Merlin GPRS Generic.book
Contents
1. L ai ser irt Merlin for GPRS User s Manual For Windows 98 98SE 2000 ME and XP Revision 2 Notice Restricted Proprietary Information Copyright Novatel Wireless Technologies Ltd 2001 2002 a The information contained in this document is the exclusive property of Novatel Wireless Technologies Ltd All rights reserved Unauthorized reproduction of this manual in any form without the expressed written approval of Novatel Wireless Technologies Lid is strictly prohibited This manual may not in whole or in part be copied reproduced translated or reduced to any electronic or magnetic storage medium without the written consent of a duly authorized officer of Novatel Wireless Technologies Ltd The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless Technologies Ltd unless such commitment is expressly given in a covering document Novatel Wireless Technologies Ltd makes no warranties either expressed or implied regarding this document its merchantability or its fitness for any particular purpose Microsoft Windows Microsoft Pocket Internet Explorer Microsoft Pocket Outlook and Microsoft ActiveSync are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries All other brand names and product names used in this document are trade names service marks trademarks2. connection fr Ver No lt Back Cancel Figure 25 Default Connection dialog box 9 Select Yes to make the new network connection profile your default connection or No to leave the existing default connection profile settings 10 Click Finish to add the new network connection profile to the Connection Profile list pane Manual Revision 2 Using the Modem Manager The GPRS Modem Manager software allows you to configure and control your Merlin for GPRS modem The following sections will instruct you on using the Modem Manager and its various features Launching the Modem Manager To launch the Modem Manager 11 Verify that the SIM card is properly inserted into your Merlin for GPRS G201 modem and insert the modem into your computer s PC Card slot See Getting Started on page 1 for further instruction on this procedure 12 Launch the Modem Manager application by double clicking the Modem Manager icon if you requested an icon be placed on your desktop or by selecting Start gt Programs gt Novatel Wireless gt Merlin GPRS gt GPRS Modem Manager The Modem Manager main window will open shown in Figure 26 and attempt to initalize and connect with the Merlin for GPRS modem through the PC Card port GPRS Modem Manager E JO x Modem Tools Window Help Initializing Default Connection Great White North aih Available Service GPRS GSM D ata Carrier Longline Networks Signal Strength
3. Support Team WWW www nvtl com Email support nvtl com Phone 1 888 888 9231 Safety and Regulatory Notices This product is not to be used in any environment where radio frequency equipment is prohibited or restricted in its use This includes aircraft airports hospitals and other sensitive electronic areas To ensure that your modem is deactivated you should remove it from your computer under the above conditions Under extended operation the Merlin for GPRS modem will generate a noticeable amount of heat Like all PC Cards the modem generates heat during normal operations and is also heated by the host computer For this reason it is recommended that you allow the modem to cool down after extensive operation so that it is cool to the touch when you remove it from your computer REGULATORY NOTICES Federal Communications Commission Radio Frequency Interference Statement This equipment has been certified to comply within the limits of a class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in residential situations This equipment generates uses and can radiate radio frequency energy and if not properly installed and used in accordance with the instructions may cause harmful interference to radio or television reception or to the proper operation of PDAs and laptop computers This can be determined by turning the equipment on and off Y
4. Wizard The Add Connection Wizard will guide you through the process of creating either a GPRS or GSM connection profile Your service provider will indicate what type of network to use and provide any additional mandatory information When creating a GPRS connection profile you are required to enter the connection profile s Connection Name APN access point name and the Primary and Secondary DNS Domain Name Server Addresses You must also specify the connection type as GPRS and define whether the connection profile will be used as your default setting You may also be required to enter a Primary and Secondary WINS Windows Internet Naming Service User Name and a Password Your service provider will supply you with all the above information When creating a GSM connection profile you are required to enter the connection profile s Connection Name User Name Password and Phone Number You must also specify the connection type as GSM and define whether the connection profile will be used as your default setting Your service provider will supply you with all the above information Manual Revision 2 Glossary Access Point Name APN The IP domain name e g novatelwireless com of the network device that acts as a gateway by connecting a GPRS wireless radio network to a wired local or wide area network Active Network Session An active network session allows you to send and receive data across the Internet using point to p
5. for further instructions If your service provider uses a GSM network please see Creating a GSM Connection Profile on page 14 Manual Revision 2 Using the Modem Manager 25 p Editing a Connection Profile Do not change your connection profile properties unless requested to do so by your service Note provider Changing your network information without consulting your service provider may disable your modem s ability to register and connect with the network To edit a connection profile 1 Select Connection Manager from the Tools menu The Connection Manager window will be displayed shown in Figure 39 Connection Manager 2 x GPRS Home Default Longline GSM Data Delete Great Vhite Morth Set as Default Help a Close Figure 39 Connection Manager window 2 Highlight the connection profile you wish to edit from the Connection Profile list pane 3 Click Properties The GPRS or GSM Properties window will be displayed depending on the network type of the connection profile Properties Xx Properties x Fans Address User Info Connection name GSM Connection name Novatel Wireless User name NYTL APH nvilca Peene m Phone number 4035558696 Cancel Help GSM Data Properties Window OF Cancel Help GPRS Properties Window 4 Move to the desired fields and edit the values use the tabs in the GPRS Properties window to navigate to the desired fields 5 Cl
6. or registered trademarks of their respective owners Printed and produced in Canada Table of Contents Getting Started 1 EP Glen 1 Tres 2 The Antenna rrnnnnnrnvnnnvnnnnnrvnvnnnrnvnnnrnnnnnsrnnnnsrnnnnnnnnnnnennnnnnnnnnnnennnnnennnnnnennnnnennnnsnnnnnnnen 2 Usma he SN AUG 4v244r4r4j4v44v4v44ev424vrrr aeotesecasenPscessusaaatpe eas 2 Inserting the SIM Card rrnnnnnnnnnnnrnnnnrnnnnnnonnnrnnnnnnssnnrnnnnnnssennnnnnnsnnnnnnnnnnnsnnnnnnnsnnssenn 3 Removing the SIM Card rrrrrrrnnnnnnrovnrrnnnnnnonnrrnnnnnnsrnnnnnnnnsnnnnnnnnnnennnnnnnnsnnsnnnnnnnsnnssenn 3 Inserting the Modem into Your Computer rrrnnnrnrrnnrrnnnnnnnvnnnnnnnnnnnnnnrnnnnnnnnnnnrnnnnnneennn 4 Removing the Modem from Your Computer rrrrrrrrrrnnnnnrvvnnnnnnnnrvnnnrrnnnnnnnnnnrnnnnnnsenn 4 Installing the Modem Software n rnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnrn 5 Configuring the Modem uuu sassmammnnesemnnendiennnn 9 Single Pre defined Connection Profile ccccccceseeccceeeeeseseceeeeeeeeeeeeeeessaeeeeeeesseaaaees 9 Multiple Pre defined Connection Profiles cccccccceceeessseeeeeeesessseeeeeeeseeeeeeeeeeeaes 10 User Defined Connection Profile rrrrrnnrrrrrrrrrnnnnnrvrnrnnnnnnnvonnnrannnnnennnnnnsnnssennnnnnnnussnne 10 Creating a GPRS Connection Profile rrrrannrnnrrrrrrnnnnnvvrvrrnnnnnrrernnnnnnnennnrnnnnnnssnnnnnnn 11 Creating a GSM Connection Profile rrrrrrrannrrarvrrrrnnnrnrrrvrrnnnnnrrrnnrnnnnnnrenn
