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MaxPac ® M Class User Manual

1. General Points e If the monitor display is shifted try pressing the auto button on the button board e The BIOS sequence should appear on the MaxPac monitor within about 10 seconds of power being applied to the system You should also hear some sounds from the systems fans and perhaps the disk drive being accessed O If you hear the above sounds but still do not have a display image then if possible connect an external monitor to the MaxPac s Projector port this port should display an identical image to the internal monitor If the Projector port still shows no image and if your MaxPac contains an AGP Graphics card e g a MaxPac8050 then try the alternative display port of the graphics card Power cycle the MaxPac again to see if an image appears on the external monitor If you still have no image then remove the MaxPac inner case from the external enclosure as discussed in Chapter 4 Next remove the MaxPac s internal flat panel display Place the flat panel display down flat on a protected surface with the MaxPac case vertical such that the flat cable connections are not under stress but are still connected Verify that the flat cable connections and power connection to the FP display are OK With the monitor laying down flat carefully power up the MaxPac Observe if any light is coming from the flat panel display through the back of the case If not then the display is bad or is not receiving power Locate the 7 segment di
2. Guide 37 Figure 4 3 Figure 4 4 Removing the Inner Chassis 1 Place your fingers under either side of the bottom of the inner chassis Figure 4 5 and gently lift it out of the protective case Figure 4 6 Put the protective case in a secure location where it won t get banged or scratched Figure 4 5 Figure 4 6 Accessing the Inner Chassis 1 Lay the inner chassis flat on its back and use remove the four 2 screws from the corners of the flat panel display Figure 4 7 Save the screws in a secure location 2 Take hold of the flat panel display on either side Figure 4 8 gently lift the panel up Figure 4 9 and rest the panel on the edge of the system or on the table top Figure 4 10 GB Note When lifting the flat panel display make sure that you don t put any strain on the cables linking the panel to the rest of the system 38 3 4 MaxPac M Class User Operation and Maintenance Guide Figure 4 9 Figure 4 10 While holding the flat panel display steady take hold of the connector at the end of the button board cable and gently pull it towards the center of the inner chassis to disconnect it from the main system Figure 4 11 Next take hold of the connector at the end of the data cable and gently pull it towards the center of the inner chassis to disconnect it from the main system Figure 4 12 Figure 4 11 Figure 4 12 MaxPac M Class User Operation and Maintenance Guide 39 5 Follow th
3. ongles quy ties g 5 Sa 2 E 4 EL E rae erat Figure 5 11 Figure 5 12 Grip the AGP card s power connector and gently pull it horizontally away from the card until it becomes free Figure 5 13 Press down the AGP slot release tab indicated by the highlighted area in Figure 5 14 and gently wriggle the card out of the slot Pull the AGP card a little way out of the system Figure 5 15 being careful not to strain the cable linking this card to the video multiplexer distribution board then gently unplug the video cable Figure 5 16 Remove the AGP card from the system and store it in a safe place 7 MaxPac M Class User Operation and Maintenance Guide 45 Figure 5 14 Figure 5 15 7 Figure 5 16 Present the replacement AGP card supplied by MaxVision support to the system and perform the steps described above in reverse order a Attach the video connector Figure 5 16 Press the card into the AGP slot Figure 5 14 Attach the power cable Figure 5 13 Secure the card to the AGP retention bracket Figure 5 12 Reattach the AGP cover plate Figure 5 11 0o a 0 o x Se S No PCI Card s 1 If you have a MaxPac8050M MR based system its single PCI slot is located beneath the AGP slot In this case you must first remove the AGP card as discussed in the previous section By comparison MaxPac8040M MR based systems do not have an AGP slot but can instead support two PCI cards PCI cards can
4. perform the following steps e Shutdown the system and unplug the power cord a e _Open the system and gain access to the motherboard as described in Chapter 4 e Using a commercially available compressed air PC cleaning product blow the accumulated dust out of the unit Pay special attention to air passages grills and heat sinks e Closeup the system Replacing the Lithium Battery A Lithium lon battery is included with the system motherboard This battery is used for the Real Time Clock circuit The expected lifetime of the battery is approximately 5 years There is a danger of explosion if this battery is incorrectly replaced Replace only with the same or equivalent type recommended by the motherboard manufacturer Dispose of used batteries according to the manufacturer s instructions In order to replace the lithium battery you should perform the following steps e Shutdown the system and unplug the power cord Jo e _Open the system and gain access to the motherboard as described in Chapter 4 e Remove and replace the lithium battery according to the manufacturer s instructions e Closeup the system Formatted Bullets and Numbering Formatted Bullets and Numbering Formatted Bullets and Numbering 66 MaxPac M Class User Operation and Maintenance Guide THIS PAGE LEFT INTENTIONALLY BLANK MaxPac M Class User Operation and Maintenance Guide 67 Appendix C Troubleshooting Your MaxPac
5. riview Desktop Manager Wizard niew Desktop Manager version information Filename Description Version WWIE DLL Desktop Manager hook library 5 14 10 5215 MVSHELL DLL Shell namespace library 6 174 170 5276 MVAPPBAH EME rnWMiew toolbar b 14 10 5215 HVwDNMCPL D Desktop Manager properties 5 14 10 5215 Mw EXE niew Desktop Manager Set 5 14 10 5215 MVTLIIECPL EPL Control panel icon program 6 174 170 5276 MY DDT OLL Display driver interface library 6 14 10 5216 HVEPL BLL D isplay driver control panel 6 174 170 5276 IEMPLORE EXE Internet browser program 6 0 2800 1106 Display Settings Figure 3 9 The nView Desktop Manager dialog 13 The nView Desktop Manager allows you to setup a number of advanced features that are beyond the scope of this manual For the nonce click the Cancel button to dismiss this dialog Note In order to access this dialog in the future click on the nVidia Settings icon in the bottom right hand side of the Windows taskbar and then select the nView Desktop Manager gt nView Properties item from the ensuing pop up menu 14 In order to change some basic settings click right on your desktop and select the Properties item from the ensuing pop up menu Then click the Settings tab and then click the Advanced button Observe the NVIDIA Quadro FX 1100 Properties dialog appear Figure 3 10 24 MaxPac M Class User Operation and Maintenance Guide Default Monitor and N IDI
6. then select the Finish and Restart the System options from the ensuing dialogs 10 Click right on your Windows Desktop select the Properties item from the ensuing pop up menu and then click on the Settings tab Figure 3 16 Display Properties E i3 x Themes Desktop Screen Saver Appearance Settings Drag the monitor icons to match the physical arrangement of pour monitors Display 2 Default Monitor on FireGL 2 FOL S800 AGF 42 8 Secondary hil Screen resolution Bae ES Color quality Highest 32 bit Use this device as the primary monitor w Extend my Windows desktop onto this monitor Identify Troubleshoot Advanced boo A AL Ll l i 1280 by 1024 pixels Figure 3 16 The Display Properties gt Settings tab 28 MaxPac M Class User Operation and Maintenance Guide 11 Click on the blue square with the number 2 in it to select the secondary display then ensure that the Screen Resolution field is set to 1280 x 1024 and the Color Quality field is set to Highest 32 bit so as to match the primary display Observe that after you have increased the resolution of the secondary display the 1 and 2 boxes end up being the same size 12 Ensure that the checkbox associated with the Extend my Windows desktop onto this monitor item is selected and then click the Apply button 13 Observe that your secondary display screen now becomes active Al
7. umania Figure 5 31 Figure 5 32 50 0 5 6 MaxPac M Class User Operation and Maintenance Guide Unplug the optical drive s power cable Figure 5 33 followed by its audio cable Figure 5 34 or vice versa mmm Amd o 5n a E aie lt u E f H Figure 5 34 Unplug the hard drive s data cable Figure 5 35 followed by its power cable Figure 5 36 or vice versa 1 HW m c E A Figure 5 35 Figure 5 36 Ei Note The images in Figures 5 35 and 3 36 reflect an optical hard drive assembly with a removable drive The data and power cables and connectors may look slightly different in the case of a fixed drive but the principle is the same Furthermore in the case of a system containing two fixed drives which are typically presented in a SATA serial ATA RAID configuration each drive will have its own data and power cables connectors If there is any chance of your confusing which data cable attaches to which drive when it comes to reassembling the system then now would be a really good time to attach small pieces of masking tape to each cable and to note on the tape which connector goes to which drive The optical hard drive assembly is attached to the base of the inner chassis by means of three 2 screws Figure 5 37 illustrated a birds eye view showing the locations of these screws Remove these screws and then lift the entire optical hard d
8. your network administrator to provide you with these details 4 Once you have completed all of the steps presented by the setup wizard click the Finish button which will cause the system to automatically reboot itself 5 Observe the default MaxVision desktop appear on the screen Figure 1 16 WWW MAXVISION COM Wino 3 witied Part J 5 Activate wino O40 iss cam Figure 1 16 The default MaxVision desktop Registering Activating Your OS 1 Atsome stage after you ve powered up your system for the first time as discussed in the previous section a small xx days left for activation pop up will appear in the lower right hand corner of the screen Figure 1 17 A 30 days left for activation x To activate Windows now click here Figure 1 17 The xx days left for activation pop up 2 Clicking on the X will dismiss this pop up it will return to bug you later Alternatively clicking on the body of this pop up will result in the Let s activate Windows dialog appearing on your screen Figure 1 17 Note It is recommended that you register and activate your OS as soon as possible After the 30 day grace period has expired the system won t even let you logon until you do register and activate the OS MaxPac M Class User Operation and Maintenance Guide 11 WWW MAXVISION COM LI P Bg I Ep lp bobo i et LS QUO Bl cam Figure 1 18 The Let s activate Windows dialog 3 Select one of the
9. 45 and store the board connector in a safe place Figure 5 45 Removing the removable hard drive s mounting board connector 5 Present the replacement mounting board connector supplied by MaxVision support to the drive assembly and perform the steps described above in reverse order a Attach the mounting board connector the drive assembly Figure 5 45 b Attach the optical drive to the assembly Figure 5 43 C Attach the entire optical hard drive assembly to the base of the inner chassis using the three 2 retaining screws Figure 5 37 d Attach the hard drive power cable Figure 5 36 followed by the hard drive data cable Figure 5 35 If your system has two hard drives attach both sets of cables e Attach the optical drive s audio cable Figure 5 34 f Attach the optical drive s power cable Figure 5 33 g Attach the main IDE optical drive cable Figure 5 32 MaxPac M Class User Operation and Maintenance Guide 55 h Replace the two 1 screws attaching the optical hard drive assembly to the side of the inner chassis Figures 5 30 and 5 26 i Insert the removable hard drive Figure 5 28 and tighten the knurled screw Figure 5 27 j Replace any PCI and or AGP cards as discussed in the appropriate sections earlier in this chapter Power Supply PSU Depending on the problem you are experiencing and as directed by MaxVision support you may simply need to replace the power supply s cooling fans Alternati
