TriVision Quick Guide 20141105
Contents
1. 2 0 Installation 2 1 Pre requisites and Initial Connection TriVision box indoor models bullets outdoor cameras iPhone iPad Android Windows PC or Mac OS or Linux computer with internet browser Computer is only required for initial setup later the camera can work by itself without any computer present at the camera location 3 A local area network with a router gateway and an available Cat5 wired network jack on your router not on your computer The wired network connection is only needed for initial setup later the camera can be used wireless with 802 11b g n If no Cat5 jack is available please see Appendix A page 68 in user manual for alternative setup procedure You can start using the camera on your own network almost as soon as you plug it in 1 Just connect the included blue Cat5 cable to the network jack on the camera and connection the other end to one of the LAN jacks of your router 2 Then connect the power supply to the camera and to a wall plug If your camera has a removable antenna you may want to attach it now IMPORTANT Make sure camera is plugged into your router Airport Extreme Time Capsule not the computer even if your computer has an available Cat5 LAN jack Important Note DHCP server and UDP port must be enabled on your router which is default setting on most routers for automatic assignment of IP address to the network camera if needed please refer to your router s user ma2. TRIVISION connect protect QUICK GUIDE A 8 S T R IVI S l O N Wireless Streaming Video S T R Mi S I O N Wireless Streaming Video connect protect I wori Gamen connect protect IP Network Camera NC 213WF NC 316W Setting gt i FN mt m O S T R IVI S I O MM Wireless Streaming Video S T R Mi S I Oo N Wireless Streaming Video connect protect IP Network Camera connect protect IP Network Camera NC 217W NC 218WF gt T IS T R IMI S j O hd Wireless Streaming Video S T R IVI S l O N Wireless Streaming Video connect protect IP Network are connect protect IP Network Camera NC 219W NC 220WF temno CO J oega setting gt ay j Setting gt J T A Camera Installation for iPhone iPad Android PC and Mac Note For advanced features such as motion detection zone schedule Email alarm FTP uploading NAS SD card recording firmware upgrade and more proceed to the user manual Camera installation for PC and Mac TRIVISION connect protect 1 0 Introduction 2 22 22 22 nn 2 oon nnn nnn nnn nn nnn nnn enna enna nena nena nnn 3 2 0 Installation 22 2 nnn nnn nn nnn nn nnn nnn nnn nnn nn nnn 4 2 1 Pre requisites and Initial Connection
3. 4 2 2 Camera Installation on an iOS Device iPhone iPad 5 2 2 1 Wireless Setup on iOS Device iPhone iPad 6 2 3 Camera Installation on Android OS Device Smartphone Tablet 7 2 3 1 Wireless Setup on an Android Device Smartphone Tablet 8 2 4 Camera Installation on a PC or Mac 9 2 4 1 Muliti Live Cameras Viewing on One Screen 10 2 4 2 Video recording storage and viewing in Camera Live Software 11 2 4 3 Snapshots storage and viewing in Camera Live Software 12 2 4 4 Play Delete and Modify Cameras 13 2 4 5 Wireless Setup in Browser on PC or Mac 14 3 0 Frequently Asked Question 2 17 TRIVISION connect protect 1 0 Introduction Thank you for purchasing a TriVision internet video camera The ca
4. hange this by clicking here TRIVISION connect protect System Support Reboot Click on Network then click on Wireless setup and you ll get to this screen Go http 192 16 RS TRIVISION connect protect Wireless setup Wireless SSID Mode Enable Disable wirelessnc Infrastructure select Infrastructure mode if using wireless router Security mode Encryption type WPA key Re type WPA key WPA2PSK TKIP Apply Test A Camera Homepage Wizard Search system Support x al tn ve 183 Reboot Camera Network Wireless Setup TCP IP Setup DDNS Setup UPNP Setup Alarm Alarm Server Storage Tools Click the Search button for the camera to scan for available Wi Fi networks to connect to You may see a whole list of networks in your neighborhood A new screen will display all the wireless networks found 15 TRIVISION connect protect Infrastructur Infrastructure Infrastructure Infrastructu Infrastructure frastructure Tastructu rastructure rastructure tructu Select the desired network and click Apply The camera will automatically choose the best options for connecting to the network You then need to enter your Wi Fi password If your network is not listed try Search again or repositioning your camera nearer to the wireless device or un hide your network name if your r
