TeleWell ISDN TA 128 USB
Contents
1. Cancel 2 In the next window select Search for the best driver for your device and click Next gt Add New Hardware Wizard What do you want Windows to do Search for the best driver for your device Recommended euecseseeessensnennesessceenneessscanenensssssssennsssssssenasessssesnseeessssssennnsssssensneeeead Display a list of all the drivers in a specific location so you can select the driver you want lt Back Cancel Chapter 2 Installation 3 Insert the installation CD into the CD ROM drive and check CD ROM drive in the next window Add New Hardware Wizard Windows will search for new drivers in its driver database on your hard drive and in any of the following selected locations Click Next to start the search I Floppy disk drives M CO ROM dive I Microsoft Windows Update I Specify a location lt Back Cancel 4 Continue through the Wizard clicking the Next gt buttons Windows will start copying files to your system You will see the following screen prompting for the path of the Windows source files Please specify a location Click OK Then click Finish in the next window to end the installation Copying Files The file ATMULOLL on Windows 96 Ok Second Edition CO ROM cannot be found Cancel Insert Windows 98 Second Edition CD ROM in the selected dive and click OF Skip File PB REE i Details Copy2. an operating system This wizard will complete the installation for this device o ISDN USB TA 4 device driver is a software program that makes a hardware device work Windows needs driver files for your new device To locate driver files and complete the installation click Next What do you want the wizard to do Search for a suitable driver for my device recommended Display a list of the known drivers for this device so that can choose a specific driver lt Back Cancel 3 Insert the installation CD into the CD ROM drive then in the next window check CD ROM drives and click Next gt Found New Hardware Wizard Locate Driver Files Where do you want Windows to search for driver files Search for driver files for the following hardware device a ISDN USB TA The wizard searches for suitable drivers in its driver database on your computer and in any of the following optional search locations that you specify To start the search click Nest If you are searching on a floppy disk or CD ROM drive insert the floppy disk or CD before clicking Next Optional search locations l Floppy disk drives V CD ROM drives 7 Specify a location I Microsoft Windows Update lt Back Cancel 4 Click Next gt to install the driver When the following windows titled Digital Signature Not Found appear press Yes to continue the installation 13 TeleWell
3. W Removable Media Floppy CD ROM Specify a location ass F Browse Display a list of all the drivers in a specific location so you can select the driver you want Back Cancel 3 Continue through the Wizard clicking Next gt at the following screens Windows will start copying files to your system Then click Finish in the following window Add Hew Hardware Wizard OUSE ISON TA Windows has finished installing the new hardware device Back 4 If you are prompted to restart the computer after Windows finishes installing the drivers press Yes 11 TeleWell ISDN TA 128 USB System Settings Change m g xj 2 To finish setting up your new hardware you must restart your computer Do you want to restart your computer now For Windows 2000 1 Start Windows After the opening banner Windows will tell you that the new device has been detected Click Next gt Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install a device driver for a hardware device To continue click Next Cancel 2 In next window select Search for a suitable driver for my device Click Next gt 12 Chapter 2 Installation AN Found New Hardware Wizard Install Hardware Device Drivers a as 4 device driver is a software program that enables a hardware device to work with Sy
4. ea SON Channel 0 Configure Back Cancel When you have created your connection or if the connection you wish to use for multilink access already exists in the folder use the mouse to right click on the connection icon Choose the Properties option This displays a dialog box with several category tabs at the top Chapter 2 Installation ISDN Multilink PPP Select the Multilink tab and click on the Use additional devices radio button Press Add to specify the device to be bundled together to form the multilink connection 23 TeleWell ISDN TA 128 USB ISDN Multilink PPP General Server Types Scripting Multilink C Do not use additional devices f Use additional devices Edit Extra Device El Ei Device name ISDN Channel 1 Phone number 41 25678 Cancel Selected device Add Remove Edit OF Cancel 6 Use the Add Remove and Edit buttons to change the list of additional devices 7 You may enter a different phone number for each device and the phone numbers will be stored If you subsequently change the phone number for the connection icon the phone numbers associated with additional devices on this page will not change After your additional devices are configured you are ready to dial the multilink connection Once the connection established you can view the status information by double clickin