10. A Quadro FX 1100 Properties A4 xl General Adapter Monitor Troubleshoot Color Management El Quadro FX 1100 7S dn BVIDIA riiew Display Mode PSR d El Performance amp Quality OpenGL Settings Additional Oper HogomaSpan x i Direct3D Settings nView Modes Horizontal Span Overlay Controls Display pair 1 4 Analog Display 1 Analog Display 2 l i nView allows you to connect separate displays to a single graphics card Full Screen Video Troubleshooting Temperature Settings Refresh Rate Overrides Change Resolutions Desktop Management i Screen Menus Display niew Display 1 Analog Display First v Make this the primary display Disable auto panning an secondary device viewport lack Detect displays Device settings gt gt OK Cancel Apply Figure 3 10 The NVIDIA Quadro FX 1100 Properties dialog 15 Observe that the Horizontal Span mode is selected by default Click right on the down arrow associated with the nView Modes field to access and select additional modes Figure 3 11 Default Monitor and NVIDIA Quadro FX 1100 Properties 321 xl General Adapter Monitor Troubleshoot Color Management E Quadro FX 1100 E Quadro FX 1100 niew Display Mode B Performance amp Quality E OpenGL Settings Lou e e ope nView Modes Horizontal Span Direct3D Settings Single display Overlay Controls Cin Full Screen Vid
11. L respectively in the case of this example and then follow the on screen instructions to download this application into a temporary folder on your system Windows oP Windows ME Graphic Driver RADEON Family Multimedia Center Mobile REMOTE CONTROL windows 38 FireGL Windows NT Legacy Products Mac 05 Mobile Linus Motherboards IOF Drivers Figure 3 14 Downloading HydraVision from the ATI website MaxPac M Class User Operation and Maintenance Guide 27 8 Double click on the HydraVision file you just downloaded into your temporary folder Initially you should follow any on screen instructions and accept any defaults Keep on clicking the Next button until you are presented with the HydraVision Setup dialog Figure 3 15 Note By default HydraVision will initially install itself into the C XATMHydraVision folder However as this is actually an application the installation process will eventually end up with HydraVision being located in the C Program Files ATU Technologies HydraVision folder HYDRAVISION Setup Setup Type Choose the setup type that best suits your needs Load Unload HYDRAVISION options Load MultiDesk after the installation mOA M mE InstallShield Figure 3 15 The HydraVision Setup dialog 9 Ensure that only the checkbox associated with the Load Desktop Manager after the installation item is selected click the Next button
12. MEN ER 52 Hard Brive Removable ieten E oen E EE EE EEES E a es Na 53 POWEr SUDDIV POU nE E AA E AAE A eanaid aes nan ade cannes 55 Cooling Fans Main Syste lt crceacnecdesezecesesteretoeteuaecauasenseineeataseneenent QOIS Rannstecesaaa E Unt om eR ren ROME NES eR P MEE 60 Processor and Associated Cooling Fal dote iine et o tet eon aca o adhac a I agin RSS NER KE EX A RASEN LIENS 61 Motherpoard o TT TEM 61 Appendix A Creating and Using Backup Images Inc Restoring Your OS 63 iv MaxPac M Class User Operation and Maintenance Guide intigerof reiio MTM 63 Appendix B Regular System Maintenance 11lllseeeee eee iieeeeee eene nennen nnn nnn nnn nn nnn nnns n nnn nns nura n nnn nanus 65 Cleaning the Air cC RE Error Bookmark not defined Cleaning MENO DUS M 65 Replacing the Lithium Battery io o ER E an em d v ne n Ea I capi etes nee i iei eats 65 Appendix C Troubleshooting Your MaxPac ee eleeeeeeen eiie eene nnne enn nnn nnn n nnn nnnm n hash n suns nnns nasus nnns nnn 67 Isitgereltie oj Pe mm Error Bookmark not defined pip n M ee Error Bookmark not defined Appendix D Contacting MaxVision Support RMA and Serial Numbers eese rere 69 PEE OC UC HOM RR TREE RUTRUM 69 MaxPac M Class User Operation and Maintenance Guide Chapter 1 Quick Start Se
13. MaxPac M Class User Operation and Maintenance Guide i Warranties and Liabilities Standard Limited Warranty THIS WARRANTY IS FOR THE ORIGINAL CUSTOMER AND IS NOT TRANSFERABLE MaxVision Corporation warrants product s to be in good working condition and free from defects in materials and workmanship The limited warranty term is for one year parts and one year labor commencing on the date of invoice Damage caused by shipping the products to you is covered under this limited warranty Please examine the product and accessories immediately upon receipt You must notify MaxVision Corporation immediately if any products accessories are damaged or missing due to shipping Products which have been subjected to abuse misuse alteration neglect or unauthorized repair or installation as determined solely by MaxVision are not covered by this warranty Any alterations additions improvements or attachments to the product s not authorized by MaxVision shall be deemed to be a waiver of this warranty THIS WARRANTY WILL NOT COVER ANY SOFTWARE THAT IS OPENED Technical Support See appendix D for details on contacting MaxVision technical support Repair and Replacement of Products and Accessories See appendix D for details on the repair and replacement of products and accessories Extended Warranties Extended warranties are available as an option An additional fee will be charged for all extended warranties Contact MaxVision technical support for
14. Maximize windows to the full desktop radio button is selected Click the Next button and observe the ensuing Dialog Control dialog Figure 3 22 MaxPac M Class User Operation and Maintenance Guide 31 ATI HYDRAVISION Setup Wizard Dialog Control When using multiple displays many applications can place dialog boxes on an arbitrary selected display or in the center of the desktop spanning several displays HYDRAVISION can solve this problem by relocating dialog boxes to a specified display or location when they are created m ERE Place all dialog boxes on display number 12 C Place dialog boxes on the display in which the cursor is located Place dialog boxes on their parent application s display The application that generated the dialog box lt Back Cancel Figure 3 22 The Dialog Control dialog 19 Ensure that the checkbox associated with the Enable Dialog Box Repositioning item is selected then select whichever radio button option you prefer Click the Next button and observe the ensuing Application Position Memory dialog Figure 3 23 ATI HYDRAVISION Setup Wizard Application Position Memory based on their previous positions HYDRAVISION can remember the size and location of application windows when they are closed and re apply those settings when the application is re opened TN Figure 3 23 The Application Position Memory dialog 20 Ensure that
15. P J d gt EIN DTE A f E wn ar TA J GANAS a Caa a y J e ca i wo a Sika F ot 44 y 5 j u 7 d D E A R Pi gt a 4 Figure 5 65 Figure 5 66 60 MaxPac M Class User Operation and Maintenance Guide 11 Present the replacement PSU assembly supplied by MaxVision support to the inner chassis and perform the steps described above in reverse order a b c d Attach the PSU assembly to the inner chassis Figure 5 65 Attach the main power connector from the external A C supply Figure 5 64 Being careful not to disturb any of the thermal grease replace the thermal heat sink plate Figure 5 62 and attach it to the main PSU assembly Figure 5 61 Connect the appropriate PSU cable connector to the inline connector used to power the internal fixed hard drive Figure 5 59 Remember that there may be two such in line connectors if your system contains two internal hard drives Connect the appropriate PSU cable connector to the video multiplexer distribution board Figure 5 58 Connect the appropriate PSU cable connector to the microprocessor power connector on the motherboard Figure 5 57 Connect the appropriate PSU cable connector to the motherboard s main power connector Figure 5 56 Insert the PSU fan assembly into the inner chassis Figure 5 55 Attach the fan assembly to the inner chassis Figure 5 54 Connect the fan assembly s power cable to the motherboard F
16. Start gt Programs gt ATI HydraVision gt HydraVision Wizard command then click the Next button on the Welcome to the ATI HydraVision Wizard dialog and observe the ensuing Select components to set up dialog Figure 3 19 ATI HYDRAYISION Setup Wizard Select components to set up Do you want to set up Desktop Manager and MultiDesk now HYDRAVISION consists of the Desktop manager and the MultiDesk The HYDRAVISION Desktop Manager customizes the behavior of windows and dialog boxes allows you to set up Hotkeys for navigation in multiple display configurations and applies special effects like transparency and shadows to your desktop v Configure Desktop Manager options The HYDRAVISION MultiDesk creates organizes and arranges up to nine active multi monitor desktop combinations and allows you to cycle between them with a mouse e lt Back Cancel Figure 3 19 The Select components to set up dialog 16 Ensure that the checkbox associated with the Configure Desktop Manager options item is selected then click the Next button and observe the ensuing Display spanning of windows dialog Figure 3 20 30 MaxPac M Class User Operation and Maintenance Guide ATI HYDRAVISION Setup Wizard Display spanning of windows ur Do you want HYDRAVISION to allow windows to span displays HYDRAVISION can be set to allow windows to span multiple displays or to constrain windows to a single displ
17. ard Figure 5 58 and also cut any plastic ties linking these cables to the PSU Identify the cables linking PSU to the in line connector used to power the fixed hard drives there will be one or two of these cables connectors depending on the number of drives in your system Unplug these in line connectors Figure 5 59 and also cut any plastic ties linking these cables to the PSU inunan NELITTI Figure 5 58 Unwind the black spiral plastic connector from the cables located behind the PCI AGP riser assembly Figure 5 60 Also remove the video riser assembly as discussed earlier in this chapter Figure 5 60 MaxPac M Class User Operation and Maintenance Guide 59 8 Remove the four 2 screws attaching the heat sink plate to the main PSU Figure 5 61 and then lift this plate away from the PSU Figure 5 62 and store it in a safe place Note Be careful not to disturb the thermal grease on the main PSU and on the heat sink plate Figure 5 61 Figure 5 62 9 Follow the power cables typically black and white from the main external A C connector to the associated connector on the PSU Figure 5 63 and unplug this connector Figure 5 64 Figure 5 63 Figure 5 64 10 Remove the four 2 screws attaching the main PSU to the base of the interior chassis Figure 5 65 and then lift the PSU out of the interior chassis Figure 5 66 and store it in a safe place ET S e MEESLEEEL TEETH m Lim rey ra M n sa 242
18. assembly as described at the beginning of the Optical Drive CD DVD section above Note In the case of a system containing one or two internal hard drives it is not necessary to remove the optical drive from the assembly prior to removing the hard drive s Remove the four 2 screws two on each side associated with the drive to be replaced Figure 5 42 then remove that drive and store it in a safe place 4 MaxPac M Class User Operation and Maintenance Guide 53 Figure 5 42 Removing an internal fixed hard drive Present the replacement drive supplied by MaxVision support to the drive assembly and perform the steps described above in reverse order a Attach the drive to the drive assembly Figure 5 42 b Attach the entire optical hard drive assembly to the base of the inner chassis using the three 2 retaining screws Figure 5 37 C Attach the hard drive power cable Figure 5 36 followed by the hard drive data cable Figure 5 35 If your system has two hard drives attach both sets of cables d Attach the optical drive s audio cable Figure 5 34 e Attach the optical drive s power cable Figure 5 33 f Attach the main IDE optical drive cable Figure 5 32 g Replace the two 1 screws attaching the optical hard drive assembly to the side of the inner chassis Figure 5 25 h Replace any PCI and or AGP cards as discussed in the appropriate sections earlier in this chapter Hard Drive Removable 1 I
