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T23 Fleet User Manual - the PK Snowbird website

1. 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 1 Product Overview Tramigo is a new and easy way to be connected with your vehicle Tramigo adds security and provides peace of mind by showing you with your mobile phone the real time location of your vehicles Tramigo provides the most advanced tracking safety and security features available in the market Tramigo combines the features of both a car alarm and a tracking device into one easy to use product Tramigo is the first GSM GPS tracking product that works world wide The geographical data is built in so the user s privacy is guaranteed Information flows directly between the owner s phone and the car instead of a 3 party geographic data server Tramigo works with any pre or post paid SIM card and with any GSM phone Users can be notified of events such as trips break ins towing ignition on speeding and even know if the passengers need assistance Tramigo can also be used with trucks boats buses trailers and motorcycles All Tramigo tracking products have the following features Vehicle Tracking and Management Accurate GPS Satellite Positioning Personal Assistance Button SMS Support on any GSM n
2. User locations 0 Metric on Coord off Language off LowBalance off Time automatic GMT 0 00 18 21 May 28 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 46 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 28 Command SMS phoneNum message Alias none Parameters number phone number message optional text message up to 62 characters Description Sends a SMS text message Related Cmds none Security Owner Message Format Command Response Notes 1 If message parameter is omitted then a blank message is sent 2 Commas are allowed in the message text 3 Can be used to request a balance report for pre paid GSM accounts that is forwarded to the Owner with the LowBalance command 4 Can also be used to activate operator specific programs such as unlimited text plans etc 5 Special gt prefix can be used if your message needs to contains the gt symbol Example gt SMS 1234 Set gt 5 Errors 1 Parameter Error Examples SMS 222 Tramigo SMS sent to 222 09 25 Jan 14 SMS 358400200 yes Tramigo SMS yes sent to 358400200 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 47 without the prior written permission of Tramigo
3. Message Format Command Response Notes 1 The following reports can be controlled Alarm Find Ignition Trip Power Speed Zone 2 Parameters can be used for the reports 3 Use the ListUser command to determine the user number 4 Short forms can be used for the reportName Errors 1 Lookup Error report name was incorrect 2 User not found Error Examples To turn on the Alarm report for user 2 Report 2 A on Tramigo Alarm reporting is turned on for user 2 23 40 Sep 12 To turn on the Periodic reporting for user 5 Report 5 F 1 Tramigo Find reporting is turned on for user 5 report interval 1 00 km 04 44 Jun 11 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 43 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 25 Sensor Command Sensor on off Alias SE Parameters on off optional Sets sensor reporting on or off Description Turns sensor reporting on or off for the user Related Cmds none Security Friend Message Format Command Response Notes 1 The T23 Fleet must be connected to an external sensor circuit to detect when the sensor is turned on or off 2 Sensor can report when activated deactivated or both a SET SensorOn 1 sensor report when activated or turned on b SET SensorOff 1
4. Problem Trip reports are received when vehicle is parked Possible Cause Resolution Vehicle is parked with a limited view of the Turn off trip reporting when in these sky so the GPS signals are weak and bounce locations off of buildings This can generate short trip reports If you are not interested in short trip reports Increase the minimum trip distance to 1 km or higher Set MinTripDistance 1000 Problem Vehicle shows as parked but its moving Possible Cause Resolution You T23 Fleet will report a state of Parked None Once a Trip is detected the vehicle when a Trip has not been started which takes state will change to moving or stopped 300m so if a FIND or any other report is received during this time it will show as Parked 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 59 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 8 T23 Fleet Parameters T23 Fleet parameter defaults are changed with the SET command and displayed with the GET command Boolean units are 1 for on and 0 for off Important Changing the parameters can greatly impact the behaviour of the unit so only advanced users should change the default values Use the DBG CFG DEFAULT command to return all the parameters back to the factory default
5. The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 29 Speed Command Speed soeedLimit on orf Alias Parameters speedLimit optional Value from 50 to 200 kmh Default is 120 Description Turns on and off speed reporting for the user Related Cmds none Security Friend Message Format Command Response Notes 1 Speed report occurs immediately when exceeding the speed limit set Maximum speed is not reported but can be found in the Trip report 2 Report will not occur again until the speed limit is exceeded after the speed has decreased by 50 km to prevent excessive reports This default is set with Set SpeedLimitFilter xx where xx is km mi To set the speed limit below 50 then set this parameter otherwise only 1 speed report will be sent Minimum is 10 3 MaxSpeed system parameter is set at 200 so if you want to set the speed limit over 200 then you must Set MaxSpeed xxx to the value you want maximum is 360 4 Speed limit is set per user Errors 1 Parameter Error Examples SPEED 110 Tramigo Speed speed limit 110 km h reporting is turned on 09 25 Jan 14 When the vehicle exceeds 110 kmh Tramigo Speed limit detected moving 0 22 km NE of Bangkok City Hall Phranakhon Bangkok TH SW with speed 115 km h 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduce
6. sleep mode SMS sent to the unit when not connected are stored by the GSM operator for a time specified in your phone settings 1 hour to unlimited and will send the SMS when the T23 Fleet connects to the network Note that some operators will delete the SMS sooner depending on system volume T23 Fleet will store up to 20 outgoing SMS when not connected to the network and will send them at the first opportunity When the unit has problems sending a SMS the GSM light will flash and will attempt to send the SMS several times If this occurs frequently see the troubleshooting section 5 6 Power Management T23 Fleet conserves power by automatically going into sleep mode when the unit is idle When in sleep mode all the unit lights are turned off There are 4 sleep modes that progressively lower the power consumption These modes are configurable using SET parameters The default parameters for portable use are show below 1st mode shuts off GPS after 1 hour after a Trip ended or 15 minutes of inactivity e Wakes up on incoming SMS Trip Start Charging e Every hour 10 minutes awake for 6 cycles 6 hours 2nd mode shuts off GSM modem e Wakes up on Trip Start Charging e Every hour 10 minutes awake for 120 cycles 5 days 3rd mode is same as 2nd e Every day 1435 minutes sleep 10 minutes awake until 4th mode 4th mode shuts down when battery power is below 3 6v e Wakes up only when connected to power or charging 2012 Tramigo Ltd
7. 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 29 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 11 Get Command Get parameter id Alias none Parameters parameter id Description Reports the setting of a parameter Related Cmds Set Security Owner Message Format Command Response Notes 1 Used by support personnel and advanced users Errors 1 Lookup Error Examples GET GPSTimer Tramigo Get parameter gpstimer value 0 01 28 May 29 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 30 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 12 Help Command Help command Alias H Parameters command Description Provides information on how to use a command Related Cmds none Security Guest Message Format Command Response Notes 1 No parameter will return a list of the most common commands 2 Short forms for the commands will be used to save space Errors 1 Parameter Error Examples HELP Tramigo Help F Find S Speed T Trip ST Status AU Add User LU List User DU Delete User
8. AP Add Place DP Delete Place A Alarm Z Zone P Power R Report SE Sensor SD Speed Dial email support tramigo com 01 37 May 29 HELP Z Tramigo Help Zone Z distance off placeName 09 25 J an 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 31 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 13 Ignition Command Ignition on off Alias Parameters on off optional Sets ignition reporting on or off Description Turns ignition reporting on or off for the user Related Cmds none Security Friend Message Format Command Response Notes 1 The unit must be connected to the ignition circuit to detect when the ignition is turned on or off This report is not recommended for portable use as you will receive false ignition reports When using a connection to the ignition circuit set the following parameters a SET I gnitionlInputShock 0 b SET Igition nputGPIO 1 You can customize the reporting to include ignition on off or both Default is both a SET I gnitionOn 1 turns on reporting for ignition on b SET I gnitionOff 1 turns on reporting for ignition off Errors 1 Parameter Error Examples IGNITION ON Tramigo Ignition reporting turned on 09 25 Jan 14 IGNITION OFF Tramigo Igniti
9. Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 3 For Your Safety Read these simple guidelines Not following them may be dangerous or illegal Read the full user manual for more information Switch on Safely Do not switch on the unit when wireless phone use is prohibited or when it may cause interference or danger Switch off in Hospitals Follow any restrictions Switch the unit off near medical equipment Switch off in Aircraft Follow any restrictions Wireless devices can cause interference in aircraft Switch off when refuelling Do not use the unit when at a refuelling point Do not use near fuels or chemicals Switch off near blasting Follow any restrictions Do not use the unit when blasting is in progress Qualified Service Only qualified personnel can install or repair this unit Water Resistance Your unit is not water resistant Keep it dry 4 Getting Started This section will describe how to setup your T22 OEM after installation For more information on the installation of T22 OEM into a vehicle please consult the T22 OEM Installation Guide This manual will detail the use of T22 OEM after the installation has taken place 4 1 Hardware Features T23 Fleet includes e 123 Fleet Unit e 723 Fleet BAT e T23 Fleet GPS Antenna optional e 723 Fleet USB micro USB for portable charger e 123 Fleet 1 0 e 123 Fle
10. Remove and re insert the battery after 1 minute 57 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportf tramigo com T23 Fleet User Manual Problem GSM light is flashing T23 Fleet is trying to send a SMS but having a problem Possible Cause Resolution No GSM signal Check with a mobile phone to see if there is a signal in the area or try to call the unit to see if you receive a ring tone Network busy Wait a few minutes to see if the message gets through Zero balance on pre paid account Add credit to the account Unit will recover on its own or send BOOT command to quickly reset the unit Phone number in user list is incorrect If you have just added a new user check that the phone number is correct Problem GPS light is on T23 Fleet does not have a current location Possible Cause Resolution Unit does not have clear view of the sky Move the unit to a location where the sky is visible Tall buildings trees heavy rain car tinting can cause problems with the GPS reception Car tinting is blocking the GPS signal Move the unit outside the vehicle if the light goes off then the tinting is blocking the signal Either change the tinting in the windshield or install the optional external GPS antenna
