select Alerts to set change Alerts for click on the Alerts drop down box Send To Primary Contact Google search the map Commands in the past 7 days Select All My Details Logout Now select the name of the Maximise Map contact that you wish to ve receive alerts by clicking on the name Google search the map Commands in the past 7 days Select All PAL User Guide V1 02 59 w gt PAL Protect And Locate My Detalls Logout Confirm by clicking on Yes and the Alert will be changed to the selected contact allowing the person to issue instructions from their mobile phone Do you wish to change Alert to Second Contact Yes Click on No to cancel the operation ood To Primary Contact 11 Product Specification 11 1 PAL Watch e Dimensions of Watch 45mm x 45mm x 17mm e Weight of Watch 50g e Dot matrix LCD display for time e Clock display 12 hour digital e GSM Frequency 900 1800MHz e RF Frequency 433MHz e Operating temperature range 10 C to
11. by moving the cursor UP or SET RANGE Hi DOWN zr Press SEL to select SET PREFS SOUNO OFF MEFLIGHT SAFE OW Select FLIGHT SAFE by moving cursor UP or EXIT DOWN SOUND OM igi MEFLIGHT SAFE OFF ji EXIT Press SEL to turn FLIGHT SAFE mode OFF Select EXIT and press SEL to return to the MAIN MENU screen PAL User Guide V1 02 26 NA gt PAL Protect And Locate The panic button on the PAL watch should now be depressed and immediately released to restore normal functionality Flisht sate X j 9 23 The normal MAIN MENU will display indicating the PAL is Ready MAIN MENU 4 6 Display Last Address Location It is possible to view the last notified GPS address location on the Portable RF Receiver the result of an in proximity find wru or in proximity panic button alert Please note a non GPS result location within proximity is not stored as a valid address Follow the following steps on the Portable RF Receiver to display the last address location Locken Sean p jo 4 35 Press UNLK to unlock the keypad Press MENU PAL User Guide V1 02 27 v PAL Protect And Locate GET TIRE SET HHHGE Hi Select LAST ADDRESS by moving the cursor UP or LAST AUDRESS DOWN SET PREFS GET TIME SET RANGE Low MILAST ADDRESS Press SEL to select LAST ADDRESS SET PREFS 422727 PM 1769712 The following information will be displayed 4 Buntstord Or Time 24 hour clock Ae Date
12. can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the PAL device are used in a normal manner with a well constructed network PLI accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using its products or for failure of its products to transmit or receive such data PAL User Guide V1 02 2 NA gt B I Protect And Locate 1 Introduction The PAL wandering prevention and emergency alert solution is making use of state of the art positioning technologies and is the world s most sophisticated indoor outdoor GPS GSM RF locating and alerting solution specifically designed for challenged persons and their caregivers PAL GPS GSM RF locator watch has been designed exclusively to address the adults at risk market whether this is a health related issue or employment related The PAL GPS GSM RF locator allows a higher degree of safe independence for those prone to wandering Autism amp Dementia Alzheimer s while giving caregiver s parent s greater peace of mind PAL is innovative and fundamentally different to other products available in the market The PAL watch is a lockable device securely fastened and worn on the at risk individual s wrist Its unique design features ensure that the caregiver s parent s locate the at risk individual not the
13. eee eee 61 11 3 ag Tg RE feo oO af o ME T ne ee mem E 61 12 WAVER DIOOR Specificatii ep 61 13 Certiication and Approvals NO oo 63 a ral Oe ig O71 gi 6 2 110 g Mee PPP 63 13 VU a m S rm 63 Oa ease aac gc ene E M 64 TARP RINDI c 65 14 1 Product Information Gare amp Safety ccc ste aascentensteundeerccanssvmccvied ys Fax enbeeesehevntanncndeauwdvuedqnes wee ceniecseesvseuncedenbtaewnsenenbcueeahaeauh weed resin cusa Fichas us 65 15 APPENDIX eee e 68 15 1 Useful Information NE o ee ee ee ee ee ee eee 68 16 APPENDIX d erc een 69 16 6 WOU SSI ONG ce raise c 69 PAL User Guide V1 02 1 NA gt PAL Protect And Locate User Guide This user guide is to introduce the PAL wandering prevention and emergency alert solution with the complete technical data and the instructions showing how to operate PAL easily and correctly Please read this manual carefully before using this product Most problems could be solved through the explan
14. menu Once the desired update rate has been selected click on Yes and the settings will be sent to PAL Click on No to cancel the operation The following notification window will display The settings have been sent to your PAL Please wait Once PAL has received and confirmed the Live Track settings the following notification window will display 50 v Protect And Locate wav PAL is in Live Track mode A Waiting for the first location _ Please Wait 9 A PAL will know request the first GPS location to be displayed on the map Update Rate 2 minutes w Alerts p Primary Contact Logout Clear History My Details Logout The Start location of Live Track will be indicated with a Red icon on the map Maximise Map Alert Moc The selected Update Rate O Live Track for Live Track will be Update Rate displayed in the configuration panel of the mn Customer Portal Send To Primary Contact Google search the map 04 03 2012 15 19 05 Freedom StandBy 04 03 2012 15 18 15 Freedom LiveTrack Select All Clear History If PAL is unable to get GPS the Cell ID cross hairs will appear with an approximate location and will be updated with subsequent Cell ID locations until PAL get a GPS fix At this time all the previous Cell ID locations disappear and a snails trail starts and continues with GPS locations PAL User Guide V1 02 51 v Protec
15. now drag the map and pan in or out When the last location update is no more displaying on the map because the location has been dragged out of the window you can click on Drag Mode to display and centre the last position update in the window again Drag Mode will change to Auto Update To disable a Live Track select Alert Mode in the configuration panel of the Customer Portal Select Yes to switch the device mode to Alert Mode and to disable Live Track mode Click on No to cancel the operation 53 Protect Ar The following notification window will display 7 15 X The settings have been Freedom sent to your PAL Please wait Update Rate 2 minutes p Primary Contact 04 03 2012 16 01 55 Freedom StandBy 04 03 2012 15 58 51 Freedom StandBy Clear History My Details Logout Once PAL has received and confirmed the settings the Maximise Map Map Sateite Hybrid main Customer Portal p 2 Orn Wem window will be displayed 0 M f Mode with the last GPS location z M received and indicating that PAL is in Alert Mode 04 03 2012 16 18 31 Freedom StandBy 04 03 2012 16 01 55 Freedom StandBy Select All Clear History If you log out of the Customer Portal whilst in Live Track when you log back in the history remains until you change the PAL mode back to Alert Mode PAL User Guide V1 02 54 v Protect And Loca
16. will carry the remaining warranty period from the original PAL Information about faulty usage of the device by the end users Out of warranty conditions The manufacturer s warranty covers any faults in manufacture or normal use It does not cover breakages from misuse by the customer or failure to keep the battery fully charged during non use PAL may be repaired at the customer s request and cost if damaged out of warranty conditions or term If it is uneconomic to repair PLI may offer the customer a replacement PAL on terms to be agreed on a case by case basis Human or environmental health warnings which may be hazardous harmful during the use of the device None Disposing of the Product This electronic product is subject to the EU Directive 2002 96 EC for Waste Electrical and Electronic Equipment WEEE As such this product must not be sd disposed off at a municipal waste collection point Please refer to local regulations for directions on how to dispose of this product in an environmental friendly manner EEHEEHE PAL User Guide V1 02 65 NA gt B I Protect And Locate Caring for your PAL PAL is constructed of high quality materials and does not require maintenance except cleaning Cleaning the Case Cleaning PAL outer casing except for the screen using a cloth damped with a mild detergent solution and then wipe dry Avoid chemical cleaners and solvents that may damage the plastic components Cleaning the S
