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Hughes 9502 BGAN Terminal Users Guide

1. Figure 2 1 Home Page 9502 User Guide 19 3004146 0001 Rev E HVUnE gt nr STATUS Status Bar Connection The status bar is included on the home page and other pages that P a do not have a navigation bar It includes a field with the elevation angle and compass direction towards the visible satellite s Beam REGIONAL 13 Signal Strength 56 The status text in the Connection section is as shown in Table 3 gt Status Bar below Display Corresponding LED displa ie Initial start up 15 20 secs UT in pointing mode All three LEDs flash 1Hz Location 32 09573 N nie pnt A Registering Attempting to register PWR on GPS on or Last Fix 28 Nov 2011 pointing mode exited or flashing NET off 15 51 UTC bypassed Pointing Info PDP context active All three on or off after 1 5 1 4 Americas minute timeout 1473 as Registered Registered and attached PWR on GPS on and no context NET ec ony Table 3 Status Bar The signal strength bar shows the quality of the received signal The same scale is used for all beam types and so during pointing only the left part of the bar is used The signal strength in the Global Beam should be 46 to 52dB when it is pointed correctly the higher the better The signal strength increases in value as you transition to the Regional Beam and again when you get a PDP context and transition to the Narrow Beam The GPS status area shows the status of the
2. 9502 User Guide 39 3004146 0001 Rev E 40 Chapter 4 Inspecting the parts Determining where to install the ODU 9502 User Guide 3004146 0001 Rev E L Installation Instructions Make sure you have all parts listed in the shipment box before beginning the installation you should have the following parts 1 Hughes 9502 IDU 2 Flat panel ODU 3 10m RF coaxial cable terminating in N M connections at both ends 4 An N to TNC adapter is included in the cable bag Optional installation items 1 Basic Fix Mount Kit P N 3004066 0002 Azimuth elevation bracket P N 1022994 0022 3 IDU Strap P N 3500617 0001 In order for your terminal to work correctly the antenna or ODU must be installed in a location that provides a clear unobstructed line of sight to the satellite Any objects such as building structures or trees may degrade the quality of the satellite signal To determine where to install the ODU you need to determine that you have both a clear unobstructed line of sight to the satellite and that your fixed mount is aimed in the approximate direction to the satellite To determine the direction from your location to the satellite follow the steps below 1 Determine the latitude and longitude of the site and enter them into the Location Spreadsheet that is available on the Hughes BGAN support page http www bgan hughes com This will give you the compass direction and the elevation angle to point t
3. 9502 User Guide 31 3004146 0001 Rev E ER E CHEE EE A l ay ie gt r A Kean nmarsat a ay accessed All local IP ports are blocked e g so AT commands and the upgrader cannot be used User data can be sent if a PDP context IS up To activate the security feature select Password Protection On enter the same password string in both fields and press Apply If the two password fields match the password 1s saved and security is enabled The UT will be locked when it restarts or to immediately lock it press Lock Unit Make a note of the password as it cannot be viewed and once the UT is locked it cannot be accessed To deactivate the security feature select Password Protection Off and press Apply If the Web Ul is accessed when the UT is locked the browser is redirected to the Login page and the password must be entered If the wrong password is entered three times in a row password entry is locked out and the UT must be restarted before the password will be accepted Terminal Login Security Password required Security Password Apply Figure 2 14 Login Page 32 9502 User Guide 3004146 0001 Rev E hvure gt inmarsat SMS Pages The SMS pages are used to send SMS messages from the terminal to another BGAN device or another phone number When sending an SMS message use the symbol in front of the country code o
4. Hughes 9502 Fixed Satellite Terminal P N 3500509 0001 User Guide Document No 3004146 0001 Rev E 28 March 2013 11717 Exploration Lane Germantown MD 20876 T 301 428 5500 F 301 428 1868 2830 Copyright O 2013 Hughes Network Systems LLC All rights reserved This publication and its contents are proprietary to Hughes Network Systems LLC No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems LLC 11717 Exploration Lane Germantown Maryland 20876 Hughes Network Systems LLC has made every effort to ensure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Trademarks Hughes and Hughes Network Systems are trademarks of Hughes Network Systems LLC All other trademarks are the property of their respective owners Understanding safety alert messages seciessccecesceciececescincecsesvasives denceceuseasesestiecedeseresduestewceesewecedees 5 Messages concerning personal injury Messages concernant des blessures corporelles 5 Messages concerning property damage Messages
5. A EVEN A A FT End L The M2M page includes the following configurable parameters e Context Watchdog On Off e Primary Ping Address e Secondary Ping Address e Tertiary Ping Address e Time between Pings e Ping required Yes No If set to No then the system will not try to ping on timer expiration if data was transmitted within the watchdog period e Always on context On Off default is On e Always on static IP address If the TE has a known static IP address or never ARPs enter this address Alternatively leave the IP address blank 0 0 0 0 and the UT will set up a context for the first device it detects through ARP during startup e APN drop down box 9502 User Guide 29 3004146 0001 Rev E RUURES inmarsat Security Passwords The security passwords page includes the following functions e Personalization Key to lock the UT to a particular USIM SIM to Phone lock This is Off by default e Administration password Off by default Default password is admin e SMS Remote Control Off by default On Off radio button e SMS Remote Password default is remote case sensitive If the Enhanced Security feature is enabled the password will be displayed encrypted e Sender White list is a list of numbers that the terminal will allow a remote SMS message to come from When entering the number use the symbol in front of the country code e g 870 or just start with the country co
6. Mode XL band ready Relay Mode Auto Power ON when power is applied Automatic PDP Context Activation Static or DHCP Dedicated M2M webUI Security o Ethernet MAC Filtering o Administration Password o SMS Control password o White List for SMS control o AT Command password lock o SIM Personalization Phone to SIM DP SIM Lock SP SIM Lock The Hughes 9502 has the following interfaces Ethernet connection RJ45 USB 1 1 connection USB Type B for PC to configure terminal requires installation of Hughes USB driver See www bgan hughes com TNC type RF connector on IDU and N type RF connector on the ODU Integrated GPS receiver and L band ODU RS232 serial interface DB9 male DTE to external NMEA 0183 based GNSS device e g GLONASS receiver This port cannot be used for serial data 9502 User Guide 15 3004146 0001 Rev E D inmarsat L e 3 LED status display and a single function button e 3 5 mm stereo audio jack for audio tone or voltage level to assist in ODU pointing e USIM card slot behind SIM door Figure 1 6 Front side view of IDU Figure 1 7 Back side view of IDU 16 9502 User Guide 3004146 0001 Rev E Terminal Specifications Technical Specifications Satellite TX Frequency 1626 5 1675MHz Satellite RX Frequency 1518 1559 MHz GPS Frequency 1574 42 1576 42 MHz 9502 Indoor Unit Weight 9502 Indoor Unit Dimensions 12 Kg 50 mm x 200 mm x 45
7. Relay mode only supports a single user TE If you need to connect a laptop via the USB port for configuration and monitoring purposes you must set the laptop up with a local static IP address within the same subnet as the terminal e g 192 168 128 200 This prevents the USB port from getting the single DHCP address when in Relay mode once you reboot the terminal The 9502 can be controlled remotely via SMS and locally via AT commands The AT interface can be used for local control of the terminal as long as AT commands can be sent by the terminal equipment TE connected The syntax of all AT commands is 9502 User Guide 35 3004146 0001 Rev E 36 L covered in the Inmarsat BGAN UT TE Interface Specification and the AT command listing supported by the 9502 can be downloaded from the Hughes website at www bgan hughes com The 9502 includes a remote control by SMS feature that supports the special SMS messages listed in Table 5 Remote Control SMS Message Commands Remote control SMS is supported by default in the 9502 and does not have to be activated by a feature code The syntax of the messages is covered in the Hughes 9502 SMS Remote Control Feature User Guide All remote control messages and responses must fit into a single 160 character SMS The SMS handler automatically deletes any message that fills the last SMS slot in the USIM to ensure there is always room to receive control SMS messages Control message
