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SkyATA User Manual - Product Quick Start Instructions
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1. T Manage API Access Control Sey Mame SEY EXE Change he Publisher Mot allowed to use Skype Remove 5l S Skype Another program wants to use Skype Another program wants to use Skype Another program is trying to access Skype This can be a potential security risk what would you like to do A Mame Skyv47 4 exe Publisher Allow this program to use Skype Allow this program to use Skype but ask again in the Future Do not allow this program to use Skype what does this mean Q6 Why does SkyATA fail to initialize A The phone receiver is not on hook properly Q7 Why doesn t SkyATA work properly in some USB ports of Windows 2000 system A We strongly recommend user to install SkyATA AP program when user 1 time plugs SkyATA dongle into one certain USB port of any Windows 2000 system Or user needs to remember to plug SkyATA dongle into the same USB port which user 1 time plugged in and install SkyATA AP program if user didn t install SkyATA AP program at 1 time In some case user might have 1 time plug SkyATA dongle into one Windows 2000 system USB port without installing SkyATA AP program Next time user might plug SkyATA into another USB port and install SkyATA AP program and it worked perfect Later on if user plugged SkyATA dongle into the USB port which user 1 time plugged in then user might have problem to use SkyATA unless user re install SkyATA AP progr
2. 4 5 Make a SkypeOut Calloria a A 37 4 6 Answer a Skype Skypeln Call cecccceccccsseeeeeeeeeseeeeeeeeeeeseeeeeseaeeeeas 38 Al ENa SKY OCC all joncececacnes carve sence a 39 AB USE SIV OS VOICEMA eta nate hat lsat has Sate Sain 39 49 SKYPE C Wer Dernier EATE E ee E TENTAN 40 4 10 Make a Skype Multi Call 0 ccc ceecccceeeeeceeeeeseeeesseeeesseeeeseeeeesaaeeeeas 41 ATO Make a Mult Calllsc 2ocssesccsseseredensevetonseeundennunaienauseonuuemeueesuatenee 41 4 10 2 Switch calls in a Multi Call cc ccccccececceseeceeeeeceeeeeseeeeesseeeeees 41 4 10 3 Hang up a Multi Calll ccc ceccceceeeeeseeeeseeeeesaeeeseeeeeseeeeeeas 42 4 11 Make a Skype Conference Call cccccccccceeeeceeeeesseeeeseeeeeseeeeesaeeeeeas 42 4 11 1 Make a Conference Call cccccccccccceeeeesseeseeeeeseeeeeseeeeeseeeeeas 43 Al rand upa Conference Call cscs ucsveseesaieveesnatermasveioesretenesvetenne 43 4 12 OIE IW OGG scitnenie ccc ects ss tre E elias TET trees Guat ee Haat coe 44 lS E a caalestehguaiasaeaim iat ara E E 45 6 ME QUIANO Mitt tisviadiexprsdisenegheennchnghieaanawaiabudunaa eae 57 1 Introduction Thank you for choosing SkyATA the compact analog telephone adapter for Skype application SkyATA allows you to make PC to PC free calls or PC to Phone calls through SkypeOut at very low rates over the Internet anytime anywhere You can make long distance calls or even international calls at dram
3. Then user can make a one on one talk with the maximum of 9 reserved Skype multiple calls during the same period of time User can switch talk within the reserved Skype multiple calls For detailed operation instructions please refer to section 4 10 Make a Skype Multi Call The default setting for Multi Call is disable Conference setting amp Function key When Conference function is enabled the function key for Conference is key Then user can make a one on many talk with the maximum of 4 Skype contacts simultaneously For detailed operation instructions please refer to section 4 11 Make a Skype Conference Call The default setting for Conference is disable 35 4 4 Make a Skype Call To make an internet phone call using SkyATA 1 Pick up the phone receiver Wait for a dial tone Then dial the two digit speed dial number of the Skype contact Wait for 3 seconds for the call to be dialed out Or to make an immediate call without wait by adding key after speed dial number 2 Use the Skype window interface to make a call Choose the contact name in the Skype window and click the Call Answer button at the bottom of the Skype window with the mouse or keyboard Then pick up the phone receiver and wait for the contact to proceed with the call 3 User might hear a busy tone if the Skype contact doesn t answer the call Please refer to Busy tone setting section of Phone Setting page in section 4 3 3 for more possible
4. help Modifications The FCC requires the user to note that any changes or modifications made to this device that are not expressly approved may void the users authority to operate the equipment Declaration of conformity for products marked with the FCC logo in the United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause unwanted operation 57
5. r 2402 Hardware Wizard The Hardware wizard helps vou install uninstall repair Unplug eject and configure your hardware Hardware Wizard Device Manager yO The Device Manager lists all the hardware devices installed on your computer Use the Device Manager to change the properties of any device Hardware Profiles Hardware profiles provide a way for you to set up and store different hardware configurations Hardware Profiles OF Cancel Apply 48 Standard Enhanced PCI to USB Host Controller Properties x General Advanced Driver Resources za n Standard Enhanced PCI to USB Host Controller Driver Provider Microsott Driver Date 2 15 2003 Driver version 5 1 2600 1 Digital Signer Microsoft Windows 2000 Publisher To view details about the driver files loaded for this device click Driver Details To uninstall the driver files for this device click Uninstall To update the driver files for this device click Update Driver Uninstall Update Driver OF Cancel Q4 In some computers user might get Windows pop out message to ask for Windows to restart after user 1st time plugged in SkyATA dongle into one USB port Should user restart Windows to make the new setting valid A It is not necessary to restart Windows as the pop out message Just ignore it and continue to install SkyATA AP program then enjoy SkyATA without restarting Windows In some Wi
6. Choose the SkypeOut contact name in the Skype window and click the Call Answer button at the bottom of the Skype window with the mouse or keyboard Then pick up the phone receiver and wait for the contact to proceed with the call 3 Another method of making the call is to dial the number directly from the phone keypad without the effort of making SkypeOut contact SkypeOut call number format is 00 or key country code local PSTN Mobile number For example user can make a call to U S A by pressing 00 1 408 888 8888 For Skype version later than version 2 5 user can omit 00 country code when making a SkypeOut call by selecting a corresponding country after clicking Dial tab as below figure 3 File View Contacts Tools Help GQ AG 4 Hdd Contack Search Call Phones Conference Gr XxXxX TEST No new events 51 My Account amp Contacts E Dial We History You need Skype Credit to call ordinary phones Buy Skype Credit it Select the country region you are dialling to United States United States Vatican City State Holy See Venezuela IBBES Wilt E 5 987 724 Users Online 4 User might hear a busy tone if the SkypeOut contact doesn t answer the call Please refer to Busy tone setting section of Phone Setting page in section 4 3 3 for more possible cases 4 6 Answer a Skype Skypeln Call 1 Pick up the phone receiver and proceed with the call when there is an incoming call 2 U
