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1. Table 3 Troubleshooting Problem Action Solution Touchpad doesn t power up no Check for secure and correct wiring connections at display and no beeps when touchpad and panel terminals buttons are pressed Make sure panel battery is connected correctly and that the panel transformer is plugged in Make sure panel transformer is not plugged into an electrical outlet controlled by a switch Relocate trans former to an unswitched outlet location if necessary Make sure maximum available power is not exceeded see panel installation instructions Display shows or Check for secure and correct wiring connections at CALL SERVICE NOW touchpad and panel terminals Touchpad ID is conflicting with another bus device ID software versions 1 0 1 6 only Change touchpad unit number see next section Touchpad display appears blank Check the touchpad display contrast setting It may be but beeps sound when buttons set to O no display are pressed Touchpad display shows a Check for secure and correct bus wiring connections flashing indicating a trouble terminals A and B at touchpad and panel condition and system doesn t Make sure touchpad unit number is set to a different respond to commands from number than all other bus devices If necessary touchpad change the touchpad unit number see procedure on this page Concord panels with software versions 1 0 1 6 only Display shows vali
2. change the touchpad unit number as described in the section Changing the Touchpad Unit Number Removing the programming touchpad from Concord panels with software versions 1 0 1 6 To prevent a trouble condition you must delete the programming touchpad unit number from Concord panel memory before disconnecting it 1 After programming is completed return to the ACCESSORY MODULES menu then press 1 The display should read BUS DEVICES 2 Press and hold the P and 6 buttons together for at least 2 seconds The display shows DA n where n is the touchpad unit number 0 3 for Concord Express 000 015 for all others 3 Press l and wait for the display to show the BUS DEVICES menu 4 Press The display shows the lowest unit number and its device name 5 Press the A B or menu scroll buttons until the display shows the programming touchpad unit number 6 Press D to delete the device and its unit number from panel memory 7 Exit program mode and disconnect the programming cable from the panel header Note Contact the central monitoring station before activating alarms to avoid dispatching local police and fire departments Test the touchpad by arming disarming the system activating the touchpad panics bypassing sensors and by turning chime and lights on off to verify correct operation Refer to the panel User s Manual for complete system operating instructions The touchpad display can be adjusted for easi
3. panel terminals Fig ure 6 for touchpad terminal identification FAY ae B COM ZN Figure 6 Touchpad Wiring Connections 3 Connect the hardwire contact wires to the touchpad COM and ZN terminals After making all wiring connections from the touchpad to the panel you are ready to power up the panel and verify correct communication between the touchpad and the panel Upon power up the panel scans the bus for connected devices assigns a unit number to each bus device and auto matically learns the device ID number of each bus device 1 Verify that all wiring between the panel and touchpad is correct 2 Connect the panel battery and restore AC power Alphanumeric touchpads briefly show SCANNING BUS DEVICES then display date and time 3 Press STATUS The touchpad should respond by beeping and displaying a status message If the system does not respond as described above see the Troubleshooting section To program options for the newly installed touchpad such as key beeps learning the hardwire contact input or touchpad partition assignments see the specific panel installation instructions For installations that don t include an alphanumeric touchpad as a permanent part of the system you can connect one for system programming to the Programming Touchpad Header on the panel To do this you must first connect a Programming Touchpad Cable 60 791 to the touchpad wires see Programming Touchpad Cable Installation Ins
4. so the template can be removed with slight resistance 6 With the template removed align the mounting holes on the back of the touchpad with the screws in the wall and slide the touchpad down 7 Mark the area just left of the screw terminals white outlined square in Figure 4 This is where you need to route wiring to the touchpad Figure 4 Wire Access Area 8 Remove the touchpad from the wall and make a hole at the marked area 9 Runa 4 conductor 18 to 22 gauge wire from the panel to the touchpad Table 2 10 If using the hardwire contact input run an additional 2 conductor 22 gauge wire from the contact location to the touchpad 11 At the touchpad location feed the wires through the wall and touchpad then mount the touchpad on the wall securing it with a screw at the lower mounting hole location Note Before mounting the ATP2600 you may need to adjust the flip top movement to make sure it is not too stiff or loose Use the adjustment screws on the back of the touchpad Figure 5 turning them clockwise to stiffen movement or counterclockwise to ease movement Figure 5 Flip Top Adjustment Screws ATP2100 amp AITP2600 Touchpads Installation Instructions Power Up and Bus Communication Programming Connecting the Touchpad for System Programming Only Wiring the Touchpad to the Panel 1 Remove panel AC and backup battery power 2 Connect the touchpad 12V A B and COM terminals to the matching