7. this program or any portion of it mar result in severe civil and criminal penalties and will be prosecuted to the masimum extent possible under law Cancel Figure 6 Welcome window 6 Installing the Modem Software 2 Read the contents of the window and click Next to continue The License Agreement window will be displayed shown in Figure 7 j GPRS Modem Manager Setup fo License Agreement Kin didi Please read the following license agreement EPRE Disclaimer and Limitation of Liability Novatel Wireless Inc assumes no responsibility for any damage or loss resulting fram the use of its products Novatel Wireless Inc assumes no responsibility for any loss or claims by third parties which may arise through the use of its products Novatel Wireless Inc assumes no responsibility for any damage or loss caused by deletion or loss of data as a result of malfunction or repairs Be sure to make backup copies of all important data on other media to protect against data loss do not agree lt Back Cancel Figure 7 License Agreement window 3 Read the License Agreement and click I have read and agree to the above terms if you are satisfied with the conditions of the agreement 4 Click Next to continue The Destination Folder window will be displayed as shown in Figure 8 iim GPRS Modem Manager Setup JE Destination Folder iD yeas Please select the folder you would like the software install
8. 4 General Automatically connect when GPRS Modem Manager is launched Cancel Help Figure 34 Autoconnect check box Using Multiple Connection Profiles To use an alternate connection profile without changing your default settings to connect to the network select Connect from the Modem menu The Connection Selection window will appear shown in Figure 35 Connection Selection E x Please select a connection plan pou have signed up for Longline GSM Mirecon Global GPRS Universal Net GSM ka 4 F Figure 35 Connection Selection window Highlight the desired profile and click Connect The Modem Manager will attempt to use the specified connection profile to connect to the network Manual Revision 2 Using the Modem Manager 23 DD Disconnecting from the Network To disconnect from the network close all Internet applications such as e mail and web browsers and from the Modem Manager main window click Disconnect See Figure 36 GPRS Modem Manager Ioj x Modem Tools Window Help Connected to Home Hetwork LBisconnect 4 Default Connection Great White Horth Available Service GPRS GSM D ata Carrier Longline Networks Signal Strength 452 Text Messages 0 Figure 36 Disconnect button Alternately you can select Disconnect from the Modem menu shown in Figure 37 GPRS Modem Manager e 2 ioj x Modem Tools Window Help tese ect home network r Great White Hort
9. 45 4 Text Messages 4 Figure 26 Modem Manager window If your service provider requires you to enter a PIN Personal Identification Number before the Modem Manager can register and connect to your modem see Entering Your Account PIN on page 18 for more information 18 pm Using the Modem Manager Once the Modem Manager has successfully connected to the Merlin for GPRS modem the application will attempt to register the modem to the GPRS GSM network as indicated by your default connection profile If the Modem Manager is unable to connect to your Merlin for GPRS modem verify that both Note the SIM card and your modem are properly installed The Current Status field will indicate if the SIM card or modem are missing When the modem has successfully registered to the network the Current Status field will display Ready to connect home network and the Carrier field will display the name of your service provider shown in Figure 27 GPRS Modem Manager Ek JO x Modem Tools Window Help Heady to connect home network Default Connection Great White North will Available Service GPRS GSM D ata Carrier Longline Networks Signal Strength An Text Messages 4 Figure 27 Successful Registration Entering Your Account PIN If your service provider requires you to enter a PIN Personal Identification Number before you can use your network account the Modem Manager will display the Enter PIN dialog box shown in F
10. Resource Locators URL s into IP addresses Domain Name System DNS Address The IP internet protocol address of the Domain Name System DNS hoe 46 Glossary Firmware Firmware is a program or set of programs that have been set permanently into a computer chip These are low level programs that directly manipulate or interact with the hardware Firmware is a single program or a combination of programs that have been placed on a PROM EPROM or EEPROM prior to the product leaving the manufacturing facility GPRS GPRS stands for General Packet Radio Service GPRS is a high speed data transfer technique used on GSM networks It does not require a continuous data stream be opened between the data source and destination Instead it uses packets to move data back and forth making efficient use of the available radio spectrum GSM GSM stands for Global System for Mobiles It is an open non proprietary system with international roaming capability providing seamless and standardized same number contact ability in more than 170 countries GSM satellite roaming has extended service access to areas where terrestrial coverage is not available GSM uses digital technology and time division multiple access transmission methods Voice is digitally encoded via a unique encoder which emulates the characteristics of human speech This method of transmission permits a very efficient data rate information content ratio IMEI IMEI stands fo
11. able networks Search 2 Select the network to use from the list below Cerca Hep Figure 44 Roaming window 3 Select the Automatic network selection radio button see the figure above 4 Click OK to accept the new setting and close the window Using the Manual Network Search Feature A manual network search will allow you to specify which network your modem connects to when roaming To use this feature 1 Select Properties from the Modem menu 2 Click the Roaming tab The Roaming window will be displayed shown in Figure 45 Manual Revision 2 Using the Modem Manager gt Properties General Foaming Automatic network selection f Manual network selection 1 Search for available networks Search 2 Select the network to use from the list below cancel Hep Figure 45 Roaming window 3 Select the Manual network selection radio button 4 Click Search The modem will scan for all available networks in the area and list them in the drop down list box located at the bottom of the Roaming window 5 Select the desired network from the drop down list box and click OK to save the settings The modem will now connect with the specified network when directed Viewing the Network Connection History The modem s connection history can be useful for diagnosing problems you may be experiencing with your modem or network connection To view the modem s network connection histor
12. ase select a connection plan you have signed up for Longline GSM Mirecon Global GPAS Universal Net GSM T I Figure 12 Connection Selection window Highlight the specified connection profile and click Connect User Defined Connection Profile In order to register and connect to your service provider s GPRS or GSM network you must first create a network connection profile Once you have completed the installation procedure launch the Modem Manager by double clicking on the desktop icon if you requested an icon be placed on your desktop shown in Figure 13 SPRS Modem Manager Figure 13 Modem Manager Icon Alternately you can launch the Modem Manager by selecting Start gt Programs gt Novatel Wireless gt Merlin GPRS gt GPRS Modem Manager Manual Revision 2 Configuring the Modem 11 gt When the Modem Manager application is initially launched the Setup dialog box will open shown in Figure 14 To connect to the Internet wou must first create connection profile Select one of the buttons to continue Create Connection Later Figure 14 Setup dialog box You must create a connection profile before you can connect to the Internet If you choose to create the connection profile now click Create Connection Now the Add Connection Wizard will launch in order to guide you through this procedure If you choose to delay creating a connection profile you must access the Add Connectio
