9505 / 9505A Docking Station
Contents
1. Before turning on your Docking Station be sure that you have attached the antenna and all peripherals you wish to use telephone handset modem cable etc Connecting all peripherals first will ensure that the Docking Station recognizes them during boot up The Docking Station does not have a power switch Instead simply plug or unplug the power adapter to turn the unit on or off We recommend you watch your 9505A handset screen closely during Docking Station boot up The messages displayed will help you troubleshoot your system should it not provide a clear signal or any signal at all Following are the boot messages in sequence Boot Animation The Docking Station performs a self test while the handset initializes The power LED will be blinking during self test LF PL IRIDIUM TROUBLESHOOTING If your system fails during this step refer ieee eee E a to the troubleshooting section for further information IRIDIUM Welcome Screen The handset is locating and connecting to the Iridium satellites TROUBLESHOOTING If your system fails during this step check your antenna Your docking station cannot find the Iridium satellites at all refer to the troubleshooting section for further information IRIDIUM 9505 9505A Docking Station applied satellite 7 engineering Safety Installation General Use Troubleshooting Appendix Searching Screen The handset is communicating with the Iridium network to establish it2. and Interface points of your new Docking station o Iridium 9505 9505A not incl Bono Antenna Storage Clip Ca Roof mount Antenna Cable Dee Connected LED Indicator E Smartdial LED Indicator E Ringer LED Indicator Ds Latch Release Button A Charging Cable Connection eae Audio Cable Connection Jo Power Input Jack Ko RJ11 Analog Phone PBX interface eee DB 9 Female RS 232C interface Wie Iridium DPL Handset A External Ringer ee 2 5mm Audio Jack Hands Free DRA Akay Tros E8rw G E i Croke E gt ODOR ite applied satel 9505 9505A Docking Station applied satellite yo engineering L Safety Installation Troubleshooting Appendix PRECAUTIONS Please read and understand this User s Manual before installing your Docking Station Careless or incorrect installation can degrade performance damage both new and existing equipment and incur unexpected network airtime charges 1 FAA Regulations ASE products are not FAA approved and are not intended for aircraft use 2 Exposure to Radio Frequency Signals Your Iridium designed satellite unit is a low power radio transmitter and receiver When it is ON it receives and sends out radio frequency RF signals International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy International Commission on Non lonizing Radiation Protection ICNIRP 1996 Verband Deutscher Elektr
3. but instead a short beep If the call fails during connection you will hear a rapid beeping try your call again If the line you are calling is busy you will hear a normal busy signal Accessing Docking Station Settings via RJ 11 Interface C OPTION SEQUENCE DESCRIPTION Volume US 911 SmartDial Base Station Ringer Phone Book V2 1 2013 1 14 GD CD GD ELED Press 2 and then press 1 or 2 to change the volume level sent to the handset Press 1 to make the sound louder press 2 to make the sound softer The range is four steps from softest to loudest By default the Docking Station is at the midpoint of volume Press 51 to toggle USA 911 dialing on or off By default the Docking Station is set to USA 911 On We strongly recommend leaving 911 dialing on if you are a United States customer Be sure to read the sections below discussing emergency 911 calls This setting partially overrides SmartDial recognition of country codes and allows United States callers to simply type 911 to access the emergency system If this setting is off then calls starting with 91 are recognized as dialing the country code for India Press 53 to toggle SmartDial on or off By default the Docking Station is set to SmartDial On If SmartDial is turned off 911 is automatically disabled We also recommend leaving SmartDial on unless you have compelling reasons not to use this feature When the RJ 11 handset is off hook
4. the LED on the Docking Station will light up if SmartDial is on Press 52 to toggle the base station ringer on off This will silence the ringer for incoming calls but will not affect equipment connected to the RJ 11 port They will still ring even with the base station ringer disabled Press 7 to reach the Phone Book that resides in the SIM card then enter the three digit QuickDial number for the entry you wish to dial Hang up to exit this menu See the section below Managing Your Phone Book to learn more about this option 9505 9505A Docking Station applied satellite engineering Safety Installation General Use Troubleshooting Appendix SmartDial is special technology to remove the hassles of international dialing Instead of trying to remember to dial country codes then sequences of numbers the Docking Station s SmartDial function enables direct dialing to any country Only three steps are required 1 Lift the phone to go off hook 2 Enter the country code For example the United States is 1 Great Britain is 44 3 Enter the area code and number The Docking Station automatically starts dialing the number after the correct number of digits are entered SmartDial knows how many digits to expect og based on the country code In the United ici States it is ten digits ICIC mleti aat Tat 17 Now whenever you see an international HOL531013714 tools Jl 14 number that you want to dial you can en
