Kroy K4500 USER`S MANUAL THERMAL
Contents
1. button the printer will advance one label Press the DEC button to change parameter settings or exit the submenu Stripper Rewind Plate The stripper rewind plate can be used for strip and label rewind mode Please refer to the instruction of the sticker on the stripper rewind plate to install this plate Carriage Release Lever When opening the Carriage Release Lever On Line LED is lit off the LCD display shows Carriage Open After engage the carriage release lever press the FEED button printer will re register the label and then shows READY on the LCD display and the screen will return to ready condition Print Head Pressure Adjustment Knob Print Head Pressure Adjustment Knob is used to adjust the pressure of the printhead Please adjust the Knob to the proper setting to get best print quality 3 Set Up 3 1 Setting Up the Printer Place the printer on a flat secure surface Make sure the POWER switch is off Connect the printer to the computer with the provided RS 232C or Centronics cable Plug the power cord into the power supply connector at the rear of the printer and then plug the power cord into a properly grounded power outlet 3 2 Ribbon Installation Open the printer right side cover and lower front panel Open the turning plank and spindle support frame Disengage the printer carriage Install a new ribbon roll onto the ribbon supply spindle X It is to be noticed that ribbon should be placed to the2. left end of spindle Pe DS Figure 4 Ribbon installation 5 Place an empty paper core onto the ribbon rewind roll The diameter of empty paper core must be larger then 34 mm Pull the ribbon roll leading edge forward through the ribbon sensor Attach the ribbon leading edge with a tape to the empty paper core Manually rotate the ribbon rewind roll until the ribbon overlaps the ribbon leading edge and stretches tight Figure 5 Installation of ribbon 3 3 Label Roll Installation NONA Insert the label supply roll into the label spindle Pull the label roll leading edge forward through the black media guide bar gap black mark sensor and place the label leading edge onto the platen roller Adjust the label guide to meet the width of the label and buckle it onto the black media guide bar Engage the carriage release lever Close spindle spport frame and turning frame Close the printer cover Switch on the power Now the printer is ready to print 10 Figure 6 Insert label supply roll into label spindle 3 4 Self peeling Function 1 Remove the cutter module if installed and the stripper rewind plate 2 Install the stripper rewind plate in the direction with the sticker The side of plate is used with tear off mode cutter mode and peel off mode faced outside 3 Wind back the label leading edge and attach it onto rewind label spindle 4 Clip the label on the rewind label spindle by
3. screw by the side of the carriage release lever Open the printer carriage release lever Remove the media and ribbon If loaded Using a swab soaked in the dilute alcohol wipe along the printhead carefully Do not close the printhead until the alcohol volatilizing Close the printer cover Printer Cover Cleaning Switch off and unplug the printer Using a lint free cloth soaked in the water or mild detergent wipe the printer cover light x Do not use harsh or abrasive cloth and solvent Internal Parts Cleaning Switch off and unplug the printer Open the printer cover Remove the media and ribbon If loaded Open the printer carriage release lever Using a soft cloth soaked in the alcohol or mild detergent to wipe the internal parts The rubber roller should be clean by cloth soaked in water Install the ribbon and label close the carriage release lever Close the printer cover 21 APPENDIX LCD Control Panel Operation Map 4 sec 6 sec 0 15 7 Direction o E Tear On 1 Print Setup Offset Tear Off H Reserved 0 999 0 0 999 0 Reference Y 2 Sensor Calib 3 System Setup Note 0 999 0 Peel On Cutter On Cutter Batch ITA DAN 850 852 865 863 H 860 1 Defaults are marked with asterisk 2 The parameter of shaded area can be accessed by pressing the INC or DEC key to s
4. Kroy K4500 THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER USER S MANUAL CONTENTS 1 PRODUCT INTRODUCTION 1 UR geing ele 1 A M E AEE Sa a ENE te tenta 1 ES Gil 1 1 2 2 Gage Tut acca cart nn ES SE oie tok bet EE ek ino GEE ol ia 2 12 39 A aiii i iae a a iada ai 2 12 4 Bat COO E 2 Opinado sais asian eas EE ee RUA ewes 3 VA leie 3 NNER Ee lee 3 42 Ribbon SPECIA N neinean ee an e ea a Aa a a aeaa 4 EIER NR Hl ENKE E BEE 5 2 1 Unpacking and Inspection sas ee A etica 5 22 e Tee E EE 5 2 Printer PariS cos cee xa EE RR SS 6 24 Buttons and le ele e aspas seeker ete ted lado 7 Dh DOI EE 9 3 1 Setting Up the PINS a aaa a DR DR ola EO ias 9 3 2 Ribbon Installation ade 9 3 3 Label Roll Installation E 10 O A Ate pl ie RU a 11 3 5 Cutter Module Italo a a ae ne 12 A 13 3 7 DUMP MOdG asesoria datada aa din 14 SA O ee ae 16 4 1 Power on Utilities RA ee ee Re ee ee ee ee ee 16 4 1 1 Gap Black Mark Sensor Calibration Utility 16 4 1 2 Ettel Eeer ee 17 42 Troubleshooting Guide scan EE a EE oe nea oe cca ee 19 ds PRINTER GLEANING EE 21 5 1 Print Head Cette 21 5 2 Printer Cover CIC ln EE 21 5 4 Internal Paris ClO nl e E 21 APPENDIX LCD Control Panel Operation Map 22 1 PRODUCT INTRODUCTION Thank you very much for purchasing KROY K 4500 bar code printer K4500 comes with rugged steel construction and durable metal mechanism ensuring the ability to work under extreme industrial application
