Topaz HTC, HTCH, BTC, ATC Operating Manual
Contents
1. be conducted for free only on the Australian mainland and within 50kms of a Topaz Authorised service agent premises If the Customer is located more than 50km away then any distance will be charged to the Customer on the excess at commercial rates 16 19 Topaz makes no express warranties or representations other than as set out in this clause 16 16 20 The repair or replacement of the goods or part of the goods is the absolute limit of Topaz liability under the Warranty 16 21 The benefits of this Warranty are in addition to any rights and remedies imposed by Australian State and Federal legislation that cannot be excluded 16 22 In the case of goods not manufactured by Topaz but are sourced from third parties and supplied by Topaz this Warranty will not operate to extend the terms of the original manufacturer of those goods 16 23 Our contact details are Topaz Refrigeration 38 42 Gaine Road Dandenong South Victoria 3175 Ph 03 8787 4747 Fax 03 8787 47872. doubt please consult an electrician for advice Do not use power boards double adaptors or the like 5 Operation General The cabinet is factory set according to the specifications for a cake display refrigerator There is no need to adjust the controller as this may alter the design performance Cabinet Lighting This cabinet is fitting with energy efficient long life LED lights When replacing faulty lights always ensure that replacement lights are the correct type and wattage Loading Before loading any product allow the cabinet to reach normal operating temperature All forced draught commercial refrigeration units require constant air flow throughout the cabinet to maintain desired temperature Correct loading of the cabinet must be considered for effective and efficient refrigeration performance Door opening frequency and duration should be kept to a minimum NOTE The maximum product weight for each shelf is 10kg Your cabinet is designed to operate at 32 C Ambient amp 65 RH Temperature amp Humidity levels above 32 C amp 65 RH may cause excessive condensation Never block the internal air vents that circulate the air within the cabinet Allowing space for the air to circulate around the inside of the cabinet will help keep your product at the correct temperature Automatic Defrost HTC HTCH All force draught cabinets in the TOPAZ range have an automatic defrost and this function is monitored by the electronic controlle
3. TOPAZ Operating Manual Refrigerated Display Cabinet This manual covers the Installation Operation and Routine Maintenance requirements for the following Topaz Refrigeration products HTC HTCH ATC BTC Provided the instructions in this Operating Manual are read and implemented correctly the optimum performance and reliability of your equipment should be maintained Commercial foodservice refrigeration such as this unit supplied by Topaz Refrigeration is designed specifically to store product already 1 Introduction chilled at the required temperature Should product be loaded into this refrigeration cabinet that is not already chilled the performance of your equipment could very well be compromised and other stored product adversely affected The electronic controller of your Topaz Refrigeration cabinet is factory set at a predetermined temperature level and defrost frequency as determined by the type and application of cabinet Typical preset temperature is 2 C to 5 C H HTC 60C BTC Transportation Transport the cabinet standing upright at all times Should access challenges be experienced when manoeuvring the equipment into position such as moving through doorways etc then it is permissible to tilt the cabinet by no more than 30 from the vertical If tilting of the cabinet during transport or positioning has been necessary then the cabinet must be allowed to stand for at least two hours before being p
4. Topaz specifically does not warrant its products used in such applications 16 3 Ifthe Customer is a consumer nothing in these Terms restricts limits or modifies the Customer s rights or remedies against Topaz for failure of a statutory guarantee under the ACL 16 4 Ifthe Customer on supplies the goods to a consumer and a the goods or services are not of a kind ordinarily acquired for personal domestic or household use or consumption then the amount specified in section 276A 1 of the ACL is the absolute limit of Topaz liability to the Customer b the goods or services are of a kind ordinarily acquired for personal domestic or household use or consumption payment of any amount required under section 274 of the ACL is the absolute limit of Topaz liability to the Customer howsoever arising under or in connection with the sale installation use of storage or any other dealings with the goods or services by the Customer or any third party 16 5 If clause 16 2 or 16 4 do not apply then other than as stated in the Terms or any written warranty statement Topaz is not liable to the Customer in any way arising under or in connection with the sale installation use of storage or any other dealings with the goods or services by the Customer or any third party 16 6 Topaz is not liable for any indirect or consequential losses or expenses suffered by the Customer or any third party howsoever caused including but not limited to loss of perishables lo
