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1. proprietary cleaning agents as some varieties contain a concentration of acid which can permanently affect the appearance of the wall materials A power washer should not be used as it can damage mortar joints and the wall materials if used incorrectly Our advice is that you let the weather deal with external efflorescence If efflorescence occurs on internal concrete floors or other such areas then it too can be removed by brushing with a non metallic brush and then removing the deposits with a vacuum cleaner Internally occurring efflorescence should disappear quicker after brushing and vacuuming than external efflorescence as the home is dried out by the heating Should persistent efflorescence occur internally which does not disappear after removing it by the methods described above then please contact Scotia for further advice FIXING PROBLEMS IMPORTANT NOTICE Fixings should never be made to the following wall areas a Directly above or below any electrical socket outlet switch or appliance b Directly horizontal to any electrical socket outlet switch or appliance This is because electrical cables run in these areas METERS Location of Electrical meter In the garage or hallway cupboard Location of Gas meter In external recessed wall mounted housing EXTERNAL AREAS Manholes give access to the drains usually where branches join together do not obstruct or cover them with soil
2. You may need to provide access to them quickly if there is a blockage Please note that there are live underground services cables in the ground around your house Great care MUST be taken if digging or carrying out excavation work in the vicinity of live underground cable routes Underground cables may be found just below the surface although they are normally laid between 0 45m to 1 0m deep from the surface Reduced depth may result from ground disturbance after laying or because the cable had to be laid over an underground obstruction Even shallow excavations e g for post holing and fencing work or for garden features such as ponds may be a source of danger If you do uncover a cable during excavation work ALWAYS assume it is live If in any doubt contact a qualified person to seek advice before carrying out excavation work SCHEDULE OF TEST CERTIFICATES Boiler Installation commissioning and service record logbooks with your instruction manuals Hot water cylinder Installation commissioning and service instructions logbook with your instruction manuals SCHEDULE OF MATERIALS Item Description Supplied by Tel No Windows White uPVC The Merlin Network 01383 821182 Patio Doors White uPVC The Merlin Network 01383 821182 Internal Doors Jeld Wen Arlington 6 panel smooth International Doors amp Windows 01224 682229 External Doors
3. joists will not support your weight It is advised that you do not enter the attic space CONSTRUCTION OF WALLS PARTITIONS amp CEILINGS All External Walls 100mm thick blockwork outer leaf with roughcast finish 50mm wide cavity and inner leaf of 100mm thick blockwork rigid slab insulation metal framing and plasterboard lining to inside of inner leaf It is not uncommon for some internal walls to be loadbearing so do not remove or alter them or make substantial alterations to them without getting professional advice Note that all external walls are likely to be loadbearing and must not be altered without professional advice You should also check relevant Local Authority permissions and or use the services of a qualified architect before considering either of the above All Partitions 70mm metal studwork partitions with plasterboard finish each side Ceilings Plasterboard fixed to underside of floor joists or to underside of roof trusses Appropriate proprietary fixings should always be used to suit the wall construction EFFLORESCENCE ON EXTERNAL WALLS The appearance of a white deposit on external walls is caused by efflorescence This is a consequence of drying out and can often occur after a new house is constructed and is drying out It can also occur when a wall dries out after period of heavy rain or in the spring as a result of drying out after a wet winter As well as external wall ma