7. RJ 11 port of SkyATA dongle and the telephone RJ11 port Internet Standard analog or cordless phone set Connect to a standard analog or cordless phone set Internet MN M MNN M WNN PBX Connect to PBX Important Notes Don t connect SkyATA phone port to PSTN line otherwise it might be damaged 3 2 SkyATA Software Setup After the installation of the Skype software and the SkyATA dongle hardware setup the next step is to install the SkyATA AP Application Program software into the computer To install the SkyATA AP software 1 After the SkyATA dongle is connected to the computer it will take up to 15 seconds for the Found New Hardware window to appear i Found New Hardware SkyATA 2 Insert the Installation CD into the CD ROM drive of the computer Double click the setup exe file Then follow the instructions to install the SkyATA AP program SATA File Edit View Favorites Tools Help E Bach Ga Search Folde FE Address Es _ Files Currently on the CD CD Writing Tasks EJ write these files to CD CJ amp File and Folder ei a Publish this Falder to the Web E Share this folder Other Places w My Computer G My Documents Shared Documents ae My Network Places Details 20 3 In Windows 2000 user might get below Digital Signature Not Found window Click Yes to continue installation Digital Signature Not Found E x The Microsoft digi
8. a desktop icon Create a Quick Launch icon 11 The next window contains the related installation information and allows the user to select to start the installation Carefully examine the configurations If configurations need to be changed click Back to make necessary modifications If not click Install to start the installation Setup SkyATA Ready to Install Dn Setup is now ready to begin installing Skp TA on your computer i Click Install to continue with the installation or click Back if you want to review or change any settings Destination location C Program Files Skypa 74 Start Menu folder SkyATA Additional tasks Additional icons Create a desktop icon Create a Quick Launch icon 12 In the next window user can choose to launch SkyATA Check the Launch SkyATA box default is enable Click Finish to finish the setup me Setup SkyATA Completing the SkyATA Setup Wizard Setup haz finished installing Sky4T4 on your computer The application may be launched by selecting the installed icons Click Finish to esit Setup Launch Ska TA 25 13 If user chooses to launch SkyATA in previous step Skype will invoke one warning window Another program wants to use Skype Choose Allow this program to use Skype or Allow this program to use Skype but ask again in the future Check the appropriate box Then click OK Note Please do not choose the option of Do not a
9. back Auto configure Skype audio device when SkyATA is plugged in Create a Multiple Call and switch between holding calls circularly Create a Conference Call and join new calls into conference sequentially Support 20 25 30 and 50Hz ring signal frequency Support 2 REN Ringing Equivalent Number with standard loads Support standard windows USB audio device with unique device ID Support international busy tone generation Feasible to connect with PBX Connect Skype and Skypeln call into PBX or enterprise IVR Dial SkypeOut from PBX digital extension set directly Support other IM Softphone as an audio device 1 4 Minimum System Requirements To keep normal functions of SkyATA user needs to make sure his her system to meet the following minimum requirements One Computer running at 400 MHz or better 128 MB RAM with a USB port and a CD ROM drive Microsoft Windows Vista Windows XP or Windows 2000 SP4 or later 50MB free hard disk space Skype version 2 5 3 0 or 3 1 free download from http Awww skype com Internet connection WiFi ADSL 56kbps Modem etc 1 5 SkyATA LED RJ11 Jack oN USB Connector LED Indicator Standby Slow on off Ringing Fast on off Call active Always on Error Always off eS 2 Install Skype Software The first step of setting up SkyATA is to install Skype on the computer This chapter describes Skype version 2 5 installation procedures in two sections Install Skype and Quic
10. can see if your Friend is available by the online status icon next to their name in Contacts 4 green check means that your Friend is online ee gt Next gt 13 12 Next window will guide user to call ordinary phones with Skype SkypeOut and click Finish S Skype Getting Started e Buy Skype Credit to call landlines and mobile phones previous gt 13 Next Skype main window will pop up and user can start to enjoy Skype S Skype 9000ctest JET e File View Contacts Tools Call Help Q 2 OO 4dd Contact Search Call Phones Conference Chat CRs Sere ren Contacts E Dial WR History S Skype lest Lall 4 25 PM GMT 4 BS Enter Skype Name or United States phone number twith online 4 032 585 Users Online 15 14 When a new Skype contact calls you Skype will ask for your authorization User can make own decisions and click OK Hello From test Hello From test test flojuichen2007 wants to exchange contact details with WOU Hello Please add me to your Contact List Oy Your contact details include your online presence picture contact count and local time as Well as giving permission For this person to call and chat with you Share vour contact details with this person Do not share your contact details with this person Block this person From contacting you in the Future Add test flojuichen2007 to my Contacts 9 O Hide Options
11. cases Note User can set a Skype Speed Dial number for a contact as below From the main Skype windows selection Contacts tab choose a contact name and right click on the contact name and select Set Speed Dial in the appearing menu amp Contacts Dial Qk History Y Skype Test Call Stat Call Start Chat amp send Contacts end File O View Profile Rename met opeed Lial 36 4 5 Make a SkypeOut Call User needs to subscribe for SkypeOut credits in advance of making a SkypeOut Call Subscription can be made on Skype web site www skype com When the on line subscription has been completed user should be able to find one service message bar with account status added in the Skype window Then user can start to use SkypeOut service Calls even the international calls can be made at PSTN numbers or at mobile phone numbers The rate is much cheaper than the regular PSTN rate 1 Assign a two digit Soeed Dial number for the SkypeOut contact User can refer to SkyATA user manual Assign a Speed Dial Number in Chapter 2 for detailed procedures Pick up the phone receiver Wait for a dial tone Then dial the speed dial number of the Skype contact Wait for 3 seconds for the call to be dialed out Or to make an immediate call without wait by adding key after the speed dial number 2 Use the Skype window interface to make a call
