NETGEAR N300 WiF Range Extender Model EX2700 User Manual
Contents
1. Back Up and Manage the Extender Configuration When the extender works correctly after initial setup we recommend that you back up the extender configuration settings After you back up the settings if you change the extender configuration settings but are not content with the new settings you can restore the extender configuration to the backed up settings Back Up the Configuration Settings You can back up the configuration file of the extender gt To back up the extender configuration settings 1 2 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net When prompted enter your email address and password lf your browser displays the Menu icon click it The extender menu displays Select Settings gt Other Settings Backup Settings Backup Restore Reset Create a Wi backup file of your current Restore settings from a previously Restore all settings to factory defaults Extender s iFi Extender settings saved file BRowse Click the BACKUP button Your browser extracts the configuration file from the extender By default the name of the backup file is NETGEAR EX2700 cfg lf your browser is not set up to save downloaded files automatically locate where you want to save the file Restore the Configuration Settings You can restore the configuration file of the extender to a previously2. browser 2 Inthe address field of your browser enter www mywifiext net 3 When prompted enter your email address and password The Status page displays 4 If your browser displays the Menu icon click it The extender menu displays Extender Network Settings 19 N300 WiF Range Extender 5 Select Settings gt WiFi Wireless General 2 4GHz Network l 6 Select or clear the Enable 2 4 GHz WiFi check box 7 Click the SAVE button Your settings are saved Change the WiFi Speed gt To change the WiFi speed 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net 3 When prompted enter your email address and password The Status page displays 4 If your browser displays the Menu icon click it The extender menu displays Extender Network Settings 20 N300 WiF Range Extender 5 Select Settings gt WiFi Wireless General 2 4GHz Network OB Erate 2464 6 In the WiFi Speed menu select a speed 7 Click the SAVE button Your settings are saved Customize the Extender s WiFi Coverage Area By default the extender uses its maximum WiFi coverage area You can select a smaller coverage area which uses less electrical power gt To customize the extender s WiFi coverage area 1 On a computer or WiFi device that is connected to the extender network launch a w
3. 42 N300 WiF Range Extender Factory Default Settings The following table includes the factory settings for the extender You can use the Factory Reset button or the Erase feature to return the extender to these settings See Return the Extender to Its Factory Default Settings on page 34 Table 2 Factory settings a 2 1 Maximum WiFi signal rate IEEE Standard 802 11 Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Technical Specifications The following table includes the product specifications Table 3 Technical specifications Extender Specifications Network protocol and standards Data and routing protocols TCP IP DHCP server and client DNS relay compatibility Physical specifications Dimensions 67 x 55 x 34 mm 2 64 x 2 17 x 1 34 in Weight 98 g 3 46 oz Environmental Operating temperature 32 to 140 F 0 to 40 C Operating humidity 90 maximum relative humidity noncondensing Electromagnetic emissions Meets requirements of FCC Part 15 Class B Interface Local 10BASE T 100BASE Tx RJ 45 802 11n 802 119 802 11b Supplemental Information 43
4. Get Started Use the EXIGNGSl cnaws canny ed hea ecede dad dea eeckewadwauans bono eneae 9 Place the Extender and Apply Power 0 00 cece e cece eee eens 9 Connect to an Existing WiFi Network 00 0 0 cece eee eee eens 9 Connect an Ethernet Enabled Device 0 c eee ees 13 Log In to the Extender After Installation 0 0 0 cece eee es 13 Run Smart Setup Installation 4526003 2 6n604565 44494540544465 40400845 14 Chapter 3 Extender Network Settings View Connected Devices 24454420040 d0t0i 40 0b heed ben deetecadsaaeweds 16 NI VPNs eee aoe ce Fhe 4 bee eae et RTE SERENE a ee 16 Change the WiFi Network Name 0 0 cece cece eee eee n ene sen 17 Turn Off the SSID Broadcast to Create a Hidden Network 18 Disable or Enable the WiFi Radio 0 c ccc cence eens 19 Change the WiFi SOG 60s s iigusk dt bcd cbse nhwbbatuduotodetaturoaaeaebes 20 Customize the Extender s WiFi Coverage Area cc eee eee e eee 21 Use WPS to Add a Computer to the Extender s WiFi Network 22 Use WPS With the Push Button Method 0 0 cece cece ee ees 22 Use WPS With the PIN Method 35 60 044 440nacnndenenadndeddsedisves 23 Deny Access to a Computer or WiFi Device cece ee eens 24 Set Up an Access Schedule 0 0 0 ccc ccc eee enn eens 25 Set Up the Extender to Use a Static IP Address 26 Use the Extende
5. WPS to connect the extender to your WiFi router 1 Press the WPS button on the side panel of the extender The WPS LED blinks 2 Within two minutes press the WPS button on your router or access point The WPS LED on the extender lights solid green the Router Link LED lights and the extender connects to your existing WiFi network Get Started 9 N300 WiF Range Extender lf the Router Link LED does not light try again If it still does not light see Connect With Web Browser Setup on page 10 If your WiFi router supports the 5 GHz band repeat Steps 1 and 2 to connect the extender to the 5 GHz band Find the new extender network name on your computer or WiFi device The extender creates two new extended WiFi networks The extender s new WIFI network name is based on your existing WiFi network name with _EXT at the end of the name For example e Existing WiFi network name MyNetworkName e New extended network name MyNetworkName_EXT Connect your computer or WiFi devices to the new extended WiFi network Use the same WiFi password that you use for your WiFi router Unplug the extender and move it to a new location closer to the area with a poor WiFi signal The location that you choose must be within the range of your existing WiFi router network Plug the extender into an electrical outlet Wait for the Power LED to light amber and then turn green If the Power LED does not light press the Power On Off button on the