11. for the Product less a reasonable amount for usage Tramigo shall not be liable for any other losses or damages unless otherwise required by law These remedies are the Consumer s exclusive remedies for breach of warranty 5 Upon request from Tramigo the Consumer must prove the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt 6 The Consumer shall bear the cost of shipping the Product to Tramigo Tramigo shall bear the cost of shipping the Product back to the Consumer after the completion of service under this limited warranty 7 The Consumer shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable a The Product has been subjected to abnormal use abnormal conditions improper storage exposure to moisture or dampness unauthorized modifications unauthorized connections unauthorized repair misuse neglect abuse accident alteration improper installation or other acts which are not the fault of Tramigo including damage caused by shipping b The Product has been damaged from external causes such as collision with an object or from fire flooding sand dirt windstorm lightning earthquake or damage from exposure to weather conditions an Act of God or battery leakage theft blown fuse or improper use of any electrical source damage caused by computer or internet viruses bugs worms Trojan Horses cancelbots or damage caused by
12. idle longer than the TripEndTime default 15 min This is to prevent a false trip break when stopping for gas or traffic TripEndTime is shown in the STATUS report Trips less than 300m are ignored 6 Idle time is the total time the vehicle has spent as stopped speed lt 3 km h during this trip 7 Trip reports can exceed 1 SMS 160 characters Only the first part of the location name is used when the message length exceeds 1 SMS 8 Trip start reports can be turned on off with the TripStart parameter SET TripStart 1 to turn on SET TripStart 0 to turn off o Errors 1 Parameter Error Examples To turn on reporting TRI P ON Tramigo Trip reporting turned on 09 25 Jan 14 When a trip is started the following message is sent Tramigo Trip started 3 23 km NE of Glorietta Mall Manila PH 09 25 Jan 14 When a trip is completed the following message is sent T22 trip report start 19 20 at Arnaiz Avenue Pasong Tamo end 19 40 at Tramigo Office trip time 0 20 distance 2 06 km max speed 64 km h avg speed 5 9 km h idle time 0 03 20 32 Sep 25 To see the last trip or a trip in progress send TRIP NOW T22 trip report start 19 20 at Arnaiz Avenue Pasong Tamo end 19 40 at Tramigo Office trip time 0 20 distance 2 06 km max speed 64 km h avg speed 5 9 km h idle time 0 03 20 32 Sep 25 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 53 without t
13. imperial units used Description Selects metric or imperial measurement Default is metric Related Cmds none Security Friend Message Format Command Response Notes 1 km or kmh are used for metric mi or mph are used for imperial in all distances 2 If changed then Zone distance is displayed in new measurement unit Errors none Examples Metric Tramigo Metric turned off Miles will be used 09 25 Jan 14 Metric ON Tramigo Metric turned on Km will be used 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 37 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 19 Command Name unitName Alias N Parameters unitName name that will be used for the unit Default is Tramigo Description Changes the vehicle name Related Cmds none Security Owner Message Format Command Response Notes 1 Maximum length is 15 characters extra characters are automatically truncated 2 Limited characters allowed letters numbers blank hyphen single quote Other characters are converted to blanks 3 unitName is used on all Location and Command Response message formats Errors 1 Parameter Error Examples NAME J ulie s Car Julie s Car Name OK 09 25 Jan 14 2012 Tramigo Ltd All rights r
14. owner Tramigo AddUser 63025551234 authority changed to Owner 23 28 May 28 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 20 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 3 Alarm Command Alarm on off Alias A Parameters on off optional Sets alarm reporting on or off Description Turns on and off alarm reporting for the user Related Cmds none Security Friend Message Format Command Response Notes 1 Alarm will ignore motion inputs when the ignition is turned on and when a trip is in progress 2 When an alarm event is detected a Location message is sent to all users that have ALARM turned on 3 Alarm uses the shock sensor to sense motion 4 Alarm also enables the security shield a special system ZONE with a distance of 0 1 km This is a backup in case the shock sensor is not triggered 5 Alarm reporting is shut off after 1 report User must turn on Alarm reporting to reactivate Setting the auto parameters below can be used to automatically re arm the alarm 6 When using the set command to change parameters if one user turns off the auto then all users have auto turned off Errors 1 Parameter Error Examples ALARM Tramigo Alarm reporting is turned on 09 25 Jan 14 STATUS Tramigo Status GPS 7
15. reports to automatically keep track of your mileage for expense reports e Power monitor Plug a T23 Fleet into the wall power and be notified that the power has been turned off Good for vacation homes and boats For more information about Tramigo products and accessories for your T23 Fleet visit our website at www tramigo com Questions send email to support tramigo com 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 2 Copyright and Disclaimer This document and the software described in it are copyrighted with all rights reserved Under copyright laws neither the documentation nor the software may be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form in whole or in part without the prior written consent of Tramigo Although Tramigo has tested the Tramigo product and reviewed the documentation Tramigo makes no warranty representation or condition express or implied statutory or otherwise with respect to this product or documentation their performance satisfactory quality or fitness for a particular purpose except as required by applicable law This product and documentation are supplied licensed as is and the custom
16. response may exceed 1 SMS 4 Incoming commands can be up to 80 characters in length 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 17 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 Command Detail Each Tramigo command is defined with the following Command command name Tramigo is not case sensitive Alias alternate commands that can be used Parameters command options If ta icized then optional Description brief description of the command Related Cmds commands that are related Security security level Message Format format of the response to the user Notes special behaviour of the command Errors error patterns Examples samples of command usage and responses 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 18 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 1 AddPlace Command AddPlace placename atitude longitude Alias AP Parameters placeName required 40 characters maximum no commas Latitiude optional Longitude optional Description Adds a place to the user location directory R
17. the connection to other products not recommended for interconnection by Tramigo c Tramigo was not advised in writing by the Consumer of the alleged defect or malfunction of the Product within fourteen 14 days after the expiration of the applicable limited warranty period d The Product serial number plate or the enhancement data code has been removed defaced or altered 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 64 without the prior written permission of Tramigo TRAMIGO For more information Email supportf tramigo com T23 Fleet User Manual 8 9 10 11 e The defect or damage was caused by the defective function of the cellular system or by inadequate signal reception by the external antenna or viruses or other software problems introduced into the Product Tramigo does not warrant uninterrupted or error free operation of the Product If a problem develops during the limited warranty period the Consumer shall take the following step by step procedure a The Consumer shall return the Product to the place of purchase for repair or replacement processing b If a is not convenient because of distance more than 30 kilometers or for other good cause the Consumer shall ship the Product prepaid and insured to Tramigo See www tramigo com for the address of the repair center nearest you c The Consumer shall inclu
18. time are ignored Distance limit to use previous trip end location as the TripStartLockDistance 500 1 9999 m new start location Use ignition input GPIO wired or shock in vehicle Uselgnition 1 0 1 boolean state handling 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 61 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual VoltageShutdown 3500 5000 mV Low voltage shutdown limit VoltageWarning 3501 5000 mV Low voltage warning limit optimum value After a low voltage report the voltage must rise this VoltageWarningFilter set mV much above the limit until more reports are sent WakeOnlgnition boolean Wake up from sleep on ignition input WakeOnShock boolean Wake up from sleep on shock sensor input Minimum time interval between two consecutive zone ZoneArmTimeout min reports Distance limit for filtering zone reports from a vehicle ZoneDistanceLimit parked close to the zone boundary 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 62 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 9 Warranty Should your T23 Fleet fail in normal use w
19. 2 GSM 87 battery 100 reports Alarm 23 07 May 28 ALARM OFF Tramigo Alarm reporting is turned off 09 25 Jan 14 When the shield is detected Tramigo Shield alarm detected moving 0 33 km NE of Big Splash Marine Parade SG SW with speed 24 km h 09 25 Jan 14 When the shock sensor is detected Tramigo Motion alarm detected parked 0 23 km NE of West Coast Ferry Terminal Clementi SG 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 21 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 4 Boot Command Boot off hours Alias none Parameters off optional Deactivates cyclic unit reboot Time optional Activates cyclic unit reboot in hours Description Restarts the Tramigo application code in the unit Related Cmds none Security none Message Format Command Response Notes 1 The GSM modem and GPS receiver are reset Useful if there are GSM connection problems 2 Used primarily by support but can be used when the unit is not responding 3 Note that the date and time are reset to 00 00 Jan 1 Time will be restored the next time the unit has a GPS fix and the time zone set the next time a SMS is received 4 When activated without specific hours interval automatically sets 24 hour cyclic reboot
20. A PE EEE EEE EE E E 23 620 OCR WG recs ct aea E N 24 6 2 7 DCI PL ACC eaea e E tec tocusestesvaccveusdeatiees 25 6 2 8 DEUSE ea aa A T E E E 26 6 2 9 DISA DIG wevcvsecstdvadciuetaedlve vacauvecetinen AE AEA Taaa 27 2 po pects tice tte tts E A A EE EE 28 02E Gebra E A E 30 BZD Melpnansr a a R imac ues 31 62 13 IOMON seti eon eiia EE E EEA Eoia 32 6214 LAA QUAGS a eian i E ia aA EEA 33 622 15 LISTEN hia aar Aa EAE A EAAS 34 GALO SeU A E O E AEE E 35 6 2 17 LOWBAlANCE erir oivsdenenedeeberdewepeirucderds vedeceeniusneanesweeretecds 36 6 218 MWC maipri rarere ETa se cee deaben A SR AO a EE Te 37 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 19 6 2 20 6 2 21 6 2 22 6 2 23 6 2 24 6 2 25 6 2 26 6 2 27 6 2 28 6 2 29 6 2 30 SpeedDial 6 2 31 6 2 32 SystemStatus 6 2 33 6 2 34 6 2 35 Vehicleldle 6 2 36 Version 6 2 37 7 Troubleshooting ssisissssisesnnnnnsnnannnspnnsnnauuusnnnanaanannnnannan nananana 57 8 T23 Fleet ParameterS ssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnn 60 9 Warranty sssssssssenssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnna 63 9 1 Return Materials Authorization RMA Procedure 01000000 66