12. free to contact us directly The contact information for customer service is provided in on line help and our company website Thank you again 1 1 Package Contents m SkyATA VoIP USB Adapter m Installation CD including SkyATA AP setup program quick installation guide and user manual 1 2 Product Specification Model Number SkyATA Dimensions Lx W XH 67 4 X 36 2 X 17 8 mm Operating System Support Microsoft Windows Vista Windows XP or Windows 2000 SP4 or later Skype Version Support 2 5 3 0 or 3 1 Interface Ports One USB port to computer One RJ11 port to connect with an analog phone LED Indicator Blue Stand by Slow on off Ringing Fast on off Call Active Always on Error Always off Audio 16 bit PCM Power USB power and no external power needed Operation Temperature 0 to 55 degrees Celsius Regulatory Compliance FCC Class B CE Warranty 1 year Note Specifications are subject to change without notice 1 3 Main Features Connect Skype through analog phone No more microphone and speaker SLIC subscriber line interface circuit interface for analog phone connection Support cordless phone set including DECT 2 4GHz 900 MHz or others Answer Skype call by picking up handset same as home line Dial Skype call through phone keypad directly or Skype users interface Support Skype speed dial and SkypeOut through phone keypad directly Support FSK caller ID for Skype calls with speed dial number for easy call
13. want to use the phone keypad to make a Multi Call or a Conference call but find the keypad doesn t work If user hangs up the phone and picks up the phone again for a new call user can start the call and operate all the way through the phone keypad 42 4 11 1 Make a Conference Call Press the Conference function key when user is making or answering a Skype call The current Skype call will be put on hold Soon there will be a dial tone to inform user it is time to add another contact Dial the speed dial number of the second Skype contact followed by key for an immediate call Then three parties will be in a Conference The same procedure can be repeated until the maximum of 5 Skype users join the Conference 1 User can also use the Skype window interface to make a Conference Call Then pick up the phone receiver and wait for the contacts to proceed with the call Please don t combine the Skype window interface with the phone keypad for use when user makes a Conference Call 2 During Conference Call when any contact hangs up the call or is disconnected incidentally there will be a busy tone coming up It will only last for 3 seconds and this busy tone duration won t be changed according to the Busy tone period setting in Phone Setting page unless there are only two Skype user in the call Please refer to Busy tone setting section of Phone Setting page in section 4 3 3 for more possible cases 3 When user makes a Co
14. C Setup will install Skp TA into the following folder To continue click Next IF you would like to select a different folder click Browse C Program Files Sk4 7 4 Al least 4 8 MB of free disk space iz required 23 9 Inthe next window choose a preferred folder for SkyATA program s shortcuts in Start Menu folder A default folder will appear If this is not a preferred folder click Browse and choose a folder from the list User can choose not to create a Start Menu folder If this is the case check the box of Don t create a Start Menu folder Click Next when the setting is done E Setup SkyATA Select Start Menu Folder Where should Setup place the program s shortcuts Setup will create the program s shortcuts in the following Start Menu folder To continue click Hest IF you would like to select a different folder click Browse JSKWAT A Browse Don t create a Start Menu folder 10 The next window is to create the Desktop icon or the Quick Launch icon Check the appropriate box as desired After SkyATA AP is launched the Desktop icon will appear on the computer desktop and the Quick Launch icon will appear in the left bottom corner of the Windows screen Click Next Setup SkyATA Select Additional Tasks Which additional tasks should be performed Select the additional tasks you would like Setup to perform while installing Skyw4TA then click Next Additional icons Create
15. Decide Late 16 2 2 Set a Speed Dial Number 1 From the main Skype window select the Contacts tab choose a contact name and right click on the contact name and select Set Speed Dial in the appearing menu S Skype soo0cxxtest File View Contacts Tools Help Q 2 amp 0 O Add Contact Search Call Phones Conference Chat Gr Test No new events is My Account amp Contacts f Dial History ETa GE Start Chat i Send Contacts l Send File Oo view Profile Rename Set Speed Dial Remove From Contacts Enter Skype Mame or Unit d Block This User Request Contact Details A Wiew Chat History 5 978 253 Users Online 2 Inthe next window enter a one or two digits speed dial number Then click OK Skype Set Speed Dial Number Set Speed Dial Number Enter new speed dial number For Skype Test Call fecholz73 aa 3 The speed dial number is set to the contact Follow the same procedure to set a Speed Dial Number to the other contacts 17 3 Setup SkyATA 3 1 SkyATA Hardware Setup 1 Get the SkyATA dongle from SkyATA package and take off the USB connector cover a 1 RJ11 Jack y USB Connector LED Indicator 1 Standby Slow on off 2 Ringing Fast on off 3 Call active Always on 4 Error Always off 2 Plug SkyATA dongle USB connector into the computer USB port 3 Connect one telephone cable between the
16. MIDI music playback ap Default device wo Microsoft GS Wavetable Sw Synth ix Volume Use only default devices Q12 Do I need to restart my computer whenever I re plug the SkyATA dongle A There is no need to restart the computer but we suggest that you re open your Skype software then launch SkyATA We recommend that you plug in the SkyATA dongle first then launch SkyATA AP program and close the SkyATA AP program first before you un plug the SkyATA dongle Q13 How can I uninstall SkyATA AP program A Please follow below two steps a Close SkyATA program by clicking SkyATA system tray icon at the right bottom corner of Windows desktop and choosing Exit b Use Windows Start menu choose All Programs and find SkyATA There is Uninstall option Choose it and then click Yes button Q14 How can I dial sign when making a SkypeOut call A You can use 00 to stand for Q15 Why can t I start my computer after plug in SkyATA dongle A Please check your computer s system BIOS Boot up device option setting Your computer might have boot up device setting as USB device You can 55 refer to your computer BIOS setting procedure to change USB boot up setting Q16 How can I know the SkyATA AP program version A Right click SkyATA system tray icon at the right bottom corner of Windows desktop and choose About Q17 Why does SkyATA system tray icon at the right botto
17. SkyATA User Manual Table of Contents Ts MMPOOUCUO Ns sas5 cscrotsosesessedassewssteusssvetesdosnaieressuaseansueptususuenieasseastessteauduasseasasapes 2 tel Package GC OMICINS enaa sah dawstaeniiasdee aeeneee 3 1 2 Product Specification ccccccccsecccceececeeeecseeceeseeeeseeeesseeeessaeeesseeeesaaeees 3 13 Mai IF CQUURCS isna AAAA AAN EERE 3 1 4 Minimum System Requirements cccccccsssecceseeeceeeeeceeeeeseeeeeseeeesaeeees 4 EOK ATALE Dirree nee nae rn eee ren ares ater eae ee ee ee ee eee nee 4 2 WNStally SKYPE SOUW Alex cee hens na ters toes a a ideicant ome anieucides 5 2 1 Install Skype and Quick Sta ft ssc sie ci os dees deve cece cecn ceases cee dcuesecedcenesneyeoxseceseies 5 22 5ela opecd Dial NUMDEN airneo 17 Doe U VAA me IE are oe 18 3 1 SkyATA Hardware Setup ccccccccccseceecsseeeceeseeseeeesseeeesseeeesseeeeseeeeeeas 18 3 2 OkKYATA SOnWale SelUD resessie ake eaws 20 TUSE OKA 2 er eee E ee re ee ee ee eet 27 41 Before Making a Call consim E EE A 27 AA SVATA ICON ar ETTE A E E R 28 SSN ATA UE E E E N 28 A AC OO Musa A 29 432 General Seting Page nc kesiveidcedceddanddveldapideeidoeideeiindieldeialieies 30 4 3 3 PNONE Setting PAG Cs sccesendees iets cexddcnecenceeeadeneieeedereschaceneeeeadereneseaene 32 4 3 4 Multi Call and Conference Page ccccccccssseecseeeeeeeeeeseeeeesseeeeeas 35 4 4 Make a Skype Calllltcece a tea ere ties retarted niet ani etre et niet iteten iets 36
