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R4Mplus User Guide - Zebra Technologies Corporation

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1. cena 117 nro cc te AA AA AA AA ae Gee AA AA 119 vi R4Mplus User Guide etary Statement This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries Zebra Technologies It is intended solely for the information and use of parties operating and maintaining the equipment described herein Such propriety information may not be used reproduced or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation All specifications and designs are subject to change without notice FCC Compliance Statement FCCID I28RFID Z4M 01 Manufacturer Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A This equipment has been tested and found to comply with the limits for a Class B Digital Device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the product manuals may cause harmful interference to radio communications In order to ensure compliance this printer must be used with Shielded Communication C
2. 1 Printhead Assembly 2 Transmissive Sensor 3 Label Supply Guide 4 Label Supply Hanger 5 Rewind Spindle 6 Rewind Label Guide 7 Thumbscrew 8 Dancer 9 Label Guide 10 Media Alignment Spindle 11 Printhead Open Lever 12 Rewind Base Assembly 13 Peel Assembly 14 Peel Lever Media Removal To remove printed media from the rewind spindle complete these steps 1 Cut the media between the media alignment spindle and the rewind spindle 2 Rotate the take up spindle counterclockwise until the rewind media guide is in the 12 o clock position Loosen the thumbscrew and slide out the rewind media guide to the end of the take up spindle Slide the core with the roll of media from the take up spindle R4Mplus User Guide Printer Operation i2 Load Roll Media Adjust Media Alignment for Rewind Option The instructions below apply only if the printer has a Rewind option The liner should be installed flush against the backplate of the rewind spindle to prevent the media backing from winding too loosely See Figure 20 Do the adjustments in the order given Do only what is needed to solve the problem To adjust the Media Alignment for Rewind Mode complete these steps 1 Turn the adjustment dial clockwise to move the media toward the mainframe 2 Turn the dial counter clockwise to move the media away from the mainframe Figure 20 Rewind Option Adjustment Dial Rewind Spindle
3. RS Parameters t tag type Accepted values 1 Auto detect automatically determine the tag type by querying the tag 2 Tag it Texas Instruments Tagit tags e 3 Icode Phillips Icode tags 4 Pico tag Inside Technology s 5 18015693 tag 6 ePC tag Default value 1 p read write position of Set to 0 no movement if the transponder is already in the effective area the transponder in the without moving the media vertical Y axis in dot Accepted values 0 to label length rows from the top of the label Default value label length minus 8 dot rows v length of void printout Default value label length in vertical Y axis dot Accepted values 0 to label length TOWS R4Mplus User Guide Tf RFID Guidelines ZPL II Commands for RFID Table 11 RS Parameters Continued n number of labels to try Default value 3 in case of read encode Accepted values 1 to 10 number of labels failure e error handling Send an error message to the host as an unsolicited message for each failure and set the printer in error mode Accepted values e N No action e P Place printer in Pause E Place printer in Error Default value N Note To enable or disable the unsolicited error message refer to the SX and SQ commands The parameter for the RFID error in these commands is V Not applicable for RAMplus 78 R4Mplus User Guide paaa Example This example sets the print
4. Description This command is used to return data from specified fields along with an optional ASCII header to the host It can be used with any field that has been assigned a number with the RT command Format HV n h Table 10 identifies the parameters for this format Table 10 HV Parameters field number specified The value assigned to this parameter should be the same as the one used in with another command the RT or RI command Accepted values 0 to 9999 Default value 0 n number of bytes to be Accepted values 1 to 256 returned Default value 64 h header Header in uppercase ASCII characters to be returned with the data Acceptable values 0 to 3072 characters Default value none 76 R4Mplus User Guide RS RFID Guidelines a ZPL II Commands for RFID RFID Setup data Problems can occur if the data read from the tag is going to be printed on the label Any data read from the transponder must be positioned to be printed above the read write position Failure to do this will prevent read data from being printed on the label Note Use care when using this command in combination with RT reading tag Description The RS command is used to set up for RFID operation Specifically it moves the tag into the effective area for reading or writing or for possible error handling if there is an error Format RSt p v n e Table 11 identifies the parameters for this format Table 11
5. b starting block number Accepted values 0 to n where n is the maximum number of blocks for the tag Default value 0 n number of blocks to read Accepted values to n where n is the maximum number of blocks minus the starting block number For example if the tag has 8 blocks starting with block 0 and you start with block 6 can be 2 This would give you block 6 and block 7 information Default value 1 f format Accepted values 0 ASCI 1 Hexadecimal Default value 0 r number of retries Accepted values 0 to 10 Default value 0 m motion Accepted values 0 Feed label after writing 1 No Feed after writing Other ZPL may cause a feed Default value 0 S special mode For EPC Class 1 Alien reader only Not applicable for EPC class 0 Default value 0 Do not read 1f mismatched checksum Accepted values 1 Read even if mismatched checksum Not applicable for RAMplus 74 R4Mplus User Guide RFID Guidelines iz ZPL II Commands for RFID paaa Example This sample reads a tag prints the data on a label and sends the string Tag Data xxxxxxxx back to the host The data read will go into the FN1 location of the format The printer will retry the command five times if necessary XA FO20 120 A0N 60 FN1 FS SRE Ly pr D ES HV1 Tag Data FS XZ R4Mplus User Guide 75 RFID Guidelines ZPL II Commands for RFID HV Host Verification
6. to select YES The display asks INITIALIZE FLASH Press PLUS to select YES The front panel LCD asks ARE YOU SUREF Press MINUS to select NO and cancel the request The INITIALIZE FLRSH prompt is displayed or Press PLUS to select YE 5 and begin initialization Depending on the amount of free FLASH memory initialization may take up to one minute to complete Press SETUP EXIT followed by SELECT If initialization is still in process the front panel display flashes back and forth between the phrases CHECKING E MEMORY andPRINTER IDLE When initialization is complete the printer automatically exits the configuration mode and the front panel displays PRINTER READS Press SELECT to continue with the next prompt 5A R4Mplus User Guide Configuration Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 7 of 20 Parameter LCD Display Action Explanation SENSOR PROFILE Sensor Profile The media sensor profile may be used to troubleshoot registration problems that may be caused when the media sensor detects preprinted areas on the media or experiences difficulty in determining web location If the sensitivity of the media and or ribbon sensors MUST be adjusted use the manual calibration procedure Figure 27 Media Sensor Profile 0 RIBBON ga MEDIA MEDIA MEDIA MEDIA MEDIAJ 1 Press SELECT to select the parameter 2 Press
7. 2 mm Preferred 0 118 in 3 mm Maximum 0 157 in 4 mm ek RFID Smart labels Ticket tag notch size width x length 0 236 in x 0 12 in 6 mm x 3mm Hole diameter 0 125 in 3mm Notch or hole position Minimum 0 15 in 3 8 mm Na a mae Maximum 2 25 in 57 mm Density in Optical Density Units UDO gt 1 0 ODU Maximum media density lt 0 5 ODU Transmissive Sensor Fixed 7 16 in 11 mm from inside edge Does not apply to RFID smart labels This parameter varies for each transponder type For the list of approved transponders and related placement specifications go to http www rfid zebra com r4m htm 114 R4Mplus User Guide Specifications I Ribbon Specifications Ribbon Specifications Table 23 R4Mplus Ribbon Specifications Ribbon Specifications Ribbon must be wound with the coated side out Ribbon width Minimum 52 in 5 mm Zebra recommends using ribbon at Maximum 4 3 in 109 mm least as wide as the media to protect the printhead from wear Standard lengths 2 1 media to ribbon 984 ft 300 m roll ratio 3 1 media to ribbon 1476 ft 450 m roll ratio Ribbon core inside diameter 1 in 25 4 mm For RFID smart labels the minimum ribbon width is determined by the minimum label width for the transponder being used For the list of approved transponders and related size and placement specifications go to http www rfid zebra com
8. 64 R4Mplus User Guide Configuration i Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 17 of 20 Parameter LCD Display Action Explanation FORMAT CONVERT Format Convert The Format Convert setting is used when upgrading from a printer of lower resolution to a printer of higher resolution and the user does not wish to modify their formats Example If your original formats were written for a 150 dpi printer and your new printer is 300 dpi you would choose150 300 Default None Selections None 150 300 150 600 200 600 300 600 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter IDLE DISPLAY Idle Display If a real time clock RTC is installed this parameter selects the LCD options for the RTC Default FW Version Selections FW Version MM DD YY 24HR MM DD YY 12HR DD MM YY 24HR DD MM YY 12HR 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter RTC DATE RTC Date If the RTC is installed this parameter allows changing of the date 1 Press SELECT to select the parameter 2 Press PLUS to increase the value of the selected digit 3 Press MINUS to move to the next digit 4 Press SELECT to accept any changes and deselect the
9. Parameter LCD Display Action Explanation PROTOCOL Setting Protocol Protocol is a type of error checking system Depending on the selection an indicator may be sent from the printer to the host computer signifying that data has been received Select the protocol that is requested by the host computer Further details on protocol can be found in the ZPL IT Programming Guide Volume I Default None Selections None Zebra ACK NACK Zebra is the same as ACK_NACK except that with Zebra the response messages are sequenced If Zebra is selected the printer must use DTR DSR host handshake protocol 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter NETWORK ID Setting Network ID Network ID is used to assign a unique number to a printer used in an RS 422 RS 485 network This gives the host computer the means to address a specific printer If the printer is used in a network you must select a network ID number This does not affect TCP IP or IPX networks Default 000 Range 000 to 999 1 Press SELECT to select the parameter 2 Press PLUS to increase the value of the selected digit 3 Press MINUS to move to the next digit 4 Press SELECT to accept any changes and deselect the parameter R4Mplus User Guide 59 Configuration Configuration and Calibration LCD Displays Table 7 Printer Parameters
10. Zebra R4Mplus Industrial Commercial Printer User Guide Ya 2004 ZIH Corp The copyrights in this manual and the label printer described therein are owned by Zebra Technologies All rights are reserved Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability IBM is a registered trademark of IBM Corporation Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated Zebra Stripe ZPL ZebraNet ZebraLink and ZPL II are registered trademarks of Zebra Technologies All other brand names product names trademarks and registered trademarks are property of their respective holders Customer Order 21067L Manufacturer Part 21067L Rev 2 eedback Is Important Your feedback helps us improve our documents to better serve you Please take a few minutes to evaluate your experience using this document Product and Personal Information 1 What printer are you using 2 What document are you using 3 Have you ever worked with our product before Yes No If Yes how many years months 4 What is your education level Document Usability Check the rating that applies to your experience using this document Content Excellent Good Poor The information I needed was available The information
11. Contacts 2e aa AA eer biete seres XX Ilo se hp Gee p e epe eee XX About this Document 200000 02 e eee xxi Document Conventions 0c eee eee eee xxii Related Documents 0c ee eee ee eee xxiv R4Mplus User Guide xix Preface Contacts Contacts Support XX You can contact Zebra Technologies Corporation USA at any of the following Visit us at www zebra com Our Mailing Address Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Telephone 1 847 634 6700 Facsimile 1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK Telephone 44 0 1494 472872 Facsimile 44 0 1494 450103 You can contact Zebra support at any of the following Caution The Web address is case sensitive The SS must be all caps Web address www zebra com SS service_support htm US Phone Number 1 847 913 2259 UK International Phone Number 44 0 1494 768289 R4Mplus User Guide About this Document Preface m About this Document The User Guide contains the following chapters Table 1 User Guide Contents Introduction This chapter shows the operational controls and location of major components needed in the loading of media and ribbon Printer Setup The chapter provides the tasks that you must complete and the Issues that you must consider before you load a
12. H handshake protocol 58 hardware control signal descriptions 106 head close action 62 Head Open message 93 Head Over Temp message 93 Head Under Temp message 93 host handshake 58 humidity requirements 10 I idle display for RTC 65 images list 52 initialize flash memory 54 initialize memory card 53 inspect printer 9 install memory card 42 interconnections parallel port 110 RS 232 107 RS 422 RS 485 109 interfaces data connections 105 system connections 13 international safety organization marks 12 IP address 66 IP protocols 66 IP resolution 66 R4Mplus User Guide L label left position adjustment 64 label top position adjustment 63 language displayed 68 LCD display adjustment 64 LCD error conditions and warnings 92 left edge of label adjustment 64 liner removal liner take up mode 28 rewind peel off mode 30 liner take up mode liner removal 28 loading media 27 list all information 53 bar codes 52 fonts 52 formats 52 images 52 setup 52 load factory defaults 104 loading ribbon 36 lubrication 88 M manual calibration 38 maximum label length setting 51 media non continuous web media 15 RFID smart labels 17 specifications 114 types of media 15 media door 2 media loading fanfold media 34 liner take up mode 27 peel off mode 25 rewind peel off mode 29 tear off mode 23 media power up action 62 media removal rewind mode 32 media sen
13. HEAD UNDER TEMP f Caution An improperly connected printhead data or power enough to cause severe burns Allow the printhead to cool The printhead is under Continue printing while the printhead temperature reaches the correct operating temperature The environment may be too cold for proper printing Relocate the printer to a warmer area R4Mplus User Guide 93 Troubleshooting LCD Error Conditions and Warnings Table 14 Error Conditions and Warnings Continued Error Potential Problem Recommended Solution OUT OF MEMORY There is not enough memory Insufficient DRAM for the label length to perform the function shown downloaded fonts graphics and images id m Mne of ihe erior Ensure that the device such as FLASH ge memory or PCMCIA card is installed and not write protected or full Ensure that the data is not directed to a device that is not installed or available 94 R4Mplus User Guide Troubleshooting Print Quality Problems Print Quality Problems Table 15 Print Quality Problems and Solutions Issue o Potential Problem Recommended Solution General print quality issues You are using an incorrect Consult your authorized media and ribbon combination for your application reseller distributor for information and advice The printer is set at an excessive print speed to achieve optimal quality For optimal print quality set the print speed to a lower setting via ZPL II the
14. LIMITATIONS AND RELEASE OF LIABILITY To the extent that the SOFTWARE and or FIRMWARE covered by this PSFLA includes emulation libraries emulation libraries are offered as is ZEBRA does not provide any warranty associated with the emulation libraries The emulation library does not work 100 correctly or cover 100 of the functionality of the printer language being emulated Modifications may be required for each target application If such modification is necessary prior to making any such modification you are required to contact ZEBRA to obtain express written consent to make such modification Ifthe emulation library is sold separately by an authorized party other than ZEBRA RESELLER A party other than ZEBRA which is authorized by ZEBRA to distribute the SOFTWARE and or FIRMWARE with its application so long as the SOFTWARE and or FIRMWARE is used with a ZEBRA printer or is sold bundled with a printer to an end user by a RESELLER and if claims are made by the RESELLER that the emulation library performs as a 100 emulation solution ZEBRA is not responsible if the emulation library does not work as advertised by the RESELLER Furthermore ZEBRA is not liable for any damages directly or indirectly relating to such emulation library which is sold separately by the RESELLER or which is sold bundled with a printer to an end user by the RESELLER R4Mplus User Guide Warranty Information Printer Software and Firmware Li
15. Parameter LCD Display Action Explanation LEFT POSITION Adjusting Left Position This parameter establishes how far from the left edge of a label the format begins to print by adjusting horizontal positioning on the label Positive numbers adjust the printing to the left by the number of dots selected negative numbers shift printing to the right Default 0000 Range 9999 to 9999 1 Press SELECT to select the parameter 2 Press MINUS to move to the next position 3 Press PLUS to change between or to increase the value of the digit The displayed value represents dots For a negative value enter the value before changing to the minus sign 4 Press SELECT to accept any changes and deselect the parameter WEB 5 These parameters are automatically set during the calibration procedure MEDIA S They should be changed only by a qualified service technician See the Maintenance Manual for more information on these parameters RIBBON 5 TAKE LABEL S Press PLUS repeatedly to skip these parameters MEDIA LED RIBBON LED LED ADJUST LCD Display Adjustment This parameter allows you to adjust the brightness of your display if your display is difficult to read Range 00 to 19 1 Press SELECT to select the parameter 2 Press MINUS to decrease the value reduce brightness 3 Press PLUS to increase the value increase brightness 4 Press SELECT to accept any changes and deselect the parameter
16. Backplate Rewind Spindle Adjustment Dial Printhead Assembly AUNE R4Mplus User Guide 33 Printer Operation Load Fanfold Media Load Fanfold Media Fanfold media feeds through either the bottom or rear access slot See Figure 21 A 34 To load fanfold media complete these steps T a Fk O N Press the printhead open lever The printhead assembly springs up Caution Ensure that the printhead is fully open and engaged in the upright position If you fail to latch the printhead it could fall on your hand during the procedure Flip down the media supply guide Slide the media guide as far from the main frame as possible Pass the fanfold media over the media supply hanger Flip up the media supply guide Slide in the media supply guide until it just touches but does not restrict the edge of the media Thread the media under the dancer through the slot in the transmissive sensor under the ribbon sensor and out the front of the printer Ensure the media is against the back of the transmissive sensor Then slide in the media guide until it just touches but does not restrict the edge of the media Close the printhead assembly Press PAUSE R4Mplus User Guide Printer Operation ie Load Fanfold Media Figure 21 Loading Fanfold Media Rear Feed Printhead Assembly Transmissive Sensor Label Supply Guide Label Supply Hanger Dancer Label Guide Printhead Open
17. I needed was easy to find The information and directions were clear The illustrations were helpful The document was arranged logically The Table of Contents and Index were helpful The Glossary was helpful The level of information was appropriate for my technical expertise Additional Comments Write any additional comments on the lines provided on the next page R4Mplus User Guide 3 Note Thank you for taking the time to provide us with feedback Fax 1 847 821 1795 Attention TechPubs CTC E mail techpubs zebra com ii R4Mplus User Guide e of Contents Proprietary Statement icio a uet eee ae ceh eee eee sess se cheeses vii Product Improvements 0 lr vii FCC Compliance Statement illii vii Canadian DOC Compliance Statement 0 0c cece eee eee viii Liability Disclaimer 5 rus mcd rios ae dod Rec Polos ichs e UR TG tad RR a Rod viii Limitation or Liability sss do iced dea cedri 6 d RR dS are dee Rede prp ee up ax viii COpyrighiS a mak rire need AGERE DRAERE RC HORS AKEN KER HARES OKA Ke ER viii Declaration of Conmonmninty ccc osc sis ced E a a BAR RR Sur xxn e inject den ix Warranty Information 2 5 2 c tice cient a aae a a a a aa E T ERR Rr rs xi Printer Prod cts 2 esed E b due Yer gre GA KPA ab ee RET e US Xi Printer Software and Firmware License Agreem