8. The Inmarsat network does not interconnect for SMS with all cellular carriers Some only work in one direction Most remote SMS problems are caused by configuration or syntax problems Configure the device for 10BaseT Test SMS from cell phones to BGAN before deploying to verify interconnectivity Alternatively use another BGAN terminal to send and receive SMS Verify the UT has remote SMS enabled Verify you are using the correct password If the white list is configured verify you are initiating messages from a device with an allowed number Check the syntax of the SMS against the SMS Remote Control Feature User Guide Spaces are used as delimiters between parameters and must used correctly Some parameters require double quotes e g APN such as bgan inmarsat com 9502 User Guide 3004146 0001 Rev E 61 62 L Chapter 8 Declaration of Conformity We Hughes Network Systems manufacturer s name of 9605 Scranton Road Suite 500 San Diego CA 92121 USA address declare under our sole responsibility that the product Hughes 9502 Satellite Terminal detailed description of product including name type model and supplementary information such as lot batch or serial number sources and number of items to which this declaration relates is in conformity with the following standards and or other normative documents For article 3 1 a Health and Safety of the User EN 62311 IEC 60950 1 2n
9. and starts to register with the network the ODU is now transmitting so please stay at least I m clear of the front of the ODU to avoid RF radiation Figure 4 10 Function Button 9502 User Guide 49 3004146 0001 Rev E 50 Pointing the ODU 9502 User Guide 3004146 0001 Rev E Determine the azimuth and elevation for the look angle to the satellite in advance of the installation by using the approximate latitude and longitude of the site in a simple satellite pointing application or specially marked map This 1s the preferred mode as 1t simplifies the install and may be critical data for choosing the site if there are multiple potential locations to mount the UT in wooded mountainous or built up areas Alternatively you can get the azimuth and elevation angle by powering up the UT allowing it to get a GPS fix and then checking the pointing information on the 9502 home webUI page In order to speed up getting the initial GPS fix while you are in pointing mode you should lay the ODU flat with a clear view of the sky first so that 1t can see as many GPS satellites as quickly as possible Once you get the initial GPS fix GPS LED solid green then you can point the ODU to the Inmarsat satellite If you short press the function button to enter pointing mode all three LEDs start to blink indicating that the terminal is in pointing mode To aid in pointing you can use two different methods 1 You can use the 3 5mm jack
10. ble de mise a la terre avec une cosse entre la vis de terre et le ch ssis Serrez la vis de terre apr s que le cable avec cosse ait t install Le cable avec cosse doit tre soit en cuivre zingu ou en acier tam 9502 User Guide 3004146 0001 Rev E 2 inmarsat hvane gt Hughes also recommends that a protective earth cable be connected to the ODU or ODU mount Please consult professional local advice for protective earth grounding requirements Hughes recommande galement qu un cable de terre de protection soit connect l ODU ou au montage de PODU Veuillez consulter un conseil professionnel local pour les sp cificit s concernant la mise la terre de protection Connect earth grounding wire lug in between screw and chassis Figure 5 1 9502 IDU Protective Earth Grounding 9502 User Guide 3004146 0001 Rev E 57 58 9502 User Guide 3004146 0001 Rev E L EN KEN AA MITE Disclaimer Avertissement Whilst prepared in good faith Hughes makes no warranty or representation as to the accuracy completeness or fitness for purpose of this document or its contents and all warranties whether express or implied are excluded Hughes to the maximum extent permitted by law excludes any liability arising from the use of this document or 1ts contents Users attention 1s brought to the fact that the local applicable laws and regulations as to the use of the remote ODU may app
11. concernant des dommages mat rtels 6 AA e III E E 7 Chapter Product Descripti n yeieccsccsscscsseesevenccinsccsseevecancsansecssecsesenessunccssseveseacsavsecasestenseces 13 SKE As DE EE EE E E 13 Optional Mounting ACCESSONICS unter d cennie A id aiaeei Ei 14 Mainteatures of te sen 14 SR o A 15 TENNE TN 17 ner rim Web kann diiniita 18 NE e on E E see nremrerererr E A etter Terre 18 Home Tabo EET EE 18 F dt jr 18 A e eedegaauecetiestvequeiaieceateseedeasaueseates 18 dicto SOOT EE AS 19 SUS Dot NE 20 CO OS RD ee 21 Mimare Cone 1S ag 1 e E E R 21 ASA e O A 22 MENN PIS usada o 24 ee mee r a D eo 25 PAVEN 25 il AAA E E E E E EEEE E 26 MIP 2 FEN 27 UA EE 28 Poo COS A e N E E E E E E A 29 FUP 30 Enhanced Security Settings Page secisssassceornsnindessinaswssesnevbsssstaccededidesooviaacasveasasbesnecacseandddccoetbesdasvoasacdnanes 31 N S PS 33 Chapter 3 Operational Features Lavvo 34 A PO In SE ST NN 34 PCC 10 gt 0 EEE EEE 34 NTN 35 NT 35 KA AP soedcacseeetiacassusnaaassessecGacveiacaesed tec E EE EE 35 Ku 35 9502 User Guide 3004146 0001 Rev E Remote Bd 36 SEA EE EEE EE EE a 37 Wake on LAN TN 37 TT 38 VG GE EE EE E E 38 Vi 39 NS EEE A A UE EE TAE 39 Chapter 4 Installation Instructions ssssscscsccccssssssssssssccccccccssssssssccccssccessssssssccooees 40 EDS DEC ASE CAS EEE EEE 40 ll 40 Determining Where to mstall the ODU din iee aai sE einai 40 ODU installation u
12. mm 9502 External Antenna Weight 9502 External Antenna Dimensions 85 Kg exclude mount and cable 85 mm x 385 mm x 33 mm 40 C to 75 C 55 C to 75 C Operating Temperature Storage Temperature Humidity 95 RH at 40 C 9502 External Antenna Wind loading Survival wind loading with optional mount up to 100 mph 9502 Indoor Unit Water and Dust P 40 Compliant 9502 External Antenna Water and Dust P 65 Compliant Nominal Input Voltage 12VDC 24VDC Data Connectivity J45 connector Ethernet 10BaseT SB Type B USB 1 1 for configuration PC E Other Features Single external BGAN Satellite and GPS antenna connection GPS module inside Indoor Unit 3 status LEDs Antenna pointing audio tone and voltage level indicator through audio jack SIM USIM Slot behind SIM door Table 1 Terminal Specifications 9502 User Guide 17 3004146 0001 Rev E 18 Chapter 2 Web Ul Layout M Configuration via Web UI The UT is typically configured via the Web User Interface UT Browsers that are currently supported are IE7 amp 8 Mozilla and Safari only The Web User Interface UI can be accessed from a MAC or PC browser by entering 192 168 128 100 as the URL unless you change the IP address of the UT Table 2 shows the 9502 Web UI layout Home Manage Contexts Automatic Contexts Manage APNs Home Tab Terminal Information SIM Information 9502 User Guide 3004146 0001 Rev E IP Ad
13. o Es Chapter 1 Product Description Contents of the Hughes 9502 Kit The Hughes 9502 Kit P N 3500509 0001 is a two piece design that comes with an Indoor Unit IDU an Outdoor Unit ODU and a 10 meter RF cable that has an N type connection at both ends and an N to TNC adapter inside the cable bag for connection to the IDU Figure 1 1 IDU P N 3500563 0001 Figure 1 2 RF Cable with N to TNC adapter P N 3500634 0001 Figure 1 3 ODU P N 3500564 000 I 9502 User Guide 13 3004146 0001 Rev E UGHES inmarsat Optional Mounting Accessories h The IDU can be mounted using the IDU strap P N 3500617 0001 if desired Strap will require 4 each mounting bolts either M3 5 or 6 32 not included Figure 1 4 IDU Mounting Strap The ODU can be mounted using the Basic Fixed Mount Kit P N 3004066 0002 or by using the azimuth elevation bracket P N 1022994 0022 and an existing 1 5 diameter pole f SEO Pym Figure 1 5 Azimuth Elevation Bracket Main features of the 9502 The main features of the Hughes 9502 terminal are listed below e Use of Internet Protocol IP via the BGAN satellite network e Remote Management o Web Ul interface o SMS Control o AT Command Control o Log file upload o Terminal configuration o Remote firmware upgrade e Power Savings and Sleep Mode 14 9502 User Guide 3004146 0001 Rev E Interfaces L IP Watchdog Install
14. 0001 to 2400 Set to 0 to deactivate the time of day feature When the UT powers down into this mode it will disconnect from the BGAN network and monitor the local Ethernet port and power 9502 User Guide 37 3004146 0001 Rev E 38 ATC 9502 User Guide 3004146 0001 Rev E L EN KEN AA MITE up again if it sees any Ethernet packet ARP DHCP data packet etc In this mode the power consumption is less than 10mW when powered from a 12V source The UT generates Ethernet sync pulses so the TE believes the link is still active When an Ethernet packet is detected the UT will power up normally register and bring up a PDP context 1f configured for ACA It takes about 1 minute for the UT to be fully connected to the Inmarsat network For this mode to be useful the TE must only send Ethernet packets when it has data to send over the air Thus for example the TE should be configured with a static IP address to avoid periodic DHCP exchanges waking up the UT Serial Pin Power Control The UT can be switched off by applying a voltage to pin 9 of the DB9 serial port If you apply voltage to Pin 9 of the serial port with pin 5 as Ground the UT will power down It will power up when you remove the voltage The voltage can be 2 5V to 50V 12V is the recommended level The UT includes an extended L band scanning mode to detect Auxiliary Terrestrial Component ATC or other sources of external interference The term
