MS2321 / MS2322 Installation and User`s Guide
Contents
1. Standby 3 25 Watts Standby 0 44 A 5V 0 08A O 12V Do not exceed maximum current of 12V 0 2A 5V 0 3A Scale and or Scale Display For Regulatory Compliance Information refer to pages 46 48 Environmental 0 C to 40 C 32 F to 104 F IP 55 4842 Lux 450 footcandles 40 C to 60 C 40 F to 140 F 5 to 95 Relative Humidity Non Condensing Operating Temperature IP Rating Light Levels Storage Temperature Humidity Contaminants Sealed to resist airborne particulate contaminants Ventilation None Required Specifications are subject to change without notice al BASE MODEL CHARACTERISTICS MS2321 Scanner Components Top View aged Nei Figure 6 MS2321 Components DESCRIPTION OF ITEM Blue and White LED Indicators see page 30 Volume Tone Multi Function Button see page 35 Diamonex or Sapphire Horizontal Window Laser Aperture Scanner label information can be found on page 8 os MANE lt a moea I y BASE MODEL CHARACTERISTICS MS2321 Scanner Dimensions Figure 7 MS2321 Dimensions Connector Panel Scanner RS232 to Host Scanner RS232 IBM 46x to Host H Scanner USB to Host AUX RS232 In Figure 8 MS2321 Connector Panel Scale ready MS2321 models supply additional connectors for scale and display communication cabling The use of these connections is dependent on the specific manufacturer of the scale being integrated Pl2. INTRODUCTION MANUAL SCOPE This guide provides information on the installation setup and operation of the StratosH MS2321 and MS2322 scanner models If the MS2321 scanner has been integrated with a scale please refer to the Custom Scale Addendum provided for detailed instructions on the appropriate cable connections communication specifications and calibration procedures required by the scale manufacturer and local Weights and Measures Authorities Product manuals are also available for download in Adobe Acrobat file format at www honeywellaidc com PRODUCT OVERVIEW The StratosH MS2321 and the MS2322 are designed to meet the demanding needs of high volume supermarket and point of sale applications With advanced features like 6 sided 360 scanning 5840 scans per second a comprehensive scan zone and advanced decoding software these high performance in counter scanner models guarantee fast customer checkouts with minimal operator fatigue and stress These StratosH models are equipped with a multitude of standard features including e StratosSCAN 6 sided 360 scanning that minimizes product orientation e StratosSPHERE Decoding software that reads poor quality and damaged bar codes e StratosSYNC Horizontal and vertical scanning zones operate independently from one another e GS1 DataBar Decoding Decodes GS1 DataBar GS1 DataBar Limited and GS1 DataBar Expanded symbologies e Flash ROM Upgrade latest software enhance
3. 8 Configure the StratosH to match the host system s RS232 parameters Refer to the MetroSelect Configuration Guide PN 00 02407 x under Section G RS232 for Enabling RS232 Mode scan the recall defaults bar code first INSTALLATION CABLE INSTALLATION INTERFACE SPECIFIC RS232 Power Supply Scanner RS232 to Host Switched AC Outlet Cable PN 57 57000x N 3 PN 52 52511 OR PN 52 52556 Optional EAS Cable Host Device XXX Specifies international connection See Optional Accessories in the Introduction section of this guide for a complete listing A N See power source caution statement on page 11 of this manual Figure 22 RS232 Interface Cable Installation Schematic 19 INSTALLATION CABLE INSTALLATION INTERFACE SPECIFIC FULL SPEED USB The following steps describe how to properly install the cables for a Full Soeed USB StratosH application The scanner must then be configured to match the host s USB parameters Cable installation alone does not guarantee that the StratosH will communicate properly with the host system Configuration bar codes are located in the MetroSelect Configuration Guide PN 00 02407 x and the MS2xxx Stratos Series Configuration Addendum PN 00 02034 x 1 Turn off the host system 2 Plug the 10 pin RJ45 end of the USB interface cable PN 57 57200x N 3 or 57 57006 x N 3 into the 10 pin socket labeled Scanner USB to Host on the bottom of the StratosH Refer to
4. Figure 42 Scale Ready Connector Layout Scale Display Data In Scale Data In Scale Data to Display RS232 from the Load Cell Scale RS232 to Host from the Load Cell Interface Interface Scale Data Dual Cable Applications Scale to Display Pin Function i Function Pin Function i i Scale R5232 TX Ou SIG3 Scale RS232 RX In SIG3 e se e fse o No Connect All signals referenced from the StratosH scanner Specifications are subject to change without notice 43 SCANNER AND CABLE TERMINATIONS CABLE CONNECTOR CONFIGURATIONS The following cables are examples of some of the standard cables that may be shipped with the StratosH scanner Please keep in mind that every application is unique and the cables received with the StratosH may be custom cables that are not shown below RS232 Interface Cable PN 57 57000x N 3 Function 9 6 9 Pin D Type Connector Full Soeed USB Cable PN 57 57200x N 3 OR PN 57 57006x N 3 Function PC 5V USB Ganz Non Locking Type A Signal Ground 57 57200x N 3 57 57006x N 3 EEA La Be RS485 Cable PN 57 57004x N 3 Pin Function Signal Ground IBM As ee 4 Pin SDL All signals referenced from the StratosH scanner Specifications are subject to change without notice 44 SCANNER AND CABLE TERMINATIONS CABLE CONNECTOR CONFIGURATIONS Aux Port Configuration Cable PN 57 57008x N 3 Function Output from Scanner RS232 LSO AUX Cable PN 57 57099x 3 o
5. Meade in Suzhou China dane 2012 G Made MS2322 1 4D RS232 StratosH Barcode Scanner 83 12 24 0040 mee Users Guide tor patent coverage e Scanner N C R5232 to Host Scanner R5232 IBM 46XX to Host RS232 IBM 46XX to Host to Host Scanner Scanner i ENS On the MS2322 40 Model This produel complies wath 21 CFR 1040 10 and 1040 11 for deviabora pursuant lo Laser Notice No 50 dated June 24 2007 Qs O Doro m 8 5V 12V Ep CAUTION Laser light when opened DO NOT STARE INTO BEAM On the MS2322 14 Model Aux R8232 In On the MS2322 11 Model Caution To maintain compliance with applicable standards all circuits connected to the scanner must meet the requirements for SELV Safety Extra Low Voltage according to EN IEC 60950 1 A To maintain compliance with standard CSA C22 2 No 60950 1 UL 60950 1 and norm EN IEC 60950 1 the power source should meet applicable performance requirements for a limited power source INSTALLATION QUICK INSTALLATION OUTLINE The following is a quick preview of the steps required for first time installations Each item is discussed in detail later in this section Determine clearance ventilation and service access requirements Determine checkout counter layout taking into account package flow cable routing and power requirements Choose the mounting option which provides the best cable power access and unit stability Unpack the unit Make the appropriate counter
6. Reserved Reserved 10 Shield Ground Specifications are subject to change without notice 42 Scanner RS232 to Host Scanner RS232 R5485 to Host Scanner USB to Host AUX RS232 In Figure 41 Connector Layout on the Bottom of the Scanner Pin Function Reserved for RS485 Interface Reserved for RS485 Interface 10 Tegoneg SS SCANNER AND CABLE TERMINATIONS SCALE READY MS2321 MODELS ADDITIONAL PINOUT CONNECTIONS There are four additional 10 pin modular jacks located on the bottom of the of the MS2321 StratosH models that may be used for an integrated scale application and the use of a remote display When using the RS232 Full Speed USB RS485 121 interface the USB and RS485 interfaces are not active at the same time Please keep in mind that every application is unique The use of these connections depends on the specifications of the 1 scale s manufacturer The following pinouts are for reference only If the scanner has been integrated with a scale refer to the Scale Addendum for detailed instructions on the appropriate cable connections communication specifications and calibration procedures required by the scale manufacturer and local Weights and Measures authorities When connecting any combination of scale external scale display to the M2321 do not exceed the following current restrictions 12V 0 2A max 5V O 0 3A max Scale to Display Scale Display Data In Scale R5232 to Host Scale Data In
7. 4 Applicable for IBM Host applications 2 INTRODUCTION OPTIONAL ACCESSORIES Pato en O AC to DC Power Transformer Regulated Output 5V 4A 12V 1 5A 46 46812 120V United States and Canada Other items may be ordered for the specific protocol being used To order additional items contact the dealer distributor or customer service department REPLACEMENT PARTS REPLACEMENT PARTS Window types Diamonex and Sapphire are not interchangeable due to laser safety and or scanner performance differences To change window type the scanner must be returned to the manufacturer for reconfiguration 46 46889 Vertical Window 46 46806 Diamonex Platter Full Long Size 46 46807 Diamonex Platter Compact Medium Size 46 46808 Sapphire Platter Full Long Size 46 46809 Sapphire Platter Compact Medium Size Other items may be ordered for the specific protocol being used To order additional items contact the dealer distributor or customer service department INTRODUCTION GENERAL PRECAUTIONS The following list includes general precautions to remember when handling the StratosH Do NoT TURN the unit upside down with the platter in place Do NoT PRESS on the window in the placement platter or the vertical window frame Figure 2 PLATTER REMOVAL No hardware or tools are required to remove the platter horizontal scan window see Figure 3 Refer to the Maintenance section of this ma
