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1. Billing aa e Se E New e Destination y Contact y DNS se Lock Unlock Delete Subdomain Info Search Order Jee Se EECH Downloads E 4 TI domain of your choice com 121 Domain Forwarded http 41 and1 com Ready TI domain of your choice us External domain Forwarded http wyyeyy 1 an The domain is now ready Edit Your Domains TI info domain of your choice com Subdomain Web space Ready Mark the box es to the left of 391523037 online home us Subdomain Web space homedirectory1 Ready the domain s you wish to edit and then click on the function EE Dedicated SSL Certificate Shared SSL Encryption Show More Help a p Order or set up a dedicated SSL certificate for this Specify the domain that should use encrypted data package Ensure that unauthorized parties cannot transmission FAQs interfere with sensitive data Easy Setup Guide Help amp Contact Domain Transfer Status Folow the progress of your domain transfer with an overview of current transfers of registrar Figure 3 Domain Overview page with an all in one toolbar for convenient domain management To reach the Domain Overview select the package from the Package Overview on the My Account page Then on the Package Administration page click on Domains The overview table lists all domains and subdomains that you have added on to your package The Domain Overview page has a toolbar with different editing functions Click on a word in the toolb
2. lt php host dbxx perfora net db dbXXXXXXXX Sdbuser pXXXXXXX Sdbpw XXXXXXX MYSQL CONNECT host S dbuser S dbpw or die lt H3 gt Database server cannot be reached lt H3 gt MYSQL SELECT DB Sdb or die lt H3 gt Database does not exist lt H3 gt path getenv DOCUMENT_ROOT DB_ backup result MYSQL QUERY SHOW TABLES Snumrow MYSQL NUM ROWS result for Si 0 i lt Snumrow Sitt Stable MYSQL RESULT result i echo Stable system sprintf mysqldump opt h host u S dbuser p dbpw db Stable gzip gt s table sql gz path echo DONE n n MYSQL CLOSE gt Back Up Your Database Using Secure Shell SSH The following Shell command backs up your database content PXXXXXXX yourserver gt mysqldump hdbXX perfora net upXXXXXXX pex xxexek GbOXXXXXXX gt dbXXXXXXXX sql xxxxx is the wildcard for your password To re import the dump file you have created this way or any other dump file into the database use the following command PXXXXXXX yourserver gt mysql hdbXX perfora net upXXXXXXX pexxxxeeek GHOXXXXXXX lt dbXXXXXXXX sql xxxx xx is the wildcard for your password Web Hosting Manual 1 amp 1 Internet Inc 104 PACKAGE ADMINISTRATION APPLICATIONS Restore Your MySQL Database Restore Your MySQL Database Using PHP Script The following PHP script reads the content of an SQL dump Tile
3. J Fabulous History of the Screwdriver Microsoft Internet Explorer Fie Edit view Favorites Tools Help O Back v EX sl BEA pP Search Se Favorites A Media Ol Q d S K L Fabulous History of the Screwdriver uo See Welcome to Barry s Fabulous Screwdriver Page Hobbies Contact Further Links yn 1 em Figure 8 Use the WebsiteCreator for making your own informational site Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS A7 No matter whether for business or private website authoring WSC gives you fast and attractive results Your website is automatically saved while you are working on it Each time you exit WebsiteCreator the changes you have made are saved automatically Launch WebsiteCreator WSC in the 1 amp 1 Control Panel System Requirements WebsiteCreator WSC requires Internet Explorer 6 or higher Netscape 7 1 or higher or Mozilla 1 4 in order to function smoothly You can download a current version of Internet Explorer or Netscape for free under the Downloads section in the 1 amp 1 Control Panel For Mac users we recommend to use a latest generation Mozilla version for MacOS to get Tull WSC functionality When using Netscape or Mozilla make sure that that the server perfora net is not blocked for pop up windows In these browsers go to Edit gt Preferences Open Privacy amp Security gt Popup Windows and check
4. My Account presents you with a Package Overview table where you can select the package you would like to work on Moreover you can access all the important user settings billing information and aids our Affiliate Program messages and general product news trom the left navigation bar in the My Account area CONTROL PANEL D Locout MyAccount You are here My Account User Settings Billing Hello welcome to the 1 amp 1 Control Panel digne PACKAGE OVERVIEW Downloads a Messages Click on the package name to manage features and options in your package News Search ic Use the left navigation bar here on the My Account page for 1 181 Professional Package Preview 1 domain 1111111 Ready gt Administration your user settings and 301234567 onlinehome us information for your customer ID 234567 2 181 Developer Package 4 domains Ready gt Administration domain of your choice com 23456789 onlinehome us Locate the package you would like to work on in the overview table Click on the name of the package or on the button next to itto reach the Package Administration page Show More Help FAQs Easy Setup Guide Help amp Contact Figure 1 My Account s Package Overview page and the left navigation bar for customer settings Web Hosting Manual 1 amp 1 Internet Inc 8 THE 1 amp 1 CONTROL PANEL 1 amp 1 CONTROL PANEL STRUCTURE 3 3 Your Package Specific Information Package A
5. Delete a Database Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 77 4 5 Newsletter Tool Newsletters are electronic circular letters which are posted to a list of recipients in order to inform them continuously about certain topics Use newsletters to Inform customers about new products you are about to offer m Announce updates of your website to your circle of triends community Communicate events to members of your local club newsletter Nod September 2003 Dear Sir or Madam Your newsletter could look just like this Send outthe right message by filling in what you wantto say simply by clicking in the text that WOU would like to change It s so easy Type in your text as you would using a word processor ln no time youve created your newsletter that connects you to your customers or to your friends and family Sincerely Yours Your Newsletter Tool Figure 33 Create and send out a newsletter with the Newsletter Tool Using a newsletter to inform the visitors of your website or your customers offers several advantages as a means of news distribution You reach your visitors or customers in almost real time with product news events or information You can use your electronic customer database for easy distribution and you can set up a newsletter template and just change the offers or the new information to be able to offer the latest news to yo
6. Accept the Terms and Conditions for a transfer of registrar and again click on Next On the following page check your user data change it if necessary and proceed to the next page Double check that the data of your request for a transfer of registrar is correct and submit it After that go back to your My Account page to select the package that the domain is to be moved away from If you happen to have this package under a different customer ID log on to the Control Panel with that customer ID On the Package Administration page choose Domains On the Domain Overview page open the Domain Transfer Status to see the Status of the domain transfer From the table which is displayed beside the domain which is to be transferred choose Ed On the Approve Domain Transfer page read the Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION DOMAINS 21 information If you accept the release of the domain then next to Release domain tick the box and click on Next Finally confirm the domain transfer by clicking on Send If the domain transfer has been successful you will receive a confirmation e mail and your domain will be moved to the new package 1 3 Change Domain Contact Details Reg C Admin C and Tech C During the add on a domain process you are required to provide the registrant contact reg c owner of the domain for the domain Optionally you can give further information concerning a registere
7. Design Setup choose which design and which HTML fields to use for your database In the section Design Options click on the amp icon to get more design options and edit the design Look at and choose a predefined color scheme to apply to your form The pixel size refers to the size of the form In the section HTML Areas click on the icon to edit or integrate specific HTML fields in your database Integrate a Database into Your Website Under Database Overview gt Integrate Database you can integrate or build your database into your website with the link provided To integrate your database proceed as follows Using an HTML editor ex NetObjects Fusion open the web page you would like to place the link in A selection of such tools can be found in the Downloads section of the 1 amp 1 Control Panel To copy the link select it with your mouse by clicking and dragging while holding down the left mouse button Right click the marked section and select Copy the link is now on the clipboard Using the HTML editor insert the link by right clicking at the desired position and selecting Paste The following example shows how to insert the link and a reference text for example Proceed to the database lt a href Enter the link here gt Proceed to the database lt a gt Save the file and upload it to your website The link to the database is now active and can be clicked on by people visiting your site
8. You can choose Refresh to update the preview before proceeding to the next page to save your settings Web Hosting Manual 1 amp 1 Internet Inc 100 PACKAGE ADMINISTRATION APPLICATIONS k Set Up a Date Time Display Choose Set Up beside the date time display This will open the assistant Next choose whether you would like to create a date or time display and proceed to the next page Adjust the font the border width and the border color according to your liking You can choose Refresh to update the preview before proceeding to the next page Next determine the time zone You can choose Refresh to update the preview before proceeding to the next page to save your settings Integrate Basic CGls into Your Website Using an HTML editor program open the Tile into which you would like to integrate the link s to your guest book forum feedback form visitor counter or date time display Use your own HTML editor or depending on the 1 amp 1 package you chose NetObjects Fusion This software can be found under the Downloads section in your 1 amp 1 Control Panel or on the 1 amp 1 Internet Tuner CD you received when you ordered the package To copy a link highlight it using your mouse and then right click in the marked section From the menu that appears select Copy The link is now on your clipboard Go to your HTML editor with the open file and insert the link by right clicking on the desired position When th
9. or E mail in the left navigation bar or on the menu page This manual will explain how to reach each section through the left navigation bar No matter which kind of navigation method you prefer they will all lead you to the same pages Should you get lost you can always orientate yourself by looking at the navigation path at the top of the page This manual uses a shortened annotation to direct you to the respective features and processes For example New gt Forward to Indicate that first click on New and then Forward Web Hosting Manual 1 amp 1 Internet Inc H Ar 10 THE 1 amp 1 CONTROL PANEL USING THE 1 amp 1 CONTROL PANEL Contiguring each feature can be done with the following steps This example involves setting up an e mail address that forward e mails to an existing account d i 4 Select the area you would like to work on from the menu page or the left navigation bar ex E mail Select the feature or process you would like to work on either by selecting an item from the overview page and then clicking on the action in the toolbar or clicking on a program or tool on the menu page For example to create a new e mail address that forwards to an existing e mail address select E mail and then in the E mail Overview table s toolbar click on the New arrow From the drop down menu that opens select Forward On the subsequent page Enter a name or a term
10. 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 93 How to Use In2site in the 1 amp 1 Control Panel When logged on to the 1 amp 1 Control Panel go to Applications gt in2site Live Dialogue and choose Enable to set up your in2site account and obtain the required authorization The status will change to setup Once the status has changed to ready choose Ed to select the domain for which you want to use in2site and determine a password A user name is generated automatically You receive your access data when you click on Next Please make a note of it Once your in2site account is set up you can find or change your password information under Applications gt in2site Live Dialogue by clicking on Edit To install the in2site client software on your computer download it from Applications gt in2site Live Dialogue first In the in2site Live Dialogue Client Software section click on Download amp Save For a Plus version in the left navigation bar click on Order and order in2site Dialogue Plus Then launch the program by entering the access data you were given gt above For further information on in2site please consult the in2site context help In2site Live Dialogue Plus If you find that your needs outgrow the in2site basic version you can upgrade to in2site Live Dialogue Plus anytime Go to Applications gt in2site Live Dialogue and upgrade your current versio
11. 2 3 Auto responder Decide whether you would like to enable extra options like the auto responder The auto responder automatically responds to e mail sent to the address For example use it for sending out of office message replies when you are on vacation Open the E mail Overview page in the Control Panel and select the package you would like to work on Select E mail from the Package Administration menu page First mark the e mail address in the overview table and then in the toolbar click on the Settings arrow to open the drop down menu From the menu select Auto responder Follow the instructions to activate or deactivate the auto responder The text for the auto responder message cannot exceed 1 020 characters 2 4 Virus Protection 1 amp 1 and Symantec work together to bring you a comprehensive Virus Protection To add virus protection log in to the Control Panel and select the package containing the e mail address Select E mail from the Package Administration page menu Select the e mail address you would like to work on and then click on Virus Protection in the toolbar Follow the instructions to enable Virus Protection for your e mail account POP mailbox The number of Virus Protection modules varies depending on the individual 1 amp 1 package you have To order additional Virus Protection modules click on the Order button in the top right hand corner of the Control Panel Web Hosting Manual 1 amp 1 Int
12. E mails which Arrive in Your Mailbox 31 2 8 Local Mail Programs Microsoft Outlook Express Netscapne 32 2 9 1 amp 1 WebhMal 0 cece cccc cee eccee ee eeee ee eeeeeeeeseeaeeeeeeeeeeeeaeeeeeeeeseeuneeeenans 33 2 10 Activate Your E mails for External Domain Names 37 3 FTP Web Space and ACCESS ccccscececeeeeeceeseeeeenseeeceseeeeoenesseaneeseansessoaes 38 3 1 FTP Login Data sascederccccinsasentanestntasencontedorcateatnapenannedancirendboudorntebginecsenionae 38 3 2 Connecting to Your Web Space Using WISE TR 39 3 3 Connecting to Your Web Space Using Wa FIR 39 3 4 Transfer Website Data to Your Web Space Using an Internet Browser 41 Deo SEENEN 42 3 6 Secure Shell SSH Access 42 37 0G rs DEE 44 4 PDN CUI EE 45 4 1 WebsiteCreator WWSCTI A5 eg 55 D e E TEE 65 4 4 AV 0 Bc 10 2 072 S gt eee ee ee 72 o Se Sne O EE 77 46 WZ Sie RRE el 91 4 7 1 amp 1 Chat o oezvercassteansatsancasencunaosattcnntosnianeneguaineasaasnenteocariotsonedseredeseneegeaaaas 94 To Ee ea E E TS 96 A MLD E E 100 4 10 Programming Perl and EE Le EE 105 5 elt EH E 107 MY A UN sirana AE tes tendbanansmsmcwsteucsmecie ant tedieencupeseenasnodameennsameensineeeies 108 1 User SENOS oo sarcc costes tecmarde cua sencupeceauseses EE 108 Pe NEE EE 108 Web Hosting Manual 1 amp 1 Internet Inc TABLE OF CONTENTS Wise PE EE 108 es mae ele RTE 109 E Eege EE 109 2 BING E 110 ZN UW Be E 110 22 Re EE 110 Ves EEN ee 1
13. Enter your host name ex domain of your choice com 3 Enter your user ID i e the user name to be found in the 1 amp 1 Control Panel gt above 4 Enter your password this is to be found in the 1 amp 1 Control Panel above Decide whether you would like to save the password permanently 5 Check the box Passive This activates passive transfer which is necessary to enable firewall and DSL or cable compatibility Now you are ready to transfer Tiles back and forth between your local computer and your web space As a 1 amp 1 customer you may automatically import your FTP account login data as a simple alternative to manual setup To connect to your 1 amp 1 web space select File gt Connect Tor In the Site Manager window insert your 1 amp 1 access data and if required specify the file you would like to import 3 3 Connecting to Your Web Space Using WS_FTP WS_FTP is a Windows based program that will let you transfer files from your computer to another server browse the contents of that server delete files from the server and transfer them back to your computer again if necessary It also enables you to access other free FTP ports enabling you to download a host of free trial and Web Hosting Manual 1 amp 1 Internet Inc AO PACKAGE ADMINISTRATION FTP WEB SPACE AND ACCESS shareware software pre configured FTP sites are available with this program please ensure that the content you are downlo
14. The 1 amp 1 Website Tuner CD contains useful applications which help you design your website and get more use out of your package After ordering the status of your software bundle may be viewed under this menu item To order the software CD that Is included in many packages log on to the Control Panel and select your package Please click on Software amp Licenses in the left navigation bar We also offer a section to download software for free You can find this clicking on Downloads found in the left navigation bar of the Control Panel In either case during the installation of many of these applications a serial or license number will be requested Click on Request License on the Software amp Licenses page to display the number The number will remain available here for future reference Enter this serial number into the prompt field of the respective software you are about to install Only one license number can be retrieved for each application Web Hosting Manual 1 amp 1 Internet Inc 108 MY ACCOUNT USER SETTINGS My Account 1 User Settings e 2 Billing e 3 Affiliate Program e 4 Messages e 5 News The My Account page leads you to all the important user settings billing information and aids our Affiliate Program messages and general product news 1 User Settings 1 1 User Data 1 2 Password 1 3 Credit Card Details 1 4 Newsletter Settings Your customer details which you provided when ord
15. a form under Newsletter gt Subscription Form gt New Form you can already use a number of fields to request subscriber data which can be designated as show do not show or show as mandatory Only the E mail field is mandatory in every subscription form When you use additional fields they allow you to better manage the data you receive trom subscribers Use Newsletter gt Database Administration gt Customize Fields to define the field as you like and then add them to a subscription form Alternatively you can manually add information to the subscriber s information so that later you can filter recipients of a newsletter by that information in an additional field Setting Up Subscription Forms M Subscription Forms Create a new subscription form under the menu item Newsletter gt Subscription Form gt New Form As a result of the creation process you will receive a link to the form you created which you can copy and paste into the source code of your website Visitors to your website can use this subscription form to sign up to receive newsletters Once they sign up their names are automatically entered into your database and can be seen in the Address Overview Select the fields which you would like included in your form E mail is the only mandatory field and is automatically placed into your subscription form All other fields can be optionally included as desired You can set the other fields as mandat
16. account already the Netscape Account Wizard appears automatically If an account already exists the Account Wizard does not appear automatically when the Netscape Mail window opens Instead after opening the Mail window go to File gt New gt Account Follow the instructions using the following information 1 Your Name Enter the name you would like to appear in the From field of your e mails 2 E mail Address Enter the e mail address of the account you have set up with 1 amp 1 ex your name domain of your choice com 3 Server Information Select POP Incoming server POP3 Enter pop 1and1 com Outgoing server SMTP Enter smtp 1and1 com 4 User Name Enter the mailbox name an m followed by an eight digit number which was assigned to your e mail address when you set it up 5 Account Name Choose the name your account should appear with in the Netscape Mail program Once the setup process is complete and you would like to send or receive e mail you will be prompted to enter your mailbox password to do so Use the password you set and made a note of when creating your e mail account mailbox in the 1 amp 1 Control Panel If you have forgotten to note your password return to the 1 amp 1 Control Panel and change your mailbox password make a note of the new password and mailbox name See POP3 Mailbox E mail Account page 27 on how to change your mailbox password 2 9 1 amp 1 WebM
17. and the second level domain For example the Internet address htto Awww domain ot your Choice com consists of the TLD com and the second level domain domain ot your choice www is the typical default subdomain and stands tor World Wide Web If you want to present your family tree and aspects of your family life in the Internet you can choose your last name as second level domain If you run a business and want to use the Internet as eCommerce platform it makes sense to use either your business s name or the name of the main product or service as a second level domain name Web Hosting Manual 1 amp 1 Internet Inc 12 PACKAGE ADMINISTRATION DOMAINS 1 1 Domain Overview Page 1 amp 1 has designed as special Domain Overview page in the Control Panel to make it easy for you to manage your domains quickly and trom one overview table To reach the Domain Overview select the package trom the Package Overview in the My Account area Then in the Package Administration area click on Domains EJ Locout CONTROL PANEL sapling Hepp Package 1 amp 1 Developer Package MY ACCOUNT FPA KA ADVIES TETANO jl lie Le B Package Administration You are here My Account Package Administration Domains Domains E mail DOMAIN OVERVIEW Web Space Access Review and manage your domains change settings set security functions or add on more domains to your package Applications Software amp Licenses
18. and then click on the button Text version This will automatically copy the content into the text version of the newsletter If you decide to change your design template you will have to re enter the content 1 amp 1 recommends that you make a copy of your newsletter text before changing the design template The Newsletter Editor With the help of the newsletter editor you can create a professional newsletter in HTML using familiar word processing tools and commands In the editor s preview window you can see how the newsletter looks as you work on It For complete control over the final result you can also use the HTML source text mode which allows you to work directly on the HTML code Web Hosting Manual 1 amp 1 Internet Inc 8 PACKAGE ADMINISTRATION APPLICATIONS CONTROL PANEL a Newsletter Newsletter Overview Change the content of your news New Newsletter NEWSLETTER MY NEWSLETTER Address Overview Newsletter Overview gt Settings Layout Images Content Test Mailing List Distribution Statistics Summary Format B 7 Variables Unsubscribe Link z Insert YOUR LOGO Dear Sir or Madam This is a testto distribution Please unsubscribe if you dont care Your Newsletter Tool gt Cancel m Save Figure 35 The Newsletter Tool editor is easy to use to create and format a newsletter The editor provides the following basic text formatting tools k Te
19. and trade names may be used in this document to refer to either the entities claiming the marks and names or their products 1 amp 1 Internet disclaims any proprietary interest in trademarks and trade names other than its own Web Hosting Manual 1 amp 1 Internet Inc THE 1 amp 1 CONTROL PANEL SYSTEM REQUIREMENTS 5 The 1 amp 1 Control Panel 1 System Requirements e 2 Accessing the Control Panel 3 1 amp 1 Control Panel Structure e 4 Using the 1 amp 1 Control Panel The 1 amp 1 Control Panel is a user friendly interface that places you in control of the complete range of features and products included in each of your packages all from one central point Everything included in your package can be set up in the Control Panel so you do not have to use different tools or interfaces to manage domains e mails or FTP account information 1 System Requirements To use the 1 amp 1 Control Panel you only need Internet access and a fourth generation or higher web browser ex Internet Explorer or Netscape Navigator version 4 and your login data The 1 amp 1 Control Panel is SSL encrypted to ensure maximum security for your personal data 2 Accessing the Control Panel You can reach the Control Panel from 1 amp 1 s homepage or directly You can access the Control Panel through 1 amp 1 s homepage http 1and1 com by going to Customer Login gt 1 amp 1 Control Panel To reach the Control Panel directly you can enter https admi
20. com O aol com B domain of your choice Com E google ca E lycos com E yahoo com E 1and1 sample Com El infoseek com O others Figure 15 Referrer Domains can help you pinpoint what links your visitors are clicking on to get to your site To see the domains in which your visitors found a link to your website go to Statistical Evaluations gt Referrer gt Referrer Domains The statistics shows domains referring to your site Subpages are summarized under the main domain Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 61 You get to find out from which main domains the referrals originate This allows you to recognize larger providers or directory services for example You may want to use this information for advertising purposes View Statistics on Geography Internet Providers Top Level Domains Under Statistical Evaluations gt Geography you can analyze the location of your visitors using geography clues To see the provider most frequently used by your visitors go to Statistical Evaluations gt Geography gt Internet Providers Results Shown in Graph Format 5 From February 22 2004 to February 28 2004 gt Show Bar Graph Internet Providers qwest net telus net videotron ca alexa com charter com dsl verizon net googlebot com level3 net mts net Others oO O o o o CG m O m E Figure 16 Internet Providers tells you how your customers access
21. in WebsiteCreator WSC M Get Started Create Web Pages To create new pages for your website on the WebsiteCreator WSC main page go to Manage Pages gt Add new page M Edit Web Pages To edit pages of your website on the WSC main page go to Manage Pages gt Edit page content Go to Open editor to manage page Content to use an editor for writing or editing the content of your existing pages M Rename Web Pages To change page names of your website on the WSC main page go to Manage Pages gt Rename pages to rename one or more web pages Web Hosting Manual 1 amp 1 Internet Inc 50 PACKAGE ADMINISTRATION APPLICATIONS View and Modity the Website Structure You can modity the website structure in different ways by moving pages from one place to another or by deleting pages completely To move pages within your website go to Manage Pages gt Move pages on the WSC main page to re structure your website by changing the position of your web pages To delete pages trom your website go to Manage Pages gt Delete pages on the WSC main page To view the suggested page structure on the WSC main page go to Manage Pages gt Show suggested page structure Doing this is useful especially if you are not sure which pages to include on your website Choose from various pre defined categories for individual pages or choose the complete structure for your web pages from p
