Home

PCI Expansion System User`s Manual

1. PCIScope can provide information to you and our Technical Support Group such as PCI Bus Numbering Resource Allocation and other information that may prove useful when debugging expansion chassis or PCI card problems If you are experiencing problems setting up your system you should run PCIScope before contacting the Chassis Plans Technical Support Group With the Chassis Plans expansion chassis powered up and connected to your computer load and launch the PCIScope application The PCIScope Program will be installed on your computer and a window similar to the one shown below will appear The example was taken from a Compaq Armada 7400 P PCIScope C WINDOWS DESKTOP SAMPLE BPD Es File Edit View Descriptions Tools Window Help 2 Bus 00h l l Information PCI Registers PCI Registers form 44 Multifunctional device Cc Seqigso pe card Cardbus Controller 9 00 00 Compaq DRAA Cardbus Br idge EF 00 01 Compaq DRA Dewice OCh Function 00h Eii Cardbus bridge Texas In Vendor ID l04Ch Texas Instruments TI E EOC 00 Socket 0 Device ID ACI6h PCI1Z50 PC card Cardbus Contro 339 0C 01 Socket 1 SubVendor ID OFELIA Compaq A SubDevice ID B0945h Unknown 2 46 Multifunctional device Cc pevision ID 02h 839 DE 00 Compaq CET a3 DE 01 Compaq Trifle Bae FrN ae pe peana a 3 CLASS code ar us T ge a 29 0 02 Compaq USB Programming interface 00h CardBus Bridge E Bus Olh 33 00 00 3 Inc 860260 W
2. O WAV s The Original Industrial Computer Source PCI Expansion System User s Manual 6 Slot PCI Express to PCI X Model EXP4U PCIX 6 Model EXP4U PCIX 6 R Revision A June 12 2009 TECHNICAL REFERENCE WARRANTY The following is an abbreviated version of Chassis Plans warranty policy For a complete warranty statement contact Chassis Plans or visit our website at www Chassis Plans com Chassis Plans PCI E expansion products are warranted against material and manufacturing defects for one year from date of delivery to the original purchaser Buyer agrees that if this product proves defective Chassis Plans is only obligated to repair replace or refund the purchase price of this product at Chassis Plans discretion The warranty is void if the product has been subjected to alteration neglect misuse or abuse if any repairs have been attempted by anyone other than Chassis Plans or if failure is caused by accident acts of God or other causes beyond the control of Chassis Plans Chassis Plans reserves the right to make changes or improvements in any product without incurring any obligation to similarly alter products previously purchased In no event shall Chassis Plans be liable for any defect in hardware or software or loss or inadequacy of data of any kind or for any direct indirect incidental or consequential damages arising out of or in connection with the performance or use of the product or information provided
3. PCI Express Expansion System Chapter 3 Verify Installation This Page Intentionally Blank Chassis Plans 3 4 PCI Express Expansion System Chapter 4 Install Cards and Drives This chapter provides information on how to install 3 Party PCI cards or hard drives into your Chassis Plans expansion chassis More details on the installation of individual cards are provided by the card s manufacturer This chapter is provided as a simple guide to help you install your PCI cards or hard drives in the chassis For the purpose of installation the Chassis Plans expansion chassis functions exactly as a standard desktop computer chassis Always follow the manufacturer s instructions for installing their card or hard drive on a desktop computer IMPORTANT We will provide reasonable technical support with ga Party PCI cards or hard drives However if you have verified a successful installation of the Chassis Plans expansion system as defined in Important Chapter 3 but experience difficulty installing your 3 Party PCI cards or hard drive the card or drive manufacturer should be able to provide the best support a Remove PCI Expansion Chassis Cover Four 4 screws retain the cover on the expansion chassis Cover Screws LLELE Be 2 Remove all of these screws to open the enclosure Chassis Plans 4 1 PCI Express Expansion System Chapter 4 Install Cards and Drives Slide the enclosure cover backward
4. To verify a successful installation on Windows find the My Computer icon and right click on it Then select Manage from the pop up menu Next click on Device Manager in the leftmost Computer Management window Finally click on the View Menu and select View Devices by Connection a Compute 1anagement l Oj x i Action view Window Help EX E e Devices by type Devices by connection Resources by type 1 Resources by connection PHWRTR guter Pisk drives Display adapters DYD CD ROM drives Perform Customize Floppy disk controllers 2 IDE ATA ATAPI controllers gt Keyboards gt Mice and other pointing devices F Monitors ES Network adapters 4 Ports COM amp LPT SB Processors Sound video and game controllers iso Storage volumes System devices EH 2 Universal Serial Bus controllers 0 0 Device Manager y Storage 4 2 Removable Storage Disk Defragmenter Disk Management Services and Applications a Displays devices by connection Open ACPI BIOS gt Open PCI Bus gt Click the sign several times until your reach a PCI Express Root Port with a PCI Standard PCI to PCI Bridge beneath it 5 g Intel R E7520 PCI Express Root Port CO 3599 WY PCI standard PCI to PCI bridge BH Intel
5. pci bridge pci PCE SLOT 2 pci8086 1107 Ethernet Controller PCI 9x9 MAC If this is not what you see when you verify your installation the following troubleshooting steps may help you locate and resolve your installation issues without having to call Technical Support Chassis Plans 6 1 PCI Express Expansion System Chapter 6 Troubleshooting My Computer Can t Find the PCI Expansion System If the expansion system is not visible in your Windows Device Manager or your Apple System Profiler at all you will need to turn off your computer first and then the Chassis Plans expansion chassis second and test all cords and cables to ensure you have everything connected correctly lf everything seems to be connected correctly and you are sure you have applied power correctly power up expansion chassis first and then the computer then try these additional troubleshooting steps Double check that the PCle host card is seated correctly in the right PCle slot in your computer Verify the default DIP switch settings on the Host Card _ The DIP switch must be set to the x4 position as shown in the above photo for the chassis to work correctly since the EXP4U PCIX6 system supports only PCle bandwidths up to x4 Try moving the PCle host card to a different PCle slot If the expansion system is still not visible after trying all of the above steps go to Chapter 7 to see about getting additional help Windows If the PCI to
6. 1 This figure pictorially conveys the overall PCI bus topology of the system 6 Slot PCle to PCI Topology q Second PCI Bus SLOT 9 Non Operational St0T10 PCle to PCI HIF LS V _ BO 530 2 a OZ Z w oa 53 dE EN gt m First PCI Bus In general we do not know what the actual Bus numbers are We only know how they increment starting from the PCI expansion host card NOTE All PCI cards installed in the PCI X Expansion chassis will appear on a PCI standard PCI to PCl bridge behind the PCle Root Port that the PCle host card is installed on f you need to know the actual Bus number right click on the Bus and select Properties Chassis Plans A 1 PCI Express Expansion System Appendix A Bus Hierarchy This Page Intentionally Blank Chassis Plans A 2 PCI Express Expansion System Appendix B Need More Slots Appendix B Need More Slots Multiple PCI Expansion System Configurations The PCI Local Bus Specification defines the PCI bus as a hierarchical bus where PCI to PCI Bridges PPBs may be used to add levels to the PCI bus hierarchy Because hierarchies are organized systems arranged into different levels you can take advantage of this automatic organizing and layering to expand the number of available PCI slots beyond the number available in your computer s motherboard You can easily add two or more Chassis Plans expansion systems to your current system in either a fan out
7. Chassis Plans liability shall in no event exceed the purchase price of the product purchased hereunder The foregoing limitation of liability shall be equally applicable to any service provided by Chassis Plans RETURN POLICY Products returned for repair must be accompanied by a Return Material Authorization RMA number obtained from Chassis Plans prior to return Freight on all returned items must be prepaid by the customer and the customer is responsible for any loss or damage caused by common carrier in transit Items will be returned from Chassis Plans via Ground unless prior arrangements are made by the customer for an alter native shipping method To obtain an RMA number call us at 858 571 4330 We will need the following information Return company address and contact Model name and model from the label on the back of the product Serial number from the label on the back of the product Description of the failure An RMA number will be issued Mark the RMA number clearly on the outside of each box include a failure report for each board and return the product s to our San Diego CA facility Chassis Plans 8295 Aero Place San Diego CA 92123 Attn Repair Department Contact Chassis Plans for our complete service and repair policy TRADEMARKS IBM PC AT VGA EGA OS 2 and PS 2 are trademarks or registered trademarks of International Business Machines Corp Intel is a registered trademark of Intel Corporation MS D
