User Manual of Feed Subsystem
Contents
1. C Saudi Food amp Drug Authority E Wi T z T Mesi Saudi Food and Drug Authority Food Sector The Executive Dep for Local Markets Control Registration and Licensing Department Version 1 0 92012 all rights are reserved for SFDA Food Drugs Authority Post Address SFDA 3292 North Highway Al Nafal Unit 1 Riyadh 13312 6288 Phone 966 1 203 8222 Fax 966 1 275 0356 Email Imrd foodOsfda gov sa E Kingdom of Saudi Arabia C1 cecuull eu al e Ls5ll Saudi Food amp Drug Authority Ee Aolo Aal eslall Audi Food Sector edat ites The Executive Department for Local Markets Control ld l Y le A Parcel 3 1 ar Table of Contents EE Ee E Me 3 Accoun Management OVeErVie Waa I E cm Ne em T AN O 4 SVSLC Hr TOI eee Aae dd ld it etd 5 CALCINING COU ING e a A m Ems 7 jaXe e1 s he WANS ARIEL HL0 Deamon A EE 11 Forset E EE 12 EE e eM c c CT UEM al uo EE MR ON uM err 14 Establishment Account Manara NO 15 Resiste ood LE SAD a 16 step l Estiblishment Information xat eh o A a prm EE Jg Step oleada quatre ee e EE D SEP BUS NESS VNC TEE 20 Step 4 Produc ions ntormdtton lacet A LA RED M o M 31 Step SE EE 33 SEMO ele ae Documents inde o o No 35 A A O 39 Search and Follow up Establishment Registration oooocococcccccccocononnnononnnnonnrc emen 4 Update ange Stab himen Ini A mcr ie dn E NA ks tenute m 42 ReuewaltotsEoodisrablishients a p EE 42 Local Food Establishments Registration and Licensin2. This page provides user interface elements that enable the user from making recovery for a lost password and receive it in a specific e mail The recovery process contains two steps the first one is a user identity verification step and the second one is a password recovery step The user has to interact with these page steps as in the following points 1 The user has to insert the user authentication information user name and email 2 The user has to press the button Send Confirmation Code 3 The user will receive the confirmation code by email 4 The user has to insert the received confirmation code along with the new password 5 The user has to press the Reset Password button in order to get a new auto generated password which would be sent in the recovery email All of these fields are required In case the user forgets to insert any of these fields an appropriate message will be displayed On the other hand if the entered information was not correct then an appropriate message will be displayed n case of successful recovery a confirmation message will be displayed for the user Fig 5 below exemplifies these two steps along with the associated controls with each step Local Food Establishments Registration and Licensing System Page 12 2 mm 4 nm amp 7 Kingdom of Saudi Arabia Cuo2codouull eu Jall AS Lol Saudi Food amp Drug Authority Z Iolo Iam dell Siall Food Sector slaat
3. 3513 9 5 Business field s of the establishment the user has to specify the establishment field of work by selecting among the available list of general establishments business fields C Establishment Authorized Person The registration process requires having full information for one of the establishment employees to be used as contact information This would include 1 Person Name in Arabic the selected employee three syllables name in Arabic should be inserted 2 Person Name in English the selected employee three syllables name in English should be inserted 3 Position the authorized person position should be specified either by selecting it from the available list of positions or by inserting it explicitly if it is not included in that list 4 Mobile Phone Number the user should insert the authorized person mobile phone number 5 Email Address the user should insert the authorized person email 6 Fax number the user should insert the authorized person fax number along with its extension if exist 7 Telephone Number the user should insert the authorized person telephone number along with its extension if exist 8 Copy of Commercial Register the user should upload a valid copy of the establishment commercial register confirmed by the Chamber of Commerce and Industry 9 Copy of Authorization Letter the user should upload a valid copy of the establishment authorization letter Regarding to the uploaded files t
4. A Drug Authority Establishment Items Clearance Confirmation Message Thank you for submitting your establishment registration request Registration Request Number will be sent to your email so as to be used for tracking your registration status Registration Request Reference Number is E 2 N 171232 10 Ok Figure 18 The Confirmation Message Local Food Establishments Registration and Licensing System Page 40 Kingdom of Saudi Arabia CudQoauw ll eu jall AS Loll Saudi Food amp Drug Authority Ea Iolo Iol G slall Audi Food Sector slaat ites The Executive Department for Local Markets Control Wels al tg TI ole Arla ia 351 a This form would allow the user to search for the establishment registration requests regardless its status This allows the user to view the created submitted registration requests and review the information entered in it The page allows its users to perform a specific type of search on the created submitted requests The search process can be conducted based on the 4 main parts of the request information Fig 19 these controls are e Request Reference Number e Trade Registration Number e Establishment Name e Submission date during which the request was created submitted NW gallo Jo l lnll Gaal Saudi Food amp Drug Authority Establishment Items Clearance Follow up Registration Requests Request Reference Number Trade Registration Number Submission Date E
5. Arle ai 351 a Once the request of registering a new user has been approved by SFDA local registration and licensing department an appropriate activation email will be sent to the user email This email will contain the inserted user credentials in the registration request along with an auto generated activation code The next required step from the user is to activate his account using the activation link which exists 1n the Login Page Once the user clicks that link an appropriate Account Activation Popup will be displayed for the user as shown in Fig 4 The popup will ask the user to insert the required following information data 1 User name 2 Password 3 The sent activation code 4 Pressing the Activation button Submit Incase the user forgets to insert any of these fields an appropriate message will be displayed In case the entered information was not correct then an appropriate message will be displayed In case of successful activation a confirmation message will be displayed for the user loali9g laa allt ill istration Sys Activate Your Account User Name Figure 4 Account Activation Page Local Food Establishments Registration and Licensing System Page 11 Kingdom of Saudi Arabia CudQoauw ll eu yell AS Loll Saudi Food amp Drug Authority Z AQAIIDO Icl dell Siall Food Sector edat ites The Executive Department for Local Markets Control Wels al Glow lt le Arle ai 351 a