5. Video recording storage and viewing in Camera Live Software 1 Select and view the camera s live from Camera screen then click on O Video recording at the bottom of the screen to start the video recording and then click on the Q icon again to stop the recording Camera Live E Hx eS OLE i I R i OTH N N Nee Camera MultiLive Video Album Setup High Definition Camera 10 29 2014 04 34 54 1920x1080 56 4FPS 1 81Mbps Version 1 1 Build 20140918 2 Click on video menu at the topper screen and select the camera then you can view and playback the recorded video Note The recorded video file will be automatically created and stored on your PC under Camera Live album under root C Camera Live HX F j Vk a ul Sl N N Nama Camera MultiLive Video Album Setup Videos Finland NC 316W NC 336PW USA V NC 316P USA USA Keith Heard US NEIL NC 336PW NC 336PW 1080p USA 20141029 _033050 mp4 20141029_033110 mp4 NC 336W USA coe eeeeee amp G Front door NC 336PW Version 1 1 Build 20140918 11 TRIVISION 2 4 3 Snapshots storage and viewing in Camera Live Software 1 Select and view the camera s live from Camera screen then click on Snapshot at the bottom of the screen to take snapshots Camera Live Ee HX SEX ef R a ul Si Camera MultiLive Video Album Setup High Definition Camera 10 29 2014 04 34 54 5 1920x1080 56 4FPS 1
6. 81Mbps Version 1 1 Build 20140918 2 Click on Album icon to view the snapshots in Album Note The snapshots file will be automatically created and stored on your PC or Mac under Camera Live album in Files Archive under root C Camera Live f x a gt a l A gt v ae wee Camera MuiltiLive Video Album Setup Photos Finland NC 316W NC 336PW USA NC 316P USA USA Keith Heard US NEIL NC 336PW a 20141029 033121 jpg 20141029 033122 jpg eat p ae a 20141029 _033123 jpg NC 336PW 1080p USA NC 336W USA Front door NC 336PW y n p 2 a et ays an 20141029 033124 jpg 20141029 _033125 jpg Version 1 1 Build 20140918 12 2 4 4 Play Delete and Modify Cameras Click on Camera Live 3 6 Camera MultiLive Video A VRMNS17A2RKFA5BW8RY1 720P outdoor menu to play delete modify camera o Album Ss sex j sp gm i t x lt TSMSTN7U67A7A4VWS7EI 2710 720p i 5 UBG5S1526LEZ95VWCRFJ A TRMSION aa TZMNUDSA6B6R85BWC7C1 a V5WST5726FEZT5VWTTI 9712 720p 1375 720p gt UCAM 213WF play delete modify aa TZSSUSTUBDK794VWCTES UCAM247 720P NC 219WF Version 1 1 0 Build 20130509 Camera Live e 0x e LA a af K ar kd N Ni Camera MultiLive Video Album Setup High Definition Camera 10 29 2014 05 18 51 Version 1 1 Bui
7. D card slot is right under the reset button show below Please be very careful not to touch the lens The Micro SD slides into the slot and there is a positive click when it is locked in place If it doesn t want to go in effortless it is probably upside down When done please be careful when screwing the front part back on to make sure the threads are engaging nicely Do not use any tools hand tight is good enough Q Can the SD card be accessed remotely A Thanks for your good question Yes the MicroSD card can be accessed remotely you can view the recordings on microSD card through the app Anyscene And also you can remotely access the micro SD card when you sign in to the web server that is built into the camera The MicroSD card is not included with each camera If you happen to prefer using a NAS drive instead of the MicroSD the same menu on the camera allows you to access the recorded files on the NAS drive remotely as well Q What s the largest microSD card the camera will support A The camera supports MicroSD cards in any size from 1 GB to 128 GB with any speed class We recommend class 4 or higher Please refer to the User Guide or check with us directly regarding instructions for formatting the MicroSD card Q how can setup motion detection zone schedule Email alarm FTP uploading NAS SD card recording firmware upgrade and more in camera Live app A No Camera Live app is for multi cams viewing
8. RIVISION connect protect 2 3 Camera Installation on Android OS Device Smartphone Tablet Camera Installation on Android is very similar to setting up on iOS device 1 Download and install Anyscene App from the Google Play Store Click the Anyscene icon on your Android device the Add Camera screen will appear gt all 11 39 Click here to add camera 2 Enable Wi Fi on Android device and connect to the router in your LAN network Please note The Anyscene app will only detect cameras that are on the same network as your Android device Ensure the camera is plugged in to the same router network switch that your Android devices are connected to 3 Press on Search button the app will automatically scan for available camera UID alphanumeric string with IP address in your LAN network Ej w F gt al 11 40 EF i Add Camera Device Setting TLSSVN A2ZDAZUSVWCRE Refresh Cancel 4 Select the camera UID and Enter password default camera login password is admin without quotes Assign a Name to the camera to help identify this camera if more than one camera is in use Press the Save button and your camera will show up under Camera List Ale fis Add Camera c Camera TI SSVI AIMAFIIS WCRE iaig TLSS5VN7A2DAZUS5VWCREJ A2DAZUSVI Search Online Scan E Click here to add camera Security Code OK lal Cancel 5 Wait
