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AXIS P5512 User Manual

1. 30 Audio detection secessu ER ker p e y due de die mages d 31 Port StatUS cece partir ered emn d rox Goo Pos d ARA AEE gh odor R uos 31 Recordings iia dice bn wot RR S P rw Rr X BC OR P IRAE nues 32 Event rec rdings x suekenekireh e ep Ros Re eR AERE RN E RR RR RR RU Rc 32 Continuous recording 33 System ODONIS duuud wg x eoe cya o mi MRE WEE o urba ee gd 34 SECUN MM Mcr E 34 Date Ct TIME uiuere eid dan er recenter eic E dta E dried 35 Network as sage pages Due m 36 SE Le REIR Labels Me PINO E UE M RA 40 Ports Et DEVICES uas m emma RR XR RR RR dre rn Ee 41 Maintenance d x castos epe ctae A one os scat abet E ep n eben ecl ys dead 41 SUDDOFL 225 aber Re repente eros tene treno dre ere ns ted eR 41 POVANCEO MERE 42 Reset to factory default settings 43 Multi Connector Cable sold separately 44 Troubleshooting sicie me EE ea E a EEE E i cess essence 46 Checking the firmware s cresias r ieia dad HI 46 Upgrading the firmware 46 Emergency recovery procedure i a cias s ege duke due A eee Race 46 Symptoms possible causes and remedial actions 47 Technical Specifications 2 szcielerun erre her ERR nns 50 Performance considerations 52 AXIS P5512 PTZ Dome Network Camera Hardware ove
2. AXIS P5512 PTZ Dome Network Camera Accessing the product AMC Audio controls AMC audio buttons control the speakers and microphone connected to the client computer The buttons are only visible when audio is enabled Q Speaker button Click to turn the speakers on or off Microphone button Click to mute or unmute the microphone In Simplex Network Camera speaker only mode Q click this button to stop sending audio to the product Use the slider to control the volume of the speakers and the microphone Half duplex mode Q The Talk Listen button is used to switch between sending and receiving audio The button can be configured from the Audio tab in the AMC Control panel e Push To Talk mode Click and hold the button to talk send Release the button to listen Toggle mode Click once to switch between talking and listening Simplex Network Camera speaker only mode To send audio the Talk and Microphone buttons must both be enabled Click either button to stop audio transmission PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users under System Options gt Security gt Users With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited Click the buttons to request or release control of the PTZ controls The PTZ Control Queue is set up under PTZ Control Queue o Click the Emulate joysti
3. AXIS P5512 PTZ Dome Network Camera Technical Specifications Performance considerations When settings up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in larger images Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event settings affect the product s CPU load Frame rate affected Heavy network utilization due to poor infrastructure Bandwidth affected Viewing on poorly performing client computers lowers perceived performance Frame rate affected 52 User Manual Ver M2 5 AXIS P5512 PTZ Dome Network Camera Date May 2011 Axis Communications AB 2011 Part No 43060
4. Bonjour UPnP protocols SNMPv1 v2c v3 MIB II DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS 50 Technical Specifications Function group System Application Open API for software integration including VAPIX and Axis Camera Application Integration Programming Platform from Axis Communications specifications available at www axis com Includes Interface the ONVIF specification available at www onvif org Support for AXIS Video Hosting System AVHS with One Click Camera Connection Intelligent video Video motion detection Audio detection Advanced Gatekeeper Alarm triggers Video motion detection AXIS Camera Application Platform On boot Fan malfunction audio detection external input temperature memory card full Alarm events File upload via FTP HTTP and email Notification via email HTTP and TCP External output local storage play audio clip run guard tour PTZ preset Video buffer 96 MB pre and post alarm Video access from Camera live view web browser Video recording to file ASF Customizable HTML pages Windows 7 Windows Vista Windows XP Windows Server 2008 Windows Server 2003 DirectX 9c or higher For other operating systems and browsers see www axis com techsup Installation AXIS Camera Management tool on CD and web based configuration management and Configuration of backup and restore maintenance Firmware upgrades over HTTP or FTP firmware available on www axis com Genera
5. Enable H 264 decoder installation v LJ Use PTZ joystick mode as default Enable recording button Not applicable to AMC Activex Action Buttons ET show manual trigger button Show snapshot button Show audio clip section C show fan button User Defined Links Show custom link 1 Name Custom link 1 Show custom link 2 Name Custom link 2 Show custom link 3 Name Custom link 3 C show custom link 4 Show crosshair in PTZ joystick mode Activate for 5 minutes Use as cgilink web link URL http Use as cgilink O web link URL http Use as cgilink web link URL http Useas cgilink weblink Name Custom link 4 URL http Output Buttons No outputs are specified 20 AXIS P5512 PTZ Dome Network Camera Live View Config Windows Internet Explorer Recommended viewer in Internet Explorer H 264 Motion JPEG Java applet A slower imaging alternative to AMC Requires one of the following installed on the client e JVM J2SE 1 4 2 or higher e JRE J2SE 5 0 or higher Still image Displays still images only Click the Refresh button in your browser to view a new image Other browsers Recommended viewer for other browsers Motion JPEG Java applet A slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Click t
6. Pe 5 PAN tet O 5 1 1 1 1 1 nu D E E E E En O Right Home ZOOM wide C m E Tele Ctrl panel FOCUS Near m 3 Far AXIS P5512 PTZ Dome Network Camera Accessing the product Access from the Internet Once connected the Axis product is accessible on your local network LAN To access the product from the Internet you must configure your network router to allow incoming data traffic to the product To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the product This is enabled from Setup gt System Options gt Network gt TCP IP Advanced For more information please see NAT traversal port mapping for IPv4 on page 38 See also AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup Set the root password To gain access to the Axis product you must set the password for the default administrator user root This is done in the Configure Root Password dialog which appears when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of i
7. how to set up triggered and scheduled events see Events on page 27 From the Recordings gt Events page you can e Play recordings from the SD card e View information on the recording click Properties e Lock recordings to prevent accidental removal e Remove recordings e Download recordings Multiple recordings can be downloaded at the same time Select the recordings and click Download The downloaded file is a zip file containing a minimum of three files of which the Matroska mkv files are the actual recordings The recordings are time stamped with the date and time they were downloaded that is not the date the recordings were made To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software ne Recording List Events Q Filter Video amp Audio Recording time Live View Config From First recording M yyvy mm dd hh mm To Now v Gryyy mm dd hh mm gt PTZ Event Any B gt Applications Storage SD Card Sort Descending M Events i Results Max 20 M recordings at a time Ma Events Continuous Recording Start time Duration Event Locked gt System Options About Play Properties Leck Unleck _ _Dowmload Remove 32 AXIS P5512 PTZ Dome Network Camera Recordings Continuous recording v Basit Setup Continuous Recording 2 Recording Settings
8. save the video stream to the SD card or send images by email check the Save stream box Pre trigger and post trigger buffers are useful when checking to see what happened immediately before and after a trigger All uploaded images are JPEG images Image frequency Set the image frequency to a desired frame rate The frame rate will be the best possible but might not be as high as specified especially if uploading via a slow connection Include pre trigger buffer Images stored internally in the product from the time immediately preceding the trigger Check the box to enable the pre trigger buffer and specify the buffer length in seconds minutes or hours Include post trigger buffer Images stored internally in the product from the time immediately after the trigger Check the box to enable the post trigger buffer and specify the buffer length in seconds minutes or hours Pre trigger and post trigger buffers will be lost if the connection to the event server fails The maximum length of the pre post trigger buffer depends on the video image size and selected frame rate e If the pre or post buffer is too large for the product s internal memory the frame rate is reduced and individual images may be missing If this occurs an entry is created in the product s log file Continue image upload unbuffered Upload video images for a fixed length of time or for as long as the trigger is active Select type Upload images to an FTP or H
9. IEEE 802 1X Check the box to enable the IEEE 802 1X protocol Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product For information on how to configure audio settings see Audio Settings on page 18 Deselecting this option will disable audio globally in the Axis product for configured events and profiles with audio as well Date amp Time The Axis product s date and time settings are configured under System Options gt Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the preferred Time mode under New Server Time 35 AXIS P5512 PTZ Dome Network Camera System Options e Synchronize with computer time sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically e Synchronize with NTP Server obtains date and time from an NTP server With this option date and time settings are updated continuously For information on NTP settings see NTP Configuration on page 37 If using a host name for the NTP server a DNS server must be configured See DNS Configuration on page 37 e Set manually allows you to manually set date and time If using an NTP server select your Time zone from the drop down list If required check Automatically adjust for dayligh
10. Video amp Audio C enabled Live View Config Disk SD Card Stream profile Balanced Y gt PTZ Applications Recording Events Start time Not started Duration 00 00 Recordings Events Continuous EEN ee yyyy mm dd hh mm ss gt System Options Duration hh mm ss About If using an SD card the Axis product can be configured to continuously save video to the card To prevent the disk from becoming full it is recommended to enable automatic disk cleanup under System Options gt Storage To start a continuous recording follow these steps 1 Go to Recordings gt Continuous 2 Select Enabled 3 Select a Stream profile to use for continuous recordings 4 Click Save to save and start the recording An ongoing recording will be restarted and all previous continuous recordings will be removed if a new stream profile is selected To restart an ongoing recording go to Recordings gt Continuous and click Restart This will remove all previous continuous recordings To play or download a continuous recording follow these steps 1 Go to Recordings gt Continuous 2 To play or download the recording from a point in time enter the year month date and the time in hours and minutes in the From field 3 Enter the amount of the recording hours and minutes to play or download in the Duration field 4 Click Play to playback the recording or click Download to download the recording Multiple recordings can be dow
