User Manual Milo Milo Plus BTE
Contents
1. Earmold Dome Retention Earmold SlimTip Removal handle OU 14 The following chapter provides step by step instructions on how to use your hearing system Please follow these steps carefully In the drawings the parts that are particularly important for each step are shown in green Step 1 Getting to know your hearing system Take the hearing instrument in your hand and try out the hearing system controls This will make it easier for you to feel and operate the controls later on when wearing the hearing system To increase the volume press the volume control upwards To decrease the volume press the volume control downwards Fig 1a for standard models only the micro model does not have a volume control Increase volume re _ Decrease volume Fig 1a In order to change a hearing program press the program switch displayed Fig 1b 4 Using the hearing system Step 2 Battery preparation Remove the protective foil from the new battery Fig 2 Wait for two minutes before inserting to activate the battery SS E Fig 2 Step 3 Inserting the battery Take the hearing system in your hand Fig 3a and open the battery door Insert the battery so that you see the symbol on the battery Fig 3b Step 4 Turning on the hearing system Switch on the hearing system by closing the battery compartment Fig 4 Fig 4 Gi Open and close the battery compartment gently and2. For more information please visit www phonak com or ask your hearing care professional 35 Phonak offers you a comprehensive worldwide warranty valid starting from the date of purchase Please ask your hearing care professional about the term of the warranty valid in the country of purchase The warranty covers repairs in case of processing and material errors No warranty claims will be considered if the hearing system shows normal wear and tear improper handling or care exposure to chemicals immersion in water or undue stress In case of damage caused by third parties or non authorized service the Phonak warranty Is null and void This warranty does not cover services performed by a hearing care professional at his or her workplace Serial number of the Serial number of the left hearing system right hearing system Purchase date 36 With the CE symbol Phonak AG confirms that this Phonak product including accessories meets the requirements of the Medical Devices Directive 93 42 EEC as well as the R amp TTE Directive 199 5 EC on radio and telecommunications transmitters The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above mentioned directives This symbol indicates that the products described in these user instructions adhere to the require ments for an application part of Type BF of EN 60601 1 The surface of the hearing system is specif
3. see the part circled in green Fig 5c Next place the hearing system behind your ear Fig 5d Then insert the upper part of the earmold into the upper part of the bowl of your ear Fig 5e e ra Se KE E d 4 F 2 Ki W y ez l Or fe N CTK A oa Sa J JI Fig 5c Fig 5d Fig 5e If you have problems inserting the hearing system use your other hand to gently pull your earlobe downwards This opens the ear canal a little more and you can rotate the earmold until it fits correctly Check the fit by running your finger over the bowl of the ear You know it fits correctly if when doing so you feel the contour of the bowl of the ear and not the hearing system Fig 5f In the beginning please use a mirror to check 8 3 A a P a lt Ney Fig 5f You have now successfully inserted the right hearing system Now insert your left hearing system in the same way marked in blue see step 5 1 21 Step 5 3 Inserting the hearing system with a dome With your right hand place the right hearing system red mark on the hearing system see step 5 1 behind your right ear Fig 5g Place the hearing tube between your thumb and forefinger Insert the dome deep enough into the ear canal so that the hearing tube lies flat on your ear Fig 5h If your hearing system has a retention cord then press it into the bowl of the ear in order to retain the dome in the ear canal Fi
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5. Milo Milo Standard and micro hearing systems User Guide Da Contents 1 Welcome 2 Important information Please read before operating your hearing system for the first time Hazard warnings Information on product safety 3 Hearing system description 4 Step by step instructions for using the hearing system Step 1 Getting to know your hearing system Step 2 Battery preparation Step 3 Inserting the battery Step 4 Turning on the hearing system Step 5 Inserting the hearing system Step 6 Adjusting the volume control behind the ear Step 7 Selecting the hearing program behind the ear 14 14 16 16 17 18 24 25 Step 8 Removing the hearing system Step 9 Turning off the hearing system Step 10 Changing the battery Step 11 Changing the battery in hearing systems with a secured battery compartment 5 Care and maintenance 6 Troubleshooting 7 FM systems 8 Service and warranty 9 Information and explanation of symbols 26 28 29 29 31 33 34 36 37 Your new hearing system is a premium Swiss quality product It was developed by Phonak one of the world s leading companies in hearing technology Your hearing system offers the most modern digital hearing technology currently available on the market Phonak has implemented this hearing technology into hearing systems that are simple and easy to use Many automatic functions offer maximum sound quality the highest s
6. carefully Ci Check if you feel resistance when closing the battery compartment Check to make sure the battery is correctly inserted and in the correct direction If the battery is inserted the wrong way the hearing system will not work and the battery compartment can be damaged The hearing system is now switched on It can take up to 15 seconds before it starts When you wear the hearing system you will hear an acoustic signal Step 5 Inserting the hearing system This step shows you how to correctly insert the hearing system The instructions apply for both standard and micro models of hearing systems The type of earmold determines how the hearing system Is inserted Gi Each hearing system is individually programmed for your right or left ear For the first step identify right and left so you will be able to insert your hearing system in the correct ear Step 5 1 Identifying the hearing systems for the right and left ear Color indicator right red left blue Fig 5a Fig 50 Standard hearing system Micro hearing system 20 A 1 c wre tha AAs ei Wm cct AYY 4 Usin g l he heari Ig System Step 5 2 Inserting the hearing system with individual earmold With your right hand take your earmold for the right ear red mark on the hearing system see step 5 1 between your thumb and forefinger Fig 5c Take the earmold up to your ear Fig 5c Place the ear canal part of the earmold into your ear canal