18. MEDIA POWER UP Media Power Up Establishes the action of the media when the printer is turned on Default Calibration Selections Calibration Recalibrates the media and ribbon sensors Length Determines the length of the label No Motion Media does not move Feed Feeds the label to the first web 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter HERD CLOSE Head Close Determines the action of the media after the printhead has been opened and then closed Default Calibration Selections Calibration Recalibrates the media and ribbon sensors Length Determines the length of the label No Motion Media does not move Feed Feeds the label to the first web 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter 62 RAMplus User Guide Configuration ia Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 15 of 20 Parameter LCD Display Action Explanation BACKFEED Backfeed Sequence This parameter establishes when and how much label backfeed occurs after a label is removed or cut in the peel off or cutter modes It has no effect in rewind or tear off modes This parameter setting can be superseded by the JS instruction when
19. RAMplus User Guide Printer Setup Types of Media Types of Media Your printer is capable of using various types of media These include continuous roll and fanfold media Figure 8 that may be labels or card stock and that may have optional perforations or registration holes The media also may have a radio frequency identification RFID chip and antenna inlay embedded in it sometimes called smart labels The following sections contain descriptions of the various types of media approved for use in your printer Figure 8 Roll and Fanfold Media Roll Media Fanfold Media AG We strongly recommend the use of Zebra brand supplies for continuous high quality printing A wide range of paper polypropylene polyester and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to ensure against premature printhead wear Note Because print quality is affected by media and ribbon printing speeds and printer operating modes it is very important to run tests for your applications Non Continuous Web Media Non continuous web media refers to individual labels that are separated by a gap notch or hole Figure 9 When you look at the media you can tell where one label ends and the next one begins Important Printhead life may be reduced by abrasion from exposed paper fibers when using perforated media R4Mplus User Guide 15 Printer Setup Types of Media Figure 9 Non Continu
20. Safety Organization Marks NOAGOOOOKI PITO D YOO a KW B amp Cc hms 12 R4Mplus User Guide Printer Setup Select a Communication Interface Select a Communication Interface The way that you connect your printer to a data source depends on the communication options installed in the printer Standard interfaces the RS 232 DB 9 serial data port and the IEEE 1284 compliant bidirectional parallel port For further information see Data Connections on page 105 Optional interfaces Socket Card for PCMCIA cards For further information on PCMCIA cards see nstall Memory Card on page 42 Optional Print Servers ZebraNet external PrintServer II PSII e PSII internal PrintServer factory installed only Enables the printer to be connected to 10Base T Ethernet networks For further information on PrintServer II see the PrintServer IT User and Reference Guide Zebra part number 45537L Serial Port Communicating using a serial data port see Figure 6 requires choosing the baud rate number of data bits stop bits parity and handshake default settings are 9600 baud 8 data bits 1 stop bit no parity and XON XOFF Parity only applies to data transmitted by the printer since the parity of received data is ignored See Serial Data Port on page 106 to configure the communication parameters The values selected must be the same as those used by the host equipment connected to the printer Figure 6 Communicating Usin
21. as metals or liquids Contact the supplier of your RFID reader for assistance with these types of issues Transponder Placement 70 Communication between the smart label and the printer is established when the transponder lines up with the printer s antenna The optimal transponder position varies with the transponder size its configuration and the type of RFID IC chip used Print quality may be affected by printing directly over the transponder In particular there is an area on each label immediately around the location of the IC chip where the printer may print with low quality Design your printed label around the location of the chip in the type of approved smart label that you select For the list of approved transponders and related placement specifications go to http www rfid zebra com r4m htm Important It is important to use transponders that have been specifically approved for use in the RAMplus printer Failure to do so may result in the inability to read or write to the embedded RFID tags As new transponders become commercially available Zebra will evaluate them for compatibility with this printer For the list of approved transponders go to http www rfid zebra com r4m htm R4Mplus User Guide RFID Guidelines a ZPL II Commands for RFID ZPL Il Commands for RFID Printing and encoding writing of smart labels is handled through the use of Zebra Programming Language ZPL Each transponder has
22. bar codes and graphics This section is not intended as an introduction to ZPL II If you are a new ZPL II user order the ZPL II Programming Guide part number 46530L or go to http support zebra com to download the guide For your programming do the following 1 Set up the printer and turn the power On I 2 Use any word processor or text editor capable of creating ASCII only files for example use Microsoft Word and save as a txt file and type in the label format exactly as shown in the sample label format that follows 3 Save the file in a directory for future use Use the zpl extension 4 Copy the file to the printer From the DOS command window use the COPY command to send a file to the Zebra printer For example if your file name is format1 zpl then type COPY FORMAT 1 ZPL XXXX where XXXX is the port to which your Zebra printer is connected such as LPT1 5 Compare your results with those shown If your printout does not look like the one shown confirm that the file you created is identical to the format shown then repeat the printing procedure If nothing prints refer to Printer Setup on page 7 Printer Operation on page 19 Configuration on page 43 Troubleshooting on page 91 to make sure that your system is set up correctly R4Mplus User Guide 81 RFID Guidelines Sample of RFID Programming Table 12 Sample ZPL Code and Results Line Type This Label Format Resulting Printout 1 AXA Z
23. bits of the host computer for accurate communications to take place Set the data bits to match the setting being used by the host computer Note Must be set to 8 data bits to use Code Page 850 Default 7 bits Selections 7 bits 8 bits 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter PARITY Setting Parity The parity of the printer must match the parity of the host computer for accurate communications to take place Select the parity that matches the one being used by the host computer Default None Selections None even odd 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter HOST HANDSHAKE Setting Host Handshake The handshake protocol of the printer must match the handshake protocol of the host computer for communications to take place Select the handshake protocol that matches the one being used by the host computer Default XON XOFF Selections XON XOFF DTR DSR RTS CTS 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter 58 R4Mplus User Guide Configuration ia Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 11 of 20
24. electrical conditions including a warehouse or factory floor For more information on the required conditions see General Specifications on page 112 Table 3 shows the temperature and relative humidity requirements for the printer when it is operating Table 3 Operating Temperature and Humidity mose TTenperoure a Thermal Transfer 41 to 104 F 5 to 40 C 20 to 85 non condensing Direct Thermal 32 to 104 F 0 to 40 C 20 to 85 non condensing Allow Proper Space The printer should have enough space around it for you to be able to open the media door To allow for proper ventilation and cooling leave open space on all sides of the printer Caution Do not place any padding or cushioning material behind or under the printer because this restricts air flow and could cause the printer to overheat Provide a Data Source If the printer will be located away from the data source the selected site must provide the appropriate connections to that data source For more information on the types of communication interfaces see Select a Communication Interface on page 13 10 RAMplus User Guide Printer Setup Connect the Printer to a Power Source Connect the Printer to a Power Source A Electric Shock Caution For personnel and equipment safety always use an approved three conductor power cord specific to the region or country intended for installation This cord must use an IEC 320 female connector and the a
25. fails the operation an area that is 500 dot rows of the media is voided instead of the entire rest of the media as in Figure 29 Figure 30 Sample Voided Label 2 Top of label A A VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID 800 dot rows VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID 500 dot rows VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID Y Y VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID Start of RFID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID pe VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID operation A Label length minus 800 dot rows Bottom of label 80 R4Mplus User Guide RFID Guidelines 5 Sample of RFID Programming Sample of RFID Programming ZPL II is Zebra s label design language ZPL II lets you create a wide variety of labels from the simple to the very complex including text
26. memory that can be read from through ZPL commands and most transponders have memory that can be written to The printer divides the ZPL commands that it receives into two categories RFID and non RFID such as the printing commands for bar codes or human readable text RFID commands are executed first ZPL commands also provide for exception handling such as setting the number of read write retries before declaring a transponder defective For example if an RFID transponder fails to program correctly or cannot be detected the printer ejects it and prints the word void across the label This process continues for the number of RFID tags specified by the RS command using the same data and format If the problems persist after the specified number of tags are ejected the printer removes the customer format from the print queue and proceeds with the next format if one exists in the buffer The following pages provide the ZPL II commands that can be used for RFID applications Important If a parameter is designated as not applicable any value entered for the parameter will be ignored but the place holder for the field is required R4Mplus User Guide 71 RFID Guidelines ZPL II Commands for RFID WT Write Tag Note Check the amount of data memory available for the tag that you will be using If more is sent than the memory can hold the data will be truncated Description The wT command allows you to program the current RFI
27. or FIRMWARE and destroy all copies of the SOFTWARE and or FIRMWARE and all of its component parts 5 COPYRIGHT All title and copyrights in and to the SOFTWARE and FIRMWARE the accompanying printed materials and any copies of the SOFTWARE and FIRMWARE are owned by ZEBRA or its suppliers All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE and or FIRMWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties This PSFLA grants you no rights to use such content If this SOFTWARE and or FIRMWARE contains documentation which is provided only in electronic form you may print one copy of such electronic documentation You may not copy the printed materials accompanying the SOFTWARE and or FIRMWARE 6 U S GOVERNMENT RESTRICTED RIGHTS All SOFTWARE and or FIRMWARE provided to the U S Government pursuant to solicitations issued on or after December 1 1995 is provided with the commercial rights and restrictions described elsewhere herein All SOFTWARE and or FIRMWARE provided to the U S Government pursuant to solicitations issued prior to December 1 1995 is provided with RESTRICTED RIGHTS as provided for in FAR 48 CFR 52 227 14 JUNE 1987 or DFAR 48 CFR 252 227 7013 OCT 1988 as applicable 7 EXPORT RESTRICTIONS You agree that you will not export or re export the SOFTWARE and or FIRMWARE any
28. possible Place a roll of media onto the media supply hanger as shown Flip up the media supply guide Slide in the media supply guide until it just touches but does not restrict the edge of the media Feed the media under the dancer through the slot in the transmissive sensor under the ribbon sensor and through the Peel Assembly Pull approximately 12 in 30 mm of media through the front of the printer Ensure the media is against the rear of the transmissive sensor Slide in the media guide until it just touches but does not restrict the edge of the media Pull down the peel lever to open the peel assembly Feed the liner over the tear off peel off bar and behind the peel assembly Close the printhead assembly Close the peel assembly using the peel lever The printer is paused the Pause light is on press PAUSE to enable printing Peeling starts automatically Press FEED to test R4Mplus User Guide 25 26 Printer Operation Load Roll Media Figure 14 Peel Off Mode poses ra Or Printhead Assembly Transmissive Sensor Media Supply Guide Media Supply Hanger Dancer Media Guide Printhead Open Lever Peel Assembly Label Peel Lever Tear Off Peel Off Bar R4Mplus User Guide Printer Operation ia Load Roll Media Liner Take Up Mode The Liner Take up option must be installed to use this mode See Figure 16 To load media in Liner Take Up Mode complete these ste
29. received as part of a label format see the ZPL II Programming Guide Volume I The difference between the value entered and 100 establishes how much backfeed occurs before the next label is printed For example a value of 40 means that 40 of the backfeed takes place after the label is removed or cut The remaining 60 takes place before the next label is printed A value of before means that all backfeed takes place before the next label is printed Default Default 90 Selections Default after before 10 20 30 40 50 60 70 80 off 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter LABEL TOP Adjusting Label Top Position The label top position adjusts the print position vertically on the label Positive numbers adjust the label top position further down the label away from the printhead negative numbers adjust the position up the label toward the printhead Default 0 Range 120 to 120 dot rows 1 Press SELECT to select the parameter 2 Press PLUS to increase the value The displayed value represents dots 3 Press MINUS to decrease the value 4 Press SELECT to accept any changes and deselect the parameter R4Mplus User Guide 63 Configuration Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 16 of 20
30. ribbon over the ribbon sensor under the printhead assembly and out the front of the printer 5 Hold the ribbon snug and free of wrinkles and in line with the guide mark near the left edge of the strip plate Close the printhead assembly 6 Wind the ribbon clockwise onto the ribbon take up spindle R4Mplus User Guide Printer Operation B Load the Ribbon Figure 23 Ribbon Path Strip Plate Printhead Assembly Release Knob Tension Blades Ribbon Take Up Spindle Ribbon Supply Spindle Ribbon Sensor Printhead Open Lever co oO Ol SS WN rn Remove the Ribbon To remove used ribbon complete these steps 1 If the ribbon has not run out break it between the strip plate and the ribbon take up spindle Caution Do not cut the ribbon on the ribbon take up spindle Doing so may damage the spindle 2 While turning the ribbon take up spindle release knob counterclockwise squeeze the ribbon against the ribbon take up spindle tension blades 3 When the tension blades collapse into the ribbon take up spindle hold the release knob and rotate the spent ribbon toward the rear of the printer Then slide the ribbon off the ribbon take up spindle R4Mplus User Guide 37 Printer Operation Calibrate the Printer Calibrate the Printer Auto Calibration Vi The R4Mplus automatically calibrates on power up During auto calibration the printer determines the label length and sensor settings Auto calibration occurs w
31. text to jump directly to the other location Command Line Examples All command line examples appear in Courier font For example you would type the following to get to the Post Install scripts in the bin directory Ztools Files and Directories All file names and directories appear in Courier New font For example the Zebra version number gt tar file andthe root directory Caution Important Note and Example These types of paragraphs are defined in the following examples Caution Advises you that failure to take or avoid a specific action could result in physical harm to you or the hardware Caution Advises you that failure to take or avoid a specified action could result in loss of data or hardware damage Important Provides information that is essential to the completion of a task Note Indicates neutral or positive information that emphasizes or supplements important points of the main text Example Provides an example often a scenario to better clarify a section of text R4Mplus User Guide Preface H Document Conventions Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described A table that contains the labels and descriptions follows the illustration See Figure 1 Figure 1 Example of an Illustration with Callouts ERROR DATA Power LED Pause LED Error LED Data LED AUNE R4Mplus User Guide xxiii Related Docume
32. to snug the liner 17 Ifthe printer is paused the pause light is on press PAUSE to enable printing Peeling starts automatically Press FEED to test R4Mplus User Guide 27 Printer Operation Load Roll Media Figure 16 Liner Take Up Mode Printhead Assembly Transmissive Sensor Label Supply Guide Label Supply Hanger Liner Take Up Dancer Label Guide Printhead Open Lever Peel Assembly Label Peel Lever Tear Off Peel Off Bar FOUWUMANDOKRWND nr Ha N Liner Removal 1 Pull the liner slide toward you see inset until it stops about a third of the way down the liner take up spindle Figure 17 Removing Liner from Liner Take Up Spindle Liner Slide Liner Slide Tab 2 Slide the liner from the take up spindle y Note The liner slide moves back in place once the liner is removed 28 R4Mplus User Guide Printer Operation a Load Roll Media Rewind Peel Off Mode The Rewind option must be installed to use this mode The option is shown in Figure 18 To load media in Rewind Peel Off Mode complete these steps 1 A ao a amp O ND 11 12 13 14 15 16 17 18 Press the printhead open lever The printhead assembly springs up Caution Ensure that the printhead is fully open and engaged in the upright position If you fail to latch the printhead it could fall on your hand during the procedure Flip down the media supply guide Slide the media guid
33. up the media supply guide Slide in the media supply guide until it touches but does not restrict the edge of the roll Feed the media under the dancer through the slot in the transmissive sensor under the ribbon sensor and out the front of the printer Ensure the media is against the back of the transmissive sensor Slide in the media guide until it touches but does not restrict the edge of the label Close the printhead assembly The printer is paused the Pause light is on press PAUSE to enable printing R4Mplus User Guide 23 24 Printer Operation Load Roll Media Figure 13 Tear Off Mode OND Ol BS WN Printhead Assembly Transmissive Sensor Label Supply Guide Label Supply Hanger Dancer Label Guide Printhead Open Lever Printed Label R4Mplus User Guide Printer Operation ES Load Roll Media Peel Off Mode This setting works only with the Peel Off Option installed on the printer Figure 14 shows the printer with the Peel Off Option To load media in Peel Off Mode complete these steps 1 A OOA O N 10 11 12 13 14 Press the printhead open lever The printhead assembly springs up Caution Ensure that the printhead is fully open and engaged in the upright position If you fail to latch the printhead it could fall on your hand during the procedure Flip down the media supply guide Slide the media guide as far from the printer main frame as
34. workmanship for 90 days except where otherwise noted from date of purchase This warranty becomes void if the item is modified improperly installed or used or damaged by accident or neglect Supplies Products Supplies are warranted to be free from defect in material and workmanship for a period of six 6 months for media and twelve 12 months for ribbon from the date of shipment by Zebra This is provided the user has complied with storage guidelines handling and usage of the supplies in Zebra printers Zebra s sole obligation under these warranties is to furnish parts and labor for the repair or possible replacement of products found to be defective in material or workmanship during the warranty period Zebra may in its discretion issue a credit for any such defective products in such amount as it deems reasonable Warranty Exclusions amp Conditions Statement The warranties provided above are the only warranties applicable No other warranties expressed or implied are given Zebra does not make any IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE in connection with its sale of products or services While Zebra s desire is to be responsive to specific needs and questions Zebra does not assume responsibility for any specific application to which any products are applied including but not limited to compatibility with other equipment All statements technical information or recommendations relating to Zebra