11. amp Audio gt Video Stream and Setup gt Video amp Audio gt Camera Settings Missing images in uploads This can occur when trying to use a larger image buffer than is actually available Try lowering the frame rate or the upload period Slow image update Configuring pre buffers motion detection high resolution images or high frame rates will affect the performance of the Axis product 48 Troubleshooting Poor performance Poor performance may be caused by heavy network traffic multiple users accessing the product low performance clients use of features such as motion detection and event handling Poor quality snapshot images Screen incorrectly Configure your screen to show at least 65000 colors that is at least 16 bits Using only 16 or 256 configured on your computer colors will produce dithering artifacts in the image Overlay image is not displayed Incorrect size or location of The overlay image may have been positioned incorrectly or may be too large See Overlay Image overlay image Settings in the online help for more information Browser freezes Netcape 7 x and Mozilla 1 4 Lower the image resolution or later can sometimes freeze on a slow computer Problems uploading files Limited space There is only limited space available for the upload of your own files Delete existing files to free up space Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on ch
12. available with each new release before upgrading the firmware To upgrade follow these instructions 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup gt System Options gt Maintenance in the products web pages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade After starting the upgrade process always wait at least 5 10 minutes before restarting the product even if you suspect the upgrade has failed AXIS Camera Management can be used for multiple upgrades See www axis com for more information e Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications AB Server Maintenance 2 Maintain Server Restart Restart the camera Restore Resets all parameters except the IP parameters to the original factory settings gt Basic Setup Video amp Audio gt Live View Config gt PTZ Default Resets all parameters to the original factory settings Applications PTZ Status gt Events Current PTZ status Pan ok di Tilt ok Recordings Camera ok Ti f l M 41 4 v System Options ime of last test Wed Mar 2 06 41 48 2011 D
13. disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router f you attempt to manually enter a port that is already in use another available port is automatically selected e When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System Options gt Network gt TCP IP gt Advanced 38 AXIS P5512 PTZ Dome Network Camera System Options This FTP server has nothing to do with the product s ability to transfer images via FTP to other locations and servers RTSP The RTSP server running in the Axis product allows a connecting client to start an H 264 stream The RTSP port number can be changed under System Options gt Network gt TCP IP gt Advanced The default port is 554 H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is located on a local network behind a firewall and notifications uploads alarms etc need to be send to a destination outside the local network for example the Internet SOCKS is
14. less sharp The Contrast can be adjusted using the slidebar White balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source The Axis product can be set to automatically identify the light source and compensate for its color Alternatively select the type of light source from the drop down list For a description of each available setting see the online helpQ 16 AXIS P5512 PTZ Dome Network Camera Video and Audio Exposure Settings Configure the exposure settings to suit the image quality requirements in relation to lighting frame rate and bandwidth considerations Exposure control These settings is used to adapt to the amount of light used Automatic is the default settings can be used in most situations The shutter speed is automatically set to produce optimum image quality Max exposure time Select the maximum exposure time from the drop down list Increasing the exposure time will improve image quality but decrease the frame rate There may also be an increase in motion blur Checking Allow slow shutter decreases the shutter speed in low light to improve image brightness Enable Backlight compensation Enable this option if a bright spot of light for example a light bulb causes other areas in the image to appear too dark Max gain Measured in decibels dB gain describes the amount of amplification applied to a signal in this case the vi
15. required for as long as required e Still JPEG images in a browser Enter the path http lt ip gt axis cgi jpg image cgi e Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used Unicast via RTP axrtpu ip axis media media amp Unicast via RISP axrtsp lt ip gt axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp ip axis media media amp Multicast axrtpm lt ip gt axis media media amp e QuickTime The following paths can be used rtsp lt ip gt axis media media amp rtsp lt ip gt axis media media 3gp 12 AXIS P5512 PTZ Dome Network Camera Media streams ip IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime adds latency to the video stream up to 3 seconds e t may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this Accessing audio streams The Live View page provides access to audio through AXIS Media Control in addition audio can be accessed in the following ways e VAPIX Application Programming Interface API For more information visit www axis com techsup e Windows Media Player supports simplex audio The following paths can be used Unicast via RTP axrtpu ip axis media media amp Unicast via RTSP axrtsp ip axis media media amp Unicast via RTSP tunneled via HTTP axrtsphtt
16. required when connecting external audio equipment to the Axis product Source Select Microphone for an external microphone or Line for a Line in device e g an audio mixer for multiple microphones or a microphone with a built in amplifier Microphone power Microphone power should only be used with electric microphones that have no battery and when using the internal microphone This setting should not be enabled when using a dynamic or battery powered microphone Input gain Control the volume dB Full Scale of the audio input If the sound is too low choose a higher dB If the sound is too high choose a lower dB The Level bar gives a visual representation of the audio signal in dB Full Scale e Green the signal is at a good level Yellow the signal is becoming distorted e Red The signal is distorted Encoding Select digital audio encoding format e G711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system 18 AXIS P5512 PTZ Dome Network Camera Video and Audio e G726 is an unlicensed speech codec that is most commonly used within the security industry e ACC requires a license for both encoding and decoding AAC is the least complicated and most widely used codec If achieving the best possible audio quality is a priority AAC is the recommended codec to use An AAC license is included in the PTZ Dome Network Camera Sample rate The number of times per second the so
17. software components the product can be configured to use a Java applet for viewing Motion JPEG The Axis product includes 1 H 264 decoder license for viewing video streams and 1 AAC audio license These licenses are automatically installed with AMC The administrator can disable the installation of the decoders to prevent installation of unlicensed copies Access from a browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For more information on how to discover and assign an IP address refer to the Installation Guide 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured for instructions see Set the root password on page 7 4 The product s Live View page appears in your browser The layout of the Live View page may have been customized to specific requirements Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page AXIS a AXIS P5512 Network Camera Live View Setup Help Stream profile PTZ Preset Motion JPEG 1 c 5 CL errr ans ri 5 9
18. streams The Axis product provides several image and video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the product provides access to H 264 and Motion JPEG video streams audio streams and to the list of available stream profiles Other applications and clients can access video and audio streams directly without going via the Live View page How to stream H 264 The video compression standard H 264 makes good use of bandwidth and can provide high quality video streams at less than 1 Mbit s Deciding which combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AXIS Media Control are Unicast RTP This unicast method RTP over UDP is used for live unicast video especially when it is important to always have an up to date video stream even if some images are dropped Unicasting is used for video on demand 2 transmission so that there is no video traffic RTP over RTSP This unicast method RTP tunneled over RTSP on the network until a client connects and s useful as it is relatively simple to configure z i requests the stream irewalls to allow RTSP traffic Note that there are a maximum of 20 RTP over RTSP over HTTP This unicast method can be used to traverse simultaneous unicast connections firewalls Firewalls are commonly configured to allow the HTTP protocol thus
19. 30 AXIS P5512 PTZ Dome Network Camera Events Description Object size relative to window size High level 100 Only very large objects trigger motion detection Medium level 50 Low level 0 Even very small objects trigger motion detection Object memory length An object that appears in the window triggers motion detection for a long time before it is considered as non moving An object that appears in the window triggers motion detection only for a very short time before it is considered as non moving Difference in luminance between background and object Ordinary colored objects on ordinary backgrounds trigger motion detection A large difference in luminance is required to trigger motion detection Only very bright objects on a dark background trigger motion detection Recommended values 5 15 60 90 75 95 Tips e To trigger on small objects or movements use several small motion detection windows rather than one large window and select a low object size To avoid triggering on small objects select a high object size e f no objects should appear in the Include Window select a high history level This will cause motion detection to trigger as long as the object is present in the window e To only detect flashing light select a low sensitivity In other cases high sensitivity is recommended Audio detection The Axis product can be configured to generate an alarm
20. Advanced Add Control Queue Available positions Home H M Applications Go to Remove Events Recordings Return to home when inactive 0 0 300 seconds 0 disabled About Save Video PTZ gt System Options un PAN tet OC Bright Home ZOOM wide OF 16 Tele Ctrl panel FOCUS Near 18 Far Guard Tour A guard tour displays the video stream from different preset positions one by one in a predetermined order or at random and for configurable time periods The guard tour will keep running after the user has logged off or closed the browser 23 AXIS P5512 PTZ Dome Network Camera PTZ Pan Tilt Zoom To add remove and modify guard tours go to PTZ gt Guard Tour For more information see the online help O The pause between guard tour runs must be set to at least 10 minutes OSDI Zones On Screen Direction Indicator OSDI zones can be included in the overlay text see Overlay on page 17 to aid the user to navigate the Axis product Each OSDI zone is set up with coordinates and a descriptive name OSDI zones are set up under PTZ gt OSDI Zones The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas First navigate to where you would like the lowermost left point of the OSDI zone to be located Click Get to set the coordinates Proceed to where the upper right point of zone should be located and cli
21. Authority To obtain a signed certificate from an issuing Certificate Authority click Create Certificate Request When the signed certificate is returned click Install signed certificate to import the certificate The properties of any certificate request currently resident in the product or installed can be viewed by clicking Properties To enable HTTPS in the Axis product the HTTPS Connection Policy must be set for each user group For more information see the online helpQ IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol 34 AXIS P5512 PTZ Dome Network Camera System Options To access a network protected by IEEE 802 1X devices must authenticate themselves The authentication is performed by a third party entity called an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the network device and the authentication server authenticate themselves with the help of digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by an Certification Authority CA You need e a CA certificate to validate the identity of the authentication server e a CA signed client certificate and a private key to authenti