18. am The quick solution is to install SkyATA program again as the pop up message suggests Also you can refer to FAQ 2 if you still encounter problem This problem might happen in Windows 2000 system only 52 x Sky474 AFP program is not active please unplug Sky474 dongle and plug again Re install Sky474 4P program and launch to make SkyaT4 active Press OK to exit Sky474 AF program Q8 Why doesn t the phone ring when there is an incoming call A a Please make sure whether SkyATA is successfully installed or not as description in FAQ1 b Try to change the Ring signal frequency selection in Phone Setting page c Try with other analog phone because some phone might have special driving requirements although we have tried to make our device compatible Q9 Why can t I hear dial tone when I pick up the handset A a Please make sure whether SkyATA is successfully installed or not as description in FAQ 1 b Make sure SkyATA has been chosen as the Skype sound device for Audio In Out please refer to FAQ 9 c Please check whether your computer has entered into power saving mode or not User needs to make PC wake up from power saving mode and SkyATA will re initialize before normal operation Please remember to make sure phone is on hook when SkyATA is initializing Q10 Why can t I hear any voice after I pick up phone receiver and Skype shows connected when I make or answer a call A Make sure SkyATA has been chosen as the Sky
19. atically low cost through the Internet using regular phones By connecting SkyATA with a cordless phone or DECT Digital Enhanced Cordless Telecommunications phone you can make receive a Skype call through the handset keypad without having to stay close to your computer Also SkyATA provides a simple and convenient way of making a Multi Call call switching among multiple Skype contacts or a Conference call talking to several Skype contacts simultaneously via phone keypad Thanks to SkyATA s easy and friendly User Interface you can make Skype calls in similar ways as you can with the traditional PSTN By connecting SkyATA with a cordless or DECT phone you can freely talk to the Skype contacts and enjoy the convenience of wireless technology In addition SkyATA is very compact and can be carried around easily Now SkyATA also supports other IM Softphone as an audio device User can make receive an IM call from PC then pick up phone for conversation The document of SkyATA comprises of several parts as follows A quick installation guide to help install and use SkyATA quickly For any questions about this product please refer to the SkyATA user manual or SkyATA on line help On line help can be read from the SkyATA system tray icon at the right bottom corner of Windows desktop once the SkyATA AP program is installed Also FAQs Frequently Asked Questions can be found from on line help and user manual For further questions please feel
20. ch SkyATA through start menu or SkyATA desk icon Then Skype will invoke the warning window Another program wants to use Skype again Make a proper choice After this modification SkyATA will work lf user doesn t want Skype to pop out this warning message whenever user reboots PC user can choose Allow this program to use Skype S Skype seanvoicemail a File view Contacts Mime Help c Create a Conference Call fo Sky peu Add Contact Search in Skypeln Gr Ceanvoice Voicemail 5 Call Forwarding ay Contacts G Die send sms Message a brian chat 19 A G chinhung su STE eue i G Ker ony Share Skype with a Friend T MoMo G Sean G Teresa T test brian chang Stenge Ca eve q T victor Meferius Enc Options 1 50 S Skype Options a General 2 Privacy ES Allow calls from anyone only people From my Contacts gt Notifications only people I have shared my details with Allow chats from AD Sounds anyone O only people From my Contacts AY Sound Devices only people I have shared my details with Keep chat history For Hotkeys a Jallow my status to be shown on the web Learn more Connection Call Forwarding amp Voicemail video EETA F Updates Manage other programs access to Skype T emages LS anage blocked users i Advanced S Skype Manage API Access Control Related Tasks
21. d the keypad doesn t work If user hangs up the phone and picks up the phone again for a new call user can start the call and operate all the way through the phone keypad 2 4 2 SkyATA Icons Desktop and Quick Launch icon System tray icons at the right bottom corner of Windows desktop Initializing Ready Call Active Hardware failure Skype unavailable IM Mode HO GSeso a 4 3 SkyATA GUI There are five choices Option About Help IM Mode and Exit when user clicks SkyATA system tray icon at the right bottom corner of Windows desktop Option has all settings for SkyATA About will tell user SkyATA AP software version The on line help will be launched when user chooses Help from SkyATA system tray icon On line help supports language English Traditional Chinese and Simplified Chinese IM Mode can be an audio device for other IM Softphone Exit will close SkyATA AP Application Program program Following are detailed descriptions about Option for SkyATA settings 28 4 3 1 Option The Option dialogue includes the settings most commonly selected by users When user clicks the OK button at the bottom of Option dialogue after making a new setting the new setting will be activated and Option dialogue closes immediately If user clicks the Apply button at the bottom of Option dialogue after making a new Setting the new setting will be activated immediately and user can continue to make more changes if necessary User choo
22. ent application By selecting a country the device will activate the specific busy tone frequency and cycle adopted by local Public Switched Telephone Networks in that country Sometimes the connecting PBX doesn t have the exact busy tone parameter as defined in user s country For this case user might encounter busy tone detection and unfamiliar busy tone problems even selecting user s country User can configure the busy tone parameters themselves if they know the appropriate setting Enable user s busy tone parameter setting option as below figure and fill in appropriate parameters then click OK The parameter will be saved and active The default international busy tone country setting is United Kingdom SkyATA supports busy tone for 23 countries now 33 uk i 34 4 3 4 Multi Call and Conference Page User can select to enable the functions of Multi Call and Conference individually The page includes settings for Multi Call setting amp Function key and Conference setting amp Function key After Multi Call or Conference function is enabled the corresponding function key is selected x General Phone Setting Multi Call and Conference Multi Call setting amp Function key M Multi Call ie Conference setting amp Function key W Conference i Default OK Cancel Apply Multi Call setting amp Function key When Multi Call function is enabled the function key for Multi call is key