6. GPS information In case the user forgets to insert any of these required address information mandatory fields an appropriate message will be displayed to notify them about that Once the user has filled all of the establishment profile and address information they can save the inserted information using the Save button then the user can go to the next step If the user logs out from the system their inserted information will be kept to be used once they return back to the registration application again The final note we should bring to the user attention is that the Next button which can also saves the user information Thus If the user moves directly to the next step without selecting the Save button then his information would also be saved If the user selects the city zip code and P O Box Same as the establishment address by checking the same as the establishment address checkbox the system will retrieve the city zip code and P O Box information as filled in the registration address Otherwise the user has to fill in the corresponding address fields Local Food Establishments Registration and Licensing System Page 21 NR T SS Kingdom of Saudi Arabia CudQoauw ll eu all amp S Loll Saudi Food amp Drug Authority Z Iolo dad G slall Giall Food Sector ed aat las The Executive Department for Local Markets Control vlone Blg cle Wale Cea cerca 351 a1 Saudi Food amp Drug Au
7. ites The Executive Department for Local Markets Control Veios l Y le A Des cedant 3 1 art Wm em D E Joallg JAAN dla dual E Food Registration System Forget Password User Name Send Confirmation Code Confirmation Code New Password Confirm Password Reset Password Figure 5 Forget Password Page Local Food Establishments Registration and Licensing System Page 13 Kingdom of Saudi Arabia CudQoauw ll eu yell AS Loll Saudi Food amp Drug Authority Zz AQ allo dad eal eiimll Food Sector edat ites The Executive Department for Local Markets Control Wels al Glow lt le Arle ai 351 a This page allows the users to change their password in the local food registration and licensing system with possibility to keep the new password sent to them via email This page requires the user to enter the following information 1 User name 2 The user old password as a user verification step 3 The new suggested password 4 A confirmation of the new inserted password The new password should be inserted two times 1n order to make sure that the user has inserted it correctly The new inserted password should be a different one than the old password and the confirmed password should be identical to the new password value AII of these fields are required In case the user forgets to insert any of these fields an appropriate message will be displayed On the other hand if the entered informatio
8. must choose his own name in English language It should not resemble and name has been used previously to insure the identification of each user successfully 3 Password the user has to insert a specific password to be used as a part of his login authentication attempts 4 Confirm Password the user has to insert the inserted password once again as a confirmation step to ensure the user correct insertion of the selected password If the confirmation password does not match the suggested password then a specific error message will be displayed B Establishment Detailed Information In this component the user has to insert some related information to be able to use the system futures This set of information will be used to assist the establishment in applying any further service on the Food system in a quick and easy manner This would include 1 Establishment Arabic Name the user should insert the establishment name in Arabic 2 Establishment English Name the user should insert the establishment name in English 3 Establishment short name 4 Establishment Address the user should insert a brief description for the establishment physical location Local Food Establishments Registration and Licensing System Page 7 gt Kingdom of Saudi Arabia Cuocgdaouul cu il AS Loll Saudi Food amp Drug Authority Z Aolo Aal dell eisall Food Sector sida e h The Executive Department for Local Markets Control voe 919 781 le Arle nll vc
9. of manufacturing processes which must be chosen one or more of these special operations actively established The selection process of the establishment business activities is a mandatory step The user has to specify at least one business activity of the registered establishment before moving on to the next registration steps Once the user specifies the intended business activities of the establishment they can save the inserted information or move to the next step Local Food Establishments Registration and Licensing System Page 29 Kingdom of Saudi Arabia Saudi Food amp Drug Authority Food Sector The Executive Department for Local Markets Control Cu o2 couull eu all amp S Loll elgallo dada eslall Audi AMY ult gu eo A vA a ud 1 af gallo doo anal id Saudi Food amp Drug Authorily Establishment Items Clearance New Registration mi Mi r pa Tar Tar e ala a Ans OPA als lie y Fi yi p y m ye y el rm eme Te B Ne la e MJ e e ae e kee ke ww ke w tur SR pa ei an Fe Kee Business Activities Business Activities Primary Products La Manufacturing Wholesales Storage Transportation Retailers ld Food Services Restaurants Canteens Caterers and Public houses 3 Manufacturers Seling Primarily Direct to the Final Consumer Slaughter House Rack lr Save Nex Figure 10 The Third Step of The Establishment Registration Process Local Food Establishments
10. IPAL S NAMI PRINCIPAL S ADDRI Model Commercial Agency Certificate of Food Establishment 6 A Copy of Identity Card for the authorized person The user must attach a valid copy of national identity or passport of the authorized person 7 A Copy of Authorization Latter The user must attach a valid copy of an authorization latter using to provided format 8 A copy of the Attorney or Authorization confirmed by the Chamber of Commerce and Industry to the authorized person in the case of a applying on behalf of a woman Attaching and uploading the required documents the user should a Browse the physical location of this document on the personal computer Local Food Establishments Registration and Licensing System Page 38 s Kingdom of Saudi Arabia Cuoocouull eu all AS loll Saudi Food amp Drug Authority Z Iolo Icl dell Siall Food Sector slaat ites The Executive Department for Local Markets Control Wels al tg Ze Wala Ageia 351 a I b Upload the documents using the upload button beside the browse button c The user can insert some comments also beside each uploaded document The format of the uploaded files which should be non editable i e either Images or PDF files When the user attached the document above he can click NEXT button to move in to the next step The final step of the registration process steps requires from the user to affirm the truth of the information
