USERS GUIDE - Ideal Boilers
Contents
1. NORMAL OPERATION MODE The display scrolls through a maximum of 3 messages under any operational condition as shown below Note The temperatures shown below are for illustration purposes only The measured temperatures will be shown on the boiler Mode knob in standby off position and Standby mode For hot water turn mode For central heating turn no heat demand knob clockwise mode knob clockwise twice Mode knob in summer position and Summer mode For central heating turn no heat demand mode knob clockwise Mode knob in winter Cm position and Winter mode Timer or room stat off no heat demand Domestic hot water operation Temperature 64 C High efficiency Central heating operation Central heating Radiator Temp 80 C High efficiency Pre heat operation Temperature 59 C High efficiency Boiler frost protection Temperature 5 C High efficiency Pump overrun Service required 12 month service interval Contact Installer Reset to clear request Note High efficiency will not be shown for central heating operation if the central heating flow temperature knob c is set to greater than 73 C 15 DISPLAY FUNCTIONS SETTINGS CHANGED Note The temperatures shown below are for illustration purposes only The measured temperatures will be shown on the boiler NORMAL OPERATION Pre heat knob moved to off position Pre heat off a bne ian eS DHW temperature knob moved 64 C DHW temp Hot water May not be achieved for temperature2. weather set the boiler stat to maximum Must return to original setting once cold spell is over Place the heating on continuous and turn the room stat down to 15 C overnight or when unoccupied Return to normal after cold spell SERVICE REQUEST FUNCTION When the boiler has been installed for more than 1 year the following message will appear on screen 12 month Service Interval Request Contact Installer Move the mode knob to the reset position for 3 seconds to clear ESCAPE OF GAS Should a gas leak or fault be suspected contact the National Gas Emergency Service without delay Telephone 0800 111 999 DO NOT SEARCH FOR GAS LEAKS WITH A NAKED FLAME CLEANING For normal cleaning simply dust with a dry cloth To remove stubborn marks and stains wipe with a damp cloth and finish off with a dry cloth DO NOT use abrasive cleaning materials MAINTENANCE The appliance should be serviced at least once a year by a Gas Safe Registered Engineer or in IE a Registered Gas Installer RGII 12 POINTS FOR THE BOILER USER Note n line with our current warranty policy we would ask that you check through the following guide to identify any problems external to the boiler prior to requesting a service engineers visit Should the problem be found to be other than with the appliance we reserve the right to levy a charge for the visit or for any pre arranged visit where access is not gained by the engineer 13 TROUBLESHOOTING NO H
3. 64 C high flow rates in winter CH temperature knob moved 80 C CH temp Maximum radiator temperature 80 C Mode knob moved to standby off position Standby mode Central heating off Hot water off Mode knob moved to summer position Central heating off Hot water on Mode knob moved to winter Sm position Central heating on Hot water on ee oe iy O 3G9712b HEI 16 DISPLAY FUNCTIONS FAULT MESSAGES BOILER DISPLAY MESSAGE DESCRIPTION ACTION Outside Sensor Fault Contact Installer Low Mains Voltage Contact Electricity Provider PCB Fault Contact Installer Too Many Resets Contact Installer Lockout 6 Contact Installer 3G9911 Outside Sensor Failure Reset the appliance if the boiler fails to operate then please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII Low Mains Voltage Contact a qualified electrician or your electricty provider Unconfigured PCB Unconfigured PCB Please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGIl 5 Boiler Resets in 15 Minutes 1 Turn power off and on at the fused spur 2 If the boiler fails to operate please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered G
4. ED until the fault has been corrected by a Gas Safe Registered Engineer or in IE a Registered Gas Installer RGII Under NO circumstances should any of the sealed components on this appliance be used incorrectly or tampered with This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instructions concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance In cases of repeated or continuous shutdown a Gas Safe Registered Engineer or in IE a Registered Gas Installer RGII should be called to investigate and rectify the condition causing this and carry out an operational test Only the manufacturers original parts should be used for replacement MINIMUM CLEARANCES Clearances of 165mm 6 1 2 above 100mm 4 below 2 5mm 1 8 at the sides and 450mm 17 3 4 at the front of the boiler casing must be allowed for servicing Bottom clearance Bottom clearance after installation can be reduced to 5mm This must be obtained with an easily removable panel to enable the consumer to view the system pressure gauge and to provide the 100mm clearance required for servicing BOILER CONTROLS LEGEND Pre heat On off Burner on indicator DHW temperature control Pressure Gauge CH temp
