RAX™215DC-XJ USER MANUAL
Contents
1. E DEDEDE BE BB DDOS SS 8 D D 200808 BE s 29 DataPort RAX 215DC XJ USER MANUAL Bill eax e Host interfaces capable of fast data transfers up to 6 Gbps e Auto Start feature allows the DX115 drive carriers automatically power up seconds after the carrier has been installed without having to push the on off button e LED indicators for power fan status drive activity drive ready and error state e Superior cooling with dual 40mm exhaust fans e Durable light weight steel aluminum construction A9 215 0002 Revision 1 0 hil Table of Contents 1 Pre Installation Steps 1 Pre Installation St 1 ee 1 1 Box Contents 1 1 Box Contents Check the accessories with your RAX unit Please contact CRU if any parts 1 2 Identifying Parts 1 are missing or damaged The box should contain the following items 2 Installation Steps 1 Accessories Quantity 2 1 Installing Hard Drives 1 i 1 2 2 Rack Mounting Warnings Z dal 3 Operating RAX215DC XJ 2 Power cord 4 Usage with Mac and Windows Operating Systems 2 Screw kit 1 4 1 Usage with Macintosh Computers 2 Quick Start Guide and warranty information 1 4 1 1 Compatibility 2 4 1 2 Formatting a drive 2 1 2 Identifying Parts 4 1 3 Mounting and Ejecting Volumes 9 Take a moment to familiarize yourself with the parts of RAX215DC XJ 4 1 4 Creating a boot drive 3 This will help you to better understand the remaining Instructions 4 2 Usage with Windows Operating System 32. Mounting Bracket Power Switch on off Drive Activity LED 42 1 Compatibility 3 Ejection Handle RAX Power Drive Ready i LED Error LED 4 2 2 Formatting a drive 3 4 2 3 Mounting and Ejecting Volumes 3 4 2 4 Creating a boot drive 3 5 Frequently Asked Questions A Pree eee by Fan ror LED 6 Technical Specifications 4 Bay Power Button AC Power Inlet 4cm Exhaust Fan Multi Lane SAS SATA Port 2 Installation Steps 2 1 Installing Hard Drives a If the carrier is bundled with the unit push in on the handle to pop it out and then pull on the handle to remove the carrier from the frame b Use a Phillips head screwdriver to remove the screws securing the drive cover on either side of the carrier and then remove the cover c Carefully insert the drive not included into the carrier Slide the drive towards the Drive Carrier Board so that the I O connector on the drive mates with the connector on the Drive Carrier Board Page 1 d Hold the hard drive inside the carrier and turn the drive carrier 4 Usage with Mac and Windows Operating Systems assembly over Secure the hard drive to the bottom of the car rier by using the mounting screws provided 4 1 Usage with Mac OS X i Dan Mac e Replace the cover and secure it with the screws you removed in 4 1 1 Compatibility Step B into the sides of the carrier a RAX uses 3 5 inch SATA Serial ATA hard drives only RAX does f Reinsert the carrier into the
3. ay Device Manager K t Disk Management j gt Ey 24 ES did AppIications 4 2 4 Creating a Boot Drive some PC motherboards support booting from an external device To activate this feature you will need to adjust the motherboard s BIOS settings Check with your motherboard s manufacturer or owner s manual for details Page 3 5 Frequently Asked Questions FAQ Q Why won t the computer let me eject or unmount my drive A There may be a software application running in the background with an active link to the drive sometimes you may see a message such as The disk is in use and could not be ejected Try quitting applications and try again Try invoking the Force Quit feature in OS X to see what software may be running For Windows the equivalent command is CTRL ALI DEL Drives connected to the computer via eSATA cannot be ejected in Windows the way FireWire or USB drives can However freeware utilities are available on the internet that provide a similar function Q Does my 2 bay RAX unit support RAID A The models covered in this manual support only JBOD functional ity However the drives can be RAIDed in software or RAX can be attached to a RAID HBA for hardware RAID functionality Q Why is my hard drive experiencing data corruption A Many things can cause data corruption on hard drives whether they are inside your computer or inside an external storage product Malicious soft
4. defects in material and workmanship for a period of two years from the original date of purchase CRU s warranty is nontransferable and is limited to the original purchaser Limitation of Liability The warranties set forth in this agreement replace all other warranties CRU expressly disclaims all other warranties including but not limited to the implied warranties of merchantability and fitness for a particular purpose and non infringement of third party rights with respect to the documentation and hardware No CRU dealer agent or employee is authorized to make any modification extension or addition to this warranty In no event will CRU or its suppliers be liable for any costs of procurement of substitute products or services lost profits loss of information or data computer malfunction or any other special indirect consequential or incidental damages arising in any way out of the sale of use of or inability to use any CRU product or service even if CRU has been advised of the possibility of such damages In no case shall CRU s liability exceed the actual money paid for the products at issue CRU reserves the right to make modifications and additions to this product without notice or taking on additional liability FCC Compliance Statement This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any int
