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TG-100 Installation Manual April 06 2000

1. 17 2 3 Connect C C to Tel guard Jack eese 17 5 3 2 Verify Alarm Signal Transmissions over Cellular eee eese 18 5 4 STEP 4 CONNECT TELCO LINE AND SUPERVISORY TRIP 19 5 4 1 Be sure the Telguard is the first device on incoming phone 19 5 4 2 Connect RJ31X to Telguard Jack 1 and Check 20 5 4 3 Connect STE Trip OUIpUt rete ep 20 5 4 4 Check Telguard Supervisory Trip to eene enne nennen enne enne nnne 21 5 5 STEP 5 COMPLETE THE TELGUARD 8 0000000000000000 000000100000 22 5 5 1 Check Settings 14 ide te desta ee oe Dg nde Eee ede 22 5 5 2 Permanently Mount and Properly Ground the Tel guard Chassis eee 22 1 0 WIRING DIAG RAM fi 23 1 1 JACK AND PIN ASSIGNMENTS 24 1 2 TERMINAL STRIP PIN 5 8 1100044 2 2 0 2000020000000000 25 1 3 LED sMODES AND FUNCTIONS eroe UE 26 1 4 ipud cc 27 A2 0 OPERATIONAL QUICK REFERENCE 01 1 01 1 4 1 1 28 A2 1 SETUP PROGRAMMING 85 2 100 0200 2 64000000000000 000
2. 7 Directional 15 Signal Strength esses 14 FOC NOHCES enne rene pp IER i RFCI Link Request Failure 3 General Description 1 RFC2 Link Termination Failure 3 Ground eee Pies 2l RIIA uere T T 1 Installation 2 8 o aur eem eerte 5 Intranet System etae tee fete 1 Setup Programming Parameters 6 28 iie e E E E ce Eire 1 STC Trip Output Strategy sess 11 Jack and Pin Assignments 2 23 Supervisory Trip Output STC Relay 4 Jumpers seite nete nee pede 26 Telco Signal Path through Telguard 19 LED Function 14 Telguard Communication Formats 29 LED Function Table Normal Operating Mode 25 Terminal Strip Connections 4 LED Function Table View RSSI Mode 25 Terminal Strip Pin Assignments 24 LED Modes and Functions 25 UL Listings by 6 LED Signal Strength Indication 5 Warranty eoe eile CD ES 32 limitations on 18 ii Watchdog Monitor Reset 3 Line Fault Condition LFC
3. 29 2 2 TELGUARD COMMUNICATION 0 00000000000000 600000000 000 0000140 a annees sss s agnus 30 A2 3 COMPATIBLE CONTROL COMMUNICATORS cccccssssseeccceecceseseeecccceeecuuseeeccceeseuauseeeccecesseaunseeceeesseaanness 30 2 4 COMPATIBLE RECEIVERS eoe tee ote e petet edete eek ede deese epp eee de dete 30 A2 5 31 A3 0 ULINSTALLATION REQUIREMENTS FOR SUPPLEMENTAL USE USING MODEL 100 32 A4 0 DETAILED SPECIFICATIONS eeeeeeeee eene eene neenon eese eese eese esses eese esee sese esee eese e 33 A4 1 DIALER TO INTERFACE ELECTRONICS cccccceseeccccsseccccscccccsecsccusecsceueecsseueeceseueessseuecceseueesessuecseseueess 33 42 E RR PR 33 4 3 20 eee dose it 33 4 4 PHYSICAE eed nA URS A A USUS 33 4 5 WARRANTY 33 50 PARTS LIST 34 255 PE MES 36 56019801 Page v 2000 Telular Corporation 1 0 GENERAL DESCRIPTION AND OPERATION
4. 2 Wiring 22 Low Missing Battery Condition LBC 3 56019801 Page 36 2000 Telular Corporation
5. 3 HIGH CHARGE 4 0Ah 7 0Ah or BATTERY 12V 14 0Ah BATTERY BLANK PIN STC N O AC 16 5V 40VA STC COM rac 16 5V 40VA HOST C C 0820222 FUSE 3A 3AG EARTH GROUND 24 HOUR ZONE INPUT 24 HOUR ZONE COMMON TG2 Step 2 VSD 5 2 1 Locate Unit Pick a spot next to the C C where you think the Telguard will be mounted and place the unit down temporarily in that spot Do not mount it permanently now since it may need to be moved to receive a better cellular radio signal or a remote high gain antenna may be necessary 56019801 Page 10 2000 Telular Corporation 5 2 2 Connect Backup Battery and AC Power Transformer To apply power on model TG 100 connect the 12V 0 8Ah battery to J6 located next to the terminal strip Or attach battery leads to terminals 3 and 4 noting polarity and set Jumper J7 for the proper battery capacity Use this default setting for Use this setting for 7 0Ah or 0 8Ah and 1 2Ah batteries 21 0Ah batteries Jumper across pins 1 amp 2 Jumper across pins 2 amp 3 1 97 97 Connect Telguard AC power transformer to terminals 6 and 7 marked AC 16 5V 40VA using stranded copper insulated wire following wire gauge and length recommendations below Recommended Wire Size Length Not to Exceed 18 ga 20 ft 16 ga 40 ft 14 ga 60 ft 5 2 3 Decide on a STC
6. 2000 Telular Corporation A2 5 ACTIVATION FORM Subscriber Information This data is pertinent to the installation and location of the Telguard DataBurst system Subscriber Name Subscriber Address City ST Zip Contact Name Contact Phone Billing Information In order to activate Telguard DataBurst systems on the cellular network you must be a registered Telguard DataBurst Dealer Enter your Dealer information below If you are not registered as a dealer and would like more information contact Telular Sales at 800 229 2326 Telguard DataBurst Information The following data must be entered into the Telular Communication Center computers prior to activation on the cellular network Telguard Serial Number C C Account Number C C Reporting Format Primary C C Phone Number Secondary C C Phone Number Central Station Information Name of Central Station Contact Name Dealer Company Name Contact Phone Dealer Account Number Contact Name Telguard Automatic Self Test Most rate plans include options for a Telguard Automatic Self Test Contact Phone signal to be sent to your Central Station This test signal verifies the integrity of the DataBurst system to your central station and logs status Installer Information In order to activate the Telguard DataBurst from the toll free IVR your installer must be registered under your Dealer Account Installer
7. 56019801 Page 25 2000 Telular Corporation 1 3 LED MODES AND FUNCTIONS As shown below J5 is a two pin jumper used to select the LED Mode Refer to the LED Function Tables for a description of each LED in Normal Operating Mode and Received Signal Strength Mode LED Mode Selection pom OFF OFF NORMAL MODE ON VIEW RSSI MODE OR ENTER PROGRAMMING MODE LED Function Table Normal Operating Mode J5 OUT LED Symbol Color Duty Cycle Indication AC POWER LED 4 Green Solid ON AC Power is good OFF AC Failure 102 VAC restores at 106 VAC 1 Flash System Trouble Condition Low Missing AC Power STC LED 3 RED 2 Flashes System Trouble Condition Low Missing Battery Condition 3 Flashes System Trouble Condition LFC 4 Flashes System Trouble Condition NSC 5 Flashes System Trouble Condition RFC 6 Flashes System Trouble Condition DTF MODE LED 2 Yellow Solid ON Telguard operating in Mode 1 Fast Flash C C off hook to transmit signals over cellular Solid ON 1 sec Telguard in Microburst transmission Radio TX LED 1 Green Fast Flash Microprocessor communicating with Radio OFF No Activity Note One flash sec On and 12 second OFF In order to diagnose multiple problems on STC LED each condition will display for 5 seconds and then cycle to the next condition LED Function Table View RSSI Mode J5 IN RSS
8. AC power is connected the green AC power LED will turn on Now combined with other data previously submitted with the activation information such as automatic self test data the communication center is able to process alarm signals from the host C C to the alarm monitoring station Note to Installers The Telguard must be powered up with antenna connected in order to receive the activation ping Also the Telular IVR system will allow you to enter a TEST menu to access the Telguard s operational history e g number of occurrences of ACFC LBC LFC and NSC since the last self test transmission to the communication center Only the Dealer number 56019801 Page 15 2000 Telular Corporation Tech number and serial number are required to enter the TEST menu if the unit has already been activated This feature 1s extremely helpful when troubleshooting intermittent problems such as NSC or LFC MOVE ON Once you have completed the Telguard Programming Data Sheet confirmed Telguard programming received the activation ping from the Communication Center and have good signal strength move on to Step 3 56019801 Page 16 2000 Telular Corporation 5 3 STEP 3 TRANSMIT C C ALARMS OVER THE CELLULAR RADIO NETWORK Confirm that the Telguard enables the host C C to transmit alarm signals over the cellular radio network In checking this do not connect the incoming telco line to the Telguard or connect the supervisory trip output STC t
9. Program Location 62 Standby Battery Size standard lead acid battery Program Location 67 Description The cellular network system through which the Telguard radio is authorized to place calls to the central station System B is the wireline system usually operated by the local telephone company and System A is the non wireline system usually operated by the telephone company s competitor 1 A 2 B This format must be the same format that the C C is programmed to use when communicating with the central station over Telco The programmed selection tells the Telguard how to digitally encode alarm messages from the C C to the central station over the cellular network control channels 124 2 Pulse 40 PPS 2300 Ack Double Round Non Extended 2 4 2 Pulse 20 PPS 2300 Ack Double Round Non Extended 3 4 2 Pulse 20 PPS 1400 Ack Double Round Non Extended 4 3 1 Pulse 40 PPS 2300 Ack Double Round Non Extended 523 1 Pulse 20 PPS 2300 Ack Double Round Non Extended 6 3 1 Pulse 10 PPS 1400 Ack Double Round Non Extended 8 Contact ID Ademco Telguard has the capability to supervise proper operation of both power supplies AC amp DC and proper operation of both paths of communication Telco and Cellular to the central station Should a condition occur that prevents Telguard from operating properly the condition if programmed will cause the supervisory trip output STC to trip the C C s 24 hour zone forcing the C C to co
10. RSSI must be less than 114 dBm in order to cause a NSC condition If the Telguard is located in a high signal strength area close to a cellular tower it is possible for the signal strength to be greater than 114 dBm even with the antenna disconnected AC Fail Condition ACFC Disconnect the 40VA AC transformer and check to see that the AC POWER LED goes out and the STC LED flashes once indicating that AC power is missing Reconnect the AC transformer and check to see that the AC POWER LED goes on and the STC LED goes off indicating that AC power has been restored No transmissions will be sent to the central station The AC power must be off continuously for 6 hours before the STC relay causes the C C to send a trouble code If the AC power is restored for 60 seconds or more then the 6 hour timer restarts MOVE ON When you are sure that the Telguard is monitoring the telco path and cellular path correctly and the C C is correctly reporting the STC supervisory trip output move on to Step 5 56019801 Page 21 2000 Telular Corporation 5 5 STEP 5 COMPLETE THE TELGUARD INSTALLATION Last step is to handle loose ends 5 5 1 Check Settings Check the jumper settings of J5 LED mode out normal and J7 battery capacity selection 5 5 2 Permanently Mount and Properly Ground the Telguard Chassis Attach earth ground to the green grounding screw located on lower left hand corner of printed circuit board assembly and permanently mou
