Quick Start Guide
Contents
1. cause harmful interference to radio commu nications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Industry Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num riqu de la classe A est conform a la norme NMB 003 du Canada CE The product s described in this manual complies with all applicable European Union CE directives Magma will not retest or recertify systems or components that have been reconfigured by customers Warranty and Repair Policy 30 DAY MONEY BACK GUARANTEE Your satisfaction is extremely important to us and your feedback helps us improve our products and services If for any reason you are not 100 satisfied with your Magma product contact the Magma Sales Department and return your product postmarked within 30 days of the invoice date for a full refund or exchange excluding shipping and handling charges and any international duties Af2. does not cover a damage or loss during transport b damages as a result of natural elements such as rain snow O Shutdown Procedure First shut down and wait for the computer to power off before powering down the Magma chassis to avoid any computer lock up condition and potential data loss D Troubleshooting Problem Computer locks up during restart while the expansion chassis is connected with 3rd party cards installed Trouble Shooting Measures 1 Disable any device that is not being utilized in the BIOS and Device Manager 2 Try updating the BIOS 3 Configure BIOS to optimal setting if it s available 4 Try using different motherboard 5 Tryadifferent slot 6 Try a different PC 7 Try a different model or brand of the card 8 Remove the problem card and use simple card and see if problem persists 9 Try a different Magma host card 10 Try a different expansion chassis Problem My newly installed card does not show up in Device Manager Solution Verify that the Magma host card is properly seated in the host computer slot Problem see an exclamation point in front of my card in Windows Device Man ager or my card has a problem Solution Log onto the support section of the Magma website to see if driver has been issued for this particular Magma product Check with the card manu facturer to see if drivers are required If required install drivers following manu facturer s instruc
3. Quick Start Guide ExpressBox 16 Smart Package Contents 1 Magma PCle Host Card 1 Power Cord for standard power 1 PCle Cable 2 Power Cords for extra and redundant power Connect ethernet cable directly from expansion chassis to computer Navigate to your operating system s network ne e You can get IP settings assigned automatically if your network supports administration control panel and manually set this capabiity Otherwise you need to ask your network administrator for the appropriate IP settings your network settings to the following E Obtain an IP address automatically Use the following IP address IP Address 192 168 1 X where X can be zz a any number from 0 255 EXCEPT FOR 10 Sees In 192 168 1 10 is the expansion chassis default i E Subnet Mask 255 255 255 0 ET Gateway 192 168 1 1 Preferred DNS server Alternate DNS server After changing your network settings open your web browser and navigate to the address F Validate settings upon exit http 192 168 1 10 The default username is default and the default password is magma Now you can use Express I O Manager to feeb The sane ave ae Ciba e manage users configure remote management O rate and access partitioning features when eee connecting to multiple host computers Refer to the user manual for detailed instruction
4. business days after receipt of the original product The original product must be returned to Magma with all parts and components that were shipped with it in undamaged condition You are responsible for missing components and or systems or components that are found to be physically damaged upon return Advanced Replacement Service is not offered for the following products a Out of Warranty products If your product is out of warranty and requires repair please refer to the Out of Warranty Repair Service detailed below b OEM branded products If your product is manufactured by Magma but carries another brand name please contact the company whose brand name appears on the product or the third party company who sold you the product for information regarding their advanced replacement policies NON RETURNED ADVANCED REPLACEMENTS Defective product cannot be returned for credit after 90 days following arrival of your Advanced Replacement EXPEDITED REPAIR OPTIONS Although Magma does not offer an Expedited Repair Program there are methods to expedite the receipt of your replaced or repaired Product a Expedited Shipping You may request priority shipping and must bear the extra costs of priority shipping by providing a VISA MasterCard or American Express card number to a Technical Support Specialist when the RMA number is requested b Advanced Replacement The fee based Advanced Replacement Service described above is the quickest method to rep