13. box will be displayed shown in Figure 17 Add Connection Wizard Select the type of connection to create tf GPRS GSM Data lt Back Cancel Figure 17 Connection Type dialog box 5 Select the GPRS radio button as indicated by your service provider 6 Click Next to continue The GPRS Protocol dialog box will be displayed shown in Figure 18 Add Connection Wizard xx Enter the information required to connect to the Internet or Intranet using this connection APH rvilca IM Obtain DNS addresses automatically Primary ONS Secondary DNS lt Back Cancel Figure 18 GPRS Protocol dialog box Manual Revision 2 Configuring the Modem 13 gt 7 Type the APN Access Point Name obtained from your service provider into the APN field 8 Enter the Primary and Secondary DNS addresses obtained from your service provider into the appropriate fields or if you have been instructed by your service provider to have the Modem Manager automatically search for the DNS addresses select the Obtain DNS server addresses automatically check box 9 Click Next to continue The Enter User Information dialog box will be displayed shown Figure 19 Add Connection Wizard x If required by your service please enter the following information IY A username and password are required User name GPRS Password lt Back Cancel Figure 19 Enter User Information dialog box 10 If yo
14. cturer This information is helpful for customer support in diagnosing problems you may be experiencing with your modem x General Roaming Novatel Wireless Merlin GPRS Modem Modem Type GPRS PC Card 1900 MHz Manufacturer Novatel wireless Inc Serial Number IMEI 001018 00 001306 1 00 Firmware Version PFHO92 45 Date Dec 10 2001 Time 10 00 12 OF Cancel Help Figure 60 General tab Manual Revision 2 40 DP Modem Manager Reference Click on the Roaming tab shown in Figure 61 to access and configure your roaming settings General Roaming f Automatic network selection Manual network selection 1 Search for available networks Search 2 Select the network to use from the list belo Figure 61 Roaming tab About GPRS Modem Manager Window Select About Modem Manager from the Help menu to see the About GPRS Modem Manager window shown in Figure 62 About GPRS Modem Manager X e GPRS Modem Manager Version 1 09 00 NOVATEL WIRELESS Thursday February OF 2002 c Copyright 2007 2002 Novatel Wireless Inc All nights reserved Figure 62 About Modem Manager window This window contains information about the Modem Manager application including e The software version e The release date and e The copyright information Manual Revision 2 Modem Manager Reference 41 gt GPRS Connection Profile Properties Window The GPRS connection profile Properties win
15. dow allows you to view and edit a specific profile s network information Do not change your connection profile properties unless requested to do so by your Note service provider Changing your network information without consulting your service provider may disable your modem s ability to register and connect with the network To access this window highlight the desired GPRS connection profile and click Properties from the Connection Manager window See Figure 63 Connection Manager a x Add GPRS Home Default Longline G5M Data Delete Great White Morth Set as Default Help b Close Figure 63 Connection Manager window The GPRS connection profile Properties window consists of the General Address and User Info tabs The General tab shown in Figure 64 is displayed by default and contains the name of the connection profile as well as the APN Access Point Name Properties General Address User Info Connection name Novatel Wireless APH hvil ca DF Cancel Help Figure 64 GPRS Properties General tab Manual Revision 2 42 a Modem Manager Reference The Address tab shown in Figure 65 contains the Primary DNS Secondary DNS Primary WINS and Secondary WINS fields obtained from your service provider The Primary and Secondary WINS Windows Internet Naming Service fields are not required by all service providers If you were not given any values for these fiel
16. ds leave them blank Properties General Address User Info Obtain DMS addresses automatically Primary OMS 112 242 125 168 Secondary OMS 211 189 177 238 Primary WINS 3 Secondary WHS caret Hep Figure 65 GPRS Properties Address tab The User Info tab shown in Figure 66 contains the connection profile s User name and Password fields Your service provider will inform you if a user name and password are required to use their network If these values are not necessary leave the fields blank Properties General Address User Info I A user name and password are required User name GPRS Password ce Figure 66 GPRS Properties User Info tab If you did not enter the DNS Addresses or the User Name and Password if required by Note your service provider when you created the connection profile you may enter the values in the GPRS Properties window Click OK to save the new settings and close the window Manual Revision 2 Modem Manager Reference 13 p GSM Connection Profile Properties Window The GSM connection profile Properties window allows you to view and edit a specific profile s network information Do not change your connection profile properties unless requested to do so by your service provider Changing your network information without consulting your service provider may disable your modem s ability to register and connect with their net work N
17. ed below The appropriate configuration process will be launched automatically You will not need to choose the configuration path The configuration paths are e Single pre defined connection profile e Multiple pre defined connection profile and e User defined connection profile The modem must be inserted in the PC Card slot during the configuration Note process See Inserting the Modem Into Your Computer on page 4 for more information Single Pre defined Connection Profile If your service provider has configured their network so that all clients will use a single point of access a network connection profile will have been previously installed In this instance once you install the Modem Manager software and reboot your computer no other configuration is necessary When the Modem Manager is launched it will use the pre defined connection profile to connect to the network when directed provided you have a GSM or GPRS account with the designated service provider 10 ZP Configuring the Modem Multiple Pre defined Connection Profiles If your service provider has configured their network to allow clients network access through one of several pre defined connection profiles once the Modem Manager is launched you will be required to select the desired profile as indicated by your service provider from the Connection Selection window in order to connect to the network See Figure 12 x Connection Selection Ple
18. ed in AEE Destination Folder C Program FilesyMovatel Wireless GPRS Browse Select Nest to begin the installation or you can choose not to Install the software by selecting Cancel Back Next gt Cancel Figure 8 Destination Folder Manual Revision 2 Installing the Modem Software 1 ZP 5 Select the desired folder for the Modem Manager software installation Most users will select the default directory If you would like a shortcut to the GPRS Modem Manager placed on your desktop select Place a shortcut on the desktop 6 Click Next to continue The Installing window will be displayed shown in Figure 9 The Modem Manager program will be installed in the folder indicated previously iz GPRS Modem Manager Setup lei installing R The GPAS Modem Manager i curently being installed El Generating script operations for action Publishing product information Figure 9 Installing window Once the Modem Manager has been successfully installed the Installation Complete window will be displayed shown in Figure 10 1 GPRS Modem Manager Setup lel Ez installation Complete ti GPRS Modem Manager has been successfully installed Please insert your GPRS modem into your computer s PC Card slot to complete the installation If your modem ts already in the PC Card slot please remove tt and re insert it After Windows has recognized the new hardware and installed the modem diver select Finish Fi