15. 2 Manage Contexts 9502 User Guide 21 3004146 0001 Rev E EE a Yu FE gt inmarsat M Automatic Contexts This web page in release 5 9 3 1 and higher allows you to use Automatic Context Activation ACA for multiple devices The M2M page Always on context can be used if you only require a single context Static IP Automatic Contexts You can define static ACA entries for specific addresses If an entry 1s set to On the UT will set up a context for this address at startup regardless of whether it sees it If set to Data the UT will activate the context when it sees data from the device destined to the spacelink If the context is deactivated by the network e g due to inactivity the UT will reactivate it To turn on ACA for a particular static address select On or Data from the drop down list and enter an address When you are finished click on Update Static Settings and you should see a message saying Operation Successful Hvar DE A ED 9502 gt Automatic Contexts for Multiple Devices STATUS This feature automatically connects Devices based upon their IP Addresses Connection Static IP Addresses cannot intersect with the DHCP Address Range gt Connected Static IP Automatic Contexts Beam NARROW 54 Signal Strength 67 1 Off 200 Standard bgan inmarsat com 2 Off 210 Standard bgan inmarsat com 3D GPS Fix 3 Off 220 Standard bgan i
16. 40 00 13 a0 4d 48 c1 Remove Apply Figure 2 7 Ethernet Settings 26 9502 User Guide 3004146 0001 Rev E HUGUES inmarsat ATC Page The ATC page includes e ATC robustness On Off radio button e ATC scan button e ATC scan status bar This indicates the results of the last scan ATC Ancillary Terrestrial Component ATC Configuration ALL SETTINGS ATC Robustness C On Of lt gt IP Address DHCP Apply Changes ae ATC Scan in Scan Status Scan Success No ATC source found ATC Setup ATC Scan Time 06 Feb 2013 18 34 UTC aL e Scan Trigger Start Scan bb Features Figure 2 8 ATC Page Feature Management Page Arik gt p Connections Settings H P t Q M2M Security Feature Management Available Features ALL SETTINGS lt gt IP Address DHCP SMS Remote Management Active iz Enhanced Security Inactive o r Ethernet BGAN Services Inactive C A ATC Setup Feature Activation Code Po Activate Feature bb Features Figure 2 9 Feature Management Page 9502 User Guide 27 3004146 0001 Rev E EE a Yu FE gt inmarsat M You can enable special features from this page SMS Remote Management allows the unit to receive and act on special remote control SMS messages This feature is on by default Enhanced Security in release 5 9 3 1 and higher allows you to lock the UT so that it c
17. 500564 000 I FIGURE 1 4 IDU MOUNTING STRAP FIGURE 1 5 AZIMUTH ELEVATION BRACKET FIGURE 1 6 FRONT SIDE VIEW OF IDU FIGURE 1 7 BACK SIDE VIEW OF IDU FIGURE 2 1 HOME PAGE FIGURE 2 2 MANAGE CONTEXTS FIGURE 2 3 AUTOMATIC CONTEXTS FIGURE 2 4 DHCP AUTOMATIC CONTEXTS FIGURE 2 5 MANAGE APNS FIGURE 2 6 IP ADDRESS DHCP SETTINGS FIGURE 2 7 ETHERNET SETTINGS FIGURE 2 8 ATC PAGE FIGURE 2 9 FEATURE MANAGEMENT PAGE FIGURE 2 10 M2M SETUP FIGURE 2 11 SECURITY PASSWORDS FIGURE 2 12 ENHANCED SECURITY PAGE LINK FIGURE 2 13 ENHANCED SECURITY SETTINGS PAGE FIGURE 2 14 LOGIN PAGE FIGURE 2 15 SMS SEND RECEIVE FIGURE 4 1 HOME PAGE SHOWING POINTING INFORMATION FIGURE 4 2 BASE BRACKET AND BUBBLE LEVEL FIGURE 4 3 POLE ASSEMBLY FIGURE 4 4 AZIMUTH ELEVATION BRACKET FIGURE 4 5 POLE COLLAR FIGURE 4 6 WEATHER PROOF CONNECTOR FIGURE 4 7 CONNECT CABLE TO TNC CONNECTOR ON IDU FIGURE 4 8 POWER CONNECTOR FIGURE 4 9 CONNECTING POWER LEADS FIGURE 4 10 FUNCTION BUTTON FIGURE 4 11 SIGNAL STRENGTH ON HOME PAGE FIGURE 4 12 LED FLOW CHART FIGURE 4 13 ADJUSTING ELEVATION FIGURE 4 14 ADJUSTING AZIMUTH FIGURE 5 1 9502 IDU PROTECTIVE EARTH GROUNDING 9502 User Guide 3004146 0001 Rev E 13 13 13 14 14 16 16 19 21 22 23 24 25 26 27 27 28 30 31 31 32 33 41 42 43 43 44 45 46 47 48 49 51 52 54 54 57 TA
18. BLE 1 TERMINAL SPECIFICATIONS i eeesrnrnevnevnennnrnvnsvnunnnrnnnnnnnvnnnnnrnnnsnnunnnnnnnnnnennunnnrnnnnnnennunnnnnensunnennnnnnneneenee 17 TABLE 9502 WEB ULLAYOUT eanet 18 TD TEMME NN 20 TL a aaa aceras cc 20 TABLE 5 REMOTE CONTROL SMS MESSAGE COMMANDS eeresvernnvnnvnnsvnvnnevnnvnnvnnsnnnnnnvnnennsnnsnnsnnsnnnennnnnuneee 36 TABLE 6 AT UNSOLICITED RESPONSE CODES sssrrrtita iaa iaa 60 9502 User Guide 3004146 0001 RevE EN KEN AA MITE L Understanding safety alert messages Safety alert messages call attention to potential safety hazards and tell you how to avoid them These messages are identified by the signal words DANGER WARNING CAUTION or NOTICE as illustrated below To avoid possible property damage personal injury or in some cases possible death read and comply with all safety alert messages Messages d alerte de s curit attirent l attention sur les dangers potentiels et de vous dire comment les viter Ces messages sont identifi s par un signal mots DANGER AVERTISSEMENT ATTENTION ou avis comme illustr ci dessous Pour viter des dommages mat riels des blessures ou la mort dans certains cas possible de lire et de respecter tous les messages d alerte de s curit Messages concerning personal injury Messages concernant des blessures corporelles The signal words DANGER WARNING and CAUTION indicate hazards that could result in personal injury or in some cases dea
19. Fr quence Radio RF A la vue de ce symbole d alerte et du terme AVERTISSEMENT suivez rigoureusement les instructions d avertissement afin d viter une blessure aux yeux ou toute autre blessure Warning Where you see this alert symbol and WARNING heading strictly follow the warning instructions to avoid personal injury Avertissement A la vue de ce symbole d alerte et du terme AVERTISSEMENT suivez rigoureusement les instructions d avertissement pour viter toute blessure 9502 User Guide 3004146 0001 Rev E A M EN KEN AA MIE Danger Electric shock hazard Where you see this alert symbol and DANGER heading strictly follow the warning instructions to avoid electric shock injury or death Danger Risque de choc lectrique A la vue de ce symbole d alerte et du terme DANGER suivez rigoureusement les instructions d avertissement pour viter tout choc lectrique ou blessure mortelle Warnings for Satellite Terminal Avertissements pour le Terminal Satellite A 8 9502 User Guide 3004146 0001 Rev E Do not stand in front of the ODU Antenna This device emits radio frequency energy To avoid injury do not place head or other body parts in front of the satellite ODU when system is Operational Maintain a distance of m or more from the front of the Satellite Terminal ODU Ne pas se tenir en face de I ODU antenne Cet appareil met une nergie de fr quence radio Pour viter tout
20. GPS fix and results are shown in the following table 2D GPS Fix The UT has acquired a 2D GPS fix and can continue Registration with the network Location Shows Latitude and Longitude coordinates if allowed by network GPS Policy Shows Blocked if the unit has a fix but the policy has not yet been received Shows date and UTC time of last GPS fix Table 4 GPS Status The Pointing Info section shows the satellite that the UT should be pointed to and gives the Azimuth and elevation angles to the satellite When the UT is in an overlap region the Pointing Info section will show both satellites and the user will have to pick the best one to point to 20 9502 User Guide 3004146 0001 Rev E D hvure gt inmarsat Connections Tab Manage Contexts Page The Manage Contexts page under the Connections tab displays the status of any active contexts and allows contexts to be controlled Typically this page will not be used and you configure context activation via the always on option on the M2M page or the ACA page STATUS Connection Connected 192 168 128 40 Standard bgan inmarsat com 161 30 22 119 Beam REGIONAL 13 Signal Strength 57 40 GPS A 3D GPS Fix Location 32 895737 N 11720222 W Open a New Connection Last Fix 06 Feb 2013 TE 192 168 128 20 Pointing Info 5 14 Americas 1173 IN 465 Standard bgan inmarsat com Open Selected Connection Figure 2
21. Hughes Network Systems peut r sulter l annulation de l autorit confi e l usager d op rer cet quipement 9502 User Guide 63 3004146 0001 Rev E 64 Hazardous Substances Directive EU WEEE Waste Electrical and Electronic Equipment Directives 9502 User Guide 3004146 0001 Rev E L To comply with Industry Canada s RF exposure requirements this device must be operated with a minimum separation distance of one meter from the satellite terminal s antenna to a person s body Other operating configurations should be avoided Pour tre conforme aux r glements d Industrie Canada sur l exposition aux rayonnements RF cet appareil se doit op rer a une distance d au moins un m tre entre antenne du terminal de transmission satellite et le corps d une personne Toute autre configuration d op ration devrait tre vit e EU RoHS Restriction of The European Union EU Directive 2011 65 EU restricts the use of certain hazardous substances in electrical and electronic equipment Unless otherwise noted all products assemblies and sub assemblies manufactured by Hughes and its sub contractors are compliant with this directive The European Union EU Directive 2002 96 EC on waste electrical and electronic equipment mandate recycling of electrical and electronic equipment throughout the EU by August 13 2005 Unless otherwise noted all products assemblies and sub assemblies manufactured by H
22. an only be accessed locally after entering a password Refer to the Enhanced Security Settings Page below When this feature is active the remote SMS password will be stored encrypted When the feature is enabled a link to the Enhanced Security page appears on the Security Passwords page see below BGAN Services allows the unit to be converted to a unit that uses a BGAN SIM rather than an M2M SIM x ia P Settings M2M M2M Setup STATUS Ping Configuration Connection Context Watchdog On Off C ted Sends a PING to keep the context alive and test connectivity If ping fails PENE and the unit can not recover resets unit Beam NARROW 84 Primary Ping IP Address 8 8 8 8 Signal Strength 67 40 Secondary Ping IP Address 0 000 Optional GPS Tertiary Ping IP Address 0 000 Optional 3D GPS Fix Time between Pings 10 minutes Location 3289573 N an Ping Required Yes No dd ot Always send ping even if other data sent recently Last Fix 06 Feb 2013 16 37 UTC Apply Changes Pointing Info Always ON Context 2 o AG 5 Always On Context On Of y Static ACA IP Address 0 0 0 0 If the Local IP address field is left blank a context will be set up for the first device detected vis an ARP QoS Standard APN Config bgan inmarsat com Apply Changes Figure 2 10 M2M Setup 28 9502 User Guide 3004146 0001 Rev E Ping Configuration Always On Context
