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2722 2742 3742 Desktop Thermal Printer User`s Manual
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1. Attach jbbon to Core Close 980344 001 Rev A 19 Installation and Operation 20 980344 001 Rev A Appendix A Troubleshooting Problem Solution or Reason POWER indicator does not light GREEN when power switch is turned to ON 1 position Check power connections from A C outlet to power supply to printer POWER indicator lights GREEN but printer will not print Check interface cable connections from computer to printer Printer appears to be working media is being fed out but nothing is printed Ww Verify that the labels are the correct type direct thermal Check that the roll is loaded with the di rect thermal side facing up Clean the print head with cleaning pen For TLP models check that the ribbon is properly installed Printing is faded or poor quality Clean the print head with cleaning pen 2 Adjust print speed darkness in software Prints only partial label or skips a label Wn Perform AutoSense gap sensor adjustment on page 13 Label caught on print head Print head is not properly latched Possible software problem Check the printer memory configuration Refer to the EPL2 Programming manual Printing stops and POWER indicator lights ORANGE or RED Perform AutoSense gap sensor adjust ment on page 13 Possible problem with label stock Use only approved labels
2. and tags Possible label jam Insufficient memory for label size Check the printer memory configuration Possible software problem Refer to the EPL2 Programming manual 980344 001 Rev A 21 Printer Maintenance Clean the Print Head Don t Clean Rollers with Cleaning Pen k v Ww 2 22 980344 001 Rev A Printer The printer has flash non volatile memory to Configuration store printer configuration settings The settings Settings are stored in flash memory and are set by Dump Mode Printout See the U command in the Programmer s manual 980344 001 Rev A for details programing printer drivers or the AutoSense routine The settings are shown on the Dump mode printout or can be reported back to the host via the serial port The following are the basic settings stored in the printer PrintMode Direct OD or Thermal Transfer O Speed S Density D or heat applied Form label length and gap in dots Q Form label width in dots q Serial Port Y Margin R Buffer Mode r Options D Print Mode is Direct Thermal OD 2UR 018 13L Wa 24 Serial pari 36 M 8 1 Page Hode Image buffer size 0745K Fmem 680 8 861 48 awl Gren OOCR PIPER awl Emen AZK BOBASEK avi If 6 001 rY sz DOT REZz4 PPDD ZT UN gaz 0832 02 T Opbien Aa OF 11 mow in DUMP 23 Serial Interface The printer s serial port is configured with the Co
3. interface DB 25 Centronics HOST Pin No Pin No PRINTER STROBE 1 1 STROBE DATA 0 2 2 DATA 0 DATA 1 3 3 DATA 1 DATA 2 4 4 DATA 2 DATA 3 5 5 DATA 3 DATA 4 6 6 DATA 4 DATA 5 7 7 DATA 5 DATA 6 8 8 DATA 6 DATA 7 9 9 DATA 7 ACK 10 10 ACK BUSY 11 11 BUSY PAPER ERR 12 12 PAPER ERR READY 13 13 READY INIT 14 14 INIT ERROR 15 15 ERRO R N A 16 16 N A N A 17 17 N A N A 18 1g 5V SIG GND 19 19 SIG GND SIG GND 20 20 SIG GND SIG GND 21 21 SIG GND SIG GND 22 22 SIG GND SIG GND 23 23 SIG GND SIG GND 24 24 SIG GND SIG GND 25 25 Female DB 25 to Male Centronics Cable 5 volts at 300 mA for external device e g PrintServer 980344 001 Rev A 25 26 980344 001 Rev A
4. ATION OF CONFORMITY Models LP2722 TLP2722 LP2742 TLP2742 and TLP3742 conform to C the following specification FCC Part 15 Subpart B Section 15 107 a and Section 15 109 a Class B digital device Supplemental Information This device complies with Part 15 ofthe FCC Rules Operation is subjectto the following Two Con ditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Notice This device complies with Industry Canada ICS 003 class B requirements Cet equipement est conforme a l ICS 003 classe B de la norm Industrielle Canadian ji 980344 001 Rev A TABLE OF CONTENTS Installation and Operation Unpacking YourPrinter ee ee ee 2 Getting To Know YourPrinter 00002 eae 3 Installation sees uq tg avg Sah ga hae Duss ie a Cau Ge 4 Attach Power 2 2 a 4 Attach Interface Cable ee 5 LoadMedia a 6 Before You Load MediainthePrinter 7 AULOSENSE Siete a oh Oe m dike u hr u Fan ae a 13 Install Software 2 13 Using Fan Fold Media 14 Label Dispenser oaoa aaa a 15 Thermal Transfer Ribbon Loading 18 Appendix A Troubleshooting 21 Printer Maintenance aoaaa aaa a 22 Printer Configuration Settings oa aaa aaa 23 Serial Interface Communication Configur
