user manual - AO Smith India
Contents
1. Service and Maintenance Ee Ee ee Ee EE a ea ee ee ee re ee eh ee ee dE a For Service needs Please contact our A O Smith Toll Free Number 1800 103 2468 SMS us 91 99410 32468 E mail us aosmithcs aosmithindia com Registered Office A O Smith India Water Products Private Limited formerly known as A O Smith India Water Heating Private Limited Plot No 300 Phase 2 KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District 562 112 Karnataka India CIN U31909KA2006PTC040282 2 Toll Free No 1800 103 2468 Website www aosmithindia com EE a ee ee ee eee ee ees eee eee eee ee I OR E a IE T Product Health Check Visit p L _ Date of Purchase eiecit mss Purchaser Name x oom coectetuer eee tre dee efi aee det ege dup dte idnue ded Addres Ee eege E ND Telephone mujer Installation Request NUMBERS enden eet SE roro terere ien ET erit Eger EE weer ege Dealer Name 22 nta mn e E a tes dee p RHEIN INI NEAN gl Elte e Invoice Number DEI P Dealer s Stamp amp Signature Some of Our Products f Smith Product colour and image may vary from the actual product Product Health Check Visit Coupons Product Health Check Visit 1 Date 20 SI No if replaced CHECK all electrical functional parts CHECK Pre filter by back flush2. Pre instruction Literature On Receipt It is our policy to promote safe delivery of all orders This product shipment has been thoroughly checked packed and quality certified before leaving our plant Visible Loss or Damage If any of the goods called for on the bill of lading or express receipt are damaged or the quantity is short do not accept them until the freight or express delivery agent makes an appropriate notation on your freight bill or receipt Concealed Loss or Damage When a shipment has been delivered to you in apparent good condition but upon opening the crate or container loss or damage has taken place while in transit inform the carrier s agent A O Smith representative immediately About this Manual This manual is a guide to good practice for operating and periodic maintenance of the A O Smith Puritee Hot water purifier This does not contain the full servicing procedures necessary for continued successful operation of this equipment The services of a qualified A O Smith service personnel must be employed periodically on the same Do not operate before reading manual supplied with this product Please follow instructions in this manual to ensure personal safety and proper operation of this product A O Smith assumes no liability for installation or servicing performed by any unauthorised personnel Always install operate inspect and maintain this product in accordance with all applicabl
3. Smith P rnteet Product Design REGD 250020 E E HOUR RESPONSE DAY RESOLUTION TIME FIX EXPERT COMPANY SERVICE Toll Free No 1800 103 2468 or SMS us 91 99410 32468 or Email us aosmithcs aosmithindia com Monday to Friday 9 am to 8 pm Saturday amp Sunday 9 am to 6 pm For calls registered at A O Smith call centre before 4 pm only For more details please call our Toll Free No 1800 103 2468 or log on to www aosmithindia com www aosmithindia com USER GUIDE Size A5 148 5 mm W x 210 mm H Part No 329844 000 RO Date 13 08 2014 pSritee WATER PURIFIERS PURE SURE SUPERIOR TECHNOLOGY FOR ADVANCED PROTECTION f Smith Innovation has a name Dear Customer Congratulations and welcome to A O Smith family We thank you for the trust you have shown in choosing the A O Smith water purifier Puritee Hot is one of the most advanced RO water purifier available in the market today It is specially designed keeping in mind today s water quality and your needs Millions of customers all over the world trust A O Smith Products for their quality and workmanship Our customer centric approach manifests itself in many other ways too If you need any information or assistance with your water purifier just call us from any phone anywhere in the country to our Toll Free Customer Care No 1800 103 2468 Please go through this sim
4. Discard the first cycle of pure water before you start using the water for consumption from purifier To dispense hot water This purifier is capable of dispensing warm water 45 C and hot water 80 C at two temperature choices Dispensing water at 45 C 1 Press the water heating button alin once This will set temperature to 45 C which will be displayed on LED 2 Water heating button glows indicates heating has started and the LED display shows the current water temperature 3 Once the temperature reaches 45 C the heating stops Figure 31 fS Smith p nteet ver Dispensing water at 80 C 1 Press and hold the water heating button ln for 3 seconds This will set temperature to 80 C which will be displayed on LED 2 Water heating button glows indicates heating has started and the LED display shows the current water temperature 3 Once the temperature reaches 80 C the heating stops Figure 32 smith p nreez s 1 To dispense hot water press the child 2 To dispense hot water continuously lock button once This unlocks the lift up the faucet lever first then press faucet lever the child lock button to dispense While pressing the child lock button water Figure 34 push and hold the faucet lever to dispense hot water Figure 33 Figure 33 Figure
5. 34 Hot water is dangerous especially for childern aged or the disabled The water purifier allows you to control the temperature of your hot water Water temperature 52 C or more can cause severe burns due to scalding Scalding Note Make sure to discard the water from the storage tank if you have not used the purifier for more than 2 days How to drain water from storage tank To drain water completely from the purifier use only the hot water faucet Drain till you have drained two tank full of water Draining Drip Tray We have provided removable Drip Tray with the product In case there is slippage of water it gets collected in Drip Tray 1 Remove the Drip Tray assembly by 2 Remove Drip Tray cover by pulling pulling forward Figure 35 upward and then drain completely Figure 36 Figure 35 Figure 36 3 Clean the surface of water tray with a 4 Re attach the Drip Tray assembly into soft cloth Figure 37 the purifier Figure 38 Figure 37 Figure 38 NS gt How to maintain your Puritee Hot Do not splash water directly or clean with benzene pesticides thinner alcohol etc but use a soft dry cloth to clean the purifier Figure 39 Figure 39 Do not splash water or any chemicals to the filtratio