35. your hand during the procedure 2 Remove the media and ribbon 3 Use the Preventive Maintenance Kit Zebra part number 47362 or a solution of 90 Isopropyl alcohol and 10 deionized water and swab Wipe along the print elements from end to end The print elements are on the brown strip just behind the chrome strip on the printhead Allow the solvent to evaporate 4 Manually rotate the platen roller and clean thoroughly with solvent and a pad 5 Brush or vacuum any accumulated paper lint and dust away from the media and ribbon paths 6 Reload media or ribbon and close the printhead assembly R4Mplus User Guide 85 Routine Care and Adjustments Cleaning Procedures printhead with Save A Printhead cleaning film This specially coated material removes contamination buildup without damaging the printhead Call your authorized Zebra reseller for more information 3 Note If print quality has not improved after performing this procedure try cleaning the Figure 31 Cleaning the Printhead and Platen Roller Printhead Assembly Transmissive Sensor Platen Roller Ribbon Sensor Take Label Sensor Aa BS WN rn Clean the Sensors Brush or vacuum any accumulated paper lint and dust away from the printer sensors Refer to Figure 31 The transmissive sensor and ribbon sensor should be cleaned on a regular basis to ensure proper operation of the printer For printers with the peel off liner take up and or rewind option
36. 01 All Zebra Technologies Corporation products are sold with warranties Following is some general information Printer Products Printers All printers excluding printheads are warranted against defect in material or workmanship for twelve 12 months from the purchase date Proof of purchase or shipment date is required to validate the warranty period The warranty becomes void if the equipment is modified improperly installed or used damaged by accident or neglect or if any parts are improperly installed or replaced by the user Note Products returned must be packaged in the original or comparable packing and shipping container In the event equipment is not so packaged or if shipping damage is evident it will not be accepted for service under warranty Surface transportation charges for return to customers in the continental United States is paid by Zebra Otherwise Zebra pays CPT carriage paid to nearest airport customer pays customs duties taxes and freight from airport to destination If Zebra determines that the product returned for warranty service or replacement is not defective as herein defined the customer will pay all handling and transportation costs Printheads Since printhead wear is part of normal operation the original printhead is covered by a limited warranty as indicated below Warranty period begins on purchase date Printhead Warranty Period Bar code label printer printheads 6 months Card printer prin
37. 6 print speed adjustment 49 print width setting 51 proprietary statement vii protocol setting 59 R real time clock RTC date change 65 idle display 65 time change 65 registration problems 96 relative humidity requirements 10 removing printed media from rewind spindle 32 ribbon 37 replacing fuse 89 reporting shipping damage 9 resolution effects on formats 65 rewind mode adjust media alignment 33 cleaning rewind option 87 liner removal 30 loading media 29 removing printed media 32 122 RFID error status 67 guidelines 69 RFID test 67 RFID test procedure 103 sample ZPL commands 81 smart labels 17 transponder placement 70 ZPL commands 71 ribbon loading 36 removing 37 Ribbon in message 92 Ribbon Out message 92 specifications 115 troubleshooting wrinkles 95 ribbon sensor calibration 56 roll media loading 23 RS 232 serial data port 106 ruse replacement 89 S select a printer site 10 self tests CANCEL key 99 communication diagnostics 102 FEED key 101 PAUSE key 100 RFID 103 sensor profile 55 serial communications setting through front panel 57 serial data port 106 setup checklist 8 shipping damage 9 site requirements 10 smart labels 17 spacing requirements 10 specifications AC power cord 11 general 112 media 114 printing 113 ribbon 115 supported bar codes 117 Zebra Programming Language ZPL ID 117 storage requirements 9 R4Mplus User
38. BBON LED rM i LCD ADJUS bP Sue Rt wine enm PA SA AP MODES ENABLED AAP PAYAG MODES DISABLED 832 8 MM FULL nina aa RESOLUTIO SP920C lt FIRMWARE V23 0 0 54 HARDWARE ID CUSTOMIZED CONFIGURATION 584k RAM 0512k ce see ONBORRD FLASH NONE FORMAT CONVERT 000 DISPLAY P30 INTERFACE NONE 2a aaa s OPTION FW VERSION IDLE DISPLAY 1572 700 RTC DATE 00300514 wiwi renun RTC TIME NONE sa mwaaa anuna ZEBRA NET II Alien 20 00 88 RFID VERSION ePC Class 1 RFID TAG Once GLi2472 O2 J5R666i22 79000 1 VH1 FIRMWARE IN THIS PRINTER IS COPYRIGHTED The configuration shown on the label may be changed either temporarily for specific label formats or ribbon and label stock or permanently by saving the new parameters in memory See Basic Configuration on page 46 for further information about the configuration procedure To perform the CANCEL Self Test complete these steps 1 Turn the printer Off O 2 Press and hold CANCEL while turning On I the printer 3 Release CANCEL after the DATA light turns off approximately five seconds R4Mplus User Guide 99 Troubleshooting Printer Diagnostics PAUSE Self Test This self test can be used to provide the test labels required when making adjustments to the printer s mechanical assemblies or parameter settings See the sample printout in Figure 34 1 2 3 100 Figure 34 PAUSE Test Labe
39. D tag Format wTb r m w f v Table 8 identifies the parameters for this format Table 8 WT Parameters b block number Accepted values 0 to n where n is the maximum number of blocks for the tag Default value 0 r number of retries Accepted values 0 to 10 Default value 0 m motion Accepted values 0 Feed label after writing 1 No Feed after writing Other ZPL may cause a feed Default value 0 w write protect Accepted values 0 Not write protected 1 Write protect Default value 0 f data format Accepted values O ASCII 1 Hexadecimal Default value 0 v verify valid data Default value y Accepted values n Do not verify y Verify valid data Hex A5A5 in the first two bytes before writing Not applicable for RAMplus 72 R4Mplus User Guide RFID Guidelines E ZPL II Commands for RFID paaa Example This sample encodes data RFIDRFID and will try writing up to five times if necessary XA WT 5 FDRFIDRFID FS XZ R4Mplus User Guide 73 RFID Guidelines ZPL II Commands for RFID RT Read Tag Description The RT command tells the printer to read the current RFID tag data The data can be sent back to the host via the HV command Format RT b n f r m s Table 9 identifies the parameters for this format Table 9 RT Parameters number to be assigned to the field Accepted values 0 to 9999 Default value 0
40. EBRA RSQ FS 5A65627261000000 2 3 WT FDZebra FS 4 FO100 100 A0n 60 FNO FS 3 FO100 200 A0n 40 FNI FS 6 7 8 RTO FS ART1 1 FS XZ Line 1 Indicates start of label format Line 2 Indicates no movement for media Line 3 Writes the data Zebra to the tag Line 4 Print field number 0 at location 100 100 FNO is replaced by what we read on line 6 Line 5 Print field number 1 at location 100 200 FN1 is replaced by what we read on line 7 Line 6 Read Tag into field number 0 in ASCII format default Line 7 Read Tag into field number 1 in hexadecimal format Line 8 End of label format 82 R4Mplus User Guide PTER 6 utine Care and Adjustments This chapter discusses printer cleaning and minor adjustments Contents Cleaning Procedures cece eee eee eeee 84 Clean the Exterior n nnana ccc eee 84 Clean the Interior 0 0 0 teens 85 Clean the Sensors 00020 cece eee eee eee eee 86 Clean the Rewind Option eee 87 Clean the Peel Off Assembly 220 005 88 Lubrication cc eee eens 88 Fuse Replacement 000 ce eee eee eee eae 89 R4Mplus User Guide Routine Care and Adjustments Cleaning Procedures Cleaning Procedures Vi Specific cleaning procedures are provided on the following pages Table 13 shows a recommended cleaning schedule Table 13 Recommended Cleaning Schedule Area Method Pri
41. Establishes the position of the media over the tear off bar after printing PRINT MODE Tear Off default setting Peel Off Cutter Rewind For more details see Table 2 MEDIA TYPE Non continuous default setting Continuous SENSOR TYPE Web default setting Mark PRINT METHOD Thermal transfer default setting using a ribbon Direct thermal no ribbon 4 R4Mplus User Guide Introduction S Front Panel Print Modes You can view the current print mode on the LCD on the front panel of the printer Refer to Configuration and Calibration LCD Displays on page 49 for more detailed information Print modes should match the media and printer options chosen Print mode choices are listed in Table 2 Table 2 Print Mode Options Tear Off Mode Use for most applications Each label or strip of labels can be torn Default setting off after printing Peel Off Mode Use only if printer has the peel option Liner material is peeled away from the label as it is printed After the printed label is removed the next label prints Cutter Mode Use only if printer has a cutter option Printer automatically cuts the label after it is printed Rewind Mode Use only if printer has the rewind The media and or liner are rewound option onto a core as they are printed R4Mplus User Guide 5 Introduction Printer Media Compartment Printer Media Compartment Figure 3 shows a simplified view of your printer Depending on installed opt
42. External View 2 2 2 a 2 Front Panel 5 aan Kaha de contin dard gr EARN Ore etes a dub 3 LCD Display Settings 0 00 0 eee eee 4 Print Modes Ha 5 Printer Media Compartment ee eeee 6 R4Mplus User Guide Introduction External View External View Figure 1 shows the outside of the printer Figure 1 External View 1 Electronics cover 2 Front panel 3 Media door R4Mplus User Guide Front Panel The front panel keys and lights are shown in Figure 2 Figure 2 Front Panel Controls and LEDs POWER PAUSE Power LED Pause LED Error LED Data LED LCD PLUS Key SETUP EXIT Key CANCEL Key PAUSE Key FEED Key SELECT Key MINUS Key R4Mplus User Guide Introduction Front Panel Introduction Front Panel LCD Display Settings Table 1 shows front panel LCD display settings that you may wish to adjust and what they mean Refer to Basic Configuration on page 46 for more detailed information on each setting Table 1 Front Panel LCD Display Settings LCD Display Meaning Available Settings PRINTER READY Ready to print labels or to configure the printer All printer self tests have been performed successfully DARKNESS The larger the number the darker the print The range is 0 to 30 with a default setting of 10 PRINT SPEED The print speed is given in inches per second The larger the number the faster the label prints TEAR OFF
43. Front Panel Lights 22 Load Roll Media a 23 Tear Off Mode 0 0 00 0c cece eee ee 23 rr unu 24 Liner Take Up Mode 0 000 cee eee 27 Rewind Peel Off Mode 0 0c ccc eee eee eee 29 Rewind Mode 000 ccc eee eae 31 Adjust Media Alignment for Rewind Option 33 Load Fanfold Media 0 0 0 cece eee eee eee 34 Load the Ribbon 0 000 00a 36 Remove the Ribbon a 37 Calibrate the Printer anaana anaana 38 Auto Calibration a 38 Manual Calibration ees 38 Print a Configuration Label aaaea 39 Adjust Printhead Pressure 00 cee eee eee 41 Install Memory Card 2 42 R4Mplus User Guide Printer Operation Front Panel Front Panel The front panel display shows the printer s operating status and allows you to change settings as needed to work with your media and label formats The front panel keys and lights are shown in Figure 12 Descriptions for each are located in Table 4 and Table 5 Figure 12 Front Panel POWER PAUSE ERROR il 1 Power LED 2 Pause LED 3 Error LED 4 Data LED 5 LCD 6 PLUS Key 7 SETUP EXIT Key 8 CANCEL Key 9 PAUSE Key 10 FEED Key 11 SELECT Key 12 MINUS Key 20 R4Mplus User Guide Printer Operation E Front Panel Front Panel Keys Table 4 Front Panel Keys FEED Forces the printer to feed one b
44. Guide subnet mask 66 support xx surface for the printer 10 system interfaces 13 T tear off mode loading media 23 tear off position adjustment 50 temperature requirements 10 thermal transfer mode ribbon considerations 18 selecting through front panel 51 time change for RTC 65 top of label adjustment 63 transponder placement 70 types of media continuous media 16 non continuous web media 15 RFID smart labels 17 R4Mplus User Guide Index KI U unpack printer 9 W web media 15 Z Zebra Programming Language ZPL II AHV Host Verification 76 RS RFID Setup 77 ART Read Tag 74 AWT Write Tag 72 features 117 prefix and delimiter characters 61 sample RFID Programming 81 selecting ZPL mode 62 123 Ed Index e ew Zebra 124 R4Mplus User Guide p Zebra Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Telephone 1 847 634 6700 Facsimile 1 847 913 8766 Zebra Technologies Europe Limited Zebra House The Valley Centre Gordon Road High Wycombe Buckinghamshire HP13 6EQ UK Telephone 44 0 1494 472872 Facsimile 44 0 1494 450103 Customer Order 21067L Manufacturer Part 21067L Rev 2 2004 ZIH Corp
45. IS AGREEMENT IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS DO NOT OPERATE THE PRINTER AND PLEASE PROMPTLY RETURN THE PRINTER ENCLOSURES AND ALL PACKAGING FOR A FULL REFUND Zebra Technologies Corporation ZEBRA hereby grants you a non exclusive non transferable license to use the SOFTWARE and FIRMWARE embedded in the printer and the accompanying documentation according to the following terms 1 The printer enclosed with or otherwise associated with this Agreement has or includes certain SOFTWARE and FIRMWARE therein which is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties The SOFTWARE and FIRMWARE is licensed not sold Such SOFTWARE and or FIRMWARE may include but is not limited to SOFTWARE and or FIRMWARE that is licensed under one or more of the following trademarks ZPL Zebra Programming Language Zebralink Web View Web Alert ZBI Zebra Basic Interpreter BAR ONE ZTools Utilities ZebraNet View for IP ZebraNet Alert PC Management Program ZebraNet View for Networks and ZebraNet Connect 2 GRANT OF LICENSE This License grants you the following rights SOFTWARE and FIRMWARE You may use access display run or otherwise interact with RUN the SOFTWARE and FIRMWARE in connection with operating the printer which is enclosed with or otherwise associated with this PSFLA PRINTER The primary user of the PRINTER may make a secon
46. Lever NO of WD nr R4Mplus User Guide 25 Printer Operation Load the Ribbon Load the Ribbon Vi 36 The ribbon supply spindle in your printer is a dual tension variety Most applications require the spindle to be in the normal position The low tension position is recommended only when a wide ribbon is used or normal tension hampers the ribbon movement Note Always use ribbon that is wider than the media The smooth liner of the ribbon protects the printhead from wear For direct thermal printing do not load ribbon in the printer To load ribbon complete these steps 1 Set the spindle for normal or low tension To place the spindle in the normal position firmly pull out the spindle end cap until it extends and clicks in place as shown in Figure 22 To place the spindle in the low tension position firmly push in the end cap until it retracts and clicks in place as shown in Figure 22 Figure 22 Ribbon Spindle Normal and Low Tension 1 Normal Position Spindle End Cap Extended 2 Low Tension Position Spindle End Cap Retracted 2 See Figure 23 Press the printhead open lever The printhead assembly springs up Caution Ensure that the printhead is fully open and engaged in the upright position If you fail to latch the printhead it could fall on your hand during the procedure 3 Orient the ribbon as shown Push the ribbon roll completely onto the ribbon supply spindle 4 Pull the end of the
47. MAT PREFIX DELIMITER CHAR ZPL MODE MEDIA POWER UP HEAD CLOSE BACKFEED LABEL TOP LEFT POSITION WEB S MEDIA S RIBBON S TAKE LABEL MEDIA LED RIBBON LED LCD ADJUST MODES ENABLED MODES DISABLED RESOLUTION FIRMWARE lt gt EH lt gt SEH 832 8 MM sPg20C lt V23 0 0 54 HARDWARE ID CUSTOMIZED CONFIGURATION 3584k RAM ONBORRD FLASH MITES FORMAT CONVERT P30 INTERFACE NES 5 oases OPTION IDLE DISPLAY RIC DATE 00 RIC TIME E ZEBRA NET II Alien 00 00 88 RFID VERSION ePC Class 1 RFID TAG TYPE 7 9000 1 VH1 R4Mplus User Guide Printer Operation O Adjust Printhead Pressure Adjust Printhead Pressure See Figure 25 This adjustment may be necessary if printing is too light on one side or if thick media is used Figure 25 Printhead Pressure Adjustment Dials Pressure Adjustment Dials The pressure adjustment dials for the R4Mplus each have four possible settings designated by blocks of increasing size embossed on the print mechanism The smallest block fully counterclockwise is considered position 1 and the largest block fully clockwise is considered position 4 Set Printhead Pressure Depending on which printer you have use Table 6 to select the initial dial settings for your media Some media types require higher pre
48. NTIES AND CONDITIONS EITHER EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO ANY IF ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE OF LACK OF VIRUSES AND OF LACK OF NEGLIGENCE OR LACK OF WORKMANLIKE EFFORT ALSO THERE IS NO WARRANTY OR CONDITION OF TITLE OF QUIET ENJOYMENT OR OF NONINFRINGEMENT THE ENTIRE RISK ARISING OUT OF THE USE OR PERFORMANCE OF THE SOFTWARE AND FIRMWARE IS WITH YOU ZEBRA DOES NOT WARRANT THAT THE OPERATION OF THE SOFTWARE OR FIRMWARE WILL BE UNINTERRUPTED OR ERROR FREE EXCLUSION OF ALL DAMAGES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL ZEBRA OR ITS SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL INCIDENTAL DIRECT INDIRECT SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR ANY INJURY TO PERSON OR PROPERTY DAMAGES FOR LOSS OF PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION FOR LOSS OF PRIVACY FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE FOR NEGLIGENCE AND FOR ANY PECUNIARY OR OTHER LOSS WHATSOEVER ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE OR FIRMWARE WHETHER BASED ON CONTRACT TORT NEGLIGENCE STRICT LIABILITY OR OTHERWISE EVEN IF ZEBRA OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES THIS EXCLUSION OF DAMAGES SHALL BE EFFECTIVE EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE 10
49. PLUS to print a media sensor profile 3 Press SELECT to deselect the parameter R4Mplus User Guide 55 Configuration Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 8 of 20 Parameter LCD Display Action Explanation MEDIA AND RIBBON Media and Ribbon Sensor Calibration Manual Calibration Performing the manual calibration procedure resets the sensitivity of the sensors to detect the media and ribbon you are using more accurately With the sensors at their new sensitivity the printer then performs the manual calibration Changing the type of ribbon and or media may require resetting the sensitivity of the media and ribbon sensors 1 2 10 11 12 Press SELECT to display CALIBRATE Press PLUS to start the calibration procedure LORD BACKING is displayed Open the printhead Remove approximately 8 in 200 mm of labels from the media roll enough so that only the liner material is threaded between the media sensors when the media is loaded Press PLUS to continue To cancel the operation press MINUS REMOVE RIBBON is displayed Remove the ribbon sliding it as far to the right as possible has the same effect as removing it Close the printhead Press PLUS to continue To cancel the operation press MINUS CALIBRATING PLEASE WAIT is displayed The printer automatically adjusts the scale gain of the signals it rec
50. Press SETUP EXIT to leave the front panel menu SAVE CHANGES PERMANENT displays For other save options see Exit Configuration Mode on page 44 10 Press SETUP EXIT again SAVING PERMANENT displays One or more labels may feed out depending on your settings The LCD displays PRINTER READY 48 R4Mplus User Guide Configuration KA Configuration and Calibration LCD Displays Configuration and Calibration LCD Displays Table 7 covers all of the configuration options for your printer Parameters are shown in the order in which they are displayed when you press PLUS after entering the setup mode Throughout this process press PLUS to continue to the next parameter or press MINUS to return to the previous parameter in the cycle Refer to Basic Configuration on page 46 for information on changing just the basic print settings Table 7 Printer Parameters and Other LCD Displays Page 1 of 20 Parameter LCD Display Action Explanation DARKNESS Adjusting Print Darkness Set the darkness to the lowest setting that provides good print quality Darkness set too high may cause ink to smear or the printer may burn through the ribbon Darkness settings are dependent upon a variety of factors including ribbon type media and the condition of the printhead You may adjust the darkness for consistent high quality printing Darkness settings also may be changed by the driver or software settings To determine if your print darkness set