5. ginal goods 16 11 Unless stated otherwise our standard warranty period and product covered is a 12 months from our original invoice date b Spare parts 3 months from our original invoice date 16 12 Provision of the Warranty is subject to a the Customer not being in breach of these Terms or any additional Agreement as may be in place b proof of purchase of the goods being directly from Topaz or an authorised distributor or agent of Topaz c Topaz or its representative at its option having access to the goods for the purposes of inspection and verification of any claim d the Customer accepting an invoice for any replacement parts claimed under Warranty which will be reimbursed excluding freight costs only after confirmation of the claim by Topaz e The full payment of any invoices rendered by Topaz to the Customer for non Warranty work f the Customer has not repaired or undertaken to repair the goods without prior authorisation from Topaz nor altered the goods in any way g the Customer uses and maintains the goods in accordance with Topaz instructions and in accordance with commonly accepted operating practices h the Customer providing written notice within 3 days of delivery of any goods that it believes do not meet specifications or goods that are defective and i correct storage siting and installation of the goods in accordance with Topaz instructions 16 13 The following Warranty exclusions appl
6. in the Cabinet Service Log see next It is suggested that this task is completed at the beginning of each month The condenser must be cleaned once a month of dust and other debris that will have collected In some applications the condenser may need to be checked more frequently For example in a dusty environment or where flour is prevalent condenser cleaning should be carried out every fortnight By monitoring the amount of condenser clogging that occurs the frequency can be adjusted to suit individual situations All condenser cleaning must be entered into the cabinet service log when the service takes place Failure to do so will void warranty obligations by Topaz Refrigeration and or their suppliers service providers as tangible evidence will be required to support most warranty claims Cabinet Service Log IMPORTANT Warranty may be void if there is no evidence that a preventative maintenance program has been carried out on the equipment It is best practice to create and maintain a cabinet service log to ensure that this work is carried out regularly and at recommended frequencies Be sure to complete sign and date the log when any preventative maintenance or service is carried out on the cabinet 8 Troubleshooting PROBLEM POSSIBLE CAUSE ACTION Cabinet not working Is there power to the cabinet Check mains lead is plugged in Check there is power to the GPO High Temperature safety cut out Depending on conditions the cab
7. inet will reset activated in 15 30 minutes Check condenser is clean lf this reoccurs call for service Cabinet temperature too high Condenser blocked with dirt Clean thoroughly see cleaning section Warm fresh product has Wait 30mins for air to stabilise mae Cabinet defrost is on or Wait for defrost to end May be up to 30min Refrigeration fault Call service engineer Poor ventilation around cabinet Refer to ventilation section Stopping cold air flow through Check for over loading cabinet Check for doors not sealing Check for set point too low Evaporator has iced up Check for warm ambient product in cabinet Set point inadvertently changed Program controller to correct values Cabinet temperature too low Refrigeration fault Call service engineer Set point inadvertently changed Program controller to correct values No display at all in Interruption to power supply Check mains lead is plugged in temperature indicator Check power is switched on Check mains fuse Cabinet door does not close Cabinet not levelled correctly Adjust as required properly Damaged or worn door track Call service engineer to replace door track 9 Warranty How to make a warranty call Prior to making a warranty call please check the items in Troubleshooting If after checking those items the problem remains please call the warranty department on 1800 338 148 Have the following information available when you call the
8. n off lights 3 Front Glass Heater To turn on press Al button Press again to turn off 4 Manual Defrosting If required Press and hold sutton for six seconds Cabinet will enter a defrost cycle once completed it will return to normal operation Note If no button is pressed within 10 seconds the controller will return to normal operation where the cabinet temperature is displayed Note Further Engineering details on all controller parameter set points can be obtained from TOPAZ Refrigeration Glass Heater Compressor Defrost 6 Cleaning Cleaning Cabinet Surfaces Exterior The cabinet is finished in stainless steel and if cared for correctly will keep the as new look for many years Normal day to day cleaning should be carried out with a soft cloth and soapy water Stainless steel cabinets should always be cleaned by wiping the cabinet in the same direction as the grained polish as the finish can be spoiled by wiping against or across the grain Never use abrasive cleaners scouring pads or such materials on cabinets as these products can permanently damage the surface and over time may cause corrosion Do not use any cleaning agents of a caustic based nature as these will have a detrimental effect on the cabinet surfaces Interior Interior cleaning should be done on a regular basis with warm water and a soft cloth Dry thoroughly afterwards Remove shelves and pans for easy cleaning if requi
9. nstallation or removal costs necessary to access or service the goods k any time spent on security clearance inductions and suchlike I damage to or breakage of glass doors gaskets power leads hinges lights or plastic components and m the failure of gaskets lights hinges locks TX valves and batteries 16 14 Topaz reserves the right to replace defective parts of the goods with parts and components of similar quality grade and composition where an identical part or component is not available 16 15 Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired Refurbished parts may be used to repair the goods 16 16 The Customer warrants to use the goods in accordance with a any instructions provided to it by Topaz from time to time b all government and local regulations including but not limited to all relevant environmental laws and regulations governing the storage installation use handling maintenance and disposal of the goods c all necessary and appropriate precautions and safety measures relating to the storage installation use handling and maintenance of the goods d Topaz approved Warranty work undertaken by authorised service agents is arranged during our normal working hours only generally Monday Friday 8am to 4 30pm excluding public holidays 16 17 The Customer bears the cost of making the Warranty claim 16 18 Approved Warranty repair work will