6. TDS Input Water TDS Filtered Water pH Hardness Customer Sign LI CI EI EJ CI EJ CJ CT CTI UU 8 Disclaimer Power of 1 is limited to 1 2 Calls requested with A O Smith Customer care centre on working days before 4 pm Within city municipal limits only Restricted to service requests only Available only in following cities Ahmedabad Bangalore Chandigarh Chennai Cochin Delhi and NCR Goa Hyderabad Kolkata Pune Service may differ in case of sunday public holidays natural calamities and under unavoidable conditions due to political and regional regulations 5 HOUR RESPONSE POWER DAY RESOLUTION OF TIME FIX Xe Smith Innovation has a name Manufactured by A O Smith India Water Products Private Limited formerly known as A O Smith India Water Heating Private Limited Plot No 300 Phase 2 KIADB Industrial Area Harohalli Kanakapura Taluk Ramanagara District 562 112 Karnataka India Toll Free 1800 103 2468 E Website www aosmithindia com CIN U31909KA2006PTC040282
7. serviced on actual basis i e by paying the Labour Cost and Spares needed to attend to that Service or Service Call at the prevailing Company rates Such service will be rendered by the Company in towns or places where the Company has its Authorised service providers 3 In case of product repair after warranty by Authorised service provider all expenses of transporting the goods to and from the Authorised service provider shall be borne by the customer directly 4 f during such service it is necessary for the Company or Authorised service provider to replace or repair defective components or parts the customer shall be required to pay for the same as per the Company s prevailing price list Visit www aosmithindia com for more details on PHCP Product Health Care Plan Jurisdiction The courts of competent jurisdiction at Bangalore Karnataka shall have exclusive jurisdiction over all matters arising out of any disputes in relation to the product 9 Warranty Card Customer Copy to be retained by the Customer Invoice Number Dated Unit Serial Number Model Capacity Customer s Name Address Phone Dealer s Stamp and Signature Mobile E mail F 4 H Company Copy to be sent back to the Company Invoice Number Dated Unit Serial Number Model Capacity Customer s Name Address Phone Dealer s Stamp and Signature Mobile E mail
8. H ow Tap Ball Pump Re Restrictor water Valve a x Inlet water pa Pre filter Sediment Pre Carbon l 3 way joint filter Pure Waste a water Flush water Overflow Storage Solenoid water Level1 5 Go valve Sensor l Level 2 Sensor Check ns Valve p heck SCMT Silver MIN TECH Ched Activate valve Post Carbon Faucet Tank Faucet Electrical diagram Figure 5 Hot Water Tank Temperature A Sensor r EGO Lower Upper 5 Level Level Sensor Sensor o P Haal 150V 300V SMPS Main Control Board 50 Hz o No 1 6 cd AHN AC supply Terminal GND 24V Block DC l oe Hb Mom demus LED GE Lower Flush Reset LED2 si SV PCB Night Switch Assist Inlet SV LED Pump Water Leakage PCB Safety Precautions Electrical safety Even though the product is designed keeping highest safety standards in mind there are certain Do s and Dont s which needs to be followed while using this product Power plug must be used with a Do not move the product when product is grounded 230V outlet Figure 6 running Figure 7 Figure 6 Figure 7 A HIE CAUTION lo 9 gt Ven Cf Do not pull out or touch power plug with Figure 8 wet hands to avoid electrical shock Figure 8 A A DANGER Installation Do not place heating equipment electric Do not install the product on an unstable heater etc near the product Fi
9. PURITY THROUGH 7 STAGE PURIFICATION 7S TECHNOLOGY Pre filter Sediment filter Pre Carbon filter RO Membrane MIN TECH Mineraliser Technology Silver Activated Post Carbon SCMT Silver Charged Membrane Technology In A O Smith Puritee Hot 100 of the water passes through the RO membrane and Double Purified by SCMT ADVANCE UNIQUE PATENTED SSM TECHNOLOGY SIDE STREAM RO MEMBRANE Suitable for water with low and high upto 2000 ppm TDS Wastes less water and E improves pure water recovery RO SCMT SILVER CHARGED MEMBRANE TECHNOLOGY Double purification system which ensures absolute purity of water MIN TECH MINERALISER TECHNOLOGY Balances the pH of the water amp adds essential minerals back to pure water WA HOT WATER AT A PRESS OF BUTTON Only RO in India that gives you purified hot water with added minerals at two temperature choices INDIA S FIRST RO WITH NIGHT ASSIST Glow effect guides you to your water purifier at night and makes your kitchen look good TWIN ADVANCE ALERT TECHNOLOGY For Sediment Pre Carbon and RO membrane other filters change ADVANCED PRE FILTER amp SEDIMENT FILTER For effective removal of suspended solids and sediment from water and to ensure better life of RO membrane CONVENIENCE Pure water storage capacity of 10 litres Provision for both wall mounting amp table top DIGITAL Digital display for simple and intelligent display of information cK C