22. Events on page 27 The event will immediately be placed first in the queue except when an administrator is in control 3 Operator Same as administrator but with lower priority 4 Guard Tour A guard tour see page 23 has PTZ control for an indefinite period of time It may be overridden by an operator event or administrator The guard tour will resume when higher priority groups leave the queue 5 Viewer Multiple viewers must wait for their turn The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue The administrator can enable and disable PTZ controls for selected users To identify different users in the viewer group cookies must be enabled on the client 25 AXIS P5512 PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product For more information go to www axis com applications To upload an application go to Applications gt Packages click Browse to locate the file and then click Upload Package Click on the uploaded application s name to open the menu options Settings License and About For configuration instructions please refer to the documentation provided with the application Most applications need a license to run To install the license select the License menu option If the product is connected to the Internet Automatic Installation appears in the web page If the product is not con
23. PS settings by pressing the button located in the product s casing Please see the user documentation for more information User name root Password Confirm password CES The password for the pre configured administrator root must be changed before the product can be used If the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more information AXIS P5512 PTZ Dome Network Camera Accessing the product The Live View page If the Axis product has been customized to meet specific requirements not all the items described below will appear in the Live View page The following provides an overview of each available button Controls on the Live View page The Stream Profile drop down list allows you to select a customized or pre programmed stream profile Stream profiles are configured under Video amp Audio gt Stream Profiles See Stream Profiles on page 16 H 264 Quality Balanced Bandwidth Mobile Output i Click Pulse to activate the output for a defined period of time such as switching a light on for 20 seconds Q Output 1 Click the Active Inactive buttons to manually start and stop a connected device e g switch a light on and off 0 oes The Manual Trigger button can trigger an event directly from the Live View page The button is configured under Qo Live View Co
24. Stream Image See page 15 e H 264 See page 16 e MJPEG See page 16 RER Video Stream Settings o Video amp Audio S me ENS DEM Video Stream Image Appearance Stream Profiles Resolution Camera Settings Aspect ralis correction Overlay Image CIF 352 x 288 Audio Settings Audio Clips Compression 30 0 100 Rotate mage 7 7 degrees Live View Config Video Stream Maximum frame rate PIZ unimta Applications Limited to 1 90 fes per viewer Events DRE Set include overlay image at the coordinates X 10 vo 0 Recordings Include date Include time System Options Include text About Textcole white Text background color black Place text date bme at top gt of image Preview View mage stream wh e configunng Video format MPEG Open Save Reset Image You can modify the image resolution and compression and rotate the image from the Image tab Video amp Audio gt Video Stream Setting the compression level affects the image quality and bandwidth the lower the compression the higher the image quality with higher bandwidth requirements To avoid bandwidth problems on the network you can limit the frame rate allowed to each viewer The maximum frame rate can be set to Unlimited or you can limit the frame rate to a value An image or text can be superimposed over the image as overlay See Overlay on page 17 Save your settings before they can take effect 15 AXIS P5512 PTZ Dome Network Camer
25. TTP server send images by email or save the video stream to the SD card Create folder Images uploaded to FTP and HTTP servers can be saved to designated folders Folders can for example be named using the current date and time see File Naming amp Date Time Formats in the online help Base file name Used to name all uploaded images Add a suffix or use your own file format to give the images unique names see File Naming amp Date Time Formats in the online help Use stream profile Select the stream profile to upload send as email or save to the SD card When saving to the SD card the video format must first be selected For information on stream profiles see Stream Profiles on page 16 Gatekeeper The Gatekeeper monitors an area such as an entrance gate It can pan tilt and zoom in and take a snapshot of for example a face triggered by movement in the area The camera will then automatically return to the home position and continue to overview the monitored area 29 AXIS P5512 PTZ Dome Network Camera Events To configure the Gatekeeper follow the online instructions under Events gt Gatekeeper Motion detection Motion detection is used to generate an alarm whenever movement occurs or stops in the view Up to 10 Include and Exclude windows can be configured e Include windows target specific areas within the whole video image e Exclude windows define areas within an Include window that should be i
26. USER MANUAL AXIS P5512 PTZ Dome Network Camera AXISA COMMUNICATIONS About this document This manual is intended for administrators and users of the AXIS P5512 PTZ Dome Network Camera and is applicable to firmware 5 25 and later It includes instructions for using and managing the product on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later version of this document will be posted to the Axis website as required See also the product s online help available via the web based interface Liability Every care has been taken in the preparation of this manual Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material Intellectual Property Rights Axis AB has intellectual property rights relating to t
27. a Video and Audio H 264 The GOV structure describes the composition of the video stream and setting the GOV length to a higher value saves considerably on bandwidth but may have an adverse effect on image quality The bit rate can be set as Variable Bit Rate VBR or Constant Bit Rate CBR VBR adjusts the bit rate according to the image complexity using up more bandwidth for increased activity in the image and less for lower activity in the monitored area CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth As the bit rate would usually need to increase for increased image activity but in this case cannot the frame rate and image quality are affected negatively To partly compensate for this it is possible to prioritize either the frame rate or the image quality Not setting a priority means the frame rate and image quality are equally affected You must save your settings before they can take effect The current bit rate can be set to appear as text overlay To do this select the Include text check box option under Overlay Settings and enter the code b in the field MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwid
28. aes GG 11 AXIS Media Control AMC 11 Alternative methods of accessing the video stream 12 Accessing audio streams 13 Setting up the proteins qu AsEde 14 Basic Setup iced ares daneemene hake dcc eios Ged etes ane 14 Video and AUGIO sssena seca RR ngakeedswansacacee eens cease aaa 15 VIDEO STEAM ordia cxi lue derniere nier Ge ison dacs 15 Stream Profiles desee ee den eme eo de s teas ne ee ub Ie en Da d bie Be 16 Camera Settings 16 DEAE Cc 17 Audio Settings ik Sed 18 Audio is PRO nn EC be into Dei TO nes Das dos 19 Live View Config des adus Ew adde vam credo aussi 20 PTZ Pan Tilt Zoom 23 Preset positions 4 44 4 eee eee eus dense deu due 23 Guard OUP sr meidiene Panne BAe da Mendes ne tisane Dre 23 OSDI Zones iie ea gadis ee eR REG ERR RE EX DERE RR RU RS 24 Advanced spuereserirsbesreeerwemureriUibrketerd oan eeren dane 24 Control QUEUE iussa ane eau ados waa Cu dad aaa RR RARO Ras 24 AppIICHLIOHS cua asas ue sura pcs cm in RR san Un acit ca CR aies 26 EVENS musspbitnessi SES RiDP DEREN PPS SUMUS RUNS 27 Event Servers a re da png m RR ORE RR eA dede que HR 27 EventlyDes xxxcwastceuitERRESebNPERAEENEeR IE yh at Pek ee RETE 28 Gatekeeper eiri pod diee eir d Perea E bea wed dard que 29 Motion detection
29. ain s to search for the host name used by the Axis product Multiple domains can be separated by semicolons The host name is always the first part of a fully qualified domain name for example myserver is the host name in the fully qualified domain name myserver mycompany com where mycompany com is the domain name Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional and will be used if the primary is unavailable NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options gt Network gt TCP IP gt Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Select Use the host name to set the host name manually Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product s IP address changes For mo
30. allowing RTP to be tunneled Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously A multicast cannot however pass a network router unless the router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections AXIS Media Control negotiates with the Axis product to determine the transport protocol to use The order of priority listed in the AMC Control Panel can be changed and the options disabled to suit specific requirements H 264 is licensed technology The Axis product includes one H 264 viewing client license Installing additional unlicensed copies of the clients is prohibited To purchase additional licenses contact your Axis reseller MJPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the Axis product is to u
31. anges in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance Incorrect setup Check the sound card in the computer Ensure that mute is not selected and that the volume settings are correct No audio or very poor audio Check that the correct Audio Input source is selected under Setup gt Video amp Audio gt Audio quality Settings Poor audio quality CPU overloaded Reduce the number of listeners and viewers Decrease image resolution and compression Unsynchronized audio and Synchronize the product s date and time settings with an NTP server Go to Setup gt System video Options gt Date amp Time Distorted audio Check that the correct Audio Input source is selected under Setup gt Video amp Audio gt Audio Settings Feedback loops Feedback loops might appear in full duplex mode Try moving the microphone or the speaker or use half duplex mode instead Storage and disk management problems Video cannot be recorded Check that the SD card is not write protected that is read only SD card cannot be mounted Reformat the SD card and then click Mount 49 Function group Camera AXIS P5512 50HZ AXIS P5512 60HZ 1 4 Interlaced CCD Lens Varifocal f 3 8 46 mm F1 6 2 7 autofocus automatic day night Horizontal angle of view 51 6 4 4 Minimum Color 1 0 lux at 30 IRE F1 6
32. ate amp Time ests the PTZ mechanics and camera for possible errors Network Upgrade Server d Storage Upgrade the camera with the latest firmware Maintenance Support Specify the firmware to upgrade to CBrowse and click Advanced Note Do not disconnect power to the unit during the upgrade The unit restarts automatically after the upgrade has completed 1 10 minutes About Emergency recovery procedure If power or network connection is lost during the upgrade the process fails and the product becomes unresponsive Flashing red Status indicator indicates a failed upgrade To recover the product follow the steps below The serial number is found on the product s label 1 In UNIX Linux type the following from the command line arp S IP address serial number temp 46 AXIS P5512 PTZ Dome Network Camer eb Troubleshooting ping s 408 IP address In Windows type the following from a command DOS prompt arp s IP address serial number temp ping 1 408 t IP address gt 2 If the product does not reply within a few seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the product s IP address In the page that appears use the Browse button to select the upgrade file to use Then click Load to restart the upgrade process 4 After the upgrade is complete 1 10 minutes the product automatically restarts and shows a steady green on
