USER MANUAL MAY 2012
Contents
1. 22 Apr 2016 Secial price 10 off E 30 1 Nights Also you can set the changeover day If for example Friday is set any guests that would like to book the property will be forced to set the arrival date on Fridays only It is highly recommended to be kept on the neutral option for maximized flexibility and more sales bookings The min stay means the minimum number of nights a guest can book the property for Special offer if this is set the rate in property details is highlighted and in the search results the rate title will be displayed in the 15 frontend in red like shown in the picture below Another turky SUITES Business Bedroom s 1 Sleeps 2 Bathroom s 1 Last update 15 Feb 2011 Secial price 10 off Enim turpis lundium cursus tristique augue Dapibus montes nascetur nisi cursus nec nunc elit ut sed turpis ac sed nascetur in Rhoncus arcu porttitor aliquam mus et nisi amet habitasse pid Nunc mid a elementum dignissim Nisi turpis details s 30 Night Book E Contactowner UR Save to Wishlist Availability form comes with 3 sub parts the quick booking form for setting any booked pending and inactive periods the availability calendar and the bookings list displaying the last 10 bookings of the property Edit booking 4 Availability start Date 31 May 2012 End Date 02 Jun 2012 Booking status Booked Pending Update availability Availability2. with all details included The availability calendar of the property will be amended accordingly for other users to see in the frontend Home gt Manage bookings Edit booking Edit booking 6 Start Date 20 Jun 2012 End Date 24 Jun 2012 Booking status Booked Pending Inactive Manage inquiries Here you can view and manage all the inquiries sent to you via your www pissourivacations com account Inquiries are sent when any guests contact the Owner via the Contact owner tab in front end area By default the inquiries Status is set on Pending awaiting review moderation and they are displayed in the Owner s section as displayed at the picture below 18 Home gt Manage inquiries Inquiries list 07 Inquiries list 0 Selected With selected do Action x a listing active start date end date name subject Aristo s Villa Pissouri Y 20 Apr 2012 31 May 2012 Petros Question Go to page By pressing on the pencil the owner can then edit the inquiry and set it as Yes Pending or No On this section the owner can extract the contact details of the guest making the inquiry and contact him for resolving any explanations needed Manage reviews Here you can manage all the reviews sent for properties throughout the website Each property can be reviewed by guests via Write Review form in frontend area By default the reviews status is Pending awaiting modera
3. Username the active language the subscription package with the expiration date as well as the Credits available Credits purchased Credits used e The Dashboard displayed in the center of the page and shows all relative information according to the link chosen on the dropdown menu it also contains important information and statistics of the properties the user has added Payments Bookings Reviews etc You are logged in as hannah Logout Admin sa English Expires in Home Home Dashboard View site Preview site O Payment Payments Added credits Spent credits O Awaiting moderation 0 Bookings Bookings total 0 Bookings confirmed O Bookings canceled 0 Bookings awaiting moderation O Quick actions Go to booking Listings Manage Listings Listings Total Listings 1 Inactive 0 Active 1 Featured 0 Highlight O Quick actions Add listing Go to listing Reviews Total reviews O Awaiting moderation 0 Here you can add edit or delete any listings subject to the subscription package First display showing up when pressing link Manage Listings is a list of all 8 properties Owner has added to the system with a small description of various fields pertaining the listing In order to edit the property s details you have to click on the icon showing a pencil and the property s description page will open Upon making changes you can
4. click on the button on the bottom of the page and have any changes saved securely If you wish to disable a property simply click on the Status field and will be disabled immediately this means that the particular property will not be displayed anymore in the frontend to guests By clicking on the icon showing a red italic cross at the far right part of the table the property will be deleted Home Home gt Manage listings View site aie Listings list Preview site of Add ising GI Listings nst Buy credits Payment history 0 Selected With selected do Action Piet Listings ae a a ee created modified title roi 1 fee views roi 2 fee bookings Manage listings Manage bookings 29 Jun 2011 02 May 2012 A s al 1 i Aristo s Villa Pissouri Manage inquiries Y 06 58 02 22 new Manage reviews Go top Go to page Change profile In order to add a property you must click on the Add Listing button green cross icon Adding a listing is not complicated or difficult there are only a few things to explain the adding process is divided into 6 steps forms those are Overview form Photos form Videos form Rates form Availability form and Paid Services form Home Home gt Manage listings Add listing View site 4 Add listing Preview site l 6 Payment ETa Listings bl 28 Manage listings Rates Availability Manage bookings Manage inqu