23. axial ODU cable The minimum bend radius of the cable is 2 50mm however it is recommended that a 4 100mm bend radius be used Any modification to these rules must be approved by Hughes and Inmarsat prior to the installation 44 9502 User Guide 3004146 0001 Rev E inmarsat Attaching RF cable to ODU 1 2 A EE a UE Tr Attach the cable to the mounting pole via a zip strap to take the weight of the cable Mate the connector to the ODU firmly by hand but do not over tighten Weatherproof the connection using self amalgamating tape not provided see Figure 4 6 Weather proof connector Route the cable to the 9502 IDU avoiding any sharp bends extremes in temperature and compression of the cable Figure 4 6 Weather proof connector 9502 User Guide 3004146 0001 Rev E 45 X inmarsat Attaching RF cable to the Hughes 9502 IDU Locate the TNC connector on the back of the IDU and connect the cable from the ODU to the IDU see Figure 4 7 Connect cable to TNC connector on IDU using N to TNC adapter provided Figure 4 7 Connect cable to TNC connector on IDU 46 9502 User Guide 3004146 0001 Rev E inmarsat Connecting power leads to the Hughes 9502 IDU A Once the ODU is properly connected you can then connect the power leads positive and negative from the power source to the 9502 IDU power connector The IDU is clearly marked for positive and ne
24. d Edition For article 3 1 b Electromagnetic Compatibility EN 301 489 1 EN 301 489 20 For article 3 2 Effective Use of the Spectrum Allocated EN 301 444 We hereby declare that all essential radio test suites have been carried out and that the above named product is in conformity to all the essential requirements of Directive 1999 5 EC Identification The equipment will also carry the Class 2 equipment mark identifier CE The technical documentation relevant to the above equipment will be held at Hughes Network Systems 9605 Scranton Road Suite 500 San Diego CA 92121 USA name and address of EU representative Bill Lindsay name Senior Engineering Program Director 8 March 2012 title A signature of authorized person date 9502 User Guide 3004146 0001 Rev E FCC Compliance Conformit FCC IC Compliance Conformit IC L EN AA MITE This device conforms to the FCC rules Any changes or modifications to Hughes Network Systems equipment not expressly approved by Hughes Network Systems could void the user s authority to operate the equipment Cet appareil est conforme aux regles FCC Toute modification apport e a l quipement de Hughes Network Systems et non approuv express ment par Hughes Network Systems peut annuler l autorisation de l utilisateur op rer cet quipement To comply with FCC RF exposure requirements this device must be operated wi
25. ddress DHCP Server enable DHCP Address Range Lease Time when Idle Lease Time when Connected Network Mode field NAT or Relay see Network Mode section IP Address DHCP Settings Terminal Local IP Address ALL SETTINGS En Terminal Local IP Address 192 i 168 128 100 gt IP Address DHCP PTA M Enable DHCP Server r Ethernet DHCP Address Range 192 168 1268 101 to 199 A ATG Setup Lease Time when Idle 1 Minutes Lease Time when 1 Minutes Features Connected ee Al network Operating Mode Netmode NAT mode Apply Changes Figure 2 6 IP Address DHCP Settings 9502 User Guide 25 3004146 0001 Rev E EE Ai UV Uri gt inmarsat Ethernet Port Page h The Ethernet Port settings page includes e Wake On LAN see Wake on LAN Any Packet section o Wake On LAN On Off radio button o Wake On LAN idle timer in minutes o Wake On LAN time of day 24 hour clock e MAC Address filtering o Ethernet MAC Address filtering enable tick box o Table of allowed Ethernet MAC addresses Ethernet Settings e Wake On LAN Con of lt gt IP Address DHCP Triggered on Idle timeout fo Mins Triggered at Time of Day 0000 eg 1015 is 10 15AM r Ethernet A A Apply LA A ATC Setup _ S_ 7 _ _ s_ MAC Address Filtering TE Features FT Enable MAC Address Filtering AAA dl Allowed Mac Addresses Add A Detected Device 192 168 128
26. de e g 870 Do not use 00 in front of the country code A Xuja F Home Connections Settings M2M Security SMS Security Passwords Remote SMS Feature Connection Remote SMS Control On O Off e Registered Remote SMS Password remote Beam REGIONAL 13 Signal Strength 57 40 Senders White list List of Allowed Remote SMS Senders ured ONLY Remote SMS messa from Mis list of iE Senders will De honoured A DB 2D GPS Fix Location 32 89572 N 117 20225 W Last Fix 20 Dec 2011 Apply 22 39 UTC E a 14 Americas Administration Password has not been Created Bt A A Phone to SIM PIN up to 8 digits can be used to lock the terminal to the installed SIM The terminal will require the Phone to SIM PIN before another SIM can be used Phone to SIM PIN is Disabled Figure 2 11 Security Passwords If the Enhanced Security feature is enabled a link to the Enhanced Security page will be displayed as shown below 30 9502 User Guide 3004146 0001 Rev E EN T RNE EN EE A HUGUES inmarsat Administration Password Administration Password is Disabled Change Settings Phone to SIM PIN A Phone to SIM PIN up to 8 digits can be used to lock the terminal to the installed SIM The terminal will require the Phone to SIM PIN before another SIM can be used Phone to SIM PIN is Disabled Change Settings Enhanced Security Configure Enhanc
27. dress DHCP Settings Ethernet Port Saved Drafts M2M Setup Security Send Receive SMS ATC Sent Messages Features Table 2 9502 Web UI Layout The home page includes the following fields e Model e IMEI e Software Version e IMSI e SIM APN e Terminal phone number X inmarsat Troubleshooting e System Log e Event Log e Packet Log These files can be FTP d out of the UT and used for debugging To download the logs right click on the Download Current link and select Save Target As xan Y t Settings M2M STATUS Terminal Information Connection Model BGAN USER TERMINAL Hughes 9502 gt Registered IMEI 353938 03 001013 0 Beam REGIONAL 13 Signal Strength 56 Software Version 5920 40 SIM Information GPS IMSI 901112112489883 3D GPS Fix APN bgan inmarsat com Location 32 89572 N 117 20210 W Subscriber Phone Number Not configured by Service Provider Last Fix 16 Jul 2012 14 41 UTC TON OE Terminal Logs 14 Americas 1473 IN 465 Gn Lin To download the logs to disk Click or right click the links below and select Save Target As System Log Download Current Event Log Download Current Download Archive Reset Event Log Packet Log Download Current Download Archive Reset Packet Log Click this button to restore all terminal settings to their original default values Click this button to reboot the terminal software Reboot Terminal
28. ds can be used Both mechanisms use the same password but the AT commands port and each Web UI session use a separate lock and must be individually unlocked Support for SMS Remote control is configured from the SMS settings page Each Remote Control SMS must include the correct password Remote control SMS containing AT commands will be processed regardless of the Admin setting they require the feature to be active and the correct SMS password USIM personalization or Phone to SIM lock can be used to lock the UT to a particular SIM MAC address filtering on the Ethernet port page allows the user to define the MAC address of TEs authorized to communicate via the Ethernet port Note The USB port is not included in the MAC filtering and can be used if the proper USB driver is installed on the TE Wake on LAN Any Packet The UT includes a special low power mode called Wake on LAN any packet From the Web UI you can configure the UT to power down into this mode after a configurable idle timer or time of day Wake on LAN operation 1s configured from the Ethernet Settings page Figure 2 7 Ethernet Settings under the Settings tab It includes a configurable idle timer to control when the UT shuts down into the Wake on LAN mode The UT declares the link idle if no packets are received on the Ethernet port within the idle time Additionally the UT can be configured to power down at a configurable time of day Enter UTC time as
29. e blessure ne placez pas la t te ou toute autre partie du corps en face de I ODU satellite lorsque le syst me est op rationnel Maintenez une distance de 1 m ou plus par rapport PODU du terminal satellite General Handle your Satellite Terminal with care Avoid exposing your Satellite Terminal to extreme hot or cold temperatures outside the range 40 C to 75 C Avoid placing the Terminal close to cigarettes open flames or any source of heat Changes or modifications to the Terminal not expressly approved by Hughes Network Systems will void the Warranty and could void your authority to operate this equipment Only use a soft damp cloth to clean the Terminal EN AA MITE L To avoid impaired Terminal performance please ensure the unit s ODU is not damaged or covered with foreign material like paint or labeling When inserting the SIM do not bend it or damage the contacts in any way When connecting the interface cables do not use excessive force G n ral Manipulez votre terminal satellite avec soin vitez d exposer votre terminal satellite des temp ratures extr mement chaudes ou froides en dehors de la plage 40 C 75 C vitez de placer le terminal proximit de la cigarette de flammes nues ou de toute source de chaleur Les changements ou modifications apport es au Terminal et non express ment approuv es par Hughes Network Systems annulent la garantie et peuven