9. What is included on the installation CD A Camera Setup and Camera Live utilities for PC Mac and the User Manual Quick Guide Q Is software available for Mac OS A The Camera Live software Mac OS version is available Q How do know which outdoor camera model have A The product packaging and sticker on the product cable shows the model number Model NC 316W NC 326W NC 336W support wireless connectivity Model NC 316P 326P 336P support Power over Ethernet POE and model NC 316PW NC 326PW NC 336PW support both wireless and POE connectivity Q Can the outdoor cameras be powered over PoE A Yes our outdoor cameras including the NC 326PW HD 720P NC 336PW HD 1080P have PoE If you use a PoE injector such as Dlink DWL P200 you can operate the camera with wired or wireless networking Or you can use a PoE network switch such as the Netgear GS 108PE to provide power and networking connectivity over a single Cat5e cable up to a distance of 300 ft Please note that only a PoE injector and not a switch should be used if you intend to use the wireless networking feature of the camera while you can use either a switch or PoE injector to use wired networking Q How long is the mounting bracket I m thinking about attaching it to the top of the camera A The included mounting bracket is designed to attach either from the top or the bottom There is a sunshield at the top of the camera If you like to use it even with the camera mounted from
10. for online status and just tap to view the camera s Live from anywhere anytime TRIVISION connect protect 2 3 1 Wireless Setup on an Android Device Smartphone Tablet Wireless setup on Android is very similar to setting up on iOS device Please follow up the procedures below 1 Press and hold Camera name until the menu shown below pops up And Press Edit Camera WE Camera A TLSSVN7A2DAZUSVWCRE eee Online rs me xJ Reconnect Click here to add camera sy Edit Camera 2 Select Advanced setting and Press Advanced tab and then select Wi Fi Setting and press Mange Wi Fi networks tab H Li o Fu TT Fi e Ae Edit Camera Advanced Setting Wi Fi Setting Advanced Setting SSID Manage Wi Fi networks OK Cancel OK Cancel 3 Press on the arrow to view list of available networks The app will search for available wireless networks Select your network from the list and type in your Wi Fi password also known as wireless key and press OK to complete the setup After successful wireless setup remove the network cable and the camera should work through the wireless network after a short delay Bey Advanced Setting ceo Manage Wi Fi networks Wi Fi Setting Signal strength 100 ee Manage Wi Fi networks Wireless password Cancel TRIVISION connect protect 2 4 Camera Installation on a PC or Mac Ca
11. ld 20140918 Click on eo to go back to camera list Click on Click on wv to select camera T Click on to delete items to full screen live viewing a Click on x to take a snapshot Click on to zoom out display ratio Click on to record video Click on D to zoom in display ratio 13 TRIVISION connect protect 2 4 5 Wireless Setup in Browser on PC or Mac For Advanced setting please check the user manual for PC and Mac 1 Click Setup button on the top of the Camera Live screen then click search tab several times you will get the camera information ip address Mac address UID code and more Camera Live Ox amp Camera MultiLive Video Album Model Name Location IF Fort MAC P2P UID 1 NC 336W HD 10 NC 336W HD 108 Default Location 192 168 1 7 amp 0 Dedde VEWNSNYACLAS 2 NC 336W HD 10 Network Camera Default Location 192 166 1 11 80 OreOtatd lace TRGSVOFKEDUFS Version 1 1 5 Build 20140603 2 Select the camera then click browser tab You will go to the main login screen in web browser on your PC or Mac Sorex ES isere 7 TRIVISION connect protect eS 14 To see video click on Enter The default setting Username admin Password admin 3 Click setting from the main camera login screen will get you to this CAMERA SETTINGS t p te 4 ra CISU ar Sif avr I Fer orirren pessword hes not been changed F
12. mber it you can check your router s wireless setup menu or ask the person who set up your wireless network After installing the Anyscene app on your iOS device and add the camera to the app you can start using your camera immediately to view the live in hardwired mode Now go ahead the wireless configuration below 1 Press the arrow next to the camera name from camera list and press on Advanced Setting Camera List Back Edit Camera Name Camera UID C3899XNESYAZBM6 Password eeceee Advanced Setting gt Reconnect 2 Click Wi Fi setting the app will automatically scan for available Wi Fi networks to connect to You may see a whole list of networks in your neighborhood A new screen will display all the wireless networks found Back EE Bot y allele Back WiFi Networks Security Code gt _ Choose a Network Netgear V Video Quality Medium gt cooke2012 Video Flip Normal gt Unknown Environment Mode Indoor 50Hz gt wirelessnc WiFi Netgear gt BD888 3 Select your network among this list and enter your Wi Fi password also known as wireless key then click join Now you can remove the network cable the camera should work through the wireless network after a short delay Camera List Please enter password for Netgear anbash Cancel Enter Password Password _ Ones Camera Online alsel LI zixi clvjo n u s n e G oa T