33. ated joystick mode See the online help OQ more information Controls Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX Application Programming Interface The buttons will be displayed in the PTZ control panel which is available in the Live View page though the Ctrl panel button see page 9 Deselect the options under Enable Disable controls to disable the pan tilt zoom and focus controls Disabling PTZ controls will affect preset positions For example if the tilt control is disabled the product cannot move to preset positions that require a tilt movement Control Queue The administrator can set up a queue for PTZ controllers from PTZ Control Queue Once set up the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time Other users will be placed in queue 24 AXIS P5512 PTZ Dome Network Camera PTZ Pan Tilt Zoom A user who belongs to a group see Users on page 34 with a higher PTZ priority can go before other users in the queue and take control of the product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from the queue 60 seconds after the last PTZ control command 2 Event The Axis product can be configured to go to a preset position when triggered by an alarm see
34. before the DHCP server sets a dynamic address with another device on the This means that if the same default static IP address is also used by another device there may same subnet be problems accessing the product The camera cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field The IP address has been If the product and the client are on the same network run AXIS IP Utility to locate the product changed by DHCP Identify the product using its model or serial number Move the Axis product to an isolated network or to one with no DHCP or BOOTP server Set the IP address again using AXIS IP Utility or ARP Ping see the Installation Guide Open the Setup pages and disabled DHCP in the TCP IP settings Return the product to the main network The product now has a fixed IP address that will not change The product is accessible locally but not externally Router configuration To configure your router to allow incoming data traffic to the Axis product enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the Axis product see NAT traversal port mapping for IPv4 on page 38 The router must support UPnPTM Firewall protection Check the Internet firewall with your network administrator Default routers requrie
35. camera and an event has been configured to detect and respond to motion the Axis product can record and save images to an FIP server and send a notification email Images can be sent as email attachments gt Basic Setup Event Types o Event Type List dd Video amp Audio Name Enabl Priority Trig Sched Actions Live View Config Audio Yes Normal Audio En Motion Yes Normal Motion det P gt PTZ Record to SD card No Normal PTZ preset Rec gt Applications v Events Instructions Event Servers Event Types Mation Detection Add triggered Add scheduled Copy Modify Remeve Audio Detection Fu FTP upload Hu HTTP upload Eu Email upload En Email notification Hn HTTP notification Tn TCP notification Rec Record to disk P PTZ preset Recordings gt System Options About Set up a triggered event The following example describes how to configure the Axis product to upload images when motion is detected 1 Go to Events gt Motion Detection and set up a motion detection window See Set up motion detection on page 30 2 Go to Events gt Event Types and click Add triggered 3 Enter a descriptive name for the event for example Motion detected 4 Setthe Priority high normal or low 5 Setthe Respond to Trigger parameters to define when the event is active for example after office hours 6 Select Motion detection from the Triggered By list Select the desired motion detection window and indicat
36. cate the network device To allow the network device to access a network protected by IEEE 802 1X 1 Obtain a CA certificate a client certificate and a client private key contact your network administrator 2 Go to Setup gt System Options gt Security gt IEEE 802 1X and upload the CA certificate the client certificate and the client private key 3 Under Settings select the EAPOL version provide your EAP identity and private key password 4 Check the box to enable IEEE 802 1X and click Save Certificates CA Certificate The CA certificate is used to validate the identity of the authentication server Enter the path to the certificate directly or locate the file using the Browse button Then click Upload To remove a certificate click Remove Client certificate The client certificate and private key are used to authenticate the network device They can be Client private key uploaded as separate files or in one combined file e g a PFX file or a PEM file Use the Client private key field if uploading one combined file For each file enter the path to the file or locate the file using the Browse button Then click Upload To remove a file click Remove Settings EAPOL version Select the EAPOL version 1 or 2 as used in your network switch EAP identity Enter the user identity maximum 16 characters associated with your certificate Private key password Enter the password maximum 16 characters for the private key Enable
37. ck Get Give the zone a descriptive name and click OK To include the name of the OSDI zone in the overlay text go to Video amp Audio lt Video Stream lt Overlay Settings Check the Include text box and enter the modifier L in the field For more information about modifiers see File Naming amp Date Time Formats in the online help Q Advanced Limits Define the pan tilt zoom and focus limits for the Axis product Movements to the left and right up and down can be restricted to narrow the area under surveillance Move speed sets the speed of the camera s pan and tilt movements The default setting is maximum speed When using a joystick or emulating one with the mouse the Enable proportional speed setting can be used to reduce the maximum pan tilt movement speed i e the speed the camera view moves at when the joystick is pushed all the way out in any direction This is useful then the view is zoomed in on an object When Enable Auto flip is selected the Axis product will simulate continuous pan movement in the same direction i e the camera will pan the full 360 degrees even though there is a mechanical stop at 180 degrees When Enable movement prediction is selected the Axis product will attempt to predict the new position in the pan movement after compensating for the slight delay while the camera changes direction after an auto flip This is useful for tracking moving objects or persons when using the joystick or emul
38. ck mode button and click in the image to move the camera view in the direction of the mouse pointer O Click the Center mode button and click in the image to center the camera view on that position Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls Ctrl User defined buttons can also appear in the Control panel See Controls on page 24 PTZ Preset Select a PTZ preset position to steer the camera view to the saved position See Preset positions Camera Home s on page 23 Up Pan and Tilt bars Use the arrows to pan and tilt the camera view or click on a position on the bar to steer the T camera view to that position E Zoom bar Use the arrows to zoom in and out or click on a position on the bar to zoom to that position Focus bar Use the arrows to focus the camera or click on a position on the bar to set the focus position Using the r ntr focus bar will disable the product s autofocus To re enable use the PTZ control panel which is opened by clicking F the Ctrl panel button see above PAN Left El ri un o O Right zoom wide f Tele 2 FOCUS Near 3 Far c Down AXIS P5512 PTZ Dome Network Camera Accessing the product The PTZ controls can be disabled under PTZ gt Advanced gt Controls see Controls on page 24 10 AXIS P5512 PTZ Dome Network Camera Media streams Media
39. configured under System Options gt Network gt SOCKS For more information see the online help O QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selected traffic on a network A QoS aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under System Options gt Network gt QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark the following types of traffic live video live audio event alarm traffic and management traffic Live audio DSCP will be equal to live video DSCP if H 264 over RTSP is used SMTP email To send event and error email messages from the Axis product via SMTP Simple Mail Transfer Protocol an SMTP mail server must be set up This is done under System Options gt Network gt SMTP email Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided A From email address is also required If the mail server requires authentication check Use authentication to log in to this server and enter the necessary information SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups The Axis pro
40. d Check if you need to configure the router settings 47 Troubleshooting Problems with the H 264 format No H 264 displayed in the Check that the relevant H 264 connection methods and correct interface are enabled in the AMC client Control Panel streaming tab See AX S Media Contro AMC on page 11 In the AMC Control Panel select the H 264 tab and click Set to default H 264 decoder Check that RTSP is enabled under System Options gt Network gt TCP IP gt Advanced No multicast H 264 Check with your network administrator that the multicast addresses used by the Axis product displayed in the client are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Multicast H 264 only Check if your router supports multicasting or if the router settings between the client and the accessible by local clients product need to be configured The TTL Time To Live value may need to be increased Poor rendering of H 264 Color depth set incorrectly on clients Set to 16 bit or 32 bit color images 9 If text overlays are blurred or if there are other rendering problems you may need to enable Advanced Video Rendering from the Video stab in the AMC Control Panel Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Color saturation is different Modify the settings for your graphics adapter Refer to
41. de date and time or view the current bit rate as overlay text To include the current bit rate as overlay text go to Video amp Audio gt Video Stream gt Overlay Settings select the Include text check box option and enter the code b in the field See the online help O for supported formats Overlay image An overlay image can be used to provide extra information or to mask a part of the video image To use your own image such as a logo first upload the image to the Axis product Go to Video amp Audio gt Overlay Image browse for and upload the image file on the computer The file can then be selected from the Use overlay image drop down list To place an overlay image at specific coordinates go to Video amp Audio gt Video Stream and select the Include overlay image at coordinates check box option and enter the X and Y coordinates For more information see the online help 2 17 AXIS P5512 PTZ Dome Network Camera Video and Audio Audio Settings The audio functionality for each video stream is enabled under Video amp Audio gt Video Stream gt Audio A multi connector cable available from Axis Multi Connector Cable sold separately is required when connecting external audio equipment to the Axis product Audio Channels Select the type of audio transmission from the Audio mode drop down list The different types are Full duplex Simultaneous two way audio allowing you to transmit and receive audio tal