10. While A O Smith will make reasonable efforts to carry out repairs replacement of parts under warranty within reasonable time it is expressly made clear that A O Smith shall not be responsible to complete the said services within any specified period of time In the event of any unforeseen circumstances and spares are not being available the A O Smith s prevailing depreciation rules will be binding on customer to accept as commercial solution in lieu of repairs If an identical model is no longer available due to a change in law regulation or standard A O Smith will replace the product with one having a similar capacity and input In these instances the customer will have the option of paying the difference between what was paid for the original model and the new model with the additional features or receiving a refund of the portion of the purchase price on a pro rata basis allocable to the unexpired portion of the warranty Company s decision will be final on repair replacement or refund as aforesaid and Clause 11 and binding on the customer Warranty is valid within Company Service Network coverage only In case the customer moves to a non coverage area customer needs to bring the product to nearby services network location Company shall not be responsible for providing services to non service network area Notwithstanding anything contained in this warranty terms the Company shall not be liable in case of fai
11. are centre RO change LED glows Ge Smith p nteet RO change indicator glows when 10 life is remaining indicating that it is time to replace filters Call Customer care centre for filters replacement Buzzer beeps for 10 times RO change LED blinks continuously Smith S RO change alarm is triggered indicating that the filters needs to be replaced and the water supply had been stopped Switch OFF the water purifier and call Customer care centre for filters replacement SCPA change LED glows ACIES LUE X M SCPA change indicator glows when 10 life is remaining indicating that it is time to replace filters Call Customer care centre for filters replacement Buzzer beeps for 10 times SCPA change LED blinks continuously smith S SCPA change alarm is triggered indicating that the filters needs to be replaced and the water supply had been stopped Switch OFF the water purifier and call Customer care centre for filters replacement Error Messages and Actions Error Code Error Description E1 Element connection fault E2 High Temperature Alarm Unit Response Buzzer beeps for 10 seconds and hot water supply has been stopped Buzzer beeps for 10 seconds and hot water supply has been stopped Solution Call Customer care centre Call Customer care centre E3 NTC Sensor Alarm Buzzer beeps for 10
12. ble purity and added minerals It also has advanced hot water dispensing at 2 temperature setting 11 12 13 14 15 16 17 18 19 20 21 What is SCMT Silver Charged Membrane Technology is double purification of water after the RO membrane to ensure absolute purity What is RO SCMT It is unique double purification process to ensure absolute purity of water Does it retain minerals Yes Puritee Hot has an additional mineral filter MIN TECH which adds essential minerals back to water What is MIN TECH MIN TECH is Mineraliser Technology to add essential minerals back to water What is the storage capacity of Puritee Hot It has total capacity of 10 litres 9 2 litres for ambient temperature water and 800 ml for hot water What is the purification flow rate of Puritee Hot Up to 15 litres per hour purification capacity also depends on water quality condition of filters and RO membrane Does it have Pre filter Is it free Yes Puritee Hot water purifier comes with a Pre filter which is part of the product What all alerts do Puritee Hot has Puritee Hot has alerts to change the SCPA Sediment and Pre Carbon and RO membrane Silver Activated Post Carbon along with SCMT Silver Charged Membrane Technology and MIN TECH Mineraliser When does the Puritee Hot water purifier indicate a filter change The first notification is indicated when the consumpti
13. e installed by a A O Smith Company Service technician only Before proceeding with the installation instructions Inspect the Puritee Hot water purifier and its component parts for possible damage DO NOT install or attempt to repair any damaged component parts If you detect any damage in your Puritee Hot water purifier please contact the company through Customer care centre details of which are mentioned in this manual and on the product eg Verify that the voltage being supplied corresponds to that which is mentioned in the Puriteet Hot water purifier manual Introduction Puritee Hot water purifier uses one of the latest technologies used in water purification process Puritee Hot water purifier works under the principle of RO Reverse Osmosis technology which is found to be one of the most effective process In this process water under pressure is passed through a semi permeable membrane Purified water is collected for drinking in a storage tank and impurities in the water are flushed to the drain Why water purification is important Water purification today is essential due to the presence of vivid and harmful contaminants present in the water supply Rapid urbanisation and speedy industrial growth have led to significant pollutants and contaminants being found in the water supply This is a list of some of the harmful contaminants found today in the water supply which if consumed in excess can b
14. e detrimental to human health e TDS Total Dissolved Solids e VOC Volatile Organic Compounds Heavy metals like Iron Mercury Arsenic Copper Lead etc Pesticides Imbalanced pH Microorganisms such as pathogenic bacteria virus protozoa and cysts Puriteet Hot water purifier removes excessive TDS Total Dissolved Solids like Calcium Magnesium Sodium Bicarbonates Chlorides and Sulphates in water by 90 This restores the natural taste of water Puritee Hot water purifier also reduces heavy metals like Arsenic Fluoride and Lead It balances the pH value and it also removes bacteria and viruses By this it ensures you safe and great tasting water How does Puritee Hot water purifier work Puritee Hot water purifier has 7 stages of purification system wherein the water is passed through the various stages and progressively filtered to get purified water which is stored in the inbuilt storage tank Stage 1 Pre filter The Pre filter is used to remove physical contaminants such as dirt dust soil particles turbidity present in the water This improves the life of the Sediment filter Stage 2 Sediment filter The Sediment filter is used to remove fine and coarse physical contaminants present in the water This improves life of the Pre Carbon filter and ensures efficient working of RO membrane Stage 3 Pre Carbon filter The Pre Carbon filter uses carbon block with high adsorbtion capac