5. b Re calibrate the gap black mark sensor Remove the stuck label The printer carriage is open Please close the print carriage 19 The space of FLASH DRAM is full Delete unused files in the FLASH DRAM No printout printing through serial port 1 The serial port setting is not consistent between host and printer The serial port cable pin configuration is not pin to pin assignment 1 Please reset the serial port setting 2 Please replace the cable with pin to pin assignment On Line indicator is off error indicator is on Out of paper or out of ribbon The gap black mark sensor or ribbon sensor are not calibrated The ribbon rewind spindle paper core is not been installed The diameter of rewind spindle paper core is less than 34 mm 20 1 1 Please check the feed path of label or ribbon 2 Please supply a new label roll or ribbon roll 2 1 Calibrate gap black mark sensor 2 Calibrate ribbon sensor 3 Install a paper core onto the ribbon rewind spindle The diameter of the paper core should be larger than 34 mm Please change the paper core which diameter is larger than 34 mm 5 PRINTER CLEANING The printer should be cleaned regularly to retain high quality and optimum performance 5 1 1 DEN RE Ee Ja ND o NA 0 Print Head Cleaning Switch off and unplug the printer Open the printer cover Remove the
6. dl II All l I ln il ie l UNA HII I A ul TN il IN I CHECKSUM 22681 MILAGE m SERIAL PORT 19200 N 8 1 CODE PAGE USA COUNTRY CODE 001 SPEED 6 DENSITY 15 SIZE 4 00 5 99 GAP 0 11 0 00 TRANSPARENCE 53 MR e de Ve RI dk E E MR Me Ve E E E E RR e E Y DRAM FILE O FILE S FLASH FILE FILE S Mi TOTAL DRAM 812 KBYTES AVAIL DRAM 512 KBYTES TOTAL FLASH 1000KBYTES AVAIL FLASH 1000KBYTES FOR RIN INR II E UI IOI OO IOI ITOK Figure 9 Printout of self test 3 7 Dump Mode To enter dump mode please press MENU button to scroll the cursor to Printer Test then Press EXE button to enter the submenu Press MENU button to scroll dump mode Press EXE button to select line dump mode or page dump mode Press MENU button to select EXIT to enter dump mode In this mode any characters sent from the host computer will be printed in two columns as shown in Figure 11 The characters received will be printed in two columns as below on the left side of the paper are the characters received and on the right side are the corresponding hexadecimal values This is very helpful to users for the verification of programming commands or debugging of printer programs Reset the printer by pressing the FEED button DENSITY E 5 ET COUNTER 1 1 Ssi 008 1 SPEED E SIZE 101 mm T mm GAP B 12 0 DIRE CTION CLS BAR 28 20 PRINT 1 1 Figure 10 Printout of dump mode 15 4 USING K4500 4 1 Power o
7. et the value 22 os 003 031 032 fee LDA 039 H 038 036 HH 034 H 033 Country 041 042 044 045 046 E OOo e ES 061 055 049 048 047 351 358 Parity H None Even Odd Data Bit H 7 H 8 Stop Bit s WW 2 Baud H 2400 H 4800 9600 19200 115200 57600 H 56000 38400 128000 3 System Setup Aux LED Off On Aux Buzzer Off 1 99 Restore Defaults Exit at File List DRAM 512KB free FLASH 1000KB free 4 File Mngment 5 PAUSE Del All Delete File s FEED Exit Exit Self Test Dump Mode ont Dump Mode On Cutter Pos OK NG EE H Rotate Cutter MENU Fwd PAUSE Rev FEED Exit Exit 23 REV A
8. evice and its packaging The printer is specially packaged to withstand damage in shipping In case of evident damage contact the carrier directly to specify the nature and extent of damage Please retain the packaging materials in case you need to reship the printer 2 2 Equipment Checklist K4500 printer unit Ribbon paper core Quick installation guide Power cord Centronics interface cable 3 paper core adapter Software CD disc Separately purchased items may also be included These additional items may include e Cutter module Ribbon near end sensor Peel off sensor Internal rewinder Portable LCD keyboard Memory module If any parts are missing please contact the Customer Service Department of your purchased reseller or distributor 2 3 Printer Parts Printer Cover Aux LED LCD Display Figure 1 Top front view Centronics Port RS 232C Port External Label Feed Opening Voltage Switch Power Supply Connector Figure 2 Printer rear view A Ribbon Supply Spindle Label Spindle Ribbon Rewind Spindle gt Rewind Spindle Paper Clamp Turning Plank di Label Rewind Spindle Label Guide Stripper Rewind Plate Carriage Release Lever Media Guide Bar Spindle Support Frame Figure 3 Printer interior view 2 4 Buttons and Indicators Power Indicator When the printer is in the power on condition the Power indicator is lit on On Line Indicator T