11. Telguard does not need to power down and back up again unless you changed from B to A carrier or from A to B carrier The red STC LED will remain on and the STC relay will remain tripped Call the Telular IVR 888 TELULAR and follow the new activation or re programming menu When the Telguard transmits the setup programming information to the Communication Center successfully the red STC LED will begin flashing a Telco line fault trouble LFC 3 flashes the yellow Mode LED will turn on and the AC power LED will turn on if AC is connected This indicates the unit is in normal operating mode and is ready to transmit alarm signals 56019801 Page 13 2000 Telular Corporation 5 2 7 Connect Antenna and Temporarily Place Unit Model TG 100 is supplied with a whip antenna that is connected directly to the unit If a stronger radio signal is required the unit with antenna connected must be moved to a better signal location The characteristics of the TG 100 antenna can be altered depending upon the wall material and materials contained within the wall chosen for mounting These effects may not be clearly identified by RSSI monitoring alone The wall materials may have a more profound affect on the antennas transmit band performance Best antenna performance will be obtained when the TG 100 is mounted on a dry wall plaster with the antenna centered between wall studs and there are no metal objects such as water pipes or electrical conduit or
12. The Telguard is a cellular radio alarm transmission device which is used to provide a backup transmission path cellular for control communicators C Cs in case the primary transmission path telco is not available When transmitting over cellular Telguard obtains its data from the C C by way of a telco interface The device transmits a Link Request to the Telular operated Communication Center and when a link acknowledgement is received the Telguard handshakes with the C C and causes the C C to transmit the alarm data Telguard encodes the alarm data into digital packet data protocol and transmits on one of twenty one available control channels used by the local AMPS cellular network provider The signal is routed from the network provider through the Aeris virtual network system to the decoding message center The Communication Center performs like a central station receiver and issues the transmission kiss off when the last message in the transmission is received After decoding and reformatting the alarm signal is routed over telco to the appropriate alarm company central station for action Telguard is compatible with most control communicators and no special equipment is needed at the premises or in the alarm monitoring station All Telguard programming is done with a standard touch tone telephone or lineman s buttset and Telguard can be installed wherever cellular service is available Different dialing patterns between telco and cellular ce
13. air ducts contained within the wall directly behind above or below the TG 100 s antenna Never mount the TG 100 on a metal surface or on a wall that contains metal material These considerations should be coupled with the best RSSI indication obtainable see section 5 2 8 Care should be taken to insure that a large metal object such as a refrigerator or a metal cabinet is not located on the opposite side of the wall under consideration Additionally when the system is armed care should be taken that metal overhead doors or security gates are not moved into a position that might cause a reduction of radio signal If moving the TG 100 to a different location is not practical then you may need a remote antenna in order to receive adequate radio signal strength Pick a high visually secure spot using the guidelines below 5 2 7 1 Tips for Improved Radio Signal Reception higher the antenna the better So start in the drop ceiling above the unit and proceed up from there to the roof if necessary Remember the antenna should be as inconspicuous as possible for greatest visual security If on the roof plan to place the antenna in PVC tubing or in a custom wooden structure e Try to keep the antenna away from sources of RF interference including pumps compressors ovens etc or where metal objects can shield it or otherwise block the cellular radio RF signal Place the antenna perpendicular to the ground either right side u
14. authorized personnel through Telular s Interactive Voice Response System IVR Telular s computer access Communication Center Intranet System or though Telular s Customer Service Center 2 0 FEATURES This section summarizes the key features of the Telguard Actual installation instructions begin in Section 5 0 2 1 OPERATING MODE The Telguard is a cellular radio packet transmission device that is installed at the protected premises to provide alarm transmission integrity for security systems It is used to provide a backup transmission path 56019801 Page 1 2000 Telular Corporation cellular for control communicators C Cs in case the primary transmission path telco is not available If the telco line is cut or the C C is unable to communicate with the central station receiver due to busy telephone line circuits then Telguard transmits the alarm message over the cellular network 2 2 C C COMPATIBLE COMMUNICATION FORMATS The Telguard reads the C C s alarm messages and converts the C C s digital data format into Microburst packet data protocol for transmission over the cellular radio network In order for the C C to be compatible with the Telguard the C C must be programmed to transmit alarm messages to the central station using one of the following non extended formats 3 1 pulse 10 Double Round 1400Hz ack 3 1 pulse 20pps Double Round 2300Hz ack 3 1 pulse 40pps Double Round 2300Hz ack 4 2 pulse 20p
15. call this a phantom trip each time the improperly connected device goes off hook This happens because the Telguard s line fault monitor detects the parallel taps to the street side of the RJ31X A phantom trip causes the Telguard to switch to cellular and if the STC trip out is connected and programmed to trip the C C the C C will call the central station over the cellular network to report the Line Fault phantom trip The result is a phone line trouble report although the incoming line measurements are good at the RJ31X Therefore look over Exhibit I next page carefully and be sure that there are no other phone devices connected to Tip and Ring on the incoming phone line 56019801 Page 19 2000 Telular Corporation Exhibit 1 Telco Signal Path through Telguard House Phone Current Measurement Dialer Current Measurement PREMISE PHONES TELGUARD Telco Voltage Measurement T TRR TRR INCOMING TELCO Internal Circuitry HOST C C Telco Dialer SIGPATHO VSD 5 4 2 Connect RJ31X to Telguard Jack 1 and Check LFC Find the modular Jack to Jack J J cable supplied and connect one end to Telguard Jack 1 and other end to the RJ31X Note that the STC LED goes out and the STC relay returns to normal due to telco line restoral 5 4 3 Connect STC Trip Output Connect the STC trip output terminals 1 amp 2 N O to the 24 hour zon
16. entire transmission Upon failing two attempts the Telguard switches to Telco and allows the C C to communicate directly with the Central Station An RFC is declared causing the STC relay to trip and the STC LED to flash five times Restoral of RFC occurs when the communication cycle is completed 2 4 CoMPLETE POWER SUPERVISION Telguard monitors its backup battery as well as its AC power source and reports low or missing power conditions from either Telguard s integrated control and power module protected by a 3 amp 3AG fuse incorporates battery charger circuitry that is jumper selectable for high or low battery capacities The high battery capacity selection is used for 12V 7Ah or 12V 21Ah batteries 2 4 1 Low Missing Battery Condition LBC The Telguard checks the backup battery voltage on initial power up and every minute thereafter Additionally a battery voltage test is performed by the Telguard every 24 hours while operating on AC power in order to measure the loaded battery voltage Battery charging voltage is lowered to 10 0 volts and the Telguard is forced to operate entirely from the battery supply If the battery voltage is less than 11 6 volts a LBC is declared whereby the STC LED blinks twice sec ON sec OFF sec ON 1 2 OFF every 5 seconds and the STC relay trips When the battery voltage increases to 12 1 volts the STC LED and STC relay restore 2 4 2 AC Failure Condition ACFC AC failure condition ACFC occurs wh
17. mode CFC C C communication failure over None None Yes Switch to Radio transmit alarm via good Telco line Alarm data radio switch back to Telco Automatic Self Test Communication Yes None Yes Send Self test information to central Center Activated Radio TX Self test station via Communication Center When return to ready state transmitting Telguard Remote Query Yes None Yes Send Status data to Communication Communication Center Activated by Radio TX Status data Center for review by IVR or Intranet IVR Intranet or Customer Service When transmitting Telguard Enable and Configuration Yes None Configuration Data Telguard sends setup configuration to Upload Communication Center Radio TX Setup data the Communication Center and Activated When switches to READY state to begin transmitting operation Mode LED turns on and STC LED turns off Disable TX Communication Center Yes Yes Yes TX capability is disabled until further Activated Radio TX Status data notice Telguard can still receive When radio signals from Communication transmitting Center 56019801 Page 28 2000 Telular Corporation A2 1 SETUP PROGRAMMING PARAMETERS Parameter Cellular System A or B Program Location 32 C C Reporting Format Program Location 33 STC Trip Output Reporting Program Location 51 STC Trip Output Delay for LFC and or NSC Program Location 52 CFC Number of Attempts Program Location 61 CFC Between Events
18. sure that there are no other phone devices connected in front or in parallel of the RJ3IX BE SURE TELGUARD IS FIRST DEVICE ON INCOMING PHONE LINE TO PREVENT PHANTOM TRIPPING INCOMING TELCO Y ANTENNA RJ31X m SEE APPENDICES A1 1 THROUGH A1 4 FOR 383 DETAILS ON JACK AND PIN ASSIGNMENTS PREMISE 3 TERMINAL STRIP JUMPER AND STATUS LEDS See Appendix A1 4 AC POWER H SIGNAL SYSTEM TROUBLE STRENGTH LEDS TELGUARD OPERATION MODE RADIO TX LED MODE SELECT TRANSCEIVER OUT NORMAL IN RSSI TELCO DIALER BATTERY 12V BATTERY BLANK PIN p 16 5V 40VA 16 5V 40VA UNPLUG AND REPLUG J J CABLE STC N O SUPPLIED AT J1 AND VERIFY THAT TELGUARD SWITCHES TO CELLULAR AND STC COM 1 Ae FUSE 3A 3AG EARTH GROUND HOST C C BACK TO TELCO BY WATCHING THE STC LED 3 flashes for LFC E O L RESISTOR 91 24 HOUR ZONE INPUT 24 HOUR ZONE COMMON PROGRAM ZONE SHORTED FOR SYSTEM TROUBLE TG2 Step 4 VSD 5 4 1 Be sure the Telguard is the first device on incoming phone line The Telguard monitors voltage on the incoming phone line to decide when to switch transmission paths This requires that the Telguard must be the first device on the telco line If not a line fault condition will be created we
19. that is located next to the terminal strip The removable terminal strip can accommodate solid or stranded wire sizes from 14 gauge to 30 gauge 2 6 1 Programmable Supervisory Trip Output STC Relay The Telguard has one supervisory relay trip output STC a single pole single throw SPST form C with contacts rated at 1 0A 30VDC and is energized normally open N O in a powered up state when no system troubles exist It enables a supervisory trouble code zone shorted to be transmitted to the central station when connected to a C C s 24 hour instant input zone The STC relay is programmable using a standard touch tone telephone or buttset to meet virtually any installation requirement 56019801 Page 4 2000 Telular Corporation The following supervisory features or combination of features are programmable to trip the STC relay in order to meet a variety of installation requirements Always Off Trips on AC fail condition ACFC Trips on low or missing battery condition LBC Trips on line fault condition LFC Trips on no service condition NSC Trips on radio communication failure condition RFC NOTE For UL installations all the above features must be enabled The following system trouble features are embedded in the Telguard for tripping the STC relay and cannot be changed e Trips on catastrophic failure CF if all power is lost e Trips on transmit disable command from the Communication Center This radio comma