5. unit from the PBX system could result in damage to the RJ11 interface WENA SP 5 applied satellite engineering 9505 9505A Docking Station Installation re A A AAA gt I I I n arAnargo ay a General Use sen lA baa pas Viral add aran A vvarranty J IN E ANNO Ya AYA Al 0 penalX MP The steps outlined below will be applicable to every installation and user of the 9505 9505A Docking station If you are in doubt about the mounting options or the connectivity at any stage of this installation please contact an ASE representative for assistance They will be able to guide you through your specific installation options more clearly To remove the antenna from the handset rotate downward and press the release button on the top surface of the phone as shown Once separated the antenna can be stored in the clips on the left face of the docking station NOTE The storage area for the handset antenna serves no reception or electrical related purpose Itis intended solely as a safe storage place for your antenna when not in use To Dock the Handset align the bottom contacts of the phone with the gold pins and rock the top surface rearward as shown Depress the Antenna release latch to allow the Dock to make a solid electrical and mechanical connection with the antenna receptacle The latched connection between the handset and t
6. 0 compatible result codes Hayes Hayes Smartmodem 300 compatible result codes 300 compatible result codes Usually adds connection speed to basic result codes e CONNECT 1200 X2 Usually adds dial tone detection preventing blind dial and sometimes preventing ATO fF S Usually adds both busy signal and dial tone detection ZOO Zz Reset Reset modem to stored configuration Use ZO Z1 etc for multiple profiles This is the same as amp F for factory default on modems without NVRAM non volatile memory V2 1 2013 1 14 20 applied satellite engineering 9505 9505A Docking Station Pu Appendix i applied satellite engineering XT Command Set XT Commands provide a method for configuration of Docking Station operation and communication between the Docking Station and a local PC The XT commands must be stand alone commands and cannot be embedded in AT commands or appended as multi part commands Note the format of XT commands includes the shown in the table below For example to retrieve version numbers enter XT VER not XTVER COMMAND RESPONSE DETAILS VER MODEL CC104 HW C Returns model number hardware version software SW F 1 30 OPT 0108 version and option codes OK GPGGA lt STD NEMA GPGGA STRING gt Returns most recent GPGGA string OK GPS update rate 1 second GPVTG lt STD NEMA GPVTG STRING gt Returns most recent GPVTG string OK GPS updat
7. 9505 9505A Docking Station applied satellite engineering Safety Installation Troubleshooting Appendix Contacts For additional information about this Product warranty please contact your Service Provider or Point of Sale For additional information about ASE products and services please contact ASE as follows Telephone 480 443 1424 Facsimile 480 452 0971 Website www ase corp com E mail info ase corp com Mail Applied Satellite Engineering Inc 16559 North 92nd Street Suite 101 Scottsdale Arizona 85260 USA Table of Contents Pretac ON AAA q ee ee eee ee ee re ee eee eee ee 2 A ters rons pect uaccase reves E den riercctsassecccest E A E tric 3 A A rr eee cctiatant 6 Disconnectrand toi dsc serre e aene e ae O oe Ae EEE cuenta OOO Leo dd reee o ces 6 EA sain Bare ier s S Station e a E er ce ene een et oop Cr eeehn ee ae Aue tape so eek er er ee ce opera en erase 6 COnmMech Ue alo slic A cs res ee ee ete eae ee ee 6 Atac tex US tet eal ae NMC AR eee ree eee eae Na ne eee cette ecer heer ate dren ee te tee aee tate Nenad ae ee Once et ome es Sarit Jems Ua cle acre eee ce eaaae vee eree ane caes 1 A A E e s oafae ere e e n f Attach Andog ENonen ae gd Rl ntenaces a a a E screen eee eee ier ene ere ene eet ORD eee eae re ee eee eee ene 7 Atachinands ESO lm aaa a e eco 8 SA E A A O OE 8 Attach e a o cea rtee kee eecae rece rie tee ene ahe erat eae ta rar Ga cheue ne eh ou clean ate Meera cea a eee amen eae e
8. ELY FOR ASE SATELLITE SERVICES IN NO EVENT SHALL ASE BE LIABLE FOR DAMAGES INEXCESS OF THE PURCHASE PRICE OF THE PRODUCT IN QUESTION OR FOR ANY LOSS OF USE LOSS OF TIME INCONVENIENCE COMMERCIAL LOSS LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW 5 State Law and Other Jurisdiction Rights Software Copyrights Some states and other jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitation on how long an implied warranty lasts so the above limitations or exclusions may not apply to Purchaser This warranty gives Purchaser specific legal rights and Purchaser may also have other rights that vary from jurisdiction to jurisdiction Laws in the United States and other countries preserve for ASE certain exclusive rights for copyrighted Product software such as the exclusive rights to reproduce in copies and distribute copies of such Product software Product software may be copied into used in and redistributed with only the Product associated with such Product software No other use including without limitation disassembly of such Product software or exercise of exclusive rights in such Product software is permitted 20 9505 9505A Docking Station Po AT Command Set This information courtesy KDE org Dial the following number and then handshake
