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1. SNMP Alert via Simple Network Management Protocol SNMP System log server Alert to remote system log server Event log System event log to record critical events Figure 3 4 1 3 4 1 System name System name can change system name Default system name composed of model name and serial number of this system e g IR1I6SCSER A00001 System contig System name System name iIR18SCSER ADO0001 Figure 3 4 1 1 3 4 2 IP address 23 a StoragePro IRIOSCSER IP address can change IP address for remote administration usage There are 2 options DHCP Get IP address from DHCP server or static IP The default setting is DHCP User can change the HTTP HTTPS and SSH port number when the default port number is not allowed on host server System config 7 IP address DHCP Static Address Mask Gateway DNS MAC 00 13 78 00 00 DB HTTP port HTTPS port SSH port mm Figure 3 4 2 1 zl 443 3 4 3 Language Language can set the language shown in Web Ul The option Auto Detect will be detected by browser for language setting System config f Language Language Auto Detect iT English Simplified Chinese Figure 3 4 3 1 3 14 SCSI SCSI can change SCSI bus speed Sometimes due to the server environment limitation or debug issue user can lower down the SCSI bus speed to 160MB SOMB or 40MB 24 a StoragePro IRIGSCSER Bus Speed 32
2. IP Subnet Mask 255 255 255 0 IP Gateway 192 168 010 254 IP Address AOSE address Change IP IP Subnet Adjust er Config Static IP Mask IP Gateway Adjust Goor Apply IP Sn p Nov Reset to Default 4Yes Nov Caution Before power off it is better to execute Shutdown to flush the data from cache to physical disks System buzzer The system buzzer features are listed below 1 2 The system buzzer alarms 1 second when system boots up successfully The system buzzer alarms continuously when there is error occurred The alarm will be stopped after error resolved or be muted The alarm will be muted automatically when the error is resolved E g when RAID 5 is degraded and alarm rings immediately user changes adds one physical disk for rebuilding When the rebuilding is done the alarm will be muted automatically 18 m StoragePro IRIOSCSER Chapter 3 Web GUI guideline 3 1 Web GUI hierarchy The below table is the hierarchy of web GUI System Config System name IP address Language SCSI Login config Password Date Mail SNMP Messenger System log server Event log Volume confio Physical disk Volume group User data volume Cache volume Logical unit Enclosure management SAF TE config Hardware monitor S M A R T UPS Maintenance Upgrade Info Reset to default gt 3 gt gt gt gt gt gt Step 1
3. P My Computer a File Edit View Favorites Tools Help Oek Q P P seach E Folders i Gb X 19 Address z My Computer Hard Disk Drives Ss Local Disk C Local Disk 19 5 GB 17 0 GB S Local Disk D Local Disk 19 5 GB 16 2 GB Se Local Disk E Local Disk S Local Disk F Local Disk 18 0 GB 16 4 GB olume H Local Disk 2 72 TB 2 72 TB New Volume H Devices with Ret c space 2 72 TB Total Size 2 72 TB 1831 Floppy A EE AEN OS 2939 2 G CD Drive 3 20 GB bytes Figure D 7 Caution If user setups 512B block size for VD and the host server OS is 32bit in the last step of formatting disk user will find OS can not format the disk sector after 2048GB 2TB a StoragePro IRIGSCSER 7 Wrong setting result OS can not format disk sector after 2048GB 2TB ZPDisk 0 Basic C D E F 76 68 GB 19 53 GB FAT32 19 53 GB FAT32 19 53 GB 18 08 GB NTFS Online Healthy System Healthy Boot Healthy Healthy ZPDisk 1 Basic New Volume H 2792 99 GB 2048 00 GB NTFS 744 99 GB mme DX Os cannot format this area OS cannot mme DX Os cannot format this area this area mme X OS cannot format this area Online Healthy Unallocated zSICD ROM 0 DYD EN OS 2939 2 G 3 20 GB 3 20 GB UDF Online Healthy FigureD 8 Disclaimer Information in this document is provided in connection with Ci Design and iStoragePro products No license express or implie
4. User data volume it displays an M in Status 4 and complete percentage of migration in R96 VG RO RAIDS sl RAID PD slot L23358 Select PO ze Back hest gt gt 59 a StoragePro IRIOSCSER Figure 4 2 1 Volume config Volume group Create n Delete Name Total Free PD UDV Status 12 3 RAID GB GB i ricas VG RO RATI Online RAID 5 e 76 7i 3 1 Dn x Create e Delete e Figure 4 2 2 Figure 4 2 2 RAID 0 with 2 physical disks migrates to RAID 5 with 3 physical disks Volume config User data volume Attach o Snapshot Create e Delete Size R Snapshot VG CV Name GB Status 1 2 3 S RAID LUN GB Mane ME UDV RO 3 D G we BHI 0 00 0 00 o de s DM 12 RAIDS 0 VERO 100 Attach Snapshot e Create e Delete a Figure 4 2 3 Figure 4 2 3 A RAID 0 migrates to RAID 5 the complete percentage is 12 To do migration the total size of VG must be larger or equal to the original VG It does not allow expanding the same RAID level with the same hard disks of original VG During the setting migration if user doesn t setup correctly controller will pop up warning messages Below is the detail of messages 1 2 9 Invalid VG ID Source VG is invalid Degrade VG not allowed Source VG is degraded Initializing rebuilding operation s going Source VG is initializing or rebuilding Migration operation s going Source VG is already in migration Inv
5. 1 Select Volume config Cache volume 2 If there is no free space for creating a new dedicated cache volume Firstly decrease the global cache size by clicking the button gt in size column After resizing click Conf to return to the cache volume page 3 Click pest i to enter the setup page ONTEM B Fill in the size and click Done A new dedicated cache volume has been set Eam 45 m StoragePro IRIOSCSER Tips The minimum size of global cache volume is 40MB The minimum size of dedicated cache volume is 20MB Step 2 Create VG Volume Group Please refer to Step 1 of Example 1 to create VG Step 3 Create UDV User Data Volume Please refer to Step 2 of Example 1 to create UDV To create a UDV with dedicated cache volume please follow the below procedures Name LIpVy RS 2 VG name Eee CV No Dedicated 20 MB sl Capacity GB 64 Stripe height KB 64 sl Block size B 512 Read Write C write through cache Write back cache Priority High priority C Middle priority Low priority zz Back e Confirm e Figure 3 5 6 10 1 Select Volume config User data volume 2 Click T Create Ls m 3 Enter a UDV name choose a VG Name and select Dedicated cache which is created at Step 1 Enter the size of UDV decide the stripe height block size read write mode and set priority then click i Confirm B a 4 Done A UDV using dedicated cache has bee
6. Connect SCSI cables terminators console cable and management port cable in advance 2 2 Storage introduction For iR16SCSER storage protocol such as SCSI has two ends in the connection These ends are initiator and target The SCSI initiator requests or initiates any SCSI communications It requests all SCSI operations like read or write An initiator is usually located on the host server side e g a SCSI HBA initiator SCSI HBA 4 Daisy chain SCSI Terminator SCSI device 1 target SCSI device 2 target Figure 2 2 1 m StoragePro IRIGSCSER The target is the storage device itself or an appliance which controls and serves volumes or virtual volumes The target is the device which performs SCSI command or bridge to an attached storage device 2 3 Management methods There are three management methods to manage iStoragePro subsystem describe in the following 2 3 1 Web GUI iStoragePro subsystems support graphic user interface to manage the system Be sure to connect LAN cable The default setting of management port IP is DHCP and DHCP address displays on LCM user can inspect LCM for IP first then open the browser and type the DHCP address The DHCP address is dynamic and user may need to check every time after reboot When DHCP service is not available controllers use zero configuration Zeroconf to get an IP address Take an example on LCM 192 168 10 50 iStoragePro IR16SCSE
7. spare If snapshot is needed please create volumes by manual and refer to next chapter for more detail about snapshot Quick Install has a smarter policy When the system is inserted with some HDDs Quick Install lists all possibilities and sizes in different RAID levels it will use all available HDD for RAID level depends on which user chooses When system has different sizes of HDDs e g 8 200G and 8 80G it lists all possibilities and combination in different RAID level and different sizes After user chooses RAID level user may find there are still some HDDs are available free status The result is using smarter policy designed by iStoragePro It gives user 1 Biggest capacity of RAID level for user to choose and 2 The fewest disk number for RAID level volume size E g user chooses RAID 5 and the controller has 12 200G 4 80G HDDs inserted If we use all 16 HDDs for a RAID 5 and then the maximum size of 21 m StoragePro IRIOSCSER volume is 1200G 80G 15 By the wizard we do smarter check and find out the most efficient way of using HDDs The wizard only uses 200G HDDs Volume size is 200G 11 2200G the volume size is bigger and fully uses HDD capacity Step 1 Select Quick install and then choose the RAID level After RAID level is chosen click Next gt gt Then it will link to next page Quick install Step1 RAID Of 609 GB FAID 11 76 GB 1 a E a AE RAID 5 571 GE
8. 5 1 3 5 1 Physical disk Physical disk to view the status of hard drives in the system The following are operation tips 1 Multiple selection Select one or more checkboxes in front of the slot number Or select the checkbox at the top left corner which will select all slots Check again will select none 2 The list will disappear if there is no VG or only VG of RAID 0 and JBOD Because these RAID levels cannot be set as dedicated spare disk 3 These three functions Free disks Global spares and Dedicated spares can make multiple selections 4 The instructions of the web pages eg volume config of VG UDV CV LUN pages are the same as previous steps 30 g StoragePro IR IOSCSER Free disks Global spares e Dedicated spares e Size VG Slot WWN Se See Status 1 2 Speed 1 Good a e 2071001378a8a002 74 VG RO mn B RD 3 0Gb 2 Good E e 207c001378a8a002 74 VG R mmi BH RD 3 0Gb 3 Good PE e 207b001378a8a002 74 VG RO fi RD 3 0Gb 4 Good L e 207a001378a8a002 74 VG R amm BH RD 3 0Gb 5 Good PR e 2079001378a8a002 74 fi FR 3 0Gb 6 Good E 207d001378a8a002 74 VG R6 m BH RD 3 0Gb 7 Good C e 206f001378a8a002 74 VG R6 amm B RD 3 0Gb 8 Good e 2070001378a8a002 74 VG R6 BH RD 3 0Gb 7 2078001378a8a002 74 VG R6 poss d 3 0Gb e aoa RD e 2072001378a8a002 74 id a 3 0Gb asa FR i 8 H 2073001378a8a002 74 G R6 de r 3 0Gb 1 aoa YG DS F 12 Good 207400137
9. H rn 1 5Gb Figure 3 5 6 7 Figure 3 5 6 7 Slot 5 is set as global spare disk Step 5 Done They can be used as SCSI disks Delete UDVs VG please follow the steps listed below Step 6 Detach LUN from UDV In Volume config Logical unit Attach Detach Ivi Bus SCSI ID LUN UDY name Iv 1 0 0 UDY RS 1 Iv 2 2 3 UDV R3 2 Attach Detach Figure 3 5 6 8 43 m StoragePro IRIOSCSER 1 Select LUNs by clicking the checkbox in the row and then click D Detach D o 2 Choose OK 3 Done There will pop up a confirmation page Step 7 Delete UDV User Data Volume To delete the user data volume please follow the procedures Select Volume config User data volume oelect UDVs by clicking the checkbox in the row Click Delete There will pop up a confirmation page Choose OK Done The UDVs are deleted p wu To Tips When deleting UDV the attached LUN s related to this UDV will be detached automatically Step 8 Delete VG Volume Group To delete the volume group please follow the procedures 1 Select Volume config Volume group 2 Select a VG by clicking the checkbox in the row make sure there is no UDV on this VG otherwise the UDV s on this VG must be deleted first 3 Click Delete There will pop up a confirmation page 4 Choose OK 5 Done The VG is deleted Tips The action of deleting one VG will succeed only when all of the related UDV s