8. 57004 x N 3 Host Device xxx Specifies international connection See Optional Accessories in the Introduction section of this guide for a complete listing A N See power source caution statement on page 11 of this manual Figure 24 RS485 Cable Installation Schematic 23 INSTALLATION CABLE INSTALLATION SECONDARY HONEYWELL SCANNER The following steps describe how to properly install the cables between a secondary Honeywell scanner and the StratosH The StratosH and the secondary scanner must then be configured to communicate properly Cable installation alone does not guarantee that the StratosH will communicate properly with the host system and secondary scanner Contact a customer service representative before connecting another manufacturer s scanner to the StratosH as a secondary scanner Configuration bar codes are located in the MS2xxx Stratos Series Configuration Addendum PN 00 02034x under Scanner Configuration Bar Codes Auxiliary Port Quick Start for a Secondary Honeywell Scanner 1 Refer to pages 18 22 for the type of interface RS232 RS485 etc required for your application Follow the cable installation steps under the appropriate interface before continuing Once the communication and power cables have been installed follow step 2 below for the secondary scanner installation 2 Connect the straight end of the RS232 PowerLink AUX cable PN 57 57099x 3 or PN 57 57099x 3 12 to the RS232 into the sock
9. ModE TTT 20 FC to bo a A E AA ie ee Ie ee Ne ne nN RN me A N Eee ede ee 22 TABLE OF CONTENTS Cable Installation Secondary Honeywell Scanner eee 24 BAS De acia eT 26 SCANNER OPERATION A E E 27 IR Activation TRT LED OUMU ice 29 Isela ape joo et ee E O OO O o O A 30 AUD onto aaa 30 A A 30 A A 31 Diagnostic Indicator Display Error Codes iii e A as A hehe A odes 32 POWEr DAVE NM e ici 34 Beeper Options and Button FUNCUONS ec dino 35 Beeper Tone and Volume Control amatista laado dois alocado tido ltd AE 35 EEUU UAC HOM DUO lola 35 T Pe 36 AS A O eee ee ee ee ee Pee ee eee eae ee 36 Gontiguraton WIOG TTT 36 MAINTENANCE Platter Horizontal Scan Window Replacement sss eee eee eee eee 37 Verlical Scan Window Replacement T 38 Daly Tare ne is ce ee saat oe a A ee sei aga elated aisha aes tial oe mean ae uated ete mae iias 38 TROUBLESHOOTING Troubleshooting Symptom Solution Chant sees ee eee eee ee 39 SCANNER AND CABLE TERMINATIONS scanner STAT d eer tae Tel TTT 42 Gable Connector SONAS dd lo 44 REGULATORY COMPLIANCE SA E E E H H 46 EMO cortaron e oe lets cen di o ooo ced ee ee dia o ate a ee ee heeds te o tn to e a see E eters 47 Weins amp Measures iaa lt aod 48 LIMITED WARRANTY Cr te es o il o o les o dl do io les o del o tes Ll dede A 49 FS AO A L A A A R A OW MEIER OUT E EESE 50 CUSTOMER SUPPORT Technical ASIS ANC e en tn a end a a 52 Product Service ana Rep alas tod ete ad cd alopecia da ea od a ode de tare 52
10. and check the box s content for the following items e Product Manuals e Power Supply e Communication Cables Lift the scanner out of the shipping box by gripping the bottom of the unit on both sides Important Do not lift the unit out of the box by gripping the sides i of the platter Carefully remove the shipping foam around the unit Important Do not turn the unit upside down or tilt the unit onto its H side while removing the shipping foam The platter is not attached to the unit and can fall off Lift the platter off the unit and store it in a safe location until the unit is installed in the checkout counter Then Lift End Here shipping Foam ES MS2322 Figure 17 Lift Here Use Finger Recess 13 INSTALLATION INSTALLING THE UNIT IN THE COUNTER MS2321 Mounting Diagram Two Point Support 292 1 mm 1 59 mm 38 1 mm 511 18 mm 1 59 mm 38 1 mm 11 Ve 20 Ye 172 31 75 mm 31 75 mm lt lt _____ _ 1 Max 1 Max gt B 19 05 mm 19 05 mm 34 9 5 mm areas free from obstructions B B A A A Platter Not Shown Platter Not Shown Additional structural support may be required for thin countertops or two L brackets may be used instead of a routed edge see example below 9 5mm 31 75 mm 31 75 mm 9 5 mm Y 1 Max 1 Max Y Cutout walls should not contact the platter Example of L Bracket Support Example of L Bracke
11. obtain warranty or non warranty service please visit www honeywellaidc com and select Support gt Contact Service and Repair to see your region s instructions on how to obtain a Return Material Authorization number RMA You should do this prior to returning the product 92 53 Honeywell Scanning amp Mobility 9680 Old Bailes Road Fort Mill SC 29707 www honeywellaidc com MO 0002270 Rev G 8 12
12. scanner Refer to the MS2xxx Stratos Series Configuration Addendum PN 00 02034x under Scanner Configuration Bar Codes Auxiliary Port Quick Start for a Secondary Honeywell Scanner 24 INSTALLATION CABLE INSTALLATION SECONDARY HONEYWELL SCANNER PN 97 57099x 3 or E PN 57 57099x 3 12 Optional G ea Secondary Scanner Additional power supply is scanner dependent and may not be required t See Aux power notes on page 24 AN See power source caution statement on page 11 of this manual Figure 25 Secondary Scanner Cable Installation Schematic 25 INSTALLATION EAS DEACTIVATION SW1 and SW2 are the switch banks inside the Checkpoint device that set the deactivation range The following is a list of Checkpoint recommended switch bank settings Base Model Checkpoint Recommended Switch Bank Settings SW1 8 SW2 switches 1 and 6 set to ON MS2322 SW1 8 SW2 switches 1 and 6 set to ON All StratosH models have a connector labeled EAS In on the bottom of the unit Honeywell has an optional EAS cable PN 52 52511x available for purchase for connection between the Checkpoint device and the Stratos H PN 52 52511 OR PN 52 52556 EAS Cable to Checkpoint Device Figure 26 EAS Cable Connection Bottom of StratosH The following figure shows the location of the EAS deactivation area for the StratosH It is important to pass the entire tag through this area to deactivate the security tag EAS Deac
13. the status of the unit and the current scan Eight settings are available for the tone of the beep normal six alternate tones and no tone plus three volume settings To change the tone or volume refer to the Changing the Beeper Tone amp Volume section of this manual One Beep When the scanner first receives power the white LED will flash the blue LED will turn on and the scanner will beep once the white LED will remain on for the duration of the beep The scanner is now ready to scan When the scanner successfully reads a bar code the white LED will flash and the scanner beeps once if configured to do so If the scanner does not beep once and the white light does not flash then the bar code has not been successfully read Razzberry Tone This is a failure indicator Refer to failure modes on page 31 Three Beeps during operation When placing the scanner in configuration mode the white LED will flash while the scanner simultaneously beeps three times The white and blue LEDs will continue to flash until the unit exits configuration mode Upon exiting configuration mode the scanner will beep three times and the white LED will stop flashing When configured three beeps can also indicate a communications timeout during normal scanning mode When using one code configuring the scanner will beep three times the current selected tone followed by a short pause a high tone and a low tone This tells the user that the single confi
14. used for volume selection or sleep mode is detected in error always closed The condition is self correcting if possible If the error persists return the unit for repair at an authorized service center The scanning operation can continue with this error active LASER 1 VERTICAL ERROR The laser in the vertical scanning subsystem denotes a failure The scanner will try three times to correct the laser operation If the laser error persists the vertical scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators LASER 2 RIGHT HORIZONTAL ERROR The right laser in the horizontal scanning subsystem denotes a failure The scanner will try three times to correct the laser operation If the laser error persists and the left horizontal laser 3 is also in error the horizontal scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators LASER 3 LEFT HORIZONTAL ERROR The left laser in the horizontal scanning subsystem denotes a failure The scanner will try three times to correct the laser operation If the laser error persists and the right horizontal laser 2 is also in error the horizontal scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators MOTOR 1 VERTICAL ERROR The motor in the vertical scanning subsystem denotes a failure The scanner will try three times to correct the motor operation If the motor er