9. a ete ager teetcinet 8 General A tens svar coubas E E ocasammecctars atcecayse 9 AA A A A ee cee a ge N 9 Makina Cal e e a 11 PE GES SING Docking taton CULES ge ase aa er eee eee ee ee ee eee ner 11 re Mole meal O lemeeenteecsaeaeenneiee tie Serene Mor terme eer nets ite camer E E ee ee meen eee eee cee 12 8 gale ar a a a 12 SAS se Ea Calls wihi smanDial A A A A E 12 Eo Somanda MI e See ence eee er eee eer eee eee eer eee eee 12 oleo leo AAA e o rete er ttre ne Uae e oe ey eee ree tere 13 Saal eal prs ise ot esos calls MIN marcy ints ad BD cs ee erent ne enesn te eerie a enr a ste ere w sn pea tn Ukr lesen sen ts reine erect ee etree eee ee 13 o fers li rs A A A A A 13 DEE A ieescie eee tat eietepie tis Aeris riser erie ter ee eee rs ete EPanteOeener ee meer sya ater cent ne ene eo emer eer te are eae 14 MELIA semen ecm erretsr er ese erat ie an ee nies ch eer cy rr as ire Ren oer eN er Deer rae ate cree eee er er ne ere eer ac ene ee te ere nae enn eeer rears 14 EEE A A ater ee errant ane ee ee ene noe eee ee ee ee eee ee ee a ee meee ee ene 14 S16 aire ote 1 a pial si e1 To al E E ets ete mm ner tele rtat St ee eer een mere tt eee st eee NE ne OP Are Ra Sec nA acre ner ene ter ene 14 A e Tn e rece ae 15 Managing Vourn sica o AA o A A A uaneat neem 15 Frequently Asked Questions FA Q meee AE aa aE AA anaE AEA Eae EAE AAEE EAE AEEA 16 A A o aae A E A E A A AEA ae 17 A Systemie a a a mere en Co To OC nen enn eae Nee oly et S
10. aar e oe eee a er ea 17 E ea E eet ee hace oe dead Sort dene an ee 17 EE A A A eee eee eee 18 instalation and Startup Troubleshooting armee rerea ae oa de tae ocean a a Oo Usan UA 18 Warnanya A ene t Nie E E A fret a ask erie Ae Geen ac Seen rer ce nis nc cia ek E A ake ace ace sae eens 19 A A E O Chant ecay retin totd swatir aden saawaeseevacnei 21 A nn OMe er ar oe EES eo ae eer ee ce ee eee ee are 21 A NTN ANCE coe gee ne IRENE POROS rem eee cesta renee amt mee sete E camer eee ie ri atesater Caer Mane ee CRey eaee emer emus entree Seer Nee reer 23 O E a 24 V2 1 2013 1 14 1 applied satellite engineering Installation General Use 9505 9505A Docking Station J Troubleshooting Y se Y x Appendix Warranty Applied Satellite Engineering a leader in the satellite communications provides a unique solution for using your 9505 9505A Iridium satellite phone indoors and outdoors Just dock your Iridium phone in our docking station and you can access satellite communications with standard analog phone sets or your company s PBX system When you need to leave the office just un dock your handset and take it with you Never be out of touch again QUESTIONS If at any time you have questions or concerns about either the installation or operation of your Docking Station please visit www ase corp com or contact us using the information located on the cover of this manual Below is a breakdown of the features
11. andard Hayes AT modem command set The AT compatibility means virtually any terminal software program you may wish to use will be able to dial out and negotiate a data session To test your Docking Station in data mode using Windows XP start the HyperTerminal program Then enter the command ATDT followed by 00 then the country code area code and phone number to a computer or fax machine EXAMPLE If you wanted to dial 959 555 1234 from the United States you would enter ATDT0019595551234 Hit the Enter key and watch the handset display for response messages from the modem such as DIALING or CONNECT You should monitor your terminal program not the Docking Station for actual status of your data connection See the Appendix for a reference to the basic AT commands 14 9505 9505A Docking Station Pu Safety Installation General Use I Faa O Troubleshooting Appendix For Integrators Only applied satellite engineering ASE has developed a set of extended communications commands to aid Docking Station developers These XT commands let programmers parse the data stream for GPS information current equipment status etc See the Appendix for descriptions of the XT commands Managing Your Phone Book The following are ways to add edit and delete entries from your Docking Station Phone Book 1 Remove your 9505A handset from the Docking Station Use the handset s built in menu function
12. arranty terms and conditions only Outside of the U S A any different warranty terms liabilities and or legal requirements of the country in which the Product is sold are specifically disclaimed by ASE 2 Conditions Not Covered By This Warranty a Products that are integrated installed maintained or serviced in any manner other than in accordance with the ASE user documentation furnished with or applicable to the Product b Product damage caused by the use of ancillary equipment not furnished by ASE including accessories and peripherals c Problems where the Product is used in a combination with ancillary equipment not furnished by ASE and it is determined by ASE there is no fault with the Product d Ancillary equipment not furnished by ASE that is attached to or used in connection with the Products is not the responsibility of ASE and all such equipment is expressly excluded from this warranty Furthermore ASE does not warrant the integrated operation of the combination of the Products with any ancillary equipment not furnished by ASE e Defects or damage resulting from use of the Product in any manner not normal or customary misuse accident or neglect including but not limited to dropping the Product onto hard surfaces immersion in or exposure to water rain or extreme humidity immersion in or exposure to sand dirt or other particulates exposure to extreme heat spills of food or liquid improper testing operation main