10. IR I16SCSER The procedures are as follows LDV LUpy R5 1 S0GB Bus ao Bg SCSI ID 0 Bl LUN 0 BR lt lt Back e Confirm Figure 3 5 6 5 1 Select a UDV 2 Choose Bus ID SCSI ID and LUN to attach then click ii Confirm B 3 Done 4 Do one more time to attach another UDV Attach e Detach e EI Bus SCSI ID LUN UDY name 1 D D UDW R5 1 2 2 3 UDV R5 2 Attach e Detach e Figure 3 5 6 6 Figure 3 5 7 6 UDV R5 1 is attached to Bus 1 SCSI ID 0 and LUN 0 and UDV R5 2 is attached to Bus 2 SCSI ID 2 and LUN 3 Caution Be careful to avoid conflicts of SCSI IDs at the same SCSI bus for IR16SCSER Step 4 Set global spare disk To set global spare disks please follow the procedures 1 Select Volume config Physical disk HAD m StoragePro IRIOSCSER 2 Select the free disk s by clicking the checkbox in the row then click o Global spares e 3 GS icon is shown in status 1 column to set as global spares Select E Free disks Global spares e Dedicated spares e 0 Slot WWN piis bud Status 1 2 Speed e 2007001378a40040 38 VG RS ULLA fi np 1 5Gh a 2017001378a20ed9 30 VG RS E BH RD 1 5Gb s o 2018001378a202d9 38 VIG RS dk FH np 15658 2019001378a202d9 38 VIG RS DHA FH np 1 5Gb o 201a001378a202d9 38 BS fi cs 1 565 RW 20c4001378000108 38 ELLA fi Fr 1 5Gh IR o 201c001378a202d9 SB Bees fi FR 1 566 e 201b001378a202d9 38 ELS
11. SATA 3 0Gb s 32M NCQ Seagate NL35 ST3400633NS 400GB 7200RPM SATA 3 0Gb s 16M Seagate NL35 ST3500641NS 500GB 7200RPM SATA 3 0Gb s 16M Barracuda ES ST3500630NS 500GB 7200RPM SATA 3 0Gb s 16M Seagate ES 2 ST31000340NS 1000GB 7200RPM SATA 3 0Gb s 32M Westem Digital Westem Digital Westem Digital Westem Digital Westem Digital RE2 WD5000ABYS 500GB 7200RPM SATA 3 0Gb s 16M NCQ B Event notifications e PD events 7 EE REES INFO Disk inserted Disk lt slot gt is inserted into system WARNING Disk lt slot gt is removed from system ERROR HDD failure Disk lt slot gt is disabled e HW events Level KE ne ee INFO ECCifo ECCmemoryisinstalled INFO ECC info Non ECCmemoryisinstalled SCSI info Received SCSI Bus Reset event at the SCSI Bus lt number gt e EMS events ST E ee INFO Power installed Power number is installed ERROR Power number is absent Power number is restored to work INFO INFO Fanwork X Fan number isrestoredto work 69 m StoragePro IRIGSCSER INFO Fan installed Fan lt number gt is installed ERROR Fan not present Fan lt number gt is not present WARNING Thermal warning System temperature location is a little bit higher shutdown will do the auto shutdown immediately value higher lower ERROR Voltage critical System voltages location failed ERROR V
12. needs at least one hard drive 1 4 Volume relationship diagram m StoragePro IRIGSCSER UDV 1 UDV 2 Global CV Dedicated CV Figure 1 4 1 This is the volume structure of iStoragePro designed It describes the relationship of RAID components One VG Volume Group consists of a set of UDVs User Data Volume and owns one RAID level attribute Each VG can be divided into several UDVs The UDVs in one VG share the same RAID level but may have different volume capacity Each UDV will be associated with one specific CV Cache Volume to execute the data transaction Each CV can have different cache memory size by user s modification setting LUN Logical Unit Number is a unique identifier in which users can access through SCSI commands m StoragePro IRIOSCSER Chapter 2 Getting started 2 1 Before starting Before starting prepare the following items i ner RD SS Check Certification list in Appendix A to confirm the hardware setting is fully supported Read the latest release note before upgrading Release note accompany with firmware A server with a SCSI HBA SCSI cables and terminators CAT 5e or CAT 6 network cables for management port Prepare storage system configuration plan Management port network information When using static IP please prepare static IP addresses subnet mask and default gateway Setup the hardware connection before power on servers and iStoragePro subsystems
13. server is dedicated to the specific or other application The snapshot copies can be taken manually or by schedule every hour or every day depends on the modification iStoragePro subsystem is the most cost effective disk array controller with completely integrated high performance and data protection capabilities which meet or exceed the highest industry standards and the best data solution for small medium business SMB users Caution Snapshot iSnap rollback features need 512MB RAM or more Please refer to RAM certification list in Appendix A for more detail 1 2 Terminology The document uses the following terms RAID is the abbreviation of Redundant Array of Independent Disks There are different RAID levels with different degree of the data protection data availability and performance to host environment The Physical Disk belongs to the member disk of one specific volume group Volume Group A collection of removable media One VG consists of a set of UDVs and owns one RAID level attribute User Data Volume Each VG could be divided into several UDVs The UDVs from one VG share the same RAID level but may have different volume capacity Cache Volume Controller uses onboard memory as cache All RAM except for the part which is occupied by the controller can be used as cache Logical Unit Number A logical unit number LUN is a unique identifier which enables it to differentiate among separate
14. 0MB 320MB Figure 3 4 4 1 3 4 5 Login config Login config can set single admin and auto logout time The single admin can prevent multiple users access the same controller at the same time 1 Auto logout The options are 1 Disable 2 5 minutes 3 30 minutes 4 1 hour The system will log out automatically when user is inactive for a period of time 2 Login lock Disable Enable When the login lock is enabled the system allows only one user to login or modify system settings System contig Login config Auto logout Disable sl uias Cossus e Enable Figure 3 4 4 1 3 4 6 Password Password can change administrator password The maximum length of admin password is 12 characters 7 System contig Password Old password Password Confirm Figure 3 4 6 1 25 a StoragePro IRIOSCSER 3 4 7 Date Date can set up the current date time and time zone before using or synchronize time from NTP Network Time Protocol server how 200784 16 16 18 Time zone Asia Taipei el d Setup date and time manually Date 200 r 8 m Time JS PEE 53 C NTP Server Figure 3 4 7 1 3 4 8 Mail Mail can enter at most 3 mail addresses for receiving the event notification Some mail servers would check Mail from address and need authentication for anti spam Please fill the necessary fields and click Send test mail to test whether email functions are available Use
15. 1 Messenger IP hostname 2 Messenger IP hostname 3 Send events INFO WARNING MY ERROR IY Figure 3 4 10 1 3 4 11 System log server Using System log server user can choose the facility and the event log level The default port of syslog is 514 The default setting enables event level INFO WARNING and ERROR event logs System config System log server Server IP hostname Port 314 Facility Local4 sl Event level INFO Iv WARNING IV ERROR M Figure 3 4 11 1 28 m StoragePro IRIOSCSER There are some syslog server tools The following web sites are for your reference WinSyslog http www winsyslog com Kiwi Syslog Daemon http www kiwisyslog com Most UNIX systems build in syslog daemon 3 4 12 Event log Event log can view the event messages Click Filter button to choose the level of display event log Click Download button will save the whole event log as a text file with file name log ModelName SerialNumber Date Time txt e g log iR16SCSER A00001 20070801 120000 txt Click Clear button will clear event log Click Mute button will stop alarm if system alerts Filter e Download e Mute Clear e INFO Wed 08 Aug 2007 18 04 25 CST Up Quirckesasnas has been created INFO Wed 08 Aug 2007 18 04 25 CST vis QUICK4S5427 has been created INFO Wed 08 Aug 2007 18 01 17 CST admin login from 192 168 10 121 via Web UI Figure 3 4 12 1 For customizing your own display o
16. 78a202d9 35 VIG RS amm fi np 1 5Gb a Good O 2018001378a202d9 35 VIG RS RD 1 5Gb 4 Good F 2019001378a202d9 EIS VIG RS am fi RD 1 566 S Gond BR 201a001378a202d93 35 VIG RS amm FH ps 1 5Gb D Good F 2O0c40013 78000108 35 mm fi rn 1 5Gb D Good O 8 201c001378a20209 EIS mn fi rn 1 5Gb H Good BR 201b001378a202d09 38 mn fi fr 1 5Gb Figure 3 5 6 13 Figure 3 5 6 13 Slot 5 has been set as dedicated spare disk of VG named VG R5 Step 6 Done The PDs can be used as SCSI disks Delete UDVs and VG please follow the steps Step 7 Detach LUN from UDV Please refer to Step 6 of Example 1 to detach LUN Step 8 Delete UDV User Data Volume Please refer to Step 7 of Example 1 to delete UDV Step 9 Delete VG User Data Volume Please refer to Step 8 of Example 1 to delete VG Step 10 Free dedicated spare disk To free dedicated spare disks please follow the procedures 1 Select Volume config Physical disk 2 Select the dedicated spare disk by clicking the checkbox in the row then click Free disks to free disk 48 m StoragePro IRIOSCSER Step 11 Delete dedicated cache volume To delete the cache volume please follow the procedures 1 Select Volume config Cache volume 2 Select a CV by clicking the checkbox in the row 3 Click Delete There will pop up a confirmation page 4 Choose OK 5 Done The CV has been deleted Caution Global cache volume c
17. 8383002 74 mm fi FR 3 0Gb e 2075001378a8a002 4 mmm BH FR 3 0G 7 2076001378a8a002 74 A r 3 0Gb ada FR 2077001378a8a002 ammmi FR 3 0G O Se 20f5001378a8a002 74 Baan f 3 0Gb e aoa FR Auto spindown Disabled Free disks Global spares e Dedicated spares e Figure 3 5 1 1 Figure 3 5 1 1 Physical disks of slot 1 2 3 4 are created for a VG named VG R0 Physical disks of slot 6 7 8 9 are created for a VG named VG R6 Slot 11 is set as dedicated spare disk of VG named VG R6 The others are free disks e PD column description The position of hard drives The number of slot begins from left to right at the front side The button next to the number of slot is More Information It shows the details of the hard drive 284 m StoragePro IRIOSCSER WWN World Wide Name Size GB Capacity of hard drive VG Name Related volume group name The status of hard drive GOOD gt the hard drive is good DEFECT gt the hard drive has the bad blocks FAIL gt the hard drive cannot work in the respective volume RD gt RAID Disk This hard drive has been set to RAID FR gt FRee disk This hard drive is free for use DS gt Dedicated Spare This hard drive has been set to the dedicated spare of the VG GS gt Global Spare This hard drive has been set to a global spare of all VGs RS ReServe The hard drive contains the VG information but cannot be u
