PowerShield CompuGuard User Manual
Contents
1. After all installation is completed the icon below appears on the taskbar of your desktop To launch GUI of NetGuard please click the icon in the task bar 7 LED and Beeper CompuGuard provides status indicator through Two LEDs located at front panel as well as beeper The indicators are shown below Battery backup time is too short Unit beeps continuously and Red LED turns on Unit not turned on The UPS maybe overloaded Battery capacity maybe low Battery maybe bad Unit maybe overloaded Internal fault Press on off button to turn the unit on Remove some peripherals from the UPS outlets Recharge the battery for at least 8 hours Call PowerShield for service Reduce some peripherals from the UPS outlets Call PowerShield for service costs to ship the replacement to the customer within Australian capital cities metro areas only WARRANTY SEVICE PROCESS 1 Review the problems discussed in the troubleshoot section of this manual to eliminate common problems 2 Verify that no input output circuit breaker is tripped A tripped circuit breaker is the most common problem 3 Ifthe problem still persists please call 1300 305 393 for technical support or fill in the form in PowerShield web page for on line technical support Following details are needed for warranty claims Model number Serial number Frequency Transfer time Waveform Batt mode Outlets2. UPS protection Outlet Surge protection BATTERY Battery Type Backup time 1 PC 100W Recharge Time Typical PROTECTION Safety 50 60Hz 1Hz 2 6 ms Typical Simulated sinewave 12V 9Ah Approx 25 min 8 hours to 90 capacity 156 Joules 4500A EN62040 1 1 2003 IEC60950 1 2001 EMC EN62040 2 2006 COMMUNICATION Status Green Red The date of purchase LED LED Off On battery Flashing 2 beeps every Beeper Unit beeps every 30 Unit is in battery This is normal gt a Be prepared to troubleshoot the problem over the phone with secs mode operation Call PowerShield USB Interface PowerShield NetGuard PowerShield technical support Beeps every 2 secs Internal fault supports Windows Linux f 5 If technical support finds that the product is defective then the or service l ae l NS Unix and Mac technical support will issue a Return Material Authorization Number RMA mode every 10 sec 30 sec PHYSICAL Low battery Flashing Beeps every 9 Storage and Maintenance Storage Before storage please recharge the unit for 8 hours and Dimension D x W x H 232 x 83 x 200 mm condition every 1 sec 1 sec 6 Ifthe unit is under warranty repair is free If not there is a Net Weight 3 6Kg 0 to 40 C 0 to 90 Non Condensing Overload Continuous repair charge store in a cool and dry condition During storage recharge the OPERA
3. inductive Capacitive equipment This equipment might damage the unit Do not plug the unit input cord to its own output Do not allow liquids or any foreign object to get inside the unit Do not place any liquid formed materials on the top of the unit or right next to it For safety purpose proper grounding is necessary during installation of the unit in order to reduce the leakage current below 3 5mA Hazardous due to electric shock Although unit is disconnected from the mains hazardous voltage may still be accessible through supply from the battery Battery connection should be disconnected when servicing the product Do not attempt to open enclosure for modification and service there are no serviceable parts inside the unit Modification applied to this unit void product warranty A N CAUTION BATTERY SAFETY There is no serviceable part in this product Please visit our web page when you require service of your product including replacing battery www powershield com au for further information on service of the product Do not dispose of batteries in a fire The battery may explode Do not open or mutilate the battery Released electrolyte is harmful to the skin and eyes Abattery can present a risk of electric shock and high short circuit current This unit contains no serviceable components Repairing of the product must only be performed by qualified service personnel 3 Package Co
4. that need battery backup protection NOTE This product only detects Overload condition during on battery operation Please turn off and turn on or perform battery selftest from software when you increase amount of load connected to these outlets 4 USB interface port Connect USB cable and computer Install NetGuard UPS monitoring software for advanced power protection 5 Full time Surge Protection Outlet This outlet does NOT provide battery backup when mains has failed This outlet provides continuous protection against surges and spikes Connect peripheral that does not require battery backup 6 Resettable input circuit breaker Breaker will trip when there is overload short circuit occurs at output of the unit The circuit breaker rating is rated at 7Amp 5 Installation and Start up Install the unit in a controlled environment area that is free from dust and has adequate sir for ventilation 20cm 20cm Plug the AC input corn into the wall outlet and turn the unit on by pressing on off button to recharge the battery Please allow 8 hours to recharge the battery 8 hours Never Connect a laser printer scanner AC line filer vacuum cleaner and motor to the UPS outlets This may cause the damage to the unit 6 Software Installation 1 Insert NetGuard CD into PC and run autorun exe to start the installation of the software 2 PC will show fol