15. e standards Please store this user manual carefully for any future reference General Instructions Safety Your safety and the safety of your loved ones is paramount There are several safety related messages in this manual which have been provided during various stages such as the installation operation and maintenance of your Puritee Hot water purifier These messages point out potential hazards and also educate on how to reduce any potential risks Please always read and follow all safety messages as provided in this manual This is the safety alert symbol This symbol alerts you to potential hazards that can hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING A Indicates an imminently hazardous situation which if not avoided will result in death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury or property damage IMPORTANT These instructions have been written as a guide for the proper installation and operation of your Puritee Hot water purifier A O Smith will not accept any liability where these instructions have not been followed However for your safety and to avoid damage caused by improper installation it is recommended that water purifier must b
16. ed Post Carbon and SCMT filters change MIN TECH Silver Activated Post Carbon and SCMT filters need to be replaced at 400 hrs or approximately 6 000 litres of purified water RO Membrane change As per the warranty the RO membrane needs to be replaced at 400 hrs approximately 6 000 litres purified water or 800 hrs approximately 12 000 litres purified water depending on the quality of the feed water Note Please go through detailed warranty terms and conditions mentioned on Page No 29 to 32 FAQs 10 What is Puritee Hot RO water purifier Puriteet Hot RO is advanced 7 stages RO from A O Smith It is 100 RO with no bypass of water for maximum purity It is double purified by SCMT Silver Charged Membrane Technology and required essential minerals are added back to water It has options to draw normal warm and hot water Does it have provision of hot water Yes you can take hot water from Puritee Hot RO water purifier What temperature for hot water It has 2 temperature choices With the first press the water will heat up to 45 C and upon pressing for 3 seconds the water will heat upto 80 C Is warm hot water readily available It is very convenient to get warm hot water from your Puritee Hot RO water purifier For warm water at 45 C press the temperature setting button once and within 2 minutes you will get warm water For hot water at 80 C press the temperature setting button fo
17. er Check if the reject water tube is bent Clear the bent in the reject water tube Check if the reject water tube is blocked Switch OFF the water purifier and call Customer care centre No pure water Check whether there is water supply in the tap If no take the help of a plumber to set it right Check whether tap ball valve is closed Open the tap ball valve Check if either RO change or SCPA change is RED Call Customer care centre for replacement of filters None of the above Call Customer care centre No hot water Check whether the storage tank is full Wait until the storage tank is full Fault in check valve Call Customer care centre Buzzer beeps and power LED blinks continuously Ge Smith p riteet Water leak alarm is triggered indicating that there is a leakage inside the purifier Switch OFF the water purifier and call Customer care centre Buzzer beeps and tank full LED blinks continuously smith p rnteet Overflow alarm is triggered indicating that the level sensor is not functioning Switch OFF the water purifier and call Customer care centre Buzzer beeps for 8 times and power LED blinks continuously Ge zm poriteet Low pressure alarm is triggered indicating that the system input water pressure is not in the required range Switch OFF the water purifier and call Customer c
18. er Figure 19B Figure 19A Figure 19B Note If the water purifier is wall mounted make sure that the water purifier is installed not more than 2 feet above the counter top Product should be installed by qualified A O Smith Company Service technician only Figure 20 Figure 20 PIN CAUTION Make sure that the water purifier is Do not connect hot water to the product installed close to inlet water connection Figure 22 not more than 1 meter and drain The overflow water tube should not be more than 1 5 meters Avoid sharp bend to the pipes Figure 21 Figure 21 Figure 22 E m Inlet water d A bi tube CAUTION EEN D ae Overflow water tube Note It is recommended not to switch off the water purifier and or turn off the water supply to the product when it is not been used for more than 24 hrs The purifier has an in built cleaning mechanism which cleans the RO membrane every 24 hrs by flushing it This protects the RO membrane and ensures longer life Check the pressure of the inlet water Connect the product to the power supply before installing the product Figure 23 only with the plug that is provided with the purifier Figure 24 Figure 23 Figure 24 Bsmin nud Note e Check system input pressure
