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RocketStor 6422TS User Manual

1. ih 4X I we ILJ y IN OHV VY ci aS AJL x YL FAT i J F f IDIN t j iF N J Y J s TENZ ILL RA a RA LBA amp EAANAJWVLIAN UCLA ADDY BD am fo aI E ANZ LJ AY CELL Y 1E N 7J ABS Y J pan _ aff 2 Ee m ane _ _ R mansi an EE a _ HighPoint RocketRAID BIOS utility allows you to create manage and maintain your RAID arrays without the need to install HighPoint WebGUI application During boot up you will see a RocketRAID splash screen prompting you to press CTRL H to enter the BIOS The following keys will help you navigate through the menus find information and make adjustments to your RAID arrays tRALD 49d BIUS setting Utility v1 8 pyright c 2614 HighPoint Technologies Inc All rights reserved gt Press CTRL H to enter setup 4 Waiting adapter lt 1 8 gt to be ready _ Figure 6 RocketRAID Splash Screen Press CTRL H to enter BIOS S rray Controller Window p isk F10 Menu TAB Switch window Enter Select Figure 7 Default Screen upon entering BIOS 23 Table 1 Navigating the BIOS ALT lt highlighted key gt Selects Menu Item Ex System can be accessed with ALT S Make certain selections eg creating arrays Figure 8 Snapshot of menu bar Table 2 Menu Bar Key Exits the BIOS ALT X Displays disk Information Disk Initialize disks Add disks to spare po
2. 5 1 4 6G8WTONO WD WCC4EHYCFZXL the max free space on Maximum the selected disks DV Mode Disable Enable special cache ploice for DV sequential write applications MB Margin Adjust the larger marge will achive more stable performance but it will decrease the maximume write performance Disk Cache Policy Unchange HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved Array Type JBOD Just a Bunch of Disks RAID 0 Striping RAID 1 Mirroring RAID 5 Rotating Parity bit RAID 1 0 Striping of Mirrored Drives RAID 5 0 Striping of Distributed Parity RAID 6 Double Parity Bit 46 Each RAID level has its pros and cons based on the application you use it for Note Refer to RAID level Quick Reference Array Name the name that will be displayed in Logical Device Information Default RAID_ lt level gt _ lt array number gt Initialization Method Initialization of a disk sets all data bits to 0 essentially clearing all the data on the drive It is important to initialize disks since previous data physically stored on the drive may interfere with new data e Keep Old Data This option skips the initialization process and all data on each physical disk of the array will be untouched e Quick Init This option grants immediate access to the RAID array by skipping the initialization process but it wi
3. Event SHI Recover Logout Help Controller Information Model Name RocketRAID 4520 SAS Controller EFI Version v1 1 Vendor HighPoint Technologies Inc Extended Information IOP Model 88RC9580 9580B2 CPU Temperature 48 C Board Temperature 38 C Power 3 3V Voltage 3 26V Power 2 5V Voltage 2 50V Power 1 8V Voltage 1 81V Power 1 5V Voltage 1 53V Power 1 0V Voltage 1 02V SDRAM Size 512 M Battery Installed Not Installed Firmware Version v1 7 0 0 SAS Address 500193c011030000 Update Firmware Select the bif file to update Firmware This process may take some time Choose File no file selected Submit HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved The physical tab shows general and extended information about the controller you are using Information about the firmware BIOS and operating temperatures are all located here This information is useful for identifying what RAID controller model you have and to make sure you have the most updated version available 4 The physical tab contains the following information e Controller Information e Extended Information e Update Firmware e Physical Devices Information Controller Information e Model Name RocketRAID 4522 SAS Controller for RS6422AS e BIOS Version v1 12 as of 5 5 2015 e Vendor HighPoint Technologies Inc Extended Information Gives you additional information
4. Logout Help Controller Physical Devices Information Devices Le Device 1 1 Model er a Faia 68WTON0 WD Capacity Unplug Revision 80 00A80 Read Ahead Enabled Change Location 1 1 Write Cache Enabled Change Max Free 0 00 GB Status Legacy NCQ Enabled Change Serial Num WD WCC4ENSLV3U6 Identify LED ON OFF WDC WD60EFRX 68MYMN1 WD WX11D74RHV7A WDC WD30EFRX 6BEUZNO WD o pacity WMC4NODCFMUT 2 WDC WD40EFRX 68WTONO WD WCC4EHYCFZXL 4 00 TB Rescan Eg Device 1 2 Model Capacity 6 00 TB Device 13 Model 3 00 TB E Device 1 4 Model Capacity 4 00 TB HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved The following properties are part of the Physical Devices Information box under the physical tab Model Model number of the physical drive Capacity Total capacity of the physical drive Revision HDD device firmware revision number Read Ahead Enable Disable Disk read ahead Location Device location example 1 2 states controller 1 slot 2 Write Cache Enable Disable the disk write cache Max Free space on disk that is not configured in an array Status Normal disabled critical status of the disk NCQ Enable Disable Native Command Queuing Serial Number serial number of the physical disk Identify LED On Off toggle the IDENTIFY RED on the front panel Unplug Safely ejects selected disk Other methods of disk removal will trigger ala
5. WD WCC4EHYCF2ZXL 4 00 TB Add Spare To add spare disks Log in WebGUI Click Logical Click Spare Pool Check the box for the disk you want as a spare from Available Disks Click Add Spare wm A W N Ee Disks added to the spare pool will show under Spare Pool and can be removed by checking the disk checkbox from Spare Pool gt Click Remove Spare Physical drives marked as a spare will automatically be added to an array whenever there is a disk failure Having this feature minimizes the chances of a data loss by reducing the time an array is in critical status Obtaining Logical Device Information Logical device tab is the default page upon clicking the Logical tab of the WebGUI This page contains information about your RAID arrays and individual disks your system detects Logical Device Information Arrays you create and the properties associated with them will appear here Maintenance Once an array has been created you have the option maintain it Array Information Clicking on the maintenance button will show you the Array information box Different array statuses Normal critical disabled will have different maintenance options 90 Normal Status Logical Device Information Name Type Capacity BlockSize SectorSize OS Name Status i RAID_5_0 RAIDS 9 00 TB 64k 51268 HPT DISK 0_0 Normal Maintenance Array Information Location Model Unplug E 1 1 paj Pei 1 00 TB Max Free E 1 2 NDC WDS 3 00 TB 0 0
6. all the physical drives currently in array Click ORLM Select the physical drives you recorded earlier and the drives you want to add Click Submit oe Upon submission you will receive a prompt stating ORLM created successfully http localhost 7402 ORLM destination RAID 5 Array RAID_S_1 has been created successfully Disk 1 WDC WD2003FZ2EX 00274540 WD WMCSCODOLOMK 1 1 Disk 2 WDC WD2003FZEX 00Z45A0 WD WMCS5CODIRIUS 1 2 Disk 3 WDC WD60EFRX 68MYMN 1 WD WXL1D74RH86K 1 3 Disk 4 WDC WD2003FZEX 00Z45A0 WD WMC5CODOWZ56 1 4 OK The Logical Device Information will change status to migrating 94 Physical Device Information Controller 1 4520 WighPoint Technologies Inc Global View Physical gE ite Setting Recover Logout Help Create Array Logical Device Information Spare Pool Name Type Capacity BlockSize SectorSize OS Name Status Logical Device W RAID_5_0 RAIDS 4 00TB 64k 512B HPTDISK1_3 Migrating 0 Maintenance S Rescan Seeper mule RAID_5_1 RAIDS 6 00TB 64 Migrating 0 Maintenance L eS Device_1_6 Hard Disk 6 00 TB HPT DISK 1_0 Legacy E Device_1_7 Hard Disk 6 00 TB HPT DISK 1_1 Legacy eS Device_1_8 Hard Disk 6 00 TB HPT DISK 1_2 Legacy e Location which controller and port the drive is located in e Model model number of the drive connected e Capacity total capacity of the drive e Max Free total capacity that is not configured Rescan Clicking rescan will force driver
7. at www highpoint tech com For Windows Users 1 Obtain latest driver software for RocketRAID 4522 Controller from our website www highpoint tech com 2 Take note the location you downloaded the driver file to then open Windows Device Manager e Click Start Click Control Panel Click Hardware and Sound Under Devices and Printer Click Device Manager Note Alternatively you can search Device Manager in your start menu search bar 12 Search Setti ale S Results for device manager Settings device manager x i Device Manager lt Apps at View devices and printers Settings at Update device drivers 0 amp Files 3 Under Other Devices right click on RAID controller File Action View Help e m S om E Fas a Sl WIN 29TTMF1A687 p E Computer ga Disk drives Lr Display adapters tes Human Interface Devices cg IDE ATA ATAPI controllers Keyboards Mice and other pointing devices L Monitors a Network adapters lh Other devices Row F F F F F F F Update Driver Software Ports COM amp LPT Disable A Processors I Software devices lt Stora ge controllers Scan for hardware changes pM System devices Properties E a ei Universal Serial Bus Gerrcronr Uninstall 4 On the drop down menu click Update Driver Software 5 When prompted select Browse my computer for driver software 13 Update Driver Software RAID Controller Browse for driver s
8. following information tells you how to interpret LED activity seen on the enclosure and disk trays Present Active Failed Identify Disk Tray WHITE BLUE N A N A Enclosure LEDs WHITE N A N A Fans LEDs GREEN RED N A Temperature LEDs GREEN RED N A Present Indicates that the disk is present and available Active Indicates the disk is performing disk I O Failed Indicates disk failure Not available for RS6422AS enclosure Identify Identify LED is a setting that can be enabled in Physical gt devices This setting will bring up a RED LED for the drive that is enabled for easy identification Identify LEDs are not available on the RS6422AS enclosure oo os i i EA om LLuOd Wod 11 RocketRAID 4522 Key PORTI mini SAS SFF 8088 Connection Corresponds to channel 1 4 PORT2 mini SAS SFF 8088 Connection Corresponds to channel 5 8 BEEP Alarm Beeper I2C Connector Battery Backup Unit BBU Connector Section 2 Drivers This section covers the following topics e Installing drivers on your Operating System e Verifying driver installation e Loading drivers on a bootable array e Updating drivers e Uninstalling drivers Installing Drivers on an Existing Operating System Drivers provide a way for your operating system to communicate with your new hardware Updating to the latest drivers ensures your product has the latest performance stability and compatibility improvements Drivers are updated regularly