6. Wait for the page to display a list of available extended WiFi networks which might take up to one minute Connect the computer or WiFi device to the new extended WiFi network using the extender SSID and password that you created in Step 8 Note To connect additional devices repeat Step 9 Make sure that your computer or WiFi device is connected before you click the Continue button Click the Continue button Get Started 11 12 13 14 15 16 17 18 19 N300 WiF Range Extender A message displays confirming that the extender is connected and ready Click the Next button The registration page displays Complete the registration fields and click the Finish button to complete the setup If you do not want to register your extender click the Skip Registration link Note that you must register your extender before you can use NETGEAR telephone support The Status page displays Unplug the extender and move it to a new location that is about halfway between your router and the area with a poor router WiFi signal E The location that you choose must be within the range of your existing WiFi router network Plug the extender into an electrical outlet and wait for the Power LED to light green If the Power LED does not light press the Power On Off button Use the Router Link LED to help you choose a spot where the extender to router connection is optimal lf the Router Link LED doesn t
7. about two minutes Maintain and Monitor the Extender 38 FAQs and Troubleshooting This chapter covers the following topics e FAQs e Cannot Connect to the Extender e Cannot Join a WiFi Network and Receive an Error Message 39 N300 WiF Range Extender FAQs This section provides answers for difficulties you might experience with the extender forgot my login email address and password What can do In the login window click the Username amp Password Help link to answer the security questions that you set up during the initial setup If you forgot the answers to your security questions do the following to set up your login credentials again 1 Restore the extender to its factory default settings 2 Launch a web browser 3 Enter www mywifiext net in the address field of the browser The New Extender Setup page displays 4 Click the NEW EXTENDER SETUP button 5 When prompted complete the fields on the page to set up your login credentials again Can I connect the extender to the router or access point with an Ethernet cable No The extender is designed to use WiFi to connect to the router or access point The web browser setup keeps asking me for my network password passphrase or security key and am sure that I entered the correct password What can I do The extender is probably placed at the borderline of the range covered by the router or access point If you are using WEP security make sure that yo
8. menu displays Select Settings gt Connected Devices Connected Devices WIFI Extender In the WiFi Devices section select the Enable Access Control check box The WiFi devices table displays the names and MAC addresses of WiFi devices that are connected to the extender Select the Deny check box for the device Click the SAVE button Your settings are saved and that device cannot connect to the extender s WiFi network Set Up an Access Schedule You can control access to all users during specific periods of the day You can set up an access schedule that prevents Internet access through the extender network based on the times that you set gt To set up an access schedule 1 2 3 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net When prompted enter your email address and password The Status page displays If your browser displays the Menu icon click it The extender menu displays Extender Network Settings 25 as N300 WiF Range Extender Select Do More gt Access Schedule Access Schedule Scheduled Times Select the Access Schedule On radio button The page adjusts In the Days menu and the Time menu select the days and time when you want to disable Internet access Click the Add Time button to add the time that you specified to the Scheduled Times table Click the SA
9. page 16 For information about using WPS to connect the extender to a WiFi network during setup see Use WPS to Add a Computer to the Extender s WiFi Network on page 22 Use WPS With the Push Button Method For you to use the push button method to connect a WiFi device to the extender s WiFi network the WiFi device that you are trying to connect must include a physical WPS button or an onscreen WPS button that you can click gt To use WPS to add a computer or WiFi device to the extender s WiFi network 1 On a computer or WiFi device that is connected to the extender network launch a web browser Extender Network Settings 22 N300 WiF Range Extender In the address field of your browser enter www mywifiext net When prompted enter your email address and password The Status page displays lf your browser displays the Menu icon click it The extender menu displays Select Settings gt Do More gt Connect Devices WPS Connect Devices WPS You can securely connect WiFi client devices to the extender using the WPS feature Learn More Push Button recommended O PIN Number Press the WPS button on your WiFi client device Within 2 minutes press the physical WPS button on the extender or the WPS button below WIFI PROTECTED SETUP PPS Leave the Push Button recommended radio button selected Click the WIFI PROTECTED SETUP WPS button For two minutes the extender attempts to add the computer o
