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TT Explorer 700 User Manual

1. Command Function ATA Answer ATD Dial ATE Command echo ATH Hang up ATI Request identification information ATL Monitor speaker loudness ATM Monitor speaker mode ATN Automode control ATP Select pulse dialing command ATQ Result code suppression ATS Set register ATT Select tone dialing command ATV DCE response format ATX Result code selection and call progress monitoring control ATZ Reset to default configuration AT amp C Circuit 109 Received line signal detector behavior AT amp D Circuit 108 Data terminal ready behavior AT amp F Set to factory defined configuration AT amp V Display active and stored profile AT amp W Store profile AT CACM Accumulated call meter AT CAEMLPP eMLPP priority registration and interrogation AT CALM Alert sound mode AT CAMM Accumulated call meter AT CAOC Advice of charge 98 122988 E 192 Appendix B AT commands Command Function AT CBC Battery charge AT CBST Select bearer service type AT CCEC Call forwarding number and conditions AT CCLK Clock AT CCUG Closed user group AT CCWA Call waiting AT CCWE Call meter maximum event AT CDIP Called line identification presentation AT CEER Extended error report AT CECS Fast call setup conditio
2. Command Function AT CSIL Silence command AT CSMS Select message service AT CSQ Signal quality AT CSSN Supplementary service notifications AT CSTA Select type of address AT CSTF Settings time format AT CSVM Set voice mail number AT CUSD Unstructured supplementary service data AT CAAP Automatic answer for eMLPP Service AT FCLASS Select mode AT GCAP Request complete capabilities list AT GCI Country of Installation AT GMI Request manufacturer identification AT GMM Request model identification AT GMR Request revision identification AT GSN Request product serial number identification AT ICF DTE DCE character framing AT IFC DTE DCE local flow control AT ILRR DTE DCE local rate reporting AT IPR Fixed DTE rate AT WS46 PCCA STD 101 17 select wireless network AT IBLTH Bluetooth management AT IBNOTIFY Control the sending of unsolicited result codes AT _IBTIF Bluetooth configuration AT IBTINQ Bluetooth inquiry management AT_IGPS GPS location information 98 122988 E 196 Appendix B AT commands Command Function AT _ILOG Retrieve log file from the EXPLORER 700 AT IMETER Call metering AT_INIS Network interface status AT _IPOINT Antenna pointing AT _ISIG Signal quality indication AT_ITCS Configure incoming voice quality AT_ITCSO Configure outgoing voice quality AT _ITEMP
3. LAN interface Enabled Disabled PHONE BOOK NAT DHCP MESSAGES NAT mode Router mode Modem mode CALLS DHCP status Enabled Disabled SETTINGS USB Local IP address frs2 Ess Jo E LAN Netmask Ess Jess Jess Jo Port forwarding TCP IP WLAN Dynamic IP address Bluetooth Static IP address J J J Phone Fax n IP Header compression Enabled Disabled ISDN APN Common Common Language EAEE SIM default ADMINISTRATION C Network assigned HELPDESK C User defined Jbgan inmarsat com SITE MAP User name Password aft eS r r rra rre Select whether the LAN interface should be Enabled or Disabled Setting up the interfaces 112 98 122988 E Chapter 5 Using the web interface Under NAT mode select whether the EXPLORER 700 should run in Router mode or in Modem mode Router mode is recommended for most purposes Select Router mode if one or more computers are connected using the LAN interface and the EXPLORER 700 should act as a router When Router mode is selected the EXPLORER 700 uses the built in NAT module for making the necessary address translations Select Modem mode if e only one computer is connected to the LAN interface and the EXPLORER 700 should act as a modem or more than one computer is connected to the LAN interface using an external router B Do not connect more than one computer to the LAN interface in Modem mode unless you have an external Router Under DHCP s
4. Unit serial number 05740509 Standard data 0 00 MB PROPERTIES ADMINISTRATION Software version 2 03 build E700_2_03C 3 Streaming 32 kbps 00 00 00 HELPDESK Local IP address 192 168 0 1 Streaming 64 kbps 00 00 00 SITE MAP IMEI number 35871200 000019 8 Streaming 128 kbps 00 03 00 MAC address 00 11 CF 00 98 39 Streaming 256 kbps 00 00 00 WLAN MAC address 00 11 CF 00 9B 34 ONGOING DATA SESSIONS ONGOING CALLS No active data sessions No active calls STREAMING PROFILES ON LAN Start Streaming 128 Refresh C 98 122988 E Introduction 87 Chapter 5 Using the web interface e The navigation pane holds the main menu Clicking an item in the menu opens a submenu in the navigation pane or a new page in the contents section e The status field shows battery status and signal strength e The icon bar shows an icon for each interface that is enabled It also shows icons for new SMS messages and for active alarms when relevant For explanations of the icons see the next section Icons in the icon bar The contents section shows the page selected in the navigation pane This section is used for viewing or changing settings or for performing actions Icons in the icon bar The following icons may appear in the icon bar in the web interface Icon Explanation Phone Fax interface is on Bluetooth interface is on LAN interface is on USB interface is on ISDN
5. 98 122988 E 25 C to 55 C 13 F to 131 F 0 C to 55 C 32 F to 131 F 40 C to 80 C 40 F to 176 F 20 C to 60 C 4 F to 140 F 95 non condensing at 40 C 104 F IP 52 IP 66 18 m s or 59 ft s Operational 174 Appendix A Technical specifications Item Specification Robustness 0 5 m 1 64 ft drop on concrete Operational 95 survival Supported web browsers Other browsers may be supported as well but only these have been tested Microsoft Internet Explorer 6 0 Mozilla Firefox 1 0 Apple Safari 2 0 a Performance depends on a wide range of factors and actual usage Battery Specifications Item Specification Battery type Lithium ion rechargeable Voltage 11 1 V Capacity 4 4 Ah Time between recharging Standby time Tx time max Rx time max 36 hours at 25 C 77 F 2 hours 30 minutes 144 kbps 158 MB 25 C 77 F 1 hour 30 minutes 492 kbps 324 MB 25 C 77 F 3 hours 30 minutes 492 kbps 756 MB 25 C 77 F Charge time EXPLORER 7002 hours 30 minutes Charge temperature 0 C to 45 C 32 F to 113 F Ambient Min charge cycles 300 Storage temperature 1 Month 3 Months 1 Year 20 C to 60 C 4 F to 140 F Ambient 20 C to 45 C 4 F to 113 F Ambient 20 C to 20 C 4 F to 68 F Ambient a Performance depends on a wide range of factors and actual usage 98 1229
6. 98 122988 E 161 Chapter 6 Maintenance and troubleshooting Problem Possible Cause Remedy established A Bluetooth handset connection cannot be The interface is disabled in the EXPLORER 700 Enable the interface by entering the display menu system and selecting SETTINGS gt INTERFACES gt BLUETOOTH gt ON or by accessing the web interface and selecting SETTINGS gt Bluetooth gt Enabled The Bluetooth handset is placed too far away from the EXPLORER 700 Bring the handset closer to the EXPLORER 700 Note that the specified maximum distance is only valid under ideal conditions The handset is not yet paired with the EXPLORER 700 Pair the devices Refer to Pairing devices in which you can enter a passkey on page 55 Incoming calls The call type used for the callis not selected in the web interface Make sure the call type used for calls to the EXPLORER 700 is selected in the web interface Access the web interface and select SETTINGS gt Bluetooth Under BLUETOOTH VOICE DEVICES locate the relevant handset and select the right call type for incoming calls cannot be established A LAN connection The interface is off in the EXPLORER 700 Enable the interface by entering the display menu system and selecting SETTINGS gt INTERFACES gt LAN gt ON or by accessing the web interface and selecting SETTINGS gt LAN gt Enabled The cable is not
7. For Outgoing calls you can select either Standard or 3 1 kHz Audio The selected type will be used by default if possible for any outgoing call Note however that fax machines and modems must use 3 1 kHz Audio You can override the default setting for outgoing calls by dialing 1 force a Standard call or 2 force a 3 1 kHz Audio call before the number For further information see Overriding the default outgoing call type on page 56 For data devices the settings are listed under the Bluetooth profile that is used Dial up network or LAN The next steps describe the settings available under a Bluetooth profile Under IP Header compression select Enabled or Disabled For information on Header Compression see Header compression on page 108 Under TCP IP select whether your computer uses a Dynamic IP address or a Static IP address If you are using a static address type in the address This is the IP address used externally on the satellite network To check this setting on your computer see the TCP IP properties of the Bluetooth connection Under APN select the source of the APN Access Point Name There are four options for setting the APN Unless you have special requirements it is recommended to use the SIM default or to set the common APN to SIM default and then select Common here You have the following options e Common The APN is taken from the Common APN defined under SETTINGS gt Common Refer to Setting a com
8. SEARCHING The EXPLORER 700 searches for the network operator Note that the search procedure can be very short so you may not see this text e REGISTERING The EXPLORER 700 is registering itself on the network If the GPS position has not yet been acquired at this point the display may show NO GPS For further information see the Troubleshooting Guide on page 158 READY or DATA READY means the EXPLORER 700 is registered on the network and is ready to go online If you have already connected a computer the display shows DATA instead of READY gt The display may show a different text than READY or DATA if there is more important information to show For example the display willshow ENTER PIN if you pressed C at the first request for a PIN See also the Troubleshooting Guide on page 158 98 122988 E 29 Chapter 2 Getting started CANCEL If you press C instead of OK you exit the pointing menu and the display shows the Main screen with the message POINT NOW If the PIN has been accepted you now have access to the menu system but you will not be able to connect to the BGAN network because the signal strength has not yet been accepted Using a fixed EXPLORER 700 antenna You can keep the EXPLORER 700 antenna in a fixed position using the Pole mount kit for EXPLORER 700 See Options and accessories on page 156 for information on type number Do as follows 1 Mount the EXPLORER 700 antenna on a pole or a
9. Simply dial 0 lt short dial gt followed by or off hook key Example To call the third entry in the phone book from an analog phone take the phone off hook and dial 03 Editing phone book entries Adding a new entry To add a new entry do as follows 1 Inthe phone book locate the empty entry number where you want to add the new phone number and click New 2 Type in the name and phone number of the new entry and click Save entry The new name and number are now listed at the specified entry number in the phone book Modifying an entry in the phone book To modify an entry do as follows 1 Inthe phone book click Edit next to the entry you want to modify 2 Modify the name or number as wanted and click Save entry The name and or number in the selected entry is now replaced with the new information Deleting an entry in the phone book To delete an entry click Delete next to the entry you want to delete Deleting all entries in the phone book To delete all the entries in the phone book click Delete all entries in phone book at the bottom of the PHONE BOOK window 98 122988 E Using the phone book 95 Chapter 5 Using the web interface Using the Call log Information on total usage To enter the CALLS window select CALLS from the left navigation pane The CALLS window contains information on usage for circuit switched connections The listed information includes e Time connected using Standard Voice and e t
10. The configuration is now saved to a file This file is used to load the configuration into another EXPLORER 700 See the next section 98 122988 E Administration 143 Chapter 5 Using the web interface Loading a configuration from a file l 2 3 In the ADMINISTRATION window under Configuration click Load Click Browse to browse to the file you want to import Then click Open Click Load The new configuration is now loaded into your EXPLORER 700 Logging off administration If you have not entered anything for 30 minutes under ADMINISTRATION you are logged off automatically To log off manually click Logoff under Administrator logoff in the ADMINISTRATION window Call charges If you know the tariff for your subscribed services you can enter these tariffs in the web interface and automatically calculate the charges for your calls and data sessions DMZ Thrane amp Thrane does not take responsibility for the correctness of the estimated charges This calculation is only a rough estimate of the charge based on the tariff entered by the user Also the Airtime Provider may have different methods of calculating the charge Do as follows 1 From the left navigation pane select ADMINISTRATION gt Call Charges 2 Select the currency from the Currency drop down list 3 Enter the tariff for each of the services 4 Click Apply Log handling 1 2 98 122988 E The entered tariffs are used for esti
11. 98 122988 E 167 Chapter 6 Maintenance and troubleshooting ID Alarm Text Explanation Remedy 00280to Ethernet The Ethernet interface on Contact your distributor 00289 module error the EXPLORER 700 cannot be used 00290to Power supply Power on off charging Contact your distributor 00299 error and or LED control may be out of function 00300to GPS module The GPS module is out of Contact your distributor 00309 error function The EXPLORER 700 cannot obtain a valid GPS position 00310 to WLAN module The WLAN interface on the Contact your distributor 00319 error EXPLORER 700 cannot be used 00320to Antenna The EXPLORER 700 is not Make sure the antenna is 00329 failure able to detect the antenna properly connected to the transceiver If the problem persists contact your distributor 00330to ISDN failure The ISDN interface on the Contact your distributor 00339 EXPLORER 700 cannot be used 00340to 2 wire failure The Phone Fax interface of Contact your distributor 00349 the EXPLORER 700 cannot be used 01000 to Temperature Low ambient temperature Move the EXPLORER 700 to 01009 too low is causing the performance a warmer location of the EXPLORER 700 to be For information on degraded or halted temperature limits see General specifications on page 174 01100 to Data rate High ambient temperature Move the EXPLORER 700 to 01109 reduction due is c
12. ssssesessessessessesessessessesessessessesesseseesesseseesessesresessesees 95 Using the Call Gis cscs se cessiinctstncevesapspudeseed dnc coushbandacenllapdesaneves ct vdsheeatisaxecdiadens 96 Information on total usage sssessssssseesessesessessessessesessesseseesessesseseesesseseesessesessesees 96 Exporting the call OG oxsssceinsscnttasyvesnatisnsetiunsdtedna esaia a a i aariaa A 96 Viewing the lists of calls isisssitcinereees aaeeea eaaa a a eaS E 97 Handling messages cccccsecesssesesssscesscesescescsesecceseeescseseesssesaeseceeeceeeaeaees 98 Sending an SMS message from the EXPLORER 700 e ssesssesssesssessseeseeesseenseens 98 Options for messages in the Outbox paccscscistcacrsncanennntadassctinecnscasdaavannciaasiansacannts 99 Options for messages in the Sent folder ccscsscssesseeeceeecseesseseceeseeseeseeceeeeees 99 Sending an SMS message to the EXPLORER 700 u sessscssecssecssecsssessecsseessecsseerees 100 Receiving a message sseseessssessessesesseseeseesessessesessesseseesessesseseesessesessessesessesresesses 100 Options for new SMS messages n sessssessessessessesessessesessessesessesseseesesseseesessesrsseseesese 101 Options for SMS messages in the InboX ssssssessesessessesessesseseesesseseesesseseeseseesessese 101 Configuring message settings sesesssssessessesessessesesseseesesseseesessesresesseseesesseseesese 102 viii Chapter 6 98 122988 E Table of Contents Setting up the EXP
13. Accessing the EXPLORER 700 settings Select SETTINGS from the left navigation pane Thrane amp Thrane am m OS Se BT GE RY POWER UP DASHBOARD Pointing required at power up Yes No PHONE BOOK MESSAGES The terminal will switch on when external power is connected Yes No CALLS BACKLIGHT SETTINGS Timed io Seconds Set level LAN CONTRAST WLAN Automatic Bluetooth Set level Ka Phone Fax AUDIO INDICATORS ISDN Pointing on C off Common Messages on C off Language Alarm on off PROPERTIES STEALTH MODE ADMINISTRATION HELPDESK Stealth Enable Disable SITE MAP Apply _Cancel CC a a A terre 7 The SETTINGS window contains the local settings of the EXPLORER 700 The next sections describe these settings 98 122988 E Setting up the EXPLORER 700 104 Chapter 5 Using the web interface Power up behavior Pointing at power up If the EXPLORER 700 is placed in a fixed position it may not be necessary to go through the pointing process every time the EXPLORER 700 is powered You can set up the EXPLORER 700 to automatically establish a connection to the BGAN network if you know that the signal strength is sufficient 1 In the Power up section of the SETTINGS window select whether or not pointing is required at power up To go through the pointing process every time the EXPLORER 700 is powered select
14. s web site www thrane com Click Land Mobile and select Distributors from the top menu bar 98 122988 E 153 Chapter 6 Maintenance and troubleshooting Uploading software Viewing software version status To view the version of the embedded software in the EXPLORER 700 select PROPERTIES in the web interface or in the display menus and see Software information Uploading software using the web interface You can upload software from the PROPERTIES gt Upload window in the web interface If you have an Administrator user name and password you do not need to insert a SIM card nor to enter the PIN to be able to upload software For further information see Uploading software on page 137 Maintenance Normal use of the battery It is recommended not to partially charge discharge the battery several times in a row Partial charging discharging affects the accuracy of the capacity measurement Never leave the battery fully discharged for a longer period of time If the battery is not to be used for a shorter period of time 1 month charge the battery to minimum 20 to 30 and remove it from the EXPLORER 700 If the Battery is stored for more than a month see Storage at the end of this section Recharging the battery To recharge the battery insert it into the EXPLORER 700 and connect the EXPLORER 700 to power DZ Normally the charge time is approximately 2 5 hours However if the EXPLORER 700 is operating while being charged
15. 03000to Antenna burst The antenna failed to If the problem persists 03009 loss transmit contact your distributor 03100 to Antenna cable The antenna cable loss Use another cable or try 03109 loss cannot be determined disconnecting and calibration The cable may be broken or reconnecting the cable failed too long See Antenna interface on Transceiver on page 183 for max cable length 03300to Antenna link There is no connection with 03309 down the antenna The reason may be one of the following 1 The cable is not 1 Check the cable and connected properly or the connectors the cable is defective Replace the cable if necessary 2 A processor in the 2 Contact your supplier antenna is faulty for repair of the antenna 98 122988 E 171 Chapter 6 Maintenance and troubleshooting ID Alarm Text Explanation Remedy 03500to 2 wire 2 wire calibration failed on 03509 calibration the Phone Fax interface failure because of 1 Common mode 1 Check the wires to your balance error phone or fax 2 The hook is off 2 Put the hook on 3 Wires are shorted to 3 Check the wires each other or shorted to ground 03600to 2 wire The Phone Fax interface 03609 operational fails to operate for one of failure the following reasons 1 Ground shorted 1 Check the wires 2 Power overload 2 Wait until the alarm is cleared then try again 3 Temperature overload 3 Wait until the alarm is cleared
16. AT CMEC Mobile equipment control mode AT CMEE Report mobile equipment error AT CMER Mobile equipment event reporting AT CMGC Send command AT CMGD Delete message AT CMGF Message format AT CMGL List messages AT CMGR Read messages AT CMGS Send message AT CMGW Write message to memory 98 122988 E 194 Appendix B AT commands Command Function AT CMOD Call mode AT CMSS Send message from storage AT CNM New message indication to TE AT CNUM Subscriber number AT COLP Connected line identification presentation AT COPN Read operator names AT COPS PLMN selection AT CPAS Phone activity status AT CPBF Find phone book entries AT CPBR Read phone book entries AT CPBS Select phone book memory storage AT CPBW Write phone book entry AT CPIN Enter PIN AT CPLS Selection of preferred PLMN list AT CPMS Preferred message storage AT CPOL Preferred PLMN list AT CPPS eMLPP subscriptions AT CPUC Price per unit and currency table AT CPWD Change password AT CR Service reporting control AT CRC Cellular result codes AT CREG Network registration AT CRSM Restricted SIM Access AT CSCA Service center address AT CSCS Select TE character set AT CSDF Settings date format 98 122988 E 195 Appendix B AT commands
17. If it is the first time you connect your computer to the EXPLORER 700 using the USB interface or you have exchanged the EXPLORER 700 with another EXPLORER 700 you must install a driver as follows l 2 10 ll 12 98 122988 E Power up your computer Connect the USB cable to the USB port of your computer Connect the other end of the cable to the USB connector on the EXPLORER 700 Phone Fax LAN TLAN 2 SON 1 ISON 2 oa He FF Fee Power up the EXPLORER 700 as described in Getting started on page 13 Your computer should now automatically discover that new hardware is connected DZ The following description is for Windows XP If you are using a different operating system the procedure may be different On Windows XP the New Hardware Wizard will start automatically Go through the wizard as follows In the New Hardware Wizard select No not this time when you are asked if Windows can search for software Click Next Insert the Thrane amp Thrane CD ROM provided with your EXPLORER 700 into the CD ROM drive of your computer Select Install the software automatically and click Next If you get a warning that the software has not passed Windows logo testing you can safely click Continue Anyway Click Finish when the installation is complete Using a computer 74 Chapter 4 Using the interfaces When you finish the wizard the Thrane amp Thrane EXPLORER USB driver is installed To verify
18. If the call type used for a call to the EXPLORER 700 is not selected in the web interface the connected phone will not ring 98 122988 E Using a phone or fax machine 57 Chapter 4 Using the interfaces Connecting an analog phone or a fax machine Before connecting to the Phone Fax interface To connect a phone or a fax machine to one of the Phone Fax connectors you need an analog telephone cable with an RJ 11 connector For specifications and pin out refer to Phone Fax interface 2 port on page 177 Connecting to the Phone Fax interface Do as follows l 2 Connect the cable to your phone or fax machine Connect the other end of the cable to one of the Phone Fax connectors on the EXPLORER 700 e JSB wo DC Ow Phone Fax LANS ILANG GON 41 ISON 2 Alo pp Pppp Power up the EXPLORER 700 and point the antenna as described in Pointing the antenna on page 26 Check the connection by making a phone call or sending a fax See Making or receiving a phone call with the EXPLORER 700 on page 62 or Sending or receiving a fax message on page 68 If connection fails check that the interface is enabled in the EXPLORER 700 If the analog phone icon is not present in the display Main screen and in the Icon bar of the web interface the interface is disabled See Enabling or disabling an interface on page 54 If the interface is enabled but connection fails refer to the Troubleshooting Guide on page 160 98 122988
19. Phone Fax interface connecting 58 setting voice quality 125 specifications 177 PIN administration PIN 141 entering in display 25 entering in web interface 90 entering with a phone 61 pointing 28 help 26 position data 26 repoint the antenna 44 sound on off 44 106 pole mount 30 port forwarding 115 POTS interface connecting 58 setting voice quality 125 specifications 177 power 22 automatic 46 105 connecting 21 specifications 176 power up mode 46 105 98 122988 E Index Profiles for data transmission 145 selecting for Bluetooth 121 selecting for LAN 112 selecting for USB 110 properties view 48 92 136 Proxy server disabling 86 PUK code 26 61 90 Q quality of voice 56 Quick dial 62 R redial 64 restoring settings 46 S safety summary iii semi fixed installation 30 sent messages resending forwarding or deleting 99 viewing status 99 serial number 48 92 136 services supported by BGAN 5 services and interfaces combinations 11 services supplementary 126 setting language 46 135 settings restore 46 Short dial 62 show number 130 SIM card inserting 16 removing 19 specifications 176 SIM lock 11 SMS in display opening or deleting 41 receiving 50 view list 41 205 SMS in web interface forwarding 101 opening 101 receiving 100 replying to 101 sending 100 SMS service number 92 103 136 software uploading 137 view version
20. Thrane amp Thrane A S Denmark The following label is placed on the antenna part of the EXPLORER 700 TT 3703A Antenna P N 403703A Rev X FCC ID ROJEXPLORER 700 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation S N XXXXXXXX Prod Year Week CE m Ra Thrane amp Thrane A S Denmark Xes are replaced by the relevant numbers for the specific transceiver antenna 98 122988 E 188 Appendix A Technical specifications Conformity CE R amp TTE FCC GMPCS The EXPLORER 700 is CE certified R amp TTE directive as stated in Declaration of Conformity with R amp TTE Directive enclosed in electronic copy on the next page The WLAN interface is CE certified through the manufacturer of the WLAN card Use of WLAN The WLAN interface requires that the user enters the current country of operation See Configuring the WLAN interface on page 117 For use in the EU the following restrictions apply e France Outdoor use must be limited to 10 mW EIRP within the frequency band 2454 MHz to 2483 5 MHz e Italy Outdoor use outside own premises require general authorization Use of Bluetooth Thrane amp Thrane have sent notification to al
21. lt country code gt lt phone number gt followed by or off hook key on analog phones and ISDN phones off hook key on Bluetooth handsets Example To call Thrane amp Thrane in Denmark 45 39558800 from an analog phone dial 00 45 39558800 Making a call to the EXPLORER 700 To make a call to a phone connected to the EXPLORER 700 dial 870 lt Mobile subscriber number gt e is the prefix used in front of the country code for international calls This is 00 when calling from most countries in Europe and from many other countries e Mobile subscriber number The mobile subscriber number of the EXPLORER 700 you are calling If the mobile subscriber numbers of the EXPLORER 700 are available on the SIM card they are listed in the display menu system of the EXPLORER 700 under PROPERTIES gt MOBILE NUMBERS If they are not available refer to your airtime subscription Note 4 There are two voice numbers one for 3 1 kHz Audio and one for Standard Voice Example If you are calling from Denmark and the mobile subscriber number for 3 1 kHz Audio is 772112345 on your EXPLORER 700 and you want to make a call to the EXPLORER 700 using 3 1 kHz Audio dial 00 870 772112345 98 122988 E 31 Chapter 2 Getting started Making a call from one EXPLORER 700 to another EXPLORER 700 To make a call from one EXPLORER 700 to another EXPLORER 700 dial 00 870 lt Mobile subscriber number gt Receiving a call To be able to rece
22. ms o lo Traffic handling Unknown Subscribed Subscribed Subscribed Subscribed Subscribed z Subscribed zj priority Apply Cancel 2 In one of the User defined columns fill in the top field with the name of your Profile 3 In the Traffic class row of your new Profile select a class from the drop down list For best performance choose the right traffic class for your application In general Standard data Background is best suited for TCP IP applications and Streaming data is best suited for UDP traffic e g live video or audio You may select one of the following e Conversational is real time two way conversation It is primarily used for voice over IP and video conferencing e Streaming is real time one way communication It is primarily used for video and audio e Interactive is two way communication not real time It is used for communication that is not very delay sensitive such as web browsing data base retrieval and server access 98 122988 E Administration 146 10 1 12 98 122988 E Chapter 5 Using the web interface Examples of machines interaction with remote equipment are polling for measurement records and automatic data base enquiries tele machines e Background is used for data which is not delay sensitive such as E mails SMS download of databases and reception of measurement records Type in the bit rates in kbps in the following rows e Maximum bit rate ul kbps is the maxim
23. then try again 03700to Calibration The EXPLORER 700 has lost Contact your distributor for 03709 error calibration data recalibration Performance is degraded 03800to Software The EXPLORER 700 is Do not detach the antenna 03809 upload in loading new software into until the upload procedure progress the antenna is ended The upload procedure is also indicated by the red Message indicator next to the display flashing rapidly If upload is not done and the alarm is not cleared within 10 minutes contact your distributor 98 122988 E 172 Chapter 6 Maintenance and troubleshooting Log files Diagnostic report When contacting Thrane amp Thrane for support please include a diagnostic report The diagnostic report contains information relevant for the service personnel during troubleshooting To generate the diagnostic report access the web interface and select Help Desk Then click Generate report Alarm log The alarm log holds information of all alarms issued by the EXPLORER 700 The log includes the time of the error a short description location of the error etc This information can help troubleshooting errors in the EXPLORER 700 The Alarm log is not accessible from the user interface but is included when you generate a diagnostic report For information see Help desk and diagnostic report on page 151 Call log The call log holds information of up to 100 calls and data sessions to from the EXPLORER 7
24. 189 connectors Bluetooth handset charging 185 VO interface 187 ISDN 178 LAN 179 overview 20 Phone Fax 177 Power 176 USB 180 contact information 153 contrast in display 44 106 Country selecting for WLAN 117 coverage Inmarsat BGAN system 3 D dashboard 91 98 122988 E Index data advanced configuration 134 Profiles 145 Traffic Flow Templates 148 data sessions view ongoing 93 delivery items included 13 DHCP enable or disable for LAN 112 display backlight 44 106 contrast 44 106 menu drawing 36 navigating 39 overview of menus 35 short cuts 39 symbols 38 disposal 155 distributors 153 E Elevation 26 Ethernet interface connecting 71 setting up 112 specifications 179 EXPLORER 700 getting to know 8 type number ii export configuration 143 F fax sending or receiving 68 FCC compliance 189 features 6 forwarding calls 127 G general specifications 174 GMPCS compliance 189 203 GPS antenna 10 frequency 184 obtaining GPS fix 28 position 47 troubleshooting 159 view status 47 H hardware view version 92 136 Header compression enable or disable for Bluetooth 121 enable or disable for LAN 112 help desk number 49 151 changing with web interface 151 I VO interface connecting 83 specifications 187 IMEI number 48 92 136 import configuration 144 Inbox for SMS messages replying forwarding or deleting 101 indicators fun
25. 2 Uncheck the box labeled Use a proxy server for your LAN 3 Click OK When the proxy server settings are disabled close your browser You may need to change this setting back on return to your Internet connection 98 122988 E Introduction 86 Chapter 5 Using the web interface Accessing and navigating the web interface Accessing the web interface To access the web interface from a connected computer do as follows 1 Connect your computer to the EXPLORER 700 For further information see Using a computer on page 69 2 Start up the EXPLORER 700 For further information see Getting started on page 13 3 Open your browser and enter the IP address of the EXPLORER 700 The standard IP address is 192 168 0 1 If your EXPLORER 700 uses a different IP address you can look it up by entering the display menu system of the EXPLORER 700 and selecting PROPERTIES gt IP ADDRESS Overview of the web interface The web interface consists of the following sections Icon Bar Contents Section Thrane amp Thrane moms oo OS ee BT CEE SY Status Field NETWORK SESSYONS TOTAL DASHBOARD PHONE BOOK Airtime provider Thrane amp Thrane Stagdard voice inbound 00 00 00 TERMINAL pandard voice outbound 00 00 00 MESSAGES Navigation Pane CALLS Status Searching 3 1 kHz audio inbound 00 00 00 SETTINGS Pointing Go to pointing mode 3 1 kHz audio outbound 00 00 00
26. 4 gt DELETE ALL lt streaming profile 1 gt lt streaming profile 2 gt lt streaming profile 3 gt MISSED RECEIVED OUTGOING POINT NOW DISPLAY AUDIO INDICATOR DELETE MESSAGE OPEN START STOP 2 SECONDS 5 SECONDS ON OFF TIMED SET LEVEL LEVEL 1 LEVEL 2 LEVEL 3 LEVEL 4 LEVEL 5 BACKLIGHT CONTRAST LEVEL 6 LEVEL 7 AUTOMATIC SET LEVEL LEVEL 1 LEVEL 2 LEVEL 3 INTERFACES LEVEL 4 STEALTH MODE POWER UP MODE LANGUAGE RESTORE SETTINGS BLUETOOTH DEVICES GPS STATUS TERMINAL MOBILE NUMBERS VOICE MAIL NUMBER ALARM LIST AUTOMATIC MANUAL 1 lt device gt 2 lt device gt 3 lt device gt 4 lt device gt 5 lt device gt 6 lt device gt 7 lt device gt IP ADDRESS HARDWARE SOFTWARE IMEI POINTING MESSAGES ALARM LEVEL 5 LEVEL 6 LEVEL 7 PHONE FAX BLUETOOTH OFF LAN ISDN WLAN ENABLED DISABLED UNIT SER NO MAIN PCB NO HPA PCB NO MAC MAC WLAN The next section shows an overview of the start up sequence before entering the menu system The menus are further described in the following sections of this chapter 98 122988 E 36 Chapter 3 Using the display and keypad Display during start up Start up sequence There are different options for the start up procedure The complete startup pro
27. 700 must be registered on the BGAN network before you can set up the call services in the web interface In the web interface you can set up the following supplementary services Call forwarding Call barring Call waiting Line identification Closed user group Note that depending on the network some of these call service settings may prevent others from being activated The settings are applied to both the Phone Fax interface and the ISDN interface 98 122988 E Setting up the interfaces 126 Chapter 5 Using the web interface Call forwarding You can forward incoming calls to another phone number Do as follows 1 Select SETTINGS gt Phone Fax gt Call forward from the left navigation pane Thrane amp Thrane se mo F oe BI fe e DASHBOARD Read current settings PHONE BOOK STANDARD OICE MESSAGES Forward all calls 4 CALLS I Enabled SETTINGS Forward when busy I Enabled 004539558800 USB Forward if not reachable V Enabled 004539558800 LAN Forward if no reply IV Enabled 004539558800 when unanswered in PITIS WEAN 3 1 KHZ AUDIO Bluetooth Forward all calls I Enabled Phone Fax Forward when busy I Enabled Call forward 5 Forward if not reachable Enabled Call barring Forward if no reply I Enabled when unanswered in zo Sec Call waiting Line identification DATA ISDN Closed user group Forward all