15. users of the products These warranties are non transferable The duration of the limited warranty for the MS2300 is three 3 year s The accessories have a 90 day limited warranty from the date of manufacture 49 A Geen e one CRE OR TT see power application ds 32 A A A see indicators PP 6 41 42 B O oer Scene eee see indicators AS D TTT see indicators button MUNGON theses etait ee ee 6 9 35 TEE 6 9 35 VOMO ntsc 6 9 35 C Cintia 2 12 39 40 41 COMIMUNICAL Orca id 2 13 18 23 A A A A A Cae 2 26 e 42 45 DOW i te Geasece hack acth ces tetuasidet Sead ce raised nese ctumiasentenseaaoeseaee 2 CAMA A deceuieesuteds 12 CAO Mustaine dla lcocisia 3 4 8 11 18 23 46 checkout COUNT rLi o 12 A o a e de o o a E PE ee 48 Compliance T 5 18 23 46 47 COMPONEN surta lic cio cae 6 9 COMME CON aros 42 45 CONMECION pal arc Odes 7 10 A ete ese eet i 5 30 39 CUSIOMEFSCIVICC pibe 2 A AE EAE SE NAS EAEN 14 17 14 17 D DO eee ee eer e o A Seren ee eee ee see power default settings sse eee eee 36 deportado iii 5 27 28 diagnostic INICIO cin isis 6 9 o er ee a 7 10 12 display TTT 6 9 13 32 33 E A a waetaaes 6 9 26 42 EME aaa aaa Ha 47 ERI 47 BI MISSION e ee nies cea ees 47 CIT OM COG CS cies seca o A 32 33 F failure enor ele T 32 33 Ns A AE 30 MOJOS ui a a e o da e lod 30 31 A E RN 6 9 A sae ceaes ane cps gate a ain eee eate eta 9 TONG LO TTT 39 42 45 G Or DEANTE EE EEEE EPE ELA A E E T E EE E N 42 45 H N
16. 0 177 8 mm 6 0 152 4 mm 5 0 127 mm 4 0 101 6 mm 3 0 76 2 mm 2 0 50 8 mm 1 0 25 4 mm 0 0 0 mm Figure 31 Vertical Direct 13 mil Specifications are subject to change without notice 28 SCANNER OPERATION IR ACTIVATION AREA IR LED OUTPUT The StratosH s default power save mode is Dual Action Power Save Mode 2 see page 34 This power save mode turns the laser OFF after a configured period of non use then turns the motor OFF after thirty minute intervals Any movement detected by the IR in the activation area shown below will cause the scanner to exit the power save mode The motor will restart automatically and the laser will turn back on preparing the scanner for bar code recognition decoding and transmission 1 0 25 4 mm 3 0 76 2 mm 4 0 101 6 mm 6 0 152 4 mm 7 0 177 8 mm 8 0 203 2 mm 9 0 228 6 mm 11 279 4 mm 12 304 8 mm 7 0 177 8 mm 6 0 152 4 mm 5 0 127 mm 4 0 101 6 mm 3 0 76 2 mm 2 0 50 8 mm 1 0 25 4 mm 0 0 0 mm Figure 32 IR Activation Area Perpendicular to Package Flow IR LED Output T Refer to the MetroSelect Configuration Guide 00 02407 for additional information on configurable power save modes Specifications are subject to change without notice 29 SCANNER OPERATION INDICATOR DESCRIPTIONS Audible When in operation the StratosH provides audible feedback that indicates
17. 5 The Multi Function Volume Button Changing the Beeper Volume A short lt 3 second depression and the beeper volume will change The new volume will be heard The silent no beep volume is also selectable Press and Hold 1 2 3 4 5 Release Placing the Unit in Laser amp Motor Off Power Save Mode Long gt 3 seconds depression The Laser amp Motor Off Power Save Mode is the only power save mode that can be activated with the multi function button AAA Figure 37 Laser amp Motor Off Power Save Move This feature is configuration dependent Refer to the MetroSelect Configuration Guide PN 00 02407x under Scanner Operation Power Save Modes to enable this feature Waking the Unit from All Power Save Modes The next button depression will awaken the scanner for normal operation PANA Figure 38 Normal Operation 35 SCANNER OPERATION STARTUP When the scanner first receives power the white LED will flash the blue LED will turn on and the scanner will beep once the white LED will remain on for the duration of the beep The scanner is now ready to scan POWER UP TEST MODE When a StratosH scanner is first powered up it cycles through a number of self tests before starting normal operation If there are any initial failures during this sequence of tests the scanner will beep or razz to indicate the error and an error code will appear in the diagnostic indicator display The following are exampl
18. Figure on page 21 3 Connect the other end of the USB interface cable to the appropriate USB port on the host device TON Before continuing verify that the USB interface cable is connected to the appropriate socket on the scanner An incorrect 4 cable connection can cause communication problems or potential damage to the scanner and or terminal EN Manufacturers Note Plugging the scanner into the USB port of the host does not guarantee that scanned information will appear at the host A software driver and correct configuration setting are also required for proper communication to occur When using the RS232 Full Speed USB RS485 121 interface the USB and RS485 interfaces are not active at the same time 4 Plug the external power supply PN 46 46xx x into the 3 pin Molex socket labeled DC Power In on the bottom of the Stratos H k xxx Specifies international connection See Optional Accessories in the Introduction section of this guide for a complete listing i Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet The outlet should be located near the equipment and be easily accessible Honeywell recommends using a switched AC outlet The switch should be located on the operator s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit 5 Connect AC power to the transformer If the AC outlet is equipped with an on off sw
19. Honeywell MS2321 MS2322 StratosH Scanner Installation and User s Guide Disclaimer Honeywell International Inc HII reserves the right to make changes in specifications and other information contained in this document without prior notice and the reader should in all cases consult HII to determine whether any such changes have been made The information in this publication does not represent a commitment on the part of HIl HII shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from the furnishing performance or use of this manual This document contains propriety information that is protected by copyright All rights reserved No part of this document may be photocopied reproduced or translated into another language without the prior written consent of HII 2006 2012 Honeywell International Inc All rights reserved Web Address www honeywellaidc com Trademarks StratosH MetroSet and MetroSelect are a trademarks or registered trademarks of Metrologic Instruments Inc in the United States and or other countries Microsoft Windows and Windows 95 are trademarks or registered trademarks of Microsoft Corporation IBM is a trademark of International Business Machines Corporation Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are the property of
20. L Bracket Support Max Length of 286 mm DIAN 1 Figure 20 MS2322 Mounting Diagram Two Point Support INSTALLATION INSTALLING THE UNIT IN THE COUNTER MS2322 Mounting Diagram Three Point Support 292 1 mm 1 59 mm 1114 Vie a Support Brackets 1134 31 75 mm B B 1 Max Platter Not Shown Cutout walls should not contact the platter C 420 69 mm 1 59 mm 16 t Ys 31 75 mm 1 Max 19 05 mm 34 Keep connector areas free from obstructions Platter Not Shown 9 5 mm 34 AT Oh Additional structural support may be a routed edge see example at left required for thin countertops An L bracket may be used instead of Example of L Bracket Support Max Length of 286 mm 11 4 Figure 21 MS2322 Mounting Diagram Three Point Support Specifications are subject to change without notice 17 INSTALLATION CABLE INSTALLATION INTERFACE SPECIFIC RS232 The following steps describe how to properly install the cables for an RS232 StratosH application The scanner must then be configured to match the host s RS232 parameters Cable installation alone does not guarantee that the StratosH will communicate properly with the host system Configuration bar codes are located in the MetroSelect Configuration Guide PN 00 02407x and the MS2xxx Stratos Series Configuration Addendum PN 00 02034 xX 1 Turn off the host system 2 Plug the 10 pin RJ45 end
21. LIED ORAL OR WRITTEN INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT HIPS RESPONSIBILITY AND PURCHASER S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT WITH NEW OR REFURBISHED PARTS IN NO EVENT SHALL HII BE LIABLE FOR INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES AND IN NO EVENT SHALL ANY LIABILITY OF HII ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT WARRANTY TORT OR OTHERWISE EXCEED THE ACTUAL AMOUNT PAID TO HII FOR THE PRODUCT THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HII MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES LOSSES OR DAMAGES SOME STATES PROVINCES OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU All provisions of this Limited Warranty are separate and severable which means that if any provision is held invalid and unenforceable such determination shall not affect the validity of enforceability of the other provisions hereof Use of any peripherals not provided by the manufacturer may result in damage not covered by this warranty This includes but is not limited to cables power supplies cradles and docking stations HII extends these warranties only to the first end