17. 02 48 NA gt PAL Protect And Locate 9 Live Track y If the wearer s current location gives you cause for concern you can select Live Track to get a more regular position update to monitor where the wearer is going Please note that when the PAL watch is in proximity RF mode it cannot be set to Live Track mode If you need to locate the wearer whilst in proximity click Find on the Portable RF Receiver See Section 4 7 In Proximity Find WRU for more detail Live Track can only be used from the Customer Portal and should be used carefully as it is a very battery intensive operation To change the status of PAL to Live Track log in to the Customer Portal and select the PAL that you want to set The selected PAL will be displayed in the top right corner of the Customer Portal meets QUEE 2 Select Live Track to change the status of PAL to Live Track mode Gor gle search the map Commands in the past 7 days Select All PAL User Guide V1 02 49 v Protect And Locate My Details Logout Map Satelite Hybrid 27 E ES x 5 minutes 10 minutes 15 minutes 30 minutes Clear Historg i WRU My Details Logout J ae Freedom p Primary Contact Logout YvP a LEGIR Fraarinm Cte t oOrreeuol nf Clear History PAL User Guide V1 02 You can then select the time interval between location updates from the drop down
18. ET 8 3 3 Configure My Details and User Profile acus aeta rrr eo Eo tans EE ER Padus eder Eo sawstenmecnrslyaieninienetateaswbesg es etonnsdeng thiencda arpthCaceuaetobies clued tabcaxenntysiabionts 14 3 3 1 Set the Current Time Zone EO eee 15 3 3 2 Edit the name Oly OU Pit cece a e E ag ate png secede e tt ate eet e aaa a ees 15 SLE dL f M 16 A xsacilNR dii edl lgee 17 4 1 Portable RF Receiver Display Explained EN 17 4 2 Portable RF Receiver Main Menu Functions ExplalliGU utet reto Dto n tR Ele Sega ke PEE FREU md d ortu pah deu rte vu esi uad M ra Pd px MR E Ein NEM E PRU pE EE EYL EE DE 17 4 2 1 Portable RF Receiver SET PREFS Menu Functions Explairied iiec cete e ke RE RE nne uan Re RN RAM EX RR REB ERAN AK ERa NEAR NER GERE RAM EE 17 4 3 Synchronizing or Changing the TIME tts E D o oo o wie aon 22 18 4 4 Setting the Proximity Range of m T c EEC 20 4 5 Set Preferent oS enonse er ee ee eee er er EAE Ea ee e ee ee 22 4 5 1 Mute the Buzzer SS OUTING MR Ecce 22 4 5 2 SetFlig t Safe M de ON rieiecsis eea r O E
19. Example of alert email Email Message Freedom nttp maps google com 7hl en amp q 33 Email Panic 850410 18 629140 Email Location 28 Meeren ick to follow link http maps qaogle com hl2en amp g 33 850410 18 622140 Click on the link URL to view the location on Google maps If PAL is out of subscription it will not operate and should be removed from your child To update your subscription details contact the support service of your selected country PAL User Guide V1 02 37 NA gt PAL Protect And Locate 6 Customer Account Portal Login To log in to the Customer Portal go to https secure lok8u com freedom LoginPage aspx Login to Your Account To use the Customer Portal log in using the Username and Password that were chosen at registration and click on Login In Home Page Contact Us Start enjoying more peace of mind today LOGIN TO while allowing more independance YOUR ACCOUNT Customer Account Please enter your username and passwvord to log into your accou nt 1 Username Password Forgotten Password gt Login Create Account If you are using a public computer please ensure that you do not click Remember my Password as your log in details will be visible to the next Ensure to always Logout after each session to ensure that your session is closed and details are not visible to the next or other users A A PAL User Guide V1 02 38 AS
20. LUILIDOOC Google le isearch the map PAL User Guide V1 02 Satellite View helicopter view of the location Hybrid View helicopter view of the location with street names 43 NA gt PAL Protect And Loc ate 6 3 Forgotten Password ne If you have forgotten your Start enjoying more peace of mind to Forgotten Password passwero simply did while allowing more independance Forgotten Password on th e Login Account page To close the window click on the X in the top right corner Create Account Enter the Username that were chosen at registration and click on Send The password details will be e mailed to the e mail address that was entered at registration Follow the process in the received email to change your password user Ensure to always Logout after each session to ensure that your session is If you are using a public computer please ensure that you do not click AN Remember my Password as your log in details will be visible to the next AN closed and details are not visible to the next or other users 8 Where are you wru Request This can be done from either your Mobile Phone or Desk top Computer Customer Portal Please note that when the PAL watch is in proximity RF mode a wru request cannot be send from the Customer Portal or wru SMS request from a smart mobile phone If you need to locate the wearer whilst in proximity click Find on the P
21. MS bundle has been selected Each text alert SMS received uses up increments of your monthly text SMS allowance in the tariff that you have selected It is possible at any time to restrict alerts to email only by disabling text alert After the new contact D aac was entered and saved Name Email Mobile Number SMS Alerts select if you want to set Primary Contact Primary_Contact email com 441122334455 the Alert on the device Second Contact Second_Contract email co za 445566778899 now or save the Alert to New Contact New_Cantact email com 4499665522 the list only Do you want to set this Alert on the device now or save HB the Alert to the list only You can choose to either T Sa Set Now or Save to list You can set the Alert immediately Set Now in which case the settings will be sent to PAL or Save to list which will save the Alert to the list to be selected and applied later PAL User Guide V1 02 56 Pr otect And Locate 10 2 Edit Recipient of Alerts My Details Logout Maximise Map fa Map o Panic Qo Battery Attention To Edit an existing contact click on the Alerts drop down box asl ES Commands in the past 7 days Select All My Details Logout Maximise Map Qc Batter Q attention contact select the individual you want to edit and click on lt Edit gt next to the person s name 0 Bem To edit
22. Month Day Year lio rreasterszhire BER 3 Location Address amp Zip code Press EXIT to return to the MAIN MENU screen MAIN MENU PAL User Guide V1 02 28 NA gt B I Protect And Locate 4 7 In Proximity Find WRU If the wearer is within proximity but you have lost sight of them it is possible to find their location with the Portable RF Receiver i j Follow the following steps on the Portable RF Receiver to Lockep Scan Up request a location WRU Press UNLK to unlock the keypad Press FIND to request WRU Sendins WAU igi EN Sending WRU request j 43941 FH TOF ocating i il E A 3 o Requesting position data hl Ft FR LJ 2 TOP Refining position data PAL User Guide V1 02 29 PAL Protect And Locate v rox limite Indoor location Proximity GPS no achieved lt 1606 Yds Press EXIT to return to the MAIN MENU screen dizz2 PH 17609712 Outdoor location GPS achieved 4 Buntstord Or Eus m Press EXIT to return to the MAIN MENU screen ty plein diet ata BEE iz MAIN MENU The requested location will also be displayed in the Secure Customer Portal as a position on Google Maps The location will be displayed as either a cross hair for an approximate Cell ID location when indoors or upside down teardrop for a GPS location when outdoors woo T Sateite Hybria_ ex Me T satene Hyera o x M Rd Vergesig
23. Portable RF Receiver are switched ON PAL and the Portable RF Receiver will switch ON when put on the Desk top Charger Base Station When both units are switched ON PAL watch will display Activate Me on the LCD screen and the Portable RF Receiver will display the following DORL INE Haitina to Fair Once the Portable RF Receiver and PAL watch has paired the Portable RF Receiver will display the following Scan ip Ready I 4 28 FH Low LOCK Once the SIM card activation has taken affect which can take up to 48 hours the PAL watch and Portable RF Receiver will display the correct time as per the Time Zone selected under User Profile during registration PAL User Guide V1 02 16 NA gt B I Protect And Locate 4 Portable RF Receiver 4 1 Portable RF Receiver Display Explained a Watch Status Portable RF Receiver Battery Status Portable RF Receiver Menu Buttons Lock Unlock Keypad Menu Request WRU Battery Charging Watch Battery Status In proximity with Watch Battery otatus Time Display Proximity scan with Watch Battery czecooogcg a z 4 2 Portable RF Receiver Main Menu Functions Explained a Configure amp synchronise Time b Set Range to Hl MEDIUM or LOW a GET TIME c Display last GPS location achieved b SET RANGE Hi d Set Preferences e EXIT MENU cic BL f Move cursor UP g Select Function BE ITe h Move cursor DOWN 4 2 1 Portable RF Receiv