9. has been tested and found to comply with the following European directives e European Standard EN55022 1998 Class B e European Standard EN55024 1998 Table of Contents PEOGUCU OV GL VICIN a a E E E eee aint 6 EUC CODON S aa E ceneusecesececascxeeesuaes 6 Section 1 Hardware Installation ccceeeesssssssssssseeeeeeeeeeesssseeeeeeeeeooenssesseeeeeeenooensnsesseeees 8 Pee domo 9 G O 01k oi E E ee een 8 Preparing the HBA Host BUS ACapte cccccscccessesssssseeeseeeeeeesssseeeeeeeesesessssseeeeeeeeeeeseeaas 8 Connecting the HBA with the Enclosure ccccccssssseeeeeesseeeeeeeesssseeeeeeessseeeeeeeessseeeseesesas 9 LED CTV cee essazie sensi ch sect eatuecteieniu sect sn use itean e mci seas wasters s kool eeatantctecislantacleshisaaisenneaemcienieeat 11 SOCON L DIO S E ei 12 Installing Drivers on an Existing Operating System nessnennorrennnnrrrrnnnnrrrnnnnnrrnnnnnee 12 Checking your Driv r Verslo Dsc een ee 18 Loading the Drivers onto a Bootable Array ccccccsssssceeeeessseeeeeeesssseeeeeeesssseeeeeeesssseees 20 Update Ne IDTV CLS sassse ul eel itl lita ett 20 UAn EAE CC BIN GPS 55sec ancaceanaeanseanseansnancoonsnsasnananaaaharanendesysnensnanceanseansnaechensnercaceshaeansa 21 Section 3 Navigating RocketRAID 4522 BIOS Utility PC only ssssssunnnnnnnnnnnnnnnnnnnnnn 23 BY SMM A aeespne este ate rsenaeeninn aeaunneenaesaaacaeauanceaaecsnaceeaqnnacada aaaqseaqneseade ctaqeeeanneeaaecetaqeresnnee
10. have 4 TB the second 2 TB and the third drive 0 TB free capacity The free capacity on the first and second drive can be used to create a separate array You may also choose how much space each array will take You can use the remaining Space to create another array up to 4 arrays are supported Sector Size Default 512B Note For current operating systems this option is already implemented so changing it in the WebGUI is not necessary This option will set the sector size of your virtual drive and physical sector sizes on your physical disks will remain the same A sector is the smallest physical storage unit on a disk The default sector size is 512 B since it is the most common sector size in disks today 48 DV Mode This mode is specifically designed for video applications The default firmware cache policy provides balanced performance for standard applications such as workstations file servers and web servers But for DV mode a special cache firmware is implemented specifically for large sequential writing large I O requests such as video files Enabling DV mode will maintain the performance and consistency of transferring and processing video files There are several factors concerning DV mode to take note e DV mode only available for RAID O 5 and 6 e Only 1 RAID array you created can enable DV mode e DV mode only works when array status is normal DV Mode Disable Margin 5 Enable special cach Adjust the
11. larger marge will achive ploice for more stable performance but it will DV sequential write decrease the maximume write applications performance Margin 5 25 When DV mode is enabled you have the option to set the margin This percentage represents the amount of space the designated cache will hold before flushing the data onto the drive Increasing the margin will result in more stable performance but decrease the maximum write performance Alternatively you can change the margin anytime in Logical gt Maintenance for DV enabled array Capacity According to the max free space on Maximum MB the selected disks DV Mode Enable Margin T 5 Enable special cache Adjust the larger marge will achive Te ploice for more stable performance but it will Ta DV sequential write decrease the maximume write 20 applications performance 23 Disk Cache Policy Unchange Create 49 Adding Spare Disks Spare disks are physical disks that will immediately replace critical disks in an array Controller 1 4520 Oo Uigh Patat Technologies Inc Global View Physical Setting Recover Logout Help Create Array Spare Pool Spare Pool _ Remove Spare Logical Device Available Disks a Device_1_1 WDC WD40EFRX 68WTONO WD WCC4ENSLV3U6 4 00 TB Beeper Mute Device_1_2 WDC WD60EFRX 68MYMN1 WD WX11D74RHV7A 6 00 TB Device_1_3 WDC WD30EFRX 68EUZNO WD WMC4NODCFMUT 3 00 TB LJ Device_1 4 WDC WD40EFRX 68WTOND
12. port number Change WebGUI password system Settings Enable auto rebuild default Enabled When a physical drive fails the controller will take the drive offline Once you re insert or replace the disk the controller will not automatically rebuild the array unless this option is enabled 96 Enable continue rebuilding on error default Enabled When enabled the rebuilding process will ignore bad disk sectors and continue rebuilding until completion When rebuild is finished the data may be accessible but data inconsistency due to ignored bad sectors may cause problems in the future If this option is enabled HighPoint recommends user to check the event log for bad sectors Enable audible alarm default Enabled When a physical disk fails the controller will emit an audible sound signaling failure This option mutes the alarm Set Spindown Idle Disk minutes default Disabled When set physical drives will spindown a certain amount of time after disk activity ceases Only 10 20 30 60 120 180 240 minutes setting are available Restrict to localhost access default Enabled Remote access to the controller will be restricted when enabled other users in your network will be unable to remotely log in to the WebGUI Rebuild Priority default Medium You can specify the amount of system resources you want to dedicate to rebuilding the array There are 5 levels of priority Lowest Low Medium High Highest Port N
13. you found in the README ex load exe lt filename gt For RocketRAID 4522 the command is go bat to update firmware and BIOS of the card Note To flash individual files use the included flash utility by typing in flashelf 4522efi blf Reboot The HighPoint WebGUI management utility allows you to do several key things Create and remove arrays Monitor disk health Update firmware and BIOS Change enclosure settings Troubleshoot faulty drives View general system overview 34 Tab Name Global View Physical Logical Setting Event SHI Storage Health Inspector Recover Logout Help Installing HighPoint WebGUI Function View HBA Host Bus Adapter and Storage Properties View Additional Controller properties Update BIOS Firmware View disk properties Adjust selected disk behaviors Manage and create RAID arrays Adjust WebGUI controls settings Show WebGUI Event Log View and schedule S M A R T monitoring Revert to previously created arrays Logout of WebGUI Additional WebGUI documentation Online Web Support The HighPoint WebGUI is the primary link between you and your RAID array Using the management utilities and menus offered by the WebGUI you will be able to access create and maintain your RAID arrays New features are continually added to the interface update to the latest version at www highpoint tech com For Windows Users 35 1 Locate the HighPoint WebGUI Setup on our
14. 0 GB 1 00 TB A Normal Status Array has the following options Delete Unplug Verify Change Cache Policy Change Margin Rename ORLM Delete deletes the selected RAID array Unplug powers off the selected RAID array Verify verifies the integrity of the RAID array Change Cache Policy Toggles between Write through and Write back cache Change Margin Adjust margin when DV mode is enabled Rename renames the RAID array OCE ORLM Online Capacity Expansion Online RAID Level Migration gt l Critical Status Logical Device Information Name Type Capacity BlockSize SectorSize OS Name Status i RAID_5 0 RAIDS 9 00 TB 64k 5126 HPT DISK 0_0 Critical Maintenance Array Information RAID_5_0 Location Model Device_1_1 gt 1 1 5 Se 1 S Device_1_2 write Back gt i Change Cache Policy 1 2 Device_1_3 Change Margin 1 3 WD3 P Device_1_4 JBODVolume 1 4 A critical status array has all the normal status options except the following e The Array can no longer be renamed e Add disk replaces the verify disk option Once array status changes to critical the faulty disk will be taken offline and you can either e Reinsert the same disk e Insert new disk Reinserting the same disk should trigger rebuilding status since data on the disk would be recognized If you insert a new disk clicking add disk will give you the option to select that disk and add it to the array 92 Di
15. 4 00 TB 6 00 TB 3 00 TB 4 00 TB Max Free 0 00 GB 0 00 GB 0 00 GB 0 00 GB The Logical tab is where you are edit delete and maintain your RAID configurations as well as adding drives to your spare pool The logical tab has the following settings 44 Create Array Spare Pool Logical Device Rescan Beeper Mute Creating an Array To create an array Log into the WebGUI Select the proper controller from the drop down on the top left Click Logical Click Create Array A W N e An array is a collection of physical disks that will be seen as one virtual drive by your Operating System OS The RS6422AS has a RocketRAID 4522 controller capable of creating the following array types 45 Controller 1 4520 Global View Physical Setting WighPoint Technologies Inc Recover Logout Help Create Array Create Array spare Pool Array Type JBOD Volume Logical Device Array Name Default Rescan Beeper Mute Initialization Method Keep Old Data Cache Policy Write Back Block Size 54K Number of RAIDS 5 member disks Select All Available Disks Capacity According to Location Model Capacity Max Free WDC WD40EFRx ey 1 1 68WTONOD WD 4 00 TB 0 00 GB WCC4ENSLV3U6 WDC WD6OEFRX 1 2 68MYMN1 WD WX11D74RHV7A WDC WD30EFRXx 1 3 68EUZNO WD WMC4NODCFMUT WDC WD40EFRXx
16. E 61 SHI Storage Health SI COR oases oil scestts cetyl amacrine ee gata manana 62 How to Enable SMART MONON O wisiseatinassnaniaatdoanisasiaccdecaisasdoasdsastuaedoosiuasdacedeondannseoodens 62 How to Change HDD Temperature Threshold ccccssssecseeesssseeeeesesssneeeeenessseess 63 How to Use the Health Inspector Scheduler ccccccceecessssseseeeeeeeeesessseeeeeeeeeneesseees 64 How to Create a New Verify TasSkK u cccccsssssssssscsssssssccconssesssccceessensaceceussansacecenssensaneoens 64 Section 6 Formatting the RAID Volumes cccceceeeeessssssseeeennnsnnnnnnseseeeeeeeeeeseeeeeeeoeeeens 65 Sec on 7 Troubleshooting iisicsasscteusineesussrzexsscaantavanansncnetssnacenasitesnavanacivinannespninntenvaeeseiineds 69 Fe CT CUCA AT AY Sio a lad 70 Rebtuldine Stops Dueto Bad SECTOTS masanne O 70 Critical array becomes disabled when you removed faulty disk eee 71 odine DaD AT ay EEES 71 Your PC hangs when Card iS installed cccesssssseeeessseeeeeeeessseeeeeeeesssceeeeeesssseeeeeessaas 72 HED e sucetivaceccu casuseataaeeccuse suetaranctcuscasc cen ceeeecuscaseecta an eenscnee 73 Table 2 WebGUTICON GUld cae tenner twtn Onte OOP etaeta aaea rt ttt Over eN 74 Tapie Si RAID Level Rel erence GUAE misiis ne ENRERE 76 HighPoint Recommended List Of Hard Drives ccssscecssseceeeesseeeesesseeeeeesseeeenesseeeeees 7 7 Contacting Technical SUpport 2 0 00 ccesssseseeeeeeeeeesssseeeeeeeeeeesessee