5. ATP2100 amp AITP2600 Touchpads Installation Instructions www gesecurity com Product Summary Model No 60 984 AT P2600 Installation Document Number 466 2075 Rev C September 2004 These touchpads let you control all programming and operation of compatible security systems see the Specifications section The large 2 line 16 character displays provide easy to read messages to indicate the current sta tus of the system Both touchpads include police fire and auxiliary panic buttons that can be activated anytime A built in sounder provides alarm status and button press sounds The ATP 2100 includes a swing down door that reveals the buttons and a label with basic system operat ing commands The ATP2600 has a flip top that hides the display and covers the buttons when down Both touchpads also include menu scroll buttons to the right of the display and a hardwire contact input Tools and Equipment Needed e 4 conductor 22 or 18 gauge wire e Screwdriver e 6 screws and anchors included e Panhead screws for gang box installation e Saw or utility knife for cutting wallboard Guidelines e Mount the touchpads in an environmentally controlled area 32 F to 120 F 0 C to 49 C e When mounting the ATP2100 allow at least 3 inches below it for the swing down door e When mounting the ATP2600 allow at least 2 inches above it for the flip top display e Do not exceed the maximum available power see pane
6. d information Touchpad ID was not learned by panel because the but system does not respond to number of connected bus devices exceeds the panel commands from touchpad limits Re configure the system so there are no more bus devices than the panel can handle see panel installation instructions Use the following guidelines when changing device unit numbers to avoid communication con Touchpad Unit Number Concord Panels with Software Version 1 0 1 6 Only ATP2100 amp ATP2600 Touchpads Installation Instructions flicts between bus devices and the panel e All bus devices with DIP switches LED Touchpads ESMs HIMs etc must be set to the desired unit number before applying power and entering program mode e Whenever possible assign touchpad unit numbers before all other panel programming To change the touchpad unit number 1 At the touchpad press and hold the D and 6 buttons together for at least 2 seconds The dis play should show DA n where n is the current touchpad unit number Note At this time the touchpad is in configuration mode and no longer communicating to the panel The sys tem may immediately indicate a bus failure Ignore the failure and continue with the procedure The bus failure will clear after Step 5 below 2 Press The display shows ENTER _ 3 Enter the desired unit number 0 3 for Concord Express 000 015 for all others then press l The display shows the new touchpad unit n
7. er viewing to help compensate for lighting condi tions in the touchpad location The brightness adjustment lightens or darkens the background The contrast adjustment lightens or darkens the text To adjust display brightness 1 Enter user programming mode by pressing 9 user partition or system master C 0 DJ E The display shows SYSTEM MENU then TIME AND DATE Concord panels with software versions 1 0 1 6 display USER CODES 2 Press the A B or menu scroll buttons until the display shows OPTIONS then press 1 The display shows DOWNLOADING ON OFF current setting 3 Press the A B or menu scroll buttons until the display shows TOUCHPAD BRIGHTNESS 2 default setting 4 Enter a setting from 0 darkest background to 3 brightest background then press The display flashes the entered selection then stops after pressing l I and displays the new setting and brightness level 5 Exit user programming mode To adjust display contrast 1 Enter configuration mode by pressing the D and 6 buttons together for at least two seconds The display shows DA n ATP2100 amp ATP2600 Touchpads Installation Instructions 2 Press and release the U and 2 buttons together repeatedly until the desired contrast level is displayed 3 Press and the display briefly shows DONE then shows the time and date Troubleshooting Changing the Table 3 describes what to do if the touchpad does not operate correctly
