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1. 9 Text amp lmage Photo Print Quality 9 Automatic Advanced Visibity Draft Paper Size IT 85x 11in Z mmm Orientation Potrat Landscape to E Fae Source E Manual Feed Each Page Paper Type AR Black E Duplex Duplex Settings Bindir Left Top Right Copies 1 Bi Collate in Printer Get Information f line Order On E Print Job Arranger OK J Cm Av Hee Note You can select For Color Text when you print only text and For Color Graphs and Images when you do not need to enhance texts Click Decoration Settings and select appropriate settings in the Decoration Settings dialog box Adjusting the weight of thin lines Thin lines can be printed in thicker lines as visible l Click the Basic Settings tab Printing Tasks 47 AL M300 AL M400 Series User s Guide 2 Select Advanced then click More Settings to open the More Settings dialog box 3 Select the Dot Correction check box then click OK The default setting for the Dot Correction is on Setting the Advanced Layout Duplex printing This function allows you to print on both sides of the paper automatically by installing the optional Duplex Unit For Windows users 1 Click the Basic Settings tab 2 Select the Duplex check box then select Left Top or Right as the binding position Favorites Basic Settin
2. ESCP2 Menu Item Settings default in bold Font Courier Prestige Roman Sans serif Roman T Orator S Sans H Script OCR A OCR B Pitch 10 cpi 12cpi 15cpi Prop Condensed Off On T Margin 0 40 0 50 1 50inch in 0 05 inch increments Text 1 66 81Lines CGTable PcUSA Italic PcMultilin PcPortugue PcCanFrenc PcNordic PcTurkish2 Pclcelandic PcE Europe BpBRASCII BpAbicomp Roman 8 PcEur858 ISO Latin1 8859 151SO PcSI437 PcTurkish1 8859 9 ISO Mazowia CodeMJK PcGk437 PcGk851 PcGk869 8859 7 ISO PcCy855 PcCy866 PcUkr866 PcLit771 Bulgarian Hebrew7 Hebrew8 PcHe862 PcAr864 PcAr864Ara PcAr720 PcLit774 Estonia ISO Latin2 PcLat866 Country USA France Germany UK Denmark Sweden Italy Spain Japan Norway Denmark2 Spain2 LatinAmeric Korea Legal Auto CR On Off Auto LF Off On Bit Image Dark Light BarCode ZeroChar 0 or the zero character with a slash Using the Control Panel 80 AL M300 AL M400 Series User s Guide Font Selects the font Pitch Selects the pitch the horizontal spacing of the font in fixed pitch measured in cpi characters per inch You can also choose proportional spacing Condensed Turns condensed printing on or off T Margin Sets the distance from the top of the page to the baseline of the first printable line The distance is measured in inches The smaller the value the closer the printable line is to the top Te
3. This product conforms to CE marking requirements in accordance with EMC Directive 2004 108 EC Maintenance Parts Fuser Unit Product code Model 3049 3050 2 Storage temperature 0 to 35 C 32 to 95 F Storage humidity 15 to 80 RH 1 This product conforms to CE marking requirements in accordance with EMC Directive 2004 108 EC 2 Fuser unit part numbers vary by location Technical Specifications AL M300 Series 204 AL M300 AL M400 Series User s Guide Appendix B Technical Specifications AL M400 Series Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs Available paper types Paper type Description Plain paper Weight 60 to 80 g m Recycled paper is acceptable Envelopes No paste and no tape No plastic window unless specifically designed for laser printers Labels The backing sheet should be covered completely with no gaps between labels Semi thick paper Weight 81 to 105 g m Thick paper Weight 106 to 163 g m Extra thick paper Weight 164 to 216 g m Paper with letterhead Paper and ink of letterheads must be compatible with laser printers Use recycled paper only under normal temperature and humidity
4. Security Waemak 7 Rotate by 180 Add New Watermark Edit Delete E Header Footer Header Footer Settings Diaa Add New Anti Copy Pattem Edit Delete oK jJ ce sev We 4 Make appropriate settings For details about each setting see online help 5 Click OK Printing Tasks 49 AL M300 AL M400 Series User s Guide Resizing printouts This function allows you to enlarge or reduce your document For Windows users 1 Click the Advanced Layout tab 2 Select the Zoom Options check box Favorites Basic Settings E Print Layout 2 Pages 4 Pages LT 8 5x 11 in v100 LT 8 5x 11in H f JA al E Rotate by 180 Advanced Layout Optional Settings VlZoom Options Output Paper LT 85x 11in x Zoom To 100 E Location Upper Left Center E Form Overlay Create Overlay Data More Settings Overlay Print Edit Fo Custom Settings Security Watermark Add New Watermark Edit Delete E Header Footer Header Footer Set tings Anti Copy Pattem Add New Anti Copy Pattem Edit Delete oK jJ ce Aw He 3 Ifyou want to resize pages automatically to fit the output paper select the desired paper size from the Output Paper drop down list If you want to resize pages by a specified magnificatio
5. Although EPSON FireWire appears in the interface pop up list you cannot use Fire Wire for printer connection in the PostScript 3 mode You need to make the settings for your installed options manually when the printer is connected using USB IP printing or Bonjour Make sure to specify ASCII as the data format in the application About the Printer Software 192 AL M300 AL M400 Series User s Guide Open the System Preferences and then double click the Print amp Fax Print amp Scan for Mac OS X 10 8 or 10 7 icon The Print amp Fax Print amp Scan for Mac OS X 10 8 or 10 7 window appears Click in the Printers window Select the protocol or the interface that you are using from the pop up list Note for IP Printing users 1 Make sure to select IP Printing Do not select EPSON TCP IP because it cannot be used with the PostScript 3 printer driver 1 After selecting IP Printing enter the IP address for the printer then make sure to select the Use default queue on server check box Note for USB users Make sure to select USB Do not select EPSON USB because it cannot be used with the PostScript 3 printer driver Follow the instructions as appropriate below to select your printer IP Printing Select Epson from the Name List then select your printer from the Printer Model List USB Select your printer from the Name List then select your printer from the Printer Model List Bonjour Select you
6. Copyright and Trademarks 2 AL M300 AL M400 Series User s Guide Clarendon Helvetica New Century Schoolbook Optima Palatino Stempel Garamond Times and Univers are registered trademarks of Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions exclusively licensed through Linotype Library GmbH a wholly owned subsidiary of Heidelberger Druckmaschinen AG Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries Marigold is trademark of Arthur Baker and may be registered in some jurisdictions Antique Olive is a registered trademark of Marcel Olive and may be registered in certain jurisdictions Carta and Tekton are registered trademarks of Adobe Systems Incorporated Marigold and Oxford are trademarks of AlphaOmega Typography Coronet is a registered trademark of Ludlow Type Foundry Eurostile is a trademark of Nebiolo HP and HP LaserJet are registered trademarks of the Hewlett Packard Company PCL is the registered trademark of Hewlett Packard Company Adobe the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks Copyright 2012 Seiko Epson Corporation All rights reserved Copyright and
7. The OK button can be used instead of the Right button in step 3 or 5 6 Press the 4 Left button once or more times to exit the control panel menus How to register menus as bookmarks By registering bookmarks for frequently used menus you can SUUS the registered menus by just pressing the OK button while the LCD panel displays Fs Note The maximum number of menus you can register as bookmarks is 3 l Display the menu to register For details see How to access the control panel menus on page 60 Press the OK button for more than two seconds The fick rk menu appears Note Some menus cannot be bookmarked If you tried to register them Ex d is displayed Press the A Up and V Down buttons to select the menu to delete then press the gt Right button Note To register a new menu you have to delete one of the registered menus from the bookmark IfE d is displayed the menu is bookmarked successfully Using the Control Panel 61 AL M300 AL M400 Series User s Guide Note To restore the bookmark menus to the default values select Control Panel Menus Note Some menus and items appear only when a corresponding optional device is installed or an appropriate setting has been done Information Menu Press the V Down or A Up button to select an item Press the gt Right button to print a sheet or font sample Item Values Print Configuration S
8. Font Number 0 65535 depending on your settings Pitch 2 0 44 10 00 99 99cpi in 0 01cpi increment Height 4 00 12 00 999 75pt in 0 25pt increment SymSet IBM US Roman 8 Roman 9 ECM94 1 8859 2 ISO 8859 9 ISO 8859 101SO 8859 151SO PcBIt775 IBM DN PcMultiling PCE Europe PcTk437 PcEur858 Pc1004 WiAnsi WiE Europe WiTurkish WiBALT DeskTop PsText Velnternati VeUS MsPublishin Math 8 PsMath VeMath PiFont Legal UK ANSI ASCII Swedis2 Italian Spanish German Norweg1 French2 Windows McText Hebrew7 8859 8 ISO Hebrew8 Arabic8 OCR A OCR B Pc866Cyr Pc866Ukr WinCyr ISOCyr Pc8Grk Pc851Grk WinGrk ISOGrk Greek8 Pc862Heb Pc864Ara HPWARA Using the Control Panel 77 AL M300 AL M400 Series User s Guide Item Settings default in bold Form 5 64 128Lines CR Function CR CR LF LF Function LF CR LF Tray Assign 4K 5S 4 Available only when downloaded fonts are available 2 Depending on the font that has been selected FontSource Sets the default font source Font Number Sets the default font number for the default font source The available number depends on the settings you made Pitch Dicas the default font pitch if the font is scalable and of fixed pitch You can select from 8 44 to 3 33 cpi characters per inch in 0 01 cpi increments This item may not appear depending on the posiSaurce or Font Number settings
9. Allow monitoring of shared printers d IV Display the Order Online window automatically e Display once a day when a replacement part is low f Display only when a replacement part first becomes low g More Settings l h Monitor Settings i E mug x A a Monitor the printing status check When this check boxis selected EPSON Status Monitor monitors the printer box status during a print job is processed b More Settings button Opens the More Settings dialog box to set how to display the tray icon C Pop up Notice Sets the notification to be displayed d Allow monitoring of shared When this check boxis selected a shared printer can be monitored by other printers check box computers If you connect the printer via a server with Windows Point amp Print and the server and the client are both Windows XP or later it communicates with the OS communication function Therefore you can monitor the printer without selecting this check box About the Printer Software 176 AL M300 AL M400 Series User s Guide part first becomes low check box e Display the Order Online window When this check box is selected the Order Online window appears automatically check box automatically when a replacement part becomes low or reaches end of service life f Display once a day when a When this radio button is selected the Order Online window appears replacement
10. Contacting Epson SuUppOPt uaa dee C AC eA RC AEE Ced eR CREER OR CAMEROUN EERE MESS we 213 Before Contacts EPSON s esce eee neers TR REFERRE RARE SERUNER SPARE d RO DU ORE REESE 213 Help for Users in Purope cc ccs 40520 isque Pru RIA See en TETEA SEPA ARA EE A Ed 213 Help Tor Usersin Taiwans obw br Eher Ee aa que E ir a oido dA ud a oe 213 Help for Users in Singapore cius edes er anRHTR REM AE IPER EN PETER PRESE EAE ES Tai 215 Help for Users in Thailand sowas om sr pews Sek Re eee CREME RET soe XR ESSE RE 215 Help tor Users 11 Vietnami casse du o rinra E TCEERre iu P rends P EPERECLP PPP 216 Help for Users in Indonesia 1252224 adio sa E LENERA REA A UR a RRLEET ERAS 216 Help tor Users in Mone KO a o pee Qa bd 14 2 PEE hU 6g Rand du ded d bs S diia 218 Help for Users in Malay Sil o icc epe oT ERE RMRESRPRRPU FERE EC RR De ERE sees deen ees 218 Help for Users in India 22 sc c5ccccseseeead iced EVE E RR edn REA RR Nass us 219 Help for Users in the Philippines coded EE Eo des aque ud ad RR RERUMEEEEEEERK ERR ses 220 Contents 11 AL M300 AL M400 Series User s Guide Index Contents 12 AL M300 AL M400 Series User s Guide Safety Instructions Warning Caution Important and Note AN Warning must be followed carefully to avoid serious bodily injury Caution must be observed to avoid bodily injury u Important must be observed to avoid damage to your equipment Note contains important information an
11. AL M300 Series AL M300D AL M300DN a security slot b USB interface connector c For AL M300D only parallel interface connector d For AL M300DN AL M400 Series Ethernet interface connector e power switch f left side cover g AC inlet h cover B Getting to Know Your Printer 22 AL M300 AL M400 Series User s Guide i lever B When the printer is in the deep sleep mode the two Ethernet interface connector s LEDs work as follows if the printer is connected with 1000BASE the upper LED only lights green if the printer is connected with 10BASE 100BASE neither LED lights Inside the printer AL M300 Series AL M400 Series a b c d a b c d a MP tray b cover A C photoconductor unit d toner cartridge Getting to Know Your Printer 23 AL M300 AL M400 Series User s Guide Control panel M AC ok gt l Eme eu o v X zr d a Data light Green On when print data is stored in the print buffer the section of printer memory reserved for receiving data but not yet printed Flashes when the printer is processing data Off when no data remains in the print buffer b LCD panel Displays printer status messages and control panel menu settings c Wakeup Sleep button Green
12. Height oe the default font height if the font is scalable and proportional You can select from to 3 5 points in 0 25 point increments This item may not appear depending on the FontSource or Font Number settings SymSet Selects the default symbol set If the font you selected in FontSource and Font Number is not available in the new SymSet settin Be FontSource and the Font Number settings are automatically replaced with the default value I3 Form Selects the number of lines for the selected paper size and orientation This also causes a line spacing VMI change and the new VMI value is stored in the printer This means that later changes in the Page Size or Orientation settings cause changes in the Form value based on the stored VMI Using the Control Panel 78 AL M300 AL M400 Series User s Guide CR Function LF Function These functions are included for users of particular operating systems such as UNIX Tray Assign Changes the assignment for the paper source select command When 4 is selected the commands are set as compatible with the HP LaserJet 4 When amp amp is selected the commands are set as compatible with the HP LaserJet 4000 5000 and 8000 When S3 is selected the commands are set as compatible with the HP LaserJet 5S PS3 Menu Item Settings default in bold Error Sheet Off On Image Protect Off On Binary Off On Text Detection Off On PDF Page Size Auto A
13. Press to switch the status between available for printing and saving power This button lights up when the printer is in the sleep mode the deep sleep mode The printer has a power off mode which saves more power consumption as almost all functions are not available For more details about the power off mode see Energy Saver Menu on page 87 d Pause Release button Press once to pause Press again to recover from pause While paused the following operations are available on the control panel Canceling the current print job or stored print jobs Interrupting print jobs to print a stored print job Ejecting a paper Form Feed by holding down the OK button for more than 2 seconds For instructions on these operations see Canceling Printing on page 109 Interrupting Printing on page 109 and Status and Error Messages on page 94 Getting to Know Your Printer 24 AL M300 AL M400 Series User s Guide e Right button Use these buttons to access the control panel menus where you can make f Down button printer settings and check the status of consumable products For instructions g Left button on how to use these buttons see Using the Control Panel Menus on h OK button page 60 k Up button When the error light is flashing pressing the OK button clears the error and switches the printer to ready status j Error light Orange On or flas
14. To install the driver from an installation CD click Have Disk Manufacturer Drintere Ui mz ENTE i EPSON Eg EPSON rnern Eg This driver has an Authenticode tm signature Windows Update Have Disk Tell me why driver signing is important b 4 5 When Printer Sharing dialog appears enter the printer sharing information such as Share name or Location then click Next fi s Add Printer Printer Sharing If you want to share this printer you must provide a share name You can use the suggested name or type a new one The share name will be visible to other network users 7 Do not share this printer Share this printer so that others on your network can find and use it Share name EPSON Advanced Location Comment nes Ten 6 For Windows 8 or 8 x64 7 7 x64 select Select a shared printer by name and click Next About the Printer Software 184 AL M300 AL M400 Series User s Guide For Windows Vista Vista x64 XP or XP x64 click Browse for a printer then click Next e Add Printer Find a printer by name or TCP IP address Browse for a printer Select a shared printer by name Example computername printername or http computername printers printername printer Add a printer using a TCP IP address or hostname Note d You can also type the name of the computer th
15. L Serial No Using the Control Panel 64 AL M300 AL M400 Series User s Guide L Memory L MAC Address Tray Menu Item Settings default in bold MP Tray Size A4 A5 A6 B5 LT HLT LGL GLT GLG EXE F4 MON DL C6 CTM MP Type Plain SemiThk Preprinted Letterhead Recycled Color Labels Thick ExtraThk Envelope Special Cassette Size A4 A5 A6 B5 LT HLT LGL GLT GLG EXE F4 CTM Cassette2 Size Cassette3 Size 2 A4 A5 B5 LT HLT LGL GLT GLG EXE F4 CTM Cassette4 Size 2 Cassette1 Type Cassette2 Type Plain SemiThk Preprinted Letterhead Recycled Color Labels Thick Cassette3 Size 2 Cassette4 Size 2 ExtraThk Special MP Tray AutoSel On Off Cassette1 AutoSel Cassette2 On Off AutoSel Cassette3 AutoSel 2 Cassette4 AutoSel 2 Available only when the optional paper cassette unit is installed 2 Available only for AL M400 Series MP Tray Size Select your paper size from this menu MP Type Lets you set the paper type loaded in the MP tray Cassette1 Size Cassette2 Size Cassette3 Size For AL M400 Series only Cassette4 Size For AL MAO0 Series only Displays the paper size loaded in the standard and optional paper cassettes Cassette1 Type Cassette2 Type Cassette3 Type For AL M400 Series only Cassette4 Type For AL M400 Series only Using the Control Panel 65 AL M300 AL M400 Series User s
16. AL M300 AL M400 Series User s Guide Auto LF If you select Qf the printer does not send an automatic line feed LF command with each carriage return CR If amp r is selected a line feed command is sent with each carriage return Select ri if your text lines overlap Alt Graphics Turns the Alternate Graphics option on or off Bit Image The printer is able to emulate the graphics densities set with the printer commands If you select ark the bit image density is high and if you selecti isht the bit image density is low If you select amp amp the printer converts bit images to bar codes by automatically filling in any vertical gaps between dots This produces unbroken verticallines that can be read by a bar code reader This mode will reduce the size of the image being printed and may also cause some distortion when printing bit image graphics ZeroChar Selects whether the printer prints a slashed or unslashed zero CharacterSet Selects character table 1 or 2 Password Config Menu Item Settings default in bold Password Config Limitation Disable Interface Config All The default password is blank You can enter up to 20 characters for the password Password Config Changes the password Enter the old password first and then enter the new password twice Using the Control Panel 86 AL M300 AL M400 Series User s Guide To enter the password press the V Down
17. C 32 to 95 F Storage humidity 15 to 8096 RH 1 This product conforms to CE marking requirements in accordance with EMC Directive 2004 108 EC 2 Maintenance unit part numbers vary by location Technical Specifications AL M400 Series 212 AL M300 AL M400 Series User s Guide Appendix C Where To Get Help Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation contact Epson support services for assistance If Epson support for your area is not listed below contact the dealer where you purchased your product Epson support will be able to help you much more quickly if you give them the following information L Product serial number The serial number label is usually on the back of the product L Product model Product software version Click About Version Info or similar button in the product software L Brand and model of your computer Your computer operating system name and version Names and versions of the software applications you normally use with your product Help for Users in Europe Check your Pan European Warranty Document for information on how to contact Epson support Help for Users in Taiwan Contacts for information support and services are Where To Get Help 213 AL M300 AL M400 Series User s Guide Worl
18. Click OK Making a new watermark For Windows users 1 Click the Advanced Layout tab 2 Click Add New Watermark 3 Select Text or BMP and type a name for the new watermark in the Name box Printing Tasks 51 AL M300 AL M400 Series User s Guide 4 Ifyou select Text type the watermark text in the Text box If you select BMP select the BMP file you want to use then click Open 5 Click OK Note L You can register up to 10 original watermarks L To edit the saved watermark click Edit Delete on the Advanced Layout tab select the watermark you want to edit in the Name box and make appropriate settings then click OK L To remove the saved watermark click Edit Delete on the Advanced Layout tab select the watermark you want to delete in the Name box then click Delete Q The saved watermarks can only be used with the printer driver you saved them to Even if multiple printer names are set for a printer driver the settings can be available only for the printer name in which you saved the settings Q When sharing the printer on a network you cannot create a user defined watermark at the client Printing headers and footers This function allows you to print user name computer name date time or collate number at the top or bottom of each page in a document For Windows users 1 Click the Advanced Layout tab Printing Tasks 52 AL M300 AL M400 Series User s Guide 2 Select the Hea
19. Printable area ener tercer RE ee s S e e PR RUBUS EP a e aaRS 206 PME ve mA ed ae ee ERs Bae nS E E ES uM PE 207 Generak fo aaa ea eo Oe TTE ETT EUER HEP 207 Environmental seen cE PEXXX E SES OE RR RR RP CP ESSER SRE EEE EEA EP ERE IS 208 Mechanical ee ete e RPP a CORE ere ee TEE 209 GCI Gallic 4 32ta disk EARS aad wae e P PI IMMER LLL E MCI IS 209 Standard and approyals o i vip poo Stoeb E ARR Pdd ERE ERIS quEEE DEA e a EREN 209 BIO ACE oa crx bisa oa i ia E EO reb Pa qum d Rd A E E t dr n0 qd end nad di d 210 DISB IP Idus ea 34 od bbc eae dd tib arae Raa bx t OS ebtdrider Kis mburadolde ae n 1 ded 210 Ethernet interface ea ee ERE Adr v eR ERR ERE RE eee RE QE SCR UE E eR 210 OPOS onus each viod Ex REPE xr SRR Re ees eee ERR PERE ERE erdq Rr Ad ERR RE Reale 211 Optional parer cassette Ib cocer xa ODE HUS YS PRAE RS Eee eww E ES ERR PR 211 Memory mod l s us vac ER de eke an o RIDERE ERES ERARYqIGE PAG ECKEN SERRE 211 CompactFlash Memory iius eode ee d eeta Sad Aree aa we e dra E AURA H E d eu RO d 211 Consumable Products 5 54 646 Dato Pc PERPETUIS RS d dox d due E RIETI POS SM perdi 212 Toner cartridge Return toner cartridge ausi door e nv Rp er o RIP de ede e e 212 Photoconductor Unit lt issu do E REGE RRRATSPSAIG GSC REX RSXQR Y RR ERIRIERZRaTZWYEGGaddqs 212 Maintenance Parts sip b RR oe Ree awe ERES UE ERE Va E PPAR ES E YE E aus 212 Maintenance unit serre LR e aw RR CE S IE e n esed wl 212 Appendix C Where To Get Help
20. Windows 8 x64 7 x64 Vista x64 or XP x64 Driver Printer lt model name gt WINX64 3 Select the name of the printer click OK then follow the on screen instructions Using the PostScript Printer Driver System requirements Printer hardware requirements Recommended Memory Standard 128 MB for duplex printing of image data at Fine Note Add more memory modules into your printer if the amount of memory currently installed does not meet your printing needs Computer system requirements Windows Recommended OS Windows 8 8 x64 7 7 x64 Vista Vista x64 XP XP x64 Server 2012 x64 Server 2008 Server 2008 x64 Server 2003 or Server 2003 x64 Remarks No restrictions for these systems Mac OS X Recommended OS Version Mac OS X 10 5 8 or later Computer Power Mac G3 G4 G5 iMac eMac PowerBook G3 G4 or iBook About the Printer Software 188 AL M300 AL M400 Series User s Guide Note If you use binary data for the network connection you need to set a totin in the PS ion the control panel For details about the settings see the Network Guide e Tf you use the printer with a local connection you cannot use binary data Using the PostScript printer driver with Windows To print in the PostScript mode you will have to install the printer driver See the appropriate sections below for installation instructions according t
21. button 3 Press the V Down or A Up button to select canceled el Job then press the OK button Printing is Note _I The operation is canceled and printing restarts one minute after the printer is not operated _I After canceling jobs is completed the printer recovers from pause Interrupting Printing If the printer is shared it is possible to interrupt the current print job to print a different print job Follow the steps below to use this function 1 Press the l t Pause Release button to stop the current print job 2 Press the V Down or A Up button to select the job that you want to print then press the OK button Using the Control Panel 109 AL M300 AL M400 Series User s Guide 3 Press the V Down or A Up button to select 1 i then press the OK button Note The operation is canceled and the printing restarts one minute after the printer is not operated Using the Control Panel 110 AL M300 AL M400 Series User s Guide Chapter 4 Installing Options Optional Paper Cassette Unit For details about the paper types and sizes that you can use with the optional paper cassette unit see Lower paper cassette on page 32 For specifications see Optional paper cassette unit on page 203 The available optional paper cassette units are as follows L AL M300 Series 250 Sheet Paper Cassette Unit x 1 L AL M400 Series 550 Sheet Paper Cassette Unit x 3 Note The i
22. higher the moisture content in the paper the lighter the printout Do not store paper in a humid or damp environment You may not be using the correct type of paper for your printer If the surface of your paper is too rough printed characters may appear distorted or broken Smooth high quality copier paper is recommended for best results See Available paper types on page 197 for information on choosing paper Troubleshooting 158 AL M300 AL M400 Series User s Guide Completely blank pages are output Cause What to do The printer may have loaded more than one sheet at a time Remove the paper stack and fan it Tap it on a flat surface to even the edges then reload the paper The problem may be with your application or interface cable Print out a configuration status sheet See Printing a Configuration Status Sheet on page 151 If a blank page is ejected the problem may be with the printer Turn off the printer and contact your dealer The paper size setting may be incorrect Make sure the correct paper size is set in the Tr control panel Thei setting may be incorrect When loading paper for which the size is not specified with setting specify the correct paper size on the setting in the T ra u on the control panel The toner cartridge may be near the end of its service life If the message on the LCD panel or in EPSON Status Mon
23. 136 151 165 memory problems eet te ttettetrettettetetenenss 161 operational problems sere 151 aoi m 163 paper handling problems sss 162 PostScript 3 mode sse 166 print quality problems see 155 printout problems sees 154 USB problenis rettet trot 164 U Unavailable paper for AL M300 Series sese 197 for AL M400 Series sese 205 USB for AL M300 Series ssssssseeeetetentns 202 for AL M400 Series sss 210 USPE Men 76 W Watermark hte duri OE EEEE EE 51 TOW O USE D 51 Index 225 User s Guide
24. 208 AL M300 AL M400 Series User s Guide Mechanical Dimensions Height 324 mm 12 8 in Width 393 mm 15 5 in Depth 426 mm 16 8 in Weight Approx 14 kg about 30 9 Ib Excluding consumables and options Electrical 110 127 V 220 240 V Rated voltage 110 V 127 V 220 V 240 V Rated frequency 50 Hz 60 Hz 50 Hz 60 Hz Rated current 11 0A 6A Power consumption During Average 466 W 454W printing MAX 900 W 960 W During ready mode 44W 52W During sleep mode 2 73 W 2 80 W During deep sleep mode 0 99 W 1 02 W During power off mode OW Ow Values represent power consumption while all operations are completely suspended Power consumption varies depending on operating conditions Note for users in Taiwan Rated voltage of the printer in Taiwan is 110 V to 127V Standard and approvals European model Low Voltage Directive 2006 95 EC EN 60950 1 EN 60825 1 Technical Specifications AL M400 Series 209 AL M300 AL M400 Series User s Guide EMC Directive 2004 108 EC EN 55022 Class B EN 55024 EN 61000 3 2 EN 61000 3 3 Indication of the manufacturer and the importer in accordance with requirements of directive 2011 65 EU RoHS Manufacturer SEIKO EPSON CORPORATION Address 3 5 Owa 3 chome Suwa shi Nagano ken 392 8502 Japan Telephone 81 266 52 3131 Importer EPSON EUROPE B V Addres
25. 7 Available only when the optional paper cassette unit is installed 3 Available only for AL M400 Series Note Q Duplex printing is not available for Extra Thick Ld If performing manual duplex 2 sided printing ensure that the paper is not curled Custom paper size Available paper source L MP tray L Lower paper cassettes Printer driver settings MP tray Printer driver settings Paper Size User Defined Size Paper Source MP Tray Paper Type Plain Semi Thick Preprinted Letterhead Recycled Color Labels Thick Extra Thick Special 76 2 x 127 mm at minimum and 215 9 x 355 6 mm at maximum Printing Tasks 40 AL M300 AL M400 Series User s Guide Lower paper cassettes Printer driver settings Paper Size User Defined Size Paper Source Cassette 1 Cassette 2 2 Cassette 3 2 3 Cassette 4 2 3 Paper Type Plain Semi Thick Preprinted Letterhead Recycled Color Labels Thick Extra Thick Special 1 76 2 x 127 mm at minimum and 215 9 x 355 6 mm at maximum for Cassette 1 139 7 x 210 mm at minimum and 215 9 x 355 6 mm at maximum for Cassette 2 Cassette 3 and Cassette 4 7 Available only when the optional paper cassette unit is installed 3 Available only for AL M400 Series Note 4 Depending on the quality of the non standard size paper the printing environment or the printing procedure the paper might skew Make a trial print ru
26. About the Printer Software 189 AL M300 AL M400 Series User s Guide 4 For Windows8 8 x64 7 7 x64 Vista Vista x64 Server 2012 Server 2008 or Server 2008 x64 select Add a local printer For Windows XP XP x64 2000 Server 2003 click Next to proceed the next screen select Local printer then click Next Note for Windows XP 2000 or Server 2003 users Do not select the Automatically detect and install my Plug and Play printer check box 5 Ifthe printer is connected to a USB interface select USB then click Next or if the printer is connected to a parallel interface select LPT1 then click Next 6 Click Have Disk and specify the following path for the Software Disc If your CD DVD drive is D the path will be D Driver PostScript lt model name gt eppsnt inf Then click OK Note Change the drive letter as needed for your system 7 Select the printer then click Next 8 Follow the on screen instructions for the rest of the installation 9 When installation is done click Finish Installing the PostScript printer driver for the network interface Note _I Set the network settings before installing the printer driver Refer to the Network Guide that comes with your printer for details Q Turn off all virus protection programs before installing the printer software 1 Make sure that the printer is turned on Insert the printer Software Disc into your CD DVD drive 2 For WIndows 8 or 8 x64 right click the