17. RocketStor 6422TS User Manual Jul 23 2015 Revision 1 01 HighPoint Technologies Inc Copyright Copyright 2015 HighPoint Technologies Inc This document contains materials protected by International Copyright Laws All rights reserved No part of this manual may be reproduced transmitted or transcribed in any form and for any purpose without the express written permission of HighPoint Technologies Inc Trademarks Companies and products mentioned in this manual are for identification purpose only Product names or brand names appearing in this manual may or may not be registered trademarks or copyrights of their respective owners Backup your important data before using HighPoint s products and use at your own risk In no event shall HighPoint be liable for any loss of profits or for direct indirect special incidental or consequential damages arising from any defect or error in HighPoint s products or manuals Information in this manual is subject to change without notice and does not represent a commitment on the part of HighPoint Notice Reasonable effort has been made to ensure that the information in this manual is accurate HighPoint assumes no liability for technical inaccuracies typographical or other errors contained herein FCC Part 15 Class B Radio Frequency Interference statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules
18. These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment under FCC rules This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation European Union Compliance Statement This Information Technologies Equipment
19. aa 37 COA LAN a E E 40 VIen ma HL x JET OT C e 40 Viewing Storage PLO CLUS sects tects 41 P SEa li em mee ser nr rn ene Br A AA AAAA EAA 4 Update BIOS Pin m Wal Gean 42 Obtaining Physical Device Information ccesceessseeeeeesseeeeeesseeeeeessseeeeeesseneeeesseeeeess 43 SOONG ANS AND onci 44 CTEAUMNE aN ATT AY oiccen iver iuerlueriuerGveriveriveriverGueriuuriverbuereueetes 45 Adding Spar DISkS 25 tsa sdcaca vaca snancnanaaaaonancs a A 50 Obtaining Logical Device INfOrmatiOn ccsesceeesseseesesseeeeeessseeeeeesseteeeessneeeessseeeess 50 INOTTV Gl Sl U SA A Dl CAUCA S ITUS on 92992009 999998950909 9998390509089 995 35059909 9999809 29998959999 99890520 28 sos a anes 52 PES AID CL SCAU S E eda ned ecsro asec aud snden A TETN 53 Expandine an EXISUNE ATTA V ee D3 Semne TaD a a araara aaa 56 DY SUC se UGS gates ret aaa oe asses aaa oe ee eee 596 Password SE WENO ai2acssssenasenisuadsanirantoasnasenaseaamanazazaaaaamananaaaaaaanananesaaanananaaaaaasnananaaananamanaeesians 58 Changing your WeDGU DaSSWOLG areren srna arran easain 58 Recovering your WebGUI PaSSWOTLK cccccceeeseesssseeeeeeeeeeeesssseeeeeeeeseesssseeeeeeeeensesseeas 58 Paal SOU CHING oeiee ne e e a a a 58 REGO Cl La Des 60 HOw to Backup YOUR RECOVER VISE sessar 60 How to Reload your Backup Recover LiSt cceeesseeseeeeeeeesssseeeeeeeeeeeesssseeeeeeeeeeseseeees 61 15 1251 E A ne on A A Tm ee ee 61 Table 1 Event Log ICOM GU C sere
20. aaecanas 24 Di Ke Eeee EEEE EEA EEEE E A 25 Initializing diSKS e nenannnnnnnnnonnnnnnnrennnnnnernnnnnnrrnnnnnnrrnnnnnnrrnnnnnnrrnnnnnnnrrnnnnnnrrnnnnnnrrnnnnnnrnnnnnnnee 26 Adding disks to spare pOoOl esssssesssunnnneennnnnnnnnnnennnnnnennnnnnnnnnnennnnnnnnnnnnennnnnnnnnnnennnnnnnnnnnne 26 ME TET TT DISES aa E eae 27 Turn on off disk write Cache in cccccecccecccccccccesseeeecececccneeseeeeeeeececneeseeeeeeeeeeeaaeseseeeeeeeees 27 PUTA VEN crise cece ei neve vn ei avn cr eel ava lle nu clei evo olen aii ened peiidee ne eines eioseasieeeues 27 Creating an eA 28 NIES OU AIA r E 30 Set ng BOOL ATTAY isoissa eee 30 Controller Tab 2 0 ceeceecessseceeeeeesssneeeeeeessseeeeeecessseeeeeeesssseeeeeesesssneeeseesssseeeeeeesssseeeeeeesssseeeeeees 30 WAY COW TAD areae rer R E OE ER ENRERE ER EIRE PEEPI P PEPEE ERE ERE PENE ER PERE PEE ERE EPE PEE ERE RO ER 32 Section 4 BIOS Firmware Updates ccssssccssssssssseeeeeeeeeeenssseeeeeeeeeeennsssseeeeeeeeenonsseeeeees 32 Using the WebGUI to update BIOS FiIrMWare cceeessseeeeeeeeeeeesssseeeeeeeeeseeessseeeseeeeeess 33 Using a Bootable USB to update BIOS Firmwate cscccsceeeeseesssseeeeeeeeeeeesssseeneeeeeess 33 Section 5 Navigating the HighPoint WebGUI sssseeessssessessessesessesssseseseeees 34 Installing HighPoint WeDGUI ccccssssssseeeeessseeeeeeeessseeeeeeeesseneeeeeesssneeeeeeesssseeeeeeessseeess 35 HOW tO Lopin FIs nPOmt W CO GUY an
21. ation is Foreground and Background See Initialization Uninitialized The array initialization process has been interrupted and the process is incomplete Not Initialized Disk is not initialized yet and needs to be initialized before use OCE ORLM Array is performing a OCE ORLM operation OCE ORLM has stopped The array expansion process has been stopped Legacy An existing file system has been detected on the disk These disk are classified as legacy drives Spare The device is a spare drive it will automatically replace any failed drive part of an array Normal The array status is normal Initializing The array is initializing either foreground or background initialization 74 x SI gaga amp amp amp Initialization Stopped The initialization has been stopped Current status is uninitialized Critical Inconsistency Data in the array is inconsistent and needs to be rebuilt Critical missing disk A disk has been removed or experienced failure and user needs to reinsert disk or add a new disk Rebuilding The array is currently rebuilding Verifying The array is performing a data consistency check Array status will show verifying Disabled The array does not have enough disks to maintain the RAID level A disabled array is not accessible OCE ORLM Array is expanding its capacity or migrating to a different raid level Status will display Expanding Migrating OCE ORLM
22. avigates wm A W N e Refer to RAID Level Reference Guide for information about different levels Array Type RAID O 1 5 6 10 50 and JBOD Write back Any data written to the array will be stored as cache resulting in better Cache Policy I O performance at the risk of data failures due to power outages Data will be stored as cache before it is physically 28 written to the disk when a power outage occurs any data in the cache will be lost Write through Data written to an array is directly written onto the disk meaning lower write performance for higher data availability Without cache acting as a buffer write performance will be noticeably slower but data loss due to power outages or other failures is significantly minimized Quick Init This option grants immediate access to the RAID array by Skipping the initialization process but it will delete all data Note Skipping initialization is generally not recommended since residual data on disks may interfere with new data in the future Foreground The array initialization process will be set at high priority During this time array will be non Init Method accessible but initialization completion time will be shorter Background The array initialization process will have a lower priority During this time array will be accessible but initialization completion time will be longer Keep Old Data This option skips the initialization process and all
23. ay is created the logical volume can be seen by your operating system 4 Use a 3 party disk cloning tool to copy your bootable drive onto the logical drive you just created Updating the Drivers For Windows Users 1 Obtain the latest driver files for RocketRAID 4522 from www highpoint tech com 2 Open Windows Device Manager e Click Start e Click Control Panel 20 e Click Hardware and Sound e Under Devices and Printer Click Device Manager e Note Alternatively you can search Device Manager in your start menu search bar Search Setti ale S Results for device manager Settings device manager A Device Manager Apps at View devices and printers Settings N Update device drivers 0 k Files 3 Click the Storage controllers tab 4 Right click RocketRAID 4522 Controller a Storage controllers 4 gt Microsoft Storage Spaces Controller F RocketRAID 4520 SAS Controller gt System devices Update Driver Software gt Universal Serial Bus controllers Disable a a Uninstall Opens property sheet for the current selection Scan for hardware changes Click Update Driver Software Click Browse my computer for driver software Select the driver files you downloaded Click next Reboot Sok ie ad Uninstalling the Drivers For Mac Platform 1 Double click on HighPointlIOP_Mac_106_ dmg Note File name subject to change make sure extension is dmg 2 D
24. ble USB Read the README for instructions on how to flash the BIOS onto your hardware Reboot your computer into DOS mode by e Setting boot priority to the bootable USB e Removing all bootable drives OS CD Drives from motherboard and leaving only the bootable USB and RocketRAID card plugged in Once in DOS mode you should see a command line interface 33 Section 5 Navigating the HighPoint WebGUI Copyright 0 1997 2813 Intel Corporation PXE Eoi Media test failure check cable PXE N F Exiting Intel Boot Agent Intel R Boot Agent GE v1 5 04 Copyright C 1997 2813 Intel Corporation PRE E61 Media test failure check cable PXE M P Exiting Intel Boot Agent FreeDOS kernel 2641 build 2041 OEM xfd compiled Feb 7 2012 Kernel compatibility 7 18 WATCONC 88386 CPU required FAT32 support C Copyright 1995 2612 Pasquale J Villani and The FreeDOS Project All Rights Reserved This is free software and cones with ABSOLUTELY NO WARRANTY you can redistribute it and or modify it under the terns of the GNU General Public License as published by the Free Software Foundation either version 2 or at your option any later version C HDi Pril 1 CHS 6 1 1 start 6 MB size 7788 MB FreeCom version 8 84 pre2 XMS_Suap Aug 28 2006 00 29 00 Using US English keyboard with US English codepage 437 CV Figure 11 Bootable USB formatted with Rufus Utility FreeDOS CLI Command Line Interface Type in the command
25. cketRAID 4522 HBA for use To install your RocketRAID 4522 Important Before installing the RocketRAID 4522 Controller ensure that your system is powered OFF 1 Locate a PCIe 2 0 x8 slot or compatible slot on your PC motherboard e Note 1 Refer to your PC manual for instructions on how to access your motherboard e Note 2 Refer to your motherboard manual for instructions on how to locate your PCI Express slot 2 Align the RocketRAID 4522 with the PCIe slot and push straight down until card is fully seated 3 Tighten the connection by fastening the RocketRAID bracket and enclosure together A PCI Express 2 0 x8 card is compatible with PCI Express 2 0 x16 and PCI Express 3 0 x16 slots T i PCI Express slot Connecting the HBA with the Enclosure X ae P SOP HDD HDD2 HDD3 S HDD HDDs HDDs HDDZ HDD8 Figure 1 Enclosure Front Panel DB9 muu SAS SFF 8088 Connectors Redundant Power Receptacle Figure 2 Enclosure Back Panel 1 HDD Power LED gt D Temperature LED GREEN normal temperatures RED over 55 C 2 HDD Status LED 6 Power Cord Receptacle 7 dual mini SAS SFF 8088 Connectors alarm GREEN normal status RED FAIL status display i FAN Status LED i DB9 Connector Connecting SGPIO signal for HDD fail Use the mini SAS SFF 8088 cables provided to connect the enclosure ports to the RocketRAID ports 10 LED Activity The