10. saved configuration file gt To restore the extender configuration settings 1 2 3 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net When prompted enter your email address and password Maintain and Monitor the Extender 33 N300 WiF Range Extender 4 lf your browser displays the Menu icon click it The extender menu displays 5 Select Settings gt Other Settings Backup Settings Backup Restore Reset Create a backup file of your current Restore settings from a previously Restore all settings to factory defaults WiFi Extende der settings saved file BRowse RESET 6 Click the BROWSE button 7 Locate and select the previously saved backup file By default the name of the backup file is NETGEAR_EX2700 cfg AN CAUTION After you click the RESTORE button do not try to go online turn off the extender shut down the computer or do anything else to the extender until it finishes restarting 8 Click the RESTORE button A confirmation pop up window opens 9 Confirm your decision The extender configuration is restored and the extender restarts This process takes about one minute Return the Extender to Its Factory Default Settings Under some circumstances for example if you lose track of the changes that you made to the extender settings you might want to erase the confi
11. side of the extender Use the Router Link LED on the front panel to help you choose a spot where the extender to router connection is optimal Connect With Web Browser Setup You can use a web browser to log in to the extender and set up its WiFi connection to your existing WiFi router gt To use a web browser to connect the extender to your WiFi router 1 Use a WiFi network manager on a computer or WiFi device to find and connect to the extender WiFi network NETGEAR EXT After the connection with the computer or WiFi device is established the Device Link LED lights Launch web browser Enter www mywifiext net in the address field of the browser The New Extender Setup page displays Get Started 10 4 J 10 11 N300 WiF Range Extender Click the NEW EXTENDER SETUP button Create Account The first time that you log in to the extender the Create Account page displays If the Create Account page does not display visit www mywifiext net Complete the fields and click the NEXT button Select an existing network you would like to extend Learn More Setup Later i4GHz WiFi Networks Select a WiFi network to extend and click the NEXT button In the Password Network Key field type the existing WiFi network password also called passphrase or security key and click the NEXT button Set the network name SSID and password for your new extender WiFi network and click the NEXT button
12. Fi device 9 Within four minutes go to the WiFi device and use its WPS software to join the WiFi network 10 To verify that the WiFi device is connected to the extender s WiFi network select Settings gt Connected Devices The WiFi device displays onscreen Deny Access to a Computer or WiFi Device By default access control is disabled so that it is easy for you to connect to the extender s WiFi networks You can deny network access to specific computers and WiFi devices based on their MAC addresses Each network device is assigned a MAC address which is a unique 12 character physical address containing the hexadecimal characters 0 9 a f or A F only and separated by colons for example 00 09 AB CD EF 01 Typically the MAC address Is on the label of the WiFi device If you cannot access the label you can display the MAC address using the network configuration utilities of the computer You might also find the MAC addresses on the Connected Devices page see View Connected Devices on page 16 gt To use WiFi access control to deny access 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 Inthe address field of your browser enter www mywifiext net 3 When prompted enter your email address and password The Status page displays 4 lf your browser displays the Menu icon click it Extender Network Settings 24 5 N300 WiF Range Extender The extender
13. Log in to the extender Automatically Adjust for Daylight Saving Time gt To set up the extender to automatically adjust for daylight saving time 1 2 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net 3 When prompted enter your email address and password If your browser displays the Menu icon click it The extender menu displays Select Do More gt Access Schedule The Access Schedule page displays Select the Automatically adjust for daylight savings time check box Click the SAVE button Your settings are saved Manually Set the Extender Clock gt To manually set the extender clock 1 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net When prompted enter your email address and password If your browser displays the Menu icon click it The extender menu displays Select Do More gt Access Schedule The Access Schedule page displays In the Extender Clock section select the Manual radio button To specify the time complete the fields or click the Syne Clock button to synchronize the extender time to the time on the computer or WiFi device that you are using Click the SAVE button Your settings are saved Maintain and Monitor the Extender 32 N300 WiF Range Extender