27. C4 TR Plain1 TR Plain2 TR SemiThk TR Labels TR Thick TR ExtraThck TR Thick3 TR Envelope Adjusts the density or image granularity for the Plain1 Plain2 Semi Thick Labels Thick ExtraThick Thick3 Envelope Postcard The setting becomes darker as the value increases TEMP Plain1 TEMP Plain2 TEMP SemiThk TEMP Labels TEMP Thick TEMP ExtraThck TEMP Thick3 TEMP Envelope Adjusts the fixing temperature for the Plain1 Plain2 Semi Thick Labels Thick ExtraThick Thick3 Envelope Postcard The setting becomes hotter as the value increases Note that the curl of printouts could increase as the value increases Highland Using the Control Panel 92 AL M300 AL M400 Series User s Guide Adjust this setting if black dots appear on the printed page when using the printer in locations at high altitudes See the table below and select a suitable value according to the location the printer is being used Value Altitude 0 0m 2 1000 m 4 2000 m 6 3000 m BTR Cleaning Cleans the transfer roller This may eliminate stains that appear on the backside of printed paper documents Do not turn off the printer until the LCD panel displays Read Dev Refresh Mixes the developer to spread it evenly This may prevent Seepage when printing low density images Do not turn off the printer until the LCD panel displays Reads Toner Refresh Removes deteriorated toner If the following problems
28. EI RE RRS ESSER EER Ra GENS RANTS RI GE PEE 200 Mechanical s o d avr b PE Y etd ECCE ETE CHEER EST eee Re 201 Electrical os oce a Ra ere ee atid se DERI WC CES ERE FPE DERE A E 201 Standard and approvals eser RRREREAA ARR REA RAN ERROR ARR RR AA ER EE E ROR 201 fet lie Ct oP TE T ET C TU OLTRE IE ET DOTT 202 Parallel Interface For AL M300D only 1 4 5 te HOC beh ER RERO ARR EUER RC 202 USB interface 0s 5 ogee pad ae eo Sid AWS NEC e enda edax EE EN PUES 202 Ethernet interface For AL M300DN only sseeeeeeeeeeeee e 203 Options x era XXE qe ss Rhee Ead Pa ERR P pd ERREUR PAG b e P PR ERES 203 Optional paper cassette Ib os cr REY Rd Ys ERAS CAE IA ea esos E xaX PRA 203 Memory Mod les sr sacs E EX Eee EE E RIRREEEEREPA ERR Yead d Erde ER E RROD 203 Consumable Products au aeos HERCURE RR TURF P ESSERE P PE bee EEEO E RERA 204 Toner caritidge Return toner carttidees is cwsdciitwiaiiaees ERE ORAT A SE E a Rd 204 Phiotoconductor Unities os cucen dedo e oe ve PRENNE T A Bes kal p PE eV E a OP REC d 204 Maintenance Parts er dah vv Me DU PERS ee UE PNE CERO S Vee Rea ee ES 204 IHDdODPETRREETCHP c Krc E 204 Contents 10 AL M300 AL M400 Series User s Guide Appendix B Technical Specifications AL M400 Series l D a oe ee ee ee ee ee re ee ER 205 Available Paper ly 6S saa stipe ctt eoe p RAUAERE ERAGE SARE ERE IU RR EUR ER AUR 205 Paper that should not be used isset EE ERR RARE AS REN TRU SAGE OL ARMAR 205
29. Guide Lets you select the paper type loaded in the standard and optional paper cassettes MP Tray AutoSel Cassette1 AutoSel Cassette2 AutoSel Cassette3 AutoSel For AL M400 Series only Cassette4 AutoSel For AL M400 Series only Specifies whether the tray can be selected for printing when Paper Source is selected for Auto Selection in the printer driver Emulation Menu Note You can specify different emulations for each interfaces Item Settings default in bold Parallel Auto ESCP2 FX 1239X PS3 PCL USB Auto ESCP2 FX 1239X PS3 PCL Network Auto ESCP2 FX 1239X PS3 PCL Available only for AL M300D 2 Available only for AL M300DN and AL M400 Series Printing Menu Note The settings are overridden by the settings made in the printer driver Item Settings default in bold Page Size AA A5 A6 B5 LT HLT LGL GLT GLG EXE F4 MON DL C6 CTM Wide A4 Off On Media Type Unspecified Plain SemiThk Preprinted Letterhead Recycled Color Labels Thick ExtraThk Envelope Special Page Side Front Back Paper Source Auto MP Cassette1 Cassette2 2 Cassette3 2 3 Cassette4 2 3 Orientation Port Land Using the Control Panel 66 AL M300 AL M400 Series User s Guide Item Settings default in bold Resolution 300 600 1200 RITech On Off Toner Save Off On Density 1to3to5 Dot Correcti
30. List For AL MAOO Series only Prints a list of form overlays stored on the printer s memory Network Status Sheet For AL M300DN and AL M400 Series only Prints a sheet showing the working status of the network USB Extl FStatusSht Using the Control Panel 63 AL M300 AL M400 Series User s Guide Prints a sheet showing the working status of the USB interface PS3 Status Sheet Prints a sheet showing information about the PS3 mode such as the PS3 version PS3 Font List PCL Font Sample ESCP2 Font Sample FX Font Sample 1239X Font Sample Prints a sample of the fonts available for your selected printer emulation Toner The number of asterisks between E and F indicates the remaining service lives of consumables If a non genuine consumable is used is displayed instead of the indicator Photocon The number of asterisks between E and F indicates the remaining service life of the photoconductor unit Fuser Unit Life For AL M300 Series only The number of asterisks between E and F indicates the remaining service life of the fuser unit Maintenance Unit Life For AL M400 Series only The number of asterisks between E and F indicates the remaining service life of the maintenance unit Total Pages Displays the total number of pages printed by the printer System Information Menu The following information is displayed L Main Version L MCU Version
31. RE RE RER KESQ R REA 123 Contents 7 AL M300 AL M400 Series User s Guide Chapter 5 Replacing Consumable Products Maintenance Parts Precautions During Replacement oueosa s peer dI ERO RERUM IA PAAR ENCRN a PU PEE dde Mera 124 Replacement VesbdP ER oxi murte ea enon C Nara ed Pio SE EAE STU A LPS Ud NO d E dc a 124 JAULSNIDUU SEES caa d aed EE RIDERE ERI eee she MERE RE PR CEREREM PERAGI OE a 125 ALeMA0O S ries arnai n ERRE E R E E a T RRE EEE AE E EEA 125 Chapter 6 Cleaning and Transporting the Printer Cleaning the Printer so oes desean d qe olde pati Bedae x aie ET pera Met ue a det idees 126 Cleaning the pickup roller c s sa me Y CURRERE QUE da n OO RR UE CHOR RR Rd edP ROCK ree 127 Transporting the Printer ooa e p eR RE ERE ERR EEE dob db ba OR RN d Rap d QURE ARE do ac 133 ddr RM MNT 133 Por short distautes accede b YS ETRE bya DSSS eR ERR PO SSR ERR ere oo M Od RS 134 Chapter 7 Troubleshooting Clearing Jammed Paper eae d cided de Parce n ovo UR RU OM ng RO e x abl idee Se DV KR GR EES 136 Precautions for clearing jammed paper iii ossedate eee ERR RR ERA I E AGO LU d 137 Papst Jam D Cover B uon od ido renine HET a neea a e iee TREE dad Ads e Pi 137 Paper Jam MP C1 C2 D MP tray Cassettel 2 Cover D coss sek ex hh RET REA 140 Paper Jam C2 C3 C4 E2 E3 B Cassette2 4 Cover E2 E3 Cover B 0 0 eee 145 Printing a Configuration Status Shect 2 2 3 435 065 etree ss oseee
32. Rotate by 180 Add New Watermark Edit Delete Add New AntiCopy Pattem Edit Delete ok Cmm j Ae e Printing Tasks 56 AL M300 AL M400 Series User s Guide 3 Ifyou want to make detailed settings click Edit Delete and make appropriate settings For details about each setting see online help 4 Click OK Printing Multiple Print Jobs at Once This function allows you to print several documents created by different applications at once arranging settings such as the printing order duplex and the print layout 1 Click the Basic Settings tab 2 Select the Print Job Arranger check box 3 Click OK The Print Job Arranger screen appears when a print job is executed Make appropriate settings For details see the Print Job Arranger help Using the Reserve Job Function This function allows you to store print jobs on the printer s memory and to print them later directly from the printer s control panel You can prevent the printed document from being looked at by other people by applying a password to the print job This function uses the following types of printer memory Printing Tasks 57 AL M300 AL M400 Series User s Guide Printer s Storage Description CompactFlash The optional CompactFlash memory must be installed on your printer in order to use the Reserve Job function Make sure that the CompactFlash memory is correctly recognize
33. User s Guide L Sales enquiries and product information L Product usage questions or problems L Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information support and services are Epson Hotline Phone 84 8 823 9239 Service Center 80 Truong Dinh Street District 1 Hochiminh City Vietnam Help for Users in Indonesia Contacts for information support and services are World Wide Web http www epson co id l Information on product specifications drivers for download L Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Hotline LJ Sales enquiries and product information J Technical support Phone 62 21 572 4350 Fax 62 21 572 4357 Where To Get Help 216 AL M300 AL M400 Series User s Guide Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A B Jl Arteri Mangga Dua Jakarta Phone Fax 62 21 62301104 Bandung Lippo Center 8th floor Jl Gatot Subroto No 2 Bandung Phone Fax 62 22 7303766 Surabaya Hitech Mall It IIB No 12 Jl Kusuma Bangsa 116 118 Surabaya Phone 62 31 5355035 Fax 62 31 5477837 Yogyakarta Hotel Natour Garuda Jl Malioboro No 60 Yogyakarta Phone 62 274 565478 Medan Wisma HSBC 4th floor Jl Diponegoro No 11 Medan Phone Fax 62 61 4516173 Makassar MTC Karebosi Lt Ill Kav P7 8 JI Ahmad Yani No 49 Makassar Phone 62 411 350147 411 350148
34. Windows 7 or 7 x64 clients click Start then select Device and Printers For Windows Vista or Vista x64 clients click Start click Control Panel then double click Printers For Windows XP or XP x64 clients click Start point to Printers and Faxes 2 For Windows 8 8 x64 7 7 x64 Vista or Vista x64 click Add a printer in the menu bar For Windows XP or XP x64 click Add a printer in the Printer Tasks menu ere r3 gt Control Panel Hardware and Sound Devices and Printers Devices 4 Printers and Faxes 18 About the Printer Software 183 AL M300 AL M400 Series User s Guide 3 For Windows 8 or 8 x64 if the shared printer is found automatically click the printer name and Next then go to the next step If not click The printer that I want isn t listed then go to step 6 For Windows 7 7 x64 Vista or Vista x64 click Add a network wireless or Bluetooth printer If the shared printer is found automatically click the printer name and Next then go to the next step If not click Stop and click The printer that want isn t listed then go to step 6 For Windows XP or XP x64 select A network printer or a printer attached to another computer click Next then go to step 6 4 Select EPSON in the Manufacturer and your printer in the Printers then click Next j G dh Add Printer Install the printer driver Choose your printer from the list Click Windows Update to see more models
35. and may cause injury Paper Jam B Cover B 1 Open cover B Troubleshooting 137 AL M300 AL M400 Series User s Guide 2 Ifthere is any jammed paper remove it gently with both hands Be careful not to tear the jammed paper Caution Be careful not to touch the rollers in the fuser unit they may be very hot Y Important 2 Donotexpose the photoconductor unit to sunlight at all and avoid exposing it to room light for more than three minutes LJ Do not touch the transfer roller on the transfer unit to avoid damaging it 3 Unlock the release levers on the rear of the fuser unit Troubleshooting 138 User s Guide AL M300 AL M400 Series If there is any jammed paper remove it gently with both hands Be careful not to tear the jammed paper 4 5 Lockthe release levers 6 Close cover B 139 Troubleshooting AL M300 AL M400 Series User s Guide Paper Jam MP C1 C2 B MP tray Cassette1 2 Cover B Note Be sure to open and close cover B in the last step of the following procedure even if there is no jammed paper inside cover B 1 Open the MP tray and remove it 2 Ifthere is any jammed paper remove it gently with both hands Be careful not to tear the jammed paper Troubleshooting 140 AL M300 AL M400 Series User s Guide 3 Pull out the standard lower paper cassette Note When CZ is displayed on the LCD panel p
36. application There may be no paper in the paper cassette Load paper into the selected paper source Too many sheets may be loaded in the paper cassette Make sure that you have not tried to load too many sheets of paper For the maximum paper capacity for each paper source see General on page 199 for AL M300 Series or General on page 207 for AL M400 Series The paper size is not set correctly Make sure to set the paper guides in the optional paper cassette correctly Troubleshooting 163 AL M300 AL M400 Series User s Guide An installed option cannot be used Cause What to do The installed option is not defined in the printer driver For Windows users You have to make settings manually in the printer driver See Making Optional Settings on page 170 The optional product is not available Cause What to do The printer does not recognize the optional product Print a configuration status sheet to see if the printer recognizes the optional product If not reinstall the optional product The setting for recognizing options may beset manually See Making Optional Settings on page 170 to set the printer driver to automatically update information about options Correcting USB Problems If you are having difficulty using printer with a USB connection see if your problem is listed below and take any recommended actions USB co
37. appropriate job name then press the Right button Press the gt Right button then use the WV Down and A Up buttons to select the number of copies To delete the print job without printing any copies press the V Down button to display Ls the LCD panel Press the gt Right button to start printing or to delete the data Using the ConfidentialJobMenu Follow the steps below to print or delete Confidential Job data l Make sure the LCD panel displaysEeads then press the Right button to access the control panel menus Press the V Down button repeatedly until Car then press the gt Right button i appears on the LCD panel Use the V Down or A Up button to scroll to the appropriate user name then press the Right button Enter your four digit password To enter the password press the V Down or A Up button to select the character and press the gt Right button to determine the character After all characters are determined press the Right button Note Ifno print jobs have been saved with the password you entered ir arr d appears briefly on the LCD panel then the printer exits the control panel menus Confirm the password and try again Use the V Down or A Up button to scroll to the appropriate job name then press the Right button Use the V Down or A Up button to display Print Using the Control Panel 107 AL M300 AL M400 Series User s Guide 7 Press the Right button to star
38. bottom left corner of the screen in the desktop style select Control Panel click View devices and printers then click Add a printer button For Windows 7 or 7 x64 click the start button select Devices and Printers and click the Adda printer button For Windows Vista Vista x64 XP XP x64 Server 2008 or Server 2008 x64 click Start point to Printer and Faxes and click Add a printer in the Printer Tasks menu For Windows 2000 Server 2003 or Server 2003 x64 click Start point to Settings and click Printers Then double click the Add Printer icon About the Printer Software 190 AL M300 AL M400 Series User s Guide 9 The Add Printer Wizard appears For Windows 8 8x64 7 7 x64 Vista Vista x64 Server 2012 Server 2008 or Server 2008 x64 select Add a local printer For Windows XP XP x64 2000 Server 2003 click Next to proceed the next screen select Local printer then click Next Note for Windows XP 2000 or Server 2003 users Do not select the Automatically detect and install my Plug and Play printer check box Select the Create a new port check box and select Standard TCP IP Port from the drop down list Click Next For Windows XP 2000 or Server 2003 users only Click Next Specify the IP address and port name then click Next Click Finish Click Have Disk in the Add Printer Wizard and specify the following path for the Software Disc If your CD DVD drive is D the path will be D Driver PostScript
39. cartridge See Replacing Consumable Products Maintenance Parts on page 124 For Windows users you can also check the remaining service life of the toner cartridge by looking at the Basic Settings tab in the printer driver There may be a problem with the photoconductor unit Replace the photoconductor unit See Replacing Consumable Products Maintenance Parts on page 124 The non printed side of the page is dirty Cause What to do Toner may have spilled onto the paper feed path Clean internal printer components by printing three pages with only one character per page Printing was made right after the paper jam Make a few one sided printouts Troubleshooting User s Guide AL M300 AL M400 Series User s Guide Cause What to do The transfer roller may be dusty 8 er is 4 See Printer ALS Menu on page 89 ior details The fixing temperature may not be appropriate Try to lower the temperature by adjusting the Temp settings in the Fr 4 However do this at your risk as lowering the temperature too far may prevent normal fixing See Printer Adjust Menu on page 89 for details Print quality decreased Cause What to do The printer cannot print in the required quality level Checkto see if the printout is acceptable If not add more memory because of insufficient memory and the printer lowers fora permanent solution or lower print qua
40. cassette unit AL M300 Series ccccccccssssssescsessssesssccccsessscessseseesenees 203 specifications optional paper cassette unit AL M400 Series essent 211 Index 223 User s Guide AL M300 AL M400 Series Overlay how to create Windows sese 53 how to print Windows 55 how to use Windows esee 53 P Paper available paper AL M300 Series 197 available paper AL M400 Series ese 205 loading the lower paper cassette ssss 32 loading the MP tray sese 28 printable area AL M300 Series 198 printable area AL M400 Series 206 Special media aenene teda aao a Medios 36 unavailable paper AL M300 Series 197 unavailable paper AL M400 Series 205 Paper Jam B Cover B sse 137 Paper Jam C2 C3 C4 E2 E3 B Cassette2 4 Cover E2 E3 COVER B iere erret reato etg 145 Paper Jam MP C1 C2 B MP tray Cassettel 2 Cover REUNIR 140 Paper jams howto clear ettet ertet perte penis 136 Paper source lower paper casselte eee Ded teet tense 32 MP Ua d 28 Parallel Interface AL M300D esses 202 Parallel meni aterert tade 75 Password config menu sssseseeeenetetnn 86 POLTTO a IRA 77 Photoconduc
41. center of the paper cassette with the printable surface facing up Note Make sure that you do not load paper beyond the limit mark 6 Reinsert the paper cassette into the printer Note After loading paper set theCazzettei Size andCassettel Ture settings to match the loaded paper size and paper type on the control panel For details see Tray Menu on page 65 Printing Tasks 35 AL M300 AL M400 Series User s Guide Output Tray The output tray is located on the top of the printer Since printouts are output face down this tray is also referred to as the face down tray Up to 150 for AL M300 Series or 250 for AL M400 Series sheets can be stacked when using the plain paper Extend the paper support to accommodate the size of the paper loaded in the MP tray or lower paper cassette to prevent it from slipping off the printer Selecting and Using Print Media You can use special media such as labels envelopes and thick paper ve n loading special media you should make paper settings You can also make these settings on the Tras 4 in the control panel See Tray Menu on page 65 Note Since the quality of any particular brand or type of media may be changed by the manufacturer at any time Epson cannot guarantee the quality of any type of media Always test samples of media stock before purchasing large quantities or printing large jobs Labels Available labels L Labels designe
42. delete predefined settings For Windows users Note When sharing the printer on a network Save Settings is grayed out and you cannot create a custom setting at the client 1 Click the Basic Settings tab 2 Select Advanced then click Save Settings to open the Custom Settings dialog box 3 Typea name for your custom settings in the Name box then click Save Your settings will appear in the drop down list which appears when Advanced is selected on the Basic Settings tab Note To delete a custom setting follow the step 1 and 2 select the setting in the Custom Settings dialog box then click Delete You can create new settings in the More Settings dialog box When you create new settings Custom Settings is displayed in the list on the Basic Settings tab In this case the original setting is not overwritten To save the new settings save them under a new name Toner Save mode Toreduce theamountoftoner used in printing documents you can print rough drafts using the Toner Save mode For Windows users 1 Click the Basic Settings tab 2 Select Advanced then click More Settings to open the More Settings dialog box Printing Tasks 45 AL M300 AL M400 Series User s Guide 3 Select the Toner Save check box then click OK Improving the clarity of color documents Printing text clearly in black When you print a color document the quality of text can be made more legible by printing it in black 1 Click t
43. eh aed 23 parts Tear View acce testeciot sober ririri 22 standard and approvals AL M300 Series 201 standard and approvals AL M400 Series 209 transporting icsce coros oorr rnnt onore 15 transporting long distance sss 133 transporting short distance sss 134 Printer driver Accessing the printer driver Windows 169 Uninstalling the Printer software Windows 178 Printer driver settings Creating an overlay Windows sss 53 IDOEGOFFOCHOTL ae enint nine herren 47 Duplex printing ssena nai toten teens 48 Making a new watermark sse 51 Making Extended settings Windows 170 Making Optional settings Windows 170 print layout essensen 49 Printing the copy protected document 56 Printing with an overlay sse 55 R Print JOD eit te oc ene eere e e eds 58 Reserve Job eed ete ett ete eor etie 57 Toner Saye mode deese dentis 45 Using a watermark isosooosso ne odepoe d r iiei 51 Using an ovetlay niio reote d agde 53 Using headers and footers sss 52 Visibility eee tte etae tet te eee 46 Printer software Windows Index 224 User s Guide AL M300 AL M400 Series Pont 169 Printing menu nennen 66 Problems contacting EPSOM scscsesco
44. g m labels Up to a 10 mm thick stack semi thick paper Up to a 27 mm thick stack thick paper Up to a 10 mm thick stack extra thick paper Up to a 10 mm thick stack Technical Specifications AL M300 Series 199 AL M300 AL M400 Series User s Guide Paper output Face down tray For all paper types and sizes Paper output capacity Face down tray Up to 150 sheets of plain paper 80 g m Printer language ECP Page ESC P 2 24 pin printer emulation ESC P 2 mode ESC P 9 pin printer emulation FX mode IBM Proprinter emulation 1239X mode Adobe PostScript3 PS3 mode PCL6 PCL5 emulation PCL mode PDF 1 6 2 Resident fonts 84 scalable fonts and 7 bitmap fonts for ESC Page 95 scalable fonts and 5 bitmap for PCL5 80 scalable fonts and 1 bitmap for PCL6 136 scalable fonts for PostScript3 RAM 128 MB expandable upto 1152 MB by adding an optional 1024 MB RAM DIMM 1 Printing speed varies by paper type or other conditions 2 Available only for AL M300DN when used over a network and equipped with a memory module that has 128 MB or more Environmental Temperature In use 5 to 32 C 41 to 89 6 F Not in use 20 to 40 C 4 to 104 F Humidity In use 15 to 8596 RH Not in use 5 to 8596 RH Altitude 3 100 meters 10 171 feet maximum Ifthe printer is used at an altitude greater than 1000 m adj
45. have occurred while printing low density documents this may improve the printouts toner falls inside the printer or onto the paper blurring toner adheres to entire surface of the paper Do not turn off the printer until the LCD panel displays E Noise Level Adjusts the image gradation As the value increases the image gradation gets better but the image granularity gets worse Mono DiagnosisSht Prints an all black sheet of paper called a mono chrome diagnosis The mono diagnosis sheet allows you to check for blurring or dirt on the printout Using the Control Panel 93 AL M300 AL M400 Series User s Guide Bookmark Menu The bookmark menu appears by pressing the OK button while the LCD panel displays Reads In the bookmark menu the bookmarked setting items are listed and you can select one of them The following menus are bookmarked by default L Reset Menu L MP Tray Size L System Information To register the menus in bookmark see How to register menus as bookmarks on page 61 for details Status and Error Messages This section contains a list of error messages shown on the LCD panel a brief description of each message and suggestions for correcting the problem Note that not every message shown on the LCD panel indicates a problem When the amp mark is displayed at the right of the warning message multiple warnings have occurred The LCD panel also displays the remaining service life of
46. m Aib aaa erase all data using specialized software or carry out ts i1 h Date on Suerart Meru before you give away or discard LAr memory See Support Mens on Sate ire details 4 Deleting files or formatting the CompactFlash memory from the computer may not erase the data completely Physically destroying the CompactFlash memory is also recommended when you discard CompactFlash memory Installing Options 123 AL M300 AL M400 Series User s Guide Chapter 5 Replacing Consumable Products Maintenance Parts Precautions During Replacement Always observe the following handling precautions when replacing consumable products or maintenance parts For details about the replacements see the instructions that come with the consumable products AN Caution LI Be careful not to touch the fuser which is marked with a caution label or the surrounding areas If the printer has been in use the fuser and surrounding areas may be very hot L Donot dispose of used consumable products or maintenance parts in fire as they may explode and cause injury Dispose of them according to local regulations L Provide enough space for the replacement procedure You will have to open some parts such as the printer cover of the printer when you are replacing consumables or maintenance parts 1 Do not install used consumable products or maintenance parts that reach end of service life into the printer For details about the ha
47. or A Up button to select the character and press the Right button to determine the character After all characters are determined press the OK button Note If you forget your password contact your dealer Note that when the password is initialized the settings and data stored on the printer are deleted Depending on your environment settings such as network connection settings may need to be done again We recommend making a note or backup of the necessary data and setting information Limitation Changes the restriction range When rite is selected the password is required to change the 8 is selected the password is required to enter SEDES in ing USB and Network menus Whe i i iort or to a the ae in all menus When is is selected the password is required to enter fu Prini H Or i itis i4 or to change the settings ahd to Mee thei items in all menus Before a the setting you have to enter the password set in the Fa Fi i3 setting Energy Saver Menu Item Settings default in bold Time to Sleep 1Min 3Min 5Min 15Min 30Min 60Min 120Min Deep Sleep Mode On Off Power Off Timer On Off Time to Off 120Min 180Min 240Min 360Min 480Min For EU models only Time to Sleep Specifies the length of the time until the printer enters the sleep mode or deep sleep mode if there are no button operations and no jobs to be printed Deep Sleep Mode en ms setting is set to iri the printe
48. order not to receive form feed command Format Required For AL M400 Series only Using the Control Panel 97 AL M300 AL M400 Series User s Guide The installed CompactFlash reamed needs to be formatted to use it with the printer pd ies format the memory or select H to cancel formatting If you select H i displayed and you cannot use he memory for the printer In that case can n the printer d remove the CompactFlash memory Formatting CF For AL M400 Series only The CompactFlash memory is being formatted Fuser Needed Soon For AL M300 Series only This nee indicates xd the fuser unit is near the end of its service life You can continue to print until the E ice Ff message appears To clear this warning message and continue printing select Cea iiras from the control panel s Fs d For instruction about accessing the contol panel menus see How to access the control panel menus on page 60 Image Optimum There is insufficient memory to print the page at the specified print quality The printer automatically lowers the print quality so that it can continue printing If the quality of the printout is not acceptable try simplifying the page by limiting the number of graphics or reducing the number and size of fonts To clear this warning message select C from the control panel s F u See How to access the control panel menus on page 60 for instructions You may need to increase the a
49. paper Up to a 20 mm thick stack Technical Specifications AL M400 Series 207 AL M300 AL M400 Series User s Guide Paper output Face down tray For all paper types and sizes Paper output capacity Face down tray Up to 250 sheets of plain paper 80 g m Printer language ECP Page ESC P 2 24 pin printer emulation ESC P 2 mode ESC P 9 pin printer emulation FX mode IBM Proprinter emulation 1239X mode Adobe PostScript3 PS3 mode PCL6 PCL5 emulation PCL mode PDF 1 6 2 Resident fonts 84 scalable fonts and 7 bitmap fonts for ESC Page 95 scalable fonts and 5 bitmap for PCL5 80 scalable fonts and 1 bitmap for PCL6 136 scalable fonts for PostScript3 RAM 128 MB expandable upto 1152 MB by adding an optional 1024 MB RAM DIMM 1 Printing speed varies by paper type or other conditions 2 Available only when used over a network and equipped with a memory module that has 128 MB or more Environmental Temperature In use 5 to 32 C 41 to 89 6 F Not in use 20 to 40 C 4 to 104 F Humidity In use 15 to 8596 RH Not in use 5 to 8596 RH Altitude 3 100 meters 10 171 feet maximum When the on is used in locations at an altitude greater than 1000 m adjust the value in the H d setting of the Bed me i 4 See Printer Adjust Menu on page 89 for details Technical Specifications AL M400 Series
50. print job To cancel the print job see Canceling Printing on page 109 Ifyou press the OK button without replacing the paper the printer will print on the loaded paper even though it does not match the required size Paper Set tttt ssss1 or ssss2 This message appears in the following situations LT a ina in the Meru is set to when atinting a cb specified as A4 with the pue dies dae is no paper source that is set as 4 or f alternate size for 53 in the T pis Pr ajob specified as jetter size with the peice driver there is no paper source that is set as LT or as 4 alternate size for LT in the T To clear this warning message make sure that Fi T id load A4 or Letter size paper 2221 zz click the OK button or cancel the print job To cancel the print job see Canceling Printing on page 109 Password Changed The password has been changed successfully Paused The printer is not ready to print Press the 1 1 Pause Release button or wait for one minute to make the printer ready Photoconductor Needed Soon This message indicates that the pnerocenaucioy unit i is near the end of its service life You can continue to print until the E acer tor message appears To lear this warning message and continue printing selectia from the control panel sR ii 1 For instruction about accessing the control panel menus see How to access the control panel menus on page 60 Photo
51. quality of printouts through settings in the printer driver In the Automatic setting you can select a print mode according to your printing purpose The printer driver makes optimal settings depending on the print mode you have selected In the Advanced setting you have more setting options Note The printer driver s online help provides details on printer driver settings Using the Automatic setting For Windows users l Click the Basic Settings tab Printing Tasks 42 AL M300 AL M400 Series User s Guide 2 Click Automatic then choose desired printing quality Favorites Basic Settings Advanced Layout Optional Settings Paper Size 17 8 5x itin SA mI Orientation 9 Portrait Landscape 35 Paser Soue Manual Feed Each Page Paver Tipe gm mised _DuvlexSeungs Binding Left Top Right Copies 1 i collate in Printer aaa E Print Job Arranger ok cancel Apy Hep 3 Click OK Using the Advanced setting For Windows users 1 Click the Basic Settings tab Printing Tasks 43 AL M300 AL M400 Series User s Guide 2 Select Advanced Then select the most appropriate setting from the list according to the type of document or image you want to print Favorites Basic Settings