13. basis Normal wear and tear 3 Obtaining Warranty Service For warranty questions repairs or for the return of Product please call your Service Provider or Point of Sale not ASE Equipment needing service should be returned to your Service Provider or Point of Sale not ASE SERVICE WORK PERFORMED BY SERVICE CENTERS NOT AUTHORIZED BY ASE TO PERFORM SUCH WORK WILL VOID THIS WARRANTY All products shipped to ASE s authorized Warranty Service Center must be shipped with freight and insurance prepaid Purchaser must include with the Product a bill of sale a lease or some other comparable proof of purchase the name and location of the installation facility if any and most importantly the Purchaser s name address and telephone number and a written description of the problem Product that is repaired or replaced under this warranty shall be returned to Purchaser at ASE s expense for the freight and insurance and at Purchaser s expense for any applicable duties or other charges If additional information is needed please contact ASE at the address and phone number listed in Paragraph 6 below 4 General Provisions THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FURTHER THIS WARRANTY COVERS THE PRODUCTS ONLY AND NO WARRANTY IS MADE AS TO COVERAGE AVAILABILITY OR GRADE OF SERVICE PROVIDED BY ASE SEPARAT
14. e rate 1 second SN SN 1234567890123456 16 digit electronic ID VERBOSE 0 1 2 VERBOSE MODE OFF MED HIGH sets Verbose Mode OK O ALL OFF 1 CSQ QUERIES SHOWN 2 ALL ACTIVITY SHOWN LBT ON OFF LBT ON OFF Turn LBT ON OFF OK Valid but not useful with Daytona SSRATE 0 SIGNAL CHECK IS OFF Turn off CSQ queries OK SSRATE 1 60 CHECK EVERY 1 60 SECS Set CSQ queries to 1 60 seconds OK lt 6s would monopolize system E 0 1 XT ECHO OFF ON Turn ON OFF XT command echo OK STATUS STATUS 0 20 1 5 1 5 STATUS IRIDIUM BARS GPS BARS OK 0 NOT REGISTERED 1 READY 2 BEING CONFIGURED VIA RJ11 3 BEING DIALED VIA RJ11 4 RINGING 5 VOICE CONNECT 6 DATA CONNECT 7 RESERVED V2 1 2013 1 14 9505 9505A Docking Station Po Appendix applied satellite engineering XT Command Set Continued COMMAND RESPONSE DETAILS REINIT OFF ON DAILY RE INIT OFFJON Enables Disables the Daily System Reset CFG SMARTDIAL ON Returns current device configuration USA911 ON RESET ON XT ECHO ON CHECK SIG 15s DAILY VERBOSE 0 Docking Station Initialization Modem ATE1 amp D2 amp K3 amp C1 CREG 1 r n SMS AT CNMI 2 2 0 1 0 SBD not applicable Reinitialization auto MODEM INIT every 24 hours auto ECHO ON after data call V2 1 2013 1 14 24
15. g Appendix Temporarily Overriding SmartDial applied satellite engineering If you are using SmartDial and want to override it temporarily one extra step is needed Lift the receiver to go off hook Enter 0 zero to leave SmartDial Enter 0 O zero zero Enter the country code Enter the area code and telephone number Enter to place call SON NS 911 Emergency Calls without SmartDial With SmartDial off dialing United States 911 is not disabled but you must still enter to send the number and make the connection To clarify without SmartDial you must enter 911 to reach emergency services Answering a Call The Docking Station has a built in ringer to alert you to an incoming call Your handset probably also has a ringer so you may wish to turn it off The Docking Station has an internal ringer that can be silenced by pressing 52 When a call comes in simply use your handset like you normally would Speak in a regular tone of voice You should find most of your calls are at least as clear as a cellular phone call and often as clear as a standard wire line phone call The only minor difference in receiving a Docking Station call is this when the caller at the other end disconnects if you continue to hold your receiver off hook you will get a dial tone Be sure to hang up your handset normally V2 1 2013 1 14 13 9505 9505A Docking Station applied satellite 7 engineering Safety Installation Gene
16. he dock is important for both satellite reception and also for assuring the handset cannot fall out of the docking station Once fully docked Connect the Audio Interface Cable Right and then the Charging Cable Left as shown 9505A only NOTE The cables are designed with a length to prevent users from reversing the plugs The 9505 model does not have a charging cable SMARTDIAL iii lt RINGING 9505 9505A Docking Station applied satellite engineering p Q lLantallatinn LAAR ArS lates A A A AA ee VA la rra ratios Installation General Use Iroubleshooting Warranty Every installation is unique and you may not need to make every accessory connection that you see outlined on the following pages However the steps shown on this page are generally the most common and should be read carefully If you are in doubt about the mounting options or the connectivity at any stage of this installation please contact an ASE representative for assistance They will be able to guide you through your specific installation options more clearly The docking station accepts a male TNC connector Screw the antenna cable on to the docking station and tighten securely Do not exceed cable lengths outlined in the troubleshooting section of this manual Keep cable splices to a minimum Align the pin pattern of the cord with the receptacle and press the plug firmly in place Nex