22. more e mail addresses you would like to delete Click on Delete on the toolbar Once you have deleted one or more e mail address it cannot be restored If the e mail address was a POP3 account the messages on the mail server are erased immediately 2 7 Reading or Collecting E mails which Arrive in Your Mailbox To collect the e mails which arrive on your e mail account or mailbox from our mail server and to read and write e mails you can use any mail program such as Microsoft Outlook Express Netscape Messenger etc To read and write e mail quickly on the mail server you can also use WebMail httos Awebmail 1and1 com This Internet mail client is useful when you are travelling or do not have your own computer to store your e mails locally gt 1 amp 1 WebMail page 33 WebMail is not available for use with forwarding e mail addresses Web Hosting Manual 1 amp 1 Internet Inc AN 32 PACKAGE ADMINISTRATION E MAIL 2 8 Local Mail Programs Microsoft Outlook Express Netscape If you would like to read your e mail with an e mail client of your choice you can set it up Microsoft Outlook Express Open Outlook Express From the menu bar of the program choose Tools gt Accounts Click on Add and select Mail from the list that opens Follow the instructions throughout the setup process using the following information as you go along 1 Your Name Enter the name yo
23. name servers gt Advanced Option Change Your Domain Name System DNS Settings page 17 Destination Determine whether to a assign your domain to a specific home directory of forward destination Contact These are your domain contact details as they appear in the WHOIS records Change the registrant contact administrative contact and technical contact of a domain to determine who is responsible for registration administration and technical questions DNS The records concerning your domain name are in the domain name system DNS so that your domain can be found on the Internet DNS allows you to change or view DNS settings of a domain such as the name servers the A record and the mail servers Lock Unlock By default your domain is locked Unlock your domain only for transferring it to another registrar If your domain is unlocked we will allow transfers to registrars on their demand without further notice Delete Subdomain Use this menu item to delete any subdomains you no longer need For technical reasons It is not possible to delete the default subdomain s12345678 onlinehome us included in each package Info Select a domain name trom your list by ticking the box beside it to see how exactly it is set up in your package Web Hosting Manual 1 amp 1 Internet Inc 14 PACKAGE ADMINISTRATION DOMAINS Below the overview table on the Domain Overview page you can find a fe
24. newsletters cannot be edited Settings Section To create a newsletter specify the following er Title The title is your way of identifying the newsletter and is shown in the overview k From Allows you to choose from which e mail account you would like to send the newsletter e mail You can create a new e mail address under E mail gt Allow replies If you would like to receive replies to your newsletter you can allow this by choosing yes and then selecting the e mail address the replies should be sent to Choosing no will automatically discard any replies sent to the newsletter If you choose Yes to allow replies to your newsletter 1 amp 1 recommends that you create a specific account meant only for replies to your newsletter This will avoid flooding your mailbox with replies for example automatically generated out ot office responses re Subject This field is mandatory and will appear in the subject line of your newsletter e mail gt Format Choose whether to write your newsletter text using plain text or using HTML code Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 81 Which format you choose depends on your preferences and the target group you are addressing We recommend you choose plain text format as many mail programs may not display HTML coded text correctly k Unsubscribe link target Later in when you edit the newsletter content insert a link which brings
25. of the table s cells in relation to each other whereas cell padding defines the distance between the cell s content in relation to the edge of the cell To avoid the line spacing becoming too large when displaying your newsletter in Internet Explorer use Shift Enter when using the editor with the Internet Explorer This way you will get just a simple line break instead of creating a new paragraph When you hit Enter it automatically starts a new paragraph by filling in an empty line x Variables In the newsletter editor you have the possibility to include special variables in your message text These variables will be substituted by the according values i e names or addresses etc when sending out the newsletter and can be used to personalize your newsletter Tor example by addressing each reader with their own name If you decided to build an HTML newsletter these variables are presented to you as a Variables drop down menu in the editor s task bar When building a text newsletter you can cut and paste them from a table Name U IEIIS GR a een Table 1 List of Variables Web Hosting Manual 1 amp 1 Internet Inc 84 PACKAGE ADMINISTRATION APPLICATIONS Test Newsletter Section Check your newsletter before you release it for distribution by doing a test run to see how the e mail looks when it arrives We recommend sending a test e mail to yourself or a selected subscriber group these could be friend
26. see the data in a table Results Shown in Graph Format From February 22 2004 to February 28 2004 gt Show Bar Graph Internet Providers qwest net telus net videotron ca alexa com charter com dsl verizon net googlebot com level3 net mts net Others o O m O o O o O O LI Figure 11 WebStatistics results for one week shown in a pie chart Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 57 Results Shown in Graph Format From February 22 2004 to February 28 2004 0 Sunday Monday Tuesday Wednesday Thursday Friday aie ee Figure 12 WebStatistics results for one week shown in a bar graph Results Shown in Table Format From February 22 2004 to February 28 2004 pa 1 7 of 7 Date Day t F Page Views 2 22 2004 Sunday 243 2 23 2004 Monday 283 2 24 2004 Tuesday 246 2 25 2004 Wednesday 316 2 26 2004 Thursday 247 2 27 2004 Friday 162 2 28 2004 Saturday 250 1747 Page Views Figure 13 WebStatistics results for one week shown in a table Once you know the pattern and interests of your visitors you can adjust your website accordingly For instance if you realize that your visitors are practically ignoring certain pages and topics you can edit the contents If you find that visitors ignore information provided in deeply embedded links you can consider either moving this information to a more prominent place or changing the navigation structure altogether Si
27. set up a map go to Manage Pages gt Set up map on the WSC Plus main page Create a map showing how to reach your address Time Zone You can set a time zone for your website To set a time zone on the WSC main page go to Manage Pages gt Set time zone Set the time zone corresponding to your location Web Hosting Manual 1 amp 1 Internet Inc 52 PACKAGE ADMINISTRATION APPLICATIONS Photo Albums in WebsiteCreator Plus WSC Plus only If you would like to include one or more photo albums on your website WebsiteCreator Plus WSC Plus offers you this terrific possibility E Create a Photo Album To create a photo album on the WSC Plus main page go to Manage Pages gt Create new photo album LJ Edit a Photo Album To edit a photo album on the WSC Plus main page go to Manage Pages gt Edit photo album Insert new images in your photo album and edit the images J Delete a Photo Album To delete one or more photo albums on the WSC Plus main page go to Manage Pages gt Delete photo albums You cannot delete the sample album via the Manage pages menu item To delete the sample album go to the menu item Photo album and follow the Instructions Preview Your Website If you would like to see a preview of your website before you publish it or whenever you would like to check how your website looks during the setup process go to Show preview You will find this menu item on t
28. table types supported by our database servers are MyISAM and InnoDB tables Use InnoDB when you need to set up transactions Berkeley DB BDB and ISAM tables are no longer supported If you try to set up tables of du this type they will automatically be turned into MylSAM tables 4 10 Programming Perl and CGI Scripts Depending on the 1 amp 1 package you have chosen you can execute your own CGI scripts You have the choice between the script languages Perl Python and PHP versions 3 and 4 PHP was especially designed for developing web applications Documentation for Perl can be found under www perl com a complete and very well written tutorial for PHP exists under www php net Freely distributed and easily configurable scripts are available under the following URLs www cgi resources com freecode com nms cgi st net Perl scripts can only be executed if pl is the file extension and the first line of the script starts with usr bin perl Perl scripts must be transferred in ASCII mode and the Tile permissions must be set as follows Owner Read Write Execute Group Other Read Execute chmod 705 Normal web page file permissions should be chmod 604 Owner Read Write Group Other Read More settings Document Root the absolute path to your web ENV DOCUMENT_ROOT Perl or DOCUMENT_ROOT PHP File extension for Perl scripts pl File extension for PHP scripts ohp3 php4 File extension
29. the Internet This analysis shows the visitors domains which they used to access the Internet The domains used to access the Internet usually denote the visitors Internet providers From this you can see which provider your visitors use This is either valuable background information or may be useful for advertising purposes To learn which countries your visitors come from by top level domain TLD statistics go to Statistical Evaluations gt Geography gt Top Level Domains Results Shown in Graph Format From February 22 2004 to February 28 2004 gt Show Pie Chart Top Level Domains Figure 17 Top Level Domains can help you see what country your visitors are in Web Hosting Manual 1 amp 1 Internet Inc 62 PACKAGE ADMINISTRATION APPLICATIONS The breakdown sorts the visitors TLDs by country Some generic domains such as com net org DIS and into cannot be assigned geographically You find out from which countries your visitors TLDs originate Check whether these are the parts of the world you wanted to reach or whether they come from elsewhere As a result you can optimize your website for your intended target group and or enhance your website for new target groups View Statistics on Technology Operating System Types and Versions Browser Types and Versions Go to Statistical Evaluations gt Technology to find out which browser and operating system OS technology your visitors
30. the spot The sender can also write a few personal words in a space beside the link to your homepage Send this Site to a Friend Sender s Name Sender s E mail Recipient s Name Recipient s E mail Recommended Site I thought you might be interested in this site http www my own name com Additional Text Figure 25 A tell a friend form created with WebElements Web Hosting Manual 1 amp 1 Internet Inc 68 PACKAGE ADMINISTRATION APPLICATIONS Voting Form Use WebElements to create web surveys Let your visitors vote on questions Use it for fun or to gain important insight you will receive the answers as soon as they are submitted What is your favorite color Figure 26 A survey created with WebElements Request Information Form Your visitors may have some questions they would like to ask you A request information form enables them to ask you questions on specified topics and provide you with the contact information to reply to Request Information Please send information regarding the following topics Please choose E Commerce Solutions Server Systems Internet Access Sales Distribution Figure 27 A request information form created with WebElements Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 69 Call Back Form Using the call back form your visitors can let you know that they would like to be contacted Please enter your phone number and we
31. two and maximum of twenty numbers or letters All other characters symbols and punctuation marks and spaces are not allowed Go to the next page read and accept the Chat Agreement Continue with Next The following Chat Integration page offers you different possibilities to integrate your chat into your website Integrate a chat into your website with the following type of links gt Chat Links with image Select an image by clicking on it Copy and paste the code for a chat link with an image into your website so visitors can click on it to call up and enter the chat gt below page Kk Chat Links without image To integrate a chat into your website or to log in directly use the links found under the section Links to Launch Chats on the same page You can also integrate the link for calling up this function on your website using your own images gt below page or send it by e mail to friends and co workers If you do not integrate the link code you have generated by setting up a chat your chat Is still configured and ready for operation but will not be visible to people visiting your site How to Integrate a Chat Link into Your Website Using an HTML editor program open the Tile into which you would like to integrate the link s to your guest book forum feedback form visitor counter or date time display Use your own HTML editor or depending on the 1 amp 1 package you chose NetObjects Fusion This software is incl
32. use To see which of the major browser types your visitors use go to Statistical Evaluations gt Technology gt Browser Types Results Shown in Graph Format E From February 22 2004 to February 28 2004 gt Show Bar Graph Browser Types Internet Explorer Netscape Konqueror Safari Alexa Robot Google Robot Others Figure 18 Statistics about your customer s browsers can help you optimize your website The statistics sorted by type will inform you of the browsers your customers used to view your website This can help you optimize your website for a specific type of browser To get the statistics about the specific browser versions your visitors use go to Statistical Evaluations gt Technology gt Browser Versions The statistics show the browser version used by people visiting your site You can then fine tune the web technology of your website accordingly To learn which family of operating system OS your visitors are using go to Statistical Evaluations gt Technology gt OS Types Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 63 Results Shown in Graph Format From February 22 2004 to February 28 2004 gt Show Bar Graph BW Windows BI MacOs O Linux D Others Figure 19 Statistics about your customer s operating systems can help you optimize your website This analysis informs you of the OS your visitors use sorted by v
33. web servers All domains included in your package access this web space By default all domains point to the root directory which is identified by a slash and a dot ST To divide the existing physical web space into as many segments as you have different websites on the Domain Overview page select which domains you would like to work on and click on Destination in the toolbar The destination is where requests for your domain lead to You can set the directory under Home Directory From the list of existing directories choose the one that you would like to assign the chosen domain to This is useful for example if you would like to assign several domains to one home directory Alternatively create a new home directory to be assigned to the selected domain The web space reserved for your 1 amp 1 package will be divided dynamically between all the home directories you assign to your domains However the sum of the web space used cannot exceed the maximum amount of web space included in your package If you need more space click on Upgrade on the Package Administration page to see what type of package upgrades are available Domains cannot be edited while assigned to WebsiteCreator WSC being used with in2site Live Dialogue or having MS FrontPage Server Extensions enabled gt Disable WSC Click on Applications gt WebsiteCreator and then on Assign Domain next to that domain You can later reassign WSC in the same
34. website whether for private or professional use you defined clearly which target group you were designing it for and what Its objective should be Once you have published your website it is important to find out if the way visitors respond to It really corresponds with your initial goals The regular detailed analysis of your website data will give you important insight in the goals defined as compared to the goals reached Use this captured data to optimize your site enhancing acceptance from your target viewing group The graphical output of 1 amp 1 WebStatistics with a variety of evaluation options with tables and diagrams makes it clear at Web Hosting Manual 1 amp 1 Internet Inc 56 PACKAGE ADMINISTRATION APPLICATIONS first sight in which respects your web presence works fine and where there might still be room for improvement You can set the statistical analysis for different time periods as well for example by days weeks months and years Vena domain oFyour choice com Period February 0 gt lt lt 2004 gt gt WB sun Mon Tue Wed Thur Fri Sat please select Most recent Evaluation 1and1 sample com Period From February 22 2004 to February 28 2004 D Figure 10 WebStatistics can show different time periods for precise analysis of data Depending on what is being evaluated the data can be presented as a pie chart or a bar graph Along with each graph you will be able to
35. which suits you in the blank text field and choose the domain part from the drop down menu Follow the instructions and use your mouse to select required options Continue the process by clicking on Next and filling in further required information such as the delivery address Click on Save If you need help during any step of this process refer to the Need Help section in the box underneath the left navigation bar For security reasons always use the menu items to navigate within the Control Panel Do not use the Back and Forward browser buttons otherwise you might receive an error message Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION DOMAINS 11 Package Administration 1 Domains e 2 E mail 3 FTP Web Space and Access e 4 Applications 5 Software Licenses The Package Administration area lets you access all the programs tools and features available in each of your packages 1 Domains 1 1 Domain Overview Page e 1 2 Add On a Domain Process 1 3 Change Domain Contact Details Reg C Admin C and Tech C 1 4 Setting Up Different Home Directories e 1 5 FrontPage Server Extensions e 1 6 Domain Forward e 1 7 Subdomains e 1 8 Shared Secure Socket Layer SSL Encryption e 1 9 Dedicated Secure Socket Layer SSL Certificate A domain name is an important part of the full Internet address which is often referred to as the URL The domain name consists of two parts the top level domain TLD
36. you can use the link s listed to integrate your guest book forum or feedback form into your website If you want to see what the different guest book forum or feedback form pages look like click on Show Visitor Counters and Date Time Displays W Visitor Counters These are only a few examples of the kind of web counters you can include in your website There are many different ways to display the information but it all serves the same purpose i e to count how many times the information has been called up counting the hits Every visit is counted automatically You are visitor number ageet Or This page has been accessed e times since 3rd March 1998 k Date Time Displays The examples give you an idea of the different date or time displays which you can include in your website Your visitors will find it convenient to be provided with the date and time with a glance at the cool website clock while browsing your pages k Set Up a Visitor Counter Choose Ser Up beside the visitor counter This will open the assistant Next choose the type of counter from the selection offered and proceed to the next page Adjust the font the border width and the border color according to your liking You can choose Refresh to update the preview before proceeding to the next page Determine the maximum number of digits to be displayed whether to show zeros or not and if you would like to display thousands separators
37. 0 is displayed when calling up a script When logged on to the Control Panel go to Applications gt CGI Output Monitor Choose the directory using Select Directory and confirm your selection by clicking on Apply Then enter the name of the CGI script to be checked The text fields are case sensitive so please observe upper lowercase spelling If you want to specify parameters for the script you can enter these as VARIABLE1 VALUE1 amp VARIABLE2 VALUE2 etc in the field provided and follow the instructions Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION SOFTWARE LICENSES 107 Troubleshooting Perl CGI Scripting Internal Server Error HTTP 500 This type of error often is the result of little mistakes in your script which lead to your Perl script not being able to be executed properly Instead of giving out a concrete error message you just receive Internal Server Error HTTP 500 If this error occurs check the following basic settings Are the executive rights set to User 705 or 755 Are symbols ex In e mail addresses preceded by a backslash unless the symbols is part of a character string with single quotes The backslash is mandatory since the symbol in Perl is reserved for the names of arrays If this check does not resolve the error check the respective CGI script using the CGI Output Monitor gt CGI Output Monitor page 106 5 Software Licenses
38. 1 config inc php Scfg PmaAbsoluteUri path to phpMyAdmin ex http domain of your chocie com phpmyadmin cfg Servers i host host name cfg Servers i user user name cfg Servers i password password cfg Servers i only_db database name You will find the access data for your database in the 1 amp 1 Control Panel under Applications gt MySQL Administration gt How to Set Up a MySQL Database in the 1 amp 1 Control Panel page 100 Back Up Your MySQL Database Back Up Your Database Using PHP Script The following PHP script backs up your database content in a gzip file lt php Enter your data here Shost dbxx perfora net Suser dbxxxxxx Spass xxxxxxxx Sdb dbxxxxxxx Execute command and save gzip file system sprintf mysqldump opt h s u Sa p s s gzip gt s dump sql gz Shost Suser Spass db Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 103 getenv DOCUMENT_ROOT II echo DONE gt Once you created the backup dump file you can download it via FTP You find the Tile in the root directory of your web space Alternatively you can read each table separately for example if the Perl script experiences a run time limit due to the size of your database To do this set up a directory called DB_backup in your home directory and run the following script
39. 10 3 Affiliate e e E 111 3 1 Program MOVIN GM OU eege 111 32 Affiliate ln Een E ln el 111 Be PANS ge 112 4 Message Siirius NEE Eai 112 5 VE 112 Jet EE 113 Copyright 2004 1 amp 1 Internet Inc All Rights Reserved Reproduction in any manner whatsoever without the written permission of 1 amp 1 Internet Inc is strictly forbidden Trademarks used in this Handbook 1 amp 1 Internet is a registered trademark of 1 amp 1 Internet Inc Apache is a registered trademark of Apache Software Foundation CuteFTP is a registered trademark of GlobalSCAPE Inc Fetch is a registered trademark of Dartmouth College Dreamweaver is a registered trademark of Macromedia Inc Eudora is a registered trademark of QUALCOMM Inc Linux is a registered trademark of Linus Torvalds Mac and MacOS are registered trademarks of Apple Computer Inc FrontPage Internet Explorer Outlook Express Microsoft Office Microsoft and Windows are registered trademarks of Microsoft Corporation Mozilla is a registered trademark of The Mozilla Organization NetObjects Fusion is a registered trademark of Website Pros Inc Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corp UNIX is a registered trademark of The Open Group WebsiteCreator is a registered trademark of Content Management AG WS_FTP is a registered trademark of Ipswitch Inc PuTTY is copyright 1997 2004 Simon Tatham Google is a registered trademark of Google Inc Other trademarks
40. 36 Publeh 53 LOG OU oo seeeesteeiee teeters inertia 3 1 e eee ee ee ee eee 48 send message to multiple addresses 37 System regultremente 48 Signature Ee of Troubleshooting 54 Write email 36 RL 50 WebsiteCreator WSC WSC Bus 53 BONUS features een 2 Photo album 53 Web Hosting Manual 1 amp 1 Internet Inc
41. 6 INDEX W WebsiteCreator SC 46 ASSIGN tO domaine 48 WED ee 39 42 EXAMPICS nn 47 Protected directories 43 UA CU EE E E 49 Web space en E 39 42 Manage layout 51 Protected drectortes 43 Manage pages 50 WepDatdDa Eeer 73 a ee 53 Calendar database en 74 PUDIISH oaair 53 Customize a database en 19 BETO AE A AE EEA 48 Delete database ET 77 System requirements suiii 48 Design and HTML eck se 17 Troubleshbootmg 54 EXAMPICS En 73 KEE 50 Integrate database en WW WebsiteCreator WSCbius 53 Biel a EE 75 Photo albume 53 EE database en 14 EE HE 56 Recipe database en 73 eg le 59 et SE Cataloeg en 19 Geography statistics cece 62 Use in Control Panel BE 75 each aC Oni Panel cto 58 View search delete entries 70 Log pd 65 EE Ee 66 Pages Statistics cc ccccccccsscssssceseseeeeeeee 64 Call back Tom 70 Referrer stattisilcs 61 Contact el o EE 67 SE HE CEMA 59 Control Panel EE 70 Technology statistics cccccccccccsescesesee 63 CUSTOMIZE Tom en 70 Troubleshooting 66 Delete form D a a 72 Visitor statisti esasi 60 Event registration Tom 68 EEN 40 Integrate Tom 72 E e 40 NEW Tom 70 WS FTP bro A Order Tom ssss ieee 67 wer 46 Request information TOM 69 ASSIQN tO domaine 48 Eine 72 SE HOPES ce oe csc eee rss eee 51 Tell a friend Tom en 68 EXOTICS EE 47 View or delete emie 72 LAUN cq enn nnn 49 Voting REEL 69 Manage out 51 Ve ET 34 Manage Pages liaan 50 Address DOOK en 37 Ne 53 Check INDOX un
42. Allow your visitors to unsubscribe from your newsletter mailing list by integrating an unsubscribe link into your newsletter When creating a newsletter under the menu item Newsletter gt New Newsletter first soecify which page to direct those to who wish to unsubscribe by selecting the appropriate domain as the Unsubscribe link target under New Newsletter and in the section Settings Next choose to add an unsubscribe link or an unsubscribe URL in the section Content Fill in a link with a reference text or alternatively include an unsubscribe URL to your unsubscribe form by choosing it from the variables drop down menu in the editor Bulk E mail Spam Newsletters differ from bulk e mail or soam in that they are being sent out on demand only As a serious information provider or Internet trader you must give your target group the possibility to decide freely if they would like to receive your newsletter or not That means you must provide a subscribe unsubscribe option both on your website and in the newsletter itself Setting Up Subscription Forms page 89 Sending out newsletters without the addressee s consent unsolicited e mails is considered as spam Spamming is illegal According to 1 amp 1 s Terms and Conditions under http order 1and1 com xml order Gtc you may not use the Newsletter Tool to transmit any unsolicited commercial or bulk e mail You may not engage in any activity known or considered to be spamming or mai
43. Creator WSC 1 amp 1 WebsiteCreator Microsoft Internet Explorer CN4all L Welcome to 1 amp 1 You are here gt Overview FAO s Help Support For your convenience we have set up a standard homepage along with your Professional Package Preview Please note that the layout can be f Manage pages sa Configure extras changed at any time according to ON Add a new page or editthe big Add further details to your D e i D your preferences 1 basic structure of your hompage such as a counter t homepage feedback form and guest book For more information on setting up and editing pages please refer to the gt S Manage layout Publish content elp fee AQ 5 e GO eege Help feature or the FAGYs frequently S Change the layout or other Amh Publish the changes to your asked questions settings of your homepage internet pages on the internet Show preview fm YOU Can see your homepage in its current form a 2 Easy Step Wizard WA Build your website in 5 easy steps Figure 9 WebsiteCreator has a wizard to help you create a website and it is easy to update information too On the WebsiteCreator WSC main page you can choose to add new pages edit the basic structure of your pages see a preview of your website change the settings and publish your website WSC is easy to navigate using the left navigation bar after selecting menu items Manage Pages