22. an A qualified electrician can determine the amount of electrical noise on the AC line See additional information on power installation and restrictions under the Installation Cable Installation Interface Specific section of this manual Honeywell recommends using a switched AC outlet The switch should be located on the operator s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit Checkout Counter Layout Considerations When placing a scanner in a checkout counter the following factors should be considered e tems should flow at a distance to the operator that maximizes comfort The operator should not need to stretch or strain to reach for and scan packages e The StratosH can scan a bar code on six sides of a package The packages should flow into the scan area that provides the maximum reading performance No lifting or orientation of the items is necessary A properly placed item diverter can maximize the flow of packages e In what direction are the packages flowing Most checkout counters are designed for left handed takeaway If the operator is facing the vertical window of the scanner packages flow from the operator s right to left The packages are in queue on the conveyor to the right and the bagging is to the left INSTALLATION UNPACKING THE UNIT 1 4 S Make sure the shipping box is top side up before opening Remove the accessories box
23. ande TTT 4 6 9 50 NOS A Pei 30 31 36 39 41 I MUA A 47 WICC AL ONS aea a a a r a 5 Al a a ee Aen ae 30 35 36 39 41 diagno Sli eenean E E 32 33 lA nc pe ue neta ae et N 32 33 A O Neon PRE ne re Ve RPS Pa ne Ne 31 32 33 IIT 6 9 30 31 30 31 36 39 40 o E 5 8 11 eo Ye E TE 18 19 42 44 A A cae ae 42 44 LISE ais eii Dent ds eee Le 20 21 42 44 VR ACTIN AON il anios 29 L I 8 11 ES E E EEE A TE 46 Ta I reli iio 6 9 LBS a ies see indicators ONESQUICO ca clada 5 M PST 1 ta nh 32 38 Manual vc a a eotania 2 13 30 e A Oe ee or ee 34 MINI e cando 12 14 17 14 17 N NOUS ii 48 O Opera a 48 QUID WIN a 32 38 P oe 3 4 6 9 12 13 DON a tol rs oa 40 41 DOWO T 2 5 12 18 23 39 42 DOWEPS AV Oracion ceiai 34 35 leet eiee A A ae eeesiae 36 R razzbery TOM id lili 30 31 regulatory compliance esse e e eee eee eee 46 48 A eee NEN erence ere 31 32 33 S en a astaesienes th 46 48 Ee AA EENEN EEA eee E EE OE E AE EA ERTA 12 scan patteri sironnan a a AAEE 5 Scan SD la tios caia 5 Scan A nen demain e lata hita ace acne N ten cematee ee 2 28 scanner A A nn ee ceane scene ane 42 45 secondary SCANNED anirien a 24 25 a aa IE ANE E PET E EEE E EAE E E TE 18 23 Jo a eau wate 5 A A 5 SWO en eroaa svar n 26 VOIUME TR ne er Ene oe a ee ec L dd 6 9 35 EES O PEI E A E E E E EAE E 36 LOIALE AE E es sions E es 6 9 30 35 m WANISTONINGY a Gt e see power WINONA aisle o o a 39 49 TOUIDICS MOOUNG a
24. dies tun k nnen Sie sich einer gef hrlichen Laserstrahlung aussetzen Der Einsatz optischer Ger te mit dieser LaserausrUstung erh ht das Risiko einer Sehschadigung A Attenzione L utilizzo di sistemi di controllo di regolazioni o di procedimenti diversi da quelli descritti nel presente Manuale puo provocare delle esposizioni a raggi laser rischiose ll cliente non deve assolutamente tentare di riparare egli stesso lo scanner laser Non guardate mai il raggio laser anche se credete che lo scanner non sia attivo Non aprite mai lo scanner per guardare dentro l apparecchio Facendolo potete esporVi ad una esposizione laser rischiosa L uso di apparecchi ottici equipaggiati con raggi laser aumenta il rischio di danni alla vista REGULATORY COMPLIANCE EMC Emissions FCC Part 15 ICES 003 CISPR 22 EN 55022 Immunity CISPR 24 EN 55024 Note Immunity performance is not guaranteed for scanner cables greater than 3 meters in length when fully extended Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Class A Devices The following is applicable when the scanner cable is greater in length than 3 meters 9 8 feet when fully extended Les instructions ci dessous s appliquent aux cables de scanner d passant 3 metres 9 8 pieds de long en extension maximale Folgendes trifft zu wenn das Scannerkabel langer als 3 Meter ist This equipm
25. e caution statement on page 11 of this manual Figure 23 USB Cable Installation Schematic 21 INSTALLATION CABLE INSTALLATION INTERFACE SPECIFIC RS485 The following steps describe how to properly install the cables for an RS485 StratosH application The scanner must then be configured to match the hosts RS485 parameters Cable installation alone does not guarantee that the StratosH will communicate properly with the host system Configuration bar codes are located in the MetroSelect Configuration Guide PN 00 02407x and the MS2xxx Stratos Series Configuration Addendum PN 00 02034x 1 Turn off the host system 2 Plug the 10 pin RJ45 end of the RS485 interface cable PN 57 57004x N 3 into the 10 pin socket labeled Scanner RS232 IBM 46xx to Host on the bottom of the StratosH Refer to Figure on page 23 3 Connect the other end of the RS485 cable to communication port 9 on the host device Before continuing verify that the RS485 cable is connected to the appropriate interface socket on the scanner An incorrect Top ee 2 cable connection can cause communication problems or potential damage to the scanner and or terminal Manufacturers Note Plugging the scanner into the serial port of the host device does not guarantee that scanned information will appear at the host device A software driver and correct configuration settings are also required for proper communication to occur When using the RS232 Full Spe
26. e handshaking properly Verify that the scanner s data format matches that required by the host Make sure that the scanner is connected to the proper host port 39 TROUBLESHOOTING All Interfaces Check the character length lock The aspect ratio of the bar code is out of tolerance Check if it is a check digit character or border problem Scanner beeps at some bar codes and NOT for others of the same bar code symbology The bar code may have been printed incorrectly The scanner is not configured correctly for this type of bar Check if check digits are set properly code The minimum symbol length setting does not work with the Check if the correct minimum symbol length is set bar code RS232 Only The com port at the host is not working or is not configured properly The unit powers up OK and scans OK but does not The cable is not connected to communicate properly to the the proper com port host Check to make sure that the baud rate and parity of the scanner and the communication port match and the program is looking for RS232 data The com port is not operating properly The host is receiving data The scanner and host may not but the data does not look be configured for the same correct interface Check that the scanner and the host are configured for the same interface The intercharacter delay needs Add some intercharacter delay to the transmitted output to be added to the
27. ease refer to the Custom Scale Addendum for detailed instructions on the appropriate cable hookups and calibration procedures for local Weights and Measures authorities Specifications are subject to change without notice BASE MODEL CHARACTERISTICS MS2321 Scanner Caution and Serial Number Labels Honeywell International Inc This product complies with 21 CFR 1040 10 and 1040 11 Manufacared by Mare Sumiu Technolgies Co Ltd eooopt for deviations pursuant lo Laser Notice No 50 Contair no user s ricable components Warranty void if dated June 24 20017 case is opened Complies with FCC and ICES 003 Class A See manual L US Mate in Suzhou Ching ame 2012 05 f LISTED Made MS2321 14D RSs232 394 18 L StratosH Barcode Scanner LT ER 83 12 24 0040 ov 12V CAUTION i bI Laser light when opened See User s Guide for patent coverage DO NOT STARE INTO BEAM N C On the MS2321 14 Model R5232 to Host Scanner NIG On the MS2321 11 Model RS232 IBM 46XX to Host j i i FS USB E On the MS2321 21 Model R5232 IBM 46XX to Host to Host Scanner Scanner ou On the MS2321 40 Model RS232 to Host USB to Host RS232 In S l gig Caution To maintain compliance with applicable standards all circuits connected to the scanner must meet the requirements for SELV Safety Extra Low Voltage according to EN IEC 60950 1 A To maintain compliance with standard CSA C22 2 No 60950 1 UL 60950 1 and norm EN IEC 60950 1 the power s