17. he model type of your unit 1 Verify Iridium handset PIN code is turned off and there is sufficient battery power 2 Remove power from the Docking Station 3 Install phone in Docking Station be sure to align connector pins and press the antenna release button on the handset while docking for proper antenna connection 4 Connect charger power cable 9505A only and audio cable to handset 5 Turn phone OFF 6 Apply power to Docking Station phone should turn ON automatically and attempt to register and sync with the Dock IMPORTANT If the Dock cannot sync with the phone the top LED A will keep blinking and the Dock will eventually re boot itself and try to sync again When the top LED goes on solid the phone will remain on and the Dock is ready for use If the LED keeps blinking and the Dock continues to re boot most common problem is poor Iridium signal strength Follow these steps to check signal strength to the handset while installed in the Dock Remove power from the Docking Station Turn only Iridium handset ON while still in the Dock Verify the phone registers with Iridium network and signal strength shows at least 4 out of 5 bars on the display Place a call directly using the handset s keypad and verify signal strength stays at 4 to 5 bars once call is connected Helpful Tip unplug the audio cable to hear audio on the handset when placing the call 5 If signal strength drops below 4 bars during any of
18. in originate mode 3 Pulse Dial Touch Tone Dial Wait for the second dial tone Uh Pause for the time held in register S8 usually 2 seconds GAD Remain in command mode after dialing A Flash switch hook Hang up for a half second as in transferring a call Dial last number applied satellite engineering Echo Will echo commands to the computer So one can see what one types Hook Status On hook Hang up Hook status Off hook phone picked up lO or Inquiry Information or This command is very model specific I0 usually returns a Interrogation number or code while higher numbers often provide much more useful information LO or L Speaker Loudness Off or low volume Modems with volume control knobs will not have these options L1 L2 L3 Volume control Low medium and high volume respectively Speaker off M3 is also common but different on many brands V2 1 2013 1 14 9505 9505A Docking Station Pu AT Command Set Continued COMMAND DESCRIPTION COMMENTS M1 Speaker on until remote carrier detected i e until the other modem is heard O O IAS Return Online after an equalizer retrain sequence QO or Q1 Quiet Mode Off Om result codes user sees command responses e g OK Q1 Quiet Mode On Result codes are suppressed user does not see responses C English result codes e g CONNECT BUSY NO CARRIER etc C X0OX or X XOorX Smarmodem Hayes Smartmodem 30
19. ing this information Turn your unit OFF in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy 9 Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles Check with the manufacturer or its representative regarding your vehicle You should also consult the manufacturer of any equipment that has been added to your vehicle 10 Posted Facilities Turn your unit OFF in any facilities where posted notices so require 11 Blasting Areas To avoid interfering with blasting operations turn your unit OFF when in a blasting area or in areas posted Turn off two way radio Obey all signs and instructions 12 Potentially Explosive Atmospheres Turn your unit OFF and disconnect the power supply when you are in any area with a potentially explosive atmosphere Obey all signs and instructions Sparks from your battery or power source in such areas could cause an explosion or fire resulting in bodily injury or even death Areas with a potentially explosive atmosphere are not always clearly marked They include but are not limited to fueling areas such as gasoline stations below deck on boats fuel or chemical transfer or storage facilities areas where fuel odors are present for example if a gas propane leak occurs in a car or home areas
20. kmanship for a period of twelve 12 months from the date such Product is delivered to the first end user purchaser or first lessee the Purchaser or the date such Products are first placed into satellite subscriber service whichever occurs earliest ASE at its option shall at no charge to Purchaser either repair or replace the Product or refund the purchase price of a Product that does not conform to this warranty provided the Product is returned in accordance with the instructions set out below and within the warranty period These remedies are Purchaser s exclusive remedies under this warranty Repair may include the replacement of parts or boards with functionally equivalent reconditioned or new parts or boards A Product that has been repaired or replaced is warranted for the balance of the original warranty period A Product for which a replacement has been provided shall become ASE s property This warranty is made by ASE to the Purchaser of the Products only and it is not assignable or transferable by the Purchaser This is ASE s sole and complete warranty for the Products ASE assumes no obligation or liability for additions or modifications to this warranty unless made in writing and signed by an officer of ASE ASE does not warrant any installation maintenance or service of the Products not performed by ASE This product is covered by a U S A warranty If the Product has been sold outside of the U S A ASE will honor the U S A w
21. ned OFF check antenna signal strength CAUSE Another symptom that the Dock cannot sync with the Iridium network RESOLUTION Re seat the handset in the Dock verify docked handset has the PIN code turned OFF check antenna signal strength CAUSE Dock cannot communicate with the handset Connector pins in the Dock could possibly be bent or out of alignment RESOLUTION Remove handset from Dock and visually inspect connector pins If necessary pins can be adjusted carefully using needle noose pliers CAUSE This is an automatic feature of the Dock which keeps the handset registered on the Iridium network for incoming calls RESOLUTION If this feature is not desired it can be disabled by sending a command via the data port see User s Manual CAUSE Check antenna location for obstructions a 360 degree clear view of the sky is required for proper operation Antenna cable length exceeded or there are too many splices in cable run RESOLUTION Re position antenna away from obstructions verify cable length has not been exceeded eliminate unnecessary cable splices 18 9505 9505A Docking Station applied satellite Po engineering Safety Installation Troubleshooting Warranty Appendix 1 Coverage and Duration Applied Satellite Engineering Inc ASE warrants that its new satellite subscriber radiotelephone products and accessories the Product shall be free from defects in materials and wor
