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1. Bluetooth Audio et Tx Mf ok Connect headsets hands free devices Search for devices Select a device above for pop up menu C Keep audio connected at suspend Mono Headset Settings 0 Volume 15 0 Microphone 15 po 2 Follow the onscreen instructions to connect to a Bluetooth audio device Using Serial and USB Communications You can use these CN4 accessories to transmit data to and receive data from another device through serial or USB communications e AD10 single dock e AV6 vehicle dock AV9 for CN4e e AA18 USB adapter e AA17 RS 232 DEX adapter For more information about these accessories and how to order them see Accessories on page 109 CN4 Mobile Computer User s Manual 57 Chapter 2 Connecting and Configuring the CN4 Managing Network Connections With iConnect 58 After you configure 802 11 or Ethernet network settings you can use the iConnect utility to check the network connection status with a ping test change basic network parameters e change Funk security profile settings turn the 802 11 radio Ethernet phone or Bluetooth radio on and off To turn a network connection on or off 1 Tap the iConnect icon in the lower right corner of the Today screen 2 Choose Enable and then choose a network connection from the list A check mark next to the connection type indicates that the connection is enabled To configure or change wireless security pr
2. 13 Usine Caps Lock issn iei order eA oh mE 13 Entering Characters on the Numeric Keypads 0000000 e scene 14 Using the Green Key Lock Feature cranir eurben artin eeren EISA 14 Using the Windows Mobile Application Keys 0 0 eee eee eee eee 14 Using the Power Button iooi iiir iarra es Be Se es A HT RO 15 Understanding the Audio Features lessen 15 Using the CN4 asa Cell Phone 15 Adjusting the Volume of the Rear Speaker 00 0 e cece eee ee 17 Enabling the Vibrate Mode sgp rii rran edant ARTA IREA OAEIAE eee 18 Using the Screens qb a OAE E EE MEM Ge da ee ee E EEA 18 Using the SUUS sc none tad dae arson a ce es eae ER P EET RE Pu 19 CN4 Mobile Computer User s Manual v Contents Understanding the Screen Icons sese 20 Aligning the Touch Screen isses 21 Configuring the Backlight 0 ccc eee eens 22 Understanding the Status LEDs 0 0 0 eee E 23 Using che Imager ivt eset nte o RESEFISNO DRE ERO ee ke Phas b EE BUE ER 24 Reading Bar Codes ood p E PST eae ee eR T opens 25 Improving Imager Performance isses eese 28 Capturing Images sasae sger eaaa eb cian anaes New eR pei dep 29 Using the Image Capture Application 0 0020008 29 Configuring the Image Capture Application 00 30 Copying Images to Your Desktop PC 0 0 cee eee ee eee 31 Integrating Image Capture Into Your Ap
3. In Intermec Settings in the SmartSystems console e To hide menu items right click a menu item and choose Hide Menu Item from the popup list Click Yes to clear the confirming message Torestore menu items click the CN4 name at the top of the directory tree to select it and then choose View Unhide Items All hidden menu items are restored In Intermec Settings on the CN4 To hide menu items tap and hold the item and then choose Hide Menu Item from the popup list Tap Yes to clear the confirming message Torestore hidden items in a single menu tap and hold the menu bar where the item was hidden and then choose Restore Item Default from the popup list To restore all hidden items in all menus tap Menu gt Unhide All Items Note When you restore default settings in Intermec Settings only the settings for visible items are restored to defaults The settings for hidden menu items are not affected For more information see the SmartSystems Foundation online Help Configuring the CN4 for Your Network 52 You can easily add the CN4 to your wireless or wired data collection network You can connect your CN4 using e 802 11b g radio communications Ethernet communications Bluetooth communications e USB and serial communications CN4 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CN4 Configuring 802 11b g Radio Communications Make sure all components with antennas
4. A Removing software features may result in loss of computer Caution 80 CN4 Mobile Computer User s Manual Chapter 3 Developing and Installing Applications To free up virtual memory 1 Go to Start gt Programs gt File Explorer 2 Browse to the Windows folder and scroll down to find InstallSelect 3 Tap InstallSelect A Caution message appears reminding you that removing files may reduce functionality 4 Tap OK to clear the message The InstallSelect screen appears Install Select et Tx M5 X Chededfeswibemstaed L Avalanche Enabler v Data Collection and Intermec Setting unk Wireless Security Printer Support ntermec DHCP Client v Printer Configlet v Bluetooth DLRuntime DocumentCapture 5 Clear the check box for each component you do not want installed after a clean boot For a description of each component see the next table 6 Tap Apply to start the clean boot A confirming message appears 7 Tap Yes to continue The CN4 performs a clean boot Only the components you selected are installed InstallSelect Software Components Component Name Description Avalanche Enabler Enables the client to che Wavelink Device Management solution Data Collection amp Enables data collection components including Intermec Settings the scanner and decode engines and Intermec Settings Also includes on unit SDK libraries Funk Wireless Security Intermec security supplicant that provides a wireless s
5. The Intermec web site at www intermec com contains our documents as PDF files that you can download for free To download documents 1 Visit the Intermec web site at www intermec com 2 Click the Products tab 3 Using the Products menu navigate to your product page For example to find the CN4 computer product page click Computers gt Handheld Computers gt CN4 4 Click the Manuals tab If your product does not have its own product page click Support gt Manuals Use the Product Category field the Product Family field and the Product field to help you locate the documentation for your product CN4 Mobile Computer User s Manual Before You Begin Patent Information Product is covered by one or more of the following patents 4882476 4894523 4953113 4961043 4970379 4988852 5019699 5021642 5038024 5081343 5095197 5144119 5144121 5182441 5187355 5187356 5195183 5216233 5216550 5195183 5195183 5218191 5227614 5233172 5241488 5243602 5258606 5278487 5288985 5308966 5322991 5331136 5331580 5342210 5349678 5359185 5371858 5373478 5389770 5397885 5410141 5414251 5416463 5442167 5464972 5468947 5468950 5477044 5486689 5488575 5500516 5502297 5504367 5508599 5514858 5530619 5534684 5536924 5539191 5541419 5548108 5550362 5550364 5565669 5567925 5568645 5572007 5576529 5592512 5594230 5598007 5608578 5616909 5619027 5627360 5640001 5657317 5659431 5671436
6. theIP address and secret key for access point must match the IP address and secret key on the authentication server You may need to reenter the IP address and secret key on both your access point and authentication server theauthentication server software is running on the server PC You receive a message saying The Date and time are not saved when you perform a clean server certificate has expired or your boot Reenter the date and time and then save your system date is incorrect after you changes perform a clean boot on the CN4 Problems Reading Bar Codes Problem Solution You cannot see a red beam of light from You may be too far away from the bar code label Try the imager when you press the Scan moving closer to the bar code label and scan it again button and aim the imager at a bar You may be reading the bar code label straight on code label Change the reading angle and try again Theimager hardware trigger might be disabled in Intermec Settings To check the setting go to Start gt Settings gt System Tab gt Data Collection gt Scanner Settings Hardware trigger should be checked The input device attached to the Set the Scanner Model command to the specific attached computer does not work well or read input device Check enabled bar code symbologies and bar code labels very quickly enable only the symbologies being used 92 CN4 Mobile Computer User s Manual Chapter 4 Troubleshooting and Maintain
7. Creating and Editing the Image Capture XML File To further customize Image Capture features for use in your application you can create or edit the Image Capture xml file This section lists Image Capture field names valid values and descriptions Field Definitions for ImageCapture_Config xml Field Name Valid Values Description Settings allowChanges True or false Default is true When set to false user cannot change any settings allowGallery True or false Default is true When set to false user cannot go to the Gallery screen CN4 Mobile Computer User s Manual 77 Chapter 3 Developing and Installing Applications Field Definitions for ImageCapture Conf g xml continued Field Name Valid Values Description Conditioning Settings allowChanges True or false Default is true When set to false user cannot change settings in the Conditioning tab Edge Enhancement allowChanges True or false Default is true When set to false user cannot change the edge enhancement setting edgeEnhancement None low medium Default is None If no value is provided the edge or high enhancement value is unchanged Lighting Correction allowChanges True or false Default is true When set to false user cannot change the lighting correction setting lightingCorrection True or false Default is true If no value is provided the application cannot change the lighting correction value Noise Reduction allowChanges True or fals
8. To take a picture with the camera 1 Tap Start gt Programs gt Pictures amp Videos 2 Tap the Camera option in the grid or tap Camera in the taskbar e Pictures amp Videos i My Pictures v Date v up e Camera s Menu 3 Using the screen display as a viewfinder move the camera until you have the image you want to capture 4 Press Enter to save the image If you select to save your pictures to main memory they are saved to permanent storage on the CN4 To save picture files 1 Tap Menu gt Options gt the Camera tab 2 Select a file save location type a filename prefix and select a compression level 3 Tap ok 36 CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 Installing a miniSD or SIM Card You can corrupt your miniSD card if you do not follow these A installation and removal procedures exactly Before installing a miniSD card inspect the gasket in the compartment for any damage or wear and contact your Intermec representative if you find any damage or wear Warning The miniSD card and SIM card slots are located below a door inside the CN4 battery compartment When the door to the miniSD is opened and closed for changing installing or removing the SIM or miniSD card the CN4 performs a cold boot after you install the battery For more information see Cold Booting the CN4 on page 98 To insert a miniSD or SIM card 1 Press the Power button to suspend
9. default settings 115 extended ephemeris 39 41 GPSID overview 39 green battery LED described 6 green key using 13 green status LED described 23 GSM EDGE activation 48 H hardware specifications 102 humidity specification 103 iConnect application described 58 enabling FTP server 75 icons battery 6 understanding 20 IDL Intermec Developer Library 72 IGPS settings 41 Image Capture application 29 using in your application 76 XML example 80 XML file 77 imager 24 bar codes reading 25 capturing images 29 cleaning window 100 default settings 112 documents capturing 32 EA11 reading ju 107 108 EA21 reading distances 105 106 Enhanced Mobile Document Imaging application 32 Image Capture application 29 improving performance 28 ink capture 32 predefined mode choosing 28 reading distance minimum 106 reading distance typical 105 scan button locations CN4 25 scan button locations CN4e 26 signature capture 32 CN4 Mobile Computer User s Manual Index imaging options 102 ink capture described 32 installing applications 73 battery 4 miniSD card 37 SIM card 37 InstallSelect using to free up memory 80 Intermec Product Support contacting 88 Resource Kits described 72 value add functionality described 82 Intermec Developer Library IDL 72 Intermec Settings described 48 menu items hiding 52 restoring menu items 52 SmartSystems console opening from 49 using on CN4 50 Internet Explorer using to
10. location When AutoRun is installed on the CN4 all cab files in the CabFiles folder are automatically extracted after a cold boot For more information about AutoRun see the Intermec Developer Library Resource Kit Developer s Guide When you clean boot the CN4 all applications and data files in the ObjectStore are erased The CN4 loads only the default files and programs required by the CN4 operating system If you want to keep your applications and configurations during a clean boot make sure that the _sstransferagent xml is updated and is in this directory Flash File Store JUserAutoInstall During the clean boot the CN4 runs this xml file once and the specified files in the Flash File Store are copied to the CabFiles folder and then they are run Installing Applications on the CN4 You can install files and applications on the computer by using e SmartSystems Foundation Microsoft ActiveSync aminiSD card the CN4 FTP server For more information on installing applications see the Intermec Developer Library Resource Kit Developers Guide Installing Applications Using SmartSystems Foundation Console You can use the SmartSystems console to drag and drop Intermec applications onto your CN4 The console is part of SmartSystems Foundation For more information see Managing the CN4 With SmartSystems Foundation on page 44 To use SmartSystems console to install an application 1 Download your applicat
11. the Windows VStartUp folder Configure the AutoRun program to launch your application The computer contains a program called AutoRun exe which automates operations such as launching other processes You can configure AutoRun exe through the AutoRun data file AutoRun dat For compatibility with other Intermec computers you can place a copy of AutoRun exe in the same folder as your AutoRun dat file but it is not required CN4 Mobile Computer User s Manual 75 Chapter 3 Developing and Installing Applications To create and install the AutoRun dat file on your computer 1 Create a folder called System on your CN4 2 Open the Notepad application on your PC 3 Write commands for AutoRun dat using the supported AutoRun script commands 4 Save the Notepad file as AutoRun dat 5 Copy the AutoRun dat file to the System folder on the CN4 During every boot the system scans for AutoRun dat in the System folder AutoRun supports the following script commands in AutoRun dat AutoRun Script Commands Command Description EXEC Launches a specified program and waits for it to finish up to 10 minutes CALL Processes a specified file of commands and returns CHAIN Processes a specified file of commands and does not return AutoRun handles quoted file names for the first parameter which allows you to specify path names or file names that contain white spaces AutoRun only supports one set of quotes per command For more informat
12. 109 scan handle 110 single dock 109 USB adapter 109 vehicle dock 110 vehicle power adapter 109 Activation Wizard starting 47 ActiveSync using to install applications 74 AD 10 single dock described 109 AD11 multidock described 109 AD 12 charge only multidock described 109 AE11 vehicle power adapter described 109 aligning screen 21 alphabetic keypad entering characters 13 illustrated 12 keypresses listed 118 124 amber battery LED described 6 applications developing 72 packaging 72 target location on CN4 72 Enhanced Mobile Document Imaging 32 iConnect 58 Image Capture integrating 76 Image Capture using 29 installing 73 ActiveSync 74 FTP server 75 miniSD card 74 launching automatically 75 troubleshooting 98 ARI magnetic card reader described 110 area imager See imager audio adapter described 109 audio device Bluetooth connecting to 57 audio features 15 cell phone mike and speaker 15 front speaker 16 rear speaker volume 17 authentication setting 65 68 troubleshooting 91 AutoRun 75 AV6 vehicle dock described 110 AV9 vehicle dock described 110 backlight configuring 22 bar codes configuring the CN4 to read 48 enabled by default 27 reading 25 battery changing 4 charging 4 description 3 7 icons 6 icons understanding 20 installing 4 internal backup 4 maximizing life 8 specifications 103 status LED 4 6 status checking 7 troubleshooting status LED 90 beeps three low troubleshooting 89
13. 5672860 5684290 5719678 5729003 5742041 5761219 5764798 5777308 5777309 5777310 5786583 5793604 5798509 5798513 5804805 5805807 5811776 5811777 5818027 5821523 5828052 5831819 5834753 5834749 5837987 5841121 5842070 5844222 5854478 5862267 5869840 5873070 5877486 5878395 5883492 5883493 5886338 5889386 5892971 5895906 5898162 5902987 5902988 5912452 5923022 5936224 5949056 5969321 5969326 5969328 5979768 5986435 5987192 5987499 5992750 6003775 6012640 6016960 6018597 6024289 6034379 6036093 6039252 6064763 6075340 6095422 6097839 6102289 6102295 6109528 6119941 6128414 6138915 6149061 6149063 6152370 6155490 6158661 6164542 6164545 6173893 6195053 6234393 6234395 6244512 6249008 6328214 6330975 6345765 6356949 6367699 6375075 6375076 6375344 6431451 6435411 6484944 6488209 6497368 6532152 6538413 6539422 6621942 6641046 6681994 6687403 6688523 6732930 There may be other U S and foreign patents pending CN4 Mobile Computer User s Manual xii 1 Using the CN4 This chapter introduces the CN4 and CN4e Mobile Computers with Windows Mobile 6 1 It also contains hardware and software configuration information to assist you in getting the most out of your computer This chapter contains these topics Introducing the CN4 Series Mobile Computers What s New in This Release Using the Battery Using the Keypad Understanding the Audio
14. 9 1 9 9 9 1 9 Co 9 9 1 C9 C9 Co 9 0 1 2 3 QWERTY Keypad Alphabetic Keypad ow OW OW OW OW 2 v oN OW 2 o 2 o s P s P ojo ojo OR OR oe oe OW s T OU OY OW OW s w 2 w 5 9 OW OW OW oo 2 z OW oo W ojo ojo CN4 Mobile Computer User s Manual Appendix B Keypads and Keystrokes Alphanumeric Characters continued Character Numeric Keypad QWERTY Keypad Alphabetic Keypad i H P ojo 9 K R v N w 5 v X 5 6 ts CJ 9 9 9 Other Available Characters The next table lists both characters printed on the keypad overlays and hidden characters not printed on the overlays Other Available Characters and Functions To Enter Numeric Keypad QWERTY Keypad Alphabetic Keypad caret N A N A 4 5 R ampersand N A Q A gland N A s H asterisk N A c D Colon N A D m comma N A X dollar N A E double quote N A 2 5 z S exclamation N A 2 amp C1 2 CN4 Mobile Computer User s Manual 121 Appendix B Keypads and Keystrokes Other Available Characters and Functions continued To Enter gt greater than hyphen left parentheses lt less than percent period plus pound question mark right parentheses single quote _ underscore BackTab CapsLoc
15. Activation Values You Need Service Programming Code SPC also called the activation code Mobile Directory Number MDN Mobile Station Identification Number MSIN System ID SID Network ID NID Mobile Country Code MCC Mobile Network Code MNC Username Password Master Subsidy Lock MSL also called the activation code MDN Mobile Station Identifier MSID SPC SID NID None all parameters are automatically transferred wirelessly After activation the settings are permanently stored in the CDMA module Changing the OS or SSPB loads will not affect any of the settings or activation parameters stored in the WAN modem To start the Activation Wizard 1 Tap Start gt Phone 2 In the Phone application tap Menu gt Activation Wizard CN4 Mobile Computer User s Manual 47 Chapter 2 Connecting and Configuring the CN4 Activating the GSM EDGE Phone You use a SIM card to activate the GSM EDGE phone on the CN4 You can purchase the SIM card from your network provider To activate the GSM EDGE phone Install the SIM card in the CN4 For help see Installing a miniSD or SIM Card on page 37 You may need to configure network settings for your provider For information tap Start Help and see the procedures in the Windows Mobile online Help Or contact your network provider Making a Phone Call After you activate your phone you are ready to start making phone calls To make a phone cal