4. FETY PRECAUTIONS Users should ensure that those who may come into close proximity to hot radiators are aware of the risks of burns Users should take any necessary steps to minimise the risks of burns from hot radiators for example where there are very young children in the room Where applicable consideration should be given to placing guards in front of the radiators or reducing the temperature of individual radiators by turning the thermostatic radiator valve to a low setting Radiators are heavy items and are securely fastened to the wall on installation with appropriate fasteners to secure the radiator bracket and suit construction of the wall Decorative covers such as the decorative perforated MDF or timber covers that you can purchase from DIY stores will significantly reduce the output of a radiator and thermostatic radiator valves should not be fitted inside these radiator covers as this will stop the valves from working efficiently These covers are not recommended as they will by consequence impede an individual room s heat requirement which your new heating system has been carefully designed to provide The only exception to this would be the comments above regarding safety of young children if you do need to fit a radiator cover for this purpose then you should use one of the metal mesh type covers similar to a fire place guard which will not impede the flow of heat from your radiator into the room Radiator
5. HOME OWNER S INFORMATION PACK for INVERUGIE MEADOWS PETERHEAD ABERDEENSHIRE www scotia homes co uk Please read this document in conjunction with the NHBC booklet Guide to your new home A practical guide to looking after your new home Rev 4 10 09 13 INDEX PAGE OPERATING INSTRUCTIONS FOR GAS FILLED CENTRAL HEATING HOT WATER AND COLD WATER SYSTEMS Introduction Heating and Domestic Hot Water Controls Boiler Isolating Switch Programmer Time Clock Thermostatic Radiator Valves Room Thermostat Frost Stat integral part of the boiler Central Heating Bleeding of Radiators RADIATOR SAFETY PRECAUTIONS BOILER TYPE amp GAS SYSTEM WORCESTER GREENSTAR 24i SYSTEM BOILER If you suspect a gas 6 HOT AND COLD WATER SERVICES Mains Cold Water Service Hot Water Cylinder External Water Tap if fitted Sanitary Ware Taps Thermostatic mixing valve KITCHENS Kitchen Appliances Sink Units and Worktops Connecting Appliances where applicable EXTRACTOR FANS Bathroom and En Suite Fan WINDOW VENTILATION AND AVOIDING CONDENSATION To deal with condensation take these two 7 Produce less moisture Ventilate to remove moisture TELEVISION AERIAL INSTALLATION TELEPHONE INSTALLATION WINDOWS AND FRENCH DOORS OPERATING INSTRUCTIONS FOR THE ELECTRICAL INSTALLATION 9 Consumer unit NOTES bsec olei desi ecd euid
6. Skirtings amp Facings Smith amp Frater Ltd GRP Doorsets MDF ogee International Doors amp Windows Fleming Buildbase 01224 682229 01224 258200 Ironmongery Heritage Windsor Brass Build Centre Ironmongery 01224 591777 Kitchen Units amp Worktops Direct Line Duropal James Laing amp Son 01467 620311 Sanitaryware Ideal Standard Alto William Wilson 01224 335328 Shower Door amp Screen Ideal Standard Joy William Wilson 01224 335328 Taps Bristan William Wilson 01224 335328 Shower Valve Shower Head amp Rail Bristan Prism Thermostatic Shower Valve CP Bristan Quadrant Shower Kit CP Ref kit2c cp William Wilson William Wilson 01224 335328 01224 335328 Paving Slabs Grey Riven by Concrete Products Kirkcaldy Burdens 01224 823664 Roof Tiles Basecourse Stone Feature Stone Panels Marley Modern Fyfestone Elite Pitched Face B6 Corrennie Red Fyfestone Elite Split Face B6 Corrennie Red Marley Eternit Fyfestone Masterbock Fyfestone Masterbock 0870 5626400 01467 651000 01467 651000 Cast Stone Dressings Plain Grey Smooth Inverurie Precast 01467 624367 Roughcast 6mm Tuscan Beige Rowebb Burdens 01224 823664 Masonry Paint Keim Granital K5649 Keim Mineral Paints 01952 231250 Driveway Chips Gutters amp Downpipe 10 14mm Correnni
7. apparent and the MCB will not hold in the ON position contact Scotia Homes if within the warranty period N B It is important to ensure that the bulbs used in light fittings do not exceed the rating for that fitting SMOKE DETECTORS Your house is fitted with a smoke detector usually in the hallway landing They are mains operated with battery back up and connected to bedroom lighting circuits They are extremely sensitive to smoke and dust particles of any kind If the detector is activated you should check the property and if no reason is found it could be a nuisance alarm caused by cooking smoke or something similar If this occurs open a window to clear the smoke or dust and the alarm will cease To reset or to test the smoke detectors follow the manufacturer s instruction as enclosed in your Handover Pack Battery should be changed as recommended by the manufacture and an intermittent beep normally indicates battery needs to be replaced EXTERNAL DOORS All ironmongery should be cleaned on a regular basis using warm soapy water Do not use abrasive or corrosive material to clean the ironmongery as this will damage the finish to handles letterplate eye viewer chain and rain deflectors Glazing can be cleaned with warm soapy water avoid using anything which may scratch the glass Multi point locking system should be lubricated with WD40 or a similar product on a regular basis to ensure the smooth o