22. o place until it stops Next hand tighten both of the thumb nuts until snug IMPORTANT Though a screw driver slot is supplied on most cords it is unnecessary to torque the thumb screws beyond finger tight Connect your DPL Digital Handset to the RJ 45 jack as shown The plug should be pressed into the socket until an audible click is heard indicating the plug is fully seated and locked in position IMPORTANT This port uses a common RJ45 connector but it should be noted that it will not support a connection to anything other than a DPL Digital Handset Additionally only one DPL handset is supported 9505 9505A Docking Station applied satellite 7 engineering Safety Installation General Use Troubleshooting Appendix Refer to the instructions provided with your Iridium antenna to ensure proper placement Clear line of sight to the Iridium satellites is fundamental to satellite phone connectivity Be sure the antenna will reach your desired installation point inside your building The Docking Station must be kept in a dry climate controlled space After the antenna is installed simply connect the Docking Station to the antenna attach an analog handset to the Docking Station insert your 9505 series handset and turn it off connect the mini plugs from the Docking Station to the handset and connect the power source to the Docking Station Your unit automatically starts when power is applied
23. otechniker VDE DIN 0848 United States Federal Commission Radio Frequency Exposure Guidelines 1996 National Radiological Protection Board of the United Kingdom GS 11 1988 American National Standards Institute ANSI IEEE C95 1 1992 National Council on Radiation Protection and Measurements NCRP Report 86 Department of Health and Welfare Canada Safety Code 6 These standards are based on extensive scientific review For example over 120 scientists engineers and physicians from universities government health agencies and industry reviewed the available body of research to develop the updated ANSI standard The design of your phone complies with these standards when used as described under Unit Operation 3 Antenna Care Use only the antenna supplied by your service provider or an approved replacement antenna Unauthorized antennas modifications or attachments could degrade performance or damage the phone and may violate local agency regulations 4 Unit Operation Do not operate the unit when a person is within 4 inches 10 centimeters of the antenna A person or object within 4 inches 10 centimeters of the antenna could impair call quality and may cause the unit to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the FCC RF Exposure Guidelines 5 Driving Check the laws and regulations on the use of wireless telephones in the areas where you drive Alwa
24. ral Use Troubleshooting Appendix When you make an outgoing call the handset displays the time of your connection The serial port on the Docking Station provides data connectivity using the Docking Station as a modem Although software applications are similar at the hardware command level the precise operation of individual packages is beyond the scope of this manual Following are instructions for connecting your computer to the Docking Station The Docking Station provides a standard 9 pin female serial port If your computer has a 9 pin or 25 pin serial port available you should attach to the Docking Station data port with a standard DB9 cable Connect the cable to the Docking Station first then to your computer Many current computers especially laptops no longer provide 9 pin serial ports and instead offer USB ports Although the Docking Station does not have USB ports built in you can use a USB to DB9 adapter cable Connect the cable to the Docking Station first then plug the USB connector in to your computer Your operating system should now be able to connect to the Docking Station Your operating system and terminal software should be configured to address the Docking Station at 19 200 bps no parity 8 data bits 1 stop bit or 19200 N 8 1 Hardware handshaking sometimes designated CTS RTS should be set on Software handshaking or XON XOFF will not work The Docking Station is configured to recognize the st
25. s availability to send and receive calls TROUBLESHOOTING If your system fails during this step refer to the troubleshooting section for further information Registered Screen The Docking Station has established a network connection to Iridium and is downloading and synchronizing settings like time and date The docking station will sync with the handset upon handset registration with the satellites The power LED will stop blinking will become continually lit when sync occurs successfully TROUBLESHOOTING If your system fails during this step refer to the troubleshooting section for further information Ready Screen If the boot process is successful the ready screen will appear and the power LED will stop blinking will become continually lit eT 6 5 Iridiun Lift your RJ 11 handset and you should hear dial tone Your Docking Station is in Ready Mode and you may now make and receive calls TROUBLESHOOTING If your system fails during this step refer to the troubleshooting section for further information IRIDIUM 10 applied satellite engineering 9505 9505A Docking Station Pu Safety Installation General Use I Faa O Troubleshooting Appendix Making a Call What You Will Hear RJ 11 Interface The first thing you hear is dial tone You may notice that the tone is a slightly higher pitch than the dial tone you are used to While you are connecting you will not hear a ring