18. AFTE 1 2 SAFTE Disabled Enable e Disable e Figure 3 6 1 1 Figure 3 6 1 1 Enable SAF TE in Bus 0 SCSI ID 15 and LUN 0 The SAF TE client software is available at the following web site safte monitor http oss metaparadigm com safte monitor SANtools http www santools com 3 6 2 Hardware monitor Hardware monitor can view the information of current voltage and temperature 50 a StoragePro IRIOSCSER Enclosure management Hardware monitor Item Information 1 5V 1 52 V min 1 44 V max 1 63 V 3 3v 3 28 V min 3 10 V max 3 55 V ADM 5 02 V min 4 80 V max 5 35 V 12v 12 08 V min 11 40 V max 12 50 V 2 5V 2 54 V min 2 45 V max 2 75 V PSU 5V Backplane 5 10 V min 4 70 V max 5 35 V PSU 12V Backplane 12 23 V min 11 40 V max 12 80 V PSU 3 3V Backplane 3 31 V min 3 10 V max 3 55 V Daughter Board 43 0 C hyst 0 0 C high 70 0 ICH PCI X BRG 33 5 C hyst 0 0 C high 60 0 CJ Core Processor 46 0 C hyst 0 0 C high 75 0 CJ Location 1 Backplane 429 0 C hyst 0 0 C high 45 0 ICH Location 2 Backplane 429 0 C hyst 0 0 C high 45 0 ICH Location 3 Backplane 429 5 C hyst 0 0 C high 45 0 C PSU1 Backplane good PSU2 Backplane good FAN 1 Backplane good FAN2 Backplane good FAN3 Backplana good Auto shutdown Figure 3 6 2 1 If Auto shu
19. B Total capacity of the cache volume The button next to the CV size is Resize The CV size can be adjusted UDV Name Name of the UDV e CV operations description Create Create a cache volume Delete Delete a cache volume If there is no free space for creating a new dedicated cache volume cut down the global cache size first After resized then the dedicated cache volume can be created S Tips The minimum size of global cache volume is 40MB The minimum size of dedicated cache volume is 20MB w DP 3 5 5 Logical unit number Logical unit can view the status of attached logical unit number of each UDV User can attach LUN by clicking the i Attach After selecting Bus ID SCSI ID LUN click Confirm D A UDV UDV O1 30GB v Bus ul Bi SCSI ID 0 B LUN 0 0 lt lt Back confirm e Figure 3 5 5 1 38 m StoragePro IRIOSCSER Attach gt Detach e F Bus SCSI ID LUN UDY name 1 D 0 UD 01 F z 3 4 UDW 02 Attach gt Detach gt Figure 3 5 5 2 e LUN operations description Attach a logical unit number to a user data volume Detach a logical unit number from a user data volume Caution Notify which bus the SCSI cable is connected for iR16SCSERC it must match the bus ID which is attached 3 5 6 Example The followings are examples for creating volumes Example 1 is to create two UDVs sharing the same CV global cache volume and set a global spare dis
20. ITY OR FITNESS FOR ANY SPECIFIC PURPOSE REGARDLESS OF ORIGIN iStoragePro DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY FOR CLAIMS OF ACTUAL OR ALLEGED PATENT INFRINGEMENT FOR ANY iStoragePro PRODUCT INCLUDING iStoragePro PRODUCTS THAT ARE COMBINED WITH HARDWARE SOFTWARE EQUIPMENT OR OTHER MATERIALS NOT FURNISHED BY iStoragePro INCLUDING ANY COVERAGE FOR COMPENSATORY DAMAGES PUNITIVE DAMAGES ATTORNEY FEES COSTS CONSEQUENTIAL DAMAGES OR OTHER LOSSES EXPENSES OR DAMAGES UNDER NO CIRCUMSTANCE IS iStoragePro LIABLE FOR ANY OF THE FOLLOWING EVEN IF PURCHASER HAS BEEN INFORMED OF THEIR POSSIBLITY a LOSS OF DAMAGE TO DATA b INCIDENTAL OR CONSEQUENTIAL DAMAGES c LOST BUSINESS REVENUE PROFIT GOODWILL OR ANY ANTICIPATED SAVINGS d THIRD PARTY CLAIMS AGAINSI PURCHASER FOR DAMAGES m StoragePro IRIOSCSER RMA Procedures Should it be necessary for any reason to return a product to iStoragePro an RMA return authorization number must be obtained and the following procedures must be followed 1 Fax or email a request to a iStoragePro representative stating reason for return and provide purchase order number invoice number iStoragePro s part number and serial number when applicable 2 Purchaser will be faxed or emailed a RMA number and instructions for returning products 3 The RMA number must appear on the shipping label of each carton and all shipping documents that are being returned RMA product must be received by iStor
21. M functions Alarm Mute Reset Shutdown Quick Install View IP Setting Change IP Config and Reset to Default will rotate by pressing 4 up and w down When there is WARNING or ERROR occurred LCM default filter the LCM shows the event log to give users more detail from front panel The following table is function description Mute alarm when error occurs Reset Shutdown Reset or shutdown controller Quick steps to create a volume Please refer to next chapter for operation in web UI View IP Setting Display current IP address subnet mask and gateway Change IP Set IP address subnet mask and gateway There are 2 Config options DHCP Get IP address from DHCP server or static IP Reset to Default Reset to default will set password to default 1234 and set IP address to default as DHCP setting Default IP address 192 168 10 50 DHCP Default subnet mask 255 255 255 0 Default gateway 192 168 100 254 The following is LCM menu hierarchy StoragePro Alarm Mute 4Yes Nov OT ay Reset aYes Woll Reset Shutdownl Shutdown aves Nov Volume Size Adjust Volume xxx GB Size RAID 0 p Adjust Bus ID RAID 1 RAID 3 Quick Install RAID 5 SCSI ID Adjust SCSI ID RAID 6 EON RAID 0 1 Adjust LUN xxx GB Apply The Config AYes Nov g StoragePro 2 4 2 IRIOSCSER Static IP IP Address 192 168 010 050 View IP Setting
22. OR SUBSITIUE THE PRODUCTS FREIGHT PREPAID AND HONOR THE BALANCE OF WARRANTY PERIOD PRODUCTS THAT HAVE BEEN DAMAGED THROUGH NEGLIENCE ACCIDENT ABUSE MISAPPLICATION MODIFICATION MISUSE OF THE PURCAHSER OR ITS AGNEST OR DAMAGED THROUGH SERIVICES UPGRADES CHANGE VERSION OR EXPANSIONS PERFORMED BY NOT A iStoragePro s REPRESENTATIVE OR iStoragePro AUTHORIZED SERVICE PROVIDER WILL BE AT PURCASHER S DISCRETION REPLACED AT PURCHASER S COST OR RETURN TO PURCHASER UN REPAIRD FREIGHT COLLECT m StoragePro IRIGSCSER Preface About this manual This manual is the introduction of iStoragePro iR16SCSER controller and it aims to help users know the operations of the disk array system easily Information contained in this manual has been reviewed for accuracy but not for product warranty because of the various environments OS settings Information and specification will be changed without further notice For any update information please visit www istoragepro com and your contact windows Copyright 2009 iStoragePro All rights reserved Thank you for using iStoragePro products if you have any question please e mail to info istoragepro com We will answer your question as soon as possible Package content One iR16SCSER controller SCSI Cable x2 Terminator x2 e Backplane solution o IR16SCSER N U320 SCSI x2 to SATA II xN bays RAID controller Please contact with info istoragepro com to get the latest
23. Please review the details from the website http www apc con First connect the system and APC UPS via RS 232 for communication Then set up the shutdown values when power is failed UPS in other companies can work well but they have no such communication feature UPS Type select UPS Type Choose Smart UPS for APC None for other vendors or no UPS Shutdown When below the setting level system will shutdown Battery Level Setting level to 0 will disable UPS 76 Shutdown If power failure occurred and system can not return to Delay s value setting status the system will shutdown Setting delay to 0 will disable the function Select ON when power is gone UPS will shutdown by itself after the system shutdown successfully After power comes back UPS will start working and notify system to boot up OFF will not The status of UPS Detecting Running Unable to detect UPS Communication lost UPS reboot in progress UPS shutdown in progress Batteries failed Please change them NOW a4 g StoragePro IRIOSCSER Battery Level Current percentage of battery level 3 7 System maintenance Maintenance allows operation of the system functions including Upgrade to the latest firmware Info to show the system version Reset to default to reset all controller configuration values to factory settings Config import amp export to import and export all controll
24. R e http 192 168 10 50 Or https 192 168 10 50 https connection with encrypted Secure Sockets Layer SSL Please be aware of the https is slower than http https is supported on some specified models Click any function at the first time it will pop up a dialog to authenticate current user Login name admin Default password 0000 g StoragePro IRIGSCSER 2 3 2 Console serial port Use NULL modem cable to connect console port The console setting is baud rate 115200 8 bits 1 stop bit and no parity Terminal type vt100 Login name admin Default password 0000 2 3 3 Remote control secure shell SSH secure shell is required for controllers to remote login The SSH client software is available at the following web site SSHWinClient WWW http www ssh com Putty WWW http www chiark greenend org uk Host name 192 168 10 50 Please check your DHCP address for this field Login name admin Default password 0000 Tips iStoragePro controllers only support SSH for remote control For using SSH the IP address and password are required for login 2 4 Enclosure 2 4 1 LCM There are four buttons to control iStoragePro LCM LCD Control Module including A up v down ESC Escape and ENT Enter After booting up the system the following screen shows management port IP and model name 192 168 10 50 iStoragePro IR16SCSER m StoragePro IRIOSCSER Press ENT the LC
25. RAID 6 533 GB Figure 3 3 1 Step 2 Please select bus SCSI ID LUN number In this page the Volume size can be changed Default value is the maximum volume size To adjust the size be sure it is less or equal to maximum volume size Then click Next gt gt B o Step 3 Confirm page Click Confirm e if all setups are correct Then a UDV will be created Done You can start to use the system now Attach a Snapshot Create Delete Size R Snapshot YG CV E Nn Name GB Status 1 2 3 B RAID LUN GB SERES MB 1 UICK68809 509 _ Ows But 0 00 0 00 gt S Online RAID O 1 2 5n QUICK45427 663 T o e Attach a Snapshot e Create e Delete e Figure 3 3 2 Figure 3 3 2 A RAID 0 user data volume with the UDV name QUICK68809 named by system itself with the total available volume size 609GB 300 S StoragePro IRIOSCSER 3 4 System configuration System config is designed for setting up the System name IP address Language SCSI Login config Password Date Mail SNMP Messenger System log server and view Event log System name System name for identification IP address Internet ProtocoliIP address for remote administration Language Language preference for WebUl un m n SCSI bus setting Login config Configuration for auto logout and login lock Password Administrator s password Date System time for event lag Alert by e mail
26. Step 2 Step 3 Confirm System name DHCP Static Address Mask Gateway DNS HTTP port HTTPS port SSH port Language SCSI bus speed setting Auto logout Login lock Old password Password Confirm Time zone Date Time NTP Server Mail from address Mail to address Sent events SMTP relay SMTP server Authentication Account Password Confirm Send test mail SNMP trap address Community Send events Messenger IP hostname Send events Server IP hostname Port Facility Event level Filter Download Mute Clear Free disks Global spares Dedicated spares More information Auto Spindown Create Delete More information Rename Migrate Attach Snapshot Create Delete More information Rename Extend Set read write mode Set priority Resize Snapshot space Auto Snapshot Create Delete More information Resize Attach Detach Enable Disable Auto shutdown S M A R T information Only for SATA disks UPS Type Shutdown Battery Level Shutdown Delay Shutdown UPS Browse the firmware to upgrade Export config System information oure to reset to factory default 19 a StoragePro IRIOSCSER Config import amp gt Import Export Import file Export Shutdown gt Reboot Shutdown Sure to logout 3 2 Login iStoragePro subsystem supports graphic user interface GUI to operate the system Be sure to connect the LAN cable The def