28. ed USB RS485 121 interface the USB and RS485 interfaces are not active at the same time 4 Plug the external power supply PN 46 46xxx into the 3 pin Molex socket labeled DC Power In on the bottom of the StratosH xxx Specifies international connection See Optional Accessories in the Introduction section of this guide for a complete listing i Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet The outlet should be located near the equipment and be easily accessible Honeywell recommends using a switched AC outlet The switch should be located on the operator s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit 5 Connect AC power to the transformer If the AC outlet is equipped with an on off switch turn the power on 6 Turn on the host system 7 Configure the StratosH to match the host system s RS485 parameters Refer to the MS2xxx Stratos Series Configuration Addendum PN 00 02034x under Scanner Configuration Bar Codes IBM 3 Generation Communication Defaults and IBM 3 Generation Protocols Additional general configuration bar codes can be found in the MetroSelect Configuration Guide PN 00 02407 x 22 INSTALLATION CABLE INSTALLATION INTERFACE SPECIFIC RS485 Power Supply PN 52 52511 OR PN 52 52556 Optional EAS Cable pN 46 46 X XY XT Switched AC Outlet Cable en 57
29. ent has been tested and found to comply with limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated ina commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense Any unauthorized changes or modifications to this equipment could void the user s authority to operate this device This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Notice This Class A digital apparatus complies with Canadian ICES 003 Remarque Cet appareil num rique de classe A est conforme a la norme canadienne NMB 003 Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Warnung Dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkst rungen
30. ere has been a diagnostic failure A VLD failure Scanner motor failure The same symbol timeout is set to short The unit is trying to scan a particular symbology that is not enabled The unit has been configured for a character length lock or a minimum length and the bar code being scanned does not satisfy the configured criteria The scanner is configured to support some form of host handshaking but is not receiving the signal The scanner s data format does not match the host system requirements Check the transformer outlet and the power strip Make sure the power cable is plugged into the scanner Contact a customer service representative if the unit will not hold the configuration Contact a customer service representative if the unit will not function Contact a customer service representative Contact a customer service representative Adjust same symbol timeout for a longer time The beeper is disabled Enable the beeper No volume is selected Select a volume No tone is selected Select a tone UPC EAN and Code 128 are enabled by default Verify that the type of bar code being read has been selected Verify that the bar code that is being scanned falls into the criteria Typical of Non UPC EAN codes The scanner defaults to a minimum of 4 character bar code If the scanner is setup to support ACK NAK RTS CTS XON XOFF or D E verify that the host cable and host are supporting th
31. es of the types of tests performed at power up Memory tests Hardware setup tests Motor tests Laser tests Configuration tests Interface tests OO L These tests are also performed on a periodic basis with the operator alerted to any failures CONFIGURATION MODE All StratosH series scanners have been configured at the factory with a set of default communication protocols Since many host systems have unique formats and protocol requirements Honeywell provides a wide range of configurable features that may be selected with the use of the MetroSelect Configuration Guide PN 00 02407x the MS2xxx Stratos Series Configuration Addendum PN 00 02034x and MetroSet For a complete list of the factory default settings refer to the Default Settings section of this guide 36 MAINTENANCE PLATTER HORIZONTAL SCAN WINDOW REPLACEMENT Platter Horizontal Scan Window Removal Press down on the end of the platter Lift the platter off the scanner base farthest from the vertical window by using the finger recess located at The other end of the platter will tilt the end of the platter farthest from the up so that the platter can be lifted from vertical window the scanner base ist Press Here Then Lift End Here Use Finger Recess Platter Horizontal Scan Window Installation Position the replacement platter in the support channel and over the alignment guide tab Alignment Guide Figure 39 Platter Horizontal Scan Windo
32. et of the secondary scanner see figure on page 25 3 Connect the angled end of the RS232 AUX cable PN 57 57099x 3 or PN 57 57099x 3 12 into the 10 pin socket labeled Aux RS232 In on the bottom of the StratosH Important The StratosH series aux port requires the signals transmit receive RTS amp CTS from the secondary scanner G For Rev G units or later The StratosH s auxiliary port will support 5VDC devices with a 700mA maximum current For Rev F units or earlier The Stratos Hs auxiliary port will support 5VDC devices with a 150mA maximum current If the auxiliary device exceeds this specification or requires a different voltage an external power supply will be required to power the auxiliary device The following Honeywell scanners can receive power from StratosH the MS9520 MS9540 and the MS5145 4 This step is required for secondary devices that require gt 5VDC and or 700mA current to operate Skip to step 5 if the secondary device requires lt 700mA 5VDC Plug the power supply into the secondary scanner s PowerLink cable PN 57 57099x 3 or PN 57 57099x 3 12 and connect AC power to the secondary scanner Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet The outlet should be located near the equipment and be easily accessible 5 Configure the StratosH and the secondary scanner The auxiliary input port s data format must match the main output format of the secondary
33. fter a configured period of non use turns the laser and motor OFF at thirty minute intervals Last Scan Laser Starts Laser amp Motor Blinking Turns OFF Example If the power save timeout is set to 15 minutes p me Any movement detected by the IR will wake the scanner from the power save mode see Figure 32 on page 29 Dual Action Power Save Mode 2 Default Turns the laser OFF after a configured period of non use then turns the motor OFF after thirty minute intervals Last Scan Laser Turns Motor Turns Example BRF OFF If the power save timeout is set to 15 minutes AA Any movement detected by the IR will wake the scanner from the power save mode see Figure 32 on page 29 SCANNER OPERATION BEEPER OPTIONS AND BUTTON FUNCTIONS Changing the Beeper Tone Beeper tones may be configured incrementally using the following bar code The new tone will be heard followed by a short pause Two more new tones will be heard signifying the new setting has been stored in memory The silent no beep tone is also selectable 79 99 9 L 5 Changing the Beeper Volume Volume levels may be configured using the volume button or incrementally using the following bar code The new volume will be heard followed by a short pause Two more tones will be heard signifying the new setting has been saved in memory The silent no volume tone is also selectable N 3990997 4 The Multi Function Button ie Figure 3
34. guration bar code has successfully configured the scanner Three Beeps on power up This is a failure indicator Refer to failure modes on page 31 Visual White and blue LEDs are located at the top of the vertical output window When the scanner is ON the flashing or constant illumination of the LEDs indicates the status of the StratosH and the current scan Figure 33 LEDs No White or Blue LED The LEDs will not be illuminated if the scanner is not receiving power from the host or transformer They are also not illuminated when all lasers are turned off for any reason Steady Blue When all lasers are active the blue LED is illuminated The blue LED will remain illuminated until all lasers are deactivated Steady Blue and Single White Flash When the scanner successfully reads a bar code the white LED will flash and the scanner will beep once If the white LED does not flash or the scanner does not beep once then the bar code has not been successfully read 30 SCANNER OPERATION INDICATOR DESCRIPTIONS Visual Steady White and Blue After a successful scan the scanner transmits the data to the host device Some communication modes require that the host inform the scanner when data is ready to be received If the host is not ready to accept the information the scanner s white LED will remain on until the data can be transmitted Flashing Blue then Flashing White This indicates the scanner is in configuration mode A