28. 92 136 sound alarm 44 106 message 44 106 when pointing 44 106 sound and light disabling 45 107 specifications antenna 185 Bluetooth handset charging interface 185 Bluetooth interface 182 Ethernet interface 179 general 174 VO interface 187 ISDN interface 178 LAN interface 179 Phone Fax interface 177 Power 176 SIM card 176 USB interface 180 WLAN interface 181 Standard data 70 activating 42 92 automatic activation 113 start up options 23 status methods for signaling 166 viewing 51 91 stealth mode activating 39 enabling 45 107 Streaming data 70 activating 42 70 defining Profiles for 145 supplementary services setting up 126 supported 5 using 66 support contact information 153 98 122988 E Index T telephone interface connecting 58 setting voice quality 125 specifications 177 total usage viewing 93 96 Traffic Flow Templates 148 troubleshooting guide 157 type number of EXPLORER 700 terminal ii typography used in this manual v U UDI using USB 76 unpairing Bluetooth devices 124 uploading software 137 usage counter 93 96 clearing 144 USB interface connecting 74 setting up 110 specifications 180 user permissions in web interface setting up 150 V version hardware 48 92 136 software 48 92 136 voice mail number viewing 48 103 voice quality 56 setting for Bluetooth 120 setting for ISDN 132 setting for Phone
29. For further information see Exporting the call log on page 96 98 122988 E 43 Chapter 3 Using the display and keypad Settings menu Point now CZAD This function will interrupt any ongoing calls or sessions If you need to repoint the antenna select SETTINGS gt POINT NOW This will bring you to the Pointing screen described in Pointing the antenna towards the satellite on page 28 Setting the display backlight To adjust the backlight of the display do as follows 1 Select SETTINGS gt DISPLAY gt BACKLIGHT 2 Select one of the following e ON to have constant backlight e OFF to turn the backlight off TIMED to set how long the light should be on after the last key was pressed 2 5 10 30 or 60 seconds e SET LEVEL to set the level of backlight 1 to 7 Setting the display contrast To adjust the contrast of the display do as follows 1 Select SETTINGS gt DISPLAY gt CONTRAST 2 Select one of the following e AUTOMATIC to let the EXPLORER 700 automatically adjust the contrast according to the temperature The contrast of the display is affected by the temperature The EXPLORER 700 can automatically adjust the contrast so that the display looks the same regardless of changes in the temperature e SET LEVEL to set the contrast manually 1 to 7 Turning audio indicators on or off The EXPLORER 700 has audio indicators to indicate an event You can turn each of these audio indicators on
30. G4 fax machine ceceseceecscesseeeceeeceseceeeceeeeees 59 Connecting a Bluetooth handset ssssssssessesessesseseesessesresessesreseseesesseseesessessesesse 60 Entering the SIM PIN using a phone sssssesssesesessesseseesesseseesesseseesessesesseseesessesseseese 61 Making or receiving a phone call with the EXPLORER 700 scessesssesssesssesseee 62 Making a call to the EXPLORER 700 cesassssscadeatactetataticatstokussteteataed ctavabiacaebusautita 63 Dialing functions ssssesssseesesseseesessesersessessesessesseseessesesseseesesseseesesseseesessesrsseseesessese 64 Sending or receiving a fax message s sseesesessessesesseseesrssesresrsseseesesseseesessessesesne 68 Using a computer coc asscassecatetsvasshoscderan nc teeosonatecdncavaerepatuaieee cious 69 Choosing an interface for data connection scescessesscesseeecceeceeesseseceeeeseeeneeees 69 Standard or Streaming data ssnsennenoeseessesesseseesesseseesesseseesessesresesseseesesseseesessesesse 70 Using the LAN interface scissors soiree s e e EEEE ie 71 Using the WLAN interface sessesseseesessessesseseesessessesessessesessesseseesessesessesresesseseesese 73 Using th USB interface iersinii a aa aaa 74 Using a computer with ISDN sssssssssessessessesessessessessesessessesesseseesesseseesessesreseseesessese 77 vii Chapter 5 98 122988 E Table of Contents Using a computer with Bluetooth sessccsasvsrenanconswnusanscennennsisacausduadecssanssend
31. IP address The local IP address of the EXPLORER 700 IMEI number The IMEI number International Mobile Equipment Identity of the EXPLORER 700 This is a unique number that identifies your EXPLORER 700 e SMS service center A number used to identify the SMS service center used by your EXPLORER 700 to send and receive SMS messages e Mobile subscriber numbers only if available on SIM card The numbers to use for Standard Voice 3 1 kHz Audio and data connection when calling the EXPLORER 700 e Software version The version of the software embedded in the EXPLORER 700 e Unit serial number The serial number of the total unit e Main PCB number The numbers of the PCBs in the EXPLORER 700 e MAC address for the LAN and Bluetooth interfaces in the EXPLORER 700 e WLAN MAC address for the WLAN interface in the EXPLORER 700 98 122988 E Properties software upload and alarm list 136 Chapter 5 Using the web interface Uploading software Introduction You can upload software from your computer to the EXPLORER 700 without entering the PIN However if the PIN is not entered you must enter the Administration user name and password The web interface also offers the possibility of downloading the latest software version from the Internet to your computer Uploading software from your computer To upload software from your computer to the EXPLORER 700 do as follows 1 98 122988 E Download the new software as described
32. Packet data service The BGAN network supports different classes of data connection to the Internet Using a Standard data connection several users can share the data connection simultaneously This type of connection is ideal for e mail file transfer and Internet and intranet access The user pays for the amount of data sent and received Using a Streaming data connection you get an exclusive high priority connection ensuring seamless transfer of data This type of connection is ideal for time critical applications like live video over IP The user pays for the duration of the connection per minute charge Circuit switched dialed service Two types of circuit switched connection are available SMS service Standard Voice A low tariff connection for voice only The voice signal is compressed to 4 0 kbps which reduces the bandwidth use and consequently the tariff 3 1 kHz Audio A high quality connection which can be used for Premium Voice G3 fax analog modem or ISDN speech G4 fax or 64 kbps UDI RDI data The signal is uncompressed 3 1 kHz audio which allows for optimum voice quality The BGAN system provides a Short Messaging Service SMS for sending and receiving messages Supplementary services The BGAN system also provides the following supplementary services 98 122988 E Call hold Call waiting Call forwarding Voice mail Call barring Calling line identification Closed user group Chapter 1 Intro
33. Properties software upload and alarm list 139 Chapter 5 Using the web interface Viewing the Alarm List When an alarm is issued the web interface shows an alarm icon uN in the icon bar To view the Alarm list click the alarm icon from the icon bar at the top of the web interface or select Properties gt Alarm list from the left navigation pane Thrane amp Thrane moo F oe BT mn AV First reported ID Severity Count Text DASHBOARD Fri Jan 20 12 43 50 2006 00283 0 ALARM 1 Ethernet module error PHONE BOOK MESSAGES CALLS SETTINGS PROPERTIES Upload Alarm list The Alarm list window shows a detailed list of active alarms including the time of the first occurrence ID and severity of the alarm message number of occurrences and a short text describing the error For more information on the alarm messages refer to Alarm messages on page 166 If you need to report the alarms for service purposes make sure you include the complete ID number This number is used by service personnel to uniquely identify an alarm 98 122988 E Properties software upload and alarm list 140 Chapter 5 Using the web interface Administration Accessing the administration settings Logging on The Administration settings require an Administration user name and password 1 Select ADMINISTRATION from the left navigation pane 2 Enter the Administration user name and password The default user name is admin and the default passwor
34. and click Enabled Italic is used to emphasize the paragraph title in cross references Example For further information see Connecting Cables on page COURIER is used for the following purposes e To indicate text appearing in the display Example the Main screen shows READY e To indicate low level commands such as AT commands Example In your terminal program type ATD 98 122988 E V Chapter 1 Chapter 2 Chapter 3 98 122988 E Table of Contents Saf ty SUMMARY gecscescssececsictosasessetcseiccecenscestetedetaacocasndececscceeia a E OANRET are iii Antenna Safety Instructions 0 ccccscssesscesseeccsecesecesecesceseeseeesseescesessaecaseess iv About th Manual se cescsesncesachnndscsssutitnsashanccdeneentinea tevioisaneus eee ieeionaaeoeeineneeente V Introduction Welcome eer a E ausnmees bodes oreeateee esas 1 TEATS chapte nieno EEE EREE 2 The BGAN systemi seene a E a re ee 3 The BGAN SIC ES rosset sironnan aas raa E aE a a E EE 5 Features and interfaces of the EXPLORER 700 c scsssesssecsseesssessesssesssesseesseeenseens 6 Your EXPLORER 700 terminal c sccssesssesssesssessessessseessecssesssesssesstesssesstesseesseeseens 8 Matrix of services and communication interfaces ce eeeeseeeeteeseeeteeeteeteeeeeeeeees 11 What S NEXU crea faite deca ncides ioraa a Eea n o Ea a EEEN ATOE EEE aG 12 Getting started Intis chapter ssstsnsinirsisnninoise a E Eaa E EEEE 13
35. and the time connected for each call ONGOING DATA SESSIONS is a list of data Profiles that are currently active including the IP address that is assigned to each PDP context SESSIONS TOTAL lists the totals for each connection The list shows the time connected for voice and Streaming data and MB transferred for Standard data Pointing using web interface Instead of using the display for observing the signal strength you can view and accept the signal strength in the web interface Do as follows l 3 From the TERMINAL section of the Dashboard click the link Go to pointing mode The Pointing window opens and the EXPLORER 700 enters pointing mode D At this point the EXPLORER 700 may make a sound This sound is used for pointing the antenna The frequency of the sound increases with the signal strength To toggle the pointing sound on off press amp or Won the keypad of the EXPLORER 700 Point the antenna as described in Pointing the antenna on page 26 while observing the signal strength in the web interface When you have obtained the highest signal strength you can get click Accept The web interface now returns to the Dashboard and the EXPLORER 700 tries to establish a connection and register on the BGAN network 98 122988 E The Dashboard 93 Chapter 5 Using the web interface Using the phone book General usage Overview In the phone book you can e Look up phone numbers e Look up short di
36. as follows to point the antenna 1 While observing the built in compass of the EXPLORER 700 rotate the antennaEXPLORER 700 left or right until it points in the correct horizontal direction known as the Azimuth Refer to Pointing data on page 26 Hold the transport lock and the support bracket while moving the antenna Do not place your hands on the antenna 98 122988 E 28 Chapter 2 Getting started 2 Tilt the antennaEXPLORER 700 slowly up or down until it points in the correct vertical direction known as the Elevation Hold the transport lock and the support bracket while moving the antenna Do not place your hands on the antenna 3 After passing the PIN screen the display shows the current satellite signal strength Use this information to fine adjust the antenna position cerr A as shown in step 1 and 2 cancel 47 5 dBHz_oK Remember not to touch the antenna part C a When fine adjusting the antenna the display may take a while to update the signal strength Wait a second or two after each move to make sure the display is updated If the right most part of the signal strength bar is grey it indicates that the level has previously been higher than the current level oee rrr 4 When you have the highest signal strength you ere eee can obtain press OK on the keypad CANCEL 52 7 dBHZ ok The EXPLORER 700 now tries to establish a connection to the BGAN network The display shows the progress as follows
37. calls I Enabled ISDN Forward when busy I Enabled comman Forward if not reachable 7 Enabled Language Forward if no reply I Enabled when unanswered in zo Sec z PROPERTIES l Cancel ADMINISTRATION eee HELPDESK Please note that some active call forward call barring or call waiting settings may prevent other call forward call barring or call waiting settings SITE MAP from being activated Done CEE T internet 7 2 For each call type select Enabled next to the situation s in which you want to forward incoming calls 3 Next to the enabled items type in the phone number you want to forward the call to 4 If you have selected Forward if no reply select from the drop down list the period of time the system should wait before forwarding the call 5 Click Apply 98 122988 E Setting up the interfaces 127 Call barring Chapter 5 Using the web interface You can bar incoming and or outgoing calls to and from the EXPLORER 700 Do as follows l 98 122988 E Select SETTINGS gt Phone Fax gt Call barring from the left navigation pane Thrane amp Thrane aow mm F e BT Ge BY O DASHBOARD Read current settings PHONE BOOK STANDARD YOICE MESSAGES I Bar all outgoing calls CALLS M Bar outgoing international calls except to home country SETTINGS USB I Bar all incoming calls LAN M Bar all incoming calls when roaming outside the home
38. calls M Standard M 3 1 kHz Audio CALLS Outgoing calls Standard 3 1 kHz Audio SETTINGS PORT 2 USB A Incoming calls M Standard M 3 1 kHz Audio WLAN Outgoing calls Standard 3 1 kHz Audio Bluetooth Apply Cancel Phone Fax Call forward Call barring Call waiting Line identification Closed user group ISDN 4 of ME fag internet 7 2 Select Enabled or Disabled to enable disable the Phone Fax interface 3 Set the call type for incoming and outgoing calls Call types are described in more detail in Selecting the call type on page 56 e For Incoming calls you can check Standard or 3 1 kHz Audio or both If you check both any device connected to the Phone Fax interface will react ring on incoming calls If you select e g Standard the Phone Fax interface will only react on calls made to the Standard phone number 98 122988 E Setting up the interfaces 125 Chapter 5 Using the web interface For Outgoing calls you can select either Standard or 3 1 kHz Audio The selected type will be used by default if possible for any outgoing call Note however that fax machines and modems must use 3 1 kHz Audio MZ You can override the default setting for outgoing calls by dialing 1 force the call to Standard or 2 force the call to 3 1 kHz Audio before the number For further information see Overriding the default outgoing call type on page 56 Click Apply Setting up call services Overview DZ The EXPLORER
39. country WLAN 3 1 KHZ AUDIO Bluetooth M Bar all outgoing calls Phone Fax I Bar outgoing international calls except to home country Call forward 3 I Bar all incoming calls Call barring I Bar all incoming calls when roaming outside the home country Call waiting Line identification DATA ISDN Closed user group I Bar all outgoing calls ISDN M Bar outgoing international calls except to home country Common A I Bar all incoming calls Language M Bar all incoming calls when roaming outside the home country PROPERTIES Barring PIN pose ADMINISTRATION g HELPDESK Apply Cancel SITE MAP Please note that some active call forward call barring or call waiting settings may prevent other call forward call barring or call waiting settings from being activated gt SS SS IAES YEE YAS pO Click OK next to Read current settings to make sure the window is updated For each call type select which calls should be barred In the Barring PIN field at the bottom type in a PIN for your call barring setup MZ Thisis not the SIM PIN entered at startup but a second PIN which is supplied together with your SIM PIN Click Apply Setting up the interfaces 128 Call waiting Chapter 5 Using the web interface You can set up whether or not you want to receive notification of waiting calls while you are making a call or transmitting data on the Phone Fax interface D
40. gt number access the web interface select SETTINGS gt USB or Bluetooth and locate the Profile CIDs section at the bottom of the window For further information see Configuring the USB interface on page 110 or Configuring the Bluetooth interface on page 120 11 Click Next 12 If you are using UDI enter the User name and Password and click Next If you are not using UDI simply click Next without entering User name and Password See Using 64 kbps UDI ISDN through the USB interface on page 76 13 Click Finish When you connect to the USB interface or to the Bluetooth interface using dial up you must open this dial up connection to access the Internet or the web interface To open the dial up connection in Windows XP select Connect To from the Start menu select your dial up connection and click Dial When the connection is established you can access the Internet as usual DZ You may need to enter User name and Password to access the Internet If necessary enter the User name and Password supplied by your Internet Provider 98 122988 E Using a computer 80 Chapter 4 Using the interfaces Additional interfaces Using the EXPLORER 700 antenna Before connecting the antenna You can use the EXPLORER 700 with the antenna attached to the transceiver or you can detach the antenna from the transceiver and use it as a separate antenna unit If you are using the antenna attached to the transceiver use the short anten
41. in the next section or acquire the software version from Thrane amp Thrane and save it on your computer Open the web interface and select PROPERTIES from the left navigation pane Click Upload from the left navigation pane If you have not entered the PIN at start up you are prompted for an Administration user name and password If required type in the Administration user name and password and click Logon The default user name is admin and the default password is 1234 The SOFTWARE UPLOAD page opens Thrane amp Thrane suas m OS es BT A RY CHECK FOR SOFTWARE UPDATES DASHBOARD PHONE BOOK Current software version MESSAGES Check for updates CALLS Latest available Not checked SETTINGS File size PROPERTIES Upload 3 UPLOAD SOFTWARE TO TERMINAL Alarm list ADMINISTRATION Browse Upload HELPDESK SITE MAP F O Noam 7 Properties software upload and alarm list 137 Chapter 5 Using the web interface In the field UPLOAD SOFTWARE TO TERMINAL click Browse Browse to the new software version and accept it Click the Upload button Note that the upload procedure takes a couple of minutes gt When upload is done your EXPLORER 700 automatically restarts with the new software Downloading software from the Internet To download the latest software from the Internet to the EXPLORER 700 do as follows l 2 3 98 122988 E Make
42. interface For information on configuration see Configuring the Bluetooth interface on page 120 If the devices are already paired do as follows to connect 1 Power up the handset and the EXPLORER 700 2 Place the handset close to the EXPLORER 700 3 Turn on Bluetooth on your device The Bluetooth connection should now be established and you are ready to make a call Note 4 Maximum 7 devices can be connected at the same time If connection fails check that the interface is enabled in the EXPLORER 700 If the Bluetooth icon is not present in the display Main screen and in the Dashboard in the web interface the interface is disabled See Enabling or disabling an interface on page 54 If the interface is enabled but connection fails refer to the Troubleshooting Guide on page 162 For information on how to make and receive calls see Making or receiving a phone call with the EXPLORER 700 on page 62 98 122988 E Using a phone or fax machine 60 Chapter 4 Using the interfaces Entering the SIM PIN using a phone Entering the PIN If you have a phone connected to the EXPLORER 700 you can use it to enter the PIN at start up as an alternative to the keypad Do as follows Dial the PIN the same way you would dial a phone number e For an analog or ISDN phone Pick up the phone When the EXPLORER 700 is waiting for a PIN you will hear 2 beeps pause 2 beeps etc Dial lt PIN gt followed by e For a Bluetooth h
43. interface the interface is disabled See Enabling or disabling an interface on page 54 If connection still fails refer to the Troubleshooting Guide on page 161 98 122988 E Using a computer 77 Chapter 4 Using the interfaces Using a computer with Bluetooth Before connecting a computer to the Bluetooth interface The EXPLORER 700 supports various Bluetooth profiles Remember to activate install the profile s you are going to use on your computer For a list of supported Bluetooth profiles see Bluetooth interface on page 182 The computer should be placed within a maximum distance of 100 m from the EXPLORER 700 Note that this is the maximum distance in open air the actual maximum distance may be shorter depending on the environment In an office environment you should be able to establish a connection across the adjoining 2 3 rooms ct The procedure may vary depending on the Bluetooth interface in your computer Consult your Bluetooth manual for details If the two devices have not been connected before you need to pair the devices For further information see the section Bluetooth pairing on page 55 Connecting a computer to the Bluetooth interface This section does not describe configuration of the Bluetooth interface For information on configuration see Configuring the Bluetooth interface on page 120 DZ The Bluetooth and WLAN interfaces may interfere with each other if they are both active For optimum performance
44. interface is on BT re om ISQN Q K A 98 122988 E WLAN interface is on A new SMS message or information of Voice mail has arrived Click the icon to see new messages or information of Voice mail For further information see Receiving a message on page 100 An alarm is pending Click the icon to see a list of active alarms For explanations of the alarm messages see List of alarms on page 167 Note that the alarm icon will remain in the icon bar as long as the cause of the alarm is still present Introduction 88 Chapter 5 Using the web interface Navigating the web interface To expand a menu click the menu in the navigation pane To access status and settings click the relevant subject in the navigation pane or click the relevant icon in the icon bar The status or settings are displayed in the contents section To see the site map click SITE MAP in the navigation pane Click on items in the site map to go directly to the relevant location To return to the Dashboard from anywhere in the system click Dashboard from the navigation pane 98 122988 E Introduction 89 Chapter 5 Using the web interface Entering the SIM PIN in the web interface If a computer is connected when you start up the EXPLORER 700 and the web interface is accessed you can enter the SIM PIN from the web interface Until you enter the PIN you can only access the Dashboard and the PROPERTIES window and up
45. internet access to a mail server smtp connected to the terminal The mail server in this example has the IP address 192 168 0 100 1 98 122988 E BATTERY SIGNAL DASHBOARD PHONE BOOK MESSAGES CALLS SETTINGS USB LAN Port forwarding WLAN Bluetooth Phone Fax ISDN Common Language PROPERTIES Enabled Disabled ACTIVE a is E z a Select LAN gt Port forwarding in the left navigation pane of sa BT E 2 PORT FORWARDING INCOMING PORT DESTINATION IP DESTINATION PORT n Talal HOO Type in the Destination port number Select Enabled to globally enable port forwarding Type in the port number of the Incoming port Setting up the interfaces Repeat step 3 to step 5 to set up port forwarding to additional servers Internet Type in the Destination IP address which in this example is the IP address of the mail server 192 168 0 100 115 Chapter 5 Using the web interface 7 In the Active column select which ports should have port forwarding activated 8 Click Apply You can now access the mail server from the Internet using the external IP address of the EXPLORER 700 98 122988 E Setting up the interfaces 116 Chapter 5 Using the web interface Configuring the WLAN interface Note that the settings from the LAN window except Enabled Disabled also apply for the WLAN interface See Configuring the LAN interface on page 112 To configure
46. long OAA If you enter a wrong PUK 10 times the SIM card will no longer be functional and you have to contact your Airtime Provider for a new SIM card Pointing the antenna The importance of pointing In order to obtain the best possible signal at the e i lowest possible cost it is important that the EXPLORER 700 antenna is pointed correctly towards y the satellite j The antenna must have a clear line of sight to the satellite without any obstacles blocking the signal and the pointing direction of the antenna should be as accurate as possible UAA Incorrect pointing may result in poor quality of the signal and in some cases retransmission may be necessary This could mean you will be paying more than necessary for your transmission The next sections describe how to point the antenna for the best possible signal Pointing data If the position of the satellite in relation to the EXPLORER 700 is known you can use the compass to roughly point the antenna in the right direction If you know the Azimuth and the Elevation you can use this data to adjust the antenna N 0 e The Azimuth is the horizontal rotation angle relative to North moving clockwise W 270 E 90 S 180 98 122988 E 26 Chapter 2 Getting started e The Elevation is the vertical rotation angle relative to horizontal This means that an Elevation of 0 corresponds to the EXPLORER 700 being in an upright position pointin
47. manual violates safety standards of design manufacture and intended use of the equipment Thrane amp Thrane A S assume no liability for the customer s failure to comply with these requirements Do Not Operate in an Explosive Atmosphere Do not operate the equipment in the presence of flammable gases or fumes Operation of any electrical equipment in such an environment constitutes a definite safety hazard Keep Away from Live Circuits Operating personnel must not remove equipment covers Component replacement and internal adjustment must be made by qualified maintenance personnel Do not replace components with the power cable connected Under certain conditions dangerous voltages may exist even with the power cable removed To avoid injuries always disconnect power and discharge circuits before touching them Do Not Service Alone Do not attempt internal service or adjustments unless another person capable of rendering first aid resuscitation is present Do Not Substitute Parts or Modify Equipment Because of the danger of introducing additional hazards do not substitute parts or perform any unauthorized modification to the equipment Keep Away from Antenna Front This device emits radio frequency energy when switched on To avoid injury keep a minimum safety distance of 1 m from the antenna front when the EXPLORER 700 is on For information on the safety distance from the transceiver see the FCC Radiation Exposure statement on th
48. minimum safe distance shown above and in accordance with the requirements of the antenna manufacturer or supplier Antenna Substitution Do not substitute any antenna for the models supplied or recommended by the manufacturer You may be exposing people to excess radio frequency radiation You may contact the manufacturer for further instructions Radiation Warning WARNING Maintain a separation distance of at least 1 m from the front face of the antenna Ay to a person You as the qualified end user of this radio device must control the exposure conditions of bystanders to ensure the minimum separation distance above is maintained between the antenna and nearby persons for satisfying RF Exposure compliance The operation of this transmitter must satisfy the requirements of Occupational Controlled Exposure Environment for work related use Only use the terminal when persons are at least the minimum distance from the front face of the antenna 98 122988 E iv About the Manual About the Manual Intended Readers This manual is a user manual for the EXPLORER 700 The readers of the manual include anyone who is using or intends to use the EXPLORER 700 No specific skills are required to operate the EXPLORER 700 However it is important that you observe all safety requirements listed in the beginning of this manual and operate the EXPLORER 700 according to the guidelines in this manual Manual Overview This manual may not alw
49. number in the dial up connection to 98 and open the dial up connection before accessing the Internet 98 122988 E 159 Chapter 6 Maintenance and troubleshooting Problem Possible Cause Remedy The web interface cannot be accessed A Phone Fax connection cannot be established The browser is configured to use a proxy server For Microsoft Internet Explorer select Tools gt Internet Options gt Connections gt LAN Settings and uncheck Use a proxy server for your LAN You have entered a wrong IP address Check the IP address and re enter it Your connection is defined as a dial up connection but you have not opened the dial up connection You need to open the dial up connection before you can connect to the Web server Your connection is a dial up connection but you have not entered the phone number 98 or 99 to indicate connection to the Internet and or the web interface The interface is disabled in the EXPLORER 700 Change the phone number in the dial up connection to 98 or 99 and open the dial up connection before accessing the web interface Enable the interface by entering the display menu system and selecting SETTINGS gt INTERFACES gt PHONE FAX gt ON or by accessing the web interface and selecting SETTINGS gt Phone Fax gt Enabled The cable is not properly connected Connect the cable The cable type or connector typ
50. or off 1 Select SETTINGS gt AUDIO INDICATOR 98 122988 E 44 Chapter 3 Using the display and keypad 2 Select one of the following e POINTING a sound to indicate the signal level during pointing e MESSAGES a sound to indicate that a message has arrived ALARM a sound to indicate that an alarm is present 3 Select ON or OFF to enable or disable the selected audio indicator Enabling or disabling interfaces Each interface except USB can be disabled to minimize the power consumption Specially if the EXPLORER 700 is battery powered it is a good idea to disable unused interfaces DB Your user permissions may not allow access to all interfaces Blocked interfaces are greyed out Do as follows 1 Select SETTINGS gt INTERFACES 2 Select one of the following interfaces PHONE FAX e BLUETOOTH e LAN e ISDN e WLAN 3 Select ON or OFF to enable or disable the selected interface Enabling or disabling stealth mode When the EXPLORER 700 is in stealth mode all lights and sounds are turned off You can still use the EXPLORER 700 and the display text is readable To enable or disable the use of stealth mode do as follows 1 Select SETTINGS gt STEALTH MODE 2 Select one of the following e ENABLED e DISABLED D Enabling stealth mode will not put the EXPLORER 700 into stealth mode it only enables the use of stealth mode e To activate Stealth mode after enabling Stealth mode press C OK on
51. properties You can view properties of the EXPLORER 700 such as IP address hardware numbers software version and IMEI number When contacting Support please include these numbers To view the properties do as follows 1 Select PROPERTIES gt TERMINAL 2 Select one of the following options IP ADDRESS to see the IP address of the EXPLORER 700 This IP address is used to access the web interface in the EXPLORER 700 The web interface is a built in web server used to configure and set up the EXPLORER 700 For further information on the web interface see Using the web interface on page 85 HARDWARE to see the serial number PCB numbers and MAC addresses of your EXPLORER 700 MAC to see the MAC address used for the LAN and Bluetooth interface MAC WLAN to see the MAC address used for the WLAN interface SOFTWARE to see the software version of the EXPLORER 700 IMEI to see the IMEI number International Mobile Equipment Identity of the EXPLORER 700 This is the unique mobile equipment number that identifies your EXPLORER 700 The IMEI number is also printed on the serial number label at the back of the terminal Viewing mobile subscriber numbers If available on the SIM card the MOBILE NUMBERS menu lists the mobile subscriber numbers to use when calling the EXPLORER 700 DZ There are two voice numbers one for 3 1 kHz Audio and one for Standard Voice For further information see Selecting the c
52. sent message Click Forward next to a message you want to forward When the Write message window opens type in the phone number of the new recipient and click Send Handling messages 99 Chapter 5 Using the web interface The EXPLORER 700 now attempts to send the message to the new recipient To make sure the message has been sent look in the Sent folder e Click Delete next to a message to delete it e Click Delete all sent messages to delete all the messages Sending an SMS message to the EXPLORER 700 You can send an SMS message to the EXPLORER 700 e g from a mobile phone using one of the mobile subscriber numbers for voice Dial 870 lt Mobile subscriber number gt To see the voice numbers of your EXPLORER 700 select PROPERTIES from the web interface or from the display menu system and view Mobile subscriber numbers Note however that these numbers are only listed if they are available on the SIM card Otherwise refer to the information included with your airtime subscription DZ There are two Voice numbers one for 3 1 kHz Audio and one for Standard Voice Receiving a message If a message has arrived the icon bar at the top of the web interface shows an unopened envelope Click the envelope to see the new message s Otherwise to see new messages click MESSAGES from the left navigation pane The window shows new incoming messages DZ The EXPLORER 700 does not accept more than 100 incoming messages in
53. sure you have a connection to the Internet from your EXPLORER 700 Open the web interface and select PROPERTIES from the left navigation pane Click Upload from the left navigation pane Thrane amp Thrane meee m OF Se BT FE BY O CHECK FOR SOFTWARE UPDATES DASHBOARD Current software version PHONE BOOK MESSAGES Check for updates CALLS Latest available Not checked SETTINGS File size PROPERTIES Upload a UPLOAD SOFTWARE TO TERMINAL Alarm list ADMINISTRATION Browse Upload HELPDESK SITE MAP oa oft Qf Hoane 7 Click Check for updates The EXPLORER 700 will now connect to the Internet through the BGAN network using your airtime subscription It may take a minute or two to obtain the new software version When the new software version is found the web interface shows the new software version and a link for downloading the software to your computer Properties software upload and alarm list 138 5 98 122988 E Chapter 5 Using the web interface Click the link to download the new software to your computer The EXPLORER 700 uses your BGAN airtime subscription to download the new software from the Internet Note that it can take several minutes to download the software After saving the software on your computer follow the procedure in the previous section Uploading software from your computer to upload the software from the computer to your EXPLORER 700