14. NETGEAR N300 WiF Range Extender Model EX2700 User Manual PA FA FAFA TAF sed GA GA TFA FA FA NETGEAR October 2015 202 11395 02 350 East Plumeria Drive San Jose CA 95134 USA N300 WiF Range Extender Support Thank you for selecting NETGEAR products After installing your device locate the serial number on the label of your product and use it to register your product at https my netgear com You must register your product before you can use NETGEAR telephone support NETGEAR recommends registering your product through the NETGEAR website For product updates and web support visit http support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only Table of Contents Chapter 1 Overview Meet Your Extender scockkcevave ddd inde per tedenehehekewerenendd bas 6 Front col ee eee ee ee a ee ee ee ee ee ee ee ee ee 6 When to Use Your EXt nGeD isos 4 4 4 sb 0 enews dk eee eee Eee ae a 7 How the Extender WOPRKSiin 5 4446004 dRwEN O00 OEE Ree ROT ORGS OEMS 7 Chapter 2
15. VE button Your settings are saved Set Up the Extender to Use a Static IP Address The extender comes set up to use a dynamic IP address which is the correct setting for most home networks gt To set up the extender to use a static IP address 1 2 3 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net When prompted enter your email address and password The Status page displays If your browser displays the Menu icon click it The extender menu displays select Settings gt WiFi Settings The WiFi Settings page displays Extender Network Settings 26 6 N300 WiF Range Extender Scroll down and click the IP Address heading to expand the IP address settings IP Address Get Dynamica P Address f By default the Dynamically get IP Address from Router radio button is selected Select the Use Static IP Address radio button Complete the fields to specify the IP network IP addresses Click the SAVE button Your settings are saved Use the Extender With MAC Filtering or Access Control When the WiFi device connects through the extender to your router the MAC address of the WiFi device shown on the router is translated to another MAC address If your router s MAC filter WiFi access control or ACL is enabled the WiFi device connects to the extender but cannot get an IP address from the exten
16. der and cannot access the Internet To allow the WiFi device to receive an IP address from the extender and access the Internet you must provide the translated MAC address to the router gt To add a translated MAC address to your router 1 m Log in to your router and disable the MAC filter WiFi access control or ACL For more information about how to disable your router s MAC filter WiFi access control or ACL see your router s documentation Power on the extender and connect all of your WiFi devices to the extender Make sure that the Link Rate LED remains lit Log in to your extender a Launch a web browser b Enter www mywifiext net in the address field of the browser A login window opens c Enter your email address and password and click the LOG IN button Select Settings gt Connected Devices The Connected Devices section displays the MAC addresses and virtual MAC addresses for computers and WiFi devices that are connected to the extender network Extender Network Settings 27 N300 WiF Range Extender 6 On the router add the extender s virtual MAC address and all the virtual MAC addresses connected to the extender network to your router s MAC filter table 7 Enable the router s MAC filter WiFi access control or ACL Extender Network Settings 28 Maintain and Monitor the Extender This chapter covers the following topics e Change the Extender User Name and Password e Turn Password Pr
17. e Network Name SSID field tyoe a network name 7 Click the SAVE button Your settings are saved Turn Off the SSID Broadcast to Create a Hidden Network By default the extender broadcasts its WiFi signal so that its WiFi network name SSID is easy for you to find and connect to from your computer tablet or smartphone You can turn off the SSID broadcast to create a hidden WiFi network To connect to a hidden network you must know its SSID and password and manually enter them gt To turn off the SSID broadcast to create a hidden network 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 Inthe address field of your browser enter www mywifiext net 3 When prompted enter your email address and password The Status page displays 4 If your browser displays the Menu icon click it The extender menu displays Extender Network Settings 18 N300 WiF Range Extender 5 Select Settings gt WiFi Wireless General 2 4GHz Network 6 Clear the Broadcast the Network name SSID check box 7 Click the SAVE button Your settings are saved Disable or Enable the WiFi Radio By default the extender s WiFi radio broadcasts signals in the 2 4 GHz band If you disable the WiFi radios then no one can connect with WiFi to the extender gt To disable or enable the WiFi radio 1 On a computer or WiFi device that is connected to the extender network launch a web