19. ay EN Allow windows to span displays C Constrain windows to a single display lt Back Cancel Figure 3 20 The Display spanning of windows dialog 17 Note that you may set the various options up in any way you wish The following is intended only to represent a typical configuration Ensure that the Allow windows to span displays radio button is selected then click the Next button and observe the ensuing Window maximizing behavior dialog Figure 3 21 ATI HYDRAVISION Setup Wizard Window maximizing behavior Do you want HYDRAVISION to control the maximizing of applicatia y windows i When HYDRAVISION is running a HYDRAVISION Max Restore button appears in the upper right corner of an application title bar Clicking this button makes the active window maximize in a user configurable way qe ARR R RE H RR ER E ERR ERERE ERR ERE NER RE ERRRERE ERE ER ERR ERRE ERR RR EE ER ERE Eu Ea E PE Ia se ee etn nnn nnn nnn nnne nnn PRI E O Maximize windows to the full desktop C Maximize windows to the display s that contain their upper left and lower right corners lt Back Cancel Figure 3 21 The Window maximizing behavior dialog 18 Ensure that the checkbox associated with the Enable HydraVision Max Button Management item is selected the effect of this option is discussed in more detail in point 25 then ensure that the
20. come in a wide variety of lengths and heights If your system already contains a full height card or if you plan on installing a full height card then you must first remove the six 1 screws holding the PCI access panel on the inner chassis Figure 5 17 This panel has two foam restraining blocks attached to it Figure 5 18 which are used to prevent the inertia associated with full height PCI cards causing them to become lose in transit Store the access panel and its screws in a safe place 46 MaxPac M Class User Operation and Maintenance Guide Figure 5 17 Figure 5 18 3 Insert your 2 screwdriver through the hole in the inner chassis located toward the left hand side of the PCI card and remove the 2 bracket retention screw Figure 5 19 Figure 5 19 Figure 5 20 Note In the case of a MaxPac8040M MR based system containing two PCI cards you will first have to remove the upper card in order to gain access to the lower card slot 5 Present the replacement or new PCI card supplied by MaxVision support to the system and perform the steps described above in reverse order a Push the edge fingers on the card into the PCI slot Figure 5 20 b Secure the card to the PCI retention bracket Figure 5 19 c If you previously removed the PCI access panel as discussed in point 2 then reattach it now Figures 5 18 and 5 17 Riser Card Assembly Note The images in this section reflect a MaxPac8050M MR based system Unle
21. e fthe system powers up with fans running but the POST display does not sequence then check the following O O Ensure that the memory sticks are seated correctly Does the CPU fan heatsink assembly appear to be in place Note that if your MaxPac system has been subject to a high G impact during travel it is possible the CPU seating may have been disturbed Please call support if you suspect this has happened and your system is not sequencing through the POST display at power up 68 MaxPac M Class User Operation and Maintenance Guide If the POST display is sequencing but you have no video then the problem is probably with the flat panel display or connection to it the video multiplexer board or the AGP graphics subsystem See the prior notes about using the secondary screen AGP port if possible in the debug of this problem Check all of the connections to the video distribution board Does the system seem like its booting all the way into windows but you still have no video If so then your AGP graphics board and riser are probably OK If not and if the POST display sequences but the system hangs prior to Windows boot then the AGP graphics and or riser is suspect o Check the seating of the AGP graphics board into the riser Note the latch release on the AGP card This should always be present on the AGP riser to assure the back side of the AGP graphics remains seated The riser assembly may not be seating properly or may ha
22. e graphics on your system will have been custom pre configured to suite your particular requirements MaxPac systems are available with a variety of different graphics cards depending on your unique application If you do have a special graphics card you may consult the manual associated with this card this manual will be included in your documentation package as discussed in Chapter 1 or contact MaxVision support as discussed in appendix D for more information Adding and Configuring a Second Display Before You Start If your system configuration includes a special graphics subsystem card you may wish to add a second display device Each card is different so for the purposes of providing an example we shall discuss two common system configurations featuring a An NVIDIA Quadro FX 1100 graphics subsystem b AnATI FireGL X2 256t graphics subsystem Irrespective of your particular system configuration you should first perform the following steps 1 Power down your MaxPac system 2 If your display device is already equipped with a DVI connector then proceed directly to step 3 Alternatively if your display device is equipped with a standard VGA connector then use the VGA to DVI converter provided with your system Figure 3 2 3 Plug the DIV connector from your display device into the upper connector on the graphics card Figure 3 3 Figure 3 2 Figure 3 3 eN Note If MaxVision has prior knowledge as to the way in which
23. e power cable coming out of the flat panel display until you reach its associated in line connector then gently pull both halves of the connector apart Figure 4 13 6 Place the flat panel display face up in a secure location where it won t get banged or scratched Note The flat panel display s button board and data cables may be distinguished as follows Y a the data cable lies over the top of the button board cable and b the wires forming the data cable are twisted and re ordered as they enter their associated connector Figure 4 14 shows the data cable highlighted Figure 4 13 Figure 4 14 Exploded Mechanical Diagrams of the Inner Chassis This is where we show the exploded diagram of the basic MaxPac and also one focusing on the removable drive option 40 MaxPac M Class User Operation and Maintenance Guide Chapter 5 Module Replacement and Upgrade Procedures MaxPac M Class User Operation and Maintenance Guide 41 Introduction The instructions in this chapter describe how to replace and upgrade various modules in your MaxPac unit Prior to performing any of these tasks it is assumed that you have already gained access to the internals of the system as detailed in Chapter 4 Note Generally speaking you should only perform any module replacement and upgrade procedures under the direction of MaxVision support In some cases performing unauthorized procedures or using components that have not been tested and approved b
24. ed features by right cli the desktop and selecting HYDRAVISION or by right on the ATI taskbar icon and selecting HYDRAVISION HYDRAVISION Properties uvm Launch HYDRAVISION control panel Please refer to the HYDRAVISION documentation scq I Display HYDRAVISION help WE OS COS GARCIA Thank you for choosing HYDRAVISIONI Eo TN LE TN Figure 3 26 The Completing the ATI HydraVision Setup Wizard dialog 23 Accept the default settings nothing selected and click the Finish button to exit the Wizard 24 In order to familiarize yourself with your new desktop use the Start gt Programs gt Accessories gt WordPad command to invoke the WordPad application Figure 3 27 Ed Document WordPad File Edit view Insert Format Help Dell ak al slae BI For Help press F1 Figure 3 27 The WordPad application 25 Observe the portion of the titlebar in the upper right hand corner of this window To the right are the three standard Minimize Maximize Restore Down and Close buttons To the left of these are two new buttons a Clicking the left most of these two new buttons accesses a HydraVision Settings dialog that allows you to customize the HydraVision settings associated with this application b Clicking the right most of these two new buttons maximizes this window Assuming you selected the Maximize windows to the full desktop option in point 18 you will observe that the WordPad editor no
25. eeseeeeeeeeeeaeeeseeesesaeseeeeeeseaeeeseeeneas 19 Chapter 4 Gaining Access to the MaxPac Internals 1 eeeeeeeeeeeeeee eee eee eene nennen nenne nnn nnn nnn nnn 35 HF OCUGUOMN wh Prem 36 pisieligzemilors uM vp 36 Removing the Retaining Bezel Display ASSEMDIY ccccccsssseecccceeseeceeecceuseeeecsaeaueeeeecsuaseceesesuaeeeeeeessaages 36 Removirig the Ther Chassis sssr er atesa it ent voie ceca t old cased cain re eb dest Cou dat ko dei eMe codi trc Feria io eae pee oils 37 Accessing the Inner GTIassis isuouiscntedeati tile to Dat urbutes ins me peiexup tenes situe pet eiu Literie diet Gu Biden calealutebotcxtiobpttagten 37 Exploded Mechanical Diagrams of the Inner Chassis cccccccccccceeeeseeeeeeeeseeeeeeeessaeeeeeeeseseeseeeeseseeeeeeeeeesaeges 39 Chapter 5 Module Replacement and Upgrade Procedures eeeeceeeeeseeeeee esee nennen nnn nnn nana 40 giigereld ei o Mete 41 Rogurca TOOS m eas 41 gizis iu Bere 41 KISMO a acce REP MES 41 Video Multiplexer DistribUllobi Gal teet Qro Fette cute e RAA eite qne duae nto ta eate ini en ae o en Recte 42 AOR Or eM MEM X E 44 ue Ke t M RR 45 user oar d ASSOIIDIEst asia ameter aur tere net bred r eR Pes eno us aep n Lodo ote ueber Lir 46 Optical DIVEL CD DVD PC EL E E OAE ELERTE OE ATT 48 Hard Drive
26. eo Horizontal an nView allows you to connect separate displays to a single graphics card y Troubleshooting Temperature Settings Refresh Rate Overrides Change Resolutions Desktop Management Screen Menus Display nView Display 1 Analog Display First v Make this the primary display Disable auto panning on secondary device viewport Jack Detect displays Device settings gt gt OK Cancel Apply Figure 3 11 The NVIDIA Quadro FX 1100 Properties dialog 16 You can also swap the relative positions of the two displays by clicking on one of the 1 and 2 images and then clicking the checkbox associated with the Make this the primary display legend When you are ready click the Apply button to accept any changes and keep this dialog on the screen or click the OK button to accept these changes and dismiss the dialog MaxPac M Class User Operation and Maintenance Guide 25 Example Setup Using an ATI FireGL X2 256t Graphics Subsystem 1 Adda second display device as discussed in the Before You Start section above and then 4 power up your MaxPac system Observe that the initial BIOS boot up displays appear on both screens this is because at this stage the two display ports are simply copies of each other Observe that the new display device becomes the master That is your Windows Desktop appears only on this display This is because by default the ATI card driver regard
27. ernals and or performing module upgrade procedures you are b quickly going to end up with a lot of screws and other small items In order to keep track of things and to prevent misplacing any parts it is strongly recommended to have a plastic container divided into small compartments Required Tools To gain access to the MaxPac internals you will need a pair of 1 small tip and 2 regular tip Phillips screwdrivers Ge Note It is extremely important that you use only high quality tools so as to avoid any slippage and stripping of screw heads and threads Note It is highly recommended that you use magnetized screwdrivers so as to prevent screws from b dropping inside the case and or aiding in retrieving them if they do drop inside the case If your screwdriver isn t already magnetized you can make it so by repeatedly stroking the blade with a permanent magnet Removing the Retaining Bezel Display Assembly 1 Laythe system flat on its back then remove the four Z2 screws from the corners of the retaining bezel Figures 4 1 and 4 2 and save them in a secure location Figure 4 1 Figure 4 2 2 Take hold of the retaining bezel on either side Figure 4 3 gently lift it up Figure 4 4 and place it to one side QD Note The retaining bezel is a high quality powder coated unit so it is important to put it in a secure location where it won t get banged scratched or stood on MaxPac M Class User Operation and Maintenance