8. Discharge in the Preface E STOP If your Chassis Plans expansion chassis was not purchased directly from Chassis Plans you must a check to ensure that it doesn t contain any pre installed PCI cards Check the rear side of the chassis to see if any PCI cards are visible in the slots If you see a PCI card you should continue installation using instructions provided by your dealer If no separate instructions are available remove the cover by using instructions in Chapter 4 Install Cards and Drives Then remove the card s as normal If no PCI card is visible then continue with the cable installation Chassis Plans 2 1 PCI Express Expansion System Chapter 2 Hardware Installation Before you Begin The AC power supply is auto switching This means that it will automatically switch to match whatever AC source power you are using Since all products ship with a US Canadian Standard 125V power cord you will need to use a locally available power cord for non US Standard power sources Gly Install PCI Express Host Card Begin the installation of your PCI Express PCle host card by first powering down your computer Use the procedures for shutting down your operating system and shutting off power to your system provided in your owner s manual or system documentation Remove the power cord from the back of your computer to make sure no stand by voltages are present The PCle host card is a half height PCle card mou
9. More Slots Combination Configurations Depending on your business requirements and your physical space limitations you can add additional Expansion System in multiple configurations such as these These combinations are only limited by the available slot types PCle or PCI Fan Out Daisy Chain Combination Configuration Obviously you will need to keep an eye on your system performance and make any adjustments that may be required either to PCI card location or to Expansion System configuration to obtain maximum performance Chassis Plans B 5 PCI Express Expansion System Appendix B Need More Slots PCI Card Conflicts If you determine that one PCI card is interfering with the operation of another card first try reorganizing the cards on the motherboard Moving the cards around can change the order in which the cards are configured by the system during power on This will go a long way toward resolving module conflicts Power On Sequence for Advanced Configurations As previously stated in Chapter 2 Hardware Installation it remains necessary to power up ALL Expansions Systems BEFORE you turn on the computer This will ensure that your power on software can read all available PCI buses and properly configure all installed PCI cards Obviously the reverse also remains true for shutting your system down The computer must be shut off BEFORE you attempt to turn off your Expansion System s Troubleshooting Advanced Config
10. R PRO 1000 MT Server Adapter 2 14 PCI standard PCI to PCI bridge When installed correctly you will see two PCI to PCI Bridges below your system s PCle Controller Any gr Party PCI cards installed in the chassis will appear below one of the PCI to PCI bridges If everything is OK then the Chassis Plans expansion system installation is complete You can now proceed to Chapter 4 and install your 3 Party PCI Cards and or auxiliary hard drives If however the installation was unsuccessful you may not see the PCI to PCI Bridge or it will have a small yellow Y in front of it Y Intel R E7520 PCI Express Root Port CO 3599 PCI standard PCI to PCI bridge Fe PCI standard PCI to PCI bridge Proceed to Chapter 6 for Troubleshooting installation problems Chassis Plans 3 1 PCI Express Expansion System Chapter 3 Verify Installation Mac OS X When using Mac OS X no additional software or drivers are needed The operating system should automatically recognize the Chassis Plans host card and expansion chassis Expansion Slot Utility The following screen maybe displayed the first time you turn on your computer with the Chassis Plans EXP4U PCIX 6 installed The Expansion Slot Utility has launched because the system has detected that the installed PCI Express cards have changed and at least one of the cards may not be running at maximum performance This system has configurable PCI Express lanes to allow perfo
11. Server Adapter 2 PCI standard PCI to PCI bridge If you discover that any of your gr Party PCI cards contains a a exclamation you have a problem with that card Refer to Chapter 6 Troubleshooting for further guidance amp Finishing Touches After your system is working properly replace any empty slots with slot covers and replace the host computer and the expansion chassis covers Last if you previously installed the rack slides PN RSLIDES XX simple insert the chassis rails into the rack rail slide into the rack and snap lock into position Chassis Plans 4 4 OF Or a A a PCI Express Expansion System Chapter 5 Chassis Maintenance Like all computer systems you will need to perform some routine maintenance tasks Some of these include making sure that the air vents in the chassis are clear of obstructions and that the cooling air from the fans flows freely You will also need to check the foam filter behind the front panel to ensure it is clean thus allowing for unrestricted air flow to the fans You should always keep an eye on all cables to make sure they are not damaged and are securely connected Occasionally you should remove the chassis cover and check for loose cards and remove any dust build up attempt to perform any maintenance tasks AN Always to remember to power down your computer and then the expansion system BEFORE you Caution General Chassis Cleaning The environment where your Chassis Pla
12. Should one module fail for any reason the power load will be shifted to the other module and sound an audible alarm If a power supply fails an alarm will sound to alert you of the problem Press the square red button adjacent to the power supply to stop the audible alert To replace a failed power supply simply grab the handle press down on the release lever at the top of the module and pull Replace the failed module with a new one and turn on the power to the module using the power switch at the bottom of the module The power load will again be shared between these two modules In order to ensure the safety and efficiency of your expansion system it is recommended that SR you keep a spare power supply module on hand just in case Protect yourself keep a spare Order your spare power supply module from Chassis Plans PN 40 00005 03 Cleaning the Air Filter The chassis is equipped with an air filter that is easy to remove and clean To keep your chassis running at its coolest you should clean this filter regularly How often the filter requires cleaning depends on environmental conditions where your Chassis Plans Expansion chassis is located To clean this filter follow these simple steps Important First power down the chassis and then remove the four screws on the front panel with a Phillips screwdriver Next open the faceplate and remove the foam filter located behind the faceplate and clean it with a solutio
13. click on the Devices tab gt you should see a pci bridge device listed under PCI as shown below Any PCI Cards you install in the expansion chassis will appear behind the pci bridge device OOO Contents wv Hardware ATA Audio Built In Bluetooth Diagnostics Disc Burning Fibre Channel FireWire Graphics Displays Memory PC Cards PCI Cards Parallel SCS Power Printers Serial ATA USB Y Network AirPort Card Firewall Locations Modems Volumes y Software Applications Extensions Fonts Frameworks nas magma magma s Power Mac G5 Card bcom5714 bcom5714 pci bridge pci bridge pci8086 1107 magma magma s Power Mac G5 2 6 06 10 29 AM 2 Type Bus Slot network PCI GIGE network PCI GIGE pci pci Ethernet Controller bcom5714 Type Bus Slot Vendor ID Device ID network PCI GIGE 0x14e4 0x166a Subsystem Vendor ID 0x106b Subsystem ID Revision ID 0x0085 0x0003 Mac OS 10 4 x If any of these devices are not displayed as shown above you should shut down your system computer first then the expansion chassis and reconnect the cables and the PCle expansion host card to ensure that you have a solid connection Then restart the Chassis Plans expansion chassis followed by the computer Next try to verify the installation again as shown above If you are still having problems contact Chassis Plans Technical Support at 858 571 4330 Chassis Plans 3 3