24. SB Wall Charger or adapter to direct sunlight or use it in places with high humidity such as a bathroom e Never alter the cord or plug Do not damage the power cord by bending twisting pulling or heating e Do not pull on the connected data cable in order to remove the charger plug from a socket Grasp the plug directly when unplugging the charger to avoid causing any damage to the cable e Do not use the plug if it is loose as it may cause a fire or electric shock e Do not use a damaged or worn charger The use of a damaged or worn charger could result in electric shock burns or fire e Do not touch the pins of the plug when connecting or disconnecting it from a power source e When the charger is not in use disconnect it from the power source e Use only the original chargers intended for use with the PAL Charger Base Other chargers may not be designed to the same safety and performance standards e Only use the AC USB Wall Charger provided The warranty will not be applied to products provided by other suppliers 3 1 2 Safety Precaution for Batteries Both the PAL watch and Portable RF Receiver contain a Li lon Polymer battery Do not disassemble crush puncture short external contacts expose to temperatures above 60 C 140 F or dispose of in fire or water Failure to follow these instructions may cause the battery to leak catch fire or explode Avoid dropping the PAL watch or Portable RF Receiver If the PAL watch or Portabl
25. SEE 24 4 5 3 Set Flight Sate Mode ORF c Pm 26 4 6 Display Last Address EODSBHO S eie emer tup den CESARE oe eRe err EU dns Emp LM MEC MSN cd ud ud db eee eee ee eR 27 4 7 Proximity FV TAD c EIER 29 4 8 Receiving Alerts on Portable RF Receiver 2 usb Ia het mp Sel ur ea screws ennnesiatadeasncas PUE UE x E C peru ed nuc M dua RR ICE dV MD aH tun HR pur v Ei M D I MN EM 31 48 1 Wandering Alert Eveni ernro E T UU mmm 31 4 8 2 Panic Button Alert Event drei L 32 5 USING the PAL WAIN e 34 51 Wearmngthe PAL Watchers m o rte mr a E E E E E E AE EE E EE E eee ere ane 34 5 2 R em ving the PAL ric be T Ee aE EEEE E EA EEE E EE E 35 53 Panic Buton FUNCION seee ca steve gs ta A E N E E E E E E E eemencs 36 oe SMS amp emal Alerts crese P UTR REN 37 5ATSMS AlenS Mr Dm 37 5 42 Email Alerts MNT T E E lad O AEE E EE OE EE E E E 37 6 Customer Account Portal Login E 38 NEL Muere 39 mM Main Page F nctions and gente mE mms 40 BISPAEAIBI Connguration acidum rr dde er Weep evn E Mta uda en ene erent En EU Mta NS 41 6 1 3 Battery Status Indication e T
26. Vieuv 4 uH jra astre Qxeco eR NES Oud eye anvi lle 2 ills H i Approximate Cell ID p an eyridge Rjebeeckshof ghts kanit Location berg Ken E Hi Welgedacht x3 r GPS Location Ez Rellville Ridgewo Go gle search the map arch oo M Terms of Use Go gle search the map See Section 8 2 Requesting wru from a Desk top Computer Customer Portal for more detail PAL User Guide V1 02 30 v PAL Protect And Locate 4 8 Receiving Alerts on Portable RF Receiver 4 8 1 Wandering Alert Event If the wearer and caregiver become separated or the wearer leaves the safety of the home the Portable RF Receiver will detect the wandering event and will flash RED whilst an audible buzzer alert is sounding The Portable RF Receiver screen will display the following RANGE ALERT Display flashing RED and audible buzzer alert sounding When the wearer is outside proximity of the Portable RF Receiver the PAL watch will connect to the GSM cellular network and request a GPS location The requested location will also be displayed in the Secure Customer Portal as a position on Google Maps The location will be displayed as either a cross hair for an approximate Cell ID location when indoors or upside down teardrop for a GPS location when outdoors The designated alert recipient will receive an email alert notification notifying of the wandering event with the location information If the option
27. al SMS tariff has been selected this information will also be send by SMS to the designated alert recipient If the optional Call Centre tariff has been selected the 24 7 Call Centre will receive the information and take the appropriate action based upon the profile of the record set up at registration for this service Only available in selected countries The audible alert buzzer can be stopped by pressing STOP on the main screen The Customer Portal status will be updated to Alert Mode Whilst in this mode the caregiver can locate the wanderer through a wru request from the Secure Customer Portal or by sensing a wru SMS from a smart mobile phone to the PAL watch If considered appropriate PAL can be configured for live track from the Customer Portal for regular location updates 2 30 minutes intervals PAL User Guide V1 02 31 NA gt PAL Protect And Locate See Section 8 1 Requesting wru from your Mobile Phone for more detail See Section 8 2 Requesting wru from a Desk top Computer Customer Portal for more detail The main menu on the Portable RF Receiver will not be available until the PAL watch and Portable RF Receiver are back in proximity Once the PAL watch and Portable RF Receiver are back in proximity the MAIN MENU will be displayed again Scan ip 1 4284 M PR Low Ready MAIN MENU 4 8 2 Panic Button Alert Event In Proximity If the wearer requires ass
28. an existing The PAL Alert List window will open Contact Primary Contact Second Google search the map EE ns i Contact Commands in the past 7 days Select All PAL User Guide V1 02 57 Protect And Locate Freedom Alert List Name Email Mobile Number 7 SMS Alerts l l Primary Contact Second Contact Primary_Contact email com Second_Contract email co za 441122334455 445566778399 New_Contact email com 449966552211 EM My Details Logout Make the required changes and click on Save to save the alterations Click on Cancel to cancel editing contact Click on Exit to return to the main Portal After the existing contact was changed and saved select if you want to set the Alert on the Freedom Alert List Name as Email Mobile Number amp SMS Alerts Primary Contact Second Contact Change Contact Primary_Contact email com Second_Contract email co za Change_Contact email com n 122334455 445566778899 m e 4 Do you wantto setthis Alert on the device now or save the Alertto the list only EE ES TTE PAL User Guide V1 02 device now or save the Alert to the list only You can choose to either Set Now or Save to list You can set the Alert immediately Set Now in which case the settings will be sent to PAL or
29. ations and the troubleshooting tips Once you finish reading it keep it handy for necessary reference Disclaimer and Limitation of Liability The content of this user guide is accurate and reliable and is provided as is PLI makes no warranties of any kind either express or implied including but not limited to any implied warranties of merchantability fitness for a particular purpose are made in relation to the accuracy reliability or contents of this document The recipient of the documentation shall endorse all risks arising from its use In no event shall PLI be liable for any incidental direct indirect consequential or punitive damages arising from the use or inadequacy of the documentation even if PLI has been advised of the possibility of such damages and to the extent permitted by law Information in this document is subject to change without notice PLI reserves the right to change or improve its products and to make changes in the content without obligation to notify any person or organization of such changes or improvements Visit the PLI website http www projectlifesaver org for current updates and supplemental information concerning the use and operation of this and other PLI products General information about PLI and its range of products is available at the following internet address http www pliproduct com Important Notice Due to the nature of wireless communications transmission and reception of data
30. ay Start up Tips when Log In e You can select the Unit of Measurement Metric or Imperial e You can select and configure your current Time Zone e You can Edit the name of your device 3 3 1 Set the Current Time Zone To change set your current Time Zone click on the drop down box and select your current location time zone GMT Greenwich Mean Time Dublin Edinburgh Lisbon London 18 Feb 2012 4 51 The time of the Time Zone configured will be used to display the time on PAL and the Portable RF Receiver after synchronisation See Section 4 2 Synchronizing or Changing the Time to configure the time for PAL and Portable RF Receiver 3 3 2 Edit the name of your PAL To change edit the name of your PAL click on Edit next to the unit details in the User Profile window that you want to change serial Device Mame Activated 500002802 Freedom J The configured details of the PAL will be displayed User Profile The Device Name can be changed Note Make the required changes and click on Save to save the alterations Click on Cancel to cancel the operation Update Credit Card Details Cancel Save PAL User Guide V1 02 15 v PAL Protect And Locate Click on Back to return to User Profile configuration 3 4 Activate PAL Before activating PAL ensure that the batteries on both the watch and Portable RF Receiver are fully charged To activate PAL you MUST ensure that both the watch and