8. as company on its emergency number which is in the phone book under GAS There is no callout charge HOT AND COLD WATER SERVICES Mains Cold Water Service The stopcock for the incoming cold water service is located under the Utility or Kitchen sink except in the first floor Kinnaird flat type where it is located behind an access panel in the ground floor Porch There is a single mains incoming water service with a stopcock which is located in the boundary box in the footpath Hot Water Cylinder A Megaflo unvented cylinder is located in the garage or ground first floor cupboard An annual service is required in accordance with manufacturer s instruction which is enclosed in your Handover Pack External Water Tap if fitted Where there is a risk of severe frost water supply to tap should be isolated and pipework drained Sanitary Ware Taps Sanitaryware should be cleaned in accordance with the manufacturer s instructions which are enclosed in your Handover Pack Thermostatic mixing valve A thermostatic mixing valve to limit the hot water temperature at the bath tap to 46 C is fitted below the bath It is recommended that an annual check is carried out to test the water temperature to ensure the limit of 46 C is not exceeded KITCHENS Kitchen Appliances Sink Units and Worktops Refer to the manufacturer s instructions for operating and cleaning of kitchen appliances sinks units an
9. d worktops which are enclosed in your Handover Pack Connecting Appliances where applicable When fitting a dishwasher or washing machine please ensure the blanked end of the waste pipe tee piece has been removed and that the water suppliers and wastes are securely connected to the pipework EXTRACTOR FANS Bathroom and En Suite Fan Control switches are located adjacent to light switches Fans should be switched on to remove moisture and odour Manufacturer s installation and maintenance information is enclosed within your Handover Pack WINDOW VENTILATION AND AVOIDING CONDENSATION Most windows are fitted with trickle ventilators These can be opened and closed to allow more or less ventilation Condensation will be a problem in all new houses if adequate background heating and ventilation is not used we would suggest that you read carefully the section within the NHBC booklet GUIDE TO YOUR NEW HOME preventing condensation on pages 6 and 7 The following are general guidelines for your information To deal with condensation take these two steps Produce less moisture Ordinary daily activities produce a lot of moisture very quickly Cooking To reduce the amount of moisture in the kitchen cover pans and do not leave kettles boiling use your cooker hood extractor fan Washing clothes Put washing outdoors to dry if you can Or put in the bathroom with the door closed and the window
10. e Marley Deepflow Bardon Aggregates Drainage Centre 01467 Chip 644200 01224 626497 Fans 100mm Centrifugal Duct Greenwood Airvac Vent Axia 01903 771021 01293 530207 Switches amp Sockets Boiler M E M Worcester Greenstar System Boiler or Combi Boiler Holland House Northern Heating 01224 638129 01224 663322 Hot Water Cylinder Heatrae Sadia Megaflow Indirect Unvented Northern Heating 01224 663322 Radiators where applicable Myson Premier HE Northern Heating 01224 663322
11. ibis rid cid detatadae 10 IF A LIGHTING CIRCUIT FAILS SMOKE DETECTORS EXTERNAL DOORS INTERNAL DOORS WALL TILING SHOWER WALL PANELLING FLOOR FINISHES ROOF SPACE CONSTRUCTION OF WALLS PARTITIONS amp CEILINGS All ExteralWSaIIS5 SU cii cR crt eru 12 All PartitiONS o ioi ette o ec eR ocn oec eue Mese 13 A 13 EFFLORESCENCE ON EXTERNAL WALLS Installation commissioning and service record logbooks with your INSTFUCTION Manuals eec aea Raka 15 Hot water cylinder Installation commissioning and service instructions logbook with your instruction TVA nih ci 15 SCHEDULE OF MATERIALS NOTE The information contained in this document is for our Standard House Type and it may not cover specific variations requested by you OPERATING INSTRUCTIONS FOR GAS FILLED CENTRAL HEATING HOT WATER AND COLD WATER SYSTEMS Introduction Your home has been fitted with a gas fired heating system serving radiators and a domestic hot water supply The gas fired boiler is located in the kitchen utility or hall cupboard you will find the operating and maintenance instructions for the boiler in your Handover Pack You should carry out no adjustments to the boiler If you are unable to find the answers to any boiler problems by referring to the boiler instructi