30. e from Satellite Terminals that are more than 2 meters away Many types of older hearing aids may be susceptible to interference making it very difficult to use them near a Terminal Should interference be experienced maintain additional separation between you and the Satellite Terminal Appareils Auditifs La plupart des nouveaux appareils auditifs sont insensibles aux interf rences dues aux fr quences radio des terminaux satellites situ s plus de 2 m De nombreux mod les plus anciens peuvent tre sensibles aux interf rences ce qui les rend tr s difficiles utiliser proximit d un terminal En cas d interf rences d tect es veuillez maintenir une distance suppl mentaire entre vous et le terminal Electrical Storms installation of the Satellite Terminal during electrical storms may result in severe personal injury or death Orages Electriques L installation d un terminal satellite pendant un orage lectrique peut entrainer des blessures graves ou mortelles Protective Earth Grounding is recommended by Hughes for both the IDU and the ODU equipment Please consult professional local advice for these requirements Une mise la terre de protection est recommand e par Hughes la fois pour I IDU et le mat riel ODU Veuillez consulter un conseil professionnel local pour ces sp cifications A RES AA ONE M y PO ii WA EA E FD f E s t 7 Fa PE SERRE SE EGS
31. ed Security Features Figure 2 12 Enhanced Security Page Link Enhanced Security Settings Page The Enhanced Security Page in release 5 9 3 1 and higher is used to configure local security for the unit xun Connections Settings Enhanced Security Settings a To activate terminal security or change the password set the Password Protection to ON and enter password in the two fields and press Apply Connection e To deactivate terminal security set the Password Protection to Off and press Apply gt Connected Beam NARROW 64 Signal Strength 68 Enhanced Security Settings 40 _ Password Protect on O OF O n Enter Password bel owl GPS Security Password A 3D GPS Fix Re enter Password Location 32 89572 N 117 20217 W a ad Last Fix 15 Nov 2012 20 04 UTC e When Password Protection is enabled Press the Lock Unit button or reboot to lock the unit Pointin g Info The password must then be entered to access the terminal J5 LA Americas Lock the Terminal Lock Unit 1473 N 465 Figure 2 13 Enhanced Security Settings Page For added security you can lock the UT so that it cannot be accessed locally This is controlled by a security password configured from the Enhanced Security Settings page accessible from the Security Passwords page When the password is active each time the UT starts up the password must be entered before the user interface can be
32. equipment Service Qualifi N essayez pas de d monter votre terminal satellite L unit ne contient pas de composants r parables par le consommateur Seul le personnel qualifi peut installer ou r parer le mat riel Accessories Use Hughes approved accessories only Use of non approved accessories may result in loss of performance damage to the Satellite Terminal fire electric shock or injury Accessoires Utilisez uniquement des accessoires approuv s par Hughes L utilisation d accessoires non approuv s peut entrainer une d gradation de performance un endommagement du terminal satellite un incendie une lectrocution ou des blessures Connecting Devices Never connect incompatible devices to the Satellite Terminal When connecting the Satellite Terminal to any other device read the device s User Manual for detailed safety instructions Connexion de p riph riques Ne jamais connecter des p riph riques incompatibles au terminal satellite Lors du raccordement du terminal satellite un autre appareil lire le manuel utilisateur du p riph rique pour les instructions d taill es de s curit L EN KEN AA MITE Pacemakers The various brands and models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals Therefore people who wear a cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist If as a pacemake
33. f the number you want to send the SMS to e g 16199778619 dl i als X R Settings M2M Security SMS Send Receive SMS SMS MAILBOXES From At RAN Send Receive I 870772420035 I 870772420035 Saved Drafts I 870772420035 qq AAA I 870772420035 DA Sent Messages FT 870772420035 Reply Forward CY 270772420038 Compose Message I 870772420035 TG I 870772420035 I 870772420035 I 870772420035 hl Delete Checked Page 1 Send Save Characters Remaining 160 Figure 2 15 SMS Send Receive 9502 User Guide 33 3004146 0001 Rev E 34 Chapter 3 LEDs Function Button 9502 User Guide 3004146 0001 Rev E L Operational Features The 9502 has three green LEDs Power LED PWR o Turn unit on LED turns on GPS LED o Flashes while acquiring fix o Turns solid when unit has a 2D or 3D fix Network LED NET o Flashes when registered o Turns solid when unit establishes a PDP context All three LEDs flash in install mode and short flash if there is a fault detected that prevents normal operation e g no SIM installed or incorrect SIM installed The M2M unit includes one user button called the function button e Short press lt 2 second o During startup while power LED flashing a short press enters install mode see Pg 49 o In install mode short press exits install mode o If LEDs off short press turns them on e Medium press 2 t
34. gative leads and the IDU is designed for a nominal 12Vdc and 24Vdc voltage and is protected from reverse polarity Figure 4 8 Power connector 9502 User Guide 47 3004146 0001 Rev E Ter Tait A HUGUES inmarsat Insert the positive lead into the positive terminal jack and tighten the screw Then connect the negative lead into the negative terminal jack and tighten the screw see Figure 4 9 Connecting power leads Figure 4 9 Connecting power leads NOTICE Important Note e Ensure the power source is turned off before connecting the power leads to the 9502 IDU e Ensure that the screws are tightened to where the power leads cannot fall out 48 9502 User Guide 3004146 0001 Rev E inmarsat Powering up the Hughes 9502 AA The 9502 will power up automatically when DC power is applied It does not have a power button By default it will bypass antenna ODU pointing and automatically register attach and activate a PDP context Once you have applied DC power the terminal goes through a power on self test POST that takes approximately 15 20 seconds and then the power LED will start flashing for another 15 seconds If you want to enter pointing mode you will need to short press lt 2 seconds the function button within those 15 seconds If you do not short press the Function button the unit will start to register with the network and set up a PDP context If the unit bypasses ODU pointing
35. he ODU Alternatively it can be done by powering up the UT allowing it to get a GPS fix and then checking the pointing information on the Web UI Home page 3 inmarsat HUUES hvane gt 2 Unbox the Hughes 9502 and remove the ODU and cable assembly 3 Determine the location of both the IDU and ODU before starting to make sure that the IDU and ODU can be installed within thel OM cable length 4 Install the ODU with the installation hardware that you have chosen by following the instructions below ex P Home Connections Settings M2M STATUS Connection P Registered Beam REGIONAL 13 Signal Strength 56 an E I GPS lt 5 3D GPS Fix Location 3209572 N 117 20218 W 18 Jul 2012 14 41 UTC Fointing Info 14 Americas 1473 IN 465 Last Fix Home Terminal Information Model BGAN USER TERMINAL Hughes 9502 IMEI 353936 03 001013 0 Software Version 5920 SIM Information IMSI 901112112409663 APN bgan inmarsat com Subscriber Phone Number Not configured by Service Provider Troubleshooting Terminal Logs To download the logs to disk Click or right click the links below and select Save Target As System Log Download Current Event Log Download Current Download Archive Reset Event Log Facket Log Download Current Download Archive Reset Packet Log Reset Terminal to Factory Defaults Click this button to restore all terminal settings to the
36. he image download currently in use AT Starting immediate Normal success File downloaded successfully now starting update immediate update _IUPDFW A 50 New firmware file not Could not find filename specified in upgraded control file found 51 i i 51 New firmware file corrupt Firmware file failed checksum test gt 52 New firmware file failure The new firmware failed to run or failed to acquire the e tua andre ail back o OOOO _IGETFILE Can t overwrite protected File specified in AT command was config txt config chk file config bk txt config bk chk _IUPDCFG 70 Can t use reserved file Attempt to use one of protected config files as the new config txt file _IREMWEB Invalid IP address string An IP address parameter string could not be interpreted as a EE td ae eee 81 Global IP lt ip addr gt REMWEB connection set up successfully Indicates global IP address assigned to the UT s own PDP context to which an HTTP connection may be made Table 6 AT Unsolicited Response Codes 60 9502 User Guide 3004146 0001 Rev E Chapter 7 Possible Cause Possible Solution Ethernet connectivity problems Problems with remote control SMS when sending from cell phone Problems with remote control SMS L KEN 2a E p Troubleshooting The 9502 Ethernet chip is 10BaseT and some routers and other devices may have problems if set to 100BaseT or auto negotiate