19. gure 9 or moving place Figure 10 Figure 9 Figure 10 CAUTION es Do not install the product close to an Air Conditioner Figure 11 Figure 11 Install the product away from direct sunlight Figure 12 Figure 12 Do not install the product on any false wall Figure 13 Figure 13 Solid Concrete False Wall Wall Do not install the product above any electric socket Figure 14 Figure 14 e WARNING Do not try to open the product for cleaning the filters or for any part replacements This is done only by qualified A O Smith Company Service technician Figure 15 Wa CAUTION LN Jr ES GE Figure 15 When it is used Do not put heavy objects on the product Figure 16 Figure 16 Do not put foreign objects or hand inside the purifier Caution is needed especially for children Figure 17 Figure 17 Do not drink the water from the reject water tube Reject water should not be consumed in any form Figure 18 Figure 18 smith phere Reject water Installation instructions Puritee Hot water purifier can either be wall mounted Figure 19A or can be used as table top purifi
20. he product if necessary with the Company office authorised service provider along with invoice in the city where it was purchased 6 The Company or its representative will be entitled to retain any defective parts replaced under warranty on free of charge basis 7 The Company s liability under the warranty will be limited only to the product and its defects which occur under conditions of normal operations under proper usage and maintenance It excludes defects occurring due to abuse faulty care maintenance repair or alteration to the product or to its parts by unauthorised personnel 8 The Company s liability under this warranty shall be limited to the first purchaser end user and will not apply to subsequent sale by original purchaser end user However repaired part s will be warranted for the remaining period of original warranty term 9 It is mandatory to provide the original bill invoice copy along with duly stamped warranty card at the time of any repair work being done by authorised representative Date of original purchase is determined by the date of the original bill invoice copy However if invoice bill is not found with customer customer data with the Company records will be used to determine the date of original purchase and will be treated as final If details are not found from the Company records manufacturing warranty as per the product serial number will be used as date of original purchase 10
21. ing and later flushing L CHECK Sediment filter by back flushing and later flushing CHECK Water storage tank and clean with disinfectant L L L CHECK amp CLEAN Internal and External parts of the unit Service Technician Sign CHECK amp CLEAN the connecting pipes and tubes CHECK INPUT amp OUTPUT TDS TDS Input Water TDS Filtered Water pH Hardness Customer Sign 2 Product Health Check Visit 2 Dat 20 SI No if replaced CHECK all electrical functional parts CHECK Pre filter by back flushing and later flushing CHECK Sediment filter by back flushing and later flushing CHECK RO Membrane CHECK Water storage tank and clean with disinfectant CHECK amp CLEAN Internal and External parts of the unit CHECK amp CLEAN the connecting pipes and tubes CHECK INPUT amp OUTPUT TDS TDS Input Water TDS Filtered Water pH Hardness Service Technician Sign Customer Sign Product Health Check Visit 3 Date 20 SI No if replaced CHECK all electrical functional parts CHECK Pre filter by back flushing and later flushing CHECK Sediment filter by back flushing and later flushing CHECK RO Membrane CHECK Other filter performance and replace if necessary Service Technician Sign CHECK Water storage tank and clean with disinfectant CHECK amp CLEAN Internal and External parts of the unit CHECK amp CLEAN the connecting pipes and tubes CHECK INPUT amp OUTPUT TDS
22. ity which reduces harmful chemicals including pesticides volatile organic compounds residual chlorine etc from water It also adsorbs bad taste and odour causing organic compounds from water Stage 4 RO Reverse Osmosis membrane RO membrane contains semi permeable membrane wherein the water is passed through the semi permeable membrane to remove TDS Total Dissolved Solids and heavy metals like Mercury Arsenic Copper Lead etc It also removes microorganisms like bacteria virus protozoa and cysts Stage 5 MIN TECH Mineraliser Technology The MIN TECH contains Calcium and Magnesium minerals which helps to improve the taste and quality of water It adds the required essential minerals back to water and balances the pH of water Stage 6 Silver Activated Post Carbon Water is passed through Silver Activated Post Carbon which acts as polisher and enhances the taste of water Stage 7 SCMT filter Silver Charged Membrane Technology In the final stage water is passed through SCMT filter which ensures double purification of water making it Pure amp Sure for drinking Figure 1 fs Smith p nteet 7 _ S t Ball valve IN Pre filter Note The Pre filter and the Ball Valve comes along with the product as standard accessories Product Overview Figure 2 To
23. lity is as per the recommendations Refer point 19 20 The Company shall not be responsible to replace RO membrane at any point of time if output water is satisfactory for drinkable water conditions and RO membrane is performing as per its expected performance of salt rejection 21 All implied warranties and conditions under law trade custom or otherwise are excluded and the warranty and remedies as provided hereinabove are in lieu of all other warranties and remedies to the extent permissible under law 22 NOTWITHSTANDING ANYTHING ELSE TO THE CONTRARY THIS IS CUSTOMERS SOLE AND EXCLUSIVE WARRANTY ALL OTHER WARRANTIES INCLUDING A WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE ARE EXPRESSLY DISCLAIMED A O SMITH SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL INCIDENTAL SPECIAL PUNITIVE OR OTHER INDIRECT DAMAGES TOTAL LIABILITY ARISING AT ANYTIME SHALL NOT EXCEED THE PURCHASE PRICE PAID WHETHER BASED ON CONTRACT TORT STRICT LIABILITY OR ANY OTHER LEGAL THEORY 23 The warranty is issued at Bangalore and courts at Bangalore shall have exclusive jurisdiction over matters covered or flowing from this warranty Post Warranty 1 The customer may be offered a yearly Service Contract PHCP at the prevailing Company rates and terms 2 In case the customer does not wish to enter the Service Contract customer has the option of calling our Authorised service provider and get A O Smith Water Purifier unit