54. the ISDN connectors is as follows Appendix A Technical specifications RJ 45 Connector Pin Function 127345678 1 NC 2 NC 3 Rx 4 Txt Female Receptacle 3 Tx 6 Rx 7 NC 8 NC Specifications Item Specification Number of connectors 2 Connector type RJ 45 female Max number of units per 8 Max total power supplied 1 W interface Data rate Voice 4 kbps Data 64 kbps Audio 3 1 kHz Max cable length 100 m 98 122988 E 178 Appendix A Technical specifications LAN interface 2 port Connector pin out The pin out for the LAN connectors is as follows RJ 45 Connector Pin Function 12365678 1 Rx 2 Rx 3 Ix 4 NC Female Receptacle 5 NC 6 Tx 7 NC 8 NC Specifications Item Specification Number of connectors 2 Connector type RJ 45 female Auto cross over MDI MDI X IEEE 802 3 10 100BaseT Standard ISO IEC 8877 1992 and IEEE 802 3 1998 Edition Max data rate 10 100 Mbps Max cable length 100 m 328 ft with Cat5 UTP 98 122988 E 179 Appendix A Technical specifications USB interface Connector pin out The pin out for the USB connector is as follows Type B Pin Function 5 1 5VDC 3 4 2 D Female Receptacle 3 D 4 GND Specifications Item Specification Version 1 1 Slave Connector
55. the WLAN interface do as follows 1 98 122988 E Select SETTINGS gt WLAN mm Oe BT EO INTERFACE STATUS DASHBOARD WLAN interface Enabled Disabled PHONE BOOK AT MESSAGES Country BE CH CALLS bE y SETTINGS Apply Cancel Select whether the WLAN interface should be Enabled or Disabled Select the Country code for your present location DZ The country code must be entered before you can continue with the WLAN configuration and or use the WLAN interface The list below explains the country codes Code Country Code Country US USA IS Iceland TW Taiwan LI Liechtenstein CA Canada IT Italy AT Austria LU Luxembourg BE Belgium NL Netherlands CH Switzerland NO Norway DE Germany PL Poland DK Denmark PT Portugal ES Spain SE Sweden FI Finland JP Japan FR France IL Israel GB United Kingdom SG Singapore GR Greece KR Korea HU Hungary CN China IE Ireland XX Other countries with WLAN license Setting up the interfaces 117 4 98 122988 E Chapter 5 Using the web interface The XX country code is to be used for countries that are not yet in the list but where WLAN is licensed The settings of the XX country code correspond to the most restrictive settings of the other country codes DZ In some countries the use of WLAN is not allowed Before continuing make sure WLAN is allowed and licensed in the country where you intend to use it Click Apply
56. under ideal conditions The computer is not yet paired with the EXPLORER 700 Pair the devices Refer to Bluetooth pairing on page 55 The requested Bluetooth profile is not supported or is not activated on the computer Check the Bluetooth installation on your computer to see if the profile is supported and activated You are using Bluetooth and WLAN simultaneously WLAN mode 802 11b g 2 4 GHz Do not use Bluetooth and WLAN simultaneously or change the WLAN mode to 802 1la 5 GHz if possible work The Administrator password does not Someone has changed the Administrator password If the correct password is not found you have to reset the password Contact your supplier for a reset code You must provide the serial number and IMEI number of the terminal Then enter the web interface and reset the password as described in Resetting the Administrator password on page 142 98 122988 E 165 Chapter 6 Maintenance and troubleshooting Status signaling There are many ways of troubleshooting if an error occurs The EXPLORER 700 has different means of status signaling to help you find the cause of a problem e Indicators The function of the light indicators next to the display is described in Light indicators on page 9 E Be amp i READY e Alarm messages e Logfiles Alarm messages and log files are described in the following sections Alarm messag
57. wall for example using the Pole mount kit 2 Connect the antenna cable between the antenna and the transceiver 3 Start up the EXPLORER 700 and point the antenna as described in Pointing the antenna on page 26 4 Accept the signal strength by pressing OK on the EXPLORER 700 keypad N 1 or 1 1 2 Pole 5 Fasten the EXPLORER 700 antenna in the pointed position You only have to point the antenna once when you mount it Using a computer connected to the EXPLORER 700 you can set up the EXPLORER 700 to skip pointing at power up Refer to Pointing at power up on page 105 98 122988 E 30 Chapter 2 Getting started Making the first call Introduction After connecting cables entering the PIN and pointing the antenna you are ready to make or receive the first call The following sections provide a short guide to making calls For more detailed information see Making or receiving a phone call with the EXPLORER 700 on page 62 Making a call from the EXPLORER 700 Your phone must be connected to the relevant interface For further information see e Standard phone Before connecting to the Phone Fax interface on page 58 e ISDN phone Before connecting to the ISDN interface on page 59 e Bluetooth handset Pairing devices in which you can enter a passkey on page 55 To make a call from a phone connected to the EXPLORER 700 dial 00
58. will have to retransmit information and you may end up using more bandwidth than without Header Compression e Header Compression disabled Recommended in noisy environments If Header Compression is disabled the system will be less sensitive to noise Primary and secondary Profiles A Profile is a collection of Quality of Service QoS settings and other settings defining the mode in which data is transmitted on an interface For example a Profile is used to define whether a connection should be a Standard or Streaming connection You can select between a number of predefined Profiles or define your own Profiles for your data transmission K If you have selected more than one Profile one primary and one or more secondary Profiles for an interface you must define a Traffic Flow Template before you can establish a valid connection In the EXPLORER 700 you need an Administrator password to define Profiles and Traffic Flow Templates NAT Network Address Translation NAT enables a local area network to use one set of private IP addresses for internal traffic and an assigned or static IP address for external traffic The built in NAT module in the EXPLORER 700 makes all necessary address translations between the local area traffic and the external traffic If more than one user is connected to the LAN interface of the EXPLORER 700 it is necessary to use a switch as the EXPLORER 700 only has one LAN connector If more than one user i
59. you can define a number of Profiles for data transmission The Streaming Profiles defined and selected for the LAN interface appear in the CONNECT menu and can be started and stopped using the keypad Streaming Profiles are Profiles where the Traffic Class is set to Streaming in the Profiles window of the web interface For information on Profiles see Using Profiles on page 145 For information on Streaming see Standard or Streaming data on page 70 Starting or stopping a Streaming session To start or stop a Streaming session using the LAN interface do as follows 1 Select CONNECT 2 Select the Streaming Profile you want to start or stop The list only shows Profiles that have been selected for the LAN interface For information on how to set up the LAN interface see Configuring the LAN interface on page 112 3 Select START or STOP and confirm WEW When running a Streaming session you are charged for the time you are connected An active Streaming session will stay active until you stop it You can also start stop Streaming sessions using the web interface For further information see Setting up and activating a Streaming connection on page 70 Starting or stopping a Standard data session When the Primary Profile selected for the LAN interface uses Standard data the default behavior of the EXPLORER 700 is to start Standard data automatically as soon as the EXPLORER 700 is online and the LAN cable is connected To ch
60. 00 The call log contains detailed information such as date time phone numbers duration Mb transferred etc for each call or data session Date and time is UTC time received from the satellite For information on how to view the call log in the display see Calls menu on page 43 For information on how to view the call log in the web interface see Viewing the lists of calls on page 97 98 122988 E 173 Appendix A Technical specifications In this appendix This appendix contains technical specifications for the EXPLORER 700 and information on Conformity General specifications The EXPLORER 700 meets or exceeds current and proposed Inmarsat specifications for operation on the Inmarsat Broadband Global Area Network Item Specification Type EXPLORER 700 BGAN Class 1 Terminal Max IP data rate Rx Tx Streaming IP Physical dimensions 492 kbps 492 kbps simultaneously 32 64 128 256 kbps Total 297 mm x 399 mm x 51 mm 11 7 x 15 7 x 2 0 Antenna 297 mm x 399 mm x 51 mm 11 7 x 15 7 x 2 0 Transceiver 280 mm x 228 mm x 40 mm 11 0 x 8 9 x 1 6 Weight Total 3 2 kg 7 0 lbs Antenna 1 7 kg 3 7 lbs Transceiver with battery 1 5 kg 3 3 lbs Environmental conditions Operating temperature Powered by external DC Powered from battery Storage temperature Without battery With battery Relative humidity Water amp Dust Transceiver Antenna Max wind load
61. 00 is a Standard data connection If you want to set up a Streaming connection select a Streaming Profile when setting up your data interface See the Configuring section for your interface in Chapter 5 Using the web interface Before starting a Streaming session on the LAN interface make sure you have set up the Streaming Profile for the LAN interface To start or stop a Streaming session on the LAN interface do as follows 1 Access the web interface 2 Select DASHBOARD from the left navigation pane 3 Atthe bottom of the page click the Start or Stop link of the relevant Streaming Profile gt When running a Streaming session you are charged for the time you are connected A started Streaming session will stay active until you stop it 98 122988 E Using a computer 70 Chapter 4 Using the interfaces Using the LAN interface Before connecting to the LAN interface The LAN interface on the EXPLORER 700 comprises two connectors If the two LAN connectors are used simultaneously the EXPLORER 700 should be in Router mode Refer to Configuring the LAN interface on page 112 To connect to the LAN Local Area Network interface use a shielded cable mounted with an RJ 45 connector For specifications refer to LAN interface 2 port on page 179 For the LAN interface to work without any further setup the computer must be set up to obtain an IP address and a DNS server address automatically To check these settin
62. 1 kHz Audio Refer to Overriding the default outgoing call type on page 56 Click Apply Setting up the interfaces 133 Chapter 5 Using the web interface Setting a common APN Setting the common APN The common APN setting is defined here and can be selected for each interface If you are using the same APN for many interfaces it is easier to define it once and then simply select it for the relevant interfaces Also if you change the common APN at a later stage it is automatically updated for all interfaces where the Common setting is selected To set a common APN do as follows 1 Select SETTINGS gt Common 2 Select the APN You have the following options e SIM default The APN is taken from the SIM card This is the recommended option unless you have special requirements e Network assigned The APN is assigned from the network e User defined Type in the APN APNs are provided from the Airtime Provider 3 If your APN uses a password type in the user name and password provided from the Airtime Provider 4 Click Apply How to use the common APN When you configure your individual interface select Common to use the setting from this window Where Common is selected in the individual interface settings the setting will automatically be updated when the Common APN is changed 98 122988 E Setting up the interfaces 134 Chapter 5 Using the web interface Setting the language You can select the langua
63. 2 before the phone number will force the connection to use 3 1 kHz Audio e 31 before the phone number will hide the callers phone number to the recipient e 31 before the phone number will show the callers phone number to the recipient where it would otherwise be hidden e g because the number is an ex directory number e Ris used during a call to indicate that the following key presses should activate a supplementary services function The supplementary services functions supported by the EXPLORER 700 are described in the subsequent sections Using a phone or fax machine 64 Chapter 4 Using the interfaces Making local phone calls You can make local calls between phones connected to the EXPLORER 700 Local phone numbers always start with 0 For an overview of the numbers see Overview on page 64 To make a local call dial lt local number gt followed by or off hook key D You cannot make local calls between two Bluetooth handsets through the EXPLORER 700 You can only make local calls between an analog or ISDN phone and a Bluetooth handset or between an analog phone and an ISDN phone Up to 7 Bluetooth handsets can be connected at the same time but only one call can be active on the Bluetooth interface You can look up the local Bluetooth phone numbers in the display or in the web interface as follows e Display Enter the menu system and select PROPERTIES gt BLUETOOTH DEVICES The list shows all accepted Bl
64. 2988 E Click MESSAGES from the left navigation pane This window contains new incoming messages In the left navigation pane click Write message Thrane amp Thrane ET omm F sa BT SON Q WRITE NEW MESSAGE DASHBOARD PHONE BOOK MESSAGES Inbox H Write message Please note that text over 160 characters will be sent as multiple messages Outbox This will be sent as fi message s Sent Message settings Delivery notification Yes No CALLS Recipient Send SETTINGS PROPERTIES ADMINISTRATION HELPDESK SITE MAP M CO Le trternet Type in the message in the Write new message field If the message text is too long for one SMS the message is sent as two or more SMS messages The field below the message field shows the number of SMS messages used to send the message Handling messages 98 Chapter 5 Using the web interface Type in the phone number in the Recipient field Remember 00 and country code e g 00 45 to call Denmark or 00 1 to call USA Select whether or not you want Delivery notification for this SMS message If you click Yes the Status column in the Sent folder will show the status of your message when it has been sent You can set up delivery notification generally for all SMS messages This setting is used by default when you send a message For further information see Configuring message settings on page 102 Click Send The message is now sent and moved to the Sent folder
65. 88 E 175 Power input Connector pin out Appendix A Technical specifications This drawing shows the pin out for the DC Power connector GND Specifications Item Specification DC input range 10 to 32 V DC Power consumption Standby mode Transmit mode During charging 1 2 W Typical 18 W Typical 65 W max Connector type 2 5 5 5mm power jack Switch craft RAPC 712 a Performance depends on a wide range of factors and actual usage AC DC adapter FSP 065 AAC Item Specification AC input range 100 to 240 V AC 1 5 A 47 to 63 Hz DC output 19 V DC 65 W SIM interface USIM 1 Specifications Item Specification Slot type Standard SIM card holder USIM 2 Specifications USIM 2 is reserved for future use 98 122988 E Phone Fax interface 2 port Connector pin out Appendix A Technical specifications The pin out for the Phone Fax connectors is as follows RJ 11 Connector Pin Function 1234 PAS 1 INC 2 Tip 3 Ring Female Receptacle 4 NC Specifications Item Specification Number of connectors 2 Connector type RJ 11 female Impedance 180 Q 750 Q 150nF Max cable length 100 m 80 Q Max units connected Two units one in each connector 98 122988 E 177 ISDN interface 2 port Connector pin out The pin out for
66. A Opt 942 30 m TT 3720A Opt 945 60 m TT 3720A Opt 948 100 m TT 3720A Opt 955 EXPLORER 700 antenna TT 3703A Pole mount kit for EXPLORER 700 antenna TT 3650A Opt 920 EXPLORER 700 Softbag TT 3720A Opt 202 EXPLORER 700 Car charger cable TT 3720A Opt 009 AC DC adapter 98 122988 E TT 3682P FSP 065 AAC 156 Chapter 6 Maintenance and troubleshooting Troubleshooting guide The below table provides information on some of the problems that might occur including possible causes and remedies to solve the problems Problem Possible Cause Remedy The EXPLORER 700 cannot be switched on or does not stay on when powered by the battery The battery needs recharging Recharge the battery Check the battery indicator in the display The battery is not inserted properly Remove the battery and re insert it Make sure the battery is inserted properly and that the latches are locked The battery contacts are dirty or damaged Clean the battery contacts if necessary If the contacts are damaged replace the battery There is no light in the power indicator nor in the display when the EXPLORER 700 is switched on The EXPLORER 700 may be in Stealth Mode all lights and sounds are off Press C OK on the display keypad This will toggle Stealth Mode on off The EXPLORER 700 cannot be switched off The Power button was not pressed long e
67. AN interface the Bluetooth interface and or the Phone Fax interface in order to minimize the power consumption ct The USB interface cannot be disabled it is always enabled Using display and keypad To enable or disable an interface using the display and keypad do as follows 1 Enter the menu system From the Main screen press A or V 2 Select SETTINGS gt INTERFACES 3 Select the interface you want to enable or disable 4 Select ON to enable or OFF to disable Using web interface To enable or disable an interface using the web interface do as follows 1 Connect a computer Refer to the relevant section in this chapter e g Connecting to the LAN interface on page 72 2 Access the web interface For further information see The web interface on page 85 3 From the left navigation pane in the web interface select SETTINGS and select the interface you want to enable or disable 4 Select Enabled or Disabled at the top of the window 98 122988 E General 54 Chapter 4 Using the interfaces Bluetooth pairing What is pairing Bluetooth Pairing happens when two Bluetooth enabled devices agree to communicate with one another When this happens the two devices exchange passkeys and join a pair The pairing process only takes place the first time the two devices are connected Once the two devices have established a pair they automatically accept communication when one device recognizes the other device Pair
68. BATTERY oa BI Ge S INTERFACE STATUS SIGNAL DASHBOARD WLAN interface Enabled Disabled PHONE BOOK a AT L Country BE CALLS CH be gt I SETTINGS Apply _ Cancel MESSAGES a WLAN Channel A 4 xl Enabled Disabled EXPLORER 700 C 802 11a 802 11b 9 Bluetooth Broadcast SSID Phone Fax ISDN SSID Common WLAN mode None WEP 40 64 WEP 104 128 Language PROPERTIES Security WPA 2 AES ADMINISTRATION C Hexadecimal Text C Enabled Disabled Allowed MAC addresses o0 00 00 00 00 00 Joo o0 00 00 00 00 o0 00 00 00 00 00 00 00 00 00 00 00 foo 00 00 00 00 00 foo 00 00 00 00 00 Joo 00 00 00 00 00 foo 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Key type HELPDESK Encryption ke SITE MAP ue u MAC address filter Apply Cancel Select the Channel number used for communication on the WLAN interface Next to Broadcast SSID select Enabled or Disabled If you select Enabled your WLAN access point is shown to other users If you select Disabled your WLAN access point is hidden Type in the SSID The SSID is a max 32 character text identifying the wireless local area network All wireless devices on a WLAN must use the same SSID in order to communicate with each other The default SSID is EXPLORER 700 Setting up the interfaces 118 14 98 122988 E Chapter 5 Using the web interface Select the WLAN mode The WLAN mode can be 802 1la 5 G
69. Date Kgs ee tt Mey 2006 C 4 des H nrik Lunde CEO Doc no 99 123541 A Page 1 of 1 VOLVO OCEAN RACE Thrane amp Thrane A S Lundtoftegaardsve 93 D DK 2800 Kgs Lyngby Denmark T 45 3955 8800 F 45 3955 88 88 info thrane com www thrane com 2005 2006 Bank Danske Bank Comp reg 65 72 46 18 VAT DK 20 64 64 46 Appendix B AT commands In this appendix This appendix contains a list of AT Commands for the EXPLORER 700 Starting up an AT command session Set up your computer to use either the USB or Bluetooth interface For further information see Using the USB interface on page 74 or Using a computer with Bluetooth on page 78 Connect your computer to the USB or Bluetooth interface of the EXPLORER 700 and launch your terminal program The following section contains a list of commands that can be used with the EXPLORER 700 For further information on the AT commands refer to the following standards e ITU V 250 Serial asynchronous automatic dialing and control e 3GPP TS 27 005 ver 4 2 0 Use of Data Terminal Equipment Data Circuit terminating Equipment DTE DCE interface for Short Message Service SMS and Cell Broadcast Service CBS e 3GPP TS 27 007 ver 4 6 0 AT command set for User Equipment UE 3GGP standards are found on www 3gpp org ITU standards are found on www itu int 98 122988 E 191 Appendix B AT commands List of supported AT commands
70. E Using a phone or fax machine 58 Chapter 4 Using the interfaces Connecting an ISDN phone or a G4 fax machine Before connecting to the ISDN interface To connect a phone or a fax machine to one of the ISDN connectors you need an ISDN cable with an ISDN connector For specifications and pin out refer to ISDN interface 2 port on page 178 The ISDN interface on the EXPLORER 700 is powered by default If your ISDN equipment is self powered remember to disable the 38 V power For information on how to disable power on the ISDN interface see Configuring the ISDN interface on page 132 Connecting to the ISDN interface The ISDN interface supports connection of up to 8 devices per ISDN interface However if you are going to connect more than one device per interface the devices must be self powered The ISDN interface can supply maximum 1 W The Core network presently only supports one 64 kbps ISDN channel per subscription Do as follows 1 Connect the ISDN cable to your phone or fax machine 2 Connect the other end of the cable to one of the ISDN connectors on the m EXPLORER 700 _OCIN USB WO OCON Phone Fax LANSILANG2 RONEANON 2 oa Hopp FR The ISDN interface and the LAN interface use the same connector type Be careful not to connect to the wrong interface 3 Power up the EXPLORER 700 and point the antenna as described in Pointing the antenna on page 26 4 Check the connection by making a phone call or sen
71. EXPLORER 700 USER MANUAL DY inmarsat TT 3720A EXPLORER 700 Document number 98 122988 E Release date 7 June 2007 Information in this document is subject to change without notice and does not represent a commitment on the part of Thrane amp Thrane A S Copyright 2007 Thrane amp Thrane A S All rights reserved Trademark Acknowledgements EXPLORER is a registered trademark of Thrane amp Thrane A S Bluetooth is a registered trademark of Bluetooth SIG Windows and Outlook are registered trademarks of Microsoft Corporation in the United States and other countries Inmarsat is a registered trademark of the International Maritime Satellite Organisation IMSO and is licensed by IMSO to Inmarsat Limited and Inmarsat Ventures plc Inmarsat s product names are either trademarks or registered trademarks of Inmarsat Other product and company names mentioned in this manual may be trademarks or trade names of their respective owners Company Addresses www thrane com gt Remote Satellite Systems INTERNATIONAL TOLL FREE 1 888 989 8199 1455 N Dutton Suite A Santa Rosa CA 95401 FAX 707 546 8198 info remotesatellite com www remotesatellite com 98 122988 E ii Safety Summary The following general safety precautions must be observed during all phases of operation service and repair of this equipment Failure to comply with these precautions or with specific warnings elsewhere in this
72. Fax interface 125 wW waiting calls 129 web interface accessing 85 browser settings 86 definition 85 navigating 89 206 wireless LAN interface connecting 73 setting up 117 specifications 181 WLAN country code 117 WLAN interface connecting 73 setting up 117 specifications 181 98 122988 E Index 207
73. Hz or 802 11b g 2 4 GHz Note that the settings available depend on the entered country code Also in some countries the 5 GHz mode is restricted to indoor use Select the Security standard You may select one of the following encryption standards e None e WEP 40 64 e WEP 104 128 e WPA TKIP e WPA2 AES Select Hexadecimal or Text next to Key type The encryption key must normally be a hexadecimal code However if you are using WPA or WPA2 encryption you can choose to use a text string which may be easier to memorize Type in the Encryption key for the selected Security standard not applicable if security mode None Select Enabled or Disabled next to MAC address filters If you select Enabled you can set up a list of MAC addresses that are allowed access to your WLAN Any device whose MAC address is not on the list will be denied access If you select Disabled there will be no restrictions on MAC addresses If you have enabled MAC address filters type in the Allowed MAC addresses The list may contain up to 10 MAC addresses Click Apply Setting up the interfaces 119 Chapter 5 Using the web interface Configuring the Bluetooth interface For an explanation of each of the data settings see Description of data settings on page 108 To configure the Bluetooth interface do as follows 1 Select SETTINGS gt Bluetooth INTERFACE STATUS DASHBOARD Bluetooth int
74. In the display and in the web interface the ID includes a hyphen followed by a control digit at the end This digit is used to make sure the ID is not misinterpreted when passed on e g to service personnel Make sure you include the entire number when contacting your distributor ID Alarm Text Explanation Remedy 00100 to System data Important system data is Do not use the 00199 damaged damaged EXPLORER 700 Contact your distributor 00200to Battery error Error during Only use the 00209 communication with the EXPLORER 700 with battery external power supply Contact your distributor 00210 to SIM module The SIM interface on the Contact your distributor 00219 error EXPLORER 700 cannot be used 00220to USB module The USB interface on the Contact your distributor 00229 error EXPLORER 700 cannot be used 00230to Temperature The system isin danger of Do not use the 00239 sensor FATAL overheating EXPLORER 700 Contact your distributor 00240to Temperature Automatic adjustment of Contact your distributor 00249 sensor error the display contrast does not work 00250to Bluetooth Bluetooth cannot be used Contact your distributor 00259 module error 00260to System error The EXPLORER 700 cannot Contact your distributor 00269 communicate on the satellite network 00270to Voice module Voice services cannot be Contact your distributor 00279 error accessed by the EXPLORER 700
75. LAN MAC address 00 11 CF 00 9B 34 ONGOING DATA SESSIONS No active data sessions STREAMING PROFILES ON LAN Start Streaming 128 Refresh The Dashboard SESSIONS TOTAL Standard voice inbound 00 00 00 Standard voice outbound 00 00 00 3 1 kHz audio inbound 3 1 kHz audio outbound Standard data Streaming 32 kbps Streaming 64 kbps Streaming 128 kbps Streaming 256 kbps ONGOING CALLS No active calls 00 00 00 00 00 00 0 00 MB 00 00 00 00 00 00 00 03 00 00 00 00 91 Chapter 5 Using the web interface Terminal properties The TERMINAL section of the Dashboard shows the following Status The status of the EXPLORER 700 This field corresponds largely but not completely to the status information in the display Examples of status information are Ready Registering and Data active e Pointing If you want to point the antenna click the link Go to pointing mode For further information see Pointing using web interface on page 93 Unit serial number The serial number of the total unit e Software version The version of the software embedded in the EXPLORER 700 Local IP address The local IP address of the EXPLORER 700 IMEI number The IMEI number International Mobile Equipment Identity of the EXPLORER 700 This is a unique number that identifies your EXPLORER 700 e MAC address for the LAN and Bluetooth interfaces in the EXPLORER 700 WLAN MAC address for the WLAN in
76. LORER 700 ssccccssssssccsssscssssssssssssccessssssssesssecesessssesses 104 Accessing the EXPLORER 700 settings c ssesssssssssssssssesesssessstesseessessseesseesseeseens 104 Power p DEN AWION ssc jassiscidasteandenscssmnarnssnntesd pain slave atiaamnienaantidastagaenied 105 Setting the display backlight and contrast ccsccsccsssssseesecsecsseceseeseeseeseeeeeeees 106 Turning audio indicators on OF Off cceeceeescessesceeecesecssecesceseeeseseeeeseeseeeseeeeees 106 Enabling activation of stealth mode xccsecscessccees cies casceetsetsaretctyacsicpceneeresscdeceeamnenetss 107 Setting up the interfaces 0 0onnnoennoeeeesosossseseseeseseseoseseseseeseseeoseseseseesssese 108 Enabling disabing TEM ACES sosssiiii sinisisi niiin n 108 Description of data settings eessesessessesseseesessesessessessesessessesseseesesseseesessessesesseess 108 Configuring the USB interface cccscescsscescesecesecseccseesseseeceseeseceseceeeeseeeeeeeeees 110 Configuring the LAN interface ss ssssessessesessesessesseseesessesresesresesseseesesseseesensesseseese 112 Configuring the WLAN interface cccsscescscessesesesssesssesseseceseecseseeeeeeseeeeseeesenes 117 Configuring the Bluetooth interface ccccsscssseseeccsecssesseesseeseeseeeeeceseeseeseeeees 120 Pairing Bluetooth devices from the web interface ccccesecsestsesseeeceseeesecseeeeee 122 Configuring the Phone Fax settings ssessssesses
77. Options for messages in the Outbox Messages in the Outbox are messages that have not been sent e g because the EXPLORER 700 was not online when you attempted to send the messages To access the Outbox click MESSAGES gt Outbox from the navigation pane You have the following options for messages in the Outbox When the EXPLORER 700 is online click Resend next to the message you want to send When the Write message window opens click Send The EXPLORER 700 now attempts to send the message again To make sure the message has been sent look in the Sent folder DZ The original message remains in the Outbox When you have succeeded in sending the message you may want to delete it from the Outbox Click Delete next to a message to delete it Click Delete all messages in Outbox to delete all the messages Options for messages in the Sent folder The Sent folder contains SMS messages that have been sent To access the Sent folder select MESSAGES gt Sent from the navigation pane The Status column shows the status of each message if you have selected Delivery notification when sending the message From the Sent folder you have the following options 98 122988 E Click Resend next to a message you want to send again When the Write message window opens click Send The EXPLORER 700 now attempts to send the message again To make sure the message has been sent look in the Sent folder There should now be two copies of the
78. SDN interface and the LAN interface use the same connector type Be careful not to connect to the wrong interface Power up the EXPLORER 700 and point the antenna as described in Pointing the antenna on page 26 After pointing the connection is automatically established By default the connection is a Standard data connection Check the connection e g by starting your Internet Browser If connection fails check that the interface is enabled in the EXPLORER 700 If the LAN icon is not presentin the display Main screen and in the Dashboard in the web interface the interface is disabled See Enabling or disabling an interface on page 54 If connection still fails refer to the Troubleshooting Guide on page 162 98 122988 E Using a computer 72 Chapter 4 Using the interfaces Using the WLAN interface Before connecting The computer should be placed within a maximum distance of 100 m from the EXPLORER 700 Note that this is the maximum distance in open air the actual maximum distance may be shorter depending on the environment In an office environment you should be able to establish a connection across the adjoining 2 3 rooms Connecting to the WLAN interface This section does not describe configuration of the WLAN interface For information on configuration see Configuring the WLAN interface on page 117 gt The Bluetooth and WLAN interfaces may interfere with each other if they are both active For optimum perfor
79. TO DASHBOARD Upload software yes C no PHONE BOOK Edit phone book MESSAGES CALLS Change phone settings SETTINGS a Change USB settings yes C no PROPERTIES Change LAN settings amp yes C no ADMINISTRATION Call charges Change WLAN settings yes C no Log handling Change Bluetooth settings yes C no Profiles Change ISDN settings yes C no Traffic flow templates Change supplementary services yes C no SIM Lock User permissions Change common settings yes C no HELPDESK Change general settings SUUE bady ALLOW AT COMMANDS ON Changes to AT command permissions require rebooting to take effect USB interface yes C no LAN WLAN interface yes C no Bluetooth interface yes C no Apply Cancel E CEO i Reana A 2 For each item under ALLOW USERS TO select e yes to allow access or e no to block access to the settings 3 For each of the listed interfaces under ALLOW AT COMMANDS ON select yes to allow the use of AT commands or no to block the use of AT commands on that interface Note that this setting does not take effect until the EXPLORER 700 is restarted 4 Click Apply The settings to which access is denied are greyed out for the non Administrator user 98 122988 E Administration 150 Chapter 5 Using the web interface Help desk and diagnostic report Accessing the Help desk If you need help with airtime related issues
80. Temperature in the EXPLORER 700 AT_ITISDN ISDN Configuration AT _ITMSN Configuration of MSN numbers to an interface call type AT ITMSNLIST_ Return valid MSN numbers for the interfaces AT ITNAT Configure NAT for an interface AT _ITWLAN WLAN Configuration AT _ITWLANCC WLAN Country Code AT ITWLANF WLAN Filters AT _ITWLANMAC WLAN MAC Address 98 122988 E 197 APN BGAN CE CID DHCP EIRP FCC 98 122988 E Glossary Access Point Name The Access Point Name is used by the EXPLORER 700 user to establish the connection to the required destination network Broadband Global Area Network A satellite network based on geostationary satellites delivering data rates of up to 492 kbps to virtually any part of the earth with full UMTS 3G compatibility Conformit e Europ enne This term signifies that a CE certified product conforms to European health environmental and safety regulations In short it makes the product legal to be sold in the European Union Context IDentifier Dynamic Host Configuration Protocol A protocol for assigning dynamic IP addresses to devices on a network With dynamic addressing a device can have a different IP address every time it connects to the network Effective Isotropic Radiated Power EIRP is the apparent power transmitted towards the receiver if it is assumed that the signal is radiated equally in all directions Federal Communications Commission An independent Unite
81. Unpacking and assembling sesssssssessessessesessessesessesseseesesseseeseseesessrseesesseseesessessesesse 13 Placing the EXPLORER 700 scessssssssssssesssscsssscssscsssscssscssseesseesssesssscsseeesseesseessees 20 Connecting cables eiczedach eos ochnticcccdocs ecceewadeaseasulnoce pexasernsdincessctanndewralerceuumernecaies 20 Powering the EXPLORER 700 oe sseesecssscssscsseesssecssssussssesssessecssecsnsessecsseesseessessseess 22 Options for the start up procedure ccccccontssicssscecereceanecessenstntecnsssssaucneseverenseneteeneedes 23 Entering the SIM PIN xcsssns saaaasasicsiscnawaneasnciascsansnventaxksatscnihnceiaanahinectoeratetuaniadaanses 25 Pointing the antenna ssssessessesessessesseseesessessessssessessesessesseseesesseseesesseseesessesresessesses 26 Using a fixed EXPLORER 700 antenna cscscscessscssscsssssscssscssecssecssscsseesseessecsseenees 30 Makimg the TIT SE Call sisne nena eae AE EEA Er R 31 Making the first data connection LAN ccccscsscsssesessesseeecesesseeessceseeseseeseeenees 33 Whats Nexio oe ann ere een Peete Une TEE art ner EPEAT Rene Per eee ee Te ere gree 34 Using the display and keypad Ti FANS chapter mienne a e aa 35 ATEOA A TA E eee one AE E E E E e eee ne prea 35 Display GLUING Stait UP secs sstennsicosinnnas dsautwadsansadualaxnvauassasstaeasaassnnavstvalesuovieadeanen 37 BENEA eTo E er eaumasnec A E ponerse 38 Navigating the display and keypad cccscsssssccsscesecsseceeeeeesees