23. h volumes when user is making or answering a phone call To adjust the audio wave output volume drag the speaker volume scroll bar To adjust the audio wave input and recording volume drag the microphone volume scroll bar Auto start up If this setting is enabled the SkyATA program will be automatically loaded and executed when the computer operating system is started 30 The default setting is enable Initial ring lf this setting is enabled an initial ring from the connected phone will be activated to inform user SkyATA is now ready for use once the device initialization is successfully completed The default setting is disable Skype window pop out If this setting is enabled SkyATA will automatically bring up the Skype window when user picks up the phone receiver and bring down the Skype window when user hangs up the phone The default setting is enable 31 4 3 3 Phone Setting Page This page provides the related configurations about phone settings such as Ring signal frequency selection Busy tone setting and the Advanced setting of busy tone will cover country selection for International Busy tone and Busy tone parameter 4 General Phone Setting Multi Call and Conference Ring signal Frequency selection 25 He Busy Cone setting Busy bone period 5 SEC Advanced setting Default OK Cancel Apply Ring signal frequency selection Here supports four types of ring sig
24. ied in Article 1 belom Mo Emergency Calls by entering into this Agreement You acknowledge and agree that the Skype Software does not and does not intend to support or carry emergency calls Please also see article 7 below al E Yes accept the EULA and have read the Privacy Statement insta 5 If user choose Options button in the previous step An Options window will pop up and user can choose preferred installation folder by Browse User can choose to check boxes for Create a desktop icon Launch Skype after installation or Start Skype when the computer starts Then click Install hel Skype Install ws Options Select where Skype should be installed C Program Files Skype Phone Atleast 23 0 MB of free disk space is required Create a desktop icon Launch Skype after installation Start Skype when the computer starts Note user can always click Back to go back to the previous step 6 After installation Skype will ask for Create Account Then click Next S Skype Create Account Full Mame Choose Skype Mame xexxxxtest Between amp and 32 characters Password abet Mininurn 4 characters Repeat Password Ne Yes I have read and accept the Skype End User License Agreement and I have read the Skype Privacy Statement Fields marked with an asterisk are required 7 User can provide e mail address and country information and
25. k Start and Set a Speed Dial Number 2 1 Install Skype and Quick Start lf Skype has been installed check if it is the version which SkyATA claims to support as SkyATA user manual section 1 4 Minimum System Requirements If the answer is yes user can skip this section and go to the next section If not download the most updated Skype version Since Skype might change API for the new release we can t guarantee our current SkyATA AP can work with the new update seamlessly You should be able to adopt it for basic Skype talk but you always can download the latest SkyATA AP program from our web site or get help from our supporting people 1 Open an Internet browser and in the address bar enter http www skype com 2 When the Skype web page appears click Download Skype The download is free 3 After downloading double click on the SkypeSetup exe icon 4 The Skype welcome window as below will appear Follow blue circles 1 3 to select a language by scrolling the bar accept Skype End User License Agreement and click Install ie Skype Install Hello Thank you for downloading Skype G Select your language English Ba Please read the Skype End User License Agreement EULA below and the Skype Privacy Statement Skype End User License Agreement in IMPORTANT PLEASE READ CAREFULLY Before reading the articles below please note the Following preliminars terms which use some of the definitions specif
26. k up phone receiver and click History tab of Skype main menu to check Voicemail Voicemail can be retrieved by clicking play icon to start and stop as below picture Once Voicemail ends there will be a dial tone coming up and user can choose to check another Voicemail or make another call 39 F n n Skype seanvoicemail File View Contacts Tools Cal Help Q z O Add Conkack Search Call Phones Conference Chat Gr Seanyvoice a 10 new events Jh 4 18 4 9 Skype Caller ID SkyATA can support Type FSK Caller ID for Skype call If SkyATA is connected to one phone with FSK Caller ID support then user can see the caller s Skype account from display screen when there is a Skype incoming call and the phone is on hook As below figure our SkyATA program can provide information about caller s Skype account caller s Skype speed dial number and the calling time x Skype Sea dial number Caller s Skype TT dial number will only be displayed if callee did setup a Skype speed dial number for the caller and callee can call back the Skype contact by using the speed dial number easily without searching efforts User might be able to use phone s redial function to call back the contact by Skype speed dial number The displayed calling time will be the callee s PC local time and the time displayed will also be decided by the phone supporting format and whether the phone supports time display or not 40 4 10 Make a Sk
27. llow this program to use Skype If this option has been chosen and user still wants to use SkyATA please refer to Q5 of Chapter 5 FAQs for solution Another program wants to use Skype Another program is trying to access Skype This can be a potential security risk what would vou like to do Name Sky ATA exe ti Publisher Allow this program to use Skype Do not allow this program to use Skype what does this mean 26 4 Use SkyATA 4 1 Before Making a Call Before making a call with SkyATA make sure the following requirements have been met The whole computer system and internet connection meet or exceed the minimum system requirements in Minimum System Requirements section The computer is connected to the Internet SkyATA dongle is connected to the computer USB port A telephone is connected to the SkyATA dongle RJ11 port via the phone cable A Skype program version 2 5 3 0 or 3 1 is installed and launched in the computer A Skype account has been created and contacts have been added SkyATA AP program is installed and launched in the computer Important Notes Please don t combine the Skype window interface with the phone keypad for use when you make a call For example user might make a call through the Skype window and pick up phone receiver for conversation in the beginning Without hanging up the phone user might want to use the phone keypad to make a Multi Call or a Conference call but fin