42. duct can be configured to support SNMP on the System Options gt Network gt SNMP page Depending on the level of security required select the version on SNMP to use SNMP v1 v2 provides the lowest level of security The community name can be specified as a password for read or read write access to all supported SNMP devices The default password for the Read community is public and the default password for the Write community is write If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message 39 AXIS P5512 PTZ Dome Network Camera System Options The following traps are available e Cold start e Warm start e Link up e Authentication failed SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use SNMP v3 HTTPS must be enabled see HTTPS on page 34 To enable SNMP v3 check the box and provide the initial user password The initial password can only be set once If the password is lost the Axis product must be reset to factory default see Reset to factory default settings on page 43 UPnP The Axis product includes support for UPnP UPnP is enabled by default and the product
43. e if the event should be triggered when motion starts or stops or both 7 Setthe When Triggered parameters that is define what the product should do when motion is detected To upload images select Save stream and enter the required information See Save stream 8 Click OK to save the event Up to 10 event types can be configured and up to 3 of these can be configured to upload images File names can be formatted according to specific requirements See File Naming amp Date Time Formats in the online help 28 AXIS P5512 PTZ Dome Network Camera Events Set up a scheduled event A scheduled event can be activated at preset times in a repeating pattern on selected weekdays The following example describes how to configure the Axis product to upload images from pre programmed time periods 1 Go to Events gt Event Types and click Add scheduled 2 Enter a descriptive name for the event for example Scheduled email upload 3 Setthe Priority high normal or low 4 Setthe Activation Time parameters 24h clock for the event For example select Recurrence pattern and let the event start on Sundays at 13 00 with a duration of 12 hours 5 Setthe When Activated parameters that is define what the product should do when the event is activated To upload images select Save stream and enter the required information See Save stream 6 Click OK to save the event Save stream To upload images to an FTP or HTTP server
44. echnology embodied in the product described in this document In particular and without imitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensource apple com apsl The source code is available from http developer apple com darwin projects bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments Apple Boa Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Netscape Navigator OS 2 Real SMPTE QuickTime UNIX Windows WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Axis Communications AB is independent of Sun Microsystems Inc UPnP i
45. eter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate The log levels for the System Log and the Access Log are set under System Options gt Support gt Logs amp Reports gt Configuration The Access Log can be configured to list all connections to the product select Critical Warnings amp Info If required a different log level can be used when sending emails Logs amp Reports The log files and reports may prove useful when troubleshooting a problem or when contacting the Axis support web gt Basic Setup gt Video Note Depending on your connection these pages may take a while to load gt Live View Config Logs System Log System log information gt PTZ a gt Applications Access Log Access log information Reports Server Report Important information about the server s status gt Events Recordings Parameter List The unit s parameters and their current settings System Options Security Connection List Connection list information Date amp Time Network Detailed information about the server s internal status This report Storage Crash Report may contain sensitive information It may take seve
46. gistered Always will be enabled and the Axis product stays connected to the AVHS service If the product is not registered within 24 hours from when the button is pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product For more information see www axiscam net To register the Axis product with AXIS Internet Dynamic DNS Service go to System Options gt Network gt TCP IP gt Basic Under Services click the AXIS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses The DNS settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To make manual settings select Use the following DNS server address and specify the following Domain name Enter the dom
47. gnored areas outside Include windows are automatically ignored Once configured the motion detection windows appear in the list of available triggers for triggered events See Set up a triggered event on page 28 Using the motion detection feature may decrease the product s overall performance Set up motion detection To set up a motion detection Include Window follow these instructions 1 Go to Events gt Motion Detection 2 Select the Configure Included Windows option and click New Select the new window in the list of windows and enter a descriptive name 3 Adjust the size drag the bottom right hand corner and the position click on the text at the top and drag to the desired position of the active window window with red frame 4 Adjust the Object Size History and Sensitivity profile sliders see Motion detection parameters for details Any detected motion within an active window is indicated by red peaks in the Activity window 5 Click Save To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of windows and click Del Motion Detection 2 Live Vie Pm Applications s edes ES I EN a B EE Nn Sees System Options About Motion detection parameters The parameters controlling motion detection are described in the table below
48. han 1 MB free memory left e System events for example on boot Event actions include e Uploading images to an event server or send images by email e Saving the video stream to the product s SD card e Sending notification messages and emails e Activating an output port for example to sound an alarm or lock a door e Pan Tilt Zoom go to a preset e Playing an audio clip Event Servers Event servers receive uploaded image files and or notification messages To set up event server connections in the Axis product go to Events gt Event Servers and enter the required information for the server type Email servers are configured under System Options gt Network gt SMTP email When the setup is complete click Test to test the connection the connection test takes approximately 10 seconds FTP Server Receives uploaded images Descriptive name Network address and upload path User name and password 27 AXIS P5512 PTZ Dome Network Camera Events HTTP Server e Receives notification messages Descriptive name Receives uploaded images URL IP address or host name User name and password Proxy settings TCP Server Receives notification messages Descriptive name Network address IP address or host name Port number For details on each settings see the online help O Event Types An Event Type describes how and when the Axis product performs certain actions Example If somebody passes in front of the
49. he Refresh button in your browser to view a new image For more information please see the online help Q Viewer Settings Options for the viewer are configured under Live View Config Viewer Settings The Show viewer toolbar option will display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser H 264 decoder installation The administrator can disable installation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of unlicensed copies Further decoder licenses can be purchased from your Axis reseller Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode Select Use PTZ joystick mode as default to enable joystick mode The mode can be changed temporarily from the PTZ control panel You can enable recording from the Live View page The recordings are saved to the location specified in the AMC Control Panel See AXIS Media Control AMC on page 11 User Defined Links To display user defined links in the Live View page select the Show custom link option give the link a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the backgrou
50. igured to use this functionality Under User Settings check the box to enable anonymous viewer login to allow anonymous users access to the Live View page Check the box to enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Uncheck the box Enable Basic Setup to hide the Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product IP Address Filter IP address filtering is enabled on the System Options gt Security gt IP Address Filter page Once enabled the listed IP address are allowed or denied access to the Axis product Select Allow or Deny from the list and click Apply to enable IP address filtering The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses The users from these IP addresses need to be specified in the user list with the appropriate access rights See System Options gt Security gt Users HTTPS The Axis product supports encrypted browsing using HTTPS This is configured on the System Options gt Security gt HTTPS page A self signed certificate can be used until a Certificate Authority issued certificate has been obtained Click Create self signed certificate to install a self signed certificate Although self signed certificates are free and offer some protection true security is only implemented after the installation of a signed certificate issued by a Certificate
51. illumination B W 0 3 lux at 30 IRE F1 6 1 50000 s to 4 3 s 60 Hz 1 50000 s to 8 5 s 50 Hz Pan Tilt Zoom E flip Auto flip 100 preset positions Pan 360 with auto flip 100 s Tilt 180 100 s 12x optical zoom and 4x digital zoom total 48x zoom Pan Tilt Zoom Limited guard tour control queue on screen directional indicator functionalities Video Video H 264 MPEG 4 Part 10 AVC Baseline profile compression Motion JPEG Resolutions 704x480 to 176x120 60Hz 704x576 to 176x144 50Hz Frame rate H 264 Up to 30 25 fps in all resolutions Frame rate Up to 30 25 fps in all resolutions Motion JPEG Video streaming Multiple individually configurable streams in H 264 and Motion JPEG Controllable frame rate and bandwidth VBR CBR H 264 Image settings Manual shutter time compression brightness sharpness white balance exposure control backlight compensation fine tuning of behavior at low light rotation color level contrast aspect ratio correction text and image overlay image freeze on PTZ Audio AAC LC 8 16 kHz compression G 711 PCM 8 kHz G 726 ADPCM 8 kHz Configurable bit rate Audio Requires multi connector cable not included for external microphone input or line input output input and line output Network Security Password protection IP address filtering HTTPS encryption IEEE 802 1X network access control digest authentication user access log Supported IPv4 v6 HTTP HTTPS SSL TLS QoS Layer 3 DiffServ FTP SMTP
52. is automatically detected by operating systems and clients that support this protocol UPnP can be disabled under System Options gt Network gt UPnP RTP H 264 The RTP port range and multicast settings are configured under System Options gt Network gt RTP The RTP port range defines the range of ports from which the video audio ports are automatically selected For multicast streams only certain IP addresses and port numbers should be used Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol Bonjour can be disabled under System Options gt Network gt Bonjour Storage SD Card The SD SDHC memory card not included is managed on the System Options gt Storage gt SD Card page The settings under Storage Device are used to identify and monitor the status of the SD card and to unmount the SD card before removal Mounting is done automatically when a card is inserted SD cards are normally preformatted when purchased but if needed click Format to format the card To prevent corruption of recordings the SD card should always be unmounted before removal If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair The settings under Storage Device Settings are used to configure removal of recorded video Automatic disk cleanup can be e
