Hardware Manual
Contents
1. in particular should avoid the current of high voltage Cables and shielded cable should be well connected firmly to avoid false joint welding or oxidation m Connections for video outputs The video outputs include PAL NTSC BNC 1 0VP P 750 VGA and HD OUT interfaces Pay attention to the following when you select a PC display instead of a monitor 1 Do not remain switched on for a long time to extend the life of the ADVANCES IN SECURITY SOLUTIONS AHD A Series Hardware Manual equipment 2 Regular degaussing will help to maintain the normal operation of the monitor 3 Keep away from equipment with strong electromagnetic interference Using TV as video output device is an unreliable alternative It is also required to minimize the time of use and strictly control the power the interference caused by neighboring devices Leakage risks of low quality TVs may result in damage to other equipments B Audio Inputs Voice input impedance is high so the microphone must be a microphone connected to the power supply Like video input voice transmission cables should avoid interference fake poor contact and special attention to prevent the current of the high voltage B Audio Output The audio output parameters of DVR are generally greater than 200mv 1KO BNC you can directly connect to the low impedance headphones powered speakers or other sound devices through a power amplifier When the external speakers and microphones cannot2. achieve spatial segregation it is prone to the phenomenon of whistling You may adopt following actions 1 Using better directional microphones 2 Adjust the speaker volume to make it lower than the value of the generated howling 3 Using sound absorbing materials for decoration to reduce sound reflections and improve the acoustic environment 4 Adjusting the layout of the microphone and speakers can reduce the whistling B AlarmIn AlarmOut connections Pay attention to the following before installation 1 Alarmin a Alarm input is grounding alarm input b The alarm input signals reguire voltage signals to the ground c When the alarm device is shared with two DVRs or connected to a DVR and other devices it should be isolated by relays 2 Alarm OUT The alarm output of the DVR cannot be connected with high power load no more than 1A In the output circuit be careful about the excessive current that may cause damage to the relay When using high power load extra relays are needed AHD A Series Hardware Manual ADVANCES IN SECURITY SOLUTIONS B RS 485 connection 1 Connect RS 485 cable of the speed dome to the RS 485 interface of DVR pay attention to the positive and negative signals 2 Connect the video output cable of the soeed dome to the DVR video input F O amp A and Maintenance i O amp A O L After power on DVR doesn t work A The possible causes 1 Wrong power input 2 bad connection of power ca
3. and use this device at places where temperature ranges 0 C 40 C Avoid direct sunlight or near heat sources Do not install this equipment in a humid environment Do not expose this equipment in smoky dusty environments Avoid strong collision do not drop the machine Keep the installation level install in a stable place avoid the product falling Do not block any ventilation openings And ensure well ventilation around the machine Please use this eguipment within rated input and output current voltage range This device is for long time use For safety do not have flammable items placed next to the device ADVANCES IN SECURITY SOLUTIONS AHD A Series Hardware Manual B Introduction 1 Product Overview This eguipment is an excellent digital surveillance product designed specifically for the security use Using embedded LINUX operating system it makes the system more stable Using standard H 264 video compression and G 711A audio compression technology achieves audio and video functions such as high quality low bit rate and single frame playback Using TCP IP and other network technologies it provides strong network data transmission capacity and remote control capabilities This equipment can be used individually or be connected to form a powerful security monitoring network Using professional network video surveillance software platform be fully experienced the powerful networking and remote monitoring capabilities Th