18. eb browser 2 Inthe address field of your browser enter www mywifiext net 3 When prompted enter your email address and password The Status page displays 4 If your browser displays the Menu icon click it The extender menu displays Extender Network Settings 21 N300 WiF Range Extender 5 Select Do More gt WiFi Coverage WiFi Coverage Adjust the output and range of your extended WiFi netwo mm a A punan PAARL a an nale percentage For a larger coverage area selec Wireless Output Power 25 50 6 Select a radio button for the output power 7 Click the SAVE button Your settings are saved Use WPS to Add a Computer to the Extender s WiFi Network WPS WiFi Protected Setup lets you connect a computer or WiFi device to the extender s network without entering the WiFi network passphrase or key Instead you use a WPS button or enter a PIN to connect If you use the button method the WiFi device that you are trying to connect must include a physical push button or a software button If you use the PIN method you must know the PIN of the WiFi device that you are trying to connect WPS supports WPA and WPA2 WiFi security If your extender network is open no WiFi security is set connecting with WPS automatically sets WPA WPA2 WiFi security on the extender network and generates a random passphrase You can view this passphrase on the WiFi Settings page for more information see View WiFi Settings on
19. guration and reset the extender to factory default settings To reset the extender to factory default settings you can either use the Factory Reset button or log in to the extender and reset it For a list of factory default settings see Factory Default Settings on page 43 gt To use the Factory Reset button to return the extender to factory default settings CAUTION This process erases any settings that you configured in the extender Maintain and Monitor the Extender 34 N300 WiF Range Extender 1 Insert a straightened paper clip into the hole of the Factory Reset button and hold it for about seven seconds Blo DV WY a amp WY amp Sar Factory Reset button 2 Release the button AN CAUTION Do not try to go online turn off the extender shut down the computer or do anything else to the extender until it finishes restarting The extender resets and restarts This process takes about one minute gt To log in to the extender and reset the extender s to factory settings CAUTION This process erases any settings that you configured in the extender 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 Inthe address field of your browser enter www mywifiext net 3 When prompted enter your email address and password 4 lf your browser displays the Menu icon click it The extender menu displays Maintain and Monitor
20. he extender is powered off Solid green WiFi security is enabled WPA or WPA2 Blinking green A WPS connection is being established Off WiFi security is not enabled When to Use Your Extender We recommend that you connect through the extender network only when the WiFi device is in a dead zone where connection from the existing network is poor or nonexistent Data traffic routed through the extender is inherently slower than traffic routed directly from the network How the Extender Works The extender works like a bridge between a WiFi router or a WiFi access point and a WiFi device outside the range of the WiFi router The extender performs two main jobs e The extender connects to a working WiFi network When the extender connects over WiFi to an existing network it functions as a network client similar to how a WiFi device connects to a network e The extender acts as an access point for WiFi devices The extender broadcasts its own WiFi network that WiFi devices can join In its role as an access point the extender performs tasks that WiFi routers do such as broadcasting its network name SSID The extender must do each of these jobs so that both ends of the bridge are in place WiFi Range Extender Boosts the range of your existing WiFi and creates a stronger signal in hard to reach areas Existing WiFi Sometimes your router does not provide the WiFi coverage that you need Figure 2 Range e
21. light amber or green plug the extender into an outlet closer to the router and try again Keep moving the extender to outlets closer to the router until the Router Link LED lights amber or green Reconnect your computer or WiFi device to the new extended WiFi network Test the extended WiFi range by moving your computer or WiFi device to the area with a poor router WiFi signal a Leave your computer or WiFi device in the area with a poor router WiFi signal and return to the extender b Check the Device Link LED on the extender e If the Device Link LED is solid green or amber your extended WiFi network reaches the area with a poor router WiFi signal and your network setup is complete e Ifthe Device Link LED is red your extended WiFi network does not reach the area with a poor router WiFi signal You must move the computer or WiFi device closer to the extender until the Device Link LED turns solid green or amber Get Started 12 N300 WiF Range Extender Connect an Ethernet Enabled Device After the extender is connected to your existing WiFi network you can connect a wired device to the extender using an Ethernet cable The device can then access your existing network through the extender s WiFi connection L Extender WiFi router Figure 3 You can connect a device to the extender s Ethernet port Log In to the Extender After Installation After installation you can log in to