20. 00 Telular Corporation TABLE OF CONTENTS FOREWORD p e I NOTICES P I ABOUT THIS MANUAL scccccccesesccceseccseeccsccseccsceecessseuuecsseeuececuecsseuecsssusesesseeueceseuscseueseseucessssueseesessueeceesesensneess I PCCANOTICES Nets I UMEN MIS rR Uit RO ce AN EIE I PAVED eicit der eo ese td eventos e eed eate tede i POLO Sm sodes d i Ure EL LEA E RI EE ii TECHNICAL SERVICES DEPARTMENT sccccccsseccccesececeuseccceusecseeusecsceusecsecueecsseueessseueceseueecsssuecessueecsssuseceseueeseeeues II FUTURE TESTING AND LIMITATIONS ON USE eee eH 1 0 GENERAL DESCRIPTION AND OPERATION ee eee eee eere eere eerte 1 2 0 FEATURES 1 2 1 OPERATING MODE Bebe Be 1 2 2 C C COMPATIBLE COMMUNICATION FORMATS 2 2 3 COMPLETE SUPERVISION OF COMMUNICATION 5 2 2 3 1 Line Fault Condition 2 2 3 2 Telco Communications Failure Condition 2 2 3 3 No Serrice Condition NS sa BRUGES 2 2 3 4 Radio
21. AM 6 Backup 7 No Service Condition NSC 2 C C Compatible Communication Formats 2 Operating 1 Catastrophic Failure 3 Parts List eere 33 Cellular Service Activation 7 PBX Installations sess 2 central station 2 es erede 1 Physical eni edes 32 Communications Failure Condition CFC 2 POTS Programming 13 Compatible Control Communicators 29 thin ect 32 Contents oon RL se he iv Power Supervision sese 3 control 5 1 1 1 Primary Modes of Operation 27 current operational status C O S 4 Programming Data 13 Customer Service 1 Quick Reference Tables 27 Default Programming 12 32 Detailed Specifications 32 Radio Communications Failure Condition RFC 3 Diagnostic and Status LEDs 5 Remote Query ug epa 4 Dialer to Interface Electronics 32 Request for Cellular
22. ATION SUMMARY Foe eene roa a 8 4 1 TRANSMIT C C ALARMS OVER THE TELCO 8 4 2 PROGRAM TELGUARD AND CONFIRM COMMUNICATIONS INTEGRITY 8 4 3 TRANSMIT C C ALARMS OVER THE CELLULAR RADIO NETWORK 8 4 4 CONNECT TELCO LINE AND SUPERVISORY TRIP 8 4 5 COMPLETE THE INSTALLATION 5 5 MA e APP 8 5 0 INSTALLATION STEDBS ouo o ceo eoo e eo eo 0666666 6666 666 66000 8 5 1 STEP 1 TRANSMIT C C ALARMS OVER THE TELCO nnne nnne enne 9 5 2 STEP 2 PROGRAM TELGUARD AND CONFIRM COMMUNICATIONS INTEGRITY 0 10 56019801 Page iv 2000 Telular Corporation 5 2 1 Locate Unit PEE 10 5 2 2 Connect Backup Battery and AC Power 11 5 2 3 Decide on a STC Trip Output 11 5 2 4 Default eee a depen 12 32229 Complete the Telguard Programming Data 12 5 2 7 Connect Antenna and Temporarily Place 14 5 2 6 Measure Received Signal Strength RSSI for Best Antenna Placement eese 14 5 2 9 Request Telguard Activation PING from Telular s 15 53 STEP 3 TRANSMIT C C ALARMS OVER THE CELLULAR RADIO
23. Communications Failure Condition RFC 3 2 4 COMPLETE POWER SUPERVISION 1 3 2 4 1 Low Missing Battery Condition 3 2 4 2 AC Failure Condition 108888888888 3 2 4 3 Watchdog Monitor Reset WR esses eene enne nennen nennen nter 3 2 4 4 Catastrophic Failure 3 2 5 TELGUARD AUTOMATIC SELF TEST 7 nene en eres e n en nee annie nne 4 2 5 1 Telguard Remote Query Capability 4 2 6 TELGUARD TERMINAL STRIP eere ene e senes n rennen 4 2 6 1 Programmable Supervisory Trip Output STC Relay cessere nene 4 2 DIAGNOSTIC AND STATUS EDS ene eene Pea beet teo eve EXPE o eese exeo Ee pode b 5 2 7 1 LED Signal Strength Indication dde ie E ete toys cas eat debe ede 2 8 TELGUARD SETUP PROGRAMMING PARAMETERS 2 2021 1 nns nn rh hse en rrr eene inneren 6 2 9 UIE LISTINGS MOD D eene eto niet eene RR A eO e a E S E RE 6 2 9 1 Model TG 1005 e iS eni ia dete RN exe die e Na d 6 2 9 2 Model TG 200 5 inu USERS 6 2 9 3 MOdeUTG 2300 cise eee ok ec be eee OLR Res 6 3 0 REQUEST TELGUARD ACTIVATION FOR CELLULAR SERVICE FROM TELULAR 7 3 1 GEEFTDIING READY Akt cei aia oe eGR ae ide A rc uv t tu CARR AGE BAS 7 4 0 INSTALL
24. ED Flash 3 times when telco voltage is lost Connects telco line to Telguard and provides output for premises phone connection at RJ31X 1 Gray 4 Red R Ring 5 Green T Tip 8 Brown TI J1 Incoming Telco Telco RJ31X RJ31X Jack Connects C C digital dialer input output through unit J2 Digital Dialer C C Digital input output of 1 Gray R1 4 Red R Ring 5 Green T Tip 8 Brown TI Dialer host C C J4 Radio Interface 1 2 3 4 5 6 7 8 J6 Internal Backup 1 Ground 12V 0 8Ah Battery for Model 2412 VDC Battery TG 1 00 Connection Yuasa NPO 8 12 12V DC supply input Service available flag Primary Ground Reserved Control serial data RX Reserved Control serial data TX Pulse Input Rx signal strength indication Pulse Ground Auxiliary input A Auxiliary input B Auxiliary output A Auxiliary output B Battery Ground Battery Positive STC LED Flash 4 times for NSC or Flash 5 times for RFC when Radio is unable to communicate Or Radio Tx LED Fast Flash when microprocessor is communicating with radio and 1 sec Flash when Radio is transmitting over the cellular network STC LED Flashes 2 times when low or missing battery voltage is detected 56019801 Page 24 2000 Telular Corporation A1 2 TERMINAL STRIP PIN ASSIGNMENTS Enables transmission of programmed supervisory trouble code Supervisory Relay Trip output for zone input on programmable trouble
25. I Value LED s Lighted RF Signal dBm NO SVC LED 1 on 2 4 off lt 114 4 Lowest 0 LED 1 on 2 4 off lt 111 dBm 1 LED 1 on 2 slow flash 2 110 dBm LED 3 4 off 2 LED 1 2 on LED 3 4 off gt 100 dBm 3 LED 1 2 ON 3 ZSLOW FLASH gt 90 dBm Minimum signal LED 4 off strength required 4 LED 1 3 on LED 4 off gt 80 dBm 5 LED 1 3 on 4 slow flash gt 70 dBm 6 LED 1 4 on 2 60dBm Highest Note LED 1 Radio TX LED 2 Mode LED 3 STC LED 4 AC Power 56019801 Page 26 2000 Telular Corporation A1 4 JUMPERS Jumper Position Jumper Feature Function Out Used as LED Mode selector to indicate Normal Operating operating conditions of Telguard used to View Received Mode RSSI or view Received Signal Strength or enter Signal Strength Programming Mode Programming Mode Refer to A1 4 or Enter Programming Mode Backup battery Used to select proper charging current for See below J7 capacity selection backup battery Use this default setting for Use this setting for 4 0 Ah 7 0Ah or 0 8 Ah and 1 2Ah batteries 21 0Ah batteries Jumper across pins 1 amp 2 Jumper across pins 2 amp 3 1 1 J7 J7 56019801 Page 27 2000 Telular Corporation A2 0 Operational Quick Reference Table LED Relay Radio Telguard Event Response Output Message Inter
26. Name information for that system on the Telular Communication Center Please select the Test Code which is transmitted to your central station and the time of day the Test signal should be transmitted The frequency of the Automatic Self Test is selected when you choose a Cellular Service Rate Plan Monthly Test Weekly Test or Daily Test Telguard Automatic Self Test Code Installer Number Telguard Automatic Self Test Time NOTE When activating the Telguard DataBurst unit using the Interactive Voice Recognition IVR system you will be required to enter your Dealer number Installer number and the unit s Serial number or Confirmation number Select a Customer Code Financial B1 Banks B2 Credit Unions B3 Other Financial Locations B4 Check Cashing Locations B5 ATMs Business Facilities Office Locations C2 Manufacturing Industrial C3 Utilities Cable Sites C4 Warehouse Storage Other Facilities D1 Fleet Distribution Hubs D2 Medial Research Labs D3 Schools D4 Other Facilities Miscellaneous Entertainment Museums Parks F1 Restaurants Residential Private Homes Government Federal Military Locations G2 State Locations G3 Local County Locations G4 Other Government Locations Retail General Drug Pharmacies R2 Supermarket Convenient Stores R4 Department Chain Stores Malls Retail Specialty R3 Office Equipment Stores R3A Jewelry Stores R5 Home Related Stor
27. TELGUARD Cellular Alarm Transmission System Using Microburst Control Channel Technology MODEL TG 100 INSTALLATION AND OPERATING INSTRUCTIONS COMPANY CONFIDENTIAL For use by TELGUARD customers only Distribution to others strictly prohibited eee TELULAR 9 CORPORATION Corporate Headquarters 647 North Lakeview Parkway Vernon Hills Illinois 60061 847 247 9400 Fax 847 247 0021 April 6 2000 TELGUARD is a registered trademark of Telular Corporation Products are protected under or more of the following U S patents 4 658 096 4 737 975 4 775 997 4 868 519 4 922 517 2000 Telular Corporation 56019801 2000 Telular Corporation FOREWORD Many customers purchase the Telguard because they prefer its price and features but do not intend to use it in an application that requires UL Grade A Burglary or Fire Listings If such UL Listings are not required it is possible to use model TG 100 that is UL Listed for Supplemental Use only This means that the TG 100 will not enhance the grade of service Also the TG 100 is not to be used as a main or secondary line for a fire or burglar alarm system NOTICES ABOUT THIS MANUAL This manual assumes that you have basic security system installation skills such as measuring voltages stripping wire properly connecting wires together connecting wires to terminals and checking phone lines It also assumes that you have a familiarity with the proper installatio
28. Trip Output Strategy The Telguard provides the host C C with one supervisory trip output for reporting a Telguard system trouble code to the central station The supervisory trip output terminals 1 amp 2 N O is programmable via a touch tone telephone or buttset to suit various installation requirements The programming options for this supervisory trip output can be any combination of the following except Always off Always Off Disables all relay supervisory functions with relay N C condition b ACFC Trips 6 hours after loss of AC power Restores 60 seconds after AC power is restored c LBC Trips within 60 seconds on low battery condition Restores when battery voltage 2 12 1 vdc d LFC Trips 30 60 sec on Telco line fault condition Restores 30 60 seconds after Telco line restores e NSC Trips 30 60 sec on no service condition due to loss of RF signal strength Restores 30 60 seconds after RF signal strength is available f RFC Trips on radio failure to communicate with the Telular Communication Center due to either of the following 1 Failing to receive a Link Request acknowledgement from the Communication Center after 3 Link Request transmissions A Link Request transmission is generated each time the C C goes off hook to dial when the Telguard is in radio mode The Link Request acknowledgment from the Communication Center allows the Telguard to begin accepting and transmitting alarm data from the C C 2 F
29. age due to lightning or installer error Unauthorized modifications void this warranty Not responsible for incidental or consequential damages Liability limited to price of unit This is the exclusive warranty and no other warranties will be honored whether expressed or implied 56019801 Page 33 2000 Telular Corporation A5 0 Parts List Basic Hardware Model TG 100 Economy model TG 100 is UL Listed for Supplemental Use only and is not to be used as a main or secondary line for a fire or burglar alarm system This means that the TG 100 will not enhance nor detract from the grade of service of the UL Listed alarm system being used Model TG 100 has a compact plastic enclosure and whip antenna C UL Supplemental Use Model TG 200 Model TG 200 meets the requirements for Household Burglary Household Fire and Commercial Fire installations TG 200 has a standard metal enclosure keylock and magnetic mount antenna with 12ft cable TG 200 is UL Listed for the following C UL Household Burglary C UL Household Fire C UL Household Burg Fire Combination C UL Commercial Fire Model TG 300 Model TG 300 meets the requirements for all Household Burglary Commercial Burglary Household Fire and Commercial Fire installations TG 300 has an attack resistant enclosure keylock tamper switch and a magnetic mount antenna with 12ft cable Model TG 300 is UL Listed for the following and UL Listed for Grade A Burglary Certifica