31. cess In any case the responsible organization manufacturer representative importer has to issue a C Declaration of Conformity EC DoC indicating his identity location etc the list of European Directives he declares compliance with a list of standards the product complies with and a legally binding signature on behalf of the organization The EC DoC underlines the sole responsibility of the manufacturer Parts of the certification process for the CE marking could be performed by 3rd party test houses or certification bodies in case that this is mandatory the CE symbol also includes a number that identifies the so called Notified Body 13 2 WEE ei The distributor of the PAL device is registered under the WEE imitative registration number 158864 The WEEE directive Waste Electrical and Electronic Equipment 2002 96 EC has been put in to place to ensure that products are recycled using best available treatment recovery and recycling techniques to ensure human health and high environmental protection Your product is designed and manufactured with high quality materials and components which can be recycled and reused This product may also contain substances that can be hazardous to the environment Do not dispose of your old product in your general household waste bin Electrical and electronic equipment should never be disposed of with general household waste but must be separately collected for their proper treatment and recovery
32. creen Clean PAL screen using a soft clean lint free cloth Use water if needed Storage Do not store PAL where prolonged exposure to temperature extremes may occur such as the trunk of a car as permanent damage may result Safety Precautions The following safety precautions should be adhere to Aircraft Safety PAL can interfere with an aircrafts navigation system and its cellular network Using a cellular device on board an aircraft is forbidden by law PAL should be set to Flight Safe mode when boarding an aircraft Medical Devices PAL can interfere with the functionality of pacemakers hearing aids and other sensitive medical equipment Precautions during transportation None Subscriptions If PAL is out of subscription it will not operate To update your subscription details contact the support service of your selected country Safety Precaution for Batteries Both the PAL watch and Portable RF Receiver contain a Li lon Polymer battery Do not disassemble crush puncture short external contacts expose to temperatures above 60 C 140 F or dispose of in fire or water Failure to follow these instructions may cause the battery to leak catch fire or explode Avoid dropping the PAL watch or Portable RF Receiver If the PAL watch or Portable RF Receiver is dropped especially on a hard surface and the user suspects damage take it to a service centre for inspection PAL User Guide V1 02 66 NA gt PAL Protec
33. e RF Receiver in to Flight Safe mode to allow travel on a commercial airliner as required by FAA regulations 4 5 1 Mute the Buzzer Sound Follow the following steps on the Portable RF Receiver to mute the buzzer sound LOrwgn Scan Kp A 35 Press UNLK to unlock the keypad A i PM A PR S0 H PAL User Guide V1 02 22 Press MENU GET TIME SET RANGE Hi Select SET PREFS by moving the cursor UP or LAST AODRESS DOWN SET PREFS MSOUND ON i FLIGHT SAFE UFF EXIT Select SOUND by moving the cursor UP or DOWN Press SEL to select SOUND OFF SOUND OFF i ii Press SEL to select SOUND ON FLIGHT SAFE UFF EXIT Select EXIT and press SEL to return to the MAIN MENU screen MAIN MENU Press LOCK to lock the keypad again if required PAL User Guide V1 02 23 v PAL Protect And Locate 4 5 2 Set Flight Safe Mode ON y It is a requirement in all countries to disable communicating electronic devices before the doors on a commercial airliner are closed As PAL is a communicating device A flight safe must be selected before and during any commercial flights It is important to note that if Flight Safe is selected none of the functionality on either the PAL watch or Portable RF Receiver will work NO wandering alert events or panic button alerts will be detected If the PAL watch is not within proximity of the Portable RF Receiver no changes will be processed by either device Follow
34. e RF Receiver is dropped especially on a hard surface and the user suspects damage call PLI for instruction 3 1 3 PAL Battery When charging the PAL watch and Portable RF Receiver for the first time it is advised that you charge both device until the display on the Portable RF Receiver indicates that both battery displays are at 100 The charging process can take up to 2 hours PAL User Guide V1 02 7 BA gt PAL Protect And Loc ate Like any battery operated device the more you use it the shorter the battery life is of the devices e The expected battery life of the PAL watch when in proximity RF Mode is 30 days e The expected battery life of the PAL watch when outside proximity Alert Mode is 24 48 hours in GSM standby 5 hours in Live Track with intervals of 10 minutes e The expected battery life of the Portable RF Receiver is 5 days in standby 3 2 Create Account and Register PAL To create a new account and register PAL go to https secure lok8u com freedom LoginPage aspx In the Login to Your Account window click on Create Account to follow the easy steps to create your account to register your PAL and to request the activation of the incorporated SIM card All the steps must be completed with all the required detail to continue to the next step Once the registration has been successfully completed you will receive an email confirming that your Portal Account has been successfully created Af
35. e range 10 C to 60 C e Water Resistant Splash Proof e Dot matrix LCD display for time and menu functionality e Battery life of approximately 5 days e GENFLEC amp CE FCC approved 11 3 Universal USB Charger e External Power Supply Universal USB Charger AC Input 125 6A 250V 3A USB Output DC 5V 500mA Fused 250V 6A 12 Waterproof Specification PAL is Water Resistant Splash Proof PAL is resistant to minor and Accidental Splashes Greater water contact should be avoided PAL User Guide V1 02 61 v PAL Protect And Loc ate 2 Do Not Place Underwater Watch is splash proof PAL User Guide V1 02 62 NA gt B I Protect And Locate 13 Certification and Approvals 13 1 CE Certification C 4 By affixing the CE Marking the manufacturer its authorized representative or person placing the product on the market or putting it into service asserts that the item meets all the essential requirements of the relevant European Directive s The E marking is a mandatory European marking for certain product groups to indicate conformity with the essential health and safety requirements set out in European Directives To permit the use of a CE mark on a product proof that the item meets the relevant requirements must be documented Sometimes this is achieved using an external test house which evaluates the product and its documentation Often it is achieved by a company internal self certification pro
36. ed SMS bundle has been selected PAL User Guide V1 02 36 NA gt PAL Protect And Locate 5 4 SMS amp email Alerts 5 4 1 SMS Alerts The following information will be display in the alert SMS received for a wandering alert event or panic button alert e PAL Name of your PAL as configured in the Portal e SMS Type SMS alert type received SMS Panic or SMS OutOfRange e Approximate location When Cell ID location is provided GPS not achieved when indoors e Location When GPS location is achieved when outdoors e House name no Street name Town City Postal Code Country e Link URL to view the location on Google maps Please note that only internet enabled mobile phones with a valid network A subscription will be able to view the URL link to Google maps If PAL is unable to get a GPS lock the text message will give an approximate location updating with subsequent Cell ID locations 5 4 2 Email Alerts The following information will be display in the alert email received for a wandering alert event or panic button alert e PAL Name of your PAL as configured in the Portal e email Type email alert type received Panic or OutOfRange e Approximate location When Cell ID location is provided GPS not achieved when indoors e Location When GPS location is achieved when outdoors e House name no Street name Town City Postal Code Country e Link URL to view the location on Google maps
37. ee en WRU your PAL Please wait It is not possible to click the wru button again until the Portal has completed its process of providing a location of the PAL watch Once PAL has responded the location will be shown as a cross hair approximate Cell ID location which if you place your mouse in the area will give the degree of accuracy and the time The image on the Customer Portal will then change to the PAL standard icon and the radiating antennae image will pulse until a GPS location is received 1 Primary Contact Logout PAL User Guide V1 02 46 v Protect And Loc ate My Details Logout Maximise Map nonberg Proteavailei Kraal Send To Primary Contact Welgedacht Welgemoed i Go gle search the map 03 03 2012 15 57 10 Freedom StandBy Select All Clear History My Details Logout Maximise Map Y C Map Satelite Hybrid MU amp Send To Primary Contact Commands in the past 7 days Select All You can select the format of the map to be Map View street map format showing street names Satellite View helicopter view of the location Hybrid View helicopter view of the location with street names PAL User Guide V1 02 If PAL is unable to get GPS the Cell ID cross hairs will appear with an approximate location and will be updated with subsequent Cell ID locations until PAL get a GPS fix The previous Cell ID location