5. OT WATER Check the mains switch fused spur is turned on and ensure mode control knob D is in the summer or winter position Is water coming out of the hot water tap when turned on See boiler Display Functions section If standby mode is displayed then contact Ideal Customer Services Helpline if your appliance is under warranty or a Gas Safe Registered Engineer in IE a Registered Gas Installer RGII if out of warranty Contact a Gas Safe Registered Engineer or in IE a Registered Gas Installer RGII NO CENTRAL HEATING Check the mains switch fused spur is turned on and ensure mode control knob D is in the winter position Check the programmer internal or external to the boiler is in an ON position and the room thermostat is turned up Does the boiler operate and provide central heating Check the time settings on the programmer are as you require and adjust if necessary See boiler Display Functions section If standby mode is displayed then contact a Gas Safe Registered Engineer or in IE a Registered Gas Installer RGII 14 NO HOT WATER OR CENTRAL HEATING Check the fused spur is turned on and ensure mode control knob D is in the winter position Does the boiler have a display showing on the front control panel See boiler Display Funcitons section Contact a Gas Safe Registered Engineer or in IE a Registered Gas Installer RGII DISPLAY FUNCTIONS
6. USERS GUIDE LOGIC Combi 24 30 35 THE QUEEN S AWARDS FOR ENTERPRISE INNOVATION 2013 When replacing any part on this appliance use only spare parts that you can be assured conform to the safety and performance specification that we require Do not use reconditioned or copy parts that have not been clearly authorised by Ideal IDEAL LOGIC COMBI 24 30 35 Natural Gas Only Destination Countries GB IE G C Appliance No 47 348 65 G C Appliance No 47 348 66 G C Appliance No 47 348 67 Ideal Stelrad Group is a member of the Benchmark scheme and fully supports the aims of the programme Benchmark has been introduced to improve the standards of installation and commissioning 0 enchmar of central heating systems in the UK and to encourage the regular servicing of all central heating systems EMRE Ove an sa neede ee THE BENCHMARK SERVICE INTERVAL RECORD MUST BE COMPLETED AFTER EACH SERVICE 3 ae ee ee ee ae ae ee Se l FOR ANY QUERIES PLEASE RING THE l IDEAL CONSUMER HELPLINE 01482 498660 NOTE BOILER RESET PROCEDURE To reset boiler turn mode knob to reset position and immediately turn knob back to required setting l The boiler will repeat the ignition sequence L e e e e e e e a o nn a INTRODUCTION The Logic Combi is a wall mounted room sealed condensing combination boiler featuring full sequence automatic spark ignition and fan assist
7. UT DOWN THE BOILER Set the mode knob control to OFF TO RELIGHT THE BOILER Repeat the procedure detailed in To light the boiler FROST PROTECTION If no frost protection is provided and frost is likely during a short absence from home leave the heating controls if fitted at a reduced temperature setting For longer periods the entire system should be drained If the system includes a frost thermostat then the timer can be left off if fitted The mains supply should be left switched ON with the boiler thermostat left in the normal running position BOILER OVERHEAT PROTECTION The boiler controls will shut down the boiler in the event of overheating Should this occur a fault code Overheat Lockout 1 Fill system to 1 0 bar 2 Bleed radiators 3 Check radiator valves open 4 Reset boiler 5 Contact Installer will be displayed Reset boiler by turning the mode control knob D to reset position and immediately turn knob back to required setting The boiler will relight If the fault recurs turn off the boiler and consult a Gas Safe Registered Engineer or in IE a Registered Gas Installer RGII 10 LOSS OF SYSTEM WATER PRESSURE The gauge G indicates the central heating system pressure If the pressure is seen to fall below the original installation pressure of 1 2 bar over a period of time then a water leak may be indicated In this event conduct the re pressurising procedure as shown belo
8. as Installer RGII False Flame Lockout Reset the appliance if the boiler fails to operate then please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII 17 DISPLAY FUNCTIONS FAULT MESSAGES BOILER DISPLAY MESSAGE DESCRIPTION ACTION Boiler Type Card Fault BCC Activation Fault Reset the appliance if the boiler fails to operate then please Contact Installer contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII PCB Replacement BCC Fault Reset the appliance if the boiler fails to operate then please Reset Boiler contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII Low Water Pressure Low Water Pressure Check system pressure is between 1 amp 1 5bar on the pressure 1 Fill System to 1 0 Bar gauge If the fails to operate then please contact Ideal if under 2 Bleed Radiators warranty or alternatively a Gas Safe Registered Engineer if 3 Contact Installer outside of the warranty period In IE contact a Registered Gas Installer RGII Overheat Lockout Flow Temperature Overheat Check system pressure is between 1 amp 1 5bar on the pressure 1 Fill System to 1 0 Bar or No Water Flow gauge Reset the ap