19. em Tools Window Help Heady to connect home network Connect Signal Strength Figure 50 Collapsed View Manual Revision 2 32 Using the Modem Manager Viewing New Text SMS Messages If your modem is configured to support text SMS messaging any new text messages you have received will be visible from the Modem Manager main window shown in Figure 51 or from the Detailed Status Report window GPRS Modem Manager Ko JO Modem Tools Window Help Heady to connect home network Default Connection Great White North will Avallable Service GPFRS G5M D ata Carrier Longline Networks Signal Strength 452 Figure 51 Text Messages field In order to view your message you must shut down the Modem Manager application and open your third party SMS client Accessing the Modem Manager Online Help To access the Modem Manager online help select GPRS Modem Manager Help from the Help menu as shown in Figure 52 GPRS Modem Manager Modem Tools Window Help GPRS Modem Manager Help Heady to connect ho i Novatel Wireless Online Support Default Connection About GPRS Modem Manager Available Service GPRS GSM D ata Carrier Longline Networks Signal Strength 45 4 Text Messages 4 Figure 52 Modem Manager Help command Alternately you can access context sensitive help by striking the F1 key while in the Modem Manager application Manual Revision 2 Using the Modem Manager 33 Access
20. gure 10 Installation Complete window Manual Revision 2 8 Installing the Modem Software 7 Click Finish to exit the installation program Depending on the operating system you are using you may be prompted to restart your com Note puter in order to complete the installation procedure Click Yes to restart your computer immediately Once your computer has restarted continue to Step 8 8 Insert the Merlin for GPRS modem into your computer s PC Card slot Windows will display the Found New Hardware window shown in Figure 11 Found New Hardware Figure 11 Found New Hardware window Windows will install the necessary drivers in order for your Merlin for GPRS modem to connect to the network Use the Modem Manager software to configure and control your modem To access the Modem Manager software double click the Modem Manager desktop icon if you requested the shortcut be placed on your desktop or select Start gt Programs gt Novatel Wireless gt Merlin GPRS gt GPRS Modem Manager Manual Revision 2 Configuring the Modem Your Merlin for GPRS G201 PC Card modem may have come preconfigured with one or more connection profiles A connection profile contains the necessary information to identify your modem to your service provider and access your GPRS or GSM account Depending on the configuration of your software and your service provider you will be required to complete one of the configuration paths list
21. h ih GPRS GSM D ata Longline Networks Signal Strength 4524 Text Messages Oo Properties Exil Figure 37 Disconnect command To disconnect from the network and close the Modem Manager application click the x located in the top right corner of the Modem Manager main window Manual Revision 2 24 a Using the Modem Manager Quitting the Modem Manager To quit the Modem Manager application click the x located in the top right corner of the Modem Manager main window Alternately you can select Exit from the Modem menu as shown in Figure 38 GPRS Modem Manager Ioj x Modem Tools Window Help Connect ect home network Disconnect Froperties i Great White Horth aih GPAS GSM D ata Longline Networks Signal Strength 4524 Text Messages 0 Figure 38 Exit command The modem will terminate its network connection and the Modem Manager will shut down Creating a New Connection Profile If you have arranged to have more than one network account you need to create a new connection profile Your service provider will provide you with all of the necessary information such as APN Access Point Name DNS addresses Connection type and a user name and password if necessary Once you have obtained the necessary information you can begin creating a new connection profile If your service provider uses a GPRS network please see Creating a GPRS Connection Profile on page 11
22. have been received in error compared to the total number of bits received Text Messages This field displays the number of new text messages you have received This field will only be visible if your modem is configured to support text SMS messaging The History tab shown in Figure 59 displays the date time and current modem and network session activi your network Manual Revision 2 ties This tab is useful when attempting to diagnose problems with your modem or connection Detailed Status Report E E xj General History 13 08 01 11 07 05 699 Unable to connect possibly because the ci 13 08 01 11 07 05 709 RAS Error 619 GPRS Modem Manager wa 13708701 11 09 20 483 Initializing 13 08 01 11 09 28 594 Searching 13 08 01 11 09 45 689 Ready to connect home network 13 08 01 12 16 42 025 Searching 13 08 01 12 20 36 591 Ready to connect home network 13708701 13 08 19 678 Connect to Great White North 13 08 01 13 08 19 508 Connecting 13 08 01 13 08 19 808 Action cancelling 1308 01 13 08 20 510 Dial up Networking Opening port m F Figure 59 History tab Modem Manager Reference 39 gt Modem Properties Window The modem Properties window consists of the General and Roaming tabs To view this window select Properties from the Modem menu The General tab shown in Figure 60 is displayed by default and contains detailed information regarding your modem s type and manufa
23. ick OK to save the changes and close the Properties window Manual Revision 2 26 Using the Modem Manager Deleting a Connection Profile When you delete a connection profile all network account information is erased Your Note modem will be unable to connect to the specified network without access to this information Delete a connection profile only if the specified network account is no longer valid or if the information contained in the connection profile is incorrect To delete a connection profile 1 Select Connection Manager from the Tools menu The Connection Manager window will be displayed shown in Figure 40 Connection Manager GPRS Home Default Longline GSM Data Great Vyhite North Figure 40 Connection Manager window 2 Highlight the desired profile from the Connection Profile list pane 3 Click Delete The Delete Connection dialog box will appear shown in Figure 41 Delete Connection Figure 41 Delete Connection dialog box 4 Click Yes to delete the connection profile The specified connection profile will be removed form the Connection Profile list pane Manual Revision 2 Using the Modem Manager 27 Setting a Connection Profile as Default The Modem Manager will automatically use the information contained in the default connection profile when connecting to the network To change the current default setting 1 Select Connection Manager from the Tools menu The Connectio
24. igure 28 before registering to the network Enter the FIN for the SIM card below The FIN vill then automatically be disabled Cancel Forgot PIN Figure 28 Enter PIN dialog box Manual Revision 2 Using the Modem Manager 19 gt Type your PIN obtained from your service provider into the text field and click OK If you have entered the correct PIN the PIN Disabled dialog box will be displayed shown in Figure 29 The PIN The PIN has been disabled OK Cancel Forgot PIN Figure 29 PIN Disabled dialog box This dialog box verifies that your account PIN has been accepted and has now been disabled Click OK to close this window If you have entered an incorrect PIN an error message will be displayed Click OK to close the error message verify you have the correct PIN and carefully reenter it in the Enter PIN dialog box If you enter a PIN three times incorrectly your SIM card will be blocked shown in Figure 30 and you must obtain a PUK PIN Unblocking Key from your service provider See Entering a PUK on page 20 for more information The SIM has been blocked Please contact your carier before proceeding Figure 30 Error message If you have forgotten your PIN click Forgot PIN from the Enter PIN dialog box and contact your service provider to obtain a PUK PIN Unblocking Key See Entering a PUK on page 20 for more information Manual Revision 2 20 Using the M