7. directional microphone mode reduce background noises Please be aware that warning signals or noises coming from behind e g cars are partially or entirely suppressed The hearing system contains small parts which can be swallowed by children External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards Only use accessories approved by Phonak AG 2 2 Information on product safety Ci Never immerse your hearing system in water Protect it from excessive moisture Always remove your hearing system before showering bathing or swimming Gi Protect your hearing system from heat never leave it near a window or in the car Never use a micro wave or other heating devices to dry your hearing system Ask your hearing care professional about suitable drying methods Gi When you are not using your hearing system leave the battery compartment open so that any moisture can evaporate Make sure that you always completely dry your hearing system after use Store the hearing system in a safe dry and clean place Gi Do not drop your hearing system Dropping onto a hard surface can damage your hearing system i Always use new batteries for your hearing system You can return used batteries to your hearing care professional Ci Remove the battery if you are not using your hearing system for a long period of time Gi X ray radiation e g CT scans MRI scans may adv
8. ersely affect the correct functioning of your hearing systems We recommend that you remove them before undergoing X ray procedures and keep them outside the room Gi Do not use your hearing system in areas where electronic equipment is prohibited The following user instructions describe two hearing system models The standard hearing system and the micro hearing system The standard hearing system is adapted with a classic earmold The micro hearing system can be adapted with a variety of earmolds On the following pages use the labeled drawings to identify the hearing system and the earmold that you use Your hearing care professional will tell you what size of battery you need for your hearing system Standard model With classic earmold OOWEOQHOOOHO Right or left indicator right red left blue Wind and Weather Protector for battery compartment Battery compartment with ON OFF switch Volume control Program switch Microphone input with Wind and Weather Protector Hook sound output Hearing tube Classic earmold 3 Hearing system description Micro model Option A with classic earmold 900 Gran O Right or left indicator right red left blue placed in the battery compartment Program switch Battery compartment with ON OFF switch Microphone input with Wind and Weather Protector Hook sound output Hearing tube Classic earmold Micro model Option B with dome Option C with SlimTip W eg
9. essional Battery discharges too quickly Insert a new battery and make note of exactly how long it lasts Contact your hearing care professional with this information they will be able to help and advise you Crackling or buzzing noises Check the hearing tube and earmold for earwax residue Check the hearing tube for damage color changes hardening or cracks and contact your hearing care professional if necessary for replacement 33 34 Whistling Check whether the earmold is correctly and firmly fitted If this is the case but the problem persists please consult with your hearing care professional Pain or inflammation in your ear Remove the hearing system and consult with your hearing care professional If the problem is serious please contact your physician FM Systems are wireless communication systems consisting of a radio transmitter and a radio receiver The transmitter is placed close to the sound source e g TV Radio lectern The sound is transmitted clearly and directly to the hearing system in the form of radio signals without disruptive background noises or echoes Phonak is a leader in FM communication In order to take advantage of the benefits of these high tech radio systems consult with your hearing care pro fessional If you already have an FM system and need additional information on using this system please consult the relevant user instructions on the FM transmitter or the FM receiver
10. g 5i GC A DNS el b Fig 5g Fig 5h Fig 5i 22 If you have problems inserting the hearing system use your other hand to gently pull your earlobe downwards This opens the ear canal a little more and you can rotate the dome until it fits correctly You have now successfully inserted the right hearing system Now insert your left hearing system in the same way marked in blue see step 5 1 Step 5 4 Inserting the hearing system with a SlimTip Follow the instructions in Step 5 3 as this procedure is identical 23 24 Step 6 Adjusting the volume control behind the ear To increase the volume only possible for standard models the micro models do not have a volume control press the volume control upwards To decrease it press the volume control downwards using your forefinger Use your thumb to lightly support the hearing system Fig 6 Fig 6 Step 7 Selecting the hearing program behind the ear In order to select or change a hearing program with the standard hearing system press the program switch displayed in Fig 7a For micro hearing systems press the program switch displayed in Fig 76 Pa A C S OR Se WM Bag K J Fig 7a Standard model Fig 7b Micro model If you press it again you change to the next program A signal indicates the change A signal tone can only be easily heard if you have turned on the hearing system and you are wearing it correctl