11. Page 27 Kingdom of Saudi Arabia CudQoauw ll eui jall AS Loll Saudi Food amp Drug Authority VE Iolo dad slall Audi Food Sector gat ites The Executive Department for Local Markets Control vall Glow e Arle Agee 351 a I Saudi Food amp Drug Authority Establishment Items Clearance New Registration Step2 Headquarter Address Headquarter Address Same as Establishment Address Cty Telephone 1 Establishment Location e Telephone 2 Inside an industrial cty Outside an industrial city Street Mame Building Number Op Zip Code GPS X Coordinate GPS Y Coordinate c Figure 11 The Second Step of The Establishment Registration Process Local Food Establishments Registration and Licensing System Page 28 E Kingdom of Saudi Arabia Cuocogdaouull cu all AS Lol Saudi Food amp Drug Authority Z AQAIIDO Icl dell Siall Food Sector edat ites The Executive Department for Local Markets Control Wels al Glow lt le Arle ai 351 a The third step of the registration process requires from the user to specify the main business activities of the registered establishments This can be done as follows 1 The user has to navigate the available list of business activities which are shown in Fig 12 below 2 The user has to use the selection keys to select one or more item 3 In the case of selection of manufacturing activity will show the user a range
12. Registration and Licensing System Page 30 gt Kingdom of Saudi Arabia CudQoauw ll eui all e Loli Saudi Food amp Drug Authority EE elgallo Icl cesLeall Audi Food Sector edat ites The Executive Department for Local Markets Control Wels al Glow lt le Arle ia 351 a The fourth step of the registration process requires from the user to fill the following details as shown in Fig 13 1 Production Information a Annual Production Capacity same as what is written in the Commercial Register b Actual Annual Production the actual production for one year 2 Storage Capacity a Dry stores number capacity and type raw final materials b Chillers stores number capacity and type raw final materials c Freezers stores number capacity and type raw final materials 3 Storage Destination of Production The proportion of marketed production shows only the proportion of marketed production in the local market and the proportion of marketed production for export to be the overall percentage of the local market and export 100 Local food establishments do not need to add a percentage of production in the national market 4 Location of Production Exclude In order to give an overview of the site established food and the surrounding areas where the user can use the selection keys surrounded green arrow Fig 13 below for the transfer of the required elements of the rectangle I to rectangle II and these butt
13. e Establishment Name in Arabic the Establishment Name in English and the Commercial Record Number shown in Fig 8 below gt The user has to insert some additional details such as A Establishment Short Name Local Food Establishments Registration and Licensing System Page 17 Kingdom of Saudi Arabia Saudi Food amp Drug Awvuthority Food Sector The Executive Department for Local Markets Control P EnDonull Au oll AR Looll Ee doallo dad slell all ol hat kas ult Ag he A Aa ud 1 af Trade Issue Date Intended date of issuance of commercial registry of the food establishment Trade Expiry Date Intended date of ended of commercial registry of the food establishment Establishing Date Intended date of commencement of the business of food Capital Investment The initial value of capital established at its founding optional F Currency optional G H Establishment Status optional Number of Employees optional gt In case the user forgets to insert any of these fields an appropriate message will be displayed Local Food Establishments Registration and Licensing System Page 18 Kingdom of Saudi Arabia Saudi Food amp Drug Authority CQ cycuull eu all e L55lI Iolo dAl slall Audi Food Sector slaat ites The Executive Department for Local Markets Control Wels al tg Y e Arle Ageia 351 a gallo Joel slnil Gual e Saudi Food amp Drug Author
14. eaching the point of sending the request The service is designed in a specific manner that offers the user a comfortable usage of its seven steps in order to encourage the user to apply for the service at any required time The user can also save the entered information at any step and complete the registration process later In case the user began the registering process and did not complete it fully the system will allow the user to review what has been previously entered before resuming the data entry process later On In this section of the user manual we will explain the even steps of the registration along with its pages gallo JAAU Golo dual Saudi Food amp Drug Authority Establishment Items Clearance ALTA UM Welcome ibra1111 ja gt The Electronic Services at the Food Sector produced foodstuff including names of domestic and foreign food companies their authorized agents warehouses and A It s an electronic programs designed to build up amp develop a database for all establishments of imported or locally food products which are licensed and registered in the kingdom of Saudi Arabia Figure 7 Home Page with New Establishment Registration Link Local Food Establishments Registration and Licensing System Page 16 gt Kingdom of Saudi Arabia CudQoauw ll eui all e Loli Saudi Food amp Drug Authority EE elgallo Icl cesLeall Audi Food Sector s faa llas The Executive Department for L
15. elgallo dAl G sltall Giall Food Sector slaat ites The Executive Department for Local Markets Control voe 919 71 le pr A 3513 9 For enquiries you can contact Tel 966 1 2038222 Ext 3130 3351 3312 Fax 966 1 2750356 E mail Imrd food sfda gov sa www sfda gov sa Local Food Establishments Registration and Licensing System Page 43