38. eiver the PAL watch will determine its GPS location and location address will be displayed on the Portable RF Receiver A GPS location will be achieved when outdoors and an approximate Cell ID location when indoors This event will also update on the Customer Portal and an alert email and SMS will be sent to the caregiver The Portable RF Receiver will also sound an audible alert and the LCD display will flash RED indicating that there is an alert condition If the panic button on PAL is depressed while the wearer is outside proximity of the Portable RF Receiver a priority email alert and SMS will be send to the caregiver providing the date and GPS position of the panic button alert event A GPS location will be achieved when outdoors and an approximate Cell ID location when indoors This event will update on the Customer Portal and an alert email and SMS will be sent to the caregiver If the optional Call Centre tariff has been selected the 24 7 Call Centre will receive the information and take the appropriate action based upon the profile of the record set up at registration for this service Only available in selected countries The panic button is also used to restore normal functionality after Flight Mode is switched OFF by depressing and releasing the panic button immediately See Section 4 5 3 Set Flight Safe Mode OFF for more detail Note Alert SMS s will only be received if the optional SMS subscription tariff with the unlimit
39. er SET PREFS Menu Functions Explained a Set Sound ON or OFF b Set Flight Mode ON or OFF SOUND OFF 2 igi c EXIT MENU DELIGHT SAFE rF c EXIT PAL User Guide V1 02 17 v PAL Protect And Locate 4 3 Synchronizing or Changing the Time Before continue to synchronize or change the time ensure that the Time Zone under My Details in the Customer Portal is set for your current location and time zone To change or set the Time Zone see Section 3 3 1 Set the Current Time Zone under Configure My Details and User Profile to set the correct time zone for your current location Please note that it is essential to select the correct location as some time offsets have Daylight savings and others do not If the PAL watch is not within proximity of the Portable RF Receiver no changes will be processed by either device Follow the following steps on the Portable RF Receiver to synchronize or change the time mu p LOCKED Sean Mf Press UNLK to unlock the keypad Ready 1 42840 PR Low Scan ju GET TIME SET RANGE Hi Select GET TIME by moving the cursor UP or LAST ADDRESS DOWN SET PREFS WEIT PAL User Guide V1 02 18 v PAL Protect And Locate MEGET TIME SET RANGE Hi LAST ADDRESS Press SEL to select GET TIME SET PREFS Heauezstinsa Time Lonnectina When the time is received the Portable RF Receiver and PAL watch will update with the current ae amp ttina Time i time accordin
40. er Profile Map Yes O Metric 9 Satellite N imperial Hybrid Click in Register Device to register a new PAL GMT Greenwich Mean Time Dublin Edinburgh Lisbon London v 18Feb 2012 4 46 Click on Back to return to the Main Portal page Register Device To complete the registration process you will need e The serial number of your PAL found on the base of the packaging e Valid debit or credit card registered at your address e Telephone number of the mobile phone and email address that you want to receive alerts to as primary contact e Accept the Terms amp Conditions PAL User Guide V1 02 10 v Protect And Locate Terms amp Conditions Terms amp Conditions Terms and Conditions Please read these terms and conditions carefully they set out the basis on which you are allowed to use this website A and our services If you have any questions about them or don t accept them please contact our customer services a nd cl ick on Acce pt to department at support lok8u com or on 08452 099099 before using this website continue with the registration Who are we Using our website and services You will not be able to inb iia register your device if Cancellation you Decline the Terms Limitation on the Services Customer Services and Conditions Disputes Accept Decline Registration Add Devices Registration The registration consists Step 1 Add Devices Step 2 Paymen
41. g to the Time Zone configured E CELLLILAR The Display will return to the MAIN MENU screen In Progress MAIN MENU Press LOCK to lock the keypad again if required PAL User Guide V1 02 19 NA gt B I Protect And Locate If at any time either the PAL watch or Portable RF Receiver has switched off due to low battery it may be necessary to go through the GET TIME process again as explained above It will not be necessary to log in to the Customer Portal to select the Time Zone again 4 4 Setting the Proximity Range of PAL It is possible to change the range radius of the proximity zone of your PAL by changing the RF power output of the Portable RF Receiver to High Medium or Low This will typically alter the ranges as follows Indoor Ranges typically Low 10 20m Medium 20 30m High 40 50m Outdoor Ranges typically Low 20 30m Medium 40 50m High 80 100m The Indoor and Outdoor Ranges are just an indication and may vary because of obstructions like buildings landscapes etc The proximity zone should be viewed as the radius of a circle around the Portable RF Receiver The recommended method to determine the estimated range is to place the Portable RF Receiver on the Desk top Charger Base Station and move PAL away from the Portable RF Receiver to the maximum distance required before a wandering event is alerted Please note that the solution is defaulted to the High setting If it doe
42. gnated alert recipient If the optional Call Centre tariff has been selected the 24 7 Call Centre will receive the information and take the appropriate action based upon the profile of the record set up at registration for this service Only available in selected countries PAL User Guide V1 02 33 v PAL Protect And Locate 5 Using the PAL Watch AN It is recommended to ensure that PAL is fully charged before use 5 1 Wearing the PAL Watch Place and secure PAL around the at risk individual s wrist by following these steps Remove the PAL watch from the Docking otation charger base by lifting the release clasp on the charger base he release tool can be found at the back of the charger base Ensure that the bracelet lock is open if not release the secure locking mechanism with the release tool that can be found at the back of the charger base To release the secure locking mechanism insert the release tool on each side of metal latch of the secure locking mechanism Press lightly and pull up See Section 5 2 Removing the PAL Watch for more detail Q Place the PAL watch on the wrist of the at risk individual like a standard watch PAL User Guide V1 02 34 v AG A Protect A Close the secure locking mechanism of the strap by pushing the locking latch down to secure Secure the access strap like a standard watch y 5 2 Removing the PAL Watch Always use the release tool to unlock t
43. he secure locking mechanism on the PAL watch strap The watch lock mechanism can be forced open in an emergency situation but this will weaken the locking mechanism and will not be as secure for further use Failure to use the appropriate tool to release the locking mechanism will invalidate the warranty However replacement locking mechanisms can be purchased as an accessory and are easily fitted by a jewellery shop The release tool can be can be found at the back of the Desk top Charger Base Q Insert the release tool on each side of metal latch of the secure locking mechanism Press lightly and pull up Open the strap and remove the strap like a standard watch PAL User Guide V1 02 35 v PAL Protect And Locate 5 3 Panic Button Function If the wearer requires assistance there is a panic button on the PAL watch If this is depressed for more than 3 seconds and then released the display on the PAL watch will change from the time display to Alert Sent The panic button can be found on the right hand side when facing the display of the PAL watch Alert Sent will be displayed when the panic button has been pressed for more than 3 seconds A panic button alert will originate a priority email and SMS alert to the caregiver providing the date and GPS position of the panic button alert event If the panic button on PAL is depressed while the wearer is within proximity of the Portable RF Rec