25. ing Novatel Wireless Web Support To access Novatel Wireless web support select www novatelwireless com from the Help menu as shown in Figure 53 GPRS Modem Manager Modem Tools Window Help Fest in acme ka GPRS Modem Manager Help h Novatel Wireless Online Support Default Connection About GPRS Modem Manager Available Service GPRS GSM D ata Carrier Longline Networks Signal Strength 4524 Text Messages 4 Figure 53 Novatel Wireless Web Support command Manual Revision 2 34 a Using the Modem Manager This Page Intentionally Left Blank Manual Revision 2 Modem Manager Reference Modem Manager Main Window The Modem Manager main window has both an Expanded and Collapsed view The Modem Manager expanded view shown in Figure 54 contains the following items GPRS Modem Manager oa JO x Modem Tools Window Help Heady to connect home network Default Connection Great White North ail Avallable Service GPARS GSM D ata Carrier Longline Networks Signal Strength 4524 Text Messages 4 Figure 54 Expanded View Item Description Current Status Bar This bar displays the current status of the modem and the network connection Connect Disconnect This button directs the modem to connect to or disconnect Button from the network Default Connection This field displays the name of the connection profile you Field have designated as the default connection setting Available Service This field dis
26. lot Note The PC Card slots must be able to accept Type II PC Cards Removing the Modem from Your Computer To remove the Merlin for GPRS modem first click the PC Card tray icon gr located in the bottom right corner of your desktop to stop the modem A message will appear instructing you that it is now safe to remove your modem Press the PC Card slot eject button and remove the modem from the PC Card slot Manual Revision 2 Installing the Modem Software Before you can use your Merlin for GPRS PC Card modem you must first install the GPRS Modem Manager software onto your computer This chapter will guide you through the installation procedure Do not insert the modem into your computer until the software installation is Note complete To install the Modem Manager 1 Insert the Installation CD into the CD drive of your computer The Installation program will automatically launch and display the Welcome window shown in Figure 6 ig GPRS Modem Manager Setup DP gt lt I i ti EL Pr k F fe hs ha at sd ik i a L a if i pa 4 I my ee i hi Woi a T i P ERS I L Welcome Welcome to the GPRS Modem Manager setup utility This utility will install the following on your computer GPRS Modem Manager Version 1 09 00 For Microsoft Windows 98 ME 2000 and XP WARNING This program it protected by copyright law and international treaties Unauthorized reproduction or distribution of
27. me to disable this command The black check mark located next to the menu command will disappear and the Modem Manager window will no longer Hiding the Modem Manager Window To hide the Modem Manager window select Hide Window from the Window menu See Figure 48 GPRS Modem Manager Modem Tools Window Help pesib in ET Always on Top Default Connection Great White North Available Service GPRS GSM D ata Carrier Longline Networks Signal Strength 45 4 Text Messages 0 O x a Figure 48 Hide Window command The Modem Manager window will be minimized to the system tray icon E Manual Revision 2 Using the Modem Manager 31 Collapsing or Expanding the Modem Manager The Collapse Expand button highlighted below allows you to shrink the Modem Manager window or expand the window to its full view Figure 49 represents the expanded view of the Modem Manager main window Click the Collapse Expand button to shrink the Modem Manager window GPRS Modem Manager E Ioj x Modem Tools Window Help Heady to connect home network Default Connection Great White North oo a Avallable Service GPAS GSM D ata Carrier Longline Networks Signal Strength 45 Text Messages Oo Figure 49 Expanded View The collapsed view of the Modem Manager window is displayed in Figure 50 Click the Collapse Expand button a second time to expand the Modem Manager to its full view GPRS Modem Manager E Ioj x Mod
28. n Manager window will be displayed shown in Figure 42 Connection Manager E x GPRS Home Default Delete Properties Help m Close Figure 42 Connection Manager window 2 Highlight the desired connection profile from the Connection Profile list pane 3 Click Set as Default The specified connection profile will now be used as your default setting Viewing a Connection Profile s Properties To view a connection profile s properties 1 Select Connection Manager from the Tools menu The Connection Manager window will be displayed shown in Figure 43 Connection Manager E x Add GRAS Home Default Longline GSM Data Delete Great vyhite Morth Set as Default Help Na Close Figure 43 Connection Manager window 2 Highlight the desired connection profile and click Properties The GPRS or GSM Properties window will be displayed depending on network type of the connection profile Manual Revision 2 28 Using the Modem Manager Using the Automatic Network Search Feature An automatic network search directs the modem to automatically search for a valid network to connect to when roaming To use this feature 1 Select Properties from the Modem menu 2 Click the Roaming tab The Roaming window will be displayed shown in Figure 44 Properties E E x General Foaming f Automatic network selection Manual network selection 1 Search for avail
29. n Wizard through the Connection Manager window The Add Connection Wizard allows you to create either a GSM or GPRS network connection profile Your service provider will indicate which network type to use when creating the connection profile If your service provider uses a GPRS network type see the section below If your service provider uses a GSM network type see Creating a GSM Connection Profile on page 14 Creating a GPRS Connection Profile To create a GPRS connection profile 1 Select Connection Manager from the Tools menu The Connection Manager window will be displayed shown in Figure 15 If you chose Create Connection Now from the Setup window shown in Figure 14 the Add Note Connection Wizard will automatically launch you will not see the Connection Manager win dow Connection Manager Be x Properties Set as Default Help Close Figure 15 Connection Manager window Manual Revision 2 12 a Configuring the Modem 2 Click Add The Add Connection Wizard will launch and display the Connection Name dialog box shown in Figure 16 Add Connection Wizard X Enter a name for the new connection This can be any name that i meaningful to you Connection name Novatel Wireless came Figure 16 Connection Name dialog box Type the name of your connection profile in the Connection Name text field any name of your choice Click Next to continue The Connection Type dialog
30. nn 40 GPRS Connection Profile Properties Window cccccccseeeccceeeeaeeeeeeeeseaeeeeceeeeeseeseeeeeeeeseeeeeeesssaeeeeeeeeeseaas 41 GSM Connection Profile Properties Window cccccccseseeeeceeeeeaeeeeeeeeceeeeeeceeeeeseeeeeeeeeessaeeeeeeeessaaseeeeeseaas 43 EE IN tose oe accep EE EEEE AAT A sent EE AEE 44 The Add Connection NA Lure 44 Ea ENAN AA EAT EA EE 45 He pe LESTE eee EEE RE 49 Manual Revision 2 Getting Started This chapter describes the various components of the Merlin for GPRS G201 PC Card modem Merlin for GPRS Modem Components The Merlin for GPRS modem has three general components e The antenna e The PC Card and e The SIM card slot Figure 1 shows a top view of the modem and indicates the location of the general components E A i Antenna _ Er Card s z Modem Face L 4 PC Card J Figure 1 Modem Components The PC Card The PC Card shown in Figure 1 contains the modem s circuitry When this card is inserted into your computer s PC Card slot the portion of the card containing the SIM card slot and the antenna will remain outside the slot To prevent damage you should always remove the modem from the PC Card slot whenever you move your computer 2 Getting Started The SIM Card Sl