16. CN4 Mobile Computer User s Manual Appendix A Specifications and Default Settings Touch Screen Specifications Transflective TFT QVGA color with touch panel 240 x 320 pixels 8 9 cm 3 5 in diagonal active area 5 level LED backlight control with settings Electrical Specifications External charge power 5 V 5 93 5 A max 18 W max Environmental Operating temperature 20 to 60 C 4 to 140 F Storage temperature 20 to 70 C 4 to 158 F Humidity 5 to 95 non condensing Rain and dust resistance IP64 compliant Drop specifications 26x all faces sides and corners from 1 8 m 6 ft per MIL STD 810G Power Specifications Battery type Rechargeable Lithium Ion Li ion batteries ABS AB15 3 7 VDC 2 2 Ah AB9 AB16 AB28 3 7 VDC 4 0 Ah Recharge time 5 hours or less Recharge temperature 0 to 40 C 32 to 104 F Battery capacity AB8 AB15 8 Wh ABO AB16 AB28 14 Wh Backup battery Super capacitor supplies 5 minutes bridge time Wireless LAN Standards compliant IEEE 802 11g 2 4 GHz OFDM IEEE 802 11 b 2 4 GHz DSSS Data rates Up to 54 Mbps for 802 11g Up to 11 Mbps for 802 11b Radio power output 100 mW Security WPA2 WPA 802 11i 802 1x WEP EAP TLS TTLS LEAP PEAP EAP FAST Certifications WPA2 WPA Wi Fi Cisco Compatible Extensions CCX version 4 CN4 Mobile Computer User s Manual 103 Appendix A Specifications and Default Settings Regulatory Appro
17. Configuring eg the Phone on page 46 When you use the CN4 as a cell phone use the microphone and a front speaker for talking on the phone CN4 Mobile Computer User s Manual 15 Chapter 1 Using the CN4 Front speaker Microphone Microphone and Front Speaker Locations To adjust the volume of the front speaker 1 Tap the Volume icon at the top of the screen 2 In the Volume adjust box tap On 3 Move the volume slider for the phone Phone volume slider On vibrate O off 16 CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 Adjusting the Volume of the Rear Speaker The rear speaker is used for all other computer audio You can set the volume to off very low low medium default high and very high Rear speaker Volume up down Location of the Rear Speaker and Volume Control Choose one of these methods to change the rear speaker volume e Use the Volume slider to change the rear speaker volume a Tap the Volume icon at the top of the screen b Inthe Volume adjust box tap On c Use your stylus to move the volume slider for the rear speaker Rear speaker volume slider e Press the side volume button to change the volume Press thetop to turn the volume up Press the bottom to turn the volume down UseIntermec Settings to set the default volume For help see Configuring the CN4 Parameters on page 48 CN4 Mobile
18. EA11 Area Imager 128 MB RAM anumeric QWERTY CN4 or alphabetic CN4e keypad Use this manual to understand how to use the features and options available on the CN4 For information about the Windows Mobile applications installed on the CN4 see the online help What s New in This Release This version of the manual has been updated to add information about the CN4NI Mobile Computer which is certified for use in non incendive environments support for the EA11 area imager which is optimized for scan intensive applications Using the Battery The CN4 uses the following Intermec batteries as a main power source All have been certified to meet the IEEE 1725 standard for rechargeable batteries Standard and Extended Batteries for CN4 and CN4e Computer Uses This Standard Battery Uses This Extended Battery CN4 AB8 or AB15 AB9 or AB16 CN4e N A AB9 or AB16 CN4NI N A AB28 CN4 Mobile Computer User s Manual 3 Chapter 1 Using the CN4 Standard batteries have 8 1 Watt hours capacity and extended batteries have 14 8 Watt hours capacity You must fully charge the battery before you can use the CN4 The battery used in this device may present a fire or chemical burn hazard if it is mistreated Do not disassemble it heat it a above 100 C 212 F or incinerate it Warning If you fail to replace the low battery immediately you may lose important data or applications Caution Ifthe CN4 is not on exter
19. Intermec recommends that you always set security in your network 70 To disable security 1 on Oo uv AA Start Intermec Settings For help see Configuring the CN4 Parameters on page 48 Choose Communications gt 802 11 Radio gt Security Choice and select Microsoft Security An alert box appears telling you that you must save your settings and warm boot the CN4 for the new security choice to take effect Choose Yes The CN4 resets and starts with Microsoft Security as the Security Choice Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Network Authentication choose Open For Data Encryption choose Disabled Tap OK Your settings are saved CN4 Mobile Computer User s Manual 3 Developing and Installing Applications Use this chapter to understand the guidelines for developing applications and installing them on the CN4 This chapter contains these sections Developing Applications for the CN4 Installing Applications on the CN4 Launching an Application Automatically Integrating Image Capture Freeing Up Virtual Memory for Applications Upgrading the System Software Chapter 3 Developing and Installing Applications Developing Applications for the CN4 Use the Intermec Resource Kits to develop applications to run on the CN4 The Resource Kits are a library of C NET Java and web components grouped by functionality that you can use to create app
20. Settings 1 On the CN4 tap Start gt Settings gt the System tab gt Intermec Settings Intermec Settings rg Yx M ok Data Collection RFID Communications Device Settings Printers GPS License Manager Device Monitor Core Messaging Service 2 Tapa menu bar A new menu or a list of configurable items appears 3 Ina list of configurable items choose or change options by entering data in the entry fields or checking the appropriate check box Torestore the default settings to all items in the current menu tap Menu gt Restore Menu Defaults Tap Yes to clear the confirming message and restore menu defaults To restore all default settings tap Menu gt Restore All Defaults Tap Yes to clear the confirming message and restore all defaults which may take a few minutes 4 Tap Back or to save your changes and go back to the previous screen Tap to return to the main menu 5 To close Intermec Settings in the main menu tap ok or choose Menu gt Exit For more information on all parameters in Intermec Settings see the Intermec Settings Command Reference Manual CN4 Mobile Computer User s Manual 51 Chapter 2 Connecting and Configuring the CN4 Hiding Menu Items in Intermec Settings e In Intermec Settings you can hide items in the CN4 menus or in the directory tree in the SmartSystems console Hidden items are not saved when you back up your settings in the SmartSystems console
21. are at least 30 cm 1 ft A apart when power is applied Failure to comply could result in equipment damage Caution qu p g Your CN4 has an 802 11b g radio to transfer data using wireless communications and supports the TCP IP network protocols This section of the manual assumes that your wireless network is set up including your access points To use wireless communications in a TCP IP network 1 Configure these parameters on each CN4 in the network Network name SSID e IP settings if not using DHCP 2 Make sure your CN4 is talking to the network and that the network can see your CN4 For more information see Managing Network Connections With iConnect on page 58 3 Configure security For help see Configuring Wireless Security on page 59 Configuring Ethernet Communications You connect your CN4 to your Ethernet network with an Ethernet cable and one of these accessories e AD10 single dock with an Ethernet modem AA12 AA13 adapter e AD11 Ethernet multidock e AA16 Ethernet snap on adapter To use your CN4 in an Ethernet network 1 Connect the CN4 to an Ethernet network with an AD10 AD 11 or AA18 Ethernet communication is enabled by default on the CN4 2 Configure these network parameters Ifyou have a DHCP server enable DHCP Ifyou do not have a DHCP server set these parameters a IP address CN4 Mobile Computer User s Manual 53 Chapter 2 Connecting and Configuring the CN4 3 4 b Sub
22. configuration bundles that you create using SmartSystems Foundation For more information see the SmartSystems Foundation online Help Using Intermec Settings Remotely With SmartSystems Foundation Your CN4 is SmartSystems enabled which lets you open Intermec Settings from the SmartSystems console to remotely configure all of your CN4 computers For more information on SmartSystems see Managing the CN4 With SmartSystems Foundation on page 44 To open Intermec Settings from the SmartSystems console 1 In the SmartSystems console right click a CN4 2 Select Intermec Settings CN4 Mobile Computer User s Manual 49 Chapter 2 Connecting and Configuring the CN4 File Edit View Help CN4E Configuration Data Collection Internal Scanner amp Dock Tethered Scanner BT Configure on connect Overwrite with computer settings Virtual Wedge Magstripe Reader C RFID Cu Communications Device Name Intermec CN4e 802 11 Radio Security Choice Funk Security Allow Security Changes Enabled Microsoft Securit Funk Security IP Settings Q Current Device IP Address 0 0 0 0 DHCP DHCP Client Identifier Default Router 172 20 96 1 Primary DNS 172 20 48 3 Secondary DNS 63 127 92 7 Primary WINS 172 20 48 3 Secondary WINS amp 7 Certificates Radio Meas
23. folder The SmartSystems console installs the upgrade on your computers After the download is complete your CN4 replaces the operating system and automatically performs a cold boot Note The SmartSystems console displays a red stop sign symbol indicating that the CN4 is offline until the CN4 reboots and reconnects to the system CN4 Mobile Computer User s Manual Chapter 3 Developing and Installing Applications Upgrading the CN4 Using a miniSD Card To use a miniSD card to upgrade the computer you need an SD card reader and a miniSD adapter card formatted as FAT16 To upgrade the operating system using a miniSD card 1 2 5 Copy all required OS upgrade files to the miniSD card Insert the miniSD card into the CN4 For help see Installing a miniSD or SIM Card on page 37 Place the CN4 in a dock connected to external power and use a stylus to press the Reset button located in the battery cavity on the back of the CN4 For help see Cold Booting the CN4 on page 98 Remove the miniSD card when the Installation Complete menu appears Remove the CN4 from the dock and replace the battery To upgrade the SSPB using a miniSD card Copy all required SSPB upgrade files to the miniSD card Insert the miniSD card into the CN4 Clean boot the CN4 For help see Clean Booting the CN4 on page 99 When the clean boot is complete the CN4 warm boots to reset the configuration Optional Remove the m
24. imager window camera window and touch screen 1 Press the Power button to suspend the CN4 2 Dipaclean cloth towel in the ammonia solution and wring out the excess 3 Wipe off the imager window camera lens and flash area Do not allow any abrasive material to touch these surfaces 4 Wipe dry CN4 Mobile Computer User s Manual A Specifications and Default Settings Appendix A Specifications and Default Settings Physical and Environmental Specifications 102 CN4 Physical Dimensions excluding overmold Length 17 3 cm 6 8 in Width 8 1 cm 3 2 in Height 2 8 cm 1 1 in with standard battery 3 3 cm 1 3 in with extended battery Weight 397 to 454 g standard battery 14 to 16 oz CN4e Physical Dimensions excluding overmold Length 21 0 cm 8 3 in Width 8 1 cm 3 2 in Height 3 3 cm 1 3 in with extended battery Weight 510 to 567 g 18 to 20 oz Hardware Microprocessor Marvell PXA270M Application processor 520 MHz RAM Memory 128 MB RAM Persistent storage 256 MB NAND flash provides onboard non volatile storage Removable storage miniSD card slot user accessible Keypad numeric QWERTY CN4 alphabetic CN4e Imaging options EA11 area imager EA21 area imager or color camera Bluetooth QD ID B013037 Operating System Microsoft Windows Mobile 6 1 Standard Communications Ethernet Serial IRDA USB host USB client Bluetooth 802 11 b g 802 11 d HSDPA UMTS CDMA GPS
25. in Power Profiler using Intermec Settings For help with Intermec Settings see Configuring the CN4 Parameters on page 48 About Power Management Profiles Use the Windows Mobile Standard profile default for applications that power off infrequently such as inventory management or terminal emulation If the CN4 does not have any activity the screen turns off but WAN LAN or Bluetooth radio connections are maintained in a low power state If there continues to be no activity the CN4 eventually turns off LAN and Bluetooth data connections and goes into Suspend mode The CN4 maintains its WAN connection during Suspend mode and still receives incoming phone calls or other data To wake up the CN4 and restore other connections press the Power or Scan button Use the Windows Mobile Classic profile for systems that batch data and upload it several times a day This profile does not support constant data connections over LAN or Bluetooth It can only maintain data connections when the CN4 is on and all peripherals are enabled If the screen is off you do not have any LAN or Bluetooth connections but the CN4 maintains its WAN connection and still receives incoming phone calls or other data To wake up the CN4 and restore other connections press the Power or Scan button Use the Windows Mobile Phone profile when you have a system that requires network wake up or you need the CN4 to always be connected to the network Although the connection
26. main screen shows streaming video from the imager 2 Optional Adjust the Contrast slider for the best image For brightly lit environments move the slider to the right For dark areas move the slider to the left Note For best results move the slider a little at a time until you lou see a change in the onscreen image 3 Point the CN4 at the subject for the image and press Enter The image appears CN4 Mobile Computer User s Manual 29 Chapter 1 Using the CN4 30 gt Image Capture en Mi ok 3233 9320 2939900009 29939009 909099029 Image_51 jpg xf Options 4 Tap and drag to scroll the image Tap eJ to zoom in or tap to zoom out To save the image tap To discard the image tap XJ By default images are saved to the My Documents M mageCapture directory on the CN4 with the filename Image image number After you save or discard an image the main screen appears and the CN4 is ready to capture another image To view saved images tap Options and choose Gallery Tap K and to view the images one at a time Tap to zoom in or tap 9 to zoom out To discard the image tap XJ To discard all saved images tap Options and choose Delete All Files To exit the Gallery tap Options and choose Exit Gallery 6 To close the application tap ok Configuring the Image Capture Application The default Image Capture settings apply to most situations where th
27. off the CN4 Low Battery status icon Remove the battery and insert another fully appears or the Batterylight charged battery within five minutes or you may comes on lose data Or you can connect the CN4 to an external power source Stop using the CN4 for five Make sure the low battery icon is not on the minutes or longer screen and that the Battery light is not turned on Press the Power button to turn off che CN4 Store the CN4 for more If you are storing the CN4 for a few days like than a day over the weekend install the charged battery or attach the CN4 to a power source If you are storing the CN4 for longer remove and charge the battery then store both the battery and the CN4 in a cool location If the battery in storage is not used in several months you should recharge the battery to keep it at its performance peak Store the battery outside Store the batteries in a charger the CN4 Managing Power on the CN4 Several factors determine the life of your battery such as extreme temperatures input devices and your usage By default the CN4 goes into a lower power mode or turns off after two minutes of inactivity Press the Power button to resume activity at any time 8 CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 There are several ways you can manage power Youcanset the amount of time that the screen stays on or the amount of time the CN4 stays on after the screen turns off For h
28. option for the You may have scanned or entered a Scanner Model Scanner Model configuration command that does not apply to the type of scanner that command and you hear three low you have installed Try scanning or entering the Scanner beeps Model command again and select an option for the type of device you are using You cannot type a character on the You may have locked a modifier key on the keypad Press keypad or you can only type uppercase the necessary key sequence to unlock the key For help or lowercase letters see Using the Keypad on page 12 CN4 Mobile Computer User s Manual 89 Chapter 4 Troubleshooting and Maintaining the CN4 Problems While Operating the CN4 Problem Solution You press the Power button and Make sure the backlight is on nothing happens e Make sure you have a charged battery that is installed correctly For help see Charging the Battery on page 4 Replace the battery with a charged battery For help see Changing the Battery on page 4 Perform a warm boot or a cold boot For help see Resetting the CN4 on page 97 The Battery status LED is on The battery status LED indicates the following states Ifthe battery status LED is a steady green the battery is more than 95 charged and computer is on a charger Ifthe battery status LED is blinking red then the battery is low Replace or charge the battery Ifthe battery status LED is a steady red the main battery is on c
29. terminal emulation troubleshooting 91 touch screen aligning 21 131 Index 132 troubleshooting 89 93 802 11 connectivity 90 802 11 network status 94 802 1x security 91 authentication 91 bar codes reading 92 configuration 89 imager 28 operation 90 turning the CN4 on and off 15 U upgrade files downloading 83 upgrading operating system overview 82 persistent storage overview 82 using a miniSD card 85 with SmartSystems Foundation 84 USB adapter described 109 V vehicle dock described 110 vehicle power adapter described 109 vibrate enabling 18 virtual memory freeing up 80 virtual wedge settings default 112 volume front speaker adjusting 16 icon understanding 20 rear speaker adjusting 17 Ww WAN configuring 46 48 CDMA 46 GSM EDGE 48 warm boot performing 98 WEP static 64 Windows Mobile keys 14 Windows Mobile Today screen illustrated 18 wireless connectivity troubleshooting 90 91 security 59 70 wireless LAN specifications 103 Wireless Printing enabler for Bluetooth 56 Wireless Scanning enabler 55 wireless security 59 802 1x with Funk 63 certificates loading 68 LEAP with Funk 64 static WEP with Funk 64 troubleshooting 91 WPA with Funk configuring 61 WPA security with Funk 61 with Microsoft 65 WPA PSK security with Funk 61 with Microsoft 66 www intermec com downloads for CN4 42 83 Intermec Developer Library 42 72 Knowledge Central 88 manuals downloading x xi Produ
30. tighten the battery set screw 4 Place the end of the battery into the battery compartment as shown in the next illustration and press down on the other end of the battery until it clicks into place 5 Snap the top of the handstrap into place CN4 Mobile Computer User s Manual 5 Chapter 1 Using the CN4 Checking the Battery Status A quick way to check the status of your battery is to look at the battery icon on the CN4 Status bar Battery Icon Status Icon Cu ct c Status Battery is fully charged Battery has a medium charge You should be able to work for several more hours before changing batteries Battery is low You need to replace or charge the battery soon Battery is critically low You need to replace or charge the battery now Battery is charging The Battery Status LED indicates the charging status Battery status LED Understanding the Battery Status LED Battery Status Description Steady green The battery is more than 95 charged and CN4 is on a charger Blinking red The battery is low CN4 goes into Suspend mode Charge or replace the battery Steady red and the CN4 The battery is charging is attached to external power Steady red and the CN4 The CN4 firmware is not working properly Cold is not attached to boot the CN4 as described in Cold Booting the external power CN on page 98 CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 Understanding