9. his green On Line indicator is lit on when the printer is ready the On Line indicator blinks when pressing PAUSE button Error Indicator The red Error indicator illuminates in the event of a printer error such as memory full carriage open cutter error and so forth MENU SELECT Button Provided with a built in menu the printer allows the user to directly set printing parameters or view printer status on the LCD display Press the MENU button to enter printer setup mode Press the MENU button again to proceed the cursor to the next item The setup is comprised of these major items Printer Setup Sensor Setup System Setup File Setup and Printer Test For more information please refer to Appendix for the structure and operation logic of the menu PAUSE EXE INC Button This button combines three functions 1 PAUSE button if the printer is in the Ready status By pressing the PAUSE button 1 the printer stops at the completion of printing of the current label 2 the On Line LED flashes and 3 the printer holds all data in memory This allows for trouble free replacement of label stock and thermal transfer ribbon A second depression of the PAUSE button will restart the printer 2 EXE INC button if in the setup mode Press EXE INC button to increase the value of parameters or execute the selected item FEED DEC Button This button also has dual functions Feed one label and decrease the value of parameters Press the FEED
10. n Utilities There are two power on utilities to calibrate sensor and initialize K4500 hardware These utilities are activated by pressing the PAUSE button PAUSE and FEED buttons and turning on the printer power simultaneously The utilities are listed as below 1 Gap black mark sensor calibration 2 Printer initialization 4 1 1 Gap Black Mark Sensor Calibration Utility This utility is used to calibrate the sensitivity of the gap black mark sensor The gap black mark sensor must be calibrated whenever changing the label media or executing printer initialization Please follow the steps below to calibrate the gap sensor 1 Install the ribbon and label roll as the above mentioned procedures and engage the carriage release lever 2 Turn off printer power 3 Press PAUSE key and then turning on printer power Release the PAUSE key when GAP BLINE sensor calibrating Message is shown on the LCD display The printer will calibrate the gap black mark sensor automatically 4 1 2 Printer Initialization Printer Initialization will restore printer settings to defaults Default settings are listed as below Hem Default Value Cleared by Initialization Property Saved when Turning off Power Mileage N A No Yes Check Sum N A No Yes Serial Port 19200 n 8 1 Yes Code Page 437 Yes Country Code 001 Yes Tear Mode On Yes Peel Mode Off Yes Cu
11. rush Current 40 Amps max cold start at 115 Vac input line voltage 80 Amps max cold start at 230 Vac input line voltage 1 2 4 Bar Code Code 39 Code 39C Code 93 Code128UCC Code128 subsets A B C Code 11 Codabar Interleave 2 of 5 EAN 8 EAN 13 EAN 128 UPC A UPC E EAN and UPC 2 5 digits add on CPOST MSI PLESSEY POSTNET EAN 14 ITF14 PDF 417 Maxicode DataMatrix 1 3 Optional Items e Cutter module Ribbon near end sensor Peel off sensor Internal rewinder Portable LCD keyboard Memory module 1 4 Supplies 1 4 1 Label Specification Item Specification Type Label Continuous die cut fan fold ticket Tag etc Label Width 19 118 mm 0 7 4 65 Label Length 10 999 mm 0 4 39 33 Label Thickness 0 06 0 25 mm Label Roll Diameter 203 mm Roll Up Method Print surface wound outside as standard Paper Core ID 25 7 0 3 mm Paper Weight Less than 280 g m Rewinder Roll diameter 138 mm Max with 1 core Label Roll Diameter without Rewinder 254 mm Max with 3 core Roll Core Diameter 25 77 mm Black Mark Height 1 5 mm Min Black Mark Width 3 mm Min 1 4 2 Ribbon Specification Item Specification Ribbon Width 25 4 114 3 mm Ribbon Length 600 m Diameter Less than 3 5 89 mm 2 GETTING STARTED 2 1 Unpacking and Inspection After receiving the bar code printer carefully inspect the d