82. Yes e To have the EXPLORER 700 automatically register itself on the network every time the EXPLORER 700 is powered select No 2 Click Apply If you have selected that pointing is not required at power up the start up procedure will be as follows 1 Power up 2 Enter the PIN After the PIN is entered the EXPLORER 700 immediately tries to connect to and register on the BGAN network Automatic power up 1 In the Power up section of the SETTINGS window select whether or not the EXPLORER 700 should switch on automatically when external power is applied e To have the EXPLORER 700 switch on automatically when external power is applied select Yes To have the EXPLORER 700 switch on only when the power button is pressed click No 2 Click Apply 98 122988 E Setting up the EXPLORER 700 105 Chapter 5 Using the web interface Setting the display backlight and contrast To set the display backlight and contrast do as follows 1 In the Backlight section of the SETTINGS window set the timing The Timed period is the period of time the light will stay on after the last key is pressed 2 Set the level of the backlight with the Set level scroll bar 3 In the Contrast section click Yes next to Automatic if you want the contrast to be adjusted automatically according to the temperature The contrast of the display changes with the temperature The EXPLORER 700 can automatically adjust the contrast to compensate for t
83. ad CD ROM EXPLORER 700 Exe AC DC adapter charger USB cable gt LAN cable Battery 10 m antenna cable 41 5 cm antenna cable 98 122988 E 13 Chapter 2 Getting started Opening the transport latch The EXPLORER 700 has a transport latch securing the transceiver and antenna during transport 1 Open the latch as shown 2 You can now flip up the antenna module and access the keypad and connectors on the EXPLORER 700 98 122988 E 14 Chapter 2 Getting started Detaching the antenna You have two options for using the EXPLORER 700 antenna e Attached You can go through the pointing process with the antenna and transceiver attached as one unit This means you have to move the entire terminal in order to point the antenna towards the BGAN satellite If you choose this option make sure you connect all cables including the short antenna cable and enter the PIN code before pointing the antenna If not you may accidently move the antenna when you connect cables or enter the PIN code e Detached You can detach the antenna and use it as a separate antenna With the antenna separated from the transceiver it is easier to use the transceiver without accidently moving the antenna Also you can choose the optimum location for the antenna while keeping the transceiver in a more comfortable location To detach the antenna do as follows 1 Flip up the antenna module 2 Gently lift the transceiver
84. again and hold it until the display shows SWITCHING OFF 98 122988 E 22 Chapter 2 Getting started Options for the start up procedure Overview of the start up options You have different options for the start up procedure Each of these options are briefly described in this section For information on how to enter PIN and point the antenna see the subsequent sections The following drawing shows the options available after power on Power on ENTER PIN Cancel OK Signal Strength Cancel OK ENTER PIN Ke Signal Strength Cancel OK Main screen Main screen You cannot access the You cannot access the menu system and you menu system and you cannot use ine BGAN cannot use ihe BGAN Main screen Main screen network network except for emergency calls if allowed by the network Menu system Menu system You can access the You can access the menu system but you menu system and use cannot use the BGAN the BGAN network network DZ If the use of PIN is disabled e g from the BGAN LaunchPad the display sequence is the same as after successfully entering the PIN This means that after power on you will see the Signal strength screen The numbers on the drawing refer to the different start up options described in the following sections 98 122988 E 23 Chapter 2 Getting started Full procedure 1 After power on enter the PIN and then point th
85. airing happens when two Bluetooth enabled devices agree to communicate with one another When this happens the two devices exchange passkeys and join a pair The pairing process only takes place the first time the two devices are connected Once the two devices have established a pair they automatically accept communication when one device recognizes the other device Preparing the EXPLORER 700 for Bluetooth pairing To prepare the Bluetooth interface on the EXPLORER 700 do as follows l 2 98 122988 E Connect a computer to the EXPLORER 700 e g using the LAN interface Access the web interface from your connected computer Refer to The web interface on page 85 In the web interface select SETTINGS gt Bluetooth and make sure that Bluetooth is Enabled _ A Thrane amp Thrane ae mou OS es BI GH Se O SIGNAL INTERFACE STATUS DASHBOARD Bluetooth interface Enabled Disabled Country other S CALLS Device Name EXPLORER 700 SETTINGS Default Passkey 05740509 USB visibility Show PHONE BOOK MESSAGES LAN BLUETOOTH OICE DEVICES a OO ST ne S If your EXPLORER 700 is located in France select France in the Country list Otherwise select Other Use the predefined Device name or type in a new name for your EXPLORER 700 Setting up the interfaces 122 Chapter 5 Using the web interface The Device name is shown to other Bluetooth devices if the EXPLORER 700 is configured to be
86. al numbers for easy dialing from an analog or Bluetooth handset e Modify or delete existing names and phone numbers or enter new names and phone numbers Accessing the phone book To access the phone book select PHONE BOOK from the left navigation pane en of BT Gi 2 O DASHBOARD Entryv Namev Numberv Actions PHONE BOOK Mr Jones 511111234 Edit Delete MESSAGES Alistair 123456789 Edit Delete CALLS SETTINGS j Ico i PROPERTIES j a ADMINISTRATION j j HELPDESK z o SITE MAP j io j co i EE o o j j i j j io j lo o j co j j i j z o j Ico j o Delete all entries in phone book OTT Le terete 98 122988 E Using the phone book 94 Chapter 5 Using the web interface The phone book shows all entries with entry number name and phone number Empty place holders are also included To sort the phone book click the title of the column you wish to sort by For example to sort by the names in the phone book alphabetically click on Name in the top row of the phone book The phone book is divided into subpages To select the subpages you want click the relevant link at the bottom of the page Short dial The entry number in the phone book is the Short dial number When making a call from the EXPLORER 700 you can use this number instead of dialing the entire phone number
87. all forward Call barring Call waiting Line identification Closed user group Booo oS O STOT ne S Select Show my number and click Apply 2 98 122988 E Setting up the interfaces 130 Chapter 5 Using the web interface Closed user group Your subscription may include one or more closed user groups A closed user group is a group of users permitted to make calls to each other but not to users outside the group To define the settings for these user groups do as follows 1 Select Settings gt Phone Fax gt Closed user group from the left navigation pane Thrane amp Thrane mom O sa BI AD SY GROUPS DASHBOARD A Group index Active Group no PHONE BOOK 0 C MESSAGES al CALLS SETTINGS 3 USB LAN WLAN Bluetooth Phone Fax Call forward Call barring 8 C C c C Call waiting 9 Line identification 10 ce Subscribed Closed user group SETTINGS FOR ACTIVE CLOSED USER GROUP ISDN These settings are not used for subscribed closed user group Common I Outgoing Access Preferential Language szag Apply Cancel PROPERTIES CC a titre 2 Type in your user group number s under Group no 3 Select which group s should be active If you select Subscribed the group s included in your subscription will be active 4 To allow outgoing access for the activated user group s select Outgoing Access under SETTINGS FOR ACTIVE CLOSED USER GROUP Note that if you sele
88. all type on page 56 To view the mobile subscriber numbers select PROPERTIES gt MOBILE NUMBERS If the mobile numbers are not available the display reads NO INFORMATION AVATLABLE Viewing the voice mail number The EXPLORER 700 informs you of any incoming voice mail through the display and through the web interface The voice mail number is the number you call to hear your incoming voice mail If available on the SIM card the PROPERTIES menu shows the voice mail number To view the voice mail number select PROPERTIES gt VOICE MAIL NUMBER If the voice mail number is not available the display reads NO INFORMATION AVAILABLE 98 122988 E 48 Chapter 3 Using the display and keypad Alarm list If an error is present in the system an alarm will be issued For information on how new alarms are presented see Display of alarm messages on page 166 To view the list of currently active alarms enter the menu system and select PROPERTIES gt ALARM LIST The alarms are listed with their ID numbers To see the name and time stamp of the alarm press OK Use A and to scroll through the name ID and time stamp If the text is too long press OK P to scroll through the rest of the text Help desk If you need support regarding airtime you may call the Airtime Provider help desk To see the help desk number select HELP DESK in the menu system The display will sho
89. and use each interface The following chapter Using the web interface describes how to use the built in web interface for setting up and using the EXPLORER 700 98 122988 E What s next 84 Chapter 5 Using the web interface In this chapter This chapter describes how to use the web interface to operate set up and configure the EXPLORER 700 Initial configuration of interfaces is described in the chapter Using the interfaces on page 52 Introduction The web interface What is the web interface The web interface is a built in web server in the EXPLORER 700 used for operating setting up and configuring the EXPLORER 700 You can access the web interface from a standard Internet browser Internet Explorer 6 0 Mozilla Firefox 1 0 and Apple Safari 2 0 have been tested successfully with the web interface You may be able to use other browser versions as well Connecting Connect your computer to the EXPLORER 700 Make sure your computer is set up for the interface you are planning to use for connecting to the EXPLORER 700 You can use LAN USB ISDN WLAN or Bluetooth See Using the interfaces on page 52 for details To access the web interface an Internet browser must be installed on the computer If you are going to use USB or Bluetooth with Dial up Networking to access only the web interface and not the Internet you must use a dial up connection with the phone number set to 99 For further information see Crea
90. andset Dial lt PIN gt and press off hook key When you hear a busy tone or a dialing tone the PIN has been accepted and you can hang up or dial a number Wrong PIN If instead of the busy tone or dialing tone you continue to hear 2 beeps pause 2 beeps etc it means the PIN was wrong Check that you have the correct PIN and try again If a wrong PIN has been entered three times you will hear 3 beeps pause 3 beeps etc This means you have to enter the PUK PIN Unblocking Key provided with your SIM card After entering the PUK you must enter a new PIN of your own choice 4 to 8 digits long Dial the following lt PUK gt lt New PIN gt lt New PIN gt followed by or off hook key Example If the PUK is 87654321 and the new PIN is 1234 dial 87654321 1234 1234 followed by or off hook key If you enter 10 wrong PUKs the SIM card will no longer be functional Contact your Airtime Provider for a new SIM card 98 122988 E Using a phone or fax machine 61 Chapter 4 Using the interfaces Making or receiving a phone call with the EXPLORER 700 Analog phone ISDN phone or Bluetooth handset First connect your phone to the relevant interface For further information see Before connecting to the Phone Fax interface on page 58 Before connecting to the ISDN interface on page 59 or for the Bluetooth handset Pairing devices in which you can enter a passkey on page 55 DZ There are different method
91. ange this behavior you can disable automatic activation of the Primary Profile using the web interface See Configuring the LAN interface on page 112 When automatic activation is disabled you can manually start stop a Standard data session using the web interface or the display menu system To start or stop a Standard data session using the display menus do as follows 1 Select CONNECT 2 Select the Standard Profile you want to start or stop The list only shows Profiles that have been selected for the LAN interface 98 122988 E 42 Chapter 3 Using the display and keypad For information on how to set up the LAN interface see Configuring the LAN interface on page 112 3 Select START or STOP and confirm Calls menu To see a list of calls and data sessions do as follows 1 Select CALLS 2 Select one of the following e MISSED to see a list of incoming calls that were not answered e RECEIVED to see a list of incoming calls that were answered e OUTGOING to see a list of outgoing calls or data sessions DZ Local calls are not registered 3 Select a call from the list to see details such as time date and phone number If there was an error the call log shows the cause of the error when possible When there are more than 100 calls in the list the oldest calls are automatically deleted to make room for new calls If you need to preserve the call log you can export it to a file using the built in web interface
92. antenna for displaying status and for changing simple parameters To obtain full access to all features and for ease of use you should use a computer a PC Laptop or similar and one of the following e The web interface A built in web interface for easy configuration and daily use The web interface is accessed from a computer connected to the EXPLORER 700 using an Internet browser No installation of software is needed if you connect using LAN If you connect using USB you need to install a USB driver for the computer to recognize the EXPLORER 700 See Using the USB interface on page 74 For further information on the web interface see Chapter 5 Using the web interface e The BGAN LaunchPad from Inmarsat BGAN LaunchPad is a computer application used to control terminals in the BGAN system LaunchPad is provided on the Inmarsat BGAN CD ROM supplied with your EXPLORER 700 For information on how to use the LaunchPad refer to the manual on the Inmarsat CD ROM Additionally it is possible to control the EXPLORER 700 using AT Commands Refer to Appendix B AT commands Antenna The white part of the EXPLORER 700 including the support bracket is the detachable antenna module The antenna module comprises a GPS Global Positioning System antenna and a BGAN antenna Bluetooth and Wireless LAN antennas are integrated in the transceiver unit Compass The EXPLORER 700 also provides a compass to help positioning the antenna For further
93. aoasarniacbaneee 78 Creating a dial up connection s s ssesssssssssssssssesssresseseessersrssnensrsrssnensrsrnenersesssensees 79 Additional interfaces sed sirccesercentelcc ciate cite nek eee euaeeimtendeeus 81 Using the EXPLORER 700 antenna sssssesssessesssesssesseesssessscssesseesseessessscssscsssenses 81 Using a solar panel casenecach vacosnsenspcecesccasasasieteanshiepussaveeeoueuauracornsnetnaeaceeanierendees 82 Using the T O interfate sioiias 83 Using the EXPLORER Bluetooth Handset charger scsccssccssessseseeeseeseeeeeceees 84 Whats NeXt eena E R 84 Using the web interface Inthis chapter ieccnicenssnaepnnsamamnana i a aa 85 WINGO RNIN ceii E eee 85 Thewebanteriace ceser a A asec 85 Accessing and navigating the web interface cccsccscsseceseeseeseeeseceecesecseeeeees 87 Entering the SIM PIN in the web interface cceesccsesseseeeseeseesecesceseesseseeeeeees 90 Th Dashboard sssccisoniisieenie n E E i 91 OTA E E E EETA 91 Terminal properties seceonsinexecesuancsrcpeteneouennnceniuiuceiertmneneccnnecednuaieraneereemancees 92 Managing calls and data sessions ssssesscesscesecesecseeeseseceeseeseeeseeeeceseeeeeceeesees 92 Pointing using web interface ssessessssessessesessessessesesseesessesessessesessesseseesesresessesees 93 Using the phone book 0n0enonsoeosenessesesessssssesessesesssessesesessesssesessesessesesesees 94 General Usage eoem mee E E 94 Editing phone book entries
94. art from the menu text the display can show various symbols Below is a list of the possible symbols with an explanation to each symbol Symbol Explanation The battery charge level When the level is too low below 10 the icon flashes Recharge the battery as soon as possible If no battery is inserted the symbol is not shown in the display The battery is charging The signal strength Minimum two bars are normally required to be able to make a Standard Voice call Phone Fax interface is on BT Bluetooth interface is on Fa LAN interface is on oQ USB interface is on Oo Unread message shown next to the message in the message list ee Read messages shown next to the message in the message list ISDN ISDN interface is on 2 WLAN interface is on nS The current connection on the BGAN network is not ciphered Do not transmit data that requires ciphering 98 122988 E 38 Chapter 3 Using the display and keypad Navigating the display and keypad Navigating with the keypad The PIN must be entered before you can access the menu system Note 4 In low temperatures the display may respond slowly when a key is pressed At temperatures close to 25 C 13 F the display may even turn black for a moment e g when you are scrolling through a menu After 1 2 seconds with no keypad activity the display will be readable again E Bis amp i READY To acces
95. ausing the performance a cooler location to high of the EXPLORER 700 to be For information on temperature degraded or halted temperature limits see General specifications on page 174 98 122988 E 168 Chapter 6 Maintenance and troubleshooting ID Alarm Text Explanation Remedy 01200 to Battery level The battery is running out Recharge the battery or 01209 low of power replace it with a new one 01300 to No GPS fix The GPS receiver has not Make sure the view to the 01309 yet achieved position fix GPS satellites is not blocked To help the EXPLORER 700 obtain GPS fix it should be placed flat on an even surface pointing straight upwards with a clear view to as much of the sky as possible Note that in some cases it may take up to 10 minutes to obtain GPS fix 01400 to Satellite The EXPLORER 700 no Make sure the 01409 signal lost longer receives a signal EXPLORER 700 has a clear from the satellite view to the satellite Check that the antenna is pointed according to the position data Adjust the position to the highest possible signal strength 01500 to SIM card No SIM card is detected in Insert SIM card 01509 missing the SIM slot If the SIM card is already inserted try removing and reinserting it 01600 to SOS calls only The SIM card is not Enter the PIN and wait for 01609 accepted by the network network approval If the Only emergency
96. ays reflect the latest software functionality of your EXPLORER 700 To obtain the latest version of the manual please enter the Thrane amp Thrane Extranet and download the latest version or acquire it from your distributor This manual has the following chapters e Introduction contains an overview of the BGAN services and a brief description of the system e Getting started explains how to insert SIM card and battery start up the unit and navigate the display menus It also contains a short guide to making the first call e Using the display and keypad contains an overview of the display menu system and explains how to use the menus e Using the interfaces explains how to set up and use each interface e Using the web interface explains how to use the built in web interface of the EXPLORER 700 and describes the available menus and settings It also explains advanced setup of interfaces e Maintenance and troubleshooting contains a short troubleshooting guide and explains how to update software It also describes and lists the alarm messages that may appear in the handset and gives information on where to get further help if necessary Typography In this manual typography is used as indicated below Bold is used for the following purposes e To emphasize words Example Do not touch the antenna front during pointing e To indicate what the user should select in the user interface Example Select Settings gt Bluetooth
97. calls are problem persists contact allowed your Airtime Provider 01700 to Registration The EXPLORER 700 has not If the problem persists 01709 for voice yet been allowed to register contact your Airtime failed for voice services Circuit Provider Switched 01800 to Registration The EXPLORER 700 has not If the problem persists 01809 for data yet been allowed register contact your Airtime failed for data services Packet Provider Switched 98 122988 E 169 Chapter 6 Maintenance and troubleshooting 98 122988 E ID Alarm Text Explanation Remedy 01900 to Temperature The temperature is too low If charging is needed move 01909 too low for for the battery charger to the EXPLORER 700 to a charging operate warmer location The temperature must be above 0 C 32 F for the battery charger to operate 02000to Satellite The signal from the satellite Check the line of sight to 02009 signal weak is weak the satellite Be aware that window glass may reduce the signal level Check that the antenna is pointed according to the position data Adjust the position to the highest possible signal strength 02100 to Ciphering off The network has turned Do not transmit data that 02109 ciphering off requires ciphering 02200to Ethernet Ethernet data session could See the display call log for 02209 connection not be established the cause of the error failed Refer to Call
98. ce on page 85 The BGAN LaunchPad BGAN LaunchPad from Inmarsat is a computer application for setting up terminals in the BGAN system A CD ROM with the LaunchPad is included in the delivery For information on how to use the LaunchPad refer to the user guide provided with the LaunchPad 98 122988 E In this chapter 52 Services and interfaces Chapter 4 Using the interfaces A variety of services can be accessed from different interfaces on the EXPLORER 700 The following table shows the possible combinations of services and interfaces and which types of equipment can be used Interface on the EXPLORER 700 Service Phone Display Bluetooth USB LAN WLAN ISDN Fax Keypad Analog Bluetooth ISDN n 3 1 kHz telephone handset telephone Audio a G3 Fax G4 fax e S machine machine w 5 Standard Analog Bluetooth ISDN E Voice telephone handset telephone A 3 Computer Computer Computer Computer o Data with 64 kbps with ISDN analog UDI modem modem 5 Data Computer Computer Computer multi user i 5 Computer Computer Computer Computer a Data S single 3 g 7 user v amp Computer Computer Computer Computer Computer View only SMS with ISDN modem 98 122988 E General 53 Chapter 4 Using the interfaces Enabling or disabling an interface Overview By default all interfaces are enabled However you can disable the LAN interface the ISDN interface the WL
99. cedure is described in Chapter 2 Getting started This section only describes the behavior of the display during normal startup ENTER PIN After power on you are asked for a PIN CANCEL OK a a rle ii 4 When you press OK and enter PIN the signal e strength screen appears CANCEL _ 2 7 dBHZ 0k When you have pointed the antenna and pressed OK to accept the signal strength the display shows the progress in the Main screen as follows e SEARCHING The EXPLORER 700 is searching for the network operator e REGISTERING The EXPLORER 700 is registering itself on the BGAN network If the GPS position has not yet been acquired at this point the display will show NO GPS For further information see the Troubleshooting Guide on page 158 READY The EXPLORER 700 is registered on the network and is ready to go online If a computer is already connected the display will show DATA instead of READY Main screen The Main screen is shown after passing the PIN and pointing screens and anytime you leave the Bl e oe menu system i READY The Main screen shows the most important status rh a vio H of the EXPLORER 700 such as battery status signal strength and general status The Main screen also shows icons for any interfaces that are turned on In this example the interfaces Phone Fax Bluetooth USB and LAN are turned on 98 122988 E 37 Display symbols Chapter 3 Using the display and keypad Ap
100. cluding read and unread messages If you have received 100 messages you have to delete some of them in order to free space for new messages Otherwise the new messages are rejected If the message is not an SMS message but information of voice mail call your voice mail service number to hear the voice mail To find your voice mail service number select MESSAGES gt Message settings from the left navigation pane and locate the Voice mail service number Note that the voice mail number is only shown if it is available on the SIM card Otherwise refer to the information included with your Airtime subscription 98 122988 E Handling messages 100 Chapter 5 Using the web interface Options for new SMS messages To see new messages click MESSAGES from the left navigation pane Besides viewing the new messages you have a number of options for what to do with each message Click Read to move it to your Inbox containing read messages Click Reply to reply to a message Then type in your reply and click Send For information on how to include the original message in your reply see Setting up the default message options on page 102 Click Forward to forward a message to someone Then type in the phone number in the Recipient field and click Send If you want to move all the new messages click Move all new messages to Inbox D New messages cannot be deleted until they have been moved to the Inbox Options for SMS messages
101. country code gt lt phone number gt Example To send a fax to Thrane amp Thrane in Denmark 45 39558888 dial 00 45 39558888 DZ If the default setting in the web interface is not 3 1 kHz Audio you can dial 2 before the number to force the connection to use 3 1 kHz Audio For further information see Overriding the default outgoing call type on page 56 Receiving a fax message An analogue fax machine connected to the EXPLORER 700 can only receive a fax with 3 1 kHz Audio Refer to Selecting the incoming call type on page 57 An ISDN fax machine connected to the EXPLORER 700 can only receive a fax with UDI Make sure the fax is sent to the 3 1 kHz Audio phone number and that 3 1 kHz Audio or UDI is enabled for the relevant interface 98 122988 E Using a phone or fax machine 68 Using a computer Choosing an interface for data connection Chapter 4 Using the interfaces The EXPLORER 700 has five types of interface for data connection LAN USB ISDN WLAN and Bluetooth The following table shows some characteristics of each interface to help you choose the right interface for your application Interface Power Amount of Setup Range Consumption LAN High None Up to 100 m of cable or very little USB Low Some setup necessary Up to 5m of cable ISDN Medium Some setup necessary Up to 100 m of cable WLAN High Some setup necessary Wireless connection Up to 100 m depending on the
102. cted Subscribed above this setting will not be used 98 122988 E Setting up the interfaces 131 Chapter 5 Using the web interface Select Preferential if you want the activated user group to be selected when a member of a user group does not specify the group number during call set up Note that if you selected Subscribed above this setting will not be used Click Apply Configuring the ISDN interface DB For information on how to set up call services supplementary services see Setting up call services on page 126 These settings apply to both the Phone Fax interface and the ISDN interface To configure the ISDN interface do as follows l 98 122988 E Select SETTINGS gt ISDN Thrane amp Thrane sons m OF Ses BT A SY O INTERFACE STATUS DASHBOARD ISDN interface O Cpi PHONE BOOK Enabled Disabled MESSAGES Power 38V interface Enabled Disabled CALLS PORT 1 SETTINGS I RDI 0405 zj M upi 0406 zj M Standard 7 3 1 kHz Audio LAN MSN numbers 0408 zj 0407 aj Incoming calls WLAN j Outgoing calls C automatic Standard 3 1 kHz Audio Bluetooth PORT 2 Phone Fax ISDN Incoming calls Standard M 3 1 kHz Audio M up M RDI Common MSN numbers oars foan l Josie foss Language Outgoing calls Automatic Standard 3 4 kHz Audio PROPERTIES ADMINISTRATION Apply Cancel 4 E Done CEE E i inte
103. ction 9 interfaces turning on or off 45 54 interfaces and services combinations 11 internal calls 65 IP address 48 92 136 ISDN interface connecting a computer 77 connecting a phone or a fax 59 setting call type 132 setting up 132 specifications 178 ISDN using USB 76 items included in delivery 13 98 122988 E Index L LAN interface connecting 71 setting up 112 specifications 179 language selecting 46 135 LaunchPad 52 LEDs function 9 light and sound disabling 45 107 light indicators function 9 line identification 130 local phone call 65 logs clearing 144 M MAC address 48 92 136 matrix of services and interfaces 11 messages configuring outgoing 102 deleting in display 41 forwarding 101 opening in display 41 opening in web interface 101 receiving in display 50 receiving in web interface 100 replying 101 sending 100 view list in display 41 mobile subscriber numbers viewing 48 92 136 NAT setting on or off for LAN 112 navigation display and keypad 39 web interface 89 number of EXPLORER 700 terminal ii 204 0 off line working with EXPLORER 700 24 options available 156 Outbox for SMS messages resending or deleting messages 99 P paired Bluetooth devices view list 124 pairing Bluetooth devices 55 122 phone local call 65 making calls 62 phone book 94 add number 95 delete all entries 95 delete entry 95 modify entry 95
104. ctive alarms press OK To ignore and continue press C See also e Display of alarm messages on page 166 e Alarm log on page 173 e List of alarms on page 167 98 122988 E 50 Status information Chapter 3 Using the display and keypad Status information in the display is normally shown in the lower line of the Main screen Examples of status information are R Displaying ongoing transmission EADY RE iG STE R NG and DATA The display shows information on type and duration MB for calls and data sessions in progress e A64K Streaming session is displayed as 64K followed by the duration e a CS callis displayed as CALL followed by the duration and e Background data is displayed as DATA followed by MB Two lines are available in the display If more than two calls or sessions are active display of Streaming data has the highest priority then CS calls and then Background data Within these categories the oldest calls data sessions have the highest priority WARNING When the EXPLORER 700 is powered on stay clear of the antenna front A The antenna emits radio frequency energy not only when a call or data session is in progress Always keep a minimum distance of 1 m from the antenna front Request for action A request for action if it is not an alarm is shown in the lower line of the display This could be e g POINT NOW or When the text is a question press OK
105. d States government agency directly responsible to Congress FCC certification is normally required to make a product legal to be sold in the United States 198 G Geostationary GMPCS GMPCS MoU GPRS GPS IMEI IMSO ISDN ISP kbps LaunchPad 98 122988 E Glossary Placed in a fixed position relative to a point on the surface of the earth Global Mobile Personal Communications by Satellite GMPCS is a personal communication system providing transnational regional or global coverage from satellites A framework signed by Member States GMPCS System Operators Terminal Manufacturers and Service Providers The GMPCS MoU mark allows GMPCS subscribers to take terminals anywhere and use them in countries where they are licensed General Packet Radio Service A standard for wireless communications which runs at speeds up to 115 kbps compared with current GSM Global System for Mobile Communications systems 9 6 kbps Global Positioning System A system of satellites computers and receivers that is able to determine the latitude and longitude of a receiver on Earth by calculating the time difference for signals from different satellites to reach the receiver International Mobile Equipment Identity A unique number given to every single piece of mobile phone equipment IMEI numbers are stored in a database containing all valid mobile phone equipment International Maritime Satellite Organisation An intergove
106. d is 1234 Thrane amp Thrane ee mo OS s BT SON G Please enter administrator username and password DASHBOARD ADMINISTRATOR LOGON PHONE BOOK ijeerinames jadmin MESSAGES Password fel CALLS Cancel SETTINGS PROPERTIES ADMINISTRATION HELPDESK Forgot administrator password SITE MAP EB o o OOS TTT Bn SS If you have forgotten the administrator password you can reset the password by clicking the link at the bottom of the window For further information see the next section Resetting the Administrator password 3 Click Logon The Administration window is now updated to let you change the user name and password Save load a configuration or log off Administration 98 122988 E Administration 141 Chapter 5 Using the web interface Resetting the Administrator password If you have forgotten the administrator password do as follows 1 98 122988 E Contact your supplier for a reset code Please report the serial number and IMEI number of the terminal Click the link Forgot administrator password at the bottom of the ADMINISTRATOR LOGON window see the previous section Thrane amp Thrane es moo OS sa BT SON Q DASHBOARD RESET ADMINISTRATOR PASSWORD PHONE BOOK Reset code MESSAGES Reset Cancel CALLS SETTINGS PROPERTIES ADMINISTRATION HELPDESK SITE MAP M G Type in the reset code obtained from your supplier and click Reset Type in t
107. ding a fax See Making or receiving a phone call with the EXPLORER 700 on page 62 or Sending or receiving a fax message on page 68 If connection fails check that the interface is enabled in the EXPLORER 700 If the ISDN icon is not present in the display Main screen and in the Dashboard in the web interface the interface is disabled See Enabling or disabling an interface on page 54 If the interface is enabled but connection fails refer to the Troubleshooting Guide on page 161 98 122988 E Using a phone or fax machine 59 Chapter 4 Using the interfaces Connecting a Bluetooth handset Before connecting a Bluetooth handset To use a Bluetooth handset with the EXPLORER 700 you first have to pair the two devices For information on pairing devices see Bluetooth pairing on page 55 The Bluetooth handset must be placed within a maximum distance of 100 m from the EXPLORER 700 Note that this is the maximum distance in open air the actual maximum distance may be shorter depending on the environment In an office environment you should be able to establish a connection across the adjoining 2 3 rooms Connecting a paired Bluetooth handset DZ The Bluetooth and WLAN interfaces may interfere with each other if they are both active For optimum performance do not use Bluetooth and WLAN simultaneously or use WLAN mode 802 1la 5 GHz where it is allowed e g in the USA This section does not describe configuration of the Bluetooth