16. em y Fax Opora Person Engish Middle Mame nt y iment Opie Person English Last Name Identity Docume Authorzation Letter Oprona Add satuan hamad Sultan a ba al kh ayl ha s sanO gmail com 05666566666 SW Figure 10 The First Step of Establishment Registration Process Authorized People Local Food Establishments Registration and Licensing System Page 26 E Kingdom of Saudi Arabia Cuo2cocouull eu jl e Lssll Saudi Food amp Drug Authority Ee Iolo Iam dell eiiumnmll Food Sector slaat ites The Executive Department for Local Markets Control Wels al Blow ole Wale cai 351 a The second step of the registration process requires from the user to specify the main headquarter address of the registered establishments The user has to insert some detailed information about the headquarter address 1f the address of the establishment 1s same as the headquarter address the user should select same as establishment address as shown in Fig 11 if not the user should fill the required information such as a City b Area c Establishment Location d Street Name e Building Number f Wasel e Zip Code h P O Box I Telephone Number 1 j Telephone Number 2 k Fax Number 1 1 Fax Number 2 m Email Address n Website o GPS X Y Upon completion of filling information please click NEXT button to move in to the next step Local Food Establishments Registration and Licensing System
17. entered pledge its availability at the intended time and verify that by clicking on the option specified for that Fig 17 Next the user is required to click the Submit button in order to send the registration request for processing it Once the user clicks on the submit button a confirmation message will be displayed to inform the user of sending the request for processing Fig 18 n addition an auto generated reference number which is needed for the cases of following up the registration request will be displayed Local Food Establishments Registration and Licensing System Page 39 Kingdom of Saudi Arabia Saudi Food amp Drug Authority CQ oS ooul cu all AS Loll Aolo IAAL G slall eiimll Food Sector slaat ites The Executive Department for Local Markets Control vid Glow le Wala Ase 351 Y Joallo 154 nlall anal KE Saudi Food amp Drug Authority Establishment Items Clearance e New Registration Step 7 Decaration Ratification pate gt lio Glogine uad lb calo usd Lg Lol logia ub Sails li An 44d igla gigol nd sl Cloglzall oU KI dial Saal ul L the undersigned do hereby confirm that all the information in this form and all accompanying documentation is correct I further confirm that the information referred to in my application file is available for verification v I Agree Figure 17 The Seventh Step of Registration Process Joallo JAAN dalali cual A Saudi Food
18. equest has been approved the establishment will be allowed to register its items Any completed registration would be considered a legal registration for a limited period of time Once the registration process has expired it should be renewed using the renewal service available on this module In addition the system has an update service which would allow the registered establishment to update its registration information at any time Each establishment can follow up on its registration requests using a specific search page in the module that was mainly designed for this purpose In this part of the user manual we will discuss the details of these services along with the specified pages for them The main registration update renewal and follow up services will be explained in details in the following sections Local Food Establishments Registration and Licensing System Page 15 er Kingdom of Saudi Arabia CudQoauw ll eu yell AS Loll Saudi Food amp Drug Authority VE Iolo Iol G slall Audi Food Sector edat ites The Executive Department for Local Markets Control Wels al Glow lt le Arle ai 351 a Establishment Registration service is considered an important service provided in registration and licensing System It can be accessed via establishment menu on the Home Page of the system as shown in Fig 7 below The service includes seven steps which require from the user to pass by all of them and fill their data before r
19. g Authority Z Iolo Iol G slall eiiimmll Food Sector edat ites The Executive Department for Local Markets Control Wels al Glow lt le Arle ai 351 a The fifth step of the registration process requires from the user to answer the following questions Food Safety amp Hygiene System a ISO Certificates Are Available i Yes choose from the following two options 1 ISO 9001 2 ISO 22000 11 No go to the next question b Do You Have HACCP Systems 1 Yes if yes the system should ask the user to upload the HACCP Systems as shown in Fig 14 11 No go to the next question other hygiene systems such as Fig 15 SOP SSOP Cleaning and Disinfection Water Supply Control Best Control Training Program of Employees GMP GHP 90 OQ ta BOUM c Local Food Establishments Registration and Licensing System Page 33 e n e e Kingdom of Saudi Arabia Cu 2ocouull eu all AS Loll Saudi Food amp Drug Authority EE locale Iam slall Audi Food Sector s faa g liad The Executive De e us Agallg Jee Golall ayall Saudi Food amp Drug Authority ENE Establishment Items Clearance New Registration Step5 Food Safety amp Hygiene r Food Safety amp Hygiene Food Safety amp Hygiene Control System ISO Certificates Are Available Yes ONo w ISO 9001 Jj ISO 22000 Do you have HACCP System Yes No f Aolo Jada esl Gual c Saudi Food amp Dr
20. g System Page 2 SS Kingdom of Saudi Arabia CudQoauw ll eu yell AS Loll Saudi Food amp Drug Authority VE Aolo Aal cesLeall Audi Food Sector edat ites The Executive Department for Local Markets Control Vache al gu dl le Ala ll as Lane 5 13 Saudi Food and Drug Authority SFDA is a Saudi authority responsible for following up the safety of foods and drugs for man and animal In addition SFDA is responsible for ensuring the protection of biological and chemical substances as well as electronic products The authority is consists of 3 main sectores each sector is responsible for tracking a set of safety issues in the kingdom These sectors are Food Drugs and Medical Devices SFDA system is an automated system that aims to organize manage and automate the manual work of SFDA The intended system is composed of a set of main subsystems each one of them is designed to automate the related work of a specific department of the authority In this user manual we will focus and clarify the Local Food Establishments Registration and Licensing System as a subsystem of the larger SFDA system The system was mainly designed to enable SFDA clients and employees to manage and accomplish all Food transactions within The Kingdom of Saudi Arabia The website would allow all food establishments and items to be registered successfully using the services provided in the system The processes of following up renewing and updating the registration are als