44. Cron jobs CoVfles See Newsletter Tool Importing addresses D Dedicated Secure Socket Layer SSL Certificate See Domains Dedicated Secure Socket Layer SSL certificate BN DONIO eose See Domains Point DNS away See Domains Add on external domain BIG D Il a nace teameesemeeae See Domains Changing DNS settings Domain forward ccccceccecececececeeecceeeeeeees See Domains Domain forward Domain name system DNS settings See Domains Changing DNS settings Biet Ve CN 11 Add on external domain 18 Add on a domain process 00 16 Changing DNS settngs 18 Contact details eege 22 Dedicated Secure Socket Layer SSL SEET 25 DNS settings Troubleshooting eee 21 Domain forward EE 24 Domain Overview Page 00ccce ee 12 Filter and sorting features 15 FrontPage server eviensionms 24 HOME drechon 23 Moving domains from one package to AUVOUN EL ee 21 Moving internal domaine 21 Order a new domaine 16 Point DNS VUE 19 Registration ME 16 Registration me 17 Shared Secure Socket Layer SSL ENICTY DUO eneen 25 Web Hosting Manual 1 amp 1 Internet Inc 114 lieler ul EE 24 Top level domains siini 16 Transfer of registrar tege 17 Troubleshooting ccceeccceeeeeees 18 E EE eege 26 ACCOUN E 28 Auto responder cec cece eeeeceeeeeeeeeees 31 Catch all account 32 Delete delivery targets ee 31 Delete e mail addresses 008 32 Delive
45. IE users Open IE and choose Tools gt Internet Options from the menu Select the Advanced tab Next check Use Passive FTP This is necessary to enable firewall and DSL or cable compatibility Now you are ready to transfer files back and forth between your local computer and your web space The original log files are deleted after three months due to data protection regulations Statistical evaluations cannot be performed for domains pointing to an external destination domain forwarding At least one domain in your package should be set up pointing to your web space Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 65 Troubleshooting WebStatistics Current Date Not Included in the Analysis Currently the analysis of WebStatistics is restricted to 12 a m of the previous day Hits Are Not Counted In the beginning web statistics focused on counting hits Calling up each single file or component on a web server constitutes a hit that can be counted Nowadays this information is no longer regarded as vital since modern websites consist of a vast number of separate Images Tiles and components For this reason the page impression i e successful page views of fully loaded pages is defined as the smallest entity in 1 amp 1 WebStatistics Total in Separate Analyses is Smaller than the Number of Page Impressions Unique Visitors It may happen that page impressions or unique visitors ca
46. IONS 79 the Downloads section the software is also included on the 1 amp 1 Tuner CD which you received together with the Easy Setup Guide when you ordered your package Using the Newsletter Tool Managing Addresses in the Address Overview Before you can send out your newsletter you need to add recipients to your address database You can do this in several ways which can easily be combined with each other If you already have a mailing list you can simply import these addresses using a Comma Separated Value CSV file Creating or Importing New Addresses Menu Item Address Overview page 79 Integrate a subscription box into your website which allows your visitors to subscribe to your newsletter Use Subscription Forms to create a form and copy the link into the source text of your website gt Setting Up Subscription Forms page 89 Enter a new address manually Go to Newsletter gt New Address in the left navigation bar of the Newsletter Tool and follow the instructions Creating a Newsletter Menu Item New Newsletter To make creating a newsletter a simple process with professional results we have set up a newsletter wizard To get started with the process on the Newsletter Tool page go to Newsletter gt New Newsletter The wizard consists of the following steps l Settings Define the basic settings Choose a title the sender s e mail address and the subject of the newsletter e mail Decide whether y
47. Inc 9 PACKAGE ADMINISTRATION APPLICATIONS iinz2site Uf User Details E mail sinith clomain of your choice Com company Telephone 715 555 1111 Hello Mr Smith Telefax Street 123 Main St N How can we help you CitwState New Town PA PostZipcode 15200 Domain domain of your choice Com System Comments No visitors online connecting inzsite Serwer one visitor online connecting insite Serwer E e i E 181 z Figure 36 in2site can be used to speak directly to your customers while they are visiting your website The possibilities for using in2site are manifold k Help your visitors to register Support customers while they are shopping on your website by offering individual advice me Explain your services to your customers directly Keep interested shoppers on your pages through real time communication k Present yourself as a modern business by using this tool If you are private user you can use In2site to surprise your visitors keep interested newcomers on your website through real time communication and establish new contacts or chat with your friends or family Apart from the chat functions you can use in2site to watch the ways your visitors take to reach your website and how they browse your pages to learn where it makes sense to advertise your website and how to optimize it Web Hosting Manual
48. KAGE ADMINISTRATION APPLICATIONS Link List Give your visitors the opportunity to share with you the best links on a topic product or Service Link List List view The Hottest Links 1 to 4 from 4 Current view All entries ee Search Extended i Description httoy domain of Domains to view and choose from Detal A cool webhoaster check out their offers Details have been looking for Cp Jfenterprise Excellent company good service i piii ww google Ask uncle Google and you will find the information you Details Figure 32 A WebDatabase database that is used for presenting links How to Use WebDatabase in the 1 amp 1 Control Panel In the 1 amp 1 Control Panel go to Applications gt WebDatabase in the left navigation bar Launch WebDatabase in a new window If you are not sure if WebDatabase is included in your 1 amp 1 package please check your package under our website http 1and1 com If it is not included in your current package then you can upgrade your package In the Control Panel to a package that contains WebDatabase You cannot insert WebDatabase forms into websites which have been designed with WebsiteCreator Set Up a New Database In WebDatabase go to New Database and type in any name you would like for the form this name is for your use only and will not be seen by your website s visitors Then choose from the drop down menu whether to create a database from scratch or s
49. Notifier To specify the maximum amount you would like to spend for that billing period in a package you can set up an expense notifier for each billing period for each package When you reach 90 of this amount you will be notified by e mail that you are nearing your set expense limit You will be notified by e mail as soon as the set limit is reached These e mails will be sent to the e mail address you specified under User Settings gt User Data The Expense Notifier does not block the services or features in any way This is a service provided to help you keep track of your spending Web Hosting Manual 1 amp 1 Internet Inc MY ACCOUNT AFFILIATE PROGRAM 111 3 Affiliate Program 3 1 Program Information e 3 2 Affiliate Link and Banners 3 3 Sales Statistics To earn money as our affiliate choose one of the available banners under Link amp Banners and include it in your website or include your personal affiliate link in your e mails With our statistically reliable Affiliate Program we can confirm without question if a new customer was gained directly through your banner or link You will be paid a commission if a new customer comes through your link and then on that visit orders from our website 3 1 Program Information For the Terms and Conditions of this program as well as for the commissions refer to Affiliate Program gt Program Information on the My Account page in your Control Panel 3 2 Aff
50. Setup use the icon beside each listed field to edit it The text used to label each field is called the field name This will appear to the left of each field Choose trom the available field types described below gt Input field This allows the website visitor to Till in information Further define the type of information you wish to receive by limiting the valid entities For example by choosing Digits only your input field will only accept numbers You can also have the input field be set up with the function of e mail sender or recipient That means only e mail addresses can be entered into this field An e mail content input area must also be in the completed form in order to use the sender recipient functions Image Integrates an image with an existing URL web address into your form HTML Creates an area in the form where you can use HTML code To format text bold for example you can add the HTML tags lt b gt lt b gt around the word you would like to appear bolded For example the sentence 1 amp 1 is the best coded with HTML 1 amp 1 is the lt b gt best lt b gt would appear as 1 amp 1 is the best when it is shown online in your form The field name assigned to an HTML field will only be shown in the overview the name will not be seen in the form The HTML field is for text that cannot be changed by your visitors bk Input area Select Input area to create a larger space for your visit
51. User Manual 1 amp 1 Web Hosting Managed Server era r ES A z Uu a Beie ele i3 ed Be ve dzee Wm INTRODUCTION Introduction Objective of the Manual e Other Sources of Information This manual provides information for 1 amp 1 customers using the following products Instant Website Home package Business package Developer package and Managed Servers I Il Ill Objective of the Manual In this manual you will find in depth background information about the 1 amp 1 Control Panel the control center for all administrative tasks as well as information on domain and e mail management and all additional web hosting related services Other Sources of Information Apart from this manual you may find the following sources helpful depending on the kind of information you are looking for Our Easy Setup Guides are designed to help you step by step with the quick setup and installation of 1 amp 1 products and services To download the Easy Setup Guides in PDF format click on Downloads when logged in to the 1 amp 1 Control Panel While in the Control Panel refer to the Need Help section for instant on topic help to guide you through setup or installation processes as you are working them The section provides you with on topic help FAQs Easy Setup Guides manuals and support depending on the nature of your question Please enable JavaScript in your browser to use 1 amp 1 Help Turn to our FAQs t
52. ackage administration ccccceeeeeees 11 Password Control Banelt See My account User settings Password PEM EE 106 ee Uer Lut DE 108 Perl Snytax Checker 107 EE Ee See E mail E mail Mailbox Protected directories cccccccceeeeeeeeeeee eens See Web access Protected directories 115 Q TE Tee EEN See Secure Shell SSH access Quota R ae a eee See Domains Contact details S Secure Shell GshHt A3 Secure Shell SSH access Ee 45 Shell account access information A5 Secure shell access SSH CHOW OWNS E 43 Shared Secure Socket Layer SSL encryption See Domains Shared Secure Socket Layer SSL encryption Software licenses cccecccecececececeeeeeeeees 108 SpamSee Newsletter Tool Bulk E mail Soam SSI ME See Secure Shell SSH SSH access Ipformation See Secure Shell SSH access Shell account access information SSL certificate 0 0 cccecceeececceeeeeeeceeeeeeeeeeeeen See Domains Dedicated Secure Socket Layer SSL certificate EE See Domains Shared Secure Socket Layer SSL encryption SU eler el E UI See Domains Subdomains See Domains Contact details Transfer of EE iessbar bestet ege See Domains Transfer of registrar U User data Control Paneb See My account User settings User data User settings Control banel See My account User settings V Virus DOLE CH OD WEE See E mail E mail Virus protection Web Hosting Manual 1 amp 1 Internet Inc 11
53. ackage you have chosen you will find a variety of useful applications included helping you to set up your website add functionality and features to it and evaluate how it is received by your visitors 4 1 WebsiteCreator WSC WebsiteCreator WSC is a user friendly server side Content Management System CMS which includes 120 professionally pre designed website templates Besides this variety of design templates to choose from it includes a simple what you see is what you get WYSIWYG editor to insert content and pictures This way you do not need any HTML programming skills to professionally design your own website WebsiteCreator WSC is easy to use gives you fast and convincing results and can be upgraded easily if needed Plus you do not need any programming skills to use WSC Neither do you need to install any software on your local computer to set up your website You can use WSC from anywhere on the Internet without an additional user name or password since it is included in your 1 amp 1 Control Panel Web Hosting Manual 1 amp 1 Internet Inc A6 PACKAGE ADMINISTRATION APPLICATIONS Examples of WSC Websites g Acme Inc Homepage Microsoft Internet Explorer Fie Edit view Favorites Tools Help Q ak 7 L x E FN JO Search Se Favorites GA Media Ol B Ka X L Acme Inc Your FitnessCompany Welcome to Acme Inc Sina LY Wiem Figure 7 A business website created and maintained with WebsiteCreator
54. acters ex Our last vacation jog should be changed to our_last_vacation pg Integrate Music Files into Your Pages It is not possible to insert audio files MIDI or similar into individual pages Remove WebsiteCreator WSC and Install Your Own Pages If you find that your needs outgrow the possibilities of WSC you can disable the program When logged on to your Control Panel go to Applications gt WebsiteCreator Then click on Assign Domain beside the WSC domain you would like to disable On the following page select None Unassign WSC from the drop down menu labelled Assigned domain Click on Submit to save your changes Next determine a new home directory ex the main directory for the domain that you just disabled WSC from You can do this under Domains on the Domain Overview page Select the domain you would like to work on and then click on destination in the toolbar It will take up to an hour for the changes to take effect Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 55 Error Message is Displayed at Launch or During Editing When error messages such as A script or runtime error occurred or This feature or method is not supported by the object are displayed proceed as follows On your Internet browser go to Tools gt Internet Options Select the Advanced tab From this tab check the option Disable script debugging Image Ed
55. ading is coming from a reliable source So long as the target Internet address is valid and contains a valid FTP server program WS_FTP Pro can connect to It Prior to creating a set connection via WS_FTP Pro please ensure you have your host name FTP user name and password available gt above Open WS_FTP and choose New to set up a new FTP site With a setup FTP site you can revisit you web space as often as you like without having reenter the connection data again every time Follow the instructions and enter the required information during the setup process in the following order l Create an FTP site and name it ex My Domain 2 Enter your host name ex domain of your choice com 3 Enter your user ID i e the user name which can be found in the 1 amp 1 Control Panel gt above 4 Enter your password this can be found in the 1 amp 1 Control Panel gt above Decide whether you would like to save the password permanently You should save the password for automatic login only if your computer is secure from unauthorized access by others When you are finished setting up the new FIP site go to Properties and under Advanced activate Passive transfers This is necessary to enable firewall and DSL or cable compatibility Now you are ready to transfer files back and forth between your local computer and your web space Connect to Your Web Space and Transfer Your Website Using WS FIR Pro Choose your 1
56. age Content gt Open editor to manage page content in the WSC This will open the WSC editor Enter the link or a reference text you would like it to appear in your content Highlight it with your mouse Next go to Edit gt Link and enter the link when prompted Choose External since the file or image is part of your web space Include Images for Download into Your Website Go to Manage Pages gt Edit Page Content gt Open editor to manage page content in the WSC This will open the WSC editor Click on the point where you would like the image to appear in your content Next go to Image gt Insert Image This will open a dialog window where you can upload your image and if required move it into a directory Next choose an image that you want to include click on it and then choose Insert image in text The image will be included in your content If you experience problems transferring images to your web space you may have already used up your web space i e there is no space left for images Check your web space gt Quota page 44 and consider whether you could delete some Tiles to free up space Alternatively you can also upgrade your package to get not only more web space but more features as well Images will not be displayed correctly if the file names contain blanks or special characters Change the names and put replace blanks with underscores and delete any non standard char
57. age click on New in the toolbar To check that the domain name you want is still available type the name you would like into the text field labelled Domain name When typing in the domain name make sure to include a top level domain TLD which is a domain suffix such as com net org name or info and follow the instructions If the desired domain name is still available you will be required to determine the registrant data for it thus choosing who shall appear in the WHOIS records as registrant reg c and administrative contact admin c gt Change Domain Contact Details Reg C Admin C and Tech C page 21 Use your own name with your 1 amp 1 user data or that of any other person of your choice This data can easily be updated any time Make sure to check the exact spelling prior to submitting your order for a domain name No changes can be made to the domain name once a domain has successfully been registered If you would like a different name you will be charged for the new registration Web Hosting Manual 1 amp 1 Internet Inc A 16 PACKAGE ADMINISTRATION DOMAINS How Long does it Take The usual time period for having a domain successfully registered is 24 hours In some cases it could take longer due to technical difficulties or errors with your registration To check the status of your registration log on to the 1 amp 1 Control Panel and go to Domains The domain name will take around 48 h
58. ail WebMail is 1 amp 1 s Internet based mail system which you can use to read and write e mails from anywhere and makes a local mail program redundant If you access you e mail account via WebMail you keep your e mails on the mail server 1 amp 1 WebMail communication is protected by Secure Socket Layer SSL encryption Only an e mail address that is a POP3 accounts can be accessed through WebMail while forwarded addresses cannot Web Hosting Manual 1 amp 1 Internet Inc 34 PACKAGE ADMINISTRATION E MAIL WebMail is especially useful when you are travelling or do not have your own computer to check you mailbox and store your e mails locally With this tool you can access your e mails from anywhere on the Internet any time WebMail accounts are automatically created or deleted when you create or delete a mailbox in the Control Panel You cannot delete or create accounts in the WebMail program Reaching WebMail Call up WebMail under https webmail 1and1 com Full WebMail Access Log on using a domain name and 1 amp 1 password of your package this is the same login data that you use to log on to the 1 amp 1 Control Panel Using this address will give you an overview of all your mailboxes and enable you to edit accounts i e change any passwords create or change signatures and have Tull access to all WebMail address books Single Mailbox E mail Address WebMail Access Log on using a mailbox name or an e mail addr
59. ame FTP user name and password available above In order to establish an FTP connection successfully activate passive FTP transfer first Open Internet Explorer and choose Tools gt Internet Options the menu Select the Advanced tab Next check Use Passive FTP This is is necessary to enable firewall and DSL or cable compatibility Now you are ready to transfer files back and forth between your local computer and your web space To set up an FTP connection type ftp username domain of your choice com in the address bar of your browser Next type in your user name and the password when prompted This will give you full access to your 1 amp 1 web space to upload files from any computer that is connected to the Internet Web Hosting Manual 1 amp 1 Internet Inc 42 PACKAGE ADMINISTRATION FTP WEB SPACE AND ACCESS 3 5 Protected Directories Protected directories are directories on your website that cannot be opened or viewed without first entering a valid user name and password This way you can restrict the access to selected user groups ex customers for a nonpublic area of your website To protect one or more directories when logged on to the Control Panel go to Web Space Access gt Protected Directories in the left navigation bar The overview displays all existing protected directories A user name is assigned to each protected directory Use the Edit button to create a protected directo
60. amp 1 FTP site from the list of FTP sites and click on OK WS_FTP will connect to your web space On left side of the WS_FTP window you see your local directory where your files are placed On the right side of the WS_FTP window you see your 1 amp 1 web space Navigate through your local directory structure and highlight the files you would like to transfer Next use the arrows in the center of the WS_FTP window to transfer the files Once the file has been transferred it appears on the right side of the WS_FTP window It is now on your web space The small box on the bottom of the window shows the connection status If you experience connection problems they will show there Please see Troubleshooting File Transfer with WS_FTP page 41 for possible reasons Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION FTP WEB SPACE AND ACCESS 41 Create a Directory in Your Web Space Using WS_FTP Pro Connect to your web space choose your 1 amp 1 FTP site from the list of FTP sites and click on OK WS_FTP will connect to your web space On the right side of the WS_FTP window choose Mkdir and enter the name of the new directory folder you want to set up on your web space Troubleshooting File Transfer with WS_FTP Connection Problems Most failures of connection are caused by small typos of the user name password or host address Checking that these are correct will usually resolve the matter Whe
61. amp 1 mail servers They have the lowest priority If you choose non 1 amp 1 mail servers 1 amp 1 mail service cannot be used anymore You can use 1 amp 1 mail servers as backup gt Point Your IP Address A Record Away from 1 amp 1 When logged on to the Control Panel go to DNS in the Domain Overview toolbar Select the domain whose IP address you wish to point away To set up a different IP address select Other IP address If you choose to change your A record you can still use our mail servers but your website and respective features are not connected anymore Web Hosting Manual 1 amp 1 Internet Inc 20 PACKAGE ADMINISTRATION DOMAINS Troubleshooting DNS Settings Restore Your Name and Mail Servers to Default Settings If you would like to return to the default settings of your 1 amp 1 package log on to the Control Panel and click on DNS gt Show DNS Settings in the Domain Overview toolbar and click on Reset This will restore the default settings Losing E mails While Setting Up External Domains or Changing MX Records During DNS propagation there is also a risk of losing e mails since some e mail sent to your domain name may be misdirected 1 amp 1 helps you avoid this risk by checking the current e mail settings mail server or MX records of your domain name while you set It up as an external domain name You will then have the choice of switching directly to 1 amp 1 or keeping your old
62. an reach the same form via the left navigation bar Choose Newsletter gt New Address and insert the address information When you are creating a new address you can specify whether you want to use it as a test address You can then use it for test runs before a newsletter is released for distribution gt Import Addresses If you already have a mailing list you can simply import these addresses using a Comma Separated Value CSV file The import file size may not exceed 500 addresses Arrange the addresses of your CSV file according to the following order Company Title First name Last name Address Address additional info N ODO UW BR W N e Country Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 87 8 State 9 Zip code 10 City 11 Phone 12 Fax 13 Cell phone 14 E mail 15 Sales tax 16 Customer number 17 Customer group 18 Discount level 19 Additional information 1 20 Additional information 2 21 Additional information 3 22 Additional information 4 23 Additional information 5 Enter two quotation marks if there are no details available for a field Do not leave it empty or skip it as this will make the import impossible An e mail address must be included in each entry Write each subscriber to be imported in a separate row Example For example if you have the following details which you separate using commas First name last name and e mail a
63. ar for a drop down menu containing the choices which allow you to select and edit existing domain settings When domain names and subdomains are followed by DNS they have modified domain name server DNS settings That means some features and options may not produce the expected results To check the settings mark the box next to the domain in question click on DNS in the toolbar and then select DNS Check from the menu If the settings displayed do not reflect your modifications to your satisfaction choose Edit DNS Settings and click on Reset to return the settings to 1 amp 1 Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION DOMAINS 13 1 amp 1 recommends the modification of DNS settings for advanced users only For more information on DNS see Advanced Option Change Your Domain Name System DNS Settings page 17 Use the following options to set up new domains or edit the listed domains Mark the box to the left of the domain name you wish to edit and then click on one of the following options New If you would like to add on a domain to this package click on Newi This will launch the add on a domain process You will be able to do one of the following Order a domain gt Order a New Domain Register a Domain page 15 transfer an existing domain Transfer of Registrar page 16 or initiate the pointing of your existing domain including any top level domains to 1 amp 1 domain
64. are based on the concept of page impressions and unique visits A page impression Is a successful page view of fully loaded web page A unique visit is the complete process of calling up a whole web page Calling up single images files or damaged web pages does not count as a unique visit A unique visitor is a user who visits your website calls up more than one web page During a unique visit viewing individual web pages may take no longer than 30 minutes The menu item Statistical Evaluations provides in depth analyses of the data collected presented through clear visuals and informative tables The first results you see in any analysis are based on your default settings Regardless to the default settings you have made in WebStatistics under Basic Settings you can still view results trom all domains individual domains or various time periods for the individual analysis pages by adjusting the settings on these pages Printer friendly graphs and charts open in a new window when you click on the printer icon on each page In the graphs displayed the blue bars show results per selected time periods To find the exact value position your cursor directly on the bar When viewing the statistics for referrers geography technology and pages you can also see the results in a pie chart by choosing Show Pie Chart Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 59 In the tables displayed ther