12. oating has considerable advantages but you should be aware that there are some minor features due to the coating of the glass which you can see in some or all of the following ways As a tint in the glass As a haze when viewing through the glass at some angles and in some lighting conditions By the appearance of condensation on the outside of the glass under certain weather conditions which is positive proof that the glass is preventing heat loss from your house There may be minor blemishes visible arising from the coating process and the tint may also change between individual double glazed units if the units are made from different batches of glass These are not detrimental to the functioning of the unit and are not a defect Please note that if you are replacing any of your double glazed units in the future you should ensure that your glazier uses low emissivity glass in your windows Note regarding glass specifications In addition to the note regarding Low e coatings above you should also be aware that certain windows may have either laminated or toughened safety glass installed Any future replacement glazing units should be to the same specifications as originally fitted Any competent glazier will be able to identify the glazing specification used and you should ensure that lower specifications are not used OPERATING INSTRUCTIONS FOR THE ELECTRICAL INSTALLATION Consumer unit The Consumer Control unit for you
13. on manual then in the first instance please contact Scotia Homes You are responsible for the annual maintenance and servicing of the boiler this should be arranged through any reputable gas safe registered plumbing and heating contractor Heating and Domestic Hot Water Controls The system has the following controls 1 Boiler isolating switch 2 Programmer Time Clock for control of heating and domestic hot water 3 Thermostatic radiator valves to radiators except on the bypass radiator s 4 Room Thermostat normally located in the hall 5 Frost Stat Boiler Isolating Switch This switch will be found on the wall next to the boiler in the utility kitchen or hall cupboard This switch is to isolate the electrical supply to the boiler and should be left on at all times And only use this switch if a fault develops on the boiler Programmer Time Clock The programmer is normally located in the utility or kitchen It controls the boiler telling it when your central heating and hot water are required The programmer has numerous ON and OFF periods which may be altered to suit your own requirements Manufacturers Instructions can be found in the brochure in your Handover Pack Thermostatic Radiator Valves Thermostatic Radiator Valves are fitted for comfort control i e 1 low level heat 5 maximum level heat Depending on level of comfort required 2 4 should be selected Please refer to Manufacturer s Instruction
14. open or fan on If you have a tumble dryer ventilate it to the outside unless it is the self condensing type DIY kits are available for this Ventilate to remove moisture You can ventilate your home without making draughts Some ventilation is required to expel the moisture which is produced all the time mostly just by people s breath Keep a small window ajar or a trickle ventilator open when someone is in the room You need much more ventilation in the kitchen and bathroom during cooking washing up bathing and drying clothes This means using the installed fan or opening windows wider Close the kitchen and bathroom doors when these rooms are in use This helps prevent the moisture reaching other rooms especially bedrooms which are often colder and more likely to get condensation TELEVISION AERIAL INSTALLATION A television aerial socket has been provided within the Lounge the cable has been left coiled in the loft for you to supply and fit an aerial TELEPHONE INSTALLATION The main telephone point is located in the Lounge normally with a secondary outlet in the hall or one of the bedrooms it is compatible with any BT approved phone It is your responsibility to arrange connection to your chosen telephone service provider and arrange final connection of secondary socket wiring to main point WINDOWS AND FRENCH DOORS Your home is fitted with lockable window handles to all ground floor windo