22. n your device CHECK ONLINE Click the CHECK ONLINE button If new firmware is available follow the onscreen prompts to download it onto your computer Note You might need to unzip the firmware file Click the BROWSE button Locate and select the new firmware file The firmware file name ends with a img extension AN CAUTION After you click the UPLOAD button do not try to go online turn off the extender shut down the computer or do anything else to the extender until it finishes restarting 10 Click the UPLOAD button The firmware update starts and the extender restarts The firmware update process takes a couple of minutes Restart the Extender Remotely You can log in to the extender and restart it When the extender restarts all computers and WiFi devices that are connected to its WiFi network are automatically disconnected 2 To restart the extender remotely 1 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net When prompted enter your email address and password If your browser displays the Menu icon click it The extender menu displays Select Settings gt Other Settings Maintain and Monitor the Extender 37 N300 WiF Range Extender The Other Settings page displays 6 Click the RESTART button and click the Yes button to confirm The extender restarts which takes
23. otection Off and On e Recover a Forgotten User Name or Password e Automatically Adjust for Daylight Saving Time e Manually Set the Extender Clock e Back Up and Manage the Extender Configuration e Back Up the Configuration Settings e Return the Extender to Its Factory Default Settings e Update the Firmware e Restart the Extender Remotely 29 N300 WiF Range Extender Change the Extender User Name and Password You can change the user name and password to log in to the extender gt To add an extender user 1 2 ey oS PB On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net When prompted enter your email address and password If your browser displays the Menu icon click it The extender menu displays Select Settings gt Password Password In the New User Name field type an email address Type the password in the New Password field and the Verify Password field Select questions and enter the answers Click the SAVE button Your settings are saved Maintain and Monitor the Extender 30 N300 WiF Range Extender Turn Password Protection Off and On We recommend that you leave password protection on to help keep your network secure You can turn password protection off and on To turn password protection off or on 1 On a computer or WiFi device that is connected to the ex
24. r WiFi device to its WiFi network Within two minutes go to the computer or WiFi device and press or click its WPS button To verify that the WiFi device is connected to the extender s WiFi network select Settings gt Connected Devices The WiFi device displays onscreen Use WPS With the PIN Method To use the PIN method to connect a WiFi device to the extender s WiFi network you must know the PIN of the WiFi device that you are trying to connect To add a computer or WiFi device to the extender s WiFi network 1 2 3 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net When prompted enter your email address and password The Status page displays If your browser displays the Menu icon click it The extender menu displays Select Settings gt Do More gt Connect Devices WPS Extender Network Settings 23 N300 WiF Range Extender The Connect Devices WPS page displays 6 Select the PIN Number radio button Connect Devices WPS You can securely connect WiFi client devices to the extender using the WPS feature Learn More Push Button recommended 8 PIN Number Locate the security pin on your WiFi client device and enter the pin below 7 Type the PIN of the WiFi device in the field 8 Click the NEXT button For four minutes the extender attempts to find the computer or Wi
25. r With MAC Filtering or Access Control 27 Chapter 4 Maintain and Monitor the Extender Change the Extender User Name and Password 0 eee eeeeeee 30 Turn Password Protection Off and ON jc cececcdedsdakdbhbeekuweind eon ds 31 Recover a Forgotten User Name or Password 00 0 ce cece eeeaes 31 Automatically Adjust for Daylight Saving Time 32 Manually Set the Extender Clock s cs adceudoddurdveuseaudvavankenkaanna chad 32 Back Up and Manage the Extender Configuration 33 Back Up the Configuration SettingS 0 0 cece eee eee nes 33 N300 WiF Range Extender Restore the Configuration Settings 0 cece cece ee eee eens 33 Return the Extender to Its Factory Default Settings 34 Update tne FINMWIE 4 64k teas keemawsemseraseseeteednes 36 Restart the Extender Remotely 0 0 ccc cece cece eee n en eaes 37 Chapter 5 FAQs and Troubleshooting P Ree eee E a Te er re ee 40 Cannot Connect to the Extender cece ccc eee ence teenies 41 Cannot Join a WiFi Network and Receive an Error Message 41 Appendix A Supplemental Information Factory Default Settings 14 cc2devadedensccceeedooniwrertabarazaasages 43 Technical Specifications ci candnkcdgande cekddseedmanenek been eae saan 43 Overview The WiFi Range Extender boosts your existing network range and speed This chapter covers the follo
26. ted devices 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 Inthe address field of your browser enter www mywifiext net 3 When prompted enter your email address and password The Status page displays 4 If your browser displays the Menu icon click it The extender menu displays 5 Select Settings gt Connected Devices View WiFi Settings gt To view the WiFi settings 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 Inthe address field of your browser enter www mywifiext net 3 When prompted enter your email address and password The Status page displays 4 lf your browser displays the Menu icon click it The extender menu displays Extender Network Settings 16 5 N300 WiF Range Extender Select Settings gt WiFi Wireless General 2 4GHz Network Change the WiFi Network Name gt To change the WiFi network name 1 2 3 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net When prompted enter your email address and password The Status page displays lf your browser displays the Menu icon click it The extender menu displays Extender Network Settings 17 N300 WiF Range Extender 5 Select Settings gt WiFi Wireless General 2 4GHz Network 6 In th