31. 3 mils 5 cm 1 97 in 41 cm 16 14 in Data Matrix 0 25 mm 10 mils 12 cm 4 72 in 22 cm 8 66 in 0 38 mm 15 mils 8 cm 3 15 in 35 cm 13 78 in PDF417 0 25 mm 10 mils 7 cm 2 75 in 29 cm 11 42 in 0 38 mm 15 mils 7 cm 2 75 in 44 cm 17 32 in CN4 Mobile Computer User s Manual 105 Appendix A Specifications and Default Settings 16 o 4 T g EA21 Area Imager Minimum Reading Distances Minimum distances are measured in the dark 0 lux 12 16 20 24 28 32 Note Minimum distances depend on bar code length 0 15mm 6 mils 0 25 mm 10 mils r 40 30 r 20 I 10 10 r 20 30 0 5 mm 20 mils i L_ 40 EA21 Minimum Reading Distances Symbology Code 39 UPC EAN 100 Data Matrix PDF417 106 Density 0 15 mm 6 mil 0 25 mm 10 mil 0 5 mm 20 mil 1 mm 40 mil 0 33 mm 13 mils 0 25 mm 10 mils 0 38 mm 15 mils 0 25 mm 10 mils 0 38 mm 15 mils 30 40 50 60 70 80 Minimum Distance Maximum Distance 12 cm 4 72 in 18 cm 7 09 in 5 cm 1 97 in 28 cm 11 02 in 5 cm 1 97 in 55 cm 21 65 in 9 cm 3 54 in 75 cm 29 53 in 5 cm 1 97 in 38 cm 14 96 in 12 cm 4 72 in 22 cm 8 66 in 8 cm 3 15 in 34 cm 13 39 in 7 cm 2 75 in 28 cm 11 02 in 7 cm 2 75 in 40 cm 15 75 in CN4 Mobile Computer User s Manual EA11 Area Imager Typical Reading Distances 0 4 8 Appendix A Specifications and Default Setti
32. 5 CN4e 26 scan handle described 110 scanner Bluetooth connecting to 55 default settings 112 troubleshooting 92 93 Scan to Connect 45 screen 18 aligning 21 cleaning 100 icons understanding 20 no response troubleshooting 90 specifications 103 stylus using 19 Windows Mobile Today 18 Screen Off mode 22 security 103 security wireless 59 802 1x with Funk 63 802 1x with Microsoft 67 certificates loading 68 LEAP with Funk 64 static WEP with Funk 64 CN4 Mobile Computer User s Manual Index WEP with Microsoft 68 WPA with Funk 61 WPA with Microsoft 65 Service Programming Code SPC 47 signature capture described 32 SIM card installing 37 single dock described 109 SmartSystems Foundation 44 applications installing 73 AutoDeploy 45 Intermec Settings using from console 49 Scan to Connect 45 upgrading CN4 84 where to download 45 SmartSystems Platform Bundle files described 82 removing features to free up memory 80 upgrading with miniSD card 85 specifications 102 104 communications 102 electrical 103 environmental 103 hardware 102 physical 102 power 103 SSPB See SmartSystems Platform Bundle Standard 118 static WEP with Funk 64 with Microsoft 68 storage temperature 103 stylus using 19 super capacitory as backup power 4 Suspend mode 15 symbologies configuring the CN4 to read 48 default settings 110 enabled by default 27 symbology options default 112 System ID SID 47 T temperatures 103
33. CCESSORIES dic enm Ned ev be nis dE lbs i es erie alte asec a ee aE aie AL stacey tl 109 Default Settings i coosstuerteus ise pelhew eas wh pert E Sete cres etg ed et dn 110 Data Coll ctiotiz ioc ree EE EU ee eie 110 COMMUNICATIONS z 2er has the Mei oh ar Be oa Ms UV 113 GPS uoce eam dee Ru EUER gon eee REN A 115 Device Monitos v elec Seed E lhe DEMOS Beg e Ure 115 Core Messaging Service isses 115 B Keypads and Keystrokes 117 Standard Characters x2 m sucer ro Um ev stad tede aue Poe PCS 118 Other Available Characters 0 0 cc cc ccc cc eee cee Ree 121 Language Specific Characters ceseeeie sr eee ee es Se e ET PEE erus 123 l Index eeren e n a a ORE ca tar a a CRM ERE FEIN 125 viii CN4 Mobile Computer User s Manual Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Information Your safety 1s extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equipment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand warnings cautions and notes that are in this document A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to avoid death or serious in
34. CN4 Mobile Computer User s Manual iii CN4 Mobile Computer User s Manual Contents Contents Before You Begin ted tao ERR er ix Safety Informations ecd sch igs oe ba Tae Ub CES Reds day lav enu ix Global Services and Supports eos eee eb E be e vet ix Warranty Information liess en ix Web Suppotta e sese eee E une tear te Dep av RR ER ET HET x Telephone S ppoft c onhar riten reet eet ee Mawes Une Ores x Service Location SUPPOrt 6 cence eens x Who Should Read This Manual eese xi Related Doc mentszi mv eh OE oes RUPEE ENERO eS PR SA ee xi Patent Information 0 ccc cee ccc cee e a xii 1 Usine the ENG ooo rete E A eda aono artum d imet 1 Introducing the CN4 Series Mobile Computers eee 2 What s Newin This Release fe deeem e e BRL ERE Soa we ede Ee 3 Using the Batte y e oss eere oe PE SRONRNN Ue Ee pU Bre EAS eee ne see 3 Charging the Battery xe Maal re TUERI BR ERE RI MEVS 4 Chaneing the Battery ete kr RR RU REUNIR RR AER ERU EETA 4 Checking the Battery Status yra d y r e AVE EEA E eee 6 Maximizing Battery Life orp er AA cece nce aaia 8 Managing Power on the CN4 erisus cristea cece eens 8 Choosing a Power Management Profile 0 0 0000s 9 Customizing Power Timeouts csse 10 Using the Keypad eE eet Leur UN tas So as gt Oe PRE WR gles RE REE OA 12 Using the Color Coded Keys cere RR Pee ene ee 13 Entering Characters on the Alphabetic and QWERTY Keypads
35. Computer User s Manual 17 Chapter 1 Using the CN4 Enabling the Vibrate Mode 8 You can enable the vibrate mode when audio is difficult to hear such as in a high noise environment When enabled the CN4 vibrates when the scanner performs a good read or when the phone receives a call To enable the vibrate feature 1 Tap the Volume icon at the top of the screen 2 Tap Vibrate Yolume Note The Volume icon in the Navigation bar changes to look like a vibrating CN4 1g when the Vibrate feature is enabled Using the Screen 18 The CN4 has a 3 5 diagonal 240x320 pixel QVGA transflective TFT LCD 64K color display e The Status bar displays the Start flag connectivity icons the Volume icon and the time and next appointment The Today screen displays shortcuts to some of the applications installed on the CN4 and important information for the day The Command bar displays the onscreen keyboard icon Windows Mobile 6 1 links and icons to any applications that are running but are hidden from view CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 Start yin Ty 4C 09 Tuesday 10 26 AM July 14 2009 gt Getting Started information Status bar a Today screen Command bar Contacts The Windows Mobile Today Screen To turn the screen backlight on and off e For all keypads except the QWERTY keypad press C For the QWERTY keypad press C3 time tha
36. Do not seems to be faint or obscured allow abrasive material to touch the window You scan a valid bar code label to enter The computer may have decoded the bar code label in a data for your application The data symbology other than the label s actual symbology Try decoded by the scan module does not scanning the bar code label again Make sure you scan match the data encoded in the bar code the entire label label CN4 Mobile Computer User s Manual 93 Chapter 4 Troubleshooting and Maintaining the CN4 Checking 802 11 Network Status 94 If you have trouble connecting to your 802 11 wireless network Make sure you have correctly set network parameters on the CN4 Check your wireless security settings Follow the next procedure to use iConnect to verify available access points and networks check signal strength and view other diagnostics If you need to contact Intermec Product Support this information can be helpful in troubleshooting wireless network connection issues To use iConnect to verify network status 1 Tap the iConnect icon B in the lower right corner of the CN4 screen 2 Choose Status Wireless 3 Tap Advanced The diagnostics screen appears ISpy WiFi WiFi NIC 802 11d Country Unavailable MAC 00 0b 6b ac 8a 6F IP Static 20 2 3 101 AP Status Associated Channel 2 ESSID TechCommAP BSSID 00 20 e0 96 38 a3 Config Association Open Encrypt Key A
37. EG format Sets JPEG compression quality Range is 0 to 100 Default is 60 3 Tap Options and choose Save Changes and Exit or choose Discard Changes and Exit to abandon your changes Copying Images to Your Desktop PC You can connect to the CN4 with ActiveSync and browse to the My Documents ImageCapture directory to download image files to your desktop PC For help see Connecting to a PC on page 45 You can also use other automated file transfer methods to copy files CN4 Mobile Computer User s Manual 31 Chapter 1 Using the CN4 Integrating Image Capture Into Your Application You can integrate Image Capture into your own application by calling it from your application You can also customize Image Capture settings by creating and editing the Image Capture configuration xml file For help see Integrating Image Capture on page 76 Capturing Signatures A signature capture is a grayscale image of a signature on paper or other business form To use signature capture in your applications use the SignatureCapture components in the Data Collection Resource Kit Ink capture is the process of saving an onscreen image such as a signature or simple line drawing to a file To use ink capture in your applications use the InkCapture components in the Mobile Gadgets Resource Kit For more information see Developing Applications for the CN4 on page 72 Capturing Documents EA21 only e 32 Use the Interm
38. Features Using the Screen Understanding the Status LEDs Using the Imager Using the Color Camera Installing a miniSD or SIM Card Setting Up GPS on Your CN4 Chapter 1 Using the CN4 Introducing the CN4 Series Mobile Computers CERTIFIED e The Intermec CN4 and CN4e Mobile Computers are ergonomically designed mobile computers built on the Microsoft Windows Mobile 6 1 operating system They are lightweight easy to use and run most software developed for the Windows Mobile platform including standalone client server and browser based applications The CN4 and CN4e support similar feature sets The CN4e offers extended environmental specifications and larger keys for data intensive applications The CN4NI both the CN4 and CN4e is certified for use in non incendive environments Throughout this manual all versions of the computer are referred to as the CN4 Series Mobile Computer or CN4 CN4e and CN4 Mobile Computers The CN4 Series Mobile Computer with an IEEE 802 11b g radio installed is Wi Fi certified for interoperability with other 802 11b g wireless LAN devices CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 Standard CNA features include GPS 802 11b g Bluetooth and WWAN radios For WWAN choose from one of these options UMTS HSDPA e CDMA IxRTT EV DO Rev A e IP64 seal rating and 1 8 m 6 ft drop specification a2 megapixel color camera with LED flash EA21 Area Imager or
39. Imaging User s Guide You can also access the document capture APIs by using components in the Data Collection Resource Kit For more information on Resource Kits see Developing Applications for the CN4 on page 72 34 CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 Using the Color Camera e Note The CN4 can be ordered with either a color camera or one of the the area imagers but not both The optional 2 megapixel color camera with flash is factory installed in the upper back of the CN4 as shown in the following illustration Color Camera and Flash Location You can take photos in either high resolution or compressed format with resolutions up to 1600 x 1200 pixels When you take a picture the images are saved as jpg files and stored in the My Documents My Pictures folder You can use the Pictures amp Videos application on the CN4 to take view and edit pictures or record and launch video clips stored on the CN4 or a storage card You can also send pictures and video clips to others or save an image as the background on the Today screen CN4 Mobile Computer User s Manual 35 Chapter 1 Using the CN4 After the color camera is enabled you can configure camera options by going to Menu gt Options or Menu gt Tools gt Options from the Pictures amp Video screen While you are in the Pictures amp Videos application you can select Start Help for more information on using the camera
40. KIP 6 For 802 1x Authentication choose either MD5 TLS or PEAP 7 Ifyou choose TLS a Choose Properties gt Run App The Auth Settings dialog box appears b Choose Select c Select your certificate from the list and press Enter The User Logon dialog box appears d Enter a User Name and Domain and press Enter If you choose PEAP a Choose Properties gt Run App The Auth Settings box appears b Choose Validate Server and press Enter When the radio starts to authenticate the Network Password dialog box appears c Enter a User Name and Password and select Save Password d Optional In the Domain field enter the Active Directory domain associated with the user account 8 Save your settings To enable WPA PSK with Microsoft security 1 Make sure the communications and radio parameters on your CN4 are configured 2 Start Intermec Settings 3 Choose Communications gt 802 11 Radio gt Microsoft Security 4 For Infrastructure Mode choose Infrastructure 5 For Network Authentication choose WPA PSK Data Encryption automatically defaults to TKIP 6 For Pre Shared Key enter the pre shared key or the passphrase CN4 Mobile Computer User s Manual 7 Chapter 2 Connecting and Configuring the CN4 The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the authenticator The passphrase must be from 8 to 63 characters After yo
41. Server esee 75 Launching an Application Automatically ossessi issie earn ene ERE E G 75 Integrating Image Capture iis esee a ps ee e A ER pi MER ER NE ae debe TS 76 Calling Image Capture From Your Application 00 0000 008 76 Creating and Editing the Image Capture XML File 0005 77 Image Capture XML Example seseesseeeeeee esee 80 Freeing Up Virtual Memory for Applications sssseseeeee eee eee 80 Upgrading the System Software eseina u bree AEEA ene 82 Locating Uperade Files ues UTE M pU E Obr dep eu 83 Upgrading the CN4 Using SmartSystems Foundation 04 84 Upgrading the CN4 Using a miniSD Card 0 85 CN4 Mobile Computer User s Manual vii Contents 4 Troubleshooting and Maintaining the CN4 87 Calling Product Support lt c oet E AER ES ER Sees ERO S Nbre 88 Troubleshooting the CN4 wands scho E ued doe PEP A EEEE RAES SUBEN 89 Checking 802 11 Network Status sese 94 R setting the C NA is cse e was Chae abe ae UD UU HUE HAE ERG CUP GrP 97 Warm Booting the CNA wines uchiha epe EEANN AREN ANAREN SEE IES ERES 98 Cold Bootidgthe CN4 5 uo oC PESO Aa EEE EERE 98 Clean Booting the CNA eese EAR EDD EX e ed ed vented Sadan dad bse d s 99 Cleaning the CN Aos t tl e ee tat a Ma eee eben td 100 A Specifications and Default Settings 101 Physical and Environmental Specifications 102 A
42. This screen includes the 802 11 radio driver version and available radio modes To create a log file a Check the Log to File check box b Optional Change the sample period and number of samples displayed c Tap Log File The Save As screen appears d Optional Change the name of the saved log file the folder to which the file will be saved the content type log or text and the location e Tap Save Resetting the CN4 You rarely need to reset the computer If the computer does not resume after pressing the Power button or if the computer or an application locks up you may need to reset the CN4 The CN4 uses the configuration currently saved in flash memory during the boot process There are three ways to reset the CN4 Warm booting the CN4 Cold booting the CN4 CN4 Mobile Computer User s Manual 97 Chapter 4 Troubleshooting and Maintaining the CN4 Clean booting the CN4 Warm Booting the CN4 You may need to perform a warm boot to correct conditions where an application stops responding to the system To warm boot the computer e Press and hold the Power button for 10 seconds Or Right click on the CN4 via the SmartSystems console and select Intermec Power Tools gt Warm Boot Device 2 The computer systematically shuts down restarts and goes through the initialization process Cold Booting the CN4 a 98 In some cases where the computer completely stops responding y
43. User s Manual Contents Configuring Bluetooth Communications sees 54 Connecting to a Bluetooth Scanner lsesseeeleeseesssn 55 Connecting to a Bluetooth Printer 000 0 e eee eee 56 Connecting to a Bluetooth Audio Device 00 000005 57 Using Serial and USB Communications csser iners sis Teh EEN ENTA 57 Managing Network Connections With iConnect 0 0c eee eee 58 Configuring Wireless Security so sio eraa ARDOR eO ue DOO Ye edebat es 59 Choosing Between Microsoft and Funk Security 0 00 0 eee ee 60 Selecting a Funk Security Profile otrai po eee 61 Selecting Microsoft as Your Security Choice 00005 65 Loading a Certificate aeo Toa an ERARE n eek eph E de bare der eee 68 Disabling SeGurity sede oa vga HAG RA A es Phin UR EE USA ETELTRUCE NE 70 3 Developing and Installing Applications 7 Developing Applications for the CN4 0 72 Packaging Your Application sas asss etser cece cee e 72 Choosing a Target Location for the Application 00 0005 72 Installing Applications on the CNA eere srd aeria rE EEEE OEA ARK DE ERTEN 73 Installing Applications Using SmartSystems Foundation Console 73 Installing Applications Using Microsoft ActiveSync 0 eee eee eee 74 Installing Applications Using a Storage Card 1 00 0 cece eee eee 74 Installing Applications Using the FTP
44. Windows Mobile manages access to your GPS device and allows multiple programs to obtain GPS data simultaneously If you clear this check box some programs may not be able to obtain GPS data Manage GPS automatically recommended Hardware Access Programs 6 Tap ok To enable extended ephemeris 1 Tap Start gt Settings gt the System tab 2 Tap iGPS settings The iGPS Settings screen appears 3 Tap the Advanced tab iGPS Settings on af ok iGPS Settings L1 Enable WAAS EGNOS requires full power Enable extended ephemeris Status EE file out of date EE Time Stamp 00 00 00 4 Select the Enable extended ephemeris check box 5 Tap ok CN4 Mobile Computer User s Manual 41 Chapter 1 Using the CN4 Learning About Additional GPS Options for the CN4 Intermec provides enhanced feature support for the Extended Ephemeris data capability For the latest Extended Ephemeris data files and other CN4 downloads visit the CN4 downloads page on the Intermec web site at www intermec com For more information about programming for Extended Ephemeris GPS visit the Intermec Developer Library at www intermec com idl 42 CN4 Mobile Computer User s Manual 2 Connecting and Configuring the CN4 Use this chapter to understand how to configure the CN4 to communicate in your network This chapter contains these topics e Managing the CN4 With SmartSystems Foundation Connecting to a PC Configu
45. able characters see Appendix B Keypads and Keystrokes 12 CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 Using the Color Coded Keys All keypads include color coded modifier keys for characters symbols and functions printed on the keypad overlay The numeric keypads include an orange modifier key and a green modifier key The alphanumeric keypads include an orange modifier key Using the Color Coded Keys To Do This Press Example Use an orange character or key LED illuminates and On the QWERTY keypad press function printed above a key then the key with the and then 9 to type the character or function printed character above it LED turns off Use a green character or key LED illuminates and On the numeric keypad press function printed above a key then the key with the and then 2 to type a lowercase character or function printed a above it LED turns off Lock the orange or green key to Or twice On the numeric keypad press stay on twice and the green LED illuminates and stays on Unlock a green or orange key or 9 once Press the or once to unlock the key and turn off the LED Entering Characters on the Alphabetic and QWERTY Keypads Press the key for the character to type that character To type a character or access a function printed on the keypad overlay press and then press the key for the character or function you want To type a single uppercase letter o
46. age how to upgrade 82 phone CDMA activating 46 configuring 46 GSM EDGE activating 48 making a call 48 mike and speaker illustrated 16 power management profiles described 10 turning on and off 48 using 15 vibrate enabling 18 physical specifications 102 Pictures amp Videos using to take pictures 36 pictures storage location 35 power backlight settings 22 battery 3 11 battery life maximizing 8 button 15 management profiles choosing 9 described 10 managing 8 timeout values customizing 10 Power application using to check battery status 7 Power button 15 power specifications 103 predefined modes for imager 28 printer Bluetooth connecting to 56 problems troubleshooting 89 93 product support calling 88 Knowledge Central web site 88 product support calling 88 Q quad battery charger described 109 QWERTY keypad entering characters 13 illustrated 12 keypresses listed 118 124 CN4 Mobile Computer User s Manual R radio certifications 103 nd output 103 radios 802 11 53 Bluetooth 54 57 WAN 46 48 wireless security 59 68 rain and dust resistance 103 reading distances EA11 107 108 EA21 105 106 Ready to Work indicator LED described 23 recharge temperature 103 recharge times 103 red battery LED described 6 regulatory approvals 104 reset performing 97 resource kits for application development 72 RS 232 adapter described 109 S scan button locations illustrated CN4 2