26. concerning the HBA Host Bus Adapter in the enclosure IOP Model IOP chip model number CPU Temperature Displays computer temperature in Celcius C Board Temperature Displays the board temperature in Celcius SDRAM Size SDRAM size of the HighPoint controller card Battery Installed Battery Backup Unit Firmware Version Firmware version of the HBA SAS address the SAS address Update Firmware Allows you to update the controller BIOS through the WebGUI Updating BIOS Firmware Keeping the firmware up to date ensures that your RAID controller the latest compatibility and performance updates Firmware files have extension bIf 1 Locate the latest firmware on our webpage at www highpoint tech com 2 Extract the contents of the file 3 Read the README to ensure you have the correct firmware for your HBA Note Your HBA name and properties can be found in the WebGUI gt Physical Tab 4 Locate the proper firmware file eg 4520fw blf refer to the README for exact name Click Choose File and browse to your firmware file Click Submit Reboot Se Update Firmware Select the blf file to update Firmware This process may take some time Choose File no file selected Submit 42 Obtaining Physical Device Information W N Log in to WebGUI Click Physical Click Devices located on the left panel Controller 1 4520 High Potut Technologies Inc Global View Logical Setting Event SHI Recover
27. controller from the top left drop down Click SHI Click Schedule Select the array you want to schedule the verify task Type the name in Task Name entry box Choose whether you want to schedule e One time verify task on specific date YYYY MM DD at HH MM SS 24 hr clock e Ora specific schedule you can adjust based on Daily Weekly or Monthly options Click Submit Your entry will appear under Tasks List 64 Note New Verify Task box only appears if you have normal status arrays If you have a critical array New Rebuild Task will replace New Verify Task Section 6 Formatting the RAID Volumes After creating a RAID array see page 43 your operating system will recognize that array as a logical disk But it will not be accessible until it is formatted by the operating system Format the volume when you have finished the following procedures e Set up the Enclosure e Set up the RAID Controller e Installed Drivers e Created an Array For Windows Users 1 Use Windows Search Box and search Disk Management Search results may show Create and format hard disk partitions l Search Setti ale S Results for disk management Settings disk ma nagement wA Create and format hard disk partitions F Lv Apps ty settings e Files 2 Alternatively Go to Control Panel 3 Under Administrative Tools click Create and format hard disk partitions e If you just created the array a prompt will appear after click
28. d HighPoint recommends user to check the event log for bad sectors Rebuild Priority You can specify the amount of system resources you want to dedicate to rebuilding the array There are 5 levels of priority Lowest Low Medium High Highest Provide INT13 Support For booting purposes Use Single BCV Entry Single booting control vector If you have more than one bootable HBA enable this option Stop on error If the HBA BIOS finds an error on your hard drive it will stop the BIOS operation and hang on BIOS screen 31 Window Tab The Window is the default screen you see upon entering the BIOS The Top panel shows all the physical drives detected and the bottom panel shows all arrays created Makes Selected Panel Disk or Array Maximize fullscreen You can press TAB to toggle between disks and array panels Restore Restores default panel configuration 1 Disk 2 Array Selects the panel you want to work with Refresh Refreshes panels Section 4 BIOS Firmware Updates How to Update RocketRAID BIOS Firmware There are two ways to update your RocketRAID BIOS Firmware 1 Using HighPoint WebGUI Update Firmware 2 Using a bootable USB A few reasons as to why update BIOS Firmware BIOS resource issue Inefficient BIOS code may cause your boot up to hang during POST Compatibility fixes Updating firmware may fix issues that occur when using later hardware Bug fixes Bugs that are discovered post release are fixed in subs
29. data on each physical disk of the array will be untouched Capacity Designate array capacity 6 Press Create ALT E 7 A prompt about sector size will pop up select a sector size 8 Array will show up in the array window a 1 1 CREREPUREREDEEREDEDEGEETRESEAUEEEEREREREREAESUESELE EEE Nane Type Capacity Status OSName Task Progress RAIDO OG RAIDB 2809002 99G Normal VDB F10 Menu TAB Switch window Enter Select Figure 10 Array RAIDO_00 has been created Verifying your array 1 Navigate to the array panel Press ALT W then press 2 2 Select desired array to verify only if you have more than 1 array If you only have 1 array verify will automatically start Press ALT A to open array tab Select Verify 5 You can Start Stop the process by selecting start stop task pe e Setting Boot Array Navigate to the array panel Press ALT W then press 2 Select desired array Press ALT A to open array tab Press Set Boot Window will close reboot to confirm wm A W N e Controller Tab Provides certain controller information Product ID PCI Location IOP Model SDRAM Size Firmware Version Battery Installed Battery MB Installed Serial Number CPU Temperatures Celcius Board Temperature Celcius Controller voltage levels Configures certain settings Information Setting Enable audible alarm Enable Staggered spin up Spin down idle disk minutes Enable automatic r
30. date BIOS e Updating the BIOS through WebGUI Note Press END to bypass the RocketRAID BIOS Splash screen so you can boot up windows and access WebGUI Online Array Roaming One of the features of all HighPoint RAID controllers is online array roaming Information about the RAID configuration is stored on the physical drives So if a card fails or you wish to switch cards the RAID configuration data can still be read by another HighPoint card l2 Help e Online Help e Register Product Online Help redirects you to additional documentation concerning the HighPoint WebGUI Register Product takes you to HighPoint s web support On this page you can create a new customer profile where you can register your product or post an online support ticket 73 Table 5 WebGUI Icon Guide oi Critical missing disk A disk is missing from the array bringing it to critical status The array is still accessible but another disk failure could result in data loss Verifying The array is currently running a disk integrity check Rebuilding The array is currently rebuilding meaning you replaced a failed disk or added a new disk to a critical state array Critical rebuild required The array has all disks but one disk requires rebuilding Disabled The icon represents a disabled array meaning more than one disk failed and the array is no longer accessible Initializing The array is initializing The two types of initializ
31. der Update Recover List click Browse Locate your previously saved hptrec rec file and select it Note loading a back up recover list will completely replace the current recover list Click Submit A W N e UI Event Tab In the event tab you can see log entries associated with the HighPoint device The event log provides useful information when troubleshooting your set up In the event tab there are four options available e Download Save the log file on your computer e Clear Clears all log entries e Prev View previous log page e Next View next log page Table 4 Event Log Icon Guide Icon Name Definition Includes general administrative tasks e Create delete arrays e Configuring spares e Rebuilding arrays e Configuring event notifications e Configuring maintenance B Information 61 Alerts issued by the Host Adapter A Warning e High temperatures e Sector errors e Communication errors e Verification errors Hardware related Ea Error problems e Hard disk failure e Broken errors e Memory failure The event view is a basic error logging tool built into the HighPoint WebGUI SHI Storage Health Inspector e S M A R T Attributes e HDD Temperature Threshold e Storage Health Inspector Scheduling The SHI outputs information collected using SMART Self Monitoring Analysis and Reporting Technology Hard Drive Technology The data provided on this tab helps you to anticipate any disk failures ba
32. disk may initially appear offline to the operating system and you may have to bring it online 1 In Disk Management right click the disk you wish to bring online 67 F Disk 1 Unknow zT 9314 88 Online Offline Properties Help 2 The disk status will change to Not Initialized right click the disk again to initialize it Disk 1 Unknown Initialize Disk 9314 88 GB Not Initialized Offline Properties Help l For Mac Users 1 After creating an array using the WebGUI you will be prompted to initialize The disk you inserted was not readable by this A computer Initialize Eject Click Initialize this will simply open Disk Utility Select your newly created array Click Erase Select a Format recommended Mac OS Extended Journaled Choose a name for your RAID volume Click Erase te ie eS 68 E 600 13 GB HPT AS5122B Mi 10 10 J 10 TB HPT DISK 1_0 Media E Untitled SuperDrive a WebGUI_Mac_v2 6 2 1_14 HighPointRR_Mac_106_10 HighPointRR Disk Description HPT DISK 1 Connection Bus SAS Connection Type External Connection ID 50 01 93 C0 First Aid Erase Partition RAID Restore To erase all data on a disk or volume 1 Select the disk or volume in the list on the left 2 Specify a format and name a If you want to prevent the recovery of the disk s erased data click Security Options 4 Click Erase To prevent the recovery of previously del
33. e Setting the password box will become blank How to Add Recipients Recipients E mail Name Event Level Add Recipient E mail Name Event Level Information Warning Error Add Test You can add multiple email addresses as receivers of a notice 1 2 Type the name of the recipient in the Name text box 3 4 d 6 Type the email of the recipient in the E mail text box Check which type s of events will trigger an email in the respective Event Level check boxes Optional Click test to confirm settings are correct by sending out a test email Click add to add the recipient to recipient list The added recipient will display in under Recipients The email will send to your recipients the output recorded in the event log Example email message HighPoint RAID Management Software Mail Notification Sent Mon 5 4 2015 4 36 PM To testo Mon 64 May 2015 23 35 46 GMT HPTMV958e10PController Plugging device detected WDC WD4GEFRX 68WT NG WD WCC4EHYCFZXL at Controller2 Channels Figure 14 Example event log email 99 Recover Tab Controller 1 4520 High Point Technologies Inc Global View Physical Logical Setting Event Recover Logout Help Total items 0 valid items 0 only valid items are displayed Backup To File Clear All Recover Array Update Recover List Select the rec file to update Recover List This process may take so