21. heir format should be non editable ones 1 e either images or PDF files Local Food Establishments Registration and Licensing System Page 8 Kingdom of Saudi Arabia Saudi Food amp Drug Authority Food Sector The Executive Department for Local Markets Control A doallo 1448 Goll Gell Saudi Food amp Drug Authority ZE Cu 2ocdocuull eu all AS Loll elgallo IZcl sltall eiiumll gat ites ult gu he A vA a ud BY e User Profile Information User Name and Password Account Type Select User Name Company Detailed Information Establishment Name Arabic Establishment Name English Establishment Short Name Oprora Establishment Address Company Authorized Person Person First Name Arabic Person Middle Name Arabic Person Last Name Arabic Person First Name Englsh Person Middle Name English Person Last Name English sate New Account Password Confirm Password Business Field s LJ Food Import and Export m C Food Import Position Select 3 Other Position Mobiee Number Email Fax Number Telephone Number Copy of Identity Document egen Copy of Authorization Letter cable Figure 2 Create New Account Local Food Establishments Registration and Licensing System Page 9 E Kingdom of Saudi Arabia CudQoauw ll eu yell AS Loll Saudi Food amp Drug Authori
22. ily Establishment Items Clearance New Registration Stepl Establishment Profile Establishment Information Establishment Name Arabic Trade Issue Date dall atii 17 12 1432 BS Establishment Name English Trade Expiry Date Food Establishment 17 12 1433 EN Establishment Short Name Establishing Date FE 17 12 1432 E Trade Registration Number Number Of Employees Option 132465 Capital Investment Options Establishment Status Options 0 00 Fee x Currency Options Select v Figure 8 The First Step of Establishment Registration Process Establishment Profile Indicates a mandatory field in the screen This applies to all screens Local Food Establishments Registration and Licensing System Page 19 SS Kingdom of Saudi Arabia CudQoaul l ceux il AS Loll Saudi Food amp Drug Authority Ee AQ allo dadaH dell Siall Food Sector sida e h The Executive Department for Local Markets Control EUR PASES AA 55139 2 Establishment Address The user has to insert some detailed information about the establishment address Fig 9 such as A City The user has to select the establishment city from the drop down list B Area The user has to write a brief description of the establishment corresponding area optinal C Establishment Location The user has to select the establishment location either inside or outside the Industrial City D Stree
23. ining new accounts Using this page the user can submit a registration application that will be processed by the responsible department Once the registration was approved the user will be receiving a specific activation email through which he can activate the created account using the Activate Account Page Those users who pass the account creation and activation processes could start using the system services The gateway of starting the usage of the system services 1s to provide the personal credentials using the third page of the module which is the Login Page Once the user being authenticated he will be redirected towards the fourth page of the module which is the Home Page that contains a list of links for its provided services Regarding the user credentials and specially the password part the module contains two supportive screens which would allow the user to manage his password In the cases of forgetting the password the system would allow its users to recover this problem using the fifth page of the system which is Forget Password Page Forget Password page can be accessed using the Login Page In order to enable the user from having the desired option for changing the individual password the system allows its users to change their password using the sixth page of the system which is Change Password Page This page could be accessed using a general link in all of the services pages as well as the Home page Loca
24. ities Once the period of validity of the license or even a month before the expiration date of the license becomes necessary on the user to apply for license renewal through the renewal of the license screen and can access the service from the list of the renewal of existing establishment on the home page of the system This page provides the user the ability to update any part of the information before sending the application for renewal and once the user is finished reviewing the information modify and send the request the request will be reviewed and then accepted or rejected In all cases the user will receive an email shows whether the application for renewal has been accepted or rejected 1f the application 1s accepted it will be to renew the license for a period of time new ones And must take into account that the process of renewal can not be accessed and utilized only if there is a prior application for registration was approved and became its validity 1s about to expire or already expired even be possible to make a renewal So if the user tries to make a renewal with no previous applications for registration or 1f the registration period is not finished yet the system will display a message informing the user that this service 1s not available due to the reasons mentioned Local Food Establishments Registration and Licensing System Page 42 E Kingdom of Saudi Arabia C1 cecuull eu il e Lssll Saudi Food amp Drug Authority Z
25. l Food Establishments Registration and Licensing System Page4 Kingdom of Saudi Arabia CudQoauw ll eu yell AS Loll Saudi Food amp Drug Authority Zz AQAIIDO Icl dell Siall Food Sector edat ites The Executive Department for Local Markets Control Wels al Glow lt le Arle ai 351 a The Login page which is illustrated in Fig 1 below is the first displayed page in the registration and licensing system It provides all of the common methodologies that are needed to authenticate a user on the system website The following three functionalities which are bounded in the below image in red rectangles 1 2 and 3 are required for all login scenarios 1 A unique user name to identify the user 2 A password to verify the identity of the user 3 A login button to send the login information to the server In case of successful Login the user will be redirected to the Home page with an appropriate welcome message displayed in its center But in failure Login a specific error will appear either if the user clicks the login button without filling 1n the user name password or if the login fails because the given information were not correct The Login page also provides the following optional elements which support these additional functions A A Register New User link that redirects users to an account registration page B A Help link for users who are having trouble logging in such as Forgetting Password C An Activation Link which