30. ailing to receive a Link Termination acknowledgement from the Communication Center after 2 complete transmission retries A Link Termination acknowledgement is generated by the Communication Center only when all messages in an alarm transmission have been received successfully Refer to Appendix A3 3 1 for UL supervisory requirements for Listed burglary configurations and Appendix A3 5 1 for Listed fire configurations 56019801 Page 11 2000 Telular Corporation 5 2 4 Default Programming The Telguard default setup is pre programmed at the factory Default setup values are listed in Section 5 2 5 Telguard Programming Data Sheet and highlighted in bold type Setup parameters are stored in non volatile memory and retain their settings when power is removed from the unit Review the default settings and record on the data sheet all changes that you make Typically the only critical programming entries are Memory Location Field 32 Cellular System A or B 33 t Enter the 1 digit C C Reporting Format Note The Cellular carrier is factory defaulted to the B carrier If the cellular carrier in your area providing Microburst service is an A carrier then memory location 32 must be reprogrammed to 1 Refer to the following Telguard Programming Data Sheet location 32 Note The C C Reporting Format is already factory defaulted to Ademco Contact ID Refer to Telguard Programming Data Sheet location 33 5 2 5 Complet
31. bination L Central Station Burglary Grade A Grade B L Police Connect Burglary Grade A L Commercial Fire eC ce ct eed 56019801 Page 6 2000 Telular Corporation UL Commercial Fire and Central Station Burglary Grade UL Bank Safe and Vault Grade A 3 0 Request Telguard Activation for Cellular Service from Telular There are two ways that you may activate cellular service for a Telguard Both methods require the activation information to be completed and approved prior to installing the Telguard The Telguard can only be activated when all the necessary accounting information has been entered into the customer database located at the Telular Communication Center The database includes information about the customer account unit location and central station information 1 FAX Cellular Service Activation Form Complete the Cellular Service Activation Form that is shipped with each Telguard and fax it to Telular Customer Service 678 945 1651 Within 24 hours you will be notified of service activation 2 Computer access via Telular s Intranet Dealers may access their Telguard customer database via Telular s Intranet The pertinent customer account information and serial number can be completed and submitted on line After an approval acknowledgement is issued usually within 10 minutes the Telguard is ready to install 3 1 GETTING READY Before attempting to connect Telguard to the host C C please note th
32. burglar alarm system SECONDARY PRIMARY INCOMING INCOMING TELCO TELCO RJ31X RJ31X PREMISE EEE PHONES 1 TELGUARD TO DIGITAL DIALER STC COM Al TRANSCEIVER BATTERY 12V BATTERY BLANK PIN TO TELCO RJ31X STC N O AC 16 5V 40VA r c 16 5V 40VA 0 EARTH GROUND REMOTE ANTENNA TELCO DIALER HOST C C ZONE TRIP INPUT INITIATION CIRCUITS See Appendix A3 5 1 TG2 ULD VSD 56019801 Page 32 2000 Telular Corporation A4 0 Detailed Specifications A4 1 DIALER TO INTERFACE ELECTRONICS The patented integrated interface by Telular Inc allows digital dialers to dial into the cellular radio network Line voltage 48 vdc into standard telephone device when on hook Dial tone Precision 400 Hz 9 13 dBm 2 dBm 16 digits dial out capability Ringer equivalent 0 0B Mode Loop start only 25mA 5 off hook Protected by U S Patents 4 658 096 4 775 997 4 922 517 4 737 975 4 868 519 5 134 644 A4 2 POWER Power Input Rating 120 VAC 048A Power Supply Max full charge DC voltage 13 8V Max ripple 30 mV Low capacity charge for 1 2 Ah Max charging current of 200ma High capacity charge for 7 0 Ah or 21 0 Ah Max charging current of 1 2A Max voltage drop at max current 1 e Transformer Supp
33. dicating that the battery is missing Check to see that the C C transmits the STC trouble code over Telco to the central station Reconnect the battery and check during the next 60 seconds to see that the STC LED goes off indicating the missing battery condition has been restored If the C C is programmed for transmitting restorals another transmission will be sent over Telco to the central station LineFault Condition LFC Disconnect J J cable at RJ31X Check to see that the STC LED flashes 3 times in 30 60 seconds and the C C transmits the STC trouble code over radio to the central station indicating the incoming telco line is disconnected Reconnect J J cable and check to see that the STC LED goes off in 30 60 seconds indicating telco line restoral If the C C is programmed for transmitting restorals another transmission will be sent to the central station over Telco after the 30 60 second delay NoService Condition NSC Disconnect the antenna from the Telguard Check to see that the STC LED flashes 4 times in 30 60 seconds and the C C transmits the STC trouble code over the telco line indicating loss of RF signal strength Reconnect the antenna and check to see that the STC LED goes off in 30 60 seconds indicating RF signal strength restoral If the C C is programmed for transmitting restorals another transmission will be sent to the central station over Telco after the 30 60 second delay Note The Received Signal Strength
34. e System IVR Telular s computer access Communication Center Intranet System or simply calling Telular Customer Service who can review the data using the Back Office program 2 5 1 Telguard Remote Query Capability Although Telguard has the capability for a daily weekly or monthly automatic self test a separate feature is provided for determining the current operational status of every Telguard This feature is called Remote Query and is used to provide real time operational status for Telguard on demand It is useful in resolving STC events that are reported by the C C to the central station Authorized personnel can initiate the Remote Query at any time by accessing the IVR Intranet or calling Customer Service The Remote Query causes Telguard to upload current operational status data and historical data just as the automatic self test described above except that the query signal is controlled by the one who initiates it The query signal is held in the Telguard database at the Communication Center for review and is not forwarded on to the central station 2 6 TELGUARD TERMINAL STRIP CONNECTIONS The conveniently located terminal strip provides wiring connections for the Telguard supervisory trip output STC pins 1 amp 2 N O battery leads for connecting to a 12 volt 7 0Ah or 21 0AH rechargeable battery BAT pin 3 neg pin 4 pos and AC power 16 5VAC 40VA pins 6 amp 7 If using a 12V 0 8Ah battery a separate plug J6 is provided
35. e following 1 Be sure your unit has cellular service activated See Section 3 0 2 sure you have all the proper parts before you go to the job site The following items are shipped with each Telguard unit Basic Telguard unit Model TG 100 in plastic enclosure 16 5 VAC 40 VA UL Listed plug in transformer Revere P N RT 1640 or 1640SL Note The 40 VA transformer is required for proper operation since the Telguard is capable of transmitting at 3 watts of output power Do not use the C C power transformer to provide AC power to the Telguard Antenna Whip antenna for TG 100 3 foot modular plug to plug cord for connecting Telguard to RJ31X jack Telguard Installation and Operating Instructions Manual P N 56019801 Account Activation and Programming form documenting the unit s electronic serial number cellular telephone number etc NOTE Backup batteries are not supplied with any models You must source backup batteries separately The TG 100 is designed to accept a 12V 0 8 Ah battery Yuasa model NPO 8 12 inside the plastic enclosure and has a convenient plug in connector lt lt lt lt lt lt Telguard Model Approx Standby 12V Battery Manufacturer model Time Capacity TG 100 35 Hours 7 0 Ah Technacell EP 1270 72 Hours 21 0 Ah 3 ea 7 0 Ah Technacell EP 1270 3 You must also have certain installation test tools standard telephone or lineman s buttset is required at th
36. e input of C C NOTE Activation of a local alarm or strobe light may be desirable when a trip is declared The STC trip output can be used directly to activate a local signaling device provided that the trip output is not needed to trip the host control communicator at the same time If both a local signal and a control trip input is required then external relays are needed to provide additional uncommitted contacts 56019801 Page 20 2000 Telular Corporation 5 4 4 Check Telguard Supervisory Trip to C C After you have connected the STC trip output check to be sure that it operates correctly 5 4 4 1 Reprogram C C to Send Proper Code Reprogram C C to send proper alarm code when tripped by the Telguard s supervisory output Program zone restoral as desired 5 4 4 2 Check Proper Operation of Telguard Supervisory Output Check for proper operation of each programmed supervisory output by causing it to trip the C C and be sure the proper LED illuminates and that the proper trouble code is reported to the central station Skip the testing of any supervisory functions that have not been enabled Note that the yellow mode LED starts to flash when the C C goes off hook to report the alarm signal over cellular The yellow mode LED stays on solid when the C C goes off hook to report the alarm signal over Telco Low Battery Condition LBC Disconnect the battery and during the next 60 seconds check to see that the STC LED flashes 2 times in
37. e is a Telguard model designed to meet UL requirements for virtually any residential and commercial burglary fire installation All models contain the same circuitry and perform the same functions The difference between models is simply the type of enclosure and type of antenna that is shipped with the unit 2 9 1 Model TG 100 Economy model TG 100 is UL Listed for Supplemental Use only and is not to be used as a main or secondary line for a fire or burglar alarm system This means that the TG 100 will not enhance nor detract from the grade of service of the UL Listed alarm system being used Model TG 100 has a compact plastic enclosure and whip antenna 2 9 2 Model TG 200 Model TG 200 meets the requirements for Household Burglary Household Fire and Commercial Fire installations TG 200 has a standard metal enclosure keylock and magnetic mount antenna with 12ft cable TG 200 is UL Listed for the following UL Household Burglary UL Household Fire UL Household Burg Fire Combination UL Commercial Fire 2 9 3 Model TG 300 Model TG 300 meets the requirements for all Household Burglary Commercial Burglary Household Fire and Commercial Fire installations TG 300 has an attack resistant enclosure keylock tamper switch and a magnetic mount antenna with 12ft cable Model TG 300 is UL Listed for the following and UL Listed for Grade A Burglary Certificate installations L Household Burglary L Household Fire L Household Burg Fire Com