27. WG 3 CV No Global ienwB el Capacity GB 50 Stripe height KB 64 sl Block size B 512 Read Write wWrite through cache write back cache Priority High priority Middle priority C Low priority lt lt Back e Confirm Figure 3 5 6 3 1 Select Volume config User data volume 2 Click T Create EN m 3 Enter a UDV name choose a VG Name and enter a size of UDV decide the stripe high block size read write mode and set priority then Click D Confirm B 4 Done A UDV has been created 5 Do one more time to create another UDV Attach e Snapshot Create e Delete e Size R Snapshot VG CV E No Name GB Status 1 A 3 c RAID LUN GB name MB 1 UDW R5 1 50 Gws Gui 0 00 0 00 Online o T C o gt md rl4 RAIDS D WT VGS 120 2 LDV R5 2 64 Aws On 0 00 0 00 Online 3 L ha D I 0 RAID 5 0 cv vg 5 120 Attach Snapshot Create Delete e Figure 3 5 6 4 Figure 3 5 6 4 Create UDVs named UDV R5 1 and UDV R5 2 Regarding to VG R5 the size of UDV R5 1 is 50GB the size of UDV R5 2 is 64GB The status of these UDVs are online write back high priority with cache volume 120MB UDV R5 1 is initialing about 4 There is no LUN attached Step 3 Attach LUN to UDV There are 2 methods to attach LUN to UDV 1 In Volume config User data volume press u Attach D 2 In Volume config Logical unit press EG d 41 m StoragePro
28. ach volume group e VG column description 33 m StoragePro IR IOSCSER Create e Delete e No Name Total Free SPD HUDY Status lais RAID i GB GB 1 VG RU Online RAID T 2907 267 4 1 EM es 2 VIig RA nline RAID amp Dr i 148 128 4 1 Sieden Create e Delete e Figure 3 5 2 1 Figure 3 5 2 1 There is a RAID 0 with 4 physical disks named VG RO total size is 297GB free size is 267GB related to 1 UDV Another is a RAID 6 with 4 physical disks named VG R6 Number of volume group The button next to the No is More Information indication It shows the details of the volume group Volume group name The button next to the Name is Rename The status of volume group Online gt volume group is online Fail volume group is fail or disk failure R gt Rebuild This volume group is doing rebuilding M gt Migration This volume group is doing migration 34 DG DeGraded mode This volume group is not completed The reason could be lack of one disk m StoragePro IRIGSCSER The RAID level of the volume group The button next to the RAID level is Migrate Click Migrate can add disk s to do expansion or change the RAID level of the Volume group e VG operations description Create a volume group Delete Delete a volume group 3 5 3 User data volume User data volume can view the status of each user data volume Atta
29. agePro within thirty 30 days after authorization date 4 Purchaser must ship returned products prepaid unless iStoragePro has agreed in writing to other arrangements 5 Under all circumstances any products being returned to iStoragePro must be authorized via iStoragePro RMA procedures 6 Items may be returned for replacement or credit only Cash refunds will not be given without specific written authorization made at the time the RMA is issued by iStoragePro Items being returned must be original iStoragePro products and covered by an applicable warranty period The authorized returned products must be packaged in their original packing material with all components included All returned items must be in resalable condition new or no usage If these requirements are not met iStoragePro will recover the loss via increased restocking charges or return the products to Purchaser If Purchaser is requesting a credit to its account Purchaser s written request for RMA must be made within three 3 days after the receipt of the applicable product s Upon acceptance of the returned product s by iStoragePro Purchaser s account will be credited less a 2596 restocking fee iStoragePro cannot provide cash refunds UNDER NORMAL USE SHOULD THE PRODUCT UNDER WARRANTY FAIL IN MATERIAL OR CRAFTMANSHIP iStoragePro WILL AT ITS SOLE DISCRETION 1 REPAIR AND RETURN THE PRODUCTS FREIGHT PREPAID AND HONOR THE BALANCE OF THE WARRANTY PERIOD OR 2 REPLACE
30. alid VG raidcell parameter Invalid configuration E g New VG s capacity Old VG s capacity New VG s stripe size Old VG s stripe size Or New VG s configuration Old VG s configuration 60 a StoragePro IRIGSCSER 6 Invalid PD capacity New VG s minimum PD capacity lt Old VG s minimum PD capacity Caution VG Migration cannot be executed during rebuild or UDV extension 4 3 UDV Extension To extend UDV size please follow the procedures 1 Select Volume config User data volume 2 Decide which UDV to extend click the button in the Size column next the number 3 Change the size The size must be larger than the original and then click Confirm to start extension 4 Extension starts If UDV needs initialization it will display an lI in Status 3 and complete percentage of initialization in R96 Volume config User data volume Extend Size 10 Free 71 GB lt lt Back e Confirm e Figure 4 3 1 Volume config User data volume Attach Snapshot Create Delete e Size R Snapshot VG CV LI No Name cB Status 1 2 3 ex RAID LUN GB name MB 1 UDV RO 10 e we D ur 0 00 0 00 Online VG F iii r 58 RAIDS x E VG RO 100 Attach e Snapshot Create Delete e Figure 4 3 2 Figure 4 3 2 Extend UDV RO from 5GB to 10GB 61 m StoragePro IRIGSCSER Tips The size of UDV extension must be larger than original Ca
31. annot be deleted Step 12 Done all volumes have been deleted 3 6 Enclosure management Enclosure management allows managing enclosure information including SES config Hardware monitor S M A R T and UPS For the enclosure management there are many sensors for different purposes such as temperature sensors voltage sensors hard disks fan sensors power sensors and LED status Due to the different hardware characteristics among these sensors they have different polling intervals Below is the detail polling time intervals Temperature sensors 1 minute Voltage sensors 1 minute Hard disk sensors 10 minutes Fan sensors 10 seconds When there are 3 errors consecutively controller sends ERROR event log Power sensors 10 seconds when there are 3 errors consecutively controller sends ERROR event log 6 LED status 10 seconds Pop ec ER 49 m StoragePro IRIGSCSER SAF TE config SAF TE settings on SCSI bus Hardware monitor System monitored voltage temperature and battery backup module 5 M A R T Self manitaring analysis and reporting technology for physical disks UPS Uninterruptible power supply Figure 3 6 1 3 6 1 SAF TE configuration SAF TE represents SCSI Accessed Fault Tolerant Enclosures one of the enclosure management standards SAF TE config can enable or disable the management of SAF TE from buses Enable e Disable e Li Bus SCSI ID LUN UDY name F 1 15 0 S
32. are deleted in this VG Otherwise it will encounter an error when deleting the VG Step 9 Free global spare disk To free global spare disks please follow the procedures 1 Select Volume config Physical disk 44 m StoragePro IRI6SCSER 2 Select the global spare disk by clicking the checkbox in the row then click Free disks 9 to free disk Step 10 Done all volumes have been deleted e Example 2 Example 2 is to create two UDVs in one VG One UDV shares global cache volume the other uses dedicated cache volume First dedicated cache volume should be created it can be used in creating UDV Eventually delete them Each UDV is associated with one specific CV cache volume to execute the data transaction Each CV could have different cache memory size If there is no special request in UDVs it uses global cache volume Or user can create a dedicated cache for indivifual UDV manually Using dedicated cache volume the performance would not be affected by other UDV s data access The total cache size depends on the RAM size and then set all cache size as global cache automatically To create a dedicated cache volume first step is to cut down global cache size for the dedicated cache volume Please follow the procedures Step 1 Create dedicated cache volume Create gt Delete gt ho Size UDY name 1 40 Global 2e 20 Empty Free 603 MB Create gt Delete gt Figure 3 5 6 9
33. ault IP setting is DHCP open the browser and enter http 192 168 10 50 Please check the DHCP address first on LCM Click any function at the first time it will pop up a dialog for authentication Login name admin Default password 0000 After login you can choose the functions which lists on the left side of window to make configuration Quick install wi System config volume contig Enclasure management Logout Figure 3 2 1 There are six indicators at the top right corner for backplane solutions and cabling solutions have three indicators at the top right corner Figure 3 2 2 1 E RAID light Green means RAID works well Red represents RAID failure 20 m StoragePro IRIOSCSER 2 Temperature light Green means normal temperature Red represents abnormal temperature o Voltage light Green means normal voltage Red represents abnormal voltage 4 UPS light Green means UPS works well Red represents UPS failure D e Fan light Green means Fan works well Red represents fan failure 6 Power light Green means Power works well Red represents power failure 3 3 Quick install It is easy to use Quick install to create a volume Depend on how many physical disks or how many residual spaces on created VGs are free the system will calculate maximum spaces on RAID levels 0 1 3 5 6 0 1 Quick install will occupy all residual VG space for one UDV and it has no space for snapshot and
34. bigger than 2048GB 3 Set up the size for snapshot The minimum size is suggested to be 20 of UDV size then click confirm It will go back to the UDV page and the size will show in snapshot column It may not be the same as the number entered because some size is reserved for snapshot internal usage There will be 2 numbers in Snapshot GB column These numbers mean Free snapshot space and Total snapshot space 4 Choose a UDV by clicking the checkbox in the row and then click o Snapshot e 63 a StoragePro IRIGSCSER 5 A snapshot UDV is created with date and time taken snapshot of the chosen UDV The snapshot UDV size is the same as the chosen UDV no matter the actual snapshot UDV data occupies 6 Attach a LUN for snapshot UDV Please refer to the previous chapter for attaching a LUN 7 Done It can be used as a disk Attach e Snapshot e Create Delete Size TE R x Snapshot VG CV No Name GB Status 1 2 3 RAID LUN GB name MB 1 UDV RO 10 ike ge DH ws B HI 10 00 10 00 Online m TERRA 1nn m m E ztaz mn m RAID 0 1 m We VG RO 100 2 UDW R 1713 10 02 14 17 13 35 Online es F 5 F j fi no Fa HI RAID 0 0 VG RO 100 Attach e Snapshot e Create e Delete Figure 4 4 1 1 Figure 4 4 1 1 No 1 is a RAID 0 UDV Set snapshot space to 10GB And now its space is free to snapshot No 2 is a snapshot UDV taken on 02 14 17 13 35 onapshot has some constraints as followi