11. ied as application part of Type BF 37 38 A Operating conditions This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides This symbol indicates that it is impor tant for the user to pay attention to the relevant warning notices in these user guides Important information for handling and product safety The product is designed such that it functions without problems or restrictions if used as intended unless otherwise noted in these user guides Transport and storage conditions DX During transport or storage the temperature should not exceed the limit values of 20 60 Celsius and relative humidity of 65 for a long period of time The air pressure range between 500 and 1100 hPa is appropriate The symbol with the crossed out garbage bin is to make you aware that this hearing system may not be thrown away as normal household waste Please dispose of old or unused hearing systems at waste disposal sites intended for electronic waste or give your hearing system to your hearing care professional for disposal Proper disposal protects the environment and health 39 Manufacturer Phonak AG Laubisrutistrasse 28 CH 8712 Stafa Switzerland www phonak com kd 0459 emm gej p U N YN CH U Bel p a lt L ep Q ep GC O N N Q N LO mM Q op N
12. peech clarity and optimal hearing comfort in almost all hearing situations We are convinced that the outstanding performance of your hearing system will provide valuable benefits to your daily life Please read these user instructions thoroughly in order to benefit from all the possibilities your new hearing system has to offer With proper use and care you will be able to enjoy your hearing system for many years to come If you have any questions please consult your hearing care professional Phonak life is on www phonak com CER 0459 wm Please read the information on the following pages before using your hearing system 2 1 Hazard warnings Use only hearing systems that have been specially programmed for you by your hearing care professional Other systems may be ineffective and may In certain cases damage your hearing Changes or modifications to the hearing system that were not explicitly approved by Phonak are not permitted Such changes may damage your ear or the hearing system Hearing system batteries are toxic if they are swallowed Keep out of reach of children and pets If batteries are swallowed consult your physician immediately A In very rare cases the dome can remain in your ear canal when removing the hearing tube from the ear In the unlikely case that the dome does get stuck in your ear canal it is strongly recommended to see a physician for safe removal Hearing programs in the
13. se its special acoustic features Try to avoid touching this protection e g when inserting or operating the hearing system If you feel pain in or behind your ear or if it is inflamed please check with your hearing care professional or physician 31 32 Daily Inspect the earmold and tube for earwax and moisture deposits Clean the surfaces with a lint free cloth Never use cleaning agents such as household detergents soap etc for cleaning your hearing system If you need to clean your hearing system intensively ask your hearing care professional for advice and information on filters or drying capsules Weekly Clean the earmold with a soft damp cloth or with a special cleaning cloth for hearing systems For more in depth maintenance instructions or for more than basic cleaning please see your hearing care professional Monthly Inspect your hearing tube for color changes hardening or cracks In the case of such changes the hearing tube has to be replaced Please see your hearing care professional Hearing systems sound softer than usual no sound First check whether you can adjust and make the sound louder with the volume control Then check the hearing tube and earmold for earwax residue and clean if necessary Check whether the battery is correctly inserted and properly fitted adjust the fit if necessary If there is no improvement change the battery If the problem persists contact your hearing care prof
14. tes in some cases longer to change the battery The battery warning Signal is repeated every half hour We recommend that you always keep a Spare battery on hand Step 11 Changing the battery in hearing systems with a secured battery compartment The standard and micro models have the option to be fitted with a tamper proof battery compartment if needed for safety reasons The standard and micro hearing system use the same type of tamperproof battery compartment The micro is used in the following example to show how the battery is changed 29 4 Using the hearing system Micro hearing system After you have opened the battery compartment pull the plastic tab on top of the battery back until you feel it engage Fig 11a Afterwards press the tab up Fig 11b click The old battery can now be replaced and a new one inserted Fig 11c Ci Place the plastic tab back over the battery and secure it before closing the battery compartment Fig 11d 11e 4 click Fig 11d Fig ie 30 Diligent and routine care of your hearing system contributes to outstanding performance and a long service life Please use the following specifications as a guideline General information Before using hair spray or applying cosmetics you should remove your hearing system from your ear because these products may damage it Never wash or clean the Wind and Weather Protector see chapter 3 Doing so could cause it to lo
15. y behind the ear 25 26 4 Using the hearing system Step 8 Removing the hearing system Step 8 1 Removing the hearing system with classic earmold Take the hearing system behind your ear do not touch the tube and lift it above the upper part of your ear and then gently let go Fig 8a EE S X Ty N Fig 8a KK E E KJ Use your thumb and forefinger to grasp the earmold in your ear not the tube and gently remove it from your ear Fig 8b Fig 8b Step 8 2 Removing the hearing system with a dome Grasp the hearing system by the hearing tube and carefully remove it from your ear Fig 8c Fig 8c In very rare cases the dome can remain in your ear canal when removing the hearing tube from the ear In the unlikely case that the dome does get stuck in your ear canal it is strongly recommended to see a physician for safe removal Step 8 3 Removing the hearing system with SlimTip Follow the instructions in Step 8 2 as this procedure is identical 27 4 Using the hearing system Step 9 Turning off the hearing system You can turn off your hearing system by opening the battery compartment Fig 9a 9b Fig 9a Standard model Fig 96 Micro model 28 Step 10 Changing the battery Before the battery is completely empty your hearing system will indicate to you that the battery soon needs to be changed with an acoustic signal Once this happens you have about 30 minu
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