21. All rights reserved Under the copyright laws this manual cannot be reproduced in any form 14 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual Motion detection wakes unit for 10 minutes then resumes current sleep mode Unit will not sleep when in a Trip or charging Unit will sleep if there are outgoing SMS that can t be sent due to network issues Automatic reports do not impact sleep mode If Power reporting is turned on a Low Power report is sent when the battery is below 3 6V 20 To turn off sleep mode send the command SET Sleep O Note that this will drain your battery very quickly and is not recommended for normal use To turn sleep mode back on send the command SET Sleep 1 Battery Charging and Handling Your T23 Fleet has a 1300mAh Li Polymer rechargeable battery that provides power when your unit is not connected to the vehicle power Charging time takes 3 hours and the unit will charge even when turned off You should always fully charge your unit before your first use because the battery will be drained from storage When in storage the battery may drain too low to power the unit lights but after charging for 15 30 min the power light will come on To charge the unit connect the USB cable to the T23 Fleet and plug into computer compatible wall charger or an optional Cigar Lighter Ada
22. All rights reserved Under the copyright laws this manual cannot be reproduced in any form 27 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportfatramigo com T23 Fleet User Manual 6 2 10 Find E Command Find NEAR Time oft x Time distance off yTime Alias F where location blank Parameters near optional Also returns the next 3 nearest places First part of the location name only time optional Creates automatic FIND reports xTime optional Creates automatic FIND reports when on trip and is followed by automatic FIND by xDistance off optional Turns off automatic time FIND reports distance optional Creates automatic FIND reports off optional Turns off automatic distance FIND reports Description Returns the state and location of the vehicle Related Cmds COORD METRIC Security Guest Message Format Location Notes 1 A blank SMS will also issue the find command 2 Once the first GPS fix is received by the unit the FIND will always return a valid position Until then the string no GPS lock is returned and the time is set to 00 00 Jan 1 3 If the location unknown position is displayed then there is a problem with the location directory Contact support 4 Old GPS position is displayed when the last GPS fix is over 3 minutes old Date and time on location messages is the time of the last valid GPS posi
23. Errors none Examples Immediately reboots unit then reset counter for a 24 hour reboot setting BOOT Tramigo Boot OK 09 25 Jan 14 Boot 1 Tramigo Periodic reboot activated interval 1 hour s 15 09 J un 11 Boot Off Tramigo Periodic reboot deactivated 17 15 Jun 11 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 22 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 5 Coord Command Coord on off DMS DEC Alias none Parameters on off optional dms for degrees minutes seconds default or dec for decimal degrees Description Sets on and off coordinate display in Location messages or changes the formatting Default is off Related Cmds none Security Friend Message Format Command Response Notes 1 Coordinates are displayed in signed decimal degrees 14 23354 or degrees minutes seconds format 14 33 12 S Either format can be cut and pasted into Google Earth Decimal degrees have 5 digits of precision Format setting is retained until changed COORD on is needed to view locations using M1 Fleet and Google Earth Errors none Examples Coord ON Tramigo Coord reporting turned on 09 25 Jan 14 Coord dms Tramigo Coord DMS reporting turned on 09 25 Jan 14 2012 Tramigo Ltd All rights reser
24. PS GSM Tracker in the World TRAMIGO For more information Email supportfatramigo com T23 Fleet User Manual 6 2 2 AddUser Command AddUser phoneNum security Alias AU Parameters phoneNum required Phone number in international format Example 63 Security optional owner friend or guest If omitted then guest is assumed Description Adds a user to the system Related Cmds DelUser ListUser Settings Security Owner Message Format Command Response Notes 1 Up to 10 users can be added to the system 2 Adding user number without authority level will automatically be added as GUEST 3 When added each user is assigned a user number from 1 to 10 This number is referenced in the SETTINGS report and in the LISTUSER report 4 Be careful adding other users with OWNER authority they have access to all commands and can even delete you from the list 5 Full international format numbers should be used example 852 6 Adding the same phoneNumber will only replace the existing one and keep the current report settings This can be done to change the user s authority 7 To reset a user s reporting just delete and re add the user Errors 1 Parameter Error 2 List Full Error Examples To add a user with FRIEND authority Adduser 63025551234 friend Tramigo AddUser 63025551234 has been added with authority FRIEND 09 25 Jan 14 To add an existing user with different authority AddUser 63025551234
25. Press power switch longer Check that battery is installed and close battery cover Battery is needed to power the unit even when connected to a power source Recharge battery If battery is completely discharged then the Lights will not turn on for 1 5 hours Remove and re insert the battery Resolution Refer to GSM problem resolution Wait for SMS Some GSM networks slow down during peak times or when they have equipment problems Wait for unit to wake up or activate motion detector Check that user s phone number is added to the user list Check the user s authority with the LISTUSER command T23 Fleet will not respond to any unauthorised commands Resolution No GSM signal Check with a mobile phone to see if there is a signal in the area or try to call the unit to see if you receive a ring tone No SIM card Insert working SIM card Check in phone that SIM card has expired SIM has PIN code set SIM is warped or damaged Roaming not enabled Battery is low Unknown problem the SIM can send SMS messages Check in phone that the SIM can send SMS messages Replace SIM card if needed Remove PIN code by inserting SIM in your phone and deleting the code Inspect SIM clean the contacts If re inserting does not help try another to see if it will work If you are in a different country your SIM account must have roaming enabled Recharge the unit for 5 15 minutes and the GSM will start working
26. SETTINGS command To see your T23 Fleet system statistics such as number of reboots temperature and distance travelled use SYSTEMSTATUS SS command Reports can be formatted for large screen phones by using the SET LFAfterComma 1 command This will insert a line feed after every comma in the report to make it easier to read 6 1 Command Summary talicized parameters are optional Security levels 1 Owner 2 Friend 3 Guest Owner can also send all Friend and Guest commands Friend can send all Guest commands Avail A All versions F Install version only O Optional accessory needed User Commands Command Parameters Alias Security Avail AddPlace placename atitude longitude AP 2 A AddUser phoneNum security AU 1 A Alarm On off A 2 A F O DelPlace placeName DP 2 A DelUser userNumber DU 1 A Disable password 1 F O Find near interval off distance interval F 3 A Get parameter id 1 A GPRS parameter id 1 A Help command H 3 A Ignition on off 2 F O Listen phoneNumber L 1 A O ListUser userNumber all LU 1 A LowBalance number LB 1 A Metric on off 2 Name unitName N 1 A Owner password 1 A Password oldPassword newPassword 1 A Power on off P 2 A Personal none A Assistance 1 For first time use when no Owner is defined then unit will accept command from any phone number Owner can also be issued from any phone Interval
27. T23 Fleet Power LED behaviour Charging on low battery state will turn power light on solid yellow then will turn to solid green when enough charge was gained When fully charged the green light will change from solid green to blinking green every 5 seconds blink If the unit has been in storage it may take 15 minutes for the power light to turn on e Check that the GSM red LED is off e Check that the GPS blue LED is off if not refer to next step e Take your T23 Fleet outside to where you have a clear view of the sky After a minute or two the blue GPS light will turn off indicating that your T23 Fleet now knows its location e After your T23 Fleet has been installed into the vehicle you are ready to become the Owner Owner authority has access to all the T23 Fleet commands and features e Send the following SMS to your T23 Fleet in upper or lower case OWNER This is the same with Owner 0000 from previous registrations e 123 Fleet will respond with a text message stating Tramigo Owner 635551234 registered 09 25 April 14 This means that you are now the Owner of T23 Fleet and it will accept any commands that you issue to it providing they come from the same mobile phone number as you used for this setup e If you plan to use your T23 Fleet as a portable device send the command Set sleep1repeats 6 e At this point you should change your T23 Fleet password to ensure a high level of security You can do this by sending a com
28. The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportfatramigo com T23 Fleet User Manual Tramigo T23 Fleet User Manual V1 07 Firmware Build 1 07 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual Contents 1 Product Overview 1 1 T23 Fleet Top Uses 2 Copyright and Disclaimer 3 For Your Safety 4 Getting Started 4 1 Hardware Features 4 2 4 3 Location Directory Tracking Features Phone Features 5 4 Miscellaneous Features cs cscscseeseseceeneceeneneneeneneeuenseneneneensaensneanae 13 5 5 SMS Handling ccccsscccsccnccnssscccsseacessnecaasacsssereasnasccesesesnasescsssnsneniecuasass 14 5 6 Power Management ssssssssssssnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnn 14 6 COoMmMandsS iro iss ceccscecccnacsacarssscandcanssacacaccnanscnnssasassatnasinassecnesossnans 16 6 1 Command SUMMAary ssssssssssssss1155 16 6 2 Command Detaill ccccscscsecscneceeneneneeuenseuensnuensaeengneeneneensnengneensneas 18 021 AddPla Emirerri neni riae AE en EE O AEEA 19 622 AddUSe onii neit oe aa AIA AT EAE E 20 6 2 3 ANON ssc eaaa a a A EEANN a E EANN EENS 21 6 2 4 BOO A E A a 22 6 2 5 COO g ERE
29. ain 7 1 9 Low is 0 highest is 7 MinTripDistance 300 999 m Minimum trip distance Speed threshold to decide if the vehicle is moving or MovingSpeed 6 999 km h stopped optimum value NavLogStopLimit 30000 set Limit of file space used for navigation logs optimum value NoSleepCharge 1 set boolean Don t go to sleep if the battery is being charged NoSleepDisabled 1 1 600 boolean Don t go to sleep if the vehicle is immobilized 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 60 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual NoSleepGSM NoSleepInTrip PanicButtonHoldTime PowerButtonHoldTime ReArmDelay RequireOwnerConfirmation SensorOff SensorOn ShowTime Sleep Sleep1GsmOff Sleep1 OffTime Sleep1OnTime Sleep1 Repeats Sleep2GsmOff Sleep2OffTime boolean boolean s S seconds boolean boolean boolean boolean boolean boolean min min boolean min Don t go to sleep if GSM not registered to network Don t go to sleep if a trip in progress Required duration of panic button press Required duration of power button press Time interval before Alarm is re armed after pressing SOS button If set on the new owner is requested to confirm but sending owner yes command Enables sensor off reporting Enables sensor on report