35. ch Snapshot Create e Delete e Size R Snapshot YG CV EI ho Name GB Status 1 2 3 S RAID LUN GE name MB 1 UD Vv D1 3 Awe Wuxi 9 99 10 00 Online S C z e 8 RAID O 1 n PG VG RO 663 2 UDV 02 20 Gwe OHI 10 00 10 00 S s ime x Gr 46 RAID 6 1 _ VG R6 663 Attach Snapshot Create e Delete e Figure 3 5 3 1 Figure 3 5 3 1 Create a UDV named UDV 01 related to VG RO size is 30GB status is online write back high priority related to 1 LUN with cache volume 663MB 10GB snapshot iSnap space The other UDV is named UDV 02 initializing to 46 does not support snapshot feature e UDV column description Number of user data volume The button below to the UDV No is More Information It shows the details of the User data volume Name of this user data volume The button below the 35 m StoragePro UDV Name is Rename Total capacity of user data volume The button below to the size is Extend IRIOSCSER The status of user data volume Online gt user data volume is online Fail user data volume is failed WT gt Write Through WB gt Write Back RO gt Read Only The button below to the status1 is Set read write mode HIT gt High priority MD gt MiD priority LO gt LOw priority The button in below to the status2 is Set Priority gt user data volume is being initialized R gt user data volume i
36. d by estoppels or otherwise to any intellectual property rights is granted by this document In no event will Ci Design or iStoragePro be liable to the purchaser or to any user of the Ci Design or iStoragePro product for any damages expenses lost revenues lost savings lost profits or any other incidental or consequential damages arising from the purchase use or inability to use the Ci Design or iStoragePro product even if Ci Design or iStoragePro has been advised of the possibility of such damages a ff m StoragePro IRIOSCSER Ci Design or iStoragePro may make changes to specifications and product descriptions at any time without notice Ci Design and iStoragePro are registered trademarks of Ci Design other trademarks or trade names mentioned herein are hereby acknowledged as being the property of their respective companies Copyright O 2009 Ci Design Inc All Rights Reserved 78
37. ecuting rollback it is better to dismount file system for flushing data from cache to disks in OS first System sends pop up message when user executes rollback function 4 5 Disk roaming Physical disks can be re sequenced in the same system or move all physical disks from system 1 to system 2 This is called disk roaming Disk roaming has some constraints as described in the followings 1 2 Check the firmware of two systems first It is better that both systems have the same firmware version or newer All physical disks of related VG should be moved from system 1 to system 2 together The configuration of both VG and UDV will be kept but LUN configuration will be cleared in order to avoid conflict with system 2 4 6 Support Microsoft MPIO MPIO Multi Path Input Output use multiple physical paths to create logical paths between the server and the storage device In the case which one or 66 m StoragePro IRIGSCSER more of these components fails causing the path to fail multi path logic uses an alternate path for I O So applications can still access their data It needs driver to support Microsoft MPIO please contact with info istoragepro com to get the latest MPIO driver Please follow the procedures to use MPIO feature 1 A host with dual Fibre channels connects to controller 2 Create a RG VD attach the VD to two different buses 3 Install iStoragePro Storage Service Setup exe on the
38. ed at LBA lt address gt occurred address of PD lt slot gt INFO PD freed PD lt slot gt has been removed from VG lt name gt INFO VG imported Configuration of VG lt name gt has been imported INFO VG restored Configuration of VG lt name gt has been restored UDV restored Configuration of UDV lt name gt has been restored e Snapshot events po E allocation failed name overflowed UDV name rm has been reached The oldest snapshot UDV lt name gt has been deleted deleted to obtain extra snapshot space INFO Snapshottaken A snapshot on UDV name has been taken IE ee configured number MB peo sag See sete started Started m Emm Snapshot rollback of UDV name has been finished finished e Battery backup events T R wen Tee syns sync data Abnormal shutdown detected start Leet dE SR USE battery backuped data lt number gt KB BBM sync data Abnormal shutdown detected flushing battery backuped data finishes INFO BBMdetected Battery backup module is detected INFO BBMisgood Battery backup module is good gt INFO BBM is charging Battery backup module is charging INFO BBM Battery backup feature is lt item gt gt e System maintenance events 72 m StoragePro IRIOSCSER Fe MN INFO System shutdown System shutdown INFO System reboot System reboot INFO FW upgrade start Firmware upgrade
39. er configuration except VG UDV setting and LUN setting and Shutdown to either reboot or shutdown the system Upgrade Remote upload firmware Info System information Reset to default Reset to factory default Config import amp export Import export configurations Shutdown Reboot or shutdown system Figure 3 7 1 3 7 1 Upgrade Upgrade can upgrade firmware Please prepare new firmware file named xxxx bin in local hard drive then click to select the file Click confirm it will pop up a message Upgrade system now If you want to downgrade to the previous FW later not recommend please export your system configuration in advance click Cancel to export system configuration in advance then click OK to start to upgrade firmware Browse the firmware to upgrade Brows Export config Confirm e Figure 3 7 1 1 54 2 EE a StoragePro IRIOSCSER o Upgrade system now 3 Ze Tf rou want to downgrade to the previous EW later please export your sstem config first Cancel Figure 3 7 1 2 When upgrading there is a progress bar running After finished upgrading the system must reboot manually to make the new firmware took effect Tips Please contact with info istoragepro com for latest firmware 3 2 Info Info can display system information including firmware version CPU type installed system memory and controller serial number 3 7 3 Reset to defa
40. f event logs there are three display methods on Web Ul Console event log page popup windows on Web Ul and on LCM The default setting of these three displays is WARNING and ERROR event logs displayed on Web Ul and LCM The default setting disabled the popup function Show events INFO WARNING M ERROR M Pop up events INFO WARNING I ERROR Show on LCM INFO WARNING M ERROR lv z Back e Confirm e Figure 3 4 12 2 The event log is displayed in reverse order which means the latest event log is on the first page The event logs are actually saved in the first four hard drives each hard drive has one copy of event log For one controller there are four copies of event logs to make sure users can check event log any time when there is are failed disk s Tips Please plug in any of the first four hard drives then event logs can be saved and displayed in next system boot up Otherwise the event logs would be disappeared 29 m StoragePro IRIGSCSER 3 9 Volume configuration Volume config is designed for setting up the volume configurations including Physical disk Volume group User data volume Cache volume and Logical unit Physical disk Hard disks to store data Volume group Sets of physical disks with RAID functions User data volume Slices of volume groups Cache volume Dedicated or global cache space for user data volume Logical unit Target volumes for hosts access Figure 3
41. g en Step 3 Initialize Format Mount the disk 1 Go to Start gt Control Panel gt Computer Management gt Disk Management it displays a new disk 74 a StoragePro IRIGSCSER E Computer Management mi File Action View Window Help gt BE ge Des 3 Computer Management Local Volume Layout Type File System Fault Tolerance EL CR System Tools E cs Partition Basic FAT3S2 Healthy System 19 52 68 17 01GB 87 Ma D P ful Event Viewer FI ip Partition Basic FAT32 Healthy Boot 19 52 GB 16 32GB 83 Mn Ve H 2 Folders Sen Partition Basic Healthy 19 53GB 19 53GB 100 No Oe Local Users and Groups Sr Partition Basic NTFS Healthy 15 08 G6 16 4068 90 Mo Oe El di Performance Logs and Alert ex os 2939 2 te Partition Basic UDF Healthy 3 206B OMB o No Oe E Gre Device Manager d Tt Storage ER a Removable Storage Br Disk Defragmenter E Disk Management E a ABs Services and Applications Z Disk D Basic C D F 765 58 GB 13 53 GB FATZ 19 53 GB FAT3Z 18 08 GB NTFS Online Healthy System Healthy Boot Healthy Unknown E e 2792 99 GB 2792 99 GB d Cla c Not Initialized Unallocated GEER F Fe LLL EL LAA ALS icp ROM 0 DYD EN D 2939 2 G 3 20 GB 3 20 GB UDF Online Healthy Figure D 2 2 Initialize the disk lt PDisk O Basic CH D 76 58 GB 19 53 GB FATZ 19 53 GB FAT32 18 08 GB NTFS Online Healthy System Heal
42. host and select Multipath IO Driver MPIO After installation reboot the host Rescan disk Then there will be one disk running MPIO with round robin mode pn cns Caution Without installing MPIO driver there will be two disks which show in the computer manager 67 m StoragePro IRIOSCSER Appendix A Certification list e SCSI HBA card Vendr Model 4 Fee Tekram DC 390U4W PCI X Ultra320 2 channels e Hard drive IR16SCSER support SATA I II disks Vendor Model yo Hitachi Deskstar 7K250 HDS722580VLSA80 80GB 7200RPM SATA 8M omg E7K500 HDS725050KLA360 500GB 7200RPM SATA II 16M Hitachi Deskstar 7K80 HDS728040PLA320 40GB 7200RPM SATA II 2M m T7K500 HDT725032VLA360 320GB 7200RPM SATA II 16M P7K500 HDP725050GLA360 500GB 7200RPM SATA ll 16M Maxtor DiamondMax Plus 9 6Y080MO 80GB 7200RPM SATA 8M Maxtor DiamondMax 11 6H500F0 500GB 7200RPM SATA 3 0Gb s 16M Samsung SpinPoint P80 HDSASP0812C 80GB 7200RPM SATA 8M Seagate Barracuda 7200 7 ST380013AS 80GB 7200RPM SATA 1 5Gb s 8M Seagate Barracuda 7200 7 ST380817AS 80GB 7200RPM SATA 1 5Gb s 8M NCQ Seagate Barracuda 7200 8 ST3400832AS 400GB 7200RPM SATA 1 5Gb s 8M NCQ Barracuda 7200 9 ST3500641AS 500GB 7200RPM SATA 3 0Gb s 16M NCQ 68 m StoragePro IRIOSCSER Seagate Barracuda 7200 11 ST31000340AS 1000GB 7200RPM
43. k Example 2 is to create two UDVs One shares the global cache volume and the other uses dedicated cache volume Set a dedicated spare disk e Example 1 Example 1 is to create two UDVs in one VG each UDV uses global cache volume Global cache volume is created after system boots up automatically So no action is needed to set CV Then set a global spare disk Eventually delete all of them Step 1 Create VG Volume Group To create the volume group please follow the procedures 39 m StoragePro IRI6SCSER Name VIG 5 RAID Level RAIDS e RAID PD slot 1234 Select PD m ze Back Nest gt gt gt Figure 3 5 6 1 Select Volume config Volume group 2 Click ct Create P B 3 Enter a VG Name choose a RAID level from the list click Select 7 to choose the RAID PD slot s then click H Next gt gt B P 4 Check the outcome Click Confirm Correct 5 Done A VG has been created if all setups are Create e Delete e No Name Total Free PD UDY Status lais RAID G GE GB 1 WG 5 Online RAID 5 e 114 114 4 T Create e Delete e Figure 3 5 6 2 Figure 3 5 6 2 Creating a RAID 5 with 4 physical disks named VG R5 The total size is 114GB Because there is no related UDV free size still remains 114GB Step 2 Create UDV User Data Volume To create a user data volume please follow the procedures 40 m StoragePro IRIOSCSER Name UDW R5 1 VG name