5. ch Port Disc Burning pci bridge Performance JE PCI Express standard Downstream Switch Port Ethernet Cards pci bridge ey Device Manager JE PCI Express standard Downstream Switch Port Fibre Channel pci bridge a amp Storage 4 PCI Express standard Downstream Switch Port FireWire pci bridge tay Disk Management JE PCI Express standard Upstream Switch Port Graphics Displays pci bridge ip Services and Applications JE PCI Express standard Downstream Switch Port Hardware RAID pci bridge JE PCI Express standard Downstream Switch Port Memory pci bridge JE PCI Express standard Downstream Switch Port PCI Cards pci bridge aE PCI Express standard Downstream Switch Port Parallel SCSI pci bridge JE PCI Express standard Downstream Switch Port Power pci bridge jE PCI Express standard Downstream Switch Port Printers pci bridge PCI to PCI Bridge lot 2 11 9 0 aE PCI Express standard Downstream Switch Port SAS pci bridge PCI to PCI Bridge ot 2 11 8 0 jE PCI Express standard Downstream Switch Port Serial ATA pci bridge PCI to PCI Bridge ot 2 11 5 0 E PCI Express standard Downstream Switch Port pci bridge PCI to PCI Bridge ot 2 11 4 0 jE PCI Express standard Downstream Switch Port Network a Calacanis ad AirPort Magma Chassis ME PCI Express standard Downstream Switch Port Firewall s PCI standard host CPU bridge Locations JE PCI standard host CPU bridge Modems Name NVDA Display B jE PCI standard host CPU bridge Volumes Type display WWAN Driver Installed Yes Softwa
6. ify Installation When installed properly any PCI Express card installed in the Magma chassis will be vis ible in your Windows Device Manager or Apple System Profiler If the PCI Express cards are not visible or have a problem refer to the Troubleshooting section Windows MacOS CONTROL PANEL gt SYSTEM gt HARDWARE gt DEVICE MANAGER gt View gt View by Connections gt Open PCI Express Root Port To see open slots in chassis click on ABOUT THIS MAC gt MORE INFO gt DEVICES gt Open PCI cards option on left side ine 2 i _ 3 MacPro File Action View Help magma s Mac Pro 10 12 11 9 09 AM e9 pal fea a 2 H 2 Rb Tontents Card PA Type Driver Installed Bus Slot Hardware PCI to PCl Bridge PCI to PCl Bridge PCI to PCl Bridge PCI to PCl Bridge PCI to PCl Bridge PCI to PCl Bridge PCI to PCl Bridge PCI to PCl Bridge PCl to PCI Bridge PCI to PCl Bridge PCI to PCl Bridge PCI to PCl Bridge PCl to PCI Bridge ot 2 17 8 0 PCI to PCl Bridge lot 2 17 5 0 PCI to PCl Bridge ot 2 17 4 0 JE PCI Express standard Root Port ATA pci bridge a I System Tools E sha ry ress stan marsoire MAMA Chassis Audio Built In pci bridge Task Scheduler certs Bluetooth pci bridge E Event Viewer jE PCI Express standard Upstream Switch Port Card Reader pci bridge E Shared Folders jE PCI Express standard Downstream Switch Port Diagnostics pci bridge Local Users and Groups JE PCI Express standard Downstream Swit
7. imited to repair or replacement of defective product We will not be liable for indirect direct special punitive or consequential damages of any kind including loss of use loss or damage to other equipment or lost profits arising out of or in connection with use of the product even if we have been advised of the possibility of such damages In some jurisdic tions the foregoing disclaimers or limitations on damages are prohibited or limited by law so they may not apply to you DOA DEAD ON ARRIVAL PRODUCTS Magma product is considered DOA if it displays symptoms of hardware failure within 30 days of shipment If you believe that your product is DOA please contact Magma Technical Support within 30 days of shipment A Magma Technical Support Specialist may offer the following options a Complete Replacement The same product that you ordered will be shipped to you at Magma s expense b Component Replacement If it can be determined that a particular component is causing the failure e g power supply a replacement component will be shipped to you at Magma s expense In both instances mentioned above a Magma Technical Support Specialist may choose to issue a Call Tag to retrieve the defec tive product at Magma s expense It is your responsibility to ensure the defective product is properly packaged for shipment and ready at the time of the scheduled Call Tag pick up If the reported product problem is deemed by a Magma Technical S
8. lace defective product OUT OF WARRANTY REPAIR SERVICE Magma will attempt to repair out of warranty defects at an additional charge You will be charged a minimum evaluation fee of 150 includes 1 hour of test and repair time additional test time will be charged at 75 per hour You are responsible for all shipping charges If repairs are authorized the evaluation fee will be deducted from the cost to repair the product If repairs are not authorized you will be responsible for paying the evaluation fee Once evaluation has been completed a Technical Support Specialist will contact you with any options you may have and to request your authorization of the repair work before the repair is performed It is highly recommended that you provide a day time telephone number and email address to ensure that the Technical Support Specialist can reach you to discuss your repair options Please call foran RMA number before returning the product You must provide you r authorization or decline the repair cost within 10 days of notification If you fail to respond within 30 days after you were informed of the repair charge Magma will close the RMA automatically and return the product to you as is Magma warrants an out of warranty repaired product for a period of 90 days from the date of repair EXTENDED WARRANTY Magma will extend the terms of our standard 1 year warranty for an additional 1 year if you opt to purchase an extended warranty at the time of the p