31. nnnsnnsnnnnnnnn 14 Using the Modem Manager annnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnennne 17 Launching the Modem Manager rrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnrnnnnnnnnennnnnnnnnnnnnsnennnnnsnsennnnnnnene 17 Entenng vour Account PIN rs seeks dk 18 EE a OI ee e EE E EE 20 Connecting to the Network ccccccccsseeseceececeeeeeeeeeeceeeeeceeeeesaeeceeeessaeeeeeeesseueaeeeeeeesaaaaes 21 Using Multiple Connection Profiles ccccccccsceseceeceeeseesseceeeseeeeeeeeeesesaeeeeeeeesseegeeeeeeeees 22 Disconnecting from the Network rrrrnrnnnnnrnnnvnrnnnrrnrnnrrnnnnrennnnnrennnnrennnnennnnssennnnsnennnsnennn 23 Quitting the Modem Managel sssssssseeceeeeeecececeeeeeeeeceeeeeceeeeesaaauaaesseseesseeseeeeees 24 Creating a New Connection Profile r rrrrrrrnnrrnnnrrnrrrrrnnnnnnvrrrnnnnnnnrevnnnnnnnnnrnnnnrnnsnnnsnnnnnnn 24 Editing a Connection Profile rrrrnnrrrrrrrrrnnnnrovrrrrnnnnnnrnnnnnnnnnnnennnnnnnsnnsnnnnrnnennssennnnnnnnsssene 25 Deleting a Connection Profile rrrarrrrrrrrrrnnnrnrvrrrrnnnnnrvrnnnnnnnnnennnnnnnnnnsnnnnnnnnnnssennnnnnnnsssnne 26 Setting a Connection Profile as Default rrrrrnrrrrrrrrrnnnnrnrrrnrrnnnnnnvnnnrrnnnnnnnvnnnnrnnnnnnennnnnnn 27 Viewing a Connection Profile s Properties rrrrarrrrnrnnnnrnvrrnnnnrrnrnnnnrennnnnnnrnnnnnenennnnnsnennnnn 27 Using the Automatic Network Search Feature28 Using the Manual Network Search Feature28 Viewing the Netwo
32. nto the SIM Card Slot as shown in Figure 4 Figure 4 Inserting the SIM Card Verify that the SIM card contact point is facing upward and that the orientation notch is located to the left of the modem An illustration of this procedure is stamped on the bottom of the modem See Figure 5 Removing the SIM Card Remove the SIM card using the SIM Card Removal Slot located on the bottom of the modem shown in Figure 5 SIM Card Removal Slot q SIM Orientation Illustration Figure 5 Removing the SIM Card Manual Revision 2 4 ZP Getting Started To remove your SIM card insert a pointed device such as the tip of a stylus in the SIM Card Removal Slot and gently move the SIM card to the left and out of the slot Make certain you use a blunt thin plastic object to remove the SIM card Do not use Note a sharp object as you could damage the modem s circuitry Do not use a pencil as pencil leads can break off in the SIM Card Removal Slot and damage the modem Inserting the Modem into Your Computer To insert your Merlin for GPRS modem locate the PC Card slot on your computer rotate the antenna into the upright position verify that the modem is face up and insert the front end of the modem into the PC Card slot the end opposite of the SIM card s
33. o view this window select Detailed Status Report from the Tools menu The Detailed Status Report window consists of the General and History tabs The General tab is displayed by default and contains current information about your modem and the network connection See Figure 58 Detailed Status Report E X General History Ready to connect home network Default Connection Great White North Avallable Service GPRS GSM D ata Carrier Longline Networks Signal Strength 93 dE m Bit Error Rate 18 10 4 Test Messages 0 Figure 58 General tab Manual Revision 2 33 The General Modem Manager Reference tab contains the following items em Peseripton Current Status Bar This bar located at the top of the window displays the cur rent status of the modem and the network connection Default Connection This field displays the name of the connection profile you Field have designated as the default connection setting Available Service Field This field displays the type of network you are currently using GPRS or GSM Carrier Field This field displays the name of the carrier currently provid ing your service The name displayed in this field may change depending on your geographical location and your service provider s roaming agreements Signal Strength Field This field displays the modem s signal strength in dBm decibals below 1 milliwatt Bit Error Rate This field displays the percentage of bits that
34. odem Manager Entering a PUK If you have forgotten your PIN or have entered an incorrect PIN three or more times you are required to enter a PUK PIN Unblocking Key in order to unblock your SIM card See Figure 31 Enter PUK and PIN x Please contact your carer to obtain the FIN Unblocking Rew FUK Then enter the PUF and new FIN below Enter the PUK I Enter the new PIN He renter the new FIN WARHING Entering incorect values can result in permanent damage to your SIM card m aking t unusable Enter the PUK only when assisted by pour carrier Figure 31 Enter PUK and PIN dialog box Your service provider will give you the PUK and a new PIN Carefully enter these values into their respective fields and click OK to save the values Once the values have been accepted the SIM card will no longer be blocked and the PIN will be changed The Modem Manager will now be able to access your network account information If you enter a PUK incorrectly three times the SIM card will again be blocked You must con Note tact your service provider to obtain a new PUK and PIN Manual Revision 2 Using the Modem Manager 21 Z Connecting to the Network The Modem Manager must have access to a connection profile in order to connect to the network If you have not been provided with a pre defined connection profile or have not created one previously see Creating a New Connection Profile on page 24 for more infor mati
35. oint protocol through your current network connection AT Commands AT commands are a modem specific language type that enables PC communications software control the modems directly The term AT comes from the command terminology which always begins with attention or AT dBm dBm stands for decibels below 1 milliwatt It is a measurement of a device s signal output power compared against a standard input signal strength of 1 milliwatt This number represents a ratio and is expressed as a negative number e g 60dBm The valid range for your Merlin for GPRS is 113 dBm to 51 dBm Values closer to zero indicate a better reception The value 51 dBm indicates a better reception than 113dBm Default Network Connection Profile The default network connection profile is the connection profile chosen by the user that the Modem Manager will use to connect to the network The default network connection profile can be thought of as the active network connection profile Domain Name The name assigned to a computer or group of computers that constitute an IP network domain In general a domain name is comprised of its local host name and its top level domain The top level domain can be made up of several names each separated by a period An example of a domain name is novaltelwireless com Domain Name System DNS This is a network server used on IP networks such as the Internet for translating network host names and Universal
36. on Note To connect to the network open the Modem Manager main window and click Connect The modem will then attempt to register and connect to the network using the information provided in the default connection profile See Figure 32 GPRS Modem Manager E Ioj x Modem Tools Window Help Heady to connect home network Connect aa Default Connection Great White North Available Service GPRS GSM D ata Carrier Longline Networks Signal Strength An x Text Messages Oo Figure 32 Connect button Once the Modem Manager has successfully registered and connected to the network the Current Status field will display the message Connected If you have not specified a connection profile as your default setting the Modem Manager requires you to select the desired profile from the Connection Selection window shown in Figure 33 Connection Selection Longline GSM Mirecon Global GPRS Universal Net GoM Figure 33 Connection Selection window For more information on connecting to the network using an alternate connection profile see Using Multiple Connection Profiles on page 22 Manual Revision 2 22 a Using the Modem Manager You may also direct your modem to automatically connect to the network when the Modem Manager is launched by selecting Options from the Tools menu and selecting the Automatically connect when GPRS Modem Manager is launched check box the option is selected by default shown in Figure 3