28. f your system contains a removable hard drive and you are experiencing problems with this drive then the problem may be in the drive itself or in its associated mounting board connector that is attached to the main optical hard drive assembly Thus before commencing the procedures in this section you should determine the problem s origination under the direction of MaxVision support Based on these evaluations MaxVision support may send you a replacement removable hard drive and or a replacement mounting board connector The remainder of the discussions in this section assume that you have been instructed to replace the removable hard drive s mounting board connector Remove the optical hard drive assembly as described at the beginning of the Optical Drive CD DVD section earlier in this chapter In order to gain easy access to the removable hard drive s mounting board connector it is strongly recommended that you first remove the optical drive The optical drive is attached to the 54 MaxPac M Class User Operation and Maintenance Guide rest of the assembly by means of four 1 screws two on each side of the assembly Remove these screws figure 5 43 remove the optical drive from the rest of the assembly Figure 5 44 and store it in a safe place r A 44 07 4 eee eet Figure 5 43 mM Figure 5 44 4 Remove the four 1 screws attaching the hard drive s mounting board connector to the main assembly Figure 5
29. he mouse into one of the USB ports located just above the two PS2 ports 10 Plug the power cord into the main power input port which is located on the left hand side of the system Figure 1 14 then plug the other end of the cable into a suitable power outlet MaxPac M Class User Operation and Maintenance Guide Figure 1 11 Figure 1 13 Figure 1 14 Powering Up Your MaxPac Press and release the main power switch located just above the main power input port as shown in Figure 1 14 After a few seconds you should observe the initial BIOS boot up sequence which typically includes the following information Motherboard type BIOS version Memory size and frequency Disk configuration Processor type and frequency o If you do not see this sequence visit the troubleshooting guide in Appendix C of this manual MaxPac M Class User Operation and Maintenance Guide Logging On for the First Time Following the initial BIOS boot up sequence you will be presented with the Windows XP Professional Startup screen Figure 1 15 1 EM Windows Professional Figure 1 15 The Windows XP Professional Startup screen 2 After a few seconds and assuming this is the first time you have powered up your MacPac system you will be presented with the Windows XP Professional Setup Wizard dialog Note Depending on your particular configuration and image this and subsequent dialogs may be of a traditi
30. he product s to MaxVision please back up your data from the hard disk drive s or any other storage device s in the product s Next Business Day Delivery On site Service for Parts For contracts with next business day parts delivery on site clauses in order to ensure receipt of parts by the next business day the problem must be resolved between the customer and MaxVision s technical support department before noon Central time if parts are available For calls resolved after noon Central time the receipt of parts by the customer may take one additional business day
31. host application to create periodic backup images This greatly facilitates your ability to return the system to a known good state should any problems arise such as a virus attack or a hard drive failure at some stage in the future Note If you do re load an image containing the OS that you have created yourself following your original activation and registration of the OS you will NOT be required to re activate and re register the OS so long as you are restoring the image to the original machine However you will be required to re activate and re register the OS if you re load the image onto a different machine The Ghost Backup and Recovery User Guide Step by step instructions on using Ghost are detailed in the MaxVision Ghost Backup and Recovery User Guide supplied in the documentation pack accompanying your system 64 MaxPac M Class User Operation and Maintenance Guide THIS PAGE LEFT INTENTIONALLY BLANK MaxPac M Class User Operation and Maintenance Guide 65 Appendix B Regular System Maintenance Cleaning Interior Dust You should periodically check your system for the presence of interior dust and clean the enclosure as required The frequency of such checks will be strongly dependent on your situation Perhaps not surprisingly systems deployed in a desert environment for example will typically require such cleaning more often than systems located in less rigorous settings In order to clean the interior you should
32. ible in the main portion of the assembly 52 2 MaxPac M Class User Operation and Maintenance Guide Figure 5 40 s Figure 5 41 Present the replacement optical drive supplied by MaxVision support to the drive assembly and perform the steps described above in reverse order a b Attach the optical drive to the drive assembly Figure 5 40 Attach the entire optical hard drive assembly to the base of the inner chassis using the three 2 retaining screws Figure 5 37 Attach the hard drive power cable Figure 5 36 followed by the hard drive data cable Figure 5 35 If your system has two hard drives attach both sets of cables Attach the optical drive s audio cable Figure 5 34 Attach the optical drive s power cable Figure 5 33 Attach the main IDE optical drive cable Figure 5 32 Replace the two 1 screws attaching the optical hard drive assembly to the side of the inner chassis Figure 5 25 Replace any PCI and or AGP cards as discussed in the appropriate sections earlier in this chapter Hard Drive Internal 1 If your system contains only a single internal hard drive then determining which drive has failed should not require an inordinate amount of effort If your system contains two internal hard drives however then before commencing the procedures in this section you should first determine exactly which drive has failed under the direction of MaxVision support Remove the optical hard drive
33. ig number 1 and 2 characters will appear for a few seconds on the appropriate screens You can also set the screen resolution and color quality at this point as we previously selected the Span multi display mode the same values are applied to both displays Note however that this is the point where the system typically remembers that the original resolution was 1280 x 1024 see also the discussions associated with point 5 above 10 Click the Next button and observe the Desktop Manager dialog appear Figure 3 8 x Desktop Manager You can choose to enable the nView Desktop Manager T lt The n iew Desktop Manager makes your multi display setup even more usable with these features e Window repositioning e Dialog box repositioning e Window transparency And more Would you like to enable the niew Desktop Manager C No finish setup now lt Back Cancel Figure 3 8 The Desktop Manager dialog 11 Ensure that the Yes option is selected with regards to the question Would you like to enable the nView Desktop Manager 12 Click the Next button and observe the nView Desktop Manager dialog appear Figure 3 9 MaxPac M Class User Operation and Maintenance Guide 23 E n iew Desktop Manager 3 x User Interface Effects Zoom Hot Keps Mouse Tools Desktop Management Profile Windows Applications Desktops view TL ii amp HVIDIA Iv Enable
34. igure 5 52 Replace the PSU s safety cover plate Figure 5 51 and then replace the screws attaching the safety cover plate to the top of the PSU Figure 5 50 Replace the screws attaching the safety cover plate to the side of the inner chassis Figures 5 49 and 5 48 and the base of the inner chassis Figures 5 47 and 5 46 Replace the optical hard drive assembly as discussed in the appropriate section earlier in this chapter Replace the PCI AGP riser assembly as discussed in the appropriate section earlier in this chapter Replace any PCI and or AGP cards as discussed in the appropriate sections earlier in this chapter Cooling Fans Main System 1 Observe that the system s two main cooling fans are wired together to form a single assembly Trace the power cable from the cooling fans back to the in line connector linking these fans to the motherboard cutting any plastic ties on the way and unplug this connector Figure 5 67 Remove the eight 2 screws attaching the fans to the inner chassis Figure 5 68 Lift the fan assembly out of the inner chassis Figure 5 69 and store it in a safe place Figure 5 67 MaxPac M Class User Operation and Maintenance Guide 61 Q4 ow m S i te A E Figure 5 68 Figure 5 69 4 Present the replacement fan assembly supplied by MaxVision support to the inner chassis and perform the steps described above in reverse order a Attach the fan assembly to the inner chas
35. ision Video Multiplexer Distribution Card 1 If you have a MaxPac8040M MR based system with the graphics integrated onto the motherboard then remove the two 2 screws securing the video bridge card to the outside of the inner chassis Figure 5 3 Figure 5 3 Figure 5 4 3 Use a 3 16 5mm hex nut driver to remove the four hex nuts associated with the two video connectors Figure 5 5 This task may also be performed with needle nosed pliers MaxPac M Class User Operation and Maintenance Guide 43 4 Gently pull the video multiplexer distribution card a little way out of the case so as to gain better access to the various connectors If you have a MaxPac8050M MR based system then unplug the internal video input connector Figure 5 6 Note This step is not required in the case of a MaxPac8040M MR based system in which the video input is supplied via the video bridge card discussed in steps 1 and 2 All of the remaining steps in this section are common to both 8040M MR and 8050M MR based systems Figure 5 5 Figure 5 6 5 Unplug the speaker output connector Figure 5 7 followed by the power connector Figure 5 8 followed by the CD DVD input connector Figure 5 9 Then remove the card from the system Figure 5 10 and store it in a safe place Figure 5 9 Figure 5 10 44 6 MaxPac M Class User Operation and Maintenance Guide Present the replacement card supplied by MaxVision support to the sy
36. item Inspect the Shipment MaxPac systems are packaged to withstand the roughest of treatment during shipping Any boxes foam core padding and anti static bags should be stored safely away in case you need to ship the system for any reason in the future Inspect the box the system arrived in If there is any unusual damage to the box make note of the damage on the delivery form and contact MaxVision support see Appendix D for more details MaxPac M Class User Operation and Maintenance Guide Unpacking the System A Standalone MacPac M Class System A standalone MaxPac M Class system weighs approximately 28 Ibs including the packaging If Gp you are unable to lift this weight safely you should obtain assistance in unpacking and moving the system 1 Place the cardboard packing box containing the MaxPac system on a table or on the floor 2 Clear an area on a desk or table on which to place the MaxPac system 3 Carefully cut the tape on top of the outer cardboard packing box and open the box Figure 1 1 Figure 1 1 Open the outer packing box 4 Carefully cut the tape on the inner cardboard packing box and open the box Figure 1 2 Figure 1 2 Open the inner packing box 9 MaxPac M Class User Operation and Maintenance Guide Remove the yellow envelope which contains system documentation and CDs and set it to one side Remove the foam packing protecting the top of the system Have two people one on each