8. l Installation Instructions e Table 1 describes the power used by the touchpads e Table 2 describes the maximum wire lengths allowed between the touchpad and the panel Table 1 Touchpad Power Usage Current mA Conditions 165 Maximum alarm current with the buzzer sounding and the touchpad illuminated from a button press 11 M00 Typical operation a mode no panel AC power Table 2 Maximum Touchpad Wire Lengths a Max Power amp Bus Wire Wire Gauge Max Hardwire Input Shielded Length to Panel Shielded Wire Length Mounting the Touchpad 1 Remove the mounting template from the bottom of the touchpad Figure 1 f F Gently break off at each side Figure 1 Removing Mounting Template 2 Position the mounting template at the desired location and mark the mounting hole loca tions Figure 2 You must allow at least 2 1 2 inches above it for the display Mounting Holes Figure 2 Mounting Hole Locations 3 Loosen the lower side screws slightly to remove the lower cover then mark the lower mounting hole Figure 3 Note On the model ATP2100 you must remove the door to access the lower side screws g T B o oO i erm erm emo em Mounting Screws _ gt Hole Figure 3 Removing Lower Cover to Access Lower Mounting Hole 4 Insert anchors into the wall at the marked locations where studs are not present 5 Secure the mounting template using the screws provided just
9. nescconoveans 5 75 in x 5 75 in x 1 0 in L x W x D UL Listings see note UL 985 Household Fire Warning System Units et sioner EA EN N E de UL 1023 Household Burglar Alarm System Units EN IAEE AOTT UL 1610 Central Station Burglar Alarm Units Commercial Burglary Note See specific panel Installation Instructions for complete UL installation requirements for the system you are installing FCC Part 15 Information to the User Changes or modifications not expressly approved by GE Security can void the user s authority to operate the equipment FCC Part 15 Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interfer ence will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures LJ Reorient or relocate the receiving antenna LJ Increase the separation between the equi
10. pment and receiver LJ Connect the affected equipment and the panel receiver to separate outlets on different branch circuits LJ Consult the dealer or an experienced radio TV technician for help 1275 Red Fox Road Arden Hills MN 55712 USA amp Canada 800 777 5484 Technical Support 800 777 2624 2004 GE Security Inc Concord is a trademark of GE Security Inc All other names are trademarks of their owners All rights reserved ATP2100 amp AITP2600 Touchpads Installation Instructions
11. tructions 466 1604 included with the cable Then use the appropriate procedure for connecting the touchpad To connect a programming touchpad to a Concord Express Concord or Concord Ultra panel with software version 2 0 or later 1 With the panel powered up connect the cable to the Programming Touchpad Header Figure 7 Q9 Figure 7 Connecting a Programming Touchpad Concord Express Shown Concord Similar ATP2100 amp ATP2600 Touchpads Installation Instructions 3 Testing Adjusting Display Brightness and Contrast 2 Activate the touchpad by pressing 8 c o D E 0 2 All connected alphanumeric touch pads show a flashing and all connected fixed display touchpads show PRESS STATUS 3 Enter program mode by pressing 8 installer dealer CJL0 D E 0 0 and program the panel using the panel Installation Instructions 4 When programming is completed exit programming mode and disconnect the programming touchpad To connect a programming touchpad to a Concord panel with software versions 1 0 1 6 1 Disconnect AC and backup battery power 2 Connect the cable plug onto the panel Programming Touchpad Header pins Figure 6 3 Reconnect the AC and backup battery power The touchpad briefly displays kak SCANNING BUS DEVICES then shows a time and date display Note If the touchpad does not respond as described in step 3 there may be a bus conflict To correct this
12. umber Note Do not use unit number 15 in Concord RF systems 4 Press to exit from the configuration mode Specifications Notices B GE Security 6 Note If the new touchpad unit number was previously learned by the panel communication between the touchpad and the panel begins immediately However if the new touchpad unit number has never been learned by the panel continue with step 5 5 Force the panel to scan bus devices as follows For systems where this is the only installed touchpad remove panel AC and battery power then re apply power For systems with more than one touchpad go to another system touchpad and enter 8 installer dealer C LO DJ E default 4321 0 O The display shows SCANNING BUS DEVICES then a time and date display The touchpad and all other bus devices should operate correctly and any bus failures should be cleared Note If the panel still indicates a bus failure the panel may have previously learned a unit number that is no longer used by any bus device See the specific panel Installation Instructions for more information on deleting unused unit numbers Compatibility wo eee Concord Concord Express Concord Ultra Power Requirements 12 VDC nominal See Table 1 for additional power requirements Temperature Range 32 F 0 C to 120 F 49 C Maximum Humidity 95 relative non condensing Dimensions tisercevecin

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