13. mera Installation on PC or Mac is very similar to setting up on iOS Android device 1 Connect the included blue Cat5 cable to the network jack on the camera and connection the other end to one of the LAN jacks of your router then connect the power supply to the camera and to a wall plug For initial setup you need to connect the camera directly to your router or switch with a network cable You cannot connect wirelessly to the camera without first setting it up via a network cable 2 Download and Install the Camera Live software from the installation CD in the package on your PC or Mac if your Mac doesn t support CD slot please check with our technical support info trivisiontech com for the link of the Camera Live software Please note The Camera Live will only detect cameras that are on the same network as your computer Ensure the camera is plugged in to the same router network switch that your computer Smartphone are connected to 3 Camera Installation on PC or Mac with Camera Live software Total 3 steps A Click Camera Live icon on your desktop Click on Add video then click on discover the software will automatically find the camera UID in your LAN network B Enter the password default setting admin without quotes Assign a Name to the camera to help identify this camera if more than one camera is in use C Wait till the chain in green then click to view the camera s live Now you can view the camera s live o
14. mera can be accessed remotely and controlled from iPhone iPad Android PC and Mac over an Intranet or the Internet via our provided apps software or a web browser The user friendly installation procedure and intuitive web based interface allows easy integration with your home or business network or Wi Fi The camera also comes with motion detection software that can generate alarm triggers via e mail and by uploading images straight to a website In our experience we find that our customers get comfortable with advanced features quickly and then start using the camera on a daily basis to keep in touch with their home or loved ones Using a iPhone iPad Android Mac or PC you can view very high quality live streaming video direct from the camera It is excellent for applications such as a baby monitor nanny cam pet cam party cam security amp surveillance remote observation elder and patient care as well as limited video conferencing or event broadcasting An exciting new feature is the ability to turn your iPhone iPad iOS device and Android OS smartphone Tablet into a baby monitor without professional installer Extra wires IP address setting DDNS address setting or router setting needed just plug and play Actual unretouched picture of iPhone showing live streaming video from a ViPcella camera in another city over the cell phone network 3 G and local Wifi connections can show smoother video TRIVISION connect protect
15. n this PC or Mac from anywhere at any time no matter in LAN or WAN network or 3G 4G network or ADSL network on the PC camera Live e mX 2 oe a peg ar A a H aaa Camera MultiLive Video Album Setup ii TNGSSDSSBRREEES VV UZS ieee 8 RD NC 336PW 1080p USA U3W5TX5K2DER94BWS8RD1 UXM5T1522RPR85BWCRCJ Finland NC 316W NC 336PW USA Add Camera No Vid lt 10 J Password Tit Name FVM99MDEA MRR URS 1BW3RY1 John Canfiled U S A OK Cancel Version 1 1 Build 20140918 2 4 1 Muliti Live Cameras Viewing on One Screen 1 Clicking on menu on the top of the screen then Clicking on bottom of the MultiLive screen will get you to this Camera Live y ia Pa 4 S g aT bud V Viae Camera MultiLive Video Album Setup High Definition Camera 10 29 2014 04 Select Camera Finland NC 3164 HC 316P USA USA Keith Heard dae John Canfiled VU i WO 2RAW SA No Video US NEIL NC 336P4 NC 336PW 1080p 1 OK Cancel 768x432 9FPS 694 45Kbps 768x432 14FPS 646 28Kbps 2 Select cameras from the list to view multi cams live on one screen Camera Live a 4 feo ot Si a _ boh Camera MultiLive Video Album Setup High Definition Camera 10 29 2014 04 04 59 back poreh 768x432 9FPS 785 34Kbps 768x432 7FPS 169 62Kbps 10 TRIVISION selection from the Version 1 1 Build 20140918 Version 1 1 Build 20140918 TRIVISION 2 4 2
16. nual on how to enable DHCP server and UDP TRIVISION connect protect 2 2 Camera Installation on an iOS Device iPhone iPad 1 Download and install Anyscene App from iPhone Apple Store on your iOS device Enable Wi Fi on iPhone iPad iOS device Please note The Anyscene app will only detect cameras that are on the same network as your iOS device Ensure the camera is plugged in to the same router network switch that your iOS devices are connected to 3 Click Add camera the app will automatically search cameras from LAN network The camera UID alohanumeric string all in upper case will be listed below Add Camera Add QRCode C749A9NYJYA7BM6PWZCS 192 168 168 76 TVWNV5526DU7V5VWCRE1 192 168 168 4 A Add Camera 7 4 Select the camera s UID and enter Password default password admin without quotes And assign a Name to the camera to help identify this camera if more than one camera is in use Then Press Save Cancel Add Camera Name Camera UID C3899XNE9SYAZBMEP Password 5 Wait for online status and just tap to view the camera s Live from anywhere anytime Camera List e Sei Online Camera Online gt Camera TRIVISION connect protect 2 2 1 Wireless Setup on iOS Device iPhone iPad Most likely your wireless network was set up with a password also known as wireless key If you don t reme