9. onfig Refer to the labeling on the backplane to deter mine electrical configuration of each slot For trouble shooting purposes it is recommended to install a small number of cards and verify installation before installing the maximum number of cards IMPORTANT See ESD warning on next page Important safety ESD and other information on how to use this product is provided in the User Guide This manual may be downloaded at www magma com sup port manuals l Re install card holder assembly and position guides The plastic guides can be removed and reversed for short cards Tighten plastic guides A with a screw driver Install the host card into an available PCI Express slot in your computer Secure the edge connector bracket with retaining screw Host Computer Connect the cable to the back of the Magma chassis and connect power cord s Magma Chassis OQ Power on Magma chassis Turn on ALL power supply switches at the rear then power on the chassis using the power switch on the front o Power on Computer Turn power to the Magma chassis first then turn on the com puter to allow the computer BIOS to correctly identify and as sign resources to the chassis properly IMPORTANT If installing video card s in the Magma chassis be sure to connect any external DC power required by the particular card for it to operate properly o Ver
10. other accessories its original manual or other printed material all in a well padded sturdy box with adequate protection for shipment and you must pay the shipping insurance excise or other taxes and similar costs to get it to us We strongly recommend you fully insure it and also that you use a shipping method which provides you a tracking number you should retain for proof that we received it The RMA number must appear on both the inside and outside of the box Boxes without RMA numbers appearing on the outside will not be accepted and will be returned Return it to Magma Returns Department ATTN RMA 9918 Via Pasar San Diego CA 92126 USA Products received with physical defects must be reported to a Magma Technical Support Specialist immediately upon receipt even if functioning properly despite the defect It could impact upon future Product Warranty options if not reported immedi ately If returned during the Warranty Period we will repair or replace your product in our sole discretion We will return your repaired or replaced product to you within 7 business days of receipt at our dock freight prepaid via ground service unless a Technical Support Specialist informs you of an extended date If your product requires repair due to an item not covered by this warranty or is outside its Warranty Period you may instruct us to repair it at our quoted price if it can be repaired or we will return it to you without repair This warranty
11. re Ph et Applications Vendor ID Oxlode Developer Device ID 0x0393 Extensions Subsystem Vendor ID 0x0000 Fonts Subsystem ID 0x0010 ROM Revision 3008 4 Computer Management Local NVIDIA GeForce 7300 GT JE PCI standard host CPU bridge jm PCI standard host CPU bridge am PCI standard host CPU bridge gM PCI standard ISA bridge E Standard Dual Channel PCIIDE Controller Cg Standard Dual Channel PCI IDE Controller Eramawarke RedHat Linux Type following command lines Ispci t Displays the overall structure of the expansion chassis Ispci vv Lists additional information about the PCle switch Ispci vvv Displays the most comprehensive information Electrostatic Discharge ESD Warning Electrostatic Discharge ESD is the enemy of semiconductor devices You should always take precautions to eliminate any electrostatic charge from your body and clothing before touching any semiconductor device or card WARNING by using an electrostatic wrist strap and or rubber mat FCC Statement NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equip ment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may
12. s o Open Enclosure Loosen the 2 thumbscrews that retain the top cover of the expansion chassis i MAGMA 9918 Via Pasar San Diego CA 92126 USA Phone 800 285 8990 US 858 530 2511 Fax 858 530 2733 www magma com 2012 Magma Magma is a trademark of Mission Technology Group Inc All trademarks are the property of the respective trademark owners Limitation of Liability Information presented by Magma in this manual is believed to be accurate and reliable However Magma assumes no responsibility for its use No license is granted by implication or otherwise to any rights of Magma Product specifications and prices are subject to change without notice 09 09988 00 A Install PCI Express Cards Remove the screw on the side of the card holder assembly and lift upwards the 4 ag peT 2 o 5 e e Ead o Lo o o e e le a Refer to the labeling on the backplane to determine electrical configuration of each slot For trouble shooting purposes it is recommended to install a small number of cards and verify installation before installing the maximum number of cards 96 Lane PCle Switch 96 Lane PCle Switch Upstream Port Config 1 Upstream Port Config 2 Upstream Port Config Upstream Port Config 3 Upstream Port Config 3 Upstream Port Config 2 Upstream Port C