27. tender network launch a web browser In the address field of your browser enter www mywifiext net When prompted enter your email address and password lf your browser displays the Menu icon click it The extender menu displays Select Settings gt Password Settings The Password Settings page displays Select the Password Off or Password On radio button Click the SAVE button Your settings are saved Recover a Forgotten User Name or Password gt lf you changed the password to access the extender and set up password recovery you can recover your password if you lose it To recover your password to access the extender 1 2 On a computer or WiFi device that is connected to the extender network launch a web browser In the address field of your browser enter www mywifiext net You are prompted to enter a user name and password Click the Username amp Password Help link page displays requesting the answers to your security questions If you forgot the answers to your security questions restore the extender s factory settings and set up your login credentials again See Return the Extender to Its Factory Default Settings on page 34 and Chapter 2 Get Started Enter the saved answers to your security questions Click the NEXT button Your email and password are displayed Click the BACK button Maintain and Monitor the Extender 31 T N300 WiF Range Extender A login window opens
28. the Extender 35 N300 WiF Range Extender 5 Select Settings gt Other Settings Backup Settings Backup Restore Reset Create a backup file of your current Restore settings from a previously Restore all settings to factory defaults WIFI Extender der settings saved file BROWSE RESET AN CAUTION After you click the RESET button do not try to go online turn off the extender shut down the computer or do anything else to the extender until it finishes restarting 6 Click the Factory Reset button A confirmation pop up window opens 7 Confirm your decision The extender returns to its factory settings and restarts This process takes about one minute Update the Firmware Unless you changed the settings in the Firmware Update page previously the extender is set up to check for new firmware automatically at login gt To check manually for new firmware and if available update the firmware 1 On a computer or WiFi device that is connected to the extender network launch a web browser 2 In the address field of your browser enter www mywifiext net 3 When prompted enter your email address and password 4 lf your browser displays the Menu icon click it The extender menu displays Maintain and Monitor the Extender 36 N300 WiF Range Extender 5 Select Settings gt Firmware Update Firmware Update Check for Update Upload Update File Locate and select the update file o
29. the extender to view or change the extender s settings gt To log in to the extender 1 Use a WiFi network manager on a computer or WiFi device to find and connect to the new extended WiFi network After the connection with the computer or WiFi device is established the Device Link LED lights solid green 2 Launch a web browser 3 Enter www mywifiext net in the address field of the browser A login window opens 4 Enter your email address and password and click the LOG IN button The Status page displays Get Started 13 N300 WiF Range Extender Run Smart Setup Installation You can use Smart Setup to change the extender settings This is an easy way to connect the extender to a different router or to change the extender WiFi network name SSID or WiFi password 1 10 To run Smart Setup Use a WiFi network manager on a computer or WiFi device to find and connect to the new extended WiFi network After the connection with the computer or WiFi device is established the Device Link LED lights solid green Launch a web browser Enter www mywifiext net in the address field of the browser A login window opens Enter your email address and password and click the LOG IN button The Status page displays Click the SMART SETUP button The extender scans for WiFi signals and finds the WiFi networks in your area and displays a list Select your WiFi network and click the NEXT button When prompted enter
30. the password to connect to your WiFi network and click the NEXT button A message displays when the extender connects to your existing router s WiFi network Click the NEXT button The extender applies your settings to its WiFi network names and WiFi passwords During this change the extender disconnects you from its WiFi network When prompted connect your WiFi devices to the extender WiFi network and click the CONTINUE button The registration page displays Complete the registration fields and click the FINISH button to complete the setup If you do not want to register your extender click the Skip Registration link Note that you must register your extender before you can use NETGEAR telephone support The Status page displays Get Started 14 Extender Network Settings This chapter covers the following topics View Connected Devices View WiFi Settings Change the WiFi Network Name Turn Off the SSID Broadcast to Create a Hidden Network Disable or Enable the WiFi Radio Change the WiFi Speed Customize the Extender s WiFi Coverage Area Use WPS to Add a Computer to the Extender s WiFi Network Deny Access to a Computer or WiFi Device Set Up an Access Schedule Set Up the Extender to Use a Static IP Address Use the Extender With MAC Filtering or Access Control 15 N300 WiF Range Extender View Connected Devices You can view a list of devices that are connected to the extender network gt To view connec