14. 2 Most computers allow multiple bridges and thus PCI buses to be correctly configured Some computers unfortunately place an arbitrary limit on the number of bridge levels that can be traveled during power on configuration Your computer power on software should be PCI Specification 2 1 compliant in order to effectively use a Chassis Plans PCI Expansion System For fan out and daisy chained system configurations where more than one PCI expansion system is being used you should count all of the bridge levels to your most deeply nested PCI bus to determine the maximum number of bridge levels that must be traveled 3 For easier understanding the PCI Local Bus should be viewed as a Resource Toll road that runs from the computer CPU resource home through the Toll Booths the PCI bridges to the Resource Users PCI Cards As in the case of a real Toll Road the more Toll Booths you have to slow down a nanosecond for the longer it will take you your data to get from the PCI Card to the CPU and back again Under most circumstances the effect cannot even be detected However under other conditions it can be important to know about Chassis Plans B 1 PCI Express Expansion System Appendix B Need More Slots Fan Qut For reasons described in bullet 43 above we recommend using a fan out configuration when you need to add successive PCI expansion systems to the host computer This addition to the PCI bus hie
15. 6 lanes for graphics o ma ven plus two x4 lane slots for medium bandwidth cards and a x1 lane slot O pr O O 5 A Three x8 Lane One x1 Lane Slots 13 q a This configuration provides three x8 lane slots for graphics or high gt gt bandwidth cards and a x1 lane slot This is a recommended profile for O rs oa three graphics cards O pre O PA Two x8 Lane Two x4 Lane Slots O y This configuration provides two x8 lane slots for graphics or high o A bandwidth cards and two x4 lane slots for two medium bandwidth cards O pea Running at maximum supported speed Key Running below maximum supported speed Don t show this utility again Quit Save and Restart If your computer did not automatically prompt you to choose a PCI Express profile you can locate this utility under System gt Library gt CoreServices gt Expansion Slot Utility app Chassis Plans 3 2 PCI Express Expansion System Apple System Profiler When using Mac OS X no additional software or drivers are needed As long as you are using Mac OS X Version 10 4 or newer the operating system should automatically recognize the Chassis Plans expansion chassis Select About This Mac under the Apple Icon Chapter 3 Verify Installation g Help Viewer File Edit View Go Library _ Help About This Mac Software Update Mac OS X Software System Preferences Dock Location Then click the More Info button gt
16. OS and Microsoft are registered trademarks of Microsoft Corp PICMG SHB Express and the PICMG logo are trademarks or registered trademarks of the PCI Industrial Computer Manufacturers Group All other brand and product names may be trademarks or registered trademarks of their respective companies LIABILITY DISCLAIMER This manual is as complete and factual as possible at the time of printing however the information in this manual may have been updated since that time Chassis Plans reserves the right to change the functions features or specifications of their products at any time without notice Copyright O 2009 by Chassis Plans All rights reserved E mail SupportOChassisPlans com Web www Chassis Plans com L E Chassis Plans ad PLANS 8295 Aero Place San Diego CA 92123 Sales 858 571 4330 Fax 858 571 6146 Web www Chassis Plans com The Original Industrial Computer Source PCI Express Expansion User Manual Table of Contents Table of Contents PREFACE A e E a aa a a o A a eee ee i When Working Inside a Computer ccccceeeeecccceceeeeeseeceeeseceeeeeeeeeeeeeeeeeeeeeeeeeesaeeeeseeeeeesseeeseeeeeeessaaeeeeeeeeeseaas ii Protecting Against Electrostatic DISeNal gE credie n Eain talas jii Rack MOUAL MAS EMIC TOM tse a o ld ol O el lil CGHAPTERT INTRODUCTION 0 ti dali 1 1 General SPECIICANONS a la LD a tas 1 1 Pre nstallationm MONA A A A A A det 1 2 Panc G Treanna seat sue bata ah act a aes 1 2 TOO
17. PCI Bridge is now visible but contains a Fe exclamation in front of it it has a problem that must be fixed an 112 Update Driver To identify this problem right click on the line with the Hl and select Disable Properties from the pop up menu Uninstall Scan for hardware changes Resolve the identified problem or go to Chapter 7 to see about getting 1 additional help Properties Chassis Plans 6 2 PCI Express Expansion System Chapter 6 Troubleshooting MAC Go to Chapter 7 to see about getting additional help When Nothing Works The following troubleshooting steps will help you when the computer or chassis won t turn on or nothing seems to work correctly Check all power and PCle cables to make sure they are connected correctly i Fix it gt Yes Congratulations e NOTE Review Chapters 3 Verify Installation and 4 Install Cards and A Drives as necessary to verify that you have a valid installation of the power to the Chassis Plans expansion system and that you have correctly installed SUA A ES de your 3 Party PCI card s and their associated drivers as required Mao computer and chassis are connected If it powers up OK but nothing works check the computer s Device Manager or System Profiler to see if the expansion system has been found If not found try the troubleshooting steps for My Computer Can t Find the PCI Expansion System lf the expansion
18. a successful installation of the Chassis Plans PCI Expansion System as defined in Chapter 4 but experience difficulty installing your a Party PCI cards the PCI card manufacturer may be able to provide the best support IMPORTANT The Chassis Plans PCI Expansion System is designed to function exactly like your desktop computer This means that you should follow the PCI card maker s instructions for installation on EN a Windows or Mac computer as if the expansion chassis WAS the desktop computer When Enparan correctly installed there is no difference to the operating system removable cards or most software Windows Error Codes If you are having a problem with one of your devices and the Device status box shows a Windows Error Code refer to the following list of error codes for guidance PCI standard PCI to PCI bridge Properties in General Driver Details Resources 8 PCI standard PCI to PC bridge G Device type System devices Manufacturer Standard system devices Location PCI Slot 6 PCI bus 5 device 0 function 0 Device status This device is not working properly because V indows cannot load the drivers required for this device Code 31 Chek Troubleshoot to start the troubleshooter tor this device Troubleshoot Device usage Use this device enable v Error Code Description Action This code indicates that there is a problem with the 3 Party PCI Card driver If necessary contac
19. ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment compatible with the maximum ambient temperature Tma Specified by the manufacturer Reduced Air Flow Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply writing Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips Chassis Plans iii PCI Express Expansion System Chassis Plans This Page Intentionally Blank Preface PCI Express Expansion System Chapter 1 Introduction General Specifications The Chassis Plans 6 Slot PCI Express to PCI X Expansion System Model EXP4U PCIX 6 is a general purpose PCI bus expansion chassis The expansion chassis is fully compliant with the PCI L
20. bel when you return the item s for service Chassis Plans will return any product that is not accompanied by an RMA number Please note that Chassis Plans WILL NOT accept COD packages so be sure to return the product freight and duties paid Ship the well packaged product to the address below CHASSIS PLANS RETURNS DEPT RMA 8295 Aero Place Suite 200 San Diego CA 92123 USA It is not required though highly recommended that you keep the packaging from the original shipment of your Chassis Plans product However if you return a product to Chassis Plans for warranty repair replacement you will need to package the product in a manner similar to the manner in which it was received from our plant Chassis Plans cannot be responsible for any physical damage to the product or component pieces of the product such as the host or expansion interfaces for PCI expansion chassis that are damaged due to inadequate packing Physical damage sustained in such a situation will be repaired at the owner s expense in accordance with Out of Warranty Procedures Please protect your investment a bit more padding in a good box will go a long way to insuring the device is returned to use in the same condition you shipped it in Please call for an RMA number first Chassis Plans 7 4 PCI Express Expansion System Appendix A Bus Hierarchy AppendixA Bus Hierarchy Bus Hierarchy The following figure is representative of the Chassis Plans EXP4U PCIX4