34. ebuild Continue Rebuilding on error INT13 support Use single BCV entry Stop on error Table 3 Controller gt Settings Information Enable Audible Alarm When a physical disk fails the controller will emit an audible sound signaling failure This option enables disables this sound Enable staggered spin up Staggered Spin up is implemented for users that need to power up multiple Harddrives Powering on all hard drives simultaneously draws a large electrical load Staggered spin up will power on each hard drive one at a time resulting in a stable lower current draw Enabling this setting will instruct the card to power up the hard disks sequentially one disk approximately every 2 seconds Some disks do not support this feature and it is not recommended to enable this option if that is the case Spin down idle disk minutes When set physical drives will spindown a certain amount of time after disk activity ceases Enable Automatic rebuild When a physical drive fails the controller will take the drive offline Once you re insert or replace the disk the controller will not automatically rebuild the array unless this option is enabled Continue Rebuild on Error When enabled the rebuilding process will ignore bad disk sectors and continue rebuilding until completion When rebuild is finished the data may be accessible but data inconsistency due to ignored bad sectors may cause problems in the future If this option is enable
35. echnology Storage Health Inspector Redundant RAID Configurations BIOS PnP plug and play and BBS BIOS boot specification support Bootable RAID Array EFI BIOS for Mac Platform NVRAM for Write Journaling Battery Backup unit retains data when power outage occurs Multiple RAID Partitions supported Online Array Roaming Online RAID Level Migration ORLM Online Capacity Expansion OCE RAID Initialization Background Foreground Quick Global Hot Spare Disk support Automatic and configurable RAID Rebuilding Priority Disk Format compatible 512 512e 4Kn Larger than 2 TB Drive and RAID Array support Spin down Massive Arrays of Idle Disks support Native Command Queuing Staggered Drive Spin Up Write Back and Write Through Storage Monitoring and Management Suite RAID Management Suites BIOS Firmware configuration tool Browser Based management tool CLI Command Line Interface scriptable configuration tool API package SMTP Email Alert notification Cooling Fan Two 60x60x25 mm Power Supply Redundant 400 W 100 240 V AC 50 60 Hz universal LED Display for Each Tray White Power On Indicator Blue Busy HDD Access Indicator LED Display For Enclosure POWER on LED white FAN normal green fail red TEMP normal green over 55 C red Alarm Buzzer Buzzer beeping for Fan Failu
36. ee Capacity 0 GB HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved The GUI Global view provides an overview of what each HighPoint controller card connected to your computer detects It is also the first page you see when logging in e Host Bus Adapter Properties e Storage Properties On the top left of the page is a drop down menu that allows you to select which controller you want to manage if you have multiple HighPoint controllers connected Viewing HBA Properties 1 Log in to WebGUI 2 Select the proper controller from drop down on the top left 3 Click Global View HBA Properties Host Adapter model the model name of the controller Enclosure Count number of external enclosures detected Physical drives number of drives seen by the controller Legacy Disks number of Legacy disks connected Legacy disks are physical drives that have previous partitions stored on them 40 Viewing Storage Properties 1 Log in to WebGUI 2 Select the controller from drop down menu on top left 3 Click Global View Storage Properties Total capacity the combined capacity of each physical disk connected to controller Configured capacity the amount of space used for creating arrays Free Capacity total amount of space unused Physical Tab Gontroller 2 4520 5 Global View Controller Devices Rescan HighPoiut Technologies Inc Logical Setting
37. eeeeeeeeeesessseeeeseeeeeeesssseeeees 77 Product Overview The RocketStor 6422AS bundle package includes an enclosure for housing your physical drives and a RAID Controller to manage and create RAID arrays of different levels e NetStor 2U 8 Bay SAS SATA JBOD Enclosure e HighPoint RocketRAID 4522 Controller Kit Contents Before getting started check to see if any items are missing damaged or incorrect For any discrepancy contact your reseller or go to www highpoint tech com for online support Item Count NetStor NA341A R Enclosure 1 HighPoint RocketRAID 4522 1 HDD Trays 8 Mini SAS SFF 8088 Cable 2 Power Cord 1 NetStor Manual CD ROM 1 HDD mounting screws 32 HDD lock keys 2 Feature ere oe RocketStor 6422AS Specifications Form Factor 2U 8 Bay Rackmount Enclosure Host Port 2X Mini SAS NEI CONS Eu RocketRAID 4522 PCIe 2 0 x8 Interface I O Storage Processor RAID On Chip Onboard Onboard Cache 512MB DDR 3 Cache Memory with ECC Protection 6 RAID Level 0 1 5 6 10 50 JBOD Max Capacity Up to 64 TB Number Of drives Up to 8 Drive Interface SAS SATA Drive Form Factor 3 5 amp 2 5 Chassis Material Heavy duty cold rolled steel housing Dimension 18 D x19 W x3 5 H inches Weight 37 43 lbs Warranty 2 Years UPC 643653642212 Advanced RAID Features Configurable RAID Block Size up to 1MB Flash ROM for Upgradeable Firmware DV Mode T
38. efault username and password to login is Username RAID Password hpt Username and Password are Case Sensitive Username is not changeable Remote Login A user connected to a local network can remotely access the WebGUI using the IP address of the host device To obtain your IP address For Mac Users 1 Open a terminal window on the host computer computer that is connected to the RS6422AS enclosure Type ifconfig Look for the connection that has status active Write the IP address located after inet ee 800 At hpt lab bash 80x24 Last login Fri May B 09 36 50 on ttys 2 You have n w mail hpt lLabs pro hpt lab ifconfig lo Tlags 8849 lt UP LOOPBACK RUNNING MULTICAST gt mtu 16384 options 3 lt RxXCSUM TACSUM gt inet6 1 prefixlen 128 inet 127 0 0 1 netmask OxTTeeeaooe inete fTeB 1 1l0o8 prefixlen 64 scopeid Oxl nd6 aptions 1 lt PERFORMNUD gt gif flags 86818 lt POINTOPOINT MULTICAST gt mtu 1280 stT flags 8 lt gt mtu 1288 enz Tlags 8863 lt UP BROADCAST SMART RUNNING SIMPLEX MULTICAST gt mtu 1500 ether 5S4 e4 3a ef 4 5b inete TeB 56e4 3aTfT feef 45b enz2 prefixlen 64 scopeid x4 inet 192 168 1 254 netmask OxTTTTTTO broadcast 192 168 1 255 nde options 1 lt PERFORMNUD gt media autoselect status active Figure 12 Example en2 has active status the IP is 192 168 1 254 For Windows Users 1 Open a command prompt window on the host computer 38 Type ipconfig Look fo
39. em Report gt PCI For Linux and FreeBSD users Refer to the Driver Installation Guide and README files in each driver package for steps to install 17 The latest drivers can be found at www highpoint tech com Checking your Driver Version To check if the driver was installed successfully follow the instructions below The Same procedure can be used to determine your driver version For Windows Users Click Start Click Control Panel Click Hardware and Sound Under Devices and Printer Click Device Manager Note Alternatively you can search Device Manager in your start menu search bar Click the Storage controllers tab e If driver is installed it will show RocketRAID 4522 Controller e If driver is not installed it will be located in Other devices as RAID Controller e Click Properties then click the Driver Tab to find out the version installed A WD UI a Rocket RAID 644L5 SATA Controller Driver Provider HighPaint Driver Date 6 18 2014 Driver Version 1 3 14 0 Digital Signer HighPoint Technologies Inc To view details about the driver files To update the driver software for this device Rol Back Driver f the device fails after updating the driver roll eee back to the previously installed driver Disables the selected device To uninstall the driver Advanced Figure 4 Driver version 1 3 14 0 for a RocketRAID 644LS For Mac Users 18 Click on the Apple Icon Click About thi
40. equent updates Note It is recommended to update the BIOS through HighPoint WebGUI See Installing HighPoint WebGUI 32 Having the latest BIOS ensures you have the latest firmware stability and performance improvements Updating the BIOS may fix boot up or system resource issues make sure to read the README before making any changes Using the WebGUI to update BIOS Firmware a ON Du Locate the latest firmware on our webpage at www highpoint tech com Example firmware file will be in a zipped package with a naming convention such as RR4522_v _xxxx zip name of file subject to change Extract the contents of the file Read the readme if included to make sure you have the correct firmware for your HBA Note Your HBA name and properties can be found in the WebGUI gt Physical Tab Locate the proper BIOS file eg 4522bios blf refer to the README for accuracy Log in to WebGUI Default user RAID pass hpt Select your controller in the drop down menu on the top left Click the Physical tab and update firmware will be on the bottom of the page Click Choose File and browse to the BIOS file 10 Click Submit 11 Reboot Using a Bootable USB to update BIOS Firmware Create a bootable USB using a utility such as Rufus Caution Creating a bootable USB will erase all previous data stored on it A W N e Download the latest BIOS Firmware file found at www highpoint tech com Extract the file contents onto the boota
41. eted files without erasing the volume select a volume in the list on the left and click Erase Free Space Format Mac OS Extended Journaled Name Untitled 0 Media Total Capacity 10 TB 10 001 770 872 832 Bytes Write Status Read Write 5 M A H T Status Not Supported AA 2 5F 55 Logical Unit 0 Partition Map Scheme GUID Partition Table Section 7 Troubleshooting This section provides guidelines to some problems you may encounter Handling Critical Arrays Handling Disabled Arrays 69 e PC hangs when card is installed Handling Critical Arrays When your disk status turns critical that means your array as a whole is still accessible but a disk or two is faulty depending on your RAID level is in danger of failing e Unplugging disk that is part of an array Common scenarios for critical e Bad sector detected on a disk part of Status the array e Unrecoverable data during rebuilding e Defective port or cable interrupts rebuilding process To recover from this situation 1 Backup your existing data 2 Identify which disk is faulty e You can refer to the LED lights on the enclosure e Refer to the WebGUI Logical tab and Event tab 3 Re insert the faulty disk or replace with a new disk e Array will rebuild automatically if your auto rebuild setting is enabled and you reseated the faulty disk Note Click Rescan if array still does not rebuild automatically 4 If the new disk is added and it does