37. ot You must insert your SIM card into the SIM card slot shown in Figure 1 in order for your modem to access your GPRS or GSM network account information and connect to the network See Using the SIM card on page 2 for more information The Antenna The Merlin for GPRS modem s antenna can be rotated in many directions to receive the best signal reception Rotate the antenna up and out of the way when you insert the modem into your computer s PC Card slot Fold the antenna against the back of the modem for storage as shown in Figure 2 once you have removed it from your computer Figure 2 Storing the Antenna Using the SIM Card In order to use your Merlin for GPRS modem you must have a GSM GPRS network account Your network account information is stored on the SIM card shown in Figure 3 Orientation SIM Card Notch Je Contact Point Figure 3 SIM Card The SIM Subscriber Identity Module card contains a small amount of memory and a processor to assist in the management of your account information Manual Revision 2 Getting Started 3 The SIM card uses contact points to connect with the modem You must take care not to damage the contact point The orientation notch is used as a reference for properly inserting the SIM card into the modem Inserting the SIM card incorrectly will prevent the modem from communicating with the network Inserting the SIM Card The SIM card is inserted i
38. ote To access this window highlight the desired GSM connection profile and click Properties from the Connection Manager window See Figure 67 Connection Manager a x GPRS Home Default Longline GSM Data Delete Greatyhite Morth Set as Default Help F Close re il Figure 67 Connection Manager window The GSM Properties window will open shown in Figure 68 This window contains the connection profile s Connection name User name Password and Phone number fields obtained from your service provider Click OK to save any changes you have made and to close the Properties window Properties x Connection name GSM User name NVT Password Phone number 403555869 coneel_ He Figure 68 GSM Data Properties window Manual Revision 2 44 Modem Manager Reference The Options Window The Options window contains the Automatically connect when GPRS Modem Manager is launched check box See Figure 69 General M Automatically connect when GPRS Modem Manager is launched Cancel Help Figure 69 Options window When this check box is selected the Modem Manager will automatically attempt to register and connect to the network specified in your default connection profile You must clear this check box if you wish to use an alternate connection profile without changing your default settings To access this feature select Options from the Tools menu The Add Connection
39. ou are encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna of the television radio or cordless telephone e Increase the separation between the equipment and the receiver e Connect the equipment to an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for additional suggestions FCC ID NBZNRM G2000 L 50 Technical Support Manual Revision 2
40. plays the type of network you are currently Field using Carrier Field This field displays the name of the carrier currently provid ing your service Signal Strength Field This field displays the modem s signal strength as a per centage of the total available signal strength range The values of this range lie between 51 dBm and 113 dBm Text Messages This field displays the number of new text messages you have received This field will only be visible if your modem is configured to support text SMS messaging 36 DP Modem Manager Reference The Modem Manager collapsed view shown in Figure 55 contains the following items GPRS Modem Manager Of x Modem Tools Window Help Heady to connect home network Connect Signal Strength Figure 55 Collapsed View Ee ee Current Status Bar This bar displays the current status of the modem and the network connection The Current Status bar is located to the left of the Connect button Connect Disconnect This button directs the modem to connect to or disconnect Button from the network Signal Strength Status This status bar indicates the modem s signal strength If Bar adequate signal strength is present a number of the five bars will be shaded black The greater number of bars filled the stronger the modem s signal System Tray Icons When you launch the Modem Manager application a system tray icon will appear in the bottom right corne
41. r International Mobile Station Equipment Identity Internet Protocol IP Internet Protocol works in conjunction with Transmission Control Protocol TCP TCP IP are part of a group of protocols that provide communication across interconnected networks TCP IP is the protocol used on the Internet The TCP protocol first establishes a connection between two systems to send and receive data and then breaks and sequentially marks the message into small packets The IP protocol routes and sends the packets based on the IP address IP Addresses As with personal computers that access the Internet modems using GPRS technology also use Internet Protocol IP address which are used to identify the node or access point for the modem on the Internet The service provider assigns this IP address The 32 bit host address is usually represented in dotted decimal notation e g 128 121 4 5 The address can be split into a network number or network address and a host number unique to each host on the network and sometimes also a subnet address IP Network A network of computers that use Internet Protocol allowing a user to access the Internet provided that the user has a modem telephone line cable line or wireless data network e g GPRS and a service provider Local Area Network LAN A computer network that spans a relatively small area typically up toa 1 km radius although most LANS are confined to a single building or group of building
42. r of your desktop The tray icon provides easy access to the Modem Manager main window and the modem s connection status The following icons indicate the modem s connection status E If this icon is visible the modem is currently connected to the network E If this icon is visible the modem is not connected to the network ulla If the Modem Manager window is not visible double click on the tray icon to open it Alternately you can control the operation of the Modem Manager by right clicking on the tray icon and selecting an action from the pop up menu shown in Figure 56 Open GPRS Modem Manager Connect Pisconnesct Exit Figure 56 Pop Up menu Manual Revision 2 Modem Manager Reference 37 Connection Manager Window The Connection Manager window shown in Figure 57 allows you to create and maintain your network connection profiles Network connection profiles contain all of the required information to identify the user to the network To access this window select Connection Manager from the Tools menu Connection Manager x GPRS Home Default i Longline GSM Data Delete Great White Morth Properties Set as Defaul Hep vil Close Figure 57 Connection Manager window Detailed Status Report Window The Detailed Status Report window contains information that is useful when troubleshooting any problems you may be experiencing with your modem or network connection T