38. e job site for use in programming the unit 9 Optimal signal strength is determined by placing the unit where the most LEDs up to four are lighted when using Telguard s on board Signal Strength Indicator feature so that the unit can be easily placed during installation where signal strength is greatest NOTE Your unit may be subject to airtime charges for unintended use Telular offers several cellular service rate plans Check the Activation and Programming form that was shipped with your unit or call us to determine what rate plan each unit is operating under 56019801 Page 7 2000 Telular Corporation 4 0 INSTALLATION SUMMARY There are five steps in installing Telguard properly IF YOU DO NOT PROCEED IN THE ORDER AND MANNER PRESCRIBED YOU MAY NOT COMPLETE THE INSTALLATION IN THE TIME ALLOCATED These five steps are summarized below and then explained in detail in the remainder of this manual 4 1 TRANSMIT C C ALARMS OVER THE TELCO CONNECTION First make sure you can transmit alarm signals from the C C host to the central monitoring station over the telco line without any connection to Telguard 4 2 PROGRAM TELGUARD AND CONFIRM COMMUNICATIONS INTEGRITY Next you will be confirming that Telguard s programming parameters are correctly entered into the unit and cellular service is activated This is the most important step in the installation since the programming parameters contain all the necessary information for successful communica
39. e strongest RF signal possible signal strength reading can be obtained at any time there is power applied to the Telguard without affecting the operation of the unit When the RSSI jumper J5 is IN the Telguard displays the current received signal strength within 5 seconds and should the jumper be inadvertently left IN the Telguard will revert to normal display operation after 10 minutes The signal strength is read from bottom to top using the four sequential LEDs located on the top right side of the printed circuit board with the Radio TX LED 1 and the AC POWER LED 4 RSSI Value LED s Lighted RF dBm NO SVC LED 1 on LED 2 4 off lt 116 dBm 0 LED on LED 2 4 off lt 111 dBm 1 LED 1 on LED 2 slow flash gt 110 dBm LED 3 4 off 2 LED 1 2 LED 3 4 off 2 100 dBm 3 LED 1 2 on LED 3 slow flash gt 90 dBm Minimum signal LED 4 off strength required 4 LED 1 3 on LED 4 off 2 80 dBm 5 LED 1 3 LED 4 slow flash 2 70dBm 6 LED 1 4 on gt 60 dBm Note LED 1 Radio TX LED 2 Mode LED 3 STC LED 4 AC Power 56019801 Page 5 2000 Telular Corporation 2 8 TELGUARD SETUP PROGRAMMING PARAMETERS The Telguard will not operate until the unit is activated from the Communication Center There are no radio NAM programming requirements since the radios have been preprogrammed at the factory However certain Telguard operating pa
40. e the Telguard Programming Data Sheet Fill out the following Telguard Programming Data Sheet The completed data sheet enables you to properly install and test the Telguard as well as provide a valuable aid to future troubleshooting if it becomes necessary Detach and retain this data sheet in your customer account file for future reference Customer Name Dealer No Telguard Serial No Installation Location Date Installed Installed By MEM FIELD DEFAULT NEW PROGRAM SETTING LOC VALUE VALUE 32 Cellular System A or B 2 1 System A 2 8 B 33 C C Reporting Format 8 1 4 x 2 Pulse 40 PPS 2300 Ack Double Round Non Extended 2 4 x 2 Pulse 20 PPS 2300 Ack Double Round Non Extended 3 4 x 2 Pulse 20 PPS 1400 Ack Double Round Non Extended 4 3 x 1 Pulse 40 PPS 2300 Ack Double Round Non Extended 5 3 x Pulse 20 PPS 2300 Ack Double Round Non Extended 6 3 x 1 Pulse 10 PPS 1400 Ack Double Round Non Extended 7 Not Used 8 Contact ID Ademco 1400 2300 Ack 51 STC Trip Output Reporting 31 Enter the SUM TOTAL of the events that you wish to trip the STC relay by ADDING the corresponding values 01 02 08 16 27 Note that a LFC will not trip the STC relay Program 31 27 04 for all supervised features to trip the STC relay 00 STC Trip Input Not Used 01 AC Failure 04 LFC 16 RFC 02 Low Battery 08 NSC 52 STC Trip Delay for LFC and NSC 2 1 30 Seconds 2 60 Seconds 61 CFC Number of Attempts 0 0 D
41. elguard Standard Communication Formats FREQUENCY FREQUENCY FREQUENCY CODE 2300Hz 1 2 1 5 2007 4 FRANKLIN Double Round 230087 _ SIA P1 Double Round 1400Hz 190Hz OPPS 31 No 6 ADEMCO CONTACT ID DUAL TONE DTMF DTMF 4 2 1 3 2 3 NO 1400Hz 1400Hz 2300Hz FRANKLIN Double Round 2300Hz 1800Hz 2300Hz A2 3 COMPATIBLE CONTROL COMMUNICATORS For UL Listed Commercial Burglary and Fire and Residential Burglary and Fire Combination Listed C C Compatible Data Formats Model 1 2 3 4 5 6 8 Radionics Franklin SIA P3 Radionics Franklin SIA P1 Ademco UL LISTED 4 2 40 4 2 20 4 2 20 3 1 40 3 1 20 3 1 10 Ademco 2300Hz 2300Hz 1400Hz 2300Hz 2300Hz 1400Hz Contact ID DS7400Xi NAPCO_MA3000 A2 4 COMPATIBLE RECEIVERS Receiver Compatible Data Formats Model 1 2 3 4 5 6 8 Radionics Franklin SIA P3 Radionics Franklin SIA P1 Ademco 4 2 40 4 2 20pps 4 2 20 3 1 40 3 1 20 3 1 10 Ademco 2300Hz 2300Hz 1400Hz 2300Hz 2300Hz 1400Hz Contact ID ACK ACK ACK ACK ACK ACK DTMF Radoncs 00 x Xx Xx Xx Xx O Osborne Hoffman EZ a eases Knight 9000 X x ox x X O SUR GARD DRL2A ee Rep c C ee e eR Ademco 685 x qo x 29 uxe 7 56019801 30
42. en AC power is lost or less than 102 VAC for 6 continuous hours The AC Power LED goes out immediately the STC LED blinks once and the STC trip output is activated after 6 hours When AC power returns too normal 2106 VAC for 60 seconds the AC Power LED turns on immediately and the STC trip output restores after 60 seconds 2 4 3 Watchdog Monitor Reset WR A watchdog monitor reset WR circuit continuously monitors the Telguard s internal operating microprocessor functions 2 4 4 Catastrophic Failure CF Catastrophic Failure CF is any condition that causes the Telguard to stop functioning at all levels Most commonly because of AC power failure followed by a complete discharge of the 56019801 Page 3 2000 Telular Corporation backup battery The STC trip output is activated and visible indication is loss of all LED activity Total loss of power to Telguard does not prevent transmission of alarm messages from the host C C through the Telguard and out over an operative phone line in the normal fashion 2 5 TELGUARD AUTOMATIC SELF TEST REPORT The Telguard automatic self test signal is originated by the Communication Center on a daily weekly or monthly schedule When the time for an automatic self test occurs the Communication Center transmits a radio signal to the Telguard and the Telguard responds with a self test radio signal that is received by the Communication Center and processed on to the central station just as normal ala
43. eps described in the remainder of this manual Experienced installers following these steps can usually install Telguard in new installations with good signal strength in a maximum of 30 minutes and in retrofit existing installations in a maximum of one hour However you must first get the host C C working correctly when transmitting over the incoming telco line If you come to a road block at any step during the installation of Telguard call Telular Technical Support Department immediately before going on to the next step so that we can help you complete each step in the proper order 5 0 INSTALLATION STEPS This five step installation approach 5 1 through 5 5 provides the alarm installer with the easiest and fastest method of properly installing Telguard Please follow the instructions carefully and if you should need assistance or have any questions call for Technical Support 1 800 229 2326 678 945 7770 FAX 678 945 1651 TELULAR IVR Interactive Voice Response 678 945 0228 Local Area Atlanta Ga 1 888 TELULAR Toll Free 1 888 835 8527 TELULAR INTRANET Computer Dial up Connection 678 945 1993 56019801 Page 8 2000 Telular Corporation 5 1 STEP 1 TRANSMIT C C ALARMS OVER THE TELCO CONNECTION Be sure the C C is powered up and programmed so that it will transmit a simple alarm signal over the telco line through the RJ31X to the central station when not connected to the Telguard In checking this do not connect t
44. er than 114 dBm is maintained for the trip period of 30 or 60 seconds 2 3 4 Radio Communications Failure Condition RFC Radio communications failure condition RFC is declared when Telguard is unable to transmit over the cellular network even with acceptable signal strength Two conditions can cause an RFC to occur Link Request failure RFC1 or Link Termination failure RFC2 2 3 4 1 RFCI Link Request Failure When a LFC or CFC has been declared and there is an alarm signal to communicate the Telguard attempts to transmit its message via radio When the C C goes off hook the Telguard transmits a Link Request to the TCC and waits for a Link Request ACK If the Telguard does not receive an ACK for the transmission before the C C hangs up it will retransmit the Link Request again when the C C goes off hook for a redial attempt If the Telguard does not receive an ACK after three attempts then an RFC will be declared which trips the STC relay causes the STC LED to flash five times and switches the Telguard to Telco Restoral of RFC occurs when the communication cycle is completed 2 3 4 2 RFC2 Link Termination Failure After the Telguard receives a Link Request ACK from the TCC the Telguard communicates with the C C to acquire the alarm message and transmits the message via radio If the Telguard does not receive a link termination ACK where the TCC acknowledges receiving the transmission within 150 seconds it will retry sending the
45. ertently left IN Telguard will still operate normally 5 2 9 Request Telguard Activation PING from Telular s IVR When you are ready to install and test the Telguard call Telular s IVR Interactive Voice Response number 1 888 TELULAR 1 888 835 8527 The automated system will ask you for the following information All information must be supplied correctly Reminder The Activation form must be faxed to the Telular Communication Center fax 678 945 1651 and entered into the database before this step can occur a Dealer number b Tech number c Telguard Serial Number Or Confirmation Number if the Serial Number has not been previously submitted on the Activation Form d New Telguard programming reprogramming or Requesting Status Report Select the programming menu After you have programmed the Telguard entered the correct Dealer Tech Telguard Serial number or Confirmation Number and selected yes for new install or reprogram on the menu a radio activation ping will be generated from the Communication Center to the Telguard This activates the Telguard and allows the Telguard to communicate over the cellular network A successful ping causes the red STC LED to turn off Additionally if the Telguard is programmed to monitor LFC then the STC LED will begin to flash 3 times indicating a telco line fault condition since there is no telco line connected to J1 at this time Also the yellow Mode LED will turn on and if