65. ckage plus help for controlling your expenses Downloads Download software and find our helpful reference section Figure 2 Package Administration s menu page and the left navigation bar for package settings Depending on the package you have chosen you will be able to upgrade it if you find that you have outgrown your current one In this case go to the Upgrade Package menu item in the left navigation bar to switch to a more feature rich package The following menu items are in the left navigation bar and can be accessed with one mouse click Domains E mail Web Space Access and Applications Clicking on an item in the left navigation bar brings you to an overview page Domains and E mail with an all in one toolbar or to the menu page where all the programs and tools available in your package are summarized Web Space Access and Applications Select the feature process program or tool you would like to work on by clicking on it The general package issues Billing Software amp Licenses Order and Upgrade Package are in the lower half of the left navigation bar You must adhere to our license agreement respective of the software producers license agreement in order to use Tully licensed software Always log out of the Control Panel when you are finished using Logout in the upper right corner to prevent unauthorized access This is especially important if you accessed the Control Pane
66. d domain In the administrative contact admin c section insert the name of the person responsible for administrative nontechnical questions such as rights changes of ownership etc Admin c can be the same person as or a representative of the registrant The tech c is the technical contact person for all technical questions that deal with the registered domain By default this is 1 amp 1 as your provider but you can change this information to any other person you wish To change the current contact details click on Contact in the toolbar on the Domain Overview page in your Control Panel If your information changes you can update both your user data and your domain contact details any time The contact information of all respective domains will be automatically updated Contact updates only apply to full domains registered through 1 amp 1 Internet Group This function is not applicable for subdomains For external domains this information can only be changed by the respective registrar contact your registrar for the necessary updates Web Hosting Manual 1 amp 1 Internet Inc 2 PACKAGE ADMINISTRATION DOMAINS 1 4 Setting Up Different Home Directories If you have a package with multiple domains setting up different home directories for each of your websites allows you to assign to It a specific part of your web space The web space is the physical hard disk space that has been reserved for your 1 amp 1 package on our
67. d structure that provides with areas to work on your customer account with 1 amp 1 and to configure and manage all aspects of your package 3 1 General Setup Your Control Panel comprises two areas the customer based My Account area and the Package Administration area for each package Use the top tabs My Account and Package Administration and the menu items in the left navigation bar to navigate within the Control Panel The You are here navigation path at the top of the page shows you in which section you are in the Control Panel while navigating To reach the downloads included in your chosen package click on Downloads in the left navigation bar Messages concerning your package are located under Messages in the left navigation bar The top brown bar includes a quickbar which offers direct access to the most used and popular applications of your package To the right of the quickbar you can click on Order to order additional services In the top section you can log out of the Control Panel by clicking on the Logout button Whenever you need help you will find that the Need Help section contains all kinds of help from instant on topic help and guides to service and support contact information The Need Help section is located underneath the left navigation bar Web Hosting Manual 1 amp 1 Internet Inc THE 1 amp 1 CONTROL PANEL 1 amp 1 CONTROL PANEL STRUCTURE 7 3 2 Your Customer Account Information My Account
68. ddress the correct CSV file order will be Firstname Lastname T TT ee ee ee TT name domain of your cChoice com p T TE ee AM AE Ma ee Under Newsletter gt Database Administration gt Import Address List select which separator you used in your CSV file to separate the individual details You can use either a comma or a semicolon Click on Import to upload the file and import the information into the Newsletter Tool address database Managing Addresses Go to Newsletter gt Address Overview in your Newsletter Tool to view your address database and edit or delete addresses already created Web Hosting Manual 1 amp 1 Internet Inc 88 PACKAGE ADMINISTRATION APPLICATIONS Determine Addresses for Testing Your Newsletter A test run is necessary before you release a newsletter for distribution By clicking on the icon next to the address you can set an address as a test address Only addresses selected as test addresses will be shown later when you choose the recipients for your test newsletter Test addresses can also be included in the mailing list for your finished newsletter distribution The e mails sent for testing are counted as part of the free e mail allotment allowed per billing period Show Bounced Status When you edit an address by clicking on it or on the F icon next to it you will see the Bounced Status This status informs you on how many newsletters have not reached t
69. dministration Package Administration gives you access to all the package s features and programs which can be found in the left navigation bar CONTROL PANEL x Locour MY ACCOUNT DAC CANCE ND IIE t cstleict Package Administration You are here My Account Package Administration Domains E mail 1 amp 1 DEVELOPER PACKAGE Web Space Access Applications A Software amp Licenses N Domains Billing Review and manage your domains change Order settings set security functions or add on more Downloads domains to your package hep Web Space Access Manage FTP protect directories and find access data for SSH and file quota Help text like this can be found here in the Need Help box throughout the Control Panel Click on the Show More Help button to read more about a topic Or click below to read our FAQs Easy Setup Guide and Y Software amp Licenses Retrieve license keys for software included in your for Help amp Contact ER package or order a software CD aShowMorasialpa FAQs Easy Setup Guide e Order Find services and products that enhance your 1 amp 1 Help amp Contact package and help you to do more Le ORDER E mail Create an e mail address Set up a catch all account auto responder or virus protection Use VWebMail oy L Applications Reach all the programs features and tools included in your package ks Billing Find all invoices for this pa
70. dministration interface that taps the Tull potential a newsletter offers such as gt A wizard function for easy setup and comfortable newsletter configuration Easy recipient address management by means of an address book and the ability to import larger address contingents via Comma Separated Value format CSV files gt Subscription form templates that can be easily integrated into your website by copying a generated link into the destination source code e An elaborate database functionality enabling you to blacklist persons that should not receive the newsletter gt Easy reconfiguration and customization of existing newsletters k A generous e mail allotment included per billing period with the possibility to purchase extra allotments System Requirements Before creating a newsletter with the 1 amp 1 Newsletter Tool please make sure that you have set up at least one e mail account as described in Set Up a New E mail Address in the Control Panel page 27 To use the Newsletter Tool all you need is a new generation browser for example Internet Explorer version 5 5 or higher Mozilla 1 3 or Netscape 7 1 You may only build tables using Mozilla 1 5 or higher We offer you the latest Microsoft Internet Explorer and Netscape which support the Newsletter Tool s functions You can download them for free in the 1 amp 1 Control Panel from Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICAT
71. dress in the Control Panel e 2 3 Auto responder e 2 4 Virus Protection 2 5 Catch all Account 2 6 Delete E mail Addresses e 2 7 Reading or Collecting E mails which Arrive in Your Mailbox e 2 8 Local Mail Programs Microsoft Outlook Express Netscape e 2 9 1 amp 1 WebMail e 2 10 Activate Your E mails for External Domain Names E mail is short for electronic mail That means you can pass on messages electronically from one computer to another E mail transmission uses two protocols the language computers use to speak with each other the Simple Mail Transport Protocol SMTP to send them out from your client computer via the Internet to the mail server and the Post Office Protocol version 3 POP3 to retrieve e mails from the server with your client In order to use e mail you need an e mail address for example your name domain ot your choice com The part in front of the sign is the name or term to suit your needs The part after the sign is the domain part the computer address for example the domain name you have already set up Domains page 11 Just like domain names and even more so e mail addresses are easily memorable To promote your website you can create an individual e mail address made with your domain name where you present your project hobby organization product or company This not only allows you to communicate with others but it makes others aware of your website If you use your name doma
72. e aware that the IP addresses change Therefore we cannot guarantee proper functionality of this arrangement gt Point Your Mail Exchange Records Away from 1 amp 1 Your mail server records MX records are special resource records for mail routing An MX record specifies a domain name and an associated computer the mail server which is able to deliver e mails to an e mail address with this domain name To differentiate the MX records each has a priority lower the number higher the priority The MX record with the highest priority is the target computer where mailboxes are located The other MX records designate the backup computers in case the target computer is not accessible They store the e mails temporarily and periodically attempt to redirect e mails to the target computer You can point your MX records away trom 1 amp 1 if you choose to use your own mail servers When logged on to the Control Panel click on DNS in the Domain Overview toolbar Select the domain with the mail servers you would like to modity To set up different MX records select Other mail server Enter the MX record ex mx01 test com in the first text field In the second text field enter the priority Priority can be set in deca digits 10 20 30 etc the lower the digit the higher the priority If you have one or two mail servers select Backup mail server and if you have more than two select Other mail server Further backups are set to 1
73. e may be many entries split over several pages depending on the period you evaluate and the popularity of your web presence The arrow icons allow you to browse backwards and forwards You can also adjust the view with the 5 10 20 or 50 interval icons All evaluations use statistical methods interpreting automatically generated log files Due to technically unavoidable inaccuracies some of the information may not be thoroughly acquired For this reason 1 amp 1 WebStatistics cannot deliver any legally binding basis for example for settlement purposes View Statistics about Your Visitors Page Impressions Unique Visits Pages per Visit Under Statistical Evaluations gt Visitors you will see the number of viewed pages page impressions unique visits and page views per visitor To get the statistics on successful pages views page impressions go to Statistical Evaluations gt Visitors gt Page Views The statistics shown here will inform you about all successful page views commonly called page impressions and the time they were made Only fully loaded pages are counted Individual images and components are not included From this information you can determine how your website was used and at which times it was visited peak times This gives you a general idea of the overall traffic generated by your website You could for example use this information to include ads or information at peak times and thi
74. e menu pops up click on Paste Insert the link along with the following attributes and a reference text for the visitor such as To the guest book as shown in the example below lt a href Enter the link to the guest book here gt To the guest book lt a gt Save the file and upload it to your website The links to the respective forms are now active and can be clicked after loading the file in a browser 4 9 MySQL Database For advanced users 1 amp 1 offers MySQL administration to set up and configure your MySQL database on the 1 amp 1 database server How to Set Up a MySQL Database in the 1 amp 1 Control Panel When logged on to the 1 amp 1 Control Panel go to Applications gt MySQL Administration Choose Set Up on the Setup and Configure a MySQL Database page After a brief wait for the setup your database is available for further configuration You can access the database using any common script language such as PHP3 PHP4 Perl or Python Going back to the Setup and Configure a MySQL Database page you will find all the information you need to configure you MySQL database database name user name password host name status and concerning the storage space used maximum and remaining disk space you have on the 1 amp 1 database server If required you can change your password and delete databases through this page as well The MySQL database is stored on a separate database server behind a firewall t
75. ebsite trom your computer to your web space directory on the 1 amp 1 servers making your website available to other Internet users You can also use an FTP program to show directory content create directories or delete Tiles You can use various methods to get to your website onto your web space However you will always need the following FTP access information Kk Your host name Your FTP host name is your domain name If your domain name is http Awww domain of your choice com your FTP host name will be domain of your choice com gt Your FIP user name found in the 1 amp 1 Control Panel gt below Your FIP password found in the 1 amp 1 Control Panel gt below Most web authoring programs have an FTP program built into them If you have such a program ex Dreamweaver NetObjects Fusion etc you can usually get your website online by selecting to publish it and entering the host name your FTP user name and your FTP password when prompted However if no FTP program is built in you can use a separate program such as WISE FTP WS_FTP CuteFTP etc Alternatively you can use any Internet browser to access your FTP directory 3 1 FTP Login Data To make content upload and management possible 1 amp 1 provides you with an FTP account Just like your e mail account your FTP account uses a password to prevent unauthorized access To find your FTP login information go to Web Space Access gt FTP Account O
76. ed The number of people that cancelled their subscriptions Web Hosting Manual 1 amp 1 Internet Inc 86 PACKAGE ADMINISTRATION APPLICATIONS Summary Section The Summary page comprises all the current information Settings Layout Images Content Test Mailing List Distribution and Statistics in a concise overview View each section and if the newsletter has not been sent yet jump directly to each step of the newsletter wizard using the E icon to edit a specific step of the newsletter Changing the design template of an HTML newsletter will erase any previous work as the content cannot be carried over The text must be re entered Please make sure you have a copy of your text before choosing to change the template Creating or Importing New Addresses Menu Item Address Overview To create a mailing list before sending out a newsletter go to Newsletter gt Address Overview in the Newsletter Tool The mailing list is automatically generated from all the addresses listed in the Address Overview To only send the newsletter to a selected group of recipients on this list use the Filter recipients function Your address database can hold up to 25 000 unique addresses You can add new addresses to be listed in the Address Overview in either of the following ways Create a New Address Use New E mail Address to manually add addresses to your recipients list in the Address Overview page Alternatively you c
77. elect a template that you can use as a basis for a database you would like to create The database will be created and can be found under Database Overview Customize an Existing Database Go to Database Overview in WebDatabase to check if your new database has been set up Go through the subsequent menu items in the left navigation bar to customize the new form or template you have set up On each subsequent menu page make sure to choose the database you would like to work on from the drop down menu prior to editing Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 75 Adjust the following aspects according to your needs under Database Overview gt Field Setup use the icon beside each listed field to edit it The text used to label each field is called the field name This will appear to the left of each field Next choose from the available field types described below Input field This allows the website visitor to Till in information Further define the type of information you wish to receive by limiting the valid entries For example by choosing Digits only your input field will only accept numbers Image Integrates an image with an existing URL web address into your database gt Input area Select Input area to create a larger space for your visitors messages gt Selection Set Selection fields to let your visitors choose from predefined lists The select
78. ell SSH To access your shell account you need three pieces of information Host name gt User name k Password Your host name is either the domain name you have hosted with us or brought into our system trom a different registrar Alternatively you can also use the 12345678 onlinehome us host name which is displayed in your Control Panel with 12345678 onlinehome us being used as sample Look up your user name and your password which are same as your FTP main user name and password for your SSH access in the Control Panel under Web Space Access gt Secure Shell Access SSH 3 7 Quota The amount of hard disk space web space that is available depends on the 1 amp 1 package you have To get an overview of the available hard disk soace and the maximum number of Tiles available go to Web Space Access gt Quota when logged on to the Control Panel If you have already used all the available hard disk space you cannot transfer any more Tiles to your site using FTP or SSH Delete files you no longer need from your web space to free up space on the hard disk Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 45 4 Applications 4 1 WebsiteCreator WSC ed 3 WebStatistics 4 3 WebElements e 4 4 WebDatabase e 4 5 Newsletter Tool 4 6 in2site Live Dialogue es 4 7 1 amp 1 Chat 4 8 Basic CGIs 4 9 MySQL Database 4 10 Programming Perl and CGI Scripts Depending on the p
79. endor Optimize your website according to the OS used if necessary To see which versions of their OS your visitors have go to Statistical Evaluations gt Technology gt OS Versions The statistics show the OS used by people visiting your site along with its OS version number For interactive offers you can then fine tune the technology of your website more precisely View Statistics on the Pages of Your Website Popular Pages Error Pages Under Statistical Evaluations gt Pages you can learn exactly what your visitors look at and how they navigate through your website from an in depth page impressions analysis To see the most frequently requested pages of your website go to Statistical Evaluations gt Pages gt Popular Pages Results Shown in Graph Format f From February 22 2004 to February 28 2004 Popular Pages 1and1 sample com Sample com index2 html 1 Sample com 4436 html sample com 4436 html sample com 4547 html ample com 4547 html 1 Sample comPROPFIND ple com Ainks ink htm 1sample com query htm 1sample com check htm 40 0 Se aaa 0 20 40 60 80 100 120 140 160 180 200 220 240 260 Figure 20 Statistics that tell you which pages in your website your visitors visit These statistics show you the pages which are looked at most frequently and you can see which pages were most popular You can see if these pages correspond to the pages you intended to be of cent
80. eneeeseeeneeens 5 3 1 amp 1 Control Panel SECHER eessen ENEE Eegen 6 SNE ere Ee EE 6 3 2 Your Customer Account Information My Account 7 3 3 Your Package Specific Information Package Administration 8 4 Using the 1 amp 1 Control Panel ccccssceeeeeseeeeeseeseeeescesseesseeseeeseneseesssees 9 Package ACMiINIStratiOn cccecesseecesesseeeeseeeseeeseeasneeeseasneeesoaaaeesscaaneesseaaeessoaaaes 11 1 DOMAINS a E ss 11 1 1 Domain Overview le GE 12 L2 PAGO SO Mirae Doman ee 15 Order a New Domain Register a Domam ees 15 e ege EE 16 Advanced Option Change Your Domain Name System DNS Settings 17 Moving Domains from One 1 amp 1 Package to Another 20 1 3 Change Domain Contact Details Reg C Admin C and Tech C 2 1 1 4 Setting Up Different Home Directories 02 cccccccccccccceceeeeceeeeeeseeeeeeeeeaas 22 1 5 FrontPage Server Extension 23 LO WOMAN N O WEE 23 e UON E A E E 23 1 8 Shared Secure Socket Layer SSL Encryption ssessiiesssiieeesrireesrrreerrenn 24 1 9 Dedicated Secure Socket Layer SSL Certificate 0 0 cccccccceeeeeeeeeeeeeeeees 24 2 Ettel 25 21 Ea ee 26 Web Hosting Manual 1 amp 1 Internet Inc TABLE OF CONTENTS 2 2 Set Up a New E mail Address in the Control banel eee Zi EEN 30 Ze NIUS Proteco EE 30 2a CCEA O ee e 31 2 6 Delete E mail Addresses 0 ccc cccccccccccceeceee ee ceeeeeeeeeeaeeeeeeeeeeeeeaeseaaeeseenens 31 2 7 Reading or Collecting
81. ent and or the gaining registrar 1 amp 1 will help you to the best of our abilities to locate the reason and find a solution for the problem Transfer an External Subdomain External subdomains cannot be transferred to 1 amp 1 servers You can only use subdomains created in your 1 amp 1 account It is possible to transter the domain name of that subdomain to 1 amp 1 To do so use the add on a domain process gt Add On a Domain Process page 15 Alternatively you can point the DNS of your external subdomain to 1 amp 1 gt Add On an External Domain Point Your DNS to 1 amp 1 page 17 Advanced Option Change Your Domain Name System DNS Settings If you are an advanced user you may want to fine tune your 1 amp 1 package precisely to your needs For example you may like to keep your domains registered with your current registrar but would like to host them with a web host that guarantees 99 9 uptime 1 amp 1 strongly recommends DNS settings be modified by advanced users only Changing the DNS settings with insufficient expertise may lead to irreversible misdirection of your domains or e mail addresses and loss of data Add On an External Domain Point Your DNS to 1 amp 1 If you would like to use 1 amp 1 domain name servers for a domain you have registered somewhere else an externally registered domain you can point your domain name to 1 amp 1 name servers Alternatively you can use another web host for a domain y
82. ering your 1 amp 1 package are Stored in 1 amp 1 s database You can view and modify them any time on the My Account page under User Settings The submenu items allow you to modify your address and e mail address under User Data change your password under Password update your payment details under Credit Card Details and subscribe to receive our 1 amp 1 newsletter under Newsletter Settings 1 1 User Data You can change your e mail address address phone number and fax number any time It takes just a few minutes for our database to be updated Your name and your company name cannot be changed online If you would like to make any such changes please send us a request by fax or mail to 1 amp 1 Billing 1055 Westlakes Dr Suite 300 Berwyn PA 19312 Fax 1 610 560 1501 If this information is used for your domain contact details the information will be updated automatically at the respective registries If you chose other information for your domains please make sure to update that information as needed in order to keep your WHOIS records up to date on the Package Administration page go to Domains and click on Contact in the toolbar of the Domain Overview page 1 2 Password Change your current password if required Make sure your chosen password contains between 6 and 8 characters choose from letters and numbers to make your password more secure Keep your password In a secure place you w
83. ernet Inc PACKAGE ADMINISTRATION E MAIL 31 2 5 Catch all Account You can create a catch all account such as domain ot your choice com that catches all e mail which is addressed to your e mail domain part domain of your choice com This way you will receive all e mails addressed to any local parts i e names or terms before the which you have not explicitly defined as e mail addresses Instead of the e mail being returned to the sender as undeliverable due to typing errors in the local part of your e mail address you will receive all e mail sent to the domain part of your e mail address The catch all account only receives e mail that are not addressed to an existing account To create a catch all account log in to the Control Panel and select the package containing the domain name Click on E mail in the left navigation bar Click on New Place an asterisk in the left text field which constitutes the local part of the e mail address Choose the domain part from the drop down menu See section Set Up a New E mail Address in the Control Panel page 27 to continue the set up process domain of your choice com will receive e mails sent to into domain of your choice com int domain of your choice com customer name domain of your choice com cust domain of your choice com etc 2 6 Delete E mail Addresses Deleting an e mail address is easy and permanent Go to E mail and in the E mail Overview table select one or
84. es and unique visits are counted This information tells you how many pages your visitors are opening per visit and to adapt your Internet offerings accordingly Web Hosting Manual 1 amp 1 Internet Inc 60 PACKAGE ADMINISTRATION APPLICATIONS View Statistics on Referrers Referrer URLs Referrer Domains Under Statistical Evaluations gt Referrer you can find out how your visitors found your website by viewing the referrer data To find out about the referrer URLs the complete paths that led your visitors to your website go to Statistical Evaluations gt Referrer gt Referrer URLs Results Shown in Graph Format From February 22 2004 to February 28 2004 Ir Show Die Chart Referrer URLs ebay com ws ebay search dil Waw google com search A htos com cgi bin search a altavieta com search yahoo com search Of your choice com excite com search wiltheweb com normthernlight com infoseek com Figure 14 Referrer URLs can tell you how visitors came to your website The analysis shows the Internet pages along with the complete path from which the user was referred to your website You find out who has links to your pages and can visit the websites yourself This allows you to easily determine the success of ads or entries in search engines Results Shown in Graph Format From February 22 2004 to February 28 2004 gt Show Bar Graph Referrer Domains E ebay com B google
85. ess and its mailbox password In this case you just access the mailbox that belongs to the respective e mail address Alternatively you can reach single mailbox or e mail addresses in WebMail when logged on to the Control Panel On the Package Administration page go to E mail and select the mailbox or e mail address from the table Then click on WebMail in the toolbar WebMail cag o Logout 1 amp 1 your door to the world WebMail Overview Overview eS E Mail Inbax Write E mail Change Password Password Welcome to the Webifailer Change Signature Signature A Address Book dress Book Please select an e mail account E mail Address Mailbox Marne D test 1and1 sample com mi2s1231212 Mailbox testil and1 sarmple rn 2312312 12 Figure 5 1 amp 1 WebMail can be reached from anywhere that you have Internet access Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION E MAIL 35 Check Your E mail Inbox To check incoming e mails using 1 amp 1 WebMail access WebMail by logging in to your Control Panel In the left navigation bar or on the WebMail Overview page choose E mail Inbox and Select the e mail you would like to read answer or delete You cannot view or modify e mail in WebMail which you have previously downloaded with a local mail program Write and Send an E mail To write and send an e mail using 1 amp 1 WebMail access WebMail by logging in t