15. peration capabilities of the cylinder handle and the locking mechanism The weather sill at the base of the door should be kept clear of debris to allow the drainage holes to function The rubber gaskets in the sill and door frame should also be checked periodically for damage and replaced as required INTERNAL DOORS Handles should be cleaned with a soft non abrasive cloth and for stubborn stains mild soapy water may be used Care should be taken to avoid scratching surface of handles The mechanism of the handle should be lubricated once a year with a light oil Hinges and latches locks should be lubricated on a regular basis with WD40 or similar product WALL TILING Wall Tiles and in particular the grout between tiles should be regularly cleaned using a proprietary tile grout cleaner in accordance with the manufacturer s instruction Grout should be inspected and any areas which become loose should be replaced The sealant between the wall tiling and any worktops should be inspected and replaced as necessary SHOWER WALL PANELLING Laminate wall panelling should be cleaned by using hot water and a mild detergent applied with soft cloths or soft nylon brush Non scratch cleaners may also be used On no account should scouring pads acid based toilet cleaners or limescale cleaners be used Wall panelling and shower enclosure tray should be dried off after use Abrasive or aggressive cleaning
16. products should not be used as they will damage the laminate surface of the panel The sealant around the base of the wall panel should be inspected and replaced as necessary to prevent water ingress between the shower tray and the panelling FLOOR FINISHES Any wooden flooring laid at the time of entry will not be lifted and re laid as a result of any maintenance work requiring to be done Before laying vinyl or wooden overlay flooring to concrete floors the moisture content should be checked as it can affect the flooring and if required treated in accordance with the flooring suppliers recommendations A self levelling screed should also be applied to concrete floors prior to laying any vinyl or overlay type floorings in accordance with the flooring supplier s recommendations Chipboard flooring should be prepared in accordance with manufacturer s recommendations prior to laying of vinyls wooden overlays or ceramic floor tiles ROOF SPACE The attic space has not been designed to allow for storage Do not use the attic space for storage Flooring the roof space and use of the attic for storage may cause deflection in the roof structure The attic has mineral wool insulation between and over ceiling joists This insulation can cause skin irritation If handling the insulation it is recommended that protective clothing be worn Care should also be taken if entering the attic the ceiling plasterboard between the
17. r property is located in the garage or hallway cupboard it contains labelled circuit breakers or trip switches for each circuit in the property This is a device that controls the electricity supply to your home splitting the incoming electric supply into various electrical circuits around your home The consumer control unit contains Main Switch RCBO Residential Current Circuit Breaker RCD Residual Current Device and MCBs Miniature Circuit Breaker The main switch is normally ON to isolate all supplies switch to OFF These Circuit Breakers are all designed to trip if there is a fault in a circuit or if a faulty appliance is switched on This helps to prevent serious accidents that may result in damage and injury Under fault conditions these will be in the tripped position To reset and for testing regime follow the manufacturer s instructions contained in your Handover Pack NOTE Electricity is dangerous and can kill If you are unsure of any aspect of your electrical installation s please consult a qualified electrical contractor IF A LIGHTING CIRCUIT FAILS The lighting circuit may trip OFF if a bulb blows If this happens you should follow the procedure set out below 1 Check with aid of torch whether the MCB is in the OFF position Switch MCB to ON position Identify faulty bulb Switch off MCB Replace faulty bulb Switch MCB to ON position If no faulty bulb is
18. s in your Handover Pack for full details Room Thermostat Normally located in the hallway temperature should be set to meet your own comfort conditions when the temperature setting is achieved the thermostat will switch off the boiler Please refer to Manufacturer s Instructions in your Handover Pack for full details Frost Stat integral part of the boiler In severe weather conditions the frost stat can override the time clock and start up the heating system to prevent frost damage to the boiler and pipe work Central Heating Should your central heating or hot water fail to work please ensure that all of the procedures laid out in the boiler manufacturer s literature are followed Failure to do this may result in a charge being made for an unnecessary call out Bleeding of Radiators This should not be required with a sealed system However radiators feeling warm but cold at the top would indicate air in the radiator There are airing points normally at the top of the radiator Use an air bleeding key to turn clockwise to reduce air You can do this by inserting the key and turning it anti clockwise then once the air stops a small amount of water will be discharged quickly turn the key clockwise to tighten Check pressure gauge on boiler if it is below that recommended in the manufacturer s instructions then it will be necessary to top up the system See enclosed boiler user guide for full instructions RADIATOR SA