5. package Upgrade package Go to page User s profile section is the last section of on the left menu displayed in the User s Account In this section users can set their Username change password or email address used set the Newsletter option update their contact details upload their profile picture and of course upgrade their listing package subscription package Edit user 11 Overview Username Password Retype password Password strength Email Newsletter John Packages Generate password E o Y e Y Y rs Y e rs Y o Y Y a john yahoo com a Yes No Edit user Edit user amp Edit user profile 22 C Bookings At www pissourivacations com the booking procedure has been developed to be extremely simple Guests can make a booking by simply clicking on the Book Now section in the property s description page and then be directed to the Booking Form where he has to choose the period of stay book his number of guests and his contact details and proceed to payment of Deposit Amount The total Rental Price total cost of accommodation is automatically calculated upon choosing the period of stay The system also automatically calculates the Deposit Amount 25 of the Total and the Balance to be paid upon delivery to the property upon arrival check in 1 The guest has to fill in the Booking Form with the appropriate info Booking form 1 Select your travel d
6. 12 Booking status 9 Booked Pending Inactive Admin status Active Inactive All Deposit payments at the booking stage from guests go to the Administrator of www pissourivacations com who in his turn confirms the payment or he passes it on to the Owner to do so The exchange of messages between Administrator and Owner cannot be seen from the person who made the Deposit If the Administrator has confirmed the Booking s Deposit Payment and also allowed to the Owner to be notified about this booking then the Owner will see the beneath booking details in his account s respective section List Bookings 17 Home gt Manage bookings List bookings J List bookings Total records 2 0 Selected With selected do Action listing status a_n start date end date name Options Aristo s Villa Pissouri Y SY 20 Jun 2012 21 Jun 2012 Qwest PR Aristo s Villa Pissouri Y Y 01 May 2012 02 May 2012 Kyriakos Foutas e X Go to page If the Administrator has not confirmed the Booking s Deposit Payment but allowed to the Owner to be notified about this booking then the Owner will see a clock icon under the Status column and in that case he needs to take action By pressing on the pencil the Owner can then edit the booking and set it as Booked Pending or Inactive When booking is set to Booked which means that it is confirmed then the guest who made the booking will receive an email
7. USER MANUAL issouriVacations Com Your Pissouri Hotelier Last Updated MAY 2012 Introduction Thank you for choosing www pissourivacations com as your Pissouri Hotelier We hope that our vacations rentals website will meet your expectations Through this user manual we would like to you to have the best possible experience Read the below guidelines on how to find your way with the basic or not so basic settings find out how to work with the user area listings package system and other aspects of managing your account and your properties through our website without the bother of too many tech details PissouriVacations Com Table of Contents USERMANUA E noia T 1 ITY OGUICTION a AA ii 2 A Members Dis 4 RCOISECKING att oie niaetiastan tena taastasa nant a een era teaniammateds 4 SUS CIOL Ol PR AAA po TO 4 SUD CIPHION RICA eS sa 5 B User s Control Panels as 8 LISUNOS aa aa 8 Manage El a Lo e POPOAAOPC5 O0ON DPP o o E 8 Manage DOOKINGS tiran 17 Manage IMquiReSsi aid A A A isd EAA ENTA 18 Mana de Te vie WS ninia aaa 19 Payments esida a aa aaa a aaa 21 BOOKING TEQUES ES uessrasmrat ENTE AA AAA NAS 21 IA O e A o O a ta rere eee 21 Payment MIST carril 21 MyY ACCOU NL e 22 CRR rote unreal 22 Cy BOOKIN O Simio tai 24 Rental Price CalCUlat IOMA A A AN A 26 A Membership Registering All www pissourivacations com users can register for FREE with the website and create their own account A Username a Pass