24. lure to provide services under this warranty in case of any force majeure event i e due or attributable to any act of God orders restrictions or regulation of Government Central or State war working conditions hostilities riots civil commotion strike lockout labour trouble explosion insects rodents or any other cause or circumstance of whatsoever nature beyond the control of A O Smith The customer will have no claim under this warranty in respect of any personal injury sickness illness death property damage or consequential damages arised either directly or indirectly due to utilisation of product A O Smith reserves the right to make design and product changes or change the specification at anytime without any obligation to prospective buyers or customers or owners of products previously sold Warranty does not cover to any accessories provided by dealer or purchased by customer Warranty does not cover a Plastic cosmetic parts and exterior finish b Consumable parts such as filters except RO membrane under specified water conditions as specified in Clause 19 herein below s i j If defect or fault is caused or occurred due to improper installation by the customer or not installed as per A O Smith guidelines specified in product user manual If failure or damage due to plumbing or other arrangements like usage of pressure pump extension of power supply board non com
25. n filter are replaced SCPA change indicator keeps blinking continuously with the buzzer beeping for 10 times every time the system is switched ON The unit will not function until Sediment filter and or Pre Carbon filter are replaced Note Call A O Smith Customer care centre to replace the Sediment filter and or Pre Carbon filter SEE nn Temperature indicator B This indicates the temperature of water inside the hot water tank and displays the Error code incase of fault in the water purifier Note Call A O Smith Customer care centre if you notice any Error messages Refer page 23 Water Heating Button nln This purifier is capable of dispensing warm 45 C water and hot 80 C water as per customer desire Water heating button is used to heat the water inside the hot water tank of the purifier Child Lock Button o As a safety feature while dispensing hot water the purifier has a built in Child lock feature This button prevents accidental dispense of hot water Water flow Figure 4 Inlet Bux Solen oid Switch Ke i
26. n system while cleaning Figure 40 Figure 40 CAUTION Replace filters regularly according to the replacement indications This is done only by A O Smith Company Service technician Figure 41 Figure 41 Use A O Smith genuine accessories only for the optimal performance of the purifier Figure 42 Figure 42 Troubleshooting Your Puritee Hot water purifier may not function at its desired capability if used incorrectly This may not necessarily mean that the product is faulty For instances like these please follow the steps given below to troubleshoot the problem without the help from a certified technician If the problem still persists please call Customer care centre immediately Problems Change in water taste Check up Has the purified water been stored in the tank for long time Solution Dispose the stored water and clean the tank Filters Membrane may require replacement Call Customer care centre for replacement Has the raw water quality changed Call Customer care centre Check if there is no water flow through reject line Flow restrictor might be choked Call Customer care centre Decreased flow of purified water Check whether the tap ball valve is closed Open the tap ball valve Filters Membrane may be clogged or damaged Call Customer care centre for replacement Less No reject wat
27. on of the filter life is at 90 When the filter life consumption is at 10096 the water purifier automatically stops functioning What is the nature of indication for the change in filter On the first intimation when the filter life is at 9096 the respective filter indicator will start to blink On 100 filter life consumption the blinking will be replaced with a constant light in the respective indicator In the Puritee Hot water purifier what is the life of the RO membrane The life of RO membrane in the Puritee Hot water purifier is 800 hrs or 12 000 litres of pure water It generally would last for 2 years assuming a per day consumption of 15 litres under the input water norms 22 What is the digital display in Puritee Hot Digital display in Puritee Hot indicates 1 Tank full 2 Flushing of RO membrane 3 Change of SCPA Sediment and Pre Carbon 4 Change of RO membrane Silver Activated Post Carbon MIN TECH and SCMT 5 Temperature indicator and error indicator 23 Can Puritee Hot be mounted on the wall and can it be table top Yes Puritee Hot can be mounted on the wall or can be placed on the counter 24 Doesit have colour options No Puritee Hot comes in one standard colour Recommended uses of waste water Although the rejected water has high concentration of TDS Total Dissolved Salts and hardness If required it can be used for the following 1 It can be used for watering