5. ISDN TA 128 USB Digital Signature Not Found The Microsoft digital signature affirms that software has been tested with Windows and that the software has not been altered since it was tested The software you are about to install does not contain a Microsoft digital signature Therefore there is no guarantee that this software works correctly with Windows USB ISON TA IF you want to search for Microsoft digitally signed software visit the Windows Update Web site at http Aivindowsupdate microsoft com to see if one is available Do you want to continue the installation jes Mo More Info Digital Signature Not Found The Microsoft digital signature affirms that software has been tested with Windows and that the software has not been altered since it was tested The software you are about to install does not contain a Microsoft digital signature Therefore there is no guarantee that this software works corectly with Windows NDIS WAN Miniport Adapter IF You want to search for Microsoft digitally signed software vizit the Windows Update Web site at http windowsupdate microsoft com to see if one it available Do vou want to continue the installation Yes Ho More Info 5 Press Finish to end the installation 14 Chapter 2 Installation oars Found New Hardware Wizard Completing the Found New Hardware Wizard USB ISDN TA Windows has finished installing t
6. reinstall the ISDN device Uninstall and then reinstall the ISDN device 30 Chapter 3 Troubleshooting Error Possible Indication Cause Remedy CAPI driver is The Registration key Uninstall and then reinstall the not loaded has been destroyed ISDN device Please input The subscriber Key in the subscriber number your own number of your own of your ISDN line in the Own number ISDN line has not ISDN Number box been entered Cannot activate The ISDN line is not Ensure that the ISDN So line is SO interface connected securely connected to the RJ ISDN LED is 45 jack always OFF Cannot establish The ISDN line may Ensure that the ISDN So line is LAPD link be malfunctioning in good condition Connecting fail Own ISDN 1 Ensure that your ISDN Number is number is correct error code incorrect XXXX we ee eee Other devices on Be sure no other device is the same So line on the same S line and are occupying the occupying the B channel B channel The ISDN Check to see if the ISDN protocol is protocol configuration is wrong correct Data transfer The ISDN line is not Check the ISDN line error in good condition 31
7. there is message transfer in the D channel When this LED is lit it indicates that the ISDN B1 channel is being accessed It will flash when there is data transfer in the B1 When this LED is lit it indicates that the ISDN B2 channel is being accessed It will flash when there is data transfer in the B2 When this LED is lit it indicates that there is at least one application program using the USB ISDN TA 2 3 Connecting the USB ISDN TA Please refer to the following instructions and figure for installing the USB ISDN TA 1 Connect the ISDN So line to the RJ 45 jack 2 Connect the USB cable to the USB port and connect the other end of USB cable to the PC Refer to the following figure Chapter 2 Installation NOTE You should not connect the USB ISDN TA to a bus powered USB hub device such as keyboard because there could be not enough power for the ISDN TA 3 All the LEDs will be lit and then extinguished one by one Please refer to Chapter 3 Troubleshooting if any LED is not lit or extinguished normally TeleWell ISDN TA 128 USB 2 4 Driver Installation For Windows 98 1 Start Windows After the opening banner Windows will tell you that the new device has been detected You will then see the following screen Click Next gt Add New Hardware Wizard This wizard searches for new drivers for ISDN USB TA A device driver is a software program that makes a hardware device work