37. headphones When you have maximized the signal quality 6 7 Tighten the two bolts in the curved slots on the azimuth elevation bracket to lock down the elevation adjustment Be careful not to change the ODU s orientation while tightening the bolts Tighten the two bolts on the pole collar to lock down the azimuth adjustment Make sure all other fasteners on both brackets are tight Short press the function button lt 2 seconds to exit pointing mode The terminal will initiate registration with the network Verify the unit registers attaches and establishes a PDP context by checking the status on the Web UI or when all three of the LEDs are solid green Figure 4 12 LED Flow Chart Optionally verify the unit will correctly recover from a power cycle by removing and reapplying power Verify it registers attaches and establishes a PDP context by again checking the status on the Web UI or when all three of the LEDs are solid green Figure 4 12 LED Flow Chart Verify end to end connectivity of the system by sending a small amount of data from the device connected to the 9502 and verifying that the data was received by the other end e g data center 9502 User Guide 55 3004146 0001 Rev E 56 L Chapter 5 Lightning Protection and Safety Lightning and Grounding Precautions La foudre et la terre Pr cautions A lightning strike on the ODU mounting hardware or cable may cause death or serious inj
38. inal can be commanded into scanning mode by the Web UI AT command or SMS command During the scan the terminal will be offline to the BGAN network and will automatically reboot to return to normal operation In scanning mode the terminal measures the received signal strength across the 41MHz of L band spectrum 1518 to 1559MHz Once the scan is complete the UT restarts and communicates the results of the scan If an interference signature is detected an attenuator is switched into the receiver path to attempt to make the UT more resilient to ATC interference The attenuator setting can be controlled from the Web UI AT command or remote SMS L KER AA E gt Watchdog The M2M terminal includes a watchdog mechanism that can be used to periodically verify the UT network connectivity and take action 1f a problem is detected Configuration Parameters are shown in the M2M Page GNSS The Hughes 9502 terminal supports a Global Navigation Satellite System GNSS feature During start up if the UT detects a GNSS device connected to the GNSS serial port it will attempt to obtain a position fix from the GNSS device via NMEA messages The serial port 1s a DB9 male configured as a DTE and supports autobaud between the valid NMEA rates 4800bps and 38 4kbps The GNSS device must provide a fix via the RMC or GGA NMEA messages Typically a straight through DB9 serial cable can be used with the correct plug for the GNSS device
39. ir original default values Restore to Defaults Reboot Terminal Click this button to reboot the terminal software Reboot Terminal Figure 4 1 Home Page showing pointing information 9502 User Guide 3004146 0001 Rev E 41 inmarsat ODU installation using the basic fix mount kit P N 3004066 0002 You may install the fixed mount on any structurally sound surface either on a horizontal or vertical or a sloped surface such as a roof or wall 1 The pole has a 1 66 4 2164cm outer diameter schedule 40 metal 2 The pole mount is 2lbs 0 9Kg The azimuth elevation bracket is 1 1b 0 45Kg 3 The wall mounting pattern has four bolts in a 6 x 3 34 15 24cm x 9 525cm rectangle The pole is shipped attached to the base bracket Mount the base bracket of this assembly to the structure with the appropriate hardware not included Consult local building codes 1f needed Once the base bracket is mounted perform the following steps refer to Figure 4 2 Base Bracket and bubble level and Figure 4 3 Pole Assembly 1 Insert the bubble level into the end of the pole pipe opposite the base bracket The bubble level fits inside the pole 2 Loosen the pole attachment fasteners at the base bracket so the pole can swivel 3 Swivel the pole until the end of the pole where the ODU will be installed is vertical Adjust the pipe position until the bubble is centered inside the circles on the top su
40. ist and shown in bold font If an Always on Context is already defined you must manually update the configuration on the M2M page to change to the new APN Manage APNs Enter the information supplied by your service provider to access the BGAN Network Your APN data will be saved so the terminal can be easily configured Defined APNs Defined APHs Add an APH APN User Name Access Point Name bgan inmarsat com User Name APN Requires Password AAA Remove APN Make Default Add New APN Save Changes Figure 2 5 Manage APNs Add an APN field Use this field to add an additional APN that you want to use or to edit an existing APN For adding a new APN type in the new APN and username 1f required then select Add New APN If the APN requires a password select the APN Requires Password box If you want to save the password so you don t have to re type it each time you configure a PDP context for that APN check the Remember my Password box and then click the Add New APN button The username is always saved if entered The new APN name will show up in the Defined APNs field with the username in parenthesis This APN will now be avallable to use from any APN drop down menu hvure gt inmarsat Settings Tab The settings tab has the following configuration pages IP Address DHCP Settings The IP settings page under the Settings tab includes the following fields Terminal Local IP a
41. ks below and select Save Target As System Log Download Current Event Log Download Current Download Archive ResetEventLog Packet Log Download Current Download Archive Reset Packet Log Reset Terminal to Factory Defaults Click this button to restore all terminal settings to their original default values Restore to Defaults Reboot Terminal Click this button to reboot the terminal software Reboot Terminal Figure 4 11 Signal Strength on Home Page 9502 User Guide 3004146 0001 Rev E M EN KEN 2a UE gt LED Flow Chart LED Legend Power applied or reboot PWR GPS NET D Flashing Power up Self test E i hort flas __e00 9 Fail self test Pass self test v Fault Wait for Input Q QQ BOO Button press V Pointing 15s timeout 000 D QD Button press or timer expires y Acquire Satellite and GPS ODO o OB Acquired Global Beam vy Transition to Regional Beam and Register button RebootP gt Registered push y Attach 09 Attached Activate PDP context 000 No context Context active 5 min timer Operational State 1 min timer y Operational LEDs off Figure 4 12 LED Flow Chart 9502 User Guide 3004146 0001 Rev E L NOTICE Important Notes To aid in pointing the ODU there is a 3 5
42. ly and it is the user s responsibility to identify and comply with these Tout en tant r dig de bonne foi Hughes n offre aucune garantie ou repr sentation quant l exactitude l exhaustivit ou l ad quation quant l objectif de ce document ou son contenu et toutes garanties exprim es ou tacites sont exclues Hughes dans la mesure maximale permise par la loi exclut toute responsabilit d coulant de l utilisation de ce document ou son contenu L attention des utilisateurs est attir e sur le fait que les lois et r glementations locales applicables l utilisation de PODU peuvent s appliquer et il est de la responsabilit de l utilisateur de les identifier et de s y conformer L Chapter 6 AT Unsolicited Response Codes The following codes and text may appear as unsolicited response codes on the AT interface to the UT or in an SMS response to an ATCO Remote SMS command Each code appears in the following format lt crlf gt lt at_command gt lt gt lt text gt lt crlf gt Where lt crlf gt is the carriage return line feed character sequence lt at_command gt identifies the command which generated the response lt gt is the numeric response code lt text gt 1s descriptive text about the response Examples _IGETFW 20 FTP hookup fail _TUPDFW 0 Complete The message format is intended to be readable usable by both automated processes and humans Table 6 below shows the current set of respo
43. mm stereo audio jack port on the IDU The user can insert a stereo headset to hear audio tones or use a voltmeter to measure the voltage which indicates the quality of the signal detected during install mode The IDU must have DC power applied for pointing The GPS antenna is an integral part of the ODU and a GPS fix can be obtained as part of the pointing process Once you are out of pointing mode you need to stay away from the front and sides of the ODU at least Im for safety purposes 9502 User Guide 3004146 0001 Rev E 53 D inmarsat Adjusting the azimuth and elevation of the ODU To adjust elevation refer to Figure 4 13 Adjusting elevation 1 Loosen the two bolts in the curved slots on the azimuth elevation bracket 2 Read the elevation angle from the elevation scale on the bracket using the red edge on the pole collar as the angle indicator View this edge through the curved slot on the azimuth elevation bracket 3 Pivot the ODU to obtain the desired elevation Figure 4 13 Adjusting elevation Figure 4 14 Adjusting azimuth 54 9502 User Guide 3004146 0001 RevE Exit Pointing Mode L ES AA En gt To adjust azimuth refer to Figure 4 14 Adjusting azimuth Loosen the two bolts on the pole collar Move the ODU to either side in small increments as necessary to get the optimum signal strength as shown on the voltmeter or by the fast high pitch sounds that you hear with the