51. The printer is on PAUSE Off Normal printer operation On The printer has stopped all printing operations Flashing The Pause light flashes when when initializing FLASH or PCMCIA memory and in Peel Off Mode when the label is available ERROR Off Normal printer operation no errors Slow flashing RIBBON IN warning HEAD UNDER TEMP warning or HEAD OVER TEMP error Fast flashing HEAD OPEN error On PAPER OUT or RIBBON OUT errors DATA Off Normal printer operation no data being received or processed One flash CANCEL is pressed and a format is successfully cancelled Slow flashing The printer is unable to accept more data from the host Fast flashing The printer is receiving data On A partial format has been received and no subsequent data activity 22 R4Mplus User Guide Printer Operation EG Load Roll Media Load Roll Media Tear Off Mode Tear Off Mode is the default mode The printer is set to this mode in the factory To load media in Tear Off Mode complete these steps 1 A NO Oc fF WS N Press the printhead open lever The printhead assembly springs up Caution Ensure that the printhead is fully open and engaged in the upright position If you fail to latch the printhead it could fall on your hand during the procedure Flip down the media supply guide Slide out the media guide as far from the printer frame as possible Place the roll of media on the media supply hanger and orient the media properly Flip
52. This parameter allows you to change the language used on the front panel display Default English Selections English Spanish French German Italian Norwegian Portuguese Swedish Danish Spanish 2 Dutch Finnish Japanese 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter ZebraNet PrintServer II External or Internal option required 68 R4Mplus User Guide PTER 5 ID Guidelines This chapter provides an overview of how RFID works and the ZPL commands used to create RFID labels Contents Overview ee teen eens 70 Transponder Placement 0000 cece cece e eee 70 ZPL II Commands for RFID 0000 e eee eee eee 71 Sample of RFID Programming sa asaan aaaea 81 R4Mplus User Guide 69 RFID Guidelines Overview Overview The R4Mplus smart label printer encoder serves as a dynamic tool for both printing and encoding RFID labels tickets and tags The printer encodes information on ultra thin UHF RFID transponders embedded in smart labels It then immediately verifies proper encoding and prints bar codes graphics and or text on the label s surface For more information about RFID media see RFID Smart Labels on page 17 Function of an encoded smart label depends on factors such as where the label is placed on an item as well as on the contents of the item such
53. VOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID 79 RFID Guidelines ZPL II Commands for RFID paaa Example This example sets the printer to move the media to 800 dots from the top of the media or label length 500 from the bottom leading edge of the media and prints void 500 dots in vertical length Y axis in case of an error XA RS 800 500 2 PTFS XZ Figure 30 shows the resulting voided label Note where the void starts The media has been moved 800 dot rows from the top of the label label length minus 800 dot rows from the bottom leading edge of a label to bring the transponder into the effective area to read write a tag If the printer
54. ability to use such product even if Zebra Technologies Corporation has been advised of the possibility of such damages Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Copyrights The copyrights in this manual and the label printer described therein are owned by Zebra Technologies Corporation All rights are reserved Unauthorized reproduction of this manual or the software in the label printer may result in imprisonment of up to one year and fines of up to 10 000 17 U S C 506 Copyright violators may be subject to civil liability All trademarks and registered trademarks are property of their respective owners Copyright ZIH Corp All rights reserved viii R4Mplus User Guide Declaration of Conformity al DECLARATION OF CONFORMITY I have determined that the Zebra printers identified as the Z4Mplus Z6Mplus series manufactured by Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills Illinois 60061 3109 U S A Have been shown to comply with the applicable technical standards of the FCC For Home Office Commercial and Industrial use If no unauthorized change is made in the equipment and if the equipment is properly maintained and operated a n Wo R4Mplus User Guide ix a Declaration of Conformity V ew Zebra x R4Mplus User Guide nty Information Effective November 1 20
55. ables This device complies with Part 15 rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Caution The Part 15 radio device operates on a non interference basis with other devices operating at this frequency when using the Zebra supplied antenna Any changes or modifications to the product not expressly approved by Zebra could void the user s authority to operate this device R4Mplus User Guide vii N Proprietary Statement Canadian DOC Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 ICID 3798A RFIDZAMI Liability Disclaimer Zebra Technologies Corporation takes steps to assure that its published Engineering specifications and manuals are correct however errors do occur Zebra Technologies Corporation reserves the right to correct any such errors and disclaims liability resulting therefrom Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation consequential damages including loss of business profits business interruption or loss of business information arising out of the use of or the results of use of or in
56. agnostics 00 0000 eee eee Power On Self Test 0 0 0 0 00 cc cece eee eens CANCEL Self Test 0 0 cee eee PAUSE Self Test 0 0 0 0 0 00 eens FEED Self Test 0 0 2 0 0 0 eens Communication Diagnostics Test REID Test ee Sng on ree e epe ers ee ges 91 Troubleshooting LCD Error Conditions and Warnings LCD Error Conditions and Warnings The LCD displays error condition messages and warnings if the printer detects a problem The messages along with their causes and solutions are listed in Table 14 Table 14 Error Conditions and Warnings Error o Potential Problem Recommended Solution RIBBON OUT In thermal transfer mode the Load the ribbon correctly See Load the ribbon is not loaded or loaded Ribbon on page 36 incorrectly In thermal transfer mode the Perform the media and ribbon sensor ribbon sensor is not sensing calibration see Media and Ribbon correctly loaded ribbon Sensor Calibration Manual Calibration on page 56 RIBBON IN In direct thermal mode when Remove the ribbon and set the printer to ribbon is not used direct thermal mode See Selecting Print Method on page 51 Ensure that the printer driver or software settings are correctly set PAPER OUT The media is not loaded or Reload the media See Load Roll Media loaded incorrectly on page 23 The printer is set for Either load the correct media or set the non continuous media but printer for the corre
57. alue of the selected digit 3 Press MINUS to move to the next digit 4 Press SELECT to accept any changes and deselect the parameter RFID TEST QUICK SLOW RFID Test In both versions of this test the printer attempts to read and write to a transponder In the slow test the printer also checks the reader version number If the printer fails the test the front panel displays an error message 1 Place an RFID label over the reader no movement occurs with the test 2 Press SELECT to select the parameter 3 Press MINUS to select QUICK OR Press PLUS to select SL OL 4 If necessary press PLUS to select CONTINUE 5 Press SELECT to deselect the parameter RFID ERR STRTUS RFID Error Status If an error condition exists a message may be displayed here PASSWORD LEVEL Password Level This parameter allows you to select whether certain Zebra selected menu items selected items or all menu items all items are password protected Default Selected items Selections Selected items all items 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter R4Mplus User Guide 67 Configuration Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 20 of 20 Parameter LCD Display Action Explanation LANGUAGE Selecting the Display Language
58. and Other LCD Displays Page 12 of 20 Parameter LCD Display Action Explanation COMMUNICATIONS Setting Communication Diagnostics Mode The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer When diagnostics is selected all data sent from the host computer to the printer is printed as straight ASCII hex characters The printer prints all characters received including control codes such as CR carriage return A sample printout is shown in Figure 28 Figure 28 Communication Diagnostics Test Printout FS FO394 25 AA 5E 46 53 5E 46 4F 33 39 34 2C 32 35 5E 41 41 N 18 10 FDCcCOOO00 4E 2C 31 38 2C 31 30 5E 46 44 28 30 30 30 38 1007 9977 0FS 29 39 39 39 2D 39 39 39 39 5E 46 53 BD BA FOO 50 AAN 18 5E 46 4F 30 2C 35 30 5E 41 41 4E 2C 31 38 2C 10 FDCENTER STA 31 30 5E 46 44 43 45 4E 54 45 52 20 53 54 41 Default Normal mode Selections Normal mode diagnostics 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter 4 Turn the printer Off O to exit the communication diagnostics test and return to Normal mode Notes on diagnostic printouts FE indicates a framing error OE indicates an overrun error PE indicates a parity error NE indicates noise For any errors check that your communication parameters are
59. and sample label 102 communication interfaces 13 communication problems 97 configuration basic configuration 46 changing password protected parameters 45 enter configuration mode 44 exit configuration mode 44 LCD displays 49 configuration label printing and example 39 connect printer to data source 13 contacts xx continuous media 16 control prefix character 61 customer support xx 119 Ed Index D darkness adjustment FEED key self test 101 procedure 49 data bits 58 data cable requirements 14 data communications parallel ports 110 serial port 106 data ports parallel 110 serial 106 data source connections 10 date change for RTC 65 default gateway 67 delimiter character 61 diagnostics RFID test 67 diagnostic tests 98 direct thermal mode ribbon considerations 18 selecting through front panel 51 display language 68 document conventions xxii dpi conversion 65 E electronics cover 2 enter configuration mode 44 exit configuration mode 44 external view of printer 2 F factory defaults 104 fanfold media loading 34 FEED key self test 101 flash memory initialization 54 fontlist 52 format convert setting 65 format prefix character 61 formats list 52 120 front panel adjusting LCD display 64 keys described 21 LCD display settings 4 lights described 22 location 2 location of keys and lights 3 overview and illustration 20 G general specifications 112
60. as dic5 cee bese sas ee ee kekenan anaa 91 LCD Error Conditions and Warnings 0000 eee eee 92 Print Quality Problems sus oue eh haa cede de EAR pde d d eves dus eb vededes 95 Calibration Problems 22 rrr 96 Communication Problems 2 2 eens 97 Printer Diagnostics AA 98 Power On Self Test es 98 CANCEL Self T68t aa ana a e ako ox eio A a a bw eee a ed S Reg 99 PAUSE Self Test nananana aaa 100 FEED Self SSD am nce ra KAG o OR KA shag ao Se CR ad ac IRA ah ok toe ie E NA 101 Communication Diagnostics Test llle 102 RFID EIC MMC TTP T ccc 103 Loading Factory Defaults 223 4 KA 1o ER ros Edi dole in dod eodon RU Suas us 104 Appendix A Data Connections 22 een 105 Serial Data Port ssec NG NG NG d ERE PRN AP EGce3 Rok pd ek dn 106 Hardware Control Signal Descriptions cece eee 106 RS 232 Serial Data Port 0 000 ee 106 Parallel Data Port 2 eee teens 110 Parallel Cabling Requirements llli 110 Parallel Port Interconnections llle 110 R4Mplus User Guide V is Table of Contents Appendix B Specifications 26 25 4265 BIBE deck ete RNerSR RE ERE ees 111 General Specifications lr 112 Printing Specifications c 113 Media Specifications n n anaa aaa 114 Ribbon Specifications naana 115 Printer Options n nnana nanana 116 Zebra Programming Language ZPL Il Features 0 00000 117 Supported Bar Codes
61. ations Note Unidirectional will not support ZebraNet two way communications Default Bidirectional Selections Bidirectional Unidirectional 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter SERIAL COMM Setting Serial Communications Select the communications port that matches the one being used by the host computer Default RS 232 Selections RS 232 RS 422 485 RS 485 multidrop 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter BAUD Setting Baud The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place Select the value that matches the one being used by the host computer Default 9600 Selections 110 300 600 1200 2400 4800 9600 14400 19200 28800 38400 57600 115200 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter R4Mplus User Guide 57 Configuration Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 10 of 20 Parameter LCD Display Action Explanation DATA BITS Setting Data Bits The data bits of the printer must match the data
62. bar code Code 93 Plessey EAN 8 EAN 13 EAN EXTENSIONS UPC A UPC E UPC EXTENSIONS Code 128 supports serialization in all MSI subsets and UCC case codes Codabar supports ratios of 2 1 to 3 1 PDF 417 2 dimensional bar code Codablock Micro PDF 417 Interleaved 2 of 5 supports ratios of 2 1 to POSTNET 3 1 modulus 10 check digit Industrial 2 of 5 MaxiCode Standard 2 of 5 Datamatrix QR Code Check digit calculation where applicable R4Mplus User Guide 117 Specifications Supported Bar Codes V ew Zebra 118 R4Mplus User Guide A about this document xxi AC power cord specifications 11 addresses xx adjustments darkness 49 label left position 64 label top position 63 LCD display 64 media alignment for rewind 33 printhead pressure 41 print speed 49 tear off position 50 auto calibration 38 B backfeed sequence 63 bar codes list available 52 supported by this printer 117 basic configuration 46 baud rate setting through front panel 57 before you begin setup 8 R4Mplus User Guide C cabling requirements 14 calibration auto versus manual 38 head close action 62 manual calibration procedure 56 media power up action 62 troubleshooting problems 96 CANCEL self test 99 checklist for printer setup 8 cleaning peel off assembly 88 printhead and platen roller 85 rewind option 87 communication diagnostics setting 60 test
63. cense Agreement The SOFTWARE and FIRMWARE was provided to you at no additional charge and ZEBRA has included in this PSFLA terms that disclaim all warranties and liability for the SOFTWARE and FIRMWARE To the full extent allowed by law YOU HEREBY RELEASE ZEBRA AND ITS SUPPLIERS FROM ANY AND ALL LIABILITY ARISING FROM OR RELATED TO ALL CLAIMS CONCERNING THE SOFTWARE AND OR FIRMWARE CR ITS USE If you do not wish to accept the SOFTWARE OR FIRMWARE under the terms of this PSFLA do not use the PRINTER enclosed with or otherwise associated with this PSFLA 11 GOVERNING LAW If you acquired the SOFTWARE and or FIRMWARE in the United States of America the laws of the State of Illinois U S A will apply to this contract If you acquired this SOFTWARE and or FIRMWARE outside of the United States of America then local law may apply If any provision of this PSFLA is held invalid the remainder of this PSFLA shall continue in full force and effect 12 QUESTIONS Should you have any questions or if you desire to contact ZEBRA for any reason please contact the ZEBRA subsidiary serving your country or write Zebra Technologies Corporation 333 Corporate Woods Parkway Vernon Hills IL 60061 R4Mplus User Guide xvii Warranty Information Printer Software and Firmware License Agreement V ew Zebra xviii R4Mplus User Guide eface The Preface discusses the topics and illustrates standards that are used throughout this guide Contents
64. correct Set the print width equal to or less than the label width used for the test See Setting Print Width on page 51 for more information 60 R4Mplus User Guide Configuration Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 13 of 20 Parameter LCD Display Action Explanation Selecting Prefix and Delimiter Characters next three parameters Prefix and delimiter characters are 2 digit hex values used within the ZPL ZPL II formats sent to the printer The printer uses the last prefix and delimiter characters sent to it whether from a ZPL II instruction or from the front panel Do not use the same hex value for the control format and delimiter characters The printer must see different characters to function properly CONTROL PREFIX Control Prefix Character The printer looks for this 2 digit hex character to indicate the start of a ZPL ZPL II control instruction Default 7E tilde displayed as a black square Range 00 to FF 1 Press SELECT to select the parameter 2 Press PLUS to increase the value of the selected digit 3 Press MINUS to move to the next digit 4 Press SELECT to accept any changes and deselect the parameter FORMAT PREFIX Format Prefix Character The printer looks for this 2 digit hex character to indicate the start of a ZPL ZPL II format instruction Default 5E caret Range 00 to FF 1 Press SELECT to select the parame
65. ct media type via the continuous media is loaded front panel Ensure that the printer driver or software settings are correctly set Calibrate the printer see Media and Ribbon Sensor Calibration Manual Calibration on page 56 92 R4Mplus User Guide Troubleshooting LCD Error Conditions and Warnings Table 14 Error Conditions and Warnings Continued Error o Potential Problem Recommended Solution HEAD OPEN The printhead is not fully Close the printhead closed The ribbon is loaded Correctly align the ribbon with the guide incorrectly it is covering the mark on the strip plate before closing the head open sensor printhead assembly Print method is incorrectly set Via the front panel locate the PRINT METHOD menu item and select thermal transfer mode See Selecting Print Method on page 51 Ensure that the printer driver and or software settings are correctly set The ribbon is loaded Remove the ribbon and set the printer to direct thermal mode See Selecting Print Method on page 51 Ensure that the printer driver and or software settings are correctly set HERD OVER TEMP Caution The printhead is hot and can cause severe burns AN Allow the printhead to cool The printhead is over Allow the printer to cool Printing temperature automatically resumes when the printhead elements cool to an acceptable operating temperature cable can cause this error message The printhead can still be hot
66. d copy for his or her exclusive use on a portable computer printer Storage Network Use You may also store or install a copy of the SOFTWARE and FIRMWARE on a storage device such as a network server used only to RUN the SOFTWARE and FIRMWARE on your other PRINTERS over an internal network however you must acquire and dedicate a license for each separate PRINTER on which the SOFTWARE and FIRMWARE is RUN from the storage device A license for the SOFTWARE and FIRMWARE may not be shared or used concurrently on different PRINTERS Reservation of Rights All rights not expressly granted are reserved by ZEBRA R4Mplus User Guide xiii xiv Warranty Information Printer Software and Firmware License Agreement Accessing Services Using the SOFTWARE and FIRMWARE Your use of any service accessible using the SOFTWARE and FIRMWARE is not covered by this PSFLA and may be governed by separate terms of use conditions or notices 3 RESTRICTIONS You must maintain all copyright notices on all copies of the SOFTWARE and FIRMWARE Limitations on modification You may not modify adapt translate or create derivative works based on this SOFTWARE OR FIRMWARE or the accompanying documentation Limitations of Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble the SOFTWARE or the FIRMWARE except and only to the extent that such activity is permitted by applicable law notwithstanding this limi
67. de Configuration Overview ER Change Password Protected Parameters Certain parameters are password protected by factory default If you press SELECT when a password protected parameter is displayed on the front panel the printer prompts you for a password If you do not know the password press SETUP EXIT to leave the prompt You will not be allowed to modify the parameter without entering the password The default password is 1234 You can change the password using the KP Define Password ZPL II command Password Protect All Parameters You have the option of making all parameters password protected Refer to Password Level on page 67 for details Disable Password You can disable the password protection feature to no longer prompt you for a password by setting the password to 000 via the KPZ ZPL ZPL II command To reenable the password protection feature send the ZPL ZPL II command KPx where x can be any number that is one to four digits in length except 2 To enter a password complete these steps 1 From the front panel enter a four digit password at the ENTER PASSWORD prompt MINUS changes the selected digit position PLUS increases value of the selected digit 2 After entering the password press SELECT The parameter that you selected 1s displayed and the value may be modified if the password was entered correctly Note After you enter the password correctly you do not have to enter it again until you leav