5. Desktop Thermal Printer User s M anual W Zebra Technologies Corporation User s Manual No 980344 001 Rev A 2001 Zebra Technologies Corporation COPYRIGHT NOTICE This document contains information proprietary to Zebra Technologies Corporation This docu mentand the information contained within is copyrighted by Zebra Technologies Corporation and may not be duplicated in full or in part by any person without written approval from Zebra Technol ogies Corporation While every effort has been made to keep the information contained within cur rent and accurate as of the date of publication no guarantee is given or implied that the document is error free or that itis accurate with regard to any specification Zebra Technologies Corporation reserves the right to make changes for the purpose of product improvement at any time TRAD EM ARKS LP2722 TLP2722 LP2742 TLP2742 and TLP3742 are service marks and Zebra is a trademark of Zebra Technologies Corporation Windowsand MS DOS are registered trademarks of Microsoft Corp All other marks are trademarks or registered trademarks of their respective holders LP2722 TLP2722 LP2742 TLP2742 and TLP3742 Thermal Printers European Council Compliance to Standards Directive 89 336 EEC EMC Directive EN55022 A 1995 RF Emissions control Immunity to Electromag netic Disturbances 92 31 EE EMC Directive EN50082 1 1992 FCC DECLAR
6. abel Release Lever Roller Sensor 980344 001 Rev A 3 Installation and Operation Installation The following steps will guide you through the installation of the printer media and software Step Attach Power Power OFF Check Power Module Voltage Plug Into Power Module SHOCK HAZARD WARNING JAN See page iv 4 980344 001 Rev A Installation and Operation Step Attach Interface Cable Parallel Interface 2742 3742 Serial Interface 2742 3742 980344 001 Rev A 5 Installation and Operation Step Load Media Open Cover 6 980344 001 Rev A Installation and Operation Before You Load Media in the Printer Labels Remove all labels that are held by adhesives or tape Tag Stock Detach both ends of the bottom tag 980344 001 Rev A You must remove the outside length of media that is one full revolution of labels and any liner When you remove this part of the media you remove the oils dust and adhesives that contaminate it Tape or adhesive holds the loose end and the outside length of media becomes contaminated when handled or stored You must avoid dragging adhesive or dirty media between the printhead and platen Such an occurrence damages the print head and is not covered under your warranty Using clean media prevents damage and reduces wear on the pri
7. ar u BON Face Print K Surface UP Pa ef Insert amp Load Media I K V e an a 14 980344 001 Rev A Installation and O peration Label Dispenser Printers with an optional label taken sensor can dispense a single peeled label Remove the label to automatically print the next label w Expose 15CM of Labels 2722 Shown Peel Exposed Labels Cut End of Exposed Liner 2722 Shown Pull Print Head Release Lever 2722 Shown Insert Liner Under Peel Bar 980344 001 Rev A 15 Installation and Operation Label Dispense O ption Insert Liner 2742 Shown Pull Liner Through A gt 2742 Shown 16 980344 001 Rev A Installation and O peration Label Dispense O ption Close Print Head Close Cover Push to O pen Label Taken Sensor Press FEED Button Remove Presented Label 980344 001 Rev A 17 Installation and Operation Thermal Transfer Ribbon Loading This feature is supported on TLP model printers only Supply Spindle Thermal Transfer Print Head Mechanism Take Up Spindle Ribbon Core eat Ribbon Ribbon Path 18 980344 001 Rev A Installation and Operation Thermal Transfer Ribbon Loading Open Print Head Load Ribbon Core Load Transfer Ribbon Start Ribbon Open Print Head Rear View Pull Ribbon Around Print Head