21. fan blade you can use the cotton swabs dipped in the isopropyl alcohol to gently rub the area clean Lastly if the chassis was extremely dirty you can remove any installed or Party cards and wipe the PCI X slots with a soft bristle brush like a toothbrush dipped in the isopropyl alcohol to gently clean each slot When finished blow the slots with compressed air from about six inches away until dry If your chassis is extremely dirty and you would like professional help with getting it clean you can contact Chassis Plans Support for instructions and costs on shipping the chassis back for Important cleaning and refurbishment Finally clean the air filter following the instructions later in this chapter When finished replace the cover and turn on power to the system Hot Swappable Power Supply In spite of regular performance of routine maintenance tasks some computer systems can experience hardware failures Fortunately your investment in a EXP4U PCIX R provides you with the ability to easily replace the power supply in the event of power supply failure Power Release lever Power Supply Supply 1 2 Pull Handle C y AAA Power Connector On Off Switch amp Power LED Chassis Plans 5 2 PCI Express Expansion System Chapter 5 Chassis Maintenance The redundant power supply includes two hot swappable modules that share the power load requirements during normal operations
22. fference which PCI slot you place your cards in unless specified by the card manufacturer Install PCI cards following PCI card manufacturers recommendations Some PCI card manufacturers recommend that you install their software driver s prior to installing the hardware If this is the case you should install their driver before you connect and power up the expansion chassis Make sure that all PCI cards are fully seated in their connectors When correctly seated in its connector you will notice a firm resistance when you pull up gently on the card To keep the cards in place secure them in the enclosure with their retaining screws Supplied with the Chassis Plans expansion chassis IMPORTANT The sheer number of PCI cards and device drivers available makes it impossible for Chassis Plans to fully test and certify all available PCI cards for use in the Chassis Plans expansion chassis Our best advice to you in this regard is to insist on full PCI Specification compliance from your card and system vendors Cards and systems should be at least PCI Specification mit Revision 2 0 compliant or better Compliance in your system motherboard PCI cards and portant console firmware or BIOS is your best assurance that everything will install and operate smoothly Not all PCI cards are as well behaved as they should be Sometimes simply moving a PCI card that is having a problem to a different slot or reordering your cards in their slots will alle
23. i Header Type 52h CardBus bridge Multiple functio a Bus 04h Built In Self Test No 9 00 00 Digital Equipment C Br idging Information 2 2 Bus 05h PCI bus number oa 00h 9 04 00 Digital Equipment C oo aus bus number o PCI Bus Numbering El 2 Bus 06h Subordinate bus number 06h 46 Multifunctional device Br 839 04 00 Brooktree Corp 89 04 01 Brooktree Corp 2 Bus 03h Filter Settings Mem No window open DOOODO0OK DOLFFFFFh oozo0000h 2 MB Prefetchable No window open an Resource Allocation CardBus socket Registers ExCa Base address Register TFFFEOOOh Locate anywhere in 32 bit Interrupt Line IRQ 11 0Bh Interrupt Pin Device Configuration I 0 space access Enabled It s a good sign if any of Memory space access Enabled these read Enabled Bus master Enabled Special cycles operations Disabled Memory write and Inwal idate Disabled You should save this data as a file on your computer Please include your name and date as part of the file name with an extension of bpd This file should be included as an attachment when submitting a Technical Support request Chassis Plans 7 3 PCI Express Expansion System Chapter 7 How to Get More Help Returning Merchandise to CHASSIS PLANS If factory service is required a Service Representative will give you a Return Merchandise Authorization RMA number Put this number and your return address on the shipping la
24. ide Reinstall using quidance im Chapters 2 4 3 Yas Refer to Appendix B of User Guide for information on Install and test another mixing Ple to PCI and POI S expansion system using to POI Expansion Systems in guidance in Chapters 2 FAME COMPILAT amp 3 and Appendix B Problems with 3 Party cards might only be trackable once you have identified the expansion system containing the problem card Remember it may be necessary to identify the PCle PCI Slot that the Host Interface Card is in before you can properly identify the correct expansion chassis and ultimately the card Obviously this is only an issue if you have multiples of the same type of card installed Chassis Plans B 7 PCI Express Expansion System Appendix B Need More Slots Finding the Problem Card Windows If you need help to determine which PCI card or which expansion chassis has the problem you can right click on the card with the and check the information contained in the Location field PCI standard PCI to PCI bridge Properties re General Driver Details Resources vg g PCI standard PCI to PCI bridge Device type System devices Manufacturer Standard system devices Location PCI Slot 6 PCI bus 5 device 0 function 0 Device status This device is not working properly because Windows cannot load the drivers required tor this device Code 31 Chick Troubleshoot to start the traubleshooter tor this device Troub
25. ight also help when the above troubleshooting steps for fail to resolve your problem 1 Shut down the computer followed by the Chassis Plans expansion chassis 2 Remove the PCI card displaying a problem 3 Replace the problem card with a simple PCI card such as an Ethernet card that has drivers built into the operating system Using this type of card will avoid any future questions about drivers possibly being installed incorrectly 4 Turn on the Chassis Plans expansion chassis and then turn on the computer Windows 5 Next open the Device Manager View by Connection selection If the D is gone the problem is with the gr Party PCI card or the card drivers You should go to the Windows Error Codes section of this chapter to learn how to troubleshoot using error codes If the is still visible the problem may be with the Chassis Plans expansion system Please contact Chassis Plans Technical Support for further guidance and or a replacement product If an error shows on any of the PCle to PCI Bridge Connections call Chassis Plans Technical Support immediately MAC 5 Next open the Apple System Profiler and if the PCle to PCI Bridge Connections and the gr Party PCI card s are now correctly visible Chassis Plans 6 4 PCI Express Expansion System Chapter 6 Troubleshooting Support for 3 Party PCI Cards Chassis Plans will provide reasonable technical support to with clk Party PCI cards However if you have verified
26. lS Required for INSTANT OMS inca da dido loci 1 2 CHAPTER 2 HARDWARE INSTALLATION o0000ccccccccccccccnonnnnnccnnnnnnncnnnnnnnnnnnnonnnnnnnnnnnnnnnrnnnrnrrnnnnnnnnnnannnnnns 2 1 a a A Seer ee nee 2 2 lastallPClEXpress OSO Acs NI a 2 2 Attach Power and Expansion Gables ecos 2 3 Recheck the Instala ii a A O E N ds 2 4 APOIO POWE COTE a o A e cu ha de cea e Udo ces DU de 2 4 o corer Cnet seen Ree OEE cre E E eter occ net TEE OA eer eer ene 2 4 SMO A A A A 2 5 a eal i ee oleic eal ie a eels 2 5 CHAPTER 3 VERIFY INSTALLATION cusco dad 3 1 A ae hoe cance a enenceeseccee th hedeaetaceice ti Aeaeeeeatgenebie 3 1 MacOS a Ciera et ee ere eee ce ec a A ener eter Pe nee een ce fee re ene eee er eer er 3 2 Expansion Slot WILY sarees elo aa rl 3 2 APPS SYStONTPEONG a a rdeee 3 3 CHAPTER 4 INSTALL CARDS AND DRIVES occcccccccccccnonnncccananannncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnannnnnn 4 1 Remove PCI Expansion Chassis Covel occcoooonnccnnncccnnnooncnnnnnnonnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnonnnnnrnnnnnnnnnnnnnnnnnnnns 4 1 install 3 Party PEL Cards or Hard Drives idea 4 2 livstalling Tira Pany PC MC AVS S ero a a E ERE 4 3 STA ANG IVES data ea 4 3 system Should Be Up and RUI io ii 4 4 INSI CUCA e E 4 4 CHAPTER5 CHASSIS MAINTENANCE ccccccssssssssssssssesseeeeeeeeseeeecoccconnsssseseseeeeesseneeeoooconnnsnsnees 5 1 Gen eraliGhassis Clean estetica 5 1 Hot Swappable Power SUDD tii das a A a eden 5 2 Cleaning Ine Alr A
27. le to PCI Expansion Systems Installed Chassis Plans in a Fan Out Configuration Bus PCI PCI PCI PCI PCI PCI PCI PCI PCI PCI PCI PCI PCI Slot ex9 ex9 bx9 GIGE GIGE SLOT 1 SLOT 4 SLOT 3 SLOT 3 SLOT 2 SLOT 2 SLOT 4 7x9 B 3 PCI Express Expansion System Appendix B Need More Slots Daisy Chaining Recognizing the typical insignificance of the performance variance between the Fan Out and Daisy Chaining configurations the primary reason for using this one would be limitations on physical space This could be the number of available slots on the computer motherboard or a lack of desk or rack space E aeErvr Ehain Configuration Workstation In the daisy chain configuration successive PCI expansion systems are added to the end of the PCI bus hierarchy which adds depth to the PCI Local Bus by increasing the number of PCI Local Bus levels active in the system configuration Verify your configuration Before you start installing your PCI cards refer to Chapter 4 Install Cards and Drives for more information you should confirm that everything is in proper working order Refer to Chapter 3 Verify Installation for guidance in verifying the proper installation of your Expansion System NOTE Notice that each Daisy Chained unit appears in the Device Manager in the reverse order of its place in the configuration Chassis Plans B 4 PCI Express Expansion System Appendix B Need