68. driver the software or the front panel The printer is set at an excessive darkness level to achieve optimal quality For optimal print quality set the darkness level to a lower setting via the front panel the driver or the software The printhead is dirty Clean the printhead according to the instructions in Clean the Printhead and Platen Roller on page 85 There is light printing or no printing on the left or right side of the label or the printed image is not sharp The pressure adjustment dials need to be adjusted Follow the printhead pressure adjustment instructions on Set Printhead Pressure on page 41 Gray lines on blank labels with no consistent pattern The printhead is dirty Clean the printhead according to the instructions in Clean the Printhead and Platen Roller on page 85 Light consistent vertical lines running through all labels The printhead or platen roller is dirty Clean the printhead platen roller or both according to the instructions in Clean the Printhead and Platen Roller on page 85 Intermittent creases on the left and right edges of the label There is too much pressure on the printhead Reduce the printhead pressure See Set Printhead Pressure on page 41 Wrinkled ribbon The ribbon is not loaded correctly Load the ribbon correctly See Load the Ribbon on page 36 The darkness setting is incorrect Set the darkness to the lowest po
69. e and reenter the configuration mode R4Mplus User Guide 45 Configuration Basic Configuration Basic Configuration 46 If your labels are not printing correctly the configuration may need to be changed because the printer defaults may not reflect the options that you need Media ribbon darkness print mode media type sensor type and print method all affect the way the printer is configured This section covers how to change these basic configuration options for your printer through the printer s front panel Review Figure 2 on page 3 to familiarize yourself with the front panel controls Refer to Configuration and Calibration LCD Displays on page 49 for more detailed information on all of the configuration options available on your printer Many printer settings may also be controlled by your printer s driver or label preparation software See the driver or software documentation for more information To perform basic a configuration complete these steps 1 Enter the configuration mode by pressing SETUP EXIT DARKNESS displays Adjust Darkness 2 Is the printed image too dark or too light Or does the ribbon stick to the media e If no press PLUS to move to the next option PRINT SPEED Continue with Adjust Image Crispness and Print Speed Ifyes complete the following steps 2 1 Press SELECT 2 2 If the labels moved forward but the print is light or there is no print press PLUS to increase the darkne
70. e Printer to a Power Source on page 11 Electric Shock Caution For personnel and equipment safety always use a three prong plug with an earth ground connection to the AC power source Report Damage If you discover shipping damage Immediately notify the shipping company and file a damage report T Important Zebra Technologies Corporation is not responsible for any damage incurred e during the shipment of the equipment and will not repair this damage under warranty Keep the carton and all packing material for inspection Notify your local Zebra reseller Storage If you are not placing the printer into operation immediately repackage it using the original packing materials The printer may be stored under the following conditions e Temperature 40 F to 140 F 40 C to 60 C Relative humidity 5 to 85 non condensing R4Mplus User Guide 9 Printer Setup Select a Site for the Printer Select a Site for the Printer Consider the following when selecting an appropriate location for your printer Select a Surface Select a solid level surface of sufficient size and strength to accommodate the printer and other equipment such as a computer if necessary The choices include a table countertop desk or cart Provide Proper Operating Conditions Because the printer was designed and is fabricated as an industrial type unit it functions satisfactorily in a location that conforms to specified environmental and
71. e as far from the main frame as possible Place the roll of labels on the media supply hanger as shown Flip up the media supply guide Slide in the media supply guide until it just touches but does not restrict the edge of the media Feed the labels under the dancer through the slot in the transmissive sensor and under the ribbon sensor Pull approximately 36 in 900 mm of label through the front of the printer Remove the labels from the first 18 in 450 mm of media Ensure the media is against the back of the transmissive sensor Slide in the media guide until it touches but does not restrict the edge of the media Pull down the peel lever to open the peel assembly Feed the media over the tear off peel off bar and through the slot in the peel assembly Loosen the thumbscrew and slide out the rewind media guide to the end of the take up spindle Slide an empty core onto the take up spindle wrap the liner around the core and turn the take up spindle counterclockwise to wind up the excess liner Note The liner must be attached to the take up spindle for the printer to operate properly Ensure the edge of the liner is flush against the backplate of the take up spindle Slide the rewind media guide against the liner and tighten the thumbscrew Close the printhead assembly Close the peel assembly using the peel lever If the printer is paused the Pause light is on press PAUSE to enable printing Pee
72. e that they match the printer settings R4Mplus User Guide 97 Troubleshooting Printer Diagnostics Printer Diagnostics These self tests produce sample printouts and provide specific information that help determine the operating conditions for the printer Fach self test is enabled by pressing a specific front panel key or combination of keys while turning the printer On I Press the key s until the DATA light turns off approximately five seconds When the Power On Self Test is complete the selected self test starts automatically When performing self tests avoid sending a label format to the printer In the Note Keep the following in mind while performing self tests case of a remote host disconnect all data interface cables from the printer When cancelling a self test prior to its actual completion always turn the printer Off O and then back On to reset the printer When performing these self tests while in the Peel Off Mode you must remove the labels as they become available If your media is not wide enough or long enough unexpected or undesired results may occur Ensure that your print width is set correctly for the media you are using before you run any self tests otherwise the test may print on the platen roller See PRINT WIDTH on page 51 for information on setting the print width Power On Self Test 98 A Power On Self Test POST is performed automatically each time the printer is turn
73. e value Each press adjusts the tear off position by four dot rows 3 Press MINUS to decrease the value 4 Press SELECT to accept any changes and deselect the parameter PRINT MODE Selecting Print Mode Print mode settings tell the printer the method of media delivery that you wish to use Be sure to select a print mode that your hardware configuration supports as some selections displayed are for optional printer features Default Tear off Selections Tear off cutter peel off rewind 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter MEDIA TYPE Setting Media Type This parameter tells the printer the type of media you are using Selecting continuous media requires that you include a label length instruction in your label format LLxxxx if you are using ZPL or ZPL II When non continuous media is selected the printer feeds media to calculate label length the distance between two detections of the inter label gap webbing or alignment notch or hole Default Non Continuous Selections Non Continuous Continuous 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter 50 R4Mplus User Guide Configuration iz Configuration and Calibration LCD Displays Table 7 Printer Parameters and Othe
74. e value to at least 1 in 25 4 mm longer than the longest label to be used in the printer Default 39 in 991 mm for non continuous material 1 Press SELECT to select the parameter 2 Press PLUS to increase the value 3 Press MINUS to decrease the value 4 Press SELECT to accept any changes and deselect the parameter R4Mplus User Guide 51 Configuration Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 4 of 20 Parameter LCD Display Action Explanation LIST FONTS List Fonts This selection is used to print a label that lists all of the fonts currently available in the printer including standard printer fonts plus any optional fonts Fonts may be stored in RAM FLASH memory font EPROMs or font cards 1 Press SELECT to select the parameter 2 Press PLUS to print a label listing all of the available fonts 3 Press SELECT to deselect the parameter LIST BAR CODES List Bar Codes This selection is used to print a label that lists all of the bar codes currently available in the printer 1 Press SELECT to select the parameter 2 Press PLUS to print a label listing all of the available bar codes 3 Press SELECT to deselect the parameter LIST IMAGES List Images This selection is used to print a label that lists all of the images currently stored in the printer s RAM FLASH memory optional EPROM or optional memory card 1 Press SELECT to
75. e wn e CR C aa o Gv a DR Rae RD d d 44 Enter Configuration Mode xx xa sek REOR EBA KAWA E eR How ewes oe C kA 44 Exit Configuration MODE cick xb ERRARE AR HX EORR EROR ae REE eee 44 Change Password Protected Parameters 00 eeeeeeeee 45 Basic Configuration CPP 46 iv R4Mplus User Guide Table of Contents Bm Configuration and Calibration LCD Displays 0 000002 cece eens 49 Chapter 5 RFID Guidelines iiss vs ee b eR OR ROC XO Re a RE SS 69 OVE IVIGW as a KAEN INUNA Gah tts gutes da gua dera dota Iud 70 Transponder Placement els 70 ZPL Il Commands for RFID 0 00000 cee 71 ONY i doin beak KAMA ao a ha CRE Soe SEE MEG eee ee NGA NANANA eek AA 72 da ht irae hate AA E atone et tg tak Woe me Beata eae ee dries ae eh ea eee a 74 TL i dees ee tae Re eR aaah dk a I PA AA 76 CPP PUP PP 77 Sample of RFID Programming 0 600 AA AG 81 Chapter 6 Routine Care and Adjustments 00 cece eee eens 83 Cleaning Procedures uiuis ADA ab KNA KANG Eire uud tas DAA aaa E ed 84 Clean the EXIeriQr iius cake dk Vou nh eae mae RR RO a Re bie o AG 84 Clean the Interior e es 85 Clean the Sensors 2 0 00 cect tte teen eee 86 Clean the Rewind Option 0 000 ees 87 Clean the Peel Off Assembly 2 2 0 6 0c cee ee eee 88 Lubhigalon ses mae ssc Kaka BAN GAN KID oe hater ae NADA ela ee E 88 Fuse Replacement 0 000 cee cece les 89 Chapter 7 Troubleshoolng
76. ed as Data Terminal Equipment DTE Figure 38 shows the internal connections of the printer s RS 232 connector Figure 38 RS 232 Internal Connections DTE DTE 2 3 4 5 6 7 8 9 O o O oO A W N Note You must use a a null modem crossover cable to connect the printer to a computer or any other DTE devices R4Mplus User Guide 107 Data Connections Serial Data Port Vi 108 When the printer is connected via its RS 232 interface to Data Communication Equipment DCE such as a modem use a standard RS 232 straight through interface cable Figure 39 illustrates the connections required for this cable Figure 39 RS 232 to DCE Internal Connections DTE DCE Printer Modem etc RXD receive data TXD transmit data _ DTR data terminal ready SG signal ground DSR data set ready RTS request to send O Oo N Oa Oc Oo NM O ON Oa 0 A ON 5 VDC signal source NOTE Pin 1 is unused and unterminated at the printer RS 232 Interconnections Using a DB 25 Cable To connect the printer s RS 232 DB 9 interface to a DB 25 connector an interface adapter is required Zebra part number 33138 A generic DB 25 adapter may also be used however the 5 VDC signal source would not be passed through Figure 40 shows the connections required for the DB 9 to DB 25 interface Note You must use a a null modem crossover cable to connect the printer to a computer
77. ed on During this test sequence the front panel lights and liquid crystal display LCD monitor the progress of the POST If the printer fails any of these tests the word FAILED is display If this occurs notify an authorized Zebra reseller R4Mplus User Guide Troubleshooting Printer Diagnostics CANCEL Self Test This self test prints a listing of the configuration parameters currently stored in the printer s memory See Figure 33 Depending on the options ordered your label may look different Figure 33 Sample Configuration Label PRINTER CONF IGURAT ION i Zebra Technologies ZTC R4MPlus 200 dpi DARKNESS PRINT SPEED a OFF E PRINT MODE NON CONTINUOUS MEDIA TYPE THERMAL TRANS PRINT METHOD 104 0 8 MM PRINT WIDTH 1849 rere LABEL LENGTH 9 0IN 988MM MAXIMUM LENGTH BIDIRECTIONAL pec ARALLEL COMM RS232 s eser SERI 115200 eee rene BAUD 7 BITS i aa saan DATA BITS ONE sapa aawaaawaa PARITY KONZR0EF HOST HANDSHAKE PAA PROTOCOL NORMAL MODE Siraan COMMUNICATIONS Qv TEM eere CONTROL PREF IX lt gt n FORMAT PRE Ks eCH eren DELIMITER CHAR PL 6 aren ZPL MO NO MOTION MEDIA POWER UP NO MOTION HEAD DEFAULT BACK PEE o s LABE 0000 ls LEFT POSITION Ve Eu WEBS eS S WEB O79 POEM MEDIA S OBB TS REN RIBBON S 088 ce e rnit TAKE LABEL 0 acaso ere MEDIA LED 108 Sie e UR MA XM ADR Na RI
78. eives from the media and ribbon sensors based on the specific media and ribbon combination you are using On the sensor profile this corresponds to moving the graph up or down to optimize the readings for your application RELOAD ALL is displayed Open the printhead and pull the media forward until a label is positioned under the media sensor Move the ribbon back to its proper position Close the printhead MEDIA AND RIBBON is displayed Now that the scale has changed the printer performs another calibration During this process the printer checks the readings for the media and ribbon based on the new scale that you established determines the label length and determines whether you are in Direct Thermal or Thermal Transfer Print Mode The process is now complete To see the new readings print a sensor profile See Sensor Profile on page 55 Press SELECT to deselect the parameter 56 R4Mplus User Guide Configuration i Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 9 of 20 Parameter LCD Display Action Explanation Setting Communication Parameters next nine parameters Communication parameters must be set correctly for the printer to communicate with the host computer These parameters make sure that the printer and host computer are speaking the same language All communication parameters are password protected PARALLEL COMM Setting Parallel Communic
79. elect Print Mode If no complete the following steps 5 1 Press SELECT 5 2 Press PLUS to move the label forward or MINUS to move the label backward Repeat this until the label lines up correctly 5 3 Press SELECT to accept the changes 5 4 Press PLUS to move to the next option PRINT MODE displays Continue with Select Print Mode Select Print Mode When the wrong Print Mode is selected the top of the label is not found by the printer Examples of common problems include when the gaps between noncontinuous labels do not line up on the tear bar or when continuous media is not being cut at the right interval 6 Do the labels line up or cut correctly If yes press PLUS to move to the next option MEDIA TYPE Continue with Select Media Type If no review the media and the printer options then complete the following steps 6 1 Press SELECT 6 2 Press PLUS or MINUS to scroll through the setting options Stop at the setting that matches your printer options Tear Off Peel Off or Rewind 6 3 Press SELECT to accept the change 6 4 Press PLUS to move to the next option MEDIA TYPE displays Continue with Select Media Type Select Media Type For examples of non continuous and continuous media see Types of Media on page 15 7 Does the media type on the display match the type of media that you are using e Ifyes press PLUS to move to the next option PRINT METHODO Continue with S
80. elect Print Method If your label media does not match the Media Type complete the following steps 7 1 Press SELECT R4Mplus User Guide 47 Configuration Basic Configuration 7 2 Press PLUS or MINUS to scroll through the setting options Stop at the setting that matches your printer options Continuous or Noncontinuous 7 3 Press SELECT to accept the change 7 4 Press PLUS to move to the next option PRINT METHOD displays Continue with Select Print Method Select Print Method The two choices for print method are thermal transfer and direct thermal transfer You can find out if a label 1s thermal transfer or direct thermal transfer by scratching it with your fingernail If your nail leaves a black mark the media is direct thermal If it does not leave a mark the media is thermal transfer Use Thermal Transfer if you are using ribbon with your label material Use Direct Thermal if you are not using ribbon Direct thermal label media has ink embedded in the label material that is brought out by the heat of the printhead 8 Does the Print Method setting match your media type e Ifyes continue with Save Changes and Exit If no complete the following steps 8 1 Press SELECT 8 2 Press PLUS or MINUS to scroll through the setting options Stop at the setting that matches your printer options Thermal Transfer or Direct Thermal 8 3 Press SELECT to accept the change Save Changes and Exit 9
81. ent eee eee eee xiii PEE DARAGA en ee ee pq pM equa ed dpud d aue eoa Iura qa NG xix CONACS lU Xx Rim XX About this Document 2 xxi Document Conventions lille hrs xxii Related Documents lullleeeeleee eee xxiv Chapter T IntrodueHOH iuueseenues ERR RAS ERRRE ER ERREUR RAS RE ERROR 1 External View llli 2 Front Patel ux tes exuta xx m EUR x E Aa XN eee ERS 3 LCD Display Settings au 32 4993 ced dob m0 19 8 seed EEUU IR Dn Dal ee vo Odo d dO 4 Print MOSS ck dede tete dee ace ot aaa esed paaa o ENTE dL Rer ers 5 Printer Media Compartment eee 6 Chapter 2 Printer Setup ness co ddr wa ado oa KO SCA ered aORG eru torisi 7 Before You Begin a sick ead Ra bee eae ey EE eke ou p UR AY 8 Unpack and Inspect the Printer 0 0 0 0 llli 9 Report Damage PCR 9 SU M Soe ere ant AA AA AA 9 R4Mplus User Guide a Table of Contents Select a Site for the Printer llli 10 Select a Surface 0 10 Provide Proper Operating Conditions cee eee 10 Allow Proper Space 0000 eee eee 10 Provide a Data Source ee ee eee 10 Connect the Printer to a Power Source ccc ccc ee eee 11 Power Cord Specifications llle 11 Select a Communication Interface a 13 Cable Requirements llli ees 14 Types or MEAT sed 91e de niota aket NA C OR
82. er to move the media to 800 dots from the top of the RFID Guidelines ZPL II Commands for RFID media or label length minus 800 from the bottom leading edge of the media and voids the rest of the media in case of an error The printer will try to print two labels then will pause the printer if printing and encoding fail XA RS 800 2 P FS XZ Figure 29 shows the resulting voided label Note where the void starts The media has been moved 800 dot rows from the top of the label label length minus 800 dot rows from the bottom leading edge of a label to bring the transponder into the effective area to read write a tag If the printer fails the operation the rest of the media is voided Figure 29 Sample Voided Label 1 Top of label A 800 dot rows Y Start of RFID operation A Label length minus 800 dot rows Bottom of label R4Mplus User Guide VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID VOIDVOIDVOIDVOIDVOIDVOIDVOIDVOID
83. erms of this PSFLA unless this PSFLA is superseded by a further PSFLA accompanying such replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE In the event that ZEBRA offers a replacement or modified version of or any upgrade to the SOFTWARE and or FIRMWARE a your continued use of the SOFTWARE and or FIRMWARE is conditioned on your acceptance of such replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE and any accompanying superseding PSFLA and b in the case of the replacement or modified SOFTWARE and or FIRMWARE your use of all prior versions of the SOFTWARE and or FIRMWARE is terminated R4Mplus User Guide Warranty Information a Printer Software and Firmware License Agreement 4 TERMINATION Without prejudice to any other rights ZEBRA may terminate this PSFLA if you fail to comply with the terms and conditions of this PSFLA ZEBRA may terminate this PSFLA by offering you a superseding PSFLA for the SOFTWARE and or FIRMWARE or any replacement or modified version of or upgrade to the SOFTWARE and or FIRMWARE and conditioning your continued use of the SOFTWARE and or FIRMWARE or such replacement modified or upgraded version on your acceptance of such superseding PSFLA In addition ZEBRA may terminate this PSFLA by notifying you that your continued use of the SOFTWARE and or FIRMWARE is prohibited In the event that ZEBRA terminates this PSFLA you must immediately stop using the SOFTWARE and
84. flashes only once or twice To verify that the card has successfully initialized print a configuration label and review it to see if the new memory card information is listed 3 Note Initialization of the PCMCIA card may take a few minutes the Pause LED flashes Figure 26 Installing the PCMCIA Card Card Eject Button PCMCIA Card 42 RAMplus User Guide PTER 4 R4Mplus User Guide nfiguration Contents OvervieW 2 2 tte eee 44 Enter Configuration Mode saaa aeaaea 44 Exit Configuration Mode eee eee 44 Change Password Protected Parameters 45 Basic Configuration cece eee eee eee 46 Configuration and Calibration LCD Displays 49 This chapter discusses detailed configuration settings and instructs you how to view or change parameters through the front panel 43 Configuration Overview Overview After you have installed the media and ribbon and the Power On Self Test POST is complete see Power On Self Test on page 98 for more information the front panel displays PRINTER RERDH Use the front panel display and the four keys directly below it to set printer parameters for your application optional ZebraNet PrintServer II required For more information see the PrintServer IT User 3 Note Printers operating on an IP network can be quickly configured using ZebraNet View and Reference Guide Enter Configuration Mode To enter conf