44. m StoragePro IRIOSCSER devices each one is a logical unit eu Graphic User Interface RAID width RAID width copy and row are used to describe one VG RAID copy E g RAID row bet RAID cell in One 4 disk RAID 0 volume RAID width 4 RAID one row copy 1 RAID row 1 One 3 way mirroring volume RAID width 1 RAID copy 3 RAID row 1 One RAID 10 volume over 3 4 disk RAID 1 volume RAID width 1 RAID copy 4 RAID row 3 Write Through cache write policy A caching technique in which the completion of a write request is not signaled until data is safely stored in non volatile media Each data is synchronized in both data cache and accessed physical disks WB Write Back cache write policy A caching technique in which the completion of a write request is signaled as soon as the data is in cache and actual writing to non volatile media occurs at a later time It speeds up system write performance but needs to bear the risk where data may be inconsistent between data cache and the physical disks in one short time interval RO Set the volume to be Read Only Dedicated Spare disks The spare disks are only used by one specific VG Others could not use these dedicated spare disks for any rebuilding purpose Global Spare disks GS is shared for rebuilding purpose If some VGs need to use the global spare disks for rebuilding they could get the spare disks out from the common spare disks pool for such requireme
45. m StoragePro IRIOSCSER m StoragePro 3 proudly presented by Cm DESIGN IR16SCSER SCSI Ultra 320 to SATA II Subsystem User Manual Version1 1 March 2010 g StoragePro IRIOSCSER Limited Warranty iStoragePro WARRANIS TO THE ORIGINAL PURCHASER THAT ITS EXTERNAL ENCLOSURE PRODUCTS INCLUDING THE COMPONENTS THEREIN SHALL BE FREE FROM DEFECTS IN MATERIAL AND CRAFTSMANSHIP FOR A LIMITED PERIOD OF THREE 3 YEARS SHOULD iStoragePro BUNDLE OFFER COMBINE OR DISTRIBUTE ANY THIRD PARTY S HARDWARE PRODUCTS COMPONENTS THE WARRANTY OFFERED BY SUCH MANUFACTURERS OR SUPPLIERS MUST APPLY ANY SOFTWARE INSTALLED DISTRIBUTED OR SOLD BY Ci DESIGN IS NOT COVERED BY iStoragePro s LIMITED WARRANTY AND MUST ONLY REFER TO THE LICENSING AGREEMENT ACCOMPANYING TO THE SOFTWARE FOR THE TERMS AND CONDITIONS OF USING SUCH SOFTWARE ANY OTHER LIMITED WARRANTY PERIOD OFFERED BY iStoragePro TO DIFFERENT PRODUCTS FREE FROM DEFECTS IN MATERIAL AND CRAFISMANSHIP TO THE ORIGINAL PURCHASER WILL BE SPECIFIED IN OUR WRITTEN QUOTATION CONTRACT OR IN ANY OTHER WRITTEN FORM TO PURCHASER PURCHASER S PURCHASE ORDER TO Ci DESIGN SHALL BE DEEMED IN ACCEPTANCE OF SUCH LIMITED WARRANTY iStoragePros WARRANTY PERIOD SIARTS FROM THE DATE OF INVOICE THESE ARE THE ONLY WARRANTTES Ci DESIGN OFFERS iStoragePro MAKES NO OTHER WARRANTIES OF ANY KIND EXPRESS OR IMPLIED WRITTEN ORAL OR STATUTORY AND EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES INCLUDING MERCHANTABIL
46. n created 46 m StoragePro IRI6SCSER Attach e Snapshot Create e Delete e Size R Snapshot VG CV F No Name GB Status 1 E 3 CS RAID LUN GB name MB 1 UDV RS 1 al fi we E HI 0 00 0 00 Online i S z RAID 5 d gt GU vG 5 40 2 UDW RS 2 64 D we HI 0 00 0 00 zz in 2 Br 59 RAIDS gt E vG 5 20 Attach a Snapshot Create a Delete e Figure 3 5 6 11 Figure 3 5 6 11 UDV named UDV R5 1 uses global cache volume 40MB and UDV R5 2 uses dedicated cache volume 20MB UDV R5 2 is initialing about 5 ho Size 1 40 F 2 20 r Free 603 MB Figure 3 5 6 12 Figure 3 5 6 12 In Volume config Cache volume dedicated cache volume 20MB Step 4 Attach LUN to UDV Please refer to Step 3 of Example 1 to attach LUN Step 5 Set dedicated spare disk Create gt Delete gt UDY name Global UDY R5S 2 Create e Delete e UDV named UDV R5 2 uses To set dedicated spare disks please follow the procedures 1 Select Volume config Physical disk 2 Select a VG from the list then select the free disk s Click Dedicated spares e to set the dedicated spare for the VG 3 The DS icon is shown in the column of status 1 47 m StoragePro IRI6SCSER Select gt Free disks e Global spares e Dedicated spares e 8 Slot WWN pin icd Status 1 2 Speed 1 Good 2007001378340040 38 VG RSS amm D RD 1 5Gb z Good E e 20170013
47. ne me eese ise reset iere se rsen 56 3 8 Foo e 56 Chapter A Advanced operation 57 4 1 EJ 57 4 2 VO Miralo EE 59 4 3 UDV Extension 61 4 4 Snapshot iSnap Rollback 62 4 4 1 Create snapshot volUlTie uausiess dude et ege ode cina d a cac RU ee 63 4 4 2 MOT 64 4 4 3 Xo op ol EE 65 4 5 DISKO ne oee E E 66 4 6 Support Microsoft MI 66 ele ue TE NE 68 A Certification si 68 B Event notifications esses 69 C Known Iesues IH mememeeme eme emet retener 73 D Installation steps for large volume TB 13 m StoragePro IRIOSCSER Chapter 1 RAID introduction 1 1 Features iStoragePro iR16SCSER subsystem is a high performance RAID subsystem e Backplane solution o IR16SCSER N U320 SCSI x2 to SATA II xN bays RAID controller iStoragePro iR16SCSER subsystem features e Front end 2 U320 SCSI channels for SCSI host connectivity e RAID 6 60 ready e Snapshot iSnap without relying on host software only for specified models SATA II drive backward compatible Configurable N way mirror for high data protection On line volume migration with no system down time HDD S M A R T enabled for SATA drives Global dedicated cache configurable by volume With proper configuration iStoragePro subsystem can provide non stop service with a high degree of fault tolerance by using iStoragePr
48. ngs 1 Minimum RAM size of enabling snapshot function is 512MB 2 For performance and future rollback the system saves snapshot with names in sequences For example three snapshots has been taken and named snap1 first snap2 and snap3 last When deleting snap2 both of snap1 and snap2 will be deleted because snap1 are related to snap2 3 For resource management the max number of snapshots is 32 4 If the snapshot space is full controller will send a warning message of space full and the new taken snapshot will replace the oldest snapshot in rotational sequence o Snap UDV cannot be migrated when doing migration of related VG the snap UDV will fail 6 Snap UDV cannot be extended 4 4 2 Auto snapshot The snapshot copies can be taken manually or by schedule such as hourly or daily Please follow the procedures 64 a StoragePro IRIGSCSER Select Volume config User data volume Create a snapshot space Click in Snapshot GB to set auto snapshot The auto snapshot can be set monthly weekly daily or hourly Done It will take snapshots automatically me de Volume config User data volume Auto Snapshot ivi all Mlo1 Foz Mo Moa Mlos Mos Moy Mos Mloo Mio Mii M12 Months to take snapshots ai Weeks to take snapshots Mi Ela Ela Oa 15 la ays 10 Take SNapSNO CO sun CI mon lTue lued L Thu d Fri Sat Ja loo Loi Doz Llos l
49. nrnnrrrerrarnannnernaenannnneneennen 19 3 2 Foro a EE 20 3 3 Quick diari REORUM 21 3 4 System configuration arranrnannnnnnnrnnnnnnrvannnernnnnnnennsenen 23 3 4 1 SEN neni 23 3 4 2 FIT hr 23 3 4 3 ENE seriene n Se ed ate EE AES 24 3 4 4 JO EE eaten cee as ce desk occ on teeny saa EE aaa 24 3 4 5 Beieleit e EEE EE 25 3 4 6 xou 25 3 4 7 DL EE eee 26 3 4 8 zu 26 3 4 9 SNMP C 27 3 4 10 MEN 28 3 4 11 System log server 28 3 4 12 EV 29 3 5 Volume configuration rrarerarnnrnanrnnrnarevannnernnnrnaennnennnn 30 3 5 1 Sau Gell ERR EUN 30 3 5 2 VATN 33 3 95 9 User data volume rarnnnnnnennnnrnnnrnannnnnnnnnnnnnnannnannnernnnrnnsnnnennennsnnannnennnenn 35 3 5 4 Cache VOTO EE NE 37 3 5 5 Logical unit number 38 3 5 6 DG 10 0 EE EE See ene nee cee en eee eee ee 39 3 6 Enclosure management 49 3 6 1 SAF TE configuration ccc cece ececeeeceeeeeeeeceeeeeeeeseeeseeesaueeaeeseeeseeeeaes 50 3 6 2 ge ejas nio RE TET 50 3 6 3 Hard drive S M A R T support 51 m StoragePro iR 1GSCSER 3 6 4 VP S 52 3 7 System maintenance rrrnnrnannnnrnnrnnrnnnnnnrnernannnanneenennnee 54 3 7 1 AG gt EE EE 54 3 7 2 MO 55 373 Rene EE 55 3 7 4 Config import amp exvport Ei 55 3 7 5 Shutdown sssssesese III I meme mene ne ee
50. nt DC Dedicated Cache GC Global Cache DeGraded mode Not all of the arrays member disks are functioning but the array is able to respond to application n m StoragePro IRIOSCSER CHAP Challenge Handshake Authentication Protocol An optional security mechanism to control access to an ISCSI storage QUI system over the iSCSI data ports Internet Storage Name Service 1 3 RAID levels RAID 0 Disk striping RAID 0 needs at least one hard drive I I m StoragePro IRIOSCSER Disk mirroring over two disks RAID 1 needs at least two hard drives N way Extension to RAID 1 level It has N copies of the disk mirror Striping with parity on the dedicated disk RAID 3 needs at least three hard drives Striping with interspersed parity over the member disks RAID 3 needs at least three hard drives RAID 6 2 dimensional parity protection over the member disks RAID 6 needs at least four hard drives RAID 0 1 Mirroring of the member RAID 0 volumes RAID 0 1 needs at least four hard drives RAID 10 otriping over the member RAID 1 volumes RAID 10 needs at least four hard drives RAID 30 otriping over the member RAID 3 volumes RAID 30 needs at least six hard drives RAID 50 otriping over the member RAID 5 volumes RAID 50 needs at least six hard drives RAID 60 otriping over the member RAID 6 volumes RAID 60 needs at least eight hard drives JBOD The abbreviation of Just a Bunch Of Disks JBOD
51. o RAID technology and advanced array management features The subsystem features are slightly different between the backplane solution and cable solution For more details please contact your direct sales or email to infoQistoragepro com IR16SCSER subsystem connects to the host system in SCSI interface It can be configured to any RAID level The subsystem provides reliable data protection for servers and RAID 6 The RAID 6 allows two HDD failures without producing any impact on the existing data Data can be recovered from the existing data and parity drives Data can be recovered from the rest disks drives Snapshot on the box iSnap is a fully usable copy of a defined collection of data that contains an image of the data as it appeared at the point in time which means a point in time data replication It provides consistent and instant copies of data volumes without any system downtime iStoragePro Snapshot on the box can keep up to 32 snapshots for all data volumes Rollback feature is provided for restoring the previous snapshot data easily while continuously using the volume for further data access The data access which includes read write is working as usual without any impact to end users The on the box implies that it does not require any proprietary agents installed at host side The snapshot is m StoragePro IRI6SCSER taken at target side and done by iStoragePro subsystem It will not consume any host CPU time thus the
52. oa Oos Oos Co Hours to take snapshots Flos Mos Elan Fai 112 L113 Dia Elis 116 L117 Dis E119 Piso Pisa Plas Piss lt lt Back e Confirm D Figure 4 4 2 1 Figure 4 4 2 1 It will take snapshots every month and keep the last 32 snapshot copies Tips Daily snapshot will be taken at every 00 00 Weekly snapshot will be taken every Sunday 00 00 Monthly snapshot will be taken every first day of month 00 00 4 4 3 Rollback The data in snapshot UDV can rollback to original UDV Please follow the procedures 65 m StoragePro IRIOSCSER Select Volume config User data volume Take one or more snapshots Please refer to section 4 4 1 for more details Click in Snapshot GB to rollback the data which user can recover data to the time when snapshot is taken Rollback has some constraints as described in the followings Minimum RAM size of enabling rollback function is 512MB When making rollback the original UDV cannot be accessed for a while At the same time the system connects to original UDV and snaps UDV and then starts rollback During rollback data from snap UDV to original UDV the original UDV can be accessed and the data in UDV just like it has finished rollback At the same time the other related snap UDV s can not be accessed After rollback process finished the other related snap UDV s will be deleted and the snapshot space will be set to 0 Caution Before ex