26. ment Browse Upload suncerioo YE Adoption from the owner of the establishment and confirmed by the Chamber of Commerce entitles Comment the person responsible Browse Upload 9 nuc hicioo Y A copy of attorney or authorization certified by the Chamber of Commerce of the person responsible Comment nws Upload vocero Y Figure 16 The Sixth Step of Registration Process Local Food Establishments Registration and Licensing System Page 35 E gt Kingdom of Saudi Arabia CudQoauw ll eui all e Loli Saudi Food amp Drug Authority 8 Iolo Iam dell Siall Food Sector sidat las ult gu eo A vA a ud 1 af The Executive Department for Local Markets Control I Location Map The user must attach a map location of the establishment to be register and it 1s a graphic draw of the site of food establishment 2 A copy of Commercial Registry The user must attach a valid copy of the Commercial register confirmed by the Chamber of Commerce and Industry RAPE PERLP PPP LDL GPRD EDO E DS o CINTIA de linatig Slaw 85159 ES 121 eur RI a a E e 2 2 xaJ So md a PM emm WEE aw P lS L aJ 3 Sa pd P Lo LS eb it ul S Y 93 M Ween E gd Sonu edi E 2 s ll a Ss es LIA A puis Cp Model Commercial Registry of Food Establishment 3 A valid copy of Municipality License The user must attach a valid copy of municipality license of es
27. n was not correct then an appropriate message will be displayed AL 4oallo Joel amp lrll dol Saudi Food amp Drug Authority Establishment Items Clearance Change Account Password User Name ibra4444 Old Password New Password Confirm Password Figure 6 Change Account Password Local Food Establishments Registration and Licensing System Page 14 gt Kingdom of Saudi Arabia CudQoauw ll Au all AS Loll Saudi Food amp Drug Authority VE calo dada G slall Audi Food Sector slaat ites The Executive Department for Local Markets Control Vache al 909 91 le Ala ll rs Lane 5 139 The Establishment Management module allows all Food Establishments to be legally registered in the SFDA via Local Food Establishment Registration and Licensing System The registration 1s an important process that should be renewed regularly for any local food establishment in the Kingdom of Saudi Arabia The process is considered as an official recognition of the establishment eligibility to exercise its works Through this module the user can benefit from the main establishment registration process The user can start registering an establishment by filling the specified registration form and submitting it Once the establishment registration request is submitted it can be followed up by the SFDA responsible department The responsible department will take care of processing it as either approved or rejected In case the registration r
28. o available in the developed system However any registration process should be allowed for only those registered users who have specific created account Hence the system contains a specific account registration module which would allow its users to become authorized members to use the system services This manual will provide the intended help for all food users to navigate the website pages view the provided services and become familiar with the functionalities provided This user manual is divided into sections each one of them represents the functionalities implemented in a specific module of the subsystem These modules are creat new account establishment account management register establishment search establishment request update and renwal establishment request Local Food Establishments Registration and Licensing System Page 3 Kingdom of Saudi Arabia Cu 2oocdouull eu ill AS loll Saudi Food amp Drug Authority Z Iolo 1cl dell Siall Food Sector slaat ites The Executive Department for Local Markets Control Vache Al 919 71 le Arle sr 3513 9 Account management module enables food subsystem to evaluate and manage its local establishment users accounts It provides functionality for creating and modifying users profiles validating user credentials and managing user settings such as passwords The module contains mainly six pages the first one Create New Account Page 1s designed for the purpose of def
29. ocal Markets Control Vache al gu dl le VA L ll Us Lane 55139 The first step of registering an establishment requires from the user to insert the full profile information about the establishment The content of the establishment profile is initially entered during the account creation However in this step the user should provide more detailed information This step includes 2 sections e Request Information The Request Information section contains non editable information about the created registration request This section would appear empty until the user inserts the first step of the request At that time this section will be filled with some auto generated information about the submitted request This information include The starting date of creating the request o The request status 1 e not submitted submitted approved or return for update o The initiator of submitting the request o Reference number generated for the request used to follow up the registration request e Establishment Information The second section of the page is the establishment information section The user has to insert some required data in the Establishment Profile and Establishment Address groups This can be accomplished as discussed in the following points I Establishment Profile The user will find in this group that some information is displayed as they were already inserted in the account creation process This would include th
30. ons allow the user to positioning excluded from production or exclude specific sites from the second rectangle to first rectangle or re locations excluded from production processes selected to the first rectangle optional Local Food Establishments Registration and Licensing System Page 31 Kingdom of Saudi Arabia Saudi Food amp Drug Authority CQ o oomul ceu ll AS Loll Aolo IAAL Aclall Audi Food Sector edat ites The Executive Department for Local Markets Control Wels al Glow ole Arla Vea cedar 351 a I New Registration Step4 arto Led enm sten Production Information Production Information Annual Production Capacity Ton Actual Annual Production Ton Storage Capacity Kindly fill in if Applicable Number Capacity Store Type Dn Stones Sesct v ona H e Chillers Select v Er Freezers e di PKT Storage Destination of Production Local Market Ss mm mm mmm e VA CH Ka Nationa Market a oo Export Ss ARANA me ww me ww _ Location of Production Exclude Environmenrta y Poluted Areas arc Industria Activities Areas orore to rfestrators of oett Area Subject to flooding Areas where waste ether sold or Quid cannot be removed effective Figure 13 The Fourth Step of The Establishment Registration Process Local Food Establishments Registration and Licensing System Page 32 Kingdom of Saudi Arabia Gg CudQoauw ll eu yell AS Loll Saudi Food amp Dru