44. nmarsat com Location 32 89583 N 4 Off 230 Standard bgan inmarsat com a I 5 Off 240 Standard bgan inmarsat com Last Fix 06 Feb 2013 27 45 UTC 6 Pointing Info ACA Standard bgan inmarsat com Off 250 IP Address ae APH l mericas 0 147 31 AG 5 Update Static Settings DHCP Automatic Contexts or a 101 to 199 Standard bgan inmarsat com Update DHCP Settings Figure 2 3 Automatic Contexts 22 9502 User Guide 3004146 0001 Rev E inmarsat STATUS Connection Connected Beam REGIONAL 13 Signal Strength 56 40 A 3D GPS Fix Location 32 89583 N 117 20240 W Last Fix 08 Feb 2013 22 45 UTC Pointing Info 1 4 Americas Q 1473 IN 465 EDEN A Yu FE gt M DHCP Automatic Contexts This option allows you to set up the UT for dynamic ACA This means that any device connected to the UT via DHCP will automatically receive a standard context To activate this feature select On or Data from the drop down list under DHCP Automatic Contexts section The APN will be the default APN configured on the Manage APNS page Automatic Contexts for Multiple Devices This feature automatically connects Devices based upon their IP Addresses Static IP Addresses cannot intersect with the DHCP Address Range Static IP Automatic Contexts 1 n 200 Standard bgan inmarsat com 2 Off 210 Standard bgan inmarsat com 3 Off 220 Standard bgan inma
45. nse codes grouped by function General KE rrr 0 Complete Operation completed successfully gt Local file open error _IGETFW could not open local file for download _lUPDFW could not open control file for update parameters _lUPDCFG could not compute checksum for new config file Error renaming file _lUPDFW Could not restore image txt after failed upgrade es _IUPDCFG Could not rename new file to config txt Context Management ME No entry in context table Context parameter error Internal software error Local IP addr error Internal software error Context activation error Context activation failed Could be problem with PS attach SIM subscription APN network or connectivity 14 Context deactivation error Context deactivation failed FTP Management FTP hookup fail Connection to FTP server failed Problem could be server 9502 User Guide 59 3004146 0001 Rev E O L A HE AA UE 2 unreachable or specified IP address or server name invalid or AE 25 FTP nist fail Could not get list of files in current FTP server directory Yl eee 26 FTP xfer command fail Could not initiate data transfer on an established connection A y a at i FTP local file read write fail Error while writing downloaded file to UT flash or reading upload file data e g due to loss of connectivity during transfer AGETW pp P File in use cannot The file to be downloaded is the same by name as t
46. o 5 seconds the user should press and hold for about 3 seconds o Shut down and reboot e Long press gt 5 seconds o Hardware power cycle Network Mode NAT Mode Relay Mode Remote Control L EN AA MITE By default the 9502 1s configured for NAT mode in the Network Mode field on the IP Address DHCP settings page In NAT mode once a PDP context is active the UT will translate between the local and global IP addresses This 1s a basic NAT that only performs IP address translation It does not use port translation In Relay mode the UT will supply the global IP address to the TE when the context 1s established Relay mode is single user and only supports a single connected TE In Relay mode DHCP is required to provide the global IP address to the TE When the context is activated the DHCP server in the UT will NACK the next DHCP lease renewal from the TE and assign the global IP address assigned by the network The local IP connection will be torn down and reestablished as the IP address changes Similarly when the context 1s deactivated the DHCP server will NACK the lease renewal and then reassign the original private IP address The Web UI will lose and reestablish its connection to the terminal as the IP address is changed To make the IP address change happen quickly a short DHCP lease should be used The terminal defaults the lease time to 60 seconds in idle and connected mode NOTICE
47. r user you are still concerned about interaction with the Satellite Terminal we suggest you follow these guidelines e Maintain a distance of one meter from the front and sides of the ODU and your pacemaker e Refer to your pacemaker product literature for information on your particular device If you have any reason to suspect that interference is taking place turn off your Satellite Terminal immediately Stimulateurs Cardiaques Les diff rentes marques et modeles de stimulateurs cardiaques disponibles pr sentent un large ventail de niveaux d immunit aux signaux radio Par cons quent les personnes qui portent un stimulateur cardiaque et qui veulent utiliser un terminal satellite doivent demander l avis de leur cardiologue Si en tant qu utilisateur de stimulateur cardiaque vous tes toujours soucieux d une ventuelle interaction avec le terminal satellite nous vous sugg rons de suivre ces directives e Maintenez un m tre de distance entre votre stimulateur cardiaque et l avant ou les c t s de l ODU e Reportez vous la documentation de votre stimulateur cardiaque pour toute information sp cifique a celui ci Si vous avez un doute que des interf rences se produisent teignez votre terminal satellite imm diatement 9502 User Guide 3004146 0001 Rev E 11 12 9502 User Guide 3004146 0001 Rev E L Hearing Aids Most new models of hearing aids are immune to radio frequency interferenc
48. rface of the bubble level 4 Tighten the pole attachment fasteners on the base bracket Figure 4 2 Base Bracket and bubble level 42 9502 User Guide 3004146 0001 Rev E inmarsat Figure 4 3 Pole Assembly Mounting the azimuth elevation bracket Mount the azimuth elevation bracket to the back of the ODU using four washers nuts see Figure 4 4 Azimuth elevation bracket The N type RF connector should be on the left or right side of the azimuth elevation bracket if installed correctly Figure 4 4 Azimuth elevation bracket 9502 User Guide 43 3004146 0001 Rev E inmarsat Mounting the azimuth elevation bracket onto the pole L Slide the pole collar of the azimuth elevation bracket over the end of the pole see Figure 4 5 Pole Collar 2 Leave the pole collar bolts loose to allow for azimuth adjustment during pointing Figure 4 5 Pole Collar NOTICE Important Notes The RF cable assembly supplied 10m forms an integral part of the ODU system and is made to a specific length in order to meet the system specifications The cable must not be cut to a shorter length nor must any cables be added to the cable run It is essential that only the supplied cable is used Third party cables may not be used their use will invalidate the warranty of the ODU and may cause system malfunction It is important not to stress the connection to the ODU during installation of the co
49. rsat com 4 Off 230 Standard bgan_inmarsat com 5 Off 240 Standard bgan inmarsat com 6 Standard bgan inmarsat com Off 250 IP Address ACA APH Update Static Settings DHCP Automatic Contexts DHCP Address Range Cats 101 to 199 Standard Update DHCP Settings bgan inmarsat com Figure 2 4 DHCP Automatic Contexts Once you hit Apply you will get a pop up message saying that the ACA settings were updated successfully and to take effect you will have to reboot the terminal Once you reboot the terminal check that the settings took effect To see if the context has been setup properly click on the Connections tab gt Manage Connections Page and this will show you all contexts that have been setup active or inactive 9502 User Guide 23 3004146 0001 Rev E 24 inmarsat Manage APNs Page STATUS Connection Connected Beam REGIONAL 13 Signal Strength 57 40 3DGPSFix Location 3289573 N 117 20222 W Last Fix 06 Feb 2013 18 37 UTC Pointing Info 5 l 4 Americas 1473 N 465 9502 User Guide 3004146 0001 Rev E En A Yu FE gt h The Manage APNs page under the Connections tab allows the user to view the available APNs and define new ones e g 1f the correct APN is not configured in the SIM To make an APN the default select it in the Defined APNS list and press Make Default The selected APN will be moved to the top of the l
50. s e pour les messages concernant les dommages mat riels des dommages au produit ou de dysfonctionnement de perte de donn es ou d autres r sultats ind sirables mais des blessures non personnelle 9502 User Guide 3004146 0001 RevE M Safety symbols The generic safety alert symbol A calls attention to a potential personal injury hazard It appears next to the DANGER WARNING and CAUTION signal words as part of the signal word label Other symbols may appear next to DANGER WARNING or CAUTION to indicate a specific type of hazard for example fire or electric shock If other hazard symbols are used in this document they are identified in this section Le symbole g n rique d alerte suivant A attire l attention sur un danger potentiel de risque de blessures Il apparait a c t des mots DANGER AVERTISSEMENT et ATTENTION dans le cadre de l affichage d alerte D autres symboles peuvent appara tre c t de DANGER AVERTISSEMENT ou ATTENTION pour indiquer un type sp cifique de danger par exemple un incendie ou un choc lectrique Si d autres symboles de danger sont utilis s dans ce document ils sont d crits dans cette section Additional symbols Symboles suppl mentaires tl Warning Potential Radio Frequency RF hazard Where you see this alert symbol and WARNING heading strictly follow the warning instructions to avoid injury to eyes or other personal injury Avertissement Danger possible de