53. oltage critical System voltages location failed The system shutdown will do the auto shutdown immediately INFO UPSinfo UPS detection succeeded NG Eg getecton sueseeded detection failed ERROR AC loss for the system is detected shutdown immediately Condition occurred for attribute lt item gt information e RMS events tevel TR we Conse aa lt username gt login cusemamez login from IP or serial consoles lt IP or serial console via Console Ul bo mast username logout from IP or serial console via Console Ul INFO Web Login username login from IP via Web Ul INFO Web Logout lt username gt logout from lt IP gt via Web Ul e LVM2 events pu m umm ue ENEMY INFO VGcreated VG lt name gt has been created INFO VGdeleted VG name hasbeendeleted gt INFO VGrenamed VG lt name gt has been renamed to lt name gt INFO UDVcreated UDV name has been created WARNING UDV creation failed Failed to create UDV name INFO UDV deleted UDV name has been deleted UDV renamed Name of UDV name has been renamed to name MO e TT enabled read only MG Le wobec enabled write back 70 m StoragePro IRIGSCSER oa eer caching enabled write through INFO UDVextended Size of UDV name extends INFO LUNattached UDV lt name gt has been LUN at
54. on for data VG fails if any hard drive fails or unplugs Disk mirroring over 2 disks RAID 1 allows one hard drive fails or unplugging Need one new hard drive to insert to the system and rebuild to be completed N way Extension to RAID 1 level It has N copies of the disk N way mirror mirror allows N 1 hard drives failure or unplugging Striping with parity on the dedicated disk RAID 3 allows one hard drive failure or unplugging Striping with interspersed parity over the member disks RAID 5 allows one hard drive failure or unplugging RAID 6 2 dimensional parity protection over the member disks RAID 6 allows two hard drives failure or unplugging If it needs to rebuild two hard drives at the same time it will rebuild the first one then the other in sequence RAID 0 1 Mirroring of RAID 0 volumes RAID 0 1 allows two hard drive failures or unplugging but at the same array RAID 10 Striping over the member of RAID 1 volumes RAID 10 allows two hard drive failure or unplugging but in different arrays RAID 30 Striping over the member of RAID 3 volumes RAID 30 allows two hard drive failure or unplugging but in different arrays RAID 50 Striping over the member of RAID 5 volumes RAID 50 allows two hard drive failures or unplugging but in different arrays 58 m StoragePro RAID 60 IRIOSCSER Striping over the member of RAID 6 volumes RAID 40 allows four hard drive failures or unplugging every two in different ar
55. ot and Shutdown buttons Before power off it s better to execute Shutdown to flush the data from cache to physical disks The step is necessary for data protection Reboot Shutdown e Figure 3 7 5 1 3 8 Logout For security reason Logout function will allow logout while no user is operating the system Re login the system please enter username and password again 56 m StoragePro IRIOSCSER Chapter 4 Advanced operation 4 1 Rebuild If one physical disk of the VG which is set as protected RAID level e g RAID 3 RAID 5 or RAID 6 is FAILED or has been unplugged removed then the status of VG is changed to degraded mode the system will search detect spare disk to rebuild the degraded VG to a complete one It will detect dedicated spare disk as rebuild disk first then global spare disk iStoragePro subsystems support Auto Rebuild The following is the scenario Take RAID 6 for example 1 When there is no global spare disk or dedicated spare disk in the system controller will be in degraded mode and wait until A there is one disk assigned as spare disk or B the failed disk is removed and replaced with new clean disk then the Auto Rebuild starts The new disk will be a spare disk to the original VG automatically If the new added disk is not clean with other VG information it would be marked as RS reserved and the system will not start auto rebuild If this disk is not belonging to any exi
56. r can also select which levels of event logs are needed to be sent via Mail Default setting only enables ERROR and WARNING event logs 26 a StoragePro IR IOSCSER Mail Mail from address adming istoragepro com Mail to address 1 Send events 1 INFO WARNING ERROR Mail to address 2 Send events 2 Iv INFO M WARNING M ERROR Mail to address 3 Send events 3 INFO C WARNING ERROR SMTP relay None ES Send test mail e Figure 3 4 8 1 3 4 9 SNMP SNMP can set up SNMP trap for alerting via SNMP It allows up to 3 SNMP trap addresses Default community setting is public User can choose the event log levels and default setting only enables INFO event log in SNMP System config SNMP SNMP trap address 1 SNMP trap address 2 SNMP trap address 3 Community public Send events INFO M WARNING ERRORT Figure 3 4 9 1 2f a StoragePro IRIOSCSER There are many SNMP tools The following web sites are for your reference SNMPc http www snmpc com Net SNMP http net snmp sourceforge net 3 4 10 Messenger Using Messenger user must enable the service Messenger in Windows Start gt Control Panel gt Administrative Tools gt Services gt Messenger and then event logs can be received It allows up to 3 messenger addresses User can choose the event log levels and default setting enables the WARNING and ERROR event logs System config Messenger Messenger IP hostname
57. rays The abbreviation of Just a Bunch Of Disks No data protection VG fails if any hard drive failures or unplugs 4 2 VG migration To migrate the RAID level please follow below procedures 1 2 Name RAID Level Select Volume config Volume group Decide VG to be migrated click the button in the RAID column next the RAID level Change the RAID level by clicking the down arrow ES H There will be a pup up which shows if the HDD is not enough to support the new setting of RAID level click Select PD to increase hard drives then click confirm to go back to setup page When doing migration to lower RAID level such as the original RAID level is RAID 6 and user wants to migrate to RAID O the controller will evaluate whether this operation is safe or not and appear a message of Sure to migrate to a lower protection array to give user warning Double check the setting of RAID level and RAID PD slot If there is no problem click Ment Bi Finally a confirmation page shows the detail of RAID info If there is no problem click conim to start migration Controller also pops up a message of Warning power lost during migration may cause damage of data to give user warning When the power is abnormally off during the migration the data is in high risk Migration starts and it can be seen from the status 3 of a VG with a running square and an M In Volume config
58. s being rebuilt M gt user data volume is being migrated Ratio of initializing or rebuilding The levels of RAID that user data volume is using Number of LUN s that user data volume is attaching The user data volume size that used for snapshot The button next to the snapshot is Resize which decide the size of snapshot The button next to resize is Auto snapshot which setups the frequency of taking snapshots The number means Free snapshot space Total snapshot space If the snapshot UDV has been created this column will be the creation time The VG name of the user data volume 36 m StoragePro The cache volume of the user data volume IRIOSCSER UDV operations description Snapshot Choose a UDV to execute snapshot Create Create a user data volume Delete Delete a user data volume 3 5 4 Cache volume Cache volume can view the status of cache volume The global cache volume is a default cache volume which is created after power on automatically and cannot be deleted The size of global cache is based on the RAM size It is total memory size minus the system usage Create Delete L No Size UDY name 1 663 o o Global Free O MB Create Delete Figure 3 6 4 1 e CV column description Number of the Cache volume The button next to the CV No is More Information It shows the details of the cache volume 257 g StoragePro IRIOSCSER Size M
59. sed It may be caused by an uncompleted VG set or hot plug of this disk in the running time In order to protect the data in the disk the status changes to reserve It can be reused after setting it to FR manually R gt Rebuild The hard drive is doing rebuilding M Migration The hard drive is doing migration 3 0G gt From SATA ATAPI standard if the disk can support ATAPI IDENTIFY PACKET DEVICE command and the speed can achieve Serial ATA Gen 2 signaling speed 3 0Gbps 1 5G From SATA ATAPI standard if the disk can support ATAPI IDENTIFY PACKET DEVICE command and the speed can achieve Serial ATA Gen 1 signaling speed 1 5Gbps Unknown gt The disk doesnt support above command so the speed is defined as unknown Speed 299 m StoragePro IRI6SCSER e PD operations description Make the selected hard drive to be free for use Global set the selected hard drive s to global spare of all spares VGs Dedicated Set hard drive s to dedicated spare of selected VGs spares In this page iStoragePro subsystem also provides HDD auto spindown down to save power The default setting is disabled User can set up in physical disk page too Auto spindown Disabled Select p Free disks e Global spares e Dedicated spares e Figure 3 5 1 2 Volume config Physical disk Auto spindoywn Auto spindovn Figure 3 5 1 3 3 5 2 Volume group Volume group can view the status of e
60. start FW upgrade Firmware upgrade success Success WARNING FW upgrade failure Firmware upgrade failure C Known issues 1 In Microsoft Windows server 2003 or Windows XP user must set at least a LUN O in each SCSI ID otherwise the volume cannot be recognized But Windows 2000 server does not have the constraint Workaround solution In Windows server 2003 or Windows XP attach LUN from LUN O Because the Linux driver of Adaptec SCSI Card 29320A R 39320A R has some problems it cannot achieve Ultra 320 speed Workaround solution Turn off Packetized and QAS in Adaptec SCSI BIOS and set the speed to 160 sec When attached two LUNs or above Dell PowerEdge 800 server with Ultra 320 SCSI HBA LSI Logic LS122320 R will hang in booting time Workaround solution Power on Dell PowerEdge 800 server first After passing LSI Logic LSI22320 R bios scan then power on iStoragePro iR16SCSER subsystems D Installation steps for large volume TB Introduction iStoragePro subsystems are capable of supporting large volumes gt 2TB on all product lines When connecting controllers to 64bit OS installed host server the host server is inherently capable for large volumes from the 64bit address On the other side if the host server is installed with 32bit OS user has to change the block size to 1KB 2KB or 4KB to support volumes up to 4TB 8TB or 16TB for the 32bit host server is not LBA Logical Block Addressing 64bit