47. arks of Microsoft Corporation in the United States and or other countries Bluetooth is a trademark of Bluetooth SIG Inc U S A This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit www openssl org This product includes cryptographic software written by Eric Young EAY cryptsoft com miniSD is a trademark of the SD Card Association The SD logo is a trademark This product uses Regex Index software during its operational phases The owner of Regex has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice Regex Index Version 3 31 16th Dec 2001 Copyright O 1998 2001 Dr John Maddock Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation Dr John Maddock makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty ii CN4 Mobile Computer User s Manual Document Change Record This page records changes to this document The document was originally released as Revision 001 Version Number Date Description of Change 002 08 2010 Revised to support the CN4NI Mobile Computer and the EA11 area imager
48. ate alerts you when new upgrades or software are available You can have the upgrades and software installed to the console for immediate use For information see Managing the CN4 With SmartSystems Foundation on page 44 CN4 Mobile Computer User s Manual 83 Chapter 3 Developing and Installing Applications Upgrading the CN4 Using SmartSystems Foundation You can use the SmartSystems Foundation console to upgrade the operating system on your CN4 For information on using SmartSystems Foundation see Managing the CN4 With SmartSystems Foundation on page 44 84 To upgrade the CN4 using SmartSystems Foundation 1 2 UJ On your desktop PC open the SmartSystems console Make sure the SmartSystems console and the CN4 are on the same subnet Make sure the CN4 is either in a communications dock or charging dock or the device power management is disabled Download the device upgrade file to your PC as described in the previous section Locating Upgrade Files Double click the exe file on your PC An InstallShield application starts and walks you through the process of extracting the upgrade files to the default location Note Do not change the default location where InstallShield extract the files The SmartSystems console requires the files to be in this location From the SmartSystems console locate the device upgrade to install Drag the file to each CN4 you want to upgrade or to a group of CN4s in a
49. ate mode 18 volume for cell phone 16 volume for general audio 17 WAN 46 48 console 49 core messaging service settings default 115 data collection settings default 110 data rates 103 decode security settings default 112 default settings 110 115 communications 113 core messaging service 115 data collection 110 decode security 112 device 113 device monitor 115 GPS 115 imager 112 symbology 110 symbology option 112 virtual wedge 112 device monitor settings default 115 device settings default 113 DEX adapter described 109 diacritical marks typing 123 diagnostics for troubleshooting 99 dimensions physical 102 display See screen downloads for CN4 42 drop specification 103 dust and rain resistance 103 EA11 area imager reading distance minimum 108 reading distance typical 107 EA21 area imager reading distance minimum 106 reading distance typical 105 electrical specifications 103 Electronic Serial Number ESN locating 46 eMDI See Enhanced Mobile Document Imaging Enhanced Mobile Document Imaging eMDI application 32 environmental specifications 103 Ethernet adapter described 109 extended ephemeris 39 41 F front speaker adjusting volume 16 FTP server using to install applications 75 Funk security 802 1x 63 described 60 LEAP 64 profile choosing 61 WEP 64 WPA 61 CN4 Mobile Computer User s Manual G Good Read LED described 23 troubleshooting 93 GPS configuring 39
50. ation server For example you can choose Funk security if you use Microsoft Active Directory to issue certificates Choosing Between Microsoft and Funk Security 60 The CN4 supports both Funk and Microsoft security which dynamically select wireless networks based on your preferences The option you choose depends on your network security needs e Ifyou are using the CN4 in a static environment that requires a high level of security you should use Funk security which offers these additional features e CCX v4 0 compliance Support for LEAP and TTLS Configuration of up to four profiles To use Funk security you need to select a profile For help see the next section Selecting a Funk Security Profile e Ifyou are primarily using the CN4 to connect to WiFi hotspots you may want to use Microsoft security To use Microsoft security you need to select it as your security choice For help see Selecting Microsoft as Your Security Choice on page 65 CN4 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CN4 Selecting a Funk Security Profile You can define up to four profiles for Funk security Different profiles let your CN4 communicate in different networks without having to change all of your security settings For example you may want to set up one profile for the manufacturing floor and one for the warehouse By default the active profile is Profile 1 security settings To start the Pr
51. ault Value Scan Button Remapping middle scan button Scanner Power Profiles Standard Power Button Off when pressed Device Off battery power 2 minutes Display Off battery power 1 minute Device Off external power Disabled Display Off external power Disabled 114 CN4 Mobile Computer User s Manual Appendix A Specifications and Default Settings GPS Setting Extended Ephemeris Data Download Interval Download Interval Start Time Download Interval Stop Time Push Interval Push Interval Start Time Push Interval Stop Time Poll Period Position Change Fix Interval WAAS Baud Rate Device Monitor Setting Poll Period Backup Battery Charge Remaining Storage Load Memory Load Core Messaging Service Setting Keep Alive Ping Interval CN4 Mobile Computer User s Manual Default Value Disable Disable 1 00 AM 3 00 AM Disable 1 00 AM 3 00 AM Disable 50 meters 0 Disable 33600 Default Value 1 minute 10 90 90 Default Value 30 seconds 115 Appendix A Specifications and Default Settings 116 CN4 Mobile Computer User s Manual Keypads and Keystrokes Appendix B Keypads and Keystrokes Standard Characters Use the following tables to learn how to enter standard and other available characters and functions with the keypad If there is no sequence of keystrokes for a particular character or function it is only available through the soft input panel SIP which can be access
52. bsent Power FAST PSP Antenna Primary RF TX Power RSSI Link 56 mW 52 dBm 54 Mbps dhcp v1 2 6 soy n sn cor a The ISpy tab shows e MAC address and IP address of the 802 11 radio e network association status including the SSID and MAC address of the access point e security configuration e radio transmit power and signal strength information CN4 Mobile Computer User s Manual Chapter 4 Troubleshooting and Maintaining the CN4 4 Tap the Scan tab to view a list of available 802 11 networks The list includes the signal strength channel and MAC address for each network ISpy WiFi Last Scan 11 41 21 ss srana owner esso TechCommAP 39 49 55 Tap Scan to refresh the screen 5 Tap the Supp tab to view radio supplicant information including a list of supplicant events and authentication status ISpy WiFi Services Status ON Authentication State disconnected Authentication unknown Supplicant Events ISuccessfully opened queue ODDEventLog 4 Li Configure Reconnect Clear Events Profile Intermec Supplicant Version 2 01 02 0297 y sc 50 ev es eo zs Toverify the settings for the currently active security profile tap Configure Profile The Profile Wizard for the active profile appears To try reconnecting to the network tap Reconnect To delete the events in the list tap Clear Events CN4 Mobile Computer User s Man
53. c characters on the QWERTY and alphabetic keypads 1 Type the parent character 2 Press to lock the orange modifier key 3 On the alphabetic keypad press E to cycle through the variant characters until you finds the character you want For more information see the next table On the QWERTY keypad press to cycle through the variant characters until you fins the character you want For more information see the next table CN4 Mobile Computer User s Manual 123 Appendix B Keypads and Keystrokes 124 4 Press to unlock the orange key Language Specific Characters Parent Character gano t o m wu ooznmsmmu ecnmu r e g a N Variant Characters mo g Q o0 D wow NN lt lt OOH TONY BO Tver Aare a A ey m Qo a 00 Ux Ux O Ox 9 pn Oo gt O o Cc cc Kk e mi D Qi Q d a e A A A A e E 6 oc 0 E CN4 Mobile Computer User s Manual Index 126 Numerics 802 1x security with Funk 63 with Microsoft 67 A AA15 audio adapter described 109 AA16 Ethernet adapter described 109 AA17 RS 232 DEX adapter described 109 AA18 USB adapter described 109 AC14 quad battery charger described 109 accessories described 109 accessory audio adapter 109 charge only multidock 109 Ethernet adapter 109 magnetic card reader 110 multidock 109 quad battery charger 109 RS 232 DEX adapter
54. capture the entire bar code Enableonly the bar code symbologies that you need to use every day You can also choose a predefined mode that optimizes imager settings for different needs or environments To choose a predefined mode for the imager 1 Start Intermec Settings For help see Configuring the CN4 Parameters on page 48 2 Tap Data Collection gt Internal Scanner gt Imager Settings gt General and then choose an option from the Predefined Modes list Predefined Mode 1D 1D and 2D Standard 1D and 2D Bright Environment 1D and 2D Reflective Surface Custom 3 Save your settings Select If You Are Scanning Only 1D labels Default All types of bar code labels In high ambient light such as outdoors in the sunshine Glossy labels In conditions that require customized settings For complete information about these settings commands and parameters see the Intermec Settings Command Reference Manual CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 Capturing Images The Data Collection Resource Kit includes NET classes you use in your image capture applications For more information see Developing Applications for the CN4 on page 72 The CN4 includes Image Capture a utility application that demonstrates this feature Using the Image Capture Application 1 Tap Start gt Programs gt Image Capture MB Image Capture ie EH Options The Image Capture
55. ct Support 88 SmartSystems Foundation 45 warranty information ix X XML for Image Capture application 77 80 CN4 Mobile Computer User s Manual fatermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2010 Intermec Technologies Corporation All rights reserved CN4 Mobile Computer User s Manual P N 935 029 002
56. cted Intermec SmartSystems Foundation Console Through the console you can drag and drop configuration bundles operating system updates and firmware upgrades to multiple computers e save configuration settings from a single device and deploy those settings to many devices simultaneously remotely change settings on SmartSystems enabled computers and peripherals The SmartSystems console can report on asset locations and battery status making it easier to manage your mobile devices 44 CN4 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CN4 With an AutoDeploy license SmartSystems can automatically push software configuration settings and other files to connected CN4s The license also enables Scan to Connect which makes connecting additional CN4s to your wireless network as easy as reading bar codes SmartSystems Foundation can be downloaded at no charge from the Intermec web site For more information visit www intermec com SmartSystems To purchase an AutoDeploy license contact your local Intermec sales representative Connecting to a PC You can connect the CN4 to your desktop PC to transfer and synchronize files remotely debug applications and perform other device management activities Visit www windowsmobile com getstarted to learn more about synchronizing your CN4 with a desktop PC Use Microsoft ActiveSync to establish a connection between your CN4 and PC ActiveSync ca
57. dule is installed at the factory To activate your CDMA CN4 contact the carrier you have chosen and set up accounts for each device The following table lists the carriers that Intermec currently supports If your carrier is not listed in the table please contact Intermec product support to see if it is now supported Currently Supported Carriers Country Carrier United States Sprint Verizon Canada Bell Mobility The carrier will require the Electronic Serial Number ESN to start the activation process You can find the ESN onalabellocated in the upper right corner of the battery compartment e on the outside of the CN4 shipping box The activation process is slightly different for each CDMA carrier Your carrier sales contact and an Intermec representative can guide you through the process CN4 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CN4 After you supply the ESN to your carrier they will respond with values that you must enter using the Windows Mobile Activation Wizard 1f required Some of the supported carriers do not require you to enter any values The following table shows the carriers the correct activation method to use and the values that you need to activate your phone Values Required for CDMA Phone Carrier Activation Method Bell Mobility Activation Wizard Sprint Activation Wizard Telecom Activation Wizard New Zealand Verizon Dial 22899 or Activation Wizard
58. e gt edgeEnhancement allowChanges true gt None lt edgeEnhancement gt lt lightingCorrection allowChanges true gt Enabled lt lightingCorrection gt lt noiseReduction allowChanges true gt 0 lt noiseReduction gt lt imageRotation allowChanges true gt 90 lt imageRotation gt lt subsampling allowChanges true gt None lt subsampling gt lt Conditioning gt lt Storage allowChanges true gt lt imageLocation allowChanges false gt My Documents ImageCapture lt imageLocation gt lt fileName allowChanges false gt Image_ num lt fileName gt lt Storage gt lt Settings gt lt ImageCapture gt Freeing Up Virtual Memory for Applications You can use the InstallSelect application to free up virtual memory and create more space to load and run custom applications developers integrators or Intermec service representatives Note InstallSelect is designed for use only by administrators When you free up virtual memory you reduce the amount of virtual memory used by portions of the SmartSystems Platform Bundle SSPB by removing value added software features Be sure to close all other applications and back up any related files before you use InstallSelect For more information on SSPB see Upgrading the System Software on page 82 functionality or the ability to manage device settings Contact your Intermec service representative for information about each software feature before making changes
59. e Default is true When set to false user cannot change the noise reduction setting noiseReduction 0 to 9 Default is no value If no value is provided the application does not change the noise reduction setting Image Rotation allowChanges True or false Default is true When set to false user cannot change the rotation setting imageRotation None 90 180 270 Default is no value If no value is provided the application does not change the rotation value Subsampling allowChanges True or false Default is true When set to false user cannot change the subsampling rate subSampling None 1 2 1 3 1 4 Default is no value If no value is provided the 1 5 1 6 1 7 1 8 application does not change the subsampling rate Storage Settings allowChanges True or false Default is false If set to true user can change settings in the Storage tab 78 CN4 Mobile Computer User s Manual Chapter 3 Developing and Installing Applications Field Definitions for ImageCapture Conf g xml continued Field Name Image Location allowChanges imageLocation File Name allowChanges fileName Output Compression allowChanges fileFormat Compression Quality allowChanges compressionQuality Valid Values True or false File path True or false String of up to 200 characters True or false BMP JPEG True or false 0 to 100 CN4 Mobile Computer User s Manual Description Default is false If set to tr
60. e ambient lighting is adequate for office work However you may need to change those settings depending on the conditions in which images will be captured such as outdoors in bright sunlight or inside a darkened warehouse CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 To configure Image Capture settings 1 Tap Options and choose Settings 2 Change settings as needed For help see the next table Image Capture Settings Descriptions Setting Edge Enhancement Lighting Correction Noise Reduction Subsampling Rotation File Format Compression Quality Description Adjusts contrast to enhance the edges of objects Default is Medium Too high a setting for the environment adds noise to the image Corrects for inconsistent lighting for example if the edges of the image are much darker than the center this feature lightens the edges to match the center Default is Disabled Reduces noise resulting from edge enhancement Range is 0 default to 9 Too high a value can cause banding Sets the resolution of the image by choosing a ratio A ratio of 1 4 means that the processed image will contain 1 pixel for every 4 pixels in the original image The lower the ratio the larger and more detailed che image Range is 1 2 to 1 8 Default is None Rotates the processed image clockwise in 90 increments Default is 0 no rotation File type for saved images Choose either BMP default or JP
61. ec Enhanced Mobile Document Imaging eMDI application to capture documents and create electronic files of printed documents Note The eMDI application places a watermark on the captured documents until you purchase the eMDI Client Software License P N 454 025 001 For more information contact your local Intermec representative CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 To use the eMDI application 1 Tap Start gt Programs gt Document Imaging Document Capture an Button a Options 2 Point the CN4 at the document to be captured 3 Press and hold the Sean button A laser pointer illumination beam and aiming frame turn on Scan button Vv CN4 Mobile Computer User s Manual 33 Chapter 1 Using the CN4 4 Keep the pointer centered on the document and move the CN4 so the aiming frame approaches the edges of the document When the frame stops flashing the CN4 captures the document 5 Release the Scan button The captured image appears mew 00 11 11111 EE or 10 m i118 28 HAM doc_27 jpg xL Of Options 6 Tap and drag to scroll the image Tap to zoom in or tap 9 to zoom out To save the image to the Gallery tap igl To discard the image and try again tap X 7 To close the application tap ok You can use eMDI as a standalone application or you can call eMDI from your own application For more information see the Enbanced Mobile Document
62. ecurity solution with several features that are not supported by Microsoft CN4 Mobile Computer User s Manual 81 Chapter 3 Developing and Installing Applications InstallSelect Software Components continued Component Name Description Printer Support Provides Intermec printer driver support Intermec DHCP Client Provides the Intermec DHCP client application Printer Configlet Intermec Settings configuration support for Bluetooth printers Bluetooth Intermec Bluetooth integration support IDLRuntime Runtime files supporting the Data Collection and Device Resource Kits Document Imaging Enhanced Mobile Document Imaging components Supported by CN4s with the EA21 area imager Image Capture Image Capture application and components Supported by CN4s with the EA21 area imager Power Profiler Power Profiler applet GPS Applet iGPS Settings applet Additional Files Microsoft C Runtime Library Depending on the options installed in your CN4 you may see other components available from the InstallSelect application Upgrading the System Software When you upgrade your computer you are updating the operating system OS and the SmartSystems Platform Bundle SSPB files You can choose to upgrade only the operating system If you upgrade only the operating system you will need to reinstall the SSPB files SSPB files are stored in the Flash File Store and deliver Intermec value add IVA functionality such as data collec