5. e clea connection of the equipment to the supply circuit and the effect that overloading the circuits might have on over current protec c Select the format type Most users prefer Mac OS Extended tion and supply wiring Appropriate consideration of equipment with Journaling HFS which is required for compatibility nameplate ratings should be used when addressing this concern with Time Machine OS 10 5 or newer If you need to use your RAX with both Mac and Windows computers select MS DOS e Reliable Earthing Reliable earthing of rack mounted equip File System instead ment should be maintained Particular attention should be given to supply connections other than direct connections to the d Enter a name for the new volume and then click Erase to branch circuit e g use of power strips start the process 3 Operating RAX215DC XJ 4 1 3 Mounting and Unmounting Volumes Connect the SFF 8088 data cable to the RAX and your host computer Plug lf the hard drives installed in BAX are in the power cord Turn on the power Insert the carriers into the frame already formatted an icon representing and the Auto Start feature will power up the drives automatically the drive s volume will appear mount on the desktop You can begin using Your RAX is now ready to use If the hard drives are already formatted the volume right away If the drive is the RAX can be used right away If the hard drives are brand new or the unformatted a message will ap
6. erference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a home or commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interfer ence to radio communications In the event that you experience Radio Frequency Interference you should take the following steps to resolve the problem 1 Ensure that the case of your attached drive is grounded 2 Use a data cable with RFI reducing ferrites on each end 3 Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug 4 Reorient or relocate the receiving antenna Tested to comply C with FCC standards FOR OFFICE OR COMMERCIAL USE Page 4
7. frame and push the handle in until it not require drivers for operation under Mac OS X However if you clicks to secure It install a host card specifically to work with this product that card may require drivers See your card s User Manual for drivers and instructions NOTE A flashing red LED on the bay indicates bay fan failure Call CRU technical support for assistance 4 1 2 Formatting a Drive If you purchased your RAX pre populated with hard drives this step should not be necessary unless you wish to change the format 2 2 Rack Mounting Warnings A or erase the drive To format use Mac OS X s Disk Utility found in the applications folder e Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the a Click on the drive in the window to the left see picture below rack environment may be greater than room ambient b Click the Erase tab in the window to the right see picture e Reduced Air Flow Installation of the equipment in a rack below should be such that the amount of air flow required for safe operation of the equipment is not compromised 208 7 AS e Mechanical Loading Mounting of the equipment in the rack Guoan e partition estore should be such that a hazardous condition is not achieved due to orama marra ee eee eee ee uneven mechanical loading pease So ee SSS e Circuit Overloading Consideration should be given to th
8. maller or GPT for volumes larger than 21B from which you wish to boot Another method is to hold down the Option key during boot up A screen should appear that allows you to select the volume you wish to use This is useful if you wish to boot from your RAX hard drive only some of the time NOTE Windows XP does not support GPT or volumes larger than 21B 4 2 Usage with Windows Operating Systems i i _ f Click through several more windows leaving the default set tings until you see a window that allows selection of a file system Choose NTFS and enter a name for the new volume Be sure to check the box labeled Perform a quick format unless you want to completely erase any data on the drive and have time to wait A quick format should take less than a minute while standard formatting may take several hours 4 2 1 Compatibility RAX uses 3 5 inch SATA Serial ATA hard drives only RAX does not require drivers for operation under Windows XP Vista or 7 However if you install a host card specifically to work with this product that card may require drivers See your card s User Manual for drivers and instructions g Click Next and then Finish to start the format process When the format is complete the Drive Properties Box will update to show the new volume name The new volume can now be found in My Computer 4 2 2 Formatting a Drive If you purchased your RAX pre populated with a hard drive this