4. lt D D am n CD lt Input Method Front Panel Mouse Serial PTZ amp Controller Pelco D Pelco P RS 485 Interface eb Monitoring Live Search Playback Backup PTZ Features Daylight Saving Time DST e AJ D 3 O et D un D or c 5 C 5 O CU Q D Motion Alarm Video Loss HDD Error Multi Language es more than 20 languages Firmware Update USB Network Remote Upgrade Network Time Protocol NTP es iPhone Android Mobile App supports Live video amp audio and playback C UJ gt D 2 n ct lt 5 v O D z 2 DI CD D C 5 U a zi D 5 E 3 D D 5 et Software CMS id Digital amp Analogue Temperature 0 46 C Humidity 20 80 DC 12V 4 16A AC100V 240V 50 60HZ About 2 2kg without HDD and Power Adapter 315mm x 220mm x 60mm W x D x H un un eight D D 5 D v ZIEISIS z 3 saals D mola 2 IETS n 5 O 5 O m 5 lt O 5 3 D 5 cr Product specifications are subject to change without notice please contact us for the latest information 16 VANCRRON ADVANCES IN SECURITY SOLUTIONS Manufacturer FUHO TECHOLOGY CO LTD No 30 Lane 726 Sec 3 Jinma Rd Changhua City Phone 886 4 751 2881 Fax 886 4 751 6631
5. ADVANCES IN SECURITY SOLUTIONS Hardware Manual AHD A series 2015 MAY V1 3 Pen IN iii AHD A Series Hardware Manual Contents A CAU EE AI 1 B eelte dic RE OE OE AE OT N N RO N EE N OE 2 ls Produc RR EE EE EE EE EE N NE OO EE N 2 Zz N TIN GUNNS FYR EE RE at 2 EB Pe ie diie EE EE N EE EE 3 li ACCESSO E m 3 EN ee MAN FENTER OE N EE EE N EE EE OE EEN 3 IBS AR EE EE N 3 E PIOSHCCODDSdliC B AA AO EE OE EE EE EE N AE EN OO OE FFNU 4 Li PIOPPI iaia a 4 2 RP 5 ix IE led ese ele RE i n 6 ie ed 9 10 EE N EE OE EE EE ENYN 6 Connections for video outputs Re Re Re Ge ee Ge ee GR ee GR III ee ee ee EA ee 6 ANB Tee TOTO AR FFO FEE UF CNW EE EE O N 7 UCI LU o 10 PDF ME N ER EE N FNAN NF N 7 Alarmln AlarMmOut connections ies iss siekes eie ee n ese es ie ie ie se ei 7 RSF495CONNCCUO AE EE RE FO T FEN RAF RI FFY FF DI N N 8 Fe Q amp Aanad Maintenance siriana 8 Dh ON SN ct N EE FYN HNN 8 2 AWM SVN aio ani 42 G Append SPECCHIO 13 LL od A EE EE nici 13 Zi ACA DVR eere ERE E i 15 ADVANCES IN SECURITY SOLUTIONS AHD A Series Hardware Manual A CAUTION To our dear customers Thank you for using our products If you encounter any problems when using please do not hesitate to contact our resellers We will provide excellent services to vou via our resellers The software hardware improvements of this series are subject to change without notice to you in advance Before using please read this
6. C12 Power Input e Alarm In Alarm Out ALARMIN ALARM OUT SLI 4 3 1 G G COM NO e RS 485 port DC12 Power Input DC12V ADVANCES IN SECURITY SOLUTIONS AHD A Series Hardware Manual 3 Installation Illustration Audio Remote aan USERS cs 2 5 RS 485 PORT ke Video sa _ me ie USB Mouse Port a an m Video input Input interface is BVC type input signal is PAL NTSC BNC 1 0VP P 750 The Video signal should comply with national standards a higher signal to noise ratio low distortion low interference clear images no deformation nature color and appropriate brightness Alarm IN Audio Output HD Digital Output VGA output Make sure stable and reliable signals from cameras Cameras should be installed in a suitable position to avoid backlighting low light environment or adopts the better BLC low light cameras Cameras and digital video recorders should be common ground stably and reliably in order to ensure the normal operation of the cameras Make sure the transmission cables are stable and reliable Adopt high quality well shielded coaxial cables and choose the right model based on the transmission distance If the distance is too far use shielded twisted pair video compensation equipment optical transmission and other ways to ensure signal quality based on the specific circumstances Video cable should avoid strong electromagnetic interference with other devices and circuits