42. g drivers the drive must be loaded during Windows installation For Windows Users 1 On first boot up press CTRL H during the HighPoint RocketRAID splash screen to enter the BIOS RAID creation utility 2 Create the array you want to install your Windows Operating System onto 3 With the array created download the RS6422AS drivers from www highpoint tech com and load them onto a USB You will need to locate the files when prompted to load drivers during Windows Installation 4 Start Windows Installation 5 When prompted Where do you want to install Windows Click Load Driver 6 When prompted click Browse 7 Browse to your connected USB and driver files you downloaded 8 Click OK and once loaded you will see a list of drivers detected 9 Select the HighPoint driver file 10 Click Next and you should see the RAID arrays you created 11 Select the RAID array and click next 12 Follow the Windows installation instructions to complete your installation A bootable array differs for Mac users since there is no way to load the HBA drivers during installation The only way to create a bootable array would be to use 3 party software and clone the bootable drive For Mac Users 1 You must have an existing installation of the Mac operating system installed 2 Set up the RS6422AS normally by e Setting up the hardware e Installing HighPoint RocketRAID 4522 driver and WebGUI e Creating an Array using the WebGUI 3 Once an arr
43. gs due to S M A R T attribute technology will not How to Change HDD Temperature Threshold To ensure hard disk temperatures remain cool enable SMART to monitor disk temperatures In SHI you can set a threshold so that the WebGUI or controller alarm if enabled can warn you when physical disks get too hot Log in to WebGUI Select the controller from the drop down on the top left Click SHI Type the desired harddisk temperature threshold F Click Set vI A W N e 63 How to Use the Health Inspector Scheduler High Point Technologies Inc Global View Physical Logical Setting 5 Recover Logout Help Tasks List Name Description Ctest0 Check all disks every week on Tuesday at 16 20 0 Delete New Verify Task Occurs one time on 2015 5 5 atio klo 0 Occurs every la Month s o0on Tuesday Start date 2015 5 5 QEnd date 2015 5 No end date Schedule Submit Health Inspector Scheduler Task Name Oo E Select a Schedule Daily Weekly O Bi Weekly O Monthly Select a time Sunday 1 folo lo Submit HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved The Health Inspector Scheduler HIS enables you to schedule disk array checkups to ensure disks array are functioning optimally How to Create a New Verify Task All arrays will appear under New Verify Task as oe Se eS Log in to WebGUI Select the proper
44. ialized you can proceed to create an array Adding disks to spare pool 26 Navigate to the disk panel Press ALT W then press 1 Use keyboard arrow keys to select desired disk Press enter to confirm each selection Press ALT D to open disk tab Select Toggle Spare Mm A W N Unplugging Disks Navigate to the disk panel Press ALT W then press 1 Use the keyboard arrow keys and Enter to select desired disks Press ALT D to open disk tab Select Unplug A W Ne Turn on off disk write Cache Navigate to the disk panel Press ALT W then press 1 Select desired disks Press ALT D to open disk tab Select Turn on off write cache A Ww N me Rescan Triggers motherboard to rescan the connection Identify Disk If applicable Each selected disk will light the identify LED Array Tab Array Information Will disk the following information on selected array Array name RAID type Cache Policy Block Size Sector Size Disk Members Create Delete Unplug Selected action will be performed on array Start Stop Task Starts or stops the verifying rebuilding process 2a Creating an Array RAIDB_8B Capacity GB None Write back Block Size Write through Create j Cance j Navigate to the disk panel ALT W then press 1 Select each disk you wish to include in your array Press ALT A to open array panel Press Create Press Spacebar to navigate and make selections TAB also n
45. ing disk management asking you to initialize the disk e MBR partition table is mainly for bootable drives and has a 2 TB limit If your PC motherboard uses legacy BIOS you will most likely need to use MBR for bootable drives e GPT partition table has no capacity limit but cannot be bootable unless your PC motherboard contains UEFI firmware 65 You must initialize a disk before Logical Disk Manager can access it Select disks O MBR Master Boot Record GPT GUID Partition Table Note The GPT partition style is not recognized by all previous versions of 4 Once initialized right click the unallocated disk space for your disk 5 Click New Simple Volume L Disk 2 Basic 9314 75 GB Online New Spanned Volume New Striped Volume New Mirrored Volume E Unallocated Primary partition New RAID 5 Volume Properties 6 Follow the instructions on screen to receive a drive letter 66 Assign Drive Letter or Path For easier access you can assign a drive letter or dive path to your partition Assign the following drive letter O Mount in the following empty NTFS folder O Do not assign a drive letter or drive path 7 Once finished the drive will appear in your OS with the letter you assigned iDisk 1 a Basic New Volume D 9314 75 GB 9314 75 GB NTFS Online Healthy Primary Partition Figure 15 Disk formatted as NTFS and assigned drive letter D Your
46. ll delete all data Note Skipping initialization is generally not recommended since residual data on disks may interfere with new data in the future e Foreground The array initialization process will be set at high priority During this time array will be non accessible but initialization completion time will be shorter e Background The array initialization process will have a lower priority During this time array will be accessible but initialization completion time will be longer Note 1 Initializing takes a significant amount of time approximately 2 hours per 1 TB Background and Foreground Initialization Fully initializing the array will completely zero out the data on the disks meaning the disk will be completely wiped and every bit on the disk will be set to 0 Foregoing initialization means the array will still be created and you can still write new data onto the array But when your array requires rebuilding residual data left behind may interfere with the process Cache Policy Default Write Back Write Back Any data written to the array will be stored as cache resulting in better I O performance at the risk of data failures due to power outages Data will be stored as cache before it is physically written to the disk when a power outage occurs any data in the cache will be lost Write Through Data written to an array is directly written onto the disk meaning lower write performance for higher data availabilit
47. me time Choose File no file selected Submit HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved Previously created arrays will be stored under this tab Recovering an array from here will attempt to recover a disabled array and make it normal The Recover List will list all your previous and current created arrays Each entry will list the following properties Array name RAID level Array Capacity Time created YYYY MM DD HH MM SS 24 hr clock format Location of physical drives Model of physical drives Important When recovering an array it is important to note the location and model of each physical drive because you can only recover using those exact positions and drive model How to Backup your Recover List The recover list is a record of your previously created arrays containing the model and location information of your physical drives Recovering from the list could help bring a disabled array back to normal status for emergency data retrieval To backup your recover list 1 Log in to WebGUI 2 Click Recover Tab 3 Click Backup to File Note The file will be saved as hptrec rec 60 How to Reload your Backup Recover List In the case that you cleared the recover list or it does not appear for any reason you can recover it if you saved the list beforehand To reload your recover list Log in to WebGUI Click Recover Tab Un
48. not automatically start rebuilding you can manually add the disk in maintenance e Log in to WebGUI e Click Logical Tab e Click Maintenance gt Add disk gt select the appropriate disk 5 Rebuild should now start e If rebuild does not start click Rescan on the left hand panel Note Rebuilding an array takes on average 2 hours per 1 Terabyte of disk capacity The process will scan through the entire disk even if you have very little used disk space Rebuilding Stops Due to Bad Sectors If rebuilding fails to complete due to bad disk sector errors check in the Event Log there is an option to continue rebuilding on error in HighPoint WebGUI 1 Log in to WebGUI 70 2 Click Setting tab 3 Under System Setting change Enable Continue Rebuilding on Error to Enabled This option will enable rebuilding to ignore bad sectors and attempt to make your data accessible It is important to backup immediately after backup is complete and replace or repair the disks with bad sectors Critical array becomes disabled when you removed faulty disk If this is the case you may have removed the wrong disk When you remove the wrong disk from a critical array the array status may become disabled Data is inaccessible for disabled arrays follow these steps to restore the previous state Shut down your PC Shut down the RS6422AS Enclosure Place all disks back to original configuration Boot up PC A W N e Your array should be back
49. o Select the folder that contains drivers for your hardware Search for driver software Cr Users Administrator Da iL Local Disk C Include subfolders gt eg Libraries b th Network J a2 gt Let me pick fro This list will show ins software in the same 6 Locate the driver files you downloaded and select them 7 Press next and follow the on screen instructions 8 Reboot For Mac Users HighPoint Mac Drivers have file extension dmg make sure the file extension for the files you downloaded are the same 1 Obtain latest driver online at www hptmac com e Navigate to your specific HBA controller page Refer to How to View HBA Properties to find model name 14 Global View Physical Logical Setting HBA Properties Host Adapter model RocketRAID 2722 SAS Controller 2 Once downloaded locate the folder you downloaded the driver to and double click on the file named HighPointRR_ dmg Note File name varies but extension is dmg HighPointRR Ma c 106 3 dmg 3 The file will be mounted onto the operating system click on HighPointRR pkg located on the mounted drive HighPointRR D lolg f amp View Arrange Action Share Edit Tags Search Favorites E All My Files y iCloud Drive HighPointRR pkg Install_ MacOSX_HighPoint JA Applications ee Desktop Documents O Downloads Movies fA Music i Pictures 4 Follow the on screen inst
50. ol Unplugs disks Displays array information Create delete unplug arrays Aktay Verify array integrity Set boot flag Displays RAID controller information Controller Adjust controller settings View BIOS window panels Hep ooo www highpoint tech com System Tab 24 Press ALT X to exit the BIOS Disk Tab i 1 Fl i Hi AIEE sai HHN ifi Lili Hiti Access disk tab by navigating to disk and pressing enter or press ALT D Information Initialize Toggle Spare Provides physical disk information Device Type SATA or SAS Model Number Serial Number Firmware Revision Capacity in sectors Read Ahead on off Write Cache on off TCQ NCO on off Spin up mode Initializes selected disks Adds selected disks to spare pool 25 Unplug Ejects selected disks Turn on off write cache toggles disk write cache ability Rescan Triggers motherboard to rescan Identify Disk If applicable will light up identify LED Initializing disks First you must navigate to the disk panel By default you start on the disk panel 1 Press ALT W to access Window tab 2 Select disk s 3 Use keyboard arrow keys to navigate and press enter to select desired disk s 4 Press ALT D to activate disk tab 5 Select Initialize Alt R Identify disk Alt F Figure 9 Four disks are slected and about to be initialized l 6 Press Enter 7 A prompt will warn you that data will be erased 8 Select Yes 9 Once init