86. estion share ideas opinions and information quickly and easily They are usually organized by topics in an easy to follow format and are designed so you can quickly locate information tind other knowledgeable users and participate in conversations A feedback form Is an interactive web form where your visitors can send their feedback to you This form serves as a communication channel between individual website visitors and you as the website operator and is not meant to be published on your website a Set Up a Guest Book a Forum or a Feedback Form Choose Set Up beside the guest book the forum or the feedback form to launch the respective assistant The assistants for guest books forum and feedback forms work similarly concerning options and order of setup unless indicated otherwise In the first instance enter an e mail address and the name of a moderator If needed choose Refresh Browser Preview to save the entries for preview and click on Next to continue To preview the work that you have done so far click on Browser Preview Determine the following settings Moderator contact details This feature does not apply to feedback forms A moderator is the contact person for the guest book forum or feedback form With guest books or forums the moderator checks that the entries made are not of any offensive or illegal nature or nonsense entries before they are published While this ensures a high standard of the conten
87. etter before sending it out During the testing phase or once released for distribution newsletters cannot be edited gt Copy a newsletter and change only parts of it to update it and send it out again or perhaps to make a few changes to customize It for different mailing groups Although you can create an unlimited number of newsletters the maximum number of newsletters shown to you on the overview page is set to 50 We therefore recommend that if you have 50 newsletters in your list you select and delete some before you create new ones The status column on the Newsletter Overview page tells you what stage of production your newsletters are in gt Untested At this point you have started creating a newsletter and before it can be sent out it must be tested If you would like to test the newsletter click on the E icon to edit or click on the title of the newsletter and you will be brought to the Test Newsletter page k Newsletter in test queue please wait Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 85 The newsletter will shortly be sent out for a test Wait a few moments Press the Reload button to see if the status has changed Test running please wait It takes a Tew minutes until the test distribution is completed As soon as you have received the test e mail in your account take a moment to proofread your newsletter to make sure that the content is correct Y
88. f you upgrade your basic version of the WebsiteCreator included in your package then a basic WSC account is created for you as a substitute which you can of course use free of charge Apart from an unlimited number of pages WSC Plus offers you Photo albums Voting survey Forum and Map Troubleshooting Using WebsiteCreator WSC Display Problems when Editing WebsiteCreator WSC Accounts Sequentially With several WebsiteCreator WSC accounts it may occur that when launching a new WSC account after editing the first WSC account the content of the first account is displayed on your screen This is due to your browser cache since the previously called up data was saved in the cache and is now being shown to you To avoid this set the cache settings of your browser to a lower value In Internet Explorer go to Tools gt Internet Options gt General In the section Temporary Internet Tiles folder go to Settings Under Check for newer versions of stored pages check the box beside Every visit to the page Also set the Amount of disk space to use controller to a lower value After changing the settings restart Internet Explorer Additionally after using the first WSC account close the browser and restart it to make sure that the cache Is empty You should now see the content of the other WSC on your screen Timeout Message Empty Window With each launch of the WSC a session ID Is created in the background wh
89. for Python scripts py Perl 5 6 1 usr bin per Python 2 2 1 usr bin python Web Hosting Manual 1 amp 1 Internet Inc 106 PACKAGE ADMINISTRATION APPLICATIONS sendmail usr sbin sendmail MySql 4 0 14 Your CGI programs can be stored anywhere on your website a special directory such as cgi bin is not a must The Tile extensions D Dy ohp3 and php4 can be outside a cgi bin When they are inside cgi bin they do not necessarily need executable rights Optimize your scripts relative to memory usage and CPU time Our system automatically stops scripts that use too many system resources Programming Limits Professional Package CPU 6 seconds 100 Memory 10240KB 10MB Numerical Processes 12 Perl Syntax Checker The Perl Syntax Checker is a tool to help you detecting errors in your Perl scripts When logged on to the Control Panel go to Applications gt Perl Syntax Checker Choose the directory using Select Directory and confirm your selection by clicking on Apply Next enter the name of the Perl script to be verified in the text field The text fields are case sensitive so please observe upper lowercase spelling Click on Next to perform the syntax check for correct syntax after a few seconds the results are displayed below the box CGI Output Monitor The CGI Output Monitor is a tool to help you detecting errors in your CGI scripts It supports troubleshooting if Error 50
90. gt Delivery Targets On the E mail Delivery Target page you can change the mailbox password In the process you will be able to change the addresses delivery targets including their passwords To continue to receive your e mail locally remember to make a note of your new password and to change it accordingly in the settings of your local e mail program E mail Forward A forwarding e mail address automatically redirects e mail sent to it to another location It you already have an e mail account that you check you can create new addresses but have the e mail forwarded That way you only have to check a single account for all your e mail Use up to three e mail forwards to check a single e mail account The mailbox support domain of your choice com can receive the messages of the e mail forwards sales domain ot your choice com questions domain of your choice com complaints domain ot your choice com which are all forwarded to that e mail account gt Set Up or Edit a Forward for an E mail Address in Your 1 amp 1 Package If you do not have an e mail address yet click on the link Set Up New E mail Address and follow the instructions Refer to our Easy Setup Guide for Shared Hosting for a detailed step by step description of the setup process If you would like to set up additional e mail addresses click on New in the E mail Overview toolbar On the next page enter any terms or names in the E mail Address text field a
91. he recipient If newsletters frequently cannot be delivered to this address you should remove it from your recipients list since we do charge you for undeliverable e mails Depending on available additional details you can try to get in touch with the recipient As soon as the e mail address has been corrected we recommend resetting the status to 0 Setting Up a Blacklist The blacklist is a filter allowing you to specify which e mail addresses are undesired and should not receive a newsletter Each subscriber on the blacklist is automatically ignored when sending newsletters It is also not possible for this blacklisted subscriber to sign up again You can create your personal blacklist under Newsletter gt Database Administration gt Add to Blacklist To block a group of e mail addresses quickly use the placeholder A few examples of blacklist entries john smith domain of your choice com Precisely one subscriber is blocked If this subscriber is already in your address database no further newsletters will be sent to them If the subscriber is not in the address database then they cannot subscribe using the subscription form sQdomain of your choice com The character in front of the blocks all requests from an e mail address under domain of your choice com However addresses from a subdomain are not blocked john smith my domain of your choice com for example will be accepted domain of your cho
92. he WSC main page as well as permanently available on the left navigation bar You can instantly see a preview of your homepage in its current form Publish Your Website When you are finished setting up your website to your liking go to Publish content You will find this menu item on the WSC main page as well as permanently available on the left navigation bar Your website and the web pages will instantly go online WebsiteCreator Plus WSC Plus The number of pages included in your WebsiteCreator WSC depends on the package you have chosen If you tind you need more pages you can upgrade your WSC When you are on the WebsiteCreator Overview page in the 1 amp 1 Control Panel click on the Upgrade button This will upgrade the current basic WSC If you decide to upgrade your WSC account to WebsiteCreator Plus WSC Plus the pages you already have created will be saved You will find them again in the WSC Plus and can continue working on them Alternatively you can purchase additional copies of WSC Plus to create another website In this case either click on Order in your Control Panel and choose WSC Plus or if you are on the WebsiteCreator Overview page click on Order and follow the instructions A new Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 53 copy is completely separate trom existing WSC accounts and does not allow you to use any existing WSC pages from another WSC module I
93. he newsletter as a plain text e mail or as an HTML formatted e mail and the e mail address it should be sent to If no other address is stated the newsletter will be sent to the e mail provided in your user data Using a different e mail address to receive the newsletter will not alter your customer contact e mail address user data Web Hosting Manual 1 amp 1 Internet Inc 110 MY ACCOUNT BILLING 2 Billing Everything that you need to stay informed about your account with 1 amp 1 is available under the Billing section Billing Overview e 2 2 Expense Tracker 2 3 Expense Notifier Everything that you need to stay informed about your account with 1 amp 1 is available under the Billing section 2 1 Billing Overview Billing Overview contains all invoices for your account under your customer ID View your invoices or If you would like to check up on a specific invoice search for the invoice ID using the Search field on the overview page The invoices displayed via this overview are purely informative The bill relevant for tax purposes will be sent to you as a pdf Tile by e mail 2 2 Expense Tracker On this page we give you a daily summary of services you have used since the last billing date including mailing lists and data transfer charges The stated amounts do not include sales tax The details are provisionally valid The invoice issued at the end of every billing period is binding 2 3 Expense
94. ice com The character in front of the period followed by the domain name blocks all requests from an e mail address with any subdomain of domain of your choice com Sdomain of your choice com Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 89 Caution The character in front of the domain name not only blocks all people with an e mail address with domain of your choice com and all subdomains but also all other domains and subdomains which end with the text domain otf your choice com For example john your domain of your choice com will then be blacklisted as well If you would like to exclude a domain with its subdomains 1 amp 1 recommends that you specity two filter rules following the scheme above Otherwise you may overshoot the mark domain s All people whose e mail address contains the word domain will be blacklisted To edit or delete your blacklist entries go to Newsletter gt Database Administration gt Blacklist Overview Blacklisted names will still be listed in your Address Overview unless you delete them trom your address list They are only blocked trom receiving a newsletter Customizing Additional Fields Set up additional fields to request specific information from your website s visitors who are interested in receiving your newsletter Visitors to your website can subscribe to your newsletter by filling in the form you provide When creating
95. ich is valid for an hour If you relaunch the WSC shortly afterwards this session is stored in the browser cache depending on the browser cache configuration there could be several saved sessions and the browser tries to reload the WSC session from the cache Thereby timeout problems occur since the browser attempts to access an expired session Principally soeaking you should set the browser cache as low as possible In Internet Explorer go to Tools gt Internet Options gt General In the section Temporary Internet files folder go to Settings Under Check for newer versions of stored pages check the box beside Every visit to the page Also set the Amount of disk space to use controller to a lower value After changing the settings restart Internet Explorer Additionally after using WSC close the browser completely and restart it to make sure that the cache is empty Integrate HTML Code or Banners into Your Website WSC offers a wide variety of pre defined designs for customers without HTML skills Therefore it is not possible to integrate additional HTML code insert further frames etc in WSC websites In this case we recommend to create and manage your website using other design applications ex NetObjects Fusion Dreamweaver or FrontPage Web Hosting Manual 1 amp 1 Internet Inc 54 PACKAGE ADMINISTRATION APPLICATIONS Insert a Link into Your Website Go to Manage Pages gt Edit P
96. if pop up windows are blocked If you like to keep them blocked define an exemption for perfora net Click on Allowed Site and add this address Google bar users also need to make sure to adapt the Google bar pop up blocker accordingly Set Up WebsiteCreator WSC On the Package Administration page go to Applications gt WebsiteCreator in the Control Panel This will bring you to the WebsiteCreator overview page The first time you use WSC click on Assign Domain in the list shown on the page Assign WebsiteCreator WSC to a Domain You can assign WSC to as many domains as you like but you can only create one website per WSC The domain that you assign to this page will be the WSC Root domain This means the domain points to a WSC directory that is automatically created for you To assign a domain click on Assign Domain On the next page you can select a domain or a subdomain from the drop down menu Make sure that you have not enabled FrontPage Server Extensions otherwise WebsiteCreator cannot be used The WSC Root domain s settings can only have limited changes made to it If you would like to change settings such as the DNS settings please unassign WSC to the domain before doing so None of your website s content will be lost Web Hosting Manual 1 amp 1 Internet Inc 48 PACKAGE ADMINISTRATION APPLICATIONS Launch WebsiteCreator WSC You can only launch WSC via the Control Panel Thi
97. iliate Link and Banners Choose whether to add a link or a banner to your website Affiliate Link Copy and paste your affiliate link into your e mail signature Show this link in e mails newsletters or on your website We will credit you with the commission when a user clicks on the link comes to our site and orders a package Banner Selection Select a banner to insert into your website by copying the HTML link and pasting it into a web page of your website As soon as a visitor to your website clicks on the banner and then places an order for a 1 amp 1 product you will receive a commission WebsiteCreator WSC users cannot place this link in their websites since it is not possible to edit the HTML code of a WSC websites Double check that you have correctly entered the HTML code of your link or the link for the banner without any mistakes In case the code is altered or partially omitted 1 amp 1 has no way of confirming that customers have come via your banner and cannot pay a commission Web Hosting Manual 1 amp 1 Internet Inc 112 MY ACCOUNT MESSAGES 3 3 Sales Statistics You can view your generated Affiliate Program on the Sales Statistics page The Statistics are updated continuously as you generate sales This information can only be viewed after the first generated sale Make sure that your banner or link is correctly built into your website This is the only way that 1 amp 1 records your sales 4 Me
98. ill need it for logging on to the Control Panel Web Hosting Manual 1 amp 1 Internet Inc MY ACCOUNT USER SETTINGS 109 1 3 Credit Card Details Enter your credit card information such as type number and verification code and expiration date Throughout this process you will be asked to enter your card verification code The card verification code is a security feature used for credit card transactions made over the phone or Internet This three or four digit code provides the card holder with an extra level of security Card verification codes can be found On American Express cards the code known as the CID is a four digit number on the front of the card written above the account number gt The code on Visa known as the CVV2 MasterCard known as the CVC2 and Discover known as the CID is a three digit number that appears at the end of the account number on the back of the card If you have any further questions about the location of this number please call your credit card issuer for assistance 1 4 Newsletter Settings Our 1 amp 1 newsletter e mail keeps you informed about important developments regarding the Internet new products and packages trom 1 amp 1 package rate changes and other related news You can subscribe to the 1 amp 1 newsletter or unsubscribe from the mailing list If you later change your mind you can also resubscribe anytime When subscribing choose whether you would like to receive t
99. in of your choice com as an e mail address your e mail recipients may look to see if there is a website under domain ot your choice com Web Hosting Manual 1 amp 1 Internet Inc 26 PACKAGE ADMINISTRATION E MAIL 2 1 E mail Overview Page Here you will see a list with all e mail addresses you have created You can set up edit and delete e mail addresses directly by using the functions found in the toolbar D Locout CONTROL PANEL MY ACCOUNT PACKA ADMIN RATION ele Downloads Messages TS SIGN UP Package Administration My Account Package Administration E mail Domains E mail E MAIL OVERVIEW Web Space Access Create edit and delete e mail addresses set up e mail forwarding and apply Virus Protection Applications Software amp Licenses Billing Mailboxes 47 available 50 total S Virus Protection 21 available 21 total Order 1 3 of 3 co New Settings Delete Virus Protection WebMail Search IT The e mail addresses you have i created ar ed in the E overview belo an e mail address directly using M domain of your choice com Mailbox m12312312 11 Off the functions in the toolbar TC test domain of your choice us Mailbox m32132132 22 Off FAQs D me s87654321 onlinehome us Mailbox m45645656 45 Off Easy Setup Guide Help amp Contact Figure 4 E mail Overview Page with an all in one toolbar for convenient e mail management To open the E mail Overview page when you logged in to the Cont
100. ing your site Delete a Form Under Form Overview use the x icon beside each listed form to delete it Web Hosting Manual 1 amp 1 Internet Inc 72 PACKAGE ADMINISTRATION APPLICATIONS 4 4 WebDatabase 1 amp 1 WebDatabase is comprised of a collection of templates to set up customize maintain and evaluate your own professional databases A database organizes and stores large amounts of data which can be easily searched for and retrieved If you want to present large amounts of up to date information on the Internet you may want to use a database on your website for example if you have a number of links to share an address book a list of activities or would like to swap recipes You can define your own structure for the database easily and without programming skills by using WebDatabase With the help of templates the design of your database is yours to select Database Examples Recipe Database Use the recipe database on your website to share your yummiest recipes with your visitors and encourage them to publish their favorites Recipes Detail whew Recipes Fastam List view Mochumm e tarty E The Best Recipes of the World e edd um Cajun Homenage HA A Capon Puce Oresamg f Capa Carty Feet lb pind ai i ip ground bsf ee bell pape Domed on S D peeled ores of gave i 2 fresh graan carte eut ol available tsp set hues to cn baste 1 tsp Wee usa Th dwn tarie balance with freth pe
101. int Your DNS away from 1 amp 1 We also offer you the possibility to point your 1 amp 1 domain name servers your mail server MX records or your IP address A record to another web host provided that your desired web host supports this option To change your DNS settings accordingly log on to the 1 amp 1 Control Panel and click on DNS in the Domain Overview toolbar There you have the choice to do one of the following gt Point Your Domain Name Servers Away trom 1 amp 1 You can point your domain name server away from 1 amp 1 if you choose to use other name servers Use up to four name servers of your choice In case you have only one name server available please use a 1 amp 1 name server as secondary since at least two name servers are required by the registry When logged on to the Control Panel click on DNS in the Domain Overview toolbar Select the domain whose name servers you wish to modify Select Other Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION DOMAINS 19 name server from the drop down menu Enter your name servers A minimum of two name servers is required Once you have changed your name server 1 amp 1 hosting services are no longer available and 1 amp 1 has no more influence over your mail servers and IP settings since these are manifested in the name servers If you use your own name servers and would like to point them back to your 1 amp 1 web space via IP address A record please b
102. ion method can be a multiple selection checkbox choose one selection radio button or a list selection drop down menu Under Database Overview gt Button Setup choose which buttons to use for your database Determine which buttons should appear on your database Additionally you can specify the labels of each button Use buttons to perform the following operations Delete All data entered into database fields will be deleted to allow new entries gt Cancel The data entered on the entry page will not be submitted to the database The operation is cancelled and the page entered in the Forwarding field is shown gt Submit The data entered is sent and saved in the database as a data record Subsequently the output page appears View Search or Delete Data Entries in a Database Under Database Overview gt Data Record Overview you can view search or delete your visitor s entries Any content entered in the database on the website for example if anew member enters his address in a window is automatically saved in the database Database information can be recorded searched for and displayed using the 1 amp 1 WebDatabase Various sorting features for instance club members in a specific town keep searching quick and easy Web Hosting Manual 1 amp 1 Internet Inc 76 PACKAGE ADMINISTRATION APPLICATIONS Edit Database Design and HTML Fields Under Database Overview gt
103. iting with WebsiteCreator WSC It is possible to edit images after you have uploaded them into the WSC media database Upon the upload in the media database choose the Tile to work on and edit resize crop filter and save them in the image editor according to your needs You can also reach the media database when you are in the WSC editor Manage Pages in WebsiteCreator WSC page 49 Editing WebsiteCreator WSC Pages Offline Using a Different Editor WSC is an application designed to allow user access to a system independent of the users location Pursuant to the license terms and conditions it is prohibited to download pages created using WSC 4 2 WebStatistics 1 amp 1 WebStatistics is a professional analysis tool that provides graphical analyses of your website Using WebStatistics you can analyze the behavior of your visitors with regard to the following aspects k How many visitors come to your website number of visits k How often do they visit the various pages successfully page impressions gt How many pages does the individual visitor view Which pages do the visitors go to and when gt Which pages are visited most often Furthermore use WebStatistics to trace the ways in which your visitors tind your website find out what software they are using to view your website and where they are located Also you can check which pages of your website did not load successfully When you set up your
104. l bombing and you may not carry out any denial of service attacks on any other website or Internet service Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 01 4 6 in2site Live Dialogue in2site is an innovative tool for interactive Internet communication in real time in2site notifies you as soon as someone visits your website You can open a direct dialog box so you can talk to your visitors while they are looking at your website thus offering real time support in2site offers the following functions and communication options gt Visitor notification You receive optical or acoustic notification as soon as someone visits your site gt Visitor monitoring Use in2site to accompany your visitors as they browse your website and find out how it is used You can then use this information to optimize your website accordingly gt Interactive communication Once you activate in2site and enable visitor interaction a pop up window with your welcome text appears on your visitor s screen inviting your visitor to get into contact with you If your visitor agrees they can write a reply in the window gt Sales tool Use in2site for consulting and support dialogs thus propelling your sales results Address your customers as soon as they visit your website and offer help In2site facilitates feedback in real time as opposed to time consuming e mail communication Web Hosting Manual 1 amp 1 Internet
105. l trom a computer that other people use for example in an Internet cafe Web Hosting Manual 1 amp 1 Internet Inc THE 1 amp 1 CONTROL PANEL USING THE 1 amp 1 CONTROL PANEL 9 4 Using the 1 amp 1 Control Panel The Control Panel has been created with the user in mind for you to enjoy ultimate user friendliness Depending on your proficiency level and personal preferences you can navigate and manage all features in your package in different ways in the Control Panel You have several ways to navigate through the Control Panel gt Menu page navigation Some menu items in the left navigation bar open to a menu page where all the sections are explained If you would like to inform yourself a little more before you go to a menu Item you can read a short explanation and then decide from there what you would like to do next k Left navigation bar The left navigation bar gives you systematic access to ALL features and functions included in your package Quickbar icons The icon quickbar in the brown bar at the top of package administration section of the Control Panel offers experienced users shortcuts to the applications included in your package gt Central administration pages The Domain Overview page and the E mail Overview page both are central administration platforms Each of them comprises all functions related to the respective area e domains and e mails To open them select a package and then click on Domains