46. es R6 Other Retail Stores R7 Electronic Cellular Entertainment R8 Pawn Shops R9 Clothing Shoe Stores 01 No Category Fit Select a Monthly Rate Plan Monthly Test Please enter Day that test is scheduled Day of 7 n Select Month This rate plan includes 1 automatic self test to allow for 110 28 monthly testing of the Telguard unit over the cellular Lj network This plan also includes 2 free monthly alarm signals Weekly Test Please enter Day that test is scheduled Day of Select Week This rate plan includes 5 automatic self tests to allow for weekly testing of the Telguard unit over the cellular network This plan also includes 2 free monthly alarm signals Mon to Sun Daily Test This rate plan includes 31 automatic self tests to allow for daily testing of the Telguard unit over the cellular network This plan also includes 2 free monthly alarm signals Select Hi Volume This rate plan is flexible to meet your self testing and alarm signaling needs Call a Telular Sales Representative to create a rate plan that works for you Select 56019801 31 2000 Corporation A3 0 UL Installation Requirements for Supplemental Use Using Model TG 100 The TG 100 is UL Listed for Supplemental Use only This means that the TG 100 will not enhance the grade of service Also the TG 100 is not to be used as a main or secondary line for a fire or
47. geable 12V battery 7 0AH or 21 0AH Type of enclosure and type of antenna included are the only differences among the three models available Economy model TG 100 UL Listed for Supplemental Use only comes in a flame retardant plastic enclosure 9Vzin xAVain x 124in with whip antenna Model TG 200 UL Listed for residential and commercial fire as well as residential burglary comes in a standard metal enclosure 12in x12in x3Yin with keylock and magnetic mount antenna with 12ft of cable Model TG 300 UL Listed for all residential burglary and fire commercial burglary and fire and bank applications comes in an attack resistant enclosure with keylock tamper switch and magnetic mount antenna The Listed equipment at the Telular operated Communication Center TCC plays a key role in the operation of every Telguard All Telguard units are required to use the Communication Center because of the C C alarm signal format encoding and decoding requirements used in packet data transmissions over the cellular network control channels The Communication Center also manages the real time databases for cellular activation airtime billing installation site location and a complete history of every Telguard s operating conditions These conditions include programming setup information cellular alarm transmission information supervisory trouble information status on demand information and automatic self test information This information is made available to
48. he host C C or incoming telco line to the Telguard INCOMING TELCO Y RJ31X prs 7 MAKE SURE HOST C C IS PROGRAMMED AND WORKING THROUGH RJ31X BEFORE INSTALLING TELGUARD TELCO DIALER HOST C C 24 HOUR ZONE INPUT 24 HOUR ZONE COMMON e TG Step 1 VSD 56019801 Page 9 2000 Telular Corporation 5 2 STEP 2 PROGRAM TELGUARD AND CONFIRM COMMUNICATIONS INTEGRITY Confirm that Telguard s programming parameters are correctly entered into the unit cellular service is activated and Telguard has adequate cellular signal strength This is the most important step in the installation since the programming parameters contain all the necessary information for successful communications and good signal strength insures performance reliability INCOMING TELCO Y ANTENNA SEE APPENDICES A1 1 THROUGH A1 4 FOR PREMISE DETAILS JACK AND PIN ASSIGNMENTS PHONES TERMINAL STRIP JUMPER AND STATUS LEDS 5 STATUS LEDS See Appendix A1 3 AC POWER B SYSTEM TROUBLE STENGTE TELGUARD OPERATION MODE TO PROGRAM UNIT RADIO TX LEDS USE BUTTSET CONNECTED TO T ANDR TEST PINS OR USE TOUCHTONE TELEPHONE PLUGGED DIRECTLY INTO J2 LED MODE SELECT TRANSCEIVER OUT NORMAL IN RSSI J5 5 J7 1 e LOW AMP CHARGE 0 8Ah OR 1 2Ah 2 AMP CHARGE TELCO DIALER
49. host C C conditions N O 24 hour trip AC Power Fail ACFC AC failure detected at 102 VAC Low Missing Battery Condition LBC due to Low Battery detected at 11 6 VDC Line Fault Condition LFC due to Improper Telco voltage LFC 18 VDC No Service Condition NSC due to Received Signal Strength 114 dBm Radio Communications Failure RFC due to RFCI Failure to receive Link Request Ack after 3 attempts OR RFC2 Failure to receive Link Termination Ack after 2 attempts Loss of Telguard Dial Tone Voltage DTF due to Improper dial tone voltage lt 35 VDC Telguard Battery negative terminal Provides 24 to 72 hour battery stand by for Telguard depending on battery capacity provided Telguard Telguard Battery backup battery positive terminal 120 VAC 60Hz unswitched circuit AC power input 16 5 VAC 40 VA Provides primary operational power to Telguard and battery charging circuit Terminal Connects Status LED Strip Pin Definition To Function Reference When fault condition occurs AC Power LED OFF STC LED Flashes 1 time STC LED Flashes 2 times STC LED Flashes 3 times STC LED Flashes 4 times STC LED Flashes 5 times STC LED Flashes 6 times STC LED Flashes 2 times when battery is low or missing 5_ BLANK AC Power LED ON when AC is normal OR AC power LED OFF And STC LED Flashes 1 time when AC is low or missing
50. isabled 2 4 Attempts 1 2 Attempts 3 8 Attempts 62 CFC Between Events 1 1230 Seconds 2 60 Seconds 67 Standby Battery Size 4 0 No Battery Installed 3 4 Amp Hour standard lead acid battery 120 8 Amp Hour 4 7 Amp Hour 2 1 4 Amp Hour 5 21 Amp Hour 99 Factory Default Values 12345 Returns EEPROM to original factory settings 56019801 Page 12 2000 Telular Corporation 5 2 6 Setup amp Programming When the Telguard is received from the factory and is powered up for the first time it is immediately ready for activation after a 10 second delay provided the default settings are what you want The STC LED turns on steady and the STC relay is tripped If changes to the default values are required then the Telguard is re programmed with a plain old telephone set POTS connected to J2 where the C C is usually connected A standard lineman s buttset set to TALK and TONE modes can also be used when connected to the tip T and ring R test pins on the printed circuit board PCB adjacent to JI and J2 Put jumper J5 IN and power up the Telguard The Telguard Programming Data Sheet explains the programming options and memory locations NOTE The telephone line input to JI must be disconnected prior to programming and the antenna must be connected The Telguard will transmit the programming setup data to the communication center automatically when you activate the Telguard using the Telular IVR 5 2 6 1 Command Key Sequences F
51. its 3 Relocate the Telguard with respect to the radio television If necessary the installer should consult an experienced radio television technician for additional suggestions or send for the Interference Handbook prepared by the Federal Communications Commission This booklet is available from the U S Government Printing Office Washington D C 20402 stock number 004 000 00450 7 56019801 Page i 2000 Telular Corporation Part 68 This equipment complies with Part 68 of the FCC Rules Located behind the back up battery of the Telguard model TG 100 is label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment If requested this information must be provided to the Telephone Company The Telguard Cellular Alarm Transmission System is registered for connection to the public telephone network using an RJ38X or RJ31X jack The ringer equivalence number REN is used to determine the quantity of devices which may be connected to the telephone line Excessive REN s on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the REN s should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total number of REN s contact the telephone company to determine the maximum of REN for the calling area If the Telguard Cellular A
52. larm Transmission System caused harm to the telephone network the Telephone Company will notify you in advance that temporary discontinuance of the service may be required But if advance notice is not practical the Telephone Company will notify the customer as soon as possible Also you will be advised of your rights to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in it s facilities equipment operation or procedures that could affect the operation of the equipment If this happens the Telephone Company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with the Telguard Cellular Alarm Transmission System please contact Telular Technical Service in the U S A for repair and or warranty information Telular Security Products TECHNICAL SERVICES DEPARTMENT 420 Thornton Road Suite 109 Lithia Springs 30122 Phone 800 229 2326 If the trouble is causing harm to the telephone network the Telephone Company may request that you remove the equipment from the network until the problem is resolved The customer user should not attempt any repair to the Telguard Cellular Alarm Transmission System Repair of this equipment should be referred to only qualified technical personnel Note that this equipment cannot be used on the public coin service provided by the Telephone Compan
53. lied 16 5 VAC 40 VA UL plug in A4 3 RADIO The Standard radio module CMM8600 provides RF control channel data communication facilities for the Telguard It provides real time wireless access to the AMPS cellular network Number of Control Channels 42 Frequency range 824 030 848 980 MHz Tx 869 030 893 980 MHz Rx Channel Spacing 30 kHz RF Communications asynchronous full duplex Protocol Standard Communications Serial Control Protocol Data Rate 9600 baud Data bits parity stop bits 8 N 1 Antenna Port Mini UHF jack connector Data Port 14 pin header Receiver Sensitivity 114 dBm SCR 80 Transmit Power 3 0 W into 50 ohm load 25 0 C max allowable Standard Antenna TG 100 whip antenna unity gain Optional Antennas Magnetic mount 5 8 wave 825 896 MHz Gain 3 dB One section 14 1 2 tall mast with 12 feet of cable terminated with mini UHF plug connector Optional cable lengths of 35 ft or 50 ft are also available High Gain Directional Antenna Gain 9dB with 35 or 50 feet of cable Mini UHF plug to N type adapter is included 4 4 PHYSICAL Size TG 100 912 H x 412 W 134 Shipping weight TG 100 5 Ibs FCC Registration 204175 33648 Ringer equivalence 0 0B Operating Environment 10 0 C to 50 C 0 90 humidity non condensing A4 5 WARRANTY Telular will repair or replace our option inoperative units for up to two years from date of shipment Excludes dam
54. llular area code changes and PBX access numbers are not a problem for installers Fraud and cloning problems are eliminated since all transmissions occur over the cellular control channels in packet type data format and never over any voice channels In a typical alarm installation Telguard is installed in the same area as the host alarm system The incoming telco line is connected from the RJ31X to Telguard and then to the host control communicator s digital dialer in the normal fashion A programmable supervisory trip STC output is available for connection to the host control communicator s trip zone input terminals in order to provide Telguard trouble signal to the Additionally automatic self test and status on demand report signals are transmitted exclusively over the cellular network to the Communication Center All models are capable of transmitting an automatic self test signal to the central station on a daily weekly or monthly schedule Telguard has its own internal power supply battery charger All telco line and cellular monitoring switching and supervisory functions are built in no extra modules are required All Telguard models come with a special Microburst M compatible 3 watt cellular transceiver without handset antenna interface with integrated control and power module connecting cable and plug in transformer The installer to provide backup times that range from twenty four to seventy two hours must supply a rechar