43. rk Connection History29 Keeping the Modem Manager Always Visible30 ip 2 Table of Contents Hiding the Modem Manager WINdOW cccccseescecceeeeceeeeeeeceeeeeeeeeeeseeseeeeseaeeeeesaeeeeeseaeeeessaaeeeesaaeeeeesaaess 30 Collapsing or Expanding the Modem Managel cccccccssesccceceeeeeeecececeeeeeeceeeeeseeeseeeeesseseeeeeeessaaeseeeeesaaas 31 Viewing New Text SMS Messages ccccccccecceesseeceeeeeaeeeceeessaeeeeeeeeeseeeeeeeeeeaeaeeeeeeessaeeeeeeeessaaeaeeseeeeeeaas 32 Accessing the Modem Manager Online Help cccccccccccsseeeeeeeeeeceeeceeeeeeseaseesseaaeeeesaeceseeaueeeesaaeeeesaas 32 Accessing Novatel Wireless Web Support rwarnunannunnnnnvnnnnnnnnnnnennnnennnnennnannnnannnnannenennenennennnuene 33 Modem Manager Reference anxrnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnennnnennnnnnn 35 Modern Manager Main VM vere ee 35 EET EN EEE 36 Connection Manager Window ccccccccecssssesceeeeeeeseeecceeesaeeeeeeesseeeeeeeeesseeeeseeeeesseaeeceeesssaeseceeessasaaeeeeeesaaas 37 Detailed Status Report WINKOW ccccccccccccsseeeceeeeeseeeeeeeeseeaeeeeeeeeeaseeeeceeeesseseeeeeeesseaegeceeesssaeaeeeeeesaaaeeeeees 37 Modem Properties Window rrrrnrnrrnnnnnnnenrnnnnnnnnnnnnrrnnnnnnnsennnnnnnrnnnnnnrnnnnnnnrennnnnssennnnsssennnnnsennnnnnssennnnnsssennnne 39 About GPRS Modem Manager Window rrrrrnnnrrrnrnnnnvvrnnnnnnvrrnnnnrnnnnnnnrrnnnnnnrrnnnnnenennnnnnernnnnnnnsennnnsnsennnnnnnse
44. rst register on a GSM GPRS network This involves the selection of an available channel and interaction with various systems on the GPRS network to set up a communication path Secondary Domain Name System To retrieve the translated IP addresses the modem will try to connect to the server with the secondary DNS address in instances where it cannot connect to the primary DNS address Segment Each IP network address consists of four numeric segments which are divided by a period For example 204 119 63 40 Service Provider A company that provides network connections to the Internet SIM The term SIM stands for Subscriber Identity Module Manual Revision 2 a 48 Glossary SIM Card A SIM card is a type of smart card that contains all of your account information for your GSM and GPRS account It also used to encrypt the data and voice that is sent across the network during a session SIM Card Contact Points These are the small gold or aluminum coloured contacts visible on one side of the SIM card Type II PC Card A Type II PC Card is identical to the Type PC Card in all ways except that it is thicker than the Type I card The Type II PC Card is in general use now Wireless IP Network A wireless network e g GPRS that uses Internet Protocol IP Manual Revision 2 Technical Support Technical Support If you have any questions or comments about your Merlin for GPRS contact your Novatel Wireless Technical
45. s This type of networking allows for easy interconnection of terminals printers and computers within a building or buildings Manual Revision 2 Glossary 47 Network Connection Profiles A network connection profile is a group of connection settings that define a specific network connection to the Modem Manager This includes such settings as network ID network password APN and DNS addresses Packet A short block of data transmitted across a network Packet Size The size of a packet expressed in bytes PC Card A PC Card is similar in size to a credit card and is used for adding devices to portable computing devices such as laptop handheld and palmtop computers Some examples of these devices are modems network cards disk drive adapters and extra memory PC Card Slots The PC Card slots are the sockets in the computing device in which the PC Card is inserted It is the hardware interface between the computing device and the PC Card Point to Point Protocol PPP PPP is an interconnection protocol which allows a device such as a wireless IP modem to connect to a network or the Internet Primary Domain Name System To retrieve the translated IP addresses the modem will try to connect to the server with the primary DNS address If the modem cannot connect to this address it will try to connect using the secondary DNS address Registration To send and receive data across a given network a GPRS modem must fi
46. splay the Connection Name dialog box shown in Figure 22 Add Connection Wizard x Enter a name for the new connection This can be any name that i meaningful to you Connection name N ovatel Wireless Cance Figure 22 Connection Name dialog box 3 Type the name of your connection profile in the Connection Name text field any name of your choice Manual Revision 2 Configuring the Modem 15 2 gt 4 Click Next to continue The Connection Type dialog box will be displayed shown in Figure 23 Add Connection Wizard xx Select the type of connection to create GPRS f GSM Data lt Back Cancel Figure 23 Connection Type dialog box 5 Select GSM Data radio button as indicated by your service provider 6 Click Next to continue The GSM Protocol dialog box will be displayed as shown in Figure 24 Add Connection Wizard x Enter the information required to connect to the Internet or Intranet using this connection User name NVTL Password Gr Phone number 4035558694 lt Back Cancel Figure 24 GSM Protocol dialog box 7 Type your User Name Password and Phone Number these items are obtained from your service provider into the appropriate fields Manual Revision 2 16 pm Configuring the Modem 8 Click Next to continue The Default Connection dialog box will be displayed shown in Figure 25 Add Connection Wizard Do you want this connection to be your default
47. ur service provider requires you to enter a user name and password select user name and password are required by my carrier and enter the user information obtained from your service provider into the appropriate fields If your service provider does not require a user name or password leave all fields empty 11 Click Next to continue The Default Connection dialog box will be displayed shown in Figure 20 Add Connection Wizard Do you want this connection to be your default connection tr Ver No lt Back Cancel Figure 20 Default Connection dialog box 12 Select Yes to make the new network connection profile your default connection or No to keep the existing default connection profile settings 13 Click Finish to add the new network connection profile to the Connection Profile list pane Manual Revision 2 14 Configuring the Modem Creating a GSM Connection Profile To create a GSM connection profile 1 Select Connection Manager from the Tools menu The Connection Manager window will be displayed shown in Figure 21 If you chose Create Connection Now from the Setup window shown in Figure 14 the Add Note Connection Wizard will automatically launch you will not see the Connection Manager win dow Properties Set ar Default Help Connection Manager Close di Figure 21 Connection Manager window 2 Click Add The Add Connection Wizard will launch and di
48. y select Detailed Status Report from the Tools menu and click on the History tab See Figure 46 Detailed Status Report General History 13 06 01 11 07 05 699 13 08 01 11 07 05 709 13 08 01 11 09 20 483 13 08 01 11 09 25 594 1308 01 11 09 45 683 1308 01 14 16 42 525 13 08 07 12 20 36 591 13 08 07 13 08 19 678 13 08 07 13 08 19 508 13 08 07 13 08 19 808 13 08 07 13 08 20 510 Unable to connect possibly because the ci RAS Error 619 GPRS Modem Manager wa Initializing Searching Ready to connect home network Searching Ready to connect home network Connect to Great White North Connecting Action cancelling Dial up Networking Opening port a Figure 46 History tab Manual Revision 2 0 2 gt Using the Modem Manager Keeping the Modem Manager Always Visible To keep the Modem Manager always visible select Always on Top from the Window menu as shown in Figure 47 Modem Tools window Help Always on Top Ready to co Hide Window Default Connection Great White North Available Service GPRS GSM D ata Carrier Longline Networks Signal Strength 4524 Text Messages 0 GPRS Modem Manager E Figure 47 Always on Top command Once this command is selected indicated by a black check mark the Modem Manager window will remain on top of all other windows Note remain on top of all other active windows Click Always on Top a second ti
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