108. dition to this automatic sleep mode function you can disable each of the interfaces if they are not currently used Note however that you will not be able to use these interfaces until you enable them again For information on how to enable disable interfaces see Enabling or disabling an interface on page 54 98 122988 E Chapter 1 Introduction Your EXPLORER 700 terminal Overview The EXPLORER 700 is a compact unit comprising a transceiver with a detachable antenna compass display and keypad all in one unit BGAN Antenna Mane pore Compass Display and Keypad EXPLORER Bluetooth Handset Connector Panel Display and keypad The EXPLORER 700 has a display and a keypad for displaying status and for setting up the EXPLORER 700 Message Power Haare indicator indicator E BT o amp i READY Power Button Display Keypad For information on how to use the keypad and display and for an overview of the display menu system see Using the display and keypad on page 35 98 122988 E 8 Light indicators Chapter 1 Introduction The EXPLORER 700 has two light indicators next to the display a green power indicator and a red message indicator Green Power indicator The function of the green Power indicator to the left of the display is as follows Behavior of green indicator Meaning Short flash every 2 seconds The EXPLORER 700 is on Steady light The battery is chargin
109. do not use Bluetooth and WLAN simultaneously or use WLAN mode 802 1la 5 GHz where it is allowed e g in the USA If the devices are already paired do as follows to connect 1 Place the computer close to the EXPLORER 700 2 Power up the EXPLORER 700 and point the antenna 3 Power up your computer 4 Turn on Bluetooth on your computer If the devices are paired the Bluetooth connection should now be established Note that if your Bluetooth connection is defined as a dial up connection you have to open the dial up connection before you can access the Internet or the web interface See Connecting to the USB interface on page 75 cc Max 7 devices including voice and data devices can be connected simultaneously If connection fails check that the interface is enabled in the EXPLORER 700 If the Bluetooth icon is not present in the display Main screen and in the Dashboard in the web interface the interface is disabled See Enabling or disabling an interface on page 54 If the interface is enabled but connection fails refer to the Troubleshooting Guide on page 165 98 122988 E Using a computer 78 Chapter 4 Using the interfaces Creating a dial up connection Do as follows DZ The following description is for Windows XP If you are using a different operating 98 122988 E system the procedure may be different Start up your computer and the EXPLORER 700 Connect the USB cable between your computer and the USB connector
110. duction Features and interfaces of the EXPLORER 700 Features 98 122988 E Simultaneous voice and data communication over BGAN Full duplex single or multi user up to 492 kbps Support for streaming IP at 32 64 128 256 kbps Seamless global coverage Standard LAN WLAN USB ISDN Bluetooth and Phone Fax ports Integral DHCP NAT wireless router Built in web interface allowing you to manage your phone book messages and calls and customize the terminal to your specific needs 10 32 V DC input 100 240 V AC power adapter Solar panel direct interface Detachable lightweight antenna with integral transceiver stand and transceiver to antenna range up to 100 m 328 ft Compact portable unit sturdy and reliable construction Humidity dust weather and temperature resistant design Rapid deployment and take down CE FCC and GMPCS certified Chapter 1 Introduction Overview of interfaces The EXPLORER 700 provides a number of interfaces for connection of various types of computers fax devices and phones Bluetooth Handset LAN USB or ISDN ISDN or Standard Phone Connection LAN or USB Using the interfaces on page 52 describes how to use each of the available interfaces Minimizing power consumption The EXPLORER 700 is designed for minimum power consumption This means that functions that are not currently used will automatically go into a sleep mode to minimize the power consumption In ad
111. e EXPLORER 700 You can view the call log with the display menu system or the web interface See Calls menu on page 43 or Viewing the lists of calls on page 97 98 122988 E Using a phone or fax machine 62 Chapter 4 Using the interfaces Making a call to the EXPLORER 700 To make a call to a phone connected to the EXPLORER 700 dial 870 lt Mobile subscriber number gt 98 122988 E is the prefix used in front of the country code for international calls This is 00 when calling from countries in Europe and from many other countries Mobile subscriber number If the mobile subscriber numbers are available on the SIM card you can look them up using the display menu system or the web interface Display menu system Enter the menu system and select PROPERTIES gt MOBILE NUMBERS web interface If a computer is connected access the web interface select PROPERTIES and locate the Mobile subscriber numbers section For further information on the web interface see The web interface on page 85 If the mobile subscriber numbers are not available in the display menu system nor the web interface refer to your airtime subscription D There are two Voice numbers one for 3 1 kHz Audio and one for Standard Voice Using a phone or fax machine 63 Chapter 4 Using the interfaces Dialing functions Overview There are a number of dialing functions available in the EXPLORER 700 The following list shows the allocated specia
112. e antenna In this mode you have full access to the EXPLORER 700 that is you can use the menu system and communicate on the BGAN network The display will show READY when the menu system is not activated Off line procedure 2 After power on enter the PIN but cancel pointing In this mode you can use the menu system but are not able to communicate on the BGAN network The display will show POINT NOW when in the Main screen Press Aor V to enter the menu system When you want to point the antenna press OK from the Main screen Emergency procedure 3 After power on cancel the PIN and then point the antenna In this mode you can only place emergency calls and only if permitted by the network You are not able to access the menu system nor to communicate on the BGAN network apart from emergency calls until you enter the PIN The display will show ENTER PIN If you press OK you can enter the PIN No other options are available from the keypad From the web interface you can view properties and if you have an administrator password upload software 98 122988 E 24 Chapter 2 Getting started Entering the SIM PIN Overview You have to enter a PIN to use the EXPLORER 700 unless the use of PINs is disabled e g from the BGAN LaunchPad The first time you are asked for a PIN you can choose to cancel press C If you cancel you are asked again after pointing is completed At t
113. e is not correct For information on the correct type of connector and cable refer to Phone Fax interface 2 port on page 177 Incoming calls The call type used for the callis not selected in the web interface Make sure the call type used for calls to the EXPLORER 700 is selected in the web interface Access the web interface and select SETTINGS gt Phone Fax Then select the call type for incoming calls 98 122988 E 160 Chapter 6 Maintenance and troubleshooting Problem Possible Cause Remedy An ISDN connection The ISDN interface is Enable the interface by entering the cannot be established disabled in the display menu system and selecting EXPLORER 700 SETTINGS gt INTERFACES gt ISDN gt ON or by accessing the web interface and selecting SETTINGS gt ISDN gt Enabled The cable is not properly connected Connect the cable You have connected to the LAN interface Connect the cable to the interface marked ISDN The cable type or connector type is not correct Incoming phone calls The call type used for the call is not selected in the web interface For information on the correct type of connector and cable refer to ISDN interface 2 port on page 178 Make sure the call type used for calls to the EXPLORER 700 is selected in the web interface Access the web interface and select SETTINGS gt Phone Fax Then select the call type for incoming calls
114. e next page Only Use Approved Batteries from Thrane amp Thrane Use of non approved batteries may result in explosion fire electrical shock or injury Observe Marked Areas Under extreme heat conditions do not touch areas of the EXPLORER 700 that are marked with this symbol as it may result in injury 98 122988 E iii Antenna Safety Instructions FCC Radiation Exposure statement Transceiver Unit when separated from the Antenna Unit This equipment complies with FCC radiation exposure limits for an uncontrolled environment This equipment should be installed and operated at a distance greater than 20 centimeters 8 inches between the Transceiver Unit yourself or any bystander to comply with the Radiation Exposure Requirements Antenna Safety Instructions Use Only Manufacturer Supplied Antennas Antenna Minimum Safe Distance 1 m Antenna Gain Directional with maximum gain of 14 9 dB reference to isotropic The Federal Communications Commission has adopted a safety standard for human exposure to RF Radio Frequency energy which is below the OSHA Occupational Safety and Health Act limits Antenna Mounting The antenna supplied by the manufacturer must be located such that during radio transmission no person or persons can come closer than the above indicated minimum safe distance to the antenna i e 1 m To comply with current FCC RF Exposure limits the antenna must be installed at or exceeding the
115. e on page 85 Select SETTINGS gt Bluetooth and make sure that Bluetooth is Enabled From the left menu of the Bluetooth window select Add device Note that you can pair maximum 7 devices If you have already paired 7 devices you have to unpair a device before you can pair a new one See Unpairing devices on page 124 Click Search The EXPLORER 700 now searches for Bluetooth devices DZ The search procedure can take up to 2 3 minutes The list is not updated dynamically Click Update to see new found devices Setting up the interfaces 123 Chapter 5 Using the web interface 8 Click Update 9 When the device you want to pair appears in the list click Pair next to the device 10 Enter the passkey of your Bluetooth device The default passkey for a Bluetooth headset is often 0000 Otherwise refer to the manual for your Bluetooth device 11 When you are prompted from the Bluetooth device usually by a tone press the button on the device to accept pairing The new device should now be paired with the EXPLORER 700 and added to the list of Paired devices This list is accessed from the left menu of the Bluetooth window in the web interface As long as the Bluetooth device is in the list of Paired devices you can always reconnect the device to the EXPLORER 700 without further setup Viewing paired devices To see a list of devices that are paired with the EXPLORER 700 do as follows 1 Access the web interface Refer to Th
116. e waiting call PressR 0 within the time out period Holding a call DMZ The phone must have an R key to be able to use these functions The EXPLORER Bluetooth Handset uses a softkey in stead of the R key During a call you may place the initial call on hold while another call is made If you want to Do as follows Place a call on hold PressR 2 Place the existing call on hold and establish a Press R and dial the second phone number new call followed by Shuttle between the two calls PressR 2 irrespective of whether the second call was acquired using Call Hold or acceptance of Call Waiting Clear the held call if no waiting call exists PressR O Clear an active call and return to the held call PressR 1 Note that this is only possible if no waiting call exists 98 122988 E Using a phone or fax machine 66 Chapter 4 Using the interfaces Transferring a call DBD The phone must have an R key to be able to use these functions The EXPLORER Bluetooth Handset uses a softkey in stead of the R key When you receive a call you can transfer this call to another phone or headset connected to the EXPLORER 700 To transfer the incoming call to another phone or headset do as follows 1 Press R amp lt local number gt The phone or headset with the local number you dialed starts to ring If your phone and the recipient s phone or headset are both Bluetooth devic
117. e web interface on page 85 2 Select SETTINGS gt Bluetooth gt Paired devices The list shows all devices that are paired with the EXPLORER 700 You can see the name Class of Device status whether or not a device is currently connected and local phone number You can also see paired devices in the display Select PROPERTIES gt BLUETOOTH DEVICES in the display menu system to see a list of all paired devices Unpairing devices To remove a device from the list of Paired devices do as follows 1 Access the web interface and select SETTINGS gt Bluetooth gt Paired devices 2 In the Paired devices list click Unpair next to the device you want to remove D If you need to unpair an EXPLORER Bluetooth Handset make sure the handset is connected to the EXPLORER 700 while you unpair it If you select Unpair while the handset is not connected it will automatically be paired again when it approaches the EXPLORER 700 When the device is removed from the list you have to pair it with the EXPLORER 700 again to make a connection 98 122988 E Setting up the interfaces 124 Chapter 5 Using the web interface Configuring the Phone Fax settings Do as follows 1 Select SETTINGS gt Phone Fax from the left navigation pane Thrane amp Thrane ane oom OS BT SON Q INTERFACE STATUS DASHBOARD F Phone Fax interface Enabled Disabled PHONE BOOK PORT 1 MESSAGES Incoming
118. er on the BGAN network This is called obtaining a GPS fix If the antenna is placed in an open location with a wide view to the sky the EXPLORER 700 will probably obtain the GPS fix automatically while you are pointing towards the BGAN satellite However if part of the view to the sky is blocked and or the Elevation is very low it may sometimes be difficult for the GPS antenna to see a sufficient number of GPS satellites In such circumstances try the following 1 Place the antenna flat on an even surface pointing straight upwards with a clear view to as much of the sky as possible 2 When the GPS fix is obtained you can start pointing towards the BGAN satellite To see the GPS status enter the display menu system by pressing A or W and select PROPERTIES gt GPS STATUS For further information see Viewing the GPS status on page 47 Pointing the antenna towards the satellite You can use the EXPLORER 700 with the antenna attached to the transceiver or you can detach the antenna from the transceiver and use it as a separate antenna unit For further information see Using the EXPLORER 700 antenna on page 81 To help you obtain the best possible signal strength the EXPLORER 700 uses a pointing sound from both antenna and transceiver to indicate the signal strength during pointing The frequency of the tone increases with the signal strength You can toggle the pointing sound on off by pressing amp or Won the keypad Do
119. erface Enabled Disabled PHONE BOOK Country Other zj MESSAGES CALLS Device Name EXPLORER 700 SETTINGS Default Passkey 05740509 USB visibility Show LAN BLUETOOTH VOICE DEVICES WLAN Phone Incoming calls Outgoing calls Bluetooth 0201 M standard M 3 1 kHz Audio Standard 3 1 kHz Audio Pelee Bewdse BLUETOOTH LAN DEYICES Add Device IP Header compression Enabled Disabled Phone Fax TcP IP ISDN Dynamic IP address Common Static IP address CIC Language APN PROPERTIES c ADMINISTRATION commen HELPDESK SIM default SITE MAP C Network assigned C User defined BGAN INMARSAT COM User name Password PROFILES Primary Streaming 32 Streaming 64 Streaming 128 Streaming 256 User defined 1 User defined 2 Secondary Standard Streaming 32 Streaming 64 Streaming 128 Streaming 256 User defined 1 User defined 2 F f f f f internet i 2 Under BLUETOOTH VOICE DEVICES set the call type for incoming and outgoing calls All paired voice devices are listed with their local phone numbers Call types are described in more detail in Selecting the call type on page 56 e For Incoming calls you can check Standard or 3 1 kHz Audio or both If you check both the voice device will react ring on incoming calls If you select e g Standard the voice device will only react on calls made to the Standard phone number 98 122988 E Setting up the interfaces 120 98 122988 E Chapter 5 Using the web interface
120. es Display of alarm messages The EXPLORER 700 can detect errors during POST Power On Self Test or CM Continuous Monitoring When the EXPLORER 700 detects an error that requires your action it issues an alarm When alarms are issued in your EXPLORER 700 the display indicates the number of new alarms and the red message indicator is flashing asi You now have the following options es al rle e Press C to ignore the alarm message and continue from where you were before the alarm was issued e Press OK to enter the alarm list showing all active alarms The alarms are listed with their ID numbers Unacknowledged alarms are marked NEW To acknowledge an alarm and see the name and time stamp press OK again Use A and to scroll through the name ID and time stamp If the text is too long press OK gt to scroll through the rest of the text Once the alarm is acknowledged OK or C is pressed the display returns to normal operation The red message indicator keeps flashing as long as the cause of the alarm is still present Explanations for the alarms and remedies to solve the problems are listed in the next section All alarms are logged in the alarm log For information on the alarm log see Alarm log on page 173 98 122988 E 166 List of alarms Chapter 6 Maintenance and troubleshooting The following list explains the alarms that may show in the display and in the web interface in the EXPLORER 700 DMZ
121. es to obtain the GPS position Check the GPS status in the display or the web interface To help the EXPLORER 700 obtain GPS fix it should be placed flat on an even surface pointing straight upwards with a clear view to as much of the sky as possible When the EXPLORER 700 has obtained GPS fix you can point the antenna towards the BGAN satellite No signal or weak signal from the BGAN satellite The view to the satellite is blocked Make sure the EXPLORER 700 has a clear view to the satellite Be aware that window glass may reduce the signal level The antenna is pointed in the wrong direction Check that the antenna is pointed according to the position data Adjust the position to the highest possible signal strength Connection to the Internet cannot be established The signal strength is too low Check that the antenna is pointed according to the position data Adjust the position to the highest signal strength you can obtain As a rule of thumb you should have aa signal strength of 45 dBHz or more to be able to make a call or data session Your connection is defined as a dial up connection but you have not opened the dial up connection Your connection is a dial up connection but you have not entered the phone number 98 to indicate a connection to the Internet You need to open the dial up connection before you can connect to the Internet Change the phone
122. es your phone is now disconnected When the call is answered a connection is established between the initial caller and the new recipient 2 If only one or none of the devices are Bluetooth devices you have two options e Hang up The phone or headset you transferred the call to continues to ring When the call is answered a connection is established between the initial caller and the new recipient Do not hang up When the new recipient answers you can have a conversation before hanging up When you hang up the call is handed over to the initial caller 98 122988 E Using a phone or fax machine 67 Chapter 4 Using the interfaces Sending or receiving a fax message Handling delays When sending or receiving fax messages over satellite both fax units must be capable of handling longer delays without timing out Some fax machines have an Overseas mode which enables the unit to handle the long delays Sending a fax message The fax machine must be connected to the Phone Fax interface or the ISDN interface of the EXPLORER 700 Refer to Before connecting to the Phone Fax interface on page 58 or Before connecting to the ISDN interface on page 59 3 1 kHz Audio must be used for an analog fax machine Refer to Selecting the default outgoing call type on page 56 UDI must be used for an ISDN fax machine Refer to Configuring the ISDN interface on page 132 To send a fax from a fax machine connected to the EXPLORER 700 dial 00 lt
123. essage settings CALLS Mdl Boo SSS OTT T emne S 2 Ifyou want to include the original message when you reply select Yes next to Include message in reply 3 Select whether or not you want Delivery notification for SMS messages If you click Yes the Status column in the Sent folder will show the status of your message when it has been sent 4 Click Apply 98 122988 E Handling messages 102 Chapter 5 Using the web interface Viewing or changing SMS service center number The SMS service center number identifies the SMS service center used when sending and receiving SMS messages The SMS service center number is stored on the SIM card To see the SMS service center number select MESSAGES gt Message settings from the left navigation pane e To change the number click Edit next to SMS service center change the number and click Save Then click Apply to apply all changes in the window The SMS service center number is provided from your Airtime Provider Viewing the Voice mail number The Voice mail number is the number you call to hear your incoming voice mails D The Voice mail number is only listed if it is available on the SIM card Otherwise refer to the information included with your Airtime subscription To see the Voice mail number select MESSAGES gt Message settings from the left navigation pane 98 122988 E Handling messages 103 Chapter 5 Using the web interface Setting up the EXPLORER 700
124. eypad Analog Bluetooth ISDN z 3 1 kHz telephone handset telephone Audio o G3 Fax G4 fax S machine machine w E 5 Standard Analog Bluetooth ISDN E Voice telephone handset telephone A 3 Computer Computer Computer Computer o Data with 56 kbps with ISDN analog 64 kbps modem modem S Data Computer Computer Computer multi user 5 Computer Computer Computer Computer au Data S single 3 g 7 user v amp Computer Computer Computer Computer Computer View only SMS with ISDN modem 98 122988 E 11 Chapter 1 Introduction What s next This chapter has provided an overview of the BGAN system and of the EXPLORER 700 The next chapters will go into more detail about how to set up and use the EXPLORER 700 The following chapter Getting started explains how to unpack and start up the EXPLORER 700 and how to point the antenna in order to get the best possible signal 98 122988 E 12 Chapter 2 Getting started In this chapter This chapter describes e what is included in the delivery e how to insert and remove the battery and SIM card and e how to start up the EXPLORER 700 and make the first call or data session Unpacking and assembling Unpacking Unpack the EXPLORER 700 and accessories and check that the following items are present Getting Started Kit containing Getting Started leaflet Quick Guide EXPLORER 700 CD ROM BGAN LaunchP
125. f the selected Primary Profile is a Streaming Profile automatic activation cannot be enabled Streaming Profiles must always be activated manually from the Dashboard For non Streaming Profiles e select Disabled to be able to control activation of the Profile manually from the Dashboard Setting up the interfaces 113 Chapter 5 Using the web interface e Select Enabled to activate the Profile automatically as soon as a connection can be established Note that this connection will stay active until you change the setting or disconnect the interface PROFILES Automatic activation Enabled Disabled Primary Standard Streaming 32 Streaming 64 Streaming 256 User defined 1 User defined 2 Standard Streaming 32 Streaming 64 Streaming 128 Streaming 256 User defined 1 User defined 2 Secondary PROFILE CIDS Profile Streaming 128 Apply Cancel Changes to profiles on the LAN interface applied above or on Administration pages will only take effect after re activating already activated profiles Activate ll Select the Primary Profile Select a Profile from the Primary scroll list This Profile is used by the LAN interface as a first choice when possible There are 5 predefined Profiles Standard Streaming 32 kbps Streaming 64 kbps Streaming 128 kbps and Streaming 256 kbps Additionally you can define your own custom Profiles If you have selected a Streaming connection as your Primary Profile
126. face Specifications Item Specification Connector type DC input connector for pin out see Power input on page 176 Solar panel type 12 V unregulated solar panels built in Maximum Power Point Tracking for solar panel regulation Max open circuit voltage 32V Max Power Point voltage 28 V Suitable power range 5 W to 100 W a good selection will be 35 W to 40 W 98 122988 E 186 Appendix A Technical specifications 1 0 interface Connector pin out 3 Input Output This drawing shows the connector for the Input Output interface 3 GND Specifications Item Specification Connector type 1 TT31 203302 403 S2L SMT 3 5 6 90G Weidmuller 1794210000 Function 3 input output Input TTL level voltage 0 V to 32 V Output Sinking current max 50 mA voltage 0 V to 32 V 98 122988 E 187 Serial number labels Appendix A Technical specifications The following label is placed on the transceiver part of the EXPLORER 700 TT 3732A Transceiver P N 403732A Rev X FCC ID ROJEXPLORER 700 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation S N XXXXXXXX Prod Year Week IMEI XXXXXXXXXX ae a me ATO P TS
127. figuring sections for the individual interfaces in this chapter 98 122988 E Administration 145 Chapter 5 Using the web interface Defining new Profiles When you define your Profiles you can select Subscribed for many of the settings If you select Subscribed the value given in your Airtime subscription will automatically be used To define a new Profile do as follows 1 From the left navigation pane select ADMINISTRATION gt Profiles Thrane amp Thrane nono OS se BT SQN C standard Streaming Streaming Streaming Streaming fi Geinegi User defined 2 DASHBOARD PHONE BOOK uu Unknown Streaming Streaming Streaming Streaming Subscribed z Subscribed zj MESSAGES Maximum CALLS bit rate UI 0 kbps SETTINGS Maximum PROPERTIES bit rate DI kbps ADMINISTRATION Guaranteed bit rate UI kbps Call charges Log handling Guaranteed Profiles bit rate DI Traffic flow templates kbps SIM Lock Delivery Unknown Subscribed Subscribed Subscribed Subscribed Subscribed Subscribed User permissions Maximum HELPDESK SDU size o 0 Byte SITE MAP SDU error ane Subscribed Subscribed Subscribed Subscribed Subscribed Subscribed Subscribed z Residual bit Subscribed Subscribed Subscribed Subscribed Subscribed Subscribed zj Subscribed zj error ratio Delivery of erroneous Unknown Subscribed Subscribed Subscribed Subscribed Subscribed zj Subscribed SDUs Transfer delay
128. for all interfaces 134 setting for Bluetooth 121 setting for LAN 112 setting for USB 110 applications overview 7 AT commands 191 audio indicators 44 106 audio quality 56 automatic power up 46 105 Azimuth 26 98 122988 E backlight in display 44 106 barring calls 128 battery charging 154 guidelines for use 154 inserting 17 removing 18 specifications 175 BGAN coverage 3 services 5 system overview 4 Bluetooth devices pairing 55 122 unpairing 124 viewing list of paired 124 Bluetooth handset charging interface 84 185 connecting 60 making a call 62 Bluetooth interface connecting a computer 78 connecting a handset 60 setting up 120 setting voice quality 120 specifications 182 browser settings for web interface 86 C call log 43 104 call type 56 setting for Bluetooth 120 setting for ISDN 132 setting for Phone Fax interface 125 202 calls barring 128 closed user group 131 forwarding 127 holding 66 line identification 130 local 65 making or receiving 62 missed received outgoing 43 97 redial 64 to the EXPLORER 700 63 view ongoing 93 waiting indication 66 129 CE compliance 189 certification 189 clearing logs 144 clearing usage counter 144 closed user group 131 common network settings 134 compliance 189 configuration Bluetooth 120 exporting to file 143 import from file 144 ISDN 132 LAN 112 USB 110 WLAN 117 conformity
129. g Flashing rapidly A charging error has occurred For further information refer to the Troubleshooting Guide on page 157 Off No power or Stealth mode Red Message indicator The function of the red Message indicator to the right is as follows Behavior of red indicator Meaning Flashing An alarm is active or An SMS message has arrived Press OK on the keypad to view the alarm s or SMS message s The red light will keep flashing after OK is pressed if e there are more SMS messages or e an alarm is still active For information on alarm messages see Alarm messages on page 166 Flashing rapidly Software is being uploaded to the antenna Do not detach the antenna until software upload is done Upload is done when the indicator stops flashing rapidly The display and the web interface also show an alarm message while software upload is in progress If the alarm is still present and the indicator is still flashing rapidly after 10 minutes it means an error has occurred Contact your distributor Off No messages are present or the EXPLORER 700 is in Stealth mode a If a computer is connected you can also view alarms and SMS messages in the built in web interface in the EXPLORER 700 For further information see Icons in the icon bar on page 88 98 122988 E Chapter 1 Introduction User interfaces The keypad and display are used for pointing the
130. g towards the horizon Front of antenna The compass has 7 lines dividing the Elevation scale into 6 spaces The space between two lines corresponds to 15 The Elevation is measured where the lines meet This compass shows an Elevation of 30 2 spaces up from the first line and an Azimuth of 270 antenna pointing towards West DB The above explanation assumes that the compass shows the exact orientation Please take into consideration the possible deviation and variation that can occur e g because of the geographical location or the presence of magnetic objects Required signal strength As a rule of thumb the signal strength should typically be 45 dBHz or more for the EXPLORER 700 to be able to establish a call or data session However the required signal strength can vary depending on a number of factors such as weather conditions and location Do not block the antenna signal with your hands When pointing the antenna do not touch the front of the antenna module For your safety always maintain a distance of minimum 1 m from the front face of the antenna Also if you place your fingers on the antenna you will be blocking the signal and the antenna will not work efficiently Hold the support bracket and the transport lock of the antenna while pointing 98 122988 E 27 Chapter 2 Getting started Obtaining a GPS fix The EXPLORER 700 must acquire its own location from the GPS satellites before it can regist
131. ge the battery until the EXPLORER 700 closes down automatically and finally recharge the battery The EXPLORER 700 can be used during the discharging process but the remaining battery capacity may not be displayed correctly For information on how to recharge the battery see Recharging the battery on page 154 Chapter 2 Getting started Removing the battery To remove the battery do as follows 1 If the transceiver and antenna are attached open the transport latch and flip up the antenna module Then gently lift the transceiver out of the antenna frame 2 Open the battery latches as shown 3 Remove the battery 98 122988 E 18 Chapter 2 Getting started Removing the SIM card To remove the SIM card first remove the battery as described in Removing the battery on page 18 D When the SIM card is removed you cannot use the display menu system nor make calls or start data sessions Only emergency calls are allowed and only if permitted by the network However if you have an administrator user name and password you can upload software using the web interface For further information see Uploading software on page 137 Remove the SIM card as follows 1 Press the eject button next to the SIM slot marked USIM 1 Use a pen or similar to press the button 2 Remove the SIM card holder g 3 Take the SIM card out of the holder and reinsert the holder 98 122988 E 19 Chapter 2 Get
132. ge to use in the web interface and the display menus of the EXPLORER 700 Do as follows l 98 122988 E Select SETTINGS gt Language A om F BT Gel SY LANGUAGE DASHBOARD English PHONE BOOK Fran ais MESSAGES CALLS Deutsch SETTINGS C Pycckn USB C Espa ol LAN Apply Cancel WLAN Bluetooth Phone Fax ISDN Common Language we 4 gt E5 E i xi M Ei c Local intranet Select the language you want to use Available languages are English e French e German e Russian e Spanish Click Apply and restart your browser The web interface and the display menus now use the selected language Setting the language 135 Chapter 5 Using the web interface Properties software upload and alarm list Viewing the properties of the EXPLORER 700 To view the properties of the EXPLORER 700 select PROPERTIES from the left menu Thrane amp Thrane soa mo Oe es BT CHF O 192 168 0 1 Local IP address DASHBOARD IMEI number 358712000000198 PHONE BOOK F SMS service center 870772001799 eee Software version 2 03 build E700_2_03C 3 CALLS Unit serial number 05740509 SETTINGS Main PCB number 00000P25705001900000 PROPERTIES MAC address 00 11 CF 00 9B 39 Upload WLAN MAC address 00 11 CF 00 9B 34 Alarm list 4 gt E Done m E Fi r Internet The PROPERTIES window shows Local
133. gital Assistant A lightweight hand held usually pen based computer used as a personal organizer Packet Data Protocol A network protocol used by external packet data networks that communicate with a GPRS network Personal Identification Number A code number used to provide access to a system that has restricted access PIN Unblocking Key An eight digit code used to unblock a SIM card after three incorrect PINs have been entered The PUK code is supplied with the SIM card Restricted Digital Information Right Hand Circular Polarization Received Signal Strength Indicator 200 SAS SDU SIM SSID Streaming TFT UDI USB VPN WLAN 98 122988 E Glossary Satellite Access Station The gateway between the satellites and the worldwide networks such as Internet telephone network cellular network etc Service Data Unit Also known as a data packet Subscriber Identity Module The SIM provides secure storing of the key identifying a mobile phone service subscriber but also subscription information preferences and storage of text messages Service Set IDentifier An SSID is the name of a wireless local area network WLAN All wireless devices on a WLAN must use the same SSID in order to communicate with each other A technique for transferring data such as audio or video clips so that it is processed as a continuous stream With a Streaming connection you are charged by the minute like for a telephone c
134. gs on your computer do as follows For Windows XP 1 Select Connect To gt Show All Connections from the Start menu 2 Double click Local Area Connection 3 Click Properties 4 Select Internet Protocol TCP IP from the list and click Properties Make sure both fields are set to obtain an address automatically Internet Protocol TCP IP Properties 2 xi General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Use the following IP address IP address Subnet mask Default gateway Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server i Altemate DNS server 7 Advanced 98 122988 E Using a computer 71 Chapter 4 Using the interfaces Connecting to the LAN interface This section does not describe configuration of the LAN interface For information on configuration see Configuring the LAN interface on page 112 To connect to the LAN interface do as follows 1 4 Connect the LAN cable to the network interface of your computer A suitable cable is provided with your EXPLORER 700 Connect the other end of the cable to one of the LAN connectors on the a EXPLORER 700 LOCIN_USB WO OCON Phone Fax LANS1LANG2 JMN SANN A2 oa Hopp Fry The I