5. A Shield P PAN OWERNIA Ke PowerShield CompuG Guard 650 PSCG650 User s Manual VERY IMPORTANT In order to validate your warranty it is essential that you register it Warranties must be registered online Please register your warranty by visiting www powershield com au 1 Introduction Thank you for purchasing CompuGuard 650 It is designed to provide safe and reliable power protection for your computer equipment Not for server application Before you start using the product please read this user s manual It contains instructions relating to safety installation operation maintenance and warranty Please keep this manual in a safe place for future use 2 Safety instruction Please read following safety instruction carefully before using CompuGuard 650 AN ATTENTION ELECTRICAL SAFETY To prevent the risk of fire and electric shock install the product in a controlled temperature and humidity indoor area where it is free from conductive contaminants To reduce the risk of overheating of the product do not cover the cooling vent holes and avoid exposing the unit under direct sunlight or installing the unit near heat emitting appliances such as heaters or furnaces Do not connect non computer related equipment such as medical equipment life support system microwave oven vacuum Cleaners Also since this unit output is not sinusoidal please do not connect AC line filters motors and other
6. TING ENVIRONMENT 7 Pack the unit in its original packaging Pack properly to avoid condition Beep battery in accordance with the following table Charging time frequencies 8 Every 3 months 4 to 6 hours 9 Every 2 months 4 to 6 hours Maintenance This unit has no user serviceable parts If the i a Temperatur damage during transit Damage sustained in transit is not i during battery Storage Recharging Humidity covered under warranty mode temperature y Thermal Flashing Mark the RMA on the outside of the package 25C to 40 C Return the defective unit by insured prepaid carrier to the protection every 1 sec 40C C 45 C address given to you by Technical support Internal Fault Continuous Beep battery service life 3 to 5 years at 25C ambient temperature has been exceeded the battery must be replaced Please call PowerShield technical support for detail 990 1002 Rev01
7. lowing menu below Instal Exit Click install button and the installation starts 11 Product Specification CompuGuard 8 Trouble Shooting Please check PowerShield FAQ web page or contact technical E Wet Guard Se 10 Warranty and Service Install Complete Congratulations NetGuard has been successfully installed to Warranty Condition Model PSCG650 The standard warranty is TWO 2 years from the date of purchase support for an assistance with the problem that cannot be resolved CiPragram FilesiNetGuard using the trouble shoot table below 650VA 390W Capacity INPUT Press Done to quit the installer The standard PowerShield procedure is to replace the original unit Problem Possible causes Solution with a factory refurbished unit PowerShield will ship the Voltage 240Vac Nominal No LED lit on the Low Battery Recharge the replacement unit once the defective unit has been received by the Acceptable input voltage 180 270Vac front panel battery for 8 hours service department or cross ship upon the receipt of a valid credit Frequency 50 60Hz Auto Sensing q w Instalanywhere Call PowerShield card number The customer pays for shipping the defective unit to OUTPUT Battery maybe fault for service PowerShield PowerShield pays ground freight transportation Output Voltage Batt mode 240Vac 10 Please follow instruction on the screen and complete the software installation 3
8. ntents You should have received the following items inside of package gt PowerShield CompuGuard650 gt PowerShield CompuGuard User s manual gt USB communication cable gt NetGuard Monitoring software CD Note Before installation please inspect the unit and make sure that no damages have occurred during transit If any damage is found please notify your dealer Please keep the shipping materials in the event the product must be returned to a repair center for service 4 Product Overview PowerShield CompuGuard will protect your computer and other computer devices from various power disturbances including black out Front and Rear View onion Switch 3 UPS and Surge Protection Outlets e 2 Green LED Red LED 4 USB interface Port 5 Full time Ela Surge p Protection Outlet Go PowexghiShield 6 Resettable a lt q si Input Circuit y Breaker 1 On Off Switch Turn on and off unit with and without utility 2 LED indicator See 7 LED and Beeper section for detail 3 UPS and Surge Protection outlets These outlets provide backup power when main has failed and units turned on Connect peripherals
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