63. ed by tapping the keyboard icon on the touch screen Alphanumeric Characters Character a b C 118 Numeric Keypad 2 9 2 2 9 2 2 2 3 9 3 3 9 3 3 C3 4 9 4 4 9 4 4 C4 9 5 9 8 5 9 8 5 C8 Ce 6 6 Ce 6 6 QWERTY Keypad Alphabetic Keypad s 9 z amp P amp S9 C amp m 9 9 s 5 s e amp amp 8 0 amp 9 CJ amp OOM 9 9 amp amp CN4 Mobile Computer User s Manual Alphanumeric Characters cont nued Character Numeric Keypad q N lt a e e ay o RO a e 3p o 9 9 9 9 9 9 9 9 9 9 Co 9 9 1 2 9 1 2 2 9 1 2 2 2 9 1 3 9 1 C3 C3 9 13 C3 C3 3 9 1 4 9 1 C4 C4 9 1 C4 C4 C4 9 1 5 CN4 Mobile Computer User s Manual Appendix B Keypads and Keystrokes QWERTY Keypad Alphabetic Keypad N C9 69 3 3 S CJ v amp 9 N C9 69 3 CJ v amp 9 119 Appendix B Keypads and Keystrokes Alphanumeric Characters cont nued Character Numeric Keypad ww N a o N lt x lt za lt o m 0 d O Z z E A 120 9 1 8 C5 9 1 8 C8 5 1 6 9 1 6 C6 9 1 6 9 1 7 9 1 C7 C7 9 13 C7 C7 C7 9 C1 C2 C2 C2 C7 1 8 9 1 8 8 9 1 8 C8 8 9 1 9
64. een only uppercase and lowercase letters To turn off the Green Key Lock press Note If you turn off the Green Key Lock you may need to press 9 1 to return to lowercase letters if uppercase letters were previously enabled Using the Windows Mobile Application Keys 14 On the CN4e keypads the keys closest to the screen are the standard Windows Mobile application keys A Intermec XC XOX9 r waw S Windows Mobile Application Keys on CN4e Keypad CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 On the CN4 keypads you can access the Windows Mobile application keys as follows Windows Mobile Application Keys on CN4 Keypads To Use On Numeric Keypad Press On QWERTY Keypad Press Softkey 1 QU w Softkey 2 3 o ok S Using the Power Button When you press the Power 9 button you put the CN4 into Suspend mode In this lower power mode the CN4 continues to supply power to all memory but turns off power to most hardware such as the display This feature is designed to prolong battery life Note If you do not have a SIM card installed it may take up to 30 Vou seconds for the CN4 to suspend Understanding the Audio Features The CN4 audio features include two speakers a microphone an external volume control and multiple software tools for configuring the volume of sounds Using the CN4 as a Cell Phone Note For more information on using the phone see
65. elp see Customizing Power Timeouts on page 10 Youcanchange the amount of time the screen backlight stays on For help see Configuring the Backlight on page 22 e You can choose a Power Management Profile to manage power based on the way you use your CN4 Each profile turns off the screen and the CN4 at preset times and maintains data connections differently For help see the next section Choosing a Power Management Profile 1 Tap Start gt Settings gt the System tab gt Power Profiler Standard Windows Mobile power mode Typically consumes the least power Screen Off enabled Device Off enabled Backlight timeouts may not occur if Device Off or Screen Off is set to time out first Power save starts after 3 minutes c J Enable Advanced Settings 2 From the drop down list select Windows Mobile Classic Windows Mobile Standard or Windows Mobile Phone If che list is grayed out uncheck the Enable Advanced Settings check box For more information see the next section About Power Management Profiles 3 Tap ok in the upper right corner to save your changes CN4 Mobile Computer User s Manual g Chapter 1 Using the CN4 10 e Power Profiler also provides advanced settings that allow you to fine tune the power usage You can choose to have the Power button turn off the screen or turn off the device Note You can also configure all of the settings
66. erstanding the LEDs LED Color Description Notification Orange The CN4 is notifying you of a pending alarm or message For more information on the Battery Status LED see Understanding the Battery Status LED on page 6 Good Read Green The CN4 has successfully decoded a bar code Ready to Work Blue The CN4 is suspending or resuming with the indicator display turned off Intermec Terminal Emulator ITE is running and connected to the host Blinking ITE is running but not connected to the host blue Off ITE is not installed or not running The Ready to Work indicator blue light is for SmartSystems Foundation which is part of a wireless network using all Intermec devices Selected application software programs may also use the indicator for other purposes For more information see Managing the CN4 With SmartSystems Foundation on page 44 Note The blue light may stay on for up to 30 seconds but will usually turn off after less than 10 seconds During this time do not toggle the CN4 on or off and do not remove the battery If the computer seems to behave erratically first try warm booting and then cold booting the CN4 as described in Resetting the CN4 on page 97 CN4 Mobile Computer User s Manual 23 Chapter 1 Using the CN4 Using the Imager The CN4 has two available area imagers EA11 and EA21 The EA11 provides a laser like aimer and is optimized for a scan intensive environment The EA21 prov
67. est Page Set Different Printer Current Printer INTERMEC 2 To search for printers a Tap Search The CN4 looks for printers and the Bluetooth device names and addresses of found printers appear in the list b Tapa printer device name in the list to select it and then tap Set To manually add a printer Tap Manual enter the Bluetooth device address for the printer in the entry field and then tap Set 3 Optional Tap Print Test Page The printer prints out a test page After you configure Bluetooth wireless printing you can use an application that opens the wireless printing COM port on your CN4 For help with developing applications see the Bluetooth Resource Kit part of the Intermec Developer Library IDL available from the Intermec web site at www intermec com idl Note You can also print wirelessly using Microsoft APIs with log Bluetooth extensions for Winsock and Bluetooth virtual COM ports For help see the Bluetooth Resource Kit documentation 56 CN4 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CN4 Connecting to a Bluetooth Audio Device Use the Bluetooth Audio enabler to discover activate and connect to Bluetooth audio devices such as a headset This enables system sounds to be monitored through the headset To connect to a Bluetooth audio device 1 Select Start gt Settings gt the System tab gt Bluetooth Audio The Bluetooth Audio screen appears
68. fatermec CNA Mobile Computer CN4 CN4e CNANI Intermec a W 0 P at 24 t 5 E LT 2 p gt 0 post Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2009 2010 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents as well as U S and foreign patents pending Wi Fi is a registered certification mark of the Wi Fi Alliance Microsoft Windows and the Windows logo are registered tradem
69. fault the CN4 goes into Screen Off mode when there is no activity on the computer Screen Off mode turns off the backlight and display Press a key or tap the screen to resume activity It is possible to override the backlight settings by changing the power management settings For more information on configuring power management see Managing Power on the CN4 on page 8 To configure the backlight 1 Tap Start gt Settings gt the System tab gt Backlight gt the Battery Power tab 2 With Turn off backlight if device is not used for checked select the timeout value 10 seconds 30 seconds or 1 to 5 minutes Settings Backlight On Battery Power Turn off backlight if device is not used for Dim backlight if device is not used for 15 seconds Turn on backlight when a button is pressed or the screen is tapped Brightness Level U Warning Using backlight while on battery power will substantially reduce battery life Battery Power External Power Both Po gt You can also use Intermec Settings to configure the backlight settings For more information see Configuring the CN4 Parameters on page 48 22 CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 Understanding the Status LEDs e The status LEDs above the display show the following information Good Read LED and Intermec Ready to Work indicator Notification LED Battery status LED Und
70. find OS version 89 K keypads 102 illustrated 12 keypresses listed 118 124 language specific characters 123 troubleshooting keys 89 using 12 using color coded keys 13 keypresses listed 118 124 Knowledge Central web site 88 L launching applications automatically 75 LCD See screen LEAP security configuring 64 LEDs battery 6 status 23 locked computer troubleshooting 90 lower power mode 15 M magnetic card reader described 110 129 Index 130 Master Subsidy Lock MSL 47 memory 102 freeing up virtual for applications 80 installing applications in 72 microprocessor 102 Microsoft security 802 1x 67 choosing 65 static WEP 68 when to use 60 WPA 65 WPA 802 1x 65 WPA PSK 66 miniSD card installing 37 specification 102 using to install applications 74 using to upgrade computer 85 Mobile Country Code MCC 47 Mobile Directory Number MDN 47 Mobile Network Code MNC 47 Mobile Station Identification Number MSIN 47 Mobile Station Identifier MSID 47 multidock described 109 My Pictures folder 35 network connection icons understanding 20 Network ID NID 47 Notification LED described 23 numeric keypad entering letters and symbols 14 illustrated 12 keypresses listed 118 124 0 Object Store storing applications 72 operating system finding version 89 how to upgrade 82 specification 102 operating temperature 103 orange key using 13 orange LED described 23 P persistent stor
71. harge Ifthe battery status LED is amber the CN4 is on charge and either the battery temperature is outside of the charging range or the battery is defective The computer appears to be locked up Press the power key to turn off the computer then and you cannot enter data press the power key again to turn it on Press and hold the power key ten seconds to warm boot the computer Try reloading the firmware See Freeing Up Virtual Memory for Applications on page 80 Ifthe computer does not boot or reset contact your Intermec representative for help You tap the screen and nothing Align your screen For help see Aligning the Touch happens Screen on page 21 Problems With 802 11 Network Connectivity Problem Solution When you turn on the computer after it Host may have deactivated or lost current terminal was suspended for a while 10 to 15 emulation session In a TCP IP direct connect network minutes or longer it can no longer turn off the Keep Alive message from host to maintain send or receive messages over the the TCP session while the computer is suspended network 90 CN4 Mobile Computer User s Manual Chapter 4 Troubleshooting and Maintaining the CN4 Problems With 802 11 Network Connectivity continued Problem The CN4 is connected to the network and you move to a new site to collect data Your CN4 now shows you are not connected to the network The CN4 appears to be connected to the net
72. he GPSID also allows multiple applications to simultaneously access the GPS data stream e provides access to GPS data without requiring applications to recognize and parse NMEA syntax Using the GPSID Installed on the CN4 To use the GPSID installed on your CN4 you need to configure the GPSID settings To configure your GPSID settings 1 Tap Start gt Settings gt the System tab 2 Tap External GPS The GPS Settings screen appears CN4 Mobile Computer User s Manual 39 Chapter 1 Using the CN4 Settings GPS Settings Choose the port that programs will use to obtain GPS data Any program that uses GPS will need to communicate with this port GPS program port Programs Hardware Access EE 3 On the Programs tab select the COM port that you want your programs to use to get GPS data from your CN4 log Note COM1 and COM3 are reserved 4 Tap the Hardware tab and select these settings GPS hardware port COM3 Baud rate 57600 Settings GPS Settings Specify the hardware port to which your GPS device is connected For more information see the GPS device manufacturer s documentation GPS hardware port COM3 Baud rate 57600 X Programs Hardware O i 5 Tap the Access tab and select the Manage GPS automatically check box 40 CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 Settings GPS Settings
73. ides a laser framer and is optimized for document imaging Both area imagers can scan 1D and 2D bar codes The following table shows the minimum bar code size supported by each imager Minimum Bar Code Sizes Imager 1D 2D EA11 5 mil 5 mil EA21 6 mil 10 mil The area imager in the CN4 can perform multiple tasks Reading bar codes including 1D 2D and composite symbologies and postal codes For more information see the next section Reading Bar Codes e Capturing images Use the imager like a digital camera to take high quality grayscalegrayscale pictures For more information see Capturing Images on page 29 Capturing signatures Use the imager to photograph signatures on business forms or to capture onscreen signatures or line drawings For more information see Capturing Signatures on page 32 e EA21 only Document imaging of full business forms such as bills of lading or invoices For more information see Capturing Documents EA21 only on page 32 24 CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 Reading Bar Codes The CN4 imager can scan 1D and 2D bar code symbologies composite symbologies and postal codes You can position the CN4 in almost any orientation to scan a bar code label Imager window Side scan button Front scan button CN4 Imager and Scan Button Locations CN4 Mobile Computer User s Manual 25 Chapter 1 Using the CN4 Imager w
74. indow Side scan button Front scan buttons CN4e Imager and Scan Button Locations To read bar codes 1 Press the Power button to turn on the CN4 point the scanner window a few inches from the bar code label and hold steady 2 Press and hold the Scan button A laser pointer illumination beam and aiming frame turn on 25 CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 Laser pointer E LAY Y E L 4 3 Center the pointer over the bar code label and move the CN4 so the bar code fills the aiming frame 4 When a bar code label is successfully read the CN4 makes a high beep and the Good Read LED lights briefly 5 Release the Scan button By default these bar code symbologies are enabled on the CN4 e Code 39 e Code 128 GS1 128 e DataMatrix e EAN 8 EAN 13 PDF417 e UPC A e UPC E CN4 Mobile Computer User s Manual 27 Chapter 1 Using the CN4 28 If you are using bar code labels that are encoded in a different symbology you need to enable the symbology on the computer Use Intermec Settings to enable and disable symbologies For help see Configuring the CN4 Parameters on page 48 Improving Imager Performance If you experience problems reading bar codes try some of these tips to improve the imager performance Keep your hand as steady as possible while scanning a label Position the imager as close to the bar code as possible while still being able to
75. ing the CN4 Problems Reading Bar Codes continued Problem Solution When you release a Scan button or The Good Read light will remain on if you configure the handle trigger the Good Read light computer to use continuous edge triggering If you does not turn off configure the computer for level triggering and the Good Read light remains on there may be a problem Press one of the Scan buttons or pull the trigger again without scanning a bar code label If che light is still on contact your local Intermec representative The scanner will not read the bar code Aim the scanner beam to cross entire bar code label in label one pass Vary the scanning angle Check the quality of the bar code label Scan a bar code label that you know will scan Compare the two bar code labels to see if the bar code quality is too low You may need to replace the label that you cannot scan Make sure the bar code symbology is enabled and configured correctly Use Intermec Settings to check the symbologies Expand Data Collection gt Symbologies beneath devices listed scanner virtual wedge to check and enable symbologies then scan the bar code label again Make sure the computer application is expecting input from a bar code You may need to type this information instead The scanner does not read the bar code The scanner window may be dirty Clean the window labels quickly or the scanning beam with a solution of ammonia and water Wipe dry
76. iniSD card or delete the files on the miniSD card During the clean boot the files were copied from the miniSD card to the Flash File Store Set the network communication parameters to reestablish communications with the other devices in the wireless network CN4 Mobile Computer User s Manual 85 Chapter 3 Developing and Installing Applications 86 CN4 Mobile Computer User s Manual 4 Troubleshooting and Maintaining the CN4 If you encounter any problems while using the CN4 look in this chapter to find a possible solution You will also find information on routine maintenance This chapter contains these sections Calling Product Support Troubleshooting the CN4 Resetting the CN4 Cleaning the CN4 Chapter 4 Troubleshooting and Maintaining the CN4 Calling Product Support If you cannot find the answer to your problem in the Troubleshooting the Computer section you can visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support If you still need help after visiting Knowledge Central you may need to call Product Support To talk to an Intermec Product Support representative call 1 800 755 5505 Before you call Intermec Product Support make sure you have the following information ready Configuration number Serial number Operating system version e SmartSystems Platform Bundle SSPB version P
77. initial boot gt SSPB installation gt reboot gt DCE installation gt SRs copied to CabFiles folder gt _sstransferagent xml run gt reboot gt CabFiles folder contents run gt reboot if required To clean boot the computer 1 Press the Power button to suspend the CN4 2 Remove the battery pack from the back of the CN4 3 Use the stylus to press the Reset button on the back of the CN4 CN4 Mobile Computer User s Manual 99 Chapter 4 Troubleshooting and Maintaining the CN4 e 4 Replace the battery pack and immediately press and hold the Power button until a Warning message appears on the display 5 Release the Power button read the message and press either button on the right side to continue 6 Wait for the CN4 to load files from its ROM Note You can also clean boot the CN4 using the SmartSystems console To clean boot the CN4 using the SmartSystems console right click on the CN4 and select Intermec Power Tools gt Clean Boot Device Cleaning the CN4 A Caution 100 To keep the CN4 in good working order you may need to clean the imager window color camera window and the touch screen Clean the windows and the touch screen as often as needed for the environment in which you are using the CN4 To clean the CN4 use a solution of ammonia and water There are no user serviceable parts inside the CN4 Opening the CN4 will void the warranty and may cause damage to the internal components To clean the
78. ion file from the Intermec web site and unzip it on your desktop PC CN4 Mobile Computer User s Manual 73 Chapter 3 Developing and Installing Applications 2 Double click the application file to install it The application file should appear in the Software Vault 3 From the SmartSystems console in the Software Vault drag and drop the application onto each CN4 in your network or drop the application on a group of CN4s contained in a folder You can also use SmartSystems Scan to Connect to connect the CN4 to your network and install software For more information see the SmartSystems Foundation console online Help Installing Applications Using Microsoft ActiveSync When you only have a few computers to update with applications you can copy files using Microsoft ActiveSync This procedure assumes that Microsoft ActiveSync is installed on your PC and is up and running For more information on installing and using ActiveSync see Connecting to a PC on page 45 To install an application on the computer using ActiveSync 1 Connect to the CN4 via ActiveSync 2 Copy the cab files from your development PC to the CN4 3 Warm boot or cold boot the CN4 4 After the boot process is finished browse to the cab files and tap the files to install them Installing Applications Using a Storage Card For information on installing the miniSD card in the CN4 see Installing a miniSD or SIM Card on page 37 To install applications