55. mit restorals 2 3 1 1 PBX Installations PBX s and other proprietary phone systems sometimes operate at lower voltages than the standard telco line Telguard works equally well on PBX lines or telco lines Note PBX connections are not allowed in any UL Listed installations 2 3 2 Telco Communications Failure Condition CFC Telco communications failure condition CFC is declared when the C C fails to deliver the alarm message to the central station receiver after a selected number Off 1 9 of attempts over an operative telco line Immediately upon CFC Telguard switches to cellular mode and allows the C C to attempt five transmissions over the cellular network If the call is not acknowledged after the fifth attempt Telguard switches the C C back to telco and disarms the CFC detection The CFC detection is re armed when the C C has been on hook continuously for ten minutes 2 3 3 No Service Condition NSC Telguard declares a no service condition NSC when the measured receive cellular radio signal strength at the protected premises drops to 114 dBm or less NSC is programmable to trip the supervisory relay output STC after a 30 or 60 second delay When the STC trips the STC LED indicates 4 flashes at a time and the C C zone trip message is transmitted to the central station indicating system trouble Restoral of this condition occurs 56019801 Page 2 2000 Telular Corporation when a measurable signal strength great
56. mmunicate the Telguard System Trouble Condition to the central station Enter the Sum Total of STC events that you wish to report by adding the corresponding values Example 01 AC Failure 02 Low Battery 08 NSC 16 RFC 27 A failure of any individual or combination of these five programmable supervised conditions will cause the STC relay to trip Notice that since LFC is not selected a Telco line fault will not cause the STC relay to trip and therefore no STC trouble report will be sent to the central station by the C C 00 STC Relay Trip Not Used 01 AC Failure 02 Low Battery 04 LFC 08 NSC 16 RFC The amount of time 30 or 60 seconds after a LFC or NSC fault condition occurs that the STC relay will trip This trip delay also applies to a LFC or NSC restoral The number of attempts that the C C will try to communicate with the central station over a good Telco line before Telguard switches the C C to the cellular path 0 Disabled 1 2 Attempts 2 4 Attempts 3 8 Attempts The amount of time that the C C is allowed to go off hook on hook then off hook again to qualify as a communications failure over Telco 1 30 Seconds 2 60 Seconds This information is provided as historical data for the Telguard database 0 N0 Battery Installed 3 4 Amp Hour 120 8 Amp Hour 4 7 Amp Hour 2 1 4 Amp Hour 5 21 Amp Hour 56019801 Page 29 2000 Telular Corporation 2 2 TELGUARD COMMUNICATION FORMATS T
57. n and programming tasks related to various Control Communicator panels The material and instructions covered in this manual have been carefully checked for accuracy and are presumed to be reliable However Telular assumes no responsibility for inaccuracies and reserves the right to modify and revise this manual without notice It is our goal at Telular to always supply accurate and reliable documentation If a discrepancy is found in this documentation please mail or fax a photocopy of the corrected material to Telular Security Products Technical Services Department 420 Thornton Road Suite 109 Lithia Springs GA 30122 Fax 678 945 1651 2000 Telular Corporation Lithia Springs GA U S A All rights reserved FCC NoricES Part 15 This equipment generates and uses radio frequency energy If not installed and used in accordance with the manufacturer s instructions it may cause interference to radio and television reception It has been tested and found to comply with the specifications in Part 15 of FCC rules for Class computing devices If this equipment causes interference to radio or television reception which can be determined by turning the equipment on and off the installer is encouraged to correct the interference by one or more of the following measures 1 Reorient the antenna of the radio television 2 Connect the AC transformer to a different outlet so the Telguard and radio television are on different branch circu
58. nal Action Typical C C Alarm Cycle over Telco None None None Monitors Telco line voltage and C C attempts ACFC AC Fail Yes If Selected None Switch to standby battery if present Condition AC Power off monitor battery monitor AC for and restoral STC flashes 1 time LBC Low Battery Yes If Selected None Wait for LBC restoral charge battery STC Condition STC flashes 2 times Telguard LFC Telco Line Fault Yes If Selected None Switch to Radio wait for C C to go off System Condition STC flashes 3 hook transmit alarm via radio if Trouble times necessary switch back to Telco when Conditions restored remove LFC condition NSC No Service Yes If Selected None Continue to validate signal strength Condition Low Signal STC flashes 4 remove NSC when signal returns Strength times RFC Radio Failure to Yes If Selected None Switch back to Telco so that C C can Communicate due to STC flashes 5 communicate directly with Central RFCI No Link Request times Station ACK OR RFC2 No Link Termination ACK DTF Dial Tone Failure Yes Yes Yes Internal 50V supply circuit failure STC flashes 6 Return unit for repair on RMA times MP Missing Yes Yes None Telguard will not function until Programming STC on operating parameters are programmed parameters steady and unit receives activation ping from Communication Center Telguard remains in Telco only mode CF Catastrophic None Yes None Telguard not working Remains in Failure Telco only
59. nd disables only the Telguard transmitter and would be used for example to shut down the Telguard due to a runaway dialer The Telguard receiver function stays active so that a transmit enable command can be received by radio to put the Telguard back into normal service 2 7 DIAGNOSTIC AND STATUS LEDS Four LEDs are provided as a useful aid during installation and give installers an immediate visual indication of system status These LEDs include an AC Power LED indicator that is green when AC power is normal and off when AC power is low or missing The red STC LED provides system trouble information for low missing AC power ACFC 1 flash low missing battery LBC 2 flashes telco line fault LFC 3 flashes no cellular service NSC 4 flashes radio communication failure RFC 5 flashes and loss of dial tone voltage DTF 6 flashes An Operating Mode LED indicates solid yellow for normal operating mode or slow flash for C C off hook when communicating over cellular A short 1 second solid green Radio TX LED indicates it is in a Microburst communication cycle Separately these LED s can be converted into a bar graph during installation to indicate radio signal strength by using a single jumper J5 to select normal LED mode off or signal strength mode on 2 7 1 LED Signal Strength Indication The Telguard provides the installer with an easy to use LED radio signal strength indicator RSSI for positioning the unit or remote antenna to obtain th
60. nt the Telguard chassis 56019801 Page 22 2000 Telular Corporation A1 0 Wiring Diagram WARNING HIGH VOLTAGE PRESENT ON PHONE LINES DISCONNECT PRIOR TO SERVICING INCOMING TELCO RJ31X 38 PREMISE 06 T TELGUARD the following U S patents 2000 Telular Corporation TELGUARD LED MODE SELECT OUT NORMAL IN RSSI ANTENNA STATUS LEDS See Appendix A1 3 AC POWER E SYSTEM TROUBLE SENSU OPERATION MODE RADIO TX E LEDS TRANSCEIVER TELCO DIALER BATTERY 12V er STC N O AC 16 5V 40VA STC COM A 16 5V 40VA HOST C C 314 56 7 THIS DEVICE COMPLIES WITH FCC RULES PART J6 E O L RESISTOR 68 AND 15 CONNECT TO A FCC REGISTRATION NO 204USA 33648 MO N EARTH GROUND SWITCHED AC RINGER EQUIVALENCE 0 08 RECEP TAGLE 24 HOUR ZONE INPUT is a registered trademark of Telular o 24 HOUR ZONE COMMON Corporation Products are protected under one or more of 4 658 096 4 737 975 CAUTION INCORRECT CONNECTIONS MAY 4 775 997 4 868 519 4 922 517 RESULT IN DAMAGE TO UNIT INDICATES SUPERVISED CIRCUIT TG200 WIRING VSD 56019801 Page 23 2000 Telular Corporation A1 1 JACK AND PIN ASSIGNMENTS Jack Status LED Designation Connects To Pin Assignment Function Reference STC L
61. o the C C zone input INCOMING TELCO Y ANTENNA RJ31X SEE APPENDICES A1 1 THROUGH A1 4 FOR DETAILS ON JACK AND PIN ASSIGNMENTS TERMINAL STRIP JUMPER AND STATUS LEDS PREMISE SE PHONES See Appendix A1 3 AC POWER B SIGNAL SYSTEM TROUBLE STRENGTH LEDS TELGUARD OPERATION MODE RADIO TX LED MODE SELECT TRANSCEIVER e oUT NORMAL IN RSSI TELCO DIALER BLANK PIN AC 16 5V 40VA 16 5V 40 STC N O STC COM BATTERY 12V wor HOST C C FUSE 3A 3AG EARTH GROUND 1 24 HOUR ZONE INPUT 24 HOUR ZONE COMMON TG2 Step 3 VSD 5 3 1 Connect C C to Telguard Jack 2 Unplug the modular jack of the C C to RJ31X cable not supplied from the RJ31X and plug it into J2 on the Telguard NOTE Since no RJ31X telco cable is connected to J1 at this point in the installation the Telguard is detecting a telco line fault condition LFC The Telguard is forced to switch transmission paths from telco to cellular causing all C C alarm signals to be transmitted over the cellular radio network during testing in this step 56019801 Page 17 2000 Telular Corporation 5 3 2 Verify Alarm Signal Transmissions over Cellular Trip several alarms on the C C and verify that the central station received them by calling the central station o
62. or POTS Re Programming memorylocation value Selects memory location and stores data The syntax for programming a specific memory location is as follows Memorylocation 2 digits value For example to re program the Telguard to transmit over the A carrier the installer would power down the Telguard put jumper J5 IN connect the buttset to T and R test pins and then power up the unit After approximately 10 seconds four tones will be sounded on the buttset indicating entry into programming mode After entering 32 two tones will be sounded on the buttset indicating entry into a valid memory location in this case location 32 After the digit 1 is entered four tones will be sounded on the buttset indicating a valid entry has been selected If an invalid memory location or data value is entered a long low tone will be sounded before the normal tones To re enter a correct value the memory location must be entered again and then a correct value for that memory location NOTE To reset Telguard programming to factory default values program memory location 99 with 12345 and the Telguard will reload factory default data to the EEPROM This takes about 10 seconds The Telguard will now be ready to activate with factory default values or to re program again just as it was received from the factory To exit programming mode press Two tones will be sounded on the buttset Remove jumper J5 and disconnect the buttset The
63. p or upside down Do not mount the antenna horizontally 5 2 8 Measure Received Signal Strength RSSI for Best Antenna Placement Measure the received signal strength by putting jumper J5 IN This switches the LEDs to signal strength mode Now slowly move the unit or remote antenna to achieve maximum signal strength Pick the place where the most LEDs up to four are lighted The LEDs are located on the top right side of the PCB and are read from bottom to top with the Radio TX LED I and the AC Power LED 4 At least two lighted LEDs with the third LED flashing are necessary to assure continuous trouble free operation Move antenna slowly and check often Only a few inches can make a great difference in signal strength LED Function Table View RSSI Mode RSSI Value LED s Lighted RF dBm NO SVC LED 1 on 2 4 off 116 dBm 0 LED 1 on 2 4 off 111 dBm 1 LED 1 on 2 slow flash gt 110 dBm LED 3 4 off 2 LED 1 2 on LED 3 4 off gt 100 dBm 3 LED 1 2 ON 3 SLOW FLASH 2 90 dBm Minimum signal LED 4 off strength required 4 LED 1 3 on LED 4 off gt 80 dBm 5 LED 1 3 on 4 slow flash gt 70 dBm 6 LED 1 4 on gt 60 dBm Note LED 1 Radio TX LED 2 Mode LED 3 STC LED 4 AC Power 56019801 Page 14 2000 Telular Corporation NOTE If you can not obtain a signal strength reading of TWO LEDS ON SOLID AND THE THIRD LED ON SLOW FLASH you will