52. returns to Gf LCD Contrast Adjusts the contrast of the LCD panel Use the A Up and V Down buttons to set the contrast between lowest contrast and 15 highest contrast LCD Backlight For AL M400 Series only If amp utois selected the LCD backlight lights Also it turns off during Sleep or Deep Sleep mode Ifa is dece the LCD backlight is always off RAM Disk Specifies the RAM disk size available for the Reserve Job function See the table below for details Optional RAM capacity Total RAM capacity RAM Disk capacity Normal Maximum OMB 128 MB 16 MB 16 MB Using the Control Panel 72 AL M300 AL M400 Series User s Guide Optional RAM capacity Total RAM capacity RAM Disk capacity Normal Maximum 128 MB 256 MB 64 MB 128 MB 256 MB 384 MB 128 MB 256 MB 512 MB 640 MB 256 MB 512 MB 1024 MB 1152 MB 512 MB 1024 MB Convert to Simplex In the de printing mode specifies whether to print the last page of a job in one side printing mode Setting Uc i Fase can prevent the last page from being printed on an unexpected page when you are printing on preprinted paper or hole punched paper proni mode 33 amp 1 page jobs are printed in one side printing mode GFF The last page of all jobs including 1 page jobs or jobs with an odd number of pages is printed in duplex printing mode Confirm Media Type Displays a message when the paper type in the tray s
53. spacing of the font in fixed pitch measured in cpi characters per inch You can also choose proportional spacing Condensed Turns condensed printing on or off T Margin Sets the distance from the top of the page to the baseline of the first printable line The distance is measured in inches The smaller the value the closer the printable line is to the top Text Deis ihe page e in Ties For this option a line is assumed to be 1 pica 1 6 inch If you change the s Size ori larsin settings the page length setting automatically returns to the default for euch paper si size CGTable Usethe character generator CG table option to select the graphics character table or the italics table The graphics table contains graphic characters for printing lines corners shaded areas international characters Greek characters and mathematical symbols If you select 1 tlic the upper half of the character table is defined as italic characters Country Usethisoption to select oneofthe thirteen international symbol sets See the Font Guidefor samples of the characters in each country s symbol set Auto CR Using the Control Panel 83 AL M300 AL M400 Series User s Guide Specifies whether the printer performs a carriage return line feed CR LF operation whenever the printing position goes beyond the right margin If you select if 7 the printer does not print any characters beyond the right margin and does not perform any li
54. the store where you purchased this printer or an Epson qualified service representative Getting to Know Your Printer 25 AL M300 AL M400 Series User s Guide Consumable Products The life of the following consumable products is monitored by the printer The printer lets you know when replacements are needed Product name Product code AL M300 Series AL M400 Series Standard Capacity Toner Cartridge Black 0690 0698 High Capacity Toner Cartridge Black 0689 0697 Return High Capacity Toner Cartridge Black 0691 0699 Photoconductor Unit Black 1228 1230 Thelife ofthe following consumable products is monitored by the printer The printer lets you know when replacements are needed Return toner cartridge is not sold in some areas Contact your local Epson dealer representative about the availability of the Return toner cartridge scheme Maintenance Parts Product name Product code AL M300 Series AL M400 Series Fuser Unit 3049 3050 Maintenance Unit 3057 3058 Note d Fuser unit part numbers vary by location Q Maintenance unit part numbers vary by location Where to Find Information Setup Guide Getting to Know Your Printer 26 AL M300 AL M400 Series User s Guide Provides you with information on assembling the printer and installing the printer software User s Guide this manual Provides you with detailed in
55. unplug the interface cables and do not print files Support StatusSheet uiand F Prints a sheet showing information about settings of Surrart Format CompactFlash For AL M400 Series only Formats the CompactFlash memory in the printer if a CompactFlash memory is installed Using the Control Panel 88 AL M300 AL M400 Series User s Guide Format PS3 CompactFlash For AL M400 Series only Formats the CompactFlash area where PostScript information is stored ifa CompactFlash memory is installed Delete All CompactFlash Data For AL M400 Series only Deletes all data in the CompactFlash memory if a CompactFlash memory is installed Extend Print Area Makes the maximum print area larger according to the printed data Printer MIBv1 Mode Uses MIBv1 as a policy rule definition reporting the printer information to SNMP manager Printer Adjust Menu Enter the 51 E by pressing the V Down button while turning the printer on to make the Printer Adjust Menu appear Note L This menu is a special function You don t have to change it for ordinary use Q The settings in this menu may affect the remaining service lives of consumable products or maintenance parts Item Settings default in bold Plain 0 1 Preprinted 0 1 Letterhead 0 1 Recycled 0 1 Color 0 1 Special 0 1 2 Using the Control Panel 89 AL M300 AL M400 Series User s Guide Feed Offset Scan Off
56. user s print jobs are displayed as About the Printer Software 174 AL M300 AL M400 Series User s Guide Status Waiting Indicates the print job is waiting to be printed Spooling Indicates the print job is being spooled on your computer Deleting Indicates the print job is being deleted Printing Indicates the print job is printed currently Completed Indicates the print job have finished Canceled Indicates the print job have been canceled Held Indicates the print job is on hold User Displays the user name Computer Displays the name of the computer that sent the print job e Job Type Displays the job type About the Reserve Job function see Using the Reserve Job Function on page 57 f Cancel Job Cancels the selected print job button g Print button Prints the held status job h Refresh button Refreshes the information on this menu i Display Settings Displays the Display Settings dialog box to select items and the order they are displayed on button the Job Information screen and to select the type of jobs to be displayed Note for Windows XP users Shared Windows XP LPR connections and shared Windows XP Standard TCP IP connections with Windows clients do not support the Job Management function The Job Information tab is available when the following connections are used Server and Client Environments When usin
57. 06 2221666 06 2112555 No 141 Gongyuan N Rd North Dist Tainan City 704 Taiwan Where To Get Help 214 AL M300 AL M400 Series User s Guide Telephone number Fax number Address 07 5520918 07 5540926 1F No 337 Minghua Rd Gushan Dist Kaohsiung City 804 Taiwan 07 3222445 07 3218085 No 51 Shandong St Sanmin Dist Kaohsiung City 807 Taiwan 08 7344771 08 7344802 1F No 113 Shengli Rd Pingtung City Pingtung County 900 Taiwan Help for Users in Singapore Sources of information support and services available from Epson Singapore are World Wide Web http www epson com sg Information on product specifications drivers for download Frequently Asked Questions FAQ Sales Enquiries and Technical Support via e mail are available Epson HelpDesk Phone 65 6586 3111 Our HelpDesk team can help you with the following over the phone 2 Sales enquiries and product information L Product usage questions or problems L Enquiries on repair service and warranty Help for Users in Thailand Contacts for information support and services are World Wide Web http www epson co th Information on product specifications drivers for download Frequently Asked Questions FAQ and e mail are available Epson Hotline Phone 66 2685 9899 Our Hotline team can help you with the following over the phone Where To Get Help 215 AL M300 AL M400 Series
58. 2008 or Printers and Faxes for Windows XP or Server 2003 folder then right click the icon of your printer 2 Click Printing Preferences Printing preferences for Windows 8 7 or Server 2012 on the shortcut menu that appears then right click anywhere in the driver If About is displayed in the shortcut menu that appears click it Ifa message box with the words Unidrv Printer Driver appears you must reinstall the printer software as described in the Setup Guide If About is not displayed the printer software has been installed correctly Note For Windows Vista Vista x64 XP XP x64 Server 2003 or Server 2003 x64 if the software installation dialog box appears during the installation process click Continue Anyway If you click STOP Installation you will have to install the printer software again Status and Error Messages You can see the printer s status and error messages on the LCD panel For more information see Status and Error Messages on page 94 Canceling Printing To cancel a print job on the printer s control panel see Canceling Printing on page 109 Troubleshooting 165 AL M300 AL M400 Series User s Guide To cancel a print job before it is sent from your computer see Cancelling a Print Job on page 41 Printing in the PostScript 3 Mode Problems The problems listed in this section are those that you may encounter when printing with the PostScript driver All p
59. 4 Note Q When sharing the printer be sure to set EPSON Status Monitor so that the shared printer can be monitored on the print server See Notice Settings on page 176 L The print server and clients should be set on the same network system and they should be under the same network management beforehand Setting up the print server Follow the steps below to set up a computer as a print server and install the additional drivers on the server The additional drivers are required to print from client computers that have different operating systems from the server computer Note You must access Windows as the Administrators of the local machine 1 For Windows 8 8 x64 or Server 2012 x64 right click the bottom left corner of the screen in the desktop style and select Control Panel Then click View devices and printers For Windows 7 or 7 x64 click Start and select Devices and Printers For a Windows Vista Vista x64 Server 2008 or Server 2008 x64 print server click Start click Control Panel then double click Printers For a Windows XP XP x64 Server 2003 or Server 2003 x64 print server click Start point to Printers and Faxes 2 Right click your printer s icon click Printer properties then click Sharing in the menu that appears About the Printer Software 179 AL M300 AL M400 Series User s Guide For Windows Vista Vista x64 Server 2008 or Server 2008 x64 click Change sharing options then clic
60. 4 A5 A6 B5 LT HLT LGL GLT GLG EXE F4 MON DL C6 Error Sheet When you select Bri the printer prints out an error sheet when an error occurs in the PS3 mode or when the PDF file you tried to print is not a supported version Image Protect When t is selected the print quality is not reduced even with insufficient memory In that case 3ii is displayed and the printing is stopped s selected the print quality is reduced with insufficient memory In that case 1 ii is displayed and the printing is continued Binary Specifies the data format Select Sr for the Binary data and select f for the ASCII data Note Binary can only be used with network connection Using the Control Panel 79 AL M300 AL M400 Series User s Guide To use the Binary data make sure your application supports Binary data and that SEND CTRL D Before Each Job and SEND CTRL D After Each Job are set to No When this setting is set to fir you cannot use TBCP Tagged binary communication protocol in the printer driver settings Text Detection When you select ir the text file is converted to a PostScript file when printing This setting is available only when you select P in the PDF Page Size Specifies the paper size when you send the PDF file directory from a computer or some other device If uto is selected the paper size is determined based on the size of the first page that is printed
61. 64 clients x64 Windows XP and Windows Server 2003 About the Printer Software 181 AL M300 AL M400 Series User s Guide Server OS Client OS Additional Driver Windows 8 8 x64 7 Vista Vista x64 Server 2012 x64 Server 2008 Server 2008 x64 or Server 2008 R2 Windows 8 7 Vista or XP clients x86 Type 3 User Mode Windows 8 x64 7 x64 Vista x64 or XP x64 clients x64 Type 3 User Mode The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2 Windows 2003 Service Pack 1 or later r Additional Drivers x You can install additional drivers so that users on the following systems can download them automatically when they connect Processor E Itanium Type Installed Type 3 User Mode No Cancel mm Note The drivers checked in the Additional Drivers dialog box are pre installed so that you do not need to reinstall them Setting up a client This section describes how to set up a client computer by accessing the shared printer on a network Note L To share the printer on a Windows network you need to set the print server For details see Setting up the print server on page 179 L This section describes how to access the shared printer on a standard network system using the server Microsoft workgroup If you cannot access the shared printer d
62. Advanced Layout Optional Settings 1 Print Qualty Automatic 1 PME 2 Teettimoge atan St LT85x iin fa s Paper Size 17 85x din X E lt A Orientation 9 Portrait Landscape E m SS EX lt I ES E Manual Feed Each Page Black E Duplex Duplex Settings Binding Left Top Right Copies 1 Bi Collate in Printer Get tomaton a Order Online OrerOnine B Fin Job Aranger OK Cms 4e J Hee When you choose a predefined setting other settings such as Print Quality and Graphics are set automatically Changes are shown in the current settings list on the Setting Information dialog box that appears by pressing the Setting Info button on the Optional Settings tab Customizing print settings If you need to change detailed settings make the settings manually For Windows users 1 Click the Basic Settings tab 2 Select Advanced then click More Settings 3 Make appropriate settings For details about each setting see online help 4 Click OK Saving your settings You can save your custom settings Printing Tasks 44 AL M300 AL M400 Series User s Guide Note L You cannot use a predefined setting name for your custom settings L The saved custom settings can only be used with the printer driver you saved them to Even if multiple printer names are set for a printer driver the settings can be available only for the printer name in which you saved the settings 4 You cannot
63. E KOH E RS 5 KO CU E PS ENEA e p ae c dod 66 Setup Men cu douce te eeann 1 8 8 RE Rd poo se AUR ooo uds a tee ge ue AUR ag B d io S Robe mca dd 69 Contents 6 AL M300 AL M400 Series User s Guide Reset Men iud dudo he RAE RRES been ener ot 0s 50459555 aa Pace dra aaa dba add 73 Quick Print JobMenu 0 RR e e rr 74 ConhdentialTobM eni vs chee eoo dedo e EUR C e OR RR Sa Ede rds RERBA oe oe 74 Clock Men LLLI 75 Parallel Menu For AL M300D Only isi vuescctueeenene hme RR ER enced REGERE EEEYRRXA 75 USB MENU use Ra DAR HUS SEN TE TOUCHE AU UNE ot Rhee ee d qpdidne ener qur dq e t 76 DIAN GE LINN I E 77 POL NENG iso re UPRRPATEREEPERERPRIIS ARRA RN RC ORS SE HK e ee RS RR RICE eee qeu d 7 PS3 Meni ecreis teenet eS Chr R RARE VS Fraga Pad ag ka eed pd dq RP d p dea reed 79 Est P2 MOBIL idus aee chee RE RR RR P E ETE VERSER RR UE P CEA Tas asa qa eS Rd 80 D MH Scie aided da t ER e e E EU dddddRdd d ui aee Pd eR E 82 239X Me 3 2e RR SD RAP EO REC aes Ss b bn obige S UE e RE eS 84 Password Confie NIE ean Re eR pede ba PEd Ed ei 3E EU dp lc eC CA CRGA 86 Energy Saver MED Lua de eraai dace taU RR E UOS e RAEE be ap EEE aes 87 SUPPO Menu s EY Ebert s Ee addet od abedd ERE FERE ME E aa a E RA 88 Printer Adjust MEL vesers opt d va cR R ERES SER de Ed ex PERDERE ER RIA E d RE EA EA 89 bookmark Mentes ess ei deeb doe ex kd mireris 9 Sadoc xao eb d dob ken pE i ade e ado REARS 94 Status amd Error Messages esce drag praed edede
64. EPSON EXCEED YOUR VISION AL M300 AL M400 Series User s Guide AL M300 AL M400 Series User s Guide Copyright and Trademarks No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation No patent liability is assumed with respect to the use of the information contained herein Neither is any liability assumed for damages resulting from the use of the information contained herein Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Features Zoran Corporation Integrated Print System IPS for print language emulation A part of the ICC Profile contained within this product was created by Gretag Macbeth Profil
65. I POS 1a d oe papa ed nese hon EP eie Eus Oe ROS EUR ep d oF E RV Rp ees 158 Areas are missing in the printed image 4 00 660s ee ree e eh RE EE YN ees 158 Completely blank pages are output oso oae exa a d SERERE RR OY ceee yew dana eade d les 159 Printouts are extremely curled ua exo e mene en se Rs e Ad CETETEEREKERES REA EU news 159 The printed image is light or falnt iiioeso sexe e ee RR EREERER RE TE RTT VERRE 160 The non printed side of the pase is dirty isa o eim ac mdr ee mV P Ctt ae ebore p 160 Printg alitydecre ed esas eaio ERRORES PRRUCE RE ERIS A SP RREDPEE ERES RR Ag E 161 Memory cog M NE iei ine e e EE Aee i e E e E EEA 161 Insufficient memory for current tasks ives cores ead Ey oe ERG RAM eV ani s RAO D be 161 Insufficient memory to print all COples ieu oue naa ERE Qerkbnirer v C ERES d euge dga 162 Paper Handling Problems eser iE EET CES tke eae eae es Coke eel e sek ee eRe ESS RI EAE EE 162 Paper does not feed properly i ier aa EEEEIEERGA d PR TE es coieceats 162 The printout was on the wrong side of the paper when I did duplex printing 163 Problems Using ODDODS essesi atai iiie o abire Je ee 8 aO ees coer tesa RI pd deba dip E 163 Paper does not feed from the optional paper cassette 0 0 cece eee ee 163 An installed option cannot be used ce ede e e 9 rea RR Ex YEAR 164 The optional product is not available i445 sss ee ek EET Rak es Y Xa XO ERE E SE ea 164 Correcting USB Problems ada t
66. M300 AL M400 Series User s Guide Cause What to do There may be a problem with the photoconductor unit Replace the photoconductor unit See Replacing Consumable Products Maintenance Parts on page 124 Toner smudges Cause What to do Your paper may be moist or damp Do not store your paper in a humid or damp environment You may not be using the correct type of paper for your printer Smooth high quality copier paper is recommended for best results See Available paper types on page 197 for information on choosing paper The paper path inside the printer may be dusty Clean internal printer components by printing three pages with only one character per page There may be a problem with the toner cartridge Replace the toner cartridge See Replacing Consumable Products Maintenance Parts on page 124 The Highland setting may not be set correctly for printing in a location at a high altitude Select the appropriate value inHi ahl er of theFr Meru See Printer Adjust Menu on page 89 for details The photoconductor unit may be near the end of its service life Replace the photoconductor unit See Replacing Consumable Products Maintenance Parts on page 124 Areas are missing in the printed image Cause What to do Your paper may be moist or damp This printer is sensitive to moisture absorbed by the paper The
67. There isa Class III b Laser Diode Assembly that has an invisible laser beam inside the printer head unit The printer head unit is NOT A SERVICE ITEM therefore the printer head unit should not be opened under any circumstances An additional laser warning label is affixed to the inside of the printer Ozone safety Ozone emission Ozone gas is generated by laser printers as a by product of the printing process Ozone is produced only when the printer is printing Ozone exposure limit The Epson laser printer generates less than 1 5 mg h of continuous printing Minimize the risk To minimize the risk of exposure to ozone you should avoid the following conditions L Use of multiple laser printers in a confined area L Operation in conditions of extremely low humidity L Poor room ventilation L Long continuous printing together with any of the above Printer location The printer should be located so that the exhaust gases and heat generated are 2 Not blown directly into the user s face L Vented directly out of the building whenever possible Safety Instructions 20 AL M300 AL M400 Series User s Guide Chapter 1 Getting to Know Your Printer Printer Parts Front view AL M300 Series AL M400 Series a control panel b face down tray c paper support d standard lower paper cassette Getting to Know Your Printer 21 AL M300 AL M400 Series User s Guide Rear view
68. Trademarks 3 AL M300 AL M400 Series User s Guide Operating System Versions In this manual the following abbreviations are used Windows refers to Windows 8 8 x64 7 7 x64 Vista Vista x64 XP XP x64 Server 2012 x64 Server 2008 Server 2008 x64 Server 2008 R2 Server 2003 and Server 2003 x64 T Windows 8 refers to Windows 8 Windows 8 Pro Windows 8 Enterprise 1 Windows 8 x64 refers to Windows 8 x64 Windows 8 Pro x64 Windows 8 Enterprise x64 Q Windows 7 refers to Windows 7 Ultimate Edition Windows 7 Home Premium Edition Windows 7 Home Basic Edition and Windows 7 Professional Edition Q Windows 7 x64 refers to Windows 7 Ultimate x64 Edition Windows 7 Home Premium x64 Edition Windows 7 Home Basic x64 Edition and Windows 7 Professional x64 Edition Q Windows Vista refers to Windows Vista Ultimate Edition Windows Vista Home Premium Edition Windows Vista Home Basic Edition Windows Vista Enterprise Edition and Windows Vista Business Edition Q Windows Vista x64 refers to Windows Vista Ultimate x64 Edition Windows Vista Home Premium x64 Edition Windows Vista Home Basic x64 Edition Windows Vista Enterprise x64 Edition and Windows Vista Business x64 Edition Ll Windows XP refers to Windows XP Home Edition and Windows XP Professional 1 Windows XP x64 refers to Windows XP Professional x64 Edition Q Windows Server 2012 x64 refers to Windows Server 2012 Essentials Edition Server 2012 standard Edition Q4
69. User s Guide 3 Pull out the lower paper cassette 4 Gently wipe the rubber parts of the two pickup rollers inside the printer with a well wrung wet cloth al i H ni yywH 4 pickup roller Cleaning and Transporting the Printer 131 User s Guide AL M300 AL M400 Series 5 Gently wipe the rubber parts of the pickup roller on the lower paper cassette with a well wrung wet cloth pickup roller Insert the lower paper cassette unit 6 132 Cleaning and Transporting the Printer AL M300 AL M400 Series User s Guide 7 Insert the MP tray into the printer 8 Close the MP Tray Transporting the Printer For long distances Before you move the printer prepare the location where you are going to place it See the following sections L Setting up the printer on page 13 L Finding the place for the printer on page 15 Cleaning and Transporting the Printer 133 AL M300 AL M400 Series User s Guide Repacking the printer If you need to transport your printer for long distances carefully repack it using the original box and packing materials 1 Turn off the printer and remove the following items L Power cord L Interface cables 1 Loaded paper LJ Installed options 2 Attach the protective materials onto the printer then repack the printer in its original box M Important When moving the
70. Using the Control Panel 84 AL M300 AL M400 Series User s Guide Item Settings default in bold Auto LF Off On Alt Graphics Off On Bit Image Dark Light ZeroChar 0 or the zero character with a slash CharacterSet 1 2 Font Selects the font Pitch Selects the pitch the horizontal spacing of the font in fixed pitch measured in cpi characters per inch You can also choose proportional spacing Code Page Selects the character tables Character tables contain the characters and symbols used by different languages The printer prints text based on the selected character table T Margin Sets the distance from the top of the page to the baseline of the first printable line The distance is measured in inches The smaller the value the closer the printable line is to the top Text SED the pagelength in ines For this m aline is assumed to be 1 pica 1 6 inch If you change the iin settings the page length setting automatically returns to the default for each paper size Auto CR Specifies whether the printer performs a carriage return line feed CR LF operation whenever the printing position goes beyond the right margin If this setting is off the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage return character This function is handled automatically by most applications Using the Control Panel 85
71. Where To Get Help 217 AL M300 AL M400 Series User s Guide Help for Users in Hong Kong To obtain technical support as well as other after sales services users are welcome to contact Epson Hong Kong Limited Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information L Product information L Answers to Frequently Asked Questions FAQs 1 Latest versions of Epson product drivers Users can access our World Wide Web home page at http www epson com hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers Phone 852 2827 8911 Fax 852 2827 4383 Help for Users in Malaysia Contacts for information support and services are World Wide Web http www epson com my L Information on product specifications drivers for download L Frequently Asked Questions FAQ Sales Enquiries questions through e mail Epson Trading M Sdn Bhd Head Office Where To Get Help 218 AL M300 AL M400 Series User s Guide Phone 603 56288288 Fax 603 56288388 399 Epson Helpdesk 1 Sales enquiries and product information Infoline Phone 603 56288222 1 Enquiries on repair services amp warranty product usage and technical support Techline Phone 603 56288333 Help for Users in India Contacts for information support and services are Wo
72. Windows Server 2008 refers to Windows Server 2008 Standard Edition and Windows Server 2008 Enterprise Edition Q Windows Server 2008 x64 refers to Windows Server 2008 x64 Standard Edition Windows Server 2008 x64 Enterprise Edition Windows Server 2008 R2 Standard Edition and Windows Server 2008 R2 Enterprise Edition 1 Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise Edition 4 Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64 Enterprise Edition Mac OS refers to Mac OS X J Mac OS X refers to Mac OS X 10 5 8 or later Operating System Versions 4 AL M300 AL M400 Series User s Guide Contents Safety Instructions Warning Caution Important and Note esed eek ee ee ceca eles d os KRU RKew ene 13 Important Safety Instructions aa sa ccecec secs loluitiedenasetersecte PRIMIS PPP IE RYE 13 Setting p the printer o Sd ad o qo oer AUR pa Ua P Rt CR UR RU UR Re bp ebd ea ng de DIA 13 Finding the place for the printer cua ee dE EPTide qs yore gesess e baa R RIA aea as 15 Using Whe Priel is Pardo os pci sare eam I LR RUE e bed et bb PI DAD P 17 Handling the consumable products and maintenance parts 0 0 e eee ee eee 18 Salety Information 5464546466 esru neurea EEEE EEVEE EVEA NANA abd pap p Cap A A dd Pees 19 Laseraafeb labels ps uio doe rae dor 10D ees eed 8 e B euo ood e pA p natal 19 Internal laser rad
73. abled by changing any settings after registered the menu in bookmark Cassette Error 001 Cassette2 Error 002 Cassette3 Error 003 For AL M400 Series only Cassette4 Error 004 For AL M400 Series only The wrong cassette unit is installed Turn off the printer remove the cassette unit and then turn on the printer CF CHECK For AL M400 Series only The printer is checking the CompactFlash memory Check Paper Size The paper size setting is different from the size of paper loaded in the printer Check to see ifthe correct size of paper is loaded in the specified paper source To clear this warning message select Ui ea 3 from the control panel s Ee How to access the control panel menus on page 60 for instructions Check Paper Type Using the Control Panel 95 AL M300 AL M400 Series User s Guide The paper loaded in the printer does not match the paper type setting in the printer driver Paper that matches only the paper size setting will be used for printing To clear this warning message select C 8 from the control panel s F 4 See How to access the control panel menus on page 60 for instructions Clear Paper Jam wwww indicates the location of the The location where the paper jam occurred is displayed at error If a paper jam occurs at two or more locations simultaneously the corresponding multiple locations are displayed For details about clearing paper jams see Clearing Jammed Pa
74. an save up to 20 pre settings Printing Tasks 55 AL M300 AL M400 Series User s Guide Printing the copy protected document This function allows you to print a document as a copy protected document When you try to copya copy protected document COPY is printed several times on the document Note I Epson will not guarantee to secure from information leakage and any other damage by using this function nor hidden letters appear in all cases LI Screen tone may be too dark hidden letters may not be printed on the entire print or hidden letters may not appear when photocopied depends on the models settings and combinations of photocopiers fax machine input device such as digital cameras and scanners output device such as printers printer driver settings of this product condition of consumables such as toner and output paper type For Windows users Note With this function the Print Quality setting is changed to Fine and the Toner Save setting is disabled Form Overlay function is also disabled 1 Click the Advanced Layout tab 2 Select Copy from the Anti Copy Pattern drop down list Favorites Basic Settings Advanced Layout Optional Settings E Zoom Options LT 85x 11in Location 8 Upper Left Center Form Overlay 8 Create Overlay Data More Settings A Overlay Print Edit Form Pre Setting il cad C33 Security l
75. an three minutes L Do not touch the transfer roller on the transfer unit to avoid damaging it Troubleshooting 148 User s Guide AL M300 AL M400 Series 8 Unlock the release levers on the rear of the fuser unit If there is any jammed paper remove it gently with both hands Be careful not to tear the jammed paper 9 149 Troubleshooting User s Guide AL M300 AL M400 Series 10 Lock the release levers 11 Insert the optional paper cassette NYT 150 Troubleshooting AL M300 AL M400 Series User s Guide 12 Close cover B Printing a Configuration Status Sheet To confirm the current status of the printer and that the options are installed correctly print a configuration status sheet using the printer s control panel or the printer driver To print a configuration status sheet from the printer s control panel see Printing a Configuration Status Sheet on page 108 To print a configuration status sheet from the printer driver for Windows see Printing a configuration status sheet on page 170 Operational Problems The Ready light does not turn on Cause What to do The power cord may not be properly plugged into the electrical outlet Turn off the printer check the power cord connections between the printer and the electrical outlet then turn the printer back on The electrical outlet may be contro
76. aper Jam C3 E2 E3 B Clear Paper Jam C3 C4 E3 B Clear Paper Jam C2 C3 C4 E2 E3 B For instructions on clearing this type of paper jam see Paper Jam C2 C3 C4 E2 E3 B Cassette2 4 Cover E2 E3 Cover B on page 145 Note The illustrations in this section show the AL M400 Series as an example Troubleshooting 136 AL M300 AL M400 Series User s Guide Precautions for clearing jammed paper Be sure to observe the following points when you clear jammed paper L Do not remove jammed paper by force Torn paper can be difficult to remove and might cause other paper jams Pull the paper gently and steadily to avoid tearing it falling down and injuring yourself L Always try to remove jammed paper with both hands to avoid tearing it L Ifjammed paper is torn and remains in the printer or if paper is jammed in a place not mentioned in this section contact your dealer L Make sure that the paper type that is loaded is the same as the Paper Type setting in the printer driver Caution Q Unless specifically instructed in this guide be careful not to touch the fuser which is marked with a caution label or the surrounding areas If the printer has been in use the fuser and the surrounding areas may be very hot If you must touch one of these areas wait 40 minutes to allow the heat to subside before doing so d Do not insert your hand deep into the fuser unit as some components are sharp
77. at is locally connected to the shared printer the shared printer s name in network path or queue name LI You do not necessarily need to type the name of the shared printer For Windows 8 8 x64 7 or 7 x64 enter the host name of the computer or server that is connected the shared printer in the Printer When the dialog box to enter user name and password appears enter the information about the print server select name of the shared printer then click OK When Add Printer dialog box appears click Next For Windows Vista or Vista x64 click the icon of the computer or server that is connected to the shared printer When the dialog box to enter user name and password appears enter the information about the print server select the name of the shared printer then click Next When Add Printer dialog box appears click Next About the Printer Software 185 AL M300 AL M400 Series User s Guide For Windows XP and XP x64 click the icon of the computer or server that is connected to the shared printer When the dialog box to enter user name and password appears enter the information about the print server click the name of the shared printer then click Next Please select the network printer you waet to use and click Select to connect to it a QO E nawt agi 2 P Organze v z 139 mm ec erm j Note Q Thename of the shared printer may be changed by the computer or server that is connected to the shared p