30. ber of hour s adjustment from GMT Description Adjusts the timestamp in messages to local time Related Cmds none Security Friend Message Format Command Response Notes 1 Normally GMT offset from the SMS is used This command overrides the SMS value Time off reverts back to SMS GMT offset 2 Used when GSM operator time is not correct 3 Valid values are 12 0 to 12 0 and off Errors 1 Parameter Error Examples TI ME 8 Tramigo Time adjusted to GMT 8 hours 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 52 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportf tramigo com T23 Fleet User Manual 6 2 34 Trip Command Trip on off now Alias T Parameters on off optional Turns Trip reporting on or off now optional Shows a trip in progress or last trip report Description Controls Trip reporting Related Cmds none Security Friend Message Format Command Response Trip Notes 1 Reports when a trip has started and ended 2 Trip starts when ignition on is detected and when the speed is gt 6 kmh and unit has moved more than 300m 3 If ignition detection is not available then the trip start is determined when the speed is gt 3 kmh or the unit has moved more than 300m 4 Trip ends when ignition off is detected and the vehicle is
31. boat Motorcycle owners can be notified if someone knocks over their bike e Towing Alert Be notified that your vehicle is being towed and find the location of the vehicle e Excess Speeding Set the speed limit and be notified when it s exceeded Perfect for checking on new drivers e Unauthorized use of vehicle Turn on Ignition reporting and be notified when someone is using your vehicle Good when on holidays or when you take your car in for repairs e Covert voice monitor Leave your T23 Fleet anywhere you want to remotely listen in Good for checking on babysitters car repairs hotel rooms Listen in when your car alarm goes off to hear what s happening Requires optional microphone e Emergency calls T23 Fleet can receive calls and can make outgoing calls only to the numbers you specify Now you can give someone a phone without worrying about large phone bills e Luggage Minder Leave your T23 Fleet in your bag when it s out of your sight and be notified if someone opens it or picks it up Good for laptop bags in airport lounges e Door Alarm Put a T23 Fleet in a bag and hang in on your doorknob for an instant door alarm You will receive a text when someone enters the room Also good for cottages or any place you leave unattended since you can also plug the unit into a wall plug e Arrival Notification Notify your family automatically when you are almost home Good for boat owners as well e Expense reporting Use Trip
32. clel dle 1 Ignition 1 Power Trip 1 2 Speed Zone Sensor Sensor Input Input4 User locations 0 Metric on Coord off Language off LowBalance off Time automatic GMT 8 00 15 54 May 29 When vehicle idle is detected Tramigo Vehicle in idle state parked at Valero Street Rufino Street Makati 15 47 May 29 Vehiclel dle off Tramigo Vehicleldle reporting is turned off 15 51 May 29 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 54 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 36 Version Command Version Alias none Parameters none Description Displays the software and hardware versions Related Cmds none Security Friend Message Format Command Response Notes 1 Used for support purposes 2 IMSI is only available when the GSM modem is connected to the network 3 IMEI is needed for warranty claims Errors none Examples VERSION Tramigo Firmware version 1 0 4c LD East Asia and Pacific Version 01 00 LF English template Version 1 51 8 GSM B11e03gg WI SMO228 301109 I MEI 355915034299735 IMSI 515020908548390 18 24 May 28 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 55 without th
33. d It shows the number ei made Ave Signal strength GPRS data connection stats Temperature and Odometer Settings With the SETTINGS command you can see which reports you have turned on for all users and system wide settings Power You can be notified when the battery power drops below 20 with the POWER command 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 13 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual Personal Assistance Button Pressing the Personal Assistance Button for 2 seconds or more will send a SMS report to all Users with Owner authority indicating your location To also include users with Friend authority use the SET SosReportToFriend 1 command Language Your T23 Fleet can operate in English or one other language To see if another language is loaded use the VERSION command All commands and reports can be translated to the other language To turn on the alternate language see the LANGUAGE command When using a Unicode language double byte for either the Language File or Location Directory then there are restrictions on field lengths Please contact support if you plan to make a custom Language File 5 5 SMS Handling T23 Fleet will receive SMS when connected to the GSM network and when awake or in the first
34. d in any form 48 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 30 SpeedDial Command slot phoneNum Alias SD Parameters slot optional Value from 1 to 3 phoneNum optional Description Configures speed dial numbers Related Cmds none Security Owner Message Format Command Response Notes 1 Requires optional hands free kit 2 Up to 3 pre defined numbers can be defined to initiate outgoing calls from T23 Fleet 3 Pressing the phone button once for 1 second will call the phone number in slot 1 pressing twice will call phone number 2 etc To hang up press the phone button 5 SD with no parameters displays the defined phone numbers 6 To erase a number omit the phone number Errors 1 Parameter Error Examples To add an entry to slot 1 SPEEDDIAL 1 5512345678 Tramigo SpeedDial 5512345678 added as speed dial 1 09 25 Jan 14 To display all numbers using the short form of the command SD Tramigo SpeedDial 1 5512345678 2 555456789 09 25 J an 14 To delete a entry SPEEDDIAL 1 Tramigo SpeedDial speed dial 1 deleted 09 25 Sep 18 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 49 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO F
35. de a return address daytime phone number and or fax number complete description of the problem proof of purchase and service agreement if applicable Expenses related to removing the Product from an installation are not covered under this limited warranty d The Consumer will be billed for any parts or labor charges not covered by this limited warranty The Consumer will be responsible for any expenses related to reinstallation of the Product e Tramigo will repair the Product under the limited warranty within 30 days after receipt of the Product If Tramigo cannot perform repairs covered under this limited warranty within 30 days or after a reasonable number of attempts to repair the same defect Tramigo at its option will provide a replacement Product or refund the purchase price of the Product less a reasonable amount for usage f If the Product is returned during the limited warranty period but the problem with the Product is not covered under the terms and conditions of this limited warranty the Consumer will be notified and given an estimate of the charges the Consumer must pay to have the Product repaired with all shipping charges billed to the Consumer If the estimate is refused the Product will be returned freight collect If the Product is returned after the expiration of the limited warranty period Tramigo s normal service policies shall apply and the Consumer will be responsible for all shipping charges You the Consumer u
36. e prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportf tramigo com T23 Fleet User Manual 6 2 37 Command Zone distance on off placeName Alias Z Parameters distance optional Distance is in the units used by the system Default is 1 Minimum is 0 1 maximum is 999 placeName optional Name of the location Default is the current location of the vehicle Description Turns Zone reporting on and off Notifies user when the vehicle is entering or leaving an area The area is defined by a circle with a radius defined by the distance from the place name Related Cmds None Security Friend Message Format Command Response Errors 1 Parameter Error 2 Lookup Error Notes 1 Zone crossing is reported whenever the unit crosses a circle with radius of distance from the placename 2 Zone reports will be only be issued when the unit has a GPS fix and the unit is in a Moving or Stopped state If the unit crosses the zone without a fix then the report will be delayed 3 Once a crossing is detected there is a 10 minute delay between reports to avoid excessive reporting 4 Adding a new Zone will replace the current active Zone 5 The user can enter a partial string for the placeName and if a unique name is not found then the system will select the closest placeName Lookup is only done on the first name field of the location User location
37. elated Cmds DelPlace Security Friend Message Format Command Response Notes 1 The current coordinates of the unit are used so it s best if the unit is parked 2 Place names must be unique Adding a place with an existing name overwrites the existing coordinates Only the first part of the location name is used 3 Place names are not case sensitive for lookup purposes but will display in the case entered by the user 4 Special place name all is reserved 5 Commas and other invalid characters are substituted with blanks Extra blanks are removed 6 Once a place is added it will appear in location messages when it s the closest point to the vehicle 7 The user locations are separate from the system locations that were pre loaded to the unit This allows reset of only the User added locations 8 Latitude and longitude are in decimal degree format up to 5 decimal places 9 You can add up to 1000 of your own locations to the T23 Fleet If you need to add more and then contact Tramigo Support Errors 1 Parameter Error 2 List Full Error Examples ADDPLACE Home Tramigo AddPlace place Home added to the user locations 09 25 Jan 14 ADDPLACE Office 14 55952 120 99168 Tramigo AddPlace place Office added to the user locations 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 19 without the prior written permission of Tramigo The Best Selling G
38. end user Consumer This two year period is extended by each whole day that the Product is out of your possession for repair under this warranty The two year period is given based on products being in stock of the distributor reseller for 3 months Warranty period cannot be extended over 27 months of the original sale by Tramigo to the distributor reseller 2 Warranty period for T23 Fleet Battery and other accessories is SIX 6 months 3 The limited warranty extends only to the original purchaser the Consumer of the Product and is not assignable or transferable to any subsequent purchaser end user 4 During the limited warranty period Tramigo will repair or replace at Tramigo s sole option any defective parts or any parts that will not properly operate for their intended use with new or refurbished replacement items if such repair or replacement is needed because of product malfunction or failure during normal usage No charge will be made to the Consumer for any such parts Tramigo will also pay for the labor charges incurred by Tramigo in repairing or replacing the defective parts The limited warranty does not cover defects in appearance cosmetic decorative or structural items including framing and any non operative parts Tramigo s limit of liability under the limited warranty shall be the actual cash value of the Product at the time the Consumer returns the Product for repair determined by the price paid by the Consumer