28. p Cover LED Display Panel Indicators Water Level Indicator Water Level Indicator Child Lock Button Normal Water Faucet Hot Water Faucet Faucet Lever Main Body Front Cover gt Removable Dip Tay Geer Drip Tray Cover Rear Cover Feed water inlet Function of indicators Figure 3 Smith p ntee HOT Power Button Q This button is used to switch ON OFF the water purifier When there is a leak in the water purifier the power button starts to blink with continuous beep till it is fixed When the water pressure is lower than required water pressure limits the power button starts to blink continuously with the beep sound for 10 seconds till the water pressure becomes normal Note Call A O Smith Customer care centre if you notice continuous blinking of Power light Tank full indicator This indicates that the water purifier tank is full When there is an overflow the indicator starts to blink with continuous beep till it is fixed Note Call A O Smith Customer care centre if you notice continuous blinking of Tank full indicator Auto flush indicator 5 This indicates flushing is in progress Every time the water purification process is activated the auto flushing mechanism cleans the RO membrane It enhances the life of RO Note membrane Call A O Smith Custome
29. patible power socket etc connected to product With regard to repairing the existing worn out defective part s or replacing the same and ascertaining the presence of above circumstances the decision of A O Smith shall be final In any such event A O Smith will submit a prior estimate for approval or bill for the work to be carried out at the rate prevailing at that time If product is repaired by unauthorised personnel and usage of non recommended parts or consumables If product serial number is missing or altered If damage is caused by pest infestation If the input water emits pungent smell If the input water is discoloured If product is used for commercial purpose 19 RO membrane will be covered for any material damage malfunctioning under warranty for specified period as detailed below and effective from date of original purchase TDS Hardness pH Warranty for RO Membrane Less than 2000 ppm Less than 400 ppm 7 5 2 Years Less than 2000 ppm Less than 500 ppm 7 5 1 Year RO membrane warranty stands applicable only if a b d Filters are replaced on time as per A O Smith service recommendation and as per filter change notification and replaced through A O Smith authorised service representative Product is used only for residential and self consumption purpose Product shall be in regular use and maintained as per product manual guidelines Product feed water qua
30. perature 45 C 5 C Hot water temperature 80 C 5 C Emergency cutout temperature 90 C 3 C Input water temperature 5 C to 45 C Flow rate depends on variable factors such as feed water pressure feed water characteristics and condition of the membranes and filters Recovery and TDS reduction percentages also depend on variable factors such as life and condition of the membranes and filters feed water pressure feed water characteristics f input pressure exceeds 30 psi a pressure reducing valve needs to be installed at the feed line If the pressure is lower than 7 psi a booster pump needs to be installed Recommended input feed water quality for the optimum performance of your product RECOMMENDED FEED WATER QUALITY Parameters Total Dissolved Solids lt TDS gt Up to 2000 ppm Total hardness Up to 500 ppm Turbidity Up to 5 NTU Feed water pressure 7 psi to 30 psi Feed water temperature 5 C to 45 C Warranty details Recommended filter change Pre filter change The Pre filter needs to be replaced at 200 hrs or approximately after 2 500 litres of purified water Depending on the quality of the feed water the Pre filter may even be changed earlier than 200 hrs Sediment and Pre Carbon filters change The Sediment and Pre Carbon filters need to be replaced at 200 hrs or approximately after 2 500 litres of purified water MIN TECH Silver Activat
31. ple and easy to read instruction and installation manual to get the best out of your A O Smith Puritee Hot water purifier We once again thank you for choosing A O Smith Yours Sincerely Team A O Smith Contents Key Features of your Puritee Hot RO water purifier ssssssseenee Pre instruction literat re ci ces2sceadi estie yeee muertas ede SEE ee E EDEN so EFa gea a tS na EE General instt ctions ersat d xit etre deiner iata Leda eB EES YR e PLE Pe cda ge H Co cr cere PRODUCE EE Function of indicators irriter pE nre rnnt nnns Water NOW M n El amp ctrical diagram rct ret cet cete tet fetus Safety e IEN Installatiori instructions tereti ZegeegE Ee re dhe puch Tecra veces al redii ES Draining Belle How to maintain your product peer tenete aa REHAB EL DRa FER eA nba dh ds Troubleshooting dtt ERROREM A Warranty terms and conditions Warranty Card PERPE S jvice and maltitehance 1 caer tulerit edt a a det seda Product health check visit 5 nip entire eet Some OF our products te rtp et dra ER ERE dpa Rua Yerba deeg Product health check visit COUPONS eene DisclaliTigl E net A terne ce recor ee e ER PUPPES eeee What s in the box lw g ao E Water Purifier User Guide Mounting Accessories Tube amp Connectors Key Features of your Puritee Hot RO water purifier
32. r 3 seconds and in about 5 minutes you can draw hot water What is night assist India s first RO water purifier with night assist technology along with light at the point of water dispensing It is designed for the ease of taking a glass of water in the middle of night It also keeps your kitchen beautifully illuminated What is child lock protection India s first RO with child lock feature inbuilt to meet the international standards of safety for you and your loved ones It is designed to ensures protection from hot water spillage when you don t intend to take Does it give cold water No it gives water at normal temperature and at 2 hot water temperature choices What is 10096 RO with mineraliser In ordinary RO UV water purifiers some amount of water is made to bypass the RO membrane With this heavy metals unwanted salts and pesticides also pass through In A O Smith Puritee Hot 100 of the water is passed through the RO membrane which ensures maximum purity of water and required minerals are added back to pure water How many stages Puritee Hot has And what are the stages Puriteet Hot RO has 7 stages of purification which are Pre filter Sediment filter Pre Carbon filter RO Membrane MIN TECH Mineraliser Technology Silver Activated Post Carbon SCMT Silver Charged Membrane Technology How is it different from Puritee Puritee is 5 stage 100 RO whereas Puritee Hot is a 7 stage RO with dou