51. ouble click on uninstall command 3 A terminal window will pop up prompting you to type in your administrator password Type in your administrator password to allow uninstall 4 Reboot 2 Note The file is flagged as an unidentified developer file on OSX In order to open hold the Control key click the file then click open A system prompt will appear read the prompt then click open For Windows Platform 1 Open Windows Device Manager Click Start Click Control Panel Click Hardware and Sound Under Devices and Printer Click Device Manager Note Alternatively you can search Device Manager in your start menu search bar 2 Click the Storage controllers tab 3 Right click RocketRAID 4520 SAS Controller d Storage controllers lt gt Microsoft Storage Spaces Controller RocketRAID 4520 SAS Controller p pl System devices Update Driver Software gt F Universal Serial Bus controllers Diable Uninstall Opens property sheet for the current selection Scan for hardware changes 4 Click Uninstall 5 Reboot your PC for changes to take effect eZ 5 r E 7 C A a gt ri i S A TTS A rnrwrrt Tavyrifrr Cy Y T n a LTA rA J i A ea By i N y o ene eae oe A D A n jes A aN D d J fL f Bis s Das e aa A LAOTIAN J m ANiaraaoaTrTtriIin ao JACI AOT ATI 1 S J J DA L WX Tg ITax7 Dt An 17 i A Di s l w A j i K E WG i 1a e p VA gt d rd o a S YX g
52. ppropriate rpm file there are 32 and 64 bit options 3 Double click the rpm file this should open the operating systems software installer Enter the Administrative password when prompted and proceed with installation 4 The package can also be installed manually using a terminal Log on in as root open a terminal and browse to the location of the rpm file Run the following command t Yom i hptsyr https 1 4 10 1386 rpom or hptsvyr nttps 1 4 10 x86 64 rpm filename may vary For Debian Ubuntu Linux distributions you can use alien to convert the rpm packages to a deb package then use dpkg 1 command to install each package Some script files may be lost during the conversion process from rpm to deb so you may need to make manual corrections The following files will be installed configured usr bin hptsvr service program etc hptcfg service config file etc rc d init d hptdaemon service control script usr share hpt webguiroot data files If there is no etc hptcfg present you can add it manually using by using the echo command on the driver file name to etc hptcfg For example echo hptiop ko gt etc hptcf How to Login HighPoint WebGUI You can reach the HighPoint WebGUI log in page either by 37 e Double clicking on the HighPoint RAID Management icon created on your desktop e Opening your preferred web browser and typing http localhost 7402 in the address bar The d
53. r the section that contains your network adapter information Take Note the IP address Pee Windows IP Configuration Ethernet adapter Ethernet 5 Media State Media disconnected Connection specific DHS Suffix Ethernet adapter Ethernet 4 Connection specific DHS Suffix Link local IPv6 Address IPu4 Address Subnet Mask Default Gateway a Fes ch25 24678 Feel 2580417 192 168 1 143 255 255 255 8 192 168 1 1 Ethernet adapter Ethernet J Media State a a we n Media disconnected Connection specific DHS Suffix Ethernet adapter Ethernet 2 Media State a a a n n Media disconnected Connection specific DMS Suffix Figure 13 Example The IPv4 address is under Ethernet adapter Ethernet 4 and is 192 168 1 143 Note Make sure Restrict to localhost access is disabled in WebGUI Setting Refer to setting You can then remotely access the WebGUI using any other computer that is in your local network by opening any web browser and typing http IP address of host computer 7402 default port is 7402 39 Global Tab Controller 2 4520 Physical Logical Setting HBA Properties Host Adapter model RocketRAID 4520 SAS Controller Enclosure count 0 Physical Drive 4 Legacy Disk 0 RAID Count 1 HighPoint Technologies Inc Event SHI Recover Logout Help Storage Properties Total Capacity 17002 GB Configured Capacity 17002 GB Fr
54. re or Temperature exceeds 50 C Operating System Support Windows Windows Windows Server ee Linux RedHat Enterprise Open SuSE Fedora Core Debian Ubuntu Linux Driver embedded into Kernel 3 9 4 and later FreeBSD Yes Mac OS X 10 6 and later Driver embedded into Mac OS X 10 9 Mac OS X and later Operating Environment operating 5 C 45 C eeu non operating 40 C 65 C operating 8 90 RH Non condensing Male tye kumicity non operating 5 95 RH Non condensing Certification CE FCC RoHS Section 1 Hardware Installation This section covers the following topics 1 Setting up the Enclosure 2 Setting up the HBA Host Bus Adapter 3 LED Activity Preparing the Enclosure You can refer to the NetStor 2U 8 Bay Rackmount Quick Installation Guide for details on how to set up the enclosure 1 Take out the HDD tray and place your hard drive in the tray as shown below Then install the tray back into the enclosure Repeat for all your hard drives 2 Optional Lock your HDD tray with the included disk tray key 3 Place the enclosure on a server rack or another stable flat surface 4 Connect the enclosure to a power source with the AC Power Cord 5 Connect the enclosure to the included RocketRAID 4522 using the mini SAS to mini SAS cable SFF 8088 Preparing the HBA Host Bus Adapter The following instructions describe how to prepare your Ro
55. rm if enabled 43 Disk properties that can be adjusted Read Ahead Enabling disk read ahead will speed up read operations by pre fetching data and loading it into RAM Write Cache Enabling write cache will speed up write operations NCO Native Command Queuing A setting that allows disks to queue up and reorder I O commands for maximum efficiency Identify LED The Disk tray LED lights on the front panel can be toggled ON or OFF Rescan Clicking rescan will immediately signal the controller to scan for any changes in the connection Clicking this button will also stop any alarm if currently ringing Logical Tab Controller 1 4520 High Paint Technologies Inc Global View Recover Logout Help Physical Setting Event Logical Device Information BlockSize SectorsSize Create Array Spare Pool Name Type S Device_1_1 Hard Disk OS Name HPT DISK 0_3 Status Legacy Capacity A E 4 00 TB Logical Device Hard Disk 6 00 TB HPT DISK 0_2 Legacy e5 Device_1_2 eS Device_1_3 eS Device_1_4 Rescan Hard Disk 3 00 TB HPT DISK O_1i Legacy Beeper Mute Hard Disk 4 00 TB HPT DISK 0_0 Legacy Physical Device Information Model WDC WD40EFRX 6EWTOND WD WCE4ENSLVSUG6 WDC WD6OEFRX GEMYMN1 WD WxX11D74RHV7A WDC WD30EFRX 68EUZNO WD WMC4NODCFMUT WDC WD40EFRX 68WTONO WD WCC4EHYCFZXL HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved Capacity
56. ructions 15 Install HighPointRR RAID Controller Welcome to the HighPointRR RAID Controller Installer You will be guided through the steps necessary to install this Introduction software Destination Select Installation Type Installation Summary Continue 5 Reboot computer 16 Install HighPointAR RAID Controller The installation was completed successfully Introduction Destination Select Installation Type Installation Summary The installation was successful The software was installed Click Restart to finish installing the software 6 Make sure Driver Installed is Yes e0oe Mac Pro Y Hardware Card A Type Driver Installed Slot ATA NVIDIA GeForce GT 120 Display Controller Yes Slot 1 Audio RocketRAID 2722 SAS Controller RAID Controller Yes Slot 3 Bluetooth Camera Card Reader Diagnostics Disc Burning Ethernet Cards Fibre Channel FireWire Graphics Displays Hardware RAID Memory PCI Parallel SCSI Power Printers RocketRAID 2722 SAS Controller SAS SATA SATA Express Name RocketRAID 2722 SAS Controller SPI Type RAID Controller Driver Installed Yes MSI Yes Thunderbolt Bus PCI USB Slot Slot 3 Network Vendor ID 0x1103 Device ID 0x2722 Subsystem Vendor ID 0x1103 Locations Subsystem ID 0x0000 Volumes Revision ID 0x0003 WWAN Link Width x4 Wi Fi Link Speed 5 0 GT s Storage Firewall Figure 3 Click Apple Icon gt About this Mac gt Syst
57. s Mac Click More Info Click System Report RWN PF Displays Storage Memory Support Service OS X Yosemite Version 10 10 Mac Pro Early 2009 Processor 2 66 GHz Quad Core Intel Xeon Memory 3 GB 1066 MHz DDA ECC Startup Disk 10 10 Graphics NVIDIA GeForce GT 120 512 MB Serial Number YM9360V24PC System Report Software Update 2014 Apple Inc All Rights Reserved License Agreement 5 Select PCI Cards 0 Vv Hardware Card Type Driver Installed Slot ATA NVIDIA GeForce GT 120 Display Controller Yes Slot 1 Audio RocketRAID 2722 SAS Controller RAID Controller Yes Slot 3 Bluetooth Camera Card Reader Diagnostics Disc Burning Ethernet Cards Fibre Channel FireWire Graphics Displays Hardware RAID Memory PCI Parallel SCSI Power Printers RocketRAID 2722 SAS Controller SAS SATA SATA Express Name RocketRAID 2722 SAS Controller SPI Type RAID Controller Driver Installed Yes Storage MSI Yes Thunderbolt Bus PCI USB Slot Slot 3 V Network Vendor ID 0x1103 Device ID 0x2722 A Subsystem Vendor ID 0x1103 Locations Subsystem ID 0x0000 Volumes Revision ID 0x0003 WWAN Link Width x4 Wi Fi Link Speed 5 0 GT s Firewall Figure 5 Navigate to Apple Icon gt About this Mac gt System Report gt PCI 19 Loading the Drivers onto a Bootable Array Creating an array and then installing Windows OS onto the RAID configuration is a bootable array Since you cannot use the conventional method of installin
58. s to report array status For any disk s you hot plug into the device do not click rescan until all physical drives are detected and appear under Logical Device Information Beeper Mute The controller emits a beeping sound whenever an Array falls into critical status Array falls into disabled status You unplug a disk Your disk fails due to bad sectors SMART sensors anticipate drive failure If device is currently beeping clicking Beeper Mute will mute the sound immediately Note This button does not permanently mute the alarm In order to permanently mute the alarm go to Setting gt Enable audible alarm gt Disabled 35 Setting Tab Controller 1 4520 High Point Technologies Inc Global View Physical Logical Event SHI Recover Logout Help System System Setting Email Enable auto rebuild Disabled Enable Continue Rebuilding on error Disabled Enable audible alarm Disabled Set Spindown Idle Disk minutes Disabled Restrict to localhost access Disabled Set Rebuild Priority Medium Port Number 7402 Submit Password Setting Password Confirm Submit HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved Under this tab users can Enable auto rebuilding Enable rebuilding on error Turn audible alarm on off Set spindown time for idle disks Restrict to localhost Set rebuild priority Change