78. cement Parts Information Job Information en Notice Settings EN Tray Icon Settings i Order Online EPSON Advanced gt Note L You can also access EPSON Status Monitor by clicking the Simple Status button on the Optional Settings tab on the printer driver Q The Order Online dialog box also appears by clicking the Order Online button on the Basic Settings tab in the printer driver About You can obtain information about EPSON Status Monitor such as product versions or interface versions Simple Status You can check printer status errors and warnings Detailed Status You can monitor detailed printer status When a problem occurs the most probable solution is displayed See Detailed Status on page 173 Replacement Parts You can obtain information on paper sources and replacement parts See Replacement Information Parts Information on page 173 Job Information You can check print job information See Job Information on page 174 Notice Settings You can make specific monitoring settings See Notice Settings on page 176 About the Printer Software 172 AL M300 AL M400 Series User s Guide Order Online You can order consumable products and maintenance parts online See Order Online on page 177 Tray Icon Settings You can set the information to display when the Tray icon is double clicked while there are no jobs sent from the computer Y
79. charge any static electricity by touching a grounded piece of metal Otherwise you may damage static sensitive components 1 Turn the printer off and unplug the power cord and interface cable Installing Options 116 AL M300 AL M400 Series User s Guide 2 Remove the left side cover by loosening the screw on the back of the printer and sliding the cover backward 3 Identify the RAM slot RAM slot Installing Options 117 AL M300 AL M400 Series User s Guide 4 Confirm that the notch b on the expansion memory module matches with that of the slot and then firmly insert the bottom edge of the memory module into the slot until it stops Then press both sides of the memory module up Make sure that each notch a of the memory module fits to each protrusion of the slot a notch a b notch b Y Important L Do not force the memory module into the slot L Be sure to insert the memory module facing the correct way L You should not remove any modules from the circuit board Otherwise the printer will not work 5 Reattach the left side cover to the printer as shown below Installing Options 118 AL M300 AL M400 Series User s Guide 6 Tighten the screw on the back of the printer Important Tighten the screw firmly to prevent the printer s left side cover from the falling off when moving the printer 7 Reconnect the interface cable and
80. conditions Poor quality paper may reduce print quality or cause paper jams and other problems Paper that should not be used You cannot use the following paper in this printer It may cause printer damage paper jams and poor print quality L Media meant for other black and white laser printers color laser printers color copiers black and white copiers or ink jet printers _I Previously printed paper by any other black and white laser printers color laser printers color copiers black and white copiers ink jet printers or thermal transfer printers Technical Specifications AL M400 Series 205 AL M300 AL M400 Series User s Guide L L L L Be L C O LE L Carbon paper carbonless paper thermal sensitive paper pressure sensitive paper acid paper or paper that uses high temperature sensitive ink around 195 C Labels that peel easily or labels that do not cover the backing sheet completely Special surface coated paper or special surface colored paper Paper that has binder holes or is perforated Paper that has glue staples paper clips or tape on it Paper that attracts static electricity Moist or damp paper Paper of uneven thickness Overly thick or thin paper Paper that is too smooth or too rough Paper that is different on the front and back Paper that is folded curled wavy or torn Paper of irregular shape or paper that does not have right angle corners Printable area The assured pr
81. conductor Trouble Using the Control Panel 101 AL M300 AL M400 Series User s Guide There is a problem with the photoconductor unit Remove the photoconductor unit and reinsert it If that fails to clear the error replace the photoconductor unit with a new one For details about replacement see the instructions that come with the photoconductor unit Please Wait Printing cannot start because the previous job is being processed Try again after a few seconds Print Overrun The required time to process the print data exceeded the print engine speed because the current page is too complex Press the OK button to resume printing or cancel the print p To cancel the pont job see Canceling Printing on PCS 109 If this message appears again select iri as the F Pre setting in the control panel s Setur Meru or select Avoid Page Error on the DES driver If you continue to receive this message when printing a particular page try simplifying the page by limiting the number of graphics or reducing the number and size of fonts To avoid this error it is recommended that you set the F Pratect setting to Gr and add more memory to the printer See Setup Menu on page 69 iud Sesion Module on page 116 for details PS3 CompactFlash Full For AL M400 Series only The memory allocated for writing peek 3 mdi on the optional CompactHash memoty is full To clear this warning message select 1a 13 from the control panel s Fese Li Fo
82. continues panne after a certain cdi ol time when one of the following errors occurs Fare d When this option is off you must press the OK bition to resume printing b Page Protect Using the Control Panel 71 AL M300 AL M400 Series User s Guide Allocates additional printer memory for printing data as opposed to receiving it You may need to turn this setting onifyou are printing a very complex page IfaF rint in error message appears on the LCD panel during printing turn this setting on and reptiny your data This reduces the amount of memory reserved for processing data so your ae may take longer to Beto m Au but it will allow you to print complex jobs Fase Protect usually works best when fits is selected You will need to increase your printer s memory if memory errors continue to occur Note Changing the fonts to be deleted ic setting reconfigures the printer s memory which causes any downloaded A4 LT Auto Switching When A4 or Letter size paper is selected for printing and there is no paper source set to the selected paper size the printout is output in an alternate paper size Letter for A4 or A4 for Letter Extended Mode If Gr is selected printing continues even after the F ae ridse error message appears on the LCD panel However the printing quality i is int an and the service life of the photoconductor unit may be affected When a new toner cartridge is installed the setting automatically
83. ct conforms to CE marking requirements in accordance with EC Directive 2004 108 EC Memory modules Make sure that DIMM you purchase is compatible with Epson products For details contact the store where you purchased this printer or the Epson sales company Memory size 128 MB 256 MB 512 MB 1024 MB CompactFlash memory Contact the Epson sales company for detail information Technical Specifications AL M400 Series 211 AL M300 AL M400 Series User s Guide Consumable Products Toner cartridge Return toner cartridge Product code Model High Capacity Toner Cartridge 0697 Standard Capacity Toner Cartridge 0698 Return High Capacity Toner Cartridge 2 0699 Storage temperature 0 to 35 C 32 to 95 F Storage humidity 15 to 80 RH 1 This product conforms to CE marking requirements in accordance with EMC Directive 2004 108 EC 2 Return toner cartridge is not sold in some areas Contact your local Epson dealer representative about the availability of the Return toner cartridge scheme Photoconductor Unit Product code Model Photoconductor Unit Black 1230 Storage temperature 0 to 35 C 32 to 95 F Storage humidity 15 to 8096 RH This product conforms to CE marking requirements in accordance with EMC Directive 2004 108 EC Maintenance Parts Maintenance unit Product code Model 3057 3058 Storage temperature 0 to 35
84. cturer SEIKO EPSON CORPORATION Address 3 5 Owa 3 chome Suwa shi Nagano ken 392 8502 Japan Telephone 81 266 52 3131 Importer EPSON EUROPE B V Address Azi building Atlas ArenA Hoogoorddreef 5 1101 BA Amsterdam Zuidoost The Netherlands Telephone 31 20 314 5000 Interfaces Parallel Interface For AL M300D only Use the IEEE 1284 B compliant parallel interface connector ECP mode Nibble mode USB interface Hi Speed USB Compatible with the USB 2 0 Specification Note Lj Your computer must support Hi Speed USB or USB in order to use Hi Speed USB or USB as the interface to connect your computer to the printer LI Since Hi Speed USB is fully compatible with USB USB can be used as an interface Technical Specifications AL M300 Series 202 AL M300 AL M400 Series User s Guide Ethernet interface For AL M300DN only You can use an IEEE 802 3 1000BASE T 100BASE TX 10BASE Te straight through shielded twisted pair interface cable with an RJ45 connector Options Optional paper cassette unit Product code C12C802761 Paper size A4 A5 B5 Letter LT Half Letter HLT Legal LGL Government Letter GLT Government Legal GLG Executive EXE F4 Paper weight 60 to 216 g m 16 to 57 5 Ib Paper feed One optional paper cassette unit can be installed Automatic feed delivery system Cassette capacity up to 250 sheets Paper types Plain paper Semi thick pap
85. d Questions FAQ and E mail Enquiries are available Toll Free No 1800 1069 EPSON 37766 Our Hotline team can help you with the following over the phone 2 Sales enquiries and product information _J Product usage questions or problems Where To Get Help 220 AL M300 AL M400 Series User s Guide LJ Enquiries on repair service and warranty Where To Get Help 221 AL M300 AL M400 Series Index A Anti copy copy protection function how to use Windows esee 56 Available paper for AL M300 Series 197 for AL M400 Series 205 B Bookmark Menu cccccscsessssesesessesesessescscsesscscsesesscsesseeeaes 94 C Canceling printing 109 165 Clock menti cscsrosrianna oo ran 75 CompactFlash memory AL M400 Series how to install eese 120 NOW tO temOVe iiie eet teinte tetro tnr tr tions 123 specificati On S si issiron kiied easca 211 Confidential Job menu seen 74 107 Consumable products ETT T 124 Consumables specification photoconductor unit AL M300 Series haaraan e Ne or ce tcl 204 specification photoconductor unit AL M400 NOI ERR 212 specification toner cartridge AL M300 Series 204 specification toner cartridge AL M400 Series 212 Contacting EpsOn cesses etn rei terio 213 Control panel tenta creed 109 cad e M 24 Control panel menus ADON eoe M MEER 60 booki rk ace eee r
86. d Wide Web http www epson com tw Information on product specifications drivers for download and products enquiry are available Epson HelpDesk Phone 0800212873 Our HelpDesk team can help you with the following over the phone Repair service center LI Sales enquiries and product information L Product usage questions or problems L Enquiries on repair service and warranty Telephone number Fax number Address 02 23416969 02 23417070 No 20 Beiping E Rd Zhongzheng Dist Taipei City 100 Taiwan 02 27491234 02 27495955 1F No 16 Sec 5 Nanjing E Rd Songshan Dist Taipei City 105 Taiwan 02 32340688 02 32340699 No 1 Ln 359 Sec 2 Zhongshan Rd Zhonghe City Taipei County 235 Taiwan 039 605007 039 600969 No 342 1 Guangrong Rd Luodong Township Yilan County 265 Taiwan 038 312966 038 312977 No 87 Guolian 2nd Rd Hualien City Hualien County 970 Taiwan 03 4393119 03 4396589 5F No 2 Nandong Rd Pingzhen City Taoyuan County 32455 Taiwan R O C 03 5325077 03 5320092 1F No 9 Ln 379 Sec 1 Jingguo Rd North Dist Hsinchu City 300 Taiwan 04 23011502 04 23011503 3F No 30 Dahe Rd West Dist Taichung City 40341 Taiwan R O C 04 23805000 04 23806000 No 530 Sec 4 Henan Rd Nantun Dist Taichung City 408 Taiwan 05 2784222 05 2784555 No 463 Zhongxiao Rd East Dist Chiayi City 600 Taiwan
87. d by the printer driver before you start using the Reserve Job function The CompactFlash memory must be at least 4 GB RAM Disk An additional memory must be installed on your printer in order to use the Reserve Job function To enable the RAM disk you have to set th t setting on the control panel to formal orf For instructions about increasing your printer s memory see Installing a memory module on page 116 After the memory module is installed you must update the option information See Making Optional Settings on page 170 For AL M4OO Series users When both CompactFlash memory and a RAM disk are installed CompactFlash memory is given priority and makes the RAM disk unavailable Available only for AL M400 Series The table below gives an overview of the Reserve Job options Reserve Job Option Description Re Print Job Lets you print the job now and store it on the printer s memory You can print the same job several times Verify Job Lets you print one copy now to verify the content You can print multiple copies later Stored Job Lets you store the print job on the printer s memory without printing it now Note This option is not available when you have installed the optional RAM disk Confidential Job Lets you apply a password to the print job You can print the job entering the password on the printer s control panel Available only for AL M400 Serie
88. d for laser printers or plain paper copiers L Labels that completely cover the backing sheet with no gaps between the individual labels Printing Tasks 36 AL M300 AL M400 Series User s Guide Available paper source L MP tray L Lower paper cassette Printer driver settings MP tray Printer driver settings Paper Size A4 A5 A6 B5 LT HLT LGL GLT GLG EXE F4 Paper Source MP Tray Paper Type Labels Lower paper cassette Printer driver settings Paper Size A4 LT Paper Source Cassette 1 Cassette 2 1 Cassette 3 2 Cassette 4 2 Paper Type Labels 1 Available only when the optional paper cassette unit is installed 2 Available only for AL M400 Series Note L Depending on the quality of labels the printing environment or the printing procedure labels might be wrinkled Make a trial print run before you print on a lot of labels _1 Duplex printing is not available for labels I Press a sheet of paper on top of each sheet of labels If the paper sticks do not use those labels in your printer Envelopes Available envelopes LJ Envelopes that have no glue or no tape Printing Tasks 37 AL M300 AL M400 Series User s Guide Y Important Do not use window envelopes The plastic on most window envelopes will melt Available paper source Ll MP tray MON DL C6 Printer driver settings MP tray Pri
89. d useful tips on the operation of your printer Important Safety Instructions Note The illustrations in this section show the AL M400 Series as an example Setting up the printer 1 Be sure to lift the printer by the correct positions as shown below 124 When moving the printer always keep it horizontal Safety Instructions 13 AL M300 AL M400 Series User s Guide E L D L If you are unable to insert the AC plug into the electrical outlet contact an electrician Besurethe AC power cord meets the relevant local safety standards Use only the power cord that comes with this product Use ofthe another cord may result in fire or electric shock This product s power cord isfor use with this product only Use with other equipment may resultin fire or electric shock If damage occurs to the plug replace the cord set or consult a qualified electrician If there are fuses in the plug make sure you replace them with fuses of the correct size and rating Use a grounded outlet that matches the printer s power plug Do not use an adapter plug Avoid using an electrical outlet that is controlled by wall switches or automatic timers Accidental disruption of power can erase valuable information in your computer s and printer s memory Make sure that there is no dust on the socket Be sure to insert the plug completely into the electrical outlet Do not handle the plug with wet hands Unplug this printer f
90. ded vieil a qao p meaemewan 94 Printing and Deleting Reserve Job Data sas e edaceoecba o Ra RO e e Fac b e cei 106 Using the Quick Print JoBMDU ou s eara Wo eR rdc ede pueda iced ens a ao Sut edet adobe d 106 Using the ConfidentialJobMenu i suae r4 e tbe ed Rua Re uie uERRes E exe a 107 Printing a Configuration Status Sheet 0 e ue ue AREE REOR CA EE X EXER P RETRO Kee EE RAT 108 Canceling PH o eda eo POSER A bo eta s et NUES DE RC LING A Hos qaa Kins 109 Using the Pause Release button ss erRvie rc ER EX ae eviews YO ERU Y e RR 109 Interrupting Printing sss oed rosent ttti sso SACO HORE O GOES RI RR Ea bl a o x Ka eaa 109 Chapter 4 Installing Options Optional Paper Cassette LTBIE 21 5 eade x erba e RR PR CY oe beds Sb RE ANE ACRI I Sa qp eens ie et 111 Handling prec quis seek t eye RR REXEER S T a ERREUR SERRE RO Ee pb od 111 Installing the optional paper cassette Uilit 0 6 06055 she ce eee heh ree 112 Removing the optional paper cassette unit ian os vece bp Re a Rer REA Qd S eh he qo sees 116 Memory Mod l PPM r m 116 Installing a memory module aaa moe poe x E OA RR ERROR ERE REESE Y deed pad 116 Removing a memory module j 0 0s weekoy xXx RERO seen eater ye KE rrer waa rreren 119 CompactFlash Memory For AL M400 Series only 0 cee cece eee 120 Installing a CompactFlash memory sci exce aee lea ere PERIOD CEN EGER URS 120 Removing a CompactFlash memory is isexe cnc kid dE ETEREECEERERRRG
91. der Footer check box then click Header Footer Settings uem Basic Settings Advance d Layout Optional Settings E Print Layout 7 Zoom Options 2 Pages 4 Pages Output Paper LT 85x 11in More Settings Zoom To 100 LT 8 5x 11 in Location Upper Left Center Form Overlay Create Overlay Data More Settings A Overlay Print Edit Form Pre Setting Custom Settings cad rd Security Watermark E Rotate by 180 Add New Watermark Edit Delete Header Footer Settings 2 Add New AntiCopy Paten _ Edit Delete OK Cancel Aon Hep 3 Select the items from the drop down list Note I If you select Collate Number the number of copies is printed Q When using the reserve job function you cannot select Collate Number 4 Click OK Printing with an overlay This function allows you to print a standard form or letterhead onto the original document Note Qj This function is for Windows only L The overlay function is available only when High Quality Printer is selected for the Printing Mode in the Extended Settings dialog box from the Optional Settings tab Creating an overlay 1 Click the Advanced Layout tab Printing Tasks 53 AL M300 AL M400 Series User s Guide 2 Select the Form Overlay check box Favorites Basic Settings 7 Print Layout More Setti
92. driver There may be a problem with the photoconductor unit Replace the photoconductor unit See Replacing Consumable Products Maintenance Parts on page 124 Half tone images print unevenly Cause What to do Your paper may be moist or damp Do not store paper in a humid or damp environment Be sure to use paper that is newly unwrapped The gradation setting is too small when printing graphics For Windows users on the Basic Settings tab in the printer driver click the Advanced tab and select the More Settings button Then select the Halftoning The paper type setting may not be appropriate for the loaded paper Set the appropriate paper type in the printer driver Adjust the TF settings in the Fr i See Printer Adjust Menu on page 89 for details The toner cartridge may be near the end of its service life If the message on the LCD panel or in EPSON Status Monitor indicates that the toner cartridge is near the end of its service life replace the toner cartridge See Replacing Consumable Products Maintenance Parts on page 124 For Windows users you can also check the remaining service life of the toner cartridge by looking at the Basic Settings tab in the printer driver There may be a problem with the toner cartridge Replace the toner cartridge See Replacing Consumable Products Maintenance Parts on page 124 Troubleshooting 157 AL
93. e RHEINE E ee Dci ME ERE e Dari a ER niic E e RU d a 164 USB CORDOCHODR us xb art wies RER ES EERG GS ERR er ERESE GERM EU EE EIER Rd dd edid px 164 Windows operating system a seoves o tenes geared ERN P eda o OPE ES Ede RE tae 164 Printer software installation suos co bb PEE RERO Rex Edad E sas 165 Status and Error Messages si s doces nives Ea e quod a e dq dev ey tlhe OR B e a deae 165 Canceling VINE S Cv vp dam S A Rd signet edad qiii esa gus Od AER qe EG 165 Printing in the Postscript 3 Mode Problets s aues pee ett eee eee ERI ee Veo dae 166 The printer does not print correctly in the PostScript mode 0 0 0c eee ee 166 The printer does not print i000 sesta s ege Poked E ERA d er AW Re ed ERE A ee EN Pid 166 The printer or its driver does not appear in utilities in the printer configuration Mac OS only EIECTUS 167 The font on the printout is different from that on the screen 000 eee eee 167 The printer fonts cannot be installed 0 eee eee eee 167 The edges of texts and or images are not smooth 0 cece eee ee eere 167 The printer does not print normally via the USB interface cece eee eee eee 168 The printer does not print normally via the network interface 000000 168 An undefined error occurs Mac OS only 0 eee cece eee 168 Chapter 8 About the Printer Software Using the Printer Software for Windows i244 d Ka eae IRR CO SE he OR CO RC EROS 169 Cont
94. e printer and the computer You may not be using the correct interface cable If you are using the parallel interface make sure that the cable is a double shielded twisted pair interface cable no more than six feet in length If you are using the USB interface use a cable that is compatible with Hi Speed USB Your application software is not properly set up for your printer Make sure that the printer is selected in your application software Your computer system s memory is too small to handle the volume of data in your document Try reducing the image resolution of your document in the application software or install more memory in your computer if you can Troubleshooting 152 AL M300 AL M400 Series User s Guide The remaining service life of the consumables is not updated Windows only Cause What to do The interval between updating information for the Press the Get Information Now button on the Consumable Info consumables is too long Settings dialog box You can also change the interval for updating information about the consumables on the Consumable Info Settings dialog box Cannot install software or drivers Cause What to do You are not accessing the operating system with the Access the operating system with the administrator privilege administrator privilege Cannot access the shared printer Cause What to do Inappropriate tex
95. e the documentation supplied with the maintenance unit Quick Print JobMenu This menu allows you to print or delete print jobs that were stored in the printer s memory using the Quick Print Job feature Re Print Job Verify Job Stored Job of the printer driver s Reserve Job function For instructions on using this menu see Using the Quick Print JobMenu on page 106 ConfidentiaJobMenu This menu allows you to print or delete print jobs stored in the printer s memory using the Confidential Job feature of the printer driver s Reserve Job function You need to enter the correct password to access this data For instructions on using this menu see Using the ConfidentialJobMenu on page 107 Using the Control Panel 74 AL M300 AL M400 Series User s Guide Clock Menu Item Settings default in bold Local Time Diff 13 59 0 00 13 59 Time Setting 2000 01 01 00 00 to 2099 12 31 23 59 Date Format DD MM YY MM DD YY YY MM DD Local Time Diff Specifies the current date and time by entering the time difference from Greenwich Mean time Time Setting Specifies the current date and time by entering them directly Date Format Specifies the format to display the date Parallel Menu For AL M300D only These settings control communication between the printer and the computer when using the parallel interface Item Settings default in bold Parallel l F On Off Speed Fas
96. eMaker Gretag Macbeth is the registered trademark of Gretag Macbeth Holding AG Logo ProfileMaker is a trademark of LOGO GmbH IBM and PS 2 are registered trademarks of International Business Machines Corporation Microsoft Windows and Windows Vista are registered trademarks of Microsoft Corporation Apple Mac Mac OS and Bonjour are registered trademarks of Apple Inc Apple Chancery Chicago Geneva Hoefler Text Monaco New York and True Type are trademarks or registered trademarks of Apple Inc EPSON and EPSON ESC P are registered trademarks and Epson AcuLaser and Epson ESC P 2 are trademarks of Seiko Epson Corporation Bitstream is a registered trademark of Bitstream Inc registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions Monotype is a trademark of Monotype Imaging Inc registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions Albertus Arial Coronet GillSans Times New Roman and Joanna are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions ITC Avant Garde Gothic ITC Bookman ITC Lubalin ITC Mona Lisa Recut ITC Symbol ITC Zapf Chancery and ITC ZapfDingbats are trademarks of International Typeface Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions
97. eedie ERE E ERREEEE des 151 Operational Problems recursus ys eR EErEE da ESE EEEE RA UA ME 151 The Ready light does not turn Ons esa xd ERR oer ae d Reece ewe SESS t a 151 The printer does not print Ready light off 255r rer RR RARE ERREUR 152 The Ready light is on but nothing prints sssseeee eee eens 152 The remaining service life of the consumables is not updated Windows only 153 Cannot install software or drivers Leda zoe s eee sconces eek hia E AREE REPE E ane 153 Cannot access the shared printer vier yew sew ERREUR EO RR RES RCAOAERRE UR 153 Printout Problems issor enrii erna Y VERO E Ead Skee e a eevee Ra acd c aka eqs aca RARE ed 154 The Tent canner be printed eese ore ROREM Ra deur ss eke eee ete Idas 154 Printo tis garbled Pm 154 The printout position is not correct 4 25 4 5 4 45 544 45544545054055 Ced do rbd bd erer 155 Graphics do not print correctly essor 99 Ade ede oon dc doleo aao owes 155 PrintQushity Probles es dX ea ER econ panes AT REO HR NO RU QC RARE Rut P d 155 The background is dark or dirty i ecu ou ee E UERERRUA eta pases es SEET EE RR E ne bes 155 Dots ppsatindbe DEIIGUE 454 V pvo ved Yero PRA XEERETAPBPU ROG P Raise PEERS See eRe 156 Print quality or tone is UTIEVOllo sse ko err paa n de Reese RRR E RED ERE SORE s 156 Contents 8 AL M300 AL M400 Series User s Guide Half tone images print inevenly is ccvrcisins Cceeneddeedd sho beeeute Iph oneness 157 Toner SER
98. efore cleaning Use a well wrung cloth for cleaning and do not use liquid or aerosol cleaners Handling the consumable products and maintenance parts m D LD D L Do not burn used consumable products or maintenance parts because they might explode and injure someone Dispose of them according to local regulations Be sure to keep consumable products and maintenance parts out of the reach of children When handling a toner cartridge always place it on a clean smooth surface Do not attempt to modify or take it apart consumable products or maintenance parts Do not touch the toner Always keep toner away from your eyes If toner gets on your skin or clothes wash it off with soap and water immediately If toner is spilled use a broom and dustpan or a damp cloth with soap and water to clean it up Because the fine particles can causea fire or explosion ifthey come into contact with a spark do not use a vacuum cleaner Wait at least one hour before using a toner cartridge after moving it from a cool to a warm environment to prevent damage from condensation Safety Instructions 18 AL M300 AL M400 Series User s Guide 1 To get the best print quality do not store the toner cartridge or photoconductor unit in an area subject to direct sunlight dust salty air or corrosive gases such as ammonia Avoid locations subject to extreme or rapid changes in temperature or humidity LJ When removing the photoconductor unit do
99. elected for printing is different from that selected on Paper Type in the printer driver Job Info Displays job information on the control panel also skipping and canceling printing jobs can be oe with Pus SUBE ue Dd of items displayed on the dn E can be selected from Dizglau Pattern iandDiszr FA Do not selectD lau F i when the following jure are aed as L tue Meru Norsk CATAL Pycckun T rk e PX JESHI SIO Reset Menu Clear Warning Clears warning messages that show errors except for these that occur from consumable products or mandatory replacement parts Using the Control Panel 73 AL M300 AL M400 Series User s Guide Clear All Warnings Clears all warning messages that appear on the LCD panel Reset All Stops printing and clears the printer memory The print jobs received from all interfaces are erased Note PerformingRese else s job 11 clears print jobs received from all interfaces Be careful not to interrupt someone SelecType Init Restores the control panel menu settings to their default values Reset Fuser Counter For AL M300 Series only Reset the fuser unit life counter when you replace the fuser unit For instructions on replacing the fuser unit see the documentation supplied with the fuser unit Reset Maintenance Counter For AL M400 Series only Reset the maintenance unit life counter when you replace the maintenance unit For instructions on replacing the maintenance unit se
100. ents 9 AL M300 AL M400 Series User s Guide Using the printer diversus id sorser teneur TEn ano dbi dee d d eria dd ER da 169 Using EPSON Status Monitor osse dX peo RRERRTPRORER Yd cee a Gea RRR ed PACK EGRE ep eed 171 Uninstalling the printer software 006060 sedg eive ERES ARATRI SEE Y re a 178 Sharing the printer on a network cea Ge ac pdplede qued 9 de 89a ERE RO EOD epis 178 Using the Postscript Printer DEINGE seisce quick Pa AS UAE UE Qaid d aac duri AGMEN ea es 188 System FequiTetiellls eco ne risame Wert RE REIR XTQQd XLekrY RR WE SE SEHR eris 188 Using the PostScript printer driver with Windows lleeeeeeeeeeeeeeeeA 189 Using the PostScript printer driver with Mac OS 0 00s00e ever re ae rere 192 Using the PCL printer rivets o asa pd hoe wd p ovas dede att ado Oke eee pene dede Me d 194 Using Epson Universal P6 Printer Driver asus exce ertrRER ERR Y REY KR RR TR RE UTE ds 194 Appendix A Technical Specifications AL M300 Series Paper ssa wee xe aa Rd a XR RR Rad exam d Ka ab PEE ER RI Aue d REG cR REA e pd RR Re ed 197 Available paper ly Pes seated a aae so eire ER E E oes PIENE S RR RR d 197 Paper that should not De used s seosa oe Y e Xn dx era E ROP SERERE RERO EISE EE RR ROSES 197 Printable Ed os reete EST es PRI IE addu 35 SEE Oa dcs pire died b CEPI Ed 198 PINGE e eet eee TELE 199 General essee aira d pU RES TUE A EG e qr ebur ROO Ideo ed ode ne ae n 199 Environmental 22 oa ur 243368408 oe C
101. er Using Epson Universal P6 Printer Driver Epson Universal P6 Printer Driver is the universal PCL6 compatible print driver that has the following features L It supports the basic print functions needed for business situations L It supports multiple Epson business printers besides this printer 1 It supports most languages among the print drivers for this printer Computer system requirements If your CD DVD drive is D open Epson Universal P6 Supplement txt in the D Driver PCLUniversal and refer to Supported OS About the Printer Software 194 AL M300 AL M400 Series User s Guide Your computer must be running one of the supported Microsoft Windows versions listed there and must meet the system requirements of its operating system Supported Printers If your CD DVD drive is D open Epson_Universal_P6_Supplement txt in the D Driver PCLUniversal and refer to Supported Printers Supported Languages If your CD DVD drive is D open Epson_Universal_P6_Supplement txt in the D Driver PCLUniversal and refer to Supported Languages Installing the Printer Driver 1 Insert the printer Software Disc into your CD DVD drive 2 Ifyour CD DVD drive is D double click setup exe in the D Driver PCLUniversal lt model name gt Win32 for 32 bit Windows OS or D Driver PCLUniversal lt model name gt Win6A for 64 bit Windows OS Note Change the drive letter as needed for your system Follow the on screen instruc