39. er licensee assumes the entire risk as to their quality and performance by making use thereof In no event shall Tramigo be liable for direct indirect special incidental or consequential damages including but not limited to economic loss such as loss of profits loss of use of profits loss of business or business interruption loss of revenue loss of goodwill or loss of anticipated savings arising out of the use or inability to use the product or documentation even if advised of the possibility of such damages In particular and without prejudice to the generality of the foregoing Tramigo has no liability for any programs or data stored or used with Tramigo products including the costs of recovering such programs or data Nothing in this notice shall exclude or limit Tramigo s liability for fraud death or personal injury arising out of Tramigo s wilful default or negligence Tramigo s policy is one of constant development and improvement We reserve the right to alter modify correct and update our products and publications without notice and without incurring liability Copyright 2012 Tramigo Ltd Tekniikantie 14 02150 Espoo Finland All Worldwide Rights Reserved Issue date March 2012 Trademark Tramigo is a registered trademark of Tramigo Ltd 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Tramigo The
40. er List if you lose your phone If you want to provide other users with access to your T23 Fleet you need to add their mobile phone numbers using the ADDUSER command Remember that OWNER authority gives access to all the commands so most times you will only grant FRIEND or GUEST access to other users If a user is not authorised to issue a command they will receive no response from the T23 Fleet To add users You can also use the short form of the ADDUSER command AU lt phone number gt lt security level gt e There are 3 authority levels o OWNER can send all commands and receive all reports highest authority o FRIEND can get reports but doesn t get access to configuration commands such as ADDUSER DELUSER DISABLE ENABLE NAME PASSWORD LANGUAGE SET commands o GUEST only allows FIND and HELP lowest authority e To add another user with FRIEND authority send AU 5551234567 FRI END e You will receive a response Tramigo AddUser 5551234567 has been added with authority FRIEND 09 25 Jan 14 e You can display users with the LISTUSER LU command and delete users with the DELUSER DU command e f you lose your phone you send the Owner command with your password if there is set example OWNER ABCD e Once your new number is added you can delete your old number from the User list 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 10 witho
41. ermission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 17 LowBalance Command LowBalance number off Alias LB Parameters number optional phone number off optional turns off Description Sets phone number that the GSM operator sends low balance notification from Default is off Related Cmds none Security Owner Message Format Command Response Notes 1 Any SMS coming from the specified phone number find phone number from GSM operator will be sent to all users with Owner authority Used when GSM operator has low balance notification SMS 2 Do not enter your phone number enter the number that low balance messages come from 3 Number only has to be set the first time System wide command Errors 1 Parameter Error Examples LowBalance 220 Tramigo LowBalance SMS from 220 will be forwarded to Owner 09 25 Jan 14 LowBalance off Tramigo LowBalance reporting turned off 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 36 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 18 Metric Command Metric on off Alias none Parameters on off optional on metric units used off
42. eserved Under the copyright laws this manual cannot be reproduced in any form 38 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 20 Owner Command Owner password Alias none Parameters password optional system password Description Registers the owner of a unit Related Cmds none Security none Message Format Command Response Notes 1 Sending OWNER is same with the previous Owner 0000 2 The password is needed only when there is an existing Owner defined in the user list and password set 3 User will receive a confirmation SMS that the mobile number was successfully registered as owner 4 There can be more than one Owner defined in the user list if needed as backup 5 All current Owners are notified when a new Owner is added for security reasons Errors 1 Parameter Error Example s OWNER Tramigo Owner 635551234 registered 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 39 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 21 Password Command Password oldPassword newPassword Alias none Parameters oldPassword system password newPasswo
43. et Quick Start Guide v1 07 e CD including User Manual and Product Release Notes Installation Manual pdf file Quick Start Guide pdf file M1 Software Fleet for PC and Love for SmartPhone O 070 0 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportfatramigo com T23 Fleet User Manual 4 2 Light and Button Functionality Figure 1 T23 Fleet Unit Controls Your T23 Fleet has 3 lights to indicate the status of the unit Green means OK and red and blue means that you have a problem T23 Fleet buttons require you to press for 2 seconds to prevent accidental triggering Power LED Green Flashing 5 seconds On Off Power LED Orange Flashing 5 seconds Power LED Yellow On GSM LED Red On Off Flashing GPS LED Blue On Off Power Button Personal Assistance Button SOS ATB Power is on Charging Power is off or T23 Fleet is sleeping Power is ON but is too low Charging and the power is still low T23 Fleet is not connected to the GSM network T23 Fleet is connected to the GSM network T23 Fleet is having problems sending a SMS T23 Fleet does not have a GPS fix T23 Fleet has a GPS fix Press for 2 seconds to activate Press for 2 seconds to activate When usi
44. etwork In built Geographical Data Customizable Locations M1 Move and Fleet software Only Tramigo offers Convenience All of the features are available from a normal mobile phone the most common device our customers already own and carry with them A PC web site or PDA is not required to use the system However these can also be used to track your Tramigo Low Operating Costs The only truly stand alone product no monthly fees or multi year contracts paid for service providers Tramigo users pay only the SMS they use Advanced Features Our safety and security tracking and performance features exceed all of our competitors products combined Security There is widespread concern about internet security and many firms don t want the location of their assets available on a public or 3 party web server They want control of the information at their location where they can ensure their data is secure Due to the fact that the geographic data is built into the unit our product runs without a 3 party server 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportf tramigo com T23 Fleet User Manual 1 1 T23 Fleet Top Uses e Silent Car Alarm Turn on the Alarm and be notified when someone is in your car truck or
45. he prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 35 Vehiclel dle Command Vehiclel dle ON OFF interval distance radius Alias Vi Parameters on off Turns Vehicleldle reporting on or off time optional Creates idle time counter and sends report when counter reached the limit distance radius optional Sets distance radius and reset vehicleidle counter when the vehicle reaches beyond it Description Sends idle report for a given interval within a given distance radius after Ignition was started Related Cmds STATUS SETTINGS Security Owner Message Format Command Response Notes 1 Vechiclel dle is activated when Ignition On is detected When Vehicleldle is activated enabled it is referred in STATUS and SETTINGS report Default counter value is 10 mins when Vechiclel dle is turned on Default distance radius is within 50 meters when Vechiclel dle is turned on Every counter resets when the vehicle moved beyond the distance radius Distance Radius is 1 9999 meters Errors none Examples Vehiclel dle 15 30 Tramigo Vehicleldle reporting is turned on 15 50 May 29 STATUS Tramigo Status GPS 78 GSM 83 Temp 40 35 battery 89 charging reports Ignition off Trip Vehiclel dle 15 30 00 15 52 May 29 SETTINGS Tramigo Settings Alarm Find Status Vehi
46. iability beyond that which is expressly 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 65 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportfatramigo com T23 Fleet User Manual provided for in this limited warranty including the provider or seller of any extended warranty or service agreement This is the entire warranty between Tramigo and the Consumer and supersedes all prior and contemporaneous agreements or understandings oral or written relating to the Product and no representation promise or condition not contained herein shall modify these terms This limited warranty allocates the risk of failure of the Product between the Consumer and Tramigo The allocation is recognized by the Consumer and is reflected in the purchase price Any action or lawsuit for breach of warranty must be commenced within eighteen 18 months following purchase of the Product Questions concerning this limited warranty may be directed to Tramigo Ltd support tramigo com 9 1 Return Materials Authorization RMA Procedure If you can t return goods to your dealer then this procedure must be used when returning any goods to TRAMIGO Simply email support tramigo com and have the following information ready Your name Descrip
47. ic user all optional Lists details for all users blank provides a summary Description Lists the users and their reporting status in the system Related Cmds none Security Owner Message Format Command Response Notes 1 If no parameters are used then a list of all users is provided Only the last 4 digits of the phone number are displayed LU number can be used to get a detailed list for one user 2 Parameter ALL reports a detailed list for all users May be a multi part SMS 3 Users can be in a different country than the T23 Fleet if roaming is enabled on the T23 Fleet SIM and the user s SIM 4 User PC is used when connected to a computer where you can send commands from the Tramigo Manager application 5 GPRS server is automatically added as user 10 when set up Errors 1 Parameter Error 2 Lookup Error Examples LISTUSER Tramigo ListUser 1 2345 2 4556 3 8992 09 25 Jan 14 LISTUSER 3 Tramigo ListUser 3 35855558992 Guest 09 25 Jan 14 LISTUSER ALL Tramigo ListUser 1 63906433333 Friend 2 15552221234 Owner 19 31 Feb 16 ListUser when GPRS connection is set up LISTUSER Tramigo ListUser 1 2345 2 4556 3 8992 10 GPRS 18 11 May 28 LISTUSER ALL Tramigo ListUser 1 PC Owner 2 63906433333 Friend 3 15552221234 Owner 10 GPRS Owner 18 10 May 28 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 35 without the prior written p