135. hat point you must enter the PIN to be able to continue Entering the PIN D If you want a different language in the display or in the web interface you may change the language after entering the PIN For further information see Selecting the language on page 46 To enter the PIN using the display and keypad do as follows 1 When you are asked for a PIN press OK 2 Press A or W a number of times until the ENTER PIN first digit is correct 3 Press OK to go to the next digit MER ENTER PIN When OK is pressed the previous digit is indicated by a To correct an entered digit press C to go back and use the A and W buttons again 4 After entering the last digit with OK press OK again to apply the PIN DB At this point the EXPLORER 700 may make a sound This sound is used for pointing the antenna To toggle the pointing sound on off press A or V For further information see Using the display and keypad on page 35 You can enter the PIN using a phone or computer connected to the EXPLORER 700 For further information see Entering the SIM PIN using a phone on page 61 or Entering the SIM PIN in the web interface on page 90 98 122988 E 25 Chapter 2 Getting started Wrong PIN You have 3 attempts to enter the PIN before you are asked to enter the PUK Pin Unblocking Key The PUK is supplied with your SIM card Enter the PUK followed by a new PIN of your own choice The PIN must be from 4 to 8 digits
136. he EXPLORER 700 Switch off the EXPLORER 700 before removing the battery 4 Remove the battery and store it In this condition the battery can be stored for approximately 1 year at 20 C to 30 C After 1 year you must recharge the battery For further information on storage temperature see Battery on page 175 Disposal of the EXPLORER 700 Old electrical and electronic equipment marked with this symbol can contain substances hazardous to human beings and the environment Never dispose these items together with unsorted municipal waste household waste In order to protect the environment and ensure the correct recycling of old equipment as well as the re utilization of individual components use either public collection or private collection by the local distributor of old electrical and electronic equipment marked with this symbol Contact the local distributor for information about what type of return system to use 98 122988 E 155 Options and accessories Chapter 6 Maintenance and troubleshooting The following options and accessories are available from Thrane amp Thrane Item Number TT 3625A EXPLORER Bluetooth Handset charger cable EXPLORER 2 wire phone cable TT 3625B Desktop charger cradle for EXPLORER Bluetooth Handset power supply TT 3625A Opt 003 EXPLORER 700 Battery TT 3686P Antenna cables current rating 2 5 A 41 5 cm TT 3720A Opt 937 10 m TT 3720
137. he user name Admin and the default password 1234 Click Logon For information on how to change the password see the next section Changing the administrator password Administration 142 Chapter 5 Using the web interface Changing the administrator password Do as follows 1 After entering the Administrator user name and password in the ADMINISTRATION window locate the section Change administrator logon Thrane amp Thrane oo mo amp BT il SY Please remember to log off after use DASHBOARD Change administrator logon PHONE BOOK Weenname Jadmin MESSAGES New password pevcceeee CALLS Retype new password possesso SETTINGS PROPERTIES Configuration ADMINISTRATION Save configuration to file Save Profiles Load configuration from file Browse Load Ss nie Administrator logoff Log handling Logoff Traffic flow templates SIM Lock gt pone S 2 Type in the existing user name 3 Type in the new password and retype it on the next line 4 Click Change At the next logon the new password is required Saving a configuration to a file If you need to reuse a configuration in another EXPLORER 700 you can save your current configuration to a file which can then be loaded into the other EXPLORER 700 Do as follows 1 In the ADMINISTRATION window under Configuration click Save 2 Accept the default destination file name or type in the destination file name and location 3 Click OK
138. hed Then start your Internet browser or mail program If connection fails refer to the Troubleshooting Guide on page 164 98 122988 E Using a computer 75 Chapter 4 Using the interfaces Using 64 kbps UDI ISDN through the USB interface You can communicate using ISDN through the USB interface of the EXPLORER 700 provided that your Internet Service Provider ISP supports Unrestricted Digital Information UDI and that it is included in your subscription The necessary setup is very limited so you can very quickly establish a live connection Note however that you are charged for the time you are connected per minute rate Do as follows l 2 98 122988 E Make sure 64 kbps UDI is included in your subscription From your Airtime Provider acquire the ISP phone number User name and Password to access the 64 kbps UDI service If you have not yet installed the Thrane amp Thrane EXPLORER USB driver from the Thrane amp Thrane CD install it as described in First time setup of USB on page 74 Connect and create a dial up connection as described in Creating a dial up connection on page 79 with the following exceptions e When you are asked for a phone number type in the ISP phone number e When you are asked for User name and password type in the User name and Password provided by your ISP To enable communication simply open your 64 kbps UDI dial up connection and click Dial You now have a 64 kbps UDI con
139. hese variations 4 If you want to set the contrast manually set the contrast level with the Set level scroll bar 5 Click Apply Turning audio indicators on or off The EXPLORER 700 has audio indicators for different events or situations To enable or disable these audio indicators do as follows 1 In the Audio indicators section of the SETTINGS window turn the audio indicators on or off using the radio buttons Each audio indicator is explained below 2 Click Apply The EXPLORER 700 has audio indicators for the following events e Pointing The Pointing sound is used during the pointing process The frequency increases with the signal strength to help you find the maximum signal strength when pointing the antenna This setting is a default setting When the EXPLORER 700 is in pointing mode you can toggle pointing sound on off for the current pointing process using A or Won the keypad of the EXPLORER 700 However the default setting applies at the next pointing process e Messages The Message indicator is a sound indicating that a message has arrived Alarm The Alarm indicator is a sound indicating that an alarm is issued An alarm is issued if the EXPLORER 700 detects an error that requires your action 98 122988 E Setting up the EXPLORER 700 106 Chapter 5 Using the web interface Enabling activation of stealth mode In Stealth mode the EXPLORER 700 operates with no sounds nor lights However it is still p
140. ifications of EC directive 1999 5 EC concerning Radio amp Telecommunications Terminal Equipment Equipment included in this declaration TT 3720A EXPLORER 700 PN 403720A Consisting of TT 3732A EXPLORER 700 Transceiver PN 403732A TT 3703A EXPLORER 700 Antenna PN 403703A TT 3686P EXPLORER 700 Battery PN 403686P TT 3682P AC DC Adapter PN 403682P FSP065 AAC Equipment Applicability The TT 3720A EXPLORER 700 is a mobile terminal that provides voice fax or high speed data communication through the Inmarsat satellite service world wide between a mobile terminal and any destination in the world The Bluetooth and WLAN band A 2 4GHz interface of the terminal has restrictive use in France and Italy in EU The use of WLAN is controlled by a country code loaded in the terminal The Inmarsat interface to a satellite has no restriction in use See the User manual for further information Declaration The safety requirement with respect to the LVD directive 73 23 EC is met by conforming to the harmonized EU standard EN 60950 The protection requirement with respect to the EMC directive 89 336 EC is met by conforming to the harmonized EU standards ETSI EN 301489 1 ETSI EN 301489 17 and ETSI EN 301489 20 Effective use of frequency spectrum is met by conforming to the harmonized EU standards ETSI EN 301444 and ETSI EN 300328 Manufacturer Thrane amp Thrane A S Lundtoftegardsvej 93D DK 2800 Kgs Lyngby Denmark Place and
141. ime connected using 3 1 kHz Audio Thrane amp Thrane aes nooo OS oS BT ISON Q TOTAL USAGE DASHBOARD PHONE BOOK Standard voice 00 00 00 eens 3 1 kHz Audio 00 00 00 CALLS Outgoing calls Received calls Bobelilvhe 2 seg be tle Missed calls Standard data sessions Streaming data sessions SETTINGS PROPERTIES ADMINISTRATION HELPDESK SITE MAP a Booo STATT ne Exporting the call log The EXPLORER 700 logs all calls and data sessions For information on how to view the lists of calls and data sessions see the next section To export the entire call log to a file do as follows 1 In the CALLS window click the link Export total Call Log to file 2 Browse to the location where you want to save the log 3 Click OK 98 122988 E Using the Call log 96 Chapter 5 Using the web interface Viewing the lists of calls To see information on outgoing received or missed calls or data sessions select one of the following lists from the left navigation pane in the CALLS window e Outgoing calls shows the start time receiving end phone number duration type Standard or 3 1 kHz Audio and estimated charge of each outgoing call e Received calls shows the start time calling phone number duration and type Standard or 3 1 kHz Audio of each incoming call e Missed calls shows the start time calling phone number and type Standard or 3 1 kHz Audio of each incoming call that was not received Standard data ses
142. in the Inbox The messages in the Inbox are the incoming messages that have been read and moved from the list of new messages refer to the previous section From the Inbox you have the following options 98 122988 E Click Reply to reply to a message Then type in your reply and click Send For information on how to include the original message in your reply see Setting up the default message options on page 102 Click Forward to forward a message to someone Then type in the phone number in the Recipient field and click Send Click Delete to delete the message Click Delete all messages in Inbox to delete all read messages in the Inbox Handling messages 101 Chapter 5 Using the web interface Configuring message settings Setting up the default message options You can set up general options for your outgoing messages These settings apply by default to all your outgoing messages Note however that you can change the Delivery notification setting for an individual message For further information see Sending an SMS message from the EXPLORER 700 on page 98 Do as follows 1 Select MESSAGES gt Message settings from the left navigation pane Thrane amp Thrane w oom F s BT SoN SMS service center 870772001799 Edit DASHBOARD Voice mail number PHONE BOOK Include message in reply yes No MESSAGES Takas Delivery notification Cyes No Write message Apply Cancel Outbox Sent M
143. information on how to use the compass see Pointing the antenna on page 26 Battery The EXPLORER 700 comes with a rechargeable battery which is easily inserted The battery is automatically recharged when power is applied to the EXPLORER 700 Steady green light indicates that the battery is charging SIM card The EXPLORER 700 has two SIM slots USIM 1 and USIM 2 located behind the battery Only USIM 1 is currently in use USIM 2 is reserved for future use The SIM Subscriber Identity Module card used for the EXPLORER 700 is a standard SIM card which is acquired from the Airtime Provider The EXPLORER 700 requires a SIM card to go online and to access the settings of the EXPLORER 700 Without a SIM card you can only see the Main screen of the display system 98 122988 E 10 Chapter 1 Introduction showing battery status etc Using the web interface you can view the properties of the EXPLORER 700 and upload software without inserting a SIM card Upload of software however requires an Administrator user name and password SIM lock The supplier may SIM lock the EXPLORER 700 to a specific provider For further information contact your supplier Matrix of services and communication interfaces The following table shows which services can be accessed from which interfaces and which types of equipment can be used Interface on the EXPLORER 700 service Phone Display Bluetooth USB LAN WLAN ISDN Fax K
144. ing devices in which you can enter a passkey This section describes how to pair devices in which you can enter a passkey DZ The method for pairing devices may vary depending on your Bluetooth device Consult your Bluetooth device documentation for information For information on pairing devices with a fixed passkey from your EXPLORER 700 see Pairing Bluetooth devices from the web interface on page 122 The following procedure presupposes that the EXPLORER 700 is configured to be visible to other Bluetooth devices and that the Bluetooth interface is turned on For information on configuration see Configuring the Bluetooth interface on page 120 Do as follows to pair the devices 1 Start up the EXPLORER 700 For further information see Getting started on page 13 2 Turn on Bluetooth on your Bluetooth device and place it close to the EXPLORER 700 3 On your Bluetooth device search for new devices and select the EXPLORER 700 when it is found The default Bluetooth name of the EXPLORER 700 is EXPLORER 700 If there is more than one EXPLORER 700 in the list you can use the MAC address to locate the correct one To see the MAC address of your EXPLORER 700 enter the display menu system and select PROPERTIES gt TERMINAL gt HARDWARE gt MAC 4 On your Bluetooth device enter the passkey of your EXPLORER 700 The default passkey is the serial number of your EXPLORER 700 To see the serial number look at the label on the back of
145. ive a call the phone must be connected to the correct interface of the EXPLORER 700 Phone Fax ISDN or Bluetooth To be able to receive a call with a Bluetooth handset the handset must be paired with the EXPLORER 700 For information on how to pair Bluetooth devices see Bluetooth pairing on page 55 D A connected phone will only ring if the call type is set correctly For information on call types see Selecting the call type on page 56 You can see unanswered calls in the CALLS menu of the display and the web interface 98 122988 E 32 Chapter 2 Getting started Making the first data connection LAN Before connecting to the LAN interface For the LAN Local Area Network interface to work without any further setup the computer must be set up to obtain an IP address and a DNS server address automatically To check these settings on your computer do as follows For Windows XP 1 From the Start menu select Connect To gt Show All Connections 2 Double click Local Area Connection and click Properties 3 Select Internet Protocol TCP IP from the list and click Properties Make sure both fields are set to obtain an address automatically Internet Protocol TCP IP Properties 9 IF address subnet mask Default gateway Alternate DNS semer 98 122988 E 33 Chapter 2 Getting started Connecting to the LAN interface Do as follows l Connect the LAN cable to the network interface of you
146. l countries in the EU for use of the Bluetooth interface Individual license may be required in some countries outside the EU and USA For use in the EU the following restrictions apply e France Outdoor use must be limited to 10 mW EIRP within the frequency band 2454 MHz to 2483 5 MHz e Italy Outdoor use outside own premises require general authorization This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Part 15 21 Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment DMZ The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment Such modifications could void the user s authority to operate the equipment FCC Caution Operation of the WLAN within the 5745 5825MHz frequency range is restricted to indoor environments See also FCC Radiation Exposure statement at the beginning of this manual The EXPLORER 700 has obtained the GMPCS MoU mark 98 122988 E 189 Thrane amp Thrane Thrane amp Thrane A S Declaration of Conformity with R amp TTE Directive The undersigned of this letter declares that the following equipment complies with the spec
147. l purpose numbers for the EXPLORER 700 98 122988 E Number Function 0 followed by or off hook key Redial last called number on this interface 00 followed by or off hook key Redial last answered call on this interface Note If the last answered number is an unlisted number you will not be allowed to dial back 0 followed by one of the numbers 1 199 and or off hook key Short dial phone numbers in phone book 0200 followed by or off hook key Local call broadcast to all Bluetooth handsets All connected Bluetooth handsets will ring The first handset that answers takes the call 0 followed by one of the numbers 201 207 and Local call to Bluetooth handset 0300 followed by or off hook key Local call broadcast to both analog phones 0 followed by one of the numbers 301 302 and or off hook key Local call to analog phone 0400 followed by or off hook key Local call broadcast to all ISDN phones 0 followed by one of the numbers 401 408 and or off hook key Local call to ISDN phone on port 1 0 followed by one of the numbers 411 418 and or off hook key Local call to ISDN phone on port 2 0900 followed by or off hook key Local call broadcast to all handsets Apart from the numbers above the EXPLORER 700 uses the following dialing prefixes e 1 before the phone number will force the connection to use Standard Voice e
148. lete each message or delete all messages CONNECT shows a list of the Streaming Profiles that are defined and selected for the LAN interface using the web interface The CONNECT menu allows you to start and stop data sessions with the listed Streaming Profiles CALLS shows missed received and outgoing calls and data sessions e SETTINGS allows you to e restart the pointing procedure e set display backlight and contrast e set audio indications on or off e enable or disable each interface e enable or disable stealth mode a terminal mode where lights and sound are off e set the power up mode e set the language used in the display and the web interface and e restore settings PROPERTIES shows e known and accepted Bluetooth devices e GPS status e Terminal information IP address hardware and software numbers IMEI number e Mobile numbers e Voice mail number and e a list of active alarms 98 122988 E 35 HELP DESK shows the phone number to the Airtime Provider if available Chapter 3 Using the display and keypad For information on how to navigate in the menu system see Navigating the display and keypad on page 39 Menu drawing The below drawing shows an overview of the menus in the display menu system of the EXPLORER 700 Start up lt message 1 gt PIN Code lt message 2 gt lt message 3 gt Pointing MESSAGES CONNECT CALLS SETTINGS PROPERTIES HELP DESK lt message
149. load software Access to all other parts of the web interface requires a PIN SESE EE EEE Thrane amp Thrane BATTERY SIGNAL 0000000 Please enter PIN DASHBOARD PIN oK PROPERTIES E Done fof ff fa internet Z Type in the PIN and press OK When the PIN is accepted the web interface opens the Dashboard and is ready for use If you enter a wrong PIN 3 times you are asked for a PUK PIN Unblocking Key For further information see Wrong PIN on page 26 If the PIN has already been entered in the EXPLORER 700 or the PIN is disabled e g from the BGAN LaunchPad the web interface goes directly to the Dashboard at start up 98 122988 E Introduction 90 The Dashboard Overview The Dashboard is used for control and inspection of ongoing communication and for viewing Chapter 5 Using the web interface properties of the EXPLORER 700 The NETWORK section shows the name of the Airtime Provider if this information is available on the SIM card Thrane amp Thrane BATTERY SIGNAL 0000000 DASHBOARD PHONE BOOK MESSAGES CALLS SETTINGS PROPERTIES ADMINISTRATION HELPDESK SITE MAP 98 122988 E 0 om BI fi 2 NETWORK Airtime provider Thrane amp Thrane TERMINAL Status Searching Pointing Go to pointing mode Unit serial number 05740509 Software version 2 03 build E700_2_03C 3 Local IP address 192 168 0 1 IMEI number 35871200 000019 8 MAC address 00 11 CF 00 9B 39 W
150. lter 8 Filter 9 HOOUUUOOOD UU UU uu aaa TU UU UU TOU Oooo oo HOoOOoOoooOn a z Filter 10 Internet Then fill in the details for each traffic flow filter as described below Type in an Evaluation Precedence Index in the Eval Prec Index column DMZ This field is mandatory Each filter must have a different Evaluation Precedence Index Fill in one or more of the following fields to define the filter The allowed ranges appear in hover text when you pass the mouse over the fields Source address Subnet mask Protocol number Destination port range From and To Note that Source and Destination are relative the core network This means that Destination is your EXPLORER 700 terminal Source port range From and To Type of Service Type of Service mask For further information on the principles and parameters of the Traffic Flow Template refer to the 3GPP standards TS27 007 V4 2 0 and TS 23 060 V4 7 0 Click Apply at the bottom of the window The new settings are included if you select the filter in the Traffic flow template window Administration 149 Chapter 5 Using the web interface Setting up user permissions You can restrict access to parts of the web interface for non administrator users To set up the user permissions do as follows 1 From the left navigation pane select ADMINISTRATION gt User permissions oe om OS SS BT sw A ALLOW USERS
151. mance do not use Bluetooth and WLAN simultaneously or use WLAN mode 802 11a 5 GHz where it is allowed e g in the USA Before you can use the WLAN interface you have to enter the country code for your present location in the EXPLORER 700 For further information see Configuring the WLAN interface on page 117 Observe your local WLAN regulations and set the country code correctly in your EXPLORER 700 To connect to the WLAN interface do as follows 1 Power up the EXPLORER 700 and point the antenna 2 Power up your computer and place it close to the EXPLORER 700 3 Select the EXPLORER 700 WLAN access point on your computer The default name is EXPLORER 700 4 Start your Internet browser or E mail program If connection fails check that the interface is enabled in the EXPLORER 700 If the WLAN icon is not present in the display Main screen and in the Dashboard in the web interface the interface is disabled See Enabling or disabling an interface on page 54 If the interface is enabled but connection fails refer to the Troubleshooting Guide on page 163 98 122988 E Using a computer 73 Chapter 4 Using the interfaces Using the USB interface Before connecting to the USB interface To connect to the USB Universal Serial Bus interface use a USB cable mounted with a USB type B connector A suitable cable is provided with your EXPLORER 700 For specifications refer to USB interface on page 180 First time setup of USB
152. mating the charges for calls and data sessions The estimated charge is listed for each call or data session in the call log For further information see Viewing the lists of calls on page 97 From the left navigation pane in the ADMINISTRATION window select Log Handling To clear the Call log click OK next to Clear call log To clear the total counters click OK next to Clear total counters This will reset the Time connected counters on the Calls page Administration 144 Chapter 5 Using the web interface Using Profiles What is a Profile A Profile is a collection of Quality of Service QoS settings and other settings defining the mode in which data is transmitted on an interface For example a Profile is used to define whether the connection is a Streaming connection or a Standard connection You can select between a number of predefined Profiles or define your own Profiles for your data transmission If no Traffic Flow Template TFT is defined the Primary Profile for an interface is used for all traffic on that interface See What is a Traffic Flow Template in the next section For further information on Profiles refer to the 3GPP standard TS 23 107 Selecting the Profiles for an interface When you set up your interface you select the Profiles to use for that interface You select a Primary Profile and optionally one or more Secondary Profiles For further information on how to select the Profiles see the Con
153. menu Viewing known Bluetooth devices Chapter 3 Using the display and keypad You can view a list of the Bluetooth devices that are paired with the EXPLORER 700 The devices are listed with their Bluetooth names The devices in this list can communicate with the EXPLORER 700 without any further setup To view the list of known Bluetooth devices select PROPERTIES gt BLUETOOTH DEVICES To see details on a specific Bluetooth device select the device in the list and press OK Viewing the GPS status The display can show the current GPS status To view the GPS status select PROPERTIES gt GPS STATUS The GPS status screen can vary depending on the situation EWHELOEOUUUO000 98 122988 E If the GPS position has not yet been obtained the display shows the status of each of the 16 GPS satellites as follows If the GPS position is known the display shows the GPS position and whether it is a 2 dimensional or 3 dimensional position 2D fix or 3D fix In some cases the BGAN network does not allow the position to be displayed to the user If this is the case the display may just show GPS ACQUIRED This means that the GPS position is received but the user is not allowed to see it This also applies if the EXPLORER 700 is not yet registered on the BGAN network but the GPS position is received N 55 48 E 12 37 3D FIX GPS ACQUIRED 47 Chapter 3 Using the display and keypad Viewing terminal
154. mon APN on page 134 e SIM default The APN is taken from the SIM card e Network assigned The APN is assigned from the network e User defined Type in the APN APNs are provided from the Airtime Provider If your APN uses a password type in the user name and password provided from the Airtime Provider Select the Primary Profile Select a Profile from the scroll list This Profile is used by the Bluetooth interface as a first choice when possible There are 5 predefined Profiles Standard Streaming 32 kbps Streaming 64 kbps Streaming 128 kbps and Streaming 256 kbps Additionally you can define your own custom Profiles If you have selected a Streaming connection as your Primary Profile the Bluetooth interface will be running a Streaming connection until you select another Profile or turn off the interface However you can set up your Traffic Flow Template so that it will only use this Profile for certain types of traffic For further information on Profiles and Traffic Flow Templates see Using Profiles on page 145 and Using a Traffic Flow Template on page 148 Setting up the interfaces 121 9 10 Chapter 5 Using the web interface Select the Secondary Profile D If you have selected both a Primary and one or more Secondary Profiles you must define a Traffic Flow Template before you can establish a valid connection Click Apply Pairing Bluetooth devices from the web interface What is pairing Bluetooth P
155. n page 187 Connecting to the I O interface Do as follows 1 Mount your cable s at one end with a connector of the following type B2L 3 5 6 TT part no 31 203302 443 Weidmuller Part no 1727640000 black 2 Connect the end with the newly mounted connector to the I O interface on the EXPLORER 700 3 Connect the other end of the cable s to your control or signaling equipment 98 122988 E Additional interfaces 83 Chapter 4 Using the interfaces Using the EXPLORER Bluetooth Handset charger Before connecting to the EXPLORER Bluetooth Handset charger interface If you are using an EXPLORER Bluetooth Handset you can recharge the handset using the DC charger interface of the EXPLORER 700 Use the charger cable supplied with the EXPLORER Bluetooth Handset For specifications on the charger interface see EXPLORER Bluetooth Handset charger interface on page 185 Connecting to the EXPLORER Bluetooth Handset charger interface Do as follows 1 Connect the Bluetooth charger cable to the charging connector on the EXPLORER 700 Make sure the connector is oriented correctly in relation to the coding of the plastic insert 2 Connect the other end of the cable to your EXPLORER Bluetooth Handset If the EXPLORER 700 battery is inserted or the EXPLORER 700 is connected to power the battery of the Bluetooth Handset is now recharged What s next This chapter has described the basics of how to set up
156. na cable to connect antenna and transceiver If you are using the antenna detached from the transceiver use one of the antenna cables from Thrane amp Thrane or a cable with the same specifications For information on available lengths see Options and accessories on page 156 For specifications on the antenna interface refer to Antenna interface on Transceiver on page 183 Connecting the antenna Do as follows 1 Connect the antenna cable to the connector on the antenna module e If you are going to use the antenna and transceiver attached as one unit use the short antenna cable provided with your EXPLORER 700 e If you are going to use the antenna separated from the transceiver first open the terminal and gently lift the transceiver out of the antenna frame Then place the antenna ina location with a clear view to the satellite and connect the antenna cable 2 Connect the other end of the cable to the antenna connector on the transceiver You are now ready to power up enter PIN code and point the antenna of the EXPLORER 700 98 122988 E Additional interfaces 81 Chapter 4 Using the interfaces Using a solar panel Before connecting The EXPLORER 700 battery must be inserted when a solar panel is used When the solar panel is connected it will supply the power to charge the battery of the EXPLORER 700 To connect to the solar panel interface use a suitable cable matching the output power of your solar panel F
157. nection to the Internet Using a computer 76 Chapter 4 Using the interfaces Using a computer with ISDN Before connecting The ISDN interface on the EXPLORER 700 comprises two connectors and supports connection of up to 8 devices simultaneously However the Core network presently only supports one 64 kbps ISDN channel per subscription To connect to the ISDN interface use an ISDN cable with an ISDN connector For specifications refer to ISDN interface 2 port on page 178 Connecting a computer to the ISDN interface This section does not describe configuration of the ISDN interface For information on configuration see Configuring the ISDN interface on page 132 To connect to the ISDN interface do as follows 1 Connect your computer to your ISDN modem 2 Connect the ISDN cable between your ISDN modem and one of the ISDN connectors on the EXPLORER 700 LOGIN _USB WO DCOM Phone Fax LANSALAN 2_ AONEAEONE2 oa Hopp FPP The ISDN interface and the LAN interface use the same connector type Be careful not to connect to the wrong interface 3 Power up the EXPLORER 700 and point the antenna as described in Getting started on page 13 4 On your computer activate your dial up connection 5 Check the connection e g by starting your Internet Browser If connection fails check that the interface is enabled in the EXPLORER 700 If the ISDN icon is not present in the display Main screen and in the Dashboard in the web
158. net A Select whether the ISDN interface should be Enabled or Disabled Select whether the 38 V power output of the ISDN interface should be Enabled or Disabled If the connected ISDN device is self powered you should disable 38 V power For each ISDN port set the call type s for incoming calls Setting up the interfaces 132 98 122988 E Chapter 5 Using the web interface You can select Standard 3 1 kHz Audio UDI and or RDI D Connected devices will only receive incoming calls with the call types that are selected here For example if only Standard is selected for port 1 and a G4 fax call using call type UDI arrives a fax connected to port 1 will not receive the incoming call For each ISDN port set the MSN numbers that are to be assigned to each call type Note that this setting only applies to the call type selected above the MSN number and only if the connected device supports the call type used If you set an MSN number to anything other than lt None gt all connected devices must be programmed with MSN numbers You have the following options with the MSN numbers e lt None gt No MSN numbers are used An incoming call is accepted in all devices connected to this port e 1 2 3 or 4 If for example you select 1 at Standard call type for port 1 an incoming Standard call is accepted by all devices on port 1 that are programmed with the number 1 0401 0408 These are local numbers for sepa
159. nough When you switch off the EXPLORER 700 hold the power button until the display shows Switching off In rare cases it may take up to 10 seconds to switch off the EXPLORER 700 Charging error The green Power indicator flashes rapidly while the battery is being recharged The temperature is below 0 C or above 45 C Only charge the battery when the temperature is within the range 0 C to 45 C The charging voltage is less than 9 V Wait until charging begins the green Power indicator lights constantly If the battery is completely discharged and it has been out of use for a long time the charging process may take a long time to start If charging does not begin within 2 3 hours contact your local distributor or purchase a new battery 98 122988 E 157 Chapter 6 Maintenance and troubleshooting NO GPS FIX unable to register on the network because the GPS position is unknown Problem Possible Cause Remedy The display shows The SIM card is not Remove the battery and insert the SIM NSERT SIM present card in the SIM slot according to the instructions in the section Inserting the SIM card on page 16 The SIM card is not Remove the SIM card and re insert it inserted properly according to the instructions in the section Inserting the SIM card on page 16 The SIM card is inserted in There are two SIM slots marked the wrong SIM slo
160. ns AT CFUN Set phone functionality AT CGACT PDP context activate or deactivate AT CGATT PS attach or detach AT CGCLASS GPRS mobile station class AT CGCMOD PDP context modify AT CGDATA Enter data state AT CGDCONT Define PDP context AT CGDSCONT Define secondary PDP context AT CGEQMIN 3G quality of service profile minimum acceptable AT CGEQNEG 3G quality of service profile negotiated AT CGEQREQ 3G quality of service profile requested AT CGEREP Packet domain event reporting AT CGMI Request manufacturer identification AT CGMM Request model identification AT CGMR Request revision identification AT CGPADDR Show PDP address 98 122988 E 193 Appendix B AT commands Command Function AT CGQMI Quality of service profile minimum acceptable AT CGQRE Quality of service profile requested AT CGREG GPRS network registration status AT CGSMS Select service for MO SMS messages AT CGSN Request product serial number identification AT CGTFT Traffic flow template AT CHLD Call related supplementary services AT CHUP Hang up call AT CIM Request International Mobile Subscriber Identity AT CIND Indicator control AT CLAC List all available AT commands AT CLCC List current calls AT CLCK Facility lock AT CLIP Calling line identification presentation AT CLIR Calling line identification restriction AT CMAR Master reset