26. s to modify your Phone Book Note that when adding numbers each entry must start with a which is entered by holding down the O key until the appears Replace the handset in your Docking Station and your new Phone Book will be accessible 2 Putthe SIM chip from your Docking Station handset into another 9505A handset save your entries to the Phone Book and replace the SIM chip ASE discourages SIM chip swapping due to the chance of damage either to the SIM chip or the hardware Since the Docking Station is usually used remotely you will need to either memorize your QuickDial numbers or keep a written list of your Phone Book entries for reference V2 1 2013 1 14 15 applied satellite engineering 9505 9505A Docking Station Pu Safety Installation F A Q Troubleshooting Appendix Frequently Asked Questions QUESTION How do callers dial in order to reach my Docking Station QUESTION Can I use an answering machine with the Docking Station QUESTION Can use a fax machine with the Docking Station V2 1 2013 1 14 SOLUTION Your service provider will give you your Iridium phone number Callers simply dial 011 to reach an international line then your Iridium number starting with 8816 You might want to point out that your Iridium number does not follow standard United States format There are 12 digits in your Iridium number SOLUTION Yes answering machines operate correctly with
27. t e a ee Docking Sera Cal Ing Connected easily reach your party o A R IRIDIUM L IRIDIUM With SmartDial turned on and USA 911 turned on in the Options settings see above dialing 911 from Docking Stations registered in the United States will call emergency services Because 91 is the country code for India the Docking Station must be programmed to ignore the country code if 911 is dialed For United States users this is the best setting even if calls to India are frequent it is safer to use SmartDial Override and keep 911 functionality WARNING If you turn off USA 911 in the Options settings all 911 emergency calls will be ignored EXPLANATION With USA 911 turned off you cannot dial 911 in any way All calls starting with 91 will be recognized as calls to India Even entering 1 for the United States country code will not allow 911 to be dialed Without SmartDial you must follow a different dialing sequence 1 Lift the receiver to go off hook 2 Enter 0 0 zero zero 3 Enter the country code 4 Enter the area code and telephone number 5 Enter to place call The Docking Station does not recognize country codes or number string lengths with SmartDial off You must enter all digits correctly and press to initiate the call the Docking Station does not automatically dial with SmartDial off 12 9505 9505A Docking Station Po Safety Installation General Use I FAQ O Troubleshootin
28. t twist the collar to lock the cord in place Next Firmly press the Power Cable into the transformer as shown The Lock collar on this cable should only be tightened finger tight Do not use pliers as this will overtightened the cable and potential damage the connector housing Connect your Phone line to the RJ 11 jack as shown The plug should be pressed into the socket until an audible click is heard indicating the plug is fully seated and locked in position TO REMOVE Use your Finger to squeeze the small plastic tab on the plug this will unlock the plug thus allowing for its removal 9505 9505A Docking Station applied satellite gt engineering AZ Safety Installation Troubleshooting o Appendix The steps on this page may not be applicable to every installation and should be considered optional IMPORTANT If you are in doubt about the mounting options or the connectivity at any stage of this installation please contact an ASE representative for assistance They will be able to guide you through your specific installation options more clearly Press the connector from your hands free headset into the Headphone jack as shown NOTE 2 5mm Plugs are standard in most hands free handsets but if needed you can purchase adapters at most electronics stores Attach the serial cable by first aligning the asymmetric pin pattern with the receptacle and then by pressing the plug int
29. tenance installation adjustment or any alteration or modification of any kind f Batteries manufactured by ASE and sold with Products whose capacity exceeds 80 of rated capacity are not covered Batteries whose capacity falls below 80 of rated capacity or that develop leakage shall be considered non conforming This warranty is voided for batteries if i such batteries are charged by other than the ASE approved battery charger specified for charging such batteries ii any seals on such batteries are broken or show evidence of tampering iii such batteries are used in equipment other than the Product for which they are specified or iv such batteries are charged and stored at temperatures greater than 60 degrees Celsius g Breakage or damage to antennas or scratches or other damage to plastic surfaces or other externally exposed parts caused by Purchaser s use 19 9505 9505A Docking Station applied satellite Po engineering Safety Installation Troubleshooting Warranty Appendix h Products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection and testing to verify any warranty claim i Products on which serial numbers or date tags have been removed altered or obliterated j Coil cords that are stretched or on which the modular tab is broken leather cases which are covered under separate manufacturer s warranties k Products rented on a month to month
