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1. Both the order added using NDwebkiosk will be in either the Active or the Confirmation Pending state If a customer swipes his her credit card and payment is confirmed by the NDwebkiosk program the order will be active and the newspaper will be printed immediately If the payment is not confirmed by the NDwebkiosk application the order will be in the Confirmation Pending state and the cashier administrator will have to confirm the order by clicking the Confirm Order button on the NDprintstation 15 Viewing and modifying the NDwebkiosk settings NDwebkiosk Configuration utility To view the NDwebkiosk default settings select Start gt Programs gt Newspaperdirect gt NDwebkiosk gt NDwebkiosk Configuration w NDwebkiosk Configuration I Open in full screen mode JV Use NewspaperDirect screen saver while idle Timeout Switch to main screen in 120 seconds if idle Screen options Order page Y Show guest name Show room number Y Show number of copies Installation type Basic C Retail Payment type Cashier Credit card Both Tax 7 Default order type Home Office Credit card reader type insertion COM Port y COM Port 3 OK Cancel Apply 16 17 The NDwebkiosk Configuration utility allows you to modify the following settings Open in full screen mode select this option if you want the browser to open in full screen mode this may be conveni2. NewspaperDinet NDwebkiosk Users Guide NewspaperDirect NDwebkiosk 4 0 Users Guide NewspaperDirect 120 10451 Shellbridge Way Richmond B C V6X 2W8 Phone 604 278 4604 Fax 604 278 4684 www newspaperdirect com Release Date 8 11 2004 Table of Contents Welcome to the NDwebkiosk User s Guide 4 User s Guide Organization 4 Setting Up near 5 Installing NDwebkiosk 5 Starting the installation process 6 Starting NDwebkiosk 8 Accessing NDwebkiosk from a remote computer ana 8 Adding orders using NDwebkiosk 22u44444444mn nenn 9 Ordering newspapersS u 9 Managing NDwebkiosk orders on NDprintstation eneee 14 Viewing and modifying the NDwebkiosk settings 16 NDwebkiosk Configuration utility 16 Configuring newspaper list for screen SAVO nannten 18 Welcome to the NDwebkiosk User s Guide The NDwebkiosk application is used for adding newspaper subscription orders to the NDprintstation software using a web browser User s Guide Organization The NDwebkiosk User s Guide is divided into the following sections Chapter one introduces the NDwebkiosk application Chapter two describes the NDwebkiosk Installation and Setup procedure Chapter three describes how to order using NDwebkiosk Chapter four describes how to change the NDwebkiosk properties Chapter five de
3. e NDwebkiosk Configuration utility see chapter 4 for details Managing NDwebkiosk orders on NDprintstation The NDprintstation Orders window shows all the orders added from NDwebkiosk as well as orders added directly on NDprintstation Room Checi Check 0 Add in Ec ao 2 Map 13 2008 E _Duplcate_ Stop Suspend r Show Orders F Active and Pendina Apply F Waiting and Suspended I Stopped and Completed FE May 2004 E Sun Mon Tue Wed Thu Fil Sat 23 6 5 6 7 9 10 11 12 Sem 14 15 18 17 8 19 DA 2 2055 MEP F DISABLEL T Pine Carcel 5 zer 3 oz ND pnntstahon Xerox Docul ech 90 PS 2 Pinter a corcel tenet pea ME a a Printing OwatngandOactve Directory Y Updated 5 13 2004 3 20 54PM Downloading Depending on the NDwebkiosk installation type setting the order added from NDwebkiosk will be in either the Active or the Confirmation Pending state 14 For Basic installation type the order added using NDwebkiosk will be in the Active state and the newspapers will be printed immediately For Retail installations with the payment type Cashier the order added using NDwebkiosk will be in the Confirmation Pending state NDprintstation will not print the newspapers until the cashier administrator confirms the order by clicking the Confirm Order button For Retail installations with payment type Credit Card or