8. to 128Kbps Because ISDN transmits data digitally the data is virtually error free and the transmission is much clearer with fewer interruptions and slowdowns in facsimile transmissions With ISDN devices implemented throughout the world a truly digital TeleWell ISDN TA 128 USB network will emerge allowing everyone fast and easy access to the global information highway 1 1 2 What is USB USB is an abbreviation for Universal Serial Bus It is a new peripheral bus employing a single connector type for all low speed and medium speed devices such as keyboard mouse monitor floppy drive printer scanner digital camera modem and ISDN TA It brings plug and play of computer peripherals outside the box eliminating the need to install cards into dedicated computer slots and reconfigure the system PCs equipped with USB allow computer peripherals to be automatically configured as soon as they are hot attached without the need to reboot USB also allows multiple devices up to 127 to run simultaneously on a computer some peripherals such as monitors and keyboards can act as additional plug in hubs to make it easy for users to manage peripherals on the desktop USB does offer unprecedented peripheral expandability and ease of use for PC users With better throughput of 12Mbps megabits per second or million bits per second USB is expected to rapidly become the preferred means of connecting ISDN TAs though it will not replace t
9. Installation The software you are installing for this hardware USB ISDN TA has not passed Windows Logo testing to very its compatibility with Windows XP Tellme why this testing i important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway STOP Installation 16 Chapter 2 Installation Hardware Installation The software you are installing for this hardware NDIS WAN Miniport Adapter has not passed Windows Logo testing to werty its compatibility with Windows P Dell me why this testing is important Continuing your installation of this software may impair or destabilize the corect operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway STOP Installation 4 Press Finish to end the installation Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for Ha USB ISDN TA Click Finish to close the wizard 17 TeleWell ISDN TA 128 USB 2 5 ISDN Utility Installation 18 The ISDN Util
10. TeleWell ISDN TA 128 USB CE User s Manual USB ISDN TA CE Approval All CE approved ISDN devices may be connected to the Euro ISDN in all countries of the EU USB ISDN TA has been approved by the German TUV according to the new European procedure and may therefore be connected to the Euro ISDN in all EU countries This ISDN TA therefore complies with CTR 3 ISDN Basic Rate Access Electromagnetic Compatibility Standards Safety Standards CE EMC Restriction of Liability The product described in this handbook was designed produced and approved according to the EMC regulations and is certified to be within EMC limitations If the product is used in an uncertified PC the manufacturer undertakes no warranty in respect to the EMC limits The described product in this handbook was constructed produced and certified so that the measured values are within EMC limitations In practice and under special circumstances it may be possible that the product may be outside of the given limits if it is used in a PC that is not produced under EMC certification It is also possible in certain cases and under special circumstances which the given EMC peak values will become out of tolerance In these cases the user himself is responsible for compliance with the EMC limits The manufacturer refuses all liability claims and may not be liable in any cases which may occur in the practical use of the product outside of the EMC lim
11. figure Back Cancel 2 8 Uninstalling the USB ISDN TA 28 If you decide to permanently remove the driver and utility of the USB ISDN TA from your system you must run the uninstallation program from the ISDN Utility program group as follows 1 Open the Programs folder on the Start menu and click the ISDN Utility item 2 Click the Uninstall DRV amp UTL item The following ISDN Uninstallation Program window opens Chapter 2 Installation te ISDN Uninstallation Program T Uninstall the driver of the ISON device Uninstall the utility of the ISOM device Close 3 Check the items that you want to completely remove from the Windows system and press OK 29 NOTE Pa Error Indication USB LED is not lit or Fail on USB interface panel or The CAPI2032 DLL file cannot start You are not allowed to run this program A required DLL file CAPI2032 DLL was not found Troubleshooting If your USB ISDN TA does not work properly run the Diagnostic Program to help you identify the problem Possible Cause The USB ISDN TA is not ready The PC is not USB ready The CAPI2032 DLL is not from the ISDN package The CAPI2032 DLL is missing 1 Make sure the USB cable is securely connected to PC or self powered USB hub device 2 Examine your PC s hardware and software for USB capability Uninstall and then