53. k and listen at the same time There is no echo cancellation if feedback loops appear try moving the microphone or the speaker Half duplex Audio can be transmitted in both directions between the Axis product and the client computer but only in one direction at a time You must actively receive sound using the Talk Listen button visible in the Live View page see AX S Media Control viewer toolbar In Push To Talk mode click and hold the button to speak and release it when done In Toggle mode click once to switch between speaking and listening The Talk Listen mode is configured from the Audio tab in the AMC control panel see AXIS Media Control on page 11 Simplex Network Camera speaker only Audio is transmitted from the client to the Axis product and played by the speaker connected to the product To send audio the Talk and Microphone buttons in the AMC toolbar must both be enabled Click either button to stop audio transmission Simplex Network Camera microphone only Audio captured by the microphone connected to the Axis product is transmitted from the product to one or more clients For more information about these settings please see the online help Q Audio Input An external microphone or a line source can be connected to the product s Audio in connector Configure the audio input settings under Video amp Audio Audio Settings A multi connector cable available from Axis Multi Connector Cable sold separately is
54. l IP51 rated aluminum and plastic casing acrylic PMMA clear dome Processor ARTPEC 3 256 MB RAM 128 MB Flash memory Power Power over Ethernet IEEE 802 3af Class 3 20 24 V AC max 23 4 VA 24 34 V DC max 15 6 W Connectors RJ 45 10BASE T 100BASE TX PoE Multi connector cable not included for AC DC power 4 configurable alarm inputs outputs mic in line mono input line mono output to active speaker SD SDHC memory card slot card not included Operating Temperature 0 C to 50 C 32 F to 122 F conditions Humidity 20 80 RH non condensing Approvals EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 61000 6 1 EN 61000 6 2 EN 55024 FCC Part 15 Subpart B Class B ICES 003 Class B VCCI Class B C tick AS NZS CISPR 22 EN 60950 1 KCC Class B IEC 60529 IP51 IEC 60721 4 3 Class 3K3 3M3 EN IEC 60068 2 Weight Camera 1 1 kg 2 4 Ib Camera with drop ceiling mount 1 6 kg 3 5 Ib Included Mounting kit for hard and drop ceilings clear and smoked dome cover Installation accessories Guide CD with User s Manual recording software installation and management tools Windows decoder 1 user license Video AXIS Camera Station Video management software for viewing and recording up to 50 management cameras See www axis com products video software for more software applications via software not partners included Optional Video Surveillance Joystick accessories Multi connector cable Multi user decoder license pack 51
55. l connection to ground when Max load 2100 mA activated floating unconnected when deactivated If used Max voltage 40 V DC with an external relay a diode must be connected in parallel with the load for protection against voltage transients Configurable Digital input Connect to GND to activate or leave floating 0 to 40 V DC Input or Output unconnected to deactivate 44 AXIS P5512 PTZ Dome Network Camera Multi Connector Cable sold separately Connection diagram 3 3 V max 250 mA A L 1 o D B X9 S A 1 0 configured as input B 1 0 configured as output 1 0 connector DC power input AC power input 123456 469 4 8 8 489 M n Ij 45 AXIS P5512 PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the firmware Firmware is software that determines the functionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in the Axis product is displayed in the page Setup gt Basic Setup and in Setup gt System Options gt About Upgrading the firmware When you upgrade the product with the latest firmware from Axis website the product receives the latest functionality available Always read the upgrade instructions and release notes
56. nabled and set according to a schedule The disk can be locked to prevent removal of recordings For more information see the online hep 40 AXIS P5512 PTZ Dome Network Camera System Options Ports amp Devices 1 0 Ports The Axis product provides four configurable input and output ports for connection of external devices A multi connector cable available from Axis is required when connecting external devices see Multi Connector Cable sold separately on page 44 The 1 0 ports are configured under System Options gt Ports amp Devices gt I O Ports Select the port direction Input or Output The ports can be given descriptive names and their Normal states can be configured as Open circuit or Grounded circuit Maintenance The Axis product provides several maintenance functions These are available under System Options gt Maintenance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings Click Restore to reset most settings to the factory default values The following settings are not affected e the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time e the IEEE 802 1X settings Click Default to reset all settings including the IP address to the factory default values This button should be used with caution The Axis product can also be reset to factory default using
57. nd in a hidden frame Defining the link as a web link will open the link in a new window Output Buttons An output on the Axis product can be controlled directly from the Live View page by enabling the display of output buttons To display the output buttons in the Live View page select the type of control to use for the port from the drop down list under Live View Config Output Buttons Pulse activates the output for a defined period of time The pulse time can be set as short as 1 100 second and as long as 60 seconds Active Inactive displays two buttons on off The output ports must first be configured under System Options Ports amp Devices gt I O Ports See O Ports on page 41 21 AXIS P5512 PTZ Dome Network Camera Live View Config A multi connector cable available from Axis is required when connecting external 1 0 devices to the Axis product See Multi Connector Cable sold separately on page 44 22 AXIS P5512 PTZ Dome Network Camera PTZ Pan Tilt Zoom PTZ Pan Tilt Zoom Preset positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location Preset positions can be accessed in several ways e By selecting the preset from the Preset positions drop down list in the Live View Page e When setting up Events See page 27 e When setting up Guard Tour See page 23 To add a preset position 1 Go to PTZ Preset Positions 2 Use the pan til
58. nected to the Internet go to www axis com applications to acquire a License key You will need a license code and the product s serial number found on the label and under System Options gt Support gt System Overview to receive a license key Installed Applications lists installed applications with information about the version and the vendor the status of the application running or not running and information about the license Use the Start and Stop buttons to start and stop the application To generate a log file for the application select the application and click Log It is recommended to run one application at a time Avoid running applications when motion detection is active 26 AXIS P5512 PTZ Dome Network Camera Events Events Predefined parameters known as an Event or Event Type can trigger actions in the Axis product A common event type is an alarm that causes the product to upload images to an Event Server Triggered events are activated by a signal for example motion detection Scheduled events run at preset times in a repeating pattern on selected weekdays Actions refer to what happens when an event occurs Triggered events can be activated by e Input ports e Motion detection see page 30 e Audio detection see page 31 e A trigger from an uploaded application see Applications on page 26 e Pan Tilt Zoom when the view stops at a preset position e Full disk when the SD card has less t
59. nfig Action Buttons Snapshot Click Snapshot to save a snapshot of the video image Right click the video image to save it in JPEG format on your computer This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config gt Action Buttons EE The Audio clip drop down list allows you to play an audio clip from the Live View page Select the audio v Q clip and click the Play button Fan Activate the product s fan with this button Enable this button from Live View Config Action Buttons The Fan 9 button is activated automatically Press this button to activate it manually AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only See AXIS Media Control AMC on page 11 for more information The toolbar displays the following buttons The Play button connects to the Axis product and starts playing a media stream The Stop button stops the video stream The Snapshot button takes a snapshot of the video image The location where the image is saved can be specified in the AMC Control Panel Click the View Full Screen button and the video image will fill the entire screen Press ESC Escape on the computer keyboard to cancel full screen view The Record button is used to record the current video stream The location where the recording is saved can be specified in the AMC Control Panel 090600
60. nfiguration All parameters can be set and modified from this page Help is available from the standard help pages To open Plain Config go to System Options gt Advanced gt Plain Config Reset to factory default settings This will reset all parameters including the IP address to the factory default settings 1 Press and hold the Control button and the Restart button at the same time see Hardware overview on page 4 2 Release the Restart button but continue to hold down the Control button for about 15 seconds until the Status indicator flashes amber 3 Release the Control button The process is complete after about 1 minute when the Status indicator turns green The product has been reset to the factory default settings The default IP address is 192 168 0 90 4 Re assign the IP address It is also possible to reset parameters to factory default via the web interface Go to Setup System Options Maintenance 43 AXIS P5512 PTZ Dome Network Camera Multi Connector Cable sold separately Multi Connector Cable sold separately When connecting external equipment to the Axis product a multi connector cable available from Axis is required in order to maintain the product s IP rating The multi connector cable can be purchased from your Axis reseller Connect the multi connector cable to the product s multi connector see page 4 The cable provides the following connectors See page 50 for technical specification
61. nformation To set the password via a standard HTTP connection enter it directly in the first dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Create self signed certificate 2 Provide the requested information and click OK The certificate is created and the password can now be set securely All traffic to and from the product is encrypted from this point on 3 Enter a password and then re enter to confirm the spelling Click OK The password has now been configured The default administrator user name root is permanent and cannot be deleted e f the password for root is lost the product must be reset to the factory default settings See Reset to factory default settings on page 43 Create Certificate Secure configuration of the root password via HTTPS requires a self signed certificate Canta nell sions cactiicato Create Self Signed Certificate Q Common name 10 96 127 232 Configure Root Password validity 365 days 1 9999 User name soot The name of the entity to be certified i e the IP address or host name of this Password product Confirm password Once the certificate is created this page will close and you will be able to configure the root password via HTTPS The password for the pre configured administrator root must be changed Me decades i AXISA If the password for root is lost the product must be reset to the factory default Configure Root Password using HTT
62. nloaded at the same time Select the recordings and click Download The downloaded file is a zip file containing a minimum of three files of which the Matroska mkv files are the actual recordings The recordings are time stamped with the date and time they were downloaded that is not the date the recordings were made To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software 33 AXIS P5512 PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options gt Security gt Users An administrator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page The user list displays authorized users and user groups access levels Viewer Access to the Live View page Operator Access to the Live View page and to all settings except System Options Administrator Unrestricted access to all settings can add modify and remove other users Under HTTP RTSP Password Settings select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be conf