10. owered on and operated Note Proper handling equipment must be used to move and position cabinets due to the awkward size and weight of most units 2 Cabinet Location All commercial refrigeration equipment generates considerable heat as a part of normal operation Ventilation Any refrigeration equipment that is operated in a small unventilated area especially in warm weather can cause the compressor to over heat and possibly result in it being permanently damaged The least it will do is cause the refrigerator to use an excessive amount of electricity and possibly allow the contents to become spoiled It is recommended that the cabinet be installed in an air conditioned environment It is essential to ensure that the room in which the cabinet is to be installed has adequate ventilation In addition to ensuring the installed location is correctly ventilated please ensure the rear bottom vents louvers are not obstructed and are kept clear Obstructing the vents louvers will affect performance NOTE FAILURE TO OBSERVE VENTILATION GUIDELINES WILL VOID THE MANUFACTURER S WARRANTY 3 Installation SAFETY This appliance is not intended for use by children or infirmed persons without supervision Children should be supervised to ensure they do not play with this appliance Do NOT use this appliance for other than its intended purpose Regulations require that all electrical work must be carried out by authorised persons only If the suppl
11. r fitted to all cabinets All cabinets have a heated tray fitted using hot gas waste from the compressor These vaporiser trays will thaw and evaporate ice and moisture from the evaporator This vaporising action results in steam emission and or sounds of boiling water that may be heard This is a normal consequence of the auto defrost function Check the source of any concerns prior to calling for service Under normal operating conditions the Electronic Refrigeration Controller displays the internal temperature of the cabinet at the sensor Electronic Controller Typical Controller Displays point It also controls the operation of the internal LED lights and the front heated glass Indicators The controller includes indicator lights to show the status of the compressor defrost cycle and the front heated glass The compressor and defrost indicator lights will cycle on and off during normal operation of the cabinet The front heated glass indicator shows whether the front glass heater is in operation or not During times of low ambient temperature and humidity the front glass heater can be turned off to conserve energy Buttons 1 Temperature Setting Press set button The set temperature value will be displayed While flashing press Al or Lv button to modify the set point To store a new set point and exit press 2 Internal LED Lights Press X gt button to turn on the internal LED lights Press again to tur
12. red The condenser is located in the compressor compartment for self contained models It looks like an assembly of aluminium fins with a Cleaning Cabinet Condenser fan arranged to blow ambient air through it The Condenser is mounted at the bottom of the cabinet behind the vents louvers Failure to keep the condenser clean will lead to higher temperatures in the cabinet higher running costs and in most cases failure of the compressor or other components A clean condenser is a critical factor in keeping your product operating correctly NOTE FAILURE TO OBSERVE CONDENSER CLEANING GUIDELINES WILL VOID THE MANUFACTURER S WARRANTY Condenser Cleaning Procedure 1 Turn the power off at the power point and unplug the power supply lead If the power point is not readily accessible turn off the isolation switch or the circuit breaker in the switchboard 2 Remove the bottom vents louvers to gain access to the compressor compartment 3 Using a non metallic brush carefully remove dust and dirt build up from the condenser face ensuring dust is not pushed back into condenser fins Cleaning Condenser Fins To avoid personal injury by cuts take care not to directly contact the fins as they are quite thin and sharp The fin material is fragile and if bent can detrimentally alter the performance of the condenser unit 4 The use of a vacuum cleaner will help in cleaning up the dislodged material 5 After removing all dirt from the condenser replace the
13. ss of turnover profits business or goodwill or any liability to any other party except to the extent of any liability imposed by the ACL 16 7 Nothing in the Terms is to be interpreted as excluding restricting or modifying or having the effect of excluding restricting or modifying the application of any State or Federal legislation applicable to the sale of goods or supply of services which cannot be excluded restricted or modified 16 8 Where the Customer is a consumer the following mandatory statement applies Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure 16 9 Topaz warrants subject to the exclusions and limitations below the goods will be free from defects in materials and workmanship for the applicable warranty period set out below Warranty 16 10 Subject to the remainder of clause 16 Topaz in its reasonable discretion if it deems necessary will repair or replace any goods to remedy any fault covered by Warranty provided that a the goods may have acceptable variance and b any replacement or repaired goods will only be warranted for the unexpired portion of the Warranty period attached to the ori