30. the Docking Station Just attach the answering machine to the RJ11 jack on the Docking Station unit as if you were plugging into the wall jack then connect the rest of your equipment as described in the answering machine user s guide SOLUTION No fax machines will not function with the Docking Station due to shortcomings in satellite technology However Iridium offers a fax adapter that will allow you to use your Iridium phone with a fax machine Contact your service provider for more information 16 9505 9505A Docking Station applied satellite 7 engineering Safety Installation Troubleshooting Appendix The following are troubleshooting techniques to help resolve the most common problems encountered when using this product Before attempting these tests it s important to review the Preparations and Start up Sequence sections found in the Docking Station Quick Start Guide This and related documents Docking Station User s Guide and Fixed Station Terminal Installer s Guide are also available for more detailed installation and operating information These documents can be viewed or downloaded at www ase corp com under the Product Help section IMPORTANT Never connect an Iridium 9505 handset to a 9505A Docking Station or a 9505A handset to a 9505 Docking Station These handsets contain different circuitry that can be damaged See the label inside the Docking Station cradle to confirm t
31. these tests check antenna location for obstructions and or confirm antenna cable length has not been exceeded eo S IMPORTANT Each cable splice will reduce signal strength so it s important to keep splices to a minimum E conte applied satellite engineering Antenna Cable Runs Helpful Tip Each connector splice will reduce signal strength by approximately 0 5dB This table gives maximum cable runs for common LMR cable types These maximum lengths are based on Iridium s specified max signal loss of 3db from antenna to handset and assumes there are no splices or couplers in the cable run 9505 9505A Docking Station Pu Max Length 15 ft 4 57 m 22 1 ft 6 74 m 42 6 ft 12 98 m 65 7 ft 20 03 m 97 1 ft 29 60 m 129 ft 39 32 m 148 4 ft 45 23 m Type LMR 195 LMR 240 LMR 400 LMR 600 LMR 900 LMR 1200 AVA5 50 Installation and Startup Troubleshooting SYMPTOM Power LED never stays on solid and continues to blink system keeps re booting SYMPTOM Busy Signal present on RJ 11 analog phone SYMPTOM System will not sync even with known good signal strength SYMPTOM System re boots every 24 hours SYMPTOM Signal strength drops when a call is placed V2 1 2013 1 14 CAUSE Docking Station is unable to synchronize with the handset and Iridium network RESOLUTION Re seat the handset in the Dock verify docked handset has the PIN code tur
32. where the air contains chemicals or particles such as grain dust or metal powders and any other area where you normally would be advised to turn off your vehicle engine 9505 9505A Docking Station Pu Safety Y Installation Troubleshooting Appendix Safety Information Continued 13 For Vehicles Equipped With Airbags An air bag inflates with great force Do NOT place objects including both installed or portable wireless equipment in the area over the air bag or in the air bag deployment area If in vehicle wireless equipment is improperly installed and the air bag inflates serious injury could result applied satellite engineering 14 Important Notes for PBX System Users If using the Docking Station with a PBX system three precautions must be followed to prevent damage to your unit 1 The Docking Station functions as a central office i e the Docking Station emulates the wall jack by generating the high operating and ring voltages Do not connect the Docking Station as an extension 2 When connecting the Docking Station to the PBX it needs to be connected as analog only Connecting the Docking Station as other than analog may result in damage to the RJ11 interface 3 Do not try to ring the Docking Station as if it were an extension on the PBX system The Docking Station has a built in ringer so that when a call is received the unit will ring to alarm that a call is coming in Trying to ring the Docking Station
33. ys obey them Observe the following guidelines when using your phone while driving Give full attention to driving driving safely is your first responsibility Use hands free phone operation if available Pull off the road and park before making or answering a call if driving conditions so require 9505 9505A Docking Station applied satellite Po engineering Safety Installation Troubleshooting Appendix 6 Electronic Devices Most modern electronic equipment is shielded from RF signals However certain equipment may not be shielded against RF signals from your Iridium designed satellite unit 7 Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches be maintained between a wireless phone s antenna and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research PERSONS WITH PACEMAKERS e Should ALWAYS keep the Iridium designed satellite unit more than six inches from their pacemaker when the unit is turned ON e Should turn the unit OFF immediately if you have any reason to suspect that interference is taking place 8 Other Medical Devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtain
Download Pdf Manuals
Related Search