106. lect the domain you would like to edit and from the toolbar select Destination gt Edit FrontPage Settings It will take about three hours for the changes to go online FrontPage Server Extensions only work when the domain points to your web space 1 6 Domain Forward If you already have an established website but would like to use your 1 amp 1 domain name for it Instead of creating a whole new website you can forward your 1 amp 1 domain name to the existing website In your Control Panel on the Domain Overview page select which domains you would like to work on and click on Destination gt Edit Destination in the toolbar After selecting to forward your domain name Till in the complete web address URL you would like your visitors to be forwarded to and a title which will be displayed at the top of the browser You may also enter Meta information in both the Meta description and the Meta keywords fields if you would like search engines to index your page Follow the instructions to complete the setup of the domain forward 1 7 Subdomains Depending on which 1 amp 1 package you have you can set up subdomains for your existing domains This clearly organizes your domains to be used for specific different parts of your business different sections of your website or various user groups For example set up subdomains to divide your web content into different topics or to mark a domain as ftp or www directory Exam
107. logan a catchphrase you would like to appear in the Flash intro to sum up your website Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 51 Meta Information If you would like to increase the chances of people finding your website in search engines such as Google you can enter special Meta information which many search engines will use to index your website On the WSC main page go to Manage Pages gt Search engine details and enter a Meta description and Meta keywords which best describe the contents of your website Visitor Counter To include a visitor counter go to Manage Pages gt Manage counter on the WSC main page Feedback Form To include a feedback form go to Manage Pages gt Manage feedback forms on the WSC main page and create edit or delete feedback forms for your website Guest Book To include a guest book go to Manage Pages gt Manage guest book on the WSC main page Add a guest book to your website and manage show or delete its entries Voting Survey WSC Plus only To include a voting survey go to Manage Pages gt Manage voting on the WSC Plus main page Create activate deactivate or delete voting surveys Forum WSC Plus only To include a forum go to Manage Pages gt Manage forums on the WSC Plus main page and create new forums or edit or delete existing forums and their contributions posts Map WSC Plus only To
108. mail servers until the new name servers have been distributed in the domain name system 1 amp 1 strongly recommends that you choose to keep your old mail servers during the propagation period and change to your new mail servers only AFTER this period After the propagation you will receive an e mail to the e mail address you provided in your user data The domain name system will need up to 48 hours to propagate the new mail servers During this time you should check the POP accounts with both your old provider and 1 amp 1 Finally you can cancel your e mail settings with the old provider and fully use your domain name with 1 amp 1 Internet Inc without any loss of information Moving Domains from One 1 amp 1 Package to Another If needed you can move one or more domain names from one package to another Transferring a domain internally will take up to 48 hours at minimum after the domain transfer has been approved Moving Internal Domains in the 1 amp 1 Control Panel When logged on to the Control Panel and having chosen the package you would like to work on on the Package Administration page choose Domains In the Domain Overview toolbar click on the New arrow From the drop down menu that opens choose Add on a Domain On the page that opens enter the domain name you would like to add to this package and click on Next The system automatically recognizes that the domain is registered and displays the owner data
109. make your website dynamic and interactive Basic CGls are a selection of commonly used Common Gateway Interface CGI scripts including the HTML templates for the forms Using Basic CGls will increase the interactivity of your homepage and in result attract more traffic to it Some of the most basic elements which you can use to produce a dynamic and Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS Q7 interactive website are guest books forums feedback forms counters and date or time displays These are the Basic CGIs 1 amp 1 provides you with How to Use Basic CGI in the 1 amp 1 Control Panel When logged on to the Control Panel go to Applications gt Basic CGls This will open the Basic CGI overview page Here you will find a selection of basic CGls including assistants to set uo HTML forms from given templates to include in your website Choose a CGI and click on Set Up to start the assistant that will take you though the process step by step The assistants for each of the CGI scripts are very similar to one another to make them easy to use Guest Books Forums Feedback Forms A guest book constitutes a form with a Send option where visitors can leave comments on your page giving you an invaluable flow of feedback The comments they make will then be shown on your website as guest book entries unless you decide to delete them Discussion forums allow your visitor to post a qu
110. n the FTP Account page click on the Change button beside user name of the FTP account Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION FTP WEB SPACE AND ACCESS 39 you want use On the subsequent page your FTP user name and password are displayed It necessary make changes to your user data Write this information down for later reference To delete an account click on Delete beside the respective FTP account on the FTP Account page The FTP main user cannot be deleted you can only change the password It is possible to set up several FTP accounts However only one directory on your site can be assigned to each user All subdirectories of this directory can then be accessed by that user 3 2 Connecting to Your Web Space Using WISE FTP Set up WISE FTP to use it for connecting to your web space Download WISE FTP from the Downloads section of the Control Panel or install it using the 1 amp 1 Software CD which you may have received when you ordered your package Prior to creating a set connection via WISE FTP please ensure you have your host name FTP user name and password available gt above Load your WISE FTP program got to File gt Connect Tor In the window that opens click on the New Site button to proceed Follow the instructions and enter the required information during the setup process in the following order l Enter a directory name of your choice ex My Domain 2
111. n 1and1 com in the address bar of your browser instead On the Control Panel login page which will then be displayed enter your customer ID or domain name and the password you chose when ordering Click on Login This will lead you to the first page of your 1 amp 1 Control Panel If you forgot your password click on Forgot Your Password directly underneath the field labelled Password You will be asked to enter your customer ID We will then send your password immediately to the customer e mail address you previously specified The Package Overview page in the My Account section is the opening page of your Control Panel The overview lists all packages you have under your customer ID Next to each package is the package name contract ID and the status of the package From the packages listed on the Package Overview page click on the name of the package you would like to work on From here you can define various settings for your Hosting package You can start using the Control Panel before all the features of your Hosting package have been Tully enabled Begin for example by viewing the status of your domain Web Hosting Manual 1 amp 1 Internet Inc D THE 1 amp 1 CONTROL PANEL 1 amp 1 CONTROL PANEL STRUCTURE 3 1 amp 1 Control Panel Structure 3 1 General Setup e 3 2 Your Customer Account Information My Account e 3 3 Your Package Specific Information Package Administration The Control Panel has a clearly define
112. n a domain process to complete the transfer Determine the registrant data for the transterred domain thus choosing who shall appear in the WHOIS records as registrant reg c and administrative contact admin c gt Change Domain Contact Details Reg G Admin C and Tech page 21 Use your own name with your 1 amp 1 user data or that of any other person of your choice This data can easily be updated any time You will then receive an e mail informing you of the next steps to take Check the status of your domain transfer by clicking on Domain Transfer Status found under the Domain Overview table How Long Does it Take A transfer of registrar can take seven to ten days Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION DOMAINS 17 Troubleshooting Transfer of Registrar Automatic Transfer of Other Websites Alongside the Domain Name When a domain transfer Is initiated the website that the domain was formerly pointing at is not transferred along with the site The data i e the pages the graphics etc of the site is held on the servers of the previous host This data is not transferred along with the domain to our servers hence you will have to perform another upload of your site onto our servers for your website to appear under your domain Errors During a Domain Transfer A domain name transfer may be refused for various different reasons To find out exactly what is the reason please consult your curr
113. n be recognized but they offer no additional information This happens due to wrong or fudged data generated by the browsers of some of your visitors Websites that Including Framesets or Flash At this point WebStatistics cannot recognize complex framesets or Flash animations reliably Results of an External Statistics Program in Comparison to WebStatistics The analysis function of 1 amp 1 WebStatistics is based on statistical methods to recognize page impressions or unique visitors Since the data in the log files sometimes Is ambiguous WebStatistics relies on assumptions in order to be able to produce results 4 3 WebElements 1 amp 1 WebElements offers a collection of templates to easily create customize and integrate web forms such as order contact registration feedback tell a friend forms Normally for someone to offer forms on their website they need to program them themselves or use already programmed CGI scripts which cannot be easily adapted without programming knowledge With WebElements you can create forms to suit your needs exactly and without any programming skills Once included in your website these web forms are interactive elements that allow your customers to contact you and provide you with requested information Any form you wish can be created from a combination of the available field types Forms can be linked and even the buttons can be customized You can select the colors and fonts used in yo
114. n in the Additional in2site Live Dialogue Plus Modules section Alternatively download the software from the Order section in the 1 amp 1 Control Panel in2site Live Dialogue Plus offers the following additional features gt A remote browser control to guide users to particular pages of your website An optional chat button for visitors enables users to launch a chat A user database with which you can create and manage visitor contact details If desired a chat log for the last chat can be sent to the visitors by e mail 7Y YY Y The option to predefine text modules to answer frequently asked questions with a mouse click Up to five simultaneous chats instead of one Web Hosting Manual 1 amp 1 Internet Inc 94 PACKAGE ADMINISTRATION APPLICATIONS 4 7 1 amp 1 Chat A chat is an online service that allows any number of users that are logged in to have a real time online conversation via the Internet Chatting is an informal electronic communication form either between two users one to one chat or many users simultaneously many to many In order to be able to offer a chat function you need a chat program By including the 1 amp 1 Chat function into your website you can increase the attractiveness of it through an increased interactivity Your visitors appreciate this possibility to communicate in real time no matter whether you are providing a spot for kindred spirits who share a hobby or holding a discussion are
115. n loading WS_FTP Pro the small grey box at the bottom of the WS_FTP Pro window shows the status of the FTP connection Any problems in connecting to your web space will be shown here Below shows the most likely causes of any error messages received If the error message Logon failure so quitting is received then FTP access to that web space has been blocked This is most probably a billing matter or an error in the permission setting of that account In this case please contact support 1and1 com to have the matter resolved The error message 530 Login incorrect is more common This is due to an invalid FTP user name password being entered by mistake The user name password is case sensitive and will affect the connection If entered incorrectly if you go back to the accounts page in the configuration menu and copy paste the details there should be no problem in accessing your web space The error message Connection failed domain of your choice com Can t get domain ot your choice com host entry is received only when you have entered an incorrect host name in the setup of this connection Hence that specific web space cannot be accessed 3 4 Transfer Website Data to Your Web Space Using an Internet Browser As an alternative to FTP programs you can upload files from your computer to your 1 amp 1 web space using any Internet browser such as Internet Explorer Prior to creating connection please ensure you have your host n
116. n required If needed choose Refresh Browser Preview to save the entries for preview and click on Next to continue To preview the work that you have done so far click on Browser Preview Determine a header to welcome your visitors to your guest book forum or feedback form Choose a welcome header the border color for messages the heading background and text color the color for special commands when the page is in admin mode and the border color of scroll bars and buttons Once you have filled out the information required if needed choose Refresh Browser Preview to save the entries for preview and click on Next to continue To preview the work that you have done so far click on Browser Preview Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 99 Enter a header requesting your visitors to make a contribution to your guest book forum or feedback form Again you can determine the colors that you wish to use You may also determine the text that is shown as a reply from you to your visitor if their entry was successful Once you have filled out the information required if needed choose Refresh Browser Preview to save the entries for preview and click on Next to continue To preview the work that you have done so far click on Browser Preview Once you have completed the assistant save your changes Setting up your guest book forum or feedback form has been successful Now
117. na on a company website The 1 amp 1 Chat is an applet that can be set up easily without your visitors having to download any extra software Set up a chat room and the topics can vary as widely as you like In the chat room you can have up to 20 people engaged in a discussion Your visitors can choose between two ways to talk to each other the many to many mode default and the person to person conversation for private discussions The mode can be switched by clicking on the person s nickname you would like to talk to in private Chat Nick Text Chat User How nice to see the two of you again Did you see the new offers they have on this website Jessee Hi suelena Yeah cool Asnit it I must get one of these things Poretta Heeli Gomi simti EE this site Did you know that it is 50 bucks more qe AEE No you don t say I hawe to tell Emily She swears by Acme Your message Press enter Figure 37 Use 1 amp 1 Chat to set up a chat room Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 95 How to Set Up a Chat in the 1 amp 1 Control Panel To set up a chat for your website go to Applications gt Chat The available numbers of chats you can create are shown on the page To create a new chat click on Set Up Enter a name for your chat A chat must have a unique name to distinguish it from the other chats in the 1 amp 1 system The name should also have at least
118. nce you can call up 1 amp 1 WebStatistics as often as you like and will receive statistical output for the last 24 hours you can check right away if your changes have been successful Start WebStatistics in the 1 amp 1 Control Panel On the Package Administration page go to Applications gt WebStatistics in the 1 amp 1 Control Panel and launch WebStatistics in a new browser window Web Hosting Manual 1 amp 1 Internet Inc 58 PACKAGE ADMINISTRATION APPLICATIONS Basic Settings Prior to using 1 amp 1 WebStatistics you can determine some basic default settings for the initial report shown in each statistical evaluation such as the domain name which you would like to be analyzed the time frame to be analyzed and several display options You cannot analyze domains assigned to WebsiteCreator with WebStatistics Kk Seta domainname Select if you would like to first see a report on an individual domain a domain set or all domains using the drop down menu Seta period Decide if you would like to see the data analyzed by day week month or year gt Seta filter display Specity whether the time period selection should be done using a simple or an advanced view gt Set the page content display Show or hide charts tables and explanations on the report pages k Set table entries display Determine the number of entries to be shown in the table overview Statistical Evaluations Most of the evaluations
119. nd from the drop down menu choose the domain name to be used for the new e mail address As a delivery target choose Forward and click on Next On the next page enter the target e mail address the new forward delivers messages to Choose whether to determine any further delivery targets and save your settings If you already have set up e mail addresses or forwards you would like to edit them from the E mail Overview page select the addresses you would like to work on by ticking the box beside it Then in the E mail Overview toolbar click on Settings gt Show Settings On this page choose whether to edit the e mail forward the delivery targets or other options concerning the e mail forward in question by clicking on the respective Edit button and making the necessary changes Web Hosting Manual 1 amp 1 Internet Inc 30 PACKAGE ADMINISTRATION E MAIL Delete E mail Delivery Targets To delete a delivery target log in to the Control Panel and select the package containing the e mail address Select E mail from the Package Administration page menu Select the e mail address you would like to delete and then click on Settings gt Delivery Targets in the toolbar From the drop down menu choose None Delete If you report mail you receive to your 1 amp 1 e mail address to soamcop net by forwarding it it may result in soamcop net blacklisting 1 amp 1 mail servers instead of the originating mail server
120. o find out If a specific problem you have has been answered there already Our FAQs are structured along the lines of both products and topics To display the FAQs in the Need Help section click on FAQs To browse the FAQs use the Search function provided on the top navigation bar If none of these sources answers your question contact 1 amp 1 support When logged in to the Control Panel in the Need Help section click on Help amp Contact Browse through the information you will tind here If you still cannot find an answer to your question click on Contact Form Then fill in and submit the form that is displayed Alternatively you can write an e mail to support 1and1 com When writing to us directly please provide your customer ID and domain name Be as specific as possible regarding any error messages or problems to speed up the handling of your questions Additionally you can call our customer service at 1 877 HELP AT 1 AND 1 1 877 435 7281 Our customer service is available to you 24 hours a day 7 days a week Web Hosting Manual 1 amp 1 Internet Inc TABLE OF CONTENTS Table of Contents HAE ekila ON APE EE un wap E ves OE E E E E O E E E E i Obj ctive of th Manual EEN i Other Sources of Information sssssnnnnnnnnnnnnnnnnnnnnnnrrnnnnnnnnnnnnnnnnnnnnnnnnnnnnn EEN i EO TST ORTOR NE E 5 1 System RegUIremMentS E 5 2 Accessing the Control Panel cccccssseeeeeseeeeeeeecesseeseceneesse
121. o protect your data You can only and exclusively access this database server and your database Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 101 through your site Direct access to the MySQL database using a home PC external ODBC connection cannot be established Newcomers can alternatively use 1 amp 1 WebDatabase gt WebDatabase page 72 This tool has a graphical user interface that lets you easily create and maintain databases without learning to program The MySQL database may not under any circumstances be used for log evaluation operations ex ivw ad clicks chat systems banner rotations or similar applications putting extreme loads on the database Accessing Your MySQL Database Using Perl The following Perl script enables database access using the DBI module Script 1 database pl usr bin perl Including modules use strict use CGI use DBI Connecting to database The following data needs to be modified my db DBI gt connect dbi mysql dbxxxxxx dbxx puretec de user passwort Creating and executing SQL statement my query S db gt prepare SELECT FROM example Squery gt execute http header output my S http new CGI print S http gt header print http gt start_html Creating table head with 4 columns print lt TABLE border 1 gt print lt TH gt first lt TH gt lt TH gt second lt TH gt lt TH gt third l
122. o your Control Panel In the left navigation bar or on the WebMail Overview page choose Write E mail e Ei FAQ a Logout WebMail 181 your door to the world WebMail Overview E Mail Inbox Write E mail Please note The fields labeled with bolded text cannot be left blank Sender heat and1 sample com To Mailbox test 1and1 sample m12312312 12 Bee Subject 1 Select a file to attach must not have more than 5 MB Browse Attach file 2 Attach the selected file Add Attachment to E mail Send E mail 8 Figure 6 Write and send e mail using WebMail Web Hosting Manual 1 amp 1 Internet Inc 36 PACKAGE ADMINISTRATION E MAIL l Enter the address of the person you wish to send the mail to in the To field 2 If required enter additional addresses in the optional CC and or the BCC fields 3 Enter the subject of the message in the Subject field 4 Enter the message in the text area named Body Text 5 Optionally you can attach Tiles using Attach Document to E mail 6 Once you have filled in all the required fields send your e mail When attaching files remember that an e mail may not exceed 5 MB 1 amp 1 WebMail can only receive attachments of 1 MB or smaller in size If you would like to receive e mail with larger attachments we recommend you use an e mail client such as Microsoft Outlook Express Send an E mail to Multiple Addresses To
123. of the form View or Delete Entries of an Existing Form Under Form Overview gt Entries Overview you can find your visitor s entries which they created when using the form on your website You can see the feedback from active forms and delete individual entries one at a time or you can delete them all at once Show Statistics Under Form Overview gt Show Statistics shows the statistics from votes surveys etc you have set up Integrate a Form into Your Website Under Form Overview gt Integrate Form you can integrate or build your form into your website with the link provided To integrate your form proceed as follows Using an HTML editor ex NetObjects Fusion open the web page you would like to place the link in A selection of such tools can be found in the Downloads section of the 1 amp 1 Control Panel To copy the link select it with your mouse by clicking and dragging while holding down the left mouse button Right click the marked section and select Copy the link is now on the clipboard Using the HTML editor insert the link by right clicking at the desired position and selecting Paste The following example shows how to insert the link and a reference text for example Proceed to the form lt a href Enter the link here gt Proceed to the form lt a gt Save the Tile and upload it to your website The link to the form is now active and can be clicked on by people visit
124. on the server on command line level What are Cron Jobs Linux and many other UNIX derived operating systems contain a vast number of processes which are used for system administration and which run continuously in the background as daemons One of the most powerful daemons is the erond Like an electronic calendar this daemon executes commands automatically at predetined times In general this cron daemon is called up when the operating system Is initialized and then runs in the background Blanks and tab stops are ignored in command line mode Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION FTP WEB SPACE AND ACCESS 43 Set Up Cron Jobs With SSH access you can set up cron jobs on your server thus allowing the timed automatic launch of scripts and programs on it For example you can run a specific script every night at 11 03 p m completely unattended with or without being logged in Cron jobs can help you to automate certain procedures for example backup your data regularly Execute the command crontab e to generate or edit your cron file Alternatively use crontab 1 for listing your cron jobs or crontab r for deleting all cron jobs A command line in the cron file looks like this 123 45 etc myScript arguments The five numbers at the beginning of the command line are wildcards They represent the following 1 minutes 0 59 k 2 Hours 0 23 k 3 Day 0 31 4 Month 0 12 or Jan
125. ors messages This must be present and set to e mail content in order to have e mail sender and recipient fields in your form Selection Set Selection fields to let your visitors choose from predefined lists The selection method can be a multiple selection checkbox choose one selection radio button or a list selection drop down menu Under Form Overview gt Button Setup choose which buttons to use for your form or which to leave out Additionally you can specity the labels of each button Use buttons to perform the following operations P Delete All data entered into form fields will be deleted to allow new entries Cancel The form data will not be submitted The operation is cancelled and the page entered in the Forwarding field is shown Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 71 k Back With this button the user can go back to the previous form if multiple forms are called after each other k Next With this button the user can to the next form selected on the drop down menu if multiple forms are called after each other gt Submit The entered form data is sent and the page specified in the Forwarding field shown You can optionally set receipt confirmation and e mail notification eer Foun Overview gt Design setup choose which design to use for your form Click SE color scheme to apply to your form The pixel size refers to the size
126. ory or optional Decide on whether the sign up process automatically accepts every subscription except those on your blacklist or as an extra service to offer your visitors you can provide a confirmation e mail A confirmation e mail is sent to the e mail address Web Hosting Manual 1 amp 1 Internet Inc 90 PACKAGE ADMINISTRATION APPLICATIONS after the person has signed up Before the person can actively receive your newsletter they must first reply to the confirmation e mail to confirm that they did indeed sign up If someone else had entered the e mail address and the person does not want to subscribe they can simply delete the e mail and the e mail address will not be entered into your address database View a list of all the forms you have created under Newsletter gt Subscription Form gt Form Overview Here you can choose to integrate them into your website You will then be provided with a link which you can copy and paste into your website Launch your web editor If your program provides this function change to HTML source code view Insert the link by highlighting it copying and pasting it into the desired position in your website Use a reference text or an image to use the link with For example insert your reference text Click here to subscribe to our Newsletter in the following way lt a href Insert the link here gt lInsert the reference text here lt a gt M Unsubscribe Option