31. u are typing the network password in the correct field I am connected to the extender network and I launched a browser Why can t I see the web browser setup Try these troubleshooting steps e Make sure that your computer is set up to use DHCP most are e Make sure that the Device Link LED is green and that you are using a valid IP address e Relaunch the web browser and type www mywifiext net in the address field Type your email address and password and click the LOG IN button FAQs and Troubleshooting 40 N300 WiF Range Extender Cannot Connect to the Extender lf you cannot connect to the extender determine what prevents you from connecting e If you forgot your user name or password click the Username amp Password Help link For more information see FAQs on page 40 e f your browser displays an error page include http in the address field of your browser by typing http www mywifiext net e If you already set up the extender but can no longer connect to it over WiFi check to see if the Device Link LED is off or red e If you cannot get a WiFi connection working you can use an Ethernet cable to connect your computer to the extender Cannot Join a WiFi Network and Receive an Error Message To join a WiFi network you must know its network name also called the SSID so that you can select it If the network is secure you must know the passphrase or key If the extender does not connect to the network that
32. wing topics e Meet Your Extender e When to Use Your Extender e How the Extender Works Note For more information about the topics covered in this manual visit the support website at support netgear com Note Firmware updates with new features and bug fixes are made available from time to time on downloadcenter netgear com Some products can regularly check the site and download new firmware or you can check for and download new firmware manually N300 WiF Range Extender Meet Your Extender Before you install your extender familiarize yourself with its LEDs buttons and port Front Panel Router Device Link Link LED LED Power LED WPS LED Power On Off button WPS button Factory Reset Ethernet port button Figure 1 Front panel The following table describes the LEDs Table 1 Front panel LEDs This LED indicates the connection between the extender and the router or access point Solid green Best connection Solid amber Good connection Solid red Poor connection Off No connection Router Link Device Link This LED indicates the connection between the extender and a computer or WiFi SS device DEVICE Solid green Best connection Solid amber Good connection Solid red Poor connection Off No connection Overview 6 N300 WiF Range Extender Table 1 Front panel LEDs continued Solid amber The extender is booting Solid green The extender is powered on Off T
33. xtender in a home Overview 7 Get Started This chapter covers the following topics e Use the Extender e Log In to the Extender After Installation e Run Smart Setup Installation N300 WiF Range Extender Use the Extender The extender repeats the signals from an existing WiFi router or access point Place the extender apply power and connect it to your WiFi network Place the Extender and Apply Power gt To place the extender and apply power 1 Place your extender in the same room as your WiFi router Proximity to the WiFi router is required only during the initial setup process 2 Plug the extender into an electrical outlet 3 Wait for the Power LED to light amber and then turn green If the Power LED does not light press the Power On Off button on the side of the extender Connect to an Existing WiFi Network To extend the range of your WiFi network you must connect the extender to your existing WiFi network You can do this in one of two ways e Connect with WPS For more information see Connect With WPS on page 9 e Connect with web browser setup For more information see Connect With Web Browser Setup on page 10 Connect With WPS Wi Fi Protected Setup WPS lets you join a secure WiFi network without typing the network name and password Note WPS does not support WEP network security If you are using WEP security follow the instructions in Connect With Web Browser Setup on page 10 gt To use
34. you select the cause might be one of the following e tis possible that you typed the network name passphrase or key incorrectly Use Smart Setup see Run Smart Setup Installation on page 14 to select a WiFi network and retype the passphrase or key The passphrase or key is case sensitive For example PASSWORD25 is not the same as Password25 or password25 e If the extender cannot detect your WiFi network check to see if your WiFi network is still working Make sure that the WiFi router is turned on If possible move the extender closer to the WiFi router e If the extender Device Link LED is red the WiFi connection between the WiFi router and the extender is poor You can establish the best connection with a clear line of sight between the extender and the WiFi router Make sure that no physical obstacles exist between the extender and the WiFi router and try to move the extender closer to the WiFi router If you use Smart Setup and the extender does not connect to the WiFi router does not connect to the Internet or cannot get an IP address from the WiFi router Smart Setup displays a message to notify you that the extender is not configured To run Smart Setup again click the YES button To manually configure the extender click the NO CONFIGURE MANUALLY button FAQs and Troubleshooting 41 Supplemental Information This appendix includes the following sections e Factory Default Settings e Technical Specifications
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