28. leshoot Device usage fu se this device enable v Look for the Error Code in the box in the center of the Properties Window and then go to the Windows Error Code section for information on how to resolve this issue MAC If you have already reinstalled and reseated everything according to instructions in Chapter 2 and the PCI to PCI Bridge is still not visible in the Apple System Profiler call Chassis Plans Technical Support Chassis Plans B 8 PCI Express Expansion System Appendix C Compliance Appendix C Compliance FCC NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that ma
29. ltet lira 5 3 CHAPTER 6 TROUBLESHOOTING crrr er a as 6 1 e en aetna a sted a EN 6 1 My Computer Can t Find the PCI Expansion SySteM ccccccccccccnccnnnccccncnoncnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnonanennnnnnss 6 2 VV Met INOUMING WOKS ti a a de e ie le les dee e dde od de 6 3 My Computer Hangs During Power Up ooooccccnncccccccocnccnnoccnononoccnnnnononnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnncnnnnannnnnnnnnns 6 3 MYFPCOCELCaA DOSS it MI ee doo 6 4 Support for 3 Party PC Cards 0cococccnninnnnnnnnnnnicncncn cnn 6 5 WINDOWS ENS doi 6 5 CHAPTER7 HOW TO GET MORE HELP uti ii eaten tiweeee twenties 7 1 Contacting Tecnica SUDOR ati cid 7 1 Chassis Plans Debug II Aa 7 2 PCIScope SOmware UY aia 7 3 Returning Merchandise to CHASSIS PLANS ccccccccccccssseeeceeeeeeeeeeeeceeeeeeseeeseeeeeeeseeeaeeseeeeesseaeaeeeeeeeesaaas 7 4 Chassis Plans PCI Express Expansion User Manual Table of Contents Appendix A BUS EAN iaa US A as aio de ME A 1 Appendix B Need More Slots iii al Multiple PCI Expansion System Configurations ooocccccnccccoconnncnnnnccnnnonnnnnnnnonononnnnnnnnnnnnnnnnnnnnnnonnnnnnnnnannnons B 1 TEE DT E ANE EEE E EE EA anes EE E E E cide aster E E EE E E A B 2 VON YOU CONTA ION E a a r E B 3 DAY Sal O eee e B 4 WV GnILY VOU COMMON AW OA osne T a B 4 Combination Configurations ias wc esos A A tii de B 5 PUES ARS a e ad Ad B 6 Power On Sequence for Advanced ConfiguratiONS cccccccooocnncconncccononnnenon
30. n of warm water and mild dish soap Chassis front w o faceplate oo s ro eo s 2 0 99 Filter gt Finally replace the filter and faceplate Secure faceplate with four Phillips screws Tighten screws until snug Turn on power to the chassis Chassis Plans 5 3 PCI Express Expansion System Chapter 5 Chassis Maintenance This Page Intentionally Blank Chassis Plans 5 4 PCI Express Expansion System Chapter 6 Troubleshooting Locate the Problem If you are having trouble with the Chassis Plans expansion system verify that all cards are seated properly and all cables are connected properly Be sure you followed the instructions in earlier sections of this User Guide Always remember to power On and Off correctly when rechecking and testing your installation If you are still having problems try these simple troubleshooting steps My Computer Can t Find the PCI Expansion System When Nothing Works My PCI Card Doesn t Work The PCle to PCI Expansion System is correctly displayed as a PCI standard PCI to PCI bridge Windows Device Manager and as a pci bridge MAC Apple System Profiler When connected and functioning correctly this Expansion System will be displayed as follows Intel R E7520 PCI Express Root Port CO 3599 4 PCI standard PCI to PCI bridge ES Intel R PRO 1000 MT Server Adapter 2 Y PCI standard PCI to PCI bridge Windows pci bridge pci PCI S5LOT 2
31. n the file dbgview exe While the dbgview screen is open locate and double click on a file called dump exe on the CDROM Switch back to the dbgview screen which is now filled with data Save the file and include it as an attachment when submitting a Technical Support request Save DebugYiew Output to File xj Save itt E Desktop e a ES My Network P i NAMEDATE Save az tyne DebugView Da Cancel wth Use the Save as type drop down arrow to select a file type of LOG Chassis Plans PCI Express Expansion System Chapter 7 How to Get More Help PCIScope Software Utility PCIScope is a powerful tool for Windows users It was designed by a Germany company called APSoft This software utility is a valuable resource to explore examine and debug the PCI subsystem of your computer It was made to fit the requirements of the most demanding users especially engineers programmers and system administrators and to integrate all advanced functions and tools into one product Please visit www tssc de for more information about the capabilities of PCIScope and other utilities offered by APSoft An evaluation version of PCiScope is available for download at www tssc de You can purchase an inexpensive license from APSoft for use beyond the evaluation period PCIScope has proven to be extremely useful when verifying and debugging configurations involving the Chassis Plans PCI Expansion Systems under any Windows platform
32. nnonononnnnnnnnnonnnnnnnnnnnnonnnonnnnnnnnnnss B 6 Troubleshooting Advanced Configurations ooccccccccconoconncnnnncconnnonnnnnnnonononnnnnonnnnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns B 6 Findmo he Problem C aldrene o da a e rado ae di aa B 8 APPENADEC COMPIANCO a C 1 A A coches gnc E Deca anaeetdelteb ch eect O O C 1 Mdustiy Candda erien a do lt dl e Lie ate leo C 1 CE se A C 1 Underwriters Laparatomi 4 siei a errr ete daa C 1 Chassis Plans PCI Express Expansion System Preface Preface Advisories Five types of advisories are used throughout this manual to provide helpful information or to alert you to the potential for hardware damage or personal injury They are Note Important Caution Warning and Danger The following is an example of each type of advisory NOTE Used to amplify or explain a comment related to procedural steps or text IMPORTANT Used to indicate an important piece of information or special tip to help you Important CAUTION Used to indicate and prevent the following procedure or step from causing damage Caution to the equipment WARNING Used to indicate and prevent the following step from causing injury DANGER or STOP Used to indicate and prevent the following step from causing serious injury or significant data loss Disclaimer We have attempted to identify most situations that may pose a danger warning or caution condition in this manual Howe
33. ns chassis is operating is a key element to how often you will need to perform a general cleaning of your Chassis Plans Expansion chassis To perform a routine general cleaning of your chassis you will need the following Can of compressed air proper distance 6 inches Cotton Swabs Isopropyl alcohol Anti static wipes Warm water for filter Dish soap for filter Do not use a vacuum because vacuums create ESD Caution First remove the four cover screws with your Phillips screwdriver and open the cover Cover Screws Next use a can of compressed air from your local computer store to blow out any dust that may have accumulated in the chassis fans Chassis Plans 5 1 PCI Express Expansion System Chapter 5 Chassis Maintenance Be sure to keep the can of compressed air about six inches from the parts being sprayed with air Pay particular attention to the fans in the chassis and power supply because they are critical to air movement to keeping your chassis cool Also spray the PCI X slots the backplane O and the chassis bay areas O and If you have mounted hard drive cages in one or both of these areas be sure to check for dust that can collect in the space between the drives Next you can use anti static wipes to wipe down any open areas inside and outside of the chassis to remove any remaining dust or dirt If you have dust or dirt remaining in any hard to reach area such as corners of a
34. nstallation Read this manual Parts List The following parts are provided ltem i UC oseane CSCS Tools Required for Installation In order to complete the installation of the Chassis Plans expansion system you will need a Phillips head screwdriver Chassis Plans 1 2 PCI Express Expansion System Chapter 2 Hardware Installation The following steps will guide you through the installation of your Chassis Plans expansion system Electrostatic Discharge ESD Warning All PCI cards are susceptible to electrostatic discharge When moving PCI cards it is best to carry the cards in anti static packaging If you need to set a PCle card down be sure to place it inside or Warning on top of an anti static surface For more information see Protecting Against Electrostatic Discharge in the Preface WARNING High voltages are present inside the expansion chassis when the unit s power cord is plugged into an electrical outlet Disconnect the power cord from its source before removing the enclosure cover Warning Turning the system power off at the power on off switch does not remove power to components High voltage is still present CAUTION Before touching anything inside the enclosure move to an ESD station and follow proper ESD procedures Failure to do so may result in electrostatic discharge damaging the computer or its components For more information see Protecting Against Electrostatic