79. ion on AutoRun see the Intermec Developer Library Resource Kit Developer s Guide Integrating Image Capture The Image Capture application on your CN4 provides a way to capture high resolution grayscale images You can integrate Image Capture into your own applications to take advantage of this feature Calling Image Capture From Your Application To integrate Image Capture features into your existing mobile application you need to specify two parameters 76 CN4 Mobile Computer User s Manual Chapter 3 Developing and Installing Applications e Path to and name of the Image Capture application Default is Program Files Intermec ImageCapture ImageCapture exe e Path to and name of the xml configuration file that Image Capture should use when called by your application This way you can use a custom xml configuration file based on your needs If no xml file is specified Image Capture uses its default settings or looks for an xml file in its local directory This sample code calls Image Capture from its default location and specifies ImageCapture Config xml as the custom xml configuration file to use try System Diagnostics Process Start ProgramFiles ImageCapture ImageCapture exe Program Files MyApp ImageCapture Config xml catch Exception exception MessageBox Show Failed to execute ProgramFiles ImageCapture ImageCapture exe r n exception ToString
80. irtual COM ports But if you clean boot your CN4 you need to recreate pairings to devices 54 CN4 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CN4 Connecting to a Bluetooth Scanner You can connect to an Intermec Bluetooth scanner such as the SF51 or SR61 by using the Wireless Scanning enabler To use the Wireless Scanning enabler 1 Tap Start gt Settings gt the System tab gt Wireless Scanning ne Wireless Scanners e Yy Welcome this wizard manages Bluetooth scanner connections on this device canet mak wex 2 Tap Add Device 3 To add a scanner by scanning a bar code on the CN4 a Tap Quick Connect and then tap Next b Scanthe bar code with the scanner and then tap Finish To search for scanners a Tap Search and then tap Next The CN4 looks for scanners and the Bluetooth device names of found scanners appears in the list b Tapthe scanner device name in the list and then tap Next The scanner is paired with the CN4 To manually add a scanner a Tap Manualand then tap Next b Enter the Bluetooth address of the scanner in the entry field c Tap Next The scanner is paired with the CN4 CN4 Mobile Computer User s Manual 55 Chapter 2 Connecting and Configuring the CN4 Connecting to a Bluetooth Printer 1 Choose Start gt Settings gt the System tab gt Wireless Printing amp Wireless Printing E LE Enable Printer Print T
81. jury to the persons working on the equipment Warning A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data aution Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Support gt Returns and Repairs gt Warranty Disclaimer of warranties The sample code included in this document is presented for reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose CN4 Mobile Computer User s Manual ix Before You Begin Web Support Visit the Intermec web site at www intermec com to download our current manuals in PDF Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support gt Knowledge Central to review technical information or to request technical support for your Intermec product Telephone Support In the U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your
82. k Enter Application Softkey 2 ok Shift Application Softkey 1 Space 122 Numeric Keypad N A N A N A N A O N A N A N A N A N A 9 1 COLES amp Co QWERTY Keypad OOO ojo oO s e 9 R O v ojo s e amp 3 2 z s amp 3 e ojo o P s w Alphabetic Keypad S C OU s amp 9 s T s c O O oo ojola S ojoo ojo Enter fJ amp amp 0 t CN4 Mobile Computer User s Manual Appendix B Keypads and Keystrokes Characters not available from the keypads are e Left and right bracket or e Left and right curly bracket or e Semicolon e Tilde Use the SIP to enter these characters Language Specific Characters The next table lists the available language specific characters such as those using diacritical marks The key sequences in this procedure assume that Caps Lock is not enabled and that the orange and green modifier keys are not locked when you start log Note These characters are not available on the CN4 numeric keypad To type language specific characters on the CN4e numeric keypad 1 Press to lock the green modifier key 2 Type the parent character 3 Press C to cycle through the variant characters until you find the character you want For more information see the next table 4 Press to unlock the green key To type language specifi
83. l 1 Tap Start gt Phone 2 Tap the keys to enter the telephone number you want to call 3 Tap the Talk button Turning the Phone On and Off Use the iConnect utility to turn the phone on or off For help see Managing Network Connections With iConnect on page 58 Configuring the CN4 Parameters You can configure many parameters on the CN4 such as the bar code symbologies it decodes or the network settings The values you set for these parameters determine how the CN4 operates Operating parameters can be viewed and changed on the CN4 by using the Intermec Settings application on the computer There are two ways to access Intermec Settings e Remotely via Intermec SmartSystems Foundation When you use SmartSystems you can remotely configure all your CN4 computers as well as other SmartSystems enabled Intermec 48 CN4 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CN4 computers and peripherals For more information see the next section Directly on the CN4 Using Intermec Settings on the CN4 changes only the settings on that computer For more information see Using Intermec Settings Directly On the CN4 on page 50 Youcanuse a third party device management product that includes Intermec Settings Configuration Support such as the Microsoft System Center Mobile Device Manager Visit http www microsoft com systemcenter mobile for more information You can also configure the CN4 with
84. lications for the computer The Resource Kits are part of the Intermec Developer Library IDL and can be downloaded from the Intermec web site at www intermec com idl For more information see the Intermec Developer Library Resource Kit Developer s Guide Packaging Your Application For very simple applications the executable file may be the only file you need to deploy More typically you will have a set of files to install For Windows Mobile applications Intermec recommends creating a cab file to install your application The CN4 uses standard Windows Mobile cab files and will install third party cab files Choosing a Target Location for the Application You can have your cab file place your application in any of these memory locations on the CN4 e The ObjectStore which is RAM that looks like a disk The optional miniSD card Depending on available disk space you may want to consider installing your application files on the miniSD card Using a card creates the Storage Card folder on the CNA The non volatile Flash File Store Applications and data in the Flash File Store will persist through a clean boot los Note The Flash File Store may be erased if you reflash the image 72 CN4 Mobile Computer User s Manual Chapter 3 Developing and Installing Applications If you need to cold boot the CN4 files copied to any of these locations are safe as long as the AutoRun system is installed in the appropriate
85. local Intermec representative To search for your local representative from the Intermec web site click About Us gt Contact Us Service Location Support For the most current listing of service locations click Support gt Returns and Repairs gt Repair Locations For technical support in South Korea use the after service locations listed below AWOO Systems 102 1304 SK Ventium 522 Dangjung dong Gunpo si Gyeonggi do Korea South 435 776 Contact Mr Sinbum Kang Telephone 82 31 436 1191 Email mjyun awoo co kr IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu Daegu City Korea E mail jmyou idif co kr or korlim gw idif co kr CN4 Mobile Computer User s Manual x Before You Begin Who Should Read This Manual This manual is written for the person who is responsible for installing configuring and maintaining the Intermec CN4 CN4e and CN4NI Mobile Computers This manual provides you with information about the features of the mobile computer and how to install configure operate maintain and troubleshoot it Before you work with the mobile computer you should be familiar with your network and general networking terms such as IP address Related Documents xi This table contains a list of related Intermec documents and their part numbers Intermec Settings Command Reference Manual Intermec Developer Library IDL Resource Kit Developer s Guide
86. m 1 36 in 25 04 cm 9 86 in 0 50 mm 20 mil 4 98 cm 1 96 in 40 28 cm 15 86 in UPC EAN 0 33 mm 13 mils 4 98 cm 1 96 in 29 62 cm 11 66 in Data Matrix 0 191 mm 7 5 mils 3 71 cm 2 46 in 16 41 cm 6 46 in 0 254 mm 10 mils 5 98 cm 2 35 in 20 73 cm 8 16 in 0 381 mm 15 mils 27 58 cm 10 86 in PDF417 0 168 mm 6 6 mils 6 25 cm 2 46 in 13 87 cm 5 46 in 0 254 mm 10 mils 4 47 cm 1 76 in 21 74 cm 8 56 in 0 381 mm 15 mils 4 98 cm 1 96 in 33 43 cm 13 16 in 108 CN4 Mobile Computer User s Manual Appendix A Specifications and Default Settings Accessories All of the accessories listed below work for both che CN4 and CN4e models unless otherwise noted AA15 Audio Adapter Use the audio adapter to connect your audio headset to the CN4 AA16 Ethernet Adapter Use the Ethernet adapter to connect the CN4 to your Ethernet network without using a dock AA17 RS 232 DEX Adapter Use the RS 232 DEX adapter to enable the CN4 to receive serial communications AA18 USB Adapter Use the USB adapter to connect the CN4 to USB AC14 Quad Battery Charger Use the quad battery charger to charge up to four CN4 battery packs AD10 Single Dock Use the single dock to hold a CN4 with its battery installed charge a spare battery pack charge the main battery pack and provide power to the CN4 The dock has USB host and client connectors Optional modules are available to convert the USB host to Ethernet or toa landli
87. n be downloaded for free from Microsoft To establish an ActiveSync partnership between your CN4 and PC you need to physically connect your CN4 to your PC using e an AD10 single dock and USB to mini USB cable e an AA18 USB adapter and USB cable To establish an ActiveSync partnership 1 Download ActiveSync from the Microsoft web site and install ActiveSync on your PC When installation is complete the Get Connected dialog box appears 2 Follow the onscreen instructions to establish a partnership When the partnership is established the Microsoft ActiveSync screen appears on your PC Microsoft ActiveSync la File View Tools Help G7 explore j Looking for changes Show Details CN4 Mobile Computer User s Manual 45 Chapter 2 Connecting and Configuring the CN4 Configuring the Phone The CN4 supports two types of cellular phone technology e CDMA EV DO Rev A e UMTS and GSM EDGE With the radio module installed in the CN4 you can send and receive telephone calls as well as transmit data through wide area WAN cellular networks The CN4 provides a phone speaker microphone and speakerphone It also supports Bluetooth headsets or hands free kits By default the phone is enabled After you activate the phone you can customize the features of the phone and network settings For help refer to the Windows Mobile help on your CN4 Activating the CDMA Phone 46 The CDMA WAN radio mo
88. n the QWERTY and alphabetic keypads press 5 and then the letter key Using Caps Lock To type only uppercase letters press amp to enable the Caps Lock feature Press the same key sequence to disable Caps Lock When Caps Lock is enabled the Caps Lock LED turns on While Caps Lock is enabled you can still type orange characters by pressing and then the key for that character Caps Lock remains enabled until you press 9 CN4 Mobile Computer User s Manual 13 Chapter 1 Using the CN4 Entering Characters on the Numeric Keypads e To type a character or access a function printed in orange on the keypad overlay press and then press the key for the character or function you want To type a character or access a function printed in green on the keypad overlay press and then press the key for the character or function you want Above most of the keys there is a grouping of three or four letters To type letters above a key press and then press the key one to four times depending on the placement of the letter For example above 2 there are the letters ABC To type c press 9 2 2 2 To type C press 1 and then press C2 2 2 Using the Green Key Lock Feature Press to enable the Green Key Lock feature When the green key is locked you can type letters without pressing before each number key e While the green key is locked press C1 to toggle betw
89. nal power and you remove the battery pack you need to install a charged battery within 5 minutes or the CN4 resets and you could lose data Dispose of used batteries promptly Keep away from children Contact your Intermec representative for replacement batteries Charging the Battery The battery pack should be fully charged before you use the CN4 for the first time If battery temperatures are within the battery charging range of 0 to 40 C 32 to 104 F the standard battery pack takes up to four hours to charge The extended battery pack takes up to five hours The battery is fully charged when the battery status LED shows a steady green To charge the battery Insert the battery into a quad battery charger a single dock or a multidock or attach external power to the CN4 with the battery installed For information on these accessories see Accessories on page 109 Changing the Battery When you remove the battery from the CN4 an internal super capacitor maintains your status memory and real time clock for up to five minutes To maximize this time suspend the CN4 before changing the battery 4 CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 To change the battery 1 Press and release the Power button to suspend the CN4 2 Unsnap the top end of the handstrap 3 Slide the tab on the battery to release it from the CN4 Note For the CNANI use a Phillips screwdriver to loosen and x
90. ne modem AD11 Multidock Use the multidock to hold up to four CN4s with batteries installed The multidock charges the batteries and provides power and Ethernet connections to each CN4 AD12 Charge Only Multidock Use the charge only multidock to hold up to four CN4s with batteries installed charge batteries and provide power to CN4s AE11 Vehicle Power Adapter Use the vehicle power adapter to charge the CN4 in your vehicle CN4 Mobile Computer User s Manual 109 Appendix A Specifications and Default Settings AR1 Magnetic Card Reader The magnetic card reader provides magnetic stripe reading capability to the CN4 AV6 Vehicle Dock Use the vehicle dock to hold and charge the CN4 while using it ona vehicle AVS Vehicle Dock Use the vehicle dock to hold and charge the CN4e while using it on a vehicle CN4 Scan Handle Use the scan handle to provide better ergonomics for higher volume scanning applications Default Settings 110 The following tables list the default values of the configuration settings supported on the CN4 If you restore the CN4 to factory default settings the CN4 uses these values The settings are grouped by function and reflect the organization of Intermec Settings For detailed information on most of the commands see the Intermec Settings Command Reference Manual available from the Intermec web site at www intermec com Data Collection Data Collection Setting Default Value Enable scanner
91. net mask c Default router If necessary set these parameters Primary and secondary DNS servers Primary and secondary WINS servers Make sure that your CN4 is communicating with the network and that the network can see your CN4 For more information see Managing Network Connections With iConnect on page 58 Configuring Bluetooth Communications Your CN4 is Bluetooth enabled which lets you connect to other Bluetooth devices such as scanners printers or audio devices You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices By default the radio is turned off Use Intermec Settings to enable the radio and configure other Bluetooth settings as described next To turn on the Bluetooth radio and configure Bluetooth settings 1 2 3 6 Start Intermec Settings Choose Communications gt Bluetooth Choose On from the Power menu A message appears asking if you want to save the new settings Choose Yes Intermec Settings refreshes the settings and returns you to the main menu Optional To make the CN4 visible to other Bluetooth devices choose Communications gt Bluetooth and choose Enable from the Discoverable menu To make the CN4 connectable to other Bluetooth devices that discover it choose Communications gt Bluetooth and choose Enable from the Connectable menu Click OK The Bluetooth radio maintains its state through a warm or cold boot and maintains v
92. ngs 12 16 PDF417 6 6 mils 0 125mm Smils 0 25 mm 10 mils 10096 contrast UPC EAN conde EE ed 0 10 EA11 Typical Reading Distances Symbology Density Code 39 0 125 mm 5 mil 0 20 mm 8 mil 0 25 mm 10 mil 0 50 mm 20 mil 1 mm 40 mil UPC EAN 0 33 mm 13 mils Data Matrix 0 191 mm 7 5 mils 0 254 mm 10 mils 0 381 mm 15 mils PDF417 0 168 mm 6 6 mils 0 254 mm 10 mils 0 381 mm 15 mils CN4 Mobile Computer User s Manual 20 30 40 Minimum Distance 7 2 cm 2 8 in 3 8 cm 1 5 in 3 4 cm 1 3 in 5 cm 2 in 8 cm 3 1 in 5 cm 2 in 6 3 cm 2 5 in 4 8 cm 1 9 in 6 25 cm 2 46 in 4 5 cm 1 8 in 4 cm 1 6 in Maximum Distance 13 1 cm 5 1 in 22 5 cm 8 8 in 27 cm 10 5 in 44 cm 17 2 in 83 cm 32 4 in 32 cm 12 5 in 17 3 cm 6 7 in 22 cm 8 6 in 29 cm 11 3 in 15 4 cm 6 in 23 cm 9 in 37 cm 14 4 in 107 Appendix A Specifications and Default Settings EA11 Area Imager Minimum Reading Distances Minimum distances are measured in the dark 0 lux PDF417 6 6 mils e f 0 125mm 5mils i i I 15 0 25 mm 10 mils JE Y HT DT as eee ar 0 10 20 30 40 50 EA11 Minimum Reading Distances Symbology Density Minimum Distance Maximum Distance Code 39 0 125 mm 5 mil 7 26 cm 2 86 in 12 09 cm 4 76 in 0 20 mm 8 mil 3 96 cm 1 56 in 20 98 cm 8 26 in 0 25 mm 10 mil 3 45 c
93. ntermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Network Authentication choose Open For Data Encryption choose WEP For Network Key Setting choose Enter Key and Index nv Oc uu BA uU N For Network Key Value enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by Ox and contain 5 or 13 hex pairs 8 For Network Key Index select the key you want to use for data transmission 9 Save your settings Loading a Certificate 68 To use transport layer security TLS with WPA or 802 1x security you need a unique client certificate on the CN4 and a trusted root certificate authority CA certificate Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key They contain a public key and the entity name that owns the key Each certificate 1s issued by a certificate authority To import a root certificate 1 Tap the iConnect icon BS in the lower right corner of the Today screen The iConnect pop up menu appears 2 Select Tools gt Wireless Settings The Profile Wizard appears 3 Tap Edit Selected Profile gt the Security tab gt Get Certificates CN4 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CN4 S Profile Wizard fh ok Web Enrollmen
94. ofile Wizard tap the iConnect icon B in the lower right corner of the Today screen and select Tools gt Wireless Settings Note You can also use the Profile Wizard to configure most wireless To select a Funk security profile 1 Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security Choose a profile A list of configurable settings appears hw N Optional In the Profile Label text box enter a meaningful name for your profile Configure your security settings For help see the next sections Repeat Steps 3 through 5 for each profile you want to define Set an active profile by choosing it in the Active Profile list on CO ui Save your settings Configuring WPA Security With Funk Security Use these procedures to set WPA 802 1x WPA2 802 1x WPA PSK or WPA2 PSK security on your CN4 with Funk security To configure WPA 802 1x or WPA2 802 1x with Funk security 1 Make sure the communications and radio parameters on your CN4 are configured Make sure Funk is selected as your security choice Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security Select the profile you want to configure oce ui WN For Association choose WPA or WPA2 Encryption automatically defaults to TKIP or AES respectively CN4 Mobile Computer User s Manual 61 Chapter 2 Connecting and Configuring the CN4 7 For 8021x choose TTLS PEAP EAP FAST or TLS 8 If you ch