4. e successfully completed transactions for selected period of time along with credit card attributes Note in order to be able to generate Credit Card report NDPSWEB Admin application must be installed on the computer Troubleshooting Error message If you see an error message when you try to connect to NDwebkiosk program as described in section Starting the NDwebkiosk the IIS service is probably not started or running on the NDwebkiosk computer To start the IIS service select Start gt Settings gt Control Panel gt Administrative Tools gt Internet Services Manager Right click the Default Web Site node and select the Start menu item Open the web browser and try to connect to http localhost again If you still encounter any errors contact NewspaperDirect support or development team 1 604 278 4604 ext 241 or ndsysadmins newspaperdirect com Browser doesn t show the newspapers list In order to see the newspapers list and order them from the NDwebkiosk the NDprintstation application version 4 0 or later should be installed and running If NDprintstation program is running but the newspaper list is not shown go to NDprintstation program interface and select Tools gt Check For New Issues menu item Wait until update is complete go to the browser again and press Ctrl F5 21
5. ent if you don t want the user to see your desktop In order to return back to the Windows desktop view press Atl F4 Use NewspaperDirect screen saver when idle select this option if you would like the program to show the screen saver when idle Timeout the number of seconds for the program to wait before switching to main screen when idle This timeout is introduced for cases where the ordering sequence is not finished by the user because he she has left the NDwebkiosk terminal without switching back to main page Order Page check the corresponding boxes if you want the program to show the Name Room Number Number of Copies fields on the Order information screen Installation Type select Basic if no payment is required from NDwebkiosk user Select Retail ifthe payment is required Payment type is enabled for Retail installation type only Options are Cashier Credit Card or Both Tax the tax amount to be added to the newspaper book magazine price Default order type select the default order type under which all the orders from NDwebkiosk will be added to the NDprintstation Card reader type select the correct setting for the card reader you are going to use If you select Insertion COM Port type do the following 1 Select the correct port number from the corresponding drop down list 2 Open browser Select Tools gt Internet options gt Security tab Add to
6. http localhost to Trusted sites Click Custom level button select Enable in all ActiveX controls and plug ins close the dialog Configuring the newspaper list for screen saver When the program is idle it will show the screen save page ifthe corresponding setting is configured in the NDwebkiosk Configuration dialog le de yew Favores jods taip Hod DAA Are aroos Bede 9 DES ae TODAY S EDITION FROM AROUND THE WORLD You can configure the program so it shows a different newspaper picture every few seconds on the left hand side of the screen 18 To achieve this do the following 1 Start NDprintstation program if not started yet 2 Select Tools gt Manage Content Cache Choose the newspapers you want to be shown on the screen saver from the Available Content list and move them to Cached Content list Press OK button to close the dialog Lontent Lache Manager xl CATEGORIES AVAILABLE CONTENT 3 Close the browser that runs NDwebkiosk program Open new browser and type http localhost in the address bar When next time you see the screen saver it should show you the changing pictures of the newspapers you selected 19 Credit card report To generate a credit card report open the browser and type http localhost admin in the address bar Login and click Report link Select the period oftime you want to generate the report for Please notice that the report will show only th
7. n in fi 20 seconds if idle Order page IV Show guest name Show room number Y Show number of copies F Installation type r Payment type Cashier Credit card Both Tax 7 Default order type Home Office y Credit card reader type Insertion COM Port y COM Port 3 y OK Cancel Apply 4 If you select Insertion COM Port credit card reader type do the following a Select the correct port number from the corresponding drop down list b Open browser Select Tools gt Internet options gt Security tab Add to http localhost to Trusted sites Click Custom level button select Enable in all ActiveX controls and plug ins close the Internet options dialog Press OK to close the NDwebkiosk Configuration dialog Note you can open this dialog at any other time by selecting Start gt Programs gt Newspaperdirect gt NDwebkiosk gt NDwebkiosk Configuration For detailed description of the NDwebkiosk settings refer to chapter 4 Starting NDwebkiosk To run the NDwebkiosk application do the following 1 Run NDprintstation application version 4 0 or later Note the NDprintstation application should be running all the time 2 Open your Internet browser Type http localhost in the address box The first web page of NDwebkiosk should appear Note NDwebkiosk program opens in full screen mode if this option was selected on the Additional Options dialog during
