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H-8308p - Datamax

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1. Delete 1 Select Organize 2 Using the scroll arrows highlight the appropriate file 3 Select the green Accept button to continue 4 Select Delete Rename 1 Select Organize 2 Using the scroll arrows highlight the appropriate file 3 Select the green Accept button to continue 4 Select Rename 5 Confirm your selection by selecting the green Accept button 6 Using the alpha numeric keypad enter a new name for the selected file 7 Select the green Accept button to continue b Media The Media utility allows the user to copy delete and rename media configuration files It also provides access to setup files stored internally or on a mass storage device connected to the USB host The user can also save the current media configuration setup Media configuration files that are stored on a mass storage device must be placed in a directory called user_media at the root top level of the storage device e g E user_media Note Media names cannot contain a space character 56 The settings include the following e Media ID e Ribbon ID e Paper Sensor Type e Ribbon Mode e Heat e Heat Balance e Rewinder Tension e Auto Tension e Print Speed Organize To copy delete or rename a file to or from a mass storage device connected to the USB host perform the following steps Copy 1 Select Organize 2 Using the scroll arrows highlight the appropriate media configuration file 3 Sele
2. If the driver was downloaded from our website simply double click the downloaded exe file to launch the installation 2 Check the Install printer drivers radio button then click Next and follow the on screen instructions to install the driver 3 When prompted select your printer from the list i e Datamax O Neil H 8308p Continue to follow the on screen instructions to install the driver 22 Welcome to the Seagull Driver Wizar Thin wilted hes you ral ated rence Getter Wheat weed you thie bo dot irate printer drivers C Rere Frier ihri Seagull Dern Wian if Spechy Printer Model Tha nanaihua ee ee piti ee I mportant Notes The Windows driver functions the same as any other Windows printer While built in help files provide information on all settings there are some important setting parameters that should be observed for trouble free printing Page Setup Tab Stock It is important that the Stock setting matches the size of the label you are using If you cannot find a match for your label click New and enter the dimensions of your label 2 x amp Printing Preferences Page Setup Graphics Stock Options About Portrait C Landscape Portrait 180 Landscape 180 Preset Nae lt Curent Settings gt Manage Advanced Options Mirror Image Negative 1998 2009 Seagull Scientific Inc Authors of the Barl ender lab
3. Rename 1 Select Organize 2 Using the scroll arrows highlight the appropriate user setup file 3 Select the green Accept button to continue 4 Select Rename 5 To confirm select the green Accept button 6 Using the alpha numeric keypad type a name in the entry field 7 Select the green Accept button to confirm 59 Load The Load utility allows the printer settings to be changed to a previously saved setup 1 Select Load 2 Using the scroll arrows highlight the appropriate user setup file 3 Select the green Accept button to continue 4 Select the green Accept button to confirm Save The Save utility allows the user to save the current printer settings internally 1 Select Save Setup 2 Using the alpha numeric keypad enter a name for the setup to be saved 3 Select the green Accept button 4 Select the green Accept button to confirm can be created using QTLinguist The language files created in qm format can be imported from the user languages directory at the root top level of the mass storage device Organize To copy delete or rename a printer language file to or from a mass storage device connected to the USB host perform the following steps Copy 1 Select Organize 2 Using the scroll arrows highlight the appropriate user language file 3 Select the green Accept button to continue 4 Select Copy 5 Select the green Accept button to confirm
4. 3 Using the alpha numeric keypad type the desired Ribbon ID 4 Select the green Accept button to confirm Note Media ID files use and equal sign to separate between paperlD and ribbonID i C Setups The User Setup utility allows for the user to copy delete and rename printer settings The user can also mm save the current setup and load a saved setup User setup files stored on a mass storage device must be placed in a directory called user configs at the root top level of the storage device e g E user_configs These settings include the ones listed in the Setting Report from the Info menu and exclude adjustments and calibration settings Note User Setups names cannot contain a space character User Setup files will not save adjustment fine adjustment values If transferred to another printer these values will have to manually set 58 Organize To copy delete or rename a printer configuration setup file to or from a mass storage device connected to the USB host perform the following steps Copy 1 Select Organize 2 Using the scroll arrows highlight the appropriate user setup file 3 Select the green Accept button to continue 4 Select Copy 5 Select the green Accept button to confirm Delete 1 Select Organize 2 Using the scroll arrows highlight the appropriate user setup file 3 Select the green Accept button to continue 4 Select Delete 5 Select the green Accept button to confirm
5. Delete 1 Select Organize 2 Using the scroll arrows highlight the appropriate user language file 3 Select the green Accept button to continue 4 Select Delete 5 Select the green Accept button to confirm 60 Rename q 1 Select Organize 2 Using the scroll arrows highlight the appropriate user language file 3 Select the green Accept button to continue 4 Select Rename 5 To confirm select the green Accept button 6 Using the alpha numeric keypad type a name in the entry field 7 Select the green Accept button to confirm Select The Select Languages utility allows the user to enable a different language that is installed in the printer 1 Select Select languages 2 Using the scroll arrows highlight the desired language file 3 Select the green Accept button to continue 4 To confirm select the green Accept button e Wallpaper The wallpaper utility enables the user to change the main screen background to another image The image must be a 72dpi JPEG and must be 320 pixels wide and 240 pixels high Note Some colors may cause the buttons to blend into the menu and reduce their contrast Note User images can contain graphic files such as wallpapers jpg format or printer logos and imported from the user images directory at the root top level of the mass storage device Organize To copy delete or rename a printer wallpaper file to or from a mass storage
6. GPIO Controls the application of labels Present Sensor Controls the on demand dispensing of labels Rewinder Controls the operation of the powered internal label rewinder I Cutter The following settings may be adjusted for printers with the cutter option installed Adjustments Options Cutter Mode Off Cut By Label Cut By Job Cut Count Cut Cut By Count Count Cut Rotation Adjust 10 to 10 o Note A positive value rotates the blade further Default GPIO The following settings may be adjusted for printers with the GPIO option installed Adjustments V LTE Ranges Default GPIO Mode Custom maaana Width 1 2000us Slew SlewSpeed 42 Adjustments V LTE Ranges Default I O Configuration Sig 1 2 Sig 3 4 Sig 5 6 Sig 7 8 Select Signal Sig 1 None Start of Print Start of Print Reprint Slew Pause Sig 2 None Reprint Start of Print Reprint Slew Pause Sig 3 None Slew Start of Print Reprint Slew Pause Sig 4 Start of Print Pause Reprint Slew Pause 43 Adjustments Values Sig 5 End of Print Data Ready Media Low Service Sig 6 End of Print Data Ready Media Low Service Sig 7 End of Print Data Ready Media Low Service Sig 8 End of Print Data Ready Media Low Service Sig 1 Low High Low Pulse Hi Pulse Sig 2 Low High Low Pulse Hi Pulse Sig 3 Low High Low Pulse Hi Pulse Sig 4 Low High L
7. do right by our customers datamax onell Copyright I nformation CG Triumvirate is a trademark of Agfa Corporation CG Times based upon Times New Roman under license from the Monotype Corporation Windows is a registered trademark of the Microsoft Corporation Ethernet is a registered trademark of Xerox Corporation All other brand and product names are trademarks service marks registered trademarks or registered service marks of their respective companies Limitation of Liability In no event shall Datamax O Neil be liable to the purchaser for any indirect special or consequential damages or lost profits arising out of or relating to Datamax O Neil s products or the performance or a breach thereof even if Datamax O Neil has been advised of the possibility thereof Datamax O Neil s liability if any to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total amounts paid to Datamax O Neil hereunder by the purchaser for a defective product In no event shall Datamax O Neil be liable to the purchaser for any damages resulting from or related to any failure or delay of Datamax O Neil in the delivery or installation of the computer hardware supplies or software or in the performance of any services Some states do not permit the exclusion of incidental or consequential damages and in those states the foregoing limitations may not apply The warranties here give you specific
8. Neil supplies may affect the print quality performance and life of the printer or its components For a current list of approved media please contact a Media Representative at 407 523 5650 Suggested direct thermal and thermal transfer applications are listed below Media and Ribbon Overview Print Print Image Datamax O Neil DTL HSM 10 12 Low Datamax O Neil DTL HSH 10 12 Low Ribbon Print Print Image Great Label TTL GPR Plus 10 12 Medium Medium Coated and uncoated paper tag Wax gt 10 BR stock some films and synthetics GPRPlus Coated and glossy paper tag Wax Resin i stock some films and synthetics PGR 8 NS LL Fig Synthetics and films Resin SDR 4 6 High High Given in inches per second Highly recommended for optimum quality at speeds above 10 IPS O 96 Appendix A Symbol Sets The following Symbol Sets are available from the Page Format section of the Advanced menu Number Symbol Sets Oo PEB lt eC O A Romans O o 2 Roman 9 3 0 00 ISOM o 4 SOND 5 0 SEA S o 6 SONS BISON Qi CPS Wingdings 97 Fonts The following Fonts are supported Font Escape Sequence lt ESC gt lt symset gt lt ESC gt s1p lt ptsize gt v0s3b4101T lt ESC gt lt symset gt lt ESC gt s1p lt ptsize gt v1s3b4101T lt ESC gt lt symset gt lt ESC gt s1p lt ptsize gt v0s0b4148T lt ESC gt lt symset gt lt ESC gt s1p lt ptsize gt v1s0b4148T lt ESC gt lt symset g
9. The rewinder may be full rewinder Rewinder Full Test the rewinder function Check for obstructions that hinder the The rewinder may be obstructed and turning rewinder from turning slowly Test the rewinder function The printhead may be unlatched Close ane alen ne piniga i mechanism Printhead Unlatched i Contact your technical support The printhead latch sensor may be faulty representative Remove the jam from the cutter The cutter may have a jam Test the cutter Clean the Cutter Home sensor Cutter Home sensor may be dirty Cutter Jammed Test the cutter 85 Symptom Causes Solutions The printhead too hot or is faulty Allow to cool or contact your technical support representative Printhead Hot Contact your technical support There may be a poor cable connection representative FPGA Hardware The main controller board may be faulty i Saale A software update has NV RAM Hardware The main controller board may be faulty Sakses Alleen SUPpoN Clean the debris from the sensor Adhesive dirt or remnants of a label may be covering the sensor Perform Calibrate Sensors calibration PAPER Sensor Blocked The main controller board may be faulty paan he elas support The Top of Form sensor failed the Calibrate Sensors calibration due to a faulty sensor The wrong Top of Form sensor side may have been selected and not able to read media characteristics The