8. and Deposit amount when we say that the booking s info is added to the database we say that the information filled by the guest when making the booking is stored to the database 3 The Administrator or Owner of the property will have to check if the Deposit amount was paid and to confirm cancel the booking request The booking requests are stored in the Payment section Owner s will notice this in the Panel s menu where a new booking request is waiting for moderation Booking requests1 25 View site Booking requests list Preview site G2 Booking requests nst 6 Payment 0 Selected With selected do Action Booking requests Buy credits Test only Payment history hHanage packages Payment settings Owners will also notice in the booking requests list that the new request that the status is being set on pending the status column has a clock icon When the Administrator confirms that the payment of Deposit was made then two actions take place The property s owner can then see the booking s information at his panel The property s owner receives an email to alert him about a pending booking Hame gt Manage bookings Edit booking Edit booking 37 Start Date 01 Jul 2011 End Date 17 Jul 2011 Booking status Booked Y Pending Admin status Sd Active Inactive Booking info Adults Children Number infants 0 2 yo Full name john doe Email johndoe joh
9. ates and calculate price Start Date 03 Jun 2012 Ler ay 28 End Date 04 Jun 2012 S 2 Number of quests This Esting aikas a maximum of 3 Max quests Adults Chikiren dutts oo Chidren 3 120 Infants 0 210 3 Your contact details Full name Phone Email 23 Ifthe selected booking period is correct available then the booking info arrival date departure date rental price deposit will appear on an orange background Ifthe booking period is not correct then the background color will be red and the reason might be the selected period is less than the minimum stay of the property the arrival date is a day different than the changeover day the selected period do not match any rates set for the current property the selected period is already booked double booking is impossible Rental Price calculation Eg Rate 1 1 july 2013 15 july 2013 nightly rate 10 euros weekly rate 60 euros Rate 2 16 july 2013 20 july 2013 nightly rate 20 euros weekly rate 80 euros a booking period 1 july 3 july 2013 Number nights 2 Rate used Ratel Because the number of nights lt 7 we cannot use the weekly rate Rental price number nights x nightly rate 2 x 10 20 euros b booking period 1 july 8 july 2013 Number nights 7 Rate used Rate 1 Because the number of nights 7 we can use the weekly rate Rental price 1 x weekly rate 1 x 60 60 euros c boo
10. calendar Latest 10 bookings Paid Services form in this section Owners can choose upgrade their subscription package to meet their preferences or make a property Featured or Highlighted for increased exposure to visitors to the site Featured properties are displayed on the homepage and in search results in the top slider box Highlighted properties are displayed in the search results in a higher hierarchy and also are marked differently from other listings 16 Manage Bookings Here Owners can review edit or delete any booking reservations made for their properties When a Booking is made by a guest user upon pressing the button Book reservation in the frontend the next page opening is PayPal s secure website for making payment of Deposit Atthe same time a message is sent to the Administrator of the website notifying him for this Booking The Administrator is connected 24 7 to the system and gets notified within seconds for this Important The Administrator can set as to whether the Booking made can be seen by the Owner too at the same time if he allows not to then he will in his turn aware accordingly the Owner The reason our website is structured in this way is because the Administrator holds the overall control of all listings ensuring that no fake properties are listed and no scammers can act Home gt Manage bookings gt Edit booking Edit booking 6 Start Date 20 Jun 2012 End Date 21 Jun 20
11. e gualre 1 4347148437499957 a A ailemayor atig later cre a O y by Zoom a z 3 a 1 gt Mollerussa 6 entblane Wilafranca del Pened s _ E e Casta k Albalate del pe EN T A Arzobispo pt o Mont Roig gt Search results Alcafliz Rs del Camp A 1 Roda de Bara Spain E i Andoa My J Wandell s o ie 2 Roda VA 24216 USA T Calamocha e PU Amena j at j Fei de Mart 3 Rhodes Greece ag n A Caminreal eal Fo 4 Rhodes 85100 Greece es 5 08510 Roda de Ter Spain ME Ci 6 Roda Pakistan PE E 7 Rooda Pakistan Eulalia 5 Roda 0 336 Probstzella Germany 9 Roda 04 03 Leisnig Germany w gan gt 10 40290 Roda de Eresma Spain gt aitistracine Sea Click on results to update location s lating Double click to change the zoom click and drag the pin till you are happy with the results Important As www pissourivacations com was developed to accept listing only of properties located in Pissouri s administrative area the Administrator will immediately disable any properties that are located or use other locations Google map 34 6819 Lng 32 6995 p E ERA TA yt gt y E 7 T gt pie er 5 gt x B Lat AY Sees Seog Map Satellite sine y r fe 2 y A V EA P j x WS A gt Pay f r n Search results No results Google Click on results to update location s lat Ing Photos form here you can up