35. itch turn the power on 6 Turn on the host system 7 Configure the StratosH to match the host system s USB parameters S The IBM OEM Full Speed USB Communication Defaults bar code is located in the MS2xxx Stratos Series Configuration Addendum PN 00 02034x under Scanner Configuration Bar Codes Dual Cable Scanner Configuration Bar Codes IBM OEM Full Soeed USB Communication Defaults and IBM OEM Full Speed USB Protocols kk For scanner only StratosH models If a scale has been integrated into a scale ready MS2321 the configuration bar code shown does not apply 20 INSTALLATION CABLE INSTALLATION INTERFACE SPECIFIC FULL SPEED USB Step 8 is for USB Serial Emulation Mode or Keyboard Emulation Mode only 8 Configure the StratosH for Bi Directional USB Serial Emulation Mode or USB Keyboard Emulation Mode by scanning the appropriate configuration bar codes in the USB section of the MetroSelect Configuration Guide PN 00 02407x Step 7 must be completed before continuing to step 8 for these features to work properly Power Supply PN 52 52511 OR PN 52 52556 Optional EAS Cable PN 46 46 xxx Scanner USB to Host a Switched AC Outlet Cable PN 57 57200x N 3 OR pn 57 57006X N 3 Locking Type A Host Device Non Locking Type A xxx Specifies international connection See Optional Accessories in the Introduction section of this guide for a complete listing A N See power sourc
36. ments on site e Powered Aux Port Connect hand held scanner for large or bulky items e Scale Ready Model The MS2321 model is designed for custom scale integration e Loud Speaker Three volume seven tone settings can be heard in all environments e Easy Configuration Windows based utility or simple bar code setup e Fully Automatic No touch infrared wake up from power save modes e EAS Deactivation Electronic Article Surveillance EAS equipped EAS cable is an optional purchase e Field Replaceable Vertical Window Quickly remove vertical window for cleaning or replacement e StratosSCOPE Visual diagnostic indicator for easy to read feedback on scanner condition e StratosSWAP Modular optics engine technology small pre aligned field replaceable modules e StratosSCHOOL Operator training software INTRODUCTION MODEL NUMBER DESIGNATION MODEL NUMBER DESIGNATION MS2321 14D 21 Scanner Only Scale Ready D Diamonex Window Full Length 508 mm 20 S Sapphire Window 22 Scanner Only Medium Length 420 mm 16 5 11 RS4854 RS232 14 R5232 21 RS232 Full Speed USB RS485 40 RS232 Full Speed USB Figure 1 Model Number Designation BASE KIT COMPONENTS BASE KIT COMPONENTS OPTIONAL ACCESSORIES OPTIONAL ACCESSORIES Parte Dee 3 RS232 AUX Straight Cord 3 7 m 12 for 95xx 5145 and 7580 scanners RS232 AUX Coiled Cord for 1200 1300 and 1900 Series scanners
37. nual for additional information on platter replacement Then Lift A See caution statement on page 3 End Here Use Finger Recess Figure 3 LIFT HANDLES REST both thumbs against the vertical window frame for added stability when lifting the unit by the handles provided Figure 5 INTRODUCTION MS2321 MS2322 SCANNER DESIGN SPECIFICATIONS A Design Specifications Operational 22 mW Max Optical Power 10 mW Embedded Laser Wavelength 650 nm Horizontal Depth of Field O mm 152 mm 0 6 for 0 33 mm 13 mil Bar Code 0 mm 216 mm 0 8 5 for 0 33 mm 13 mil Bar Code 5840 Scan Lines per Second 66 38 Horizontal 28 Vertical 4800 6000 RPM Horizontal Vertical 0 152 mm 6 0 mil All Standard 1 D Bar Codes GS1 DataBar GS1 DataBar Expanded and GS1 DataBar Limited Bar Codes RS232 Aux RS232 RS485 and USB 35 Minimum Reflectance Difference Up to 80 data characters Maximum number will vary based on symbology and density 7 Tones or No Beep 3 Volume Settings Laser ON Ready to Scan Good Read Decoding Mechanical 508 mm 20 Length 290 mm 11 4 Width 181 mm 7 1 Tower Height 420 mm 16 5 Length 292 mm 11 5 Width Counter 181 mm 7 1 Tower Height 100 mm 3 9 All Models MS2321 7 48 kg 16 45 lbs MS2322 6 93 kg 15 25 Ibs Electrical 4A 5V 1 58 12V Operating 14 25 Watts Operating 1A 5V 0 75A O 12V Class II 5 2VDC 3 8A 12VDC 1 5A Current Limits on Integrated
38. o la utilizaci n de controles o ajustes distintos de los especificados aqui pueden provocar una luz de l ser peligrosa Bajo ninguna circunstancia el usuario deber realizar el mantenimiento del l ser del esc ner Ni intentar mirar al haz del l ser incluso cuando este no est operativo Tampoco deber abrir el esc ner para examinar el aparato El hacerlo puede conllevar una exposici n peligrosa a la luz de l ser El uso de instrumentos pticos con el equipo l ser puede incrementar el riesgo para la vista A Attention L emploi de commandes r glages ou proc d s autres que ceux d crits ici peut entrainer de graves irradiations Le client ne doit en aucun cas essayer d entretenir lui m me le scanner ou le laser Ne regardez jamais directement le rayon laser m me si vous croyez que le scanner est inactif N ouvrez jamais le scanner pour regarder dans l appareil Ce faisant vous vous exposez a une rayonnement laser qu st hazardous L emploi d appareils optiques avec cet quipement laser augmente le risque d endommagement de la vision A Achtung Die Verwendung anderer als der hier beschriebenen Steuerungen Einstellungen oder Verfahren kann eine gefahrliche Laserstrahlung hervorrufen Der Kunde sollte unter keinen Umstanden versuchen den Laser Scanner selbst zu warten Sehen Sie niemals in den Laserstrahl selbst wenn Sie glauben da der Scanner nicht aktiv ist Offnen Sie niemals den Scanner um in das Gerat hineinzusehen Wenn Sie
39. of the RS232 interface cable PN 57 57000x N 3 into the 10 pin socket labeled Scanner RS232 to Host on the bottom of the StratosH Refer to figure on page 19 3 Connect the other end of the RS232 cable to the proper communication port on the host device ero Before continuing verify that the RS232 interface cable is connected to the appropriate interface socket on the scanner An _ Incorrect cable connection can cause communication problems or potential damage to the scanner and or terminal 4 Plug the external power supply PN 46 46xxx into the 3 pin Molex socket labeled DC Power In on the bottom of the Stratos H k XXX Specifies international connection See Optional Accessories in the Introduction section of this guide for a complete listing Check the AC input requirements of the power supply to make sure the voltage matches the AC outlet The outlet should be located near the equipment and be easily accessible Honeywell recommends using a switched AC outlet The switch should be located on the operator s side of the checkout counter in close proximity to the StratosH to facilitate calibration and service of the unit 5 Connect AC power to the transformer If the AC outlet is equipped with an on off switch turn the power on 6 Turn on the host system 7 Scan the Recall Defaults bar code The Recall Defaults bar code is located in the MetroSelect Configuration Guide PN 00 02407 x under Need to Start Over
40. ource should meet applicable performance requirements for a limited power source BASE MODEL CHARACTERISTICS MS2322 Scanner Components Top View Bottom View y S DIVA Ne gt d E x A anp 4 ps X L E Bx xa K 5 MA Figure 10 MS2322 Components Components ITEM No DESCRIPTION OF TEM Blue and White LED Indicators see page 30 Volume Tone Multi Function Button see page 35 a Impact Window Frame Vertical Window Laser Aperture B Speaker seepage 30 9 Platter Support Bumpers see page 37 Interface and Aux Scanner Connectors see page 10 Diagnostic Indicator Display see page 32 Handles for Lifting Unit Scanner label information can be found on page 11 BASE MODEL CHARACTERISTICS MS2322 Scanner Dimensions Figure 11 MS2322 Dimensions Connector Panel DC Power In Fia a E l j i Scanner RS232 to Host E 1 i Scanner RS232 IBM 46xx to Host Scanner USB to Host AUX RS232 In Figure 12 MS2322 Connectors Specifications are subject to change without notice BASE MODEL CHARACTERISTICS MS2322 Scanner Caution and Serial Number Labels Figure 13 MS2322 Label Locations Top and Examples Bottom O N C N C DC Power In Honeywell International Inc Mni arc prod by Maro Suzhou Taciinolagi s Co Lid Contair n user soricable components Waranty void if case is opened Complies wih PEC and LES 002 Class A Ses manual
41. ovide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Notice This Class B digital apparatus complies with Canadian ICES 003 Remarque Cet appareil num rique de classe B est conforme a la norme canadienne NMB 003 WEIGHTS amp MEASURES Directive 90 384 EEC OIML R76 NIST Handbook 44 NTEP CC 03 056 48 LIMITED WARRANTY Honeywell International Inc HII warrants its products and optional accessories to be free from defects in materials and workmanship and to conform to HIS published specifications applicable to the products purchased at the time of shipment This warranty does not cover any HII product