7. ble 3 Power error 4 Firmware update error 5 Disk error or cable problem 6 Front panel error 7 Main PCB board error O 2 After power on DVR will restart after several minutes or the screen freezes A The possible causes 1 Unstable or low input voltage 2 The hard drive has bad sectors or cable error 3 Low adaptor power 4 Front video signal not stable 5 High temperature too much dust and the machine runs in a bad condition 6 DVR hardware error Q 3 HDD not found after power on A The possible causes 1 No power for the Hard Drive 2 Hard Drive cable error 3 Hard Disk error 4 Main board SATA slot error Q 4 No output Single multiple or all channels A The possible causes 1 Wrong firmware Update to the right firmware 2 Brightness set to 0 set it to the default value 3 No signal input or signal too weak 4 Mask used 5 DVR hardware error AHD A Series Hardware Manual ADVANCES IN SECURITY SOLUTIONS Q 5 Live video problems Such as bad colors brightness error image blink A The possible causes 1 When using BNC as output wrong NTSC PAL matching will result in B W image 2 Impedance mismatch between digital video recorder and monitor 3 Video transmission distance is too far or video transmission line attenuation is too much 4 Wrong settings of colors brightness in the DVR O 6 No recorded file in local side A The possible causes 1 Wrong data cable or Jumper error in the hard disk 2 Hard D
8. board will cause a short circuit and will do something wrong to the DVR or damage it For long term stability of the DVR regularly brush the circuit boards connectors fans and chassis to remove dust Please ensure the project is well grounded so images audio signal will not be disturbed At the same time we can protect the DVR from static or inductive voltage damage Do not remove audio video cables and RS 484 when the DVR is powered on or they will be damaged Do not use the TV interface in the DVR video output VOUT or the DVR output circuit will be damaged easily Keep the DVR away from heats and hot places Keep the DVR chassis well ventilated for better heat dissipation Have regular checks and system maintenance VANC RRON ADVANCES IN SECURITY SOLUTIONS AHD A Series Hardware Manual G Appendix Specifications 1 8CH DVR Input BNC 8CH Input BNC 1Vp p 750 VGA Resolution Yes High Definition HD Yes Input 8CH Input W 2 Way Audio 1CH Output G 711A Output Output Audio Compression Sensor Input ACH Input Normal Open Close Resoluation 720P Area selected by mouse dragging 5 120 sec H 264 Auto Sequence Duration Video Compression Resolution Each Channel can individual setup for AHD M AHD L D1 HD1 CIF 8CH 720P 28FPS CH NTSC 8CH 720P 23FPS CH PAL Frame 8CH D1 30FPS CH NTSC 8CH D1 25FPS CH PAL Lowest Low Normal Good High Highest Continuous Schedule Motion Alarm Manua
9. e Finally open the case check the front panel data cable power cord power supply fan and motherboard to see if they are connected firmly B Front Rare panels The key functions of the front panel and the interfaces of the rear panel are described in detail in the manual Please carefully check the plate or foil on the rear panel of the product to see if itis the model you ordered Information on the rear panel is important for our service so keep it properly Before contacting us you will need to provide your model type and serial number B Inside check In addition to checking for visible signs of damage be careful to check the connections between the front panel data cable power cord and motherboard D Installation Steps and cautions 1 gt Ensure room temperature below 35 C 2 Reserve space for air circulation around 15 cm 6 inches 3 Chassis installation starts from bottom to up 4 gt With multiple components in the chassis take precautions to avoid overloading to the power outlet ADVANCES IN SECURITY SOLUTIONS AHD A Series Hardware Manual E Product appearance 1 Front Panel o o POWER REC E m OO C ul HETDVR it C2 C2 C2 CD C9 MENU MENU Under the live viewing mode press MENU to enter the main menu REC Under the live mode press the REC button to enter recording menu NM STOP Stop the playback under the playback mode Step Forward To playback frame by frame when paused in p