85. g a Serial Data Port Printer Computer Null modem adaptor if using a standard modem cable TG ta 50 ft 15 mm maximum lio R4Mplus User Guide 13 Printer Setup Select a Communication Interface Parallel Port Communicating using the parallel port see Figure 7 does not require special settings The serial settings do not affect the parallel port Refer to Parallel Data Port on page 110 for further information Figure 7 Communicating Using a Parallel Port Printer Computer NZJ 36 pin male if GD E lt 10 ft 3 mm maximum Cable Requirements Data cables must be fully shielded and fitted with metal or metallized connector shells Shielded cables and connectors are required to prevent radiation and reception of electrical noise To minimize electrical noise pickup in the cable Keep data cables as short as possible Do not bundle the data cables tightly with the power cords Do not tie the data cables to power wire conduits Note Zebra printers comply with FCC Rules and Regulations Part 15 for Class B Equipment using fully shielded 6 5 ft 2 m data cables Use of unshielded cables may increase radiation above the Class B limits Note RS 422 and RS 485 applications should use twisted shielded pairs as recommended in the TIA EIA 485 Specification w 14
86. hen the printer is turned on and each time the printer recovers from an error condition To clear an error open and close the printhead assembly and then press PAUSE The printer begins auto calibration when all errors have been cleared The results of the auto calibration are stored in the printer s memory and are retained even if printer power is removed These parameters remain in effect until the next calibration is performed Note If the front panel setting for MEDIA POWER UP or HEAD CLOSE are set to LENGTH NO MOTION or FEED the printer starts printing without auto calibrating Manual Calibration 38 Perform a media and ribbon sensor calibration to reset the sensitivity of the sensors so the media and ribbon are detected more accurately If you change the type of ribbon or media your printer may operate better if this calibration is performed For instructions refer to Media and Ribbon Sensor Calibration Manual Calibration on page 56 R4Mplus User Guide Printer Operation IG Print a Configuration Label Print a Configuration Label Print a configuration label to test the printer setup Do this when the printer is first installed or when the printer cannot properly detect the top of the label To print a configuration label complete these steps 1 Turn the printer power Off O 2 Press and hold CANCEL while turning the printer On I See Figure 2 Front Panel ontrols and Ds on page 3 3 Release CANCEL afte
87. iguration mode complete these steps 1 From the front panel press SETUP EXIT 2 Press PLUS or MINUS to scroll to the setting you wish to change 3 Press SELECT to toggle the functionality of PLUS and MINUS keys 4 Press PLUS or MINUS to increase or decrease the value answer yes or no print a label or select the digit you wish to change Note An asterisk in the upper left hand corner of the display indicates that the value displayed is different than the currently stored value 5 Press SELECT again to use PLUS and MINUS to scroll to the desired menu item Exit Configuration Mode You can leave configuration mode at any time To exit configuration mode complete these steps 1 From the front panel press SETUP EXIT The SAVE CHANGES display appears Press PLUS or MINUS to display other choices PERMANENT Permanently saves the changes Values are stored in the printer even when power is turned off This is the default selection TEMPORARY Saves the changes until you change them again or until power is turned off CANCEL Cancels all changes from the time you pressed SETUP EXIT except for darkness and tear off settings 1f they were changed LOAD DEFAULTS Loads factory defaults LOAD LAST SAVE Loads values from the last permanent save 2 Press SELECT to select the displayed choice 3 Press SETUP EXIT to save your choice 44 RAMplus User Gui
88. ions your printer may look slightly different Figure 3 Media Compartment 1 Printhead Assembly 2 Transmissive Sensor 3 Label Supply Guide 4 Label Supply Hanger 5 Dancer 6 Label Guide 7 Printhead Open Lever 6 R4Mplus User Guide PTER 2 inter Setup The chapter provides the tasks that you must complete and the issues that you must consider before you load and configure your printer Contents Before You Begin 0 20 00 ee eee 8 Unpack and Inspect the Printer eee eee eee 9 Report Damage 0 eee 9 Storage 1 2 0 eee 9 Select a Site for the Printer 2205 10 Select a Surface eens 10 Provide Proper Operating Conditions 10 Allow Proper Space 2 2 10 Provide a Data Source a 10 Connect the Printer to a Power Source 11 Power Cord Specifications a 11 Select a Communication Interface 0 a 13 Types of Media ne 15 Non Continuous Web Media 00 0000 eee eee 15 Continuous Media llle 16 RFID Smart Labels anaa 17 alus NECEM te et isa verre e Cna na eects 18 R4Mplus User Guide Printer Setup Before You Begin Before You Begin Review this checklist and resolve any issues before you begin setting up your printer When you are ready continue with Printer Operation on page 19 m o Unpack and Inspect Have you
89. l 123456788 23456788012345678301234567 901234567 nmm m n o oS S 912345678901 89012345678 To perform the PAUSE Self Test complete these steps Turn the printer Off O Press and hold PAUSE while turning On I the printer Release PAUSE after the DATA light turns off approximately five seconds The printer prints 15 labels at 2 in 51 mm per second then automatically pauses If PAUSE is pressed an additional 15 labels print Press CANCEL while the printer is paused to alter the self test then press PAUSE The printer prints 15 labels at 6 in 152 mm per second then automatically pauses Press CANCEL again while the printer is paused to alter the self test again then press PAUSE The printer prints 50 labels at 2 in 51 mm per second then automatically pauses Press CANCEL again while the printer is paused to alter the self test a third time then press PAUSE The printer prints 50 labels at 6 in 152 mm per second then automatically pauses Press CANCEL again while the printer is paused to alter the self test a fourth time then press PAUSE The printer prints 15 labels at the printer s maximum speed To exit this self test at any time press and hold CANCEL R4Mplus User Guide Troubleshooting Printer Diagnostics FEED Self Test See Figure 35 The FEED Self Test prints labels at various darkness setti
90. lank label each time the key is pressed Printer not printing one blank label immediately feeds Printing one blank label feeds after the current batch of labels is complete PAUSE Starts and stops the printing process Printer not printing no printing occurs Press PAUSE again to resume printing Printing printing stops after the current label is complete CANCEL Cancels print jobs when in the pause mode Printer not printing the next stored label format does not print Printing current label completes printing and the next label format is cancelled Press and hold for several seconds to cancel all print jobs in memory SETUP EXIT Enters and exits the configuration mode SELECT Toggles the function of PLUS and MINUS between the Scroll and Change Modes Press once to use PLUS and MINUS to change the values of the selection Press again to use PLUS and MINUS to scroll through the menu items PLUS 4 Scrolls to the next selection scroll mode PLUS Increases the value change mode Answers yes Prints a label when applicable MINUS Scrolls to the previous selection scroll mode MINUS Decreases the value change mode Selects the digit you wish to change Answers no R4Mplus User Guide 21 Printer Operation Front Panel Front Panel Lights Table 5 Front Panel Lights POWER Off The printer is off or no power is applied On
91. ling starts automatically Press FEED to test R4Mplus User Guide 29 30 Printer Operation Load Roll Media Figure 18 Rewind Peel Mode 1 Printhead Assembly 2 Transmissive Sensor 3 Label Supply Guide 4 Label Supply Hanger 5 Rewind Spindle 6 Rewind Label Guide 7 Thumbscrew 8 Dancer 9 Label Guide 10 Media Alignment Spindle 11 Printhead Open Lever 12 Peel Assembly 13 Label 14 Rewind Base Assembly 15 Peel Lever Liner Removal To remove liner from the rewind spindle complete these steps 1 Cut the liner between the media alignment spindle and the rewind spindle 2 Rotate the take up spindle counterclockwise until the rewind media guide is in the 12 o clock position Loosen the thumbscrew and slide the rewind media guide to the end of the take up spindle Slide the core with the liner from the take up spindle R4Mplus User Guide Printer Operation a Load Roll Media Rewind Mode The Rewind option must be installed to use this mode The option is shown in Figure 19 To load media in Rewind Mode complete these steps 1 A ao a Fk O ND 11 12 13 14 15 16 Press the printhead open lever The printhead assembly springs up Caution Ensure that the printhead is fully open and engaged in the upright position If you fail to latch the printhead it could fall on your hand during the procedure Flip down the media supply guide Slide the media guide as fa
92. made through the female DB 9 connector on the rear panel A DB 9 to DB 25 interface module is required for all RS 232 connections through a DB 25 cable see page 108 for details For all RS 232 input and output signals the printer follows both the Electronics Industries Association s EIA RS 232 specifications and the Consultative Committee for International Telegraph and Telephone CCITT V 24 standard signal level specifications Table 18 shows the pin configuration and function of the rear panel serial data connector on the printer Table 18 Serial Data Connector Pin Configuration PinNumber Name Description 1 Not connected 2 RXD Receive data data input to printer 3 TXD Transmit data data output from printer 4 DTR Data terminal ready output from printer 5 SG Signal ground 6 DSR Data set ready input to printer 7 RTS Request to send output from printer 106 R4Mplus User Guide Data Connections iz Serial Data Port Table 18 Serial Data Connector Pin Configuration Continued LITTHEUCRENMU T EUN 8 CTS Clear to send input to printer ng 5 V DC 5 VDC This pin is also available as a 5 VDC power source at 750 mA To enable this capability a jumper on the computer s main logic board needs to be installed on JP1 pins 2 and 3 Note An interface module is required for RS 422 RS 485 interface support refer to page 109 RS 232 Interface Connections The printer is configur
93. mming Language ZPL Il Features 117 Supported Bar Codes cee eee eee eeee 117 R4Mplus User Guide Specifications General Specifications General Specifications Table 20 R4Mplus General Specifications General Specifications Height 13 3 in 338 mm Width 10 9 in 277 mm Depth 18 7 in 475 mm Weight without options 32 4 lbs 14 7 kg Electrical 90 265 VAC 48 62 Hz 5 Amps fused Agency Approvals UL 60950 CSA 22 2 No 60950 00 Complies with FCC Class B and Canadian DOC Class B rules Complies with FCC and IC intentional radiators Product markings cULus FCC B ICES 003 Class B FCCID and ICID Temperature Operating 40 to 104 F 5 to 40 C Storage 40 to 140 F 40 to 60 C Relative Humidity Operating 20 to 85 non condensing Storage 5 to 85 non condensing Communication Interface RS 232 CCITT V 24 serial data interface 110 to115000 baud parity bits character 7 or 8 data bit and XON XOFF RTS CTS or DTR DSR handshake protocol required 750mA at 5 V from pin 9 8 bit parallel data interface supports IEEE 1284 bidirectional parallel ECP and nibble mode compliant Error detection CRC protocol 112 R4Mplus User Guide Specifications 5 Printing Specifications Printing Specifications Table 21 R4Mplus Printing Specifications Printing Specifications Print resolutio
94. n 203 dots inch 8 dots mm 300 dots inch 12 dots mm Dot size 203 dpi 0 00492 in x 0 00492 in 0 125 mm x 0 125 mm width x length 300 dpi 0 0033 in x 0 0039 in 0 084 mm x 0 099 mm Maximum print 203 dpi 4 09 in 104 mm NGHE 300 dpi 4 1 in 106 mm Minimum print length 1 dot row Maximum print 203 dots inch 105 in 2667 mm length 300 dots inch 45 in 1143 mm Bar code modulus 203 dots inch 5 mil to 50 mil X dimension 300 dots inch 3 3 mil to 33 mil Programmable 203 dots inch Per second Per second constant print speeds 7 in 178 mm 8 in 203 mm 9 in 229 mm 10 in 254 mm 300 dots inch Per second Per second 2 in 51 mm 3 in 76 mm 4 in 102 mm Sin 127 mm 6 in 152 mm Thin film printhead with energy control R4Mplus User Guide 113 Specifications Media Specifications Media Specifications Table 22 R4Mplus Media Specifications Media Specifications Label length Minimum Tear off 0 5 in 13 mm Peel off 1 in 25 4 mm Rewind 0 5 in 13 mm RFID Smart labels TE Maximum Tear Peel Rewind 39 in 991 mm RFID Smart labels E Label width Minimum Tear Peel Rewind 1 in 25 4 mm RFID Smart labels m Maximum Tear 4 5 in 114 mm Peel Rewind 4 25 in 108 mm Total thickness Minimum 0 0023 in 0 058 mm ences neat ny Maximum 0 010 in 0 25 mm Core size 3 in 76 mm Maximum roll diameter 8 in 203 mm Inter label gap Minimum 0 079 in
95. n Check the printer driver or software parameters are incorrect communications settings Confirm that you are using the correct communication cable See Cable Requirements on page 14 Via the front panel check the protocol setting It should be set to the default None See Setting Protocol on page 59 Ensure that the correct driver is being used Several labels print then the The host is set to EPP parallel Change the settings on the computer printer skips misplaces communications host to standard parallel misses or distorts the image communications on the label after a label is ET The serial communication Standard RS 232 cables are appropriate sent to the printer settings are incorrect for lengths under 50 ft 15 2 m RS 422 and RS 485 cables allow serial transmission up to 4000 ft 1 2 km Check cable length and shielding and confirm the appropriate RS 232 RS 422 or RS 485 setting 1s being used Check the printer driver or software communications settings A label format was sent to the The prefix and delimiter Verify the prefix and delimiter printer but not recognized characters set in the printer do characters See Selecting Prefix and The DATA light flashes but not match the ones in the label Delimiter Characters next three no printing occurs format parameters on page 61 Incorrect data is being sent to Check the communication settings on the printer the computer Ensur
96. nd configure your printer Printer Operation This chapter provides instructions for loading media loading ribbon and basic printer operation Configuration This chapter discusses detailed configuration settings and instructs you how to view or change parameters through the front panel RFID Guidelines This chapter provides an overview of how RFID works and the ZPL commands used to create RFID labels Routine Care and Adjustments This chapter discusses printer cleaning and minor adjustments Troubleshooting This chapter discusses typical problems and their probable solutions Data Connections This appendix provides details about the serial port and parallel port data connections Specifications This appendix contains specifications for the RAMplus printer R4Mplus User Guide xxi Preface Document Conventions Document Conventions gt amp xxii The following conventions are used throughout this document to convey certain information About this Chapter This section lists and describes each main section of the chapter including the initial page number of that section These sections primarily serve as hyperlink components for the Adobe Acrobat pdf version of this guide Alternate Color on line only Cross references contain hot links to other sections in this guide If you are viewing this guide on line in pdf format you can click a cross reference royal blue
97. ngs above and below that of the darkness value currently stored in the printer shown on the first line of the configuration label The relative darkness value printed on the best FEED Self Test label is added to or subtracted from the darkness value The resulting numeric value 0 to 30 is the best darkness value for that specific media and ribbon combination For example if the darkness value on a printer is 10 and the best relative darkness value is zero leave the darkness setting as is If the best relative darkness value is 1 change the darkness setting on your printer to 9 10 1 If the best relative darkness value is 2 change the darkness setting to 12 10 2 Figure 35 FEED Self Test Label Relative Darkness Value Zero Relative Darkness 6 Print Speed 2 in sec X X X KIGPLZIE ZAXMANLSYO ONW TAP IHE 440989 ZFixmany subdouuy rub jepaqe MZIGSSESSPOS TE 1235730 x123456799 fIBCDEFGHI JKLMNOPQRSTUVHXYZ abcdefghi jklmnopqrstuvwxuz To perform the FEED Self Test complete these steps 1 Press and hold FEED while turning On lI the printer Release FEED after the DATA light turns off approximately five seconds a Fk OO N Turn the printer Off O Find the label that has the best darkness setting for your a
98. nsponder In the slow test the printer also checks the reader version number and displays the tests on the LCD as it runs through them To perform the RFID Test complete these steps 1 See Figure 37 Place an RFID label in the printer so the embedded transponder is over the open area behind the platen roller no movement occurs with the test Figure 37 Label Placement for RFID Test 1 Printhead Assembly Open Area 3 Platen Roller From the front panel press SETUP EXIT Press PLUS or MINUS until you reach RFID TEST Press SELECT to select the parameter Press MINUS to select QUICK or Press PLUS to select SLOW For the quick test the results are PASSED and FAILED Press PLUS to continue e For the slow test a pass result returns you to the RFID TEST menu item A failed result returns the message RITE ERROR Press PLUS to continue 6 Press SELECT to deselect the parameter a Fk oO N R4Mplus User Guide 103 Troubleshooting Loading Factory Defaults Loading Factory Defaults Use care when loading defaults You will need to reload all settings that you changed manually To load the factory defaults complete these steps 1 Press SETUP EXIT two times 2 Use PLUS or MINUS to scroll through the SAVE CHANGES choices 3 When LOAD DEFAULTS displays press SETUP EXIT 104 R4Mplus User Guide ENDIX A ta Connections This appendix provides details about the
99. ntain print quality with regular preventive measures Over time the movement of media ribbon across the printhead wears through the protective ceramic coating exposing and eventually damaging the print elements dots In order to avoid abrasion Clean your printhead frequently and use well lubricated thermal transfer ribbons with packagings optimized to reduce friction Minimize printhead pressure and burn temperature settings by optimizing the balance between the two Ensure that the thermal transfer ribbon is as wide or wider than the label media to prevent exposing the elements to the more abrasive label material For best results perform the following cleaning procedure after changing every roll of ribbon Inconsistent print quality such as voids in the bar code or graphics may indicate a dirty printhead formats images and all temporary parameter settings stored in the printer s internal memory are saved In addition keep the peel engaged while cleaning the platen roller media must be unloaded to do this to reduce the risk of bending the tear off peel off bar To clean the printhead and platen roller refer to Figure 31 and complete these steps 3 Note The printer can remain on while you are cleaning the printhead In this way all label 1 Open the printhead assembly Caution Ensure that the printhead is fully open and engaged in the up position If the printhead is not latched in the up position it could fall on
100. nthead Solvent Platen roller Solvent Interval Direct Thermal Mode After every roll of media or 500 feet of fanfold media Thermal Transfer Mode After every Media sensors Air blow roll of ribbon or three rolls of media Ribbon sensor Air blow These intervals are intended as guidelines only You may have to clean Media path Solvent more often depending upon your Ribbon path Solvent application and media Pinch roller Optional peel off Solvent option required Refer to Clean the Peel Off Assembly on page 88 Tear off peel off bar Solvent Once a month Take label sensor Air blow Once every six months Zebra recommends using the Preventive Maintenance Kit Part Number 47362 or a solution of 90 Isopropyl and 10 deionized water Note Zebra Technologies Corporation will not be responsible for damage caused by the use of cleaning fluids on the RAMplus printer Clean the Exterior 84 The exterior surfaces of the printer may be cleaned with a lint free cloth Do not use harsh or abrasive cleaning agents or solvents If necessary a mild detergent or desktop cleaner may be used sparingly R4Mplus User Guide Routine Care and Adjustments a Cleaning Procedures Clean the Interior Remove any accumulated dirt and lint from the interior of the printer using a soft bristle brush or vacuum cleaner Clean the Printhead and Platen Roller You can minimize printhead wear and mai