44. istance there is a panic button on the PAL watch If this is depressed for more than 3 seconds and then released the display on the PAL watch will change from the time display to Alert Sent If the wearer is within proximity of the Portable RF Receiver the receiver will flash RED whilst an audible buzzer alert is sounding The screen will display the following The audible alert buzzer can be stopped by pressing STOP on the main screen PAL User Guide V1 02 32 NA gt B I Protect And Locate raximitu lt 1606 Yds Indoor location Proximity GPS no achieved Press EXIT to return to the MAIN MENU screen 35 Bb NP ra x Outdoor location GPS achieved Stoke Heath Bromzaraoue Press EXIT to return to the MAIN MENU screen banal i BBE 3 MAIN MENU If the person wearing the watch is outside proximity of the Portable RF Receiver the PAL watch will connect to the GSM cellular network and request a GPS location The requested location will also be displayed in the Secure Customer Portal as a position on Google Maps The location will be displayed as either a cross hair for an approximate Cell ID location when indoors or upside down teardrop for a GPS location when outdoors The designated alert recipient will receive an email alert notification notifying of the panic button event with the location information If the optional SMS tariff has been selected this information will also be send by SMS to the desi
45. low battery status indicator on the Customer Portal As an option all alert events can be sent to a 24 7 call centre for them to take the agreed escalation Only available in selected countries Note Alert SMS s will only be received if the optional SMS subscription tariff with the unlimited SMS bundle has been selected PAL User Guide V1 02 4 v PAL Protect And Locate 3 Getting Started The PAL locator solution package is supplied in a high quality carton enclosure with information and functionality of the product printed on the outside The packaging contains all the equipment that is necessary for operation The packaging includes the following e PAL Watch e Portable RF Receiver e Desk top Charger Base Station e Strap Release Tool e USB Power Cable e Universal USB AC Wall Charger e Quick Start Guide e Postal Registration Form If any of the components are missing contact your local PLI USB Cable Universal USB AC Wall Charger Universal USB AC Wall Charger PAL Watch Desk top Charger Base Station Strap Release Tool Portable RF Receiver Can be found behind Base Station PAL User Guide V1 02 5 v PAL Protect And Locate 3 1 Charge PAL amp Portable RF Receiver Before activating and using PAL solution for the first time you will need to fully charge the battery of the PAL watch and Portable RF Receiver Remove PAL Portable RF Receiver Desk top Charger Base Station and the accesso
46. nd To Primary Contact PAL User Guide V1 02 41 v PAL Protect And Locate RF Mode AN Alert Mode Live track Indicates that the PAL watch and Portable RF Receiver are within proximity It also indicates that the PAL watch is NOT registered on the GSM cellular network None of the functionality of the Customer Portal is operational whilst proximity exists To perform a WRU the FIND function on the Portable RF Receiver should be used see Section 4 7 In Proximity Find WRU and follow the instructions This can also indicates that the PAL watch is OFF or unable to register on the GSM cellular network if the Portable RF Receiver is displaying a proximity breach but the Portal RF Receiver is showing RF The PAL watch is now on the cellular network and portal functionality is operational The PAL watch is on the GSM cellular network and the user has selected Live Track mode 6 1 5 Use of Map Functions Zoom Out Google search the map Map Satelite Hybria_ Map street map format showing street names Satellite helicopter view of the location Hybrid helicopter view with street names Map View street map format showing street names PAL User Guide V1 02 42 l 4 Google search the map E ef SN ar c I 0 ZSS D AEN AA E K ALI ef it Muse e Dagger of Hisoric Bull unge f Ub L
47. nd of the Minimum Term the Contract will continue until it iz terminated in accordance with the Decline PAL User Guide V1 02 Enter the details of the PAL select an Icon Colour and upload an image of your child You can Edit the details of your device in the main Portal when logged in All the fields marked with are mandatory Click on Next to continue to the next step Select one of the available subscription packages for your PAL which will be most suitable for your needs Please read through the Terms and Conditions and click on Accept to continue with the registration You will not be able to register your device if you Decline the Terms and Conditions 12 AS B I Protect And Locate Registration Add Devices Registration The Serial Number and Name Step 1 Add Devices of your PAL with the selected Devices Subscription package will be Serial Number Device Name Image Subscription Package displayed Click on Edit to make any changes Click on Next to continue to the next step Click on Cancel to cancel the registration process Continue with Step 2 Payment to complete the registration Step 2 Payment Provide details of payment method for monthly debit order Once the registration has been successfully completed it can take a maximum of 48 hours to activate the SIM card Once this has been completed you will receive an email confirming tha
48. nformation a 7 po 00090 Change Edit User Profile and register new devices Logout of Portal Maximise Map to view larger format Icons of PAL s configured with Alert status indication Click on the icon to select a PAL Google Map display window Alerts in the past 7 days will be displayed in the information window below the map GPS position of last position update received from PAL Configuration details of selected PAL a b My Details Logout Maximise Map Send To Primary Contact e JT A Google search the map _IE NERA Commands in the past days Select All PAL User Guide V1 02 40 v Protect And Locate 6 1 2 PAL Alert Configuration Panic Alert indication Amber Panic Alert Battery status indication Range Alert indication Amber Range Alert Name description of PAL watch 6 1 3 Battery Status Indication Qv i GEG Green Level very good Quo O Fanic i Qo Amber Level average O attention o Panic i fa Battery Red Level Requires charging Qo Attentia j 6 1 4 Configuration Details of Selected PAL eRF Mode In proximity or OFF mode indication eAlert Mode Alert Zone indication Out of proximity E el ive Track Live Track mode indication O RF Mode and configuration EEUU eAlerts Configuration of Alert List and P Contact Details Live Track eSend To Indication of current contact configured that can send receive SMS and Alerts se
49. ormance standards e Only use the Universal AC USB Wall Charger provided The warranty will not be applied to products provided by other suppliers PAL User Guide V1 02 67 NA gt PAL Protect And Locate 15 APPENDIX Il 15 1 Useful Information GPS PAL will check that it can get a GPS fix on the satellites to ensure that it can get the most accurate location when required However although PAL uses the latest technology including assisted GPS there will be times particularly indoors on a cold start that this may take some time If PAL cannot get a fix as indicated on the screen no GPS the PAL outdoors or put close to a window PAL will then acquire the satellites and be ready to use There is a built in back up within the PAL solution that can locate the wearer even where there is no location available from the satellites it is not quite so accurate but will place them to within acceptable proximity of their current location GSM Much like your mobile phone there are certain times and places where the network coverage is poor or nonexistent The signal strength that we need to communicate with PAL is much lower than that required to make a voice call however the quality of the signal needs to be good Battery PAL constantly monitors the status of the battery and will alert at start up or during use if the battery level is becoming low There is a traffic light system on the portal indicating GREEN very good
50. ortable RF Receiver See Section 4 7 In Proximity Find WRU for more detail 8 1 Requesting wru From your Mobile Phone To send a wru SMS request command to PAL via your mobile phone the Alerts Send To on the Customer Portal must be set to the mobile phone that you will be using to text PAL See Section 12 Alerts for information on how to change and configure Alerts Text wru to the PAL mobile phone number to request a location update The mobile phone number will be validated to ensure that it is authorised and then the location of the wearer will be sent as a SMS text message providing the following information e PAL Name of your PAL as configured in the Portal PAL User Guide V1 02 44 NA gt M Protect And Locate e Approximate location When Cell ID location is provided GPS not achieved when indoors e Location When GPS location is achieved when outdoors e House name no Street name Town City Postal Code Country e Link URL to view the location on Google maps Please note that only internet enabled mobile phones with a valid network subscription will be able to view the URL link to Google maps If PAL is unable to get a GPS lock the text message will give an approximate location updating with subsequent Cell ID locations WECEETINOE Note The mobile phone 9 mensa number of PAL may also be mouse cursor over the PAL mage in the left had portal gt My Details Logout