35. nted to a full height bracket as shown below For low profile case applications you may need to change the mounting bracket to the low profile bracket that shipped with your system This is done by removing the screws that hold the card to the bracket Be sure you are using proper ESD procedures when completing this action Once the host computer is off and all power cords disconnected remove the cover and insert the PCI Express host card into a vacant x8 or x16 PCle slot by gently pushing the card until it is firmly seated Then secure the card to the slot with a mounting screw Notice that the PCI Express slots are located at a greater distance from the edge of the computer s mother board than are the standard PCI slots as illustrated in the following figure PCle PCI PCI X Chassis Plans 2 2 PCI Express Expansion System Chapter 2 Hardware Installation STOP YOU MUST ONLY INSTALL THE PCle HOST CARD INTO A PCI EXPRESS SLOT Only use cards WITH brackets This will ensure that your PCle host card can only be inserted into a PCle slot Although PCI Express cards without brackets may fit into conventional PCI slots you run the risk of damaging the PCI Express host card if you insert it into a PCI slot Please ensure that your host computer has PCI Express slots and install the host card only into a PCI Express slot For more information on using PCle cards please refer to your computer s user manual or system doc
36. o Chapter 3 Verify Installation MAC Start Up Apple MAC OS computers will boot up without any visible indicators that the Expansion System is connected Go to Chapter 3 Verify Installation Chassis Plans 2 4 PCI Express Expansion System Chapter 2 Hardware Installation Shutting Down STOP DO NOT TURN OFF THE CHASSIS PLANS EXPANSION CHASSIS UNTIL YOU HAVE SHUT DOWN YOUR COMPUTER COMPLETELY It can cause a system lockup and loss of any unsaved data When shutting your system down it is recommended that you first shut down the computer correctly and then power down the Chassis Plans expansion chassis to avoid computer lock up and potential data loss Rack Installations Installing the Chassis Plans chassis into an equipment rack has never been easier Simply attach one of Chassis Plans optional Rack mount slide kits PN RSLIDES XX to allow you to mount the chassis in a computer rack and then simply slide the chassis in and out whenever you need to do work on or in it These sets come in various lengths to accommodate various racks Contact Chassis Plans for more information or to order a set When ordering replace the XX in the part number with your required kit size 18 24 26 or 28 inches Chassis Plans 2 5 PCI Express Expansion System Chapter 2 Hardware Installation This Page Intentionally Blank Chassis Plans 2 6 PCI Express Expansion System Chapter 3 Verify Installation Windows
37. ocal Bus Specification Because PCI X is backward compatible with PCI both card types can be used with EXP4U PCIX 6 Therefore to keep things simple the terms PCI and PCI X will be used interchangeably throughout this manual EXP4U PCIX 6 consists of a PCI Express host card a 1 meter iPass cable a rack mount enclosure containing a 6 slot PCI X backplane a power supply and cooling fans Item Description Low Profile PCI Express Host x4 x8 capable 6 PCI X slots 66MHz 19 W x 7 Hx 17 7 D Cooling One 85 2 CFM fan One fan in power supply Power Supply Model EXP4U PCIX 6 includes 400W Model EXP4U PCIX 6 R includes 400W Redundant hot swappable MTBF 53 000 hours 53 000 hours Operating Environment 0 to 50 C Operating Temperature 20 to 60 C Storage Temperature 5 to 85 Relative Humidity Non condensing Operating Systems Windows XP 2000 Server 2003 A Mac OS X version 10 4 x Red Hat Linux 9 Available Options 3 meter cable PN SUBCBL3IF Disk Drive Cage for up to seven 3 5 internal disk drives PN RDRIVECAGE PCI card hold down kit PN RCHD7 Rack mount slide kit PN RSLIDES XX Chassis Plans 1 1 PCI Express Expansion System Chapter 1 Introduction Pre Installation Information Before using the Chassis Plans expansion chassis you should perform the following steps Inventory the shipping carton contents for all of the required parts Gather all of the necessary tools required for i
38. ontacting Technical Support Our support department can be reached by fax at 858 571 6146 phone at 858 571 4330 or email at Support ChassisPlans com Support is available Monday through Friday 8 00 AM to 5 00 PM PT When contacting Chassis Plans Technical Support please be sure to include the following information 1 Name 7 Serial Number 2 Company Name 8 Computer Make 3 Phone Number 9 Computer Model 4 Fax Number 10 Operating System and Version 5 Email Address 11 Make Model of PCI cards in expansion chassis 6 Model Number 12 Detailed description of the problem Please make sure that your problem description is sufficiently detailed to help us understand your problem For example Don t say Won t boot up Do say Tried all the steps in the Troubleshooting Section and it still won t boot up For faster diagnosis of your problem please run the two utility programs described in the following sections and include the diagnostic files they generate with your email Chassis Plans 7 1 PCI Express Expansion System Chapter 7 How to Get More Help Chassis Plans Debug Utility Occasionally Technical Support may request Windows users to produce and email a Chassis Plans debug log file to help them resolve your problem This file should be included as an attachment when submitting a Technical Support request ES Locate a file called dbgview exe on the CDROM shipped with your Expansion Chassis Double click o
39. or daisy chain configuration Each of these configurations has advantages and uses To determine which type of configuration you wish to use you should first understand a few basic facts 1 In a desktop computer the bios enumerates automatically behind PCI bridges In the Chassis Plans configuration the bios finds the Chassis Plans host card in a PCI Express slot The bios configures it and then looks beyond it to find any PCI cards installed in the expansion chassis The bios then configures the cards and allocates resources Empty PCI slots are ignored during configuration In theory your computer should be able to travel across up to 255 PCI buses to identify and configure all installed PCI cards Unfortunately not all computers are created equal The 255 PCI bus limit is actually a theoretical maximum The practical limit is somewhat lower but should still be a fairly large number In a desktop computer the bus numbers tend to be lower 0 1 2 etc Once the bios is finished configuring everything and assigning resources the Operating System starts loading and activates the PCI cards found When adding more Expansion Systems to an existing system be sure to connect and test them one at a time This will allow you to quickly resolve any connectivity or other issues right at the start DO NOT INSTALL any 3 Party PCI cards into any system until ALL attached systems are working correctly Important
40. rarchy is at the peer level of other existing expansion buses thus adding breadth to the PCI bus hierarchy since these buses will be at the same hierarchical level within the system configuration You must ensure that you have the corresponding PCle to PCI Expansion System or PCI Expansion System chassis to connect with your host card and support your desired configuration an 0ut Configuration Workstation In this configuration you have fewer Toll Booths to pass through therefore the latency is shorter however you sacrifice more PCle slots on the host computer which may not always be an option For clarification it is necessary to understand that the amount of latency caused by any PCI Bridge even those built into a 3 Party PCI card or the computer motherboard itself is negligible nanoseconds and will not produce any visible effect on most systems It is only mentioned here because on a few rare configurations which use some unique PCI cards with special software drivers the total number of PCI buses that the data must pass through COULD make a difference See Chapter 6 Troubleshooting for more information if you suspect this could be an issue with one of your specialty PCI cards x gt e Y Important Chassis Plans B 2 PCI Express Expansion System Verify your configuration Appendix B Need More Slots Before you start installing your PCI cards refer to Chapter 4 Ins
41. rmance tuning for different PC Express card configurations Note Typically graphics cards request x16 PCI Express lanes However they may also run at near maximum speed when using x8 PCI Express lanes OK rs Choose OK MacOS X is prompting you to choose a PCI Express profile that maximizes the performance of your attached devices The Chassis Plans host card can communicate up to a bandwidth of x4 to and from the expansion chassis and devices You should choose a profile that matches the configuration of all the cards installed in your Mac Chassis Plans recommends that you install the system host card into a x4 slot in order to maximize throughput In this example the Chassis Plans host card is installed in slot 4 and appears as Intel PCI to PCI Bridge Card Expansion Siot Utility Installed PCI Express Cards Current PCI Express Profile Name Status Intel PCI to PCI Bridge Card Running at maximum speed No card detected No card detected 9 77 EN O ATi Radeon X1900 XT Running below maximum speed Alternate PCI Express Profiles O ee x16 Lane Graphics Slot One x8 Lane and Two x1 Lane Slots 2 3 or gt This configuration provides maximum bandwidth x16 lanes for graphics to plus an x8 lane slot for one additional high bandwidth card and two x1 Q r lane slots O E O nesta A x16 Lane Graphics Slot Two x4 Lane and One x1 Lane Slots T This configuration provides maximum bandwidth x1