48. ing Enable time stamps at end of reports Enable sleep mode GSM turned off in sleep mode 1 Off time in sleep mode 1 On time in sleep mode 1 Number of repeats in sleep mode 1 GSM turned off in sleep mode 2 Off time in sleep mode 2 Sleep2OnTime 5 1 9999 min On time in sleep mode 2 Sleep2Repeats 120 1 9999 Number of repeats in sleep mode 2 Sleep3GsmOff 1 0 1 boolean GSM turned off in sleep mode 3 Sleep3OffTime 1435 1 9999 min Off time in sleep mode 3 Sleep3OnTime 5 1 9999 min On time in sleep mode 3 Sleep3Repeats 0 1 9999 Number of repeats in sleep mode 3 SleepTimeoutlgnition 60 1 9999 min Sleep timeout from ignition switched off SleepTimeoutWake 10 1 9999 min Sleep timeout from the last wake trigger SMSRetriesTotal 15 1 99 number Number of times the T22 will attempt to resend a SMS SMSSendTimeout 1 9999 min timeout for sending sms External GPIO input used as a combined SOS HF SOSGPIO 0 0 1 boolean button instead of ignition input SOSMinPressTime 0 0 999 ms HF button hold time for SOS detection for GPIO input Turn on to include users with Friend authority to SOS SOSReportToFriend 0 0 1 boolean reports After a speed limit report the speed must drop this SpeedLimitFilter 50 1 999 km h much below the limit until more reports are sent TripEndTime 15 1 999 min Trip end time TripStart 1 0 1 boolean Trip start reports enabled disabled Minimum time for a trip report Trip reports shorter TripStartDelay 60 1 999 seconds _ than this
49. ing the NEAR parameter you can display the 3 nearest locations in case you don t recognize the closest one ALARM The T23 Fleet has a built in motion detector that you can activate using the ALARM command When motion is detected you will receive an ALARM report As a security backup your T23 Fleet will also notify you if your vehicle has moved 100m and the motion detector was not triggered 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 11 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportf tramigo com T23 Fleet User Manual TRIP T23 Fleet can be configured to send a report at the start and end of every trip This is done using the TRIP command A trip is started when the unit has moved more than 300m and faster than 3 km h The trip ends after the unit has not moved for 15 minutes configurable The TRIP end will include the following information Start position End position Time of trip and idle time Distance travelled Average and maximum speed Interim trip reports are available using the NOW parameter If no trip is in progress you can see the last trip travelled Speed T23 Fleet can report when it s exceeded a speed limit you have set Use the SPEED command to turn on this report Zone T23 Fleet can report when it s within a specific distance f
50. ither the system or user location directory 3 If there are multiple records with the same placeName then delete the closest place to the current position Examples DELPLACE Office Tramigo DelPlace office deleted 23 50 May 28 DELPLACE all Tramigo DelPlace all user locations deleted 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 25 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 8 DelUser Command DelUser userNumber Alias DU Parameters userNumber Each user is assigned a number from 1 to 10 when added all removes all non owners Description Deletes a user from the system Related Cmds AddUser ListUser Security Owner Message Format Command Response Notes 1 You find the user number with the ListUser command 2 ALL is used to remove all of the non owners from the user list Errors 1 Parameter Error 2 Lookup Error Examples DELUSER 2 Tramigo DelUser deleted user 2 635552345900 23 21 May 28 To remove all non owners DELUSER all Tramigo DelUser all non owners deleted 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 26 without the prior written permission of Tramigo The Best Selli
51. ithin the first 24 months from the date of invoice TRAMIGO will guarantee to repair the unit For claims under this option Tramigo requires that failure follows reasonable and normal use of the equipment Where product is used for purposes or in environments for which it was not designed Tramigo reserves the right to levy our standard repair charge Tramigo s decision on whether to accept product under warranty will be final The Customer covers the cost of shipment to Tramigo Tramigo covers the cost of the return Where any other party has attempted a repair the repair warranty will be invalidated Tramigo reserves the right to either return the product to the Customer without further work or to levy the standard repair charge after acceptance from the Customer The Return Material Authorisation RMA procedure must be used to return all goods Prior to returning the product to Tramigo under this option please give full details of the reasons for returning the equipment Tramigo products are intended for legal usage only under all applicable international and local laws Tramigo shall not be responsible for any harmful interference or unlawful conduct associated with the operation of Tramigo products You assume all risk and liability caused by using the product with peripheral equipment or accessories not supplied or approved by Tramigo or caused by repairs or modifications carried out by parties not authorised by Tramigo No potential
52. l supportftramigo com T23 Fleet User Manual 6 2 15 Listen Command Listen phoneNumber Alias none Parameters phoneNumber optional T23 Fleet will call this number if entered Description Allows a user to listen to the vehicle cabin Related Cmds none Security Owner Message Format Command Response Notes 1 Command initiates an outgoing call to the User The User can then answer the call and listen to vehicle cabin There is no indication in the vehicle that the call is in progress Calls from unauthorized users are ignored and not answered The owner s receives a message that the event occurred Use the phoneNumber option to have the T23 Fleet call a land line for better voice quality Errors none Examples When the call is initiated by user 3 LISTEN Tramigo Vehicle voice monitor activated by User 3 09 25 Jan 14 When the call is initiated by user 1 and number is not a registered user LISTEN 915379830 Tramigo Listen Voice monitor activated by user 1 18 06 May 28 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 34 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 16 ListUser Command ListUser userNumber all Alias LU Parameters userNumber optional Lists the full details for a specif
53. ly harmful external equipment or other objects should be connected to Tramigo products You assume all liability relating to the usage of Tramigo products Tramigo shall under no circumstances be responsible for any loss of data or income or any special incidental consequential or indirect damages howsoever caused Please note The device is an aid and should never be relied upon as an only emergency device Its functionality is dependent on wireless networks and GPS satellites which may not be available all the time and connections cannot be guaranteed under all conditions To make emergency communications the device must be turned on and located in an area with adequate wireless network signal strength 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 63 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual Tramigo T23 Fleet Two Year Limited Warranty Tramigo Ltd Tramigo warrants that this T23 Fleet tracking device Product is free from defects in materials design and workmanship under normal use in accordance with the operating instructions and pursuant to the following terms and conditions 1 The limited warranty for the Product extends for TWO 2 years beginning on the date of the original purchase of the Product by the first
54. mand via text message to T23 Fleet old password is 0000 by default PASSWORD lt old_password gt lt new_password gt PASSWORD 0000 903WOOD e The new password that you specify can be up to 20 digits long using letters and numbers If your command is successful T23 Fleet will reply with Tramigo Password changed to 903WOOD 09 25 Jan 14 e You may now wish to personalise your T23 Fleet by specifying a name The name shows in the start of all SMS the unit sends to you To do so send a command via text message to T23 Fleet NAME ulie s Car e The new name that you specify can have a maximum of 15 characters If your command is successful T23 Fleet will reply with Julie s Car Name OK 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportf tramigo com T23 Fleet User Manual T23 Fleet is now ready for use Try sending a FIND command via text message to receive a message describing the position of your vehicle See how to add other users in the Authorization section See the Features section to explore the capabilities of your T22 OEM 4 4 Authorization Your T23 Fleet has a PASSWORD to prevent unauthorized users from accessing the unit You can also use this PASSWORD to add your new phone number to the Us
55. nderstand that the product may consist of refurbished equipment that contains used components some of which have been reprocessed The used components comply with Product performance and reliability specifications ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE SHALL BE LIMITED TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY OTHERWISE THE FOREGOING LIMITED WARRANTY IS THE CONSUMER S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED TRAMIGO SHALL NOT BE LIABLE FOR SPECIAL INCIDENTAL PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED BENEFITS OR PROFITS LOSS OF SAVINGS OR REVENUE LOSS OF DATA PUNITIVE DAMAGES LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT COST OF CAPITAL COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES DOWNTIME THE CLAIMS OF ANY THIRD PARTIES INCLUDING CUSTOMERS AND INJURY TO PROPERTY RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE WARRANTY BREACH OF CONTRACT NEGLIGENCE STRICT TORT OR ANY OTHER LEGAL OR EQUITABLE THEORY EVEN IF TRAMIGO KNEW OF THE LIKELIHOOD OF SUCH DAMAGES TRAMIGO SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED WARRANTY OR LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS BEING REPAIRED Tramigo neither assumes nor authorizes any authorized service center or any other person or entity to assume for it any other obligation or l
56. ng GPS GSM Tracker in the World TRAMIGO For more information Email supportf tramigo com T23 Fleet User Manual Voice Calls The Phone button on your T23 Fleet can be used to call pre programmed numbers Simple press the button to call up to 3 SPEEDIAL numbers you have set up To call the first SPEEDIAL number press the phone button once to call the second number press the button twice etc You can also receive calls by pressing the Phone button Incoming calls are indicated with a ring tone on the speaker and flashing of the GSM and GPS lights T23 Fleet will accept incoming calls from any phone number Besides the speaker volume dial located on the hands free two settings can be used to modify the volume levels LoudSpeakerVolume and MicrophoneGain described in the T23 Fleet Parameters section The hands free headset accessory can be ordered from Tramigo but any standard 2 5mm headset should work 5 4 Miscellaneous Features Name Unit You can personalise the name of T23 Fleet so that it will appear in the summary reports This is done by using the NAME command Status With the STATUS command you can see the status of the GSM network GPS satellites and battery power left It also displays which reports you have turned on Automatic STATUS You can also have your T23 Fleet send automatic STATUS reports triggered by time SystemStatus You can now check the full system statistics thru SYSTEMSTATUS comman