31. stablishment Name From To Search Request Reference Number Trade Registration Number Establishment Name Status Submitted Date E 2 N 171232 10 132465 Food Establishment 17 12 1432 1 hin D Page size 4 1 items in 1 pag Figure 19 Search Establishment Registration Requests Local Food Establishments Registration and Licensing System Page 41 gt Kingdom of Saudi Arabia Cu 2 couull eu all e Ls2ll Saudi Food amp Drug Authority VE Aolo Aal cesLeall Audi Food Sector edat ites The Executive Department for Local Markets Control Wels al Glow lt le Arle ai 351 a The user can follow the same procedures described above to modify and update any information previously submitted in the registration request and service can be accessed by choosing Update Establishment Registration Request from the list of establishment on the home page of the system This page offers the user the ability to modify any part of the information at any time but it is necessary to take into account that the amendment process requires the presence of application for registration of pre approved so it would be possible to make update to it So if the user tries to make the update process without the presence of previous applications for registration or 1f there is an application for registration 1s submitted has not been approved yet the system will display a message informing the user that this service is only available for pre registered facil
32. t Name and Number the user should specity the street name and number if they exist E Building Number the user has to specify the establishment building number optinal F Wasel the user should specify the Wasel information optinal G Zip Code the user should specify the zip code of the establishment H P O Box the user should specify the P O Box for the establishment D Telephone Number 1 the user should specify the main telephone number of the establishment along with its extension if any J Telephone Number 2 if the establishment has an additional telephone line then the user could insert it along with its extension 1f any optinal K Fax Number 1 the user should specify the main fax number of the establishment along with its extension if any L Fax Number 2 if the establishment has an additional fax line then the user could insert it along with its extension if any optinal Local Food Establishments Registration and Licensing System Page 20 SS Kingdom of Saudi Arabia Cuocgdaouul cu il AS Loll Saudi Food amp Drug Authority Ee AQAIIDO Iam dell Siall Food Sector sida h The Executive Department for Local Markets Control Vache Al 919 781 le pr sr 3513 P M Email Address the user should specify the main email of the establishment N Website if the establishment has a specific website the user could insert it also optinal O GPS X Y the user can specify the detailed
33. tablishment to be registed or licensed Local Food Establishments Registration and Licensing System Page 36 gt Kingdom of Saudi Arabia C1 cecuull eu il AS Loll Saudi Food amp Drug Awvuthority Z doallo Izcl ewiLlell Sal Food Sector sida e h The Executive Department for Local Markets Control Vache al 909 91 le paa ll dl 55139 Model Municipality License of Food Establishment 4 A copy of Civil Defance License The user must attach a valid copy of civil defance license of establishment to be registed or licensed 058 ss ep n eS a Las eem x Leal Shiel A te ao ea o Lm T ye e Eo A ces m A m a Model Civil Defance License of Food Establishment 5 A Copy of Commercial Agency Certificate In case of commercial agency the user must attach a valid copy of the commercial agency certificate confirmed by the Chamber of Commerce and Industry for the establishment to be registed or licensed Local Food Establishments Registration and Licensing System Page 37 Kingdom of Saudi Arabia C1 cecuull eu il AS Loll Saudi Food amp Drug Authority Aolo Adal asltall euiumll Food Sector edat ites Glee Ag he GA AE Data Ttf 21a The Executive Department for Local Markets Control gt uu Ru DC A C s n e ai Ji1 5 539 13 3 AE e d WT a pow y adh O ANS us Saa FDIS cay EE Y a a ie ua Cc PRINC
34. thority Establishment Items Clearance New Registration Step1 Establishment Profe Establishment Information City Telephone 1 v Area Options Telephone 2 Options Establishment Location n Fax 1 Inside an industrial cty Outside an industrial city Street Name Fax 2 Onions Buiding Number Optons Email Wase Optona Website Options Zip Code GPS X Coordinate RO Box GPS Y Coordinate Figure 9 The First Step of Establishment Registration Process Establishment Address Local Food Establishments Registration and Licensing System Page 22 SS Kingdom of Saudi Arabia Cuocgdaouul cu il AS Loll Saudi Food amp Drug Awvuthority Ee AQ allo Iam dell Siall Food Sector sida e h The Executive Department for Local Markets Control EUR ghee Ala ll A 5139 3 Authorized People Once the user inserts the establishment information in the first step they will be directed through the registration application to part three in this step This part is concerned of inserting the related information of the authorized people of the establishment During the account creation process the user is asked to insert the related information of one authorized person in order to be used for contact purposes This part will allow the user to insert the related information of other employees in the establishment for the same purpose The step will display initially the inserted information of the au
35. thorized person that was inserted in the account creation process The page will allow the user to insert a new authorized person as shown in Fig 10 below and update the inserted information of this authorized person The page contains two main parts v The first part represents the main components of the authorized person information v The second part represents a grid of the inserted authorized people In case the user has to define a new authorized person then they should insert the following information Person Name in Arabic The user should insert the employee 3 syllable name in Arabic 2 Person Name in English The user should insert the employee 3 syllable name in English Local Food Establishments Registration and Licensing System Page 23 SS Kingdom of Saudi Arabia Cuocgdaouul cu il AS Loll Saudi Food amp Drug Awvuthority Ee AQ allo Iam dell Siall Food Sector slaat ites The Executive Department for Local Markets Control Ador Al 919 781 le Arle sr 3513 9 3 Role The authorized person role position should be specified by selecting it from the available list of roles 4 Mobile Phone Number the user should insert the authorized person mobile number 5 Email Address The user should insert the authorized person email address 6 Telephone Number The user should insert the authorized person telephone number 7 Fax Number The user should insert the authorized person fax n