33. r care centre if you notice continuous blinking of Auto flush indicator RO change indicator This indicates that the MIN TECH Silver Activated Post Carbon SCMT filter and or RO Note membrane needs to be replaced RO change indicator glows when 10 life is remaining indicating that it is time to replace MIN TECH Silver Activated Post Carbon SCMT filter and or RO membrane When MIN TECH Silver Activated Post Carbon SCMT filter and or RO membrane life reaches its end this indicator will start to blink continuously The unit will not function until MIN TECH Silver Activated Post Carbon SCMT filter and or RO membrane are replaced RO change indicator keeps blinking continuously with the buzzer beeping for 10 times every time the system is switched ON The unit will not function until MIN TECH Silver Activated Post Carbon SCMT filter and or RO membrane are replaced Call A O Smith Customer care centre to replace the MIN TECH Silver Activated Post Carbon SCMT filter and or RO membrane SCPA change indicator 9 This indicates that the Sediment filter and or Pre Carbon filter needs to be replaced SCPA change indicator glows when 10 life is remaining indicating that it is time to change Sediment filter and or Pre Carbon filter When Sediment filter and or Pre Carbon filter life reaches its end this indicator will start to blink continuously and the unit will not function until Sediment filter and or Pre Carbo
34. seconds and hot water supply has been stopped Call Customer care centre E4 EEEPROM error Internal PCB error Call Customer care centre E5 Water level sensor error Buzzer beeps for 10 seconds power LED blinks continuously and the purifier stop working Switch OFF the water purifier and call Customer care centre Technical Specifications Product Dimensions H x D x W Puritee Hot 480 mm x 368 mm x 322 mm Net weight 10 8 kgs approx Gross weight 14 2 kgs approx Flow rate Upto 15 litres per hour Storage tank capacity 9 2 litres approx Storage tank capacity Hot tank 0 8 litres approx Purification technology RO Reverse Osmosis Silver Charged Membrane Technology 7 Stage Purifying Technology Pre filter Sediment filter Pre Carbon filter Side Stream RO MIN TECH Silver Activated Post Carbon and SCMT filter Membrane type Thin film composite RO membrane Material of construction for plastic parts Food safe non toxic engineering grade plastics Pump type Diaphragm pump 24VDC 0 26 Amps Operating Pressure 125 psi Max Input voltage 150 300 VAC 50 Hz Power rating Max 60 Watts Pressure Rating 7 psi to 30 psi 96 Recovery Up to 3096 TDS reduction 295 approx Heating element wattage 500 Watts 230 VAC Warm water tem
35. should be in the range of 7 psi to 30 psi e In case it is more than 30 psi use of pressure reducing valve is recommended e In case it is less than 7 psi use of pressure booster pump is recommended Ensure you buy them from A O Smith Company Service technician How to use 1 Turn ON the water connection 2 Switch ON the Power supply and press through the Ball Valve Figure 25 the Power Button of the purifier Figure 26 Figure 25 Figure 26 E gt AE S ON i N e bie EN z Bw UY 3 Do not use the purifier if the power 4 If there is any strange noise burning cord is damaged Call the Customer smell or smoke switch off the power care centre Figure 27 Unplug the power cord and immediately call the Customer care centre Figure 28 Figure 27 Figure 28 QE A Ji Jezi Is o To dispense normal water 1 To dispense normal water from the 2 To dispense normal water storage tank push and hold the continuously lift up the normal water normal water faucet lever Figure 29 faucet lever for the continuous water flow To stop the water flow pull down the lever Figure 30 Figure 29 Figure 30 ai T Esmin CEO ae Note
36. the garden and plants 2 It can be used for mopping and cleaning the floors Note Please consult A O Smith Customer care center before using this water Warranty Terms and Conditions Product warranty A O Smith India Water Products Private Limited A O Smith or Company warrants this water purifier product against the defects arising from faulty design workmanship and material subject to the following terms and conditions 1 All electrical and functional parts are warranted for one 1 year from the date of original purchase 2 During the first one 1 year of warranty three 3 Product Health Check Maintenance PHCM visits will be provided free of cost 3 Any free scheduled PHCM visit will not be carried forward or accumulated If any PHCM visit is not availed by the customer within 15 days from the fixed schedule such visit shall be lapsed 4 A O Smith will make reasonable efforts to visit complete these scheduled visits on scheduled timelines but customer shall also be liable to make a request when PHCM visit is due If the customer fails to request for a scheduled PHCM visit the said visit will lapse 15 days from its scheduled date Customer is not entitled to claim such free visit once it is lapsed 5 The customer shall notify the Company promptly about any defects noticed and give the Company or its representative adequate opportunity to inspect test and rectify Customer shall handover t
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