10. e video amp External USB The port of USB storage device provides simultaneous Im JJ T N UI m O x m O O UU CU un D I PTZ Li lt D I I un D CU C 2 NS V CU lt SE CU C A UJ CU C A C D D D iva va D C ex O SY 5 Q o D lt a EE I Intelligent Video Analytics YES Motion detection removals entry exiting detection Central Management Yes Software CMS Hybrid Digital amp Analogue General Operating Environment Temperature 0 46 C Humidity 20 80 Power DC 12V 446A AC100V 240V 50 60HZ D iva Weight without HDD and Power Adapter WxDxH gt O O E et NO NO A O LY Im UI 3 3 x lt N N o 3 3 x lt O o 3 Dimension Product specifications are subject to change without notice please contact us for the latest information 14 ADVANCES IN SECURITY SOLUTIONS AHD A Series Hardware Manual 2 4CHDVR Input enc ACHinput BNC 1Vp p759 Output VGA Resolution GA Max 1920x1080 Pane pe Definition HD HD Max 1920x1080 4CH Input W 2 Way Audio 1CH Output G 711A Input Output larm Sensor Input CH Input Normal Open Close Sensor Motion Video Loss 1CH Output 720P Digital Zoom Area selected by mouse dragging 5 120 sec H 264 Auto Sequence Duration Display Recording ideo Compression Resolution Each Channel can i
11. is equipment can be used for security in banks telecommunications power stations justice transport intelligence communities factories warehouses resources water conservancy facilities and other categories Main functions B Pentaplex Operation which can Record Playback Remote Connection mobile phone watch video backup m Support 2 fixed internal Hard Drives single hard drive can be up to 4TB Support HD output B Support IE Chrome Firefox Safari On line recording playback and user management are available Support HTTP DHCP DDNS NTP SMTP FTP DNS UPNP PPPoE IP rights IP search and other Internet services Support iPhone Android including live video monitoring playback Support CMS Central Management System Back up to USB storage at the same time when recording Various modes supported both analog amp digital IP signal can be connected to DVR as hybrid features ADVANCES IN SECURITY SOLUTIONS AHD A Series Hardware Manual C Unpacking 1 Accessories Power cable and adaptor AC100 240V DC12V 4 16A x 1PCS HDD screws x 8pcs Operation CD x 1pcs Mouse x 1pcs 2 Unpacking When you receive the product check first whether the packing of the equipment has obvious damage The protective material used for the package during transport can cope with most of the accidental impact Then take out the device remove the protective film of the digital video recorder and check if there is any visible damag
12. isk error 3 Upgraded firmware cannot recognize the existing file system 4 Desired files are overwritten 5 Recording not enabled Q 7 Bad image when playback A The possible causes 1 Low recording quality 2 Once data error when reading or small bit rate or fuzzy when playback please reboot machine 3 Wrong data cable or Jumper error in the hard disk 4 Hard Disk error 5 DVR hardware error O 8 No audio sound A The possible causes 1 Not powered microphone 2 Not powered speaker 3 Audio cable error 4 DVR hardware error G 9 Live video with audio but no sound when playback A The possible causes 1 Wrong setting audio not enabled 2 No video to the paired channels when the screen is blue playback will be choppy Q10 Wrong time A The possible causes 1 Wrong settings 2 Bad battery connection or low voltage 3 Bad frequency oscillator AHD A Series Hardware Manual ADVANCES IN SECURITY SOLUTIONS Q11 DVR can not control PTZ A The possible causes 1 PTZ error 2 Wrong settings cabling and installation for the PTZ 3 Wrong wiring 4 Wrong PTZ settings in the DVR side 5 Protocols mismatch between PTZ and DVR 6 Mismatch between PTZ decoder and DVR ID address 7 When connected to several decoders the farthest AB line of PTZ decoder must add a 120 ohm resistor to eliminate reflection and impedance matching otherwise it will make PTZ unstable 8 Distance beyond limitation O12 Motion detection not functi