37. lass User Operation and Maintenance Guide THIS PAGE LEFT INTENTIONALLY BLANK MaxPac M Class User Operation and Maintenance Guide iii Contents Legal and Related Information Warranties ano bIsbllilles tL eese etu s Ub he estia meu ecd tieu atten s UM be Oa i E70 611 9 Pr Hr ENAA i lel E HEN i FROGUIATORY IAD DI OVA Soraa aE EEA E EE LR A A E T i Waning c a AT S E E S E S i Chapter 1 Quick Start SetuP ec ea a a a a aa era Oa Ea Ea Aaa nena 1 Documentation CONVENTIONS 23 3 aie n eE ads ET A E eae ea ul lS 2 Mepecthe YS MIDIMG IA an ER Eo Ai ETETA a R ETa Ee EEEa EE TE 2 alerte diuo ME VS IR E REEL 3 Selting Up Yol WAX PAG ssa aint acces a ertet st tere m doti metido inen metof Ades dee eerte boi iid ee iss RED dd 6 Powermo WV OU Wax PAC secs Mm 8 Registering Activating YOUN OS ore Acces La tie eect a a a a a usi ten Gta Le aset e ai 10 Dosana DONIS mare M 11 Chapter 2 The MaxPac Family Overview and Detailed Specifications 13 OVON W P ERAT REPE 14 Detailed Specifications teer HP r 15 Chapter 3 Setting Up the Software Devices Network eeeeeeeeeeee ee eeeeeeee nennen nennen nnn nnn nnn nnt 17 Siculo M PEE 18 oye 11118 fal lesa X 1 6 Ox mem cS 18 Seting Uo Me NGIWONK S TEE 18 Adding and Configuring a Second Display ccccccccecceeeeeeeeeesaeeeeeeeseseeeeeeee
38. lay as being the secondary display device Note This differs from card to card for example see also the discussions on the ATI card later in this chapter 4 Click the Next button and observe the first Display Settings dialog appear Figure 3 5 N IDIA n iew Setup Wizard ExI Display Settings Take a moment to look over these settings to make sure you re satisfied gt NVIDIA Quadro FX 1100 Multi display mode Dualview Display 1 CRT Display 2 CRT Resolution Resolution 1024 x 768 pixels 1024 x 768 pixels Color quality Color quality 32 bit 32 bit i Make sure to preview these settings before continuing lt Back Next gt Cancel Figure 3 5 The first Display Settings dialog MaxPac M Class User Operation and Maintenance Guide 21 5 Observe that even though the default system configuration has been set to a resolution of 1200 x 1024 both screens appear to have been bumped down to a resolution of 1024 x 768 Don t worry about this not the least that there s nothing you can do at this point anyway 6 Click the Next button and observe the Multi display Mode dialog appear Figure 3 6 N IDIA n iew Setup Wizard ES xi Multi display Mode Multi display modes define how your two displays work together Select a multi display mode Single display mode Native multi display mode E ach display has its own resolution color depth and refresh rate Displays are c
39. lease buttons gently pull the front cover away from the main system Figure 1 8 Place the front cover face down on the desktop and insert your thumb and index finger into the two holes located toward the center of the inside cover Figure 1 9 Gently pull the inside front cover up and away from the rest of the cover to reveal the keyboard mouse power cable and DVI to VGA connector Figure 1 10 Note The keyboard is located between two foam inserts mounted on either side of the inside front cover When you come to re package your system you must ensure that the keyboard is securely held by these inserts so as to prevent it from sliding around and being damaged MaxPac M Class User Operation and Maintenance Guide 7 Note The DVI to VGA connector may be required when adding a second display device as discussed in Chapter 3 Figure 1 7 Figure 1 8 Figure 1 9 Figure 1 10 7 Remove the keyboard mouse and power cable from the front cover and place them on the table next to the system Figure 1 11 Set the cover and inside cover in a safe place 8 Plug the keyboard into the PS2 connector in the lower right hand corner of the main interface panel which is on the right hand side of the system Figure 1 12 9 The mouse may be plugged into the PS2 connector located next to the keyboard connector as shown in Figure 1 13 Alternatively you may remove the green USB to PS2 connector from the end of the mouse cable and then plug t
40. memory Integrated 1Gbit Ethernet Firewire and USB2 0 Two SATA HD support up to 500GB Option for Removable SATA hard drive MaxPac8050MR CD RW DVD R drive or a CD RW DVD RW drive see note MaxPac8040M Two PCI slots with integrated video MaxPac8050M One 8X AGP slot and one PCI slot Box in Box shock isolation briefcase 18 7 x 13 7 x 6 0 excluding feet and handle Approximately 28 pounds Note R Read only RW Read Write There are multiple formats for DVD media The general category encompassing DVD R and DVD RW was developed for business and consumer applications By comparison DVD R and DVD RW refers to an alternative format that is ideal for real time video and random data The use of indicates a drive that is suitable for both types of media 16 MaxPac M Class User Operation and Maintenance Guide THIS PAGE LEFT INTENTIONALLY BLANK MaxPac M Class User Operation and Maintenance Chapter 3 Setting Up the Software Devices Network Gui de 18 MaxPac M Class User Operation and Maintenance Guide Setting Up the Network In the majority of environments it is sufficient to use the Windows XP defaults for the network Simply connect the network cable Figure 3 1 and the system should auto detect the presence of the network and the data communications light next to the network cable connector should start to flash The easiest way to test your network connection is to invoke your web browser and
41. more details Copyright The materials in this document are the copyrighted works of MaxVision Corporation copyright 2004 All rights reserved Email sales maxvision com for permission to duplicate and otherwise re use Trademarks MaxVision and MaxPac are registered trademarks and MaxPro and TeraPac are trademarks of MaxVision Corporation Microsoft and Windows are registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks and Xeon is a registered trademark of Intel Corporation Other trademarks and registered trademarks are the property of their respective owners Regulatory Approvals EN60950 EN55024 EN55022 FCC Part 15 EN61000 3 2 amp EN61000 3 3 Warnings Changes or modifications to this device that are not approved by the party responsible for compliance could void the user s authority to operate the equipment To reduce the risk of electrical shock do not attempt to open the device unless instructed to do so Do not use any tool for purposes other than instructed A Lithium lon battery is included with the system motherboard This battery is used for the Real Time Clock RTC circuit The expected lifetime of the battery is approximately 5 years There is a danger of explosion if this battery is incorrectly replaced Replace only with the same or equivalent type recommended by the motherboard manufacturer Dispose of used batteries according to the manufacturer s instructions MaxPac M C
42. move the two 1 screws attaching the optical hard drive assembly to the side of the inner chassis Figure 5 25 s H Figure 5 25 Figure 5 26 MaxPac8040MR or MaxPac8050MR Removable Drive QO Remove the only visible 1 screw attaching the optical hard drive assembly to the side of the inner chassis Figure 5 26 a Remove the knurled screw holding the removable drive in place Figure 5 27 Q Gentle pull the drive until it disengages from its backplane card connector Figure 5 28 and then remove the drive in its entirety Figure 5 29 Q Once the removable drive has been stored in a safe location remove the remaining 1 screw attaching the optical hard drive assembly to the side of the inner chassis Figure 5 30 MaxPac M Class User Operation and Maintenance Guide 49 Figure 5 27 Figure 5 28 Figure 5 29 Figure 5 30 The illustrations in the remainder of this section reflect an optical hard drive assembly with a removable drive but the process is identical for systems with fixed drives Re orient yourself such that you have good visibility and access to the read of the optical hard drive assembly Figure 5 31 then unplug the main IDE optical drive cable by gently pulling it horizontally away from the drive Figure 5 32 Note that the floating cable visible in Figure 5 31 is the power cable associated with the previously removed AGP card Tula 3 w 83 Ae 85 iia amt Bae ave now GADNA o
43. n an advanced full impact shock isolation system with integrated storage for a full size keyboard mouse and cables providing a level of rugged computing power never before seen in COTS technology MaxPac P Class MaxPac P Class systems are designed for high performance military and secure data applications requiring the latest Pentium 4 technology with removable SCSI Hard Drives Single or dual 17 LCD monitors can fit into a single aluminum shock mounted brief case A full range of AGP graphics options include all offerings from nVidia ATI and Matrox MaxPac X Class MaxPac X Class systems featuring up to three 19 LCD displays and five hard drives are designed for use as extreme performance dual processor workstations and servers X Class machines are the most rugged most powerful portable workstations on the planet All models feature the option of an integrated uninterruptible power system UPS including internal batteries which allow the system to operate without external power for five or more minutes This UPS capability ensures continued operation in the presence of dirty power and brown out conditions MaxPac M Class User Operation and Maintenance Guide 15 Detailed MaxPac M Class Specifications Processor Display Memory Network etc Hard drives Optical Drive Expansion slots Enclosure Size Weight Pentium 4 800 MHz FSB 17 LCD Display with Projector Port Up to 4GB of DDR
44. nual Disk drive manual o Installation and reference manual if your MacPac is an M Class machine with internal drives o Removable drive enclosure user s guide and reference manual if your MaxPac is an MR Class or MRX Class machine with a removable drive Recovery CD see also Appendix A MaxPac M Class User Operation and Maintenance Guide Setting Up Your MaxPac Location Your MaxPac M Class system needs to be positioned in a location with the capacity to safely support at least 28 Ibs The unit should be unobstructed so as to permit the free flow of cooling air through the intake fans at the sides of the unit and exhaust air from the vents at the front of the unit Power Requirements MaxPac M Class power supplies are auto sensing 100 to 240 VAC 50 to 60Hz units Ensure that the supplied power is sufficient stable and without spikes or surges for operation of your MaxPac and other required equipment Accessing and Connecting the Keyboard Mouse etc 1 2 Stand the MaxPac system upright on the table Place one hand under the system and the other hand on top of the system Figure 1 5 Press down lightly with the hand on top of the system while gently pulling the bottom of the system forward with your other hand Figure 1 6 Figure 1 5 Figure 1 6 Place your hands either side of the system and press the front cover release buttons shown just under the index finger in Figure 1 7 While continuing to press the re
45. ombined to create one virtual display Y our desktop spans both displays Both displays show the same information Back Cancel Figure 3 6 The Multi display Mode dialog 7 Select the mode you require The most popular mode is Span in which the two displays are combined to form a single virtual canvas and your desktop spans both displays We shall assume this mode is selected for the remainder of the discussions in this section 8 Click the Next button and observe the second Display Settings dialog appear Figure 3 7 N IDIA n iew Setup Wizard EE xl Display Settings Select an arrangement option for your displays and adjust their appearance Select a display arrangement r Adjust display appearance CRT CRT j gt d 2 Screen resolution 1280 x 1024 pixels O js uu a w E Color quality 32 bit v Locate Display Preview lt Back Cancel Figure 3 7 The second Display Settings dialog 9 This is where you get to determine your display arrangement that is to select which display device will be regarded as number 1 and which will be considered to be number 2 it s easier to 22 MaxPac M Class User Operation and Maintenance Guide do it this way than to physically swap the positions of the displays on your desk If you aren t sure which physical display currently corresponds to which number simply click the Locate Display button and b