102. er Preprinted paper Letterhead Recycled paper Color paper Thick paper Extra thick paper Labels Special Dimensions and weight Height 90 mm 3 5 in Width 393 mm 15 5 in Depth 399 mm 15 7 in Weight 3 kg 6 6 Ib including cassette Note This product conforms to CE marking requirements in accordance with EC Directive 2004 108 EC Memory modules Make sure that DIMM you purchase is compatible with Epson products For details contact the store where you purchased this printer or the Epson sales company Memory size 128 MB 256 MB 512 MB 1024 MB Technical Specifications AL M300 Series 203 AL M300 AL M400 Series User s Guide Consumable Products Toner cartridge Return toner cartridge Product code Model High Capacity Toner Cartridge 6089 Standard Capacity Toner Cartridge 6090 Return High Capacity Toner Cartridge 2 6091 Storage temperature 0 to 35 C 32 to 95 F Storage humidity 15 to 80 RH 1 This product conforms to CE marking requirements in accordance with EMC Directive 2004 108 EC 2 Return toner cartridge is not sold in some areas Contact your local Epson dealer representative about the availability of the Return toner cartridge scheme Photoconductor Unit Product code Model Photoconductor Unit Black 1228 Storage temperature 0 to 35 C 32 to 95 F Storage humidity 15 to 8096 RH
103. escribed in Memory modules on page 203 or reduce the resolution of the image to be printed No trays available Cancel the Job All of the fi are set tto IFF so ie pines cannot feed paper press andCasz al 1 settingsi infra the ll Pause Release button to cancel the print ad ds continue SPHBHRES specify the paper source on the printer driver or set the above settings in 1 Menu to On Option Unit Error yyy The printer cannot recognize the installed optional product Remove the optional product and reinstall it Paper Out tttt sssss There is no paper in the specified paper source ttt Load paper of the size 332 into the paper source Paper Set tttt pppp The paper loaded in the specified paper source ttt does not match the required paper type FF FF Replace the loaded paper with the correct paper type and press the OK button to resume printing or cancel the print job To cancel the print job see Canceling Printing on page 109 If you press the OK button without replacing the paper the printer will print on the loaded paper even though it does not match the required paper type Paper Set tttt sssss Using the Control Panel 100 AL M300 AL M400 Series User s Guide The paper loaded in the specified paper source t ttt does not match the required paper size 232 Replace the loaded paper with the correct size paper and press the OK button to resume iie or cancel the
104. eseseees 203 ethernet AL M400 Series ssssssesese 210 Parallel AL M300D eee 202 USB AL M300 Series sse 202 USB AL MAO0 Series sse 210 Interrupting printing 109 M Maintenance jovis 126 Printer pickup roller aae rtntennnte 127 Maintenance Parts specification fuser unit AL M300 Series 204 specification maintenance unit AL M400 Series n 212 Maintenance unit AL M400 Series Specifications iet eire ht eei deett eet ege 212 Memory module bow to install ncn nere 116 how to remowve eesseeeeeeeeeee nete tete tn tenete tnn tn tete a 119 specifications AL M300 Series sss 203 specifications AL M400 Series sss 211 MP tray SpecifiCatiOTis dacs iate eee deett beers 28 Supported papeterie eet ierit 28 N Network Mensais n in AAAA 77 0 Optional paper cassette unit bow to install eene esterne 112 how to remowve ieseseseseeeeeee entente tenete tnnt aa 116 specifications for AL M300 Series 203 specifications for AL M400 Series 211 Options specifications CompactFlash AL M400 Series 211 specifications memory module AL M300 Series N NE 203 specifications memory module AL M400 Series 211 specifications optional paper
105. ettet etes ec tere eie 94 CLOCK eR 75 confidential job tectae 74 107 emulator aceite evireteesepadona atii 6 energy SaVeT ssssesseseeeeeene eene nnn nnn nnne nnns 87 ESGP2 A 8 FX cece M iteceeeesnkaees 82 how to dCCe5S ocaecat aeta nier sind 60 lips 84 information censi eei tectect er vd eei ha pe eene dd 62 Te WOEK cecinere vvv ve vvv oue 77 panel settings tierce ete rover rer iunc 60 prc 75 password config 86 ie 77 Printer Adjust Menu sette 89 jovis m 66 Dr H 79 quick print job tte 74 106 teservejob data 555 etate ad ee 106 WDl 73 dn P M 69 gei 88 system informatio Nsei iai 64 WAY ENE E E O A 65 US s AAA A EE EA E 76 D Du plex printirigs ncaee tro re a 48 E Emulation Menu cccccsssssscsseccscssssscssesessseseesesscaeseseeeeaes 66 Energy saver dTe nua aaoeendotinenmpooo dme dues 87 EPSON Status Monitor Accessing EPSON Status Monitor Windows 172 Installing EPSON Status Monitor Windows 171 Job Information Windows sess 174 Notice Settings Windows sse 176 Order Online iine terno tote onsite den 177 Replacement Parts Information Windows 173 Status Windows 173 ESGP mien
106. first page for duplex printing Scan Offset Adjusts the horizontal position in which to start printing The position moves to the right ofthe sheet as the value increases This setting is used when doing single sided printing or printing the first page for duplex printing Using the Control Panel 91 AL M300 AL M400 Series User s Guide Feed Offset2 Adjusts the vertical position in which to star printing The position moves lower on the sheet as the value increases This setting is used when printing the printing on the backside of paper for duplex printing Scan Offset2 Adjusts the horizontal position in which to start printing The position moves to the right of the sheet as the value increases This setting is used when printing on the backside of paper for duplex printing FeedOffsetMP FeedOffsetC1 FeedOffsetC2 FeedOffsetC3 For AL M400 Series only FeedOffsetC4 For AL M400 Series only Adjusts the vertical position in which to start printing The position moves lower on the sheet as the value increases This setting is used when feeding the printed paper from the MP tray C1 C2 C3 or C4 ScanOffsetMP ScanOffsetC1 ScanOffsetC2 ScanOffsetC3 For AL M400 Series only ScanOffsetC4 For AL M400 Series only Adjusts the vertical position in which to start printing The position moves to the right of the sheet as the value increases This setting is used when feeding the printed paper from the MP tray C1 C2 C3 or
107. formation on the printer s functions optional products maintenance troubleshooting and technical specifications Network Guide Provides network administrators with information on both the printer driver and network settings Font Guide Provides you with information on fonts used on the printer Online Help for printer software Click Help for detailed information and instructions on the printer software that controls your printer Online help is automatically installed when you install the printer software Printer Features Power saving performance The printer has an advanced power saving feature that helps you reduce electricity consumption In the power off mode the printer consumes little electricity by disabling almost all operations For a detailed explanation see Energy Saver Menu on page 87 For EU models only The printer consumes power as low as about 1 W during Deep Sleep mode because of the new controller Print job data is received even in this mode Print Job Arranger This function allows printing settings for several documents created by different applications at the same time You can arrange the order in which jobs are printed and change the layout of the data Getting to Know Your Printer 27 AL M300 AL M400 Series User s Guide Chapter 2 Printing Tasks Loading Paper into Your Printer This section describes how to load paper If you use special media such as transparenc
108. g m Paper with letterhead Paper and ink of letterheads must be compatible with laser printers Use recycled paper only under normal temperature and humidity conditions Poor quality paper may reduce print quality or cause paper jams and other problems Paper that should not be used You cannot use the following paper in this printer It may cause printer damage paper jams and poor print quality L Media meant for other black and white laser printers color laser printers color copiers black and white copiers or ink jet printers _I Previously printed paper by any other black and white laser printers color laser printers color copiers black and white copiers ink jet printers or thermal transfer printers Technical Specifications AL M300 Series 197 AL M300 AL M400 Series User s Guide L L L L Be L C O LE L Carbon paper carbonless paper thermal sensitive paper pressure sensitive paper acid paper or paper that uses high temperature sensitive ink around 180 C Labels that peel easily or labels that do not cover the backing sheet completely Special surface coated paper or special surface colored paper Paper that has binder holes or is perforated Paper that has glue staples paper clips or tape on it Paper that attracts static electricity Moist or damp paper Paper of uneven thickness Overly thick or thin paper Paper that is too smooth or too rough Paper that is different o
109. g the shared Windows Server 2012 x64 Server 2008 Server 2008 x64 Server 2003 or Server 2003 x64 LPR connection with Windows 8 8 x64 Vista Vista x64 XP or XP x64 clients When using the shared Windows 8 8 x64 Vista Vista x64 Sever 2012 x64 Server 2008 Server 2008 x64 Server 2003 or Server 2003 x64 Standard TCP IP connection with Windows 8 8 x64 Vista Vista x64 XP or XP x64 When using the shared Windows 8 8 x64 Vista Vista x64 Server 2012 x64 Server 2008 Server 2008 x64 Server 2003 or Server 2003 x64 EpsonNet Print TCP IP connection with Windows 8 8 x64 Vista Vista x64 XP or XP x64 clients About the Printer Software 175 AL M300 AL M400 Series User s Guide Client only Environments L When using the LPR connection in Windows 8 7 Vista Vista x64 XP or XP x64 L When using the Standard TCP IP connection in Windows 8 7 Vista Vista x64 XP or XP x64 L When using the EpsonNet Print TCP IP connection in Windows 8 7 Vista Vista x64 XP or XP x64 Note If the user account used to logon to a client is different from the user account used to connect to the server the job management function is not available Notice Settings a Notice Settings EPSON mw Advanced E37 a v Monitor the printing status More Settings l b Pop up Notice V Notify when errors occur Notify when wamings occur Notify when printing completed
110. gans DPE 80 Ethernet for AL M300DN iato nnn n RRi 203 for AL M400 Series 210 Index 222 User s Guide AL M300 AL M400 Series F Fuser unit Specifications AL M300 Series sss 204 IS usu 82 G Guides Font Guide it teret aei erepto de aee 27 Network Guide cscs rco sepe ence ertet deret 27 Online Help aet ttt nee tidie pete 27 MnpEein c 26 User s Guilde iuiece hee ertet hee ien eas 27 H Headers and f00tet Siinain 52 Help iu 213 Hidden Watermark copy protection function 56 How to register menus as bookmarks 61 I 1239 X menu oi rE 84 Inforniation Tent piti teet itte ich etoa 62 Installing options installing a CompactFlash memory AL M400 Series nei an RH WERE OR RD ER 120 installing a memory module eects 116 installing the optional paper cassette unit 112 removing a CompactFlash memory AL M400 Sees at cos Ace e Arten A Aot 123 removing a memory module sess 119 removing the optional paper cassette unit 116 Installing the postScript printer driver Mac OS 192 Installing the PostScript printer driver for the network interface Windows sse 190 Installing the PostScript printer driver for the USB interface Windows sse 189 Interfaces ethernet AL M300DN cccccccscscssssesesesesseeeses
111. ge select Clear ii 8 from the control panel s Ec i i For instruction about accessing the control Sd menus see How to access the contiol mundi menus on page 60 Reset All All printer s interface has been reset and the buffer has been cleared The printer reboots automatically Reset to Save A control panel menu setting was changed while the printer was printing Press the OK button to clear this message The setting will become effective after printing has finished Alternatively you can clear this message by performingReset 411 on the control panel However the print data will be deleted ROM CHECK The printer is checking the ROM SELF TEST The printer is currently performing a self test and initialization Service Req Cffff Service Req Exxx A controller error or a print engine error has been detected Turn off the printer Wait at least 5 seconds then turn it back on If the error message still appears write down the error number listed on the LCD panel C Exxx turn off the printer unplug the power cord then contact a qualified service representative Shake and reinstall Photoconductor Using the Control Panel 104 AL M300 AL M400 Series User s Guide The photoconductor unit may not be installed correctly Remove the photoconductor unit shake it and then reinsert it Ifthe error status still remains turn the printer off and then on again If this error persists consult your dealer Shake and reins
112. gs Advanced Layout Optional Settings Print Quality 9 Automatic Advanced fat Draft Text amp lmage Photo LT 8 5x 11 in Paper Size LT 85x 11in x m m A Orientation Portrait Landscape b E E MES et d egal E Manual Feed Each Page Toner Paper Type Unspecified E Ee Black 1 s Copies Ej Colete in Printer OrderOnine _ Pint Job Aranger OK Cancel Aon Hep 3 Ifyou want to make detailed settings click Duplex Settings to open the Duplex Settings dialog box Printing Tasks 48 AL M300 AL M400 Series User s Guide 4 Make appropriate settings For details about each setting see online help 5 Click OK Modifying the print layout This function allows you to print multiple pages on single sheets of paper For Windows users 1 Click the Advanced Layout tab 2 Select the Print Layout check box and the number of pages you want to print on one sheet of paper 3 Ifyou want to make detailed settings click More Settings The Print Layout Settings dialog box appears Favorites Basic Settings Advanced Layout Optional Settings 1 i Print Layout E Zoom Options Dupi raper Box Tm M 2Pages LT 8 5x 11in atic Upper Left Center Form Overlay Create Overlay Data More Settings 1 2 Overlay Print Edit Form HA 31
113. he Basic Settings tab 2 Select Print Text in Black from the Visibility drop down list Favorites Basic Settings Advanced Layout Optional Settings Print Quality Automatic Advanced E m C Draft Text8image Photo LT85x 11in Decoration Settings Paper Size 17 85x 11in aS A Orientation Portrait Landscape bk ENS SS ji dng Let Top Right Copies 1 Collate in Printer E Print Job Arranger OK Canca Apy Hep 3 Click OK Enhancing color documents When you print a color document the quality of document can be improved by printing text graphs and images enhanced with black Note L This function is only for Microsoft Office Excel Word and PowerPoint in Windows XP 2003 2007 and 2010 Q Set Grayscale to On when you print from Microsoft PowerPoint Printing Tasks 46 AL M300 AL M400 Series User s Guide L D wu p Text that is 96 pt or larger cannot b Images such as photos in print data Printing speed may slow down The amount of toner consumed may increase with some color documents Click the Basic Settings tab e enhanced may have low quality Select For Color Text Graphs and Images from the Visibility drop down list Favortes Basic Settings Advanced Layout Optional Settings
114. hes when an error has occurred k Ready light Green On when the printer is ready indicating that the printer is ready to receive and print data Off when the printer is not ready or in the sleep mode Options You can add to your printer s capabilities by installing any of the following options LJ 250 Sheet Paper Cassette Unit C12C802761 For AL M300 Series only This unit increases paper feeding capacity up to 250 sheets of paper You can install only one unit on your printer 4 550 Sheet Paper Cassette Unit C12C802771 For AL M400 Series only This unit increases paper feeding capacity up to 550 sheets of paper You can install up to three units LJ CompactFlash Memory For AL M400 Series only This option enables you to store overlay forms use Reserve Job function and improve the collate printing environment By using the Reserve Job function you can store print jobs in the printer s CompactFlash memory and print them later directly from the printer s control panel By using the collate printing function you can print larger and more complex print jobs Note The CompactFlash memory must be at least 4 GB LJ Memory Module This option expands the printer s memory by allowing you to print complex and graphics intensive documents The printer s RAM can be increased up to 1152 MB by adding an additional 1024 MB RAM DIMM Note Make sure that the DIMM you purchase is compatible with Epson products For details contact
115. hock Do not sit or lean on the printer Do not put heavy objects on the printer Do not use any kind of combustible gases in or around the printer Never force the printer s components into place Although the printer is designed to be sturdy rough handling can damage it L Do not leave jammed paper inside the printer This can cause the printer to overheat Never spill liquid of any kind on the printer Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and may require repair by a qualified service representative Safety Instructions 17 AL M300 AL M400 Series User s Guide O D O L Do not turn off the printer After turning on the printer wait until Read While the Ready light is flashing While the Data light is on or flashing While printing appears on the LCD panel _J Avoid touching the components inside the printer unless instructed to do so in this guide Follow all warnings and instructions marked on the printer Except as specifically explained in the printer s documentation do not attempt to service this product yourself Periodically disconnect the plug from the electrical outlet and clean the blades Do not disconnect the plug while the printer is on If the printer will not be used for a long time disconnect the plug from the electrical outlet Unplug this printer from the wall outlet b
116. iation ab rer E Cha Rope unos Sad d Up de agar eR RR eee e RR PACA 20 OZONE safety DCUM 20 Chapter 1 Getting to Know Your Printer Printer Darts dene eats tase ds PEE Ie ove e open ib E E E E asas Uem ed es ee 21 BrOBL VIEW Lco max E RUE RI GO Bie ie AWO RMERS REESE ee ae aaa 21 Reat VleW iossuass esu e e vU PR RE PUR E earns ERN SCENA ACUTE ER QUE 22 PASSE printer ees cor RELEPRPHERPERMPRERP Eb REPETI QE Sq eU EOOLL EEL 23 Control panel 445 cave bes RE REREPRRICLA EE RRERCIOUUERREEE E a E dub Edd MUR RE dapi 24 Options PNE C IUrrr ET 25 Consumable Products os E RREA SS VGA Re RORIS RR E Ed A PR HERREN ER d SA 26 Maintenance Parts oos E Rete c e EGG de vale be So eae ae do qa aqu S EEG aeg 26 Where to Find Inlormatioltoe i42 uoc ERERRR RU RR CE Ra Rr Ea bre rete te d RERTEdEPTiaass 26 Printer Features sso Ed G3 Go wah Rea RR edad a UYeT E ecaq e ER ER EE E 27 Power saving performance ui sau epe soe V ERE ER RAE EAE ENERO C ex VERE UN E aH RUE s 27 Print Job AIISHSEE iu uuo qup Ce X309 EEEE EEEE eR CE CE e a a eai 27 Chapter 2 Printing Tasks Loading Paper into Your Printer 2 24 i0c ca kedadeens avon eh eSEe eons gb eGnaree ee Eee xad ews 28 MPM c RM 28 Lower paper c ss tte ose eode CRERERE E HRERRRI shad aad d Ea PR RAGGd tud E G aA Red 32 Output Frayer coast ERR bE ETE AEE AAEE eee ae eee RM 36 Selecting and Using Print Media a d ees 9X SORRCERUR on dr non RR RR URUUR Re B 00 RR a AR 36 Conten
117. ic Settings tab For registering form data in the Paper Source see step 6 in Creating an overlay on page 53 If overlay form data is not registered in the Paper Source or if you want to make detailed settings follow the steps below l Click the Advanced Layout tab Select the Form Overlay check box Select the Overlay Print check box then click More Settings The Form Selection dialog box appears Make appropriate settings For details about each setting see online help Note If you cannot select the form from the application access the printer driver from the operating system For details see Accessing the printer driver on page 169 Click OK Saving an overlaid form pre settings This function allows you to save the settings you made from Creating an overlay on page 53 l From the Form Selection dialog box click Save Delete To open the dialog box see Printing an overlaid document on page 55 Type the pre settings name in the Form Pre Settings Name box then click Save Your pre settings name will appear in the Form Pre Settings drop down list in the Form Selection dialog box Click OK Your pre settings name will appear in the Pre Settings drop down list in the Advanced Layout dialog box Note Q4 To delete an overlaid form pre setting follow the step 1 select the pre settings name you want to delete from Form Pre Settings drop down list click Delete and then click OK 4 You c
118. ies or envelopes see also Selecting and Using Print Media on page 36 For specifications or details about the paper types and sizes see Paper on page 197 for AL M300 Series users or Paper on page 205 for AL M400 Series users EB Important Do not let the paper s edge slide across your skin because the edge of the paper may cut you Note Ll This printer does not automatically detect paper sizes in the paper sources Make sure to specify a paper size using the T raa Meru on the control panel The factory default paper size for all of the Q The following procedure uses the illustration of AL M400DN as an example MP tray The MP tray Multi purpose tray is the paper source that is available for various types of paper such as labels envelopes and thick paper Note To load envelopes see Envelopes on page 37 Printing Tasks 28 AL M300 AL M400 Series User s Guide 1 Open the MP tray 3 Load a stack of the desired paper with the printable surface facing up Then slide the paper guides to get a snug fit Printing Tasks 29 AL M300 AL M400 Series User s Guide Note I4 Make sure that you do not load paper beyond the limit mark 4 After loading paper set the WF TF setting on the control panel to match the type of paper loaded For details see Tray Menu on page 65 When loading A5 or smaller paper on the MP tray 1 Pull out the MP tray Printing Tas
119. in the printer driver then try to print again See Printer Adjust Menu on page 89 for details Troubleshooting 162 AL M300 AL M400 Series User s Guide The printout was on the wrong side of the paper when did duplex printing Cause What to do In duplex printing mode the back side of the paper is n first However if to x is set to anda job has an odd number gress the last page is printed on the front side of the paper For single page jobs eee is doneg on the front side of the paper whether or x issettolin ori Puan For jobs with three or more pages set C tf ori Pase to do duplex printing Forjobs with just one page sett tot x toti f todo duplex printing Problems Using Options To confirm your options are installed correctly print a configuration status sheet See Printing a Configuration Status Sheet on page 151 for details Paper does not feed from the optional paper cassette Cause What to do The paper guides are not set correctly Make sure that the paper guides in the optional paper cassettes are set to the correct paper size positions The optional paper cassette may not be installed properly See Optional Paper Cassette Unit on page 111 for instructions on installing an optional paper cassette unit The paper source setting may not be correct Make sure you have selected the proper paper source in your
120. ing is selected the printer saves toner by substituting a gray shade for the black inside of characters The characters are outlined in full black on the right and lower edges Density Specifies the printing density Dot Correction Adjusts the weight of thin lines so they are printed clearly Top Offset Makes fine adjustments to the vertical printing position of the page IN Important Make sure that the printed image does not extend beyond the edge of the paper Otherwise you may damage the printer LeftOffset Makes fine adjustments to the horizontal printing position of the page This is useful for fine adjustments Using the Control Panel 68 AL M300 AL M400 Series User s Guide Y Important Make sure that the printed image does not extend beyond the edge of the paper Otherwise you may damage the printer T Offset B Adjusts the vertical printing position on the back of the paper when printing on both sides Use this if the printout on the back is not where you expected L Offset B Adjusts the horizontal printing position on the back of the paper when printing on both sides Use this if the printout on the back is not where you expected Setup Menu Item Settings default in bold Language English Francais Deutsch Italiano ESPANOL SVENSKA Dansk Nederlands SUOMI Portugu s Norsk CATAL PyCckKu Turkce rc ipx EZH Time Out 0 5 to 60 to 300 in increme
121. ining service life of the toner cartridge The toner icon flashes when the toner cartridge has some error or has neared the end of its service life C Photoconductor Indicates the remaining service life of the photoconductor unit The photoconductor unit Unit icon flashes when the photoconductor unit has some error or has neared the end of its service life d Order Online Clicking this button enables you to order consumable products and maintenance parts button online See Order Online on page 177 for details e Fuser Unit Indicates the remaining service life of the fuser unit The service icon flashes when the fuser unit has some error or has neared the end of its service life f Maintenance Indicates the remaining service life of the maintenance unit The service icon flashes when Unit 2 the maintenance unit has some error or has neared the end of its service life Available only for AL M300 Series 2 Available only for AL M400 Series Note The remaining service lives of the replacement parts are displayed only if genuine Epson parts are used Job Information b c d e B Job Information EPSON i Advanced l a Status Replacement Parts Job formation a Job Name Status User Computer Job Type gt Untitled Printing m ONU f Display Settings Refresh f Close x d i h g a Job Name Displays the user s print job names Other
122. intable area is an area 4 mm from all sides Br I T 4 mm Note The printable area may be smaller depending on the application Technical Specifications AL M400 Series 206 AL M300 AL M400 Series User s Guide Printer General Printing method Laser beam scanning and dry electrophotographic process Resolution 600 x 600 dpi 1200 x 1200 dpi Continuous printing speed Up to 45 pages per minute on A4 size paper Paper feed Automatic or manual feed Paper feed alignment Center alignment for all sizes Input paper supply MP tray plain paper Uptoa 16 5 mm thick stack or up to 150 sheets 80 g m envelopes Up to 10 mm labels Up to 10 mm semi thick paper Up to a 16 5 mm thick stack thick paper Up to a 10 mm thick stack extra thick paper Up to a 10 mm thick stack Standard lower paper cassette plain paper Up to a 59 4 mm thick stack or up to 550 sheets 80 g m labels Up to a 20 mm thick stack semi thick paper Up to a 59 4 mm thick stack thick paper Up to a 20 mm thick stack extra thick paper Up to a 20 mm thick stack Optional paper cassette unit plain paper Up to a 59 4 mm thick stack or up to 550 sheets 80 g m labels Up to a 20 mm thick stack semi thick paper Up to a 59 4 mm thick stack thick paper Up to a 20 mm thick stack extra thick
123. itor indicates that the toner cartridge is near the end of its service life replace the toner cartridge See Replacing Consumable Products Maintenance Parts on page 124 For Windows users you can also check the remaining service life of the toner cartridge by looking at the Basic Settings tab in the printer driver There may be a problem with the photoconductor unit Replace the photoconductor unit See Replacing Consumable Products Maintenance Parts on page 124 Printouts are extremely curled Cause What to do Your paper may be moist or damp Do not store your paper in a humid or damp environment The printouts are curled because of heat and pressure of the fuser unit Turn the paper over or load a different type of paper The paper type setting may not be appropriate for the loaded paper Set the appropriate paper type in the printer driver Set the value for the used paper type in thePrinter Addu Menu to 8 See Printer Adjust Menu on page 89 for detail The fixing temperature may not be appropriate Try to lower the temperature by the Temp settings in theP r inte However do this at your risk as lowering the temperature too far may prevent normal fixing See Printer Adjust Menu on page 89 for details Troubleshooting 159 AL M300 AL M400 Series The printed image is light or faint Cause What to do Your paper may be moi
124. ize is set in the Tra 4 on the control panel TheHP Tras Size setting may be incorrect When loading paper for which the size is not specified with u to setting T the correct paper size ida the d paper size switch orontheHP Tras Size setting in the T u on the control panel The offset values may be changed in the Fr Confirm and adjust the offset values such asF t orScan See Printer Adjust Menu on page 89 for details Graphics do not print correctly Cause What to do The printer emulation setting in your application may be incorrect Make sure that your application is set for the printer emulation you are using For example if you are using the ESC Page mode make sure that your application is set to use an ESC Page printer You may need more memory Graphics require large amounts of memory Install an appropriate memory module See Memory Module on page 116 Print Quality Problems The background is dark or dirty Cause What to do You may not be using the correct type of paper for your printer If the surface of your paper is too rough printed characters may appear distorted or broken Smooth high quality copier paper is recommended for best results See Available paper types on page 197 for information on choosing paper The paper path inside the printer may be dusty Clean internal printer components by printing three
125. k Continue For Windows XP XP x64 Server 2003 or Server 2003 x64 if the following menu appears click either Network Setup Wizard or If you understand the security risks but want to share printers without running the wizard click here In either case follow the on screen instructions Optional Settings Font Substitution Usity Gene Shoring Ports Advanced S EPSON XXXXXX Advanced As a securly measure Windows hos disabled remote access to this computer However vou can enable remote access and safely share printers by running thq Neiwark Setuo wead Kyou understand ily rks bul wan to sheve paniers without you understand ily Tucrana the wead click here 3 Select Share this printer then type the name in the share name Note Do not use spaces or hyphens in the share name 4 Click Additional Drivers About the Printer Software 180 AL M300 AL M400 Series User s Guide Note If the computers of the server and clients use the same OS you do not have to install the additional drivers Just click OK after step3 e EPSON Advanced Preperbes miim OK Cancel Asoy 5 Select Windows being used for clients then click OK Server OS Client OS Additional Driver Windows XP Windows XP clients Intel Windows 2000 or XP Windows XP x64 clients x64 Windows XP Windows XP x64 Server 2003 or Windows XP clients Windows XP and Windows Server Server 2003 x64 2003 Windows XP x
126. ks 30 AL M300 AL M400 Series User s Guide 2 Pull up the paper guide in the center of the MP tray 3 Loadastackofthe desired paper on the MP tray with the printable surface facing up Then slide the paper guides to get a snug fit Printing Tasks 31 AL M300 AL M400 Series User s Guide 4 Insert the MP tray into the printer Note After loading paper set the Tre setting on the control panel to match the type of paper loaded For details see Tray Menu on page 65 Lower paper cassette This cassette gives you a second paper source in addition to the MP tray Note Perform the same procedure to load paper into the optional paper cassette 1 Pull out the paper cassette Printing Tasks 32 User s Guide AL M300 AL M400 Series 2 Pinch the knobs and slide the paper guides to accommodate the paper you are loading Note m or 14 portrait extend the paper cassette If you do not need to extend m When loading paper that is 13 the paper cassette go to step 5 33 Printing Tasks User s Guide AL M300 AL M400 Series 3 Pinch the knobs and pull out the paper tray to extend the paper cassette and align the arrow marks according to the paper size 4 Pinch the knobs and slide the paper guide to accommodate the paper you are loading 34 Printing Tasks AL M300 AL M400 Series User s Guide 5 Load a stack of the desired paper on the