10. dampened with isopropyl Rollers sooner if needed alcohol see Section 5 2 5 Varies according to the media type Isopropyl alcohol and if necessary Cleaning Cards or Cleaning Film see Direct thermal media after Section 5 2 1 each roll of media or as needed e Thermal transfer media after Printhead each roll of ribbon Ribbon Path Cotton swab or a cloth Components As needed based on a weekly visual dampened with isopropyl inspection alcohol see Section equipped models only 5 2 6 For optional equipment refer to the documentation that accompanied the item s Whichever interval comes first 74 5 2 1 Cleaning the Printhead A Never use a sharp hard or abrasive object on the printhead Warning If print quality declines symptoms can include unreadable bar codes or streaks through text and graphics the typical cause is debris buildup on the printhead which left unattended can lead to premature dot failure Depending upon the supplies and printing parameters used different cleaning methods are recommended J Streaks can indicate a dirty or faulty printhead rent ick In AE se areenat mina vimMin m I Proper cleaning is critical To maintain peak performance of the printer Datamax O Neil offers a complete line of cleaning products including pens cards films and swabs Visit our website at http www datamax oneil com to learn more Certified Datamax O Neil The worr
11. direction 1 Enter the appropriate value in the field 2 Upon exiting the Print Adjust panel either select the green Accept button or the red Reject button 4 3 11 User Labels y The user button allows for the usage of custom labels and custom printer configurations that are saved internally or saved to a memory stick inserted in the USB host User Labels Custom user labels that have been saved internally or in a mass storage device may be printed 1 Select User Labels 2 Select the file to be printed internally or USB hosted 3 Select the green Accept button 4 Select the Print button to print the label Note Further details are available in the Advanced section of the menu Please refer to the Advanced section of the manual for more information 37 User Setups Printer configurations that have been saved internally or on a mass storage device attached to the USB host may be accessed and implemented from this utility 1 Select User Setups 2 Select the internally hosted user setup file 3 Select the green Accept button Note Further details are available in the Advanced section of the menu Please refer to the Advanced section of the manual for more information 4 3 12 Advanced Settings The Advanced button provides access to the advanced settings of the printer These settings include the following e Page Defaults e Printer e Media e Comm communications e Adjustment
12. 2 2 1 Connecting the Power Cord With printer placed upon a firm and level surface connect the Power Cord as follows A Ensure that the Power Switch is turned OFF B Connect the Power Cord to the AC receptacle on the printer and then to a properly rated and grounded AC outlet 2 2 2 Connecting an Interface Cable The printer can be interfaced to a host device via the Ethernet USB or optional serial port Following power up or after inactivity interface port selection occurs automatically upon detection of valid data Bb e To change an active port immediately cycle the power OFF and ON Ethernet Connection The Ethernet interface supports several menu selectable modes Depending on the length the cable should be Category Type 3 or better USB Connection The USB interface connection may differ slightly depending upon the operating system and hardware configuration of the host computer Optional Serial Connection The serial interface supports RS 232C communications RS 232C cabling configurations via Standard a null modem cable 3 Setting up the Printer 3 1 Media Loading Load media according to its type and source after performing these prerequisites A Raise the cover B Rotate the Printhead Latch counterclockwise then raise the Printhead Assembly Printhead Assembly Printhead Latch C Slide the Media Guide outward Media Guide D Rotate the Media Guide upward E Proceed according to
13. Function Range Default Host Timeout 1 to 300 seconds Port Number 0 65535 9100 Host Name Any String Printer model number followed by the last 6 digits of the MAC address Ex p1115 208CB7 Hex Hex Transfer True False Reset Defaults The Reset Defaults function allows the user to reset the communications to the default settings To reset the communication settings to the factory default settings select one of the options and select the green Accept button to make the change e Ethernet e Wireless e 6 Se rial Adjustments N Adjustments are considered fine adjustments and should not be considered main settings Select from the following settings to change the values Adjustment Settings Ranges Default Vertical Adjust 100 to 100 Oo econraaist ow Reva Tersonadist Ow S A CEN Note Narrow labels may slip during backup if the head pressure is set too high 50 4 3 15 Tools Select from the following options to adjust the appropriate settings e Calibrate e Security e Maintenance e User Files e Date Time Calibrate The Calibrate settings include e Calibrate Sensors e Calibrate Paper e Calibrate Manually e Calibrate Display i a Calibrate Sensors Select Calibrate Sensors to automatically calibrate the printer without print media Calibration includes changes to the following settings e Head Pressure not applicable for the p1115 e Auto Load Sensor e Top of Form Sens
14. None for direct thermal printing Coated In for thermal transfer printing Coated Out for thermal transfer printing Tab to the next screen and enter values for Heat and Heat Balance Tab to the next screen and enter values for Rewinder Tension Tab to the next screen and enter a value for Ribbon Low Diameter oe DE GR Select the Home button and select the green Accept button to confirm the settings 3 4 4 Load a Saved Media File For media and ribbon settings that are frequently used media setup files can be saved to the printer s internal memory for easy access For more information on saving the user setup files refer to the section titled Setups from the Tools gt User Files menu section To select an internally saved media setup file perform the following steps 1 Select Menu gt Basic gt Media gt User Media 2 Using the up and down arrows select the appropriate Internal Media Setup File 3 Select the green Accept button and confirm the settings 21 3 5 Print Driver Installation The Windows driver is located on the Accessories CD ROM included with the printer For the latest version please visit our web site at http www datamax oneil com Installing the Windows Driver 1 Place the Accessories CD ROM included with the printer into the computers CD ROM drive Once the CD ROM starts select your printer model then Install Driver from the menu Follow the instructions on the screen to install
15. Start button to begin the test Test GPIO The Test GPIO function allows the user to test a connected applicator Selections Values Ranges Default Enable Wrap Around Enabled Disabled Disabled I O Configuration Sig 1 2 Input Input Output D oooO ooo 66 Selections Values Ranges Default Sig 5 6 Input Output Output Sig 7 8 Input Output Output Select Test Write Mode Write Mode Read Mode Pulse Mode Write Mode Enter the appropriate settings and select the green Start button Write Mode Values Ranges Default C a ENE HEE er Sig 5 Sig 6 Sig 7 Sig 8 Read Mode Enter the appropriate settings and select the green Start button Read Mode Values Default 67 Read Mode Values Default Sig 3 Sig 4 Sig 5 68 Pulse Mode Enter the appropriate settings and select the green Start button Read Mode Values Ranges Default a dO M y a se we ER EEEEEEEER 4 Sig 6 a Sig 7 0 1 a ee ee ER Sig 8 0 1 BE ee EEN 69 70 Operating Adjusting and 5 Maintaining the Printer 5 1 Printhead Assembly Adjustments Printhead Assembly Adjustments permit the mechanical compensation sometimes needed to maintain print quality across the wide range of media types and sizes The applicability and adjustment methods for the printhead are described below 5 1 1 Leveling Cam Adjustment Whenever using narrow media sizes that are less than the width of the printhead
16. adjust the Leveling Cam for even pressure distribution Bb If changing media sizes readjust the Leveling Cam Printhead Leveling Cam 71 Adjust the Printhead Leveling Cam as follows A With media loaded download your label format or use a Test Label format then begin printing a small batch of labels B While observing the printed output rotate the Leveling Cam counter clockwise until the image fades across the label as shown in Example 1 below C While observing the printed output rotate the Leveling Cam clockwise until the image is complete with even contrast as shown in Example 2 below KINN WMT oF ApH WH be n EbOe Odee Gat bhi iKLIMmNin Te AERCEOAE IGG Aan A 10pt AaBbCcDdEeF KEgHhliJik 10pt AabbCcbdeeF gHhlidjkkLiMm i SAMPLE ee eee and sete tees tone ___ n Example 1 Too much adjustment Example 2 Correct adjustment Under adjustment of the Leveling Cam can cause problems that include ribbon wrinkling label tracking and excessive platen and printhead wear 72 5 1 2 Printhead Pressure Adjustment Printhead Pressure Adjustment should only be performed after attempting to improve print quality through the use of other print quality controls Printhead Pressure Adjustment Screws A With media loaded download your label format or use a Test Label format then begin printing a small batch of labels B While observing the printed output t
17. alpha numeric keypad type a name in the entry field 7 Select the green Accept button to confirm 63 Select dry The Select Font utility allows the user to change the font that is installed in the printer 1 Select Select font 2 Using the scroll arrows highlight the desired font file 3 Select the green Accept button to continue 4 Toconfirm select the green Accept button Date Time To set the date and time select the Date Time button from the Tools menu vu If the message Network Time Protocol Enabled appears select the green Accept button To adjust the settings select the following buttons and input the appropriate information e Month e Day e Year e Hour e Minutes e AM PM Note Upon exit the user can enable the displaying of the date and time on the main screen a 4 3 16 Language Select from the localization settings and display units Language Files e English e Other Loaded Languages Display Units e Imperial e Metric 64 Display Font e Standard e CJKT necessary for Asian languages Once the unit has been chosen select the green Accept button to continue and then select the next green Accept button to confirm 4 3 17 Test The following options are available from the Test menu e Test labels e Diagnostics e Test Options e Test Applicator Test Labels The Test Labels feature allows the user to select and print
18. legal rights and you may have other legal rights which vary from state to state Firmware Software Agreement The enclosed Firmware Software resident in the Printer is owned by Licensor or its Suppliers and is licensed for used only on a single printer in the user s Trade or Business The User agrees not to and not to authorize or permit any other person or party to duplicate or copy the Firmware or the information contained in the non volatile or programmable memory The firmware Software is protected by applicable copyright laws and Licensor retains all rights not expressly granted In no event will Licensor or its suppliers be liable for any damages or loss including direct incidental economic special or consequential damages arising out of the use or inability to use the Firmware Software Information in this document is subject to change without notice and does not represent a commitment on the part of Datamax O Neil Corporation No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of Datamax O Neil Corporation All rights reserved Copyright 2014 Datamax O Nell Part Number 88 2368 01 Revision A Agency Compliance and Approvals UL60950 1 2007 2nd Edition information Technology Equipment C ra mig CSA C22 2 No 60950 1 07 2nd Edition Iste C 4 The manufacturer declares under sole r
