SMS-2-Phone User Manual - Mediaring Communications
Contents
1. e To modify the phone no corresponding to the specific name e SMS Modify ExistingName NewPhoneNumber Delete Existing Phonebook Record Keyword is Delete wo Simplify communications NetPlus communications SMS 2 Phone User Manual v2 0 e To delete the existing name phone no pair in the web phonebook SMS Delete ExistingName 5 View Phonebook Keyword is View e SMS View 6 Query SMS Keywords For Help Keyword is Help e SMS Help 4 Netplus Communications Support For all fault resolutions please write to operations netplus asia com or call 1800 329 2625 When reporting fault please provide the following details to enable us to zoom in on the problem e Customer name e Mobile phone number e The exact date and time of problem encountered e Brief description of the problem faced we simplify communications Page 82. NetPlus communications SMS 2 Phone User Manual v2 0 SMS 2 Phone User Manual Version 2 0 NetPlus communications SMS 2 Phone User Manual v2 0 Me MO WI OR en ta eee aol 2 HOw to use SMS 2 Phone Trace 3 2 l Getting SEATS Ga ceeds dd a ba aa a iena aeee i a 3 2 2 Registering your mobile phone number 4 2 5 Making a call when you are overseas isccsseescsescacetscceesoiasteess sasesenuisenzdoleasendesdaibeneaiacees 6 2 6 Other ways of using SMS 2 Phome Meuse serene esserne ne essensen 7 3 SMS 2 Phone Commands uc2sascsiercessananceveasaveensdvatsersansneuuaveany 7 4 Netplus Communications Support 8 we simplify communications NetPlus communications SMS 2 Phone User Manual v2 0 1 Introduction Thank you for choosing Netplus Communications Pte Ltd SMS 2 Phone service SMS 2 Phone provides you the convenience of using your mobile phone to access Netplus Communications IDDConnect service when you are away from your office SMS 2 Phone compliments Netplus Communications s Click 2 Phone service and you can choose to tie both services to the same billing account In a nutshell a user triggers an IDD call by sending out a text message SMS from his registered mobile phone to a designated Netplus Communications SMS Gateway and waits for the IDD call to be connected to his mobile phone The SMS acts as a trigger to notify Netplus Communications of the telephone numbers to be bridged togethe
3. hone book 1 Click on Phone Book tab to manage your web phone book 2 Choose your SMS ShortName wisely for easy recall wo Simplify communications Page 4 NetPlus communications SMS 2 Phone User Manual v2 0 3 2 4 Page 5 Use short form or symbol where possible so that the text message can be composed easily For example use off for office You can also choose to store both off and office as SMS ShortName with both pointing to the same office number Input SMS ShortName as continuous string without any space in between e g johnlim Please remember to precede all phone number with the correct country code e g johnlim s Malaysia mobile phone number is 0192225678 so you need to store his contact number as 60192225678 the Malaysia country code being 60 You can also add phone book remotely from your registered mobile phone by sending a text message to the SMS using the following format Add johnlim 60192225678 e Leave a space after the word Add and also after johnlim e Do not leave any space in the name or telephone number string You can add as many phone book entries as you wish To view all your SMS ShortNames in your web phone book send SMS command View to SMS Making a call Using the example above compose SMS text message as johnlim Send the text message as SMS to SMS Please allow for up to 10 seconds for your mobile phone to r
4. ing When you answer the call you should hear ringing tone at the other end of the line within the next 6 seconds As Netplus Communications calls you back from our system before bridging to your target phone you will actually be receiving an in coming call on your mobile phone Please take full advantage of any free in coming call plans offered by your mobile operator To call a contact whom is not in your web phonebook you can just compose the telephone number string with country code as a SMS text message and send it to SMS e g 85290903717 we simplify communications NetPlus communications SMS 2 Phone User Manual v2 0 7 If you choose to send phone number string to SMS do take note e To include country code and area code if any 65 for Singapore 60 for Malaysia and 62 for Indonesia e Tocheck that the number string is correctly inputted e Not to leave any space in between the number digits 8 For frequently called contacts we recommend that you store them as SMS ShortName in the web phonebook for easy future recall and better user experience From the error log observed a fairly high percentage of SMS call trigger failed because of user error in keying in telephone number string 2 5 Making a call when you are overseas 1 You travel to Vietnam frequently and happen to have access to a Vietnam desk line 84812345678 in your customer s office 2 You still can use the SMS 2 Ph