42. r PN 57 57099x 3 12 Function RS232 from Aux Secondary Scanner RS232 to Aux Secondary Scanner RTS from Aux Secondary Scanner CTS to Aux Secondary Scanner No Connect 5VDC Transformer Direct 10 Position Angled Modular Plug 10 Shield Ground This configuration cable was designed to be used with the StratosH auxiliary connector only All signals are referenced from the StratosH scanner T All signals are referenced from the auxiliary secondary scanner Specifications are subject to change without notice 45 REGULATORY COMPLIANCE SAFETY ITE Equipment 46 IEC 60950 1 Second Edition EN 60950 1Second Edition CLASS 1 LASER PRODUCT Laser APPAREIL A LASER DE CLASSE 1 Laser Class 1 IEC 60825 1 Second Edition 2007 LASER KLASSE 1 PRODUKT EN 60825 1 Second Edition 2007 LASER CLASE 1 PRODUCTO LED IEC 62471 Exempt Risk Group ZA Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure Under no circumstances should the customer attempt to service the laser scanner Never attempt to look at the laser beam even if the scanner appears to be nonfunctional Never open the scanner in an attempt to look into the device Doing so could result in hazardous laser light exposure The use of optical instruments with the laser equipment will increase eye hazard A Atenci n La modificaci n de los procedimientos
43. razzberry tone indicates that an invalid bar code has been scanned in this mode or If the unit is in sleep mode each LED will flash once every 15 seconds Steady White Blue Off This indicates the scanner may be waiting for communication from the host Flashing Blue This indicates there is an error active on the diagnostic indicator display see Error Codes on page 32 The scanner may continue to operate depending on the type of error Failure Modes Flashing Blue and One Razzberry Tone This indicates that the scanner has experienced a laser subsystem failure The scanner will try up to three times to correct the failure condition If the laser subsystem continues to fail that subsystem horizontal or vertical will be shut down and an error indication will be shown on the Diagnostic Indicator Display This error stays on the display until corrected If the remaining subsystem is still operational scanning will continue using the operational components Flashing Blue and White and Two Razzberry Tones This indicates that the scanner has experienced a motor subsystem failure The scanner will try up to three times to correct the failure condition If the motor subsystem continues to fail that subsystem horizontal or vertical will be shut down and an error indication will be shown on the Diagnostic Indicator Display This error stays on the display until corrected If the remaining subsystem is still operational scanning will continue using the
44. roper interface hardware attached CONFIGURATION ERROR The non volatile configuration memory did not agree with the data last saved Default 05 configuration data is then used and the scanner continues operating This error is also accompanied by three beeps This error will remain during operation as a reminder that this power cycle is scanning against a default generated configuration COMMUNICATION ERROR The RS232 data line is being held active This causes the scanner to read a break signal constantly and continuous attempts are made to enter MetroSet configuration mode A short on the RX Data line can cause this condition It can also be the result of a laptop in power save mode The scanner will abort attempts to enter configuration mode after a short timeout The scanner can automatically recover from this condition once the short in the RX Data line is corrected COPROCESSOR COMMUNICATION ERROR The main microprocessor is not communicating with the interface coprocessor The interface coprocessor may be in a fault condition with the host or just not able to respond This error may appear when the scanner is configured for USB or RS485 interface applications or during an attempt to update the interface software through the flash utility The unit should be repaired at an authorized service center 32 SCANNER OPERATION INDICATOR DESCRIPTIONS Diagnostic Indicator Display DESCRIPTION SWITCH ERROR The switch
45. ror persists the vertical scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators MOTOR 2 HORIZONTAL ERROR The motor in the horizontal scanning subsystem denotes a failure The scanner will try three times to correct the motor operation If the motor error persists the horizontal scanning subsystem will be shut down and this error code will remain on the Diagnostic Indicators 33 SCANNER OPERATION POWER SAVE MODES The StratosH has five configurable power save modes Refer to the MetroSelect Configuration Guide PN 00 02407 x for additional information on Power Save Modes 34 Blink Power Save Mode Blinks the laser OFF amp ON after a configured period of non use When the scanner recognizes a bar code it will exit the Blink mode Laser Off Power Save Mode Turns the laser OFF after a configured period of non use The motor continues to spin allowing for a faster wake up time Any movement detected by the IR will wake the scanner from the Laser Off power save mode see Figure 32 on page 29 Laser amp Motor Off Power Save Mode Turns the laser and motor OFF after a configured period of non use Any movement detected by the IR will wake the scanner from the power save mode see Figure 32 on page 29 This mode s wake time is slightly longer due to the motor s need to restart Dual Action Power Save Mode 1 Blinks the laser OFF ON a
46. still operational components Continuous Razzberry Tone with Both LEDs Off If upon power up the scanner emits a continuous razzberry tone then the scanner has an electronic failure Return the unit for repair at an authorized service center Three Beeps On Power Up If the scanner beeps three times on power up then the nonvolatile memory that holds the scanner configuration has failed Return the unit for repair at an authorized service center 31 SCANNER OPERATION INDICATOR DESCRIPTIONS Diagnostic Indicator Display There is a two digit error code display located under the platter near the end of the scanner farthest from the vertical window see figure below Error Display Platter Removed Figure 34 Error Code Display The following is a list of possible error codes and their meanings Some errors will require immediate scanner maintenance DESCRIPTION Reserved RAM ERROR The scanner s Random Access Memory RAM is tested as faulty Return the unit for repair at an authorized service center 3 PROGRAM ERROR The scanner s software program is failing Return the unit for repair INTERFACE ERROR After power up and any application exit e g MetroSet etc the scanner checks the interface hardware with that chosen in configuration If they do not agree an interface error exists Correct this problem by getting the proper hardware interface OR programming StratosH configuration for the p
47. susten dd 39 41 A STET E TE E E A A 5 v weights and measure eee eee ee eee 48 TIS NCD TTT see indicators MCP AMON cana ienseccea ENE aes 5 12 WING OW iieo ine EEE a 3 4 6 12 38 A et ATA TEET E E E TTET ee ae EA 31 Z o A 2 5 18 23 A aT A A IS 6 9 91 CUSTOMER SUPPORT TECHNICAL ASSISTANCE If you need assistance installing or troubleshooting your device please contact us by using one of the methods below Knowledge Base www hsmknowledgebase com Our Knowledge Base provides thousands of immediate solutions If the Knowledge Base cannot help our Technical Support Portal see below provides an easy way to report your problem or ask your question Technical Support Portal www hsmsupportportal com The Technical Support Portal not only allows you to report your problem but it also provides immediate solutions to your technical issues by searching our Knowledge Base With the Portal you can submit and track your questions online and send and receive attachments Web form www hsmcontactsupport com You can contact our technical support team directly by filling out our online support form Enter your contact details and the description of the question problem Telephone www honeywellaidc com locations For our latest contact information please check our website at the link above PRODUCT SERVICE AND REPAIR Honeywell International Inc provides service for all of its products through service centers throughout the world To
48. t Support Max Length of 286 mm 11 Max Length of 286 mm 11 Figure 18 MS2321 Mounting Diagram Two Point Support Specifications are subject to change without notice 14 INSTALLATION INSTALLING THE UNIT IN THE COUNTER MS2321 Mounting Diagram Three Point Support 292 1 mm 1 59 mm 511 18 mm 1 59 mm 11 Ya 20 Tad 31 75 mm 1 Max As 293 45 mm 117 31 75 mm B B 1 Max Platter Not Shown Cutout walls should not contact the platter Example of L Bracket Support Max Length of 286 mm 11 Additional structural support may be required for thin countertops An L bracket may be used instead of a routed edge see example at left Figure 19 MS2321 Mounting Diagram Three Point Support Specifications are subject to change without notice 15 INSTALLATION INSTALLING THE UNIT IN THE COUNTER MS2322 Mounting Diagram Two Point Support 292 1 mm 1 59 mm 420 69 mm 1 59 mrm 114 Ve 16 Ye 31 75 mm 1 Max 19 05 mm 34 Support Bracket 286 mm 11 4 Maximum Length A Keep connector areas free from obstructions Support Bracket B B A A Platter Not Shawn Platter Not Shown Additional structural support may be required for thin countertops An L bracket may be used instead of a routed edge see example below 31 75 mm Cutout walls should not 1 Max contact the platter Example of