19. not over tighten the screw s 82 G Using a Cotton Swab moistened not soaked with isopropyl alcohol clean the printhead then allow it to dry Printhead Assembly Cotton Swab Printhead Latch H If removed reinstall ribbon Lower and lock the Printhead Assembly Plug in the printer and turn ON the Power Switch 83 84 6 Troubleshooting 6 1 Problem Resolution The following chart provides basic troubleshooting steps for diagnosing problems with the printer If the symptoms remain after troubleshooting contact your technical support representative Warning Do not open the right side panel that covers the internal electronic components Due to the high voltage and the sensitivity of the components opening the panel can lead to injury and may void the manufacturer s warranty Symptom Causes s Solutions Redesign the label using another method Print media settings may not match the Use a different communications System Error installed media and ribbon channel Contact your Technical Support representative The ribbon diameter may be too low to Conme nni Install a new ribbon Out of Ribbon P 2 A fault may have occurred with the ribbon Ensure the latest software has been controller hardware or software installed Out of Paper correctly Perform Calibrate Sensors Ensure the cutter is properly installed Cutter hardware has failed Test the cutter Remove the media from the
20. option 3mm hex head wrench 1 5mm hex head wrench Magnifying lens Barcode verifier and grading system Printhead cleaning card Printhead cleaning pen Preliminary Instructions 1 Ensure the latest software has been loaded 2 Load the media and ribbon according to the instructions in the Setup section Note Verify that the ribbon is tightly wound on the supply roll with no wrinkles Note Verify that the paper is properly exiting the printer 3 Specify the appropriate media and ribbon in the menu 4 Print a Quality Label from the Test menu 5 Examine the print quality Note Some imperfections can be caused by a contaminated printhead Clean the printhead and reprint the label Symptom Possible Solutions Verify the proper media and ribbon are being used No Print or Poor Print Quality Verify the printhead connections are fully seated Adjust the ribbon cam and ribbon shield to add tension to the light print side Light Print on One Side Verify the printhead connections are fully seated Replace the printhead Contact your technical support representative Clean the printhead and platen roller with factory approved cleaning supplies Print Quality Defect Verify there are no ribbon folds or wrinkles under the printhead Replace the printhead if there is a missing dot Printhead is at the end of life and should be replaced Print Quality gets worse over time Contact your technical support represent
21. test labels 1 Select the appropriate test label from the menu using the up and down arrows Note You may also select the label name to move to the next one in the list 2 Select the number of labels to be printed using the Select Count option 3 Select the printer icon in the taskbar to print the test label Selections V LTE Ranges Default Select Test Label Quality Label 10 Quality Label Block Pattern 20 Block Pattern Select Count 1 to 9999 Select the printer icon in the taskbar to begin printing the test label s entered into the Select Count field Diagnostics To enter the Diagnostics panel select the Diagnostics button from the Test menu a Sensor Readings The Sensor Readings function allows the user to view the values of various printer sensors The Sensor Readings menu has four 4 tabs that can be navigated by selecting the next and previous buttons in the taskbar 65 b General Select General to enable or disable the appropriate settings e Page Format Shading Used for diagnosing label format issues enabling this options puts a shade over white areas of the image on a label Test Options The Test Options function of the Diagnostics menu allows the user to test the options currently installed on the printer Select Test Options and navigate through the tabbed interface to select the option to be Test Options Values Ranges Default HE Once the selections have been made select the
22. 0 115200 BPS 19200 38400 57600 115200 Databits 7 Stopbits 1 Bo Parity None Even e Protocol None To return to the default settings select General gt Reset Defaults gt Serial 48 Select from the following to change the General communications settings K Services ware The following services may be enabled or disabled e Enable Network Time Protocol e Enable Webpages e Enable SSH SSH 2 is supported e Enable SNMP e SNMP Trap IP e Enable LPD To print using the LPD service connect from a host using the LPR port and the queue name Ip Services Default Enable Network Time Protocol Disabled Enable Webpages Enabled Enable SSH Webpages provide a printer configuration interface for the user Users can view the printer status set printer parameters print test labels and perform simple actions like printer calibration and setting defaults To access the printer Webpages from a computer where the printer has been installed type the printer s IP address into the Web browser URL field Note The printer must be connected to the Ethernet To find the IP address select Info gt Network Report and record the value for Ethernet IP Note The following Web browsers are supported e Internet Explorer version 8 and higher e Firefox version 13 and higher e Google Chrome version 23 and higher 49 Host Settings Select from the following to change the Host Settings
23. Congratulations on your purchase of the H Class H 8308p printer hereafter referred to as the printer This manual provides information regarding printer setup operation and care To print label formats refer to the instructions provided with your labeling software or if you wish to write custom programs a copy of the pw Series Programmer s Manual can be found on the Accessories CD ROM and at our web site at http www datamax oneil com As detailed below available standard and optional features can meet all of your labeling requirements 1 1 1 Standard Features Depending upon the model and type the printer offers the following standard features Feature conte OOO DRAM Memory w oo a Ethernet LAN Fault Handling with Reprint Flash Memory MB Touchscreen Graphics Display Host Accessible Memory IntelliSEAQ Printhead Internal Test amp Configuration Labels Label Retract Control after Print Media Counters Media Tear Bar Option Hardware Auto Detection Scalable Font Engine Serial RS 232 Interface Text Bar Code Graphics and Image Printing Time and Date Battery Backup Time Stamping USB device Interface Version 2 0 1 1 2 Optional Features The following optional features are offered for the printer Wireless Ethernet A WiFi Ethernet card with many features including 802 116 WiFi LAN standards based technology Integrated module with radio baseband MAC and application processors Buil
24. are not caused by media mismatches but can be caused by a poor label format 88 Warning Messages The following messages may be displayed Warnings Description Unidentified printhead installed 89 90 7 Specifications 7 1 General This section identifies shared parameters and features of the printer models Communications Interface Types Serial Data Rates RS 232 Handshaking Parity Stop Bits Data Bits Electrical AC Input Voltage Range Power Consumption Power Supply Printhead Protection USB Serial RS 232 DB 9 and Ethernet 9600 to 115 000 bits per second Xon Xoff CTS DTR Even Odd or None 1 or 2 7 or 8 90 132 VAC and 180 264 VAC 47 63 Hz Typical operating 150 Watts Standby 21 Watts Auto ranging switching type Thermistor protected to temporarily halt printing upon high temperature detection then resume after cool down 91 Environmental Operating Temperature Range Storage Temperature Humidity Range Dust Electromagnetic Radiation 7 2 Specifications 32 to 100 F 0 to 38 C 0 F 140 F 17 C to 60 C 10 95 non condensing Non conducting non corrosive Moderate RF fields can be tolerated This section identifies unique parameters and features of the printer Mechanical Height 16 4 inches 415 3 mm Width 17 inches 432 8 mm Depth 19 3 inches 489 mm Weight 59 pounds 26 8 kg Electrical Display Gra
25. ative 87 Symptom PossibleSolutions Incomplete horizontal lines requires an increase in the sharpness setting and or more tension applied to the lighter print side of the ribbon shield For higher grade barcodes lighten the print by reducing the darkness setting Diminished print quality on the Quality i HE Label For white specks inside dark boxes increase the darkness setting and clean the printhead and platen roller If the small font is not readable increase the darkness setting When dithering increments are not equal adjust the darkness setting If graphics are not displayed properly adjust the sharpness setting i sddey barccde anelse ner Examine the media adjustment levers and ensure there is a q y 8mm to 1 5mm gap between the levers and the media Image size is out of the print area off the Turn off print truncation side or top or truncated from the next label Ensure the image width is the same as the print width 6 3 Error and Warning Messages The printer displays messages when the possibility of a problem or an actual fault occurs Depending upon the displayed message find the possible action or solution in the tables below Error Messages The following messages may be displayed Errors Description Top of form sensor blocked or hardware fault Could not calibrate media Could not find a gap or mark GPIO HARDWARE GPIO hardware fault MOTOR HOT Motor is critically hot Note System errors
26. characteristics of the media may not Set the paper mode to continuous be sensed by the printer Ex gap notch mark Install different media Contact your technical support representative Ensure the Top of Form has been set correctly Paper Calibration Ensure the Top of Form has been set correctly The gap or mark was not found Install different media Check the print mechanism fora paper The label image size exceeded the jam No Top ol Form Found seximumof 99 inches Calibrate the printer for the media being used Clean the debris from the sensors There may be dirt or debris obstructing the Top of Form sensor Perform Calibrate Sensors calibration There may be a poor connection to the Contact your technical support GPIO Hardware S2 Ogie Poar a support The GPIO logic board may be faulty representative There may be a poor connection Perform the Present Sensor test hk lee sensor mede ey de Perform the Present Sensor test The Ribbon Version may need to be Ensure the latest software has been Present Sensor upgraded installed Hardware Contact your technical support There may be a poor connection representative The Ribbon Controller module may be Contact your technical support faulty representative 86 6 2 Troubleshooting Print Quality Tools Datamax O Neil approved media Datamax O Neil approved matching ribbon for printers with the thermal transfer