36. ty VE AQAIIDO Iam dell Siall Food Sector ol sali llas The Executive Department for Local Markets Control vlone lg cle Wale Wace 351 a1 The registration process will not be completed until the user fills all of these fields In case the user forgets to insert anything an appropriate message will be displayed to notify him about that lt Once the users complete filling all the fields required they should click on confirm create new account button Then a confirmation message will be displayed for the user Fig 3 in order to confirm the registration process Similar email will be sent also for the user email to confirm the process as well Welcome Logout 2 nc 4 Agallo laa elall Anal C Saudi Food amp Drug Authority Confirmation Message Dear Customer Thank you for your registration with SFDA as a step for allowing you to get access to our services Your new account activation code will be sent to your email You can activate your account as per the instruction forwarded to your email along with activation code This new account can be used to complete you registration process Figure 3 The Confirmation Message Local Food Establishments Registration and Licensing System Page 10 ECH Kingdom of Saudi Arabia Cu 2 couull eu all e Ls2ll Saudi Food amp Drug Authority Z el all IZcl slall eiiumll Food Sector edat ites The Executive Department for Local Markets Control Wels al Glow lt le
37. ug Authority Establishment Items Clearance New Registration Step5 Food Safety amp Hygiene Food Safety amp Hygiene Food Safety amp Hygiene Control System ISO Certificates Are Available CO Yes No Do you have HACCP System O Yes No Other Hygiene Systems Figure 15 The Fifth Step of Registration Process Local Food Establishments Registration and Licensing System Page 34 D a A p gt Kingdom of Saudi Arabia S CudQoauw ll Guy Jall AS Loli Saudi Food amp Drug Authority VE Aolo dad G slall Audi Food Sector slaat ites The Executive Department for Local Markets Control vdd Glow he Wala Ase 351 Y The sixth step of the registration process requires uploading the supporting document for the registered establishment Fig 16 New Registration Step Step3 Gren Step5 Step6 Ste Supporting Documents supporting Documents Location Map Comment A valid copy of Commercial Record Comment Browse Upload wate esjpg A valid copy of Municipal license Comment mm Leen A water iiesjpo 8 A valid copy of Civil defense license Comment mbrewsem Upload cie hilsjpo Y In the case of the commercial agency is required to attach a copy of the commercial agency Comment confirmed by the Chamber of Commerce minem Upload i P sunset jng A copy of national identity or the family identity passport or residence of the person responsible Com
38. umber 8 Commercial Registry The user can upload a copy of the establishment commercial registry certificate optional 9 Authorization Letter the user can upload a copy of the establishment authorization letter optional As for the uploaded files their format should be non editable i e either images or PDF files The Identity Document and the Authorization Letter additional document are not required for inserting a new person However if they already exist then it is preferred to upload them For the other information required if the user forgets to insert any of them an appropriate message will be displayed to notify them about that Once the users finish the information filling process they should press the Add button The new inserted authorized person will be displayed in the authorized people grid The user could insert as many authorized persons as they wish using this step Local Food Establishments Registration and Licensing System Page 24 SS Kingdom of Saudi Arabia Cuocgdaouul cu il AS Loll Saudi Food amp Drug Authority Ee Aolo Aal cesLeall Audi Food Sector slaat ites The Executive Department for Local Markets Control lot l Y le A Parcel 3 1 art In case the user wants to save the inserted information in this step they can use the Save button The user can navigate to the next third step using the Next button or return back to the first step using the Back b
39. utton In case the user wants to update the inserted information of a specific inserted authorized person then the user should Press on the update button of that person record in the grid a Update the authorized person information that will be displayed in their controls b View the uploaded Identity Document and Authorization Letter documents by pressing on their displayed links c Update the uploaded documents as needed by pressing on the pen icons d Press on the Save button This would save the updates made on the information of the selected authorized person e When the user applies the intended updates the updated record will be displayed in the authorized people grid Once the updates were saved the Add button will be enabled again and the Save button will be disabled Local Food Establishments Registration and Licensing System Page 25 Kingdom of Saudi Arabia Saudi Food amp Drug Authority CQ o oomul cui all AS Loll IOl dada slall Audi Food Sector edat las The Executive Department for Local Markets Control vela lg le pal raid 351 a Joao JAAN del cul Saudi Food A Drug Authority Establishment Items Clearance New Registration Step1 Establishment Profile Establishment Information Person Arabic First Name Role Select Md Mobie Person Arabic Middle Name Emai Person Arabic Last Name l Telephone oz Person English First Name
40. would allow those users who have already created new accounts and were approved to be activated Local Food Establishments Registration and Licensing System Page 5 Kingdom of Saudi Arabia Cus cauull eui ell e Loli Saudi Food amp Drug Authority Ee AQ ale dada slall Siall Food Sector slaat ites The Executive Department for Local Markets Control Wels al tg Ze Wale Vea acean 351 a I dgallg Jo l dolall dial Saudi Food amp Drug Authority Login Create New Account a Login Name Password Forgot your password Activate your account Figure 1 Main login page Local Food Establishments Registration and Licensing System Page 6 SS Kingdom of Saudi Arabia Cuocogdaouull cu all AS Lol Saudi Food amp Drug Authority VE Aolo Aal cesLeall Audi Food Sector s faa llas The Executive Department for Local Markets Control Vache al gu dl le sla ll Des Lane 5139 Create new account page collects the desired information from the food establishments users of Food System In Fig 2 below the registered user has to insert the following sets of information The following points summarize these components along with their fields specifications A User Name and Password In this component the user has to insert his intended credentials that will be used in the system those information are as following 1 Account Type the user selects the account type from the drop down list 2 User Name the user
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