12. files from Details 5 If you are prompted to restart the computer after Windows finishes installing the driver press Yes TeleWell ISDN TA 128 USB System Settings Change 7 To finish setting up your new hardware you must restart your computer Do vou want to restart your computer now For Windows Me 1 Start Windows After the opening banner Windows will tell you that the new device has been detected Select Specify the location of the driver and click Next gt Add New Hardware Wizard Windows has found the following new hardware ISOM USB TA Windows can automatically search for and install software that supports your hardware IF your hardware came with Installation media insert it now and click Next What would you like to do Automatic search for a better driver Recommended Specify the location of the driver Advanced Sige EE e A E E E E TA mover E E E E 4 Back Cancel 2 In next window select Search for the best driver for your device Insert the installation CD into the CD ROM drive and check Removable Media Click the Next gt button 10 Chapter 2 Installation Add New Hardware Wizard Windows will search for new drivers in its driver database on your hard drive and in any of the following selected PREECE EEE eee eee eee eee eee eee eee eee eee eee eee eee eee eee eee ees Search for the best driver for your device
13. g on the communicating computers icon displayed in the taskbar 24 Chapter 2 Installation Connected to ISDN Multilink PPP El ES Connected at 126 000 bps are ae Duration OO0 00 43 ok Bytes recenved 373 Disconnect Bytes sent 947 Number of devices 2 ea Modem ISOM Channel 0 Server type PPP Internet Windows NT Server Windows Protocols Challenge handshake authentication protocal Microsoft compression Multilink Additional devices Device 2 on ISON Channel 1 Suspend The status information includes the number of bytes sent and received the network protocols negotiated for use on the connection and a list box showing each of the additional devices As you highlight a device in the list box a Suspend or Resume button is displayed If a Suspend button is displayed the additional device is now in use and bundled into the multilink connection Clicking on the Suspend button disconnects that device and removes the additional device from the bundled connections If the Resume button is displayed then click on Resume to dial that connection and add that additional device to the bundle You may suspend and resume individual additional device without dropping the connection 29 TeleWell ISDN TA 128 USB 2 7 Using BOD and DBA 26 With BOD Bandwidth On Demand enabled the second B channel can be automatically added or dropped accordin
14. g to the traffic load With DBA Dynamic Bandwidth Allocation or Call Bumping enabled the second B channel will be automatically dropped when you are using both two B channels for Internet access and there is an incoming voice or fax call To have BOD or DBA function you have to activate the MP Multilink PPP function that is built in the ISDN device Follow the instructions below to configure the BOD or DBA function 1 Open the Programs folder on the Start menu and click on the ISDN Utility program folder 2 Click on the Configuration Program item to start the program 3 Switch to the BOD amp DBA tab 4 The MP Multilink PPP must be enabled before you can configure BOD DBA 5 Input the values as you want for BOD DBA Chapter 2 Installation 7 USB ISDN TA128 Deenen feb USBISDNTA Lok cancel _ In the above example the second B channel will be added when the average data traffic load is more than 48Kbps for 60 seconds and it will be dropped when the average traffic load is less than 32Kbps for 60 seconds After enabling the MP you must restart the PC to make the settings take effect You should also create a new connection in the Dial Up Networking and change the communication device 27 TeleWell ISDN TA 128 USB Type a name for the computer you are dialing Make New Connection x le 4 a Select a device se ISDN Channel Con