27. ct the green Accept button to continue 4 Select Copy 5 Select the green Accept button to confirm Delete 1 Select Organize 2 Using the scroll arrows highlight the appropriate media configuration file 3 Select the green Accept button to continue 4 Select Delete 5 Select the green Accept button to confirm 57 Rename 1 Select Organize 2 Using the scroll arrows highlight the appropriate media configuration file 3 Select the green Accept button to continue 4 Select Rename 5 Using the alpha numeric keypad enter a new name for the selected file 6 Select the green Accept button to confirm Load The Load utility allows the user to change the media configuration settings to a setup that was previously saved internally or to a mass storage device 1 Select Load 2 Using the scroll arrows highlight the appropriate media setup file 3 Select the green Accept button 4 Select the green Accept button to confirm Save Media Settings The Media Setup utility allows the user to save the current media configuration settings internally 1 Select Media Setup 2 Select the green Accept button 3 Using the alpha numeric keypad type a name for the setup file 4 Select the green Accept button to confirm Save Media I Ds The Media Setup utility allows the user to save current media ID settings internally 1 Select Media ID 2 Using the alpha numeric keypad type the desired Paper ID
28. device connected to the USB host perform the following steps 61 Copy 1 Select Organize Using the scroll arrows highlight the appropriate user wallpaper file 3 Select the green Accept button to continue 4 Select Copy 5 Select the green Accept button to confirm Delete 1 Select Organize 2 Using the scroll arrows highlight the appropriate user wallpaper file 3 Select the green Accept button to continue 4 Select Delete 5 Select the green Accept button to confirm Rename 1 Select Organize 2 Using the scroll arrows highlight the appropriate user wallpaper file 3 Select the green Accept button to continue 4 Select Rename 5 To confirm select the green Accept button 6 Using the alpha numeric keypad type a name in the entry field 7 Select the green Accept button to confirm Select The Select Wallpaper utility allows the user to change the wallpaper background that has been previously installed in the printer 1 Select Select wallpaper 2 Using the scroll arrows highlight the desired wallpaper file 3 Select the green Accept button to continue 4 Toconfirm select the green Accept button f Fonts The Fonts utility enables the user to change the fonts being used in the printer Note It is the user s responsibility to obtain the appropriate licenses for downloaded or imported fonts Note Typeface ID is shown in the file name after the font name and I
29. e printer status area displays the state of the printer These states include the following e Ready The printer is idle and ready to accept internal or external commands e Busy Appears when printing or feeding paper e Fault The printer has paused due to a fault condition e Warning The printer has paused due to a warning indicator e Cooling Down The printer has paused while it is cooling down e Waiting The printer is blocked by the optional Applicator or Present Sensor e Configuration The printer is connected to the Configuration Utility e Canceling The printer is currently canceling a print job 26 Operator Action Area Information about the current printer action will be displayed in this area For example Printing 1 of 3 might be displayed when printing the first of three labels for a print job Date Time The time and date may be toggled on by pressing the upper right corner of the display After pressing the blank area the current date and time will be displayed on the screen Once the home button is pressed a screen will appear asking the user if the date and time will be displayed Select the green Accept button to display the time or the red Reject button to cancel Fault I nformation Area Warnings and faults will be displayed in this area Once the fault has been corrected the message will disappear Connected Devices The symbol for devices connected to the USB host will be presented in this ar
30. e that the material enters the printer with the black marks facing down a F i r F rice a a i iat fi wt amp a C s amp amp amp st t amp amp amp amp Rear Media Loading Slot Bottom Media Rewind Hub Loading Slot Optional B Route the media into the printer through the Rear Media Loading Slot or Bottom Media Loading Slot and if equipped over the Rewind Hub C Route the media under the Media Guide Extrusion then out of the printer as shown in the previous section D Rotate the Media Guide into the DOWN position and then slide the guide inward until it rests lightly against the edge of the media as shown in the previous section 13 E If loading media for the first time or when switching media types widths or configurations position the Media Sensor as detailed in Section 3 2 otherwise go to Step F Bb If loading thermal transfer media also load ribbon see Section 3 3 Printhead Assembly Printhead Latch F Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise G Close the cover With READY displayed press the FEED Key until at least one gap or mark advances AI If your media is less than the width of the printhead adjust the Leveling Cam see Section 5 1 1 14 3 2 Media Sensor Adjustment Position the Media Sensor for proper label detection A 7 Raise the Printhead Assembl
31. ea Mode I ndicators The printer will display modes that have been activated If options have been installed but not enabled they will not appear in this area of the display Information Button By selecting the information button from the task bar the following information can be accessed Select the Print button in the taskbar to print the information Not all of the information listed below is available for every printer e System Info e Settings Report e Network Report e Extended Status e Serial Report e GPIO Report e Fonts Report Note Selecting the up or down arrow will display additional information 27 4 3 Menu Functions e 4 3 1 System Information NER ey The following will be displayed upon selection of the System Info button e Printer Model e Printhead Model e Firmware Version e FPGA Version e Boot Version e Board ID e RAM Size e Flash Size e Printer Key e Absolute Counter e Printhead Counter e Setup File e Paper e Ribbon e Detected Options 4 3 2 Settings Report The settings report provides information on the printer settings Media Settings e Paper Sensor Type e Ribbon Mode e Heat e Heat Balance e Rewinder Tension e Ribbon Low Diameter e Gap Mark Offset e Gap Mark Noise 28 Printer Settings Cutter Mode Cut by Count Rewinder Mode Present Sensor Print Speed Feed Speed Reverse Speed Present Distance Paper Out Warning Reprint on Error Present Timeo
32. ed in Continuous paper mode eliminates simulated gap between labels In this mode vertical adjustment can be used to control the skip space size for different TOF types Note Print Truncation takes precedence over Print on Gap 39 Printer The following settings may be adjusted Presentation Auto Speeds Alarms Options Set Defaults a Presentation The following settings can be adjusted Presentation Values Ranges Default Pause Mode Enable Disable ae Present Distance Note To manually change the Present Distance settings select the Auto button to the left of the value field and follow the instructions to enter and save the changes Selection Auto Option Detect Enable Disable Auto Present Distance Enable Disable Auto Tension Enable Disable Auto Speed Adjust Enable Disable Values Default Enable 40 c Speeds The following settings may be adjusted e Print Speed e Feed Speed e Reverse Speed Speed Settings Speed Range IPS Print Speed n 0 max speed model dependent Increments of 0 5 Feed Speed 2 0 max speed model dependent Increments of 0 5 or Auto Reverse Speed 2 0 max speed model dependent Increments of 0 5 or Auto d Alarms The following alarm settings may be adjusted Adjustments Options Default Paper Out Warning True True False Reprint on Error 41 Cutter Controls the cutting action of the media
33. eded Plug in and turn ON the printer Run a few sample labels and examine them If streaking is still present use the Cleaning Film Procedure below otherwise this completes cleaning Cleaning Film Procedure for users of thermal transfer media and resin ribbon when printing with a Heat Value of 22 or higher or when other methods prove unsuccessful A Raise the cover then raise the Printhead Assembly and wait briefly for the printhead to cool Remove media and ribbon then place a sheet of Cleaning Film under the printhead Part number 70 2087 01 for 4 inch film 70 2087 02 for 6 inch film and 70 2087 03 for 8 inch film Close and lock the Printhead Latch and disengage the Leveling Cam Close the cover then navigate to Menu gt Tools gt Maintenance gt Cleaning Then select Clean Now After the cleaning film has been run through the printer turn OFF the Power Switch and unplug the printer Open the cover then raise the Printhead Assembly and wait briefly for the printhead to cool Using a cotton swab moistened not soaked with isopropyl alcohol clean the printhead then allow it to dry Reinstall media and ribbon if needed Plug in and turn ON the printer Run a few sample labels and examine them If streaking is still present the printhead may need to be replaced see Section 5 3 76 5 2 2 Cleaning the Fan Filter On equipped models a Fan Filter keeps dust and debris from entering the printer To assure co
34. eft and right arrow buttons are provided at the bottom right of the screen to navigate tabbed menus Select the right arrow to advance to the next tab or the left arrow to return to the previous tab Scrolling Some menu screens allow for scrolling Select the appropriate up or down arrow Changing Values Numeric values can be entered or changed by selecting the field and entering the values using the numeric keypad They can also be increased or decreased using the subsequent plus or minus buttons Other menu options are changed by pressing the button until the appropriate selection appears Page Return Button The Page Return button allows the user to return to the last setup screen that was exited after selecting the Home button 25 4 2 1 Three Button Panel The printer may be placed in 3 button security mode which restricts the operator from changing any settings or printing test labels An administrator can access the printer menu by pressing on the Model ID in the taskbar and entering the appropriate security password Once the password has been entered and accepted the user will be allowed access to the full home screen To return the menu to the 3 button security mode select the Model ID again 4 2 2 Home Screen The home screen presents several options to the user Printer Status Operator Action Area Area Connected Devices and Mode Indicators Model ID Buttons Printer Status Th
35. el software Cancel Apply Help Options Tab Print Speed amp Printhead Temperature These two settings will have the greatest effect on print quality Some label stocks will require more heat and slower print speeds to generate a quality image Printing Preferences i 2 Page Setup Graphics Stock Options About Feed 4 00 m sec Sg glew 4 00 in sec Y Print Head Temperature T Send with job Backup 2 00 nsec Graphics Options Encoding Auto r Cancel Apply Help The Windows application software used to create the label format will likely have a Page Setup screen This will also need to match the size of the label you are using 23 24 4 Using the Control Panel 4 1 Menu Overview The printer is designed with a touchscreen display Functions can be enabled and disabled and settings can be changed through the on screen menu Press the buttons on the screen with the light touch of a finger Caution Do not touch the screen with excessive force or by using sharp objects Doing so will damage the touchscreen and may void the manufacturer s warranty 4 2 Layout of the Display fm ce 7 Un E m The menu screens have buttons for advancing or returning to screens Back Button The Back button provides the user with the option to return to a previous menu screen Home Button Selecting the Home button sends the user to the main screen Tabbed Browsing Blue l