57. ng GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 9 Disable Command Disable on off password Alias none Parameters on off password optional and only needed when disabling the vehicle Description Toggles the vehicle immobilization disables enables the ignition from starting Related Cmds none Security Owner Message Format Command Response Notes 1 When disabling if the ignition is currently on then the command will not take effect for 45 seconds after the ignition is turned off and the user should be notified after the delay If the ignition is off the command is executed immediately 2 Ignition detection must be connected 3 The output line to the immobilizer relay is only powered when starting the car and DISABLE has not been set 4 To reset this the owner would send the DISABLE off command to allow the vehicle to be started Errors 1 Parameter Error Examples DISABLE on 123456 When enabled and the ignition is off Tramigo Disable Vehicle ignition disabled 09 25 Jan 14 DI SABLE on 123456 When enabled and ignition is on Tramigo Disable Vehicle ignition will be disabled 45 seconds after the ignition is turned off 09 25 Jan 14 Later when the command is executed Tramigo Disable vehicle ignition disabled 09 45 Jan 14 DI SABLE off Tramigo Disable vehicle ignition enabled 09 45 Jan 14 2012 Tramigo Ltd
58. ng an external SOS ATB button the T23 Fleet is configured to arm the Alarm by pressing the button for less than 5 seconds The external SOS ATB can also be used to activate the phone functions Phone Button Remote Assistance Button Press once to answer incoming call Press for 2 seconds or more to initiate an outgoing call to User 1 press a second time for User 2 etc Second and third press does not have to be 2 seconds Incoming call is indicated by the GSM and GPS lights flashing together Press for 5 seconds or more to activate Assistance message Press for 0 2 to 1 9 seconds to use as phone button Second press must be within 1 second to dial 2 speed dial number 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 4 3 First Use e Please read the Quick Start Guide before proceeding e Ensure that your T23 Fleet has a working SIM installed o Check that the SIM has not run out of credit test the SIM in a phone to make sure it can send and receive SMS o Check that the SIM Lock code is turned off e Charge your unit for 3 hours via USB Use the T23 Fleet USB cable to connect the unit to PC or USB charger then press the power button middle button for 2 seconds e Check the
59. on reporting turned off 09 25 Jan 14 When ignition is turned on Tramigo Ignition on detected parked 0 15 km NE of Kemaman Hospital Chukai Terengganu MY 09 25 Jan 14 When ignition is turned off Tramigo Ignition off detected parked 0 30 km S of Kelab Darul Ehsan Setapak KL MY 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 32 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 14 Language Command Language on off Alias none Parameters on off optional Turns on or off the alternate language Description Sets the language for the unit Related Cmds none Security Owner Message Format Command Response Notes 1 Unit can have an alternate language loaded VERSION command shows which language file LF is loaded 2 Unit commands and reports will switch to the alternate language when turned on 3 System commands such as BOOT remain in English Errors 1 Parameter Error Examples LANGUAGE on Tramigo Language turned on 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 33 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Emai
60. or more information Email supportftramigo com T23 Fleet User Manual 6 2 31 Status Command Status time distance Alias ST Parameters time in minutes optional Creates automatic STATUS reports distance in meters optional Creates automatic STATUS reports Description Displays the unit status and user s settings Related Cmds none Security Friend Message Format Command Response Notes 1 Only settings that are set ON for the user will display 2 For each report turned on the parameters are also shown in brackets 3 TripEndTime in minutes is show in brackets after the Trip report indicator example Trip 15 4 Periodic STATUS reporting is set optionally in minutes and distance 5 STATUS can t be set automatically for distance only Time should be present 6 Enable Temperature details on status report by sending this command a Set ShowTemperature 1 7 ST x y z E will send a STATUS report every X minutes or Y kilometer on trip mode and when parked will send STATUS report every Z minutes Errors none Examples STATUS Tramigo Status GSM 80 GPS 60 Battery 100 Reports Alarm Trip Speed 120 09 25 Jan 14 STATUS 7 Tramigo periodic status report activated report interval 7 minutes 14 21 May 25 When temperature details is enabled STATUS Tramigo Status GPS 70 GSM 67 Temp 38 98 battery 89 charging reports none 18 22 May 28 2012 Tramigo Ltd All right
61. outside the vehicle Unit has been moved a large distance Remove and re insert the battery to reset the without a location fix Example on a flight or location train trip Problem Owner has lost their phone Possible Cause Resolution If a backup owner has been defined then use their phone to add your new number in Use OWNER password to add you new number in then delete the old number with the DELUSER command Problem Owner has forgotten their password Possible Cause Resolution The owner can send the RESETSETTINGS command to set the password back to 0000 All other settings are also reset as if the unit was new so the Owner will have to register themselves again 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 58 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportf tramigo com T23 Fleet User Manual Problem Time stamp in the SMS reports is wrong Possible Cause Resolution T23 Fleet requires a GPS fix to determine the Wait for the GPS and GSM lights to go off time zone and connection to the GSM then send the unit a SMS to check the time network to determine the time Time will show 00 00 Jan 01 when first used GSM Operator time is incorrect Use the TIME command to override the GSM time Some GSM operators have problems with DST and roaming phones
62. ptor for use inside your vehicle Only use approved Tramigo products for charging the battery You can also use a USB port on a Windows XP computer to charge the unit if you install the USB Drivers first using the Tramigo Manager OEM exe Battery performance is impacted by temperature so when possible keep the unit at normal room temperature At temperatures below 0 C the battery will not recharge Do not dispose of batteries in a fire as they may explode Dispose of batteries according to local regulations Do not dispose as household waste CAUTION RISK OF EXPLOSION I F BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE I NSTRUCTI ONS 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 15 without the prior written permission of Tramigo TRAMIGO The Best Selling GPS GSM Tracker in the World T23 Fleet User Manual 6 Commands For more information Email supportfatramigo com T23 Fleet will only accept commands from a user with the correct authority Unauthorized commands are ignored Commands are not case sensitive unless they are Unicode characters Common commands have a short form to save typing Example for FIND you can send find F f or a blank SMS Each user must turn on the reports they require To see what reports you have turned on use the STATUS command To see which reports have been turned on by all users use the
63. rameters back to factory settings use SET DEFAULTS 4 See T23 Fleet Parameters for a complete list of parameters 5 The SET DEFAULTS command can be used to set all the parameters back to the factory settings Errors 1 Lookup Error 2 Parameter Error Examples To turn off start of trip reports SET TripStart O Tramigo Set parameter TripStart value 0 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 45 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 27 Settings Command Settings Alias none Parameters none Description Displays the unit settings Related Cmds none Security Friend Message Format Command Response Notes 1 When a report setting is shown the numbers show the user numbers who have requested the report 2 Only report settings that are set ON will display Example Alarm 1 2 6 means Alarm reporting is turned on for Users 1 2 and 6 3 Used primarily for support Users will use Status command 4 RESETSETTINGS command is used to restore all factory defaults 5 Shows vehicle idle status Errors none Examples SETTINGS Tramigo Settings Alarm Find Status Vehicleldle Ignition Power Trip Speed Zone Sensor Sensor Input Input4
64. rd new system password Description Changes the system password Related Cmds Disable Owner Security none Message Format Command Response Notes 1 The password can be 20 characters in length 10 characters if using unicode Letters and numbers only Not case sensitive 2 Default password is 0000 Errors 1 Parameter Error Examples PASSWORD 0000 903WOOD Tramigo Password changed to 903WOOD 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 40 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 22 Personal Assistance Command press panic button Alias none Parameters none Description Generates a panic report that is sent to all users with Owner authority Related Cmds none Security none Message Format Location Notes 1 Button must be pressed for 2 or more seconds to activate All lights on the T22 OEM turn on when the button is pressed 2 All Users with Friend authority can also receive the report with the SET SOSReportT oFriend 1 command Errors none Examples Press alarm button on T23 Fleet unit Tramigo Alarm detected panic button activated parked at Valero Street Rufino Street Makati 14 55888 121 01965 18 15 May 28 2012 Tramigo Ltd All rights reserved Under the cop
65. rom a location The ZONE command can be used to notify you when your T23 Fleet leaves an area or is approaching a place Ignition Report For full installations T23 Fleet can be configured to send an Ignition report every time the ignition is switched on or off You can turn this report on and off by using the IGNITION command Navigation Support T23 Fleet outputs standard NMEA strings to the serial port to be used with 3 party navigation systems on PC s and other devices that run Windows The availability of navigation varies in each country NMEA will be outputted at a Baud rate of 115200 5 3 Phone Features All phone features require the hands free kit headset accessory Voice quality is dependent on the condition of the GSM network that the user is connected to For best results call the unit with a land line Listen Users with OWNER authority can find out what s occurring in their vehicle with the LISTEN command This command will have the T23 Fleet call your phone then you can hear the activity in your vehicle This option requires a special high gain microphone accessory T23 Fleet MIC to be able to hear voices within 5M The standard hands free kit can detect noises but is designed to filter out background noise to improve voice calls 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 12 without the prior written permission of Tramigo The Best Selli
66. s Max Name Default Min Val Val Units Comment AutoRearmTime 0 5 30 Delay before arming again CallTimeOut 5 i timeout when device is calling a user DisableDelay 45 s Immobilization delay DisablePowerButton 0 boolean Disable power button DisableShockSensor 0 0 1 boolean Disable shock sensor Maximum break between two HF button presses for HFMaxTimeBetweenPress 1000 1 9999 ms GPIO input Minimum time to recognize a HF button press for HFMinPressTime 200 1 9999 ms GPIO input Minimum break between two HF button presses for HFMinTimeBetweenPress 200 1 9999 ms GPIO input IgnitionInputGPIO 0 0 1 boolean Use GPIO input as the ignition input IgnitionInputShock 1 0 1 boolean Use shock sensor as the ignition input IgnitionOff 1 0 1 boolean Enables Ignition off reporting IgnitionOn 1 0 1 boolean Enables Ignition on reporting Minimum average speed to prevent ignition off applies IgnitionOnAvgSpeed 30 1 999 km h only to shock ignition detection Maximum speed max min difference to prevent ignition IgnitionOnMaxSpeed 30 30 999 km h off applies only to shock ignition detection LoudSpeakerVolume 3 1 9 Loud speaker volume MaxAccel 15000 1 99999 mm s 2 Maximum accepted acceleration Maximum distance from a landmark to report at MaxDistanceAtLocation 50 1 999 m location MaxFixAge 3 1 60 minutes Time delay to show old position in SMS reports Maximum accepted speed otherwise the fix is MaxSpeed 200 1 999 km h interpreted as invalid MicrophoneG