63. order to maintain the product s IP rating see Multi Connector Cable sold separately on page 44 SDHC Memory card slot A standard or high capacity SD memory card not included can be used for local recording with removable storage For instructions on how to insert and remove an SD card please refer to the Installation Guide Before removal the SD card should be unmounted to prevent corruption of recordings To unmount the SD card go to Setup gt System Options gt Storage gt SD Card and click Unmount LED indicators Connection and normal operation Steady during startup Flashes during firmware upgrade Amber red Flashes amber red if network connection is unavailable or lost Ra Flashes red for firmware upgrade failure Shows steady green for 10 seconds for normal operation after restart AXIS P5512 PTZ Dome Network Camera Accessing the product Accessing the product To install the Axis product refer to the Installation Guide supplied with the product The product can be used with most operating systems and browsers The recommended browsers are Internet Explorer with Windows Safari with Macintosh and Firefox with other operating systems See Technical Specifications on page 50 To view streaming video in Internet Explorer allow installation of AXIS Media Control AMC when prompted e QuickTime is also supported for viewing H 264 streams and for audio f your computer restricts the use of additional
64. p ip axis media media amp Multicast axrtpm lt ip gt axis media media amp QuickTime supports G 711 and AAC audio encoding The following paths can be used rtsp lt ip gt axis media media amp rtsp lt ip gt axis media media 3gp e The Java applet supports simplex audio with G 711 encoding 13 AXIS P5512 PTZ Dome Network Camera Setting up the product Setting up the product The Axis product can be configured by users with administrator or operator rights Click Setup in the top right hand corner of the Live View page e Administrators have unrestricted access to all settings e Operators have access to all settings except System Options See also the online help O Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users see page 34 2 TCP IP see page 36 3 Date amp Time see page 35 4 Video Stream see page 15 5 Audio Settings see page 18 14 AXIS P5512 PTZ Dome Network Camera Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality You can configure the following settings e Video stream See page 15 e Stream profiles See page 16 e Camera settings See page 76 e Overlay image See page 17 e Audio settings See page 78 e Audio clips See page 19 Video Stream You can define the following video stream settings from Video amp Audio gt Video
65. product is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product NAT traversal is configured under System Options gt Network gt TCP IP gt Advanced e For NAT traversal to work this must be supported by the router The router must also support UPnPTM e The router has many different names NAT router Network router Internet Gateway Broadband router Broadband sharing device or Home firewall but the essential purpose of the device is the same Enable Disable When enabled the Axis product attempts to configure port mapping in a NAT router on your network using UPnPTM Note that UPnP must be enabled in the product see System Options gt Network gt UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter the port number in the field If no port is entered here a port number is automatically selected when NAT traversal is enabled e An alternative HTTP port can be used or be active even if NAT traversal is
66. ral minutes to download this report please wait for the download to finish Maintenance Support For more information please read Axis Privacy statement Support Overview System Overview Logs amp Reports Information Configuration Advanced About Advanced Scripting Scripting allows experienced users to customize and use their own scripts A Caution Improper use may cause unexpected behavior and loss of contact with the Axis product Axis strongly recommends that you do not use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to System Options Advanced Scripting It is recommended to create a backup file before customizing the scripts If a script causes problems reset the product to its factory default settings see page 43 For more information see www axis com developer File Upload Files for example web pages and images can be uploaded to the Axis product and used as custom settings To upload a file go to System Options Advanced File Upload 42 AXIS P5512 PTZ Dome Network Camera System Options Uploaded files are accessed through http ip address gt local lt user gt lt file name gt where user is the selected user group viewer operator or administrator for the uploaded file Plain Config Plain Config is for advanced users with experience of Axis product co
67. re information see the online help O 37 AXIS P5512 PTZ Dome Network Camera System Options Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network The product can have a Link Local IP and a static or DHCP supplied IP address at the same time This function can be disabled under System Options gt Network gt TCP IP gt Advanced HTTP The HTTP port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced Any port in the range 1024 65536 can be used The default setting is 80 HTTPS The HTTPS port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced Any port in the range 1024 65536 can be used The default setting is 443 To enable HTTPS go to System Options gt Security gt HTTPS For more information see page 34 NAT traversal port mapping for IPv4 A network router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when the Axis
68. rview Hardware overview U BW No Unit holders 3 Camera base lid Part number P N amp Serial number S N The serial number may be required during the installation Camera base lid screws 4 Hook for safety wire Cable tracks Network connector Rubber gasket Multi connector Top cover screws 4 Top cover 2 2 NS 0 8 amp N Lo Ceiling ring Top cover Dome cover Dome ring Dome ring screws 8 Status indicator LED Control button SDHC card slot Restart button NO O amp amp ND AXIS P5512 PTZ Dome Network Camera Hardware overview Connectors Network connector RJ 45 Ethernet connector Supports Power over Ethernet PoE A shielded network cable STP must be used to protect the product against power surges Control button The control button is used for e Connecting to an AXIS Video Hosting System service see page 36 To connect press and hold the button until the Status LED flashes green e Connecting to AXIS Internet Dynamic DNS Service see page 37 To connect press the button once e Restoring the product to factory default settings see page 43 Restart button Press to restart the product Multi connector Terminal connector for connecting external equipment e Audio equipment e Input Output 1 0 devices e AC DC power supply When connecting external equipment a multi connector cable available from Axis is required in
69. s Power connector 3 pin terminal block used for power input See image below Audio in pink 3 5 mm input for a mono microphone or a line in mono signal left channel is used from a stereo signal Audio out green 3 5 mm output for audio line level that can be connected to a public address PA system or an active speaker with a built in amplifier A pair of headphones can also be attached A stereo connector must be used for the audio out 1 0 terminal connector Use in applications for e g motion detection event triggering time lapse recording and alarm notifications In addition to an auxiliary power and a GND pin the I O terminal connector provides the interface to e Digital output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPIX Application Programming Interface output buttons on the Live View page or by an Event Type The output will show as active shown under Events Port Status if the alarm device is activated e Digital input An alarm input for connecting devices that can toggle between an open and closed circuit for example PIRs door window contacts glass break detectors etc When a signal is received the state changes and the input becomes active shown under Events Port Status w h m LL 3 3 V DC Power Can be used to power auxiliary equipment Max load 250 mA Note This pin can only be used as power out Digital output Interna
70. s subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network router To enable IPv6 go to System Options gt Network gt TCP IP gt Basic Other settings for IPv6 should be configured in the network router ARP Ping The IP address can be set using ARP and Ping For instructions see the product s Installation Guide ARP Ping is enabled by default To disable uncheck the box under System Options gt Network gt TCP IP gt Basic The ARP Ping service is automatically disabled two minutes after the product is started or as soon as an IP address is set To reset the IP address the product must be restarted to activate ARP Ping for an additional two minutes Pinging the product is still possible when this service is disabled AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting 36 AXIS P5512 PTZ Dome Network Camera System Options AVHS is enabled by default The settings are configured under System Options gt Network gt TCP IP gt Basic One click enabled Press the product s control button see Hardware overview on page 4 to connect to an AVHS service over the Internet Once re
71. s a certification mark of the UPnP Implementers Corporation Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and software updates find answers to resolved problems in the FAQ database Search by product category or phrase report problems to Axis support staff by logging in to your private support area e chat with Axis support staff selected countries only visit Axis Support at www axis com techsup AXIS P5512 PTZ Dome Network Camera Table of contents Hardware OVEWIEW auesasssemeu use EE RE REESREAESSARTE E E REGE 4 Connecto s iemcpreebXerereQereke erererreXesqPererqekazg t Kad LEID IDUICSEOES nti wan obe iia d bei quee Dg hd oh Ru ei ef dos 5 Accessing The product aie apes aaa eei no Rp Rara na d o is 6 Access from a browser 6 Access from the Internet 7 Set the root password 7 The Live View page sexu eee Rr Ro ERRARE RireRiIRE MAC PERSE 8 Media SEAMS suere RR iddaa t DAE a E a E S a a RE ES 11 How to stream H264 c sisssaseuenmenus sme prex E awe Eiti 11 MJPEG sin dunes edness qe cs don ation recent ann Paap
72. se the AXIS Media Control in Internet Explorer in Windows AXIS Media Control AMC AXIS Media Control AMC in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product 11 AXIS P5512 PTZ Dome Network Camera Media streams The AMC Control Panel can be used to configure various video and audio settings Please see the AXIS Media Control User s Manual for more information The AMC Control Panel is automatically installed on first use after which it can be configured Open the AMC Control Panel from e Windows Control Panel from the Start menu e Alternatively right click the video image in Internet Explorer and click Settings AXIS Media Control H264 Video Audio PTZ Recording UC L General Network Streaming Snapshot MPEG 4 AXIS Media Control EB Copyright 2004 2010 Axis Communications AB Version 5 09 Versions Item Version Media Control 5 9 9 0 Audio Component 2 340 RTP Source Filter MPEG 4 Video Decoder H 264 Video Decoder Motion JPEG Video Decoder AAC Audio Decoder File Writer Overlay Mixer Filter View License View User s Manual Alternative methods of accessing the video stream You can also access video and images from the Axis product in the following ways e Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when