101. nts Related Documents Vi xxiv In addition to this user guide the following documents might be helpful references e The ZPL II Programming Guide Volume I and Volume II Zebra part number 45540L details how to create the perfect label format for your application The guide explains how the optional ZBITM extends the power of ZPL II by allowing custom programs to be written that operate within the printer directly interfacing with bar code scanners keyboard display devices etc The guide also contains information about the enhanced operating system features of your printer There are three ways to obtain this guide on the accessory CD ROM supplied with the printer on our web site www zebra com or by ordering printed manuals from your distributor The PrintServer II User and Reference Guide Zebra part number 45537L explains how you can quickly set up your printer on an IP network and experience ZebraLink our revolutionary real time connectivity and control solution for Zebra printers optional ZebraNet PrintServer II required The Z4Mplus and Z6Mplus Maintenance Manual Zebra part number 13358L contains the information you need to maintain your printer Note This maintenance manual applies to the RAMplus but the RFID components are not included R4Mplus User Guide PTER 1 roduction This chapter shows the operational controls and location of major components needed in the loading of media and ribbon Contents
102. or any other DTE devices R4Mplus User Guide Data Connections B Serial Data Port Figure 40 DB 9 to DB 25 Internal Connections Male DB 9 Adapter Female DB 25 Adapter Connector Connector plugs into printer plugs into cable Note Pin 1 of DB 9 connector is unused and unterminated RS 422 RS 485 Interconnections Note A jumper on the computer s main logic board needs to be installed on JP1 Pins 2 and 3 for the RS 422 RS 485 interface adapter to function properly To connect the printer s RS 232 DB 9 interface to a host computer through an RS 422 or an RS 485 interface an interface adapter is required Zebra part number 33130 Figure 41 shows the required cable wiring for interconnecting to the interface adapter s DB 25 female connector Figure 41 RS 422 and RS 485 Adapter Internal Connections DB 25P Connector to Printer Shield 1 Signal Ground 4 1 Data Input A 13 Data Output A poea Data Input B ata Input B 16 19 R4Mplus User Guide 109 Data Connections Parallel Data Port Parallel Data Port The 8 bit parallel data interface supports IEEE 1284 bidirectional parallel communications in nibble mode The parallel interface provides a means of communication that is typically faster than the previously mentioned serial interface methods In this method the bits of data that make up a character are sent all at one time over several wires in the cable one bit per wire Pa
103. ority also have memory that can be encoded by the user as well For more information about encoding smart labels see ZPL Il Commands for RFID on page 71 Figure 11 RFID Smart Labels Nunc Ye OW label profile Liner Label Location of embedded transponder Outline of transponder antenna shape varies by manufacturer JA WN sp R4Mplus User Guide 17 Printer Setup Ribbon Ribbon Ribbon is a thin film carrying wax or wax resin that is transferred to the media during the thermal transfer process The media determines whether you need to use ribbon and determines the minimum width of the ribbon Consider the following Thermal transfer ribbon needed The ribbon must be as wide as or wider than the media being used If the ribbon is narrower than the media areas of the printhead are unprotected and subject to premature wear Caution The ribbon must be as wide or wider than the media being used If the ribbon is narrower than the media areas of the printhead are unprotected and subject to premature wear Direct thermal transfer no ribbon needed When printing in direct thermal mode ribbon is not used and should not be loaded in the printer 18 R4Mplus User Guide PTER 3 inter Operation This chapter provides instructions for loading media loading ribbon and basic printer operation Contents Front Panel a 20 Front Panel Keys 2 00 e cece eee eee eee 21
104. ous Web Media i t E 1 2 Notch 3 LabelGap Hole Continuous Media Continuous media Figure 10 is one uninterrupted roll of material without gaps holes notches or black marks This allows the image to be printed anywhere on the label The individual labels can be cut apart or stored in a roll for later use Figure 10 Continuous Media 16 R4Mplus User Guide Printer Setup Types of Media RFID Smart Labels Smart labels are usually made from two components media and an embedded RFID transponder Figure 11 For more information about reading and encoding RFID tags see RFID Guidelines on page 69 The media usually a label with a UHF transponder embedded between the label and liner is usually comprised of synthetic or paper based material that can be printed upon using direct thermal or thermal transfer printing techniques The media is typically made from the same materials and adhesives that a non RFID barcode printer would use The UHF transponder which is sometimes called the RFID tag is usually comprised of an antenna that is bonded to an integrated circuit IC chip If you hold a smart label up to the light you can see the transponder s antenna embedded within the label and you can feel a bump in the label where the IC chip is located The IC chip contains the RF circuit coders decoders and memory At a minimum smart labels have memory that can be read while the vast maj
105. parameter RIC TIME RTC Time If the RTC is installed this parameter allows changing of time 1 Press SELECT to select the parameter 2 Press PLUS to increase the value of the selected digit 3 Press MINUS to move to the next digit 4 Press SELECT to accept any changes and deselect the parameter R4Mplus User Guide 65 Configuration Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 18 of 20 Parameter LCD Display Action Explanation IP RESOLUTION IP Resolution Depending on the selection allows either the user permanent or the server dynamic to select the IP address For more information see ZebraNet Networking PrintServer II Installation and Users Guide Default Dynamic Selections Dynamic permanent 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter IP PROTOCOLS IP Protocols If dynamic was chosen in the previous parameter this selection determines the method s by which the PrintServer II receives the IP address from the server For more information see ZebraNet Networking PrintServer II Installation and Users Guide Default All Selections All gleaning only RARP BOOTP DHCP DHCP BOOTP 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any change
106. part thereof or any process or service that is the direct product of the SOFTWARE and or FIRMWARE the foregoing collectively referred to as the RESTRICTED COMPONENTS to any country person or entity subject to U S export restrictions You specifically agree not to export or re export any of the RESTRICTED COMPONENTS 1 to any country to which the U S has embargoed or restricted the export of goods or services which currently include but are not necessarily limited to Cuba Iran Iraq Libya North Korea Sudan and Syria or to any national of any such country wherever located who intends to transmit or transport the RESTRICTED COMPONENTS back to such country i1 to any person or entity who you know or have reason to know will utilize the RESTRICTED COMPONENTS in the design development or production of nuclear chemical or biological weapons or iii to any person or entity who has been prohibited from participating in U S export transactions by any federal agency of the U S government You warrant and represent that neither the U S Commerce Department Bureau of Export Administration nor any other U S federal agency has suspended revoked or denied your export privileges R4Mplus User Guide XV Xvi Warranty Information Printer Software and Firmware License Agreement 8 DISCLAIMER OF WARRANTIES ZEBRA AND ITS SUPPLIERS PROVIDE THE SOFTWARE AND OR FIRMWARE AS IS AND WITH ALL FAULTS AND HEREBY DISCLAIM ALL OTHER WARRA
107. pplication If the relative darkness value on this label is a number other than zero values range from 3 to 3 adjust the darkness setting on your printer by adding or subtracting that relative darkness value from the current darkness setting See Adjusting Print Darkness on page 49 for more information R4Mplus User Guide 101 Troubleshooting Printer Diagnostics Communication Diagnostics Test This test is controlled from the front panel display see Setting Communication Diagnostics Mode on page 60 A typical printout from this test is shown in Figure 36 Turn the printer Off O to exit this self test y Note This label is inverted when printed prints upside down Figure 36 Communication Diagnostics Test Printout FS FO394 25 AA 5E 46 53 5E 46 4F 33 39 34 2C 32 35 5E 41 41 N 18 10 FDCOOO0 4E 2C 31 38 2C 31 30 5E 46 44 28 30 30 30 30 2999 G9 GP FS 29 39 39 39 2D 39 39 39 39 SE 46 53 D BA FOO 50 AAN 18 5E 46 4F 30 2C 35 30 5E 41 41 4E 2C 31 38 2C 10 FDCENTER STA 31 38 5E 46 44 43 45 4E 54 45 52 20 53 54 41 102 R4Mplus User Guide Troubleshooting Printer Diagnostics RFID Test The RFID test is controlled from the front panel display see RFID Test on page 67 If the printer fails the test the front panel displays an error message You have the option of running the RFID test in two ways quick or slow In both versions of this test the printer attempts to read and write to a tra
108. ppropriate region specific three conductor grounded plug configuration To connect the printer to a power source complete these steps 1 Turn the printer power switch located on the rear of the printer to the Off O position 2 Plug the power cord into the mating connector on the rear of the printer 3 Plug the other end of the power cord into the power source Power Cord Specifications Depending on how your printer was ordered a power cord may or may not be included The power cord used must meet your local electrical requirements If a power cord is not included or if the one included is not suitable for your requirements refer to the following guidelines Your power cord must meed these standards The overall length must be less than 9 8 ft 3 0 m It must be rated for at least 5A 250 VAC The chassis ground earth must be connected to ensure safety and reduce electromagnetic interference The ground connection is handled by the third wire earth in the power cord as shown in Figure 4 Figure 4 Power Cord Specifications 1 AC power plug for your country 2 3 conductor HAR cable 3 IEC 320 connector 4 Neutral earth live in contact view R4Mplus User Guide 11 Printer Setup Connect the Printer to a Power Source The AC power plug and IEC 320 connector must bear the certification mark of at least one of the known international safety organizations shown in Figure 5 Figure 5 International
109. products are based upon tests believed to be reliable yet do not constitute a guaranty or warranty Zebra s maximum liability for warranty claims is limited to the invoice price of the product claimed defective Zebra does not assume responsibility for delays or replacement or repair of products Zebra shall not under any circumstances whatsoever be liable to any party for loss of profits lost data diminution of good will or any other special or consequential damages whatsoever with respect to any claim made under agreement with Zebra Specifically for software Zebra is not liable for any incidental or consequential damages caused by abuse or misapplication of the software or by its use in violation of the U S copyright law or international treaty No salesperson representative or agent of Zebra is authorized to make any guaranty warranty or representation that contradicts the foregoing Any waiver alteration addition or modification to the foregoing warranties must be in writing and signed by an executive officer of Zebra to be valid R4Mplus User Guide Zebra Warranty Information a Printer Software and Firmware License Agreement 2 ZebraLink Printer Software and Firmware License Agreement YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS ZEBRA TECHNOLOGIES CORPORATION PRINTER SOFTWARE AND FIRMWARE LICENSE AGREEMENT PSFLA BEFORE USING THE PRINTER WHICH IS ENCLOSED OR OTHERWISE ASSOCIATED WITH TH
110. ps 1 Press the printhead open lever The printhead assembly springs up Caution Ensure that the printhead is fully open and engaged in the upright position If you fail to latch the printhead it could fall on your hand during the procedure Flip down the media supply guide Slide the media guide as far from the maim frame as possible Place a roll of media onto the media supply hanger as shown Flip up the media supply guide ao a Fk O ND Slide in the media supply guide until it just touches but does not restrict the edge of the media 7 Feed the media under the dancer through the slot in the transmissive sensor and under the ribbon sensor 8 Pull approximately 18 in 500 mm of media through the front of the printer 9 Remove the labels from the exposed media until only liner remains 10 Ensure that the media is against the back of the transmissive sensor Slide in the media guide until it just touches but does not restrict the edge of the media 11 Pull down the peel lever to open the peel assembly 12 Feed the media over the tear off peel off bar and behind the peel assembly 13 Close the printhead assembly 14 Close the peel assembly 15 Slide the liner into the slot see Figure 15 in the spindle of the liner take up Ensure that the liner is resting against the back plate of the spindle assembly Figure 15 Liner Take Up Spindle 16 Turn the spindle assembly counterclockwise a few times
111. r LCD Displays Page 3 of 20 Parameter LCD Display Action Explanation PRINT METHOD Selecting Print Method The print method parameter tells the printer the method of printing you wish to use direct thermal no ribbon or thermal transfer using thermal transfer media and ribbon Selecting direct thermal when using thermal transfer media and ribbon creates a warning condition but printing continues Default Thermal transfer Selections Thermal transfer direct thermal 1 Press SELECT to select the parameter 2 Press PLUS for the next value 3 Press MINUS for the previous value 4 Press SELECT to accept any changes and deselect the parameter PRINT WIDTH Setting Print Width Print width determines the printable area across the width of the label Default Range The default and range of acceptable values may vary depending on what printer you have See Printing Specifications on page 113 for further information about the ranges available for your model 1 Press SELECT to select the parameter 2 Press PLUS to increase the value of the selected digit 3 Press MINUS to move to the next digit 4 To change the unit of measurement press MINUS until the unit of measurement is active then press PLUS to toggle to a different unit of measure inches mm or dots 5 Press SELECT to accept any changes and deselect the parameter MAXIMUN LENGTH Setting Maximum Length Always set th
112. r from the main frame as possible Place a roll of media on the media supply hanger as shown Flip up the media supply guide Slide in the media supply guide until it just touches but does not restrict the edge of the media Feed the media under the dancer through the slot in the transmissive sensor and under the ribbon sensor Pull approximately 36 in 900 mm of media through the front of the printer Remove the labels from the first 18 in 450 mm of media Ensure the media is against the back of the transmissive sensor Slide in the media guide until it just touches but does not restrict the edge of the media Feed the media over the peel assembly and through the rewind base assembly Loosen the thumbscrew and slide out the rewind media guide to the end of the take up spindle Slide an empty core onto the take up spindle wrap the media liner around the core and turn the take up spindle counterclockwise to wind up the excess material Note The liner must be attached to the take up spindle for the printer to operate properly Ensure that the edge of the liner is flush against the backplate of the take up spindle Slide the rewind media guide against the media and tighten the thumbscrew Close the printhead assembly If the printer is paused the Pause light is on press PAUSE to enable printing R4Mplus User Guide 31 32 Printer Operation Load Roll Media Figure 19 Rewind Mode
113. r the DATA light turns off approximately five seconds A configuration label prints showing the printer s currently stored parameters similar to the label shown in Figure 24 4 Did the configuration label print correctly e Ifyes go to Configuration on page 43 Ifthe configuration label did not print or if the labels are aligned improperly review the following items in the order shown Do only as many steps as needed to solve the printing problem Review Types of Media on page 15 to make sure that you have the correct type of media for your application e Review Ribbon on page 18 If you are using direct thermal media you do not need to use ribbon If you are using thermal media ribbon is required for printing Review Load Roll Media on page 23 or Load Fanfold Media on page 34 Configure the printer according to the directions given in Basic Configuration on page 46 R4Mplus User Guide 39 40 Printer Operation Print a Configuration Label Figure 24 Sample Configuration Label PRINTER CONFIGURATION Zebra Technologies 2TC R4MPlus 200 dpi reir rs e DARKNESS PRINT SPEED TEAR OFF IPTE PRINT MODE NON CONTINUOUS MEDIA TYPE THERMAL TRANS PRINT METHOD 104 0 8 MM PRINT WIDTH K csesasssssva ce LABEL LENGTH MAXIMUM LENGTH PARALLEL COMM SERIAL COMM BAUD DATA BITS PARITY HOST HANDSHAKE PROTOCOL NETWORK ID COMMUNICATIONS CONTROL PREFIX FOR
114. r4m htm Depending on your application you may be able to use ribbon narrower than 2 in 51 mm as long as the ribbon is wider than the media being used To use a narrower ribbon test the ribbon s performance with your media to assure that you get the desired results R4Mplus User Guide 115 Specifications Printer Options Printer Options e Peel off e Liner take up PCMCIA card socket supports Zebra Rapid Flash and ATA formats e Linear Memory Card Zebra Rapid Flash 8MB and 32MB e Compact Flash 32MB 64MB 128MB and 256MB e 300 dpi printhead e Rewind e Adjustable transmissive sensor e External PrintServer e Internal PrintServer 116 R4Mplus User Guide Specifications a Zebra Programming Language ZPL Il Features Zebra Programming Language ZPL Il Features e Downloadable graphics with data compression e Bit image data transfer and printing mixed text graphics e Format inversion Mirror image printing e Four position field rotation 0 90 180 270 e Slew command Programmable quantity with print pause e Communicates in printable ASCII characters e Controlled via mainframe mini PC portable data terminal e n Spec OCR A and OCR B e UPC EAN nominal 100 magnification 6 dots mm printheads only e Serialized fields Supported Bar Codes Table 24 Supported Bar Codes R4Mplus Bar Code Features Code 11 LOGMARS Code 39 supports ratios of 2 1 to 3 1 Code 49 2 dimensional
115. ra R4Mplus User Guide 87 Routine Care and Adjustments Lubrication Clean the Peel Off Assembly The Peel Off option is required If adhesive buildup affects peel off performance complete these steps T A Open the printhead assembly Caution Ensure that the printhead is fully open and engaged in the up position If the printhead is not latched in the up position it could fall on your hand during the procedure 2 Close the peel assembly to prevent bending the tear off peel off bar during cleaning Yi Use the Preventive Maintenance Kit Zebra part number 47362 or a solution of 90 Isopropyl alcohol and 10 deionized water and swab to remove excess adhesive from the tear off peel off bar Allow the solvent to evaporate Open the peel assembly by pivoting the module toward you Note Apply minimum force when cleaning the tear off peel off bar Excessive force can cause the tear off peel off bar to bend which could have a negative effect on peel performance Manually rotate the pinch roller and clean thoroughly with solvent and a swab Close the peel assembly Note When cleaning the tear off peel off bar or the pinch roller remove excess solvent with a pad to ensure the solvent has dried before printing Close the printhead assembly Lubrication No lubrication is needed for this printer Caution Some commercially available lubricants will damage the finish and the mechanical pa
116. rallel Cabling Requirements An IEEE 1284 compatible bi directional parallel data cable is required when this communication method is used The required cable must have a standard 36 pin parallel connector on one end that is plugged into the mating connector located at the rear of the printer The other end of the cable connects to the printer connector at the host computer Port selection for status information is determined each time the printer is turned on Parallel Port Interconnections Table 19 shows the pin configuration and function of a standard computer to printer parallel cable Table 19 Parallel Cable Pin Configuration 1 nStrobe HostClk 2 t09 Data Bits 1 to 8 10 nACK PtrClk 11 Busy PtrBusy 12 PError ACK DataReq 13 Select Xflag 14 nAutoFd HostBusy 15 Not used 16 and 17 Ground 18 5V 750 mA The maximum current draw may be limited by option configuration 19 to 30 Ground 31 nInit 32 nFault NDataAvail 33 and 34 Not used 35 5V through a 1 8KQ Resistor 36 NSelectin 1284 active 110 R4Mplus User Guide ENDIX B ecifications This appendix contains specifications for the R4Mplus printer Contents General Specifications cece eee 112 Printing Specifications s an cece eee 113 Media Specifications cc eee eee eee 114 Ribbon Specifications ccc eee eee eee 115 Printer Options 0000 e eee eee eee 116 Zebra Progra