13. ter 30 days product may be returned only for repair or replacement as provided below under Product Warranty In order to receive full credit for the price of the product all returned products must be returned 100 complete and in new condition including all components and other accessories provided by the manufacturer with all original manuals and documentation in the original container and packing materials The value of any missing compo nents or other accessories will be deducted from the refund Refunds will be made with the same method of payment as the original order when purchased direct from Magma only Credit card refunds may be made only to the same card used for the original purchase If a check was used a refund may take up to 45 days PRODUCT WARRANTY Magma warrants this product to be free from defects in material or workmanship so long as used in accordance with its applicable documentation for a period of one 1 year from the date of shipment to you the Warranty Period Should you need to return this product for any reason you must first obtain a Returned Material Authorization RMA number by calling 858 530 2511 or completing a Technical Support Request form on our website at www magma com Your RMA number will be valid for only 30 days after it was issued to you If you do not return your product within 30 days you must obtain another RMA number You are responsible for packaging the product including its components and
14. tions If trouble persists contact Technical Support Download the User Manual www magma com support Technical Help Contact Technical Support by phone at 858 530 2511 Support is available Monday through Friday 8 00 AM to 5 00 PM Pacific Time Web www magma com support fire or other calamities c damage from misuse abuse or accidents d repainting refinishing or refurbishing the product e labor required to diagnose the problem if such problem is a result of any of the foregoing conditions or f products that have previously owned or purchased secondhand This warranty shall be void if any product 1 is altered repaired or any attempt at the same has been made by any party not authorized by us 2 has had the serial number or any labels removed altered or tampered with or 3 has not been operated within conditions required by the specifications You must exercise your warranty claim within one 1 year from the date the product was originally shipped to you If we issue you an RMA number it does not mean we have determined that your product is still under warranty THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED AND WE EXPRESSLY DISCLAIM ALL OTHER WARRANTIES TO THE MAXIMUM EXTENT ALLOWED BY LAW INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR ANY PARTICULAR PURPOSE AND NON INFRINGEMENT Our sole liability and your sole remedy in contract tort or otherwise shall be l
15. upport Specialist to be either 1 NOT DOA or 2 DOA more than 30 calendar days after shipment the standard Product Warranty will apply Magma reserves the right to test returned DOA product If the condition of the product is misrepresented Magma may impose a 75 00 handling fee PRODUCTS DAMAGED IN SHIPPING Magma ensures that all Products will be suitably packed marked and shipped in accordance with common carrier and other applicable requirements It is your responsibility to handle damage caused in shipping Therefore it is highly recommended that you do not sign the delivery receipt for your shipment until you have determined that it is free of shipping damage If you determine that the Product has been damaged in shipping you are responsible for filing a damage claim with the freight company ADVANCED REPLACEMENT SERVICE Magma offers an Advanced Replacement Service primarily intended to address severe problems encountered in a system within the first 60 days after shipment Under the terms of this service Magma will expedite the shipment of a replacement product prior to receiving the defective product Advanced replacements are available by providing a VISA MasterCard or American Express card which will be charged the list price of the replace ment product and associated shipping costs The cost for this service is ranges from 25 to 100 plus a 25 restocking fee Credit for the purchase price of the original product will be issued 7 10
16. urchase of the particular Magma product to which it relates An extended warranty cannot be purchased at a later time If you opt for the extended warranty plan the total warranty period on your Magma product will be 2 years from the date of shipment For questions contact Magma at 858 530 2511 or visit us on the web at www magma com
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