15. he software for this device To close this wizard click Finish For Windows XP 1 Start Windows After the opening banner Windows will tell you that the new device has been detected Select Install the software automatically Insert the installation CD into the CD ROM drive and click Next gt Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software for ISDN USB TA If your hardware came with an installation CD lt 6 or floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended Install from a list or specific location Advanced Click Next to continue 15 TeleWell ISDN TA 128 USB 2 When next window appears press Next gt to continue the installation Found New Hardware Wizard Please select the best match for your hardware from the list below et Y Ha USB ISDN TA Description Version Manufacturer Location USB ISDN TA Unknown ISDN Company f Ndriver winxp isdn u inf USB ISDN TA Unknown ISDN Company f Ndriverwinmeisdn u inf USB ISDN TA Unknown ISDN Company FAdriver win98 isdn u inf USB ISDN TA Unknown ISDN Company ENdriverwin2000 isdn u inf This driver is not digitally signed Tell me why driver signing is important 3 Click Continue Anyway when the following Hardware Installation windows appear Hardware
16. he traditional PC ports COM and LPT overnight 1 1 3 The USB ISDN TA The USB ISDN TA is ideally suited to give your PC access to the world of the Integrated Services Digital Network Itis easy to install and easy to configure because it is fully plug and play compatible The Windows 98 Me 2000 or XP operating systems will automatically install and configure the USB ISDN TA Chapter 1 Introduction With the USB ISDN TA you can have an ISDN telephone answering machine file transfer videotex G3 G4 Fax functions and Internet access This will bring you more versatility and efficiency in the ISDN era 1 2 Package Contents The product package comes with the following accessories 1 One USB ISDN TA One installation CD with drivers and utility software 3 One CD with bundled application software programs optional 4 One RJ 45 ISDN cable One USB cable One Quick Start Guide 1 3 The USB ISDN TA Features The USB ISDN TA supports many standard and enhanced features including the following Fully plug and play compatible Hot attach and detach without rebooting the PC Bus powered no extra power adapter Supports both 16 bit and 32 bit CAPI drivers Supports TAPI and NDIS WAN miniport drivers Supports Multilink PPP MP for 128Kbps two B channels internet access and data transfer gt gt gt SH TeleWell ISDN TA 128 USB Supports X 75 T 7ONL ISO8208 T 90 and HDLC transparent protocols
17. ion 1 00 a Hardware OK D channel Connected B channel Data transferring GHRABBBRRBRBERBRBBBOR Own ISDN Number 90258005 5 eee f Data Call Calling Party Number Voice Call 20 Chapter 2 Installation 2 5 2 The ISDN STATUS Program To know the status of ISDN line and B channels you can start the ISDN STATUS program as below 1 Open the Programs folder on the Start menu and click on the ISDN Utility program folder 2 Click on the ISDN STATUS item to start the program 3 You will see the status of ISDN Sp B1 channel and B2 channel BROIN 374 MS WON Help 2 6 Using Multilink PPP NOTE To have multilink PPP connections the e answering Internet Service Provider ISP online service or corporate LAN must provide multilink capabilities To configure multilink support please follow these steps 21 TeleWell ISDN TA 128 USB 1 pups Double click on the My Computer icon on your Windows Desktop and then double click on the Dial Up Networking DUN folder The DUN folder displays an icon labeled Make New Connection plus icons for each of the connections that you have already created If you have not yet created a connection double click on Make New Connection to define a connection to the dial up service you wish to use Hake New Connection Type a name for the computer you are dialing ISDN huttilink PPP Select a device
18. itation Table of Contents CHAPTER 1 INTRODUCTION 1 1 An Overview of the USB ISDN TA 1 1 1 What is ISDN 1 1 2 What is USB 1 1 3 The USB ISDN TA 1 2 Package Contents 1 3 The USB ISDN TA Features CHAPTER 2 INSTALLATION 2 1 Before Installing 2 2 The Front Panel LEDs 2 3 Connecting the USB ISDN TA 2 4 Driver Installation 2 5 ISDN Utility Installation 2 5 1 The Diagnostic Program 2 5 2 The ISDN STATUS Program 2 6 Using Multilink PPP 2 7 Using BOD and DBA 2 8 Uninstalling the USB ISDN TA CHAPTER 3 TROUBLESHOOTING W WNN eS j j Introduction 1 1 An Overview of the USB ISDN TA 1 1 1 What is ISDN ISDN is an abbreviation for Integrated Services Digital Network ISDN transfers information digitally and integrates all telecommunication services such as_ telephone teletext videotex etc into a single network Using ISDN you can transfer text voice data files images and even video Before the use of ISDN telecommunications operated using analog devices which limited the quality of telecommunication transfers With ISDN technology the telephone lines can transmit data digitally with much greater speed and clarity of transmission than with analog transmissions The ISDN is capable of transmitting all kinds of information at greatly accelerated rates A typical modem transmission has a rate of 56Kbps kilobits per second or thousand bits per second ISDN digital technology allows transfer rates of up