95. ofile settings 1 Tap the iConnect icon in the lower right corner of the Today screen 2 Choose Tools gt Wireless Settings The Profile Wizard appears 3 Choose a profile from the Profile list and change settings as needed For more information see Selecting a Funk Security Profile on page 61 To configure or change wireless or Ethernet network settings 1 Tap the iConnect icon B in the lower right corner of the Today screen 2 Choose Tools gt Wireless IP Settings or Ethernet IP Settings A dialog box appears that shows the current settings for the wireless or Ethernet network adapter 3 Change settings as needed and click ok To check the connection status with a ping test 1 Tap the iConnect icon KU in the lower right corner of the Today screen 2 Choose Tools gt Ping Test CN4 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CN4 3 Choose Ethernet or Wireless from the connection type list 4 Choose Ping my gateway or DHCP server if you are using DHCP Or choose Ping the host address below and enter the host address in the entry field 5 Tap Ping The ping test runs and checks your connection If the connection is OK Connection Validated appears To check overall connection status 1 Tap the iConnect icon KK in the lower right corner of the Today screen 2 Choose Status gt Ethernet or Wireless A message box appears iConnect checks these items in order Netwo
96. oose TTLS or PEAP e by a For Prompt for Credentials choose Enter credentials now Note You can use Prompt for Credentials to troubleshoot your network connection b Enter a User Name and User Password c For Validate Server Certificate choose Yes Note The correct date must be set on your CN4 when you enable Validate Server Certificate If you choose TLS a Loada user and root certificate on your CN4 For help see Loading a Certificate on page 68 b Enter a User Name and Subject Name c For Validate Server Certificate choose Yes d Optional To increase your level of security enter a Server 1 Common name and a Server 2 Common name 9 Save your settings To configure WPA or WPA2 with Funk security 1 Make sure the communications and radio parameters on your CN4 are configured 2 3 4 5 6 7 62 Make sure Funk is selected as your security choice Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security Select the profile you want to configure For Association choose WPA or WPA2 For 8021x choose None CN4 Mobile Computer User s Manual 9 Chapter 2 Connecting and Configuring the CN4 For Pre Shared Key enter the pre shared key or passphrase The pre shared key must be a value of 32 hex pairs preceded by Ox for a total of 66 characters The value must match the key value on the access point The passphrase must be from 8 to 63 characters After you en
97. osoft as Your Security Choice The default security setting is Funk If you want to use Microsoft security you need to select it as your security choice After you select Microsoft as your security choice you will be prompted to save your settings and reset your CN4 for your change to take effect With Microsoft as your security choice you can configure e WPA e 802 1x Static WEP To select Microsoft security 1 Start Intermec Settings For help see Configuring the CN4 Parameters on page 48 2 Choose Communications gt 802 11 Radio gt Security Choice 3 From the Security Choice list select Microsoft Security An alert box appears telling you that you must save your settings and warm boot the CN4 for the new security choice to take effect 4 Choose Yes The CN4 resets and starts with Microsoft Security as the Security Choice Configuring WPA Security With Microsoft Security Use these procedures to set WPA 802 1x and WPA PSK security on your CN4 with Microsoft security To enable WPA 802 1x with Microsoft security 1 Make sure the communications and radio parameters on your CN4 are configured 2 Start Intermec Settings CN4 Mobile Computer User s Manual 55 Chapter 2 Connecting and Configuring the CN4 66 3 Choose Communications gt 802 11 Radio gt Microsoft Security 4 For Infrastructure Mode choose Infrastructure 5 For Network Authentication choose WPA Data Encryption automatically defaults to T
98. oth 54 57 camera 35 cleaning 100 communications network 52 59 configuring settings 48 default settings 110 115 described 2 documents capturing 32 features 3 GPS 39 imager 24 images capturing 29 keypads using 12 LEDs understanding 23 miniSD card 37 phone 46 48 power management 8 reading bar codes 25 resetting 97 screen 18 security wireless 59 70 signatures capturing 32 SIM card 37 SmartSystems Foundation 44 specifications 102 104 system software 82 troubleshooting 89 93 upgrading 82 CN4e described 2 keypads illustrated 12 scan button locations 26 Windows Mobile keys 14 See also CN4 series computers CNANI described 2 See also CN4 series computers 127 Index 128 cold boot performing 98 color coded keys 13 communications 802 11 configuring 53 available protocols 102 Bluetooth configuring 54 57 configuring CN4 for network 52 default settings 113 Ethernet configuring 53 phone activating 46 security wireless 59 serial 57 troubleshooting wireless network 94 USB 57 configuration commands troubleshooting 89 configuration number finding 88 configuring the CN4 48 802 11 communications 53 applications auto launching 75 backlight 22 Bluetooth 54 cell phone 46 certificates loading 68 Ethernet 53 GPS 39 Intermec Settings 48 52 network communications 52 phone 46 power management profiles choosing 9 power timeout values 10 security wireless 59 SmartSystems console 49 vibr
99. ou may need to perform a cold boot Because cold booting may result in data loss use this method only if all other recovery methods have failed Note Cold booting the CN4 does not guarantee that cached disk data will be saved so transactional data may be lost during the reset All other data such as CN4 configuration and network settings is preserved To cold boot your CN4 1 Press the Power button to suspend the CN4 2 Remove the battery pack from the CN4 3 Use the stylus to press the Reset button on the back of the CN4 CN4 Mobile Computer User s Manual Chapter 4 Troubleshooting and Maintaining the CN4 Reset button Locating the Reset Button on the CN4 Clean Booting the CN4 A clean boot erases the memory in the mobile computer including all applications and data files found in the ObjectStore and loads only the default files and programs required by the Caution CN4 operating system During a clean boot the CN4 first looks for the SSPB files on an installed miniSD card If no card is found the CN4 loads the SSPB files in the Flash File Store Files found on a miniSD card aution during a clean boot are copied into the Flash File Store and overwrite the existing SSPB files If the CN4 seems to be locked up try warm booting and then cold booting the computer If neither method works use a clean boot to get the CN4 up and running for further troubleshooting The clean boot process is as follows
100. our security choice Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security Select the profile you want to configure For 8021x choose LEAP For Association choose Open WPA WPA2 or Network EAP Encryption automatically defaults to TKIP if you choose WPA AES if you choose WPA2 and WEP if you choose Open or Network EAP For Prompt for Credentials choose Enter credentials now Enter a User Name and User Password Save your settings Configuring Static WEP Security With Funk Security 1 vo OO OC uU A Ww N Make sure the communications and radio parameters on your CN4 are configured Make sure Funk is selected as your security choice Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security Select the profile you want to configure For Association choose Open For Encryption choose WEP For 8021x choose None Define a value for the keys you want to use You can define up to four keys Key 1 through Key 4 CN4 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CN4 Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio Set a 5 byte value for 64 bit WEP or a 13 byte value for 128 bit WEP Hex keys must be preceded by Ox and contain 5 or 13 hex pairs 10 For Transmit key choose the key you want to use for transmitting data 11 Save your settings Selecting Micr
101. ower management settings Ifyou are using security know the type Funk or Microsoft and the full set of parameters Ifyou are using terminal emulation TE know the version and protocol If you are not using TE know the language your custom application was written in and the tools you used to create it You can find most of the information listed above in Intermec Settings Consult your application developer for information on your custom application To find your configuration number e Look at the label on the back of the computer 88 CN4 Mobile Computer User s Manual Chapter 4 Troubleshooting and Maintaining the CN4 To find your operating system version 1 Tap Start gt Internet Explorer 2 Tap the Intermec logo The Intermec page appears and displays the software build information Internet Explorer ox t5 LE ES windowslitcbrowser htm Troubleshooting the CN4 If you send the CN4 in for service it is your responsibility to save the computer data and configuration Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer Problems While Configuring the CN4 Problem Solution You scan a configuration command If you are working in Intermec Settings you cannot scan such as Beeper Volume and you hear configuration commands Exit the application to scan three low beeps configuration commands You scan or enter an
102. plication 32 Capturing SIPHatUT6Sz ce vecse eer oer er CUP ERR KO ped er ds 32 Capturing Documents EA21 only 32 Usine the Color Cam ra certe DURAS I EI Eo EU EpL PUO 35 Installing a miniSD or SIM Card 0 ee 37 Seturng Up GPS on Your CN4 ck enacts cheng atte sabe eae e kv EN Ea Eee Eee 39 Using the GPSID Installed on the CN4 00 eee 39 Learning About Additional GPS Options for the CN4 0005 42 2 Connecting and Configuring the CN4 43 Managing the CN4 With SmartSystems Foundation 000 0 eese 44 Connecting to d PO rise as a tea exa pe een Nee Te eh E NE ee dee wea eae 45 Configuring the Phone cese pee roe RERO eee ee Ee RS 46 Activating the CDMA Phone sessesseseese eee n eens 46 Activating the GSM EDGE Phone 00 e cece cece eens 48 Making a Phone Call A pede PITE e RE quique eee 48 Turning the Phone On and Off REY oe ERE br Eee 48 Configuring the CN4 Parameters oeren irose cece eee ee 48 Using Intermec Settings Remotely With SmartSystems Foundation 49 Using Intermec Settings Directly On the CN4 0 00 0 e eee eee 50 Hiding Menu Items in Intermec Settings lees 52 Configuring the CN4 for Your Network 0 0 52 Configuring 802 11b g Radio Communications 0 00 e eee 53 Configuring Ethernet Communications sseseeee eese 53 vi CN4 Mobile Computer
103. port Enable Enable scanner auto detect Enable Symbology Default Value AustraliaPost Disable Aztec Disable BPO Disable CanadaPost Disable CN4 Mobile Computer User s Manual Appendix A Specifications and Default Settings Symbology continued ChinaPost Codabar Codablock A Codablock F Code 11 Code 39 Code 93 Code 128 GS1 128 DataMatrix DutchPost EAN UPC EAN UCC Composite GS1 DataBar Expanded GS1 DataBar Limited GS1 DataBar Omni Directional Interleaved 2 of 5 JapanPost Matrix 2 of 5 Maxicode Micro PDF417 MSI PDF417 Planet Plessey Postnet QR Code Standard 2 of 5 Telepen TLC 39 CN4 Mobile Computer User s Manual Default Value Disable Disable Disable Disable Disable Enable Disable Enable Enable Disable Enable UPC A UPC E EAN 8 EAN 13 Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable Enable Disable Disable Disable Disable Disable Disable Disable 111 Appendix A Specifications and Default Settings Symbology Option Preamble Postamble Global Symbology ID Scanner Setting Hardware Trigger Turn Off After Good Read Trigger mode area imagers only Imager Setting Predefined Modes Sticky aimer LED duration Signature Image Capture Decode Security Setting Consecutive Data Validation Identical Consecutive Timeout Different Consecutive Timeout Center Decoding Center Decoding Tolerance Virtual Wedge Setting Virt
104. ring the Phone Configuring the CN4 Parameters Configuring the CN4 for Your Network Configuring Wireless Security Chapter 2 Connecting and Configuring the CN4 Managing the CN4 With SmartSystems Foundation Intermec s SmartSystems Foundation is a software platform that lets you manage all of your SmartSystems enabled devices including the CN4 simultaneously from a central server The SmartSystems console displays all SmartSystems enabled computers and peripherals in your network Z SmartSystems Console cf x File View Tools Help a 2 SmartSystems Console 7 Discover 33 views ix Discovered Devices s i License Vault lg Discovered Devices BE Software Vault Printers E7 Choose Details D010401CF 0010401D1 O01A73F10 Computers 23 Views 9 9 9 9 SmartSystems Services CN3B63008 CNAAQCBO Intemec C Tech Com 55 COMM SRVR Mo C Messaging Sever Running ip 95 LIC MNGR 2 License Manager Server e Q BE See Event Viewer for details CN3B63008 CN3B69008 CN3B63008 SS SYSTEM MNTR ila 55 LI 2 System Monitor Service QS Ruming H S8 UPGD SRVR 23 views A Universal Upgrade Server Rumning Software Vault es a dg dg dg e 210 27 200 AutoDeploy CK3 WMB amp CK60_WM5 CN4_WM6_ Intermec CK3 SSBack 00 CI 2 SSBack D SSBack C SSBack CK SSBack CK SSBack IF il SmartSystems Administrator _ CN4AQC801U1EB00 Reason Conne
105. rk connection Ethernet or wireless enabled MAC address of the CN4 network adapter MAC address of the associated host e IPaddress of the CN4 PingStatus 3 Tap Try Again to test the connection again If you are having trouble with your wireless connection you can use iConnect to verify available access points and networks check signal strength and view other diagnostics For help see Checking 802 11 Network Status on page 94 disappears To restore the iConnect desktop icon warm boot the Note If you choose Exit iConnect from the menu the desktop icon CN4 Configuring Wireless Security The CN4 provides four types of security for your wireless network e Wi Fi Protected Access 2 WPA2 e Wi Fi Protected Access WPA e 802 1x WEP CN4 Mobile Computer User s Manual 59 Chapter 2 Connecting and Configuring the CN4 e This section explains how to configure wireless security on your CN4 If you choose not to use security see Disabling Security on page 70 Intermec recommends that you always implement security You must use either Funk or Microsoft security to implement your security solution For details see the next section Choosing Between Microsoft and Funk Security If you are using WPA 802 1x WPA2 802 1x or 802 1x security this section also assumes that your authentication server and authenticators are properly configured Note Your security choice does not depend on your authentic
106. s are maintained at a low power mode this setting typically consumes the most power If the screen turns off che radios continue to maintain the network connections To turn the screen back on press the Power or Scan button Customizing Power Timeouts Note When you set timeout values this way you override values used by the Power Management Profiles CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 To customize power timeout values 1 Tap Start gt Settings gt System tab gt Power Profiler 2 In the Power Profile tab tap Enable Advanced Settings 3 Tap the Screen Settings tab to change screen timeout values Check the Enable Screen Off check box to be able to turn off the screen independently of the CN4 Tochange the amount of inactivity time before the screen turns off move the Battery Power or External Power sliders For battery power choose from 1 to 6 minutes For external power choose from 1 2 5 10 or 15 minutes or disable this feature 4 Tap the Device Settings tab to change power timeout values e Check the Enable Device Off check box to be able to turn off the CN4 by pressing the Power button This feature is enabled by default unless you are using the Windows Mobile Phone power profile e To change the amount of inactivity time before the CN4 turns off and goes into Suspend mode move the Battery Power or External Power sliders For battery power choose from 1 to 6 minutes For ex
107. t Import pfx Import Root Certificate L amp Import Root Cert Import User Certificate Certificate Path cer lt lt lt Key Path pvk lt lt lt Import User Cert Note PFX encoded certificates are also supported Tap the Import pfx button to import a PFX encoded certificate 4 To importa root certificate a Tapthe button next to the Import Root Certificate field to select the root certificate DER encoded cer file to import b Click Import Root Cert to install the selected certificate 5 To import a user certificate a Tapthe button next to the Certificate Path field to select the user certificate DER encoded cer file without the private key to import b Tap the lt lt lt button next to the Key Path field to select the private key pvk file which corresponds to the user certificate you selected 6 To import a certificate from an IAS server a Tap Web Enrollment b Enter the User Password and Server IP address to log into the server c Tap OK A dialog box appears asking if you want to load the root certificate d Tap OK The Enrollment Tool message box appears telling you that the certificate has been added CN4 Mobile Computer User s Manual 59 Chapter 2 Connecting and Configuring the CN4 e Tap OK to close the message box Disabling Security If you choose not to use security with your wireless network you can disable it on the CN4
108. t the screen backlight stays on For help see Configuring Note To help conserve battery power you can change the amount of the Backlight on page 22 Using the Stylus The CN4 has a stylus for selecting items and entering information on the touch screen Functions You Can Perform With the Stylus Action Description Tap Touch the screen once with the stylus to select options open or close applications or launch menus from the Command bar Drag Hold the stylus on the screen and drag across the screen to select text and images Tapandhold Tap and hold the stylus on an item to see a menu of actions available for that item On the pop up menu that appears tap the action you want to perform CN4 Mobile Computer User s Manual 19 Chapter 1 Using the CN4 Understanding the Screen Icons The screen icons on the Status bar and Command bar indicate battery charge levels network connections and so on Some standard Microsoft icons are included in this table Computer Screen Icons Icon am c c x D on f 9m qf 20 Description The battery is full The battery is low You need to replace or charge the battery very soon The CN4 is on external power and the battery is charging The volume is turned off To turn the volume back on tap this icon and choose your setting The computer is connected to the network The computer is not connected to the network The 802 11b g radio is connected to the
109. ter a passphrase the CN4 internally converts it to a pre shared key This value must match the passphrase on the authenticator Save your settings Configuring 802 1x Security With Funk Security 1 v CO N OY uU AUN Make sure the communications and radio parameters on your CN4 are configured Make sure Funk is selected as your security choice Start Intermec Settings Choose Communications gt 802 11 Radio gt Funk Security Select the profile you want to configure For Association choose Open For Encryption choose WEP For 8021x choose TTLS PEAP or TLS If you chose TTLS or PEAP a Entera User Name b For Prompt for Credentials choose Enter credentials now Note You can use Prompt for Credentials to troubleshoot your network connection c Enter a User Password d For Validate Server Certificate choose Yes If you choose TLS a Loada user and root certificate on your CN4 For help see Loading a Certificate on page 68 b For Validate Server Certificate choose Yes c Enter a User Name and Subject Name CN4 Mobile Computer User s Manual 63 Chapter 2 Connecting and Configuring the CN4 64 d Optional To increase your level of security enter a Server 1 Common name and a Server 2 Common name 10 Save your settings Configuring LEAP Security 1 _n nu BA WwW NM 10 Make sure the communications and radio parameters on your CN4 are configured Make sure Funk is selected as y