49. their respective owners Patents For patent information please refer to www honeywellaidc com Patents TABLE OF CONTENTS INTRODUCTION o 1 Produc r OVEIVIOW cat 1 Mode Nte Den e il a 2 BASERE o es ea 2 Optional ACCCSSOR A o diera DOE doo o lalo eo Dd do alo oa ao do do o a 2 Replacement ai o tl o o ld ela Ll 3 Gee Fall Pre CAUTIONS sido da 4 MS2321 MS2322 Scanner Design Specifications eiii di a enaisi ideea 5 BASE MODEL CHARACTERISTICS WIS 23251 Ti TETE 6 COMPONEN TTT do e bo de i lah ie bat a nd a o 6 BI ra se ener a ie eer ee 7 OMIM CON ANG TTT HTHH 7 Gautiomana Serial Number Se 8 MSZ2922 Calar tii idilio di etilo 9 COMPOnen Std T E iia 9 DITO E E A ee ee 10 COMMS GION T tasar 10 Caution and Serial NUMBEr Label scr cita 11 INSTALLATION Quicklistala lO oidos 12 A eet eee 12 NM GIG ACA ANG TT 12 Vent AlOMr and opac TTT 12 Tee 12 EOG TIS TSI a E a E 12 Checkout Counter Layout Considera aa 12 Unpacking he 8 a ll o el o lo el ld ele di a ee ae 13 stalling the Unit the Counen T 14 MS2321 Mounting Diagram Two Point Support sss sese eee eee eee 14 MS2321 Mounting Diagram Three Point Suport sse eee eee eee ee 15 MS2322 Mounting Diagram Two Point SUPPOM casas toirin diiniita ii tds 16 MS2322 Mounting Diagram Three PONES UDI Di A A a nni ena 17 Sable asta OMITA ibas 18 A A E E O O T 18 FUI Speed USB stc ener oer mer eee ee een ees 20 IB NEQOE D 20 A T a Ponsima ieee lates 20 Keyboard Emulator
50. tivation Area Entire tag must pass through the EAS deactivation area Figure 27 EAS Deactivation Area 26 SCANNER OPERATION SCAN ZONE 2 0 50 8 mm 3 0 76 2 mm 4 0 101 6 mm 6 0 152 4 mm 7 0 177 8 mm 8 0 203 2 mm 9 0 228 6 mm 11 279 4 mm 7 0 177 8 mm 6 0 152 4 mm 5 0 127 mm 4 0 101 6 mm 3 0 76 2 mm 2 0 50 8 mm 1 0 25 4 mm 0 0 0 mm Figure 28 Checker Side 13 mil 1 0 25 4 mm 2 0 50 8 mm 3 0 76 2 mm 4 0 101 6 mm 5 0 127 mm 6 0 152 4 mm 7 0 177 8 mm 8 0 203 2 mm 9 0 228 6 mm 11 279 4 mm 0 0 0 mm 7 0 177 8 mm 6 0 152 4 mm 5 0 127 mm 4 0 101 6 mm 3 0 76 2 mm 2 0 50 8 mm 1 0 25 4 mm 0 0 0 mm Figure 29 Horizontal Left Right 13 mil Specifications are subject to change without notice SCANNER OPERATION SCAN ZONE 1 0 25 4 mm 2 0 50 8 mm 3 0 76 2 mm 4 0 101 6 mm 6 0 152 4 mm 7 0 177 8 mm 8 0 203 2 mm 9 0 228 6 mm 10 0 254 mm 11 279 4 mm 7 0 177 8 mm 6 0 152 4 mm 5 0 127 mm 4 0 101 6 mm 3 0 76 2 mm 2 0 50 8 mm 1 0 25 4 mm 0 0 0 mm Figure 30 Horizontal Direct 13 mil 1 0 25 4 mm 2 0 50 8 mm 3 0 76 2 mm 5 0 127 mm 6 0 152 4 mm 7 0 177 8 mm 8 0 203 2 mm 9 0 228 6 mm 117 279 4 mm 7
51. top cutouts and install all support brackets Place the unit in the counter Install the platter Follow the steps under the correct interface to connect the cables and power supply Configure the unit for the correct interface SITE REQUIREMENTS Before installing your StratosH scanner please consider the following items Vertical Clearance A minimum clearance height of 7 00 from the checkout counter surface is needed for the vertical hood on all of the scanner models Ventilation and Spacing All StratosH models have a die cast housing to dissipate heat allowing the unit to operate without a ventilation fan Honeywell recommends that the temperature surrounding the unit does not exceed 40 C 104 F There should be adequate convection and minimal heat producing equipment in close proximity of the unit A cooling fan with a filter is recommended if there will be a conveyor motor or other heat producing equipment close to the unit that will create a high temperature environment Service Access When routing and installing the cable s and power supply make sure you leave access so that these components may be swapped easily without the need to remove the unit from the checkout counter When changing the StratosSWAP optics engine modules Honeywell recommends removing the unit completely from the checkout counter Power Installation The Power Supply AC DC should be connected to an AC Outlet that is free of electrical noise cle
52. transmitted by using the MetroSelect Configuration Guide output PN 00 02407 x Characters are being dropped 40 TROUBLESHOOTING Aux Port Operation With Any Interface The secondary scanner is not functioning Refer to the user s guide provided with the secondary scanner The secondary scanner cable may not be connected to the proper port on the StratosH Ensure that the secondary scanner is connected to the Stratos H s com port marked Aux port The secondary scanner powers up but data is not relayed to the host The StratosH must be configured to enable the auxiliary port The auxiliary com port may not be operating properly The auxiliary input port s data format must match the main output format of the secondary scanner Refer to the MS2xxx Stratos Series Configuration Addendum PN 00 02034x under Scanner Configuration Bar Codes Auxiliary Port Quick Start for a Secondary Honeywell Scanner 41 SCANNER AND CABLE TERMINATIONS SCANNER PINOUT CONNECTIONS The StratosH scanner terminates to 10 pin modular jacks located on the bottom of the unit The serial number label indicates the model number and interface of the scanner Pin Function Pin Function EZA E 10 5V Out 3 5 2VDC 10 Scamner to Host RS485 Function Signal Ground RS232 TX Output RS232 RX Input Reserved for RS232 Interface Reserved for RS232 Interface Scanner to Host USB Function 1 Signal Ground
53. verursachen In diesem Fall kann vom Betreiber verlangt werden angemessene Massnahmen durchzuf hren Attenzione Questo e un prodotto di classe A Se usato in vicinanza di residenze private potrebbe causare interferenze radio che potrebbero richiedere al utilizzatore opportune misure Attention Ce produit est de classe A Dans un environnement domestique ce produit peut tre la cause d interf rences radio Dans ce cas Putiliseteur peut tre amen predre les mesures ad quates 47 REGULATORY COMPLIANCE EMC Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Class B Devices The following is applicable when the scanner cable is less than 3 meters 9 8 feet in length when fully extended Les instructions ci dessous s appliquent aux cables de scanner ne d passant pas 3 metres 9 8 pieds de long en extension maximale Folgendes trifft zu wenn das Scannerkabel kurzer als 3 Meter ist This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to pr
54. w Replacement See replacement parts on page 3 3 MAINTENANCE VERTICAL SCAN WINDOW REPLACEMENT PN 46 46889 Figure 40 Vertical Scan Window Replacement DAILY MAINTENANCE Smudges and dirt can interfere with the proper scanning of a bar code Therefore the horizontal and vertical output windows will need occasional cleaning For the glass window 1 Spray glass cleaner onto lint free non abrasive cleaning cloth 2 Gently wipe the scanner window For the inner plastic window 1 Use mild soap and water with lint free non abrasive cleaning cloth 2 Gently wipe the scanner window 38 TROUBLESHOOTING The following guide is for reference purposes only Contact a customer service representative to preserve the limited warranty terms All Interfaces Possible Cause s No LEDs beep or motor spin During power up the unit beeps 3 times During power up the unit razzes continuously During power up the unit razzes once and the blue LED flashes During power up the unit razzes twice and both LEDs flash There are multiple scans upon presentation of code The unit powers up but does not beep The unit powers up but does not scan and or beep The unit scans a bar code but locks up after the first scan the white LED stays on The unit scans but the data transmitted to the host is incorrect No power is being supplied to the scanner A non volatile RAM failure Th
55. which is i improperly installed or used ii damaged by accident or negligence including failure to follow the proper maintenance service and cleaning schedule or iii damaged as a result of A modification or alteration by the purchaser or other party B excessive voltage or current supplied to or drawn from the interface connections C static electricity or electro static discharge D operation under conditions beyond the specified operating parameters or E repair or service of the product by anyone other than HII or its authorized representatives This warranty shall extend from the time of shipment for the duration published by HII for the product at the time of purchase Warranty Period Any defective product must be returned at purchaser s expense during the Warranty Period to HII factory or authorized service center for inspection No product will be accepted by HII without a Return Materials Authorization which may be obtained by contacting HII In the event that the product is returned to HII or its authorized service center within the Warranty Period and HII determines to its satisfaction that the product is defective due to defects in materials or workmanship HIl at its sole option will either repair or replace the product without charge except for return shipping to HII EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES EITHER EXPRESSED OR IMP
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