8. scribes how to generate a credit card report for NDwebkiosk application Chapter six describes how to troubleshoot the NDwebkiosk application Setting Up This chapter describes how to install NDwebkiosk and how to start up the NDwebkiosk application Installing NDwebkiosk In order to successfully install and use NDwebkiosk the following products must be installed in the order indicated 1 Internet Information Services IIS Select Start gt Settings gt Control Panel gt Add Remove Programs gt Add Remove Windows Components Check Internet Information Services IIS and press the Next button Wait until the installation procedure is finished 2 NDprintstation 4 0 or later To install the NDprintstation system please refer to the corresponding installation user manual Starting the installation process 1 In order to begin the installation process the user must navigate to the setup directory and run Setup exe Follow the simple instructions provided by the installation program for more detailed descriptions refer to the NDwebkiosk Installation Guide document that comes with the installation package At the end of the installation the NDwebkiosk Configuration dialog opens allowing you to verify that the program configuration is set according to your requirements ia NDwebkiosk Configuration E ioj xj Screen options Open in full screen mode r Timeout Switch to main scree
9. the installation In order to return back to the Windows desktop view press Atl F4 Note if you have any problems running the NDwebkiosk application please contact NewspaperDirect support team 1 604 278 4604 ext 241 or ndsysadmins newspaperdirect com or refer to the last chapter Troubleshooting Accessing NDwebkiosk from a remote computer In order to access the NDwebkiosk from a remote computer open a web browser and type http IP address of the NDwebkiosk computer in the address box You should see the main page of the NDwebkiosk application Adding orders using NDwebkiosk Ordering newspapers 1 Toadd a newspaper subscription order for a guest complete the following steps 2 From the NDwebkiosk Newspapers Main Window click the Title Country or Language icon to search by the corresponding criteria The default setting is TODAY S EDITION l Touch map to select the continent 1 If you search by country click on the map area that represents the part of the world you want to order a newspaper from The next screen will show you the list of available countries Newspaper by Continent Microsoft Internet Explorer besk DE A search Favores meda Al D da el Address http fcoslhost continent asp ContinenteLROPE Touch country name to select Use scroll buttins to see more countries 10 11 2 Click the country icon to select the country of choice On the next screen
10. you will see the list of available newspapers and the dates the latest issues were published on Newspaper by Country France Microsolt Internet Explorer Touch newspaper to select or scroll to see more newspapers France all La cours du tel phone gratuil Done FT iin Click on a newspaper icon Type the Name Room number if configured and Number of Copies if configured using the keyboard that can be opened by clicking the keyboard icon on the left hand side of the fields Click Print Newspaper Info Microsoft Internet Explorer Title AUJOURD HUI EN FRANCE Country FRANCE Date 6 1 2004 Price 1 Room number 2289 Number of copies A 12 13 5 The confirmation screen will look different depending on the NDwebkiosk settings selected If you configured NDwebkiosk to accept credit card payments or payments at the cashier desk you will see the following screen Credit Card Microsoft Internet Explorer deak DD Goh yravortes pueda Y Dr oy oe g Cropay s Ev noN E Thank you Mr Tomas Your order number is 14 Please swipe your credit card now or pay at the cashier desk sub total 1 00 tax 0 07 Total 1 07 I TOT Een 6 Wait until you see the confirmation screen Then press any button on the let panel to make another selection Note If you leave the program at this stage the screen will reset to the main page automatically after the period of time defined in th
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