127. lacement parts click Replacement Parts Replacement Parts the end of its service life Close Do not display this window automatically until a replacement part becomes low or reaches Order Now Find Deae b C a Text box Displays the replacement parts and codes About the Printer Software 177 AL M300 AL M400 Series User s Guide b Order Now Find Dealer button Connects to the URL where you can place an order and find the dealer nearest you If youdo not wanta confirmation message select the Do not display the confirmation message before connecting check box in the More Settings dialog box The More Settings dialog box appears by clicking the More Settings button in the Notice Settings dialog box C Replacement Parts button Displays the replacement parts information d Do not display this window automatically until a replacement part becomes low or reaches the end of its service life check box When this check box is selected the Order Online window appears automatically only when a replacement part first becomes low or reaches end of service life Uninstalling the printer software To uninstall the printer software close all applications first and then uninstall the printer software from the following menu on the Control Panel J Uninstall a Program for Windows 8 Server 2012 Program and Features for Windows 7 Vi
128. ld USB I F On Off USB Speed 2 HS FS Buffer Size 2 Normal Maximum Minimum 1 After this item is changed the setting value takes effect after a warm boot or after the power is turned on again While it is reflected in the Status Sheet and EJL read back the actual change takes effect after a warm boot or after the power is turned on again F is set to Gr 2 Available only when L USB I F Allows you to activate or deactivate the USB interface Using the Control Panel 76 AL M300 AL M400 Series User s Guide USB Speed Allows you to select the operation mode of USB interface Selecting 5 is recommended Select FS ifHiS does not work on your computer system Buffer Size Determines the amount of memory to be used for receiving data and printing data If Hi i selected more memory is allocated for receiving data If i is selected more memory is allocated for printing data Note 4 Toactivat it back on Or you can perform a F page 73 settings you must turn off the printer for more than five seconds then turn All operation as explained in Reset Menu on 4 Resetting the printer erases all print jobs Make sure the Ready light is not flashing when you reset the printer Network Menu See the Network Guide for each setting PCL Menu These settings are available in the PCL mode Item Settings default in bold FontSource Resident Download
129. lectrical outlet where you can easily plug in and unplug the power cord Do not put your printer where the cord will be stepped on Do not use printer in a damp environment Avoid locations that are subject to direct sunlight excessive heat moisture oil vapor or dust Do not place the printer on an unstable surface Slots and openings in the cabinet and the back or bottom are provided for ventilation Do not block or cover them Do not put the printer on a bed sofa rug or other similar surface or in a built in installation unless proper ventilation is provided Keep the entire computer and printer system away from potential sources of interference such as loudspeakers or the base units of cordless telephones Leave adequate room around the printer to allow for sufficient ventilation Safety Instructions 16 AL M300 AL M400 Series User s Guide Using the printer Qj Be careful not to touch the fuser which is marked with a caution label or the surrounding areas If the printer has been in use the fuser and the surrounding areas may be very hot If you must touch one of these areas wait 40 minutes to allow the heat to subside before doing so caution label Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury Never push objects of any kind through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric s
130. liding the cover backward Caution Ifthe printer has been in use the heatsink inside the back cover may be very hot Be careful not to touch the heatsink See Using the printer on page 17 for details Installing Options 120 AL M300 AL M400 Series User s Guide 3 Identify the installation slot for a CompactFlash memory CompactFlash memory slot 4 Insert a CompactFlash memory into the slot Installing Options 121 AL M300 AL M400 Series User s Guide 5 Reattach the left side cover to the printer as shown below 7 Reconnect the interface cable and power cord and turn the printer on To confirm that the option is installed correctly print a configuration status sheet See Printing a Configuration Status Sheet on page 151 Note for Windows users If EPSON Status Monitor is not installed you have to make settings manually in the printer driver See Making Optional Settings on page 170 Installing Options 122 AL M300 AL M400 Series User s Guide Removing a CompactFlash memory Caution Be careful when working inside the printer as some components are sharp and may cause injury ae Important Before you remove a CompactFlash memory be sure to discharge any static electricity by touching a grounded piece of metal Otherwise you may damage static sensitive components Perform the installation procedure in reverse Note
131. lients you must access Windows XP or XP x64 as the Administrator Q For Windows 8 8 x64 7 7 x64 Vista or Vista x64 even if you are not an administrator or power user you can install the printer driver by clicking Yes Windows 8 8 x64 7 7 x64 or Continue Windows Vista or Vista x64 when the prompt to continue the installation appears LI Ifthe additional drivers are installed or the computers of the server and clients use the same OS you do not have to install the printer drivers from the Software Disc 1 Access the shared printer and a prompt may appear Click OK then follow the on screen instructions to install the printer driver from the Software Disc 2 Insert the Software Disc type the appropriate drive and folder names in which the printer driver for clients is located then click OK Install From Disk x ll Insert the manufacturer s installation disk and then OK ul 2 s make sure that the correct drive is selected below Copy manufacturer s files from 1 41 CADriver Printer WINX86 v Browse When installing drivers Digital Signature is not found may appear Click Continue Anyway and continue installing The folder name differs depending on the OS being used About the Printer Software 187 AL M300 AL M400 Series User s Gu ide Client s OS Folder Name Windows 8 7 Vista or XP Driver Printer lt model name gt WINX86
132. lity temporarily in the the quality automatically sothatthe printercancontinue printer driver rinting P g If isk issettol Hormal on the control panel you can increase the available memory space by changing this setting to Off Memory Problems Insufficient memory for current task Cause What to do The printer has insufficient memory for current task Reduce the contents of print jobs or increase the available memory on your printer You can increase the available memory by installing an optional memory module See Installing a memory module on page 116 for details When kd imum orHarmal onthe control panel you can increase e the available memory space by changing this setting to Gf Troubleshooting 161 AL M300 AL M400 Series User s Guide Insufficient memory to print all copies Cause What to do The printer does not have sufficient memory to collate print jobs Reduce the contents of print jobs or increase the available memory on your printer You can increase the available memory by installing an optional memory module See Installing a memory module on page 116 for details When sk issetto or on the control panel you can increase the available memory space by changing this setting to Gt Paper Handling Problems Paper does not feed properly Cause What to do The paper guides are not set correctly Make sure that
133. lled by an outside switch or an automatic timer Make sure that the switch is turned on or plug another electrical device into the outlet to check whether the outlet is operating properly Troubleshooting 151 AL M300 AL M400 Series User s Guide Cause What to do The printer is in the sleep mode the Wakeup Sleep button lights Press the Wakeup Sleep button to return the printer to ready status The printer is in the power off mode For EU models only Turn on the power switch To not enter the power off mode set sr toltt in u on the control panel The printer does not print Ready light off Cause What to do The printer is offline The printer is paused by pressing the Pause Release button Press the Pause Release button once to switch the printer to ready status Make sure that the Ready light turns on Some error may have occurred Check the LCD panel to see if an error message appears Theprinterisinthe poweroff mode For EU models only Turn on the power switch To not enter the power off mode set u on the control panel The Ready light is on but nothing prints Cause What to do Your computer may not be properly connected to the printer Perform the procedure illustrated in the Setup Guide The interface cable may not be plugged in securely Check both ends of the interface cable between th
134. llustrations in this section show the AL M400 Series as an example Handling precautions Always pay attention to the following handling precautions before installing the option Be sure to lift the printer from the positions shown below Caution If you lift the printer incorrectly you could drop it and cause injury Installing Options 111 AL M300 AL M400 Series User s Guide Installing the optional paper cassette unit 1 Turn the printer off and unplug the power cord and interface cable 4 Important Make sure to unplug the power cord from the printer to prevent getting an electrical shock 2 Carefully take the optional paper cassette unit out from its carton and place it where you intend to set up the printer 3 Confirm the bundled items a optional paper cassette unit b screws Note for AL M400 Series users If you install two or more optional paper cassette units secure them to each other in advance Then follow the steps below For details on how to install the optional paper cassettes together see the instructions that come with the paper cassette units Installing Options 112 AL M300 AL M400 Series User s Guide 4 Pull out the MP tray Note for AL M300 Series users Remove the protective materials from the optional paper cassette before proceeding to step 6 Installing Options 113 AL M300 AL M400 Series User s Guide protective material 6 Place the printer on
135. lt model name gt eppsnt inf Then click OK Note Change the drive letter as needed for your system Select the printer and click Next 10 Follow the on screen instructions for the rest of the installation 11 When installation is done click Finish Accessing the PostScript printer driver You can change the PostScript printer driver settings in the PostScript printer driver To access the printer driver see Accessing the printer driver on page 169 About the Printer Software 191 AL M300 AL M400 Series User s Guide Using the PostScript printer driver with Mac OS Installing the PostScript printer driver Note Make sure that no applications are running on your Mac OS before installing the printer driver For Mac OS X users Note Make sure that Print amp Fax Print amp Scan for Mac OS X 10 8 or 10 7 is not open l Insert the printer Software Disc into your CD DVD drive Double click the CD DVD drive icon Double click Driver PostScript and your printer s name AL M300 or AL M400 in order then double click PS Installer pkg The Install EPSON PostScript Printer Driver screen appears click Continue then follow the on screen instructions Click Install to start the installation When installation is done click Close Selecting the printer After installing the PostScript 3 printer driver you need to select the printer In anetwork environment For Mac OS X users Note
136. lustrations in this section show the AL M400 Series as an example The printer needs only minimal cleaning If the printer s outer case is dirty or dusty turn off the printer and clean it with a soft clean cloth moistened with a mild detergent 2 Important Never use alcohol or paint thinner to clean the printer cover These chemicals can damage the components and the case Be careful not to get water onto the printer mechanism or any electrical components Cleaning and Transporting the Printer 126 AL M300 AL M400 Series User s Guide Cleaning the pickup roller MP tray 1 Open the MP tray Cleaning and Transporting the Printer 127 AL M300 AL M400 Series User s Guide 3 Pull out the standard lower paper cassette 4 Gently wipe the rubber parts of the two pickup rollers inside the printer with a well wrung wet cloth pickup roller 5 Gently wipe the rubber parts of the pickup roller on the MP tray with a well wrung wet cloth Cleaning and Transporting the Printer 128 AL M300 AL M400 Series User s Guide pickup roller 6 Insert the lower paper cassette unit 7 Insert the MP tray into the printer 8 Close the MP Tray Cleaning and Transporting the Printer 129 AL M300 AL M400 Series User s Guide Lower paper cassette 1 Open the MP tray Cleaning and Transporting the Printer 130 AL M300 AL M400 Series
137. mount of printer memory to be able to print at the desired print quality for your document For more information on adding memory see Memory Module on page 116 Install Fuser For AL M300 Series only The fuser unit is not installed in the printer Install the fuser unit For details see the documentation supplied with the fuser unit Caution Ifthe printer has been in use the fuser and the surrounding areas may be very hot If you must touch one of these areas turn offthe printer and wait 40 minutes to allow the heat to subside before doing so Install Maintenance Unit For AL M400 Series only Using the Control Panel AL M300 AL M400 Series User s Guide The maintenance unit is not installed in the printer Install the maintenance unit For details see the documentation supplied with the maintenance unit Caution If the printer has been in use the fuser and the surrounding areas may be very hot If you must touch one of these areas turn off the printer and wait 40 minutes to allow the heat to subside before doing so Install Photoconductor The photoconductor unit is not installed in the printer Install the photoconductor unit For details see the documentation supplied with the photoconductor unit Install Toner Cartridge The toner cartridge is not installed in the printer Install the toner cartridge See Replacing Consumable Products Maintenance Parts on page 124 Invalid Data The spool file o
138. n select the Zoom To check box then specify the percentage You can also select the output paper size 4 Select Upper Left to print reduced page image at upper left corner of the paper or Center to print reduced page image with centering for Location setting Note This setting is not available when you select Zoom To check box 5 Click OK Printing Tasks 50 AL M300 AL M400 Series User s Guide Printing watermarks This function allows you to print a text based or image based watermark on your document For Windows users 1 Click the Advanced Layout tab 2 Select a watermark that you want to use from the Watermark drop down list Favorites I Basic Settings Advanced Layout Optional Settings E Print Layout More Settings 2 Pages 4 Pages LT 8 5x 11 in 1i I 33 E Rotate by 180 E Zoom Options Output Paper LT 85x 11in ZoomTo 100 E Location Upper Left Center 7 Form Overiay Create Overlay Data More Settings Overlay Print Edt Form Custom Settings Add New Watermark Edit Delete 7 Header Footer Header Footer Settings Add New Anti Copy Pattem Edit Delete Anti Copy Pattem OK Gee Gao Gate 3 Ifyou want to make detailed settings click Edit Delete and make appropriate settings For details about each setting see online help 4
139. n before you print ona lot of non standard size paper Duplex printing is not available for Extra Thick For Windows access the printer driver then select User Defined Size from the Paper Size list on the Basic Settings tab In the User defined Paper Size dialog box adjust the Paper Width Paper Length and Unit settings to match your custom paper Then click OK and your custom paper size will be saved The saved paper sizes can only be used with the printer driver you saved them to Even if multiple printer names are set for a printer driver the settings can be available only for the printer name in which you saved the settings When sharing the printer on a network you cannot create User Defined Size at the client If you cannot use ds A driver as explained above make this edi at the primer da accessing the control panel s F r 14 and selecting CTI custom as the F zi Cancelling a Print Job From the printer To cancel a print job on the printer s control panel see Canceling Printing on page 109 Printing Tasks AL M300 AL M400 Series User s Guide From the computer For Windows users Double click your printer s icon on the taskbar Select the job in the list then click Cancel from the Document menu B De oua Docum Pause Status Owner Pages Docu Resume Error Prin share nag 1 Restart Cancel 4 I i Properties Setting the Print Quality You can change the print
140. n the driver is deleted while printing or the data is abnormal Press the OK button to clear the error Invalid PS3 For AL M300 Series only There are errors in the ROM module Turn off the printer and contact your dealer Maintenance Unit Needed Soon For AL M400 Series only This message indicates a the maintenance unit is near the end ofits service life You can continue to print until the Fer i a nit message appears To clear oe message and continue printing select from the control panel s Reset Hers For instruction about accessing the control panel menus see How to access the conitrol pand menus on page 60 Manual Feed ssss For AL M300 Series only The manual feed mode is specified for the current print job Make sure the paper size indicated by 255 is loaded then press the OK button Memory Overflow Using the Control Panel 99 AL M300 AL M400 Series User s Guide The printer has insufficient memory to execute the current task Press the OK button on the control panel to resume printing or cancel the print job To cancel the print job see Canceling Printing on page 109 Need Memory The printer has insufficient memory to complete the current print job To clear this warning message select Clear larrirs from the control panel s F See How to access the control panel menus on a page 60 for instructions To prevent this problem from recurring add more memory to your printer as d
141. n the front and back Paper that is folded curled wavy or torn Paper of irregular shape or paper that does not have right angle corners Printable area The assured printable area is an area 4 mm from all sides Br I T 4 mm Note The printable area may be smaller depending on the application Technical Specifications AL M300 Series 198 AL M300 AL M400 Series User s Guide Printer General Printing method Laser beam scanning and dry electrophotographic process Resolution 600 x 600 dpi 1200 x 1200 dpi Continuous printing speed Up to 35 pages per minute on A4 size paper Paper feed Automatic or manual feed Paper feed alignment Center alignment for all sizes Input paper supply MP tray plain paper Uptoa5 5 mm thick stack or up to 50 sheets 80 g m envelopes Up to 5 5 mm labels Up to 5 5 mm semi thick paper Up to a 5 5 mm thick stack thick paper Up to a 5 5 mm thick stack extra thick paper Up to a 5 5 mm thick stack Standard lower paper cassette plain paper Uptoa27 mm thick stack or up to 250 sheets 80 g m labels Up to a 10 mm thick stack semi thick paper Up to a 27 mm thick stack thick paper Up to a 10 mm thick stack extra thick paper Up to a 10 mm thick stack Optional paper cassette unit plain paper Uptoa27 mmthickstack or upto 250 sheets 80
142. nappropriate photoconductor unit is installed Install only the photoconductor unit listed in Consumable Products on page 204 Wrong Toner Cartridge An inappropriate toner cartridge is installed Install only the toner cartridge listed in Consumable Products on page 26 Printing and Deleting Reserve Job Data Printjobs stored on the printer s memory using the Re Print Job Verify Job and Stored Job E as ol the Reserve Job function can be printed and deleted using the control o 1 Jobs saved using the Confidential Job option can be printed from theC the instructions in this section u Follow Note The RM Disk setting on the control panel must be set to Harmal or Maximum to use the Reserve Job peur We eU Ie installing optional memory to use No nl For instructions about increasing your printer s memory see Installing a memory module on page 116 Using the Quick Print JobMenu Follow the steps below to print or delete Re Print Job Verify Job and Stored Job data 1 MakesuretheLCD paneldisplaysEe menus i4 then press the gt Right button to access the control panel 2 Press the V Down button repeatedly until amp then press the gt Right button 4 appears on the LCD panel Using the Control Panel 106 AL M300 AL M400 Series User s Guide Use the V Down or A Up button to scroll to the appropriate user name then press the Right button Use the V Down or A Up button to scroll to the
143. ndling precautions see Handling the consumable products and maintenance parts on page 18 Replacement Messages Ifa consumable product or maintenance part reaches the end of its service life the printer displays the following message on the LCD panel or the window of EPSON Status Monitor Note Messages appear for one consumable product or maintenance part at a time After replacing a consumable product or maintenance part check the LCD panel for replacement messages for other consumable products or maintenance parts Replacing Consumable Products Maintenance Parts 124 AL M300 AL M400 Series User s Guide AL M300 Series LCD Panel Message Description Replace Toner Cartridge The toner cartridge has reached the end of its service life Replace Photoconductor The photoconductor unit has reached the end of its service life Replace Fuser The fuser has reached the end of its service life AL M400 Series LCD Panel Message Description Replace Toner Cartridge The toner cartridge has reached the end of its service life Replace Photoconductor The photoconductor unit has reached the end of its service life Replace Maintenance Unit The maintenance unit has reached the end of its service life Replacing Consumable Products Maintenance Parts 125 AL M300 AL M400 Series User s Guide Chapter 6 Cleaning and Transporting the Printer Cleaning the Printer Note The il
144. ne wrapping until it receives a carriage return character This function is handled automatically by most applications Auto LF If you select GT the printer does not send an automatic line feed LF command with each carriage return CR Iffr is selected a line feed command is sent with each carriage return Select Cr if your text lines overlap Bit Image The printer is able to emulate the graphics denpitiessi set with the printer commands If you select the bit image density is high and if you select i sht the bit image density is low If you select amp the printer converts bit images to bar codes by automatically filling in any vertical gaps between dots This produces unbroken vertical lines that can be read bya bar code reader This mode will reduce the size of the image being printed and may also cause some distortion when printing bit image graphics ZeroChar Selects whether the printer prints a slashed or unslashed zero 1239X Menu The 1239X mode emulates IBM 2390 2391 Plus commands These settings are available only when the printer is in the 1239X mode Item Settings default in bold Font Courier Prestige Gothic Orator Script Presentor Sans serif Pitch 10cpi 12cpi 15cpi 17cpi 20cpi 24cpi Prop Code Page 437 850 858 860 863 865 T Margin 0 30 0 40 1 50inch in 0 05 inch increments Text 1 67 81Lines Auto CR Off On
145. ngs LT 8 5x 11 in Cad ce cs ie Rotate by 180 2 Pages 4 Pages Advanced Layout Optional Settings E Zoom Options Jutput Paper LT 85x 11in Zoom To 100 E Locatic Upper Left Center Create Overiay Data Overlay Print Edit Form Custom Settings Security Add New Watermark Edit Delete 7 Header Footer Header Foo Wtopy Paten Mme e Add New Anti Copy Pattem Edit Delete ok cw A4 j Wee Select Create Overlay Data then click More Settings The Create Form dialog box appears Type the form name in the Form Name box and its description in the Description box Select Foreground Document or Background Document to specify whether the overlay will Select the Assign to Paper Source check box to display the form name in the Paper Source 3 4 5 be printed as foreground or background of the document 6 drop down list on the Basic Settings tab 7 Click OK Note Q To change the settings of the overlay form data you created access the printer driver and follow the step 1 and 2 above Note that on the step 3 select Overlay Print then click Edit Form I The following 9 characters cannot be used for form names lt gt Printing Tasks 54 AL M300 AL M400 Series User s Guide Printing an overlaid document You can select the registered form data from the Paper Source drop down list on the Bas
146. nnections USB cables or connections can sometimes be the source of USB problems For best results you should connect the printer directly to the computer s USB port If you must use multiple USB hubs we recommend that you connect the printer to the first tier hub Windows operating system Your computer must have one of the operating systems supported by this printer pre installed or bea model upgraded from Windows XP Vista 7 8 Server 2003 Server 2008 or Server 2012 to an operating system supported by this printer You must not be able to install or run the USB printer driver on a computer that does not meet these specifications or that is not equipped with a built in USB port Troubleshooting 164 AL M300 AL M400 Series User s Guide For details about your computer contact your dealer Printer software installation Incorrect or incomplete software installation can lead to USB problems Take note of the following and perform the recommended checks to ensure proper installation Checking printer software installation When using Windows you must follow the steps in the Setup Guide packed with the printer to install the printer software Otherwise Microsoft s Universal driver may be installed instead To check if the Universal driver has been installed follow the steps below 1 Open the View devices and printers for Windows 8 or Server 2012 Devices and Printers for Windows 7 Printer Windows Vista or Server
147. nnot be made in the printer driver _I Settings to select emulation modes and IES Intelligent Emulation Switching mode L Settings to specify a channel and configure the interface _I Settings to specify the size of the memory buffer used to receive data How to access the control panel menus l Press the gt Right button to access the control panel menus 2 lt ok p ia Use the A Up and V Down buttons to scroll through the menus Press the gt Right button to view the items in a menu Depending on the menu the LCD panel displays an item and the current setting separated 1 T 122222 or only an item 1111 Use the A Up and V Down buttons to scroll through the items or press the Left button to return to the previous level Using the Control Panel 60 AL M300 AL M400 Series User s Guide 5 Press the Right button to carry out the operation indicated by an item such as printing a configuration status sheet or resetting the printer or to view the settings available for an item such as paper sizes or emulation modes Use the A Up and V Down buttons to scroll through available settings then press the Right button to select a setting and return to the previous level Press the Left button to return to the previous level without changing the setting Note 1 You need to turn the printer off and then on to activate some settings For details see Control Panel Menus on page 62
148. not expose it to sunlight at all and avoid exposing it to room light for more than three minutes The photoconductor unit contains a light sensitive drum Exposure to light can damage the drum causing dark or light areas to appear on the printed page and reducing the service life of the drum If you need to keep the photoconductor unit out of the printer for long periods cover it with an opaque cloth Becareful not to scratch the surface of the drum When you remove the photoconductor unit from the printer always place it on a clean smooth surface Avoid touching the drum since oil from your skin can permanently damage its surface and affect print quality Do not touch the transfer roller on the transfer unit to avoid damaging it Do not let the paper s edge slide across your skin because the edge of the paper may cut you Safety Information Laser safety labels AN Warning The performance of procedures and adjustments other than those specified in the printer s documentation may result in hazardous radiation exposure Your printer is a Class 1 laser product as defined in the IEC60825 specifications The label similar to the one shown below is attached to the back of the printer in countries where required CLASS 1 LASER PRODUCT LASER KLAS PRODUIT LASER DE CLASSE 1 PRODUCTO LASER CLASE 1 AA 1 XE BEER S 1 a0 HE Safety Instructions 19 AL M300 AL M400 Series User s Guide Internal laser radiation
149. nter driver settings Paper Size MON DL C6 Paper Source MP Tray Paper Type Envelope Note L Depending on the quality of envelopes the printing environment or the printing procedure envelopes might be wrinkled Make a trial print run before you print on a lot of envelopes Q Duplex printing is not available for envelopes Printing Tasks 38 AL M300 AL M400 Series User s Guide 4 Ifyou do not load envelopes in the MP tray right after they have been removed from the packaging they may bulge To avoid jams flatten them as shown below before loading them in the MP tray 4 Ifenvelopes do not feed well reducing the number of envelopes that are loaded may solve the problem Thick paper Available paper source L MP tray L Lower paper cassettes Printer driver settings MP tray Printer driver settings Paper Size A4 A5 A6 B5 LT HLT LGL GLT GLG EXE F4 Paper Source MP Tray Paper Type Thick for 106 to 163 g m paper Extra Thick for 164 to 216 g m paper Printing Tasks 39 AL M300 AL M400 Series User s Guide Lower paper cassettes Printer driver settings Paper Size A4 A5 A6 B5 LT HLT LGL GLT GLG EXE F4 Paper Source Cassette 1 Cassette 2 2 Cassette 3 2 3 Cassette 4 2 3 Paper Type Thick for 106 to 163 g m paper Extra Thick for 164 to 216 g m paper 1 Available only for Cassette 1
150. nts of 1 MP Mode Normal Last Manual Feed Off 1st Page EachPage Copies 1 to 999 Duplex Off On Binding Long Edge Short Edge Start Page Front Back Skip Blank Page Off On Auto Eject Page Off On Size Ignore Off On Auto Cont Off On Page Protect Auto On A4 LT Auto Switching On Off Using the Control Panel 69 AL M300 AL M400 Series User s Guide Item Settings default in bold Extended Mode Off On LCD Contrast Oto7to15 LCD Backlight Auto Off RAM Disk Off Normal Maximum Convert to Simplex Odd Page 1 Page Off Confirm Media Type No Yes Job Info Display Pattern 1 Display Pattern 2 Off Available only when you use A4 A5 B5 LT HLT LGL GLT GLG EXE or F4 size paper 2 Available only for ESCP2 FX or 1239X mode 3 Not available in PS3 and PCL 4 Available only forAL M400 Series 5 After this item is changed the setting value takes effect after a warm boot or after the power is turned on again Language Specifies the language displayed on the LCD panel and that printed on the status sheet Time Out Specifies the length of the time in seconds before a time out when interfaces are being switched automatically The time before a time out occurs is the length of time from the point when no data is being received from an interface until the point of switching the interface If the printer has a print job when switching the inte
151. o the interface that you are using to print Installing the PostScript printer driver for the USB interface or the parallel interface Note I Installing the printer software for Windows may require administrator privileges If you have problems ask your administrator for more information Q Turn off all virus protection programs before installing the printer software 1 Make sure that the printer is turned off Insert the printer Software Disc into your CD DVD drive 2 Ifthe printer is connected to a USB interface connect your computer to the printer with a USB cable then turn on the printer If the printer is connected to a parallel interface go to step 3 Note for Windows Vista users Without the Windows driver or the Adobe PS driver the display shows Found New Hardware In this case click Ask me again later 3 For WIndows 8 or 8 x64 right click the bottom left corner of the screen select Control Panel click View devices and printers then click Add a printer button For Windows 7 or 7 x64 click the start button select Devices and Printers and click the Adda printer button For Windows Vista Vista x64 XP XP x64 Server 2008 or Server 2008 x64 click Start point to Printer and Faxes and click Add a printer in the Printer Tasks menu For Windows 2000 Server 2003 or Server 2003 x64 click Start point to Settings and click Printers Then double click the Add Printer icon The Add Printer Wizard appears