36. elect the Ribbon Mode button until the correct option appears The options are as follows None Coated In CSI Coated Out CSO Note For more information refer to the section Top of Form Sensor Note CSI ribbon shiny side facing outward should be installed where the ribbon unwinds in a counter clockwise direction CSO ribbon dull side facing outward should be installed where the ribbon unwinds in a clockwise direction If these settings do not match the ribbon type being used the ribbon supply hub will turn in the wrong direction 20 3 4 3 Setting the Media and Ribbon Parameters Manually Advanced There are times when all print parameters must be set manually This can happen when a new or specialized media or ribbon is being used This advanced procedure will use the Custom Manual utility Note Some values may be grayed out meaning they are automatically set by default or not available for the particular printer model To change these values select the Auto button next to the value field and then select the green Accept button to confirm your choice to change to manual mode Note Please see the Menu section for more information 1 Select Menu gt Advanced gt Media 2 Select the Paper Sensor Type field until the correct paper type appears The options are as follows Gap Mark on Bottom Notch Continuous 3 Select the Ribbon Mode field until the correct option appears The options are as follows
37. emory devices for storing graphics label formats fonts and firmware and that allow USB keyboard connections for direct data input applications Thermal Transfer A hub assembly that allows printing with ribbon for exceptional image clarity and durability as compared to most direct thermal media types Option Installation The table below lists the experience needed to install the options described above For more information contact your dealer or Datamax O Nell p Option Recommended Installer Getting Started 2 2 1 Unpacking The printer has been carefully packaged to prevent transit damage Inspect the container for damage and if evident notify the shipping company before acceptance After removing the packaging check the contents of the shipment The following items are included Printer Power Cord Quick Start Guide Accessories CD ROM Warranty Card Any special or additionally purchased items h7 Save the carton and packing material for future use 2 1 1 Additional Requirements Other items can also be needed for operation An interface cable see Section 2 2 2 Applicable media see Section 7 3 and Applicable software consult the Accessories CD ROM your dealer or Datamax O Nell 2 2 Installation The printer features an auto ranging power supply and several different interface types for easy installation Ensure that the Power Switch is OFF when making printer connections
38. ently selected paper type and sensor side as well These values are typically set when auto calibration is performed using the Calibrate Paper utility The capture feature allows the user to lift the printhead and using the LED as a guide place the paper under the sensor and capture the value Then moving the gap media backing or mark under the sensor the value can be captured Note Performing Calibrate Paper will overwrite the threshold values Select Calibrate Manually to change the following settings e Top of Form Gain e Paper Threshold e Gap Mark Threshold Adjustment Settings Ranges TOF Gain 1 to 31 Paper Threshold 0 to 255 Gap Mark Threshold 0 to 255 a Calibrate Display y Select Calibrate Display and then select either the green Accept button to continue or the red Reject button Upon selecting to continue follow the on screen directions to properly calibrate the touchscreen display If the touchscreen display becomes unusable the printer can be calibrated during power up as well To calibrate during power up perform the following procedure beginning with the printer powered off 1 Press and hold the Reset button on the back of the printer 2 Toggle the power switch to power on the printer 3 Continue to hold the Reset button for ten 10 seconds 4 Follow the on screen instructions to calibrate the display Note Allow a few minutes for power up to complete 52 Security The security
39. er AEAEE 25 4 21 Three B tton PANG 2cahssrsccrdenssceccacacsneaedeveratesiddveaasiubenecideerngsaast 26 2 HOMES CFCC asus sieteoshe sive ecu eye eaue seed sualens cerdauewehesvensbencadevane ales 26 4 3 Mend FUNCOMS cesan ence AEE E 28 4 3 System INOrMatl ON eare enne e a A a 28 4 32 SCUUIMOS RER ORE rir a E eee 28 43 35 NEWOFK RED OR oe insert E N E An 31 45 4 Extended StatUS are or ra e aE 31 AO SENARE PO recne enr rr RETA 31 A36 GPO RODOR asrar nE e EEA E 32 A3 FONG REDOT rea e E E ES 32 43o Feed BUOM s iccerirceceniGoms harer arrene eee 32 A39 Menu BUTTON itaca a a Oaa hebr 33 43 10 BASIC SENGS eie a E Ar dale 33 Al User Labels mirerien a A E TA 37 7 3 AZ AVonced SENNO viv si cnansceviqeaieaabeudaessebexvedasnaimeesegunieousamnaeduns 38 4 3 03 Media SENOS merran tirno dctuacateea aide dooms se ere 46 4 L COMMUNICA ONS Ha area nay AE eea A eaaa 47 ASD OOS ities REE a tee bead seals uate E lene Need 51 A210 Language serors i sot Asea ley ante aa ae 64 ASM VOSU car cover EET E A RA 65 5 Operating Adjusting and Maintaining the Printer ssseeeseees 71 5 1 Printhead Assembly Adjustments cece cece sees tees eeeeeeeeeeeeeneeeeeteeas 71 SLI Leveling Cam AG UStMECNE oceanerne denne DIR KEE KRAGE ENG 71 5 1 2 Printhead Pressure ACjJUStMENL cece ccc ce sees tees eeeeeeeeeeseeenes 73 5 2 MaInTeN ANC ticited se suigs ie EMNE ENES ERE REE NE cutie ns al deeeuase ieee bias iian avast 74 5 2 1 Clea
40. er odometer select the Reset User button User Files The User Files utility allows the user to access files that are saved internally or saved to a mass storage device i a Labels Labels can be saved either internally or to a mass storage device These labels can also be printed from this utility Labels stored on a mass storage device must be placed in a directory called user labels at the root top level of the storage device e g E user_labels Note Label names cannot contain a space character Print The user can print label files that have been saved internally or saved to a mass storage device attached to the USB host 1 Select Print 2 Using the scroll arrows highlight the file to be printed Note The first tab displayed in the interface reveals the files that have been saved internally Tab 2 displays the available files from the attached mass storage device 3 Select the green Accept button 4 Select the printer icon in the taskbar 55 Organize User labels may be copied from a mass storage device to the internal memory or from the internal memory to a mass storage device They may also be deleted or renamed from this utility Copy 1 Select Organize 2 Using the scroll arrows highlight the appropriate file 3 Select the green Accept button to continue 4 Select Copy 5 Select the green accept button to copy the files between internal storage and the USB mass storage device
41. esponsibility that this product conforms to the following standards or other normative documents EMC 2004 108 EC EN 55022 2006 A1 2007 Class A EN 50024 1998 A1 2001 A2 2003 Safety This product complies with IEC 60950 1 2nd Edition 2007 03 27 ROHS 2002 95 EC LVD 2006 95 EC FCC This device complies with FCC CFR 47 Part 15 Class A Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions in this manual it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense Important Safety I nstructions The exclamation point within an equilateral triangle is intended to alert you to the presence of important operating and maintenance instructions Warning This unit has been carefully designed to provide years of safe reliable performance As with all electrical equipment however there are some basic precautions that you should follow to avoid personal injury or printer damage e Before usi
42. et Mask If DHCP is disabled enter the appropriate 0 0 0 0 value If DHCP is disabled enter the appropriate 0 0 0 0 value Once the data has been entered select the Home button and then select the green Accept button to save the changes which will require a printer reboot If necessary the user may return to the default settings by selecting General gt Reset Defaults gt Ethernet b Wireless The following wireless settings may be set for printers with the wireless option installed Functions Values Actions Default Wireless Enable Enabled Enabled Disabled SSID a Enter the appropriate SSID value 0 0 0 0 Wireless DHCP Enabled Enabled Disabled IP Address a Enter the appropriate value 0 0 0 0 0 0 0 0 Subnet Mask Enter the appropriate value ha 47 Functions Values Actions Default i ae Password Se Enter the appropriate value Show Password Enabled Disabled Disabled To return to the default settings select General gt Reset Defaults gt Wireless c Serial The following tabbed option settings may be adjusted for printers with the Serial Interface option installed e Baud Rate Sets the serial communications rate in bits per second e Data Bits Sets the word length e Stop Bits Sets the number of stop bits e Parity Sets the word parity e Protocol Sets the serial communications handshaking mechanism software hardware or none Functions V LTE Ranges Default Baud Rate 960
43. g the up and down arrows select the appropriate Paper ID Note No Media IDs are provided by the factory To select the Ribbon ID navigate to tab 2 and use the scroll arrows to highlight and select the appropriate Ribbon ID Select the Home button After selecting the Home button select the green Accept button to again confirm your selection or the red Reject button to cancel the changes Note Although using media and ribbon IDs usually produce very good results minor adjustments may be required Refer to the section titled Adjusting Media and Ribbon Settings 3 4 2 Selecting Media and Ribbon Types If media and ribbon IDs are not known the media and ribbon types may be selected manually 1 Select Menu gt Basic gt Media gt Select Type 2 Using the up and down arrows select your paper type Note If the paper type is not known either select Coated Direct Thermal for direct thermal printing or select Coated Thermal Transfer for printing with a ribbon 3 Tab to the Ribbon screen 4 Using the up and down arrow select your ribbon type Note If the ribbon type is not known select Wax to start This selection can always be changed if required 5 Tab to the Settings screen 19 6 Select the Paper Sensor Type button until your paper type appears The options are as follows Gap Mark on Bottom Notch Continuous Note For more information refer to the section Top of Form Sensor 7 S
44. he user to change the print media and ribbon settings The printer may automatically set up certain parameters once the paper and ribbon types have been inputted either using the Media ID or manual entry a Media ID The user can qualify various media and ribbon types and has assign an ID value to them After pressing the Media ID button ID values can be selected which will configure the printer to the optimum print Settings 1 Using the up and down arrows select the appropriate Paper ID 2 If applicable tab to the Ribbon ID page and use the up and down arrows to highlight the appropriate value 3 Select the Home button and select either the green Accept button or the Red reject button 34 b User Media If media setup files have been stored internally or on a USB mass storage device connected to the USB host the files can be selected from this interface Using the up and down buttons highlight the file and then select the green check button Note The first tab displays files that have been saved internally The second tab displays files from the mass storage device attached to the USB host User files may be printed by selecting the print button in the taskbar Note Further details are available in the Advanced section of the menu Please refer to the Advanced section of the manual for more information c Select Type For print media types that have not been qualified by the printer manufacturer the Selec