73. sual information in the image A high level of amplification may provide a better image in very low light situations A high gain will also increase the amount of image noise IR cut filter The IR cut filter prevents infrared IR light from reaching the image sensor In poor lighting conditions for example at night or when using an IR lamp set the IR cut filter to Off This increases light sensitivity and allows the product to see infrared light The image is shown in black and white when the IR cut filter is off If using automatic Exposure control set the IR cut filter to Auto to automatically switch between On and Off according to the lighting conditions Image settings Autofocus enabled Automatic focusing is enabled by default If the focus position is changed manually using the focus bar autofocus will be disabled even if enabled here In this case use the PTZ control panel to enable autofocus see PTZ Controls on page 9 If required the focus control can be disabled under PTZ gt Advanced gt Controls Image freeze on PTZ Select All movements to freeze the image while the camera is moving during a pan tilt or zoom operation Once the camera reaches its new position the view from that position is shown Presets freezes the image only when the camera moves between preset positions Overlay Overlays can be used to provide extra information and are superimposed over the video image With overlay text it is possible to inclu
74. t and zoom controls to steer the camera view to the desired position 3 Enter a descriptive name in the Current position field 4 If required select Use current position as Home 5 Click Add The camera s position and focus settings are saved as a preset position The Home position is readily accessible by clicking the Home button on the Live View page and in the Preset Positions setup window To set a customized home position select Use current position as Home when adding a preset position The user defined home position will have H added for example Entrance H The default Home position called Home will still be available The product can be configured to return to the Home position when it has been inactive for a specified length of time Enter the length of time in the Return to home when inactive field and click Save Set the time to zero to prevent the product from automatically returning to the Home position To include the preset position name in the overlay text go to Video amp Audio select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming amp Date Time Formats in the online help O AXIS P5512 Network Camera Live View Setup Help Basic Setup Preset Positions o Preset Position Setup Video amp Audio Current position gt Live View Config PTZ Use current position as Homey Preset Positions Guard Tour OSDI Zones
75. t saving time changes The Date amp Time Format Used in Images is the date and time format displayed as a text overlay in the video stream Use the predefined formats or see File Naming amp Date Time Formats in the online help O for information on how to create custom date and time formats To include date and time in the overlay text go to Video amp Audio and select Include date and Include time Network Basic TCP IP Settings The Axis product supports IP version 4 and IP version 6 Both versions can be enabled simultaneously and at least one version must always be enabled IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under System Options gt Network gt TCP IP gt Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DCHP can update a DNS server which when allows you to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 43 and then perform the installation again To use a Static IP address check Use the following IP address and specify the IP addres
76. th and storage usage in low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value Stream Profiles There are four pre programmed stream profiles available for quick set up The settings for these can be adjusted New customized profiles can also be created Each profile has a descriptive name indicating its purpose e The stream profiles can be accessed from the Stream profile drop down list in the Live View page To add copy modify and remove stream profiles go to Video amp Audio gt Stream Profiles e To select the default stream profile go to Live View Config gt Stream Profile and choose the profile from the drop down list For more information see the online help Oan this page Camera Settings The Video amp Audio gt Camera Settings page provides access to advanced image settings for the Axis product Image Appearance Increasing the Color level increases the color saturation The value 100 gives maximum color saturation The value O gives a black and white image The image Brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Increasing the Sharpness can increase bandwidth usage A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the whole image will appear
77. the Audio tab under Video amp Audio gt Video Stream 19 AXIS P5512 PTZ Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements It is possible to define the following features of the Live View page Stream Profile See page 16 Viewer Settings See page 21 User Defined Links See page 21 Output Buttons See page 21 gt Basic Setup gt Video amp Audio Live View Config Layout gt PTZ Applications Events Recordings gt System Options About Default viewer for browsers From Live View Config Default Viewer select the default method for viewing video images in your browser The product attempts to show the video images in the selected video format and viewer If this is not possible the product overrides the settings and selects the best available combination Default Viewer for Browser See page 20 Live View Layout Stream Profile Stream profile Motion JPEG LM v Show stream profile selection Default Viewer Windows Internet Explorer Other Brovsers Note QuickTime is only used with H 264 Motion JPEG will be shovn with AMC in Windows Action Buttons These are the buttons described in Controls on the Live View page on page 8 AMC ActiveX M Server push M Internet Explorer and with server push in other browsers Viewer Settings V show viewer toolbar V
78. the Status indicator 5 Reinstall the product referring to the Installation Guide If the emergency recovery procedure does not get the product up and running again contact Axis support at www axis com techsup Symptoms possible causes and remedial actions Problems setting the IP address When using ARP Ping Try the installation again The IP address must be set within two minutes after power has been applied to the product Ensure the Ping length is set to 408 See the Installation Guide for detailed instructions The product is located ona If the IP address intended for the product and the IP address of the computer used to access the different subnet product are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address The IP address is being used Disconnect the Axis product from the network Run the Ping command in a Command DOS by another device window type ping and the IP address of the product If you receive Reply from IP address bytes 32 time 10 thismeans that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product If you see Request timed out this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product Possible IP address conflict The static IP address in the Axis product is used
79. the adapter s documentation for more in H 264 and Motion JPEG information Lower frame rate than Reduce the number of applications running on the client computer expected m P 3 Limit the number of simultaneous viewers Check with the network administrator that there is enough bandwidth available Check in the AMC Control Panel H 264 tag that video processing is NOT set to Decode only key frames Lower the image resolution Why do not get 30 frames See Performance considerations on page 52 per second The 50 Hz version of the product supports up to 25 frames per second Image degeneration Decrease the GOV length Status indicator LED is flashing red and the camera is inaccessible A firmware upgrade has been See Emergency recovery procedure on page 46 interrupted or the firmware has otherwise been damaged No images displayed on web page Problems with AXIS Media To enable the updating of video images in Internet Explorer set the browser to allow ActiveX Control Internet Explorer controls Also make sure that AXIS Media Control is installed on your workstation only Installation of additional Configure the Axis product to use a Java applet for updating video images in Internet Explorer Go ActiveX component to Setup Live View Config and select Java applet under Default viewer restricted or prohibited Video and image problems general Image too dark or too light Check the video image settings under Setup gt Video
80. the control button see Reset to factory default settings on page 43 To test the product s PTZ mechanics click Test under PTZ Status For information about firmware upgrade see Upgrading the firmware on page 46 Support Support Overview The System Options gt Support gt Support Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 46 System Overview To get an overview of the Axis product s status and settings go to System Options gt Support gt System Overview Information that can be found here includes firmware version IP address network and security settings event settings image settings and recent log items Many of the captions are links to the proper Setup page Logs amp Reports The System Options gt Support gt Logs amp Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events 41 AXIS P5512 PTZ Dome Network Camera System Options Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a popup window The Access Log is automatically included in the Server Report Param
81. und is sampled A higher sample rate will provide better audio quality but also requires a greater bandwidth Bit rate Set the required bit rate depending on the selected encoding A higher bit rate will give better audio quality A lower bit rate may have latency or delay but will require less bandwidth For more information about these settings please see the online help O Audio Output An external speaker can be connected to the product s Audio out connector Configure the audio output settings under Video amp Audio gt Audio Settings A multi connector cable available from Axis Multi Connector Cable sold separately is required when connecting external audio equipment to the Axis product Output gain Control the volume dB Full Scale of the line audio output The output can be used with high impedance headphones or connected to another amplifier with speakers If the sound is too low choose a higher dB If the sound is too high choose a lower dB Audio Clips An audio clip is a sound file that can be played either when an event occurs or manually from the Live View page Audio clips can be uploaded to the product or recorded by a microphone connected to the product You can add play download modify and remove audio clips from Video amp Audio gt Audio Clips For more information see the online help Y Audio clips cannot be used if the product s audio functionality is enabled The audio functionality is enabled on
82. when audio rises above falls below or passes the audio alarm level The alarm level can be set in the range 0 100 where 0 is the most sensitive and 100 the least sensitive 1 Go to Events Audio Detection 2 Set the audio alarm level and click Save 3 Go to Events gt Event Types and set up a triggered event see Set up a triggered event on page 28 A multi connector cable available from Axis is required when connecting external audio equipment to the Axis product See Multi Connector Cable sold separately on page 44 Port Status The list on the Events Port Status page shows the status of the product s input and output ports Inputs and outputs are configured from the System Options Ports amp Devices page which requires administrator rights A multi connector cable available from Axis is required when connecting 1 0 devices to the Axis product See Multi Connector Cable sold separately on page 44 31 AXIS P5512 PTZ Dome Network Camera Recordings Recordings If using an SD card the Axis product can be configured to record video continuously or as a result of a triggered or scheduled event e To start a continuous recording see page 33 e To set up triggered and scheduled events see Events on page 27 e To access event recordings see page 32 Event recordings Event recordings made to the product s SD card not included can be accessed from the Recordings gt Events page For instructions

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