28. m corner of Windows desktop show Hardware Error A a SkyATA might not plug in the computer USB port properly Please unplug SkyATA dongle and make sure to plug SkyATA dongle into the computer USB port properly User can try to use USB cable to connect SkyATA and USB port to make sure solid plug into USB port b The Phone receiver is picked up before SkyATA finishes initialization Please make sure phone is on hook before SkyATA initialization completes Q18 Why does SkyATA system tray icon at the right bottom corner of Windows desktop show Skype unavailable A Please make sure Skype is launched and on line User can refer to the following possible cases a Skype is not active owing to no internet access and SkyATA program is launched b Skype program is closed after SkyATA program is launched c User changes Skype status to Offline and picks up the phone receiver User needs to change Skype status to Online for normal operation Q19 Why can t I use existing Skype audio devices after SkyATA is installed A After SkyATA is installed Skype sound device will be set as SkyATA as figure in FAQ 9 If user wants to use other Skype device user can change Skype sound device as the one user wants to use Similarly user needs to change Skype sound device as SkyATA if other Skype USB audio device is adopted first and then user wants to use SkyATA Q20 Can I use Skype version later than SkyATA claims to support in Minimum Sys
29. nal frequency 20Hz 25Hz 30Hz amp 50Hz User can choose a proper ring signal frequency according to the ring frequency of the phone user adopts Usually the ring signal frequency adopted in the U S A is 20Hz The ring signal frequency in Europe is 25Hz The ring signal frequency adopted by the major countries in the world ranges from 20 to 50Hz The default setting is 25Hz Busy tone setting User can choose a preferred duration time for playing busy tone The shortest duration time setting is 5 seconds The longest time limit is 120 seconds The default setting is 5 seconds 32 Under either one of the following conditions user can hear a busy tone being played on the phone User picks up the phone receiver when user s Skype status is Offline User makes a Skype call to an Offline contact User makes a Skype call with a wrong speed dial number User is on line with a Skype contact but the Skype contact hangs up the phone before user hangs up Advanced setting of busy tone User can choose the living country from country selection list to get the familiar busy tone When user can t find the living country from the list user can configure the busy tone parameters themselves if they know the appropriate setting Then click OK It is not necessary for user to change this setting for general application This feature also allows user to set the appropriate settings of busy tone when SkyATA is connected with one PBX for differ
30. ndows 2000 systems user might encounter problems after SkyATA program installation completes and Windows 2000 pops up message as below User can click OK button then unplug SkyATA dongle and plug again or restart Windows 2000 Re install SkyATA AP program and launch through start menu or SkyATA desk icon to make SkyATA active x Sky474 AF program is not active please unplug Sky474 dongle and plug again Re install Sky474 4P program and launch to make SkyaT4 active Press OK to exit Sky474 AF program Q5 Why still can t use SkyATA after the hardware and software are successfully installed A Whenever the SkyATA AP software is launched Skype will invoke one warning window Another program wants to use Skype If you choose Do not allow this program to use Skype but still want to use SkyATA please go to the Skype window main menu Tools and choose Options In the next window 49 choose Privacy tab in the left Double click Manage other program s access to Skype in Related Tasks on the lower side of the window There will be a Manage API Access Control window coming up Scroll down the bar to find device Name SkyATA exe Not allowed to use Skype Choose this device and click Change button to get the warning window Another program wants to use Skype and make proper choice like Allow this program to use Skype but ask again in the future Or choose this device and Remove button on the right side Click OK Re laun
31. ne comes up User can decide to make a new call or press Multi Call function key to switch to next reserved call 3 When user makes a Multi Call to a contact with Skype Voicemail function enable user can decide to hang up the call by pressing or Multi Call function key when the call enters contact s Voicemail Then a dial tone comes up and user can decide to make a new call or switch to a reserved contact by pressing Multi Call function key again 4 When user makes a Multi Call to a contact with an answering machine phone user can decide to hang up the call by pressing key when the call enters contact s answering machine voice mailbox Then a dial tone comes up and user can decide to make a new call or switch to a reserved contact by pressing Multi Call function key 5 If user wants to hang up all contacts on hook the phone 4 11 Make a Skype Conference Call To make a Skype Conference call the Conference Call function needs to be enabled and the Conference function key Is The one on many talk maximum of 4 Skype contacts simultaneously can be done when user is making or answering a Skype call Important Notes Please don t combine the Skype window interface with the phone keypad for use when you make a call For example user might make a call through the Skype window and pick up phone receiver for conversation in the beginning Without hanging up the phone user might
32. nference Call to a contact with Skype Voicemail enable the call will be put separately when Voicemail function starts The call wont join Conference automatically User can decide to hang up the call by pressing key Then a dial tone comes up and user can decide to make a new call or go back to the Conference by pressing Conference function key k again 4 When user makes a Conference Call to a contact with an answering machine phone please be reminded the Conference conversation might be recorded by the answering machine For confidences user can choose to hang up the phone and re establish the Conference call for this case 4 11 2 Hang up a Conference Call User can hang up the phone to close the Conference call 43 4 12 Other IM Mode User can use SkyATA for other IMs Softphones like AOL Instant Messenger AIM Windows Live Messenger MSN Yahoo Messenger etc as an audio device by choosing IM mode from SkyATA system tray icon at the right bottom corner of Windows desktop But user can t press phone keypad to make or answer a call some IMs have their own audio device selection GUI like Skype and Yahoo User can choose SkyATA as the audio device from IM s audio device setting when SkyATA is connected to a PC After making receiving a call from a PC user can pick up the phone connected with SkyATA for conversation For IMs without audio device setting GUI user can set PC system audio device as SkyATA Howeve
33. nts Settings Search E 1 Help and Support y Run Shut Down Ea Q2 How do I know that SkyATA is successfully installed A The easy way is to check the status of SkyATA system tray icon at the right bottom corner of Windows desktop If you can see the SkyATA system tray icon presented as or system tray icon shows SkyATA when mouse cursor is put on SkyATA system tray icon And you can hear the dial tone when you pick up the phone receiver Then SkyATA should be successfully installed TG gt i wi s D pa pe Q3 Why some of my computer USB ports don t work with SkyATA A Some Windows 2000 or Windows XP systems might have driver problem with their USB 2 0 ports since both operation systems have been released before 45 USB 2 0 is available However Microsoft s Windows 2000 XP latter service pack has added support for USB2 0 User can access Microsoft web site and search by USB FAQ or link http Awww microsoft com whdc system bus USB USBEAQ intro mspx to find more information User can check Windows device manager as following procedures to see whether your problem is related with USB driver or not After USB driver is updated your USB ports should work with SkyATA and other USB devices essiona Settings Control Panel ln Window s 2000 P Ff F i Fj hi i a F W T o T i j 46 Ey Control Panel Fie Edit wiew Favorites Tools Help e Back p Search