45. ibbon for thermal transfer is an important determinant in the throughput quality and performance of the printed product The following overview is an introduction to the different types of material that can be used in the printer For complete information and advice regarding a specific application consult a qualified media specialist or a Datamax O Neil Media Representative Also available is an informative white paper A Brief Introduction to Media which can be found at www datamax oneil com Direct Thermal Consider three important factors when selecting direct thermal stock e The abrasive qualities of the material that covers the thermal reactive layer of the paper e The amount of heat required to start the chemical reaction and e The ability of the media to control that chemical reaction Thermal Transfer Consider three important factors when selecting thermal transfer media and ribbon combinations e Label top coating and ribbon combinations may affect image quality e Ribbon backcoating can provide printhead protection and depending upon the formula help reduce static buildup and e The ribbon width when slightly wider than the media can also guard the printhead against media abrasion Media and Ribbon Selection To achieve optimum print quality and maximum printhead life we specify the use of DATAMAX O NEIL brand media These supplies are specially formulated for use in our printers use of non Datamax O
46. n including e Baud Rate e Data Bits e Stop Bits e Parity e Flow Control 31 4 3 6 GPIO Report The GPIO Report provides the following information e GPIO Mode e Slew Speed e Pulse Width e Signal 1 I O Function Type e Signal 2 I O Function Type e Signal 3 I O Function Type e Signal 4 I O Function Type e Signal 5 I O Function Type e Signal 6 I O Function Type e Signal 7 I O Function Type e Signal 8 I O Function Type i 4 3 7 Fonts Report The Fonts Report provides the font name and the font D typeface ID number This includes both the resident and user downloaded or imported fonts Note The resident fonts are listed in the Appendix of this manual Note It is the user s responsibility to obtain the appropriate licenses for downloaded or imported fonts f 4 3 8 Feed Button Selecting the feed button will feed the media through the print mechanism one label at a time i 32 4 3 9 Menu Button The Menu button provides the user with access to the system settings and also allows for the enabling SERIER of options The Menu screen displays the following options e Basic e User e Advanced e Tools e Language e Test 4 3 10 Basic Settings Selecting the Basic button allows for access to the basic settings These include the following e Printer Mode e Media e Print Adjust Printer Mode The printer is available with several options which a
47. ncluded 100 BA o O 1090 1091 Oe 1100 1110 1111 1120 1130 GS1 Databar RSS linear 1 13 on 1500 1 38 ly 1510 1520 1131 GS1 Databar Expanded 1 45 ASCII 0x20 0x7F linear only OneCode 2000 QR Code Auto 1 256 ASCII 0x20 0x7F we ieee ascot 1 256 1 256 99
48. ng the printer carefully read all the installation and operating instructions e Observe all warning instruction labels on the printer e Install the printer on a flat firm surface e Do not place the printer upon or near a heat source e Never insert anything into the ventilation slots and openings of the printer e Do not use the printer near water or spill liquid into it e Ensure that the AC power source matches the ratings listed for the printer If unsure check with your dealer or local utility provider e Do not step on the AC power cord If the AC power cord becomes damaged or frayed replace it immediately e If the printer needs repair consult only qualified trained service personnel No user serviceable parts are inside do not remove the cover Special Instructions 7 The green check box is intended to alert you to notable details regarding printer operation or to conventions used within this manual Contents L OVERVIEW siiiiiiniciniiinicnnnsanicnnnsnnicnnumnnacnaimnnuntweedwawebewdwentwewdwentwewdwsnewewd 1 LL A DOUE Me PrN ET icancecacccssaues i nnani eaa ELR ai aari 1 1 1 1 Standard Feature ssssssssnsrnrrsrrsrrrrrrrnrrsrrsrrnrrrrrresresrrnrrnerrae 1 1 1 2 Optional Features sesesererererrererersrrrrrrrrrrrrrrrrsrsrrrrrrrrerersrerrrr gt 3 2 Geng Starless RERNA EARNER ANANE RRA 5 Zt AD SEER e E A TT E TTA 5 2 1 1 Additional Requirements esssssesrsnrererererererrrrrrrrrrrrrrrre
49. ning the Printhead ccc cece cesses cece eeeeeeeeeeeeeeeeueeeetseagees 75 S22 Cleaning The Fan FtG roeren SE REEL ER SEERE SEES a aah dane eis 77 5 2 3 Cleaning the Interior COMpartMeENt cece cece cece eeeeeeeeeeeeeeeees 77 5 2 4 Cleaning the Media Sensing Components cccceeeee cece eeeeeeees 78 5 2 5 Cleaning the Platen and Assist RoOllers ccccccecesseeeeeeeeeeeeees 78 5 2 6 Cleaning the Ribbon Path COMPONENLGS cece cee eee seen eee eeeeeees 79 5 2 7 Cleaning the Exterior Surfaces ccc cece cece eseeee eee eeeeeeeeeeeeseneees 81 S Replacing tne PHAINCAG hint ccierapanebeaieranbeisunyateerdpabindeaidticntiraasmaucnen 82 6 TFGUDICSNOOUNR O cisienicnieeccceionweneedecwanieisnwanieissenerebenwocdecraamerareaswes 85 6 1 PFODIEM MRESOILION saaien aa E EE EEN Sete te rense Dens renal Mees 85 6 2 Troubleshooting Print Quality cece cc cece cece eee eee e eee Eb ERE REE ERE ERE LER E REE 87 6 3 Error and Warning MESSAGES ivi caisciidiseis DERES IE De ED ROEN NEN 88 7 SPECIEL EEG 91 Ty GMC adiletaasareue E danas etecusnatanesc te cuectetemecenageene eer TET 91 12 SOCCIICALIONS ao Ea re inne an en ede Re eee er sana unre es 92 7 3 Approved Media and RIDD ON siicitisawetiiactanaentiawetastawew teenie ore El elegans 94 Appendix Aivsinsinitcetidnticantndesiawiateansedasniaestunanenr eed eeennmenseenasiumananewewentels 97 1 Overview 1 1 About the Printer
50. nt of the printer 17 D Route the ribbon up and around the Ribbon Take Up Hub Wrap the ribbon several times clockwise as indicated by the directional arrows around the hub to secure it Ribbon Take up Hub E Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise F Close the cover With READY displayed press the FEED Key until at least one gap or mark advances al Remove used ribbon when the Ribbon Roll is depleted Pull the empty core from the Ribbon Supply Hub Grasp the used roll on Ribbon Take Up Hub then pull and squeeze to remove the spent ribbon To remove partially depleted rolls cut the ribbon then remove the roll as described above and discard any used ribbon 18 3 4 Configuring Media and Ribbon Settings Once the media and ribbon have been loaded the print parameters should be set to match the type of media and ribbon being used This will ensure optimal print quality Once set the parameters will not need to be set again unless the media or ribbon types are changed 3 4 1 Using Media and Ribbon I Ds Media and ribbons supplied by Datamax O Neil and other vendors may have up to an eight 8 digit media ID and ribbon ID assigned These codes may be created in the Utility menu and then selected from Media menu via the printer s front panel All relevant print parameters will be automatically configured l 2 Select Menu gt Basic gt Media gt Media ID Usin
51. ntinued airflow through the printer clean the Fan Filter as follows Fan Filter A Turn OFF the Power Switch and unplug the power cord from the AC Receptacle B Using a vacuum clean the Fan Filter 5 2 3 Cleaning the Interior Compartment Inside the printer paper dust from the media can accumulate to produce small voids in the print To assure continued void free printing clean the Interior Compartment as follows A Turn OFF the Power Switch and unplug the power cord from the AC Receptacle B Raise the Cover then remove media and ribbon C Remove all media and ribbon D Using compressed air or a soft brush clean all debris from Interior Compartment 77 5 2 4 Cleaning the Media Sensing Components Paper dust and adhesive from the media can accumulate on the sensing components and produce TOF problems To avoid problems clean the Media Sensor and Light Bar as follows I ee rnd Light Bar Media Sensor A Turn OFF the Power Switch and unplug the power cord from the AC Receptacle B Unlock the Printhead Latch raise the Printhead Assembly and remove media C Using compressed air clean all debris from the Media Sensor and the Light Bar In cases of extreme buildup a Cotton Swab or lens tissue dampened with isopropyl alcohol can be used 5 2 5 Cleaning the Platen and Assist Rollers Rollers contaminated with grit label adhesive or ink can lead to a decline in print quality and in extreme cases ca
52. or Note The print media must be removed and the printhead mechanism must be unlatched for the Calibrate Sensors to properly calibrate the printer b Calibrate Paper When selecting Calibrate Paper the paper is scanned to determine the top of form media and top of form gap settings Upon selection the printer will move the paper forward and backward over the gap or mark It may be helpful to place the identifying mark or notch just behind the TOF sensor so that the sensor will go over the mark as the media progresses through the printer Calibrate Paper is intended to sample paper with the default size of 4 x 4 If a 4 x 6 label is used for calibration and the TOF sensor is placed just after the identifying mark or notch it may not calibrate properly because it is designed to move the paper only 4 Note Print media must be properly installed in the printer for the Calibrate Paper function Note Manually selecting Calibrate Paper is not necessary if Auto Calibration is enabled However it may help in calibrating more difficult media 51 c Calibrate Manually Intended for advanced users the calibrate manually section allows the user to manually adjust the top of form sensor for specialized media The TOF ADC Reading field displays the current top of form sensor reading for the currently selected paper type and sensor side The values for gain paper threshold and gap mark threshold are shown for the curr
53. ow Pulse Hi Pulse Default a E E pf Ranges Service Adjustments V LTE Ranges Default Sig 5 Low High Low Pulse Hi Pulse Sig 6 Low High Low Pulse Hi Pulse Sig 7 Low High Low Pulse Hi Pulse Sig 8 Low High Low Pulse Hi Pulse Present Sensor 7 The following settings may be adjusted for printers with the present sensor option installed Present Sensor Settings Values Ranges Default Enable Disable Disable Rewinder Settings Values Default Rewinder Mode Off Off Clockwise Counter Clockwise Rewinder Tension Adjust 10 to 10 0 45 Note If the current custom settings have not been saved but will be needed again be sure to save them with the User Files utility from the Tools menu before resetting to defaults 4 3 13 Media Settings Select Media to change the print media settings Media Settings Values Ranges Default Paper Sensor Type Gap Mark on Bottom Notch Continuous Ribbon Mode Coated In Coated Out Heat Heat Balance Rewinder Tension 1 0 to 2 0 in 12 to 12 0 to 600 Note These values may vary depending on the printer model 46 4 3 14 Communications R Select Communications to change the communications settings x a Ethernet The following Ethernet communications settings may be adjusted Functions Actions Default DHCP _ Enabled Disabled IP Address Fe If DHCP is disabled enter the appropriate 0 0 0 0 value Subn
54. phics touchscreen with backlight 92 Printing Method Speed Resolution Dot Size nominal Tear Bar Media Types Internal Capacity Ribbon Width Range Ribbon Length Dimensions Direct Thermal or optional Thermal Transfer 2 8 IPS 51 203 MMPS 300 DPI 12 dots mm 0027 X 0039 07 mm X 10 mm Downward tear Die Cut Notched Continuous and Reflective Roll or Fanfold 8 inch 203 mm Outer Diameter Roll on a standard 3 inch core or on a 40 mm core with the optional supply hub 3 inches 9 inches 76 mm 228 mm 1968 feet 600 m Reference the drawing and table below Side View Top View 93 Media continued H 8308X Media Dimensional Requirements 76 8 Liner with oo e e ap or notch between abes o8 2 o freeen as SP ET media ninss O oos oe r Noten opening wan o 2 i Distance between reflective marks 25 6 y Reftective mark tengn o 2 KT aver repeat distance 33 e l Units of measure are referenced by the direction of label feed Maximum inches 9 9 01 2 25 228 228 N Ul 70 228 2 The reflective black mark must be carbon based placed on the backside of the stock and the reflectance shall be less than 10 at wavelengths of 950 and 640 nm 31 The maximum allowable length of the combined label and gap or mark measurement cannot exceed 99 99 inches 7 3 Approved Media and Ribbon Media and r