64. perator Use a lineman s buttset in MONITOR MODE and connected to Telguard s T and R test pins to listen to communications between the C C and Telguard The Radio TX LED flashes quickly when the Telguard microprocessor is communicating with the radio and provides a long flash approximately 1 second when the radio is in communication with the cellular network If you are having problems getting reliable alarm signal transmissions additional adjustments may be necessary Recheck signal strength You need TWO LEDS ON SOLID AND THE THIRD LED FLASHING for adequate signal strength Also check antenna connector and make sure it is seated correctly Try resetting the Telguard by powering the unit down then back up again Call Telular Technical Service 800 229 2326 and request the Communication Center operator to check the Telguard programming configuration for proper operation on A carrier or B carrier and proper communications format The Telguard MUST be programmed to use the SAME FORMAT that the C C is using e g 3 1 4 2 etc to report alarm signals MOVE ON Once you have determined that the C C can reliably transmit alarm signals over the cellular network proceed to Step 4 56019801 Page 18 2000 Telular Corporation 5 4 STEP 4 CONNECT TELCO LINE AND SUPERVISORY TRIP OUTPUT Now you are ready to connect and test the incoming telco line and the supervisory trip output to the Also you must check to be
65. probably need to move the unit and or remote antenna higher or switch to a special antenna as described below 5 2 8 1 Antenna Options Antenna problems are unlikely unless the premises are located in a fringe network coverage area in a building below ground level or in a metal structure However here are your options Antenna connector adapter SMA male to mini UHF female P N UHFA is required for TG 100 Magnetic Mount 3 dB gain Antenna with 12ft Cable The magnetic mount antenna comes with 12 feet of cable Telular P N MMA 1 Magnetic Mount Antenna with Longer Cable If the MMA 1 does not have enough cable to allow for optimal antenna location longer cables can be special ordered from Telular These come in 35 foot Telular P N MMA 35M and 50 foot lengths Telular P N MMA 50M and include another antenna with the necessary connectors It is not possible to splice cable to the existing antenna in the field The extension cable is a special low loss type High Gain Antennas Directional High Gain Antennas HGA s are also available from Telular These boost signal strength 9 dB gain by concentrating power in a single direction toward the nearest cellular tower HGA s come with 35 feet Telular P N HGA 35M or 50 feet Telular P N HGA 50M of cable NOTE After determining the best signal strength location for the antenna set the RSSI jumper J5 to return to normal operating mode If the RSSI jumper is inadv
66. ps Double Round 1400Hz ack 4 2 pulse 20pps Double Round 2300Hz ack 442 pulse 40pps Double Round 2300Hz ack e Ademco Contact ID Hexadecimal account numbers 001 FFF or 0001 FFFF can be used with 3 1 or 4 2 formats but Contact ID requires a four digit account number using digits 0 9 0001 9999 2 3 COMPLETE SUPERVISION OF COMMUNICATION PATHS The Telguard continuously supervises both the primary telco and the secondary cellular communication paths If either path becomes inoperative the Telguard generates a relay trip output that can be connected to a zone input of the host control communicator and or used to activate remote sounding devices 2 3 1 Line Fault Condition LFC The Telguard monitors voltage on the incoming telco line If an inoperative telco line is identified a telco line fault condition LFC is declared and Telguard switches to the cellular path Once the telco line restores to normal Telguard checks the radio link and switches back to the telco path after any communications on the radio link are completed LFC is programmable to trip the supervisory relay output STC after a 30 or 60 second delay When the STC trips the STC LED indicates 3 flashes at a time and the C C zone trip message is transmitted to the alarm company central station indicating system trouble Upon telco restoral the STC relay and LFC LED are returned to normal and a STC restoral message is transmitted if the C C is programmed to trans
67. rameters may need to be changed from the factory default programming by the installer during installation in order to have the Communication Center process alarm signals to the central station These are setup parameters and are used to tell the Communication Center how to encode alarm messages to the appropriate alarm monitoring station Included in the setup parameters are the C C reporting format and cellular operating system A or B Also included are the STC supervisory trip input settings CFC settings NFC LFC trip delay time and standby battery size If operating parameters are not uploaded to the Communication Center a missing parameters MP condition exists and the Telguard will not operate When an MP condition exists the Telguard causes the STC LED to light and the STC System Trouble trip output to occur If default programming is correct or operating parameters are re programmed into the Telguard the installer calls the Telular IVR and follows the activation procedure to request an activation ping The Communication Center responds with a radio acknowledgement to the Telguard clearing the STC condition and allowing the Telguard to operate over the cellular radio network The programmed parameters are transmitted automatically to the TCC when the Telguard is activated The installer must perform any changes to the Telguard programming data since the Communication Center cannot download data to the unit 2 9 UL LISTINGS BY MODEL Ther
68. rm signals are processed The central station receives the automatic self test report in the same format that the C C normally uses for communication over the telco line The central station provides the Telguard self test code along with the time and frequency of transmission when the Telguard is initially activated However an automatic self test report can be initiated later after the Telguard is installed as well as modifying the time or frequency of reporting The Communication Center captures all current and historical data pertaining to the operation of the Telguard when it processes the automatic self test signal on to the central station This data contains current operational status C O S of the Telguard such as All OK AC fail condition low missing battery condition line fault condition or any combination of these as well as the current signal strength and mode of operation In addition the data also contains historical data for supervisory events that occurred since the last self test signal was transmitted This data includes the number of occurrences of AC fail conditions low battery conditions line fault conditions communications failure conditions and no cellular service conditions This self test data is available for review at any time by authorized personnel such as installers dealers central station operators or technical service personnel Methods used to review this data include Telular s Interactive Voice Respons
69. te installations C1 UL Household Burglary C UL Household Fire UL Household Burg Fire Combination UL Central Station Burglary C Grade C Grade B C UL Police Connect Burglary Grade UL Commercial Fire C UL Commercial Fire and Central Station Burglary Grade A UL Bank Safe and Vault Grade 56019801 Page 34 2000 Telular Corporation General Accessories BMR 1250 Battery 12V 7 0 AH TMR 1250 Transformer 16 5V 40VA Revere RT 1640 or RT1640SL Supplied with all models UHFA SMA to mini UHF coax adapter for using remote antenna on TG 100 MMA 1 Standard magnetic mount antenna MMA 35M Magnetic mount antenna with 35 feet of low loss cable MMA 50M Magnetic mount antenna with 50 feet of low loss cable HGA 35M High Gain Directional Antenna Kit with 35 feet of low loss cable HGA 50M High Gain Directional Antenna Kit with 50 feet of low loss cable 56019801 Page 35 2000 Telular Corporation Index AC Failure Condition 3 message 1 LOB r ri 1 Microburst M eerie dett 1 AMPS ieee feeder eterne eet dp 1 Model TG 100 esee 6 Antenna 14 Model TG 200 esses 6 automatic 1 Model TG 300 sss 6 Automatic Self test 4 N
70. tions Also you will confirm that Telguard has adequate cellular signal strength 4 3 TRANSMIT C C ALARMS OVER THE CELLULAR RADIO NETWORK Next you will be connecting the C C s digital dialer output to Telguard and verifying that alarm signals can be reliably sent through Telguard over cellular to the central station digital receiver The incoming Telco line is not connected to Telguard during this step 4 4 CONNECT TELCO LINE AND SUPERVISORY TRIP OUTPUT Once alarms are being successfully transmitted over cellular by the C C you will be ready to connect Telguard to the incoming phone line at the RJ31X and check that it properly switches to and from cellular upon telco restoral and telco line fault Telguard s supervisory trip output normally open is connected to a 24 hour zone of the C C and then tested When backing up the host C C s phone line Telguard must be the first device on the incoming phone line in order to prevent Telguard from going into Telco Line Fault Condition when a phone device in front of it goes off hook This is the step where this is checked 4 5 COMPLETE THE INSTALLATION Your last step will be to check the jumper setting of Js LED mode out normal J7 battery capacity selection Jumper across pins 2 and 3 for 7Ah or 21 Ah batteries attach earth ground and permanently mount the unit With this overview of the installation in mind you should now proceed with the actual installation following the st
71. y Connection to Party Line Service is subject to state tariffs Contact the state public utility commission or corporation commission for information FUTURE TESTING AND LIMITATIONS ON USE Telguard is part of an advanced design alarm communication system It does not offer guaranteed protection against burglary and fire Any alarm communication system is subject to compromise or failure 56019801 Page ii 2000 Telular Corporation The Telguard will not work without power Devices powered by AC will not work if the AC power supply is off for any reason however briefly and at the same time the backup battery is missing dead or not properly installed The cellular radio network needed to transmit alarm signals from a protected premises to a central monitoring station may be inoperable or temporarily out of service Cellular radio networks are also subject to compromise by sophisticated methods of attack This equipment like any other electrical device is subject to component failure Although this equipment is designed to be long lasting the electrical components could fail at any time Due to these limitations we recommend that if the automatic self test feature is not enabled other arrangements be made with the user to test the system at least once every three months Moreover arrangements should also be made for on site inspection test by a licensed alarm installer at least once each year 56019801 Page iii 20

TG-100 Installation Manual April 06 2000

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