110. ternal power choose from 1 2 5 10 or 15 minutes or disable this feature 5 Tap the Power Button tab to change what happens when you press the Power button Choose Turn off the Device to put the CN4 in Suspend mode when you press the Power button In Suspend mode data connections except for WAN are turned off To restore data connections you need to press the Power button to wake up the CN4 Choose Turn off the Screen if you want to leave the CN4 on but with the screen turned off when you press the Power button This mode uses more power than Suspend mode but maintains all data connections Press the Power button to turn the screen on CN4 Mobile Computer User s Manual 11 Chapter 1 Using the CN4 Using the Keypad The CN4 comes with either a QWERTY keypad or a numeric keypad The CN4e comes with either an alphabetic keypad or a numeric keypad The QWERTY and alphabetic keypads are for applications that require mainly alphabetic data The numeric keypads are for applications requiring mainly numeric data L J Intermec AIO M 39 9 6 7 M N Lo P La fR 8 S CT Lu Lv Lw E x 0 4 JY JCZ Enter NO OOG o4 CN4e Alphabetic Keypad CN4e Numeric Keypad Note Some available characters are not printed on the keypad Oo overlays For a complete list of avail
111. the Battery Status LED continued Battery Status Description Steady amber The battery is missing or is unable to charge If the battery will not charge it may be because the temperature is outside of the charging range or you may be using a battery not approved by Intermec You need to use one of the battery models specified in Standard and Extended Batteries for CN4 and CN4e on page 3 Off The CN4 is not on external power and the battery is operating normally You can also check the battery status by using the Power application To check the battery status Tap Start gt Settings gt the System tab gt Power gt the Battery tab Settings vag Tx ok Power Main battery Lilon Recharging state Charging O 100 Backup battery O 100 Battery Advanced El CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 Maximizing Battery Life Batteries are chemical devices If the batteries are left sitting on a shelf for long periods of time outside the CN4 the batteries slowly discharge eventually to zero if left uncharged The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state See the following table for tips you can do to maximize the life of your battery Battery Conservation Tips When You Want To Do This to Save Battery Power Operate the CN4 and the Press the Power button to turn
112. the CN4 and then remove the battery For help with removing the battery see Changing the Battery on page 4 2 Remove the two screws on the miniSD SIM card slot door 3 Gently lift the door to the card slot 4 Insert the SIM card or miniSD card as shown in the next illustrations CN4 Mobile Computer User s Manual 37 Chapter 1 Using the CN4 SIM card miniSD card 5 Close the miniSD SIM card slot door and insert the two screws To prevent damage to the door do not overtighten the screws that secure the card slot door Caution 6 Replace the battery pack and then press the Power button The CN4 cold boots 38 CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 Setting Up GPS on Your CN4 The integrated Global Positioning System GPS receiver in your CN4 delivers standards based National Marine Electronics Association NMEA data strings to GPS applications However Intermec recommendis that you use the GPS Intermediate Driver GPSID instead of directly accessing the GPS hardware The GPSID is a Microsoft software component that interacts between applications and the GPS hardware Using the GPSID allows Intermec support for Extended Ephemeris which enhances GPS performance by reducing the amount of time it takes your GPS receiver to acquire a fix eliminating the need to obtain precise satellite data information from the GPS satellites As a Microsoft software component t
113. tion configuration Intermec Bluetooth integration the Intermec wireless security suite and the SmartSystems Reference Client As new features are added to these components you can update your SSPB files without updating the operating system If you have any SRs service releases that you want to install you can copy them to this directory Flash File Store SSPB SRS 82 CN4 Mobile Computer User s Manual Chapter 3 Developing and Installing Applications There are two ways to upgrade your computer You can upgrade your computer using the SmartSystems console For help see Upgrading the CN4 Using SmartSystems Foundation on page 84 Youcan upgrade your computer using a storage card For help see Upgrading the CN4 Using a miniSD Card on page 85 Locating Upgrade Files Before you can upgrade you need to download the latest upgrade files from the Intermec web site to your desktop PC To download the upgrade files 1 Open a web browser and go to www intermec com 2 Choose Support gt Downloads and choose these items a Inthe Product Category list choose Computers b Inthe Product Family list choose Handheld Computers c Inthe Product list choose CN4 Mobile Computer 3 Click Submit A list of downloadable software appears 4 Look for the appropriate upgrade files in the OS Firmware Drivers list and click a filename to download it If you are managing the CN4 with SmartSystems Foundation Intermec Upd
114. u enter a passphrase the CN4 internally converts it to a pre shared key This value must match the passphrase on the authenticator Save your settings Configuring 802 1x Security with Microsoft Security 1 on nu FPF UN Make sure the communications and radio parameters on your CN4 are configured Start Intermec Settings Choose Communications gt 802 11 Radio gt Microsoft Security For Infrastructure Mode choose Infrastructure For Network Authentication choose Open For Data Encryption choose WEP For 802 1X Authentication choose TLS or PEAP If you choose TLS a Choose Properties gt Run App The Auth Settings box appears b Choose Select c Select your certificate from the list and press Enter The User Logon dialog box appears d Enter a User Name and a Domain If you choose PEAP a Choose Properties gt Run App The Auth Settings box appears b Select Validate Server and press Enter When the radio starts to authenticate the Network Password dialog box appears c Enter a User Name and Password and select Save Password d Optional In the Domain field enter the domain e Press Enter CN4 Mobile Computer User s Manual 57 Chapter 2 Connecting and Configuring the CN4 9 For Network Key Setting choose Automatic 10 Save your settings Configuring Static WEP Security With Microsoft Security 1 Make sure the communications and radio parameters on your CN4 are configured Start I
115. ual 95 Chapter 4 Troubleshooting and Maintaining the CN4 96 ISpy WiFi c Host 20 2 3 2 X Repetitions Timing Statistics Count 303 Min Avg Max Timeouts 1 8 208 o BSSID 00 20 e0 96 38 a3 Channel 2 Link 54Mbps RSSI 43 dBm S Sean seo vo ns co EI To run a ping test 6 Tap the Ping tab to run a ping test to the host a Inthe Host field enter the IP address of the host b From the Repetitions list choose the number of times the CN4 will ping the host c Tap Ping The graph shows the amount of time it takes for the host to return the ping Tap List to see this information in a list format signal ISpy WiFi RSSI 44 dBm SSID Tec BSSID 00 20 60 96 38 a3 Rate 54 Mbps ch2 Tx 56 mw 110 25000 ms Ispy Scan Supp Ping ns zs 7 Tap the RSSI tab to view the received signal strength of the host The information box includes the current signal strength host SSID name MAC address data rate and transmit power CN4 Mobile Computer User s Manual Chapter 4 Troubleshooting and Maintaining the CN4 Tap Mark to place an arrow marker above the graph 8 Tap the Conf tab to set up a log file that lists RSSI history Spy WiFi WiFi NIC BCMCF1 v1 1 3 41 ieee802 11 HW Enabled Active Mode bg bg g RSSI History L1 Log to File keserristory xt Log File Sno el B hy Ss E iy Se seo ovo es o ES
116. ual Wedge Grid Default Value None disabled None disabled Disable Default Value Enable Enable One shot Level Default Value 1D and 2D Standard 0 disabled Disable Default Value 0 300 ms 0 Disable Disable Default Value Enable Null CN4 Mobile Computer User s Manual Appendix A Specifications and Default Settings Communications Communication Setting Security Choice Allow Security Changes Active Profile DHCP Import Root Certificates Import User Certificates Import Pac Files Radio Measurement Radio Ethernet Adapter IP Settings Bluetooth Power Bluetooth Discoverable Bluetooth Connectable Device Settings Device Settings Adjust for Daylight Time Scanner Beep Scanner Good Read Light Tethered Scanner Beep Tethered Scanner Good Read Light Bluetooth Scanner Beep Bluetooth Scanner Good Read Light Beeper Volume Backlight Off battery power Backlight Off external power Backlight Level Scan Button Remapping handle trigger Scan Button Remapping right scan button Scan Button Remapping left scan button CN4 Mobile Computer User s Manual Default Value Funk Enabled Profile 1 Enabled False False False 250 Enabled DHCP Off Disabled Enabled Default Value Off One beep On One beep On One beep On Medium 30 seconds 1 minute High BRI Scanner Scanner 113 Appendix A Specifications and Default Settings Device Settings continued Def
117. ue user can change the directory where saved images are stored Default is no value If no value is provided the application does not change the directory where saved images are stored My Documents ImageCapture Default is false When set to true user can change the filename template setting Name to be used for saved image files If the name is identical to a file already saved Image Capture adds a numeric character to the end of the file name Default is false When set to true user can change the file format type Default is no value If no value is provided Image Capture does not change the file format setting If no format is selected the file is saved as a bmp Default is false When set to true user can change the compression quality setting Default is no value If no value is provided the application does not change the compression quality setting The higher the value the better the quality and the larger the file size will be If fileFormat is set to BMP this setting is not used 79 Chapter 3 Developing and Installing Applications Image Capture XML Example This XML demonstrates how to use the fields as defined in the previous section lt xml version 1 0 encoding utf 8 gt lt ImageCapture xmlns xsi http www w3 org 2001 XMLSchema instance xmlns xsd http www w3 org 2001 XMLSchema gt lt Settings allowChanges true allowGallery true gt lt Conditioning allowChanges tru
118. ult router are configured for network The CN4 may not be communicating with the access point Make sure the CN4 network name matches the access point network name SSID 802 1x security network may not be active Make sure the server software is properly loaded and configured on the server PC See server software documentation for help The CN4 may not be communicating with the intended access point Make sure the CN4 network name matches the access point network name Default network name is INTERMEC Access point may not be communicating with server Ensure the access point is turned on properly configured and has 802 1x security enabled The CN4 does not save WEP key values when changing the SSID Reenter the WEP key value after changing the SSID and save your changes You should now be able to connect to the different access points 91 Chapter 4 Troubleshooting and Maintaining the CN4 Problems While Configuring 802 1x Security continued Problem Solution The CN4 indicates it is not Make sure that authenticated the User Name and Password parameters on the CN4 must match the user name and password on authentication server You may need to reenter the password on both the CN4 authentication server onyour authentication server the user and group are allowed and the group policy is allowed to log into the server For help see the documentation that shipped with your authentication server software
119. urement 250 E Radio Bands b g 2 4 Ghz Radio Enabled 2 Ethernet Adapter 2 Bluetooth 2 PSK Settings Antares Migration 2 UDP Plus Device Settings Printers rh f 3 enc E E t E 8f Intermec Settings connected to remote device CN4E17760990187 127 0 0 1 62241 ojx DHCP Client Identifier Specifies the unique identifier used by DHCP clients DHCP servers use this value to index their database of address bindings This value is must be unique for all clients in the subnet to which the client is attached This field typically contains a hardware type and hardware address but this is not required The minimum length for the DHCP client identifier is 2 Settings L 3 Change settings as needed As you choose parameters information on each parameter appears in the upper right hand pane of the Intermec Settings browser 4 When you are done making changes choose File gt Save Settings For help with using Intermec Settings in the browser click Help gt Contents For information on all parameters in Intermec Settings see the Intermec Settings Command Reference Manual Using Intermec Settings Directly On the CN4 You can use Intermec Settings on the CN4 to configure the computer and view system information 50 CN4 Mobile Computer User s Manual Chapter 2 Connecting and Configuring the CN4 To use Intermec
120. using the storage card 1 Copy your application file to the miniSD card 2 Install the miniSD card in the CN4 3 On your CN4 browse to the Storage Card folder and run your application 74 CN4 Mobile Computer User s Manual Chapter 3 Developing and Installing Applications Installing Applications Using the FTP Server The CN4 has a built in FTP server that connects to a network through Ethernet 802 11 b g or WAN Wireless Access Network You can use the server to transfer your application file to the computer Because you can create FTP scripts to automate the process of copying files to the computer this option is useful when you need to send files to a large number of computers The easiest way to manage the FTP server is to enable the FTP menu within iConnect To enable the FTP menu Create this DWORD registry key and set it to a value of 1 HKEY CURRENT _USER Software iConnect2 IConnect Settings ShowFTPMenu The iFTP menu is available the next time you start iConnect To manage the state of the FTP server Modify these existing registry keys HKEY CURRENT USERMSoftwareNiConnect2MIConnectMSettingsVFtpAutoStart HKEY CURRENT_USER Software iConnect2 IConnect Settings FtpHeartbeat where 1 enable and 0 disable Launching an Application Automatically There are two ways to automatically launch your application when you perform a reset on the computer Make sure your cab file places a shortcut to your application in
121. vals Safety cULus Listed GS CCC GOST pending NOM HKSI EMC FCC Part 15B Class B ICES 003 Class B EN 55022 Class B EN 55024 EN 301 489 17 AS ZNS 3548 GB9254 1998 BSMI ICASA Radio FCC Part 15 247 Industry Canada RSS 210 EN 300 328 2 Telecom Num 547 NCC OFTA MIC IDA Other Compliant with all applicable EU Directives EMC Low Voltage R amp TTE Vehicle WEEE RoHS Packaging amp Waste Packaging Hazardous Location Certified UL Listing United States and Canada Division 2 Class I Groups A B C D T4 e Division 2 Class II Groups F G T4 e Division 2 Class IIT T4 104 CN4 Mobile Computer User s Manual Appendix A Specifications and Default Settings EA21 Area Imager Typical Reading Distances Typical distances are measured in an office environment 250 lux o 4 g 12 16 20 24 28 32 16 40 Note Minimum distances depend on bar code length ta I 30 a POFAI7 10 mils AER Dota To mi 4 acl I 10 o 0 4a 10 go o esis mi 0 25 mm 10 mils T 30 10096 contrast UPC EAN 16 0 5 mm 20 mils 40 cm 0 10 20 30 40 50 60 70 80 EA21 Typical Reading Distances Symbology Density Minimum Distance Maximum Distance Code 39 0 15 mm 6 mil 12 cm 4 72 in 18 cm 7 09 in 0 25 mm 10 mil 5 cm 1 97 in 30 cm 11 81 in 0 5 mm 20 mil 5 cm 1 97 in 60 cm 23 62 in 1 mm 40 mil 9 cm 3 54 in 95 cm 37 40 in UPC EAN 100 0 33 mm 1
122. volume changing 17 blue LED described 23 Bluetooth audio device connecting to 57 configuring 54 printer connecting to 56 CN4 Mobile Computer User s Manual Bluetooth continued QD ID 102 scanner connecting to 55 Wireless Printing enabler 56 Wireless Scanning enabler 55 Bluetooth Audio enabler 57 booting the CN4 97 clean 99 cold 98 warm 98 button power 15 C calibrating screen 21 calling product support 88 camera 35 cleaning window 100 configuring 36 capacitor super as backup power 4 card miniSD using to install applications 74 carriers supported 46 CDMA activation values table 47 carriers supported 46 MSID 47 MSL 47 phone activating 47 cellular phone using CN4 as 15 46 CDMA activating 46 GSM EDGE activating 48 making a call 48 mike and speaker illustrated 16 power management profiles described 10 turning phone on and off 48 vibrate enabling 18 certificates loading 68 characters typing with keypad 13 alphabetic list of 118 hidden characters list of 121 language specific 123 punctuation list of 121 special characters list of 121 unsupported 123 charge only multidock described 109 clean boot performing 99 cleaning computer 100 CN4 Mobile Computer User s Manual Index CN4 described 2 keypads illustrated 12 Windows Mobile keys 14 See also CN4 series computers CN4 series computers accessories 109 applications developing and installing 72 76 audio 15 backlight 22 Blueto
123. wireless network The phone is connected to your WAN network The computer is connected through the USB port to your desktop PC The iConnect application icon Tap it to set up Ethernet or Wireless settings No SIM card is installed CN4 Mobile Computer User s Manual Chapter 1 Using the CN4 Aligning the Touch Screen If the touch screen does not respond when you tap it with the stylus you may need to calibrate the screen To align the touch screen 1 Tap Start gt Settings gt the Systems tab gt Screen 2 Tap Align Screen and follow the instructions to align the screen 3 Tap ok If the touch screen is so out of alignment that you cannot open the Start menu you may need to align the screen menu using only the keypad or as a last resort you can perform a clean boot For more information about performing a clean boot see Clean Booting the CN4 on page 99 To align the touch screen using the keypad 1 Press amp upper left corner of the keypad Press to select Settings and then press Press CJ or until the Personal tab is selected hw N On the CN4e press C to select the System tab On the CN4 press 9 to select the System tab Use the arrow keys to choose Screen and then press 9 Tab to Align Screen and press e Follow the instructions to align the screen Tap ok on CO ui CN4 Mobile Computer User s Manual 21 Chapter 1 Using the CN4 Configuring the Backlight By de
124. work but you cannot establish a terminal emulation session with the host computer The CN4 appears to be connected to the network but the host computer is not receiving any information from the CN4 Solution Move closer to an access point or to a different location to reestablish communications until you reconnect with the network Any data collected while out of range is transmitted over the network There may be a problem with the host computer with the connection between the Intermec Application Server and the host computer or with the connection between the access point and the host computer Check with network administrator to make sure the host is running and allowing users to login to the system In a TCP IP network there may be a problem with the connection between the access point and the host computer Check with network administrator or use your access point user s manual Problems While Configuring 802 1x Security Problem The CN4 indicates that it is authenticated but it does not communicate with the host The CN4 does not appear to be authenticating and a network connection icon does not appear on the toolbar A network connection icon appears in the toolbar but then disappears You are setting up multiple access points in a network with different SSIDs and the connection fails CN4 Mobile Computer User s Manual Solution Make sure the CN4 IP address host IP address subnet mask defa

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