46. on 1 Observe that the two fans are wired together to form a single assembly Trace the power cable from the PSU s cooling fans back to the connector on the motherboard Figure 5 52 and unplug this cable Figure 5 53 Figure 5 52 Figure 5 53 2 MaxPac M Class User Operation and Maintenance Guide 57 Remove the eight 2 screws attaching the PSU s cooling fans to the inner chassis Figure 5 54 and then lift the fan pair assembly out of the inner chassis Figure 5 55 and store it in a safe place Figure 5 54 Figure 5 55 If replacing the PSU s cooling fans was your only task then present the replacement fan assembly supplied by MaxVision support to the inner chassis and perform the steps described above in reverse order a Insert the fan assembly into the inner chassis Figure 5 55 b Attach the fan assembly to the inner chassis Figure 5 54 c Connect the fan assembly s power cable to the motherboard Figure 5 52 d Replace the PSU s safety cover plate Figure 5 51 and then replace the screws attaching the safety cover plate to the top of the PSU Figure 5 50 e Replace the screws attaching the safety cover plate to the side of the inner chassis Figures 5 49 and 5 48 and the base of the inner chassis Figures 5 47 and 5 46 f Replace the optical hard drive assembly as discussed in the appropriate section earlier in this chapter g Replace any PCI and or AGP cards as discussed in the appropriate
47. onal type and color gray or they may be blue and reflect a slightly more modern style However the overall sequence is relatively common to both types Follow the on screen instructions provided by the setup wizard These will include Accepting the license agreement Confirming or modifying the region and or language settings Entering your company name and organization name Entering the product key that is the OS license number This license number will be found on the OS license sticker attached to your machine Depending on whether or not your system is configured with a removable hard drive this sticker will either be located on the side of the machine near the main power input port or on the base of the machine Entering the name you wish to be associated with this system Assuming that you intend to connect your system to a network this is the name that will appear on the network and thus it must be unique to your network you may wish to obtain this name from your network administrator Entering a password for the system and confirming it Specifying the date and time zone settings associated with your system s location Specifying your network settings it is strongly recommended that you select the default Typical option otherwise you should leave this step to your network administrator 10 MaxPac M Class User Operation and Maintenance Guide e Entering the names of your workgroup and computer network domains ask
48. rb tool for operating system OS deployment software distribution back up and disaster recovery In particular this utility allows you to make reliable backups of your system drives including applications and critical data There are two primary scenarios that need be considered as follows Restoring the MaxVision supplied Image This is the worst case scenario It assumes that your system has undergone some catastrophic failure such that under the direction of MaxVision support you are going to replace your primary hard drive and or restore the original MaxVision supplied image In this case you will lose any applications and data that you have installed loaded or created on your main C drive partition Note If you do re load the original MaxVision supplied image you will also have to re run the initialization procedures including re activating re registering your OS license as described earlier in this manual Creating and or Restoring Your Own Image This scenario assumes that you have added new applications loaded or created new datasets and generally configured and customized your MaxVision system the way you like it At this stage before you deploy the system it is strongly recommended that you use the Ghost application to create an image of the system as discussed later in this guide Similarly as you add additional applications or generate additional datasets it is strongly recommended that you use the G
49. rive assembly out of the inner chassis Figure 5 38 MaxPac M Class User Operation and Maintenance Guide 51 Screws Figure 5 37 Figure 5 38 Note In the case of some optical hard drive assemblies you are obliged to fully remove the three retaining screws discussed above in order to extricate the assembly By comparison the assemblies in some systems have pear shaped attachment holes as shown in Figure 5 39 In this case you may theoretically simply loosen the three screws and then slide the assembly back and pull it out In practice however MaxVision strongly recommends that you completely remove the three screws and then lift the assembly straight out BBE a Mounting hole in b Screw with assembly c Screw with assembly here base a mounted position M removable position Figure 5 39 Some optical hard drive assemblies have pear shaped mounting holes Replacing the Optical Drive 1 The optical drive is attached to the rest of the assembly by means of four 1 screws two on each side of the assembly Remove these screws figure 5 40 remove the optical drive from the rest of the assembly Figure 5 41 and store it in a safe place Note Once again remember that these illustrations reflect a system with a removable hard drive which is why the main drive assembly is empty when the optical drive has been removed as shown in Figure 5 41 In the case of a system featuring one or two hard drives these would be vis
50. rvice center Any replacement parts products shall be new or refurbished Any repaired or replaced product will not extend the original warranty term of the product Additionally this warranty period will not be extended as a result of the purchase of any additional parts products from MaxVision Corporation Contacting Technical Support and RMA Numbers During the warranty period MaxVision will provide technical support for hardware diagnosis via email maxvision support maxvision com or the technical support and customer service hotline 800 533 5805 If MaxVision s technical support determines that the product is defective MaxVision will issue a Return Material Authorization RMA number to the customer The customer is required to ship the product referencing the RMA number on the outside of the original or equivalent packaging with a copy of MaxVision s invoice enclosed The return shipment must be sent insured and prepaid to MaxVision Corporation 495 Production Avenue Madison AL 35758 USA MaxVision will ship the repaired or replaced product to the customer with freight prepaid if the customer s address is within United Stated of America excluding Alaska Hawaii Puerto Rico and U S possessions Shipments to other locations will be shipped at the customers expense MaxVision must receive notice of all events before the warranty period expires NOTE MaxVision will not be responsible for data on the hard disk drive Before you ship t
51. s and then disconnect the flat panel display module as described in Chapter 4 2 Take the new flat panel display and connect the in line power cable to the corresponding connector in the inner chassis Then connect the data cable followed by the button board cable see Chapter 4 for more details 3 Use your 2 screwdriver to reattach the flat panel display insert the inner chassis back into the outer case and use your 2 screwdriver to reattach the retaining bezel see Chapter 4 for more details Memory 1 In the event that you begin to experience problems with the memory that is already resident in your MaxPac you must first determine which stick has failed under the direction of MaxVision support 42 MaxPac M Class User Operation and Maintenance Guide In order to replace this memory stick gently press down and out on the two white rabbit ears at either side of the stick which will cause it to pop out Figure 5 1 then remove the stick from the system Figure 5 2 Figure 5 1 Figure 5 2 2 Observe that the memory sticks are keyed such that they can only be inserted one way Take the new replacement memory stick sent to you by MaxVision support and gently press it down into the original slot on the motherboard Note Due to the fact that high end computer systems can experience a host of memory QD compatibility issues and problems you should only ever use replacement and or additional memory sticks supplied by MaxV
52. s its top connector which you have connected to the external display as being the primary display device and its bottom connector which is connected internally to the MaxPac s LCD screen as being the secondary display device Note This differs from card to card for example see also the discussions on the NVIDIA card earlier in this chapter Click right on your Windows Desktop select the Properties item from the ensuing pop up menu and then click on the Settings tab Observe that the primary display your new display device as discussed in the previous point is indicated as the blue square with the number 1 in it Figure 3 12 This is shown as being larger than the secondary display which has by default been set to a resolution of 800 x 600 We will address this situation later Display Properties Themes Desktop Screen Saver Appearance Settings Drag the monitor icons to match the physical arrangement of your monitors Display 1 Monitor on FireGL x2 FOL 8800 AGP 4x 8x m Color quality Highest 32 bit 4 Use thie dewite az the piman monitor i Extend my windows desktop onto this monitor Identify Troubleshoot Advanced Screen resolution Eses More 1280 by 1024 pixels coed e Figure 3 12 The Display Properties dialog In order to ensure that the system is really seeing your new display device click the Advanced button and check that a DualScreen
53. s on the riser assemble into the corresponding connectors on the motherboard b Secure the card to the mother board Figure 5 21 and 5 22 c Reload any PCI and or AGP cards as discussed in the previous two sections in this chapter 48 MaxPac M Class User Operation and Maintenance Guide Optical Drive CD DVD There are two main aspects to accessing and replacing the optical drive CD DVD The first involves removing the combined optical hard drive assembly from the system this step is common to any work performed on the optical drive and or the hard drives The second involves any work specific to the optical drive itself Removing the Optical Hard Drive Assembly 1 2 In the case of a MaxPac8050M MR based system you must first remove the AGP card as discussed earlier in this chapter If your system contains any full length PCI cards then you must remove these cards as discussed earlier in this chapter you can leave any 3 4 length cards or less in the system or remove them as you wish The next step involves removing the two 1 screws attaching the optical hard drive assembly to the side of the inner chassis However the actual process depends on whether you have a MaxPac8040M or MaxPac8050M system containing one or two fixed hard drives or whether you are working with a MaxPac8040MR or MaxPac8050MR system featuring a single removable hard drive as follows MaxPac8040M or MaxPac8050M Fixed Drive s Simply re
54. sections earlier in this chapter Note One common reason for a PSU to fail is the thermal stress caused by the cooling fans losing efficiency or stopping completely Thus if you are replacing the main PSU it is strongly recommended that you also replace its cooling fans at the same time Replacing the Entire PSU 1 2 Follow the instructions in the Gaining Access to the PSU and its Cooling Fans discussions presented at the beginning of this section If you are replacing the main PSU then as noted above it is strongly recommended that you replace its associated cooling fans at the same time The remainder of this subsection will assume that this is indeed the case so remove the fans as detailed in the first portion of the Replacing the PSU s Cooling Fans discussions above Identify the cables linking the PSU to the main motherboard supply Unplug the power connector from the motherboard Figure 5 56 and also cut any plastic ties linking these cables to the PSU Identify the cables linking PSU to the microprocessor on the main motherboard Unplug the microprocessor s power connector from the motherboard Figure 5 57 and also cut any plastic ties linking these cables to the PSU 58 5 T MaxPac M Class User Operation and Maintenance Guide Figure 5 56 Figure 5 57 Identify the cables linking PSU to the video multiplexer distribution board Unplug the power connector from the video multiplexer distribution bo