12. iries Manage reviews Available from 25 Apr 2012 Open house From 08 00 00 gt Tin 09 00 00 Listing status Active Inactive Listing location Choose continent Choose country Choose region Choose city Update map El Overview form you get to set the main info about the property availability and open houses dates listing status location listing type holiday type board type features and descriptions of the property and of the area persons can sleep accessibility suitability amenities and activities services etc www pissourivacations com also supports Google translate feature for increased convenience Headline Sis Another turky Headline in other languages The fields that can be translated using the Google Translate tool are marked with an icon far right part like shown in the above picture How to use double click the field and you will get a popup form like shown in the picture From 33 Lg To 5 ii Another turky Un autre Turky Translate On the right panel check the language in which you wish to make the translation and click on Translate button Copy the translated text Ctr C on keyboard and close the form to go back to the overview form Headline sla Another turky Headline in other languages Headline l Un sutre Turky 10 Click on the Headline in other languages link and paste the translation Ct
13. king period 1 july 9 july 2013 Number nights 8 Rate used Rate 1 The number of nights gt 7 and we have the weekly rate we apply the formula if weekly rate 7 nights 60 euros then 8 nights tree peace E wee Bs X euros X 8 x 60 7 68 5 euros Rental price 68 5 69 euros d booking period 1 july 17 july 2013 Rates used Rate 1 and Rate 2 Number of nights 16 Number of nights that match Rate 1 1 15 july 2011 15 nights Number of nights that match Rate 2 16 17 july 2013 24 1 night Rental price 1 number nights gt 7 we apply the formula if nightly rate 7 nights A 60 euros then 15 nights ccceeeeeee os X euros X 15x60 7 128 5 euros Rental price 1 128 5 euros Rental price 2 number nights lt 7 we use the nightly rate Rental price 2 number nights x nightly rate 1 x 20 20 euros Rental price Rental price 1 Rental price 2 128 5 20 148 5 149 euros 2 If the Booking Form is correctly filled in and the Rental price is higher than O the guest is then redirected to PayPal s website in order to pay the Deposit Amount using his VISA card or his PayPal Account e A booking request is then added to the database and circulated to the Administrator of www pissourivacations com or the Owner of the property e The booking s info is added to the database There is a difference between booking request and booking s info Booking request is related to payment
14. load photos The number of photos to upload depends on the User s subscription package and is written at the top of the tab 12 Add photo e an Photos 1 w Choose File No file chosen Switch to flash uploader Max photo size KB 1024 x 768 px Allowed types jpg jpeg png gif Title in other languages Description sia Description in other languages O Yes No Add photo The system gives the option for uploading one by one or multiple pictures together size of pictures and file types supported are also described On the second half of the page a table is automatically developed showing a list of pictures uploaded a thumbnail of each and some other details Through the table pictures can be managed the way the user prefers Pictures can be set as Disabled if user does not wish them to be displayed in the frontend to guests or completely delete them Photos 0 Selected With selected do Action Total records 1 a active f hierarchy photo Y to Hime Aristo Villa Main Picture Videos form here you can upload photos The number of photos to upload depends on the User s subscription package and is written at the top of the tab 13 Add video a ai Videos 0 Choose File No file chosen Switch to flash uploader Max video size KB Allowed types flv Embed dla B Embed in other languages Title in other languages Description La Description in other la
15. n in the picture label Credits and will be directed to the webpage where they can do so please keep in mind that One Credit One Euro Long package Expires in 355 Days Once Credits are purchased the system will appoint the role of Owner to the user who can from that point onwards begin listing properties on the website The number of properties Owners can list depends on the Subscription Package he chooses The Owner s control panel looks very similar with the simple members control panel registered users that did not buy Credits and has the ability to change their profile can manage only his listings bookings inquiries and reviews placed for his advertisements He cannot see or change other users settings or listings It is important to Know that a user cannot login with two different accounts in case he has so by using the same browser He can do so but on different browsers For example he can login as User1 on Firefox and as User2 on Google Chrome Subscription Packages n Once Credits are bought Users should click on the Package s Name Dropdown link upper right part of the website and proceed with the payment of the Package that matches their preferences In order to check our Subscription Packages please go on www pissourivacations com and then at the link Advertise gt gt Flat Fee Home gt Edituser gt Packages Update package User 15 P E Curre