12. s K4500 is equipped with a 32 bit RISC processor which offers up to 254 mm sec 10 sec print speed With back lit LCD display printer status can be managed easier and operated more user friendly The moveable sensor design can meet wide range of label media All of the most frequently used bar code formats are available in K4500 Fonts and bar codes can be printed in any one of the four directions This printer provides a choice of five different sizes of alphanumeric font OCR A OCR B and one true type font K4500 is the most cost effective and high performance in its class 1 1 Compliances CE FCC UL CUL TUV GS BSMI 1 2 Specification 1 2 1 Printer Item Specification Printing Mode Thermal transfer and direct thermal Resolution 203 DPI Max Print Length 999 mm Max Print Width 104 mm Print Speed Selectable speed of 4 6 8 10 inch per second 1 2 2 Environment Operating Environment 5 40 C 30 85 Storage Environment 10 60 C 20 95 Free air environment Label gap 256 level ribbon end 16 level black mark 256 level Carriage open biboon near end Flash Memory 2MB DRAM 4MB and optional Flash Memory 8MB RS 232C 56000bps Max Centronics 116 mm width Paper thickness up to 0 28 mm 100 VAC to 120 VAC 200 VAC to 240 VAC Switching mode power supply Input Frequency 47Hz to 63Hz Input Current 5 0 Amps at max In
13. steps in incorrectly section 3 2 Ribbon No ribbon 3 The ribbon sensor is not Installation to reinstall the been well calibrated ribbon 3 Please calibrate the ribbon sensor 1 Running out of label 1 Supply a new label roll 2 The label is installed 2 Please refer to the steps in incorrectly section 3 3 Label Roll No paper 3 The moveable gap black Installation to reinstall the mark sensor is not placed in the proper location label roll Please move the sensor to the proper location Poor printing quality 1 Dirt is accumulated on the printhead 2 The density setting is not set properly 3 Ribbon and media are incompatible 4 The pressure of printhead is not set properly Co Please refer to the steps in the section 5 1 Printhead Cleaning to clear the printhead Adjust the print density and speed Change proper ribbon or proper label roll Adjust the printhead pressure adjustment knob Power indicator does not illuminate The power cord is not properly connected 2 The voltage setting of power supply in the rear of printer is set incorrectly Please check whether the power cord is well connected between printer and outlet Please set the voltage setting of power supply at the rear of printer to the proper voltage 1 The label size is not set properly 2 Labels may be stuck in side print mechanism 2 a Reset the label size
14. the paper clamp 11 Ribbon Gapfolack mark Sensor Rubber Roler Label Ribbon Rewind Spindle Ribban Supply Roll Label Supply Rol S ry a T r ma IN D Zi O 5 j ja weng L d j 1 D i U 1 4 Label Guide L bel Rewied Spinde Figure 7 Feed path for the printer media 3 5 Cutter Module Installation 1 Uninstall the peel off sensor 2 Plug the mini DIN cable into the socket under the platen 3 Itis to be noted that the cutter module bracket should be mounted into the slots which are on the base of the printer 4 Fix the cutter module on the printer with a screw 12 3 6 Figure 8 Cutter module installation Self test To initiate the self test mode depress the MENU button Press MENU button to scroll the cursor to Printer test Press EXE button to enter the submenu and press MENU button to Printer Config item Press EXE button to print printer internal setting In self test a check pattern is used to check the performance of the thermal print head Following the check pattern the printer prints internal settings as listed below Printer model and firmware version Check sum Serial port setting Code page setting Country code setting Print speed setting Print density setting Label size setting 9 Gap Bline width and offset setting 10 Backing paper transparence 11 File list 12 Memory available DAN DI e 107 ES 13 all dd
15. tter Mode Off Yes Offset 0 Yes Reference Point 0 0 Yes Print Direction 1 Yes Speed 6 sec Yes Density 07 Yes Label Size 4 x 2 5 Yes Gap Bline Sensor Gap Sensor Yes Gap Bline 0 12 3 mm Yes Transparency 142 Yes Ribbon Sensor Sensitivity 5 Yes LCD Language English Yes Aux LED Off Yes Aux Buzzer Off Yes Download Files N A Yes RTC N A Please follow the steps below to initialize the printer 1 Turn off the printer power 2 Hold down the PAUSE and FEED buttons and turn on the printer power 3 Do not release the buttons until the three LEDs flash in turn No Note Printing method thermal transfer or thermal direct printing will be set automatically at the activation of printer power Note When printer initialization is done please calibrate the gap sensor again 18 4 2 Troubleshooting Guide The following guide lists the most common problems that may be encountered when operating this bar code printer If the printer still does not function after all suggested solutions have been invoked please contact the Customer Service Department of your purchased reseller or distributor for assistance Phenomenon Reasons Solutions 1 Running out of ribbon 1 Supply a new ribbon roll 2 The ribbon is installed 2 Please refer to the
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