19. ity includes helpful programs for the USB ISDN TA such as diagnostic program uninstallation program and on line manual After Windows installs the driver of your USB ISDN TA the ISDN Utility may be installed automatically Utility is not installed you may install it from the installation CD To install the ISDN Utility please follow the instructions listed below 1 2 Insert the installation CD into the CD ROM drive Run Windows Explorer and enter the directory of your CD ROM drive Double click Setup to install the utility N Exploring Usb isdn ta F File Edit View Go Favorites Tools Help y ENEN a fm 23 2 Back Fonvard Up Cut Copy Paste Undo Delete Properties Views Address Bris X i Folders x E E A Desktop A G 8 My Computer Driver Manual Utility Capi20 98 3 Floppy 4 H 3 Ewin 98se C Data D Backup E amp Usb isdn ta F H Driver H O Manual C Utility Printers Control Panel 23 Dial Up Networking Capitask ISDN_u 98_ ISDN_usy ISDN_U xp_ Select an item to view its description 3 Scheduled Tasks Web Folders E A My Documents E Internet Explorer H E Network Neighborhood eg Recycle Bin C Online Services Wdmwanm Winwanuidl_ If the ISDN Chapter 2 Installation 3 When the following window prompts click on the ISDN Utility button 4 The Insta
20. ll Shield Wizard will load the ISDN utility installation program Setup will inctall SDM Litity in the folowing drectory To install to this directory click Mead To install lo a different deectogy cick Boorse and select another derecho E E You can choose not boima ISDN Utk by choking Cancel to LJE ext Setup 5 Press Next gt to begin installing the ISDN Utility Follow the instructions on the screen to complete the installation 19 TeleWell ISDN TA 128 USB 2 5 1 The Diagnostic Program After you have installed your USB ISDN TA you are highly recommended to use the diagnostic program to make sure the USB ISDN TA its drivers and the ISDN line are all properly installed and connected To run the diagnostic program please follow these instructions 1 Open the Programs folder on the Start menu and click on the ISDN Utility program folder 2 Click on the Diagnostic Program item to start the program 3 In the Own ISDN Number box type in the subscriber number of your own ISDN line 4 Press Loopback Test to begin the diagnostic procedure It will make a call from the B1 channel that returns through the B2 channel The D and B channels will be tested for line integrity 5 Please refer to Chapter 3 Troubleshooting if you see any error or warning message 4 Diagnostic Program on CAPI 2 0 Version 3 20 OK Close USB interface E Firmware vers
21. on the B channel for T Online AOL CompuServe BTX BBS Eurofile transfer and G4 Fax Has support for a bit transparent driver on the B channel for answering machine G3 Fax and soft modem functions Supports V 120 rate adaptation Supports COM port simulation for modem based application programs NOTE If you want to send and receive the Group 3 G3 fax at 14 4Kbps you should have a Pentium processor Installation 2 1 Before Installing Make sure that you have all you need to install the USB ISDN TA You should have the following 1 A PC that has USB connector and its USB controller is working properly as shown below System Properties z General Device Manager Hardware Profiles Performance View devices by type View devices by connection OE Cornputer I eS Universal serial bus controller Bs Intel 8237 1746 EB PCI to USB Universal Host Controller oie LSB Root Hub Properties Refresh Remove Print mea 2 Microsoft Windows 98 Me 2000 or XP 3 At least 30MB of free disk space for the driver and software TeleWell ISDN TA 128 USB 4 An ISDN basic rate So line released by PTT Post Telephone and Telegraph administration 2 2 The Front Panel LEDs Meaning When this LED is lit it indicates that the USB port is connected to the PC and working properly When this LED is lit it indicates that the ISDN So bus is activated It will flash when
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