34. pe sound device for Audio In Out Go to the Skype window main menu Tools and choose Options In the next window click Sound Devices tab in the left and choose SkyATA from Audio In and Audio Out scroll bar 53 k Skype Options Sound Devices Fa General S Audio In Privacy Audio uk P Notifications AD Sounds Ringing Windows default device Ring PC speaker Sound Devices Let Skype adjust my sound device settings ny Connection Call Forwarding amp Voicemail Video BETA Related Tasks Learn more how bo sek up vour audio settings Updates E Make a test call to Skype answering machine SMS Messages Advanced oF cn Q11 After connected SkyATA dongle with my computer couldn t hear music or voice from my computer What can be done so that can listen to music from the original sound device A Right click the volume system tray icon at the right bottom corner of Windows desktop choose Adjust Audio Properties It will come out the Sounds and Audio Devices Properties window Choose the default Windows audio device like sound card Then you should be able to listen to music from your original sound device like speaker 54 Sounds and Audio Devices Properties wa x Volume Sounds Audio Voice Hardware Sound playback gh Default device 5 k WAT A Sound recording A Default device SkWATA Ed Ue Advanced
35. r PC s music output will go to the phone instead of user s PC speaker Changing PC s system audio device setting can be done through Option page of SkyATA system tray icon as below figure After SkyATA is chosen as PC s system audio device please click OK or Apply zl IM Mode Skp TA Audio Device Speaker Microphone Windows default audio device setting Specify a sound device for other applications such as media player etc Audio Uut Speaker Skya TA Audio In Microphone User tip For IMs with audio device option user can choose Ska TA as audio device Otherwise user can choose Ska TA as Windows default audio device OK Cancel Apply 44 5 FAQs Any encounters of problems regarding using this product please refer to the following troubleshooting information which contains a list of many frequently asked questions FAQ Q1 Why SkyATA doesn t work after SkyATA setup program is installed in Windows Vista A For Windows Vista user needs to manually launch SkyATA again after SkyATA setup program is installed From All Programs of Windows start menu or SkyATA icon in Windows desk user can launch SkyATA program For Windows XP and 2000 SkyATA will automatically be launched after setup program finishes installation in default The reason is because of Vista s new architecture for security Default Programs P Windows Update Fe Programs Docume
36. se the Skype window interface to answer a call When there is a Skype Skypeln coming call click the Call Answer button at the bottom of the Skype window with the mouse or keyboard Pick up the phone receiver and wait for the contact to proceed with the call 3 User might hear a busy tone if the Skype caller hangs up the call before user does 38 4 7 End a Skype Call 1 Put the phone receiver back onto the telephone 2 Use the Skype window interface to end a call Click the Hang Up Reject button at the bottom of the Skype window and put the phone receiver back onto the telephone 4 8 Use Skype Voicemail 1 After user enables Voicemail by subscribing from Skype user can leave Voicemail to any contact by choosing the contact and right clicking mouse to choose Send Voicemail User with Voicemail enabled can get Voicemail if he didn t answer a call ig a n S Skype seanvoicemail File wiew Contacts Tools Help Add Conkact Search Call Phones Conference Chat Ta oean oice gt 26 new events Jh 4 18 Contacts Dial H History 4 arian start cal doy G Start chat amp Send Contacts eae Send File a Send Voicemail G Ken 1 PM GMT 0 G MoMo G rdos t w View Profile G Sean Rename Tere A Set Speed Dial test br Remove from Contacts Tiger cf Block This User S Victor h i cia View Chak History Pa ooz cuFF 2 User can pic
37. ses either OK or Apply button then the new setting will be saved and user has the updated setting when user launches SkyATA again User can use Cancel button to cancel the changes and Option dialogue closes immediately Besides user can click Default button to refresh settings to default settings in every pages There are three Option pages General Setting Page Phone Setting Page Multi Call and Conference Page 4 General Phone Setting Multi Call and Conference Language English Z SkyvAT4 device volume control Speaker Microphone Iw Auto start up Initial ring M Skype window pop out Default 29 4 3 2 General Setting Page This option dialogue provides the basic operation settings including Language selection SkyATA device volume control of soeaker and microphone Auto start up Initial ring and Skype window pop out x General Phone Setting Multi Call and Conference Language English SkyvAT4 device volume control Speaker Microphone Iw Auto start Up Initial ring M Skype window pop out Default aa _acohy_ Language Three languages are available English Simplified Chinese and Traditional Chinese The default language is determined by the Select Setup Language setting during SkyATA setup program is installing SkyATA device volume control User can individually adjust the speaker and the microphone volume of SkyATA and dynamically adjust bot
38. sy Folders 4History As ey E Address A Control Panel Accessibility AddfRemove AddiRemowe Administrative Automatic Control Panel Options Hardware Programs Tools Updates sirai pa B Ei F PL Provides system information and changes environment settings Date Time Display Folder Options Fonts Game Windows Update Windows 2000 Support T oy O Controllers IntelR Internet Network and Extrem Options Dial up Co Phone and Power Options Printers Regional Scanners and Options Cameras Scheduled Sounds and System Users and Tasks Multimedia Passwords Provides system information and changes environment settings My Computer 47 ae Device Manager Action view a m 2 Display adapters 23 DYDICD ROM drives H Floppy disk controllers H E Floppy disk drives H 6 IDE ATA ATAPI controllers Fae Keyboards fe Mice and other pointing devices es Monitors Network adapters Eh Other devices aaea R Univers maa fi y Ports COM amp Beals ra Sound video Uninstall oe System devic ean For hardware changes H Universal Seri p Into e ac ia Intel R 8 niversal Host Controller 240 4 z Intel R 82801E6 USB Universal Host Controller 2407 Intel R 82501EB USB Universal Host Controller 24DE if USB Root Hub gt USB Root Hub gt USB Root Hub i USB Root Hub System Properties xl General Network Identification Hardware User Profiles Advanced