16. ndoe com Phone 173 Message 26 If the booking is still on pending mode then property owner will have to confirm the booking If the Booking status is switched on Booked means that the booking is now confirmed and the availability calendar in the front end is marked for the booked period with red a confirmation email is then sent to the guess 4 If the Administrator of the website has set so the Booking Confirmation to the option No then an email is sent to the property owner directly without the Administrator s booking request confirmation This means that Owner can then see in their Panels the new pending Booking request and can take actions from there The rest of the Booking management process is the Same as described above on point 3 PissouriVacations Com 27
17. nguages a Yes Mo The system gives the option for uploading one by one or multiple videos together size of video and file types supported are also described Links of videos hosted in other websites like www youtube com can also be embedded as references On the second half of the page a table is automatically developed showing a list of videos uploaded and some other details Through the table videos can be managed the way the user prefers Videos can be set as Disabled if user does not wish them to be displayed in the frontend or completely delete them Videos 0 Selected With selected do Action Total records 1 actwe hierarchy video title 1 Y t 1 y E Aristo Villa Main Video Rates form comes with 3 sub parts the rates details part the rates calendar part and the list of rates part The rates form allows the owner to add several rates based on the period of the year with distinct prices for nightly weekly and monthly 14 Title als Title in other languages Start Date 22 Apr 2012 End Date 23 Apr 2012 Nightly rate Nightly rate weekend Weekly rate Monthly rate Min Stay Night Change over day __ Active Yes No Special Offer A Yes Ho Add rate Any rates period added will be displayed in the frontend in the beneath format Show rates im Nightly Weekly Monthly Min Stay Change over Rate summary 30 1 Nights 02 Feb 2011
18. nt package N A Listings Photos Videos Expires O Days Renew or upgrade i Bronze package r Price 300 Credits Listings 1 Photos Videos Days 730 Silver Price 630 Credits Listings 3 Photos Videos Days 730 Gold Price 60 Credits Listings 5 Photos Videos Days 730 Platinum Price 1500 Credits Listings 10 Photos Videos Days 730 Diamond Price 3000 Credits Listings 25 Photos Videos Days 730 Update package Packages are described with the beneath fields Title Name of the subscription package Listings Shows how many properties this package allows you to list Days The period of time for which the package Is active and properties will be displayed on the website Photos Maximum number of photos that can be added to a property Videos Maximum number of videos that can be added to a property Price The price in credits Users will pay for this package 1 Credit 1 Euro Payments are made using PayPal secure payment engine which support the use of VISA cards Upon choosing the package press the Update package button displayed on the lower right part of the window You will be redirected to the secure webpage of PayPal where purchase of Credits will go through and this will give the ability to User to begin listing properties as many as the package he chose allows Should a User wish t
19. o list more properties of what his package allow him he can upgrade following the same procedure as before or by registering a different Account Please contact us for further help Users can also purchase other products offered such as Featured Listings and Highlighted Listings Featured Listings are listings displayed on the homepage and in search results in the top slider box for increased exposure Highlight Listings our listings displayed in the search results in a higher hierarchy and also are marked differently than the other listings for higher exposure Popular Listings our listings displayed and sorted by ROI rate of interest in a descending order ROI is a number and is calculated total deposits received number of views Number of Latest Listings the latest listings added to the website sorted by creation date Number listings same owner same location these are properties displayed in the property s description page B User s Control Panel User s Panel is the central page displayed when a User logs in the system using his Username and Password used at the registration stage The panel s page appears as below and is divided into three sections e Dropdown menu displayed on the left upper part of the page containing the Payment details the Listings details and the My Account details pages e Subscription details displayed on the upper right part of the page containing the