55. side lift the MaxPac system Keeping your back straight bending at the knees and using your legs as much as possible take the system which is wrapped in a protective plastic bag pink in the example photographs shown here out of the box and place it on the cleared area noted in point 2 above Remove the protective plastic bag from the system and place it back in the box along with the top foam inserts Check the packing slip and the contents of the documentation bag as discussed below A MacPac M Class System with Associated Pelican Case If you purchased your MaxPac M Class system with an associated Pelican case the MacPac will be delivered inside the Pelican case In this case the case MaxPac combination weighs approximately 50 Ibs including the packaging If you are unable to lift this weight safely you should obtain assistance in unpacking and moving the system ad 0 1 2 3 Place the cardboard packing box containing the Pelican case and MaxPac system on a table or on the floor Clear an area on a desk or table on which to place the MaxPac system Carefully cut the tape sealing the cardboard packing box and open the box Have two people one on each side lift the Pelican case Keeping your back straight bending at the knees and using your legs as much as possible take the Pelican case out of the box Note In order to raise or lower the handle on the Pelican case use your thumb to slide the release ca
56. sis Figure 5 68 b Reconnect the fan assembly s inline power connector Figure 5 67 Processor and Associated Cooling Fan The processor and associated cooling fan are extremely delicate It is easy to damage these units unless one has the appropriate tools and training For this reason you must return the MaxPac system to MaxVision for any form of maintenance or upgrading with regards to these units otherwise you may invalidate your warranty See Appendix D for more details about contacting MaxVision support and returning your MaxPac to MaxVision Motherboard Replacing the motherboard is non trivial It is easy to damage the motherboard unless one has the appropriate tools and training For this reason you must return the MaxPac system to MaxVision for any form of maintenance with regards to this unit otherwise you may invalidate your warranty See Appendix D for more details about contacting MaxVision support and returning your MaxPac to MaxVision 62 MaxPac M Class User Operation and Maintenance Guide THIS PAGE LEFT INTENTIONALLY BLANK MaxPac M Class User Operation and Maintenance Guide 63 Appendix A Creating and Using Backup Images Including Restoring Your OS Introduction Every MaxVision system comes equipped with a MaxVision Recovery CD or DVD In addition to an image of your operating system this disc also contains a copy of the Ghost application from Symantec Corporation www symantec com Ghost is a supe
57. so observe that it reflects a copy of your first screen s background but without the Display Properties dialog a status bar or any application icons You can see a graphical illustration of this mode by clicking the Advanced button and then selecting the DualScreen tab Figure 3 17 Default Monitor and FireGL X2 FGL 9800 AGP 4x 8x secondarie d Ed General Adapter Monitor Troubleshoot Color Management T Adjustment T Information ZT DualScreen fag Rotation coed w Figure 3 17 The DualScreen tab non clone mode 14 This is one of the simplest dual screen modes offered by the ATI card It allows you to drag applications and or dialog windows from one display to the other As an alternative if you were to click the Clone Mode checkbox then the two displays would simply be mirror images of each other Figure 3 18 As we shall see however when used in conjunction with the HydraVision application the ATI card can support much more sophisticated dual screen modes At this time ensure that the Clone Mode checkbox is NOT selected and then click the OK button to dismiss this dialog MaxPac M Class User Operation and Maintenance Guide DeFaulE Monitor and FireaL xz FL 9800 AGP Default Monitor and FireGL X2 FGL 9800 AGP 4x 8x Secor General Adapter fA Adjustment fag Information fag DualScreen Figure 3 18 The DualScreen tab clone mode 15 Invoke the
58. splay on the motherboard Several but not all MaxPacs model have the 7 segment POST power on self test display MaxPac models 8040 and 8050 do have the POST display Upon power up observe the POST display Normally it will power up with FF but quickly cycle through other numbers If the POST display is blank or following the FF value it does not cycle then the CPU is not executing properly In this case the motherboard CPU and or memory is suspect Of course this diagnosis assumes the power supply is working well enough to run the system fans e Ifthe system does not power up at all no fans etc then check the following O O Verify that the Soft Power switch cable is connected to the motherboard If the power supply has detected a fault it may have gone into a thermal shutdown The power supply will not power up in this case without being reset Since several issues can cause this shutdown you may wish to remove and re insert the AC power chord and then try to power up the system again Observe the system fans immediately after depressing the soft power button If the fans come on but the system shuts down completely within a few seconds then the power supply is detecting a fault or it is bad Please note that it is normal for the CPU fan to vary its RPM speed during the power up and boot sequence This changing of RPM speeds is under the direction of the motherboard BIOS settings and can vary depending on these settings
59. ss otherwise noted however the steps involved in accessing and replacing the riser card assembly are identical for both MaxPac8040M MR and MaxPac8050M MR based systems 1 In order to replace the riser card assembly you must first remove any AGP and or PCI cards as discussed in the previous two sections in this chapter MaxPac M Class User Operation and Maintenance Guide 47 2 Remove the 2 retention screw located to the left of the riser card assembly as indicated by the highlighted area in Figure 5 21 3 Remove the 2 retention screw located to the right of the riser card assembly Figure 5 22 To provide a point of reference in the case of the MaxPac8050M MR based system shown in Figure 5 22 this screw is located behind the AGP slot release tab Figure 5 21 4 Inthe case of the MaxPac8050M MR based system shown in Figure 5 23 grip the riser assembly to the left of the AGP connector and place your finger under the AGP slot release tab to the right By comparison in the case of a MaxPac8040M MR based system simply grip the riser assembly to the left and right of the upper PCI connector 5 Gently pull the riser assembly upwards until it disengages from the motherboard Figure 5 24 then store it in a safe place an Figure 5 24 Figure 5 23 6 Present the replacement riser assembly supplied by MaxVision support to the system and perform the steps described above in reverse order a Push the edge finger
60. stem and perform the steps described above in reverse order a Attach the CD DVD input connector Figure 5 9 b Attach the power connector Figure 5 8 C Attach the speaker connector Figure 5 7 d If you have a MaxPac8050M MR based system then attach the internal video connector Figure 5 6 e Secure the video multiplexer distribution card to the inner chassis by means of the four hex nuts two either side of each of the two video connectors Figure 5 5 f If you have a MaxPac8040M MR based system then gently attach the video bridge card to the outside of the inner chassis and secure it with the two 2 screws Figure 5 3 AGP Card Note Only MaxPac8050M MR based systems have an associated advanced graphics port AGP graphics subsystem These systems can also support a single PCI subsystem By comparison MaxPac8040M MR based systems come equipped with graphics down on the motherboard thereby enabling them to support two PCI subsystems ep 1 Remove the two 1 screws either side of the AGP cover plate Figure 5 11 then remove the cover plate and place it and the screws in a safe location Note Even though this plate isn t actually attached to the AGP subsystem it is necessary to remove it in order to give the card sufficient play to remove it Insert your 2 screwdriver through the hole in the inner chassis base plate and remove the 2 screw attached to the AGP retention bracket Figure 5 12 om
61. tab is available to you Figure 3 13 26 5 6 MaxPac M Class User Operation and Maintenance Guide Default Monitor and FireGL X2 FGL 9800 E a General Adapter Monitor Troubleshoot Color Management fag Adjustment T Information 4 DualScreen 49 Rotation es amr Figure 3 13 The DualScreen tab We will return to this dialog later but at this time dismiss this window and return to your Desktop In order to achieve true dual screen capability with your ATI card you will need to have ATI s HydraVision application installed on your system If MaxVision has prior knowledge as to the way in which you intend to use your MaxPac then the image loaded onto the system may already have this application loaded You can check to see if this is the case by looking to see if you have access to a suite of Start gt Programs gt ATI HydraVision commands If you do have the HydraVision application loaded you can see these commands then it is probable that your system has already been configured for dual screen support If not or if you wish to make any changes to the configuration proceed to point 10 Alternatively if the HydraVision application has not been loaded on your system proceed to point 7 Visit the ATI website at www ati com and go to the Downloads section Figure 3 13 Select the HydraVision application for the appropriate operating system and graphics card family Windows XP and FireG
62. tch to the right if looking toward the back of the case as shown in Figure 1 3 C ee TTE 5 Ws m mt Figure 1 3 Using the release catch to operate the Pelican case handle 4 6 MaxPac M Class User Operation and Maintenance Guide 5 Place the Pelican case flat on its back on table or on the floor open it and remove the yellow envelope which contains system documentation and CDs and set it on one side Figure 1 4 Figure 1 4 Unpack and open the Pelican case containing the MaxPac System Have two people one on each side lift the MaxPac system Keeping your back straight bending at the knees and using your legs as much as possible take the system out of the box and place it on the cleared area noted in point 2 above Check the packing slip and the contents of the documentation bag as discussed below Check the Packing List and Confirm Documentation Check the packing slip to ensure that everything is as you expect Pay particular attention to any special options you may have requested such as memory upgrades or specific graphics or sound subsystems 1 2 Check the contents of the yellow envelope containing the documentation associated with your system In addition to any user guides and manuals associated with any special upgrade options such as graphics cards you may have ordered a basic MacPac M Class documentation pack will include Q Q Q Windows XP license and CD ROM Motherboard ma