152. on Off On Top Offset 99 0 0 0 99 0mm in 0 5 increments LeftOffset 99 0 0 0 99 0mm in 0 5 increments T Offset B 99 0 0 0 99 0mm in 0 5 increments L Offset B 99 0 0 0 99 0mm in 0 5 increments 1 The minimum and maximum of custom paper sizes vary depending on the tray MP Tray Standard paper cassette Minimum 76 2 x 127 0 mm maximum 215 9 x 355 6 mm Optional paper cassette Minimum 139 7 x 210 0 mm maximum 215 9 x 355 6 mm 2 Available only when the optional paper cassette unit is installed 3 Available only for AL M400 Series Page Size Specifies the paper size Wide A4 Selecting Br decreases the left and right margins to 3 4 mm Media Type Specifies the paper type Page Side Select F when printing on the front of normal paper Plain thick paper Thick or extra thick paper Extra Thick Paper Source Using the Control Panel 67 AL M300 AL M400 Series User s Guide Specifies whether paper feeds into the printer from the MP tray the standard paper cassette or the optional paper cassette unit If you select 2 setting 2a paper feeds from the paper source containing paper that matches your Paper Size Orientation Specifies whether the page is printed in portrait or landscape orientation Resolution Specifies the printing resolution RITech Turning RITech on produces smoother and crisper lines text and graphics Toner Save When this sett
153. only The maintenance unit has reached the end ofits service life and needs to be replaced For details about replacement see the instructions that come with the maintenance unit Caution If the printer has been in use the fuser and the surrounding areas may be very hot If you must touch one of these areas turn off the printer and wait 40 minutes to allow the heat to subside before doing so Replace Photoconductor The photoconductor unit has reached the end of its service life and needs to be replaced For details about replacement see the instructions that come with the photoconductor unit Replace Toner Cartridge The toner cartridge has reached the end of its service life and needs to be replaced For details about replacement see the instructions that come with the toner cartridge Reserve Job Canceled Using the Control Panel 103 AL M300 AL M400 Series User s Guide The printer cannot store the data of your print job using the Reserve Job function The maximum number of print jobs stored on the printer s memory has been reached or the memory has no more memory available to store a new job To store a new print job delete a previously stored job Also if you have any Confidential Jobs stored printing those jobs will make more memory available ou may also increase the available memory space by changing the F ii For details see Setup Menu on page 69 sk setting to H To clear this warning messa
154. oose the Print TrueType fonts as bitmap substituted for specified TrueType fonts check box in the Extended Settings dialog box The selected font is not supported by your printer Make sure that you have installed the correct font See the Font Guide for more information Printout is garbled Cause What to do The interface cable may not be plugged in securely Make sure that both ends of the interface cable are plugged in securely You may not be using the correct interface cable If you are using the parallel interface make sure that the cable is a double shielded twisted pair interface cable no more than six feet in length If you are using the USB interface use a cable that is compatible with Hi Speed USB The emulation setting for the port may not be correct Specify the emulation mode by using the printer s control panel menus See Emulation Menu on page 66 Note If a configuration status sheet does not print correctly your printer may be damaged Contact your dealer or a qualified service representative Troubleshooting 154 AL M300 AL M400 Series User s Guide The printout position is not correct Cause What to do The page length and margins may be set incorrectly in your application Make sure that you are using the correct page length and margin settings in your application The paper size setting may be incorrect Make sure the correct paper s
155. ou can also access any of the menus by clicking the appropriate tab on each information window Note for Windows XP users EPSON Status Monitor is not available when printing from a Remote Desktop connection Detailed Status AL M300 Series AL M400 Series E Detailed Status EPSON AL M300 Advanced khe A Detailed Status EPSON AL M400 Advanced Status Replacement Parts Job Information Status Replacement Parts Job Information Ready Ready LL fa p Ready to print Ready to print K A i a Replacement Parts Information AL M300 Series AL M400 Series s Replacement Parts EPSON AL M300 Advanced be aa ls Replacement Parts EPSON AL M400 Advanced IEEE Status Replacement Parts Job Information b Status Replacement Parts Job Information b a KI 1 2 gt a aj 1 2 gt Paper Toner Photoconductor Unit C Paper Toner Photoconductor Unit uz A4 Plain QJ Blacko Ire uz A4 Plain ji 859 rex m mtm d 1 A4 Plain i A4 Plain E E i OrderOnine d Order Online d K d L About the Printer Software 173 AL M300 AL M400 Series User s Guide Note To change the two windows above click a Paper Displays the paper size the paper type and the approximate amount of paper remaining in the paper source b Toner Indicates the rema
156. ous settings in the Extended Settings dialog box To open the dialog box click Extended Settings on the Optional Settings tab Making Optional Settings The printer driver can update the installed option information automatically by clicking Acquire from Printer 1 Access the printer driver 2 Click the Optional Settings tab then click Manual Settings 3 The Optional Settings dialog box appears 4 Make settings for each installed option then click OK About the Printer Software 170 AL M300 AL M400 Series User s Guide Displaying consumable product information The remaining service life of the consumable products is displayed on the Basic Settings tab Note L This function is available only when EPSON Status Monitor is installed Q This information might be different from the information displayed in EPSON Status Monitor Use EPSON Status Monitor to get more detailed information about consumable products I Ifthe genuine consumable products are not used the level indicator and the alert icon showing the remaining service life are not displayed Ordering consumable products and maintenance parts Click the Order Online button on the Basic Settings tab See Order Online on page 177 for details Note This function is available only when EPSON Status Monitor is installed Using EPSON Status Monitor EPSON Status Monitor is a utility program that monitors your printer and gives you information about its cur
157. out optional lower paper cassette C2 as an example Use the same procedure for optional paper cassette C3 and C4 1 Pull out the optional paper cassette from the cassette unit Troubleshooting 145 AL M300 AL M400 Series User s Guide Note The optional paper cassette to be pulled out varies according to the error message displayed on the LCD panel When C2 C3 and or C is displayed pull out the optional paper cassette C2 C3 and or C4 If there is any jammed paper remove it gently with both hands Be careful not to tear the jammed paper cover E2 Note The cover to be opened varies according to the error message displayed on the LCD panel When E2 Troubleshooting 146 User s Guide AL M300 AL M400 Series If there is any jammed paper remove it gently with both hands Be careful not to tear the jammed paper 4 SS ME M a f No 5 Close the rear cover of the optional paper cassette NN AN RY AN i is 147 Troubleshooting AL M300 AL M400 Series User s Guide 6 Open cover B 7 Ifthere is any jammed paper remove it gently with both hands Be careful not to tear the jammed paper Caution Do not touch the transfer roller on the transfer unit to avoid damaging it Y Important L Donotexpose the photoconductor unit to sunlight at all and avoid exposing it to room light for more th
158. outs aad Ee ERR D RRERRRR UR ROCK HERE adu ES ETENEE E Ra 5S RRR 50 Printing Wale Hd Ses cesso E EKER SAG Enr CREE RP C E a DEERE RENE PORE AG cR E SERS 51 Printing headers and footers v esurduete dae i se ERE RE WEE ERR RPEPPRERITETPIE IER P AAA 52 Printing Wwithan OVerlay cai ds diay ies cashew urrais dep EURT Ei aee ga ew a E X 53 Printing the copy protected document ss e pk ERR RR RE Eder donee d etn em eK RAdCR 56 Printing Multiple Print Jobs at OOBOO44 sus snus ws eee wa EO REECCOD Gees ARD D D nU RR ERA 57 Using the Reserve Job Function 2o desunt a Oe pea Rr e e ica Re Ro REOR E So MH 57 Sendin the print JODua usus du sov xe UC SSK KCK SAE CR IO CR C a ERE EE EC EY kee Pe ea an 58 Chapter 3 Using the Control Panel Using the Control Panel Menus i ciceed qd i Ee a aden CA UR E de ATE ORR Lae acd ard 60 When to make control panel settings i oos ci Rn re e ERE HE E e actos 60 How to access the control panel menus cou oot o ox oio Foro o bb AC ai ied 60 How to register menus as bookmarks sos esee bo Sa xrrRERE sateen deed jay eee drea ga 61 Control Panes oe rapa s eR AK Pe RERUM EHRRORROR IAE E dp e o e loeo Re e db dnd aa da aen Ra 62 information Menu o ou d eu e E UR RR Raa a eee T eo e e e d o RR ER i Ead ub EIERE 62 System Information Menu vier Ee GIO Rr C aee EEE ENRE oa Y LAC REC 64 jbcidor PEUT 65 Emulation Men oue ea E LERECUDURAN A RARE EAR RRRAAA RI ECCE e e RR RE rrr 66 Printing Mentcsosesrs S n ERAS ERRAR
159. pages with only one character per page Troubleshooting 155 AL M300 AL M400 Series User s Guide Cause What to do The Density setting may be too dark In the printer driver click Extended Settings on the Optional Settings tab and then lighten the Density setting If the tu setting intheFr back to 2 iu is set to change it There may be a temporary problem with the toner or developer Try to perform E h in thePrinte Adi Note that onsumes the toner See Printer Adjust Menu on page 89 for details Dots appear in the printout Cause What to do The paper path inside the printer may be dusty Clean internal printer components by printing three pages with only one character per page Your paper may be moist or damp Do not store paper in a humid or damp environment Be sure to use paper that is newly unwrapped The paper type setting may not be appropriate for the loaded paper Set the appropriate paper type in the printer driver Adjust the TE settings in the Fr i See Printer Adjust Menu on page 89 for details The printer may be being used in a location at a high altitudes iu See d setting in the ri Printer Adjust Menu on page 89 for details There may be a temporary problem with the toner or developer Try to perform rin the F ei Pu Note that onsumes the toner See Printer Adj
160. part is low check automatically once a day when you start printing or display the status by box accessing EPSON Status Monitor g Display only when a replacement When this radio box is selected the Order Online window appears automatically only when a replacement part first becomes low h More Settings button an order appears Opens the More Settings dialog box in which you can set the URL for placing i Monitor Settings button Opens the Monitor Settings dialog box to set the monitoring interval Note for Windows 8 7 or Vista users When Allowmonitoring of shared printers check box is selected the User Account Control dialog box will appear Then click Yes for Windows 8 or 7 or Continue for Windows Vista to make the settings Note When sharing the printer be sure to set EPSON Status Monitor so that the shared printer can be monitored on the print server Order Online r al iS Order Online x The replacement parts listed below for the EPSON Advanced can be purchased online Replacement Parts Code The codes listed above may not apply to your country region Contact your local Epson dealer or representative regarding the availability of these replacement parts ff you would like to place an order online or find the dealer nearest you click Order Now Find Dealer to open your Web browser and connect to the Web site To check the remaining life of the printer s rep
161. per on page 136 Close Cover wwww The specified cover uuu does not close securely Open the cover once and then close Also this warning message may appear when the photoconductor is not installed on the printer Collate Disabled Printing by specifying the number of copies is no longer possible due to a lack of memory RAM If this warning message appears print only one copy at a time To clear this warning message select C from the control panel s F 41 See How to access the control panel menus on page 60 for instructions CompactFlash Error For AL M400 Series only ue installed CompactFlash memory is not supported by the printer or you selected H when the d was LE on ihr contr panel Turn off the printer and remove oe ee ee memory If Format Res i is displayed on the control panel select CompactFlash Full For AL M400 Series only The optional CompactFlash memory is full and you cannot save any data Delete the prio uud data from the CompactFlash memory To clear this warning message select C1aa rins from the control panel s Reset Meri For instruction about accessing the control nd menus see How to access the control panel menus on page 60 Using the Control Panel 96 AL M300 AL M400 Series User s Guide Cooling Down The printer is cooling down This is not an error message and will clear itself Correct time using Time Setting The current time setting is reset es
162. power cord and turn the printer on To confirm that the option is installed correctly print a configuration status sheet See Printing a Configuration Status Sheet on page 151 Removing a memory module Caution Be careful when working inside the printer as some components are sharp and may cause injury Important Before you remove a memory module be sure to discharge any static electricity by touching a grounded piece of metal Otherwise you may damage static sensitive components Perform the installation procedure in reverse When removing amemory module from its slot spread apart the clips on each side of the memory slot and then slide the memory module out Roo Installing Options 119 AL M300 AL M400 Series User s Guide CompactFlash Memory For AL M400 Series only Installing a CompactFlash memory An optional CompactFlash memory enables you to store overlay forms use Reserve Job function and improve the collate printing environment Caution Be careful when working inside the printer as some components are sharp and may cause injury ga Important Before you installa CompactFlash memory be sure to discharge any static electricity by touchinga grounded piece of metal Otherwise you may damage static sensitive components 1 Turn the printer off and unplug the power cord and interface cable 2 Remove the left side cover by loosening the screw on the back of the printer and s
163. printer always keep it horizontal For short distances Before you move the printer prepare the location where you are going to place it See the following sections L Setting up the printer on page 13 L Finding the place for the printer on page 15 1 Turn off the printer and remove the following items L Power cord L Interface cables L Loaded paper LJ Installed options Cleaning and Transporting the Printer 134 AL M300 AL M400 Series User s Guide 2 Be sure to lift the printer by the correct positions as shown below Y Important When moving the printer always keep it horizontal Note The above illustrations show the AL M400 Series as an example Cleaning and Transporting the Printer 135 AL M300 AL M400 Series User s Guide Chapter 7 Troubleshooting Clearing Jammed Paper If paper becomes jammed in the printer the printer s LCD panel and EPSON Status Monitor provide alert messages Error Message Clear Paper Jam B For instructions on clearing this type of paper jam see Paper Jam B Cover B Clear Paper Jam MP C1 B Clear Paper Jam MP C1 C2B For instructions on clearing this type of paper jam see Paper Jam MP C1 C2 B MP tray Cassette1 2 Cover B on page 140 AL M400 Series only Clear Paper Jam C2 E2 B Clear Paper Jam C3 E2 B Clear Paper Jam C4 E3 B Clear Paper Jam C2 C3 E2 E3 B Clear P
164. r instruction about accessing the control rand menus see How to access the control panel menus on page 60 RAM CHECK The printer is checking the RAM Ready The printer is ready to receive data and print Reboot to apply settings You selected Ho when Da scu to applu the set clear this warning message select rnins font ilie bistro pac ski access the control panel menus on page 60 for instructions was displayed To 4 See How to Remove paper from output tray For AL M400 Series only Using the Control Panel 102 AL M300 AL M400 Series User s Guide The output tray reached the maximum capacity Removing the printouts will print the rest of the print job Replace Feed Roller C1 Replace Feed Roller C2 Replace Feed Roller C3 For AL M400 Series only Replace Feed Roller C4 For AL M400 Series only The feed roller C1 C2 C3 or C4 has reached the end of its service life and needs to be replaced If this error occurs consult your dealer Replace Fuser For AL M300 Series only The fuser has reached the end ofits service life and needs to be replaced For details about replacement see the instructions that come with the fuser unit Caution If the printer has been in use the fuser and the surrounding areas may be very hot If you must touch one of these areas turn off the printer and wait 40 minutes to allow the heat to subside before doing so Replace Maintenance Unit For AL M400 Series
165. r printer the printer name is followed by PostScript from the Name List Your printer model is automatically selected in the Printer Model List Note for Bonjour users If your printer model is not automatically selected in the Printer Model list you need to reinstall the PostScript printer driver See Installing the PostScript printer driver on page 192 Click Add Note for IP Printing users USB or Bonjour users Select your printer from the Printers then select Options amp Supplies The printer information dialog box appears then make the necessary settings About the Printer Software 193 AL M300 AL M400 Series User s Guide 6 Confirm that your printer s name is added to the Printers list Then quit Print amp Fax Print amp Scan for Mac OS X 10 8 or 10 7 Accessing the PostScript printer driver You can change the PostScript printer driver settings in the PostScript printer driver Changing the printer setup settings You can change or update the printer setup settings according to the options installed in your printer For Mac OS X users 1 Open the System Preferences and then double click the Print amp Fax Print amp Scan for OS X 10 8 or 10 7 icon 2 Select the printer from the list 3 Select Options amp Supplies 4 Make necessary changes to the settings then close the dialog box 5 Quit Print amp Fax Print amp Scan for Mac OS 10 8 or 7 Using the PCL printer driv
166. r switches into the deep sleep mode at the time specified in the T F setting if the printer is not operated or receives no jobs In the deep sleep mode the Wakeup Sleep button lights and more power is saved than when in the sleep mode Using the Control Panel 87 AL M300 AL M400 Series User s Guide Note The printer does not enter the deep sleep mode in the following cases is selected in H ie tuark is set to Un in Hs To recover from the deep sleep mode press the Wakeup Sleep button The printer recovers automatically when it receives a print job Power Off Timer Power Off mode For EU models only When this setting is set to Qr the printer automatically turns off at the time specified in the T t setting The printer does not enter the power off mode if it is receiving or sending data The printer recovers from the power off mode when the power switch is turned on Time to Off For EU models only Specifies the length of the time until the printer enters the power off mode if there are no button operations and no jobs to be printed Note You can adjust the time before power management is applied Any increase will affect the product s energy efficiency Please consider the environment before making any change Support Menu Enter the 5i E by pressing the WV Down button while turning the printer on to make and K Important When formatting the CompactFlash or deleting the data
167. rd does not exceed the extension cord ampere rating L When connecting this product to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable 4 Use only optional products such as the paper cassette units and the printer stand produced specifically for this product Using options produced for other products may cause the product to fall over and injure someone Finding the place for the printer When relocating the printer always choose a location that has adequate space for easy operation and maintenance Use the following illustration as a guide for the amount of space required around the printer to ensure smooth operation AL M300 Series AL M400 Series a 40cm b 40cm C 10cm d 60cm e 90cm f 40cm To install and use any of the following options you will need the indicated amount of additional space Safety Instructions 15 AL M300 AL M400 Series User s Guide AL M300 Series A 250 Sheet Paper Cassette Unit adds 6 5 cm to the bottom of the printer AL M400 Series A 550 Sheet Paper Cassette Unit adds 10 0 cm to the bottom of the printer In addition to space considerations always heed the following precautions when finding a place to locate the printer O D wu Place the printer near an e
168. rent status Installing EPSON Status Monitor 1 Make sure that the printer is off and that Windows is running on your computer 2 Insert the Software Disc in the CD DVD drive Note Ifthe Epson Install Navi screen does not appear automatically right click on the blank space in the modern UI style click All apps appearing on the right bottom corner of the screen then click Computer for Windows 8 or Server 2012 click Start then click Computer for Windows 7 Vista or Server 2008 or click the My Computer icon on the desktop for Windows XP or Server 2003 Right click the CD DVD drive icon click Open in the menu that appears then double click InstallNavi exe 3 Readthe license agreement statement click the check box in the screen then click Next 4 When the Select the product screen appears select the product and then click Next About the Printer Software 171 AL M300 AL M400 Series User s Guide 5 Make sure that the Epson Status Monitor check box is selected and then click Install 6 When the installation is complete click Cancel Note If you want to use the printer via the print server you have to install EPSON Status Monitor from the Software Disc with administrator privileges in each client Accessing EPSON Status Monitor Click the EPSON Status Monitor tray icon on the taskbar then select the printer name and menu you want to access a About 28 Simple Status dp Detailed Status LJ Repla
169. rface the printer prints the print job MP Mode This setting determines whether the MP tray has the highest or lowest priority when Auto is selected as the Paper Source setting in the printer driver When is selected as the MP Mode the MP tray has the highest priority as the paper source If you select 23 the MP tray has the lowest priority Manual Feed Allows you to select the manual feed mode for the MP tray Copies Using the Control Panel 70 AL M300 AL M400 Series User s Guide Designates the number of copies to be printed from 1 through 999 Duplex Turns duplex printing on or off This allows you to print on both sides of a page Binding Specifies the binding direction of the printout Start Page Specifies whether duplex printing starts from the front or back of the page Skip Blank Page Enables you to skip blank pages when printing Auto Eject Page it setting is reached The default is t which means paper is not ejected when the time out limit is reached Size Ignore If you want to ignore a paper size error select Bri When you turn this item on the printer keeps printing even if the image size exceeds the printable area for the specified paper size This may cause smudges because ofthe toner that is not transferred onto the paper properly When this item is turned off the printer stops printing if a paper size error occurs Auto Cont When you turn this setting on the printer eu ape
170. rinter To make sure of the name of the shared printer ask the administrator of the network d Ifthe printer driver is installed in the client beforehand you need to select either the new printer driver or the current printer driver When the prompt to select the printer driver appears select the printer driver according to the message m Ifthe additional driver for the corresponding Windows is installed in the print server go to the next step Make sure of the settings then click Finish G3 fb Add Printer You ve successfully added EPSON Advanced V Set as the default printer To check if your printer is working properly or to see troubleshooting information for the printer print a test page d About the Printer Software 186 AL M300 AL M400 Series User s Guide Note When Set as the default printer check box appears select whether to use the printer as the default printer or not then click Next or Finish Installing the printer driver from the Software Disc Follow the instructions below to install the printer driver from the Software Disc that comes with your printer The on screen displays on the following pages may differ depending on the version of Windows OS Note Q A computer with a CD DVD drive is necessary If the computer has no CD DVD drive copy the folder noted in step 2 that is stored in the Software Disc to your computer L When installing in Windows XP or XP x64 c
171. rld Wide Web http www epson co in Information on product specifications drivers for download and products enquiry are available Epson India Head Office Bangalore Phone 080 30515000 Fax 30515005 Epson India Regional Offices Location Telephone number Fax number Mumbai 022 28261515 16 17 022 28257287 Delhi 011 30615000 011 30615005 Chennai 044 30277500 044 30277575 Kolkata 033 22831589 90 033 22831591 Hyderabad 040 66331738 39 040 66328633 Where To GetHelp 219 AL M300 AL M400 Series User s Guide Location Telephone number Fax number Cochin 0484 2357950 0484 2357950 Coimbatore 0422 2380002 NA Pune 020 30286000 30286001 30286002 020 30286000 Ahmedabad 079 26407176 77 079 26407347 Helpline For Service Product info or to order a cartridge 18004250011 9AM 9PM This is a Toll free number For Service CDMA amp Mobile Users 3900 1600 9AM 6PM Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e mail address below Trunk Line 63 2 706 2609 Fax 63 2 706 2665 Helpdesk Direct Line 63 2 706 2625 E mail epchelpdesk epc epson com ph World Wide Web http www epson com ph Information on product specifications drivers for download Frequently Aske
172. rocedural instructions refer to the PostScript printer driver The printer does not print correctly in the PostScript mode Cause What to do The printer s emulation mode setting is incorrect The printer is set to the fits mode by default so that it can automatically determine the encoding used in the received print job data and select the appropriate emulation mode However there are situations where the printer cannot select the correct er emulation mode In this case it must be set manually to F Set the emulation mode through the SelecType Er on the printer See Emulation Menu on page 66 The printer s emulation mode setting for the interface The emulation mode can be set individually for each interface that you are using is incorrect which receives print job data Set the emulation mode for the interface you are using to FS Set the emulation mode through the SelecType Er on the printer See Emulation Menu on page 66 The printer does not print Cause What to do An incorrect printer driver is selected Make sure that the PostScript printer driver that you are using to print is selected TheE to a mode other tha you are using Dc to orP5 in the printer s Control Panelisset Change the mode setting to either or P3 for the interface that Troubleshooting 166 AL M300 AL M400 Series User s Guide The printer orits driverdoe
173. rom the wall outlet and refer servicing to a qualified service representative under the following conditions A When the power cord or plug is damaged or frayed B If liquid has been spilled into it C If it has been exposed to rain or water D If it does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E If it has been dropped or the cabinet has been damaged F If it exhibits a distinct change in performance indicating a need for service Avoid sharing outlets with other appliances Connect all equipment to properly grounded power outlets Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off Connect your printer to an electrical outlet that meets the power requirements of this printer Your printer s power requirements are indicated on a label attached to the printer If you are not sure ofthe power supply specifications in your area contact your local power company or consult your dealer Safety Instructions 14 AL M300 AL M400 Series User s Guide L Ifyou use an extension cord make sure that the total of the ampere ratings on the products plugged into the extension co
174. rsrssesersreecosscscseeeseaesoesssensaes 213 inr 213 PS nemo endet e o oto Co aor poetice eet du E 79 Q Quick Print Job menu eee 74 106 R Relocating the printer sssseeeeeeeene 15 Replacement Messages c cscsssssssessssesseesssesseesssesseeesees 124 Reserve job data aate tede is 106 Reset men sor dedere e ave a 73 S DOL VICE ONENE A ANAE 213 SCtUP METU aerasi teete oe te aU ETENEE eoe ere anra 69 Sharing the printer Installing the printer driver from the Software Disc CWA COWS so cssssvsvescsavanatevssers taxes contasdasvcherstoassareveveens 187 Setting up clients Windows sss 182 Using an additional driver Windows 179 Special media Printing On aaaioiadoonone aet taedio tes 36 Status and error messages 94 Status sheet how to print ssoseocoteeo esee etes 108 151 Support meHU oiicietie stie tito esit ente tetti EHE ee tie 88 System information menu sese 64 T Toner cartridge Specifications AL M300 Series ss 204 Specifications AL M400 Series sss 212 Toner Save mode ionem i 45 Toner Save mode uuaac citeriore ieiunio 45 Transporting the printer long distance 133 Transporting the printer short distance 134 Tray ACM Us er roter pen ocio tee ees ss 65 Troubleshooting 94 108
175. s Sending the print job For Windows users 1 Click the Optional Settings tab then click Reserve Jobs Settings The Reserve Jobs Settings dialog box appears 2 Select the Reserve Job On check box then select Re Print Job Verify Job or Confidential Job Printing Tasks 58 AL M300 AL M400 Series User s Guide 3 Enter a user name and job name in the corresponding text boxes If you selected Confidential Job enter a four digit number in the password text box to set the password Note If you want to create a thumbnail of the first page of a job select the Create a thumbnail check box Thumbnails can be accessed by entering http followed by the internal print server s IP address ina Web browser 4 Click OK Note The OK button becomes available after both the user name and job name have been entered If you selected Re Print Job the printer prints your document If you selected Verify Job the printer prints one copy of your document To print or delete this data using the printer s control panel see Printing and Deleting Reserve Job Data on page 106 Printing Tasks 59 AL M300 AL M400 Series User s Guide Chapter 3 Using the Control Panel Using the Control Panel Menus When to make control panel settings In general printer driver settings override settings made using the control panel You should make the following settings by using the control panel because these settings ca
176. s Azi building Atlas ArenA Hoogoorddreef 5 1101 BA Amsterdam Zuidoost The Netherlands Telephone 31 20 314 5000 Interfaces USB interface Hi Speed USB Compatible with the USB 2 0 Specification Note L Your computer must support Hi Speed USB or USB in order to use Hi Speed USB or USB as the interface to connect your computer to the printer LI Since Hi Speed USB is fully compatible with USB USB can be used as an interface Ethernet interface You can use an IEEE 802 3 1000BASE T 100BASE TX 10BASE Te straight through shielded twisted pair interface cable with an RJ45 connector Technical Specifications AL M400 Series 210 AL M300 AL M400 Series User s Guide Options Optional paper cassette unit Product code C12C802771 Paper size A4 A5 B5 Letter LT Half Letter HLT Legal LGL Government Letter GLT Government Legal GLG Executive EXE F4 Paper weight 60 to 216 g m 16 to 57 5 Ib Paper feed Three optional paper cassette units can be installed Automatic feed delivery system Cassette capacity up to 550 sheets Paper types Plain paper Semi thick paper Preprinted paper Letterhead Recycled paper Color paper Thick paper Extra thick paper Labels Special Dimensions and weight Height 140 mm 5 5 in Width 393 mm 15 5 in Depth 399 mm 15 7 in Weight 4 kg 8 8 Ib including cassette Note This produ