8. ation 24 RS 232 Serial Interface Cable Wiring 24 Parallel Interface Cable Wiring 000 25 980344 001 Rev A General Cautions and Warnings This page describes general safety and maintenance warnings and cautions for the printer and are referenced throughout the manual Warning Shock Hazard The printer should never be operated in a location where it can get wet Personal injury could result Warning Static Discharge The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the print head or electronic components used in this device DO NOT TOUCH the print head or the electronic components under the print head assembly gt Caution Printer Setup amp Handling 1 When installing or modifying the printer setup or configuration ALWAYS TURN POWER OFE Before A Connecting any cables B Performing any cleaning or maintenance operations C Moving the printer gt Media Warning Always use high quality approved labels and tags If adhesive backed labels are used that DO NOT lay flat on the backing liner the exposed edges may stick to the label guides and rollers inside the printer causing the label to peel off from the liner and jam the printer gt Media Reload Hint Ifyou should run out of labels while printing DO NOT turn the power switch OFF 0 while reloading or data loss may occur The printe
9. mmunication Ycommand for the printer The printer supports Configuration interface data rates from 1200 to 38 400 baud See the programmer s manual for details The printer s serial port default configuration is 9600 baud 8 bit data 1 stop bit No parity RS 232 Serial The figure below displays the cable wiring re Interface Cable quired to use the printer s serial interface Wiring Host 8 9 DB 9 Printer Pin Pin N C 1 1 5 Volts RxD gt 2 gt gt 2 gt TxD TxD gt b gt 3 gt gt 3 gt RxD DTR 4 gt 4 gt N C GND gt 5 gt 5 GND DSR P gt 6 gt gt 6 gt RDY RTS gt 7 gt gt 7 gt N C CTS P gt 8 gt gt 8 gt RDY RI 9 9 N C Female DB 9 to Male DB 9 Host DB 25 DB 9 Printer m Pin Pin N C gt 8 1 gt 4 5 Volts RxD gt 3 gt gt 2 lt TxD TxD b gt 2 gt gt 3 gt RxD DTR gt 20 gt gt 4 gt N C GND gt 7 gt gt 5 gt GND DSR gt 6 gt gt 6 gt lt RDY RTS gt 4 gt gt 7 gt N C CTS lt gt 5 gt gt 8 lt RDY RI 22 9 gt N C Female DB 25 to Male DB 9 5 volts at 150 mA for external device e g KDU or scanner 24 980344 001 Rev A Parallel Interface The figure below displays the cable wiring Cable Wiring required to use the printer s Centronics parallel
10. nt head and platen Installation and Operation Step Load Media cont Inside PO Wound Media Outside Wound 2722 Install Roll 2742 3742 Install Roll 8 980344 001 Rev A Installation and Operation Step Load Media cont Seat Media Roll 980344 001 Rev A 9 Installation and Operation Step Load Media cont Close Guides Close Guides 2742 3742 980344 001 Rev A 10 Installation and Operation Step Load Media cont Close Cover 980344 001 Rev A 11 Installation and Operation Step Load Media cont Power ON Sy If the indicator fails to light refer to Appendix A Trouble Shooting Press FEED Button Run the AutoSense routine 12 980344 001 Rev A Installation and Operation Step AutoSense Power OFF Press amp Hold FEED Button Power ON Release FEED Button Print Status Sample DUMP Mode Dump Mode Printout Printout f 2 UKQ1813 4 00 Press FEED Button Fen 200 0019 9K a Emem 000K 0241K avl 18 0 001 rY S8 D12 RO32 000 ZT UN 40450 Q0800 034 Option D 111213 now in DUMP Step Install Software Computer ON Insert Printer CD ROM Start your computer and follow the installation instructions on the compact disc C D 980344 001 Rev A 13 Installation and Operation Using Fan Fold Media Place Media In Re
11. r will automatically resume printing when a new label or ribbon roll is loaded gt Print Q uali 2 Tip Print density darkness is affected by the heat energy density setting applied and by the print speed Changing both Print Speed and Density may be required to achieve the desired results gt iv 980344 001 Rev A 980344 001 Rev A Installation and Operation 1 Installation and O peration This section provides information on the instal lation and operation of the printer The printer is a low cost desktop thermal bar code printer LP models are direct thermal TL P modes are thermal transfer and direct thermal printers This family of printers is specifically de signed for printing labels tags or continuous re ceipts with or without bar codes from a DOS Windows or ASCII based compatible computer Installation and Operation Unpacking Your Printer Power Supply Power Supply amp Cord vary by model amp voltage option Roll Holder 2722 Shown Cleaning Ribbon Core Sample Labels Pen TLP Printer Only Direct Thermal 2 980344 001 Rev A Installation and O peration Getting To Know Your Printer Label Taken Sensor _ TI eee Tear Bar Feed Button x Roll Holder I o jo Power ioo Indicator Label Guides Label Guide Control Print Head Platen L
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