61. sting VG it would be FR Free disk and the system will start Auto Rebuild If user only removes the failed disk and plugs the same failed disk in the same slot again the auto rebuild will start running But rebuilding in the same failed disk may impact customer data if the status of disk is unstable iStoragePro suggests all customers not to rebuild in the failed disk for better data protection When there is enough global spare disk s or dedicated spare disk s for the degraded array controller starts Auto Rebuild immediately And in RAID 6 if there is another disk failure occurs during rebuilding controller will start the above Auto Rebuild process as well Auto Rebuild feature only works at that the status of VG is Online It will not work at Offline Thus it will not conflict with the Roaming In degraded mode the status of VG is Degraded When rebuilding the status of VG UDV will be Rebuild the column R in UDV will display the ratio in percentage After complete rebuilding the status will become Online VG will become completely one 57 g StoragePro IRI6SCSER Tips Set dedicated spare is not available if there is no VG or only VG of RAID 0 JBOD because user can not set dedicated spare disk to RAID 0 amp JBOD sometimes rebuild is called recover they are the same meaning The following table is the relationship between RAID levels and rebuild RAID 0 Disk striping No protecti
62. supported For detail installation steps please refer to following steps below Step 1 Configure target 73 m StoragePro IRIOSCSER 1 Prepare the hard drivers which capacity is over 2TB totally Follow the example in chapter 3 to create a VG UDV Then attach LUN Tips If the OS is 64bit user can set the block size to any available value If the OS is 32bit user must change the block size to larger values than 512B There will be a confirmation pop up message when VD size is over 2TB Microsoft Internet Explorer X LEA 54 support sp A 3 Zei Choose OG if using O8 such as Windows 64 bits Windows Server 2003 SPI Linux kernel 2 6 x FreeBSD 5 2 1 or latter Choose Cancel It will change the sector size to 4E The maximun capacity is up to 16 TB This volume can not be Dynamic Disk H Cancel Figure D 1 Figure D 1 choose OK for 64bit OS choose Cancel for 32bit OS this step will change block size to 4K automatically 2 Click the button in No column to see More information Look at block size is 512B for 64bit OS setting 4K for 32bit OS setting Step 2 Configure host server 1 Follow the installation guild provided by HBA vendor install HBA driver properly For iSCSI models please install the latest Microsoft iSCSI initiator from the link below http www microsoft com downloads details aspx FamilyID 12cb3c1a 15d6 4585 b385 befd1319f825 amp DisplayLan
63. tached ln LUN attachment Failed to attach LUN to UDV name failed MFO ze Failed to attach LUN from bus number SCSI failed ID number lun number DI LG HE S started o eque Jee finished failed INFO UDV rebuild started UDV lt name gt starts rebuilding UDV rebuild UDV lt name gt completes rebuilding finished WARNING UDV rebuild failed Failed to complete rebuild of UDV name MEE EN ibd RN started EM liM n OL finished failed MO deed o oe e mem started DI Lei Geer competes migration finished INFO UDV rewrite started Rewrite at LBA address of UDV 95s starts MFO E Rewrite at LBA address of UDV 96s finished completes error occurred lt address gt lt address gt of UDV name error occurred lt address gt lt address gt of UDV name error occurred lt address gt lt address gt of UDV name write error occurred lt address gt lt address gt of UDV name failed of PD slot Config write failed at LBA lt address gt lt address gt failed of PD slot adjustment failed INFO Global cache OK The global cache is ok LM Global CV creation Failed to create the global cache failed 71 m StoragePro IRIGSCSER ad configured as a dedicated spare disk IL NNI configured spare disk Read error occurred at LBA lt address gt occurred lt address gt of PD lt slot gt ERROR PD write error Write error occurr
64. tdown has been checked the system will shutdown automatically when voltage or temperature is out of the normal range For better data protection please check Auto Shutdown For better protection and avoiding single short period of high temperature triggering auto shutdown controllers use multiple condition judgments for auto shutdown below are the details of when the Auto shutdown will be triggered 1 There are 3 sensors placed on controllers for temperature checking they are on core processor PCI X bridge and daughter board controller will check each sensor for every 30 seconds When one of these sensor is over high temperature value for continuous 3 minutes auto shutdown will be triggered immediately 2 The core processor temperature limit is 85 The PCI X bridge temperature limit is 80 The daughter board temperature limit is 80 3 f the high temperature situation doesn t last for 3 minutes controller will not do auto shutdown 3 6 3 Hard drive S M A R T support 51 a StoragePro IRIOSCSER S M A R T Self Monitoring Analysis and Reporting Technology is a diagnostic tool for hard drives to deliver warning of drive failures in advance S M A R T provides users chances to take actions before possible drive failure S M A R T measures many attributes of the hard drive all the time and inspects the properties of hard drives which are close to be out of tolerance The advanced notice of possible hard drive fail
65. thy Boot Healthy FDpisk 1 Unknown i 2702 90 GB Initialize Disk Mot Initialieed Properties co rom 0 DVD 3 20 GB Online Help 3 20 GB UDF Healthy Figure D 3 3 Convert to GPT disk for over 2TB capacity For more detail information about GPT please visit http www microsoft com whdc device storage GPT FAQ mspx ZBDisk D Basic CH D E 26 68 GB 13 53 GB FAT3Z 19 53 GB FAT3Z 18 08 GB NTFS Online Healthy System Healthy Boot Healthy Disk 1 Basic 279292 GB Online Gpivert to Dynamic Bist Convert to GPT Disk 744 96 GE Unallocated CD ROM go Properties pvp 3 20 GB Hep Online Healthy Figure D 4 75 a StoragePro IRIOSCSER 4 Format the disk Basic REM M 76 68 GB A 2 GE FAT3z Ay GB FAT32 19 53 GB re d GB NTFS Online Healthy System Seme Boot Healthy ila 00 Mew Partition Properties cp RoM o DYD En OS 2939 2 Ga Feb 3 20 GB 3 20 GB UDF Online Healthy Figure D 5 5 Done lt PDisk 0 Basic C D E de 76 68 GB 19 53 GB FATS 19 53 GB FAT32 19 53 GB 15 08 GB NTFS Online Healthy System Healthy Boot Healthy Healy EP Disk 1 GEES Basic New Volume H 2792 87 GB 2792 87 GB NTFS Online LESE z3jED R M 0 DYD EN DS 2939 2 G 3 20 GB 3 20 GB UDF Online Healthy Figure D 6 6 The new disk is ready to use the available size 2 72TB
66. ult Reset to default allows user to reset controller to the factory default setting Sure to reset to factory default Contirm e Figure 3 7 3 1 Reset to default value the password is 1234 and IP address to default DHCP Default IP address 192 168 10 50 DHCP Default subnet mask 255 255 255 0 Default gateway 192 168 10 254 3 7 4 Config import amp export 55 m StoragePro IRIOSCSER Config import amp export allows user to save system configuration values export and apply all configuration import For the volume configuration setting the values are available in export and not available in import which can avoid confliction date deleting between two controllers That says if one controller already exists valuable data in the disks and user may forget to overwrite it Use import could return to original configuration If the volume setting was also imported user s current data will be overwritten Import Expart Import iT Import file Browse Import Logical unit only Export Confirm e Figure 3 7 4 1 1 Import import all system configurations excluding volume config 2 Import Logical unit only No system and volume configurations import LUN configurations only 3 Export Export all configurations to a file Caution Import will import all system configurations excluding volume configuration the current configurations will be replaced 3 7 5 Shutdown Shutdown displays Rebo
67. ure can allow users to back up hard drive or replace the hard drive This is much better than hard drive crash when it is writing data or rebuilding a failed hard drive S M A R T can display S M A R T information of hard drives The number is the current value the number in parenthesis is the threshold value The threshold values of hard drive vendors are different please refer to vendors specification for details S M A R T only supports SATA drive SAS drive does not have It will show N A in this web page Enclosure management SMART 5pin up Reallocated sector Seek error Spin up Calibration Temperature Slot Hem rr time count rate retries retries Status 1 203 63 253 63 253 0 253 157 253 223 41 saan 2 100 16 107 24 100 5 100 67 100 60 31 Sue 3 100 16 104 24 100 5 100 67 100 60 32 Ee d 70 6 96 0 100 36 75 30 100 97 31 Kon 5 100 16 102 24 100 5 100 67 100 60 32 6 203 63 253 63 253 0 253 157 253 223 28 7 94 16 99 24 100 5 100 67 100 60 31 8 200 51 171 21 200 140 200 51 100 51 100 51 30 Figure 3 6 3 1 3 6 4 UPS UPS can set up UPS Uninterruptible Power Supply 52 StoragePro IRIOSCSER UPS Type Mone Shutdown Battery Level 5 Ka Shutdown Delay 5 0 ha Shutdown UPS OFF sl Status Battery Level 95 Confirm Figure 3 6 4 1 Currently the system only supports and communicates with smart UPS of APC American Power Conversion Corp UPS
68. user manual and firmware The RAM size of iIR16SCSER is recommended DDR 333 512MB or above Please refer to the certification list in Appendix A m StoragePro IRIGSCSER Important Notice The support and service provided by iStoragePro applied only for DIRECT CUSTOMERS who purchase products from iStoragePro For end users or indirect customers please contact your distributor for better support and faster response Please do not contact iStoragePro since you may not receive any response if YOU ARE NOT A DIRECT CUSTOMER TO iStoragePro Caution SCSI cables can not hot plug when controller and host are power on Otherwise it will damage controller and HBA m StoragePro IRI6SCSER Table of Contents Chapter 1 RAID introduction 8 1 1 FEE 8 1 2 Terminology Ge 9 1 3 BAER 11 1 4 Volume relationship diagram 12 Chapter 2 Getting started 14 2 1 Before etartmg 14 2 2 Storage introduction ccceceecceeeeeeseeseeeeeceeeeeeeeeeeeenees 14 2 3 Management methods cccccecccecceeeeeeeeeeeeseeeeeseeeees 15 2 3 1 VE EE EE 15 2 3 2 Selge KL DON ee m T 16 2 3 3 Remote control secure bell 16 2 4 miae EEE 16 2 4 1 fo 16 2 4 2 EE 18 Chapter3 Web GUI guideline 19 3 1 Web GUI hierarchy rrorrnnrrnrr
69. ution UDV extension cannot be executed during rebuild or migration 4 4 Snapshot iSnap Rollback Snapshot on the box iSnap captures the instant state of data in the target volume in a logical sense The underlying logic is Copy on Write moving out the data which would be written to certain location where a write action occurs since the time of data capture The certain location named as Snap UDV is essentially a new UDV which can be attached to a LUN provisioned to a host as a disk like other ordinary UDVs in the system Rollback restores the data back to the state of any time which was previously captured in case for any unfortunate reason it might be e g virus attack data corruption human errors and so on Snap UDV is allocated within the same VG in which the snapshot is taken we suggest to reserve 20 of VG size or more for snapshot space Please refer to Figure 4 4 1 for snapshot concept 62 g StoragePro IRIOSCSER RTO 75 d se 2 AD Ft Figure 4 4 1 Caution Snapshot rollback features need minimum 512MB RAM Please also refer to RAM certification list in Appendix A 4 4 1 Create snapshot volume To take a snapshot of the data please follow the procedures 1 Select Volume config User data volume 2 Choose a UDV to do snapshot by clicking the button in the Snapshot GB column it will direct to a setup page The maximum snapshot space is 2TB which user can setup the space no

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