13. l Zones 192 16x12 grid 1 30 sec 10 300 sec Recording Mode Pre Record Post Recording AJ UO D gt D n 1o C 8 2 a o 3 O O lt D O lt m J o O e o 9 o N Jg O O Li O o D la 3 a z vi Single Quad 8 Split 9 Split Sequence AVI use defined format USB Network YES J un O Dv lt lt O Q D File Format backup AHD M AHD L D1 HD1 CIF OCIF Playback lt m un HTTP DHCP DDNS NTP SMTP FTP DNS gt UPNP PPPoE gt IP Authority IP Search Browser M O U O C oils 3 v 2 3 Un o C ct VN 2 D O O 3 FD a Sa C 2 D o gt 3 c 3 O a gt o ct O Browser single channel Chrome Firefox gt Safari display DD Interface E SATA Maximum 4TB HDD Storage Z DI CU 2 2 lt c gt Oo Maximum support 13 ADVANCES IN SECURITY SOLUTIONS AHD A Series Hardware Manual recording File System Stable and reliable self developed file system SMART HoD error detecting User InterfaceMenuDispay feui interface VGA amp HD out simultaneously MR Front Panel Mouse Serial PTZ amp Controller Pelco D Pelco P RS 485 Interface al Web Monitoring Remote Setup Upgrade Internal Buzzer Motion Alarm Video Loss HDD Error Multi Language more than 20 languages Firmware Update USB Network Remote Upgrade 3G Mobile Phone iPhone Android Mobile App supports Liv
14. layback mode Press Pause before operation Under the live viewing mode press the Play button to gt Ii Play enter the playback mode and backup mode Pause Under the playback mode press to play back When playbacking press to playback Under the playback mode there are 4 choices for the Fast Forward speed Choose your choice to forward Under the playback mode there are 4 choices for the Slow Forward speed Choose your choice to forward To move up or down of the selection setting in the UI UP menu DOWN Under the live mode of Single Quad 8 9 display use the button to control video display To move left or right of the selection setting in the UI LEFT menu RIGHT Under the living mode change to Single Quad 8 9 division displa main menu in live mode Preview CH1 5 Preview CH1 CH5 Press this button to switch CH1 CH5 Preview CH2 6 Preview CH2 CH6 Press this button to switch CH2 CH6 Preview CH3 7 Preview CH3 CH7 Press this button to switch CH3 CH7 Preview CH4 8 Preview CH4 CH8 Press this button to switch CH4 CH8 0 Indicator Recording Indicator 0000 D m O Recording Indicator ADVANCES IN SECURITY SOLUTIONS AHD A Series Hardware Manual 2 Rear Panel 8ch DVR illustration LAN AUDIO IN 2 Boe Alarm IN 1 1 8 CH Audio Input 1 8 CH Video Input BNC Audio Output BNC HD digital output VGA output LAN Port USB Mouse Port RS 485 PORT Cable Hook D
15. ndividual setup for AHD M AHD L D1 HD1 CIF Frame 4 CH 720P 25FPS CH NTSC 4 CH 720P 25FPS CH PAL NR Lowest Low Normal Good High Highest Continuous Schedule Motion Alarm Manual Zones 192 16x12 grid 1 30 sec 10 300 sec Pre Record ENE mI oO o o gt C O O O n O lolo o 3 o O a O c O IETS o O CY J uv Er e O 2 o S 8 2 2 D lt C C 9 O de D o lglg a lt i O gt O un T JJ D O O M o 2 te J un pes Dv lt lt O Q D Single Quad Sequence AVI use defined format USB Network un backup AHD M AHD L D1 HD1 CIF QCIF Playback Communication Protocol HTTP DHCP DDNS NTP SMTP FTP DNS gt UPNP PPPoE gt IP Authorization IP Search Browser Chrome gt Firefox Safari SATA Maximum 4TB HDD single channel display L 7 Z DI O D O 5 x CU e a 2 x UJ U U RE 3 ele alzls vis lt a Bim Uu A llo O L 4 l s D o 2 3 EE 3 ia o DV D D gt C or O 3 CD ct C un N 2 CD 2 or or 0 O D sla gt o 2 I UJ UO H DD Maximum support 2 pcs O1 ADVANCES IN SECURITY SOLUTIONS AHD A Series Hardware Manual External USB The port of USB storage device provides simultaneous recording Stable and reliable self developed file system n D un lt un D 3 SMART HDD error detecting GUI controlled by VGA HD OUT simultaneously