127. ou can update the status using the Reload button Testing complete As soon as this status is shown you can set a mailing list for the newsletter distribution Newsletter tested no distribution scheduled To specify the release date click on the title of the newsletter You will be automatically taken to the correct page Newsletter released distribution starts on At this point the newsletter can no longer be edited To prevent it from being distributed you can delete it and create a new one Before deleting you can also click on the icon to copy the newsletter so that you do not have to start trom scratch Distributing please wait You can still stop the newsletter while sending but the e mails which have already been sent are counted Distribution completed As soon as the newsletter has been sent you can either use the El icon to edit it or click on the newsletter title in the first column to view the distribution statistics Use the Reload button to update the status column Statistics Section After the successful distribution of a newsletter find out the statistics generated in Newsletter Overview by clicking on the E icon or on the title of the newsletter The statistics track the following P T YF V The time the newsletter was sent The number of recipients the newsletter was sent to The number of newsletters that arrived The number of newsletters that could not be deliver
128. ou have registered with us In this case you point your domain name servers to the name servers of the chosen web host an externally hosted domain By pointing your domain name servers you add on an external domain to your 1 amp 1 package However your domain remains registered with your current registrar i e your current registrar will continue to charge you In order to use the attractive 1 amp 1 domain rates or to set up a domain included in your package for free please transter your domain Transfer of Registrar in the 1 amp 1 Control Panel page 16 Web Hosting Manual 1 amp 1 Internet Inc 18 PACKAGE ADMINISTRATION DOMAINS Set Up an External Domain Point a Domain to 1 amp 1 in the 1 amp 1 Control Panel k Point Your Domain Name Servers to 1 amp 1 To set up an external domain select New gt Add On a Domain from the toolbar on the Domain Overview page Enter the domain name including the top level domain TLD and follow the instructions Our system will recognize that the domain is already registered and will offer you the option to point your domain to 1 amp 1 name servers and keep your current registrar This way the domain name will be recorded in our systems and you can set up e mails and web space for this domain You can do a DNS transfer for your domain name no matter which TLD you have After you have ordered the name servers to be changed by your current registrar and the process has been initia
129. ou want to create the newsletter in HTML or text or in both formats 2 Layout optional Select a design template HTML version only 3 Images optional Upload images you would like to integrate into your HTML newsletter 4 Content Enter your text into the editor Insert uploaded images into the text 5 Test Newsletter Send a test e mail to a selected recipients group Preview the results Proofread and make changes 6 Mailing List Choose the recipients to create the newsletter s mailing list A newsletter cannot be distributed unless you have tested it at least once Web Hosting Manual 1 amp 1 Internet Inc 80 PACKAGE ADMINISTRATION APPLICATIONS For the next steps to be taken go to Newsletter gt Newsletter Overview On the Newsletter Overview page select the newsletter you would like to work on If you have just created a new newsletter it can take a few minutes until it is activated in the Newsletter Overview 7 Distribution When you are satisfied with the newsletter schedule it for distribution 8 Statistics After the distribution check the statistics using the E icon in Newsletter Overview To do this the status in the Newsletter Overview must show Distribution completed 9 Summary To view the details of the newsletter creation process at any time check the summary using the E icon in the Newsletter Overview During the testing phase or once released for distribution
130. ours and a modification or deletion of the shared SSL encryption may take up to 30 minutes to become effective No forwarding destination may be set for domains using SSL proxy server encryption 1 9 Dedicated Secure Socket Layer SSL Certificate Secure Socket Layer SSL presents an encryption process which enables safe and private communication between computers using 128 bit encoding within a public network Using SSL sensitive data can be protected during transfer from attempts at spying or manipulation SSL Certificates are used to secure a site using SSL technology 1 amp 1 offers the option to obtain and set up your own Dedicated SSL Certificate from GeoTrust with only one domain name per package The Dedicated SSL Certificate corresponds to Geotrust s Quick SSL Premium Choose this option if you would like to avoid your domain s URL appearing in connexion with an SSL proxy server name From below the table on the Domain Overview page select Dedicated SSL Certificate to create a Dedicated SSL Certificate in your 1 amp 1 Control Panel and follow the instructions To find out more information on GeoTrust please visit www geotrust com No forwarding destination may be set for a domain with a dedicated SSL Certificate Forwarding an encoded transfer to an external URL is not possible Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION E MAIL 25 2 E mail 2 1 E mail Overview Page 2 2 Set Up a New E mail Ad
131. ours to become fully visible by all computers on the Internet Transfer of Registrar A transfer of registrar means that you move one or more domain names you have registered with registrar A to registrar B in this case to 1 amp 1 Internet Group A registrar offers registration services for your domain i e provides information to be entered into the Registry database so it can be correctly propagated through the Internet A registrar may be but is not necessarily your Internet Service Provider ISP or web host A transfer of registrar does not imply that you automatically change your provider web host There may be several reasons for a transfer of registrar You may want to initiate a transfer if you are no longer satisfied with the service or conditions of your current registrar or if you would like to have all the web hosting related tasks conveniently handled by one organization Transfer of Registrar in the 1 amp 1 Control Panel In order to have your domain transferred you the owner of the domain must explicitly initiate the transfer To initiate a transfer of registrar choose New gt Add On a Domain trom the toolbar on the Domain Overview page Enter your domain name into the Domain name text field and follow the instructions Once our system has recognized that the domain name is already registered it will offer you the Transfer of Registrar to 1 amp 1 option Follow the instructions in each step of the add o
132. ox with the three managers POP3 mailboxes as the delivery targets k Set Up or Edit a POP Mailbox for an E mail Address When logged on to the Control Panel and having selected the package you would like to work on select E mail from the Package Administration page This will open the E mail Overview page If you do not have any e mail addresses yet click on the link Set Up New E mail Address and follow the instructions Refer to our Easy Setup Guide for Shared Hosting for a detailed step by step description of the setup process If you would like to set up additional e mail addresses in the E mail Overview table toolbar click on New On the next page that opens in the E mail Address text field enter any terms or names to suit your needs From the drop down menu choose the domain name to be used for the new e mail address As delivery target choose Mailbox and click on Next On the next page determine a password between 6 8 characters for your mailbox and repeat it Be sure to make a note of it and your mailbox name to use when setting up your local e mail program gt Set Up a New E mail Address in the Control Panel page 27 Choose whether to determine any further delivery targets and save your settings Your e mail password will not be displayed in the Control Panel Please make sure to make a note of it If you later forget your password you can return to the 1 amp 1 Control Panel and change your mailbox password If
133. place gt Disable in2site Click on Applications gt in2site Live Dialogue and then on Disable next to that domain You can later re enable in2site in the same place k Disable FrontPage Server Extensions Click on Domains select the domain and click on Destination gt Edit FrontPage Settings You can later reactivate FrontPage Server Extensions in the same place Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION DOMAINS 23 1 5 FrontPage Server Extensions Depending on the 1 amp 1 package you chose you may use Microsoft FrontPage Server Extensions FPSE FPSE are a set of programs running on 1 amp 1 s web servers which can easily be used to maintain and author your web presence as well as add functionality to it FPSE is compatible with FrontPage 98 2000 and 2003 As an alternative to FTP FPSE can be used to easily upload files to your web presence with any FPSE client such as Microsoft FrontPage itself The Microsoft Office applications version 2000 or higher can directly store and edit files on the web server Any changes you make to your website using FPSE are uploaded directly to the server and are immediately visible online You can enable FPSE for each of your domains any time When you create a website with FrontPage you can use its publishing function to get your site online To set up your domain for use with FrontPage on the Domain Overview page se
134. ples for subdomains may be www domain of your choice com for domain of your choice com web content designed for the WWW into domain ot your choice com for information site s contained in your domain web content etc When logged on to the Control Panel on the Domain Overview page select New gt Create a Subdomain from the toolbar Here you will find an overview of your present subdomains and their status along with a text field for registering additional subdomains You can create and delete subdomains in this section Web Hosting Manual 1 amp 1 Internet Inc 24 PACKAGE ADMINISTRATION DOMAINS 1 8 Shared Secure Socket Layer SSL Encryption Depending on the 1 amp 1 package you chose you can enable encrypted data transfer by configuring the Secure Socket Layer SSL proxy server for a domain or subdomain Transfer sensitive data securely using 128 bit encryption which prevents monitoring and manipulation attempts The SSL proxy server encrypts your transactions without you having to buy your own SSL certificate Your website can be reached under https domain of your choice com Once the website opens it will be redirected to the proxy server s address ex https ssl pertora net domain ot your choice com From below the table on the Domain Overview page select Shared SSL Encryption and follow the instructions to apply edit or remove SSL to one or more domains A newly setup encryption may take a few h
135. pper bira 2 Cap i Mashoom tauk paipa NOT poup pial brand T teg hang 5 Medium Chocolate Bread P The Creole Cook D E aeina INOT sada urua brand 1 irit hantis 2Medium Dirty Rice Cajun Homepage D pirs shout mer apmout The Orting Mix Ban try e ground P Gat wll cert ol tt met is wet dis Dag fall peiner 3 Medium American BBQ Sauce La Cuisine D onion and garte anes food processor and maarty liquay t was i then add this to tha mest The pepe omon gaiiic should Easy Habanero Salsa La Cuisine D zm es we CHE HR wull ini Ghi n at ihan th gtzslmg ledij add He gassbroomg Plesk paute and s httle water and allow the entire dressing min to simmer for gt Iesst a hal Carty Fao Cadke noe tan be fe Bo thia frevure Ae thorgughly s bred The mare moa you ad tw droi and whiter the resulting dressin wil be Adding geg ight amaunt Of pg will atut wa be E PAS LE Ip wen tha rece appearing tery brown dete Combrosd Dr semg SUDSEIURS gumbed combread for socked nee Save some fer later Freeie The neki mar ia balora ACrkog foe bee apay wien niece dere tha jiin Be heating E and ode the rice or cornbread 1 hour Figure 29 A WebDatabase database that is used to exchange recipes Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 73 News Database Include this database to share the latest product news press releases events or website news with your readers News List view Go
136. r WebStatistics gt WebStatistics page 55 Whether visitors receive confirmation e mails after submitting an entry Depending on your web content your visitors may feel taken more seriously if you choose to send them a reply k Whether HTML should be allowed in comment fields Allowing HTML widens the possibilities of your users but may lead to undesired formats or styles The number of messages displayed per page Choose how many messages you would like to be displayed on your website Once you have filled in the information required if needed choose Refresh Browser Preview to save the entries for preview and click on Next to continue To preview the work that you have done so far click on Browser Preview Next choose between two designs Once you have filled out the information required It needed choose Refresh Browser Preview to save the entries for preview and click on Next to continue To preview the work that you have done so far click on Browser Preview Set a link back to your homepage when asked to do so This link will be included so visitors can go back to your homepage from the guest book forum or feedback form page Set the background color wallpaper determines the background appearance of the guest book forum or feedback form the background custom color determines the appearance of text fields and markers and the font you would like to use Once you have filled out the informatio
137. ral interest and try to enhance less popular pages Web Hosting Manual 1 amp 1 Internet Inc 64 PACKAGE ADMINISTRATION APPLICATIONS To investigate which page requests were unsuccessful and the specific errors they had click on Statistical Evaluations gt Pages gt Error Pages Results Shown in Graph Format Se From February 22 2004 to February 28 2004 Error Pages 1and1 sample com mple com _vti_inf html Sample comfavicon ico Sample com robots txt 1e com path_prefix_ bin shtmlLexe _vti_rpc Sample com wsc12312312 Sample com quick htm Mmple comiAinks htm Sample com check htm Figure 21 These statistics show you what pages caused the most error messages The pages that could not be completely loaded by visitors are shown in this analysis You learn which pages did not reach your visitors and find any missing or faulty pages in this Way Original Log Files Original log files are created daily and hold all the information received from website requests These files can be viewed using your own statistical programs To access the original log Tiles via FTP go to Original Log Files in 1 amp 1 WebStatistics Retrieve your FTP access data from this page and proceed to the FTP directory You will be prompted to enter the FTP access data In order to be able to access the FTP directory via your Internet browser you need to enable passive FTP For Internet Explorer
138. re defined selection Manage Layout in WebsiteCreator WSC Select a Website Layout Modity Homepage Title To modity the title of your homepage go to Manage Pages gt Change your homepage title on the WebsiteCreator WSC main page Enter or edit the title of your homepage here Change Website Layout To select one of the pre defined layouts templates to create or change the layout of your website go to Manage Pages gt Change layout template on the WSC main page Edit Website Layout Details Key Visuals Text Color Buttons Font Logo To edit layout details go to Manage Pages gt Edit layout details on the WSC main page and select or change additional layout details for your homepage such as key visual text color buttons font or logo Configure Bonus Features in WebsiteCreator WSC If required add further elements to your homepage such as an opening animation a counter a feedback form a guest book a voting survey an online forum or a map Plus you can determine search engine details and set a time zone for your website Some of this features are only available in WebsiteCreator Plus WebsiteCreator Plus WSC Plus page 52 Setting Up a Flash Intro To set up a Flash intro on the WSC main page go to Manage Pages gt Select opening animation Select a Flash animation from a list of eight pre defined Flash intros as an opening screen for your homepage Enter a headline and a s
139. rol Panel select the package you would like to work on and then select E mail trom the Package Administration page menu Use the options to set up new e mail addresses or edit the listed e mail addresses Mark the box to the left of the e mail addresses you wish to edit and then click on one of the following options gt New Set up a new e mail address with the New E mail Address wizard e Settings Go directly to the setting to rename an e mail address change or add new e mail delivery targets or turn your auto responder on or off k Delete Select an e mail address and then use this button to delete the address gt Virus Protection Enable disable or order more Virus Protection for your e mail accounts gt WebMail Log on to WebMail to be able to read your e mails from anywhere you have an Internet connection Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION E MAIL 27 Filter and Sorting Features To make the overview easier to handle especially when you have a lot of e mail addresses in your package the following filter and sorting features can help you out If you would like to find the e mail address info domain of your choice com in the overview table type domain in the filter text field Click on the right arrow to display all the e mail addresses in the overview containing the word domain The Advanced Filter Settings view lets you set additional criteria to search b
140. ry Set up a new user and follow the instructions The main user cannot be edited or deleted Use the Delete button to delete the user thus making your directory unprotected Using your FTP program for example WISE FTP you can create new directories which you can then make accessible to specific users To create a new directory connect to the FTP server gt Connecting to Your Web Space Using WISE FTP page 39 and choose the folder where you would like to create the new directory Then select the option New directory from the Commands menu in the WISE FTP window and name the new directory 3 6 Secure Shell SSH Access SSH Secure Shell is a protocol to log in to another computer over a network to execute commands in a remote machine and to move files from one machine to another It provides strong authentication and secure communications over unsecure channels It is intended as a replacement for telnet rlogin rsh and rcp When using SSH all communications are encrypted to protect against IP spoofing Public key authentication is part of SSH to protect against DNS and routing spoofing With Secure Shell SSH you can securely log directly in to the web server where your site is stored on a UNIX or Linux machine through shell access and on Windows machines using a Windows based access program ex PUTTY By logging on to your web space or server using SSH you can manage your directories and files directly
141. ry targets ccccccseeeeeeeeeeeees 28 External domain names aseiieeeeaan 38 Filter and sorting features 28 EER KO EPA IE ne A E 30 INCOMING MESSAGES ccceeeeeeeeeeeees 32 Local mail programs ccccceeees 33 Netscape EE 34 Outlook Express 33 UU TUE 34 YOOX EE 28 New e mail address 28 Overview page EE 27 POPS Tila OX EE 28 Troubleshooting EEN 38 Virus Drotechon ees EN Expense notifier Control banelt See My account Exense notifier Expense tracker Control Panel See My account Expense tracker External domain o r See Domains Add on external domain F File transfer protocol sessin 39 File transfer protocol login data 39 E See Domains FrontPage server extensions FrontPage server exviensions See Domains FrontPage server extensions e LE 39 Troubleshooting KU E 42 MEP ce ctetatasaaeeacobenseepesteuteernauals 40 A e serie gates speeenauass 40 Ce E NM E 41 EE 39 INDEX G IPO LPUSU ease Eege EA See Domains Dedicated Secure Socket Layer SSL certificate H FU eege CONA ee Easy Setup Guides FAS eege HOME directory serseri ierni See Domains Home directory l O EE 92 Use in Control Panel 94 in2site Live Dialogue Pius 94 Internal domaine See Domains Moving internal domains Internet browser Transfer website data 42 L Log Tiles See WebStatistics Log files M Messages Control banelt See My account Me
142. s allows you to use the program from anywhere on the Internet without having to remember an additional user name or password Log on to your 1 amp 1 Control Panel and select your package Next go to Applications gt WebsiteCreator and launch the WSC domain you would like to work on by clicking on the WebsiteCreator ID The first time you launch WSC a welcome window will be shown and ask you if you want to set up a personal or a business website According to the choice you make it will create a basic website structure which you can later change or add on to It will ask you to type in a name for your website Type in the name you would like to call your website and proceed to WSC Next the 5 Easy Step Wizard will open to guide you through a quick setup of your website for a step by step guide through this wizard please consult our Web Hosting Easy Setup Guide If you prefer to take some time on setting up your website and go back and forth during the setup process close the wizard and have a look at the different menu items in the WSC The maximum number of pages included in your WSC varies depending on the 1 amp 1 package you ordered You can order WebsiteCreator Plus WSC Plus with unlimited pages for another website with another domain Or you can upgrade your current copy to WSC Plus You get a free basic WSC again when you do Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 49 Using Website
143. s or colleagues The test run is limited to ten recipients and can only use addresses which are designated as test addresses Set up an address for testing your newsletter either by choosing it as one when creating the address or by clicking on the E icon next to that e mail address in the Address Overview to reach the configuration page and then choosing it as a test address The e mails sent for testing are counted as part of the free e mail allotment allowed per billing period Mailing List Section When you are satisfied with the results of your test e mail determine the recipients of your finished newsletter by creating a mailing list The number of the recipients included on your list is shown at the bottom of the page If you would like to send the newsletter to all the addresses in your address book click on Save at the bottom of the page Alternatively you can use the Filter recipients function to specify a particular group of recipients for your mailing list Working on Existing Newsletters Menu Item Newsletter Overview The first step in working on existing newsletters is to go to Newsletter gt Newsletter Overview There you will see a list with the title subject and the status of each newsletter Find the newsletter you would like to work on using the navigation icons the sorting arrows and the Filter function Once you have located the newsletter you would like to work on you can Edit a newsl
144. s way make sure that a majority of your visitors will see it To find out how many unique visits were made to your site go to Statistical Evaluations gt Visitors gt Unique Visits The analysis summarizes multiple page impressions of an individual visitor into unique visits A visitor is counted as a unique visitor only when calling up more than one page on your website During a unique visit viewing individual web pages may take no longer than 30 minutes The statistical unit unique visitor is vital for you to learn how many real visitors your website currently attracts and at which times For example if you have an informational website on a highly specialized topic the history of staples you may expect to receive limited attention In this case you can still see at what time those few dedicated staple lovers prefer to visit your website If you offer a lot of general information on your website ex a lot of links to other sites various differing topics it could be the case that you will not receive a lot of unique visits either It may not be your intention to receive a lot of unique visits but if you do not receive enough you may think about possibilities to change that To see the number of pages viewed in relation to unique visits go to Statistical Evaluations gt Visitors gt Pages per Visit These statistics determine the number of pages opened during a unique visit Only fully loaded pag
145. send e mails to multiple addresses simultaneously When typing the addresses in the To field separate them with a comma or a semicolon it does not matter whether you leave a blank space or not For example support domain of your choice com info domain of your choice com E mail Signature in WebMail To set up or change a signature in 1 amp 1 WebMail access WebMail by logging in to your Control Panel In the left navigation bar on the WebMail Overview page choose Change Signature Insert your signature in the text field which opens WebMail Address Book To manage the address book in WebMail log in to WebMail and select Manage Address Book from the left navigation bar on the WebMail Overview page In the New Contact window enter the person s name and in the E mail Address field enter the e mail address Repeat the process for each address you would like to add It is not possible to import the addresses trom local mail programs into WebMail Addresses you would like to include have to be added manually Leave WebMail For security reasons always click on Log out on the upper menu bar to exit your WebMail Session Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION E MAIL 37 2 10 Activate Your E mails for External Domain Names To use the 1 amp 1 mail system with an external domain name set your MX records to 1 amp 1 On the Domain Overview page select the external domain trom the table by clicking on
146. ssages Under this menu item you will find customer ID messages and messages concerning each package specifically 5 News Under this menu item you will find additional product information on new products or features and special offers Web Hosting Manual 1 amp 1 Internet Inc INDEX Index EN Ee EE See Chat A Add opn a domaim pDrocees See Domains Add on a domain process e Il EE See Domains Contact details Affiliate link and banners ccceeeeeeeees See My account Affiliate Program PS lilies PROG AINA EE See My account Affiliate Program Auto responder ee See E mail E mail Auto responder B Ee GS aes AE ere ee 97 Guest book forum feedback form 98 Use in Control banel eee 98 Visitor counters date time displays 100 Billing Control Panel See My account Billing Bul Email See Newsletter Tool Bulk E mail Spam C Klee e ae See E mail Catch all account SEkefuet r gl e TEE 107 EE eege 106 TroubleSNOOting cccceeeeecceeeeeeees 108 EE 95 Administer Chat NNN 97 Integrate Chat 96 Set up in Control PANTS eessen 96 Troubleshbootng sees 97 Comma separated value CSV files See Newsletter Tool Importing addresses C rntrol le CN 5 ee 5 St deii 6 ET EE 6 MVY ACCOUNT sians 7 8 System Te ulrements 5 BS Le 9 113 Credit card details Control Panel See My account User settings Credit card details ee See Secure shell access SSH
147. ssages Microsoft Outlook Express See E mail Local mail programs Outlook Express My account Affiliate Program 112 PATONG TOM EE 112 LINK aNd hanner 112 Sales statistics cccccceeccceeeeeees 113 EU UL BEE 111 Expense et TEE 111 Expense Tracker srssssri 111 User SSIS EE 109 Credit card details 110 Newsletter settings 06 110 SE E 109 User data 109 My ACCOUN E 109 My account aller 113 My account VIS 113 Web Hosting Manual 1 amp 1 Internet Inc INDEX MySQL Database 101 Access with oncnsdspaaindeiundatntmeandened 102 Administration with phpMyAdmin 103 Sie o EE 103 Pile SCN DL eege 103 Secure Shell GH 104 ReStOre ven cewinent noah itedeccencansentomdtacmenires 105 Neige de 105 Secure Shell GH 105 Table types 0 2 cccccccccccesseteseeeeeeeenees 106 Use in Control Panel aeessiineeasan 101 N Klee er See E mail Local mail programs Netscape News Control bBanel See My account News Newsletter settings Control Panel See My account User settings Newsletter settings Newsletter Tool 78 ele 80 Set IGE EE 89 Seite en E UE 89 Bulk E mail Spam cc ceeeeccccce eee 91 Creating addreseges 87 Customizing additional fields 90 Editing newsletter 85 Importing addresees 87 Newsletter creatton 80 Newsletter editor cceceeeceeeee eee 82 REG 85 Subscription Tome 90 System Te ulrements 79 Bel 80 Varale tege 84 P P