59. sabled Status Logical Device Information Name Type Capacity BlockSize SectorSize 0S Name Status W RAID_5_0 RAIDS 9 00 TB 64k 5126 Disabled Maintenance Array Information RAID_5 0 Location Model Device_1_1 Capacity Max Free 1 1 Device_1_2 7 4 00 TB 1 00 TB 1 2 B Device_1_3 6 00 TE 3 00 TB 81 3 S Device_1_4 3 00 TBE 0 00 GB 1 4 4 00TB 1 00TB A disabled status array means that your RAID level does not have enough disks to function e Your data will be inaccessible e Rebuilding will not trigger since RAID does not have enough parity data to rebuild upon Your options in Maintenance are e Delete e Unplug e Recover Delete will delete the array Unplug will take array offline making it safe to remove Recover will attempt to recover the array using the list from the recover tab Expanding an Existing Array Important It is recommended to Verify Rebuild your array before Expanding or Migrating Once you start an OCE ORLM procedure you can stop the process but it must be resumed until completion To add more capacity to your current configuration follows these steps 1 Log in WebGUI 2 Select desired controller from drop down menu on top left 3 Click Logical 4 Click Maintenance for the array you want to change e Select a different RAID level to Migrate 93 e Select the same RAID level to Expand Array Information Unplug Write Back Change Cache Policy Rename Important Record
60. sed on a variety of monitored hard disk properties How to Enable SMART Monitoring Controller 1 4520 WighPoint Technologies Inc Global View Physical Logical Setting Event Recover Logout Help Schedule Storage Health Inspector SHI Controller ID Port Device Serial Number RAID F me seine Device Status Found amp Repaired WD WCC4ENSLV3U6 RAID O 1 None SMART WD WX11D74RHV7A RAID_O 1 LOS None SMART WD WMC4NODCFMUT RAID O 1 None SMART WD WCC4EHYCFZAL RAID_O 1 0S None SMART HDD Temperature Threshold Set harddisk temperature threshold F 140 ai Set HighPoint RAID Management 2 6 8 Copyright c 1996 2015 HighPoint Technologies Inc All Rights Reserved 62 To access SMART attributes of an individual disk Log in to WebGUI default user RAID password hpt Select the proper controller using the drop down menu on the top left Click the SHI tab Click SMART on the desired disk Click Enable to enable SMART monitoring wm A W N e Disabling SMART monitoring You have the option the disable SMART monitoring on each individual disk To disable 1 Select the proper controller using the drop down menu on the top left 2 Click the SHI tab 3 Click SMART on desired disk 4 Click Disable Note Disabling SMART will prompt the Storage Health Inspector to change the disk status to Failed The alarm will not alert you when this setting is changed And any potential warnin
61. stopped The Expansion Migrating process has been stopped The status will display Need Expanding Migrating Critical OCE ORLM A disk member is lost during the OCE ORLM process Critical OCE ORLM rebuild The expanding migrating array requires a rebuild 79 Table 6 RAID Level Reference Guide disks space Each drive can be accessed as a single I 100 volume Offers the highest performance Disadvantage No fault tolerance failure of one drive results in complete data loss Just a bunch of JBOD disk No fault tolerance failure of one drive in the array results in complete data lose Disk Striping 9 100 Provides convenient low cost data redundancy for smaller systems and servers Useable storage space is 50 of total available capacity Can handle 1 disk failure Disk Mirroring High read performance and medium write performance with data protection for up to 2 drive failures Useable storage capacity equals total capacity of all drives in the array minus two Disk Mirroring followed by Stripe Not recommended for database applications that require frequent heavy write sessions Can handle 1 disk failure Not recommended for applications that require frequent heavy write sessions High read performance and medium write performance with data protection with a single drive failure High read performance and medium write performance with data protec
62. tion in case of up to two drives failure Disk Striping with Rotating parity Disk Striping with dual rotating parity 70 Application Backup Temporary file performance driven application Operating system backup and transaction database Fast database and application servers which need performance and data protection Data archives and ideal for application that require data protection Data archives and ideal for application that requires data protection HighPoint Recommended List of Hard Drives HighPoint maintains a list of tested hard drives suitable for RAID applications Since not every hard drive in the market can be tested this list is meant to be a general guideline for selecting hard drives operating in a RAID environment Regular desktop gerade drives are highly not recommended for RAID use http highpoint tech com PDF Compatibility_List RocketRAID_600_2700_3600_and_4500_Series_RAID _HBA_ Hard_Drive_Compatiblity_List pdf Contacting Technical Support For any help and support submit a support ticket online at http www highpoint tech com websupport You may also call us during our regular business hours Monday Friday Excluding Holidays 9 AM to 6 PM Phone 408 240 6108 1 1
63. to Critical status Identify the correct disk and rebuild from there Handling Disabled Arrays If two or more disks in your array go offline due to an error or physical disconnection your array will become disabled Disabled arrays are difficult to recover so it is important to fix any critical status as soon as possible To recover a disabled array using the Recover Tab will yield the best results To utilize the Recover tab you will need to insert the exact physical drives that are listed under the recover list How to recover from a Disabled Array 1 Log in to WebGUI 2 Click Maintenance for the array that is disabled 3 Click Recover Alternatively Log in to WebGUI Click Maintenance for the array that is disabled Click delete Click Recover Tab Select the RAID configuration you want to recover wm A W N e 71 6 Click Recover Array Your PC hangs when card is installed The moment you power on your PC the system BIOS will load and your PC will enter POST Power On Self Test If you hang at this screen it may be a system resources issue There are two methods to fix this problem 1 Update your motherboard BIOS 2 Update your RAID Controller BIOS Update your motherboard BIOS To update your motherboard BIOS refer to your motherboard manufacturer s user manual or website Update the RocketRAID 4522 BIOS To update RocketRAID BIOS refer to either of these sections e Using a Bootable USB to up
64. umber default 7402 The default port that the HighPoint WebGUI listens on is 7402 You may change it to any open port a7 Password Setting Changing your WebGUI password Under Password Setting type your new password and confirm it then click submit Recovering your WebGUI password If you wish to revert to the default password hpt delete the file hptuser dat For Mac Users Open Terminal Type or navigate to cd usr share hpt Type rm hptuser dat to remove the file Reboot A Ww N m For Windows Users Open file explorer Navigate to C Windows Delete hptuser dat Reboot sail ee Email Setting The following topics are covered under email e SMIP Setting e Adding Recipients You can set the controller to send an email out to recipients of your choosing when certain events refer to Event Tab trigger SMTP settings Enable Event Notification Server Address name or IP Mail From E mail address Login Name Password SMTP Port Support SSL CA Change Setting To set up email alerts 98 ND e UI Check the Enable Event Notification box Enter the ISP server address name or SMTP name Type in the email address of the sender email account that is going to send the alert Type in the account name and password of the sender Type in the SMTP port default 25 Check support SSL box if SSL is supported by your ISP port value will change to 465 Note After you click Chang
65. website www highpoint tech com and download the WebGUI package Extract the contents and double click on HighPoint RAID Management exe Home Share View T di t RAID Manage Win_v2 5 2 4 15 01_12 W Search RAID_Manage_Win_v2 a Name Date modified Type w Favorites B Desktop aa HighPoint RAID Management 11 12 2014 1 25PM Application m Downloads _ HPT_CLl_Guide pdf 1 12 2015 333 PM PDF File cl Recent places 1 12 2015 3 39 PM Text Document jE This PC hi Network Follow the on screen steps to install our software Welcome to the HighPoint RAID Management Setup Wizard This wizard will guide you through the installation of HighPoint RAID Management Itis recommended that you dose all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your computer Click Next to continue 1 667 KB 421 KB 2 Log in the WebGUI by double clicking the desktop icon created or by typing http localhost 7402 in your preferred browsers address line it is recommended to use the latest version of your browser 36 HighPoint RAID Management For Linux Users Refer to the installation guide or README included in the driver package for the most accurate and up to date installation steps 1 Download the Web RAID Management WebGUI for Linux online at www highpoint tech com 2 Extract the tbz file to the desktop and browse to the a
66. y Without cache acting as a buffer write performance will be noticeably slower but data loss due to power outages or other failures is significantly minimized Block Size default 64K 16K 32K 64K 128K 256K 512K 1024K are the supported block sizes 47 Adjusting the block size towards your disk usage can give some performance gain In a typical RAID configuration data of the virtual drive is striped or spread across the physical drives Having a smaller array block size will increase the likelihood of accessing all physical drives when processing large I O requests Multiple physical drives working in parallel increases the throughput meaning better performance For smaller I O requests 512 bytes to 4 kilobytes it is better to have each individual disks handle their own I O request improving the IOPS I O per second rather than having one tiny I O request being handled by multiple disks A block size of 64k is recommended because it strikes a balance between the two I O usage scenarios Capacity Default Maximum The total amount of space you want the RAID array to take up When creating RAID levels disk capacities are limited by the smallest disk An example of how disk capacities are limited by smallest disk You have 3 drives connected to the enclosure First drive is 6 TB second is 4 TB and third drive is 2 TB After creating a RAID level 5 using all three drives and maximum capacity The first drive will

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