5. one services to make an international call with huge cost saving by receiving the call on the Vietnam desk line instead of your roaming mobile phone 3 You could add the Vietnam desk phone as a SMS ShortName in your web phone book by sending the following text message to SMS Add vn 84812345678 4 After adding VN in your web phone book you can initiate the international call by sending the following SMS text message to SMS using your registered mobile phone vn johnlim since johnlim is already pre registered as SMS ShortName 5 Your Vietnam desk phone 84812345678 should ring within 10 seconds answer it and your call to johnlim will be put through 6 If you expect to make many international calls whilst overseas we recommend that you purchase a prepaid SIM card locally for use with SMS 2 Phone Most countries charge only for outgoing calls so using SMS 2 Phone service will not deplete the prepaid value in the local SIM card The notable exceptions are China and Hong Kong where both in coming and out going calls are charged 7 You can also initiate SMS 2 Phone with a combination of SMS ShortName followed by a telephone numbers or vice versa Using your registered mobile phone send a message to the SMS with the following text Page 6 wo simplif y communications NetPlus communications SMS 2 Phone User Manual v2 0 2 6 vn 6566223344 Your Vietnam desk line 84812345678 will ring answer it and you
6. r call will be put through to 6566223344 Note Do not direct the call back to your auto roaming mobile phone when you are abroad as you cannot avoid international roaming charges when used this way Other ways of using SMS 2 Phone In Singapore you could use our SMS 2 Phone to make local calls from your mobile phone and achieve more than 70 cost savings provided your mobile subscription plan comes with free incoming call In this case you just pay Netplus Communications S 0 06 per minutes instead of the average S 0 15 75 S 0 22 inclusive of GST per minute for mobile outgoing calls When you are out of office and need to make an IDD call but your mobile phone battery is running low you can still use your mobile phone to initiate the call to another fixed line or an alternative mobile number that is available to you The cost of the international call will be charged to your account and not the borrowed line Your secretary will be able to assist you to make IDD calls to the frequently call number even when she is not at her desk 3 SMS 2 Phone Commands Page 7 Credit Balance Query Keyword is Balance e Query your account s credit left e SMS Balance Add Name Phone No Pair Into Web Phonebook Keyword is Add e SMS Add Name PhoneNumber Note name must be one word no space is allowed otherwise is invalid Modify Existing Phonebook Record Keyword is Modify
7. r to establish an IDD call SMS 2 Phone provides greatest savings when used in conjunction with free incoming call mobile plans which are widely available is most countries adopting the GSM standard for mobile communications Notable exceptions are Hong Kong and China 2 How to use SMS 2 Phone 2 1 Getting started 1 Sign up with Netplus Communications or purchase a prepaid phonecard to register your GSM mobile phone SIM card for the SMS 2 Phone service 2 If you travel often to a particular overseas destination you should purchase a local SIM card for use in that country and also register that SIM card into your Netplus Communications account You can then use that local SIM card to make and receive local calls and text messages and use SMS 2 Phone for IDD calls 3 The Netplus Communications SMS Gateway numbers currently available are e China 8613466750000 e Hong Kong 85294565641 e Indonesia 6281317288788 e Singapore 6581599276 StarHub 6591127152 SingTel 65936985 13 MobileOne e Taiwan 886920857384 e Vietnam 84909538980 from May 2006 Page 3 wo simplif y communications NetPlus communications SMS 2 Phone User Manual v2 0 4 You can send SMS 2 Phone request to any SMS Gateway to trigger a call Users have to bear the SMS charges for sending out the text message If a local SMS Gateway in the country you are in is available always send to the local SMS Gateway as sending inte
8. rnational SMS is more costly 5 Save the Netplus Communications SMS Gateway number into your mobile phone book We suggest that you use SMS to store your preferred SMS Gateway number Using a or some other symbol in the contact name will place this number either as the 1 or the last name of your contact list which will help easy retrieval when messaging 6 We recommend that you store at least 2 gateway numbers in your mobile phone just in case your preferred SMS Gateway is not operational for whatever reason 7 Storing the SMS Gateway numbers in the mobile phone memory instead of the SIM card is recommended in case you need to change to a different SIM card whilst overseas Note The reliability of SMS 2 Phone service is dependent upon the condition of the SMS network of the mobile service providers at the time of messaging Users may experience delay or even connection failure during festive periods or special TV events e g American Idol voting session when SMS networks get congested due to heavy SMS MMS traffic load We strongly recommend for users to store multiple SMS Gateway numbers for contingency and better user experience 2 2 Registering your mobile phone number 1 Log onto http voice netplus asia com with your Login ID and Password 2 Click on your User Name 3 Click the Reg Mobile Number tab 4 Key in all your mobile phone SIM numbers local and foreign with country code 2 3 Managing your web p
Download Pdf Manuals
Related Search