42. rning Electrostatic Discharge ESD is the enemy of semiconductor devices You should always take precautions to eliminate any electrostatic charge from your body and clothing before touching any semiconductor device or card by using an electrostatic wrist strap and or rubber mat Static electricity can harm system boards Perform service at an ESD workstation and follow proper ESD procedures to reduce the risk of damage to components Chassis Plans strongly encourages you to follow proper ESD procedures which can include wrist straps and smocks when servicing equipment You can also take the following steps to prevent damage from electrostatic discharge ESD When unpacking a static sensitive component from its shipping carton do not remove the component s anti Static packaging material until you are ready to install the component in a computer Just before unwrapping the anti static packaging be sure you are at an ESD workstation or are grounded When transporting a sensitive component first place it in an anti static container or packaging Handle all sensitive components at an ESD workstation If possible use anti static floor pads and workbench pads Handle components and boards with care Don t touch the components or contacts on a board Hold a board by its edges or by its metal mounting bracket Rack Mount Instructions Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating
43. system is visible but has a problem try to resolve the problem See Note above If that fails go to Chapter 7 to see about getting additional help My Computer Hangs During Power Up If your computer hangs while being turned on and you can t even start follow these simple steps to try to fix this problem 1 Shut off the computer first and then the Chassis Plans expansion system and verify that all cards and cables are installed correctly Reapply power first to the expansion system and then to the computer 2 If it still hangs power everything back off and try switching the PCle cables Reapply power and see if it works 3 If it still hangs and you have added one or more hard drives in addition to several PCI cards get ready to do some math Compute the power requirements for each attached device to ensure that you have not exceeded the power capabilities of the expansion system power supply You can verify the capacity of your power supply by checking the label on the power supply It will provide all necessary capacity information If you have exceeded these limits remove something If you have not continue checking 4 lf it still hangs remove all ga Party PCI cards and try booting up without any cards installed a If it still hangs remove the Chassis Plans PCle expansion host card from the computer and try booting up without the Chassis Plans expansion system attached i If it boots up OK without the Chassis Plans e
44. t into it tt may not trip in time to fully protect a device that has been improperly connected or whose power cable has been damaged CAUTION This product is provided with a power supply that automatically adjusts to input voltages between Caution 100 to 240 Vac A U S and Canadian 125 V power supply cord is provided with this product If using this product outside of the U S or Canada please use locally available power supply cords a Applying Power Correctly Starting Up You must apply power to the Chassis Plans expansion chassis BEFORE you power up your computer This will allow the higher numbered PCI buses in the PCI bus hierarchy to be at a stable state when the host system issues its master power on bus reset This will also allow the configuration code to recognize the PCI bus hierarchy and any attached devices There is an On Off switch on the front panel as well as an LED indicator to indicate power status Verify that the green power indicator is ON after pressing the button Windows Start Up As your Windows computer starts up you will see a small message box pop up in the lower right corner of the screen to alert you that Windows has found Found New Hardware new hardware PCI standard PCI to PCI bridge Now you are all set The system does not require any Chassis Plans drivers in order to operate unless you require Hot Plug Hot Swap support see Chapter 4 for more details You may now proceed t
45. t the PCI Card s manufacturer for updated PNP compatible drivers If all else fails contact Chassis Plans Technical Support for further assistance On the Bridge If you receive error code 12 on the first PCI to PCI Bridge call Chassis Plans Technical Support On the PCI Card This usually means the memory I O or prefetch is more than has been allocated Call Chassis Plans Technical Support Chassis Plans 6 5 PCI Express Expansion System Error Code 28 PCI Card Other Codes Chapter 6 Troubleshooting Description Action The driver for the PCI Card is not installed on your system Reinstall the PCI Card driver following the manufacturer s instructions If that fails to fix the problem call the card manufacturer for new drivers The PCI host card or expansion chassis are not working correctly Reinstall the PCI host card into the computer s PCI slot and recheck all cable connections If the error code remains try another PCI slot If you still have the error call Chassis Plans Technical Support For all other error codes call On the PCI to PCI Bridge Chassis Plans Technical Support On the PCI Card Card Manufacturer s Technical Support after first verifying that the Chassis Plans expansion system is installed properly If you are still having problems contact Chassis Plans Technical Support for more help Chassis Plans 6 6 PCI Express Expansion System Chapter 7 How to Get More Help C
46. tall Cards and Drives for more information you should confirm that everything is in proper working order Refer to Chapter 3 Verify Installation for guidance in verifying the proper installation of your Expansion System The following image shows the Windows Device Manager display when a Windows PC has 2 Expansion Systems connected in a Fan Out configuration P A u 19 Intel R E7525 E7520 E7320 PCI Express Root Port AO 3595 14 Intel R E7525 E7520 PCI Express Root Port BO 3597 19 PCI standard PCI to PCI bridge B Intel R PRO 1000 XT Server Adapter 3 1 PCI standard PCI to PCI bridge Y PCI standard PCI to PCI bridge ATTO ExpressPCI Adapter UL4S 4 ATTO Phantom Device SEAGATE 5T318452LW SCSI Disk Device SEAGATE 5T318452LW SCSI Disk Device amp ATTO ExpressPCI Adapter UL4S ig ATTO Phantom Device 14 PCI standard PCI to PCI bridge Windows Device Manager with 2 PCle to PCI Expansion Systems Installed in a Fan Out Configuration The following image shows the Apple Profiler display when a MAC has 2 Expansion Systems connected in a Fan Out configuration Card ATTO ExpressPC UL4S ATTO ExpressPC i UL4S ATY RADEON bcom5714 bcom5714 GeForce 6600 pci bridge pci bridge pci bridge pci bridge pci bridge pci bridge pci8086 1001 Type scsi 2 scsi 2 display network network display pci pci pci pci pci pci Ethernet Controller MAC System Profiler with 2 PC
47. to disengage it from the guides at the front of the enclosure by firmly grasping the edges of the cover lip and pulling the cover backward about 1 until it clears the front hold down and then lift the cover off Be careful to store the cover to avoid damage while you are working inside the chassis CAUTION When replacing the enclosure cover be sure that the front edge of the cover slides completely under Caution the front lip of the enclosure Install 3 Party PCI Cards or Hard Drives CAUTION Ln When installing PCI cards or hard drives please ensure that the input current rating specified on the Caution AC input label is not exceeded Six 6 PCI X slots One 1 non operational slot DO NOT USE Daughter card with Pass connector interface on top of main backplane Fan assembly with slot holders for full length cards 400W 100 240V 6 3A 50 60HZ Power Supply Drive bay used to mount up to seven 7 3 5 internal hard drives using 1 or 2 optional Disk Drive Cages PN RDRIVECAGE 5V load resistor to be removed if optional hard drives are installed Chassis Plans 4 2 PCI Express Expansion System Chapter 4 Install Cards and Drives Installing Third Party PCI Cards Slot ordering in the EXP4U PCIX4 I chassis should begin with the slot farthest away from the power supply labeled SLOT 4 Generally when installing 3 Party PCI cards in the Chassis Plans expansion chassis it should make no di