16. on A The possible causes 1 Wrong schedule setting 2 Wrong area setting 3 Low sensitivity 4 Hardware limitation for different version Q 13 Fail to login by using client software or Web browsers A The possible causes 1 Operating system is Win98 or Win Me and the client software cannot be installed or displayed normally Upgrade the operating system to Win2000sp4 or above or use lower versions of the client software 2 ActiveX control blocked install the ActiveX control in the attached CD 3 DX8 1 or above not installed upgrade the display driver 4 Networking error 5 Wrong Networking settings 6 Wrong user password 7 Wrong client software for the DVR firmware Q14 Mosaic or no video when Network preview and file playback A The possible causes 1 Network traffic Jam 2 Bandwidth limitation in the DVR side 3 Group mode is used in the DVR networking setting More mosaics in group mode not recommended 4 Masks or channel protection in DVR side 5 No rights for the user account 6 Bad DVR output Q15 Networking not stable A The possible causes 1 Networking not stable ADVANCES IN SECURITY SOLUTIONS AHD A Series Hardware Manual 2 IP conflict 3 MAC conflict 4 LAN card error PC DVR Q16 USB backup error A The possible causes 1 CPU too busy to back up the data Stop recording then backup 2 Device not compatible 3 Backup device error Q17 DVR cannot be controlled by the keyboard A The possible ca
17. user manual carefully to ensure that you can use the device correctly and safely Caution for this DVR series After installation never put anything heavy over this device Owing to the use of the hard drive s insides this device check the cooling fan periodically to see if it works Never use this device when the cooling function is out of order Do not allow any solid object or liquid fall into or penetrate into the device Use cleaning tools brushes regularly to clean circuit boards connectors fans chassis etc Before cleaning turn off the power and unplug the power Do not attempt to disassemble the equipment repair or replace parts In case the machine does not work properly please contact the resellers or manufacturers In the shortest time we will solve the problems you have during using When not using the remote control for a long time take out the inside battery To prevent the control from the damage coming from battery leakage If this equipment connects to outdoor cameras or other external alarm devices ground this equipment to prevent it from electrical surges This DVR supports remote video monitoring via internet Free or non free domain names provided by ISPs are needed for the monitoring functions Free domain names may sometimes have problems and nothing to do with DVR Non free domain names have less problems Choose the domain names carefully before using the networking function Operating environment Keep
18. uses 1 DVR has wrong port setting 2 Wrong address 3 Low power for use each adaptor need to be powered 4 Transmission distance is too far Q18 Alarms cannot be stopped A The possible causes 1 Wrong alarm settings 2 AlarmOut turned on manually 3 Input equipment error or wrong connections 4 Wrong firmware problem Upgrade firmware to fix it Q19 Alarms do not work A The possible causes 1 Wrong alarm setting 2 Wrong alarm wiring 3 Wrong Alarmin signal 4 One alarm equipment involves into two loops Q20 The remote controller cannot work A The possible causes 1 Wrong control address 2 Long distance or poor angle 3 Battery run out 4 Controller or DVR front panel is out of order Q21 Shortrecording time A The possible causes 1 Bigger data rate from poor camera quality dirty lens backlight installation bad aperture adjustment 2 Small HDD storage 3 HDD damage ADVANCES IN SECURITY SOLUTIONS AHD A Series Hardware Manual Q 22 Download files cannot be played back A The possible causes 1 No player 2 No graphic accelerator with DX8 1 or above 3 Save as AVI files and play with MEDIA PLAYER Q 23 Forget the administrative password or internet password A The possible solution 1 Please contact local customer service staff or call the customer service phone headquarters we will guide you how to solve by the machine type and version of the program 2 Maintenance Damped dust on the PCB
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