51. s are received into the SIM then read out and deleted so as not to fill up the SIM card ATCO Remote Upgrade and File Transfer 9502 User Guide 3004146 0001 Rev E Execute the AT command encapsulated in the SMS This can be used for the following remote control functions Download Firmware Start Firmware upgrade Get file Send file e g log files Activate Remote Web access Perform ATC scan and or set ATC robustness Table 5 Remote Control SMS Message Commands The 9502 includes an FTP client The operator can send SMS messages or AT commands to command the 9502 to send or retrieve files from an FTP server in the network or Internet This allows the 9502 to be upgraded reconfigured and also allows log files to be sent back to the server The FTP server can be in the L EN KEN AA MITE Inmarsat network e g accessible via a free APN for upgrades or can be outside the Inmarsat network e g accessible via a normal APN for debugging and configuration changes The remote upgrade process uses download firmware and firmware upgrade commands see Hughes 9502 SMS Remote Control Feature User Guide Security The Web Ul includes an admin feature that can be activated from the security page to prevent unauthorized access to the Web UI Additionally the AT command port is locked by default and the command AT ICLCK AD 0 lt admin password gt must be used to unlock it before AT comman
52. sing the basic fix mount kit P N 3004066 0002 rrrrrrrrrvrrnnnnrrrrrrrrrrrrnvvvvvvrvnnnnnn 42 Mounting the azimuth elevation bracket ss 43 Mounting the azimuth elevation bracket onto the pole 44 ed li ODU AAA a a EE 45 Attaching RF cable tothe Hughes 9502 IDU cuantiosa nese dammene 46 Connecting power leads to the Hughes 9502 IDUL 47 Powering up the Hughes SO inore nieee e E EAEE E EAE EEEE EAE 49 ge og ODA ne 50 CPR E E E N E O E E EN E E ES 52 Adjusting the azimuth and elevation of the ODU 54 Fo PN 55 Chapter5 Lightning Protection and Safety eeeeseevsvvsvnnnnnnnnnnnnnnnnnennneneeseeesessnnnnnnnnnnnnnnneee 56 Lightning and Grounding Precautions La foudre et la terre Pr cautions 56 Disclaimer NTN 58 Chapter6 AT Unsolicited Response Codes eeeessevvvvvvesssnnnnnnnnnnnnnnnnnnnnneeeeesessssnnnnnnnnnnnnnnnnee 59 Chapter Troubleshooting EE NE 61 Chapter 8 Declaration of Conformity sccccsccccsssssssssscssccccccccssssssscccccssscessssssssccooses 62 FCE Compliances Contormte FOG vvs EO 63 IC Compliance Contormite Escena ta 63 EU RoHS Restriction of Hazardous Substances Directive ss 64 EU WEEE Waste Electrical and Electronic Equipment Directives cccccccccccceeeeeesessssssseseeeeeeeees 64 9502 User Guide 3004146 0001 RevE Figures FIGURE 1 1 IDU P N 3500563 0001 FIGURE 1 2 RF CABLE WITH N TO TNC ADAPTER P N 3500634 0001 FIGURE 1 3 ODU P N 3
53. t annuler votre droit utiliser cet quipement Utilisez uniquement un chiffon doux humide pour nettoyer le terminal Pour viter toute d gradation des performances du terminal veuillez vous assurer que PODU de l unit n est pas endommag e ou recouverte d un corps tranger comme de la peinture ou de l tiquetage Lorsque vous ins rez la carte SIM ne pas la plier ni endommager les contacts en aucune mani re Ne pas forcer lors de la connexion des c bles d interface In the vicinity of blasting work and in explosive environments Never use the Satellite Terminal where blasting work is in progress Observe all restrictions and follow any regulations or rules Areas with a potentially explosive environment are often but not always clearly marked A proximit de travaux de dynamitage et d environnements explosifs N utilisez jamais le terminal satellite pr s de travaux de dynamitage en cours Respectez toutes les 9502 User Guide 3004146 0001 Rev E 10 9502 User Guide 3004146 0001 Rev E L EN KEN AA MITE restrictions et suivez toutes les instructions ou la reglementation Les zones pr sentant une atmosphere potentiellement explosive sont g n ralement mais pas toujours clairement signal es Qualified Service Do not attempt to disassemble your Satellite Terminal The unit does not contain consumer serviceable components Only qualified service personnel may install or repair
54. th as explained below Each of these signal words indicates the severity of the potential hazard Le signal de DANGER mots AVERTISSEMENT et ATTENTION indiquer les dangers qui pourraient entra ner des blessures ou dans certains cas la mort comme expliqu ci dessous Chacun de ces mots du signal indique la gravit du danger potentiel DANGER indicates a potentially hazardous situation which 1f not avoided will result in death or serious injury DANGER indique une situation potentiellement dangereuse qui si elle n est pas vit e entra nera la mort ou des blessures graves 9502 User Guide 3004146 0001 Rev E AED A MIE L WARNING indicates a potentially hazardous situation which if not avoided could result in serious injury AVERTISSEMENT indique une situation potentiellement dangereuse qui si elle n est pas vit e pourrait entra ner des blessures graves CAUTION indicates a potentially hazardous situation which if not avoided could result in minor or moderate injury ATTENTION indique une situation potentiellement dangereuse qui si elle n est pas vit e pourrait entrainer des blessures mineures ou mod r es Messages concerning property damage Messages concernant des dommages materiels NOTICE NOTICE is used for messages concerning possible property damage product damage or malfunction data loss or other unwanted results but not personal injury AVIS est utili
55. th a minimum separation distance of one meter from the front of the satellite terminal s antenna to a person s body Other operating configurations should be avoided Afin d tre conforme aux exigences FCC concernant exposition RF cet appareil doit tre utilis tout en maintenant une distance de s paration minimale d un m tre entre la personne et le devant de antenne du terminal satellite Toute autre configuration d utilisation doit tre vit e This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Cet appareil est conforme a la Section 15 du reglement FCC Son fonctionnement est sujet aux deux conditions suivantes 1 ce mat riel ne peut pas provoquer d interf rences nuisibles et 2 ce mat riel doit pouvoir tol rer n importe quelle interf rence recue y compris les interf rences qui peuvent provoquer un fonctionnement ind sirable This device conforms to Industry Canada s rules Any changes to Hughes Network Systems equipment not expressly approved by Hughes Network Systems could void the user s authority to operate the equipment Cet appareil est conforme aux r glements de l Industrie Canada Tout changement l quipement de Hughes Network Systems sans le consentement expr s de
56. to connect stereo speakers or a headset in order to hear the tones for pointing As the signal strength increases the tone pitch will get higher and faster 2 You can also use the 3 5mm jack to connect a 3 5mm stereo plug that has two bare wires exposed Touching the two exposed wires with voltmeter leads you can see the voltage readings from 2 5V to 3 2V as you are pointing The higher the voltage the better the ODU is pointed A voltage reading of approximately 2 9V equates to a good signal level of 50dB You can also monitor the signal strength by hooking up a laptop PC to the USB port and monitor it from the webUI see Figure 4 11 Access the webUI by opening a browser Mozilla Safari or IE7 or 8 and typing in the local IP address of the terminal 192 168 128 100 p Connections X e Settings MZM Security SMS STATUS Connection gt Registered Beam REGIONAL 13 Signal Strength 56 40 GPS DB 3D GPS Fix Location 32 095727 N 117 20218 W 18 Jul 2012 14 41 UTC Last Fix Fointing Info Pointing Info l 4 Americas 1473 46 5 Home Terminal Information Model BGAN USER TERMINAL Hughes 9502 IMEI 353938 03 001013 0 Software Version 5 9 2 0 SIM Information IMSI 901112112409883 APN bgan_inmarsat com Subscriber Phone Number Not configured by Service Provider Troubleshooting Terminal Logs To download the logs to disk Click or right click the lin
57. ughes and its sub contractors are compliant with this directive and any subsequent revisions or amendments This product carries the WEEE label below to demonstrate compliance For addition information contact Hughes Network Systems at www hughes com
58. ury and is likely to damage both the ODU and the IDU La foudre sur l ODU le mat riel de montage ou les c bles peut causer des blessures graves ou mortelles et est susceptible d endommager la fois l ODU et PIDU It is therefore essential that the installer does not use an installation location which is likely to experience a lightning strike and make suitable grounding and lightning protection arrangements to minimize any possibility of injury or damage Professional local advice should be sought with respect to these matters Hughes accepts no liability for any injury or damage caused by lightning strikes Il est donc essentiel que l installateur vite tout emplacement d installation susceptible d tre frapp par la foudre et de mettre en place un dispositif de mise a la terre et de protection contre la foudre adapt afin de minimiser tout risque de blessure ou de dommage Un conseil professionnel local devrait tre consult a cet gard Hughes n accepte aucune responsabilit pour tout pr judice ou dommage caus par la foudre Hughes 9502 indoor unit IDU chassis shall be connected to earth ground Connect the earth grounding wire with lug in between the ground screw and chassis Tighten the ground screw after the wire lug is installed The wire lug material shall be either tin plated copper or tin plated steel Le chassis de l unit d int rieur Hughes 9502 IDU doit tre connect a la terre Connectez le c

Hughes 9502 BGAN Terminal Users Guide

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