9. n but it will tell you if it even sees any files Q Will this product work with hard drives larger than 2 2TB A Yes assuming the rest of your configuration e g OS BIOS host drivers supports large volumes this product is compatible with drives larger than 2 21B For additional information please visit www cru dataport com 6 Technical Specifications Product Name RAX215DC XJ Interface Types amp Multi lane SAS SATA 6Gb s SFF 8088 Speeds Compatibility e 3 5 inch SATA hard drives e 3 5 inch SAS hard drives Operating System e Windows XP Vista Windows 7 Requirements e Mac OS X e Linux distributions that support SFF 8088 connections Power Switch 2 position On Off Power Supply Single 125 watt power supply Cooling Fan Dual 40mm exhaust fans External Material Steel aluminum Compliance EMI Standard FCC Part 15 Class A CE EMC Standard EN55022 EN55024 Shipping Weights 18 pounds Dimensions 429mm W x 413mm D x 44mm H Support We don t want anything to go wrong with your CRU Dataport product But if it does Technical Support is standing by and ready to help Contact Technical Support through www cru dataport com or call 800 260 9800 RAX is a trademark of CRU Acquisitions Group LLC Other marks are the property of their respective owners 2011 CRU Acquisitions Group LLC All rights reserved Limited Product Warranty CRU DataPort CRU warrants this product to be free of significant
10. pear formats are not compatible with your computer the drives will need to on the desktop saying that the disk is be formatted before being used See the following section Usage with unreadable You can use OS X s Disk Mac and Windows Operating Systems Utility to easily format the drive see section above Page 2 Unmount the volume before powering down the unit by dragging the volume s icon to the trash bin or by selecting the volume then pressing Command E Disconnecting the unit without first unmounting the volume can result in data loss 4 1 4 Creating a Boot Drive To activate this feature you must first install OS X on the hard drive in your carrier The easiest way to do this is to clone an existing system drive using a utility such as Carbon Copy Cloner or super Duper Next go to System Preferences gt Startup Disk A window will list the available bootable volumes Select the volume You may need to scroll down to see it If the drive is already formatted you can identify it easily by its volume name If it s unformatted the Drive Properties Box will say Unallocated and you Il need to initialize the disk before formatting it Initialize the disk by right clicking the Device Properties Box and selecting Initialize Disk d To format the drive right click the Drive Properties Box and select Format e If you are prompted to select a partition type select MBR for volumes 21B or s
11. step should not be necessary unless you wish to change the format or erase the drive To format use the Disk Management utility 4 2 3 Mounting and Ejecting Volumes If the hard drives attached to RAX are EA already formatted you can begin using ate 5 oo Ab the volume right away When the unit is properly connected and turned on a window may open to allow you access to the volume If no window appears you can find the volume by double clicking My Computer a Right click on My Computer then select Manage The Com puter Management window will open b In the left pane of this window left click on Disk Management c The drive should appear in the list of Disks in the lower middle right pane see picture below Eject the RAX before powering it down by single clicking the green arrow icon on the task bar then selecting Safely remove Windows will indicate when It is safe to disconnect RAX Discon necting the unit without first ejecting it can result in data loss lt gt 1 01 PM File Action View Help 9 7Hibblags Computer Management Local ES S a System Tools amp Blah blah blah F Simple Basic NTFS Healthy Primary Partition p Task Scheduler tea Vista C Simple Basic NTFS Healthy System Boot Page File Actin p Event Viewer amp XP Ds Simple Basic NTFS Healthy Primary Partition gt fi Shared Folders gt Local Users and Groups gt Reliability and Perform g
12. ware OS bugs failure to properly discon nect external devices or no reason at all Data corruption or loss is therefore not covered by warranty this is the case with all rational companies in the storage industry The first thing to try is restarting both the computer and the external device If the data is still corrupted try running built in OS utilities such as Mac OS X s Disk Utility First Aid on the hard drive For best results boot your computer with a Mac OS X Instal lation CD and launch Disk Utility from the CD When you reach the Mac OS Installation program you can run Disk Utility from one of the menus at the top of the screen From Disk Utility you can run Verify Disk and Repair Disk to find and fix any errors that may be present in your Mac OS installation If the OS utility doesn t help you may need Data Rescue This is a great solution for recovering lost data from a hard drive which has suffered data loss or corruption If there is a true hardware failure of your hard drive that prevents it from communicating with your computer there is no software solution in existence that can fix this problem However since we cannot tell you with any certainty whether or not you are experiencing hardware failure in your particular hard drive we would encourage you to download a free demo version of Prosoft s Data Rescue from www prosofteng com It is limited in that it only allows you to recover one file per sessio
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