9. ct Installer To reset boiler turn mode knob to reset position and immediately turn knob back to required setting The boiler will repeat the ignition sequence If the boiler still fails to light consult a Registered Gas Installer or in IE a Registered Gas Installer RGII OPERATION Winter Mode i e CH and DHW required Ensure the off summer winter control D is set to winter lm T The boiler will fire and supply heat to the radiators but will give priority to DHW on demand The DHW preheat will operate as described under Summer conditions during periods when there is no call for CH Summer Mode i e DHW only required Set the mode knob control to Summer a Set the CH external controls to OFF Preheat will operate with the preheat switch A set to ON The boiler will fire periodically for a few seconds to maintain the DHW calorifier in a pre heated condition The average time period between firing is 90 minutes This may vary considerably due to the surrounding ambient temperature of the boiler The boiler will fire whenever there is a demand for DHW The boiler preheat facility can be immobilised by turning the preheat switch A to OFF This will stop the boiler operating for short periods This facility is primarily provided for boiler installations in a sensitive area i e bedroom etc Note Ifthe pump and diverter valve have not operated in the last 24 hours they will run briefly to ensure they do not become seize
10. d CONTROL OF WATER TEMPERATURE Domestic Hot Water The DHW temperature is limited by the boiler controls to 64 C maximum at low draw off rate adjustable via the DHW temperature control B Due to system variations and seasonal temperature fluctuations DHW flow rates temperature rise will vary requiring adjustment at the draw off tap the lower the rate the higher the temperature and vice versa Central Heating The boiler controls the central heating radiator temperature to a maximum of 80 C adjustable via the CH temperature control C Approx flow temperatures for the boiler thermostat settings are Knob Setting Flow Temperature Minimum 40 C 104 F Maximum The Logic Combi is a high efficiency combination boiler which is most efficient when operating in condensing mode The boiler will operate in this mode if the CH temperature control C is set to the e position economy mode or below This control should be set to a maximum for very cold periods WEATHER COMPENSATION When the Weather Compensation option is fitted to the system then the CH Temperature Control C becomes a method of controlling room temperature Turn the knob clockwise to increase room temperature and anti clockwise to decrease room temperature Once the desired setting has been achieved leave the knob in this position and the system will automatically achieve the desired room temperature for all outside weather conditions TO SH
11. ed combustion Due to the high efficiency of the boiler condensate is produced from the flue gases and this is drained to a suitable disposal point through a plastic waste pipe at the base of the boiler A condensate plume will also be visible at the flue terminal The Logic Combi is a combination boiler providing both central heating and instantaneous domestic hot water SAFETY Current Gas Safety Installation amp Use Regulations or rules in force In your own interest and that of safety it is the law that this boiler must be installed by a Gas Safe Registered Engineer in accordance with the above regulations In IE the installation must be carried out by a Registered Gas Installer RGII and installed in accordance with the current edition of I S 813 Domestic Gas Installations the current Building Regulations and reference should be made to the current ETCI rules for electrical installation It is essential that the instructions in this booklet are strictly followed for safe and economical operation of the boiler ELECTRICITY SUPPLY This appliance must be earthed Supply 230 V 50 Hz The fusing should be 3A Important Notes This appliance must not be operated without the casing correctly fitted and forming an adequate seal If the boiler is installed in a compartment then the compartment MUST NOT be used for storage purposes If it is known or suspected that a fault exists on the boiler then it MUST NOT BE US
12. erature control Condensate Drain Mode Control Economy Mode Boiler Status A N pacer N SF Q M SES 5 A B E F C J D TO LIGHT THE BOILER REFER TO BOILER CONTROLS If a programmer is fitted refer to separate instructions for the programmer before continuing Check that the electricity supply to the boiler is off Set the mains Off Summer Winter control D to Off Set the Domestic Hot Water temperature control B and Central Heating temperature control C to max Set the preheat control A to on Ensure that all hot water taps are turned off Switch ON electricity to the boiler and check that all external controls e g programmer and room thermostat are ON Moo gp ON Set the Off Summer Winter control to winter lam T The boiler will commence the ignition sequence supplying heat to the central heating if required Note In normal operation the boiler status display E will display messages see pages 14 amp 15 Boiler frost protection boiler will fire if temperature is less than 5 degrees C During normal operation the burner on indicator F will remain illuminated when the burner is lit Note If the boiler fails to light after five attempts the following fault messages will be displayed Ignition Lockout 1 Check other gas appliances 2 Reset boiler 3 Conta