67. s are also searched 6 Zone reporting works best in fully installed units that have ignition sensing connected Examples ZONE Tramigo Zone Vehicle will report when 1 km from current Location 1 1 km W of Glorietta Mall 09 25 Jan 14 ZONE 5 home Tramigo Zone Vehicle will report when 5 km from Home 09 25 Jan 14 When the Zone crossing is detected the following report is sent to the user Tramigo Zone crossing detected moving 0 11 km NE of Berjaya Times Square Kuala Lumpur KL MY SW with speed 33 km h 09 25 Jan 14 ZONE off Tramigo Zone reporting is turned off 18 23 Jan 9 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 56 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 7 Troubleshooting Problem Unit will not turn on when pressing the power switch Possible Cause Power switch was not pressed for 2 seconds or more Battery is not installed Battery needs charging sometimes lights will be very dim Power switch disabled Problem Unit will not respond to SMS Possible Cause GSM light is on or flashing GSM Network is slow Unit is sleeping User is not authorized User is does not have a high enough authority for the command Problem GSM light is on solid Possible Cause Resolution
68. s reserved Under the copyright laws this manual cannot be reproduced in any form 50 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportf tramigo com T23 Fleet User Manual 6 2 32 SystemStatus Command SystemStatus Alias SS Parameters none Description Displays the unit system statistics for GPRS data GSM connection Temperature and travel time Related Cmds none Security Owner Message Format Command Response Notes 1 Odometer allows T23 Fleet to show total distance travelled in km on trip or not 2 Average temperature is in degrees Celcius 3 Time is based on hh mm ss format Errors none Examples SYSTEMSTATUS Tramigo SystemStatus Reboots 3 Ave Signal Strength 68 GPRS Reconnect 468 GPRS Packets Sent 2247 GPRS Ave Time Connected 0 20 28 GPRS Ave Time Disconnected 0 0 42 GSM Ave Time Connected 0 0 44 GSM Ave Time Disconnected 0 1 0 Ave Temp 42 11 Total Distance Travelled 69 01 km 13 22 May 25 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 51 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 33 Time Command Time gmtOffset Alias none Parameters gmtOffset num
69. sensor report when deactivated or turned off 3 When using the sensor input set the following parameters a INPUT 3 SENSOR SENSOR 1 0 ON Errors 1 Parameter Error Examples Pre configuration I NPUT 3 SENSOR SENSOR 1 0 ON Tramigo Input 3 type Sensor literal SENSOR high 1 delay 0 report when on 18 45 Jun 11 Sensor on Tramigo Sensor reporting turned on 09 25 Jan 14 Sensor off Tramigo Sensor reporting turned off 09 25 Jan 14 When Sensor is turned on Tramigo Sensor on detected parked 0 15 km NE of Kemaman Hospital Chukai Terengganu MY 09 25 Jan 14 When Sensor is turned off Tramigo Sensor off detected parked 0 30 km S of Kelab Darul Ehsan Setapak KL MY 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 44 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportf tramigo com T23 Fleet User Manual 6 2 26 Set Command Set parameter id value Alias none Parameters parameter id value Description Sets a parameter with a value Related Cmds Get Security Owner Message Format Command Response Notes 1 Used for parameters that can be set when unit is configured prior to installation These parameters are not frequently changed by the typical user 2 Parameter ID or value is not case sensitive 3 To reset all pa
70. tion 6 Location will not change when IGNITION is off unless a TRIP is started or the vehicle has moved more than 300m 7 To determine presence a Parked vehicle is not in a Trip and not moving b Moving vehicle is in a Trip c Stopped vehicle is in a Trip and not moving 8 Automatic timed reports can be from 1 to 10080 minutes or daily or weekly When in sleep mode the report will be sent when the unit wakes up next 9 Automatic distance reports can be from 0 5 km to 20 000km Due to GPS availability the actual distance can vary from report to report this is normal 10 When in sleep mode all automatic reports will be sent only when the unit wakes up next 11 Automatic reports are only sent to user who requested the report Each user can set their own interval Automatic reports should only be used by a few users otherwise the SMS may start to queue GSM light flashing 12 Advanced command F near 4 will return nearest 4 places Max is 5 13 Automatic FIND for trip mode and non trip can be set with FIND xMins km yMins a xMins is the interval for T23 Fleet automatic find when on trip mode b yMins automatically takes place to send automatic FIND when T23 Fleet was not on trip mode This can only be recognized when trip mode and distance value are present upon sending the command or Errors 1 Parameter Error 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form P
71. tion of product being returned including Product name IMEI number located under the battery Description of fault Reason for return On receipt of this information you will be issued an RMA number This number should be entered on a label attached to the unit and the goods returned Contact support tramigo com for current address Please quote this number in all future correspondence Note Any goods returned to TRAMI GO without an R M A number will be automatically returned to the customer at their expense 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 66 without the prior written permission of Tramigo
72. ut the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportfatramigo com T23 Fleet User Manual 5 Features 5 1 Location Directory Built I n Location Directory T22 OEM has an internal location directory which can hold up to 200 000 place names Users can add hundreds of their own places using the ADDPLACE command These place names will be referenced in all reports that include the unit s location You can also show geographic coordinates in your reports by using the COORD command 5 2 Tracking Features Each user with OWNER or FRIEND authority has the option of turning on different types of automatic reports that will notify them of events that occur to the T23 Fleet See the commands section for a detailed explanation of all T23 Fleet commands Owners can turn on some of the reports for users using the REPORT command FIND T23 Fleet will respond to a FIND command by stating its current position and status The message will state the location directory referenced location and whether T23 Fleet is parked or moving along with its current speed and heading You can also send F or a blank SMS to receive a FIND report You can also find out how far you are from a specific place using the WHEREIS command Automatic FI ND You can also have your T23 Fleet send automatic FIND reports triggered by time or distance travelled Nearest Locations Us
73. ved Under the copyright laws this manual cannot be reproduced in any form 23 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 6 Debug Command Debug on off Alias none Parameters on off Description Sets on and off debug output to the USB port Related Cmds none Security none Message Format Command Response Notes 1 Debug output defined under diagnostics section 2 Used by support personnel Errors none Examples Debug ON Tramigo Debug reporting turned on 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 24 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 7 DelPlace Command DelPlace placeName Alias DP Parameters placeName required Must be a valid place name Parameter all can be used to delete all the entries in the user location directory Description Deletes a place from the user location directory Related Cmds AddPlace Security Friend Message Format Command Response Errors 1 Parameter Error 2 Lookup Error Notes 1 To delete all the user locations the special placeName all can be used 2 DelPlace will delete from e
74. when the unit is not on trip mode Recognized through this format f x y z 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 16 without the prior written permission of Tramigo TRAMIGO T23 Fleet User Manual The Best Selling GPS GSM Tracker in the World For more information Email supportf tramigo com Report userNumber reportName on off Sensor on off gt ol gt Settings Sms phoneNum message Speed speedLimit on otf DIDID SpeedDial slot phoneNum gt O Status interval off SystemStatus Time gmtOffset Trip on off now Vehiclel die interval distance radius Version Zone distance placeName NINTRIN INR INIRINIR INI N R DISPIS Support Commands These commands are used primarily by installation and support personnel Command Parameters Alias Boot off interval Coord on off Debug on off Language on off Set parameter id value Notes 1 Commands are not case sensitive but parameters such as placeName can be 2 Extra blanks should be ignored that occur before and after the command and in placeName 3 Up to 5 commands can be sent in one message using gt symbol Example TRIP gt ALARM OFF gt STATUS can be sent in one SMS The system
75. without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual Examples Car is moving FIND Tramigo moving 0 23 km NE of Glorietta Mall Makati SW with speed 24 km h 09 25 Jan 14 Tramigo Parked at Valero Street Rufino Street Makati 14 55917 121 01922 01 02 May 29 Unit has never had a GPS fix Tramigo parked no GPS lock 00 00 J an 01 The time is corrected when the first fix is received Unit has lost GPS signal Tramigo parked at Park Mall Downtown SG 01 17 52 N 103 50 44 E old position 09 35 Oct 7 FIND near Tramigo Nearest locations at Valero Street Rufino Street 0 11 km N of Ayala Avenue Rufino Street 0 22 km SE of McDonald s H V dela Costa 01 02 May 29 FIND Near 5 Tramigo Nearest locations 0 07 km W of Valero Street Rufino Street 0 12 km N of Ayala Avenue Rufino Street 0 18 km SE of McDonald s H V dela Costa 0 25 km N of Rufino Street Dela Rosa Street 0 28 km W of Makati Sports Club 01 15 May 29 Automatic reports FIND 1 Tramigo Periodic find activated report interval 1 minutes 00 58 May 29 FIND 1 2 Tramigo periodic find activated report interval 1 minutes 2 km 00 58 May 29 FIND 5 Tramigo periodic find activated report interval 5 00 km 00 58 May 29 To turn off automatic reports FI ND off Tramigo periodic find deactivated 17 06 Oct 9
76. yright laws this manual cannot be reproduced in any form 41 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 23 Power Command Power on off Alias P Parameters on off optional Turns power reporting on or off Description Turns on and off power reporting for the user Default is on Related Cmds none Security Friend Message Format Command Response Notes 1 Power reporting will notify the user when the battery is capacity is below 20 Errors none Examples POWER ON Tramigo Power reporting turned on 09 25 Jan 14 When the internal battery is low Tramigo Low power parked 0 25 km NE of Keming Primary School Bukit Batok 09 25 Jan 14 2012 Tramigo Ltd All rights reserved Under the copyright laws this manual cannot be reproduced in any form 42 without the prior written permission of Tramigo The Best Selling GPS GSM Tracker in the World TRAMIGO For more information Email supportftramigo com T23 Fleet User Manual 6 2 24 Report Command Report userNumber reportName on off Alias R Parameters userNumber required User number from 1 to 10 reportName required Name of the report to be activated on off required Turns the report off or on Description Allows owners to set the reporting for users Related Cmds none Security Owner

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