19. s should not normally be used for the mounting of clothes airers cat beds or other such fixtures The mounting brackets of the radiator are designed to support the weight of the radiator itself and water contents allowing for an adequate safety margin additional weight may compromise this margin and cause risk of failure leaks and potential hot water burns Appropriate facilities are required by Building Regulations for internal and or external drying facilities and these are provided please see Ventilation and avoiding condensation Radiator mounted airers and other devices may lead to excessive internal moisture and any chips damage caused to the radiator itself may compromise the protective coating and potentially lead to corrosion failure which may not be covered by warranties BOILER TYPE amp GAS SYSTEM WORCESTER GREENSTAR 24i SYSTEM BOILER A copy of the User manual installation amp service instructions installation commissioning and service record logbook for the above is with your instruction manuals Never obstruct gas boiler flue outlets or ventilation if provided to the boiler Never tamper with the gas installation or equipment Any alterations to the gas supply pipework or work in construction with any gas appliance should only be carried out by gas safe registered personnel If you suspect a gas leak Extinguish all naked flames Turn off the gas at the meter Open all doors and windows Call the g
20. terials such as block work and mortar joints it can also occur on products such as precast window sills driveway paviors and paving slabs and also internally on concrete floors and areas of similar construction The efflorescence is caused by natural salts being drawn out of the wall materials while drying out and is quite normal It is neither harmful nor detrimental to the performance of the material and whilst it may look unsightly the majority usually disappears over time The advice given by most brick block cement and precast concrete manufacturers is that it is best dealt with by the combined effect of time and weather If efflorescence occurs externally on your home it is our policy to follow this advice and allow it to disappear naturally It will usually disappear within a few weeks washed away by normal rainfall This process may take some time to draw out and remove all of the natural salts causing the efflorescence however it should be apparent that each time the efflorescence appears it will be in decreasing amounts Whilst natural weathering is the preferred cure for external efflorescence if you wish where it is in a safely accessible location you can speed up the process by brushing down with a stiff non metallic brush not a wire brush making sure that the deposit does not enter the wall at a lower level Any remaining deposit can be removed or reduced using a minimum quantity of clean water We advise that you do not use any
21. ws and standard non locking handles to all first floor windows A key is supplied to operate the lockable handles and care should be taken to prevent damage to the handle by trying to force open when lock is engaged All hinges locks and other moving parts such as shoot bolts and cams should be lubricated on a regular basis Glass may be cleaned with either a proprietary household glass cleaner following the manufacturer s instructions or solution of soapy water Glass can be easily scratched therefore ensure heavy grime or dirt is removed carefully using soapy water uPVC frames should be cleaned every 3 4 months with soap and water A non abrasive proprietary cleaner suitable for plastic may be used for more stubborn blemishes following the manufacturer s instructions Avoid using solvent based or abrasive cleaners as these will damage the uPVC frames or glass Notes regarding glass coatings To comply with current building regulations all double glazed units installed in your home will have a low emissivity coating Low emissivity Low e glazing is a vital component of an energy efficient window or French door It has a surface coating that allows short wavelength heat from the winter sun to enter your home through the glazing while reflecting back into the room the long wavelength heating produced by your heating system This reduces heating costs and minimises internal condensation Please note that this Low e c
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