20. prove a booking request this means that the booking fee was paid and checked by him cancel a booking request this means that the booking fee is marked as not paid Buy credits In the Owners section of www pissourivacations com this function is used for buying credits The credits are necessary in order to enable users to buy renew their subscription package or buy paid services or make a property featured or highlighted etc The credits system is similar with phones prepaid sims You buy credits in order to make phone calls internet etc When the credits are over you buy new ones Why is www pissourivacations com using the credits system The reason is Simple you buy an amount of credits whenever you can and use them when you need them so it can fit everyone s individual requirements Payment history In this section Owners can manage review the history of payments This section is related to subscription packages credits and paid services towards the website owner It s different than Booking Requests which is related to bookings only and is managed under the section Manage Bookings 21 Home gt Manage payments Payment history F Payment history 4 created 14 Feb 2012 04 39 14 Feb 2012 04 39 14 Feb 2012 04 37 14 Feb 2012 04 33 My Account Change Profile system System System System System Total records 4 service Renew package Renew package Upgrade
21. rl V How to use the map by default the script will try to adjust the map according to the selected location drop downs If all fine in the Google map section you will see the latitude longitude and map zoom automatically set and in the search results the location There are special cases when the location is not found automatically by the script or there are more than 1 results found How to solve e Uncheck the Update map from the location drop downs area Now the system will not update the map automatically when you select the location e n the Google Map section fill in the desired location and click on Search button Google map Seach location roda Search results 1 Roda de Bara Spain 2 Roda VA 24216 USA 3 Rhodes Greece 4 Rhodes 85100 Greece 5 08510 Ruta de Ter Spain 6 Roda Pakistan 7 Rooda Pakistan 8 Roda 07338 Probstzella Germany 9 Roda 04793 Leisnig Germany a la 10 40290 Roda de Eresma Spain nat yale Click on results to update location s lating Choose from the search results the correct location The map will update accordingly to your selection 11 Google map Lat TL nh wd N E l Aree 3 n T fh ti 1185 mo AN D Terate GAA de sere 41 18537570000005 E A ne go gn EF Alag n P i A a Sanfena Bin tar Almenar Balaguer 71 o Lng San Mateo meg Utebo de G llego i j si anal ren A Almacelle q
22. tion Reviews added are sent to both the Owner of the property but also the Administrator of www pissourivacations com without one having the control to hide it from the other Home gt Manage reviews Reviews list J Reviews list F 0 Selected With selected do Action 44 active title listing 2 Y Review 1 Aristo s Villa Pissouri KE Go top Go to page By pressing on the pencil of the Manage Reviews List the Owner can then edit any reviews he wishes and set it as Yes Pending or No If set to Yes then the review will be displayed to the property s description page in the frontend to everyone visiting the property s page 19 Home gt Manage reviews Edit review Edit review 2 Listing Overall rate When did u stay here Would you recommend this Vacation Rental to a friend Title your review Your review Aristo s Villa Pissouri de dr dr dr de Click to rate March 2011 Absolutely Review 1 Reyiewl Yes L Pending L No 20 Payments Booking Requests When a Guest makes a Booking Request via booking reservation form in frontend area he will be redirected to PayPal s secure website in order to pay the booking s Deposit Amount All payments of Deposit are made through the Administrator s account for higher security and convenience of all users The Administrator can of www pissourivacations com can actually ap
23. word and a valid email address is required in order to register An email will be sent to the user s email address used during registration with instructions how to activate the account and then log In He will then be able to reach the User s Panel Username Email Password Retype password W Subscribe to newsletter have read and agree with the Terms of Use amp Listing 4nn N Register Registration is FREE but only registered members that will purchase a Listing Package Subscribers will be able to list properties on their own Number of allowed properties to be listed and prices depend on the package chosen by the user Subscription Subscription can be defined as the registration of users for FREE who at a later point have the option to pay some money to take advantage of extra services the website provides When User is logged in he will brought to the User s Panel where if he wishes he can start listing properties In order to do so purchase of Credits is required Credits are visual money purchased with real money Our website is structured to work in a Credits system similar manner that mobile phones do eg Pay as You Go so as Users can pay and buy requiring to their personal needs Our Credits cost 1 Euro each Ifa User does not wish to add properties on the website then no purchase of credits is required In order to buy credits Users must click on the right top part of the webpage as show
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