161. o as follows 1 Select SETTINGS gt Phone Fax gt Call waiting from the left navigation pane Thrane amp Thrane BATTERY SIGNAL DASHBOARD PHONE BOOK MESSAGES CALLS SETTINGS USB LAN WLAN Bluetooth Phone Fax Call forward Call barring Call waiting of a BT fe S Read current settings STANDARD OICE Call waiting enabled 3 1 KHZ AUDIO Call waiting enabled DATA ISDN Call waiting enabled Apply Cancel Please note that some active call forward call barring or call waiting settings may prevent other call forward call barring or call waiting settings from being activated 2 Click OK next to Read current settings to make sure the window is updated 3 For each call type select Call waiting enabled if you want to get notification of waiting calls while you are making a call or transmitting data on the Phone Fax interface 4 Click Apply 98 122988 E Setting up the interfaces 129 Chapter 5 Using the web interface Line identification You can set up the terminal to show your number when you are making a call or transmitting data on the Phone Fax interface Do as follows 1 Select Settings gt Phone Fax gt Line identification from the left navigation pane Thrane amp Thrane BATTERY SIGNAL D000000 on SD BT y Q CALLING LINE IDENTIFICATION DASHBOARD MV Show my number PHONE BOOK MESSAGES E En CALLS SETTINGS USB LAN WLAN Bluetooth Phone Fax C
162. on your EXPLORER 700 or place your paired Bluetooth computer close to the EXPLORER 700 For information on Bluetooth see Using a computer with Bluetooth on page 78 On your computer select Connect To from the Start menu Select Show All Connections Open the New Connection Wizard and click Next Select Connect to the Internet and click Next Select Set up my connection manually and click Next Select Connect using a dial up modem and click Next If other modems are installed the Wizard now shows a list of all installed modems For USB select Thrane amp Thrane EXPLORER port 1 or 2 from the list For Bluetooth select your Bluetooth driver from the list In the ISP Name field type a name for your connection and click Next Using a computer 79 Chapter 4 Using the interfaces 10 When you are asked for a phone number type 98 if you want a Standard data connection to the Internet and or the web interface or 99 if you are going to connect only to the web interface in the EXPLORER 700 New Connection Wizard Phone Number to Dial What is your ISP s phone number Type the phone number below Phone number fas You might need to include a 1 or the area code or both If you are not sure you need the extra numbers dial the phone number on your telephone If you hear a modem sound the number dialed is correct lt Back Cancel To dial up using a specific Profile type 98 lt CID gt To find the lt CID
163. onnection Traffic Flow Template A packet filter list allowing the Core network and the EXPLORER 700 to classify packets received from the external network into the proper PDP context Unrestricted Digital Information A transparent 64 kbps data channel Universal Serial Bus An interface standard for communication between a computer and external peripherals over an inexpensive cable using biserial transmission Mostly used with keyboards mice monitors and printers Virtual Private Network A network thatis constructed by using public wires to connect nodes You can create networks using the Internet for transporting data using security mechanisms so that only authorized users can access the network Wireless Local Area Network A type of local area network that uses high frequency radio waves rather than wires to communicate between nodes 201 Numerics 2 wire interface connecting 58 setting voice quality 125 specifications 177 64 kbps UDI using USB 76 A access rights in web interface setting up 150 accessories available 156 administration settings 141 advanced configuration Bluetooth 120 LAN 112 network settings 134 USB 110 WLAN 117 alarms in display 50 166 list of active 49 140 antenna cables available 156 connecting 81 connectors 20 detaching 15 for Bluetooth 182 for WLAN 181 pointing 28 pole mount kit for 156 repointing 44 93 safety iv specifications 184 185 APN setting
164. or specifications on the solar panel interface refer to Solar panel interface on page 186 Connecting a solar panel Do as follows 1 Make sure the battery is inserted 2 Connect the cable to your solar panel 3 Connect the other end of the cable to the DC in connector on the EXPLORER 700 DC Ow Phone Fax LAN TLAN 2 SDN 1 ISON 2 oa Ho FF FR 4 Point the solar panel directly towards the sun to obtain maximum power Avoid shadows from trees buildings or similar Shadows reduce the output power of the solar panel significantly The battery is now charging The indicator left to the display is constantly green as long as the battery is charging When the battery is fully recharged the green indicator is turned off If the EXPLORER 700 is switched on the green indicator will be flashing shortly every 2 seconds If a charging error occurs the green indicator on the EXPLORER 700 flashes rapidly See the Troubleshooting Guide on page 157 98 122988 E Additional interfaces 82 Chapter 4 Using the interfaces Using the I O interface Before connecting The EXPLORER 700 has an Input Output interface that can be used for control or signaling One available function is To implement a remote switch for switching on the EXPLORER 700 you can connect to I O pin 1 For further information on the functions of the I O interface contact your distributor For specifications on the I O interface refer to I O interface o
165. ossible to operate the EXPLORER 700 and the display text is in most cases readable OAA Only enable activation of Stealth mode if you are going to use it If Stealth mode is activated by mistake it may be difficult to operate the EXPLORER 700 To enable the use of Stealth mode for the EXPLORER 700 do as follows 1 2 98 122988 E Select SETTINGS from the left navigation pane In the Stealth mode section click Enable If you click Disable the Stealth mode function cannot be activated Click Apply DZ This setting does not activate Stealth mode it only enables the use of Stealth mode To activate Stealth mode press C OK on the keypad To deactivate Stealth mode and return to normal function press C OK again Setting up the EXPLORER 700 107 Chapter 5 Using the web interface Setting up the interfaces Enabling disabling interfaces By default all interfaces are enabled However you can disable the LAN interface the Bluetooth interface the ISDN interface the WLAN interface and or the Phone Fax interface in order to minimize power consumption The icons in the Icon bar at the top of the web interface shows interfaces that are enabled Clicking an icon brings you to the window where you can set up the interface or enable disable it DB The USB interface cannot be disabled it is always enabled To enable or disable an interface from the menu do as follows 1 Select SETTINGS from the left navigation
166. out of the antenna frame After detaching the antenna connect an antenna cable between the antenna and the EXPLORER 700 as described in Connecting the antenna on page 81 98 122988 E 15 Chapter 2 Getting started Inserting the SIM card The EXPLORER 700 is delivered with the battery separated from the terminal If the battery is already inserted remove it as described in Removing the battery on page 18 There are two SIM slots in the EXPLORER 700 marked USIM 1 and USIM 2 USIM 2 is reserved for future use The SIM card is provided by your Airtime Provider Insert the SIM card as follows 1 98 122988 E First press the eject button at the SIM slot marked USIM 1 to release the SIM card holder Use a pen or similar to press the button The SIM card holder is a small plastic frame designed to hold the SIM card Take the SIM card holder out and place the SIM card in the holder with the printed side visible Insert the holder with the SIM card into the SIM slot marked USIM 1 Place the holder with the printed side facing down Press gently until it clicks 16 Chapter 2 Getting started Inserting the battery Do as follows Insert the battery Make sure the battery is positioned correctly as shown Press gently until it locks DMZ Before using the terminal the first time To ensure accurate information on the battery 98 122988 E capacity you should fully charge then fully dischar
167. pane The SETTINGS menu expands 2 Under SETTINGS in the left navigation pane select the interface you want to enable or disable 3 At the top of the window select Enabled or Disabled 4 Click Apply Description of data settings Introduction There are several data parameters that can be set up in the web interface This section gives an overview of these parameters APN Access Point Name The APN is used by the EXPLORER 700 user to establish the connection to the required destination network This means that the EXPLORER 700 must know the APN in order to be able to connect to the destination network APNs are provided from the Airtime Provider They may also be defined on the SIM card Header compression The Header of a data packet contains control information belonging to that packet The information in the Header can take up a considerable amount of bandwidth In order to save bandwidth you can use Header Compression meaning you compress the header information leaving some of the information out You can select whether or not to use Header Compression for your data transmission 98 122988 E Setting up the interfaces 108 Chapter 5 Using the web interface e Header Compression enabled Recommended for low noise applications If you select Header Compression enabled you will be using less bandwidth on header information leaving more bandwidth for the actual payload However if the environment is noisy the system
168. pendix A Technical specifications Antenna interface on Transceiver Connector pin out This drawing shows the antenna connector Signal on the transceiver GND Specifications Item Specification Connector type TNC female Max cable length 100 m 328ft single cable 50 Q Max cable loss 1 4 Q total 20 dB 1 5 GHz Max current rating for cables 2 5A a Note that this is the sum of the inner conductor resistance and the GND shield resistance 98 122988 E 183 Appendix A Technical specifications Detachable antenna Connector pin out This drawing shows the connector on the Signal detachable antenna of the EXPLORER 700 GND Specifications Item Specification Type Directional patch array manually adjustable Polarization RHCP Connector type QN female Frequencies Inmarsat Transmit 1626 5 to 1660 5 MHz Receive 1525 0 to 1559 0 MHz Bearer bandwidth 200 kHz GPS 1575 42 MHz EIRP 20 dBW 1 dB 98 122988 E 184 EXPLORER Bluetooth Handset charger interface Connector pin out This drawing shows the connector for the EXPLORER Bluetooth Handset charging interface Pin lis the pin closest to the coding projection on the plastic insert Appendix A Technical specifications Pin 1 Pin 2 Specifications Item Specification Connector type Proprietary Output 6 4 V 350 mA 98 122988 E 185 Appendix A Technical specifications Solar panel inter
169. perly connected Connect the cable The cable type or connector type is not correct For information on the correct type of connector and cable refer to USB interface on page 180 The dial up connection is not created correctly Refer to Creating a dial up connection on page 79 The Thrane amp Thrane EXPLORER USB driver is not installed Install the driver as described in First time setup of USB on page 74 The USB connection uses a wrong COM port Make sure the connection uses the COM port to which the Thrane amp Thrane EXPLORER USB driver is assigned In Windows XP open your dial up connection and select Properties Under Connect using check that the Thrane amp Thrane EXPLORER USB driver is selected If not click Configure and select the Thrane amp Thrane EXPLORER USB driver 98 122988 E 164 Chapter 6 Maintenance and troubleshooting Problem Possible Cause Remedy A Bluetooth data established connection cannot be The interface is off in the EXPLORER 700 Enable the interface by entering the display menu system and selecting SETTINGS gt INTERFACES gt BLUETOOTH gt ON or by accessing the web interface and selecting SETTINGS gt Bluetooth gt Enabled The computer is placed too far away from the EXPLORER 700 Bring the computer closer to the EXPLORER 700 Note that the specified maximum distance is only valid
170. predefined Profiles Standard Streaming 32 kbps Streaming 64 kbps Streaming 128 kbps and Streaming 265 kbps Additionally you can define your own custom Profiles For further information on Profiles and Traffic Flow Templates see Using Profiles on page 145 and Using a Traffic Flow Template on page 148 Select the Secondary Profile To select more than one secondary Profile press and hold Ctrl while selecting Note If you have selected both a Primary and one or more Secondary Profiles you must define a Traffic Flow Template before you can establish a valid connection The Context Identifiers CIDs for the selected primary and secondary Profiles are listed under Profile CIDs You may need these CIDs when you create a dial up connection See Creating a dial up connection on page 79 Click Apply Setting up the interfaces 111 Chapter 5 Using the web interface Configuring the LAN interface Data settings For an explanation of each of the data settings see Description of data settings on page 108 changes may affect your current connection f CAUTION Ifyou are connected using LAN while changing the settings below your All LAN settings except enabling disabling the interface also apply to the WLAN interface To configure the LAN interface do as follows 1 2 98 122988 E Select SETTINGS gt LAN Thrane amp Thrane aou 00000 OS es BT SON G INTERFACE STATUS DASHBOARD
171. properly connected Connect the cable The cable type or connector type is not correct For information on the correct type of connector and cable refer to LAN interface 2 port on page 179 98 122988 E 162 Chapter 6 Maintenance and troubleshooting Problem Possible Cause Remedy A WLAN connection The WLAN interface is Enable the interface by entering the cannot be established disabled in the display menu system and selecting EXPLORER 700 SETTINGS gt INTERFACES gt WLAN gt ON or by accessing the web interface and selecting SETTINGS gt WLAN gt Enabled Your computer is placed too far away from the EXPLORER 700 Bring the computer closer to the EXPLORER 700 Note that the specified maximum distance is only valid under ideal conditions You have not yet entered the country code for your WLAN Access the web interface and select SETTINGS gt WLAN Then enter the country code for your present location and click Apply For further information see Configuring the WLAN interface on page 117 You are using Bluetooth and WLAN simultaneously WLAN mode 802 11b g 2 4 GHz Do not use Bluetooth and WLAN simultaneously or change the WLAN mode to 802 1la 5 GHz if possible 98 122988 E 163 Chapter 6 Maintenance and troubleshooting Problem Possible Cause Remedy A USB connection cannot be established The cable is not pro
172. purpose of the TFT is to assign different priorities to different types of traffic in order to optimize performance Example When you are browsing the Internet a Standard data connection will normally be sufficient However if you need to have a video conference you may need to use a Streaming connection in order to obtain a direct connection without interruptions Your Traffic Flow Template can define these priorities so that your connection automatically switches to Streaming e g when you have a video conference Defining the Traffic Flow Template To define a new template do as follows 1 From the left navigation pane select ADMINISTRATION gt Traffic Flow Templates 2 Select which filters should apply to which Profiles The filters are defined in the Traffic flow filters list Refer to the next section 3 Click Apply 98 122988 E Administration 148 Chapter 5 Using the web interface Defining filters for the Traffic Flow Template To define the filters used in the Traffic flow template do as follows l 98 122988 E From the left navigation pane select ADMINISTRATION gt Traffic Flow Templates gt Traffic flow filters Dest Dest Source Source Type Type Port Port Port Port af of Range Range Range Range Service Service From To Mas Eval Prec Source Address Subnet Mask Index Filter 1 Filter 2 Filter 3 Filter 4 Filter 5 Filter 6 Don oor Fier or Cor OOOO oor Fi
173. r computer A suitable cable is provided with your EXPLORER 700 Connect the other end of the cable to one of the LAN be ial connectors on the DCIN USB WO COM Phone Fax LANS ILAN A2 BON LSONE EXPLORER 700 oa He ee eR Start up and point the EXPLORER 700 as described earlier in this chapter Power on the computer When power up and pointing is completed check the connection e g by starting your Internet Browser You may have to disable the Proxy server settings in your browser For further information see Browser settings on page 86 What s next After reading this chapter you should be able to start up the EXPLORER 700 and make a simple data or voice connection The next chapters provide more information on the user interfaces and the setup of the EXPLORER 700 The following chapter Using the display and keypad explains the display menu system which is the basic tool for setting up the EXPLORER 700 98 122988 E 34 Chapter 3 Using the display and keypad In this chapter This chapter describes how to use the built in display menu system of the EXPLORER 700 It contains an overview of the entire menu system followed by a description of each menu It also explains the symbols and messages that may appear in the display and describes how to navigate using the keypad Menu overview Main menu The items of the main menu are MESSAGES shows all incoming SMS messages and allows you to open or de
174. rate devices connected to port 1 0411 0418 These are local numbers for separate devices connected to port 2 An incoming call is accepted by devices that are programmed with the selected number and connected to the correct port You can combine the MSN settings Example You have two devices connected to the same port One is programmed with the numbers 1 and 0401 the other is programmed with 1 and 0402 In the web interface you select the MSN number 1 under Standard If an incoming Standard call arrives both devices will accept the call If you make a local call to one of the local numbers 0401 or 0402 only the called device will accept the call For each ISDN port set the call type for outgoing calls e If you select Automatic the call type will be determined by the calling device e If you select Standard all outgoing calls except UDI RDI will use the call type Standard If you make a 3 1 kHz Audio call it will be converted to a Standard call UDI or RDI sessions will be not be influenced by this setting If you select 3 1 kHz Audio all outgoing calls except UDI RDI will use the call type 3 1 kHz Audio If you make a Standard call it will be converted to a 3 1 kHz Audio call UDI or RDI sessions will be not be influenced by this setting DZ You can override the call type setting for outgoing calls by dialing one of the following prefixes before the number e 1 force the call to Standard e 2 force the call to 3
175. ress C to cancel the current operation OK in the right side of the display means Press OK to accept the current operation The menus The following sections describe each of the menus in the menu system All available settings and status items are explained To access the menu system from the main screen press A or V MESSAGES CONNECT 98 122988 E 40 Chapter 3 Using the display and keypad Messages menu Viewing the list of messages To see the list of SMS messages enter the menu system and select MESSAGES Each message is listed with the name if known or the number of the sender An unopened folder indicates an unread message and an opened folder E gt indicates a read message Use A and to scroll through the list For information on how new messages are presented see Received messages on page 50 Opening or deleting received SMS messages To delete all messages go to the bottom of the list of messages and select DELETE ALL To open or delete one message do as follows 1 Inthe MESSAGES list select the message you want to open or delete and press OK 2 Then select one of the following e OPEN to open the selected message The display shows the time and the message contents Use A and to scroll through the message and details DELETE to delete the selected message 98 122988 E 41 Chapter 3 Using the display and keypad Connect menu Streaming Profiles Using the web interface
176. rface do as follows 1 Access the web interface See The web interface on page 85 2 From the left navigation pane select SETTINGS and select the relevant Phone Fax or Bluetooth interface 3 At Outgoing calls select Standard or 3 1 kHz Audio Up to 7 Bluetooth devices can be paired with the EXPLORER 700 Remember to set the call type for each paired handset in the BLUETOOTH VOICE DEVICES list Overriding the default outgoing call type To override the default setting for a specific outgoing call do as follows e To use Standard Voice for the call dial 1 before the number To use 3 1 kHz Audio for the call dial 2 before the number Example To make a call to Thrane amp Thrane in Denmark 45 39558800 forcing the connection to use Standard Voice dial 1 0045 39558800 followed by if calling from an analog or ISDN phone or off hook key if calling from a Bluetooth handset gt This will not change the default call type only the type used for the ongoing call 98 122988 E Using a phone or fax machine 56 Chapter 4 Using the interfaces Phone numbers for incoming 3 1 kHz Audio and Standard Voice 3 1 kHz Audio and Standard Voice have separate phone numbers This way a person calling a phone connected to the EXPLORER 700 can select whether to use 3 1 kHz Audio or Standard Voice simply by using one of the two phone numbers D The call type you are using must be selected in the web interface refer to the next
177. rface on Transceiver sessssessessssessessessesessesseseesessessesessesseseesesseseeses 183 Detachable antenna Mespeep eee ere eeeee aeoea e a E EEE EEST 184 EXPLORER Bluetooth Handset charger interface cscsccssccsecesecseecseessesseeees 185 Solar panelinterlacE sieden ese eeaeee E E E aa EEEE TEE 186 VO interface ninin ea a RAE ARa 187 Seral n mber labels lt a csacxiece phi css Ste ccatsvnd eser nieee keea r o Rrr E a pies RENAE reedi rit 188 EoLA S E EEE A TE EE E 189 Appendix B AT commands Tada h ier 10 ofa 4 b emeneneee rere eer p ES on ene aeara a eraa E Eea A EE AKEE mn e EPEE EET Rei 191 Starting up an AT command SESSION sascssavesnccncersvereessseanaacesanvenssasisiccvasuadeeantuheanes 191 List of supported AT commandS scceccexccsissaccectpssienveasssnecunsadonarmacedeccerermneaneees 192 Gl ssary ese 198 Index n a E A E A 202 98 122988 E x Chapter 1 Introduction Welcome Congratulations on the purchase of your EXPLORER 700 The EXPLORER 700 is a broadband mobile terminal with a detachable antenna providing high speed data and voice communication via satellite through the Broadband Global Area Network BGAN Just plug in a phone fax laptop or PDA or use the Bluetooth or WLAN interface point the antenna towards the BGAN satellite and you are online EXPLORER 700 is an essential evolution in satellite communication for governments broadcasters and other organizations dependent on rela
178. rnmental body established to ensure that Inmarsat continues to meet its public service obligations including obligations relating to the GMDSS Integrated Services Digital Network An international communications standard for sending voice video and data over digital telephone lines or normal telephone wires ISDN supports data transfer rates of 64 kbps Internet Service Provider kilobits per second LaunchPad is a PC application used to control terminals in the BGAN system LaunchPad is provided on the Inmarsat CD ROM supplied with your EXPLORER 700 Use of the LaunchPad is described in the user guide on the same CD ROM 199 MAC NAT NC Pairing Passkey PCB PDA PDP PIN PUK RDI RHCP RSSI 98 122988 E Glossary Media Access Control address A hardware address that uniquely identifies each node of a network Network Address Translation An Internet standard that enables a local area network to use one set of IP addresses for internal traffic and a second set of addresses for external traffic A NAT module makes all necessary address translations Not Connected Bluetooth Pairing happens when two Bluetooth enabled devices agree to communicate The two devices exchange passkeys and join what is called a trusted pair In a trusted pair the two devices automatically accept communication with each other A unique code or password used when pairing Bluetooth devices Printed Circuit Board Personal Di
179. rror ratio drop down list the fraction of a packet allowed to be lost or erroneous Select from the Residual bit error ratio drop down list the undetected bit error ratio of a packet If no error detection is requested Residual bit error ratio indicates the bit error ratio in the delivered packets In the Transfer delay ms row type in the delay in ms This is the delay from data is received in the EXPLORER 700 until it arrives at the receiving end In the Traffic handling priority row select from the drop down list which priority this connection should have Click Apply The new Profile is now added and can be selected from the lists of primary and secondary Profiles when you set up your interfaces Administration 147 Chapter 5 Using the web interface Using a Traffic Flow Template What is a Traffic Flow Template A Traffic Flow Template TFT is a packet filter list allowing the Core network and the EXPLORER 700 to classify packets received from the external network into the proper PDP Packet Data Protocol context A TFT consists of from one and up to eight packet filters each identified by a unique packet filter identifier A packet filter also has an evaluation precedence index that is unique within all TFTs associated with the PDP contexts that share the same PDP address Information of source destination type of service etc is combined in each packet filter in the TFT Purpose of the Traffic Flow Template The
180. rted in the EXPLORER 700 Connect your cable between the solar panel and the DC power input of the EXPLORER 700 The battery is automatically charged For further information see Using a solar panel on page 82 98 122988 E 21 Chapter 2 Getting started Powering the EXPLORER 700 Automatic power up The default behavior of the EXPLORER 700 is to power up automatically when you connect the power cable If you wish you can change this power up mode so that the EXPLORER 700 is only powered if the Power button is pressed For further information on power up mode see Setting the power up mode on page 46 or Power up behavior on page 105 Switching the EXPLORER 700 on off To switch on the EXPLORER 700 push the Power button next to the display and hold it down until the green Power indicator lights up It normally takes one or two seconds Power button indicator WARNING When the EXPLORER 700 is powered on stay clear of the antenna front A The antenna emits radio frequency energy not only when a call or data session is in progress Always keep a minimum distance of 1 m from the antenna front prompted for a PIN Personal Identification ENTER PIN Number unless the PIN is disabled e g using CANCEL OK the BGAN LaunchPad fc ff wi fox After switching on the EXPLORER 700 you will be For information on the options after power on see the next section To switch off the EXPLORER 700 push the Power button
181. s connected using a switch you must select Router mode to use the NAT of the EXPLORER 700 98 122988 E Setting up the interfaces 109 Configuring the USB interface Chapter 5 Using the web interface DB The USB interface cannot be turned off it is always on For an explanation of each of the data settings see Description of data settings on page 108 To configure the USB interface do as follows 1 Select SETTINGS gt USB Thrane amp Thrane BATTERY SIGNAL 0000000 DASHBOARD PHONE BOOK MESSAGES CALLS SETTINGS USB LAN WLAN Bluetooth Phone Fax ISDN Common Language PROPERTIES ADMINISTRATION HELPDESK SITE MAP Boo SSS TU re 98 122988 E sa BI i Se INTERFACE STATUS USB interface Enabled TCP IP Dynamic IP address IP Header compression Enabled Disabled Static IP address APN Common SIM default C Network assigned Jbgan inmnarsat com C User defined User name Password PROFILES Primar Streaming 32 Streaming 64 Streaming 128 Streaming 256 User defined 1 User defined 2 Standard Streaming 32 Streaming 64 Streaming 128 Streaming 256 User defined 1 User defined 2 Secondary PROFILE CIDS Profile Standard Apply Cancel Pa Setting up the interfaces 110 98 122988 E Chapter 5 Using the web interface Under TCP IP select whether your computer uses a Dynamic IP address or a Static IP address If you are using a sta
182. s for activating a call depending on the type of phone Making a call e Analog phone or ISDN phone Dial after the number e Bluetooth handset Press the off hook key after the number You have two methods for making a call Short Dial If the number is in the phone book of the EXPLORER 700 you can use the Short Dial number which is found in the first column of the phone book in the web interface See Short dial on page 95 Simply dial 0 lt Short Dial gt followed by or off hook key Example To call entry number 4 in the phone book dial 04 followed by or off hook key Manual Dial To make a call dial 00 lt country code gt lt phone number gt followed by or off hook key Example To call Thrane amp Thrane in Denmark 45 39558800 from an analog or ISDN phone dial 00 45 39558800 If there was an error establishing the connection the web interface and the display of the EXPLORER 700 show an error message Refer to the Troubleshooting Guide on page 160 Receiving a call To be able to receive a call the phone must be connected to the relevant interface on the EXPLORER 700 By default all devices connected to the Phone Fax interface the ISDN interface or the Bluetooth interface will ring when one of the mobile subscriber numbers is called Note however that this depends on the call type settings Refer to Selecting the incoming call type on page 57 Information of missed calls is stored in the call log of th
183. s menu on page 43 If the problem persists contact your distributor 02400to Invalid The EXPLORER 700 is not The EXPLORER 700 02409 battery able to detect the battery requires an original Thrane type amp Thrane battery The reason may be one of If you are already using an the following original Thrane amp Thrane y battery when you see this e You are not using an st alarm contact your original Thrane amp distributor f t Thrane battery istributor for support e The battery is defective 02600to Antenna Calibration data lost Do not use the 02609 failure EXPLORER 700 Contact your distributor 170 Chapter 6 Maintenance and troubleshooting ID Alarm Text Explanation Remedy 02800to Bluetooth The list of paired Bluetooth Unpair a paired device to 02809 device devices is full The make room for a new one database full EXPLORER 700 does not For information on how to allow more than 7 paired unpair devices see devices Unpairing devices on page 124 02810 to Bluetooth Too many Bluetooth Unpair a device The alarm 02819 overload devices are in sleep mode may take a while to be blocks power Power save is blocked cleared If the alarm is not save cleared unpair one more device 02900to Network failed The EXPLORER 700 does Restart the EXPLORER 700 02909 authentication not accept the networkasa the problem persists valid BGAN network contact your distributor
184. s the menu system from the Main screen press A or V To move up and down in the current menu press A or V To select the current menu item or setting press OK To escape the current menu setting and return to the previous level press C e To see the hidden part of long text strings press gt To move backwards in the menu system or in long text strings press lt e To adjust settings press A and V Short cuts The following short cuts are available in the menu system To exit the menu system press and hold C for one second The display returns to the Main screen e To activate deactivate Stealth mode Press C OK When stealth mode is activated the display shows STEALTH ACTIVATED for a moment then all lights and sounds are turned off DZ For Stealth mode to be available it must be enabled in the EXPLORER 700 Refer to Enabling or disabling stealth mode on page 45 To turn Pointing sound on off Press A or V from the pointing screen This action only applies to the current pointing session To turn the sound on or off for all pointing sessions select SETTINGS gt AUDIO INDICATORS gt POINTING and select ON or OFF 98 122988 E 39 Chapter 3 Using the display and keypad Display text When you have not entered the menu system the Main screen shows the currently most important information Refer to Dynamic information in the display on page 50 CANCEL in the left side of the display means P
185. sat com bgan F represent a guarantee of servioe The availability of service at the IOR AOR W To bedetermined edge of ooverage arezs Tuctuates depending on various conditions POR The launch ofthe F 3 satellite will be determined in due course P bgan inmarsat DMZ The map depicts Inmarsat s expectations of coverage but does not represent a guarantee of service The availability of service at the edge of coverage areas fluctuates depending on various conditions The launch of the F3 satellite POR will be determined in due course 98 122988 E 3 Chapter 1 Introduction Overview of the BGAN system A complete BGAN system may include the EXPLORER 700 with connected peripherals the BGAN satellite and the Satellite Access Station SAS The satellites are the connection between your EXPLORER 700 and the SAS which is the gateway to the worldwide networks Internet telephone network cellular network etc Packet Switched Network f NN es o e Satellit f oi N IP Router v PC Satellite Access Station gt SAS I EXPLORER 700 ee Switch Voice and ISDN Circuit Switched Network Bluetooth Handset Laptop 98 122988 E 4 Chapter 1 Introduction The BGAN services Supported services The services currently supported by BGAN comprise A Packet Switched connection to the Internet A Circuit Switched Dialed connection for voice fax or data Short Messaging Service SMS
186. sceeeceseceseceeeenees 39 vi Chapter 4 98 122988 E Table of Contents TPES TMA E E EE E 40 Messages MenU sviiti niena tear eE AEE E ER E Nn 41 Connec meni esa aeee EEE E A E sy arren 42 Calls Men sasise aeaee a pana a e eaae a E aa Sai 43 Settings MENU sisisi aaa Ea E EARE aa AE aaia 44 Properties mMenu ssas beroien eeaeee eare araa eE ae EE aE AEE EEEE 47 Help desk srira ae E E E EEEE STA 49 Dynamic information in the display c csscssssecsecssecsseesesseceeeseeeseeeeceeeseeeeees 50 What s NEXE porsin Eeerseseano aadar E E E AEE R EAE EEA EEEE 51 Using the interfaces Inthis chapter iiare chisi ome nore erent edea E aaea e s 52 General soccer a E 52 Tools f r setup and USE 5 5 cacansssicsEoncsteressdsdbaseens oneaaasacasacauns ae aa EEEa ar A KAKETE 52 Sericesand interlace S eisein ar a aa E 53 Enabling or disabling an interface ucdnasisielassansandectbocabesspinannsandatabvinsanceases tekasuanton 54 Bluetooth pairing saktisissbeacactcimseuianscaasatancqcasobanttensaiaauseansttanmen a oaeatacacnsaan 55 What is PANTING eissien eierne E REEE EROA 55 Pairing devices in which you can enter a passkey sessesessesseseeseseesessesreseseesessese 55 Using a phone or fax machine 0 cece eeesseecsesseceeeeecsescesesccsseseseeeceeeaeeees 56 Selec ngthe call p sisisi senina a oire e eei aat 56 Connecting an analog phone or a fax machine sessssssssessesseseesesseseesesseseesessessesesse 58 Connecting an ISDN phone or a