39. tal signature affirme that software has been tested with Windows and that the software has not been altered since it was tested REFE pin Ter sits Hoe E ee I ry A oan A i a The software you are about to install does not contain a Microsoft digital signature Therefore there is no guarantee that this software works corectly with Windows Sk WA TS Fou want to search for Microsoft digitally signed software visit the Windows Update Web site at http windowsupdate microsoft com to see if one is available Do vou want to continue the installation es No More Info 4 Then next window will recommend user to close other application programs before continuing to install After other applications are closed click Next a I Setup SkyATA j jra It is recommended that you close all other applications before continuing Click Nest to continue or Cancel to exit Setup 21 5 The Select Setup Language window pops up Choose a preferred language by scrolling down the selection bar After choosing the language click OK Select Setup Languare es Select the language to use during the aly installation 6 The Welcome to the SkyATA Setup Wizard appears Read the on screen instructions and click Next Setup SkyATA Welcome to the SkyATA Setup Wizard This will install Sk TA on pour computer kis recommended that you close all other applications before con
40. tem Requirements A Since Skype might change API for the new release we can t guarantee our current SkyATA AP can work with the new update seamlessly You should be able to adopt it for basic Skype talk but you always can download the latest SkyATA AP program from our web site or get help from our supporting people 56 6 Regulation Regulatory Compliance Notices Class B Equipment This equipment has been tested to comply with the limits for a Class B device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that inter ference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by implementing one or more of the following measures Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver E Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for
41. then click Sign u Soooeeiyahoo com E mail is optional but it is the only way to retrieve your password Yes send me Skype news and special offers Country Region United States City 8 A Getting Started window comes up Press Start button to get a simple guide for setting up Skype S Skype Getting Started Do nat show this guide at startup 10 Getting Started is a simple guide for setting up Skype You can test your sound settings find and add your friends and give them a call To continue click Start 9 The next window will help user to check your sound settings by making a Skype test call Click Next S Skype Getting Started Ype sR pe Name OF HUMID Wr TF you have problems with sound settings Click here to get help setting u vour equipment Q previos By sty next C 11 10 The next window will guide user to add friends to user s Skype contact list Click Next E Skype Getting Started D Enter the Skype Nan y act Search Conference dd a Contact Moa ne e Contacts ll Dial Histor i E Add a Contact Q A amp 2 Add C W IF you can t Find your Friend s Skype Name use Skype search to Find them Previous Next 12 11 Then user can try to call friends Click Next S Skype Getting Started amp Contacts p Histor Type Skype Hame or number Peter United Kingdom SB Call Peeter You
42. tinuing Click Nest to continue or Cancel to exit Setup Cancel 22 7 Inthe next window check the box of accept the agreement after reading the agreement carefully Then Click Next Note User can click Back to go back to the previous step anytime during installation E Setup SkyATA License Agreement Please read the following important information before continuing Please read the following License Agreement You must accept the terme of this agreement before continuing with the installation SkWATA Basic End User License Agreement This Product t protected by copyright and other intellectual property laws and treaties and is being made available solely for use by you in accordance with the following License Agreement terms and conditions Any use reproduction or redistribution of the included Software that is notin accordance with the License Agreement is expressly prohibited and may result in civil and criminal penalties THE VENDOR AND ITS SUPPLIERS ARE WILLING TO LICENSE THIS PRODUCT TO YOU ONLY ON THE CONDITION THAT YOU ACCEPT ALLOF do not accept the agreement 8 Inthe next window designate a folder for the installation A default folder will appear If this is not a preferred folder for user click Browse and choose a folder from the list After deciding folder for the installation click Next Setup SkyATA See Select Destination Location Where should Sku 74 be installed
43. ypad for use when user makes a Multi Call 3 User might hear a busy tone for 3 seconds if the Skype contact doesn t answer the call or hang up during conversation when user tries to call more than one contact or there are at least three Skype users in the call When there are only two Skype users in the call the busy tone period will be set according to the Busy tone period setting in Phone Setting page Please refer to Busy tone setting section of Phone Setting page in section 4 3 3 for more possible cases 4 10 2 Switch calls in a Multi Call To switch between the Skype multiple contacts press the Multi Call function key There will be a dial tone coming up Press the Multi Call function key again after hearing the dial tone Then the Skype call is switched to the next reserved Skype contact The previous call will be put on hold The sequence of the switch circulation is the same as the sequence these calls were established For 41 example user sets up call 1 to call 5 When user talks to call 5 and next switch will be call 1 4 10 3 Hang up a Multi Call 1 In the SkyATA Multi Call operation mode press the key to hang up the current Skype contact Then a dial tone comes up and user needs to press the Multi Call function key to switch call to the next reserved Skype contact 2 When user wants to cancel current dialing call press the key The dialing call can be cancelled and then a dial to
44. ype Multi Call Enable the Multi Call function before making a Multi Call and Multi Call function key is User can engage in a one on one talk with the maximum of 9 Skype contacts and switch between them by using the function key Multi Call can be done when user is making or answering a Skype call Important Notes Please don t combine the Skype window interface with the phone keypad for use when you make a call For example user might make a call through the Skype window and pick up phone receiver for conversation in the beginning Without hanging up the phone user might want to use the phone keypad to make a Multi Call or a Conference call but find the keypad doesn t work If user hangs up the phone and picks up the phone again for a new call user can start the call and operate all the way through the phone keypad 4 10 1 Make a Multi Call 1 When a Skype call is undergoing pressing the Multi Call function key will out the current Skype call on hold There will be a dial tone to inform user it is time to add another Skype contact by dialing the speed dial number followed by key for an immediate call The same procedure can be repeated until the maximum of 9 Skype contacts have been added 2 User can also use the Skype window interface to make a Multi Call Then pick up the phone receiver and wait for the contacts to proceed with the call Please don t combine the Skype window interface with the phone ke
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