63. the checkbox associated with the Enable Application Memory item is selected This means that whenever you run an application the system will remember the way in which this particular application last used was positioned across the multiple display devices Click the Next button and observe the ensuing HydraFX Transparency Effects dialog Figure 3 24 32 MaxPac M Class User Operation and Maintenance Guide mo JATI HYDRAY ISION Setup Wizard E J Myth CE p Do you want HYDRAVISI Figure 3 24 The HydraFX Transparency Effects dialog 21 Accept the default settings nothing selected click the Next button and observe the ensuing HydraFX Window Effects dialog Figure 3 25 LATI HYDRA ISION Setup Wizard LANA Figure 3 25 The HydraFX Window Effects dialog 22 Accept the default settings nothing selected click the Next button and observe the ensuing Completing the ATI HydraVision Setup Wizard dialog Figure 3 26 MaxPac M Class User Operation and Maintenance Guide 33 x Completing the ATI HYDRAVISION Setup Wizard You have successfully completed the HYDRAVISION Wizard To save your settings and close this wizard click Finish HYDRAVISION offers many other features including mu Userdefinabehotkeys n I dist m Adjustable display effects e vam vmcme ED EE Per application display settings ERES 5 388 And much more You can access these extend
64. three options Activate over the internet Activate by phone or Remind me later then click the Next button and follow the on screen directions Shutting Down the System In order to shut down a MaxPac system gracefully you must perform the following steps 1 Close down any applications that are currently running am 2 Use the Start gt Shut Down command 3 Select one of the following options in the pull down menu e Restart Shutdown and restart the system e Shutdown Shutdown the system e Log Off Log off the current user session 4 Click the OK button Dos and Don ts 1 Always disconnect the external AC power source when removing or installing system components 2 In the case of extreme dust conditions some Military users have successfully applied an external filter tape over intakes in order to catch dirt 12 MaxPac M Class User Operation and Maintenance Guide THIS PAGE LEFT INTENTIONALLY BLANK MaxPac M Class User Operation and Maintenance Guide 13 Chapter 2 The MaxPac Family Overview and Detailed M Class Specifications 14 MaxPac M Class User Operation and Maintenance Guide Overview MaxPac M Class systems form part of a larger family of MaxPac offerings A brief introduction to this family is as follows MaxPac M Class MaxPac M Class systems are designed for use by power professionals OEM solutions providers and extreme enthusiasts Like all MaxPac systems M Class machines are presented i
65. tup MaxPac M Class User Operation and Maintenance Guide Documentation Conventions Icons Fonts The information icon is used to annotate important information The exclamation icon is used to annotate cautionary information Italics font is used for emphasis book titles commands and path and file names Bold may be used to emphasize text highlight menu items and denote the titles of dialog boxes Menu gt Command identifies the path used to select a menu command Courier font is used for program listings and for any text messages that the software displays on the screen Note describes important information warnings or unique commands Select means click the left mouse button on the indicated item Click left or just click means click the left mouse button on the indicated item Click middle means click the middle mouse button on the indicated item Click right means click the right mouse button on the indicated item Double click means click twice consecutively with the left mouse button Drag left or just drag means press and hold the left mouse button on the indicated item then move the cursor pointer to the destination and release the button Shift click left means press and hold the Shift key then click the left mouse button on the indicated item Ctrl click left means press and hold the Ctrl key then click the left mouse button on the indicated
66. ve contaminates on the gold fingers Remove the riser and clean the gold fingers with an eraser wipe off any eraser material and reinstall the riser assembly don t forget the screws Reinstall the AGP graphics card and try again If you have video but the system does not boot then your disk subsystem is suspect Verify that your disk is being seen by the motherboard or SCSI BIOS during the initial boot sequence Basic PATA disks are identified by the motherboard BIOS SATA disks can be configured as an individual disk or in a Raid 0 array of two disks Verify that the SATA controller sees the appropriate physical and logical drive s For SCSI the SCSI controller BIOS should scan the SCSI bus for the disk drive Verify that the disk is seen If not check the connections Assuming the disk is being seen but the OS will not boot then most likely your OS is corrupt in some way See your system administrator or contact MaxVision support for guidance In a worst case scenario you may need to restore your disk using Ghost under the direction of MaxVision support MaxPac M Class User Operation and Maintenance Guide 69 Appendix D Contacting MaxVision Support RMA and Serial Numbers Repairing Replacing Products Accessories MaxVision will repair or replace products accessories due to defects in material or workmanship or any failure of the hardware system to conform to written specifications Warranty repairs will be performed at MaxVision s se
67. vely you may need to replace the entire power supply Both procedures commence in the same way as discussed below Gaining Access to the PSU and its Cooling Fans 1 In the case of a MaxPac8050M MR based system you must first remove the AGP card as discussed earlier in this chapter If your system contains any full length PCI cards then you must remove these cards as discussed earlier in this chapter you can leave any 3 4 length cards or less in the system or remove them as you wish Remove the entire optical nard drive assembly as discussed earlier in this chapter Remove the two 1 screws attaching the PSU s safety cover plate to the bottom of the inner chassis Figures 5 46 and 5 47 and store them in a safe place Figure 5 46 Figure 5 47 Remove the two 1 screws above the PSU cooling fans on either side of the fans attaching the safety cover plate to the side of the inner chassis Figures 5 48 and 5 49 and store them in a safe place Remove the four 2 screws attaching the safety cover plate to the top of the PSU Figure 5 50 and then remove the safety cover plate Figure 5 51 and store it in a safe place 56 MaxPac M Class User Operation and Maintenance Guide Figure 5 50 Figure 5 51 Replacing the PSU s Cooling Fans Only follow the steps in this subsection if you wish to replace the PSU s cooling fans If you wish to replace the entire PSU excluding its cooling fans then proceed to the next subsecti
68. visit a website such as www maxvision com In the event of any problems or special requirements you should first consult your on site IT representative if the problems persist contact MaxVision support as discussed in Appendix D Figure 3 1 Connecting the network cable Setting Up the Audio Depending on the particular configuration you requested your system may be using the audio integrated on the motherboard or it may be equipped with a special audio card Irrespective of the configuration the audio on your system will have been custom pre configured to suite your particular requirements MaxPac systems are available with a variety of different audio cards depending on your unique application If you do have a special audio card you may consult the manual associated with this card this manual will be included in your documentation package as discussed in Chapter 1 or contact MaxVision support as discussed in appendix D for more information Setting Up the Graphics When you receive your MacPac M Class system you will find that the graphics subsystem has been pre installed with the following recommended characteristics e Resolution 1280 x 1024 Depending on the particular configuration you requested your system may be using the graphics integrated on the motherboard or it may be equipped with a special graphics subsystem card MaxPac M Class User Operation and Maintenance Guide 19 Irrespective of the configuration th
69. w spans both applications 26 Invoke two copies of an application such as WordPad and drag arrange them such that one instantiation appears on the primary display while the other instantiation is located on the 34 MaxPac M Class User Operation and Maintenance Guide secondary display Then invoke a dialog such as the File gt Open command from each instantiation in turn and observe that both dialog windows appear on only one of the displays This is due to the fact that we selected the Display all dialog boxes in display number 1 option in point 19 Changing the selected option will modify the actions of the dialog boxes accordingly MaxPac M Class User Operation and Maintenance Guide Chapter 4 Gaining Access to the MaxPac Internals 35 36 MaxPac M Class User Operation and Maintenance Guide Introduction The instructions in this chapter describe how to gain access to the MaxPac system internals in order to execute the Module Replacement and Upgrade Procedures presented in Chapter 5 MaxVision support In some cases performing unauthorized procedures or using components that Note Generally speaking you should only access the MaxPac internals under the direction of p have not been tested and approved by MaxVision may invalidate your warranty Note Power down your MaxPac system and then remove the power cable before performing any of GD the procedures discussed in this chapter Note When accessing the system int
70. y MaxVision may invalidate your warranty Note Power down your MaxPac system and then remove the power cable before performing any of the procedures discussed in this chapter Note When accessing the system internals and or performing module upgrade procedures you are quickly going to end up with a lot of screws and other small items In order to keep track of things and to prevent misplacing any parts it is strongly recommended to have a plastic container divided into small compartments available Required Tools Most of the module replacement and upgrade procedures discussed in this chapter can be performed using only a pair of 1 small tip and 2 regular tip Phillips screwdrivers In the case of the Video Multiplexer Distribution card you will also require a 3 16 5mm hex nut driver if you don t have one of these tools available then a pair of needle nosed pliers can be used to perform this procedure Note It is extremely important that you use only high quality tools so as to avoid any slippage and stripping of screw heads and threads Note It is highly recommended that you use magnetized screwdrivers so as to prevent screws from dropping inside the case and or aiding in retrieving them if they do drop inside the case If your screwdriver isn t already magnetized you can make it so by repeatedly stroking the blade with a permanent magnet Flat Panel Display Module 1 Remove the retaining bezel and inner chassi
71. you intend to use your MaxPac C Le then the image loaded onto the system may already have the graphics driver setup to use the additional display The following sections assume that this is not the case and that you will have to perform the setup yourself Example Setup Using an NVIDIA Quadro FX 1100 Graphics Subsystem 1 Adda second display device as discussed in the Before You Start section above and then power up your MaxPac system Observe that the initial BIOS boot up displays appear on both screens this is because at this stage the two display ports are simply copies of each other 20 MaxPac M Class User Operation and Maintenance Guide 2 Observe that the system in the form of the NVIDIA driver automatically detects the second display device and recognizing that this device port has not yet been configured automatically invokes the NVIDIA nView Setup Wizard Figure 3 4 N IDIA n iew Setup Wizard ES xl Welcome to the NVIDIA nView Multi display Setup Wizard This wizard will help you enable and customize your multi display setup To continue click Next j Cancel Figure 3 4 The NVIDIA nView Setup Wizard 3 Observe that this dialog appears on your original display device This is because this NVIDIA card driver regards its bottom connector which is connected internally to the MaxPac s LCD screen as being the primary display device and its top connector which you have connected to the external disp

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MaxPac ® M Class User Manual