187. section If the Mobile subscriber numbers are available on the SIM card you can look them up using either the display menu system or the web interface To view the phone numbers for Standard Voice and 3 1 kHz Audio do one of the following e Select PROPERTIES gt MOBILE NUMBERS in the display menu system or e access the web interface and select PROPERTIES The numbers are listed in the field Mobile subscriber numbers For further information see The web interface on page 85 If the numbers are not available in the display menus nor the web interface refer to your airtime subscription For information on how to make a call to the EXPLORER 700 see Making a call to the EXPLORER 700 on page 63 Selecting the incoming call type To select which call types are accepted for an incoming call first connect a computer Refer to the relevant section in this chapter e g Connecting to the LAN interface on page 72 For information on how to set up the incoming call types for ISDN see Configuring the ISDN interface on page 132 For the Phone Fax or Bluetooth interface do as follows 1 Access the web interface For further information see The web interface on page 85 2 From the left navigation pane select SETTINGS and select the relevant Phone Fax or Bluetooth interface 3 At Incoming Calls check Standard or 3 1 kHz Audio or both For Bluetooth remember to set the call type for each handset in the BLUETOOTH VOICE DEVICES list
188. see the corresponding section in Chapter 4 Using the interfaces The end of this section describes how to connect to power Before connecting to power You can connect to external power or use the battery delivered with your EXPLORER 700 Refer to Power input on page 176 for specifications and pin out for the DC Power input If you are connecting to a 100 240 V AC electrical outlet use the AC DC adapter included with your EXPLORER 700 Alternatively you may connect to 12 24 V DC in a car or to a solar panel Note that the battery must be inserted before you connect the EXPLORER 700 to a solar panel Connecting to power You can connect the DC input to power without the battery inserted Note however that if you are connecting a solar panel the battery must be inserted If the battery is inserted when you apply power to the EXPLORER 700 the battery is automatically recharged USB DC Ow Phone Fax LANS ILANG IBONE IISON oa He oF Fre Connecting to a 100 240 V AC electrical outlet Connect the AC DC adapter to the DC Power input on the side of the EXPLORER 700 Then connect the power cable between the 100 240 V AC electrical outlet and the AC DC adapter Connecting to 12 24 V DC in a car Connect the charger cable between the DC Power input of the EXPLORER 700 and the cigarette lighter socket in the car A suitable charger cable is available from Thrane amp Thrane Connecting to a solar panel The battery must be inse
189. seseesesseseesesseseesessesresesresesseseesessese 125 Setting p call SEVICES sritis rdiisrsn iaaiaee EE EE AE EEEN 126 Configuring the ISDN interface s sssssessessessesessessesessesseseesesseseesesresessesresesseseesese 132 Setting a common APN 555 ccciscntansenasnnandasthicnancspaedannetaaneaencbanuensstacianesenedenneanmnncnt 134 Setting the language sige ecic nauseated ere eaesoanaeRein 135 Properties software upload and alarm list 0 0 0 0 cesessseteeceeeeseeeeeeees 136 Viewing the properties of the EXPLORER 700 scsssssssssssssessssesssessseessseesseesseeen 136 Uploading SOW ANG ecescaanseeccssdecpsezenet lt asnsenccaceeitancaustesetaareteaetueisGeepaddacteraeienenees 137 Viewing the Alarm List ssssscstasissecccusssesancauscusostustendatashandessecsiesssbiaeeacisiaaabantwadenecs 140 Administration ceecee a a A 141 Accessing the administration settings sesssssesessessessesessesseseesessesessesresrsseseesessese 141 Using Profiles ismini orini aeei r e a DEE 145 Using a Traffic Flow Template s ssosenseseeseesessesessessessesessessesseseesessessesessessesessesee 148 Setting up user permissions eesessssessssessessessssessessesessessesessessesessesresesseseesrsseseeseso 150 Help desk and diagnostic report 00 0 0 cesescseseeeeeeeecsesceeescsesseseseneeeeeeees 151 PCRS SING TIE Helpdesk sssniioseisrsmnrniiisinirni i ai 151 Generating a diagnostic report sessessessesessessesesseseesesseseesessesreseseesesseseesessesee
190. sesse 151 What S NeXt ea or eR Ew OE cee See een ER or eer Ce Eier r eaa Sr 152 Maintenance and troubleshooting Ith chapler oireena E R E ais 153 Getting SUpport seision tie tinse tieda tee e dea aaa Aaaa aE 153 ix Table of Contents Upl ading STI AT i cisncsaadnsainscsesencananchsthaadionsisieeteeadatanasashwicuaaanchdunxtoaneeianeesamanes 154 Maintenance susieti E aN Re eee mee 154 Options and ACCES SON SS iiis oeenn srono o a Eaei i AE Rinia 156 Troubleshooting gude sizssssone aa r aa S E 157 Stat s signaling sissien a aa a taatdasaasnansnnaaaesaeamaunanna 166 PPT GR UOT SSA Spaced ee E e e a E saacentcesainaesaeeatd 166 LOG N E E E A A E E EE EE 173 Appendix A Technical specifications In thisappendix ssie eee ee RCP ne ee Beart teranse renean ireira enaa aE esaka dei Sarii 174 G n tal sp dificah nS siisii sirsie d riina Errina e ri eia 174 Batte Veesin eee E AEAEE EE aeria 175 POWET AY OU E EE E 176 SIM UAL gi eae RM E E eee Mahe ee 176 Phone Fax interface 2 DONT scxcivs ican ecaascehionisuatenteneesduassuanesadvansldiocncssuarwanetaseanen 177 ISDN interface 2 port erriarena aE E e ea E e EA Eiis 178 LAN interface 2 POM meneri a EEE RR 179 USB ea sca sg cece cs ireen errape era aerea a rere EEE RK a E 180 WLAN Access POUL ssedees gt nstcsssssnstccectcenyassaeesseaacawessessanssstuanas REE a iiaa 181 Bluetooth Inter aCe 2 lt acceeacteccunnnseeeeretetecumnnneecentetenenininceecteeeeeommnreneniaecemiceions 182 Antenna inte
191. shown refer to step 7 below Use the predefined Default passkey or type in a new one This passkey is used by default when pairing devices with the EXPLORER 700 Next to Visibility select Show or Hide e If you select Show the device name of the EXPLORER 700 is shown to other Bluetooth devices that are searching for devices e If you select Hide other Bluetooth devices will not see the EXPLORER 700 Click Apply at the bottom of the window Pairing from your Bluetooth device For information on how to pair devices from your Bluetooth device see Pairing devices in which you can enter a passkey on page 55 Pairing devices with a fixed passkey Some Bluetooth devices such as headsets do not provide the possibility to enter a passkey for connecting to another device These devices have a fixed passkey which must be entered on the other device This section describes how to pair such devices with the EXPLORER 700 DZ The method for pairing devices may vary depending on your Bluetooth device Consult your Bluetooth device documentation for information Do as follows to pair the devices l 2 98 122988 E Connect a computer to the EXPLORER 700 e g using the LAN interface Start up the EXPLORER 700 Refer to Getting started on page 13 Turn on Bluetooth on your Bluetooth device and place it close to the EXPLORER 700 Access the web interface from your connected computer For further information see The web interfac
192. sions shows the start time bytes in bytes out and estimated charge of each Standard data session e Streaming data sessions shows the start time duration type Streaming 32 64 128 or 256 kbps and estimated charge of each Streaming data session Date and time is UTC time received from the satellite DMZ The estimated charge is based on your entries under ADMINISTRATION gt Call charges Thrane amp Thrane does not take responsibility for the correctness of this estimated charge You can sort each of the lists by clicking the title of the column you wish to sort by If a list covers more than one page you can click the relevant link at the bottom of the page to go to another page When there are more than 100 calls in the total list the oldest calls are automatically removed to make room for new calls 98 122988 E Using the Call log 97 Chapter 5 Using the web interface Handling messages Sending an SMS message from the EXPLORER 700 If the EXPLORER 700 is not online when you attempt to send a message the message is moved to the Outbox in stead of the Sent folder Messages in the Outbox are not automatically sent when the EXPLORER 700 goes online For further information on the Outbox see the next section Options for messages in the Outbox To make sure a message has been sent check that it has been moved to the Sent folder To send an SMS message from the EXPLORER 700 do as follows l 2 98 12
193. t USIM 1 and USIM 2 Make sure the SIM card is inserted in the SIM slot marked USIM 1 The display shows The EXPLORER 700 is Make sure the view to the GPS satellites is not blocked To obtain GPS fix the EXPLORER 700 should be placed flat on an even surface pointing straight upwards with a clear view to as much of the sky as possible When the EXPLORER 700 has obtained GPS fix you can point the antenna towards the BGAN satellite To see the GPS status enter the menu system and select PROPERTIES gt GPS STATUS 98 122988 E The display shows The BGAN network is only EMERGENCY available for emergency ONLY calls The reason may be one of the following 1 Your Airtime subscription 1 Check your subscription with the has expired Airtime Provider 2 You are using the wrong 2 Check that your SIM card is valid for SIM card communication on the BGAN network The display shows The EXPLORER 700 cannot Check that your SIM card is valid for NOT register on the BGAN communication on the BGAN network REGISTERED network Check your subscription with the Airtime Provider 158 Chapter 6 Maintenance and troubleshooting Problem Possible Cause Remedy The EXPLORER 700 cannot obtain its position using GPS There is no GPS signal or the signal is weak If the EXPLORER 700 has not been used recently within the same location it can take up to 10 minut
194. tatus enable or disable DHCP If you select Enabled the internal DHCP server in the EXPLORER 700 is enabled Under Local IP address and Netmask type in the IP address and netmask for your EXPLORER 700 This is the local IP address for your EXPLORER 700 when it is in Router mode Under TCP IP select whether your computer uses a Dynamic IP address or a Static IP address If you are using a static address type in the address This is the IP address used externally on the satellite network To check this setting on your computer see the TCP IP properties of the LAN connection Under IP Header compression select Enabled or Disabled For information on this setting see Header compression on page 108 Select the source of the APN Access Point Name There are four options for setting the APN Unless you have special requirements it is recommended to use the SIM default or to set the common APN to SIM default and then select Common here You have the following options Common The APN is taken from the Common APN defined under SETTINGS gt Common Refer to Setting a common APN on page 134 e SIM default The APN is taken from the SIM card e Network assigned The APN is assigned from the network e User defined Type in the APN APNs are provided from the Airtime Provider If your APN uses a password type in the user name and password provided from the Airtime Provider Select Automatic activation Enabled or Disabled DZ I
195. terface in the EXPLORER 700 Managing calls and data sessions Start stop a Streaming session on the LAN interface DB Before starting a Streaming session make sure you have set up a Streaming Profile and activated it for the relevant interface in the SETTINGS gt LAN window To start or stop a Streaming session click the relevant link under STREAMING PROFILES ON LAN For information on setup of the LAN interface see Configuring the LAN interface on page 112 For information on how to set up a Profile see Using Profiles on page 145 Start stop Standard data on the LAN interface By default Standard data is always activated on the EXPLORER 700 If you only want Standard data to be activated when you have specifically enabled it you can disable automatic activation using the SETTINGS gt LAN page When automatic activation is disabled in the LAN page you can manually activate deactivate Standard data from the Dashboard by clicking Start Standard or Stop Standard under PROFILES ON LAN at the bottom of the page ONGOING DATA SESSIONS ONGOING CALLS No active data sessions No active calls PROFILES ON LAN Start Standard Refresh Ee 98 122988 E The Dashboard 92 Chapter 5 Using the web interface Viewing information on calls and data sessions The following sections in the Dashboard show information on calls and data sessions ONGOING CALLS is a list of calls that are currently active The list shows the call type
196. that the installation was successful display the list of modems on your computer for details refer to the documentation for your operating system Two ports called Thrane amp Thrane EXPLORER port 1 and Thrane amp Thrane EXPLORER port 2 should be displayed 13 Create a dial up connection as described in Creating a dial up connection on page 79 Connecting to the USB interface This section does not describe configuration of the USB interface For information on configuration see Configuring the USB interface on page 110 If you are connecting your computer to the USB interface for the first time see First time setup of USB on page 74 To connect to the USB interface do as follows l 2 Power up your computer Connect the USB cable to the USB port of your computer Connect the other end of the cable to the USB connector on the EXPLORER 700 DCIN USB WO DCOt Phone Fax LAN TLAN 2 SON 1 ISON 2 on He FF FR Power up the EXPLORER 700 and point the antenna as described in Getting started on page 13 To enable communication on the USB interface open your dial up connection as described in the following steps DZ The following description is for Windows XP If you are using a different operating system the procedure may be different In Windows XP select Connect To from the Start menu Select the dial up connection created for this USB connection Click Dial and wait for the connection to be establis
197. the EXPLORER 700 pair Bluetooth devices check status read and send SMS messages use the phone book and much more The following chapter Maintenance and troubleshooting provides guidelines for troubleshooting and for general maintenance 98 122988 E What s next 152 Chapter 6 Maintenance and troubleshooting In this chapter This chapter gives guidelines for troubleshooting and for general maintenance It also provides an overview of the different means of status signaling Getting support Overview If this manual does not provide the information required to solve your problem you may want to contact your Airtime Provider or your local distributor Airtime support If you need assistance from your Airtime Provider please call the help desk To see the help desk number enter the display menu system or the web interface of your EXPLORER 700 and select HELP DESK This help desk number is either taken from the SIM card or entered manually If no number is available under HELP DESK check your Airtime subscription for a contact number EXPLORER 700 support If you need assistance with problems caused by the EXPLORER 700 please call a distributor in your area Click this link to see a list of Thrane amp Thrane distributors DMZ The list of distributors is located on the EXPLORER 700 CD ROM delivered with your EXPLORER 700 so it may not always be up to date An updated list is available on Thrane amp Thrane
198. the LAN interface will be running a Streaming connection until you select another Profile or disconnect the interface However if you select one or more Secondary Profiles you can set up your Traffic Flow Template so that it will only use the Streaming Profile for certain types of traffic For further information on Profiles and Traffic Flow Templates see Using Profiles on page 145 and Using a Traffic Flow Template on page 148 12 Select the Secondary Profile To select more than one secondary Profile press and hold Ctrl or Shift while selecting Note 4 If you have selected both a Primary and one or more Secondary Profiles you must define a Traffic Flow Template before you can establish a valid connection The Context Identifiers CIDs for the selected primary and secondary Profiles are listed under Profile CIDs 13 Click Apply 98 122988 E Setting up the interfaces 114 Chapter 5 Using the web interface 14 Click Activate if you want to activate the changes to your Profiles Port forwarding Note that changes to your Profiles are not activated until you click Activate Port forwarding enables you to setup a server connected to the EXPLORER 700 while the terminal is in Router mode Without port forwarding it would not be possible to contact the server from the internet For information on how to set the terminal in Router mode see Configuring the LAN interface on page 112 The following example shows how to allow
199. the charge time is increased The indicator left to the display is constantly green as long as the battery is charging When the battery is fully recharged the green indicator is turned off If the EXPLORER 700 is switched on the green indicator will be flashing shortly every 2 seconds If a charging error occurs the green indicator on the EXPLORER 700 flashes rapidly See the Troubleshooting Guide on page 157 98 122988 E 154 Chapter 6 Maintenance and troubleshooting Accurate display of the battery capacity Storage To ensure accurate display of the battery capacity it is recommended to run a learning cycle for every 100 recharge discharge and at first time use The learning cycle must be performed at 20 C 30 C A learning cycle is performed as follows 1 Fully charge the battery 2 Remove external power and fully discharge the battery Use the EXPLORER 700 and or leave it on until it turns off automatically This way the EXPLORER 700 learns the complete capacity of the battery Note that it may take up to 36 hours to discharge the battery if it is not in use 3 Recharge the battery Do not leave the battery inserted in the EXPLORER 700 during storage If the battery is not to be used for a longer period of time do as follows 1 Fully charge the battery 2 Remove external power Then use the EXPLORER 700 or leave it on until the display shows a battery capacity of approximately 50 3 Switch off t
200. the keypad e To deactivate Stealth mode press C OK again 98 122988 E 45 Chapter 3 Using the display and keypad Setting the power up mode By default the EXPLORER 700 starts up automatically when you apply external power You can change this mode so that you have to press the Power button to switch on the EXPLORER 700 To set the power up mode do as follows 1 2 Select SETTINGS gt POWER UP MODE Select one of the following e AUTOMATIC to have the EXPLORER 700 power on automatically when external power is applied e MANUAL to have the EXPLORER 700 power on only when the Power button is pressed Selecting the language You can change the language used in the display and in the web interface for the EXPLORER 700 Do as follows 1 2 Select SETTINGS gt LANGUAGE Select the language you want to use The following languages are available e English e French e German e Russian e Spanish The web interface and the display menus will now use the selected language Restoring settings You can restore default values for the settings in the SETTINGS menu except the contrast setting The following settings are restored Backlight Audio indicators Stealth mode Interfaces enabled Power up mode Note that all other settings are left unchanged To restore settings do as follows il 2 98 122988 E Select SETTINGS gt RESTORE SETTINGS Press OK 46 Properties
201. tic IP address type in the address To check this setting on your computer see the TCP IP properties of the USB connection on your computer Under IP Header compression select Enabled or Disabled For information on this setting see Header compression on page 108 Select the source of the APN There are four options for setting the APN Unless you have special requirements it is recommended to use the SIM default or to set the common APN to SIM default and then select Common here You have the following options e Common The APN is taken from the Common settings defined under SETTINGS gt Common Refer to Setting a common APN on page 134 e SIM default The APN is taken from the SIM card e Network assigned The APN is assigned from the network e User defined Type in the APN APNs are provided from the Airtime Provider If your APN uses a password type in the user name and password provided from the Airtime Provider Select the Primary Profile Select a Profile from the scroll list This Profile is used by the USB interface as a first choice when possible If you have selected a Streaming connection as your Primary Profile the USB interface will be running a Streaming connection until you select another Profile or disconnect the interface However if you select one or more Secondary Profiles you can set up your Traffic Flow Template so that it will only use the Streaming Profile for certain types of traffic There are 5
202. ting a dial up connection on page 79 98 122988 E In this chapter 85 Chapter 5 Using the web interface Browser settings If you are connecting your computer using the LAN interface the Proxy server settings in your browser must be disabled before accessing the web interface Most browsers support disabling of the Proxy server settings for one specific IP address so you can disable Proxy server settings for the web interface only if you wish Consult your browser help for information To disable the use of a Proxy server completely do as follows DBD The following description is for Microsoft Internet Explorer If you are using a different browser the procedure may be different 1 In Microsoft Internet Explorer select Tools gt Internet Options gt Connections gt LAN Settings Local Area Network LAN Settings 7 H r utomatic configuration Automatic configuration may override manual settings To ensure the use of manual settings disable automatic configuration P Automatically detect settings J Use automatic configuration script fiddress M Proxy server r Use a proxy server For LAN These settings will not apply to Reessesscsncnatasnssecssonsncesssceseasncessacnsencnensunessensebencssssenseasnccssacnsonsneusssessensnecscesesonsnssasonssensnssncnesscsseasuoeacesesensnesse fiddress fio 1 1 8 Port 80 IV Bypass proxy server for local addresses cme
203. ting started Placing the EXPLORER 700 Please observe the following rules when placing the EXPLORER 700 e Antenna To ensure sufficient drainage in rainy conditions place the antenna with the compass facing up e Transceiver It is recommended not to use the transceiver of the EXPLORER 700 outdoors in rainy conditions without any extra protection The transceiver is designed for IP52 e For protection of the transceiver always leave the battery inserted Connecting cables After inserting SIM card and battery connect all relevant cables If you are using the transceiver with the antenna attached connect the cables before making the final adjustment of the antenna position Otherwise you may accidently move the antenna when you connect the cables Connector panel The connector panel is placed on the side of the EXPLORER 700 and has the following connectors e 1DC power input connector for connection to 10 32 V DC e 1USB connector e 1 Input Output connector for external control or signaling e 1 Bluetooth Handset charging connector marked DC OUT e 2 Phone Fax connectors e 2 LAN connectors e 2ISDN connectors Antenna connectors In addition to the connectors in the connector panel the EXPLORER 700 has two connectors for connecting the antenna 98 122988 E 20 Chapter 2 Getting started one on the transceiver and e one on the antenna For information on how to connect to a specific interface
204. to accept What s next NS ERT S M This chapter has explained how to navigate in the display menu system and how to use it for basic setup of the EXPLORER 700 The following chapter Using the interfaces explains in detail how to set up and use each interface of the EXPLORER 700 98 122988 E 51 Chapter 4 Using the interfaces In this chapter This chapter describes how to use the interfaces of the EXPLORER 700 For each connection type it describes how to connect cables and the necessary setup to establish a connection It does not describe advanced configuration of interfaces For this type of information refer to the Configuring sections for the data interfaces in Chapter 5 Using the web interface General Tools for setup and use Overview The display and keypad can be used for simple setup but for enhanced use and for configuration of interfaces you need to connect a computer PC laptop or similar With a computer and a browser you can use the following to set up the EXPLORER 700 e The built in web interface of the EXPLORER 700 e The BGAN LaunchPad The web interface in the EXPLORER 700 The web interface is a built in web server for setting up and controlling the EXPLORER 700 using a connected computer with a browser No installation of software is required unless the computer is connected via USB For information on how to use the web interface see Using the web interfa
205. transmitter in the computer and on the transmission conditions Bluetooth Medium Can be complicated Wireless connection depending gn Up to 100 m depending on the operating system transmitter in the computer and on the transmission conditions 98 122988 E Using a computer 69 Chapter 4 Using the interfaces Standard or Streaming data Definition The BGAN network supports different classes of data connection to the Internet The main classes are Standard data and Streaming data e Using a Standard data connection several users can share the data connection simultaneously This type of connection is ideal for TCP IP traffic such as e mail file transfer and Internet and intranet access The user pays for the amount of data sent and received e Using a Streaming data connection you get an exclusive high priority connection ensuring seamless transfer of data This type of connection is ideal for time critical applications like live video over IP The user pays for the duration of the connection per minute charge DZ For optimum performance it is important that you select the right traffic class when defining Profiles for your connection You can set up various types of connection using the Profiles and a Traffic Flow Template For further information see Using Profiles on page 145 and Using a Traffic Flow Template on page 148 Setting up and activating a Streaming connection By default any data connection on the EXPLORER 7
206. type B female Max data rate 12 Mbps Max cable length 5 m 16 4 ft Max units connected 7 physical devices Driver Proprietary enclosed on CD with the product 98 122988 E 180 Appendix A Technical specifications WLAN Access Point Specifications Item Specification Standard IEEE 802 11 a b g Antenna Dual space diversity antennas integrated in transceiver unit Frequencies 2 4 GHz 802 11b g or 5 GHz 802 11a Max coverage outdoor 100 m 328 ft Max data rate 54 Mbps a Performance depends on a wide range of factors and actual usage 98 122988 E 181 Bluetooth interface Appendix A Technical specifications Specifications Item Specification Version 1 2 Standard Power Class 1 The Class 1 interface also supports Class 2 and Class 3 peripherals if they support RSSI Received Signal Strength Indicator Antenna Integrated in transceiver unit Physical media Frequency Hopping Spread Spectrum RF Max data rate 721 kbps 57 6 kbps Frequency 2400 to 2483 5 MHz Max coverage outdoor 100 m 328 ft Max number of devices connected 7 Profiles supported Cordless Telephony Profile CTP Service Discovery Application Serial Port Profiles SPP e Dial up Networking DUN e LAN Access Profile LAP e Headset Profile HSP 98 122988 E a Performance depends on a wide range of factors and actual usage 182 Ap
207. uetooth devices with local number and Bluetooth name web interface Access the web interface and select SETTINGS gt Bluetooth gt Paired Devices The paired voice devices are listed with their local phone numbers Local numbers of analog phones and ISDN phones are assigned according to the table in Overview on page 64 Note that if you are using local numbers for ISDN devices the numbers must be programmed in the devices 98 122988 E Using a phone or fax machine 65 Chapter 4 Using the interfaces Handling waiting calls DB The phone must have an R key to be able to use these functions The EXPLORER Bluetooth Handset uses a softkey in stead of the R key During a call if a second party attempts to make contact with you you may hear a Call Waiting indication The Call Waiting indication is two beeps and a pause of 3 seconds then two beeps again etc If no action is taken the waiting call is released after a time out period In the web interface you can enable or disable the call waiting indication For further information see Call waiting on page 129 When you receive a Call Waiting indication you have the following options If you want to Do as follows Clear the current call PressR 1 within the time out period and accept the waiting call Hold the current call PressR 2 within the time out period and accept the waiting call Ignore the waiting call Take no action Reject th
208. um upload bit rate allowed for this Profile e Maximum bit rate dl kbps is the maximum download bit rate allowed for this Profile Guaranteed bit rate ul kbps is the guaranteed upload bit rate needed for this Profile e Guaranteed bit rate dl kbps is the guaranteed download bit rate needed for this Profile D When you click Apply the bit rate values you typed in may be rounded off because only certain values are allowed In the Delivery order row select from the scroll list whether or not data should be delivered in the same order it was sent Yes means the data packets are delivered in the same order they were sent In the Maximum SDU size byte row type in the maximum allowed packet size in Bytes rounded off to nearest 10 The maximum packet size possible is 1520 In the Delivery of erroneous SDUs row select one of the following from the list e Yes means packets are allowed to contain errors This setting is suitable for delay sensitive transmission because the need for retransmission is limited The SDU Error settings in step 8 and step 9 will apply e No means packets are not allowed to contain errors and the SDU Error setting in step 8 will not be applied This setting is suitable where error free transmission is important and delays are accepted e No detect means that errors will not be detected and the SDU Error setting in step 8 will not be applied If you selected Yes in step 7 select from the SDU e
209. w the name and phone number of your Airtime Provider if it is available on the SIM card If the information is not available on the SIM card you can use the built in web interface of the EXPLORER 700 to store the help desk name and number For further information see Accessing the Help desk on page 151 98 122988 E 49 Chapter 3 Using the display and keypad Dynamic information in the display Types of display information Text in the display can be e Information of received messages e Alarms e Status information e Request for action Received messages Alarms When messages arrive in your EXPLORER 700 the display indicates the number of new messages that 2 MESSAGES have arrived and the red message indicator is RECEIVED flashing SD eS 2 Ce The messages can be SMS messages or notification of voice mail e Tf the message is an SMS message press OK to view the message e If the message is information of voice mail press OK or C to go back to the Main screen The red message indicator will keep flashing until you have collected your voice mail e To hear your voice mail call the voice mail service number provided by your Airtime Provider e To see the voice mail service number select PROPERTIES gt VOICE MATL NUMBER When alarms are issued in your EXPLORER 700 the display indicates the number of new alarms and the red message indicator is flashing 1 ALARM PENDING To view currently a
210. ying information fast under any condition TheEXPLORER 700 provides access to the highest bandwidth available on the BGAN network up to 492 kbps The system offers multi user as well as single user functionality making it a flexible solution for a variety of applications 98 122988 E 1 Chapter 1 Introduction Applications include e Internet browsing e E mail e Phone and fax services e Large file transfers e Video conferencing and Streaming e VPN Virtual Private Network access to corporate servers In this chapter This chapter gives an overview of the BGAN system and services and introduces the EXPLORER 700 It also gives an overview of the physical unit and its features and functions 98 122988 E 2 Chapter 1 Introduction The BGAN system What is BGAN The Broadband Global Area Network BGAN is a mobile satellite service that offers high speed data up to 492 kbps and voice telephony BGAN enables users to access e mail corporate networks and the Internet transfer files and make telephone calls Coverage The Inmarsat BGAN services are based on geostationary satellites situated above the equator Each satellite covers a certain area footprint The coverage map below shows the footprints of the BGAN system ten ier ten is im m wr a nv m w ur a tou Eea iar Wear ie FI 1 4 satellite F2 1 4 satellite F3 l 4 satellite The map depicts In marsas expectations ofooverage but doesnot www inmar
211. you may call the Help desk By default the Help desk is the phone number for your Airtime Provider if it is available on the SIM card Select HELP DESK from the left navigation pane Thrane amp Thrane srenat mon OS sa BI Ge SY SUPPORT pASHROSED For help please contact Please enter support information here PHONE BOOK MESSAGES Generate diagnostic report to file Generate report CALLS SETTINGS PROPERTIES ADMINISTRATION HELPDESK SITE MAP hs 4 gt Booo S ee 7 If the Help desk number is available on the SIM card the number is displayed as a link To change the number click the link change the number and click Apply If you need help with EXPLORER 700 issues you should call your local distributor Generating a diagnostic report If you want to generate a diagnostic report do as follows 1 Click Generate report from the HELP DESK window In some browsers the file may open directly in your browser If it does choose File gt Save As to save the file 2 Choose a location for the file and save it The diagnostic report contains relevant information for troubleshooting Please enclose this file when you are reporting an error 98 122988 E Help desk and diagnostic report 151 Chapter 5 Using the web interface What s next This chapter has explained how to use the web interface for setup and use of the EXPLORER 700 You should now be able to set up
212. your EXPLORER 700 or enter the menu system and select PROPERTIES gt TERMINAL gt HARDWARE gt UNIT SER NO The new device is now paired and ready to communicate with the EXPLORER 700 E gt Maximum 7 devices can be paired with the EXPLORER 700 If you have already paired 7 devices you have to unpair a device before you can pair a new one For information on how to unpair devices see Unpairing devices on page 124 98 122988 E Bluetooth pairing 55 Chapter 4 Using the interfaces Using a phone or fax machine Selecting the call type Definition The phone connection can be either a Standard Voice connection or a 3 1 kHz Audio connection In the web interface you can set up which type of connection to use by default when you make or receive a call from the Phone Fax ISDN or Bluetooth interface When connecting a fax or a modem you must use 3 1 kHz Audio Example If you always have a fax connected to the same Phone Fax interface you can set this interface to 3 1 kHz Audio only This will mean that if an incoming Standard Voice call is received this Phone Fax interface will not ring Selecting the default outgoing call type To select the default call type for outgoing calls first connect a computer Refer to the relevant section in this chapter e g Connecting to the LAN interface on page 72 For information on how to set call types for ISDN see Configuring the ISDN interface on page 132 For the Phone Fax or Bluetooth inte

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