55. re enabled or disabled via the Printer screen Three of the modes cannot happen concurrently so the highest priority mode will take precedence The order is as follows 1 Pause Mode High 2 Present Sensor Enable Medium 3 GPIO Low a Cutter Mode The cutter supports the cutting of media into separate labels For printers with a print media cutter installed select from the following Cutter Mode options e Off e Cut By Label e Cut By Job e Cut By Count Cut By Count enables the user to specify the number of labels printed prior to being cut Select the Cut By Count field and enter the number of labels to be printed 33 b Rewinder Mode Rewinder Mode controls the operation of the powered internal label rewinder For printers with a print media rewinder installed select from the following Rewinder Mode options e Off e Clockwise e Counter Clockwise c Pr nt Sensor The Present Sensor option controls the on demand dispensing of labels To enable or disable the installed Present Sensor option select or deselect the corresponding checkbox d GPIO Mode The GPIO Mode enables or disables the applicator function from the printer For printers with an applicator connected select from the following settings e Off e Custom e Pause Mode The Pause Mode option allows the user to prompt for the next label To enable or disable the Pause Mode select or deselect the corresponding checkbox Media Selecting the media button allows t
56. rerrrrerne 6 P S SER a EELEE e a E E E E E A EE E E E EE 6 2 2 1 Connecting the Power Cord ccccseee cece eeeeeeeeeeeeeeeeeeeeeesaeeneenes 6 2 2 2 Connecting an Interface Cable ssssserererererrrerrrrrrrrrrrrsrrrerrrrne 7 3 Seting UD THE PAIR ES sancsdicsasnadigcandadiccanssdscseaveneusieeswecewensnevemsecnevers 9 3 1 Media Loading ira oe AE SEE E E AEE A AAEE N 9 3 1 1 Internal Media SOuUrcCeS snssssrsresrsrrorrnrrsrrsrrrrsrerrrrrerrerrereen 11 3 1 2 External Media Sources sss seeren cece sees seen sees ERE ERE REEL E REE REE 13 3 2 Media Sensor Adjustment cc ccc cees eee e eee eeeeeeeeeeeeeeseeeeetseegueestsnagaes 15 Bea RIDDON LOGGING SLET aE EA rer 16 3 4 Configuring Media and Ribbon SettiNngS c cece ecee eee e eee eeeeeeeeeeeeeeees 19 3 4 1 Using Media and Ribbon IDS cece cc cece cece ee eeeeeeeeeeeeeenenenes 19 3 4 2 Selecting Media and Ribbon TYPES c cece cece cece esse eeeeeeeneneenes 19 3 4 3 Setting the Media and Ribbon Parameters Manually Advanced 21 3 4 4 Load a Saved Media File oo cc cccecccececeee cece eeeeeeeeeeeeeeeeeeee ee eeeee eens 21 5 0 Prnt Driver IMStANAUIOW ucivescsececenseserwccteetemnanesesciiecsneremrasdsetabeemee sence ees 22 4 Using the Control Panel sssssss2sss222222 2222u2usu2unuununnnnnnnnnnnunnnnnnnn 25 cde Meni OVE RAE toe eta citnntsl E eee eee ENE 25 4 2 Layout Of the DISDIAY soens hes serne SEERNE en
57. s Page Defaults j The following page parameters can be adjusted n Values Ranges Default a aa Width Refer to the 4 00 in Overview section to find your specific model Horizontal Offset 00 to 4 00 in 38 Settings Values Default Orientation Portrait Portrait Landscape Reverse Portrait Reverse Landscape Raster Mode Transparent Opaque Default Font Number Please see Appendix A for 0 to 52 23 Courier the appropriate values Default Symbol Set Please see Appendix A for 0 PC 8 the appropriate values Default Point Size 4 00 to 999 75 12 00 Default Pitch Size 44 to 99 99 10 00 Print Truncation Enabled Enabled Print on Gap Enabled Disabled Note The default settings will be used if the print job does not directly specify the settings Note Most of these settings will affect the internal Quality Label from the Test menu Note Rotating oversized images with Print Truncation enabled may result in truncating the printout entirely Note Setting the raster mode to transparent will allow for texts barcodes and images that support transparency to be copied onto the destination without the white regions generally associated with images Setting the raster mode to opaque allows for texts barcodes and images to be applied onto the destination with the white pixels from the source Generally this is only notices when text barcodes or images are placed on top of each other Note Print on Gap when enabl
58. s separated by an equal sign Note The Font Report shows the Font D Typeface ID in parentheses after the font name Note User fonts can contain true type font files ttf format and imported from the user_ fonts directory at the root top level of the mass storage device The desired font ID must be entered from the organize menu 62 Organize To copy delete or rename a font to or from a mass storage device connected to the USB host perform the following steps Copy This function allows for the importing and exporting of fonts from and to a USB mass storage device When copying the font from the USB host to internal memory the operator will be prompted to enter the desired Typeface ID by which the font is selected in label format Internal Font IDs are assigned automatically 1 Select Organize 2 Using the scroll arrows highlight the appropriate user font file 3 Select the green Accept button to continue 4 Select Copy 5 Select the green Accept button to confirm Delete 1 Select Organize 2 Using the scroll arrows highlight the appropriate user font file 3 Select the green Accept button to continue 4 Select Delete 5 Select the green Accept button to confirm Rename 1 Select Organize 2 Using the scroll arrows highlight the appropriate user font file 3 Select the green Accept button to continue 4 Select Rename 5 To confirm select the green Accept button 6 Using the
59. settings may be adjusted These adjustments include changing the password as well as changing the security level To change the password perform the following steps l 2 Select Change Password Enter the old password using the on screen keyboard Select the green Accept button to accept the entry or the red Cancel button to reject the entry Enter the new password and select either the green Accept button or the red Cancel button Re enter the new password and select either the green Accept button or the red cancel button To change the security level choose from the following options Functions Options Security Level Off Secure Secure All 3 Button Display 5 ity D ipti e Secure When the Secure option is selected changes to the advanced settings and user tools will require a password e Secure All When the Secure All option is selected changes to any settings will require a password e 3 Button Display When this option is selected the three button display will be enabled on the main panel A password will be needed to access the menu again Note The factory default password is the number 0 Note By default security should be disabled 53 Remove Security To remove security select the lock icon to the right of the Change Password utility Type your password and then select the green Accept button To confirm select the green Accept button Maintenace To adjus
60. t lt ESC gt s1p lt ptsize gt v0s3b4148T lt ESC gt lt symset gt lt ESC gt s1p lt ptsize gt v0s0b4113T lt ESC gt lt symset gt lt ESC gt s1p lt ptsize gt v1s0b4113T lt ESC gt lt symset gt lt ESC gt s1p lt ptsize gt v0s3b4197T lt ESC gt lt symset gt lt ESC gt s0p lt pitch gt h0s3b4099T Courier Bold Italic lt ESC gt lt symset gt lt ESC gt sOp lt pitch gt h1s3b4099T lt ESC gt lt symset gt lt ESC gt s0p lt pitch gt h0s3b4102T lt ESC gt lt symset gt lt ESC gt s0p lt pitch gt h1s0b4102T lt ESC gt lt symset gt lt ESC gt s1p lt ptsize gt v4s3b4140T lt ESC gt lt symset gt lt ESC gt s1p lt ptsize gt v1s0b4116T lt ESC gt lt symset gt lt ESC gt s1p lt ptsize gt v0s0b4297T lt ESC gt lt symset gt lt ESC gt s1p lt ptsize gt v1s0b16602T lt ESC gt lt symset gt lt ESC gt s1p lt ptsize gt v1s0b16901T lt ESC gt 579L lt ESC gt s1p lt ptsize gt v0s0b31402T lt Esc gt s0p10h0s0b23584T lt Esc gt stp__v0s0b23410T lt Esc gt stp__v0s0b23584T lt Esc gt s1p__v0s0b26714T lt Esc gt 10U lt Esc gt s0p16 67h8 5v0sObOT 98 Barcodes The following barcodes are supported Barcode ID Type Length Valid ASCII Characters decimal value representation 1000 1001 1010 A C 1020 0 1021 o3 1030 1031 1032 1033 1040 EAN 8 O3 1050 1060 1061 Interleaved 2 of 5 bearer bars 1062 1070 GS1 128 The leading Al value must be placed in square brackets and a trailing checksum must be i
61. t Type option allows the user to manually enter the media and ribbon types This will configure the printer to the approximate print settings The interface has three tabs e Paper Using the up and down arrows highlight the appropriate paper to be used e Ribbon Using the up and down arrows highlight the appropriate ribbon to be used e Settings Choose the appropriate settings for your media and ribbon types Note Fine adjustments to print settings may be required to improve print quality The Select Type utility is designed to approximate the print settings Paper Sensor Type Print media contains distinctive characteristics and those characteristics must be accounted for in the settings to ensure finding Top of Form Select from the following options 35 Paper Sensor Type Paper Sensor Side _ Outside Outside Ribbon Mode The Ribbon Mode option allows the user to enable and disable Ribbon Mode and notes the type of ribbon being used Ribbon Mode has three settings e Coated In CSI for thermal transfer printing e Coated Out CSO for thermal transfer printing e None for direct thermal printing Print Adjust j The Print Adjust selection allows for the adjustments of both the darkness and the contrast of print quality as well as horizontal and vertical adjustments Selecting the plus or minus buttons respectively increases or decreases the values Changes to the values may also be made by selec
62. t in TCP IP and UDP for flexible LAN connectivity options Built in Web server for drop in LAN and internet connectivity Built in WEP security protocol Integrated command interface that eliminates complicated software drivers External Media Rewinders Precision crafted bi directional rewinding mechanisms with device dependant features DMXREW1 accepts 1 to 4 inch 25 to 101 mm diameter core that is up to 4 5 inches wide 114 mm and rewinds to an 8 inch 203 mm maximum outer diameter at 10 inches per second DMXREW2 accepts a 3 inch 76 mm diameter core that is up to 9 5 inches wide 241 mm and rewinds to a 12 inch 304 mm maximum outer diameter at 30 inches per second Internal Rewinder Powered Full Roll A motorized internal mechanism to wind printed labels or pull the backing material when using a Peel and Present option into to a maximum outer diameter roll of eight inches 203 mm Media Cutter A rotary type device that cuts material with a maximum thickness of 01 inch 254 mm into lengths as small as 1 25 inches 31 8 mm Peel and Present Mechanism Standard Internal Rewind required A device that peels labels from the backing material for immediate application regulated by previous label removal Minimum label length is 1 5 inches 38 mm Present Sensor An output regulator that inhibits printing when a label is presented USB Host Ports Interface ports that allow the printer to accept external USB m