48. to produce emissions that could interfere with other electronic equipment in the area of your system When Working Inside a Computer Before taking covers off a computer perform the following steps 1 Turn off the computer and any peripheral devices 2 Disconnect the computer and peripherals from their power sources to prevent electric shock or system board damage 3 Disconnect any telephone or telecommunications lines from the computer Chassis Plans li PCI Express Expansion System Preface In addition take note of these safety guidelines when appropriate To help avoid possible damage to systems boards wait five seconds after turning off the computer before removing a component removing a system board or disconnecting a peripheral device from the computer When you disconnect a cable pull on its connector or on its strain relief loop not on the cable itself Some cables have a connector with locking tabs If you are disconnecting this type of cable press in on the locking tabs before disconnecting the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before connecting a cable make sure both connectors are correctly oriented and aligned CAUTION Do not attempt to service the system yourself except as explained in this manual Follow installation Caution instructions closely Protecting Against Electrostatic Discharge Electrostatic Discharge ESD Wa
49. umentation O Attach Power and Expansion Cables The included iPass cable features non interchangeable end connectors end B being wider than end A as can be seen below Carefully position the expansion chassis so that the supplied expansion cable will conveniently reach from the host computer to the connectors on the back of the chassis Connect end A of the cable to the chassis and end B to the host card as follows Connect End A to Connect End B to the chassis along with the power cord the host card CAUTION All cables attached to the expansion chassis must be securely fastened When you hear a click it is properly secured and will not come out of the connector If not securely connected the connectors may cause intermittent or lost connections NOTE To remove an installed connector push in on the body to remove load on the latches then pull on the green loop and pull out on the connector Chassis Plans 2 3 PCI Express Expansion System Chapter 2 Hardware Installation NOTE If at all possible plug all power cords from the expansion chassis and your host computer into a shared power strip preferably one that has surge and noise suppression circuitry built into it This prevents ground loops E Recheck the Installation Check your installation before powering up the Chassis Plans expansion chassis for the first time Although the power supply has an over voltage protection device buil
50. urations When trying to troubleshoot problems with PCI cards in a multiple expansion system configuration it is vital to correctly determine the nature of the problem Therefore the first task is to identify the card or chassis having a problem by using the Windows Device Manager or Apple System Profiler Refer to the first part of this Appendix for more information on identifying hierarchical levels in multiple expansion system configurations Remember Fan Out configurations can consist of both PCle to PCI Expansion Systems and PCI to PCI Expansion Systems Whereas Daisy Chain configurations will consist of a PCle to PCI Expansion System followed by one or more PCI to PCI Expansion Systems Only after you have all expansion systems working without any 3 Party PCI cards should you attempt to install any gra Party PCI cards Chassis Plans B 6 PCI Express Expansion System Appendix B Need More Slots Need to define WHICH chassis Multiple expansion card has the problem System configuration has Check Windows Device Determine which one s AManager or Apple System are missing and 2 Profiler reinstall See Chapters 2 4 3 and Appendix B Yes Installed using guidance in Chapters 2 amp 3 and Remove everything and Appendix B of User Guide reinstall only 12 Did it work chassis See Chapters with only 12 2 amp 3 Yes Reconnect only the PCIe to PLI Expansion System using instructions No in User Gu
51. ver Chassis Plans does not claim to have covered all situations that might require the use of a Caution Warning or Danger indicator Chassis Plans i PCI Express Expansion System Preface Safety Instructions Always use caution when servicing any electrical component Before handling the Chassis Plans PCI X Expansion chassis read the following instructions and safety guidelines to prevent damage to the product and to ensure your own personal safety Refer to the Advisories section for advisory conventions used in this manual including the distinction between Danger Warning Caution Important and Note Always use caution when handling operating the computer Only qualified experienced authorized electronics personnel should access the interior of the computer The power supplies produce high voltages and energy hazards which can cause bodily harm Use extreme caution when installing or removing components Refer to the installation instructions in this manual for precautions and procedures If you have any questions please contact Chassis Plans Technical Support WARNING High voltages are present inside the expansion chassis when the unit s power cord is plugged into an Warning electrical outlet Disconnect the power cord from its source before removing the system cover Never modify or remove the radio frequency interference shielding from your workstation or expansion unit To do so may cause your installation
52. viate behavior problems Installing Hard Drives Installing up to eight 8 hard drives into your chassis is simple using one or two optional Drive Cages PN RDRIVECAGE available from CHASSIS PLANS Each cage can hold up to four 4 3 5 hard drives The cages mount into the hard drive area in the chassis identified by a O in the previous graphic If you want to install a hard drive in your system a PCI hard drive controller card must also be installed into one of the available PCI slots You will also have to remove a 5V Load Resistor from the hard drive area before installing any hard drive cages j O DANGER The Load Resistor is and must NOT BE TOUCHED unless the system has been shut off for at least 25 30 minutes Use caution when touching the Load Resistor The load resistor is used to provide a minimum load on the power supply to assure proper regulation MOT Chassis Plans 4 3 PCI Express Expansion System Chapter 4 Install Cards and Drives a System Should Be Up and Running Apply power to the Chassis Plans expansion chassis first then power up the computer Use the procedures detailed in Chapter 3 to confirm the card installation s in the Windows Device Manager or Apple rch Profiler When everything is functioning correctly your Windows Device Manager should look something like 9 Intel R E7520 PCI Express Root Port CO 3599 PCI standard PCI to PCI bridge ES Intel R PRO 1000 MT
53. xpansion system attached call Chassis Plans Technical Support ii If it still hangs the problem is in the computer and not with the Chassis Plans expansion system or the 3 Party PCI cards Chassis Plans 6 3 PCI Express Expansion System Chapter 6 Troubleshooting b If it boots up OK without any 3 Party PCI cards installed try adding only one card and see if it boots up I If it boots up OK with one card in it shut it down in the proper order of course and swap cards Repeat this until all cards have been tested If they all test OK then add them back one at a time until you find the combination that doesn t work or you are running fine If you find a bad card call Technical Support If you don t congratulations you fixed it il If it still hangs up try a different card this one is probably bad or has driver problems If the second cards works troubleshoot the first card If the second card also fails call Technical Support My PCI Card Doesn t Work Follow these simple troubleshooting steps to resolve typical an Party PCI card problems Does the card work when plugged directly into the computer Yes Contact Chassis Plans technical support department for assistance No Contact the card manufacturer for assistance Are card drivers required Yes Install or reinstall the drivers No Go to next step Check Error Codes Try a different slot to install the board The following additional steps m
54. y cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment NOTE The assembler of a personal computer system may be required to test the system and or make necessary modifications if a system is found to cause harmful interferences or to be noncompliant with the appropriate standards for its intended use Industry Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conform a la norme NMB 003 du Canada CE The product s described in this manual complies with all applicable European Union CE directives Chassis Plans will not retest or recertify systems or components that have been reconfigured by customers Underwriters Laboratory UL LTE Chassis Plans EXP4U PCIX 6 is UL Listed under GC US 211209 file number E211209 LISTED Chassis Plans C 1 PCI Express Expansion System Appendix C Compliance This Page Intentionally Blank Chassis Plans C 2

PCI Expansion System User`s Manual

Contents

Download Pdf Manuals

Related Search

Related Contents