51. ries from its packaging and place it on charge until the display on the Portable RF Receiver indicates that both battery displays are at 100 The charging process can take up to 2 hours AN Do not use the USB port on a PC to Desk top Base Station the charger base may draw too much current Use a USB AC Wall Charger Connect the USB power cable to the Universal USB AC Wall Charger and the Desk top Base Station Do not plug USB power cable into the USB port of a computer Plug the USB AC Wall Charger into an electric outlet Place PAL and the Portable RF Receiver on the Desk top Base Station Both PAL and the Portable RF Receiver should switch ON when put on the Desk top Base Station Battery Charging indication on Battery Charging indication on Portable RF ReceiverPAL Watch PAL User Guide V1 02 6 N gt PAL Protect A until it is fully charged as described above 3 1 1 Universal AC USB Wall Charger Safety Information e Connect the AC USB Wall Charger only to designated AC socket outlets available in the designated country according to the AC sockets supplied with the product e Ensure that the Universal AC USB Wall Charger is correctly secured in the AC socket outlet and that the USB power cord is positioned so that it will not be subjected to damage or stress To reduce risk of electric shock unplug the unit from any power source before attempting to clean it e Do not expose the Universal AC U
52. s not alert after the required range then you will have to reduce the power output of the Portable RF Receiver This can only be done whilst the watch and portable receiver are within range The proximity range of PAL can be changed configured as follows If the PAL watch is not within proximity of the Portable RF Receiver no changes will be processed by either device Follow the following steps on the Portable RF Receiver to changed configured of the proximity range of PAL watch Lockgp Scan p p 439 TURLEY Press UNLK to unlock the keypad PAL User Guide V1 02 20 PAL Protect And Locate Press MENU GET TIME SET RANGE Hi Select SET RANGE by moving the cursor UP or LAST AUDRESS DOWN SET PREFS GET TIME WET RANGE Hi LAST RDDRESS SET PREFS EXIT Press SEL to select SET RANGE anae check Connection Check current range and proximity Change the range to MED or LOW by pressing LESS or MORE Press SET when the desired range has been selected PAL User Guide V1 02 21 Press SET when the desired range has been selected Press SET when the desired range has been selected Display will return to the MAIN MENU screen MAIN MENU Press LOCK to lock the keypad again if required 4 5 Set Preferences The following preferences can be configured on the Portable RF Receiver e Mute buzzer sound on wandering alert events or panic button alerts e Set the PAL watch and Portabl
53. so sound an audible alert and the LCD display will flash RED indicating that there is an alert condition When proximity is breached the caregiver can locate the person at risk through a wru request from the Secure Customer Portal or by sending a wru SMS from a smart mobile phone to the PAL watch If considered appropriate PAL can be configured for live track from the Customer Portal for regular location updates 2 30 minutes intervals If proximity exists and find is depressed on the Portable RF Receiver the PAL watch will determine its GPS location and location address will be displayed on the Portable RF Receiver This event will also update on the Customer Portal A GPS location will be achieved when outdoors and an approximate Cell ID location when indoors If the panic button on PAL is pressed while the wearer is within proximity of the Portable RF Receiver the PAL watch will determine its GPS location and location address will be displayed on the Portable RF Receiver A GPS location will be achieved when outdoors and an approximate Cell ID location when indoors This event will also update on the Customer Portal and an alert email and SMS will be sent to the caregiver The Portable RF Receiver will also sound an audible alert and the LCD display will flash RED indicating that there is an alert condition The PAL watch will originate a battery low alert notification to the caregiver by email and SMS There is also a
54. t the SIM card has been activated together with the phone number of your PAL My Details Logout Once you have received the confirmation email you can then activate and use PAL mI wap Satone Hyera ey 7 gt Once your PAL has been registered the new PAL icon will flash with a battery low warning notification Send To Primary Contact Commands in the past 7 days Select All PAL User Guide V1 02 13 v PAL Protect And Locate Please note to ONLY activate PAL once the confirmation email with your mobile phone number was received 3 3 Configure My Details and User Profile My Details Help Logout My PAL Main Page Maximise Map To configure change My Details click on My Details on the navigation bar of the Customer Portal to change the default settings of your User Profile Send To Orchard View ps Google search the map mmm v Commands in the past 7 days Select All User Profile User Profile Click on Back to return to the Main Portal page Click on Logout to log out of Portal Click on Save to save any changes made Lug Seo s Faad The following can be configured changed in your User Profile e You can select the Preferred Language PAL User Guide V1 02 14 NA gt PAL Protect And Loc ate e You can select the Default Map View between Map Satellite or Hybrid e You can enable or disable the Displ
55. t And Locate My Details Logout LY Durbanville Hills H Each updated position O will be linked to create Update Rate Kenridge Ponies B a snail trail JAN Belvile Send To Primary Contact 1 Google search the map EN 04 03 2012 16 01 55 Freedom StandBy 04 03 2012 15 58 51 Freedom StandBy Select All Clear History My Details Logout The last updated position of the PAL will be indicated with a balloon GREEN icon on the map y Race Conse RO i uH Maximise Map Durbanville Hills Eversdal Heg wwseme To disable a Live Track 2minutes v select Alert Mode in the configuration panel of Send To Primary Contact the Customer Portal Google search the map 04 03 2012 16 01 55 Freedom StandBy 04 03 2012 15 58 51 Freedom StandBy Select All Clear History To maximise the viewing map area to get a better view of the area click on the Maximise Map tab This will enlarge the map area to fill the page PAL User Guide V1 02 52 v Protect cr Google search the map Door De Kraal lt Fulvia Go gle search the map _ PAL User Guide V1 02 5 amp gt WRU Drag Mode So Ww Chantecler gen map Satelite Hyera O e Update Rate 2minutes v Send To Primary Contact M v Kenever Search SAE oo Terms of Use anid La Clear History In Drag Mode you can
56. t And Locate Universal AC USB Wall Charger Safety Information e Connect the Universal AC USB Wall Charger only to designated AC socket outlets available in the designated country according to the AC sockets supplied with the product e Ensure that the Universal AC USB Wall Charger is correctly secured in the AC socket outlet and that the USB power cord is positioned so that it will not be subjected to damage or stress e To reduce risk of electric shock unplug the unit from any power source before attempting to clean it e Do not expose the Universal AC USB Wall Charger or adapter to direct sunlight or use it in places with high humidity such as a bathroom e Never alter the cord or plug Do not damage the power cord by bending twisting pulling or heating e Do not pull on the connected data cable in order to remove the charger plug from a socket Grasp the plug directly when unplugging the charger to avoid causing any damage to the cable e Do not use the plug if it is loose as it may cause a fire or electric shock e Do not use a damaged or worn charger The use of a damaged or worn charger could result in electric shock burns or fire e Do not touch the pins of the plug when connecting or disconnecting it from a power source e When the charger is not in use disconnect it from the power source e Use only the original chargers intended for use with the PAL Charger Base Other chargers may not be designed to the same safety and perf