13. lockage in its condensate pipe its condensate will build up to a point where it will make a gurgling noise prior to locking out displaying Ignition Lockout on the display If the appliance is reset it will make a gurgling noise prior to it locking out displaying Ignition Lockout on the display To unblock a frozen condensate pipe 1 Follow the routing of the plastic pipe from its exit point on the appliance through its route to its termination point Locate the frozen blockage It is likely that the pipe is frozen at the most exposed point external to the building or where there is some obstruction to flow This could be at the open end of the pipe at a bend or elbow or where there is a dip in the pipe in which condensate can collect The location of the blockage should be identified as closely as possible before taking further action Apply a hot water bottle microwaveable heat pack or a warm damp cloth to the frozen blockage area Several applications may have to be made before it fully defrosts Warm water can also be poured onto the pipe from a watering can or similar DO NOT use boiling water Caution when using warm water as this may freeze and cause other localised hazards Once the blockage is removed and the condensate can flow freely reset the appliance Refer to To Light the boiler 5 If appliance fails to ignite call your Gas Safe Registered engineer 4 Preventative solutions During cold
14. pliance If the boiler fails to operate then 2 Bleed Radiators please contact Ideal if under warranty or alternatively a Gas 3 Check Radiator Valves Open Safe Registered Engineer if outside of the warranty period In 4 Reset Boiler IE contact a Registered Gas Installer RGII 5 Contact Installer 3G9912 18 DISPLAY FUNCTIONS FAULT MESSAGES BOILER DISPLAY MESSAGE DESCRIPTION ACTION 1 Check other gas appliances in the house are working to Flame Loss Flame Loss 1 Check Other Gas Appliances Work 2 Contact Installer Ignition Lockout 1 Check Other Gas Appliances Work 2 Reset Boiler 3 Contact Installer Fan Fault Fan Fault Contact Installer Flow Thermistor Fault Flow Thermistor Contact Installer Return Thermistor Fault Return Thermistor Contact Installer 3G9913 19 confirm a supply is present in the property 2 If other appliances do not work or there are no other appliances check the gas supply is on at the meter and or pre payment meter has credit If the boiler fails to operate then please contact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII Reset the appliance if the boiler fails to operate then please contact Ideal if under warranty or alternative y a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGIl Re
15. set the appliance if the boiler fails to operate then please contact Ideal if under warranty or alternative y a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII Reset the appliance if the boiler fails to operate then please contact Ideal if under warranty or alternative y a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGIl Ideal Stelrad Group pursues a policy of continuing improvement in the design and performance of its products The right is therefore reserved to vary specification without notice Ideal P O Box 103 National Ave Kingston Upon Hull HU5 4JN Tel 01482 492251 Fax 01482 448858 Registration No London 322 137 Ju y 2013 UIN 204979 A06
16. w If unable to do so or if the pressure continues to drop a Gas Safe Registered Engineer or in IE a Registered Gas Installer RGII should be consulted THE BOILER WILL NOT OPERATE IF THE PRESSURE HAS REDUCED TO LESS THAN 0 3 BAR UNDER THIS CONDITION In this case the boiler will display Low water pressure 1 fill system to 1 0 bar 2 Bleed radiators 3 Contact installer To re pressurise 1 Ensure filling loop isolation valves are closed 2 Remove the left hand cap 3 Attach on the filling loop 4 Turn the filling loop isolation valves to the open position The system will now fill 5 Wait for pressure gauge to reach 1 to 1 5 bar 6 Close the filling loop isolation valves 7 Disconnect the filling loop at left hand side and angle upwards 8 Replace cap 11 Closed position Open position CONDENSATE DRAIN This appliance is fitted with a siphonic condensate trap system that reduces the risk of the appliance condensate from freezing However should the condensate pipe to this appliance freeze please follow these instructions a If you do not feel competent to carry out the defrosting instructions below please call your local Gas Safe Registered installer for assistance b If you do feel competent to carry out the following instructions please do so with care when handling hot utensils Do not attempt to thaw pipework above ground level If this appliance develops a b
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