17. on one screen and automatic connection with your cameras without DDNS or port forwarding setup Note For those advanced feature setup Proceed to the user manual camera installation for PC and Mac For Technical questions please email info trivisiontech com For updated Firmware User Manual please download from our site http www trivisiontech com We pledge that we will not let you fail Contact us with any questions no matter how simple or how complicated 18
18. on the CD for details Q What is the maximum number of cameras that can be viewed using Camera Live application A 32 cameras on a PC 4 cameras on smartphones Q Can same camera be viewed on the same computer in more than one browser window A Yes 17 TRIVISION connect protect Q Can Camera setup and Camera live be used at the same time on the same computer A Yes Q Can we add Dynamic Domain Name Service DDNS in Camera setup application to view camera via remote access A Yes it can support DDNS but if you have installed the apps on your PC and smartphone then it s not necessary Q Using Anyscene Smartphone application why do see black screen or why is there a long delay in video displayed on my iPhone iPad or Android device A The video resolution is too high to be supported by the network bandwidth Go to camera Settings and change Video Quality to Medium or Low Q Can record audio and video from the camera A Yes there are a number of available options to record audio video from this camera to an SD card ora Network Attached Storage NAS see User Manual for more details Q Where is the Micro SD card slot on the outdoor camera A To access the Micro SD card slot on the outdoor camera please bring the camera indoor in an area of low humidity then unscrew the entire front part of the camera It is easiest to do it if you take the sunshield off first The Micro S
19. outer is configured as a closed system Do NOT manually change any of the settings SSID Mode security mode Encryption type TRMSsION Wizard System Suppot Reboot gt Camera Wireless Setup Y Network Wireless Enable Disable Wireless Setup TCP IP Setup SSID NUUO DDNS Setup Mode Infrastructure v UPNP Setup select Infrastructure mode if using wireless router P2P Setup Security mode WPA2 PSK v Storage Encryption AES v Task WPA key eeccccce Tools Re type WPA key eececeee Please remember that both WPA and WPA2 keys are case sensitive and need to be between 8 and 63 characters When you have entered the key click on Apply you ll get a message about Wireless setup accepted successfully but that only means that the information was stored in the camera Now you should use the Test feature to check if you typed it correctly If the test reports Success you can remove the network cable and it should work wireless after a short delay If the test reports no wireless connection please double check your WPA key password and refer both to the Wi Fi troubleshooting and Known issues section of this User Guide Congratulations At this point you should be able to use your camera wired or wireless on your local network using the same local IP address 16 TRIVISION connect protect 3 0 Frequently Asked Questions Q
20. the top it can be done very easily We include a special hex nut with each camera This hex nut can replace one of the 2 sunshield mounting screws and then the camera mount can attach from the top to this hex nut even with the sunshield in place The size of the mount from wall or ceiling surface to the ball joint is 4 and the silver mounting rod that attaches to the camera is 2 5 So if the mount is attached from the top and if the mounting rod is positioned straight down the total distance of the camera top to the ceiling is about 6 5 By the way we use the same standard 1 4 20 thread that is used for virtually all cameras and tripods sold here in USA so if you would like to use different mounting hardware you can Q Do need to reconfigure the network router to access my camera using my PC or Smartphone when am not home A No no firewall or other changes are required to the network router or modem to view your camera using Anyscene app from your Smartphone or Camera Live from your PC Q Can provide access to someone else to view my camera A Yes youcan The other user will have to download Anyscene application on the Smartphone or install Camera Live application on PC or Mac from the installation CD in the package and you will have to provide the camera UID Username and Password Note it s highly recommended to create additional user names with user level access using Camera Setup Utility See User Manual
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