57. t of 2 easy Steps otep1 Add Devices Serial Humber Device Mama Image Subscription Package Step2 Payment SOO002 738 Freedam2 e Freedom Monitoring Only peat All the steps must be Add completed to continue to the next step Click on Add to add the details of your new PAL Click on Cancel to cancel adding a new device PAL User Guide V1 02 11 NA gt M Protect And Locate Device Details Device Details Device Details Serial Number Name Your Device Subscription Subscription Freedom Monitoring Only Monitoring Only Freedom Monitoring and SMS Monitoring and Shs Freedom Monitoring SMS and Call Center Monitoring SMS and Call Center Tariff Terms and Conditions Please read these tariff terms and conditions carefully before selecting your tariff and confirming acceptance Our Contract The contract between you and us will consist of the information in your registration the price the description af the relevant class of tariff these tariff terms and conditions the website terms and conditions and privacy policy available at https secure lakeu com freedom Registration LicenzeAqgreement aspsz only the Coantract lf you decide ta receive aur services the Contract between you and us commences following acceptance of your registration far your selected tariff by us see below The minimum term of the Contract is 12 months Minimum Term amp t the e
58. te 10 Alerts When you first registered PAL you were asked to enter your contact details mobile phone and email contact details which were then saved and recorded as the primary contact Alterations Add New Edit and Change can be made to your contact details entered at registration 10 1 Add New Recipient of Alerts My Details Logout Map Satelite Hybrid To configure a new contact click on the Alerts drop down box Commands in the past 7 days Select All My Details Logout Maximise Map Map Satelite Hybrid Ne To configure a new contact click on New in the drop down box The PAL Alert List window will open Google search the map Commands in the past 7 days Select All PAL User Guide V1 02 55 NA gt g Protect 7 My Details Logout Freedom Alert List Enter a new contact Name Name Email Mobile Number SMS Alerts email address and Mobile Primary Contact Primary_Contact email com 441122334455 4 Phone number with the Second Contact Second_Contract email co za 445566778899 country code C x Click on wfo enable SMS Alerts Click on 3 disable SMS Alerts Click on Add to save the new contact added Click on Cancel to cancel adding a new contact Click on Exit to return to the main Portal Note Alert SMS s will only be received if the optional SMS subscription tariff with the unlimited S
59. ter verification you will receive an email confirming that the SIM card has been activated together with the phone number of your PAL within a maximum of 48 hours PAL will then be ready for activation and use Login to Your Account Home Page Contact Us Start enjoying more peace of mind today LOGIN TO while allowing more independance YOUR ACCOUNT Customer Account gt Log in Create Account Click on Create Account to start with the registration process PAL User Guide V1 02 8 NA gt g Protect And Locate Terms amp Conditions Terms amp Conditions Please read through Conditions and click on Please read these terms and conditions carefully they set out the basis on which you are allowed to use this website and our services If you have any questions about them or don t accept them please contact our customer services Acce pt to continue department at support 2ilok8u com or on 08452 099099 before using this website with the registration Who are we Using our website and services Da ME n Wi You will not be able to Linking create an account to Our Contract register your device if you Decline the Limitation on the Services Terms and Conditions Customer Services Disputes Accept Decline Registration Registration Login Details Address Details Enter your Login n Address 1 Details
60. the distributor may violate FCC RF Exposure guidelines and void the user s authority to operate the device PAL User Guide V1 02 64 NA gt B I Protect And Locate 14 APPENDIX 14 1 Product Information Care amp Safety Maintenance repair and usage It is advisable to keep PAL fully charged when not been used PAL is Water Resistant Splash Proof It is not recommended for PAL to be worn for swimming but it should be okay for playing around in water If PAL was in contact with sea water ensure that it is washed with fresh water and allowed to dry before charging Users cannot repair or replace any part in the product battery or charger It is strongly recommended that you should return the product to PLI for service or maintenance For more information contact PLI http www projectlifesaver org contact us Information about Periodic Maintenance Frequency and the authorized persons centers for it PAL does not require periodic maintenance Warranty Information The distributor warrants to the original purchaser that PAL shall be free from defects in material and workmanship for a period of 12 months from date of activation If a defect covered by this warranty occurs during the warranty period the distributor will repair or replace your PAL or component free of charge If your PAL is replaced for a defect covered under warranty you may receive a refurbished PAL in exchange for your original PAL The replaced unit
61. the following steps on the Portable RF Receiver to set Flight Save mode ON LOCKED Scan ip Press UNLK to unlock the keypad Press MENU GET TIME SET RANGE Hi Select SET PREFS by moving the cursor UP or LAST ADDRESS DOWN SET PREFS Press SEL to select SET PREFS PAL User Guide V1 02 24 v PAL Protect And Locate dino oelect FLIGHT SAFE by moving cursor UP or DOWN SOUND ON i Press SEL to turn FLIGHT SAFE mode ON SOUND OFF This will now put the PAL watch and Portable RF WFL IGHT SAFE ON Receiver in to Flight Safe mode until the process is EXIT repeated and Flight Safe more is turned OFF Select EXIT and press SEL to return to the MAIN MENU screen Flisht Safe X 9 23 MAIN MENU on either the PAL watch or Portable RF Receiver will work It is important to note that if Flight Safe is selected none of the functionality AN NO wandering alert events or panic button alerts will be detected The current time will display on the Portable RF Receiver and the PAL watch will display Flight Safe Flight Safe PAL User Guide V1 02 25 lt PAT Protect And Locate 4 5 3 Set Flight Safe Mode OFF If the PAL watch is not within proximity of the Portable RF Receiver no changes will be processed by either device Follow the following steps on the Portable RF Receiver to set Flight Save mode OFF Flisht Safe Press MENU GET TIME Select SET PREFS
62. use of obstructions like buildings landscapes etc PAL User Guide V1 02 3 NA gt B I Protect And Locate If the PAL watch and Portable RF Receiver become separated out of proximity an audible alarm will sound and the LCD display will flash RED on the Portable RF Receiver the PAL watch connects to the GSM cellular network and sends its position GPS location when outdoors or approximate Cell ID location when indoors to the caregiver by email and SMS When the PAL watch and Portable RF Receiver are back in proximity the GSM is disabled on the PAL watch Whilst out of proximity PAL watch will respond to wru and live track requests from the Customer Portal or wru SMS requests from a smart mobile phone The Secure Customer Portal is available on the internet and is accessible worldwide from any computer Each user will have a user name and password and will have the ability to request and display PAL location as an icon on Google maps with street address and postal code The PAL technology is accessible at home abroad or on holiday from any computer or smart mobile phone This is accessible at https secure lok8u com freedom LoginPage aspx A wandering alert event or panic button alert will originate a priority email and SMS alert to the caregiver providing the date and position of the alert event GPS location when outdoors or approximate Cell ID location when indoors The Portable RF Receiver will al
63. will disappear and will display the GPS location when PAL gets a GPS fix Once a GPS location is received the image in the left hand panel will change to the image of the PAL selected at registration and the GPS location will be shown on the map If the wearer s current location gives you cause for concern select Live Track to monitor where they are going See Section 11 Live Track for more information on operation 47 v Protect And Locate You can also zoom in out and pan up down left right using the navigation keys to the left of the map See Section 6 1 5 Use of Map Functions for more detail Ma My Details Logout 15 To maximise the viewing map area click on the Maximise Map tab Maximise Map EM Map Setette Hyera e This will enlarge the map area to fill the page Commands in the past 7 days Select All In Drag Mode you can now drag the map and pan in or Out When the last location update is no more displaying on the map because the location has been dragged out of the window you can click on i 3 qoi any Broqiojer pe e Drag Mode to display and center the last position update in the window again Drag Mode will change to Auto To exit Maximise Map click on Close in the top right hand corner of the map Update When dragging the map again Auto Update will change to Drag Mode again PAL User Guide V1

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