177. s not appear inutilities inthe printer configuration Mac OS only Cause What to do The printer name has been changed Ask the network administrator for details then select the appropriate printer name The font on the printout is different from that on the screen Cause What to do The PostScript screen fonts are not installed The PostScript screen fonts must be installed on the computer that you are using Otherwise the font that you select is substituted by some other font for display on the screen For Windows users only Specify the appropriate substitution fonts using the Font Substitution Table The appropriate substitution fonts are not correctly specified on the Device Settings tab of the printer s Properties dialog box The printer fonts cannot be installed Cause What to do TheE set to iin the printer s Control Panelisnot ChangetheE u setting toPZ for the interface that for the interface that you are using you are using then try reinstalling the printer fonts again The edges of texts and or images are not smooth Cause What to do The Print Quality is set to Fast Change the Print Quality setting to Fine Troubleshooting 167 AL M300 AL M400 Series User s Guide The printer does not print normally via the USB interface Cause What to do For Windows users only The printer cannot print binary data when i
178. se the Binary protocol See PS3 Menu on page 79 for details For Windows users only Click Advanced on the PostScript sheet of the printer s Properties then change the Data Format setting from ASCII data default to Printing cannot be performed using the network TBCP Tagged binary communications protocol interface When thei u setting is set tom TBCP is not available Use the Binary protocol See PS3 Menu on page 79 for details An undefined error occurs Mac OS only Cause What to do The version of the Mac OS that you are using is This printer s driver can only be used on Mac OS computers unsupported running Mac OS X version 10 5 8 or later Troubleshooting 168 AL M300 AL M400 Series User s Guide Chapter 8 About the Printer Software Using the Printer Software for Windows Using the printer driver The printer driver is the software that allows you to adjust printer settings to get the best results Note The printer driver s online help provides details on printer driver settings Note for Windows Vista users Do not press the power button or put your computer to standby or hibernate mode manually during printing Accessing the printer driver You can access the printer driver directly from any application programs and from your Windows operating system The printer settings made from any Windows applications override the setting made from the opera
179. set Feed Offset2 Scan Offset2 FeedOffsetMP ScanOffsetMP FeedOffsetC1 ScanOffsetC1 FeedOffsetC2 ScanOffsetC2 FeedOffsetC3 ScanOffsetC3 FeedOffsetC4 ScanOffsetC4 3 5 0 0 3 5 mm in 0 5 mm increments TR Plain1 TR Plain2 TR SemiThk TR Labels TR Thick TR ExtraThck TR Thick3 TR Envelope Using the Control Panel 90 AL M300 AL M400 Series User s Guide Temp Plain1 9 0 9 Temp Plain2 Temp SemiThk Temp Labels1 Temp Thick Temp ExtraThck Temp Thick3 Temp Envelope Highland 0 2 4 6 BTR Cleaning Dev Refresh Toner Refresh Noise Level 0 3 7 Mono DiagnosisSht Aavailable only for AL M400 Series Plain Preprinted Letterhead Recycled Color Special Adjusts the print quality according to the paper type Select 8 when a thin paper is printed To print e Thick3 paper stiff smooth on the surface and more than 279 mm vertically select 2 for 1 in this menu and Special from Paper Type on the printer driver However duplex printing is not available with this settings and feeding paper takes more time Feed Offset Adjusts the vertical position in which to start printing The position moves lower on the sheet as the value increases This setting is used when doing single sided printing or printing the
180. st or damp Do not store your paper in a humid or damp environment Cover B may not be closed securely Open cover B hold both ends of it and then close again The Toner Save mode may be on Turn off the Toner Save mode using the printer driver or the printer s control panel menus For Windows users on the Basic Settings tab in the printer driver click Advanced and select the More Settings button Then deselect the Toner Save check box The Density setting may be too light Only when ESC Page Color mode is being used In the printer driver click Extended Settings on the Optional Settings tab and then darken the Density setting The Density setting may be set too light in the Printing Increase the value within the setting range 1 to 5 of tu See Menu Printing Menu on page 66 for detail The paper type setting may not be appropriate for the Set the appropriate paper type in the printer driver loaded paper Adjust the TF settings in the i See Printer Adjust Menu on page 89 for details There may be a temporary problem with the toner or developer Try to perform E h in the F zi Note that 1 sh consumes the toner See Printer Adjust Menu on page 89 for details The toner cartridge may be near the end of its service life If the message on the LCD panel or in EPSON Status Monitor indicates that the toner cartridge is near the end of its service life replace the toner
181. sta Server 2008 L Change or Remove Programs for Windows XP or Server 2003 Select the printer software that you want to uninstall and then click the item below Note J Uninstall Change for Windows 7 Vista Server 2008 1 Change Remove for Windows XP Server 2003 You can uninstall EPSON Network Utility by selecting EPSON Status Monitor from the menu If you monitor more than one printer on the network using EPSON Status Monitor and if you uninstall EPSON Network Utility you cannot display any printer status from EPSON Status Monitor Sharing the printer on a network This section describes how to share the printer on a standard Windows network About the Printer Software 178 AL M300 AL M400 Series User s Guide The computers on a network can share a printer that is directly connected to one of them The computer that is directly connected to the printer is the print server and the other computers are the clients which need permission to share the printer with the print server The clients share the printer via the print server The following operating systems can be used as print server and client operating systems Print Server OS 32 bit OS Windows 8 7 Vista XP Server 2008 Server 2003 64 bit OS Windows 8 x64 7 x64 Vista x64 XP x64 Server 2012 x64 Server 2008 x64 Server 2003 x64 Client OS 32 bit OS Windows 8 7 Vista XP 64 bit OS Windows 8 x64 7 x64 Vista x64 XP x6
182. t Normal Bi D ECP Off Nibble Buffer Size Normal Maximum Minimum After this item is changed the setting value takes effect after a warm boot or after the power is turned on again While it is reflected in the Status Sheet and EJL read back the actual change takes effect after a warm boot or after the power is turned on again Parallel I F Allows you to activate or deactivate the parallel interface Using the Control Panel 75 AL M300 AL M400 Series User s Guide Speed Specifies the pulse width of the ACKNLG signal when receiving data in the Compatibility mode or Nibble mode When F 2 t is selected the pulse width is about 1 us When is selected the pulse width is about 10 us Bi D Allows you to specify the bidirectional communication mode When you select FF bidirectional communication is disabled Buffer Size Determines the amount of memory to be used for receiving data and printing data If Hi selected more memory is allocated for receiving data If ii is selected more memory is allocated for printing data Note d ToactivateButter 3 it back on Or you can perform a 3 ize settings you must turn off the printer for more than five seconds then turn operation as explained in Reset Menu on page 73 4 Resetting the printer erases all print jobs Make sure the Ready light is not flashing when you reset the printer USB Menu Item Settings default in bo
183. t is connected to the computer via the USB interface Make sure that the Data Format setting whichis accessed by clicking Advanced on the PostScript sheet of the printer s Properties is set to ASCII or TBCP The Data Format setting in the printer s Properties is not set to ASCII or TBCP If your computer is running Windows Vista Vista x64 XP XP x64 click the Device Settings tab in the printer s Properties then click the Output Protocol setting and select ASCII or TBCP For Mac OS users only The printer cannot print binary data when it is connected to the computer via the USB interface Make sure that the print setting in The print setting in the application is set to binary the application is set to ASCII encoding encoding The printer does not print normally via the network interface Cause What to do For Windows users only If the file is created in an application that allows you to change the data format or encoding such as Photoshop make sure that the The Data Format settingisditferentfromithe dataformat setting in the application matches that in the printer driver setting specified in the application For Windows users only Click Advanced on the PostScript sheet of the printer s Properties then change the Data Format setting from ASCII data default to The print aata istma larges TBCP Tagged binary communications protocol Whenthe amp gi u setting is set tom TBCP is not available U
184. t printing or to delete the data Printing a Configuration Status Sheet 1 Turn on the printer The LCD panel shows E 2 Press the gt Right button three times The printer prints a configuration status sheet 3 Confirm that the information about the installed options is correct If the options are installed correctly they appear under Hardware Configuration Ifthe options are not listed try reinstalling them Note L Ifthe configuration status sheet does not list your installed options correctly make sure that they are securely connected to the printer I Ifyou are unable to get the printer to print a correct configuration status sheet contact your dealer Q Print the configuration status sheet on A4 size paper Using the Control Panel 108 AL M300 AL M400 Series User s Guide Canceling Printing You can cancel printing from your computer by using the printer driver To cancel a print job before it is sent from your computer see Cancelling a Print Job on page 41 Using the Pause Release button The n t Pause Release button on your printer is the quickest and easiest way to cancel printing Pressing this button cancels the currently printing job or the specified print job in the printer s memory Follow the steps below to cancel the job l Press the mn Pause Release button 2 Press the V Down or A Up button to select the job that you want to cancel then press the OK
185. tall Toner Cartridge The toner inside of the toner cartridge may be uneven Remove the toner cartridge rock it back and forth a few times so the toner is spread evenly and then reinsert it If this error persists consult your dealer Sleep while the Wakeup Sleep button is lighting The printer is currently in the power save mode This mode is canceled when the printer receives print data Toner Cartridge Error There is a problem with the toner cartridge Remove the toner cartridge and reinsert it If that fails to clear the error replace the toner cartridge with a new one For details about replacement see the instructions that come with the toner cartridge Toner Low This message indicates that the toner cartridge is near the end of its service life Prepare a new toner cartridge Unable Clear Error The printer cannot clear an error message because the error status still remains Try solving the problem again Warming Up The printer is warming up the fuser to be ready to print Write Error ROM P This message indicates an internal error in the printer Reset the printer If this error persists consult your dealer Writing ROM P Using the Control Panel 105 AL M300 AL M400 Series User s Guide This message indicates that a ROM module in the slot is being written Please wait until this message disappears Wrong Password No print jobs have been saved with the password you entered Wrong Photoconductor An i
186. tatus Sheet Print Supplies Status Sheet Print Usage History Sheet Reserve Job List Form Overlay List Network Status Sheet 3 4 USB Extl FStatusSht gt PS3 Status Sheet PS3 Font List PCL Font Sample ESCP2 Font Sample FX Font Sample 1239X Font Sample Toner E F to EF Using the Control Panel 62 AL M300 AL M400 Series User s Guide Item Values Photocon E F to E F Fuser Unit Life E F to E F Maintenance Unit Life Evert to E F Total Pages 0 to 99999999 1 Available only when the jobs are stored by using the iab feature 2 Available only for AL M400 Series 3 Available only when the LF setting int i is set to Cn Available only for AL M300DN and AL M400 Series Available only when the printer is connected to a USB device with D4 support and has been turned on when thet setting is set to On 6 Available only for AL M300 Series Print Configuration Status Sheet Prints a sheet showing the current printer settings and installed options This sheet can be useful to confirm whether option have been installed correctly Print Supplies Status Sheet Prints a sheet showing information about consumables Print Usage History Sheet Prints a sheet showing the history of the printer s usage Reserve Job List Prints a list of reserved print jobs stored on the printer s memory Form Overlay
187. ter is able to emulate the graphics Semen set with the printer commands If you select the bit image density is high and if you select t the bit image density is low If you select the printer converts bit images to bar codes by automatically filling in any vertical gaps between dots This produces unbroken vertical lines that can be read bya bar code reader This mode will reduce the size of the image being printed and may also cause some distortion when printing bit image graphics ZeroChar Specifies whether the printer prints a slashed or unslashed zero FX Menu Item Settings default in bold Font Courier Prestige Roman Sans serif Script Orator S OCR A OCR B Pitch 10cpi 12cpi 15cpi Prop Condensed Off On T Margin 0 40 0 50 1 50inch in 0 05 inch increments Text 1 66 81lines CGTable PcUSA Italic PcMultilin PcPortugue PcCanFrenc PcNordic PcTurkish2 Pclcelandic PcE Europe BpBRASCII BpAbicomp Roman 8 PcEur858 ISO Latin1 8859 151SO Country USA France Germany UK Denmark Sweden Italy Spain Japan Norway Denmark2 Spain2 LatinAmeric Auto CR On Off Auto LF Off On Bit Image Dark Light BarCode Using the Control Panel 82 AL M300 AL M400 Series User s Guide Item Settings default in bold ZeroChar 0 or the zero character with a slash Font Selects the font Pitch Selects the pitch the horizontal
188. the consumables and available paper sizes Adjusting Printer Wait a few minutes Do not open or close the covers or turn off the printer until this message disappears Bookmark Failed The selected menu cannot be registered as a bookmark Some menus cannot be registered as bookmarks Bookmark Registered The selected menu is registered as a bookmark Cancel All Print Job The printer is canceling all print jobs in the ier eens one jobs the printer is currently receiving or printing This message appears whenCancei All Jobs is selected on the control panel Cancel Print Job Using the Control Panel AL M300 AL M400 Series User s Guide a T is s the specified print job and the current print job This message appears when is selected after you specify the file to be canceled on the control panel Can t Print The print data is deleted because it is incorrect Make sure the appropriate paper size and printer driver are used Can t Print Duplex The printer has encountered problems during duplex printing Make sure you are using an appropriate type and size of paper for the duplex printing The problem could also be a result of incorrect settings for the paper source you are using Pressing the OK button will print the rest of the print job on only one side of the paper To cancel the print job see Canceling Printing on page 109 Can t Use Bookmark The registered menu cannot be used because the menu is dis
189. the paper guides in all the paper cassettes and the MP tray are set to the correct paper size positions The paper source setting may not be correct Make sure that you have selected the correct paper source in your application There may be no paper in the paper source Load paper into the selected paper source The size of loaded paper differs from the control panel or printer driver settings Make sure that the correct paper size and paper source are set in the control panel or printer driver Too many sheets may be loaded in the MP tray or paper cassettes Make sure that you have not tried to load too many sheets of paper For the maximum paper capacity for each paper source see General on page 199 for AL M300 Series or General on page 207 for AL M400 Series If paper does not feed from the optional paper cassette unit the unit may not be installed properly For instructions on installing the unit see Optional Paper Cassette Unit on page 111 The pickup roller is dirty Clean up the pickup roller For instructions see Cleaning the pickup roller on page 127 The extra thick paper that is loaded may have the following problems The paper is too stiff The paper is too smooth The paper is curled Feed a paper from the standard paper cassette When the paper is 279 mm or longer vertically set 2 in the ET 1 setting of theF E set the Paper Tybe setting to Special
190. ting system From the application Click Print Print Setup or Page Setup from the File menu As necessary click Setup Options Properties or a combination of these buttons Windows 8 Windows Server 2012 users Right click the bottom left corner of the screen in the desktop style select Control Panel Then click View devices and printers right click the printer and select Printing preferences Note To display the control panel without a mouse in the modern UI style swipe the right edge of the screen to left and select Settings in the charm bar menu About the Printer Software 169 AL M300 AL M400 Series User s Guide Windows 7 users Click the start button select Devices and Printers Then right click the printer and select Printing preferences Windows Vista Server 2008 users Click amp Start click Control Panel then double click Printers Right click your printer s icon then click Printing Preferences Windows XP Server 2003 users Click Start click Printers and Faxes Right click your printer s icon then click Printing Preferences Printing a configuration status sheet To confirm the current status of the printer print a status sheet from the printer driver Note Print the configuration status sheet on A4 size paper Landscape 1 Access the printer driver 2 Click the Optional Settings tab and then click Configuration in Print Status Sheets Making Extended Settings You can make vari
191. tions After the installation is done access your printer s Properties to customize the settings and Printing Preferences to make the appropriate printer driver settings Note The printer driver s online help provides details on printer driver settings Uninstalling the printer driver Note The procedure below uses Windows 7 as an example 1 Close all applications 2 Access Program and Features on the Control Panel 3 Select Epson Universal Laser P6 and then click Uninstall Change About the Printer Software 195 AL M300 AL M400 Series User s Guide Follow the on screen instructions About the Printer Software 196 AL M300 AL M400 Series User s Guide Appendix A Technical Specifications AL M300 Series Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any type of paper Always test samples of paper stock before purchasing large quantities or printing large jobs Available paper types Paper type Description Plain paper Weight 60 to 80 g m Recycled paper is acceptable Envelopes No paste and no tape No plastic window unless specifically designed for laser printers Labels The backing sheet should be covered completely with no gaps between labels Semi thick paper Weight 81 to 105 g m Thick paper Weight 106 to 163 g m Extra thick paper Weight 164 to 216
192. to the optional paper cassette unit Align each of the printer s corners with those of the optional paper cassette unit Then lower the printer until it rests securely on the optional paper cassette unit Note for AL M400 Series users If multiple optional paper cassette units are connected in advance place the printer onto the top paper cassette unit 7 Secure the printer to the optional paper cassette unit with the two screws Installing Options 114 AL M300 AL M400 Series User s Guide 8 Insert the standard lower paper cassette 9 Insert the MP tray into the printer 10 Close the MP tray Installing Options 115 AL M300 AL M400 Series User s Guide 11 Reconnect the interface cable and power cord and then turn the printer on To confirm that the option is installed correctly print a configuration status sheet See Printing a Configuration Status Sheet on page 151 Removing the optional paper cassette unit Perform the installation procedure in reverse Memory Module By installing Dual In line Memory Module DIMM you can increase printer memory up to 1152 MB You may want to add additional memory if you are having difficulty printing complex graphics Installing amemory module Caution Be careful when working inside the printer as some components are sharp and may cause injury 3 Important Before you install a memory module be sure to dis
193. tor unit Specifications AL M300 Series ss 204 Specifications AL M400 Series sss 212 PostScript printer driver Accessing the PostScript printer driver Mac OS 194 Accessing the PostScript printer driver Windows 191 hardware requirements essen 188 Installing the PostScript printer driver for Mac OSX Dr 192 Selecting a printer in a network environment for MacOS X USET Serre 192 Precautions Replacing consumable products 124 Print layout Modifying the print layout sees 49 Printer cleaning ic 6ada eer eed rire repetiit ep duae 126 cleaning pickup roller sess 127 consumable products sse 26 electrical AL M300 Series sss 201 electrical AL M400 Series cccccccsssssssesesesesseseseseees 209 environmental AL M300 Series ss 200 environmental AL M400 Series ss 208 general AL M300 Series 199 general AL M400 Series sseeeee 207 maintenance parts 26 mechanical AL M300 Series ssssss 201 mechanical AL M400 Series ssssss 209 optional prOdUcts u inceco tetto teen dat 25 parts front view asset pascere bep iatri 21 parts inside tecti titre dpi ineo
194. ts 5 AL M300 AL M400 Series User s Guide Labels 222225 ERRT PRRRRERERERRRRESO B REIHE Xd A dd RARE PR RC E DS Sa See Peta TS 36 Povel peSki eersten ERR d edid a IR det p ree RUM RIPE Sita I E aU ran RP Rc edu 37 Thick paper du dude y vada d tr d bes Ai S o RC o RD RO qp US E RR d 39 Custom paper 876 2095 igs pbi edd MEE Exe ERE er Pd Ee dE due Ea Vd aed 40 Cancelling a Print JOD io dne Pa IRA axe Vae A 4 d Ob ERU ER p ACIUPana IR ataca ROGER a dd en 41 From the printet s cera meni ae ee eee ee eee ee re ere ae eee eee E nE E ee 41 Prom the computer cese aie seb CAE Seaadee Sede VAGA AG EE EAR RR EY YR 42 Setting the Print QUOI oe 650s rope Ede d oo yena Eod celi cec p dodo end 42 Using the A ptormdtio SEUDTITO sacer 2569728 00 2 9 9 1727 215 0 89 0 8 2 810 a e atie e aia Ei 42 Using the Advanced setting s oeuem o hE Ra teehee HEC IUE IHRER RA RAN RR KOR eR OREN ROD 43 Customizing print Se peus eveerds soc Ry RN HERE Aa KC HR ER SCREAM Ra 44 Toner SAVE BO eaae terr PERRO Ra Poe EE TEE ee RE TERRI ORO eee ee CaN Ew EMER EE 45 Improving the clarity of color documents 0 ccc eee 46 Adjusting the weight Of thin lines i14 x Saee tac Re Pede 86 5 accen a dap eo 47 Setting the Advanced Lavo ases 54 ore EE hre sabe aq Conr bea idi eaa d Ada 48 Duplex DODUHB aeseo dvi tne n dob arcis dr aa a E E s aub aU aeaee a E popa ded bes fs 48 Modifying the print layout 2ssotes s Cau ERR RE ESEREAA AREA YA E RR ed XR He 49 Resizing print
195. ts are used for the Share name of the Do not use spaces or hyphens for the Share name shared printer An additional driver cannot be installed on the client Install the printer drivers from the Software Disc computer although the print server s OS and the client OS are different Your network system causes this problem Ask the administrator of the network for assistance Note For the additional driver to be installed please see the table below Server OS Client OS Additional Driver Windows XP Windows XP clients Intel Windows 2000 or XP Windows XP x64 clients x64 Windows XP Windows XP x64 Server 2003 or Windows XP clients Windows XP and Windows Server Server 2003 x64 2003 Windows XP x64 clients x64 Windows XP and Windows Server 2003 Troubleshooting 153 AL M300 AL M400 Series User s Guide Server OS Client OS Additional Driver Windows 8 8 x64 7 Vista Vista x64 Windows 8 7 Vista or XP clients x86 Type 3 User Mode Server 2012 x64 Server 2008 Server 2008 x64 or Server 2008 R2 Windows 8 x64 7 x64 Vista x64 or XP x64 Type 3 User Mode x64 clients The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2 Windows 2003 Service Pack 1 or later Printout Problems The font cannot be printed Cause What to do For Windows users you may use the printer fonts In the printer driver ch
196. ue to the network system ask the administrator of the network for assistance 4 This section describes how to install the printer driver by accessing the shared printer from the Printers folder About the Printer Software 182 AL M300 AL M400 Series User s Guide L When you want to use EPSON Status Monitor at a client you have to install EPSON Status Monitor from the Software Disc with administrator privileges in each client Qj Ifyou want to monitor a shared printer with several users on a client computer select the Allow monitoring of shared printers check box in EPSON Status Monitor Installing the printer driver using an additional driver Follow the instructions below to install the printer driver on a client computer using an additional driver installed on the print server You can install the printer driver for the shared printer if you have Power Users or more powerful access rights even if you are not the Administrator For Windows Vista or Vista x64 even if you are notan administrator or power user you can install the printer driver by clicking Continue when the prompt to continue the installation appears Note The illustrations in this section show Windows 7 screens They may be different from the screens for your operating system 1 For Windows 8 or 8 x64 clients right click the bottom left corner of the screen in the desktop style select Control Panel Then click View devices and printers For
197. ull out the optional paper cassette as well AMM If there is any jammed paper remove it gently with both hands Be careful not to tear the jammed 4 paper Troubleshooting 141 AL M300 AL M400 Series User s Guide 5 Open cover B 6 Ifthere is any jammed paper remove it gently with both hands Be careful not to tear the jammed paper Caution Be careful not to touch the rollers in the fuser unit they may be very hot Y Important Q Do not expose the photoconductor unit to sunlight at all and avoid exposing it to room light for more than three minutes L Do not touch the transfer roller on the transfer unit to avoid damaging it Troubleshooting 142 User s Guide AL M300 AL M400 Series 7 Unlock the release levers on the rear of the fuser unit If there is any jammed paper remove it gently with both hands Be careful not to tear the jammed paper 8 9 Lock the release levers 143 Troubleshooting AL M300 AL M400 Series User s Guide 10 Insert the lower paper cassette 12 Close the MP Tray Troubleshooting 144 AL M300 AL M400 Series User s Guide 13 Close cover B Paper Jam C2 C3 C4 E2 E3 B Cassette2 4 Cover E2 E3 Cover B Note Be sure to open and close cover B in the last step of the following procedure even if there is no jammed paper inside cover B The instruction describes ab
198. ust Menu on page 89 for details The transfer roller may be dusty Perform E a in theP See Printer Adjust Menu on page 89 for details The photoconductor unit may be near the end of its service life Replace the photoconductor unit See Replacing Consumable Products Maintenance Parts on page 124 Print quality or tone is uneven Cause What to do Your paper may be moist or damp Do not store paper in a humid or damp environment Troubleshooting 156 AL M300 AL M400 Series User s Guide Cause What to do The paper type setting may not be appropriate for the loaded paper Set the appropriate paper type in the printer driver Adjust the TF settings in the i See Printer Adjust Menu on page 89 for details There may be a temporary problem with the toner or developer Try to perform zh h in theFr T Note that onsumes the toner See Printer Adjust Menu on page 89 for details The toner cartridge may be near the end of its service life If the message on the LCD panel or in EPSON Status Monitor indicates that the toner cartridge is near the end of its service life replace the toner cartridge See Replacing Consumable Products Maintenance Parts on page 124 For Windows users you can also check the remaining service life of the toner cartridge by looking at the Basic Settings tab in the printer
199. ust the value in the Hi Hernu See Printer Adjust Menu on page 89 for details d setting of theP ri Technical Specifications AL M300 Series 200 AL M300 AL M400 Series User s Guide Mechanical Dimensions Height 277 mm 10 9 in Width 393 mm 15 5 in Depth 426 mm 16 8 in Weight Approx 12 kg about 26 5 Ib Excluding consumables and options Electrical 110 127 V 220 240 V Rated voltage 110 V 127 V 220 V 240 V Rated frequency 50 Hz 60 Hz 50 Hz 60 Hz Rated current 11 0A 6A Power consumption During Average 431 W 439W printing MAX 870 W 940 W During ready mode 37 W 39W During sleep mode 2 65 W 2 63 W During deep sleep mode 0 98 W 1 01 W During power off mode OW ow Values represent power consumption while all operations are completely suspended Power consumption varies depending on operating conditions Note for users in Taiwan Rated voltage of this printer in Taiwan is 110 V to 127V Standard and approvals European model Low Voltage Directive 2006 95 EC EN 60950 1 EN 60825 1 Technical Specifications AL M300 Series 201 AL M300 AL M400 Series User s Guide EMC Directive 2004 108 EC EN 55022 Class B EN 55024 EN 61000 3 2 EN 61000 3 3 Indication of the manufacturer and the importer in accordance with requirements of directive 2011 65 EU RoHS Manufa
200. xt Be thig page length in in s For this T a line is assumed to be 1 pica 1 6 inch If you change the ar is Size ori larsinsettings the page length setting automatically returns to the deut fue eui paper si size CGTable Usethe character generator CG table option to select the graphics character table or the italics table The graphics table contains graphic characters for printing lines porien aaee areas international characters Greek characters and mathematical symbols If you select the upper half of the character table is defined as italic characters Country Use this option to select one of the fifteen international symbol sets See the Font Guide for samples of the characters in each country s symbol set Auto CR Specifies whether the printer performs a carriage return line feed CR LF operation whenever the printing position goes beyond the right margin If you select G f the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage return character This function is handled automatically by most applications Using the Control Panel 81 AL M300 AL M400 Series User s Guide Auto LF If you select GT the poner does not send an automatic line feed LF command with each carriage return CR Ift is selected a line feed command is sent with each carriage return Select r if your text lines overlap Bit Image The prin
201. you did not connect the power cord for a long time To clear this warning message select Time Setting fromClock Meri and specify the current date and time Duplex Memory Overflow There is not enough memory for duplex printing The printer prints only on the front and ejects the paper To clear this error follow the instructions below If Gf is selected as the amp i rit setting on the control panel s e tue 4 press the OK button to print on the back of thet next sheet or cancel the print job To cud the print job see Canceling Printing on page 109 If Gr is selected as the t setting on the control panel s S automatically after a certain period of time Wi printing continues Feed Roller C1 Needed Soon Feed Roller C2 Needed Soon Feed Roller C3 Needed Soon For AL MAOO Series only Feed Roller C4 Needed Soon For AL M400 Series only This message indicates that the feed roller C1 ee co or C4 is near r the enid ofi its s service life roue can continue to print E the i i foller C2 amp Feed C4 message appears To pa ni warning message and continue printing select lear All ias from the control panel sR d For instruction about accessing the aa ganeli menus see How to access the control lar menus on page 60 Form Feed The printer is ejecting paper due to a user request This message appears when pressing the Pause Release button once then holding down the OK button for more than 2 seconds in

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