63. t the following Maintenance settings select the Maintenance button The maintenance settings include e Cleaning e Upgrade e Odometers a Cleaning Cleaning should be routinely performed The maintenance alarm is set by the user in thousands of inches Enter the desired maintenance reminder interval Once a fault appears directing the user to clean the printhead insert a factory approved cleaning card under the printhead and select Clean Now The Elapsed field displays the number of inches in thousands since the last cleaning Maintenance Settings Ranges Actions Default b Upgrade The Upgrade function allows the user to upgrade the printer software Insert a mass storage device into the USB host with the appropriate file to be uploaded and then select Upgrade Do not turn off the printer during the process Once the printer has been updated it will reboot When the printer is back online be sure to power cycle the printer once more by turning it off and then back on Note Save all user files labels and setups to a mass storage device connected to the USB host prior to updating your printer Files that are not saved may be lost during the upgrade process Note Upgrades may also be performed using the Configuration Utility 54 c Counters QHEEH The following Counter readings are viewed 4 e Absolute e Printhead e User Note The printhead odometer will not display in this area To reset the us
64. the source of the media being installed e If using internally supplied roll media sources see Section 3 1 1 or e If using externally supplied sources e g boxed fanfold stock see Section 3 1 2 10 3 1 1 Internal Media Sources A Slide Roll Media completely onto the Media Hub Media Hub Roll Media B Route the media under the Media Guide Extrusion then out the front of the printer as shown Media Guide C Rotate the Media Guide into the DOWN position and then slide the guide inward until it rests lightly against the edge of the media 11 D If loading media for the first time or if switching media types widths or configurations position the Media Sensor as detailed in Section 3 2 otherwise go to Step E AI If loading thermal transfer media also load ribbon see Section 3 3 E Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise Printhead Assembly Printhead Latch F Close the cover With READY displayed press the FEED Key until at least one gap or mark advances AI If your media is less than the width of the printhead adjust the Leveling Cam see Section 5 4 1 12 3 1 2 External Media Sources A Place the media supply box or roll parallel to and in line with the Rear Media Loading Slot or Bottom Media Loading Slot in a position that will not cause the media to twist or turn as it feeds from the source A If loading reflective media be sur
65. ting the field and entering the appropriate values using the numeric keypad During printing the print adjust screen will be available via an icon in the mode indicator area of the front display When paused the icon will be accessible via the home screen Icon Note Settings that use the word Adjust should be considered fine adjustments and are not main settings a Darkness The darkness adjustment is set within the range of 20 to 20 To increase darkness adjust the settings in a positive direction 1 Enter the appropriate value in the field 36 2 Upon exiting the Print Adjust panel either select the green Accept button or the red Reject button b Contrast The contrast adjustment is set within the range of 10 to 10 To increase contrast adjust the settings in a positive direction 1 Enter the appropriate value in the field 2 Upon exiting the Print Adjust panel either select the green Accept button or the red Reject Button c Vertical Adjust The vertical adjustment is set within the range of 100 to 100 dots To move the image down adjust the settings in a positive direction 1 Enter the appropriate value in the field 2 Upon exiting the Print Adjust panel either select the green Accept button or the red Reject button d Horizontal Adjust The horizontal adjustment is set within the range of 100 to 100 dots To move the image to the right adjust the settings in a positive
66. unplug the power cord from the AC Receptacle B Using a soft cloth or sponge dampened with a non abrasive cleanser wipe the exterior surfaces clean C Allow the surfaces to dry before reconnecting power 81 5 3 Replacing the Printhead If the printhead needs to be replaced follow the procedure below e Only use a Datamax O Neil IntelliSEAQ printhead e Printheads are fragile handle with extreme care and never use sharp objects on the surface e If you have questions contact a qualified technician or Datamax O Neil Technical Support before proceeding Gr it fiia Or Dray i ih Printhead Mounting Screw Printhead Assembly A Turn OFF the Power Switch then touch a bare metal printer surface e g the frame to discharge any static electricity present on your body B Unplug the printer and open the access cover If ribbon is installed remove it C Lower the Printhead Assembly and loosen the Printhead Mounting Screw If using an H 8308X model loosen both mounting screws D Carefully raise the Printhead Assembly Grasp the printhead then disconnect the two cables and remove the printhead E Position a new printhead under the Printhead Assembly and connect the previously removed cables F After ensuring that the printhead cables are not pinched place the printhead onto the locating pins under the Printhead Assembly and secure it by tightening the Printhead Mounting Screw s Do
67. urn each Pressure Adjustment Screw use a Small coin or screwdriver by the same amount until the image is complete with even contrast e Counterclockwise to increase applied pressure or e Clockwise to decrease applied pressure h7 Ensure that each arrow points in the same direction 73 5 2 Maintenance This section details the recommended maintenance supplies schedules and methods Supplies These items will help to safely and effectively clean the printer e Isopropyl alcohol e Soapy water mild detergent e Cotton swabs e Compressed air e Clean lint free cloth e Printhead Cleaning Cards or Printhead Cleaning Film e Lens tissue e Vacuum Cleaner e Soft bristle brush Schedule The following table details the recommended cleaning schedules Recommended Cleaning Schedule Component Area Cleaning I nterval Supplies Method Mild detergent applied with a dampened cloth see Section 5 2 7 Fan Filter As needed based on a weekly visual Vacuum see Section inspection 5 2 2 As needed based on a weekly visual Compressed air or a soft inspection brush see Section 5 2 3 As needed based on a weekly visual Exterior Surfaces Inspection Interior Compartment Compressed air soft Media Sensing As needed based on a weekly visual brush lens tissue and Components inspection or isopropyl alcohol see Section 5 2 4 Cotton swab or a cloth Platen and Assist After each roll of media or ribbon
68. use labels to adhere and wrap the roller Clean the Platen and Assist Rollers as follows 78 Printhead Assembly Platen Roller Cotton Swab Assist Roller A Turn OFF the Power Switch and unplug the power cord from the AC Receptacle B Raise the Cover then remove the Door and tearbar Unlock the Printhead Latch and raise the Printhead Assembly C Remove media and ribbon D Using a Cotton Swab or lint free cloth dampened with isopropyl alcohol wipe the Platen and the Assist Roller clean Manually rotate the rollers as necessary wiping rotating and repeating until the surfaces of each are clean 5 2 6 Cleaning the Ribbon Path Components Thermal Transfer equipped Smooth ribbon flow can become impeded if the components are dirty Clean them as follows A Turn OFF the Power Switch and unplug the power cord from the AC Receptacle Raise the Cover then remove media and ribbon B Using a Cotton Swab dampened with alcohol wipe the Ribbon Idlers clean 79 Cotton Swab Ribbon Idlers C Using a Cotton Swab dampened with alcohol wipe the Ribbon Shield clean Cotton Swab Ribbon Shield D Reload media and ribbon then close the Cover 80 5 2 7 Cleaning the Exterior Surfaces When soiled the exterior surfaces of the printer should be cleaned using a general purpose cleanser Never use abrasive cleansers or solvents and never pour a cleanser directly onto the printer A Turn OFF the Power Switch and
69. ut Pause Mode Page Defaults Settings Print Length Print Width Vertical Offset Horizontal Offset Orientation Raster Mode Font Name Number Point Size Pitch Size Symbol Set Print Truncation Print on Gap Mark 29 Auto Settings e Auto Option Detect e Auto Present Distance e Auto Tension e Auto Speed Adjust Adjustment Settings e Present Distance Adjust e Cut Distance Adjust e Cutter Rotation Adjust e Vertical Adjust e Horizontal Adjust e Rewinder Tension Adjust e Darkness e Contrast Calibration Settings e Paper Threshold e Gap Mark Threshold for non continuous sensor type e TOF Gain 30 4 3 3 Network Report The Network Report option provides information about the network on which the printer resides The following information is available e Ethernet IP e Ethernet Subnet Mask e Ethernet Gateway e Ethernet MAC e Ethernet DHCP e Wireless P e Wireless Subnet Mask e Wireless Gateway e Wireless SSID e Wireless MAC e Wireless DHCP e Hostname Available only if the wireless option is installed 4 3 4 Extended Status The Extended Status option provides sensor information including e Head Temperature e Head Voltage e Ribbon Level e Rewinder Level e TOF Sensor e Session Label Count Extended Status is also available when printing by pressing the icon in the mode indicator area 4 3 5 Serial Report The serial report provides serial connectivity informatio
70. y Note the Red Dot see illustration below that identifies the location of the Media Sensor Grasp the Slide Tab to position the Red Dot according to the Media Type as detailed below Media Sensor Adjustment Printhead Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise If necessary return to Media Loading to complete the setup process otherwise close the cover With READY displayed press and hold the FEED Key until at least one gap or mark advances see Section 3 4 If using REFLECTIVE or CONTINUOUS media select the appropriate SENSOR TYPE see Section 3 4 Configuring Media and Ribbon Settings 15 3 3 Ribbon Loading Ribbon required when printing on thermal transfer media should be loaded as follows The use of ribbon slightly wider than the media and liner if any is recommended to help protect against abrasive wear A Rotate the Printhead Latch counterclockwise then raise the Printhead Assembly Printhead Assembly Printhead Latch 16 B In the direction appropriate for the ribbon type being installed Coated Side In or Coated Side Out slide a Ribbon Roll completely onto the Ribbon Supply Hub as shown below Bb The coated inked side of the ribbon must face the media Ribbon Ribbon Supply Hub supply Hub Ribbon Roll 5 CSI Coated Side In CSI Ribbon Coated Side Out CSO Ribbon C Route the ribbon under the Ribbon Idler then out the fro
71. y free choice for optimal printer performance Cotton Swab Procedure for users of direct thermal media or thermal transfer media with wax ribbon A Turn OFF the Power Switch and unplug the printer Raise the cover then raise the Printhead Assembly and wait briefly for the printhead to cool B Remove media and ribbon Using a Cotton Swab moistened not soaked with isopropyl alcohol thoroughly clean the printhead Printhead Assembly Cotton Swab Printhead Latch 75 C Allow the printhead to dry Reinstall media and ribbon if needed Plug in the printer and turn ON the Power Switch Run a few sample labels and examine them If streaking is still present use Cleaning Card Procedure below otherwise this completes cleaning Cleaning Card Procedure for users of direct thermal media or thermal transfer media with wax resin ribbon combinations also for unsuccessful Cotton Swab cleaning attempts Raise the cover then raise the Printhead Assembly and wait briefly for the printhead to cool Remove media and ribbon then place a Cleaning Card under the printhead Part number 70 2013 01 for 4 inch cards and 70 2014 01 for 6 inch cards Close and lock the Printhead Latch and disengage the Leveling Cam Close the cover then navigate to Menu gt Tools gt Maintenance gt Cleaning Then select Clean Now After the cleaning card has been run through the printer reinstall media and ribbon if ne

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