148. t TH gt lt TH gt forth lt TH gt Reading database entries store in array and write into table while my query S query gt fetchrow_array print lt TR gt lt TD align center gt query 0 lt TD gt print lt TD align center gt query 1 lt TD gt print lt TD align center gt query 2 lt TD gt print lt TD align center gt query 3 lt TD gt lt TR gt print lt TABLE gt Close database connection Sdb gt disconnect Web Hosting Manual 1 amp 1 Internet Inc 102 PACKAGE ADMINISTRATION APPLICATIONS Close HTML document print http gt end_html The example table data is read and the first 4 columns are displayed as HTML table output MySQL Database Administration Using phpMyAdmin Since it is not possible to access your MySQL database externally phpMyAdmin is the best option for database administration Using phpMyAdmin you can comfortably maintain your database and the tables in it phpMyAdmin can be executed via your 1 amp 1 web space since the 1 amp 1 database servers do not allow external connections For this reason it is not possible to use phpMyAdmin for administration purposes when you install it for example on your local computer For more information on phpMyAdmin refer to the following URL www phpmyadmin net To be able to use phoMyAdmin you need to adapt the following parameters in the configuration file config inc php3 Script
149. t connect to mail server your Internet Service Provider ISP may be blocking connections to mail servers other than their own In this case you should contact your ISP and find out If they are blocking port 25 access to servers Should your ISP refuse to lift this restriction on your account you will have to use your ISP s mail server for sending e mail and the 1 amp 1 mail server for receiving e mail Web Hosting Manual 1 amp 1 Internet Inc 38 PACKAGE ADMINISTRATION FTP WEB SPACE AND ACCESS 3 FTP Web Space and Access 3 1 FTP Login Data 3 2 Connecting to Your Web Space Using WISE FTP 3 3 Connecting to Your Web Space Using WS_FTP 3 4 Transfer Website Data to Your Web Space Using an Internet Browser e 3 5 Protected Directories 3 6 Secure Shell SSH Access e 3 7 Quota File Transfer Protocol FTP is one of the most commonly used Internet services for transferring data FTP is a client server protocol which enables you to transfer files between your computer and another computer In order to use FTP you need to have an FTP program sometimes called an FTP client You can choose between various shareware and freeware programs ex WS_FTP or simply use the FTP program called WISE FTP included in your 1 amp 1 package WISE FTP is available in the Downloads section of your Control Panel and on the Website Tuner CD you received when you ordered your package Using FTP allows you to transfer your w
150. t News for You 1 to 3 from 3 Current view All entries News Detail view Date Headline D O ews Tor YOU 1 22 01 04 1 amp 1 Comes to USA Details 2 01 03 04 New Product on Ou Details Date 22 01 04 Headline 1 amp 1 Comes to USA 3 25 12 04 Santa Claus is co Details News The world s number 1 webhoster expands their services to the US market Check out their offers on http 1and1 com Figure 30 A WebDatabase database that is used for posting news Calendar Database This is a useful tool to put on your website if you would like to keep track of the appointments with your customers friends and family and provide them with a contact point to check and enter their appointments with you It may be useful to put this database in a non public area Meeting Calendar List view My Private and Business Appointments Date Event City Summary 1 12th Marketing Spring Hills Meeting with Acme Inc to discuss new Details 2004 Review marketing concept 2 25th amas Party Cambridge mas party with friends Details O04 3 22nd Birthday Party New Town We meet with some friends to celebrate Details 2004 together 4 2nd Barbecue Hallston Meet for a day aut with the whole family Details O04 5 10th Pitch Calgary Introduce PR concept to Entreprise Inc Details O04 Figure 31 A WebDatabase database that is used for coordinating schedules Web Hosting Manual 1 amp 1 Internet Inc 74 PAC
151. t published it only makes sense if the moderator appointed has the time to look after the entries regularly As the website operator you are responsible for the content of your website including postings of any kind regardless if it is moderated or not You are obliged to make sure that the entries to your guest book or forum have no offensive criminal or illegal character It they do you are responsible for deleting them immediately from your website Web Hosting Manual 1 amp 1 Internet Inc 98 PACKAGE ADMINISTRATION APPLICATIONS k Feedback forms only Whether the name should be a mandatory field i e whether you oblige your visitors to enter a name when writing a feedback to you Feedback forms only Whether a valid e mail address should be a mandatory field i e whether you oblige your visitors to enter a valid e mail address when writing a feedback to you k Feedback forms only The address and request input fields which should be available to your visitors gt The e mail format HTML or plain text that is used for your moderator This option depends on the kind of e mail program your moderator uses as well as on the type of visitors you expect to e mail with If your assumed visitors are by and large Microsoft users they may be able to post and receive e mails in HTML format using Outlook while Linux or UNIX users may experience problems To find out about the usage of your visitors have a look at you
152. ted it will take the information between 24 and 48 hours to propagate in the domain name system In the meantime we recommend uploading your website onto our web servers This way your website will have no down time To make sure your domain name servers are pointed correctly and fully operable with 1 amp 1 services ask your current registrar to set up ONLY and EXACTLY the two 1 amp 1 name servers you are given when adding on your domain by pointing it to 1 amp 1 in the Control Panel Later you find this information under the Domain Overview toolbar s menu item DNS Select the domain in question by ticking the box beside it Click on the DNS arrow and from the drop down menu that opens select DNS Check If you have any other name servers set up or fail to use both name servers the situation could result in misdirection of requests for your domain Point Your MX Records to 1 amp 1 Your mail server records MX records are special resource records for mail routing An MX record specifies a domain name and an associated server the mail server which is able to deliver e mails to an e mail address with that domain name You can point your MX records to 1 amp 1 if you would like to use our mail servers When logged on to the Control Panel click on DNS in the Domain Overview toolbar Select the external domain for which you would like to modify the mail servers To point your MX records to 1 amp 1 select 1 amp 1 mail server Po
153. the box beside it Then on the table s toolbar click on DNS gt Edit DNS Settings To point your MX records to 1 amp 1 select default mail server and save your settings If you have set up an external domain name via DNS pointing Add On an External Domain Point Your DNS to 1 amp 1 page 15 we recommend keeping your old mail servers for a transition phase during which you can set up the same e mail address in the 1 amp 1 Control Panel For more information see Troubleshooting DNS Settings page 20 Once 1 amp 1 notifies you that the DNS information has been updated you should activate these e mail addresses with a single click under the according menu item Troubleshooting E mail Cannot Send Receive E mail When setting up a local mail client use the mailbox name an m followed by an eight digit number and the password you created when setting up the mailbox in the 1 amp 1 Control Panel Do not use your 1 amp 1 customer ID and Control Panel password To retrieve this login information log on to the Control Panel select the package with the e mail address in it and then go to E mail Select the address trom the table and then click on Settings found on the toolbar If you do not remember the password click on Edit enter a new password and make a note ot it E mail Program Cannot Connect to 1 amp 1 Mail Server If you try to send e mails and your local e mail program returns the error message Can
154. ts Mailbox E mail Account vs E mail Forward 1 amp 1 offers two different types of e mail addresses depending on your package a POP3 e mail address also called POP mailbox or just mailbox and a forwarding e mail address The addresses have different delivery targets and therefore a different range of usage POP3 Mailbox E mail Account POP3 e mail addresses are mailboxes or accounts which allow you to retrieve messages directly from the mail server using Post Office Protocol POP For example e mail sent to the POP3 e mail address test domain of your choice com are held on one of our mail servers The e mail will be stored on the mail server until you log on and retrieve them from Web Hosting Manual 1 amp 1 Internet Inc 28 PACKAGE ADMINISTRATION E MAIL it A local e mail program such as Microsoft Outlook Express or Eudora is usually required to conduct the download It depends on your mail program settings whether e mail you have retrieved from the mail server are deleted immediately or not Depending on your needs you may find the option useful to create up to three delivery targets for one e mail address Example Three managers in a company each with their own e mail account would like to retrieve e mail sent to the e mail address management domain ot your choice com To achieve this in the 1 amp 1 Control Panel the address management domain ot your choice com can be set up as a mailb
155. u would like to appear in the From field of your e mails 2 Internet E mail Address Enter the e mail address of the account you have set up with 1 amp 1 ex your name domain of your choice com 3 E mail Server Names Choose POP Incoming mail server POP3 Enter pop 1and1 com Outgoing mail server SMTP Enter smtp 1and1 com 4 Internet Mail Logon Enter the mailbox name an m followed by an eight digit number and the password you set and made a note of when creating up your e mail account mailbox in the 1 amp 1 Control Panel If you have forgotten to note your password return to the 1 amp 1 Control Panel and change your mailbox password make a note of the new password and the mailbox name See POP3 Mailbox E mail Account page 27 on how to change your mailbox password Finally configure your e mail account for the SMTP Auth feature to ensure that all e mails sent from your 1 amp 1 account will be accepted Go back into the Tool menu item in Outlook Express Click on Accounts gt Mails gt Properties gt Servers and select Server requires authentication Under Settings select the option Use same settings as my incoming mail server in the Log on Information panel and apply it Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION E MAIL 33 Netscape Go to Programs gt Netscape gt Mall and Newsgroups on your Windows system If you have not set up an
156. uary February O and 12 December k 5 Day of the week 0 7 or Monday Tuesday Wednesday 0 and 7 Sunday This enables you to exactly define when a script is supposed to be started You can make the file even more flexible using the following arguments applies every time gt 1 4 start if 1 2 3 or 4 matches 1 4 2 step by step here 1 and 3 gt 1 5 6 enumeration re 3 every third gt 1 4 10 15 enumeration and range combined Moreover you can define what shell is to execute the commands and where you want to send the results via e mail using the following commands SHELL bin bash MATLTO name Qdomain of your choice com Examples of cron jobs Every day at 0 05 5 0 SHOME bin daily job gt gt SHOME tmp out 2 gt amp 1 Every first day of the month at 14 15 15 14 1 SHOME bin monthly Web Hosting Manual 1 amp 1 Internet Inc 44 PACKAGE ADMINISTRATION FTP WEB SPACE AND ACCESS On weekdays at 22 00 0 22 1 5 mail s It s 10pm joe SJoe stWhere are your kids Every day 23 minutes after every even hour 0 23 2 23 23 0 23 2 SHOME status sh Sundays at 4 05 5 4 sun SHOME backup sh full Weekdays Saturday Sunday etc and calendar days June 1 July 18 etc do not exclude each other but are considered separately If either pattern matches the script will execute Information Required to Access Your Shell Account via Secure Sh
157. uded on the 1 amp 1 Internet Tuner CD you received when you ordered the package To copy a link highlight it using your mouse and then right click in the marked section From the menu that appears select Copy The link is now on your clipboard Go to your HTML editor with the open file and insert the link by right clicking on the desired position When the menu pops up click on Paste Insert the link along with the following attributes and a reference text for the visitor such as To the chat as shown in the example below lt a href Enter the link to the chat here gt To the chat lt a gt Save the Tile and upload it to your website The links to the respective forms are now active and can be clicked after loading the file in a browser Web Hosting Manual 1 amp 1 Internet Inc 96 PACKAGE ADMINISTRATION APPLICATIONS Chat Administration Once you have created a chat you will see it listed in your Chat Administration page with its given name each name must be unique and its status Click on Edit to enable or disable the chat to authorize chat participants or to find the website integration links again Kk Enable Disable Chat This can temporarily close or re open a chat room A deactivated chat can be neither called up nor entered k Authorized Chat Participants On this page you determine whether the created chat should be accessible only for registered users login required or if guest users sho
158. uld also be permitted Website Integration This leads you to the Chat Integration page where you can find a selection of linked or just links to include in your website To delete a chat choose Delete on the Chat Administration page When all chats available in a package have been set up you must first delete an existing chat before starting a new chat Troubleshooting 1 amp 1 Chat User Gets Error Message The indicated nickname already exists The assignment of nicknames Is restricted in the following ways 1 each chat nickname can be assigned in the entire1 amp 1 Chat system only once and 2 a chat nickname must consist of at least three characters and no special characters like or may be used 4 8 Basic CGIs Common Gateway Interface CGI scripts are interface scripts which process the information your website visitors enter in your HTML forms guest books discussion boards etc to the web server To do this they are situated on your web server and will be called up by the visitor s browser when needed so called server side technology Your visitors view your website using a browser If they use any HTML forms on your website the information they enter is bundled by their browser CGI scripts collect this bundled data from the browser and process it to the web server and if applicable return further HTML forms or an acknowledgement page in HTML format 1 amp 1 offers Basic CGIs to help you
159. umn WSC blocks the successful configuration of all DNS settings Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION DOMAINS 15 1 2 Add On a Domain Process A domain can be ordered or transferred to a package you have from within the Control Panel To add on more domains to a package you already have on the Domain Overview page click on New in the toolbar above Order a New Domain Register a Domain Ordering or registering a domain name means that you buy the domain and all rights to it The domain name is then listed in a registry such as VeriSign or Affilias To order or register a domain name you need to go through an accredited registrar of your choice such as 1 amp 1 Internet Group By registering a domain name successfully the owner of the domain has all related domain rights to it The owner will also be allowed to extend your ownership by renewing their registration For any domains hosted with 1 amp 1 renewal of the domain is done automatically unless you cancel it explicitly Top Level Domains You can register a top level domain ILD such as com for commercial net for network org for organizational info for informational or name for name See http 1and1 com to find out which TLDs you can register Register through the 1 amp 1 Control Panel You can add on domains to your 1 amp 1 package any time When logged on to the 1 amp 1 Control Panel and on the Domain Overview p
160. ur form from the available choices If you do not want to start completely trom scratch or want to get some help throughout the process then some form templates are available that you can adapt Web Hosting Manual 1 amp 1 Internet Inc 66 PACKAGE ADMINISTRATION APPLICATIONS Different Types of Forms The following forms are design examples As with all 1 amp 1 WebElements templates you can choose the design and setup individually for each Order Form Setting up order forms with WebElements is the ideal solution if you have a small product portfolio This order form lets the customer choose the items and quantity Name Address City State ZIP E mail Digital camera l Order Figure 22 An order form created with WebElements Contact Form This form is for quick contact between you and your visitor Users leave their name and details for you to contact them Name E Mail Message Figure 23 A contact form created with WebElements Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 67 Event Registration Form If you plan an event your website visitors can register for it on your website You can be notified about registrations by e mail Figure 24 An event registration form created with WebElements Tell a friend Form Include a tell a friend form to generate traffic to your website Your visitors will use the form to recommend your website to their friends on
161. ur target group Newsletters differ from spam in that they are being sent out on demand only Bulk E mail Soam page 90 As newsletter administrator you are responsible for complying to this rule Web Hosting Manual 1 amp 1 Internet Inc 78 PACKAGE ADMINISTRATION APPLICATIONS The 1 amp 1 Newsletter Tool Use the 1 amp 1 Newsletter Tool to send personalized newsletters to a selected circle of customers or website visitors in a convenient way CONTROL PANEL EE NEWSLETTER kerneton Newsletter What would you like to do e Gnani Newsletter Overview X keu aasia Creating Newsletters Address Overview New Address VVorking On Existing Newsletters Newsletter Overview New Newsletter Using Statistics Subscription Forms Review edit and delete your newsletters Create and configure a newsletter Creating mporting New Database Administration Adessias Help Managing Addresses a Setting Up A Blacklist fy Adding Additional Fields Sch Address Overview New Address Setting Up Subscription Manage your newsletter address book by editing or Add anew address to your newsletter address Forms HOOK deleting addresses Subscription Forms EC Database Administration Provide your visitors with a newsletter subscription Control the input and output of your customer form contact database Figure 34 The Newsletter Tool is set up like the Control Panel The 1 amp 1 Newsletter Tool is an easy to use a
162. w extras that can be determined for your domains 1 amp 1 Dedicated SSL Certificate Order or apply an SSL certificate for your package to ensure that unauthorized parties cannot interfere with sensitive data m Shared SSL Encryption Specify which domain should be used for encrypted data transmission and use the proxy SSL server with this domain Filter and Sorting Features To make the overview easier to handle especially when you have a lot of domains in your package the following filter and sorting features can help you out If you would like to find the domain of your choice com domain in the overview type domain in the filter text field Click on the right arrow to display all domains in the overview containing the word domain The Advanced Filter Settings view lets you set additional criteria to search by and clicking on Simplify Filter Settings returns the filter to normal Sorting arrows allow you to sort the domains you have by category in ascending or descending order These are found next to the title of each column in the table The sort function also sorts filtered results Click on the Remove Filter button to see the full list again Depending on the package you chose you can choose to assign your domain to our content management system WebsiteCreator WSC gt WebsiteCreator WSC page 45 Domains currently assigned to WSC are marked with wsc followed by a WSC ID number in the Destination col
163. which is gzipped into the database The dump needs to be located in DOCUMENT_ROOT on your web space and named dump sql gz lt php Enter your data here Shost dbxx perfora net Suser dbxxxxxx Spass xxxxxxxx Sdb dbxxxxxxx unpack gzip and read in database system sprintf gunzip c s dump sql gz mysql h s u s p s Sai getenv DOCUMENT_ROOT Shost Suser Spass db II echo DONE gt Depending on the 1 amp 1 package you have chosen you may alternatively be able to read in the dump file using SSH for example if the script experiences a run time limit due to the size of your database Restore Your MySQL Database Using Shell SSH Read in a database backup Tile into the database using the following Shell command PXXXXXXX yourserver gt mysql hdbXX landl com upXXXXXXX pexxxeeek GHOXXXXXXX lt dbXXXXXXXX sql xxxxx x Is the wildcard for your password If the SQL dump has been packed using Gzip use the following Shell command PXXXXXXX yourserver gt gunzip c dbXXXXXXX sql gz mysql hdbXX land1l com upXXXXXXX p k dbHXXXXXXX xxxxx js the wildcard for your password For further information on MySQL database administration refer to the following URL http Awww mysql com documentation mysql index html Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 105 Table Types Supported by the 1 amp 1 MySQL Server The
164. will call you back Your phone number Your name Figure 28 A call back form created with WebElements How to Use WebElements in the 1 amp 1 Control Panel In the 1 amp 1 Control Panel go to Applications gt WebElements in the left navigation bar Launch WebElements in a new window If you are not sure if WebElements is included in your package please check your package under our website http 1and1 com If it is not included in your current package then you can upgrade your package using the Control Panel to a package that contains WebElements Set Up a New Form In WebElements go to New Form and type in any name you would like for the form this name is for your use only and will not be seen by your website s visitors Then choose from the drop down menu whether to create a form from scratch or select a template you can use as a basis for a new form The form will be created and can be found under Form Overview Customize an Existing Form Go to Form Overview in WebElements Go through the subsequent menu items in the left navigation bar to customize the new form or template you have set up The order of Prior to editing on each subsequent menu page make sure to choose the form you would like to work on from the drop down menu Web Hosting Manual 1 amp 1 Internet Inc 70 PACKAGE ADMINISTRATION APPLICATIONS Adjust the following aspects according to your needs under Form Overview gt Field
165. xt formatting fonts size style and colors Paragraph formatting align left align right and center Redo and Undo Lists bulleted which are known in HTML as ordered lists and numbered lists which are known as unordered lists P Increasing and decreasing block indent gt P Cut or copy and paste text from other programs which was placed on the clipboard Use the same key combinations you would in other programs Ctrl C to copy Ctrl X to cut and Ctrl V to paste These key combinations can be used in the source text mode as well as the preview mode That means you can fill in your existing HTML or also HTML source code To undo a command use the shortcut Ctrl Z To use the editor all you need is a new generation browser for example Internet Explorer version 5 5 and higher everything from Mozilla 1 3 and higher based browser will support the Editor as well as Netscape 7 1 You may only build tables using Mozilla 1 5 or higher To build a table use the Insert Table icon In the fields marked rows and columns fill in the desired number of each Also you can state the table width in percentage of the available space or in pixels In the table border field you can set the width of the table frame in pixels Under spacing both cell spacing and cell padding are given in pixels Cell spacing Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION APPLICATIONS 83 sets the soace between each
166. y and clicking on Simplify Filter Settings returns the filter to normal Sorting arrows allow you to sort the e mail addresses you have by category in ascending or descending order These are found next to the title of each column in the table The sort function also sorts filtered results Click on the Remove Filter button to see the full list again To increase the number of e mail addresses you need to upgrade your package For an upgrade go to Package Administration gt Upgrade Package when logged on to the Control Panel and follow the instructions 2 2 Set Up a New E mail Address in the Control Panel When setting up a new address you can decide where the e mail sent to that address should be delivered To set up a new e mail address open the E mail Overview page after you have logged in to the Control Panel and selected the package you would like to work on Select E mail from the Package Administration menu page Open the drop down menu for New in the toolbar and there depending on your package you can select if you would like to set up a mailbox or a forwarding address Determine up to three delivery targets for it A delivery target tells the mail server where to send the e mails that are received for that address You can select up to three delivery targets for one e mail address That means e mail sent to the one e mail address will be delivered simultaneously to all three targets E mail Delivery Targe
167. you already have set up e mail addresses or forwards you would like to edit them from the E mail Overview page select the addresses you would like to work on by ticking the box beside it Then from E mail Overview toolbar click on Settings gt Show Settings On this page choose whether to edit the e mail address the delivery targets or other options concerning the e mail address such as Virus Protection by clicking on the respective Edit button and making the necessary changes If you edited or created a mailbox for your e mail address take a moment to write down the mailbox name starting with an m followed by an eight digit number and the password you have chosen You will need the information for configuring your local mail program gt Set Up a New E mail Address in the Control Panel Web Hosting Manual 1 amp 1 Internet Inc PACKAGE ADMINISTRATION E MAIL 29 page 27 1 amp 1 keeps your e mail on its mail server until you collect them through your e mail program Every mailbox has a quota of 50 MB A single e mail however cannot be larger than 10 MB E mail sent to your mailbox is kept on the mail server for a few days once it has been retrieved and for three months at the most when it has not been retrieved k Change Your Mailbox Password To change your mailbox passwords trom the E mail Overview select an e mail address by ticking the box beside it and in the E mail Overview toolbar click on Settings
168. your subscribers to an unsubscribe form so that they may cancel their subscription to your newsletter The unsubscribe link will lead to the domain you have selected here The requests will automatically be applied to your subscriber database You can store up to 50 newsletters After reaching this limit you need to delete some newsletters from the Newsletter Overview to free up space for creating new ones Layout Section Select a design template for the HTML version of the newsletter Choose from over ten different designs You will be able to write your own text and add images to it to customize your newsletter Graphic design templates are only available for HTML newsletters Images Section If you want to integrate logos screenshots or other images into the HTML version of your newsletter you cannot use this feature with plain text newsletter you can upload these from your local directory You cannot edit the images after upload Please keep in mind that the size of each image may not exceed 100 Kbytes and may not be wider than 540 pixels to keep the newsletter size within reasonable limits Additionally each newsletter is limited to 30 images Allowed image formats are jpg Of or png Content Section Newsletter Editor After having selected a suitable design template in the content section enter the desired text for your newsletter If you want to send both HTML and text versions Till in the content into the HTML template

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