14. vents louvers 6 Reconnect the electrical supply and restart the cabinet NOTE IF INDOUBT THE CONDENSER SHOULD BE CLEANED BY A SUITABLY QUALIFIED PERSON 7 Routine Maintenance The refrigerator is completely automatic in operation that is there is no need to manually defrost A maintenance program however is required to ensure a long life and trouble free use A suggested maintenance program is as follows Daily 1 Take note of the cabinet operating temperature It is suggested that this be done at approximately the same time of day to reduce temperature fluctuations caused by heavy use and or the loading of a large quantity of product 2 Write these daily temperature readings in a small notebook In this way an average minimum and maximum operating temperature will be easily and accurately calculated for insertion into the Cabinet Service Log 3 Wipe all external surfaces with a soft cloth and warm soapy water Rinse and wipe dry NOTE Before any extensive cleaning always switch off the electrical supply and remove the plug from the electrical outlet 4 Correct loading must be considered to ensure correct air flows within cabinet Weekly In addition to the daily maintenance items cleaning of the door tracks each week is critical to the doors working efficiently Monthly Follow the daily and weekly tasks as listed From the daily noted operating temperatures determine the average maximum and minimum temperatures and record
15. warranty department e Cabinet model and serial number this can be found on the label on the back of the cabinet The name of the business the address a contact name and phone number The name of the dealer from whom you purchased the equipment A brief description of the problem Note All warranty claims must be logged with and authorised by Topaz Refrigeration prior to any work being carried out Note Topaz Refrigeration approved warranty work undertaken by authorised service agents is arranged during normal working hours only Monday Friday 8am to 5 30pm excluding public holidays 10 Equipment Warranty Details Please also refer to our full Terms and Conditions of Sale available upon request 16 Liability Warranty 16 1 Except as the Terms specifically state or as contained in any express warranty provided in relation to the goods or services the Agreement does not include by implication any other term condition or warranty in respect of the quality merchantability acceptability fitness for purpose condition description assembly manufacture design or performance of the goods or services or any contractual remedy for their failure 16 2 Topaz products are not designed for nor have the appropriate certifications licences or accreditations for use in personal domestic or household applications The Customer warrants that Topaz products will not be used for such applications To the extent permitted by law
16. y a Any product which Topaz publishes as excluded from application of this Warranty b Any product for which the Warranty period published by Topaz in advertising material or otherwise differs from the Warranty period outlined above c defects or malfunctions that are the result of incorrect or poor maintenance by the Customer d damage or alteration to the goods arising from circumstances outside the direct control of Topaz including without limitation power surges disruptions flooding fire or acts of god or where the goods are not used for their intended purpose e any part of a refrigeration cabinet which has been subject to misuse neglect alteration or changed in any manner incorrect installation or accident that has been caused by the Customer or its invitee f the failure of goods that have been supplied to a Customer s specification or design and that failure was caused by a Customer specification or design fault g any problem that might arise due to poor installation or siting of the goods including but not limited to lack of sufficient fresh air circulation marine or mobile applications h any problem that might arise out of the installation of remote cabinets including but not limited to blockages or leaks in the refrigeration system replacement refrigerant and components including TX valves and wiring issues with controllers i any third party equipment that the Customer might have specified j any i
17. y cord is damaged it must only be replaced by a TOPAZ authorised service agent or suitably qualified person in order to avoid a hazard Never use or store explosive or corrosive chemicals in or around this cabinet General Notes OLD CABINETS Please ensure that old redundant cabinets are disposed of safely and legally We would recommend that any doors are removed prior to disposal to ensure safety UNPACKING Carefully remove all exterior and interior packing and accessories Ensure all such material is disposed of safely LEVEL The cabinet should stand level to ensure the correct operation of rear sliding doors and proper drainage of the condensate from the evaporator CASTORS All refrigerated self contained cabinets are fitted with castors for ease of movement to allow for cleaning under the cabinet Models fitted with castors are non adjustable therefore a level platform floor should be provided where cabinet is to be located DRAINAGE All self contained cabinets have a heated vaporiser tray fitted using hot gas waste from the compressor which generally eliminates the need for connection to an external drain However provision has been made for the vaporiser tray to be connected to an external drain if required eg areas of high humidity 4 Mains Connection This cabinet is suitable for connection to a nominal 10amp 240 volt 50 Hz power supply A dedicated power outlet might need to be used depending on circuit loading If in
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