117. rece debo dod a dd rm KAG uoa od 15 Non Continuous Web Media s 15 Continuous Media 2 16 RFID Smart Labels 2 17 AA ee IT 18 Chapter 3 Printer Operation 000 cece eee 19 FONT ANG escent cee a Pacts sre entre dra st ase She ea nah RUE ae Pence nae aoe es ene en aie 20 Front Panel BUS XX waa kan Oo ae CRS Y ws RE Ee SER e RUE end De Eee KNANG Pd 21 Front Panel Egit uuo ame ak Rx KAKA ANNA BARA KID AA KAKA ee Ree LR UR CR 22 Load Roll Media a naan aa baka Page Cae ta de De e CR Ra ee 23 Tear Off Mode eere 23 Peel Off MOU c uc en en io e tee SCR e ae ec do c m Deo RE C cel 25 Liner Take Up Mode es 27 Rewind Peel Off Mode 0 0 0 0 eee ee ee eee 29 Rewind MOQe 1 gece adnate Gadi aS a deeded Aa hada Rane d ce doa e a ai Ros 31 Adjust Media Alignment for Rewind Option 0 000 e eee ee 33 Load Fanfold Media a 34 Load the RIDDON seta ee oC ae Re Ca A Cea dca s 36 Remove the Ribbon 2 37 Calibrate the Printer isses hh hh E A eae 38 Auto Calibration RR H4 38 Manual Calibration 2 noana 0c IRI 38 Print a Configuration Label i 6 2 cece eee shades KA Mee OC eke ANG AG dC a as 39 Adjust Printhead Pressure usce EE Recr eR EE deeded Vee ERA Sed eee RS 41 Install Memory Card is mp RR RERO KARAY Me Rea REA Rae eR ea ae CDS 42 Chapter 4 Configuration AA 43 QVOIVIOW 1 eiae dU caca aca eO KPA ea a
118. rts if used on this printer 88 R4Mplus User Guide Routine Care and Adjustments i Fuse Replacement Fuse Replacement A user replaceable AC power fuse is located just below the AC power switch at the rear of the printer The replacement fuse is a 5 x 20 mm fast blow style rated at 5 Amp 250 VAC Electric Shock Caution Before replacing the fuse turn off the AC power switch and unplug the AC power cord To replace the fuse complete these steps 1 To replace the fuse insert the tip of a flat blade screwdriver into the slot in the end of the fuse holder end cap 2 Press in slightly on the end cap and turn the screwdriver slightly counter clockwise This disengages the end cap from the fuse holder and permits removal of the fuse 3 To install a new fuse remove the old fuse and insert the new fuse into the fuse holder 4 Push the end cap in slightly then insert the tip of a flat blade screwdriver into the slot in the end cap and turn clockwise to engage it R4Mplus User Guide 89 90 Routine Care and Adjustments Fuse Replacement V ew Zebra R4Mplus User Guide PTER 7 oubleshooting Content Communication Problems Loading Factory Defaults R4Mplus User Guide This chapter discusses typical problems and their probable solutions LCD Error Conditions and Warnings Print Quality Problems 000000 cece eeeeeee Calibration Problems 0 0 00 cece eee eee eens Printer Di
119. s installed clean the take label sensor as well 86 R4Mplus User Guide Routine Care and Adjustments a Cleaning Procedures Clean the Rewind Option A Vi The Rewind option is required Refer to Figure 32 and perform the following procedure if adhesive buildup begins to affect peel performance To clean the Rewind option complete these steps 1 Open the printhead assembly Caution Ensure that the printhead is fully open and engaged in the up position If the printhead is not latched in the up position it could fall on your hand during the procedure 2 Close the peel assembly to prevent bending the tear off peel off bar during cleaning 3 Use the Preventive Maintenance Kit Zebra part number 47362 or a solution of 90 Isopropyl alcohol and 10 deionized water and swab to remove excess adhesive from the tear off peel off bar Allow the solvent to evaporate Note Apply minimum force when cleaning the tear off peel off bar Excessive force can cause the tear off peel off bar to bend which can have a negative effect on peel performance 4 Open the peel assembly by pivoting the module toward you Manually rotate the pinch roller and clean thoroughly with solvent and a swab Allow the solvent to evaporate 6 Close the peel assembly Close the printhead assembly Figure 32 Cleaning the Rewind Option CN Printhead Assembly Tear Off Peel Off Bar Pinch Roller Peel Assembly BS WN
120. s and deselect the parameter IP RDDRESS IP Address This parameter allows you to select the IP address if permanent was chosen in IP RESOLUTION If dynamic was chosen the user cannot select the address For more information see ZebraNet Networking PrintServer II Installation and Users Guide 1 Press SELECT to select the parameter 2 Press PLUS to increase the value of the selected digit 3 Press MINUS to move to the next digit 4 Press SELECT to accept any changes and deselect the parameter SUBNET fASK Subnet Mask This parameter selects the part of the IP address that is considered to be part of the local network It can be reached without going through the default gateway Default Permanent user must set Selections Dynamic user may set but server can assign permanent 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter 66 R4Mplus User Guide Configuration i Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 19 of 20 Parameter LCD Display Action Explanation DEFRULT GRTEURS Default Gateway This parameter allows you to select the IP address that the network traffic is routed through if the destination address is not part of the local network 1 Press SELECT to select the parameter 2 Press PLUS to increase the v
121. select the parameter 2 Press PLUS to print a label listing all of the available images 3 Press SELECT to deselect the parameter LIST FORMATS List Formats This selection is used to print a label that lists all of the formats currently stored in the printer s RAM FLASH memory optional EPROM or optional memory card 1 Press SELECT to select the parameter 2 Press PLUS to print a label listing all of the available formats 3 Press SELECT to deselect the parameter LIST SETUP List Setup This selection is used to print a label that lists the current printer configuration information Same label as CANCEL Self Test on page 99 1 Press SELECT to select the parameter 2 Press PLUS to print a label listing the current printer configuration 3 Press SELECT to deselect the parameter 52 R4Mplus User Guide Configuration Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 5 of 20 Parameter LCD Display Action Explanation LIST ALL List All This selection is used to print a label that lists the five previous selections as described 1 Press SELECT to select the parameter 2 Press PLUS to print a label listing all of the available fonts bar codes images formats and the current printer configuration 3 Press SELECT to deselect the parameter FORMAT CARD Initialize Memory Card AB Caution e Perform this operation only when i
122. serial port and parallel port data connections Content Serial Data Port eee 106 Hardware Control Signal Descriptions 106 RS 232 Serial Data Port anaana aaan 106 Parallel Data Port a 110 Parallel Cabling Requirements a 110 Parallel Port Interconnections 00000005 110 R4Mplus User Guide 105 Data Connections Serial Data Port Serial Data Port Hardware Control Signal Descriptions For all RS 232 input and output signals the R4Mplus printer follows both the Electronics Industries Association EIA RS 232 and the Consultative Committee for International Telegraph and Telephone CCITT V 24 standard signal level specifications When DTR DSR handshaking is selected the Data Terminal Ready DTR control signal output from the printer controls when the host computer may send data DTR ACTIVE positive voltage permits the host to send data When the printer places DTR in the INACTIVE negative voltage state the host must not send data Note When XON XOFF handshaking is selected data flow is controlled by the ASCII Control Codes DC1 XON and DC3 XOFF The DTR Control lead has no effect Request to send RTS is a control signal from the printer that is connected to the clear to send CTS input at the host computer RTS is always active positive voltage when the printer is on RS 232 Serial Data Port The connection for this standard interface is
123. sor calibration 56 media sensor profile 55 R4Mplus User Guide Index a media types continuous media 16 setting through front panel 50 memory card initialize through front panel 53 installation 42 N network ID setting 59 O operating conditions 10 Dut of Memory message 94 P Paper Out message 92 parallel cabling requirements 110 parallel communications parallel data port 110 setting through front panel 57 parity 58 password level 67 password protected parameters 45 PAUSE key self test 100 PCMCIA card installation 42 peel off mode backfeed sequence setting 63 cleaning peel off assembly 88 liner removal 30 loading media 25 pinouts parallel port 110 serial port 106 power cord specifications 11 Power On Self Test POST 98 power up media action 62 print configuration label 39 print darkness adjustment 49 printer calibration 38 printer diagnostics 98 printer parameters basic configuration 46 LCD displays 49 password protection 45 printer setup checklist 8 121 Ed Index printer storage requirements 9 printhead cleaning 85 head close action 62 pressure adjustment 41 printing specifications 113 print method selection 51 print mode selection 50 print modes described 5 tear off mode 23 print quality problems 95 PrintServer II PSII default gateway 67 IP address 66 IP protocols 66 IP resolution 66 password level 67 subnet mask 6
124. ss If the print is too dark or the ribbon sticks to the media press MINUS to decrease the darkness 2 3 Press SELECT to accept the change 2 4 Press PLUS to move to the next option PRINT SPEED displays Continue with Adjust Image Crispness and Print Speed Adjust Image Crispness and Print Speed 3 Is the printed image crisp Ifyes press PLUS to move to the next option TEAR UFF Continue with Adjust Tear Off Position Ifthe print is dark enough but the image is not crisp slow down the print speed by completing the following steps Print speed is given in inches per second ips 3 1 Press SELECT 3 2 Press PLUS to increase the speed or MINUS to decrease the speed 3 3 Press SELECT to accept the changes 3 4 Press PLUS to move to the next option TEAR OFF displays Continue with Adjust Tear Off Position R4Mplus User Guide Configuration O Basic Configuration Adjust Tear Off Position The Tear Off position defines the position of the label on the tear off bar When working with non continuous labels the inter label gap should be on the tear bar This setting does not apply to continuous media 4 Are you using continuous media Ifyes press PLUS to move to the next option PRINT MODE Continue with Select Print Mode Ifno continue with Step 5 5 Does the inter label gap line up on the tear bar Ifyes press PLUS to move to the next option PRINT MODE Continue with S
125. ssible setting for good print quality See DARKNESS on page 49 Incorrect printhead pressure or balance Set the pressure to the minimum required for good print quality See Set Printhead Pressure on page 41 The media is not feeding correctly It is walking from side to side Make sure that the media guide and media supply guide touch the edge of the media R4Mplus User Guide 95 Troubleshooting Calibration Problems Calibration Problems Table 16 Calibration Problems and Solutions Problem Recommended Solution Loss of printing registration on Ensure that the media guides are properly positioned labels Excessive vertical drift in top of form Set the printer for the correct media type See MEDIA registration TYPE on page 50 Reload the media Clean the platen roller according to the instructions in Clean the Printhead and Platen Roller on page 85 Auto Calibrate failed Perform a manual calibration see Media and Ribbon Sensor Calibration Manual Calibration on page 56 Reload the media 96 RAMplus User Guide Troubleshooting Communication Problems Communication Problems Table 17 Communication Problems and Solutions Issue o Potential Problem Recommended Solution The printer does not respond Loose or improperly Make sure that the communication cable to print requests The Data connected cable is connected properly light does not flash TO R e The communicatio
126. ssure to print well For these media increase both dials one position If the media tends to shift to the left while printing increase the right dial setting one position or decrease the left dial setting one position If the media tends to shift to the right while printing increase the left dial setting one position or decrease the right dial setting one position Table 6 R4Mplus Printhead Pressure Media Width Left Dial Right Dial 1 in 25 4 mm 3 1 2 in 51 mm 4 1 3 in 76 mm 3 2 3 5 in and up 89 mm and up 3 3 R4Mplus User Guide 41 Printer Operation Install Memory Card Install Memory Card The printer can use Type I or Type II compliant PCMCIA memory cards Electrostatic Discharge Caution Observe proper electrostatic safety precautions when handling any static sensitive components such as circuit boards and printheads y Note The PCMCIA card is hot swappable It can be installed while the printer is On I To install the PCMCIA memory card complete these steps 1 Remove the PCMCIA card shield from the rear of the printer 2 Insert the PCMCIA card with the notch UP into the card slot as shown see Figure 26 Insert the card far enough to cause the eject button to pop out 3 Reinstall the PCMCIA card shield over the PCMCIA card and card slot The printer is now ready to operate with the additional memory or font option while the card initializes If the card is already initialized the Pause LED
127. t is necessary to erase all previously stored information from the optional memory card Press PLUS to bypass this function 1 Press SELECT to select the parameter If your printer is set to require a password you are prompted to enter the password 2 Enter the password then press SELECT 3 Press the PLUS to select B memory PCMCIA card or press MINUS to select the A memory internal compact flash The front panel LCD asks ARE YOU SURES 4 Press MINUS to select No and cancel the request The INITIALIZE CARD prompt is displayed or Press PLUS to select YE 5 and begin initialization FORMATTING CARO displays Depending on the amount of memory in the memory card initialization may take up to three minutes to complete When formatting is complete FORMAT CARD displays 5 Press SELECT to continue with the next prompt R4Mplus User Guide 53 Configuration Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 6 of 20 Parameter LCD Display Action Explanation INIT FLASH MEM Initialize Flash Memory Caution Perform this operation only when it is necessary to erase all previously stored information from the FLASH memory Press PLUS to bypass this function 1 Press SELECT to select the parameter If your printer is set to require a password you are prompted to enter the password Enter the password then press SELECT Press PLUS
128. tation Rental You may not rent or lease or lend the SOFTWARE or FIRMWARE Support Services ZEBRA may provide you with support services related to the SOFTWARE and or FIRMWARE SUPPORT SERVICES in its discretion Use of SUPPORT SERVICES if any is governed by the ZEBRA policies and programs described in the user manual in online documentation and or other ZEBRA provided materials Any supplemental SOFTWARE or FIRMWARE code provided to you as a part of SUPPORT SERVICES shall be considered part of the SOFTWARE and or FIRMWARE and is subject to the terms of this PSFLA With respect to technical information you provide to ZEBRA as part of the SUPPORT SERVICES ZEBRA may use such information for its business purposes including for product support and development ZEBRA will not utilize such technical information in a form that personally identifies you except to the extent necessary to provide you with support Replacement Modification and Upgrade of the SOFTWARE and or FIRMWARE ZEBRA reserves the right to replace modify or upgrade the SOFTWARE and or FIRMWARE at any time by offering you a replacement or modified version of the SOFTWARE and or FIRMWARE or such upgrade and to charge for such replacement modification or upgrade Any such replacement or modified SOFTWARE and or FIRMWARE code or upgrade to the SOFTWARE and or FIRMWARE offered to you by ZEBRA shall be considered part of the SOFTWARE and or FIRMWARE and subject to the t
129. ter 2 Press PLUS to increase the value of the selected digit 3 Press MINUS to move to the next digit 4 Press SELECT to accept any changes and deselect the parameter DELIMITER CHAR Delimiter Character The delimiter character is a 2 digit hex value used as a parameter place marker in ZPL ZPL II format instructions See the ZPL IT Programming Guide Volume I for more information Default 2C comma Range 00 to FF 1 Press SELECT to select the parameter 2 Press PLUS to increase the value of the selected digit 3 Press MINUS to move to the next digit 4 Press SELECT to accept any changes and deselect the parameter R4Mplus User Guide 61 Configuration Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 14 of 20 Parameter LCD Display Action Explanation ZPL MODE Selecting ZPL Mode The printer remains in the selected mode until it is changed by this front panel instruction or by using a ZPL ZPL I command The printer accepts label formats written in either ZPL or ZPL II This eliminates the need to rewrite any ZPL formats you already have See the ZPL II Programming Guide Volume II for more information on the differences between ZPL and ZPL Il Default ZPL II Selections ZPL II ZPL 1 Press SELECT to select the parameter 2 Press PLUS or MINUS to display other choices 3 Press SELECT to accept any changes and deselect the parameter
130. theads 12 months To qualify for this warranty the printhead must be returned to the factory or to an authorized service center Customers are not required to purchase Zebra supplies media and or ribbons for warranty qualification However if it is determined that the use of other manufacturer supplies has caused any defect in the printhead for which a warranty claim is made the user is responsible for Zebra s labor and material charges required to repair the defect The warranty becomes void if the printhead is physically worn or damaged also if it is determined that failure to follow the preventive maintenance schedule listed in the User s Guide has caused defect in the thermal printhead for which a warranty claim is made R4Mplus User Guide xi Xii Warranty Information Printer Products Software Software is warranted to be free of defects in material and workmanship for 30 days from the date of purchase In the event of notification within the warranty period of defects Zebra will replace the defective diskette or documentation Batteries Mobile printer batteries are warranted to be free of defects in material and workmanship for 90 days from date of purchase In the event of notification within the warranty period Zebra will replace the defective battery provided there has not been damage resulting from user abuse Parts All parts maintenance kits options kits and accessories are warranted to be free of defects in material and
131. ting is optimal perform the FEED Self Test on page 101 You may want to adjust the printer s darkness while performing the PAUSE Self Test on page 100 Because the darkness setting takes effect immediately you can see the results on labels that are currently printing during the test Default 10 Range 0 to 30 1 Press SELECT to select the parameter 2 Press PLUS to increase darkness if printing is too light or if there are voids in printed areas 3 Press MINUS to decrease darkness if printing is too dark or if there is spreading or bleeding of printed areas 4 Press SELECT to accept any changes and deselect the parameter PRINT SPEED Adjusting Print Speed Speed is measured in inches per second ips Default 2 ips 1 Press SELECT to select the parameter 2 Press PLUS to increase print speed 3 Press MINUS to decrease print speed 4 Press SELECT to accept any changes and deselect the parameter R4Mplus User Guide 49 Configuration Configuration and Calibration LCD Displays Table 7 Printer Parameters and Other LCD Displays Page 2 of 20 Parameter LCD Display Action Explanation TEAR OFF Adjusting the Tear Off Position This parameter establishes the position of the media over the tear off peel off bar after printing The label and liner can be torn off or cut between labels Default 0 Range 120 to 120 1 Press SELECT to select the parameter 2 Press PLUS to increase th
132. unpacked the printer and inspected it for damage If you have not see Unpack and Inspect the Printer on page 9 Select a Site Have you selected an appropriate location for the printer If you have not see Select a Site for the Printer on page 10 Attach Power Cord Do you have the correct power cord for your printer If you are unsure see Power Cord Specifications on page 11 To attach the power cord and connect the printer to a power source see Connect the Printer to a Power Source on page 11 Connect to a Data Source Have you determined how the printer will be connected to a data source usually a computer For more information see Select a Communication Interface on page 13 Select Media Do you have the correct media for your application If you are unsure see Types of Media on page 15 Select Ribbon Do you need to use ribbon and is the appropriate ribbon available if needed If you are unsure see Ribbon on page 18 R4Mplus User Guide Printer Setup Unpack and Inspect the Printer Unpack and Inspect the Printer Check all exterior surfaces Raise the media door and inspect the media compartment Save the carton and all packing material in case the printer needs to be shipped Contact your authorized Zebra reseller for instructions Depending on how your printer was ordered a power cord may or may not be included If one is not included or if the one included is not suitable for your requirements see Connect th

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